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Safe mode issues with blank screens and plenty of other errors

Q: Safe mode issues with blank screens and plenty of other errors

Hey all, I'm new to this site so just stick with me for a bit. When I enter safe mode as Administrator I come across multiple problems while I'm trying to re-configure my User Accounts. Orignally when I started up User Accounts I got an infinite amount of Windows Explorer Script Errors, then I googled and poked around for help and found this:

http://www.microsoft.com/downloads/d...DisplayLang=en

I downloaded and installed it, it got rid of the Script Errors but I'm still stuck at the User Accounts page - it's blank white - it shows nothing except the Back, Forward, and Home buttons on the top. Yes, I've tried using the run prompt with nusrmgr.cpl I've tried restoring the system, I've tried giving command rights through the run command: regedit I didn't get anywhere I just got confused. I've sat here googling things until my hands got cramped, I'm at a complete loss and cannot log-in to Owned for my own reasons. Any other ideas?

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RELEVANCY SCORE 200
Preferred Solution: Safe mode issues with blank screens and plenty of other errors

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 69.6

I can't find my original post from about 5 days ago so I think it didn't go through. I am having problems and don't know if I have a virus or a pc problem. When I open internet explorer I get script errors and my home page won't open unless I click on the home button. If I do a search and click on a link a blank screen pops up. Anything link that needs to open a new window or print screen just comes up as a blank screen.

A:script errors and blank screens

Hi Lynn8!

Your original thread did go through and can be located here: http://www.bleepingcomputer.com/forums/topic398867.html

Since it has been more than 3 days without a response, you can post a link in this thread: http://www.bleepingcomputer.com/forums/topic393863.html

I've asked a moderator to close this thread to avoid any confusion.

Kindest Regards,
SweetTech.

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RELEVANCY SCORE 66.8

I have a hp pavilion dv4. started getting blue screens took it in and they installed new hard drive, blue screens again so i reinstalled windows 7, ran updates everything loaded then tried to connect to internet and more blue screens they are different error messages everytime. If it is in safe mode it works fine. Just tried to start it out of safe mode and it goes to home screen and stays dark
 

A:blue screens, wil only run in safe mode

What do you mean by "tried to connect to internet"? If you ran updates you were already connected. Or it bluescreens only when you try to open web browser? If a HDD was just replaced and you have fresh Win install, make sure your hard drive is attached firmly. Very often bad/loose connection causes BSoD.
 

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RELEVANCY SCORE 66.8

hey everyone. im a 22yr old comp.sci student going for my b.a and i also do pc repairs on the side, so embarrasing as this is i just have to ask if anyone can help me with my ASUS laptop lol here goes...

i downloaded a virus unknowingly about a week ago, and symptoms got progessively worse until im at the point im at now (stop errors, and generally unusable- Cant boot in Normal Mode at all anymore, Cant boot the Recovery Console in any mode, just Safe Mode only)before i was able to clean it (i was on vacation for a week) , i would get 0x08, 0x8E, 0x07 and 0x7E stop BSOD errors when the rare occurance of booting fine into normal mode would happen.

at that point, i was able to boot normally 2 out of 10 times. I cant boot windows now without SESSION3_INITALIZAION_FAILED bsod with the 0x6F STOP error, and then everything restarts.

I ran anti-virus, uncovered and cleaned all of the viral issues thinking that was the root of the problem.
So im getting a session3_initalization_failed 0x000006F STOP error whenever i try booting into normal mode.

I also ran a system diagnostic tool, and it said that i had 7 system crash dumps were caused from ntoskrnl.exe.

how can i get back into xp normally? i did some research, its my understanding ntoskrnl.exe is a very important boot file. perhaps the virus altered it causing my blue screen? but then why can i boot safe mode?

i am also getting blue-screened when i try running the recovery console in any mode.

so if anyone ca... Read more

A:blue screens and safe mode only, please help

Hello Matty718,


Quote:




I ran anti-virus, uncovered and cleaned all of the viral issues thinking that was the root of the problem.




Do you mean the anti-virus did all the uncovering and cleaning, or did you perform some manual uncovering and deleting as well?

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RELEVANCY SCORE 66.8

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 66.4

I have been getting some advice on another forum here at techsupport and actually thought most of my problems were resolved. Untill today....

Don't know if I need to tell you the whole story behind the issues I had been having, or whether this logfile is adequate information. Just in case am providing a summary of all that I have done to my machine:

I suffer from the occasional 'fatal exception' blue screen and the computer hangs (usually pressing Ctrl+Alt+Del reveals that the OSD has stopped responding, I have no idea what OSD is) and I have to restart. But recently new things have been happening:
Two weeks ago I started computer and it automatically went into Safe Mode. I had not added any hardware or software recently. I did a scan disk and defrag and it was up and running.
The next day again it went into Safe mode, this time scan disk and defrag didn't help. I checked the Microsoft website and they suggested a number of things:
1. Go into msdos.sys and delete 'bootsafe=1' line. When I went into msdos.sys I didn't have a bootsafe line
2. Go into msconfig, chose selective startup and try a combination of startup options. None of these worked
3. Use system file checker to check for damaged or corrupted files. I did this and found setupx.dll to be corrupted. But system still started in safe mode after repair.
4. Check whether driver is being loaded from autoexec.bat or config.sys tab in msconfig, well my config.sys tab was unselectable.
5. Disable devices and r... Read more

A:Safe mode, OSD not responding, blue screens

You've got some nasties on your system. If you cannot access the internet long enough to perform the downloads I've recommended, you may need to get them from another machine and transport them to the infected machine via CD or USB drive.

