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Multiple Trojans, PC resets when full-scan anti-virus or anti-malware is run

Q: Multiple Trojans, PC resets when full-scan anti-virus or anti-malware is run

Running Windows XP, Home Edition, Version 2002, Service Pack 3, MSI Motherboard, 512MB Ram, Pentium 4 - 2.4GHz CPU.I used to have Spybot, but after some point whenever I tried to run it the computer would reset. Now, I've gotten a few messages from Windows Defender that there is a trojan on the computer. I can run a quick scan and remove what shows up, but when I try to run a full scan, the computer resets. I try to scan the computer with McAfee anti-virus, I can run a quick scan no problems, but when I try to run a full scan, the computer resets. I know there is at least 1 trojan/virus, but any program I try to run to get rid of the problem makes the computer reset. The latest software I installed is a-squared, and I can do a quick scan and find/fix a few problems, but when I do a full scan (in safe mode as administrator) a message pops up saying that the computer is going to shut down, NT AUTHORITY/SYSTEM.Please help before I tear out what's left of my hair.Pasted and attached.DDS.txt============DDS (Ver_09-01-07.01) - NTFSx86 NETWORK Run by Administrator at 22:34:33.51 on Fri 01/16/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.175 [GMT -5:00]============== Running Processes ===============C:\WINXP\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINXP\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exeC:\WINXP\Explorer.EXEc:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\WINXP\system32\ctfmon.exec:\PROGRA~1\mcafee\msc\mcuimgr.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exec:\Program Files\Mozilla Firefox\firefox.exeC:\PROGRA~1\Crawler\Toolbar\CToolbar.exeC:\Documents and Settings\Administrator.LWO-K2SMEWQE1YI.001\Desktop\dds.scr============== Pseudo HJT Report ===============mWindow Title = Windows Internet Explorer provided by ComcastmWinlogon: Userinit=c:\winxp\system32\userinit.exeBHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dllBHO: CMVideoPlugin Class: {08dea348-f510-45fd-a6ec-cf3be0917c5e} - c:\winxp\system32\CMVideo.dllBHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - c:\progra~1\crawler\toolbar\ctbr.dllBHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dllBHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~1\office12\GRA8E1~1.DLLBHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dllBHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dllBHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllTB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - c:\progra~1\crawler\toolbar\ctbr.dllEB: {32683183-48a0-441b-a342-7c2a440a9478} - No FileuRun: [ctfmon.exe] c:\winxp\system32\ctfmon.exemRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"mRun: [P17Helper] Rundll32 P17.dll,P17HelpermRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /rmRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"mRun: [NvCplDaemon] RUNDLL32.EXE c:\winxp\system32\NvCpl.dll,NvStartupmRun: [nwiz] nwiz.exe /installmRun: [DiscWizardMonitor.exe] c:\program files\seagate\discwizard\DiscWizardMonitor.exemRun: [AcronisTimounterMonitor] c:\program files\seagate\discwizard\TimounterMonitor.exemRun: [Acronis Scheduler2 Service] "c:\program files\common files\seagate\schedule2\schedhlp.exe"mRun: [NvMediaCenter] RUNDLL32.EXE c:\winxp\system32\NvMcTray.dll,NvTaskbarInitmRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hidemRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkeymRun: [Framework Windows] frmwrk32.exemRun: [Rrokuwip] rundll32.exe "c:\winxp\Gxizahopira.dll",emRun: [Ngewok] rundll32.exe "c:\winxp\exufijocifalut.dll",emRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kmPolicies-explorer: NoSetActiveDesktop = 1 (0x1)mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)dPolicies-system: DisableTaskMgr = 1 (0x1)IE: Crawler Search - tbr:iemenuIE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dllIE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dllIE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLLHandler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~1\office12\GR99D3~1.DLLHandler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\crawler\toolbar\ctbr.dllNotify: AtiExtEvent - Ati2evxx.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winxp\system32\WPDShServiceObj.dllSEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~1\office12\GRA8E1~1.DLLSEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dllSecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dllLSA: Authentication Packages = msv1_0 relog_ap================= FIREFOX ===================FF - ProfilePath - c:\docume~1\admini~1.001\applic~1\mozilla\firefox\profiles\je8oz486.default\FF - component: c:\program files\crawler\toolbar\firefox\components\xcomm.dllFF - component: c:\program files\crawler\toolbar\firefox\components\xshared.dllFF - 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firefox\plugins\npqtplugin2.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin3.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin4.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin5.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin6.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin7.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\NPSWF32.dllFF - plugin: c:\progra~1\mozilla firefox\plugins\npunagi2.dllFF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLLFF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dllFF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dllFF - HiddenExtension: XUL Cache: {BB7AD1CF-D3DB-4529-8354-6FA9F688D5DC} - c:\winxp\system32\config\systemprofile\local settings\application data\{bb7ad1cf-d3db-4529-8354-6fa9f688d5dc}\FF - HiddenExtension: XUL Cache: {E8D7ABCC-44E6-468C-BDCD-73452A41484E} - c:\documents and settings\laura.lwo-k2smewqe1yi\local 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pref("capability.policy.default.ClassID.CID6D065A8F-FFC0-4A0F-B863-1D724B8C786B", "AllAccess");c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID4451D291-6940-42CE-9D3C-CA1D4C96549C", "AllAccess");c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID064B722D-079D-4EBB-B3CF-9FCBF64FFF5D", "AllAccess");c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID38F8AB0F-5DFB-43D9-889E-8717CC4AB59B", "AllAccess");c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID4EC68CD1-0EF1-4CB9-9EF1-3D64AB266149", "AllAccess");c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID44F96B27-CFAD-41E1-83A1-6B28040C3BDE", "AllAccess");============= SERVICES / DRIVERS ===============R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]S1 mfehidk;McAfee Inc. mfehidk;c:\winxp\system32\drivers\mfehidk.sys [2009-1-6 201320]S3 mcsysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-1-6 695624]S3 mfeavfk;McAfee Inc. mfeavfk;c:\winxp\system32\drivers\mfeavfk.sys [2009-1-6 79304]S3 mfebopk;McAfee Inc. mfebopk;c:\winxp\system32\drivers\mfebopk.sys [2009-1-6 35240]S3 mferkdk;McAfee Inc. mferkdk;c:\winxp\system32\drivers\mferkdk.sys [2009-1-6 33832]S3 mfesmfk;McAfee Inc. mfesmfk;c:\winxp\system32\drivers\mfesmfk.sys [2009-1-6 40488]S3 p17filt;p17filt;c:\winxp\system32\drivers\p17filt.sys [2006-3-20 1452032]S4 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-1-16 419448]S4 ccsetmgr;ccsetmgr; [x]S4 mcproxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-1-6 359248]S4 mcshield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\Mcshield.exe [2009-1-6 144704]=============== Created Last 30 ================2009-01-16 22:18 664 a------- c:\winxp\system32\d3d9caps.dat2009-01-16 20:46 <DIR> --d----- c:\documents and settings\Administrator.LWO-K2SMEWQE1YI.0012009-01-16 20:26 <DIR> --d----- c:\program files\a-squared Free2009-01-16 20:20 <DIR> --d----- c:\program files\Trend Micro2009-01-16 20:20 120 a------- c:\winxp\CIS_Setup_3.5.57173.439_XP_Vista_x32.INI2009-01-16 