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Laptop turns off randomly

Q: Laptop turns off randomly

Hello, I have a question.
My laptop (Lenovo M30-70) turns off randomly once in a while, I already did a virus scan but it said there were no virusses found.
Can you help me?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 4004 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 421 GB (320 GB Free); D: 24 GB (24 GB Free);
Motherboard: LENOVO, INVALID
Antivirus: Windows Defender, Enabled and Updated

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RELEVANCY SCORE 200
Preferred Solution: Laptop turns off randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 63.6

I have an Acer Aspire 4730z laptop, and recently it has been turning off (as if someone unplugged the power cable from a desktop) after short periods of use. It turns off when doing no particular task, but it just does it after 10-40 minute periods of time. It doesn't seem to have this problem in Safe-mode.

Does anyone have any ideas about what could be wrong? My current belief is that some component of the computer is faulty and its causing an instant shutdown. Also, the laptop didn't always do this, but only started to after a couple months of use. I also don't think that it is overheating because I've tried my best at keeping the computer in a cool environment.

Any help would be appreciated, thanks!
-Mac

A:My Laptop randomly turns off

A laptop shutting down is usually caused by overheating. Blow out all fans with a can of compressed air. Make sure there is ventilation to the bottom of the laptop. Use a laptop cooler. Also, remove the battery and run it on the power adapter only. If that works, then the battery may need to be replaced.

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RELEVANCY SCORE 63.6

I have an Envy P106 laptop. It will randomly turn itself off. I replaced the battery yesterday and it happened again today. The laptop and battery are not hot at all. I usually have to wait about ten minutes or so before I can get it to turn back on. Suggestions?

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RELEVANCY SCORE 63.6

Hello,My laptop started randomly shutting down. The laptop is pretty new it's only 1 year old. Sometimes after I turn it back on, it gives me the blue screen of death, but after I chose to restart it, it works again. It started doing it more often and I don't know what to do. When it started turning off also these letters started not responding to pressing: qweruiop. I don't know is it related and how serious it is, so I am asking for help. My laptop is Lenovo Yoga 900-13SK. Operating system Windows 10 Home. 

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RELEVANCY SCORE 63.6

My Hp Pavilion Notebook has started randomly turning off today. It happened 2 times today and once yesterday. It basically just shuts off as it would if i held the power button down, and then restarts on it's own. It brings up a black screen saying that the system wasn't responding and shows options to start in safe mode or whatever (i'm sure you know the one i mean). My laptop is just over a month old so i don't understand why this is happening. I don't think it's an overheating problem because i have a cooling pad which i always use. My laptops been running around 40C all day, which isn't any different from any other day. Any insights on what the problem could be?

A:New-ish Laptop Randomly Turns Off

Send it back for a refund. That sounds like a hardware failure, and HP doesn't have a very good record of fixing hardware problems permanently.

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RELEVANCY SCORE 63.6

I've always been running on A/C power but lately my computer loses power for no reason. It's not that it shuts down, but instead it just turns off like it suddenly lost power. I thought maybe my charger was dying so I bought one from HP but that hasn't changed anything. My battery hasn't worked in a really, really long time so I never put it in the laptop anymore. I tried the computer in the outlets in my bedroom and in the library and I got the same results. Sometimes the power shuts off as the computer is booting, other times it lets me get to the home screen and I can play on the computer on a while before it loses power. I always keep my laptop on top of a chill pad. Although I've noticed my fan doesn't turn on when I turn on my computer. Is it suppose to? Also, I think I might have heard a noise from my fan. How can I be sure it's the fan?

I have a HP G60 120US. I bought it in 2008. It's running off Windows Vista Service Pack 2.
 

A:My laptop randomly turns off

The laptop is definitely old enough for some service. It is possible that the cooling fan is worn out and/or dirty... if the fan is not running properly, the laptop will sense a over-heating condition and it will turn off. Have the laptop serviced and new batteries are cheap enough on EBay
 

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RELEVANCY SCORE 62.8

My laptop keeps turning itself of when it is on battery. It lasts about 20 minutes, but is getting shorter everytime.

The battery is not running out- when I turn it back on it has 50% charge normally.

It turns off as if it has no power- no warning, and when I turn it back on it reloads and everything is new, with documents and Internet sessions needing restoring.

How can I fix this? I don't think it is the battery, as it has charge when I turn it back on, and it only has 20% wear.

Thanks!
 

A:Laptop Randomly Turns Off When In Battery

Welcome to TSG!!

If it's truly random, it won't be the Power Management settings. Some laptops have a utility that enables you to "calibrate" your battery. It will fully charge, then fully discharge the battery, perhaps more than one cycle, to allow the laptop to "learn" the battery's capabilities and characteristics. Check and see if you can find such an app. Different manufacturers will give it different names. Also, check their Web site to see if it is a separate download.
 

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RELEVANCY SCORE 62.8

My laptop turns off randomly but the lights are still on. At times when I press the volume button it freezes and red/green/blue horizontal lines appear.

heres a pic

Laptop info
HP Pavilion dv6 Notebook PC (A6Y53UA#ABA)
AMD A8-3520M APU with Radeon(tm) HD Graphics
Hitachi HTS54756

help me please

A:Laptop turns off randomly or freezes

Hi and Welcome to TSF!

Are the volume buttons located towards the top of the screen? Are you pressing them hard?

If you use an external monitor, does the same thing happen?

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RELEVANCY SCORE 62.8

I own an Alienware 13 R3; just got it today.

