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Dell Optiplex 3020 Micro - CPU

Q: Dell Optiplex 3020 Micro - CPU

I would like to make sure if the Dell Optiplex 3020 Micro can support the following CPU: Intel Core i3-4360T 3.2GHz Socket LGA1150. Other options welcome.

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Preferred Solution: Dell Optiplex 3020 Micro - CPU

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Dell OptiPlex 3020, steady orange LED on motherboard and no Light indication on power switch. shows no display on the monitor. fan starts as soon as i connect the power cable. i cant switch off the desktop using the power button, i have to remove the power cable. the orange LED stays on  for a short while after removing the power cable then goes off. problem just started suddenly and dont know if the motherboard or power supply is the problem. kindly help

A:Dell OptiPlex 3020

Check the power supply BIST (Built In Self Test). Does it pass? Click here for more data = Diagnostic LEDs for the OptiPlex series (2012 to Present)

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Will any of these graphics cards run on a  Dell Optiplex 3020 desktop tower
GeForce GTX 1080 Ti
GeForce GTX 1080
GeForce GTX 1070
GeForce GTX 1060
GeForce GTX 1050

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I Upgrade DDR3 4GB 2R*4 PC3 on my Dell Optiplex 3020 but when windows start up and I can't logged on my keyboard and Mouse not Responding.
If any thing you can  help me or have a solutions for this problem.
Thank you!
Mikias Dereje

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Oh the agony of hunting down drivers for a manual re-image!! 
Okay I'm a sys admin and I need to reimage a Dell Optiplex 3020. For various reasons I don't want to go into, the PC needs to never ever go onto the internet or even onto the company's domain. I've managed to hunt down all of the drivers and install them, but Device Manager still shows these two items needing drivers:
pci simple communications controllersm bus controller driver

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We have no issues with Wake on LAN (WOL) with our Dell OptiPlex 3010 machines, but I cannot get our Dell OptiPlex 3020 machines to boot in the same way.
In the BIOS I have enabled WOL and PXE booting as follows:
System Configuration > Integrated NICEnabled w/PXE is ticked
Power Management > Wake on LAN:LAN with PXE boot is ticked.
If I send a WOL signal, without PXE, I simply want to boot the machines normally into Windows, the 3010 machines will wake and look for a PXE server, when none is available, they will exit boot from LAN and boot from disk. Which is how I want it to work.
But the 3020 machines - which are set up as close to identically as the 3010s as possible - will also wake and look for a PXE server, but when none is available they will ask for a key to be pressed before they will boot from disk.  That's no good; I want them to boot into Windows (without user intervention) if there's no PXE server available!
If I set the 3020s to simply "Boot from LAN", then sending a WOL signal will correctly boot them into Windows. But that's no good either, as I want to have the option to PXE boot the machines remotely from time to time, as I want to be able to re-format a whole room of PCs using SCCM occasionally.
Does anyone know what the correct BIOS settings should be, to get the same result on the 3020s that I get on my 3010s?
Thanks in advance.

A:WOL BIOS settings for Dell OptiPlex 3020

Hello there,
Did you ever find the answer to this problem?  I am having the exact same problem you are having, and thought I was going crazy until I found your post.

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Will any of these graphics cards run on a  Dell Optiplex 3020 desktop tower
GeForce GTX 1080 Ti
GeForce GTX 1080
GeForce GTX 1070
GeForce GTX 1060
GeForce GTX 1050

A:Graphis Card Dell Optiplex 3020

Hi Coco88,
Thanks for reaching out to us.
We see this model of optiplex are only shipped with AMD Radeon card .
And they are not tested with GeForce GTX cards .
But if you have one you can always check .
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Parnoshree C
Social Media Support
Dell Support Videos 
Drivers and Downloads

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Until very recently all was fine but somethings happened and now the audio is being compressed. I only noticed it about 2 days ago but it might have been doing it for a bit longer than that, I can't be sure. It's nasty and kills the life in music.
I wonder if a Win10 update has screwed the audio up.
I've checked all the settings I can think of and they look good.  I wonder if it's the Dell audio Maxx Audio Pro that came with the PC.  It looks like any eq or dodgy settings are disabled but it's just the sort of add-on that might cause problems. I think I may have had to switch settings off here when the PC was brand new to get it sounding right....but that might be a flawed memory.
The realtek driver says it is up to date and hasn't been changed since 2015
Any help very gratefully received.
A sad music fan :-(

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I have bought the Dell Optiplex 3020 with Dualboot Win 7 and Win 8.1. When I start the PC it only opens Windows 7. How do I open Win 8.1?