20:16 <DIR> --d----- C:\Software2009-01-16 07:02 125,440 a------- c:\winxp\system32\ntdll64.exe2009-01-16 06:55 133,120 a------- c:\winxp\exufijocifalut.dll2009-01-16 06:42 41,984 a------- c:\winxp\system32\chert5-998.exe2009-01-13 11:28 <DIR> --d----- C:\b71c6535e5745faeb93274b60c5c4da72009-01-12 19:45 122,368 a------- C:\updateMe.exe2009-01-12 12:44 491 a------- c:\winxp\system32\win32hlp.cnf2009-01-12 12:43 4,785 a------- c:\winxp\system32\warning.gif2009-01-12 12:43 1,347 a------- c:\winxp\system32\ahtn.htm2009-01-12 12:43 1 a------- c:\winxp\system32\uniq.tll2009-01-12 12:43 1 a------- c:\winxp\system32\test.ttt2009-01-12 12:43 31,232 a------- c:\winxp\system32\frmwrk32.exe2009-01-12 12:43 31,232 a------- c:\winxp\system32\pcload.exe2009-01-10 22:32 <DIR> --d----- c:\program files\CMVideoPlugin2009-01-09 22:12 <DIR> --d----- c:\program files\FinalUninstaller2009-01-09 21:11 <DIR> --d----- c:\docume~1\alluse~2.win\applic~1\Innovative Solutions2009-01-09 21:10 <DIR> --d----- c:\program files\Innovative Solutions2009-01-08 21:26 102,164,108 a------- C:\backup-1-8-09.reg2009-01-08 11:57 151,552 a------- c:\winxp\system32\CMVideo.dll2009-01-06 19:27 9,609 a------- c:\winxp\system32\Config.MPF2009-01-06 19:24 143,360 a------- c:\winxp\system32\dunzip32.dll2009-01-06 19:14 33,832 a------- c:\winxp\system32\drivers\mferkdk.sys2009-01-06 19:14 40,488 a------- c:\winxp\system32\drivers\mfesmfk.sys2009-01-06 19:14 35,240 a------- c:\winxp\system32\drivers\mfebopk.sys2009-01-06 19:14 201,320 a------- c:\winxp\system32\drivers\mfehidk.sys2009-01-06 19:14 79,304 a------- c:\winxp\system32\drivers\mfeavfk.sys2009-01-06 19:14 113,952 a------- c:\winxp\system32\drivers\Mpfp.sys2009-01-06 19:12 <DIR> --d----- c:\program files\McAfee.com2009-01-06 19:11 <DIR> --d----- c:\program files\common files\McAfee2009-01-06 19:11 <DIR> --d----- c:\program files\McAfee2009-01-04 21:17 441 a------- c:\winxp\system32\TDSSblat.dat2009-01-04 20:17 14,019,205 a------- c:\winxp\avc-free.exe2009-01-02 11:35 <DIR> --d----- c:\program files\common files\Symantec Shared2009-01-02 11:35 <DIR> --d----- c:\docume~1\alluse~2.win\applic~1\Symantec2009-01-01 15:51 <DIR> --d----- c:\program files\Any Video Converter2009-01-01 14:59 <DIR> --d----- c:\program files\SlySoft2008-12-30 18:54 12,398,524 a------- C:\smartftp.reg2008-12-27 23:15 <DIR> --d----- c:\program files\Xilisoft2008-12-27 23:09 16,512 a------- c:\winxp\system32\drivers\ASPI32.SYS2008-12-18 07:39 410,984 a------- c:\winxp\system32\deploytk.dll==================== Find3M ====================2009-01-08 12:58 9,216 ac-sh--- c:\program files\Thumbs.db2009-01-04 21:16 264,704 a------- C:\ivalj.exe2009-01-04 21:16 122,368 a------- C:\vneb.exe2008-12-11 05:57 333,952 a------- c:\winxp\system32\drivers\srv.sys2008-12-11 01:27 45,056 a------- c:\winxp\system32\wnaspi32.dll2008-12-03 19:52 38,496 a------- c:\winxp\system32\drivers\mbamswissarmy.sys2008-12-03 19:52 15,504 a------- c:\winxp\system32\drivers\mbam.sys2008-10-23 07:36 286,720 a------- c:\winxp\system32\gdi32.dll2005-10-28 11:54 33 a------- c:\program files\Adobe Photoshop Cs2 Serial.txt2005-03-21 16:41 12,793 a----r-- c:\program files\How To Install.html2005-02-25 17:37 157,035 a----r-- c:\program files\LegalNotices.pdf2005-02-24 19:30 13,842 a----r-- c:\program files\Activation Read Me.html2005-02-23 14:24 2,773 a----r-- c:\program files\Read Me First.html2005-02-22 16:32 2,723,276 a----r-- c:\program files\Photoshop New Features.pdf2005-02-22 16:31 142,049 a----r-- c:\program files\Photoshop At A Glance.pdf2005-02-04 14:01 625 a----r-- c:\program files\Setup.exe.manifest2004-08-11 00:09 126,976 a----r-- c:\program files\epic_eula.dll2004-07-03 06:44 4,996 a------- c:\program files\versions.dat2004-06-24 16:10 12,164 a------- c:\program files\plugins.htm2004-06-16 23:36 49 a----r-- c:\program files\AUTORUN.INF2003-07-11 08:41 177 a------- c:\program files\Read First.txt2003-04-21 04:39 245,408 a----r-- c:\program files\unicows.dll2001-12-30 16:32 1,961,994 a------- c:\program files\XP_up_Platinum.exe2001-12-30 16:31 5,884,318 a------- c:\program files\Ecdc502c_up.exe2001-05-15 10:39 760,175 a------- c:\program files\ecdc5_01s.exe2001-05-03 07:45 5,420,855 a------- c:\program files\ecdc_v501_up.exe2001-03-25 15:59 190,176 a----r-- c:\program files\Easy Cd 5 Keygen.exe============= FINISH: 22:34:54.96 ===============HijackThis log===========Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:26:25 PM, on 1/16/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: Safe mode with network supportRunning processes:C:\WINXP\System32\smss.exeC:\WINXP\system32\winlogon.exeC:\WINXP\system32\services.exeC:\WINXP\system32\lsass.exeC:\WINXP\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINXP\System32\svchost.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exeC:\WINXP\Explorer.EXEc:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\WINXP\system32\ctfmon.exec:\PROGRA~1\mcafee\msc\mcuimgr.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missingF2 - REG:system.ini: UserInit=C:\WINXP\system32\userinit.exeO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: CMVideoPlugin - {08DEA348-F510-45FD-A6EC-CF3BE0917C5E} - C:\WINXP\system32\CMVideo.dllO2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dllO2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLLO2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: scriptproxy - {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dllO4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17HelperO4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /rO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINXP\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [DiscWizardMonitor.exe] C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exeO4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exeO4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe"O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINXP\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hideO4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkeyO4 - HKLM\..\Run: [Framework Windows] frmwrk32.exeO4 - HKLM\..\Run: [Rrokuwip] rundll32.exe "C:\WINXP\Gxizahopira.dll",eO4 - HKLM\..\Run: [Ngewok] rundll32.exe "C:\WINXP\exufijocifalut.dll",eO4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKCU\..\Run: [ctfmon.exe] C:\WINXP\system32\ctfmon.exeO8 - Extra context menu item: Crawler Search - tbr:iemenuO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dllO9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINXP\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINXP\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dllO16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1170470688780O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLLO18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dllO23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exeO23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exeO23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINXP\system32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINXP\system32\ati2sgag.exeO23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINXP\system32\LEXBCES.EXEO23 - Service: LiveUpdate - Lexmark International, Inc. - (no file)O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exeO23 - Service: McAfee Network Agent (mcnasvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)O23 - Service: McAfee Scanner (mcods) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exeO23 - Service: McAfee Proxy Service (mcproxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeO23 - Service: McAfee Real-time Scanner (mcshield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exeO23 - Service: McAfee SystemGuards (mcsysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exeO23 - Service: McAfee Personal Firewall Service (mpfservice) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINXP\system32\nvsvc32.exe--End of file - 7832 bytesThank you for ANY help with this.Adam