For some reason, the screen keeps turning off when a notification pops up, or when I click on links on youtube, twitch or google. (other sites as well, but I don't think it's important)
I have disabled a 'Tobii' software thinking it was the main issue, but even though it helped the problem is persisting.
The screen is perfectly fine when I'm not using it, but after a few minutes of interacting with the interface the screen cuts off.
I find it strange because the keyboard, sound, trackpad... it all works; I tested it by opening a word document, waiting til the screen cut out and typed random stuff; after rebooting the system it was all there.
I have no idea how to fix it and I really don't want to wait 2 weeks for Dell to fix it. Can't seem to find anything online either to help...

Please Help!
 

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RELEVANCY SCORE 62.8

I own an Alienware 13 R3; just got it today.

For some reason, the screen keeps turning off when a notification pops up, or when I click on links on youtube, twitch or google. (other sites as well, but I don't think it's important)
I have disabled a 'Tobii' software thinking it was the main issue, but even though it helped the problem is persisting.
The screen is perfectly fine when I'm not using it, but after a few minutes of interacting with the interface the screen cuts off.
I find it strange because the keyboard, sound, trackpad... it all works; I tested it by opening a word document, waiting til the screen cut out and typed random stuff; after rebooting the system it was all there.
I have no idea how to fix it and I really don't want to wait 2 weeks for Dell to fix it. Can't seem to find anything online either to help...

Please Help!
 

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RELEVANCY SCORE 62

while using my laptop, the screen will turn black, the back light will stay on, and i can press the keys and it will beep n beep at me, i can also click on things if im lucky ill his something and then it will make a loading sound from loading a new webpage, or if im playing a game i cna still shoot n crap, only thing is i cant see wtf is happeinging
anyone able to help

running vista
power setting, are basicaly so the screen never turns off unless its left for 10 mins, no hibernation or sleep, or HDD turn off.
 

A:laptop screen randomly turns black? wtf help

It's more than likely a loose video card. The card sits almost directly under the keypad on a laptop and after use can come loose just enough to be an on again off again problem. Jazz
 

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RELEVANCY SCORE 62

I am working on a Toshiba laptop that runs fine, except the monitor turns itself off. Last time it did it was after I resumed the computer from sleep. I plug it into an external monitor and the display shows up again.

Any ideas?

Toshiba Satellite L455D-S5976
More info: http://us.toshiba.com/computers/laptops/satellite/l450/l455d-s5976/
 

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RELEVANCY SCORE 61.6

I'm not sure if this is the right section to post this but, ever since I reformatted my laptop, it randomly freezes for about a second and a stuttering noise comes up. Then the screen turns black. It doesn't shut off because I could see the back light, it just turns completely black. What's causing this problem and how do I fix it? I checked the Event Logger and there are tons of errors and some critical kernal-power things.

A:Laptop randomly freezes and screen turns black after

Can you start in Safe Mode? If you can, do the following steps in safe mode.Click Start Menu
Right click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Display adapters
Right click each display adapter in that list and click Uninstall (do not hit OK when the dialog pops up after clicking Uninstall)
Put a tick to delete driver software for the device and click OK
Restart Windows in normal mode

If you continue to have the same problem or other problems, let us know.

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RELEVANCY SCORE 60.8

My father's laptop keeps shutting off at completely random moments and without warning. There is no BSOD, but I got a screen that told me this:

Microsoft need more information to try to solve 6 problems
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
042711-28891-01.dmp
sysdata.xml
WERInternalMetadata.xml

I looked at the files and was able to extract this info:
BSOD 6.1.7600.2.0.0.768.3 Local ID 1033


Code:
? OS - Windows 7 Home Premium (6.1.7600 Build 7600)
? x64
? OEM Windows installed by HP
? Less than 1 Year Old (not sure exactly)

? Genuine Intel U4100 @ 1.30 GHz, 1300 Mhz, 2 Cores, 2 Logical Processors
? Intel GMA 4500MHD 1695 MB

? Hewlett-Packard
? HP Pavilion dm3-1140us Entertainment Notebook
The files generated from BSOD Posting Instructions are attached as well as the files described above (042711-28891-01.dmp, sysdata.xml, and WERInternalMetadata.xml)

Thanks!

A:Laptop Randomly Turns Off: BSOD 6.1.7600.2.0.0.768.3 Local ID 1033

Hello,

Based on the dumps from April, you might uninstall Spotify, as it seems to be related somehow.

Also, uninstall Daemon Tools for now, and then remove SPTD with the tool found here: DuplexSecure - Downloads

Other things to try: flashing the latest BIOS offered on the HP support page for the particular laptop model.

HP Support & Drivers | United States
...Summary of the dumps:

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jun 8 15:41:36.422 2011 (UTC - 4:00)
System Uptime: 0 days 19:19:48.747
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: SZServer.exe
FAILURE_BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
BiosReleaseDate = 12/26/2009
SystemProductName = HP Pavilion dm3 Notebook PC
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jun 3 08:12:01.230 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:13.556
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: SZServer.exe
FAILURE_BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
BiosReleaseDate = 12/26/2009
SystemProductName = HP Pavilion dm3 Notebook PC
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 60.8

Hello, I ran into a problem where my month-old laptop doesn't sleep but randomly turns off.
 
I have to restart it, and it takes at least 5 minutes to reboot.
 
 
It doesn't have any heating or BSOD problems, and I haven't touched any settings (it's set to sleep).
 
The problem started two days before I updated Windows 10. It was fine for a day after updating, but the problem started again today.
 
Please help.
Thank you.