You appear to have more than one AntiVirus Product on your system, AVG and McAfee.....please choose, one, and uninstall the other. I'd keep AVG. The sounds you're hearing can't be good.....sounds like a CPU fan is getting ready to go.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->View->Folder Options->View tab and make sure that 'Show all files' is checked under the 'Hidden Files' section. Also make sure there is no checkmark beside 'Hide file extensions for known file types'.

Download CWShredder at http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Download KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

The Temp folders should ... Read more

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RELEVANCY SCORE 66.4

My computer after trying to (stupidly) remove the SPTD driver so Daemon Tools would work. Is stuck on the black loading screen, even when loading from safe mode.

I tried removing the sptd driver, but only took out 1 of 2 files, the other not being removed properly. So i restarted (which worked) and restored my computer to an hour before i tried any of it. I could only log on in safe mode and i checked and saw that both drivers were there. So i turn off the computer and it was fine.

However, i tried to turn on the computer again later, but it got stuck on the black screen with just the mouse. I held the power button and retried,in safe mode, this time getting to my computer background, with nothing loading. I tried yet again and only got black screen. It says all my drives loaded and everything, including sptd, but nothing is loading.

I have tried restoring to multiple points but nothing has worked so far. What could be wrong with my computer?

Any help is greatly appreciated
 

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RELEVANCY SCORE 66

I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.

I am currently running Safe Mode with Networking and things seem stable.

I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).

Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.

Minidump attached in next post.

A:BSOD in normal mode (various errors), Runs fine in Safe Mode

minidump per SF_Diagnostic_tool

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RELEVANCY SCORE 65.6

Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

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RELEVANCY SCORE 65.6

I'm pretty sure that I have the Vundo virus, what fun. Here are some symptoms:

1. When I run Vundo-removal tools, whenever it repairs/deletes the files, I get a blue screen.
2. I am unable to log into safe mode; it will show the login screen for 3 seconds before restarting.

I know that ddayx.dll is a problem, but it is currently being used by other programs I'm told, thus, I can't delete it yet.

Here is my HJT scan:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:51:01 PM, on 5/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe... Read more

A:Vundo Virus - Blue Screens and No Safe Mode

You have two anti-virus programs running and this can cause problems. Please uninstall either AVG or Norton.

Download Combofix and save it to your desktop.
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Note: It is important that it is saved directly to your desktop

Close any open browsers.

Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you.

Post the ComboFix.txt in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
 

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RELEVANCY SCORE 64.8

Hello,

Out of the blue (no pun intended), I began receiving blue screens on my Windows XP desktop; these also occur when I boot to safe mode. They occur anywhere immediately following the boot to Windows or within about 20 minutes after Windows had booted. The blue screens provide a variety of error messages, which I've listed below:

IRQL_Not_Less_Or_Equal
Page_Fault_in_Nonpaged_Area
Bad_Pool_Header

Also, occasionally, I'll get a BSOD without any error messages - just a reference to the memory address or whatever that is.

There were not any hardware or software changes that preceded these blue screens. Since I started receiving them, I've confirmed my BIOS is up to date (it was), upgraded my chipset and onboard audio drivers, updated my video drivers to the latest version, ensured all Windows updates had been downloaded and installed (they had). Additionally, I have confirmed I have the latest versions of all other drivers. I have reset my BIOS values to the fail-safe values and I have never overclocked my PC. Additionally, I routinely run virus and malware scans with the latest definitions and those both come up clean.

Googling these error messages, many suggest looking at the RAM. I have two 1 GB sticks, so I've tried removing one of them, switching the slots they're in and moving them both from the first and third slot to the second and fourth slot; in all scenarios, the blue screens continue. I will note that the sticks are EXTREMELY warm ... Read more

A:Mutliple and Frequent Blue Screens Including in Safe Mode

The one thing that appears to turn up something fishy is when I run Memtest off a boot CD. Regardless of whether I'm using one stick of RAM, both sticks or the slots they're in, immediately, errors start popping up literally by the tens to hundreds of thousands. However, the test usually stops or locks up after no more than ~ten minutes. That would certainly indicate a problem with either my RAM or the slots on my motherboard they go in, but I'm unsure how to determine which is the problem. Unfortunately, I do not have any other compatible RAM I know is good that I could swap in there.The problem is most likely ram. Replace the existing ram with new modules - just be sure to purchase them from someone who will accept a return in the (unlikely) event that's not the problem. If the problem continues after replacing the ram then yes, it's likely the mobo.

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RELEVANCY SCORE 64.8

All, I would really like some help if you can. I have asked goggle etc but there is so much to wade through. I am hoping some clever minds can help. Here is the problem

I bought a lovely E521 at Christmas 2gb ram ATI 1300pro AMD 4200+ x2 etc. Came with media Centre XP but with free upgrade to Vista HP. After a long wait the upgrade arrived yesterday. So I backed up and inserted the Dell Assistant disk. It ran through ok. Took a few Dell utils off and said it would replace them after and then I inserted the Vista DVD. All seemed to go well. It installed files, expanded them and also went through the upgrade. It then rebooted to a blue screen of death!