RELEVANCY SCORE 200
Preferred Solution: Multiple Trojans, PC resets when full-scan anti-virus or anti-malware is run

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Multiple Trojans, PC resets when full-scan anti-virus or anti-malware is run

Hello AdamLinn13Welcome to Bleeping Computer. =====================Please re-open Hijackthis and click on "Do a system scan only"Then place a check mark next to these entries below:R3 - Default URLSearchHook is missingO2 - BHO: CMVideoPlugin - {08DEA348-F510-45FD-A6EC-CF3BE0917C5E} - C:\WINXP\system32\CMVideo.dllO2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dllO4 - HKLM\..\Run: [Framework Windows] frmwrk32.exeO4 - HKLM\..\Run: [Rrokuwip] rundll32.exe "C:\WINXP\Gxizahopira.dll",eO4 - HKLM\..\Run: [Ngewok] rundll32.exe "C:\WINXP\exufijocifalut.dll",eO18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dllNow click on Fix Checked and then close Hijackthis.====================================================Download ComboFix from one of these locations:Link 1Link 2Link 3* IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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RELEVANCY SCORE 102.4

Hi

Im not quite sure if this is the same problem as the others. Im using Windows XP. Everytime I ran a anti-virus full scan of my computer it stops on a different files. I downloaded SUPERAntispyware last night. It found 40 threats and quarantine and removed the threats. I also tried to run MALWAREBytes (anti-malware) but it would also hang on certain files. After SUPERAntispyware quarantined and removed the threats I tried to do another full scan but it would still freeze but on a different file this time.

Please help...
 

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RELEVANCY SCORE 102

Hi Im new here this is my first post also my first problem

Well everything was going great no virus getting detected

I use ESET nod32, malwarebytes and SpyBot

Now my problem is that all of my protection applications wont Update

Also I can't access any protection site like Microsoft.com, Eset.com, the website of malwarebytes and Spybot
and last is that sometime (happens sometimes) computer auto shutsdown
with a timer of 60 seconds before shutdown (please save all works...)

all other applications and websites works great except for those I mentioned

HOPE u could help me if possible ASAP because I'm using my CPU for business purposes and advance thanks

sorry forgot my HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:38 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\I... Read more

A:Anti-Virus Anti-Malware and Anti-spyware not updating

Hi, welcome to TSF!

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

Read other 4 answers
RELEVANCY SCORE 102

Hi Im new here this is my first post also my first problem

Well everything was going great no virus getting detected

I use ESET nod32, malwarebytes and SpyBot

Now my problem is that all of my protection applications wont Update

Also I can't access any protection site like Microsoft.com, Eset.com, the website of malwarebytes and Spybot
and last is that sometime (happens sometimes) computer auto shutsdown
with a timer of 60 seconds before shutdown (please save all works...)

all other applications and websites works great except for those I mentioned

HOPE u could help me if possible ASAP because I'm using my CPU for business purposes and advance thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:38 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\... Read more

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RELEVANCY SCORE 102

Have bad infection...need best free Anti-virus, Anti-spyware, and Anti-malware software please....

THANX

Running Windows XP
 

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RELEVANCY SCORE 98.8

First of all i would like to apologize if this topic is in wrong category, or it should not even be asked on this site. And second of all, please be patience i'm a noob looking for answers So whats all about? Well i'm meeting new terms here and i have no idea what they mean and what they do. And as anyone else i wanna be safe in this era of cyber-crime. So basically i know whats a anti-virus and a anti-spyware and that they can run together. Also i heard that 2 anti-virus don't do good but 2 anti-spyware do. So what i'm asking is, what is a anti-malware? Can a anti-malware, anti-virus, and anti-spyware run together? Could you suggest some good+free of those 3? Sorry for my bad English and being such a noob

A:Anti-malware, Anti-virus, Anti-spyware

Florin, you might take interest in this thread, though it may be quite a bit of reading: What's the Best Anti-virus?

It is there that they discuss all kinds of different antiviruses and coupled security software. I personally only use Microsoft Security Essentials, but I have used it along with Malwarebytes for added security in the past.

Basically, you could have your system completely locked down with lots of extra security, but in some cases it becomes a hassle because of how much your computer becomes protected and overly secured. If you prefer a speedy computer over security, generally you use less security software, but if it is the other way around, you will want beefier security software which may slow things down slightly. That link I've provided will have most everything you will need.

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RELEVANCY SCORE 97.6

I only noticed this when I tried to update my Windows Live Messenger, and the Microsoft website wouldn't open on Safari or IE. I tried downloading new anti-virus software like Norton, but none of their sites would open either. I Googled a bit, and lo and behold, I'm not the only one to have this kind of problem. I saw a post on this website (although the thread had closed) that was strikingly similar, so I thought I'd ask for help too. So pleeeeeease, please help me! X3
I understand I need to post a HijackThis log, so here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:22:59, on 07/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\WINDOWS\system32\DllHost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDO... Read more

A:Anti-virus software won't scan, well-known anti-virus sites won't open.

It looks like the virus has got wise to THIS website too, because it no longer opens unless I use a proxy server. PLEASE help me, someone... I need to be able to use my internet banking without worrying that this stupid virus has got me keylogged or something! Please, please PLEASE help me.

~ Seras
 

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RELEVANCY SCORE 97.2

Hello,

Firstly thank you for your help - I really do appreciate it.

My HpCompaq laptop is infected with a virus that is blocking multiple anti-spyware software, Vista updates, and even my Kaspersky anti-virus.

1) The virus does not allow me to access websites to download anti-spyware nor access the windows update site.

2) I have downloaded the following programs on another computer, burned on CD and run on my laptop:
- Malwarebytes Anti-Malware - Installed but does not run
- Spybot - Cannot install as access to the website is blocked during installation
- AVG Anti-Virus trial version - Cannot install due to 0x8007013d - Action failed for file avgmfx86.sys

3) I have managed to run CCleaner and clear out all the temp internet files

4) The HiJack This log reads:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:35:59, on 14/09/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16851)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files... Read more

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RELEVANCY SCORE 95.2

After reading the forum topics and seeing what issues others are having, I have followed the experts advice to them with no positive results.

I''m running XP sp3 Firefox is my browser I have AVG free Malwarebytes Anti-malware

I keep getting re-directs from both Firefox and IE when clicking from search results. If the site is on my desktop or I have it bookmarked I can get to the site, otherwise I get directed to various sites. I have found if I open another tab, while the misdirected tab is still up, I can go to the requested site.