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I'm scratching my head with this one. I'm new to analyzing crash dumps and was hoping someone could point me in the right direction. This PC receives a BSOD with the message "Critical Process Died". Here's the text from the analyzed dump.
Microsoft ® Windows Debugger Version 10.0.10586.567 AMD64
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10586.0.amd64fre.th2_release.151029-1700
Machine Name:
Kernel base = 0xfffff800`a2c83000 PsLoadedModuleList = 0xfffff800`a2f61cb0
Debug session time: Mon Jan 25 07:48:18.689 2016 (UTC - 5:00)
System Uptime: 2 days 14:48:57.138
Loading Kernel Symbols
.............................................................Page 103... Read more

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Can you suggest me a PSU that compatible with my Dell pc? The default PSU has only 290W. I want a PSU that about 500-550W and compatible with Optiplex 3020 motherboard and fit the case.

A:PSU upgrade for Dell Optiplex 3020 Mini Tower

The PSU in the TOWER can be updated with an adapter.
Dell OptiPlex 3020 PSU Main Power 24-Pin to 8-Pin Adapter Cable (30cm)
Suitable for Dell OptiPlex 3020 / 7020 / 9020 / T1700

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I have Dell Optiplex 3020 desktop running on Windows 8.1. The inbuilt speakers are not working but when connected with head phones, the audio is available. Please help 

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Good day.
I plan to upgrade the casing and psu of a Dell SFF Precision T1700. Provided that I have ATX Power Supply Cable 24pin To 8pin For DELL Optiplex 3020 7020 9020 T1700 converter cable. Will I have success in doing the following:
1. Install Corsair CX550M PSU
2. Install In an ATX cassing
3. Install a GTX 1050ti Video Card
Question: Are the front panel usb, audio and mic standard pin? Most casing has individual pin where I can trace the mic and audio pins

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hey i bought new del optiplex 3020 and after some time it lost signal and show the screen like old tv no signal screen after restart this error recover but after some time face again. i used windows 10 64 bil os and in hd driver from dell website against service tag

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Hi my dell OptiPlex 3020MT updated automatically to Fall creators update yesterday everything is working fine expect for the soundcard. It sounds tiny and flat. I downloaded and tried to install official Windows 10 audio driver from dell support but it can't be installed as it is not compatible with latest windows 10 build. I have to rely on windows update and Maxx Volume Pro is not working with driver provided via windows update. MaxxVolume, MaxxLeveler and MaxxBass sounds flat when I try to adjust it manually. All drop down options is empty.. no preset equalizer is available in drop down menu and user defined equalizer does not make any audible sound difference when I try to manually sets it. Also under speaker setup; Speaker size (Small, Medium, Large) does not make any audible sound difference.. it just sounds tiny and flat.
Kindly provide a work around for this issue. At least a compatible audio driver for fall creators update. 

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Please help it worked fine for a while  after my daughter knocked it of the side but now it won't power on
I've tried different power adapters and still does the same thing
No power makes it to the computer at all, the yellow/ green light on the power transformer just goes out when it touches the computer  is there a safety switch on the mother board ?? I've tried it with everything disconnected
The battery
And still nothing
Does anyone have any suggestions ???

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I would like to know if anyone has tried to install Windows Vista 64 bit on the following Dell Optiplex:
Dell Optiplex 9020 Micro
I plan on using the desktop for offline use only.

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I have a dell OptiPlex 7040 micro with a defective fan. Does anyone knows the replacement part number that I would need to buy and also any recommendations on where to buy it?

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Hi All,
It’s a sad day… my DELL Optiplex 9020 Micro died last night.
The E93839 motherboard started smoking near the CPU, and then died.
Can anyone direct me to where I can purchase a replacement mother board please?... I have searched online (including eBay) but it seems the Micro motherboard is pretty rare.
Any help is very much appreciated.

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I have a Dell Optiplex 3020 with Windows 7  and i wonder if i can install any PCIe 10Gbit Ethernet card.
I found the  Thecus C10GTR adapter  but i cannot understand if can be installed to a PCIe x16 slot

Please advise,

A:Optiplex 3020 MT

I would think so, it just wouldn't use the full capabilities of the x16 slot.  Does your computer not have a free x1 slot?  