I rebooted a few times. Tried to boot to safe mode but what ever I did it would do the same. Dell bios logo. Then Microsoft corp words with moving bar at bottom of screen. Then blue screen.

So the blue screen did not refer to any driver that was a problem. Just some hex stuff.

I then booted to the vista dvd and tried repair. This all loaded but it just sat there for over an hour. I then used the repair util to go into a Command prompt and upgraded the Dell BIOS to the latest version of 1.1.8 but still nothing.

So I tried the Dell trouble shooter pages. Ran a wizzard on my laptop and as it suggested that I boot into the util partition of my hard drive and then ran the blue screen tests. I did all of that and it passed!

So I am not sure why it won't load. My questions are please

- any idea what's wrong?
- I suppose... Read more

A:Dell Vista Upgrade from XP MCE - Blue screens cant even do safe mode. Please help

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RELEVANCY SCORE 64.8

The log is attached, and the thread title basically explains the issue. The only way I've been able to start my computer this morning (after some system hangs and general wonkiness last night) without blue screens is via safe mode (luckily with networking). I've tried system restore, resetting the computer, but neither has worked. (Haven't been able to get any motherboard BIOS functions to work either on startup.)

I believe the culprit may be (at least in part) the Razer Synapse driver--people on this forum have advised me that it can cause problems, but I'm unable to uninstall it. I get this error message: "The Windws Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance." Any help would be appreciated! Thanks.

A:Only able to boot in safe mode; constant blue screens/restarting

All dumpfiles blames

Code:
BugCheck 133, {1, 1e00, 0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption

This is the driver of your nvdia geforce card.
The driver might be corrupted uninstall with DDU download ddu and reinstall.

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RELEVANCY SCORE 64

My girlfriend's mom's laptop was having this problem with the resolution of her screen. It would boot to the win XP login screen with the normal 1024x768 resolution, but then once you got past the login screen, it would flicker and switch to 800x600. I looked in display settings and saw that there were two display setups. One was Default monitor on Intel integrated graphics, and the other was Plug and Play monitor on Intel integrated graphics. The Default monitor one was the one which was set to 1024x768, the P&P monitor was defaulting to 800x600.

So what I did was (probably stupidly) uninstalled both monitors and both display adapters (intel integrated graphics was listed twice in device manager, once with -0 at the end and the other had -1) and rebooted. The windows XP load up screen displayed (the one with the moving progress bar) and then the screen would go blank. I tried connecting a monitor to the VGA out port and the monitor had the same screen as the LCD screen. I know it's not frozen though because if I hit the up arrow and then enter, it logs in and makes the login noise, and then if I hit the power button it turns itself off with the turn off noise.

When I try to go to safe mode, it gives a blue screen and before I even have a chance to see what it says (all I see is a flash of blue) it reboots itself. I can't disable that setting because I can't get into windows.

What can I do? I thought that by uninstalling all the video drivers,... Read more

A:LCD Screen shows nothing, safe mode blue screens, DELL LAPTOP

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RELEVANCY SCORE 64

Fist of all sorry if this is in the wrong forum but couldn't find a BIOS section.

I have a weird problem that started early today when I was playing World of Warcraft. The screen froze mid game and after a few seconds the computer rebooted. It loaded fine so I went back on the game, only for the same thing to happen 30 seconds later.

Now when I start the computer, the boot screens are very glitchy, with lots of random characters all over the screen (background is full of "$" signs) and then words are unreadable due to seeminly switched characters. Even the Dell screen at the very start has red vertical lines cutting through it. On top of that, the computer wont boot all the way into windows unless I start it in safe mode. It gets to just before the log on screen and then I get a blue screen of death, with an error about nvlddmkm.sys. After looking around I found this was related to the video card bios so I did the usual, uninstall old ones, install freshly downloaded ones, no joy.

After more searching, I also tried resetting the BIOS by removing the CMOS battery, which did reset the BIOS as the date/time had to be put in again, but still got the same graphical glitches. Even the BIOS menu has these red vertical lines running down it, but the text is readable.

I'm unsure what to try next? Is it likely a hardware problem?
 

A:Computer only boots fully in safe mode, glitchy boot screens

Hi try updating your graphics driver from either your computer makers support site for your model or from nvidia's support site
 

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RELEVANCY SCORE 64

Hello All,

My desktop is playing up.

I can't start the system in safe mode, but a normal boot results in lines over the bios loading screens, and the Windows log on screen never shows after the Windows loading screen.

I presume its the Graphics Card but have no other cards/machines to interchange parts to test.

I've re-seated the graphics card and memory, re-installed the graphics driver, cleaned all the dust out, reset the bios, ran the machine with the side off to keep it cool but to no avail, also the monitor is fine as I can use it for other things.

Does anyone have any other ideas of what I can do or do you think I need a new graphics card?

Thanks

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7500 LE, 256 Mb
Hard Drives: C: Total - 190679 MB, Free - 123213 MB;
Motherboard: ASUSTeK Computer INC., Calcite
Antivirus: None
 

A:Starts in safe mode but not a normal boot..lines on loading screens

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RELEVANCY SCORE 64

Hi there, I started getting this error about 3 days ago when trying to open google chrome.