MAM shows no threats I got a warning from AVG this morning that said: NOQEZASS.info/x/js.php Exploit javascript obfuscation (type 1512)

After reading similar posts to my issue...I followed the expert advice and downloaded and ran TDSSKiller with no threats found. I then attempted to run bootkit_remover.rar It wouldn't open, so I downloaded 7z program to open the rar file. All I get when I try to open the rar file is a black window that opens only for a nanno second. I may very well have a MBR issue at this point, but am unable to proceed from this point.

I would appreciate any help.

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RELEVANCY SCORE 94.8

Hello,

I have a problem that is far beyond my limited skills. One of our people has a laptop that has either malware or a virus infecting it. Two symptoms are present: first, when using firefox web pages get redirected to advertising or to unrelated google searches; second, the machine seems more sluggish than usual.

I have tried to download anti-spyware software (e.g. Spy Sweeper, CounterSpy, MalwareBytes, Superantispyware, PC Doctor) and nothing works. In some cases such as Counterspy and PC Doctor, the executable will run but the program will not update (and thus, not allow for a scan). In other cases such as MalwareBytes, the executable simply will not run.

I have run a Trend Micro anti-virus scan. It seems to detect something but it crashes before the scan can complete. The same thing happens with Panda Activescan. Last night, I ran Panda Activescan for over 8 hours. When I woke up, the scan had frozen at the 52% point and had found 1 infected file, which it didn't appear to clean up.

Anyway, I'd really appreciate any help.
Best regards,
Jordan

A:HELP! -- Anti-spyware / Anti-virus doesn't work; malware crippling our machine

Uninstall all of the programs but Super Antispyware, Trend Micro and MalwareBytes AntiMalware.Find the MBAM.exe and rename it BAMM.com by right clicking on the file and choosing rename.Download the manual updates for MBAM from the link below. Double click on it to install. http://www.malwarebytes.org/mbam/database/mbam-rules.exeINSTRUCTIONS FOR USING MBAM:http://www.bleepingcomputer.com/forums/ind...t&p=1100727

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RELEVANCY SCORE 94.8

Survey: What Anti-Virus, Anti-Malware, Web-Protection, Fully-Featured Suite would you consider to be the best when assessing it from a price per "quality/quantity of features" perspective?

(Consider that the user will be using it for a Windows 10 laptop and desktop, & a Windows 7 desktop -- more Win 7 and 10 systems if possible!)

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RELEVANCY SCORE 94.8

Good morning everyone,
Frequent visitor, first time poster of this forum. I want to thank anyone in advance for committing any amount of time to my problem. I'm hoping someone has some experience with this issue. Allow me to explain:

Yesterday, I woke-up my computer and opened up my browser (I use Google Chrome). As soon as I clicked to open the browser, I noticed a Windows Explorer Pop-up. I have attached a picture of what this box looks like, but to describe it for those who are not able to open the attachment: The windows header said "Mod Info" and the Content said "BC LOADED" the only available options for me to click were "OK" or the "Close" button at the top right. Without clicking anything the box then disappeared and Google Chrome opened as usual. This behavior was unexpected, I've never seen this before. Worrying I had some kind of Spyware or Malware, I decided to try running my AV program. I use Avast Free.

I went to look for the process in the hidden icons list on my taskbar, where it usually resides. I didn't see it there, which was concerning. I tried running the program from the start menu, but after clicking it, nothing opened. This was also a red flag that something must be wrong. So I decided to try and run Malwarebytes Anti-Malware. This program would also not open when prompted.

I decided to scan google for my symptoms to look for recommended fixes. Several tech support forums suggested to those who presented simil... Read more

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RELEVANCY SCORE 94.8

Are there any free, updated and/or recent Anti-Virus & Anti-Malware combos that could offer better protection than windows defender for windows 10?

A:Good Free Windows 10 Anti-Virus & Anti-Malware Combos

If you don't want to pay then I would recommend avast! Free Antivirus or Bitdefender Anti-virus Free Edition if you prefer not to use Windows 8/10 Defender.For more suggestions such as Sophos, Panda,and Avira see Choosing an Anti-Virus Program.Also see Supplementing your Anti-Virus Program with Anti-Malware Tools.

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RELEVANCY SCORE 94.8

Good morning everyone,
Frequent visitor, first time poster of this forum. I want to thank anyone in advance for committing any amount of time to my problem. I'm hoping someone has some experience with this issue. Allow me to explain:

Yesterday, I woke-up my computer and opened up my browser (I use Google Chrome). As soon as I clicked to open the browser, I noticed a Windows Explorer Pop-up. I have attached a picture of what this box looks like, but to describe it for those who are not able to open the attachment: The windows header said "Mod Info" and the Content said "BC LOADED" the only available options for me to click were "OK" or the "Close" button at the top right. Without clicking anything the box then disappeared and Google Chrome opened as usual. This behavior was unexpected, I've never seen this before. Worrying I had some kind of Spyware or Malware, I decided to try running my AV program. I use Avast Free.

I went to look for the process in the hidden icons list on my taskbar, where it usually resides. I didn't see it there, which was concerning. I tried running the program from the start menu, but after clicking it, nothing opened. This was also a red flag that something must be wrong. So I decided to try and run Malwarebytes Anti-Malware. This program would also not open when prompted.

I decided to scan google for my symptoms to look for recommended fixes. Several tech support forums suggested to those who presented simil... Read more

A:Anti-Virus/Anti-Malware Programs Blocked Even in Safe Mode

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:

%temp%\dds.txt

A text file should open. Please copy/paste the contents of that file in your next reply.

------------------------------------------------------

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RELEVANCY SCORE 94.8

My subscription for Macafee ran out and I never got around to downloading AVG or some other antivirus freeware on my netbook. I experienced some obvious signs of a virus/malware not long after (I would do a google search on Chrome and would get redirected to some very odd sites when I clicked on something safe-looking). So I attempted to download AVG and others with no luck. I then restored my system to an earlier date hoping this would be good enough to remove whatever virus/malware was affecting it. No such luck as I am still unable to download said freeware (although now I am able to surf the net with no issues). So, I happened across your lovely website and am crossing my fingers that you may be able to save the day!

Thanks so much for your time!

Here is the following info you request with each new post...
From Hijackthis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:51:14 AM, on 11/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe... Read more

A:I cannot download anti-virus or anti-malware programs...(logs included)

I solved it.

Used ninite.com in safe mode to download AVG and Spybot. Rebooted. Ran both of them. Still couldn't download Malwarebytes. Ran online scanner from Microsoft. Rebooted. Was able to install Malwarebytes. Ran it. System is clean now.
 

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RELEVANCY SCORE 94.8

Hello -
My toubles began when I somehow became infected with the self-installed Anti-Virus Pro software/virus. Using programes like Ad-Aware, Spybot, and Malwarebyte's Anti-Malware I was able to get rid of the Anti-Virus application but other viruses remain. Non of the tools I listed below have removed the remaiming portions of this virus. There have been mulptiple incarnations, that sometimes change when I run some of the free tools I mentioned. The current incarnation is that, when IE is open, many pop-window open (even though pop-up blocker is at the higest setting) and attempts to load a URL that IE cannot find (The URL is 'http://i]7<hundreds of strange characters>). I get the IE 'Cannot find: Make sure the path or Internet address is correct' Error message. When I click ok on that pop-up, an IE window opens fully maximized.