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Hello, I am a system administrator and I am going through the painful process of hunting down drivers for a manual reimage of a Dell Optiplex 3020. To be brief, the machine needs bare minimum of just about everything, can never go onto the Internet or even the corporate LAN. Can't seem to find the drivers for the following:
PCI Simple Communications Controller
SM Bus Controller

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Hi - I'm a newbie to this forum, also to using a Dell Optiplex 3020 Compact Tower. I'm running Win7 Home Premium on an SSD.
My PC is working OK, but should I switch off all mains power when my PC shuts down - something I've always done with previous PCs, as a safety thing.
When I shutdown the Dell in the normal way, an amber motherboard LED still glows, which proves power is still being supplied to the PC. I then switch off the mains supply at the wall.
The next time I put the wall switch on, the Dell did a little beep, the PC's power button & hard drive lights flashed, & the amber LED glowed - but the PC didn't power up until I pressed the front panel power button.
Is it OK to turn off all power after the PC shuts down, or better to leave the power on? Could this be a fire risk if something went wrong?
I'd appreciate the opinions of all you experts out there! Many thanks for your thoughts, Niloc1017

A:Optiplex 3020 - fire risk?

Yes, it's ok to turn off the power at the mains after you shut down normally through Windows.  The LED on the motherboard only means that the PC is getting "flea" power which is a very small amount of energy.
The behavior you're seeing when you turn the mains on again is perfectly normal. The PC thinks that it's recovering from a power failure so it turns on for a second or two to see what it's supposed to do when recovering. If BIOS is set to "do nothing", it turns off again. If it's set to "reboot", it automatically reboots without you having to press the power button.
If you're lazy me, you can set BIOS to reboot when recovering from a power failure. So as soon as you turn the mains on, the PC boots and you don't have to do anything else. I have PC, monitor and speakers connected to the same surge protector which I turn off every night. So when I turn the surge on, the PC boots, and the monitor and speakers turn on at the same time.
If you decide to use a surge this way, just make sure that it's capable of handling the power demands for all the devices connected to it.

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I currently have a optiplex 3020 SFF which has an intel i3-4160T processor in it. I would like to upgrade the processor to and i5 or i7, but cannot find any chart which shows what other processors work in this machine and on the DIH81R motherboard. I would assume that I could at least upgrade to the i5-4590T as Dell advertises that as an option in other 3020's. But interested if there are other options.

A:Optiplex 3020 SFF Processor upgrade?

Hi Canyon226

Thanks for writing to us.
The system supports 
as tested  by Dell. 

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Does Optiplex 3020 support the Intel Rapid Storage Technology. Is it possible to create a RAID-1 volume with IRST if a 2nd HDD is added?
If yes, is it compulsory to reinstall Windows 7 from scratch?

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I have a 2014 optiplex 3020 mini tower.  When I turn it on the amber light flashes but does not stay on.  When the computer goes to sleep the light does not blink. anymore.  What can I do to correct this? The bios (12) is up to date and I have updated everything.

A:power light on optiplex 3020 goes off

dell optiplex 3020 core i3 net framework drivers windows 7 64 bit

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I want to add a graphics card to my Optiplex 3020. The "small form factor" means I need a half-height card. I was told by tech support that only two cards work: Radeon HD 8490 and HD 8570. The 8490 gets mediocre reviews, and today I was told the 8570 is no longer available (haven't been able to find it online anywhere). I reached sales support and was given other Radeon models that would work, but it turned out all of those are full-height adapters. Can anyone provide the models that will work in my computer? Thanks for any help.

A:Graphics Card for Optiplex 3020 SFF

all the HD 7000 and HD 8000 cards from AMD are discontinued and have been replaced by the R7 series card ... you need to find a low profile r7 240 that comes with low profile brackets ... he is the new equivalent of the 8570 ... http://www.newegg.com/Product/Product.aspx?Item=N82E16814150677&ignorebbr=1

it's also important that the graphics card fan does not stick out past the width of the silver part of the card as you have almost zero room between the expansion slot the card goes in and the computer's power supply.

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I have a  power problem with dell PC OptiPlex 3020 service tag : 74TVD82
 yesterday when i was using it, It just turned off normally and didn't turn on again.
I upload video on youtube link as below
please advise 

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First.. let me take this opportunity to tell you just how bad Dell support <profane>. I got in to chat. Told them I have updated 6 Optiplex 3020's to Windows 10 and all 6 are locking up. Dell's response? "Sorry we can't help you. Not our problem". What a great company with great support!
So that is the problem. There is obviously a problem with Windows 10 and the Optiplex 3010. Anyone else having this problem?