"Windows cannot access specified file, path or device. You may not have appropriate permissions to access the item."

Now I can't open any .exes except what seems to be core Windows programs (IE, Media player etc)

Some things I have tried:

Tried booting in safe mode but I get a blue screen
Tried a system restore which failed
Tried downloading a reg fix but couldn't open it (got the 'select program to run this file or use the web to find the appropriate application' box)

I am running Windows XP Pro.

The files I am accessing are not on a network and have been directly installed on this machine.

Any help with this would be really appreciated as I have been searching for a solution for days.

Cheers,

Rhys
 

A:Can't access any .exes except Windows programs, Safe mode blue screens.

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RELEVANCY SCORE 62.8

OK ... Not sure what caused this but ....

When I got home, computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.

Booted in safe mode with networking. Opened firefox in safe mode and it was really funky. Could not get to techguy.org. Showed some porn. Basically, it was highjacked.

Ran hijack this (probably an older version) which I then copied onto flash drive and copied onto my laptop for posting here.

Need help, thought I'm concerned that I won't be able to download any programs you suggest onto the affected computer.

Thanks,
Dave
Logfile of HijackThis v1.99.1
Scan saved at 9:42:33 PM, on 12/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = h... Read more

A:Virus - browser issues in safe mode/hangs in normal mode

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RELEVANCY SCORE 62

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think?.) Now the computer is stuck in safe mode and I?ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What?s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!

A:Safe Mode Blank Screen - Help!!!

You might want to perform a Chkdsk to check for hard disk errors.

http://support.microsoft.com/kb/315265

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RELEVANCY SCORE 62

Hi all,

I have this problem..my dad's laptop got infected by system tools virus..google for removal guide and found this guide..
anyway..the guide requires to boot into safe mode..
when i try to boot from safe mode with networking as suggested i just got this black and blank screen with mouse pointer..

Before got into safe mode , there's an option like:
windows 7/vista/server (pointer)
windows 7/vista/server
windows 7/vista/server (debug-pointer)
windows 7/vista/server (debug)
windows 7/vista/server (no slic - pointer)
windows 7/vista/server (no slic)
windows nt/2000/xp
enter command line

when i chose either one it will start windows and let me choose users . after choosing either one it just shows blank screen with pointer..
and when i leave it a few minutes a messagebox popup says "csrss.exe has stopped working" and 2 options..check online for solution or close program..
either one i chose will popup another messagebox says "runtime erorr at 216 at 004050C5". when click ok i returned to blank screen.

OS is win 7 ultimate 32bit..Can anyone help me..

Thank you in advance.

A:win 7 safe mode blank with pointer

I do have a questionSLIC as indicated above is a way of hacking a win7 OS and not part of the original. windows 7/vista/server (no slic - pointer)Where was the OS purchased or downloaded????Suggest you download Malwarebytes burn to dvd (on another comp if necessary) and run it to see if you are still infected.On Microsoft's official website, they mention that Runtime Error 216 is a problem experienced when either Windows cannot load a program, or an error message might occur when you either try to launch a Windows based program or even Internet Explorer. They attribute this run time error to the infection of a virus called the SubSeven Trojan virus and advises all its users to get a good anti virus software and clean out the problem. The runtime error 216 is actually a common problem with a lot of people and this is one of the best ways to trouble shoot it. With an anti virus software, you are able to clean out the Trojan virus and thus resume your computer to normal operations.Ken J

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RELEVANCY SCORE 62

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think….) Now the computer is stuck in safe mode and I´ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What´s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!
 

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RELEVANCY SCORE 62

My apologies in advance if I'm in the wrong place but I came across this site and am desperate for help. I'm not that great when it comes to tech issues but I've tried to do some of the things I've read here and I'm still in big trouble. Here's the story:

Yesterday I see a message from my Symantec saying that they found something. I've seen that before and usually run a scan with Symantec and then run Malwarebytes anti-malware and things get cleaned up. But not this time. Both programs found some stuff and cleaned it out but I'm having crazy problems now. First, if I try to turn my computer on normally, when it loads up windows i get a light blue screen and cursor and that's it. So I'm forced to reboot and get a screen offering me the option of safe mode, safe mode with network, log in under last stable time, and a few other options. I tried getting in to the safe mode but my username and password aren't accepted so I can't get in there. When I choose to log in using the last time things were stable I get in and all looks okay. For 2 seconds. Then I get found new hardware message popping up. I can't get rid of them unless I go into my system and disable or uninstall the hardware with question marks (there are like 20 of them listed, which weren't there before). And no matter what I do the new hardware message comes back the next time I reboot. I also get messages popping up from Symantec saying that I have an HTTP Tidse... Read more

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RELEVANCY SCORE 62

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 1982 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 1 Mb
Hard Drives: C: Total - 190771 MB, Free - 121374 MB;
Motherboard: , NF-MCP61
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

I have windows 7 and XP.
I went to tech guy and somehow I got a girl with an accent – East Indian maybe.

I said I wanted to know the name of the Motorola smart phone that was talked about on the radio show this morning (Sat.) I also wanted to know about the XP as he mentioned on the radio that you would have suggestions. I didn’t listen when he talked about them on the radio. I said, “I had ran the update and was told the computer could not update the windows.

