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[Lenovo IdeaPad 510s] Serial number and product number are both invalid.

Q: [Lenovo IdeaPad 510s] Serial number and product number are both invalid.

Just like the title, when I checked it on Lenovo Setting app, I saw that. What should I do? can I work around myself? or should go to service center instead?

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RELEVANCY SCORE 200
Preferred Solution: [Lenovo IdeaPad 510s] Serial number and product number are both invalid.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 152.4

Hi,     I had given my Lenovo y50-70 for service and recieved it back after replacing the faulty motherboard. Around 5-6 times i've given my laptop for service for various issues; 1.Touchpad 2.speakers 3.LAN.. after every service i am facing new problem. Now with a new problem. the service department didn't bothered to write the Serial Number and Product Number, and apps like Lenovo Companion  are not working. To clear this problem, i gave it for service again. Now they've written a serial no with Lenovo Erazer Y50-70. Lenovo's owns setting app is showing  'Lenovo Y50 Erazer' as the model name with model no. Even now, lenovo companion app is showing serial no. as "invalid'  and none of its features are accessible; warranty, hardware scan etc..All these problems within one year after purchase.1. Lcd hinge cover was broken2. speakers were damaged after service3. Touchpad was not responding and got replaced4. LAN was not working. Now working after replacing motherboard5. serial no. and product no. 'INVALID'. I guess they've updated with a different model no.6. After giving for service: slow bootup and system became slow which is not expected from a flagship model Despite of having an expensive extended warranty and a laptop from premium catogory, I did not get an efficient service from the lenovo customer care team. Lenovo's products might be good but customercare service is useless. Can someone help me in addressing this issue?  ... Read more

A:Lenovo Y50-70 'INVALID' Serial Number and Product ...

Your problem involves modding of the bios to reflect those information. If Lenovo will not do it for you, you can try other sites that offers such a service. However, be aware that the modding can cause your unit to be inoperative.

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RELEVANCY SCORE 145.6

Hi,     I had my Lenovo y5070 in service, and I received it after the faulty motherboard had been replaced. Unfortunately the service department didn't bothered to write my Serial Number and Product Number, and apps like Lenovo Companion do not identify my notebook.  Can someone help me in addressing this issue?  Thank you

A:Serial Number, Product Number INVALID

Welcome to the Lenovo Community !
 
You will have to contact Lenovo Support so they can update that information for you.  There is no software or utility that the owner can use to do it.
 
Lenovo Support
 
 Romanian+40-742-726-8439:00 - 18:00 Monday - Friday

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RELEVANCY SCORE 140.8

Hi guys! So I had my Lenovo IdeaPad Y700 15ISK's Motherboard replaced due to some problems. After a month of waiting I finally got it but as I took a few looks on it, I noticed that the Serial and Product number on the lenovo Companion does not recognize it. It says Invalid serial and Invalid product number. Please how can I input it on my computer? 

A:Invalid Serial Number and Invalid Product Number a...

 
Only dealers and services have access to the required tools.  If the board was replaced by an authorized servicer, make him or her fix the problem.  If it was done by someone else, take it into a dealer to load the required info.

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RELEVANCY SCORE 131.2

When booting tablet says invalid product info.. bios system info like photo below..Also i did not boot with rufus startup usb. 

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RELEVANCY SCORE 131.2

I have a HP  g62-339wm laptop replaced the bad motherboard i get a boot up error Product Information not valid hp site says conntact support   You might see this message after the system board is replaced. The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.To resolve this issue,. You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Number = .PX11T011Z0C0A2 i HOPE someone can help me I NEED THE CORRECT serial number

A:PRODUCT INFORMATION INVALID, serial number etc. is missing

Hi,You've to contact HP technical support in your region directly for tattooing BIOS of motherboard with information.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttp://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlRegardsVisruth

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RELEVANCY SCORE 118

product name : m7-u009dxproduct number : w2k86ua  iam planning to purchace an used laptop (envy m7-u009dx)put when i saw it i checked online for the warranty with serial no with product number but it says that (This product number is not associated with the serial number provided)when i search with serial number alone it shows another model (hp 240G)it it duplicated laptop

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RELEVANCY SCORE 112

I've read a few posts so far about how to fix it and what program to use. Well, I've tried the DMIEdit, but it's incompatible. I don't have the money to take it anywhere so I'm not sure what to do. I'm running a H50-55.

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RELEVANCY SCORE 109.6

I have A dell computer I bought Last may,2009 came with a proper Vista Lic thru Dell now I have upgraded to windows seven 64bit , It has told me twice I have an In valid serial Number , Spoke to folks I got software from and was told someone else had had this problem I should contact Microsoft technical support via tel fone But the telefone number I have does not work , Can you help solve this problem here,or could you give me the right telefone Number to call them Thanks

A:Invalid serial Number ?

Was the upgrade from Dell? Were there precise instructions to follow?

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RELEVANCY SCORE 109.6

guys
I have a problem when I try to switch on my Pc(HP) every time I switch on my Pc tere is an Invalid serial no error on there left top of my monitor and also an AMT error. I havent changed any hardware in the PC.

A:invalid serial number

complete fresh install using a valid number.