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RELEVANCY SCORE 60.8

I have a two year old Dell Inspiron 15R. Today while adjusting the screen in a normal fashion, I noticed something putting upward pressure from below the top right part of the keyboard (it was actually 'pressing' the quick launch buttons that are there because it was pushing up from under them). Later, the screen hinge on the bottom right burst out of the laptop encasing. Since it was sticking out, I could see that the hinge had become dislodged from where it is screwed in, so the hinge was pushing up whenever i moved the screen back. I opened the case to check it out. I saw that the cylinder that the hinge screws screw into had cracked and broken so that the screws were just hanging off the hinge. There was one lone screw that still had a spot, but it must have slipped out from constant moving. I took the free screws out and screwed in the lone screw as a temporary fix. I also unhooked the ribbon cable that connected the three quicklaunch buttons to the mobo, so that they couldn't be accidently pressed anymore (this laptop shipped with win7, and when i updated to win8 those buttons become mostly useless)

I then closed the case thinking everything would be fine since I fixed the hinge for now. After a couple mins of computer, I botted up civ5 and before the game started, my computer suddenly flickered off. I let it rest for a bit because I didn't know what could have happened, but a few mins later i started it up again and it started without problem. I tr... Read more

A:Laptop Randomly and Suddenly Turns Off After Trying to Fix Physical Damage to Dell15R

Sounds like its overheating and shutting off. Check to make sure the cooling fan is working and not being obstructed by anything.
 

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RELEVANCY SCORE 58.8

Hi! I'm new here and I need some help! Yesterday I bought a manufacturer refurbished Dell Inspiration  14 (5447) and I found 2 small problems so far.
The first one: The laptop magically turns off. I mean it looks like it turns off but actually goes into sleep mode/standby when I try to move it somewhere. For example: If I put the laptop on my lap - the screen goes black. Now I can't do anything but to press the power button so I can turn the laptop back on. But wait! I have to stay still and not move the laptop in order to do so. No matter where I put the laptop. It goes into sleep/standby mode. Even I hold it in the air and move a little - BAM! Yesterday was ok but today the laptop started to turn off more often.

The second problem: This morning I noticed that when I turn the laptop on a message appears saying: "Checking media: Fail" or something like that then the laptop restarts. It does that 2-3 times before the laptop finally boots. It never happend before! 

Any sollutions ? Advice? Thank you so much! The laptops looks like is in warranty until 2018.
Laptop config:
i5 [email protected] 1.70Ghz
4gb Ram
Graphic card : Radeon R7 M260 2gb 

A:Dell Inspiration 14 (5447) - randomly turns off/standy/sleep mode when I move the laptop. Need help please!

Hi REINKAOSWOLF,
What is the current OS installed on the system?
Disable the sleep mode and check if the system goes to sleep when moved - Control Panel -> Power Options -> choose action for closing the lid - set it to do nothing. Then move the system and check if the display goes blank.
Keep the system on a flat surface and connect an external monitor. Swivel the LCD back and forth and check if the display goes blank on both internal LCD and the external monitor. 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.

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RELEVANCY SCORE 56.8

Hello!

I'm looking for some advice and guidance.
I am not a technical expert on computer hardware. I understand the basics and that's about the extent of it.

My current PC is a Dell desktop/tower; it runs Windows 7; it uses an Intel Core Duo processor. It is a few years old (I'd estimate 3 or 4 years old). I plug my PC into a Belkin surge protector/multi-outlet device, which plugs into the wall electrical outlet.

My problem is that recently the PC randomly has been instantly powering-down and then a few seconds later powering-up again and rebooting. This happens twice or 3 times a day, on average. I have no explanation for it. I do know that it's highly annoying and I'm concerned and want to do something to fix this problem before any permanent damage occurs to my PC.

Last week, I searched the internet briefly for advice, and the two possible causes that popped-up in search results were: A) overheating, or B) issues with the power cord. Given that, over the past week, in my spare time, I have totally rerouted all the cords and wires behind my computer desk, to ensure that no wires were tangling, pulling, or weighing-down on the power cord for my PC. I also totally dusted out the cabinet and backside of the PC tower, and gently vacuumed the "fan" area on the back of the PC, to ensure it was free of dust and lint. I removed some random objects from the PC cabinet (CD's, mice, keyboard, etc.) to ensure that there was plenty of "ai... Read more

A:PC randomly turns off then quickly turns itself back on

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RELEVANCY SCORE 52.4

ASUS HD 6950 2GB DC II
ASUS M5A88-M EVO
AMD Phenom II X6 1045
OCZ MODX STREAM-PRO PSU (700W)
8gb Corsair Vengance at 9-9-24 and 1600Mhz
Western Digital 1tb Green

I was told this was most likely a problem with HDD or RAM.
So i have tried replacing my HDD with an old spare, but the pc would still turned off. So i am running HD Tune on my primary HDD to test for errors.
The health tab returns no errors though so i am assuming that this is all good.

I ran memtest 86+ overnight , but with both sticks installed, and it returned no errors (should i retry with one stick at a time?) .

The apparent next cause of such an issue would be the PSU, but after runnnig occt for 30-60 mins it gave voltages on all 3 rails well within 5%, the largest deviation was about 0.5% . Should i also check the bios volatges ?

My cpu reaches about 70 C at full load under OCCT's burn in tests, so i dont think that would be a problem.

It seems to occur more in some games than others, although it also has occurred while at idle.

Also sometimes the peripherals and screen freeze for up to 3 seconds and then become responsive again, they also make the usb insertion sound when they reconnect , so i am assuming that they are losing signal from the mobo.

This leads me to believe that the mobo is the problem, although i dont have a spare one to test with at the moment.

One last note, it can freeze/turn off up to 5 times a day, but then work fine for then next 3-4 days... It seems completely random

Help... Read more

A:PC crashes randomly and turns off randomly

Hello,

Please post the temp and voltage readings from the BIOS.