And she wanted to get on to my computer and see what was wrong with it.
Since I had gone to your website, I said, ok.

She went into my computer and then said I had a lot of error messages and she could make them go away for approx $200.

I said “No, I would have my computer guy fix the errors. He had just fixed it last month.”
She left and I ended up with my computer is Safe mode.
How do I get it back to what it was before?
Did I get hacked? Did you get hacked? Is that normal?
swhomell
 

A:Errors - XP - Safe mode

i'm afarid you have got hacked, thats a very common scam, usually they phone you. Quite a lot of information on the web about this scam, and recently in the UK someone has also been prosecuted for it.
http://forums.techguy.org/general-security/1123317-about-time-someone-made-pay.html

Now with regards to your PC not starting , have a read here
http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html
and post the required logs , I will move to the virus forum, it can take 48 hours to get a reply, as its a very busy forum

XP after April 8th is no longer being supported, you may want to read this
http://forums.techguy.org/windows-xp/1119493-end-support-windows-xp.html

Now the phone, the best thing to do would be to talk to someone from the Radio station or look on the Radio station website.
 

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RELEVANCY SCORE 62

Hi,

I am using a Dell 15 3000 series i5. I was experiencing many BSOD erros both in Ubuntu and Windows (I had dual boot) last month. But then suddenly it stopped. Now again I am having those errors back and they are random. Sometime critical_process_died, sometime kernel_inpage_error and 0xc0000185.

So i had though i had some problem with OS. I tried clean formatting my PC. But when I deleted all Partitions and tried to install Windows 8.1 on new partitions, it gave me errors. It couldn't create new partition and couldn't install windows on the current partition. So I tried to clean the HDD using DiskPart but again some I/O errors. And then I became sure, the problem is with HDD. I ran Killdisk on it to hard format my HDD and it was successful.

I created new partitions on the formatted HDD and installed Windows 8.1. So I had a fresh OS installed without any drivers. But after using for 5 minutes, I again got a BSOD errors and it never stopped.

I thought the problem is with either HDD or RAM. I ran chkdsk and when I checked for log file, but I couldn't find any in the event viewer. I read some forum and someone told, if there are no errors in HDD, chkdsk doesn't create any log files. Then I ran windows diagnostic tools and memtest86 (4 passes) to test the RAM and again no errors.

What can the problem be?

A:Plenty and random BSOD errors

Please read BSOD Posting Instructions

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RELEVANCY SCORE 61.6

Ran Spybot and Adaware.

When I try to boot into SAFE mode, I get a blank screen. Tried to launch explorer.exe from there, but it kept stopping that process.

Logfile of HijackThis v1.99.1
Scan saved at 8:42:08 PM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet E... Read more

A:Winfixer got me, blank screen Safe Mode

Hello and Welcome

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download this tool and save it to your desktop. Then double click the tool and follow the instructions.

VirtumundoBeGone.exe

When its done, reboot and post the log that is created on your desktop called VBG.TXT in your next reply


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Then, perform an online scan with Internet Explorer with Panda ActiveScan Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer Once the scan is complete, it will display i... Read more

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RELEVANCY SCORE 61.6

Hello. I have a Samsung laptop with Windows 7 that when booting normally shows a blank Desktop except for the bottom bar. Although I see the mouse cursor nothing works when clicked on. Control-Alt-Delete also shows nothing. However, everything appears normal when booting in Safe Mode. I have run several virus scans which come back with nothing found (Malwarebytes, Super AntiSpyware, Eset online). Please help.

A:Windows 7 Desktop Blank Unless in Safe Mode

Hello yankmansg,Welcome to the forum.Please download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version typ... Read more

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RELEVANCY SCORE 61.6

This problem started yesterday.

I was in the middle of using Solid Works and the monitor went blank, my PC was still running, the music i still had int he background was still playing even.

The power light on the monitor is not loosing power, a short while after it seems to loose its signal from my PC it displays a standard "searching for signal" type of message, as if it was not connected at all.

After this original occurrence i restarted my computer, and it seemed to be OK while i used it for about a hour. However, later that day when i got back from class it had done it again (sometime while i was away) while it was just sitting at the desktop.

Now the screen seems to "loose signal" within a minute of turning on, unless i run in safe mode where everything seems to work fine.

Things i have tried:

Over Heating:
Video Card, CPU, RAM, the monitor itself, nothing feels even warm to the touch.

Drivers (Video):
The first thing i tried while running in safe mode was to uninstall my old drivers, and then reinstall new ones.

Resolution Issues:
I dont think it could be an issue with resolution, simply because it goes off randomly during normal operation, not at any special time

Viruses etc??:
AVG didn't pick anything up, i uninstalled AVG and got a fresh copy of the the newest version, still nothing. After that yeiled nothing, i uninstalled it and installed the lasted version of McAfee i could get my hands on (8.5i) it also found nothing.

A few d... Read more

A:Monitor goes blank, works in safe mode

anyone?
 