I have pasted my DDS output below and attached my attach.txt and rootrepeal.txt files.

Please let me know if you have any questions. I thank you in advance for your assistance!!! My regards.
DDS (Ver_09-12-01.01) - NTFSx86
Run by mpotts001 at 13:26:30.35 on Mon 01/04/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.863 [GMT -5:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: McAfee Host Intrusion Prevention Firewall *enabled* {2F1275E3-2F4F-43E9-9... Read more

A:Infected with Malware - Anti-Virus Pro, Multiple Manifestations

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

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RELEVANCY SCORE 94.8

Hello. My Laptop has Windows XP SP3. I have both Windows Defender and Spy Sweeper for anti spyware and Norton Anti Virus. The problems started a few days ago when a weekly scan of the antivirus reported the following. 1/14/2010 20:06 23ecd795-1c985b76 ?????? Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\ Still contains 3 infected items Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/TrewsdF.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\23ecd795-1c985b76 Infected Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/LoaderX.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\23ecd795-1c985b76 Infected Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/AppletX.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21&... Read more

A:Web Browsers Intermittently Hijacked. Malware undetectable by Incumbent Anti Spyware and Anti Virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool.??No input is needed, the scan is running.Notepad will open with the results.Follo... Read more

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RELEVANCY SCORE 94.4

Hi
 
I just bought my first ever smartphone (yes, I've been living under a rock) - the iphone 5s. I'm after recommendations for good software to protect it, free if possible.
 
I've looked in the itunes store and the options for anti-virus seem limited. The Mcafee app gets bad reviews and the others I've never heard of, and/or have no reviews. any suggestions would be great.
 
On the anti-malware front, i can't seem to find anything in itunes store when i try to search. I like the Malwarebytes anti-Malware program for my laptop, but unless I'm mistaken the only mobile app they have is for Androids, not iphones. Again, any recommendations would be much appreciated.
 
This novice appreciates your time and ideas...

A:Good anti-virus and anti-malware software for iphone 5s

The reason they have more anti-virus apps for Android is because the Android platform is more vulnerable to malware. On Android, you are able to download and install a variety of things from unknown sources.
 
For the iPhone, however, anti-virus isn't really needed unless you have jailbroken your device.
 
Hope this helped.

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RELEVANCY SCORE 94.4

As many of you know(quite a few don't) what EICAR is, this is a open poll to see what programs pick it up and what programs fail the basic tests.

I am conducting this poll because A-Squared failed to see this on a scan, but MSE picked it up before it could be downloaded.
So after you take the poll, Post what you used to test it with and results.

WIKI: http://en.wikipedia.org/wiki/EICAR_test_file
(links to test file) EICAR: http://www.eicar.org/anti_virus_test_file.htm

A:Test your anti-malware/anti-virus protection with EICAR

Microsoft Security Essentials caught and cleaned it as soom as I clicked on "save". Never had a chance.

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RELEVANCY SCORE 94.4

This pinned topic contains a list of existing topics devoted to specific Anti-Virus and Anti-Malware products. Please consult this list before create a new Product Topic in this forum. For more information about Product Topics, please see this topic: Product Topics and how to create themWhen new Product Topics are added to this forum, please reply to this topic with a link to it so that it can be added to the index.Existing Product Topics are:CryptoGuard by SurfRightRKill by BleepingComputer.comSecureAPlus Freemium - Application whitelisting + AntivirusUnhide by BleepingComputer.comMalwarebytes Anti-Malware 2.0 Discussion TopicEmsisoft Anti-Malware 9.0 Discussion Topic

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RELEVANCY SCORE 94.4

Hi and new to the forum . I currently have Norton Security, MBAM Pro, CCLeaner Professional, adwcleaner, and I did have Hitman Pro, for a while several years ago when my computer was hacked.
 
I have had Norton for several years, but I am thinking of switching to Emsisoft and use my Windows 7 Firewall. I use MBAM for live monitoring along with the Norton Security..The adwcleare software I use periodically, or if there is an issue the other programs don't handle. For example when out bound traffic was blocked by MBAM, but it was continously happening, the adwcleaner software found and eliminated the culprit. It was very useful also when my computer was hacked.  I also have the active monitoring turned off on CCleaner.
 
Would also adding Binisoft or Tinnywall add more security to the Windows 7 Firewall, or would it be better to just use the Windows Firewall by itself? I don't really want anything too complicated on the Firewall settings, but just maybe make a few teaks, possibly.  One other thing, would it be good to add WinPatrol Pro?
 
Sorry for a lot of questions, and thanks for any responses as I value your opinions.

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RELEVANCY SCORE 94.4

I am planning on purchasing one eventually but just in the mean time to keep things safe any recommendations?
 
I've just cleaned up my computer of random "free anti-virus software" that was downloaded over a period of time, and my computer is finally free and I wanna keep it that way! hehe
 
Any help is much appreciated.
 
 
Thank you,
Justin

A:Best free anti-virus/anti-malware/protection for Windows XP 32-bit

There is no universal "one size fits all" solution that works for everyone and there is no single best anti-virus. Every vendor's virus lab and program scanning engine is different. Each has has its own strengths and weaknesses and they often use a mix of technologies to detect and remove malware. In many cases choosing an anti-virus is a matter of personal preference and what works best on a particular system. You may need to experiment and find the one most suitable for your needs. Please read:Choosing an Anti-Virus ProgramHere are links to some recent BC discussion topics with opinions from other members:Best anti-virus software for windows 8? 2015Looking for recommended anti-virus softwaresWhat is the best antivirus protection?What's the best premium security suite in the market currently?Recommend a good free antivirus programWhich antivirus and malware programs should I use together?Antivirus Solution?Here are links to polls about this very subject:Poll: Best Antivirus and FirewallPoll: Best Anti-Spyware/Anti-Malware/On-Demand Scanner

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RELEVANCY SCORE 94.4

Hi I'm reinstalling my operating system and starting everything over on my laptop, and need some good free sources for Anti-Virus and Anti-Malware and any other programs I should start fresh with to make sure everything stays safe and protected.
Thanks,
Mike

A:Windows 7 Home Premium - Need Anti-Virus and Anti-Malware

Microsoft Security Essentials, Avast 8 or Avira
Malwarebytes
Spywareblaster
SuperAntispyware
All Free Versions and most of all -> http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

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RELEVANCY SCORE 94.4

This pinned topic contains a list of existing topics devoted to specific Anti-Virus and Anti-Malware products. Please consult this list before create a new Product Topic in this forum. For more information about Product Topics, please see this topic: Product Topics and how to create themWhen new Product Topics are added to this forum, please reply to this topic with a link to it so that it can be added to the index.Existing Product Topics are:CryptoGuard by SurfRightRKill by BleepingComputer.comSecureAPlus Freemium - Application whitelisting + AntivirusUnhide by BleepingComputer.comMalwarebytes Anti-Malware 2.0 Discussion TopicEmsisoft Anti-Malware 9.0 Discussion Topic

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RELEVANCY SCORE 94.4
A:What is a good Free Anti-Virus, Anti-Malware software?

Hello Rawkfist, and welcome to Vista Forums.

If you like, Avast is a good free option.