Once you have this info install HWMonitor and post a screenshot of the program at idle and under load (while gaming)

Randoms shutdowns can usually be attributed to overheating component or power related.

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RELEVANCY SCORE 49.6

I just built a new PC. Its turning off randomly It has never done this until recently. Its a fairly new computer. I put it together about a week ago. Everything on it is brand new. I have a video of it crashing so that it can explain itself better. Any help would appreciated.

Move to 2:50

h t t p : / /www . youtube . com /watch?v=l98KnBQ3WgE
(had to seperate to post =/ )

Video may still be finalizing. Should be done quickly

------------------
System Information
------------------
Time of this report: 10/29/2009, 20:56:07
Machine name: HAZERADE-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/07/09 10:40:26 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 4096MB RAM
Available OS Memory: 3328MB RAM
Page File: 1024MB used, 5627MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Motherboard: ASUS M4A79
 

A:PC Randomly Turns off

hmmm, does this problem happen when you've been using the computer for a long time? if so, it may be the proc overheating and shutting itself down. Try reseating the heatsink / reapplying thermal paste on the processor, hopefully that will help.
 

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RELEVANCY SCORE 49.6

My OS is Windows 7 ultimate 64bit

I checked recent errors in the event viewer program and found this:

Log Name: Application
Source: Application Error
Date: 6/11/2011 5:32:04 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Maniatis-HPC-PC
Description:
Faulting application name: SearchIndexer.exe, version: 7.0.7600.16385, time stamp: 0x4a5bcdd0
Faulting module name: ESENT.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda4f
Exception code: 0xc0000005
Fault offset: 0x0016257b
Faulting process id: 0xdb8
Faulting application start time: 0x01cc287f0195a620
Faulting application path: C:\Windows\system32\SearchIndexer.exe
Faulting module path: C:\Windows\system32\ESENT.dll
Report Id: 3f768f40-9472-11e0-9703-001bb9ddd3dc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-11T21:32:04.000000000Z" />
<EventRecordID>31157</EventRecordID>
<Channel>Application</Channel>
<Computer>Maniatis-HPC-PC</Computer>
<Security />
</System>
<EventData>
<Data>SearchIndexer.... Read more

A:PC randomly turns off

Hi.
If you have any minidumps please follow these steps http://www.sevenforums.com/crashes-d...tructions.html
Those are the instructions how to upload a minidump.
--------------------
In meantime check ur temps,with Core Temp
Or in BIOS,how? restart,repeatedly click delete or any other appropriate key until you see the enter setup message,check in there the CPU and System temps.
Also write ur complete system specs,as memory,cpu,graphic card,psu etc.

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RELEVANCY SCORE 49.6

hi, my pc randomly turns off, when i try to on it again it goes back off after about 5 secs...i then have to off the plugs for about 10mins to make the pc work again....below is a hijackthis log, please could someone advise me on other problems aswell...thanks:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:01:26, on 05/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Apps\Powercinema\PCMService.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Progra... Read more

A:pc turns off randomly!

Log looks okay
Overheating perhaps?
 

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RELEVANCY SCORE 49.6

My PC randomly shuts down. This all started roughly two weeks ago, but it keeps getting worse and more frequent. When it shuts down I have to flip the switch in the back, wait a few seconds, then flip it again before restarting. The power button on the front does nothing.
(The PC is completely off when it shuts down. It's not running at all)
I pinpointed the problem down to 3 possibilities out of everything I found on google that could be causing this.

1. Drivers are not up to date (this is a very high possibility BUT I think something is wrong because the updates are endless. Every time I log on to my PC, I get a notification from AMD that there is a new update available. I spent about an hour the other day just updating and restarting my PC over and over. Whats up with that?)

2. Overheating seems to be a common issue especially since it is Summer. BUT I have turned my fans up manually to 100%, simply started Overwatch, and just sat there at the Main Menu. My PC turned off within 30 seconds. I would say that is the issue but I have had my PC turn off during a Youtube video or just browsing the internet..... Plus my PC can handle BF4 and Overwatch with ease so why would it be an issue now?

3. I might have a virus. Windows Defender has been known to not be the best ( I have experienced this first hand) so this could be a possibility but I dont know for sure obviously.

I joined this website for this issue because I really dont know exactly what I am doing.

Tech Supp... Read more

A:PC Randomly Turns Off

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RELEVANCY SCORE 49.6

My pc just randomly turns off. I dont think it is over heating as i can turn it back on stay on for 30 mins - 1hour. It is not a BSOD, any help please.

A:Pc randomly turns off

usually a sign of a failing power supply what brand and model is yoru PC ? what size power supply does it have in watts? how old is the pc?

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RELEVANCY SCORE 49.6

I'm having a problem with my new build, it keeps turning itself off at random times without warning. There's no specific pattern that I have noticed. Sometimes it won't even stay on long enough for me to reach the bios, and other times it will go all the way into my windows vista and stay on for a while. The first time I boot it up it was on for a good 4 hours, then it shut off. Turned it back on and it stayed on for like 2 hours. Now I'm at a point where its turning off at random times. What could be the problem?