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RELEVANCY SCORE 61.6

Alright guys
 
I am having a few problems with windows 7 and I was wondering if there was anyway to fix it without doing a fresh install.  Before I start I must say that I have not changed any of the hardware so I don't know why I am getting this problem now.  My windows 7 home was working then I loaded up a game to play and it froze so I restarted the machine, now all I am getting is a black screen after the windows logo,,
 
I have even tried to go into safe mode and I get the same problem as above.  I can't even repair it because it doesn't find anything wrong with it..
 
I believe it must have something to do with the display settings within windows itself.. So I am wondering if I remove the display driver and reboot if that will solve it. If so how do I do it through the command prompt in repair mode??
 
Please someone help me

A:Windows 7 Blank Screen, Even In Safe Mode - How To Fix?

Hi I had this problem its Windows Explorer not running, to get it running so you can start sorting the problem open Task Manager Ctrl, shift, Esc, then file, New task type EXPLORER & run (enter) all is then as normal. I changed graphics drivers, No good! Microsoft give registry edits they didn't work!! So i ran a full update from a current version, my original install was win 7 & i had installed sp1 so you must run that version. It was run as an upgrade from the running OS so no data was lost.
 
Others reported that the registry fixes worked  but for me  after several days on & off on this machine I found it to be the best way.

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RELEVANCY SCORE 61.6

Hi, my computer has had some problems recently

I had redirect issues on Internet Exploer

I reinstalled Internet Explorer 8 and rebooted
When i rebooted the second time, it started up it went to the black screen which asks if you want to start up in safe mode, last known working configuration etc etc. I have tried all options and none of them work, it sounds like it it whirring into action but then it comes back to the black screen.

Can you please help me?

A:Can't get by Blank Screen (Safe Mode, Last known Good etc.)

<<Hi, my computer has had some problems recently...>>

My guess is...your system still has those problems. Mind sharing exactly what symptoms were exhibited by "some problems"?

Louis

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RELEVANCY SCORE 61.6

Problems here

I have a Dell E153fp monitor hook to a Dell dimension 2300.
My problem is; I installed win xp pro. Was in the process of changing the pixel settings, when I realized that there was only one setting for this.

I unchecked the "Hide modes that this monitor cannot display" DUH on my part, I may have clicked on a setting that I shouldn't have. The screen went blank.

The only time that the monitor shows an image at all, is at the start up, showing the OS then gos blank. I here the windows opening music, but no image.

I tried opening in safe mode, all 3 of them.
The only thing that comes up, looks like a series of commands that have system/32 in them. Thank you...Robb
 

A:Monitor blank and cannot load in safe mode

Hello and welcome to TSG!

I'm going to move this to the XP forum where it will get better attention.

Good luck with your problem.
 

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RELEVANCY SCORE 61.6

So basically my Nvdia was acting up and a tutorial told me to uninstall the drivers in safe mode and reinstall. but my BIOS menu wouldnt show up so I followed another method using msconfig that manually launched it into safe mode. I didn't realize that it launched in safe mode everytime until you disable it. unfortunately I can't disable it as the computer sends no image to my screen and is blank. so if there is a method to basically force your pc to start in normal mode I could disable the settings and all would be good.

A:Stuck in safe mode with blank screen. need help

Hi, when stuck in safe mode press the ctrl + alt + del buttons together. From the options select "TaskManager" in task manager "new task" type msconfig, go to "Boot" now undo the safe boot option. Restart.

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RELEVANCY SCORE 61.6

While I was trying to remove some virus, i chose safemode in boot option from msconfig window. In the safe mode after the windows logo and welcome message, the screen becomes black with safemode displayed in four corners and mouse pointer visible in the middle. i could not revert back to normal mode even if i choose "Start windows normally ". It always ends up in blank safe mode. The Windows + R key also doesnt work. I am stuck. Kindly help

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RELEVANCY SCORE 61.6

Trying to hook up different monitor to computer; getting a "Not Optimum Mode" message; trying to reboot computer hoping to get to safe mode to change resolution to 1280x1024. Monitor remains blank during reboot so we can't do. (Sorry this is sort of a repost of the same problem...thought I worded it poorly before, now I know I should have just edited...)
 

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RELEVANCY SCORE 61.6

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.
 

A:Blank screen, safe mode freezes

any thoughts?
 

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RELEVANCY SCORE 61.6

Hi, there:
 
My computer is Windows 7 PC and I got a blank white screen at start up.  I try to get to safe mode and safe mode with networking and it automatically shut down.   I was able to get to safe mode with command prompt but it does not have internet access. Since I don't have internet otherwise, it is quite difficult for me to communicate.  I use borrow a phone with data so I can communicate for the time being.  I was suggested to run combofix and saw this forum.  Attached is the log. 
 
Please let me know what I need to do. 
 
Thanks for your help.
 
wlc2wlc

A:Blank screen and safe mode shut down

Hi, there:
 
My apologies.  I saw others providing a DDS log so here it is.
 