AVAST 2014 | Download Free Antivirus Software for Virus Protection

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RELEVANCY SCORE 94.4

Hi and new to the forum . I currently have Norton Security, MBAM Pro, CCLeaner Professional, adwcleaner, and I did have Hitman Pro, for a while several years ago when my computer was hacked.
 
I have had Norton for several years, but I am thinking of switching to Emsisoft and use my Windows 7 Firewall. I use MBAM for live monitoring along with the Norton Security..The adwcleare software I use periodically, or if there is an issue the other programs don't handle. For example when out bound traffic was blocked by MBAM, but it was continously happening, the adwcleaner software found and eliminated the culprit. It was very useful also when my computer was hacked.  I also have the active monitoring turned off on CCleaner.
 
Would also adding Binisoft or Tinnywall add more security to the Windows 7 Firewall, or would it be better to just use the Windows Firewall by itself? I don't really want anything too complicated on the Firewall settings, but just maybe make a few teaks, possibly.  One other thing, would it be good to add WinPatrol Pro?
 
Sorry for a lot of questions, and thanks for any responses as I value your opinions.

A:Is This a Good Anti-Malware and Anti-Virus Protection Program?

Although Norton (Symantec) is as good as any other well known anti-virus program, it it requires numerous services and running processes that consume a lot of system resources and often results in complaints of high CPU usage. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up and create files/folders/registry entries in various locations. Further, there have been numerous complaints about lack of sufficient support from the vendor.I have read from other users that Norton has made improvements in newer versions of their software so they are not as resource heavy as past versions...while others still say differently. Those issues plus the cost factor are the primary reason many folks look for a free alternative. IMO, Norton (Symantec) is better utilized in an Enterprise system environment protecting many client computers. With that said, there are a lot of folks who prefer using Norton (especially if it came preinstalled) and there is nothing wrong with staying with a product you are satisfied with.Switching to Emsisoft and using Windows 7 Firewall is a wise choice.5 Reasons Why the Windows Firewall is one of the Best FirewallsWindows Firewall: Your System’s Best DefenseEmsisoft Anti-Malware is an effective alternative to consider. Despite it's name, Emsisoft Anti-Malware is an antii-virus program...Emsisoft FAQs: Why is it called "Anti-Malware" and not "Antivirus"?. See my com... Read more

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RELEVANCY SCORE 94.4

Hi
 
I just bought my first ever smartphone (yes, I've been living under a rock) - the iphone 5s. I'm after recommendations for good software to protect it, free if possible.
 
I've looked in the itunes store and the options for anti-virus seem limited. The Mcafee app gets bad reviews and the others I've never heard of, and/or have no reviews. any suggestions would be great.
 
On the anti-malware front, i can't seem to find anything in itunes store when i try to search. I like the Malwarebytes anti-Malware program for my laptop, but unless I'm mistaken the only mobile app they have is for Androids, not iphones. Again, any recommendations would be much appreciated.
 
This novice appreciates your time and ideas...

A:Good anti-virus and anti-malware software for iphone 5s

The reason they have more anti-virus apps for Android is because the Android platform is more vulnerable to malware. On Android, you are able to download and install a variety of things from unknown sources.
 
For the iPhone, however, anti-virus isn't really needed unless you have jailbroken your device.
 
Hope this helped.

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RELEVANCY SCORE 94.4

ok, i've got like an anti-virus, anti-malware, anti-spyware, and a hijack this. Should i like remove some of these programs? Cause i need the laptop to speed up. any suggestions?? thanks.
 

A:Anti-virus, antispyware,anti-malware, hijack this! should i remove some of them?

There is excellent support here on TechSpot for major infestations.
In the meantime, if you need free software, I would download Avira Antivir, SuperAntiSpyware, MalwareBytes, and the free Microsoft Security Essentials. Run full scans with each. If they find evil infestations, remove them, then reboot and rerun the scans one more time.
 

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RELEVANCY SCORE 94.4

While attempting to install counterspy on a friends computer I got the message that says the system administrator has set policies that prevent this installation.I also tried malwarebytes and it refused to install.I'm logged in as the administrator.I also attempted to do a scan with AVG and it disabled itself.I tried an online scan at Trend Micro but I could not reach the website.The browser redirected me to some strange search engine.How should I go about stomping this thing out.

A:unable to install or run anti-virus anti-malware programs

Hi Defraggerman I suggest you post a HijackThis log for examination.A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.Read the Preparation Guide before posting a HijackThis Log.Please read, and follow, all directions carefullyRun a log, and post it in the HijackThis Logs and Analysis forum.Do not, post it in this topic.Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a while to get a response from the HJT Team, because they are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.NOTE:Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

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RELEVANCY SCORE 94.4

Hi all!
 
Nowadays, we all have real-time running anti-virus, anti-malware and anti-exploit/anti-ransomware for maximum computer security, as well as backup- and disk imaging software, along with Windows Firewall.
 
And of course common sense and following Best Practices for Safe Computing.
 
It is also equally important to use add-ons in your web browser like i.e. WebOfTrust, µBlock Origin and Ghostery for additional security.
 
However, no installed security tools will provide 100% continous protection, even with a multi-layered security solution. There is always a chance that some malware can bypass everything.
 
Nevertheless, that is where standalone anti-malware tools can help detect and remove whatever malware could remain on your system.
 
And hence, my question is as follows;
 
Do you supplement your Anti-Virus with standalone Anti-Malware tools?
 
Thank you very much in advance!
 
Regards,
midimusicman79

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RELEVANCY SCORE 93.6

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom™ II X4 840 Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 4
RAM: 1788 Mb
Graphics Card: AMD 760G, 256 Mb
Hard Drives: C: Total - 476837 MB, Free - 423290 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA78LMT-S2
 
 
Hi I cannot install some programs rogue killer,malwarebytes,Microsoft safe
avg free
I click on install any of these above 
It says do you want the following program to make changes to your computer
I click yes nothing happens.
But others I can install superspy,ccleaner,adwcleaner,Microsoft malicious tool
I have the above programs on a usb
Can you help

A:cannot install anti virus or anti malware progs

Hi malfun9 From what I read, I understand that you are trying to install RogueKiller (and not use the portable version?), Malwarebytes Anti-Malware, AVG Free and Microsoft Safe (what is it?). Then you get a UAC prompt (the message asking if you want to allow the following program to make changes to your computer) and after you accept, nothing happens (no window opens or anything). However, if you repeat the same steps with CCleaner, AdwCleaner and the Microsoft Malicious Software Removal Tool, it works.Let's see what is causing this, follow the instructions below please.MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Right-click on MiniToolBox.exe and select Run as Administrator;Check the following options:List Installed Programs;List Last 10 Event Viewer Errors;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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RELEVANCY SCORE 93.6

How long could you last if you were a normal PC user without an active Anti-Virus, Anti-Malware or a Firewall before getting attacked by someone?

A:How long could you last without Anti-Virus, Anti-Malware or Firewall?

Too many variables involved to be able to give any sort of credible answer. Someone who has a well configured browser and very safe surfing habits, would probably last longer than someone who is heavily involved with social media and peer to peer applications. As one comparative example.

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RELEVANCY SCORE 93.6

I want install associate opposed virus pismire malware application (If that's the right terminology?) and that i mistily keep in mind reading that one ought to initial take away existing applications. will that create sense?