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I bought an M.2 SSD board, Samsung MZNLN256HCHP, shown here:www.geocities.jp/.../Samsung-MZNLN256HCHP.jpgSamsung has a minimal description here:www.samsung.com/.../MZNLN256HCHPI mounted it in a PCIe x4 adapter.  The description is in Japanese but the picture should be understandable:www.biccamera.com/.../CSfGoodsPage_001.jspI mounted that in an Optiplex 3020's PCIe x16 slot.The BIOS, Windows 10, and Linux all think the slot is empty.  (The BIOS is set to UEFI.)Did I do something wrong?I don't expect to boot the SSD, but I hoped to access it as a data drive.

A:Should a PCIe SSD work on an Optiplex 3020?

Can you see the drive from the disc manager?

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We have a few OptiPlex 3020 small form desktops that need video cards to support three monitors under Windows 7. I did some research and found while there are cards some are posting that only two monitors are supported so I decided to post in this Dell forum to see if anyone knew of a card that would support three monitors or that it is true that it cannot be done. 

A:OptiPlex 3020 SFF Video Card For Three Monitors?

Here's one with four.

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I have a Optiplex 3020 CPU and  that is showing blinking of Amber(Power) Button with a pattern of 2 nd then 3.so can u please give  me the suggestion of what does it mean?

A:optiplex 3020 Amber button Blinking

Replace the mainboard - it is faulty.

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Hi there,
Just looking for some help connecting Bluetooth speakers to the Optiplex 3020.
Hitting a few roadblocks.


A:Optiplex 3020, connecting Bluetooth speakers

Thank you for writing to the Dell Community Forum.
Optiplex 3020 doesn't come with any Bluetooth card pre-installed on the computer. May I know if you have installed any add-on Bluetooth card and installed the drivers? If yes, please provide us the model/manufacturer of the Bluetooth card to check the further options.  

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I installed a second optical drive on a OptiPlex 3020. The workstation then BSOD after booting up with the new install. Does anyone know if this is supported?

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I have a few 3020s I need to enable WOL for from a remote office.
The Dell Command/Configure utility however only allows me to set the wake on lan setting to : lanwithpxe

That would be fine, I can wake the PC with a magic packet , it fails to find anythign to net boot from, you'd expect it to fail over and boot from the hard drive at this point but instead it just shows "No Boot Device Found. Press any key to reboot the machine."
If I press any key it boots ok even thought the nic is the first boot device. Do on a manual boot it fails over to the HD, on a WOL boot it doesn't

I've played around with other settings that disable the NIC as th 1st boot device but they don't seem to over ride the lanwithpxe setting.

Has anyone found this issue on a 3020 or any other machine?


A:Optiplex 3020 - Cannot enable wake on lan remotely

Fixed it.....update the bios and then it successfully fails over to HD when it can't netboot.

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OptiPlex 3020 SFF max RAM is 2x8GB can insert 8GB+4GB=12GB...? now have 2x4GB
If yes the 8GB Ram chip must be the one nearest the processor, in other words on the side of processor?

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Does anyone know if I can use standard ATX power supply with this computer It has 8pin + 4pin plugs and looks like it does't use standard connections. I want to replace the original SFF case and use a mini ATX one. If not possible can i use plug converter and in this case will I need converter for both 8 and 4 pin and where to find this.  

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This kind of surprises me. Early in the Windows 10 game it was obvious there was (and still is) a big problem with the Intel Video Driver for Windows 10 32-bit. Dell has ignored the problem. The computer locks up tighter than a drum. Powering off is the only solution.
The fix is to install an older video driver but every time Microsoft comes out with an update the video drivers gets updated and puts it right back to where it starts locking up again.
This was a year ago and the problem still exists. I am kind of curious why this problem hasn't shown up here. Can anyone say they are running Windows 10 32-bit on a Optiplex 3020 and not locking up?


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We recently upgraded our OptiPlex 3020 machines to Windows 10. We have run into an issue where our users will report no network connection. The network jack has a solid orange link light with no activity. When we get into the machine, the network card is missing. BIOS does not list the network card. PXE boot won't work. The only solution is to pull the power cable for 30 seconds, then the network starts working properly again.
We have the latest BIOS version (A15), and we have tried both the latest network drivers from Dell and Realtek's website.
We have had this occur on at least 20 machines randomly so far.

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Some help please as I want to install an SSD in my PC and use it in place of the existing HDD
Where and how should it be mechanically installed?
Besides the SSD what else will I need?
Do I need a caddy if so which one ?
Will the data cable be from the motherboard or the existing HDD?
Will the power be looped from the HDD power - if so which cable will I need?
Are slave and master settings needed?