Thanks.
wlc2wlc
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 MINIMAL
Internet Explorer: 8.0.7600.17197
Run by Desmond at 18:42:24 on 2013-03-01
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.2.1033.18.3958.3050 [GMT -8:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\system32\ctfmon.exe
C:\windows\explorer.exe
C:\windows\helppane.exe
C:\windows\system32\notepad.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ca.yahoo.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSCA&bmod=TSCA
mDefault_Page_URL = hxxp://www.google.com/ig/redi... Read more

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RELEVANCY SCORE 61.2

Please i need help, i think i have an MBR or Bios Virus its been a problem for me for like 7 months, am using Malwarebytes Anti-Malware, Eset Smart Security and Eset Online Scanner just in case. I also used a lot of other tools like Bitdefender Bootkit, Roguekiller, Combofix, MBAR, adwcleaner. Nothing is helping me from how my PC is behaving sadly. I used Kaspersky Rescue Tool before i went out for like 3hrs and found out it has cleaned it. Then after booting into windows my programs and the taskbar were flashing repeatedly for 5 seconds. My mouse was acting weird again as if its sensitivity is off the average. I scanned again with Anti-Malware nothing was found
Then i used Bitdefender Rescue CD to find anything and fix it, after two hour scan no virus but found over 92000 I/O errors. Thats a whole lot of I/O error somehow and its really big though in the log file

A:Bitdefender Rescue CD found I/O errors of plenty

Hello Trave160 -
This topic belongs in the Malware Response area of the forum -
 
Please follow the instructions in => THIS PREP GUIDE starting at Step #6.
 
NOTE - If you cannot complete a step, skip it and continue.
 
 Once the proper DDS logs are created, then make a NEW TOPIC and post it to =>Virus, Trojan, Spyware, and Malware Removal Logs. area - Not Back Here .........................
 
They can use better tools to find the problems than we can use in this area.
 
 
If HelpBot replies, please follow its Step #1 and the team will be notified.
 
Tell me when you post the new topic so we can close this one and only let the Experts fix your problem.

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RELEVANCY SCORE 60.8

When the computer starts up, the HP logo appears briefly, then the screen appears to go into sleep mode. Can't get anything to open up (can't see anything on the screen at all). Tried F8 to enter into safe mode, but that doesn't work either.

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RELEVANCY SCORE 60.8

ok i was getting help with this another forum but that forum is currently down and the last thing they had my try was to try the last known good configuration if that would boot into windows, well i tryed that and it didnt work, this all started after i used combofix in safemode to remove some virus on my computer and now i cant boot into windows normally so if anyone has any advice please let me know thanks.
 

A:blank screen on boot up but safe mode works

While booted into the safe mode try looking for any error or warning messages in the Event Viewer, which is in Administrative Tools in your Control Panel. You click either application or system on the left side in Event Viewer, then I do click view, filter, then click to uncheck the box for information, apply and ok, so then only warnings and errors will show on the right. Then just double on one of those to open to see the details of it. Maybe try to run the system file checker tool in safe mode too, click start, run, type in this; sfc /scannow , and include that space before the / too.
 

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RELEVANCY SCORE 60.8

First I'd like to apologize in advance if my grammar and typing suck; currently on my iPad since I have no pc at the moment.

Computer info from what I can remember:
Dell XPS 210 running XP media edition sp2(Before said problem below)
3 gigs RAM
500 gig HD
1.8Ghtz intel 2
ATI Radeon x1300 pro

So today after I got home from class I decided to install MS Office 2010. Went for it but an error message popped up telling me I needed to be running sp3(I know it's been a while since I updated). So I do that and say "whatahell ill upload my video drivers too"(hadn't done this n a while too). The sp3 update goes smoothly as far as I can tell but the driver update shoots an error near the end. I'm seriously sorry but I can't remember exactly what it said since its been like 4 hours since this occurred. Anyways I press ok and the video driver update just let's me know I need to restart my pc as well as the sp3 update (no they weren't done at the same time. I did the sp3 first and waited for it to finish before staring the video drive update.).

Before doing this, a bad ache in my stomach came up in my stomach and reminded to make a recovery point in case **** hits the fan. Why do I say bad ache? Some 5 years ago, at separate occasions, a windows update ended in a bsod and a video driver update in the same shoes. They both caused massive data lost and a full reinstall action

So I make the recovery point and restart. Dell logo shows up then... Read more

A:Blank screen after startup - BSOD in safe mode

I've heard somewhere that ATI drivers need to be removed from hardware before installing new drivers. I don't do this. Could this be the problem? Is it fixable?
 

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RELEVANCY SCORE 60.8

Hello!
So, my problems:
1. After the XP loading screen, the screen goes blank [but the computer is still working].
2. Safe Mode stops when it comes to mup.sys [I checked over the net how to fix this problem, but there occurs another one]
3. When I inserted the XP cd, it starts loading, it comes to the screen where I can choose between Fresh Copy of Windows, Repair and Exit, and both Fresh Copy and Repair freeze at "Examining ... of disk space"

So, any help would be greatly appreciated!
Thx in advance!
Cheers!
V.
 

A:Blank screen, safe mode and bootable cd problem?

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RELEVANCY SCORE 60.8

Hi,

My computer (Windows XP Home) has recently been afflicted with a number of annoying viruses. Most recently, well the only one I know the name of, was the Antivirus XP 2008 virus. I came to this forum for help on uninstalling, and I utilized the malware program. My computer was scanned, and I thought all of the virus was removed. After doing this I used McAfee to scan for viruses. McAfee found a LOT and after the scan was completed, there were 4 viruses that could not be removed or Quarantined. I shut the computer down ( I needed to go to work) but I was able to do things normally at that time, I thought my problems were solved.