==>EVGA NVIDIA nForce 750i FTW SLI ATX
==>Intel Core 2 Quad Q6600 Kentsfield 2.4GHz
==>EVGA GeForce 8800GT 512MB
==>mushkin 4GB (2 x 2GB) 240-Pin DDR2 1066 (PC2 8500)
==>Western Digital 500GB 7200 RPM
==>LOGISYS 650W
 

A:PC turns off randomly

WE are using very similar parts in our rigs but your pc cutting out could be a list of things. Anything from bios setup, drivers for numerous things and even bad wiring or memory setup. Without knowing what you have done to this machine it's very hard to tell and this kind of problem is a process of elimination. Tell us what you have installed and anything you altered in bios. If you overclocking it, then it's no wonder but odds are it's your bios or memory, possibly a driver. Set the bios to defeault or reset the Cmos on the board to reset it, install this Nvidia driver here
http://www.nvidia.com/Download/index.aspx?lang=en-us

Restart following Nvidia instructions and see how it runs. Beyond that you may want to adjust your memory and try setting it a lower frequency. Many think higher speed ram is best but it's actually not, will read higher on Vista only because of latency. I run 667mhz ram unlinked and set to 533mhz in bios and then matches the cpu internal freq of 266mhz (q6600). You have double that. If you overclocking the ram is what will get you 1st, and god only knows what your timings are. Try the bios reset and make sure oyu have the correct Nvidia driver and then see how it's going.

EDIT: I just realized something very important and more regarding your memory you are using.. you can't install 1066mhz ram on a 750i! You can get it up to 1066 overclocked but you can only use 800mhz ram!! Scratch the rest of my advice, you need 667... Read more

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RELEVANCY SCORE 49.6

Hi guys,

I need some of your finest technical assistance!

I've been having a problem with my PC for months now where it seems to randomly turn off when under load (I've not seen it power off whilst doing regular tasks like word or chrome use).

I figured it was the power supply (that I have now replaced and the problem continues) causing the issues as the PC seems to just shut off instantly without warning. There are no blue screens or error messages when I turn the PC back on.

After looking at the event viewer this is what it tells me (see jpeg)

This is absolutely ruining my gaming experiences and if somebody could help me I'd be very grateful.

System Specs:

Processor
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

Video Card
NVIDIA GeForce GTX 750 Ti

Motherboard
Asus Maximus VII Hero

RAM
16 GB

Operating System
Microsoft Windows 10 (build 10240), 64-bit
 

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RELEVANCY SCORE 48.8

I recently installed my hardware components in a new case along with a new hard drive and a new power supply unit. Since the installation everything seemed to be running smoothly, except for the fact that my computer shuts down randomly. When I play Far Cry 2 my computer shuts down consistently after about 20 minutes, and with casual PC use my computer shuts down after about 90 minutes. My guesses for this problem is that there is something wrong with my power supply, despite the fact that it got very good reviews, my motherboard is shot, or some component that is connected to my mobo is overheating. If anyone knows how I can solve this problem, that would be greatly appreciated!

PC Specifications:

CPU: Intel Core 2 Duo E6700 2.7GHz
GPU: XFX Nvidia GeForce 8800GTX
PSU: http://www.newegg.com/Product/Product.aspx?Item=N82E16817139007
Mobo: Asus P5N32-SLI SE Deluxe
 

A:Computer Randomly Turns Off

Yes JoeM076,
I would say that the Corsair is a great power supply! You have an Asus motherboard. Could it have been damaged by static while moving it into another case. Is everything snug and connected securely? What about properly cleaning the old thermal paste off and reseating the CPUs heatsink and fan. How are the case fans? Are they running freely?
 

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RELEVANCY SCORE 48.8

hi my computer about 2 weeks old brought custom made for me at cobra computers
and it runs fine and dandy till i decide to play any sort of game from latest 1s to old 1s it turns off randomly without warning and error message till i load up and comes up with options how to start windows up saying it turned off to protect vital data but doesnt give reason but doesnt always happen which is the weird problem i done every test i could from benchmarking to malware checking all thats fine the temprature of all my components hardly reach 35c when i play for example empire total war on full spec and 1920x1080 it reaches about 45c-50c here my specfications

microsoft windows 7 6.1 home premuim edition direct x 11.0
amd athlon II x2 250
asustek computer inc model m3n78 se
nvidia chipset nforce 720a
ddr2 4096mb 2x2gb
1 is crucial technology
other is nanya technology
gcard nvidia geforce gts 250 1024mb gddr3
 

A:computer turns off randomly

Take it back to Cobra Computers and ask them fix the problem. It is just too young to work like that.
I think it's the power....
 

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RELEVANCY SCORE 48.8

I've had this problem for a while now. On my laptop there is a light that indicates that the wifi is turned on. The light randomly turns off and my internet stops working. The only way I can turn it back on is to restart. I've tried going to Connect To on the Start menu and then to Wireless Network Connection. When the wifi light has turned off, the Wireless Network Connection window will not open for me to try to repair or reconnect. It seems like a problem with Windows, as the wireless connection and strength are fine and all other computers continue working. I've run security software thinking it may be a virus, but the problem continues. I have no other ideas and no idea what's going on. I'm getting frustrated having to restart over and over again, please help!

A:Wifi randomly turns off

See if you can download the latest drivers for your wireless network adapter.

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RELEVANCY SCORE 48.8

The title is pretty self-explanatory. Occasionally, my audio will randomly disable itself (as in, the volume doesn't change but the audio is muted). Additionally, whenever my audio turns off, any video or song (as in, youtube videos and songs from iTunes and Zune) slow down dramatically. So, I cannot "watch" text either, because the video is playing at around .25x speed. Whenever it does happen, it is normally after I unplug my headset, but it doesn't happen every time I unplug it. Finally, it is beginning to happen more randomly. I will be watching a video and as soon as I pause it, the audio disables. Any idea what's going on?

A:Audio Randomly Turns off

Yes. Software is causing it to bug out.

Best thing you can do is update the software and drivers to all that you use, to latest. Some software tends to control the whole Windows audio stack when you start it, like some Cyberlink software. It can mute or dictate Windows volume.