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 I'm of course looking for a inexpensive endoscopic camera possibly under $20. E-bay has a few listed but their system requirements read:
"System Requirement: Pentium Computer with 700MHz & Above, 20M HD Space CD ROM Driver, 128MB RAM, Direct X VGA Card"
Will that work on a OptiPlex 3020, Windows 10?
Or what should I be looking for in an endoscopic camera?  I'm wanting it  to use for coin collecting. Thanks

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I'm wondering of the Optiplex 3020 can support an ultrawide monitor (2560x1080) via the display port.

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I've been given a computer in the following state:
- Hard drive was reformatted with a clean install of Windows 7 Pro (same as shipped) which is now showing as not activated.
- I was told that an OEM disc was used to reinstall Windows but it looks like a retail version might have been used instead along with what appears to be a generic key.
- I do not have recovery media and I don't see a COA label on this model.
The computer all original parts and it's my understanding that the activation key is BIOS based. Is there way to activate Windows on the spot without tracking down recovery media, backing everything up, and then reinstalling?
I apologize if I've missed any critical information. Any advice is greatly appreciated.

A:OptiPlex 3020: Windows 7 Clean Install - Failed Activation

You can reactivate with OEM SLP usng the ABR program and Dell cert files. Personally however I would perform a complete clean install because it looks like the person who clean installed Windows 7 Pro didn't know what they were doing... See here:

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This OptiPlex 3020 is encountering strange problem getting the Windows 10 v1607 or Anniversary update installed.  It looks fine in Update and Security as it finished initial install and prompt to "Restart".  The subsequent installation process after it's 1st reboot never get pass ...0%.  It is suggested that the latest OptiPlex drivers should be installed.  So I went to Support.Dell.com and allowed it to auto detect and install latest drivers and software.  Several Chipset update seems to have came down and installed without issue.  I didn't see any device drivers came down.  But the Windows 10 update still failed at "....0%" during the initial reboot.  According to Dell, OptiPlex 3020 is tested for Windows 10 v1607 Anniversary update.
1. Does anybody in this Forum know about this issue?
2. How else do I know if required drivers are installed?
Thank you and much appreciate your help.

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Hi. This 24pix MINI atx power connector is basically the same as normal ATX connector (bur smaller of course)? At the pin settings is different? Where I can buy 24pix ATX to 24 pin MINI atx adapter that will work with those boards? Thanks.

A:Dell OptiPlex 760 (GX760) SFF and Dell OptiPlex 780 (GX780) SFF mainboard power connector?

Moddiy makes this.
Dell 980 960 780 760 PSU 24-Pin to Mini 24-Pin Adapter Cable (10cm)http://www.moddiy.com/products/Dell-980-960-780-760-PSU-24%252dPin-to-Mini-24%252dPin-Adapter-Cable-%2810cm%29.html

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hello please help me. i want to install a gtx 970 graphic card on my dell inspiron 3020 i5 minitower.  please tell me will the gpu physically fit into the pc or i will have to change my case to a midtower? pleassse help also tell me that the power supply for this card is one 8 pin and one 6 pin power connector.what will i hae to do to provide it with this power  please helppp

A:Can i install a gtx 970 gpu in my Dell inspiron 3020 minitower i5

Check your model name--there is no Inspiron mini tower 3020--but there is an Optiplex microtower, minitower or a small form factor 3020. See the specs for the power supply--

It is not cost effective to upgrade the video these business computers. The psu is small and doesn't have the extra connectors for the card you mention. 

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We just replaced the office computers with Dell 3020s except for mine which was going to be a 9020. After loading and network connection one of the 3020s sparked up and quit.

To keep the office going I swapped the 3020 HD with my uninstalled 9020 which went well. I contacted Dell and they sent a guy to replace the MB on the dead 3020 which now has the Win 7 (with Win 8 upgrade) HD.

I was going to restore the 3020 with the Win 8 restore cd which shipped with the 3020 so they all would be running Win 8 and call it a spare.

It wants a product key to load from the restore cd that shipped with the computer. Is that because the Win 8 key was in the BIOS of the old board or does it have something to do with the HD now having Win 7 from the other computer.

Would a complete format help or would I then have no OS?


A:Dell 3020 Reload 8.1 After MB Replacement and HD Swap

Windows 8 keys are embedded into the Bios - the replacement board does not have an embedded key and you need to contact Dell, again

Or you need to type in your upgrade key - if you have it..

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