However, when I returned this evening - I turned my computer on, the windows logo appeared, and then it took me to a login screen (which I don't usually need to do). I had no idea what my password would be so I just pressed enter and that seemed to bring success. Unfortunately, after the welcome noise sounded, the screen just went blank and never loaded - NOTHING. I pressed ctrl alt dlt NOTHING. I can't right click either. The hourglass came next to the arrow every once in awhile so i would get excited that something would happen... but again NOTHING.

I turned off and pressed F8 to get into safe mode. NOTHING. Basically the only thing i can do on my computer is turn it on and off by pressing the button, and move the mouse around the screen. That's it. Please Help :-)

Thanks so much

A:Computer Loading To Blank Screen + In Safe Mode Too :-(

BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ Louis

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RELEVANCY SCORE 60.8

Hi
Hope you can help, a friend has windows 7 pc 64 bit, windowns won't load, only blank screen, Virus found but unable to delete,
Only way can start windows is in safe mode.
Any help appriciated
Regards
Adam

A:Virus, Blank screen, only start in safe mode

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the note... Read more

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RELEVANCY SCORE 60.8

Hi guys, let me start off by saying this is an awesome forum! You guys are doind a great service I'm so happy to see there are still nice people in the world willing to give a $60+ an hour service away for free!!

SO with that being said...... lol

My computer's wireless internet connection will only work in safe mode with networking. I'm sure you've heard this one before. I have installed AVG (and uninstalled currently) and Avira (which i'm running now). I have installed and ran SpyBot S&D, Ad-Aware, Malwarebytes, Spyware Blaster, SuperAntispy and Combo Fix. I think that's all of em' with no luck. I have opened and compared the Running Services and disabled all non-essential "safe-mode" services, and still no evail. I have tried to end all processes that I see fit and uninstall all programs that look fishy, to no evail. Hmmm what else? I think it has to be a software issue.

Oh i'm getting an error message when trying to install certain programs that says "the administrator has denied privlages for this" or something like that, forgive me it's LATE and i'm out of ideas, but anyway it will NOT let me get past the initial install screen. Also I have ended Wireless Zero Config and restarted it and that didn't help either.

I've read a few threads on this same topic already and tried what they suggested and haven't had any luck, I'm hopping you guys can help, anyway here is my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan sa... Read more

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RELEVANCY SCORE 60.8

Topic says it all. Event viewer says msvcr80.dll faulting module. Lot of bsods lately. Run malwarebytes on every download. Zonealarm firewall. File properties show some 300 mb of files in my user folder that it can't account for when asking for visible and hidden files directly. I'm a pretty good geek, but this one has me in tears. No backups.

A:msvcr80.dll errors, FSX only loads in safe mode

Hello?

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RELEVANCY SCORE 60.8

Hi,

I got a blue screen error like 2 months ago. But I don't do anything after that, because I was thinking about a simple error. This error start again and this time, i cant go to safe mode , because my computer keyword doesnt answer at the beginning of windows vista.

Help me plz .

A:Blue Screen Errors But I Cant Go To Safe Mode

Ohh, I forgot to say then my antivirus Norton Antivirus doesnt work normally, but i dont know what to do

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RELEVANCY SCORE 60.8

I have been having nonfrequent bsod errors for quite a while, and since playing a game of Starcraft 2 today (~3 hours ago) my computer started to constantly bsod. I can not log into windows for more than a minute or two (if that) before it BSOD's again. I am currently posting with my laptop, and the desktop that is BSOD'ing is dualbooting linux (ubuntu) which has no BSOD issues whatsoever. I also ran the memtest that comes with installing ubuntu and no issues were found.

Attached are my minidumps. Any help would be greatly appreciated.

A:BSOD Constantly even in safe mode, D1 and other errors

  
Quote: Originally Posted by ArchReaper


I have been having nonfrequent bsod errors for quite a while, and since playing a game of Starcraft 2 today (~3 hours ago) my computer started to constantly bsod. I can not log into windows for more than a minute or two (if that) before it BSOD's again. I am currently posting with my laptop, and the desktop that is BSOD'ing is dualbooting linux (ubuntu) which has no BSOD issues whatsoever. I also ran the memtest that comes with installing ubuntu and no issues were found.

Attached are my minidumps. Any help would be greatly appreciated.


That particular crash code is caused by a driver and almost half of your system is pre win 7 .

Here is what you need to update

Code:
BS_I2c64.sys 12/11/2006 2:48:39 AM fffff880`014d4000 fffff880`014df000 0x0000b000 0x457d0d57
windrvr6.sys 2/28/2007 4:48:39 AM fffff880`04486000 fffff880`044d1000 0x0004b000 0x45e54ff7
xpc4drvr.sys 5/8/2007 1:54:53 PM fffff880`081c9000 fffff880`081d3000 0x0000a000 0x4640c77d
jraid.sys 11/25/2007 10:16:32 PM fffff880`00fab000 fffff880`00fc5000 0x0001a000 0x474a3a90
SaiK0728.sys 1/18/2008 1:28:04 PM fffff880`0369e000 fffff880`036c4000 0x00026000 0x4790efb4
SaiMini.sys 1/18/2008 1:28:16 PM fffff880`047b1000... Read more

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