A:Installing a new Anti virus anti malware application.

You may want to read:Choosing an Anti-Virus ProgramSteps for Replacing your Anti-virusSupplementing your Anti-Virus Program with Anti-Malware Tools

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RELEVANCY SCORE 93.6

Hello,
One of the family's machines recently ( few months ago ) was force fed Windows 10 Home.
Typically on our other machines ( Windows 7 and 8 ), I use Avast Free to run in the background and SUPERAntispyware and Malwarebytes I run as standalones. I use a Limited User account for any internet facing activities.
I see Windows 10 comes with Windows Defender.
Is this enough?
What's the general consensus if there is one.
Any suggestions would be appreciated.
Thank you for your time.
 

A:New To Windows 10 Anti-Virus/Anti-malware Question

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RELEVANCY SCORE 93.6

It seems that so many anti-virus products are decent and do a fair job of protecting your computer, whether or not you pay for them. And all reviews I've read over the years usually conclude that free is best, because the "extra stuff" you get really don't help all that much unless you are prone to catching viruses.

So... it all comes down to risky on-line behavior.

That provokes this question: What's the safest & secure way to browse the Internet, without catching a virus? The idea being, that when you go "off the beaten path" to a site you don't normally view, is there a "sandbox" way to browse the site such that you will be able to:
Get a warning if the site is unsafe, or seems like it is trying to run malwareBe completely protected -- meaning, scripts and such can't run and the site is totally unable to do anything

Any advice on how that can be done? I'm sure there are techniques out there, but before I start investing time to research, maybe someone here has already done it and can share. Thanks!

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RELEVANCY SCORE 93.6

Hello, My apologies if this is posted in the wrong forum. I'm looking for what the professionals here would consider to be the best protection at a business level. The company I currently work for is using GFI Vipre and its terrible. We are looking at the business version of Malwarebytes but not sure its the best. Would you kindly give some input as to what you believe would give the best protection? Thanks for your time.Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

A:Best business anti-malware / anti-virus software

As is the case for home users, there is no universal "one size fits all" solution that works for all organizations and there is no single best anti-virus.Anti-virus Enterprise Software for Business and Corporate EnvironmentsKaspersky Anti-Virus for Windows Servers Enterprise EditionESET Endpoint Security for BusinessEmsisoft Business ProductsEmsisoft Anti-Malware for serveravast! Endpoint Protection SuiteAVG Small Business SecurityAVG Business Anti-virus with Endpoint Protection & Server SecuritySymantec Endpoint Protection Small Business EditionSymantec Anti-virus Corporate EditionCOMODO Business and EntepriseSOPHOS Enduser Protection SuiteVIPRE Business & Enterprise Anti-virusMicrosoft Security Essentials for small businesses with up to 10 PCsThese articles may be helpful in making your choice:How to Evaluate, Compare and Implement Enterprise AntivirusChoosing an Antivirus Solution for your OrganizationGuidelines for choosing antivirus software to run on the computers that are running SQL ServerFive enterprise-ready Anti-virus systemsWhat is Enterprise Architecture (EA)Anti-malware Software for Schools and Business:Emsisoft Business ProductsEmsisoft Anti-Malware for serverMalwarebytes Anti-Malware for BusinessMicrosoft has a number of articles offering guidance on how to configure and use anti-malware on servers...Anti-malware software on Windows Servers

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RELEVANCY SCORE 93.6

Symptoms:Several task bar balloon pop ups claiming McAfee A/V is turned off & the computer is not fully protected.McAfee update fails.McAfee security console shows different issues depending on when I open it, but after the computer has been up for a while the only issue shown is that the detection signature file is between 8 and 29 days old.Cannot update MBAM database.Cannot run SDFix.Web browser redirection (IE7 and Firefox 3.0.8)bleepingcomputer site won't load at all.Sometimes Firefox closes with a "Sorry Firefox has detected a problem and has to shut down ... Do you want to report the problem to Microsoft" window.OS - Windowns XP Media Center Edition Version 2002 SP3What has been done:Since the problems first started, more than one person has tried various things to get rid of this problem, including running some tools (SDFix and MBAM) that I have used before to successfully remove malware infections.Spybot on 4/5 found and supposedly cleaned Virtumonde and Waledac.cn.MBAM on 3/31 found no problems, but an earlier scan found at least one problem, however details have been lost.We were able to install a recent version - 1.35 - but we cannot get any updates.Last update database version 1904 from 3/26/2009.MBAM Check for updates problem details:Click on the "Check for Updates" and the status window opens and appears to be connecting to malwarebytes.org, but then the Microsoft "Sorry ... need to close" window pops up.Eventually MBAM upda... Read more

A:Cannot update anti-virus /anti-malware and other symptoms

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Docu... Read more

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RELEVANCY SCORE 93.6

I have about 45-50 PCs/Notebooks that I need to have Anti-Virus/Anti-Malware protection for. We are currently using Norton Internet Security 2010 (10-user packs). I am trying to figure out whether I should stay with Norton or switch to something else, but I'm not sure what else to consider (she says with chagrin). The computers are all running Windows XP (Pro and Home) SP3. We are fairly lenient with Internet access. I would think I need a firewall, real-time anti-virus (and anti-malware?) protection, schedulable system scanning among other things. But I'm not sure what those other things are. Could anyone give me some suggestions are to what I should look for/look at? I am considering Trend Micro, Kaspersky, McAfee, Norton, and MS Security Essentials or AVG Free version.
 

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RELEVANCY SCORE 93.2

Antivirus vanished! Can't install ANY new one!Can't access microsoft and any anti virus sites (thus i cannot download or scan my computer from there)I tried to install a copy of avast pro but the set- up immediately close after opening, i also noticed a lot of programs behaving like this just like the bandmaster game from e games and Grand Theft Auto Vice City( once i opened it, it immediately closes)Tried to install that in safe mode, but the computer does not start and reboots back into normal mode.This is the content of DDS logDDS (Ver_10-11-26.01) - NTFSx86 Run by neopc10 at 19:47:12.65 on Fri 11/26/2010Internet Explorer: 6.0.2900.2180Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.353 [GMT -8:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\WINDOWS\System32\svchost.exe -k AkamaiC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\Explorer.EXEC:\Program Files\KGB\Mpk.exeC:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exeC:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exeC:\WINDOWS\PixArt\PAC7302\Monitor.exeC:\Program Files\... Read more

A:anti virus banished.can't install any anti virus programs, can't acces microsoft and anti virus sites!!!...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 92.4

Hello. I am working on a friends machine that seems to have a nasty infection. This machine is a dedicated server running Windows Server 2003 Web. Everything I am doing to it is via remote desktop which is making it a little more of a challenge. Web browsing on the server was incredibly slow when he asked me to take a look at it. I figured he was infected with something so I was going to try and install a few things on it and run a few scans, only to find that all of the sites that I found to use are blocked or disable by whatever is infecting the server. Any attempt to access an anti-virus or anti-malware website results in a message stating server cannot be found. Any other website can be accessed though.

There is an FTP server running on this machine, so I do have that availability to FTP to the server to get any file or program to it that I need to. Please just let me know what you need from me and I will get it up here as soon as I can. I am a fairly experienced user and can grasp things pretty easily. Thanks for your time, I greatly appreciate it.