For good measure, also install latest bios.

Test the system without headset attached at all after, if necessary, to see if that is the main cause still.

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RELEVANCY SCORE 48.8

Hey, folks!

My new computer (one month old) recently started turning itself off seemingly at random (while playing a game, surfing the web, etc.). At first I thought it might be a faulty PSU, video card or mobo, so I took my rig into the guys who built it for me and they replaced the video card. This didn't solve the problem. I took it back and this time, since they too were baffled, they kindly gutted my machine and replaced every part (or so they say) including the video card, mobo and PSU. In fact, they upgraded the mobo to a higher-end model as their way of saying sorry! Everything seems to be running a lot smoother and the shutdowns are happening a whole lot less often - only once since I brought it home from the most recent repair attempt. In my book, though, once is still one time too many.

I've done my fair share of research on the issue and advice on the matter seems to range from a bad video card, mobo or PSU to Windows XP being finnicky to a loose stick of RAM. Needless to say, I am stumped and so are the guys who built this machine for me. So, with that said, I turn it over to you - the real experts!

Help me, Obi Wan Kenobi! You're my only hope!

System specs (as far as Everest and my uneducated eyes will tell me) are:

OS: Windows XP (Pro, SP3)
BIOS: Award (09/11/08)
CPU: 2x Intel Pentium III Xeon, 2666 MHz (9 x 296)
Mobo ID: 09/11/2008-P35-W627DHG-6A79OA1LC-00
PSU: One Power PS Premium (AC In: 115V/10A_230V-5A_60Hz/50Hz, DC Out: +3.3V, +5V, +12... Read more

A:Computer turns off randomly

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RELEVANCY SCORE 48.8

Hi, I am new to this website so I am not sure whether this is the correct forum to post this thread; but here goes.

I recently tried to install some new RAM into my computer and noticed a problem; basically it wouldn't work at all. So after doing a bit of research I found out that it wasn't the right type for my computer. So I removed it. ]

Everything seemed fine until about 2 days later when my computer turned off randomly, without me shutting it down. I thought it could be the computer overheating so I lifted of the shell and cooled it for a bit. Not the problem, even without the shell on it still turns off. I have changed my PSU cable and still not working.

I have a Fujitsu Scaleo P. Any suggestions?
 

A:Computer randomly turns itself off

Have you done antivirus and antispyware scans recently, they can cause your pc to turn off.
 

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RELEVANCY SCORE 48.8

Hi guys

I was wondeing if anyone could give me a explanation for why my computer randomly turns off after 30-2h of it being on? The computer will boot up fine, load all programs like normal - i can start a game or word doc and work with those for a bit but then the computer randomly turns itself off! It wont turn back on straight away unless i turn it off/on at the back and unplug-plug it back in.

Now, I've concluded from tests that it is not the PSU (PSU tester) or a temperature problem (I've monitored my CPU - doesnt go over 50C = but not tested the MOBO temp - case temp is about 40-45C).

My specs are: ASUS P4-800SE, P4 2.8GHz, 1 GB DDR RAM, 320GB HDD, 500W Coolermaster PSU, 512MB Radeon 1650PRO AGP, Soundblaster 5.1.

I was wondering it could be bad RAM or MOBO - how could I test each component exclusively? Does it matter that the RAM (2*512MB) are in slots 1 and 3 (of 4))?

BTW I installed GOW around the time this problem started but did a system restore...

Any help would be much appreciated and merry xmas to all
 

A:Computer Randomly Turns Off

Asus boards are usually pretty reliable but a visual inspection to check for damaged capacitors might reveal something - I have had the same symptoms before and it was either the main board or the capacitors in the PSU (Tested OK as well!) that caused the problem. Try another PSU if no fat caps on the motherboard - do NOT under any circumstances muck about with the caps in the PSU - there's almost enough volts in them to kill! No kidding....
 

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RELEVANCY SCORE 48.8

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:38:23 PM, on 10/18/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18828)Boot mode: NormalRunning processes:C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exeC:\Windows\MHotKey.exeC:\Program Files (x86)\Skype\Phone\Skype.exeC:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exeC:\Windows\CNYHKey.exeC:\Program Files (x86)\Northstar\SmartCopy\SmartCopy.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exeC:\Program Files (x86)\Northstar\SmartLauncher\SmartLauncher.exeC:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\McAfee.com\Agent\mcagent.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Windows\ChiFuncExt.exeC:\Program Files (x86)\Kiwee Toolbar\2.9.201\kwtbaim.exeC:\Windows\ModLedKey.exeC:\Program Files (x86)\Windows Media Player\wmplayer.exeC:\Program Files (x86)\Skype\Plugin Manager\skypePM.exeC:\Program Files (x86)\Windows Live\Contacts\wlcomm.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exec:\PROGRA~2\mcafee\V... Read more

A:My Computer Randomly turns off

anyone know?Hello DarkxDonnie,While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a me... Read more

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RELEVANCY SCORE 48.8

My Aero will just randomly turn off, even when I have it plugged into the wall and have it on "High performance" setting. It's really annoying because I don't particularly like the look of Vista Basic, only use it when I am doing something that I am not paying so much attention to the look or care as much (and want to save battery).

Also my COM Surrogate (i think thats wut its called) regularly has errors when I run videos/etc. This is a new thing, did not used to happen...
 

A:Aero Randomly Turns off...

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RELEVANCY SCORE 48.8

What's the first step in figuring out what's wrong? It has two brand new 250mm fans. When it started doing this last weekend I thought it was overheating, so I got it new fans but the problem has persisted. What else can I check and how?
It's a custom built PC, originally built in 2009.
It's running windows 8.1 64 bit
AMD Phenom 9950 Quad-Core processor 2.60 GHz
8GB memory
AMD Radeon R7 370 Series graphics card
Seagate  1TB SATA HDD
MSI DKA790GX Motherboard
PSU 860 WATT ATX12V
EDIT: Looking in the Custom log reveals Kernel 41 errors. Tried to run use windows diagnostic to check the memory and it only got to 80% complete (no errors detected yet) before shutting down with another 41 error. This leads me to believe it's not memory since it had the error during the test, and my assumption would be the memory wouldn't be in use that way if it were attempting to check it, is this correct? How can I find out which part it is? If it's the PSU or Motherboard etc. IF it's a faulty PSU what do I need to check when buying a new one to make sure it's compatible to my motherboard?

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RELEVANCY SCORE 48.8

Hello! I have a Dell inspiron laptop with a windows 7 OS. A few weeks ago, I had set down my laptop on my bed and had fallen asleep, only to awaken and see that it had turned off. I thought nothing of it then, believing it simply overheated but it's happened a few times since then. Today, I had set my laptop down on a glass table and I fell asleep on the sofa there, only to wake up four hours later with the laptop off. Again, I believed it was a heating problem but turning it on and going to the pool, I would return one hour later to see that it was off once more! It's strange, because it doesn't turn off when I am at it and doing something on the laptop but if I turn away form it, there is a chance that I may find it off when I return. It cannot be that someone is turning it off as I live by myself. Every time I turn it on after finding it off, it takes me to the Windows Error Recovery black page at the beginning.

Could this be a heating problem or something else?

Thank you very much!

A:Computer turns off randomly

Hello,

More than likely it IS an over heating issue started or aggravated by leaving it on the bed. That tends to block tightly the air ports in or out that vent the CPU and GPU.

The startup screen you note occurs after a crash so its not going to sleep or hibernation. You should check the power settings anyway and turn off any power saving features while your testing and switch to high performance. This should make the issue occur faster as well. Watch a movie or play a game to heat things up faster.

If that doesn't identify the cause let us know. If it does crash look to cleaning the vents with a vacuum, open the bottom panels and check for lint or dirty heatsinks and fan. if your lucky the thermal past is still good no balled solder issues.
Good luck,
Zen

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RELEVANCY SCORE 48.8

Win 7 Ultimate on Dell XPS8300

I have an SSD as my System Disk C:, but retained the original HDD (plugged to its original slot) as a secondary internal drive for Temp folders, backups, music files etc. It is still a bootable drive, although the boot sequence puts the SSD first. The HDD is a Seagate.

This arrangement worked OK until quite recently, until the HDD started turning itself off at random, but usually within a half-hour slot in the mid-afternoon, after the machine has been on since about 7 a.m. This happens perhaps every fifth day, and has forced me to move my pagefile back to C: SSD from the HDD.

So far, I have done these:-

- checked the HDD with the Dell Hardware testing utilities, with the Crucial Storage Executive (which also reports on the HDD) and several other things. None of these report any problems with the HDD.
- run the full Chkdsk (Fix/Scan for bad..)a couple of times, and Fix only several more. A few file problems corrected.
- ensured that Power Management Never turns off the HDD
- checked the SATA cable connection, which seems OK

As far as I can see, the only remaining options for me are to:-

- replace the SATA cable
and/or
- replace the drive (which seems unwarranted as no errors are reported on it)
or
- reformat the drive completely and see where that goes

Because the disk drops offline at a particular time, I'm wondering whether heat build-up may affect a connection in the cabling; although the ambient temperature in my o... Read more

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RELEVANCY SCORE 48.8

Hi, I'll start with a brief description of my PC. It's a 2400XP with a 400W Q-tec PSU, running Win2K with SP4. I've got ZA free, AVG free, spywareblaster, spywareguard, adaware and spybot as well.

My PC was running fine until a wire stopped the fan from turning, and the CPU overheated a couple of times, and hence turned itself off after an audible alarm. I've sorted this out, and set the fan speed to max, but the PC now regularly turns off with no alarm. It even does it when I use a floppy boot disc and leave it at the A prompt!! Most of the time it turns off after about a minute, but occasionally it will run for a few hours.

Please can anyone suggest where I should look to sort out this problem, as it's driving me mad?

Many thanks in advance, Chris.

A:Computer turns off randomly

Sounds like a hardware problem. Could be the Power Supply or an issue with the Mother Board. Or you may have fried the CPU or a memory chip.

I would replace the Power Supply first and then if that doesn't fix it, test the Memory chips to see if they have any errors.

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RELEVANCY SCORE 48.8

Hello. I'm a new PC builder and only know the very basics. I just built a new computer and at ran into a few problems. My specs are:
Case: Antec P180 (3 fans)
MB: Asrock 4coredual-vsta
CPU: Intel e4300 (1.8ghz)
RAM: 2GB Kingston DDR2 667
VGA: NVIDIA 7600 GS (edit2)
HD: 320GB Seagate IDE
PSU: Thermaltake 430W
I connected everything (don't know much about PSU, just connected them all, I'm a bit ignorant about the whole voltage thing) and at first it works fine. I let it load and do the disk format thing when installing XP and leave it on while I fell asleep. Few hours later the computer is off. I turn it on and it turns off a few seconds later with nothing on the screen. Tried turning it on around five times and the same thing happens. I leave it alone and look on the internet for some solutions and then tried again. The computer works fine for around 20 minutes and then shuts down again. I try again and then it shuts down few seconds later. I turn it on in the next hour and it lasts for 1-2 hours before shutting down again. I look online with people with similar problems and ones saying its the CPU, the other says its the PSU, motherboard or RAM. I don't know who to listen to. I downloaded Speedfan and Core Temp and ones telling me around 75C. I freak out, go to the BIOS and set the CPU clock speed down. Now its running at 1.20GHz and its still pretty high (speedfan:50C when idle 75C when load / coretemp: 67C when idle and 75C when load). I think its the CP... Read more