Jamie

A:Malware Blocking all Anti-Malware/Anti Virus websites

If it doesn't block you from softpedia or download.com, the get the anti virus software from their sites instead. Hopefully it won't block them. When they are downloaded, rename the file names.

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RELEVANCY SCORE 91.6

I have learned the most about security from this site. Right now , I am using 3 different products to protect my laptop. First of all, I use Norton Internet Security for my anti virus, It does a good job for me. The product that I am most impressed by now is Super Anti Spyware, I tried a free full 15 day trial, that has real protection, scheduled scans, and you can set everything how you like, when it reverted to a free device, I really missed it. So, I signed up for a year, got a great deal 9.99 for a year of full protection. It is not a Anti virus, it is an anti-malware program, so It does not interfere with Norton or vice versa. Finally, I have a free security patch program called Secunia, use version 2,lets you know that everything is working right or not. 3 good programs, plus coming here for advice, and I feel pretty safe in this wild world of the internet.

A:Favorite anti-virus, anti-malware

My personal favortites, and what I recommend to my customers, are Avast! Free(http://www.avast.com/en-us/index) for anti-virus and Malwarebytes Anti Malware (https://www.malwarebytes.org/) for, well, malware removal.
 
If a customer brings in a reallt infected machine, then I tend to use Kaspersky Antivirus Rescue disc (http://support.kaspersky.com/us/viruses/rescuedisk/) or HitmanPro (http://www.surfright.nl/en/home/)
 
Very few virus/malware/adware problems I've not seen stopped by those. As a side note, Avast has gotten *really* bloated (like Norton and McAfee) for the default installation, and I usually install only the file shield, leaving out the rest. Makes it lean and fast while still providing excellent protection.

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RELEVANCY SCORE 91.6

I am usually able to resolve this sort of problem on my own, but this one has me baffled. I got hit with a bogus anti-virus worm. I immediately chased the files that were created the moment the worm attacked. As has happened before, zone labs and malwarebytes were rendered inoperable. In the past when this has happened to others, in was able to kill the task causing the problem in task manager, reinstall my anti-virus and anti-malware programs, delete or quarantine the virus, clean the registry with registry fix, and everything was back to normal.

This new worm/Trojan is a bit more sinister. At one point, it was creating a task that included a : in the task name. I could find the filename for that appeared prior to the colon, but could not kill the task. When I try to install zone alarm, it would tell me that it was having problems disabling my existing version. I tried to delete zonealarm but it failed. With malwarebytes, I was able to reinstall, but 10 seconds in, it crashed. When I try to rerun malwarebytes, I am told I don't have permission to run the program. I tried Emsisoft anti-malware. Seems to install okay, but the minute I try to do a scan, windows crashes to blue screen.

One consistent item I have found in each anti-virus directory is a file with no name. I see a file icon, but I cannot delete the file nor rename it (the rename box opens, but errors).

I'm sorry, I forgot to mention that I am running XP Professional sp3.

Appreciate your help on ... Read more

A:Anti virus /anti malware blocked

Welcome aboard it was creating a task that included a : in the task nameIs it a numeric type of name?

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RELEVANCY SCORE 91.6

I have Inspiron 14 with windows 10. I have "Malware bytes Antimalware, and had installed Avast anti virus. Avast was interfering with system restore, and its "start" could not be disabled using Task Master. So I had to uninstall it. Which "antivirus" would be best for my system?

Thanks
Preet
 

A:Best anti malware & anti virus foe windows 10

windows 10 comes with windows defender, so you could use that
 

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RELEVANCY SCORE 91.6

I have McAfee Total Protection on my HP Pavilion (Windows 7). I recently erroneously downloaded Malwarebytes Anti-Malware, due to a solicitous email, but had "run" problem and managed to get out of it. Tried to research it and concluded I don't need Anti-Malware with McAfee Total Protection. Do I? Program is still on my computer, dormant. Should I delete it or uninstall it?

A:Anti-virus and anti-malware conflict

I have McAfee Total Protection on my HP Pavilion (Windows 7). I recently erroneously downloaded Malwarebytes Anti-Malware, due to a solicitous email, but had "run" problem and managed to get out of it. Tried to research it and concluded I don't need Anti-Malware with McAfee Total Protection. Do I? Program is still on my computer, dormant. Should I delete it or uninstall it?Go to Start | Control Panel | Programs | Programs and Features, find McAfee Total Protection in the list and click "Uninstall".

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RELEVANCY SCORE 91.6

Sorry this has taken a while to get back to you. Original post is here.I was able to run the DDS application with no problems, but GMER was another story. On the first run I received several pop up boxes telling me data was lost even though the application completed. However, it would not let me save the file. The second run resulted in my computer restarting itself. I was not watching as this happened, so I am assuming I got another blue screen. Last night/this morning, the third run is the charm.To restate the problem, I was attacked by a bogus anti-virus worm. My zone labs and malwarebytes were rendered inoperable. All anti-virus/malware programs have a file in their directory with a blank file name that cannot be deleted. With malwarebytes, I was able to reinstall, but 10 seconds in, it crashed. When I try to rerun malwarebytes, I am told I don't have permission to run the program. I tried Emsisoft anti-malware. Seems to install okay, but the minute I try to do a scan, windows crashes to blue screen. Zone labs acts like it loaded, but it does nothing. I am running XP Professional sp3.Here is my DDS log:.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26Run by mitchr at 8:07:03 on 2011-11-07Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1436 [GMT -8:00].AV: ZoneAlarm Extreme Security Antivirus *Enabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}FW: ZoneAlarm Extreme Security Firewall *Enabled* .=... Read more

A:Anti-virus / anti malware blocked

Hi,Please do the following:Please download TDSSKiller.zipExtract it to your desktopDouble click TDSSKiller.exePress Start Scan
Only if Malicious objects are found then ensure Cure is selectedThen click Continue > Reboot nowCopy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)NEXTDownload ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Win... Read more

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RELEVANCY SCORE 91.6

I'm helping my brother-in-law by trying to get his computer back up and running. He apparently had Police Pro. I was only finding small remnants of it, not a lot of obvious files.

At first no executables could be run, but I figured that out. Now everything runs ok, but I cannot run ANY antivirus software, including Hijackthis. I have tried:

Kaspersky online
SuperAntispyware
AVG Free 8.5
Spybot Search & Destroy (which I could install, but not run)
Malbytes anti-malware (which I cannot install)

An interesting additional symptom: whenever I run Windows Explorer to look for files, it also opens my web browser and sends me to 188.165.18.19, which says "POPEO Info Auctions." I don't click on anything, but it keeps hitting that site.

I have looked in task manager processes, and no suspect processes are running. All Police Pro files and registry entries have been deleted.

What else can I run or do to be able to run antivirus programs again?

Thanks in advance,
Kerry

A:Cannot run any anti-virus/anti-malware tools

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programmes, or run any other scanners or software, unless I specifically ask you to do so.



Please download ComboFix from here - - > http://download.bleepingcomputer.com/sUBs/ComboFix.exe

**Note: It is important that it is saved directly to your desktop**

Referring to the images below



When saving the file, you must rename the file as Combo-Fix.exe



1. Close any open browsers and physically disconnect from the Internet.

2. You MUST disable your AntiVirus and AntiSpyware applications - please read this thread as a guide. They may otherw... Read more

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