A:New Computer Turns Off Randomly

Remove the CPU's heatsink and clean all the thermal paste off. Apply new paste and assemble the heatsink on the CPU
 

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RELEVANCY SCORE 48.8

Hi I have a LG W2243S flatron and a new medion MD8855 computer running windows 7 which both have been working fine...and yet the monitor for no aparant reason and with no warning turns off!! the red on/off light goes out completely the LG symbol comes up and the monitor turns off, you just saait and wait and it comes on again, Ihave plugged unplugged I have checked for latest drivers, all up to date because as I say it is new.

While writng this it has turned off 8 times!!
Please suggestions?

Thankyou regards

Julie
 

A:Monitor turns off randomly

First you need to try the monitor on another computer. If it works on another computer then your problem is most likely the video card.
 

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RELEVANCY SCORE 48.8

it all started when i changed my x1050 radeon for a geforce 8500 gt video card..... then all this started happening... oddly a friend of mine also has vista and has the same problem when he used his galaxy geforce card... any help would be great and sorry for the trouble
 

A:monitor randomly turns off and on..

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RELEVANCY SCORE 48.8

Hello,
I have an HP Pavilion 15 that is about 3 years old. It has a 2.40 gigahertz Intel Core i5-4210U processor. 
 
Twice today, my laptop has, without warning, shut off completely. The only way to bring it back up is to plug it in, despite the battery being at around 30% or 50%. I had updated my computer in between the two shutdowns. I am not sure if it has anything to do with Windows 8.1 or not. If I could get help on this, that would be great. Have a good day!

A:Computer Turns off Randomly

It might not be any software issue. Laptop and its parts stop working optimally after a random time (generally 3 years or till end of your warranty). Also there can be any loose ends/ loose contacts. That's a general case though.
 
You can also try cleaning with CCleaner for any errors (just in case).
 
Check the battery health once. Go through the link if you don't know how.

https://www.howtogeek.com/217010/how-to-generate-a-battery-health-report-on-windows-8-or-windows-10/ 

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RELEVANCY SCORE 48.8

Ok, this is the weirdest problem i have ever seen. i'm a computer technician myself and have no idea how to proceed here...

my mom's computer has been randomly shutting itself off for about a week now. i checked the power settings and it wasn't set to shut off at a certain time. so i suspected an overheating cpu or too much drain on the psu. then later that day it shut off and wouldn't boot up anyore. it would get about halfway through post, no beep codes, and then return to the page that asks if you want to boot into safe mode or normal mode. it was like on a loop. after opening up the case i found out that there was plenty of power but that the cpu fan [the one on the heatsink] was SO clogged with dust it would barley move. after i cleaned that out i disconnected one hard drive[the secondary drive] and cleaned it off because it was also caked with dust. i connected it back exactly the way it was and didn't change any jumpers or cable placing. i reconnected the power and tried to boot it. it booted just fine.
into windows 98!
i don't have 98 on this computer. it's a windows xp with sp2.

what on earth? please help.

A:Windows xp randomly turns into 98?!?

ok addendum...

i fixed the booting into 98 problem. but xp is still not booting. there is a blue screen error but it dissapears to quick for me to read any of it. it is constantly looping back from the window logo screen to the pick a mode to boot in screen. i hit tab to watch the post and it gets about halfway through before restarting. still no beep codes.

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RELEVANCY SCORE 48.8

Hello,

I have a Maxtor OneTouch II 300gb external hard drive. It works fine sometimes, but there's times when it turns off/on quickly (I don't mean off/on, I mean it is recognized by the computer, then it isn't). Sometimes this cycles over and over (as the 'new device found' sound repeats) Sometimes it gives Delayed Write Failed error msgs too. It seems to shut off randomly though, even when I'm not active on any of the computers I've hooked it up to. Wondering if there's any way to fix this?

Thanks in advance-
Mike
 

A:Maxtor turns on & off randomly

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RELEVANCY SCORE 48.8

I know there is a topic that addresses this already, but I have some computer-specific questions related to the procedure/advice that is given in the other thread. I have a IBM ThinkCentre 3.0Ghz machine that is randomly shutting itself off. It appears to be an overheating issue. The other post recommends checking the fans. I see two fans in there (they both work), but does anyone know how many fans there are in this machine (it's a tower). Is there a hidden fan that isn't working or is it just the two I can see? Second, if the heatsink has a thermal pad, do I still need to apply a new layer of thermal paste? Third, what temperature should a computer run at? The other post included a link to a diagnostic tool, but I don't have any benchmark for comparing my computer. Also, if the computer shuts down when it gets hot, how can I use the tool?

Thanks for your help!
 

A:My computer turns itself off randomly

computer shuts off randomly

Do you mean that if I just leave the computer sitting there after it has shut down, it will turn back on after 5-10 minutes? When the computer does its "I'm turning myself off in the middle of a process" routine, the mouse, keyboard, harddrive, all that junk turn off, but the power light remains on. Will it restart after it cools down? Also, when I try to restart the computer, it will get to the desktop, then shut down. It does get by the BIOS and loadup screens, though. Is this normal for an overheating issue? Finally, what kind of issues could it be with RAM? Are there any tests/diagnostic tools to check?

Thanks
 

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