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RELEVANCY SCORE 108.4

Hi everyone,
I have just purchased as a download only the program Paperport 9 Deluxe. It keeps telling me my serial number in invalid. I have emailed Scansoft and they have sent me another serial number to copy and paste. But again it does not like it. It's a lot of money to spend for a program that I can't get to work.

Does anyone have any ideas??
 

A:re Paperport 9 Invalid Serial Number

Be careful when copying and pasting.

It is easy to get a trailing "space" in the pasted number, and this can cause such a problem.
 

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RELEVANCY SCORE 108.4

Good morning all,My motherboard was replaced after having an issue but during bootup i get a loud beep followed by "Invalid Chassis Serial Number". I have looked across forums and they say to press F10 to get into BIOS then CTRL A to be able to enter the Serial Number.First my machine is HP Prodesk 600G1 Tower PC, second the F10 doesn't get me anywhere, and finally the which serial number are they talking about and where can I find it?

A:Invalid Chassis Serial Number

Hi: You have to tap the ESC key first on your model to get access to the F10 BIOS access menu. After entering BIOS Setup by hitting the F10 key, press Ctrl+A to open additonal fields in Security>System IDs menu. Enter your PC's serial number in Asset Tag Number and Chassis Serial Number fields. Save changes there and again when you exit the BIOS. If that doesn't work you will have to contact HP technical support for assistance.  

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RELEVANCY SCORE 108.4

Hello, I purchased a HP Z820 MB and Chassis separately in eBay and after I put them together I get an screen that says "Invalid Electronic Serial Number".  Can anyone help? Thanks.

A:Invalid electronic serial number

Hi, That is one thing I would not buy anything from eBay. Please return it back to vendor. Regards.  

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RELEVANCY SCORE 108.4

Bought on black friday and I need product name and serial number to ask HP why I have not had free advertises software.  No lable on product, tried pressing CTRL and ESC but that did not work, and unlike old HP it does not seem possible to open back up to access the battery quickly. Any ideas

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RELEVANCY SCORE 107.2

ProDesk 400G1 MTWindows 8 was orignal operating systemUpgraded to Windows 10 recently Issue:   Invalid Chassis Serial Number on Boot Up  - Hit F1 to continue Windows 10 Operating System was authenicated by Microsoft tech support.  Original HP mobo crashed.  Replaced with higher version 2.0 than the 1.2 that it came with but same maker. Getting this error:      1. at boot up - Invalid Chassis Serial Number Where do I find the Chassis Serial Number? Solutions?  Is there a way to fix this without reinstallation?   Something in BIOS/EUFI that needs updating? Thanks, Darryl

A:New MOBO - Invalid Chassis Serial Number

Fixed this already.   Chassis Serial Number is known on the mobo as ASIN and a letter I is similar to a 1.  I thought I and O's were not used anymore. Next question:on boot up it states "Front Side USB is not connected".   All USB ports work and all connectors are accounted for.   Is there a way I can have it ignore this error message and not stop at F1 to boot? Thanks. Darryl 

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RELEVANCY SCORE 107.2

When I log on I get an error message. I looked up the message code and it says my serial number wasn't entered correctly during my update.

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RELEVANCY SCORE 107.2

I am going to be formatting a computer that currently has Windows XP and I want to use that same serial number/product key when I reinstall Windows XP on that machine. How do I find out the number? Is it the same number as if I were to R-click MY COMPUTER?
 

A:How Do I Find Out MY Serial Number/Product Key?

You should have it on the sticker that came with your copy of windows. My computer properties does not show the installation number.
 

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RELEVANCY SCORE 107.2

Hi. I recently bought an hp 2010i monitor, but the serial and product number is not valid. I am not sure why they are not valid, but would somebody please show me their serial number, product number, and monitor model to confirm my issue please? Because there is a factory problem with this monitor and i cant get this issue resolved without the serial, product, and model number. If someone does this for me that would be very nice thanks so much.

A:HP Monitor serial and product number

Hello,
 
For your safety we ask users not to share their serial number on the forums.  They are considered personal information.
 
Thank you,
 
SunshineF

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RELEVANCY SCORE 106.4

Hello,
 
I need to download the drivers for a vertion desktop. 
These are the numbers on the CPU : 
Acer Veriton IC5702KUXVD9SI332********
 
 
I tried with 'auto detect serial number tool'  found on Acer website. This same number  (18 characters) was detected there also.
 
But serial number should be 22 characers.
 
I'm unable to find my correct model now.
 
 
All I know is : Veriton IC5702K /H61:  CORE i3 3240/ 2GB DDR3/ 500GB / Windows 8.
 
Could you please advice what to do.
 
Thanks,
Veena
 
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc. - part of serial number removed in case it is full number]
 

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RELEVANCY SCORE 106.4

ProDesk 400G1 MTWindows 8 was orignal operating systemUpgraded to Windows 10 recently Issue:   Replaced orignal mobo that crashed.  Original HP mobo crashed.  Replaced with higher version 2.0 than the 1.2 that it came with but same maker. Getting two errors:1. at boot up - Invalid Chassis Serial Number2. Windows 10 boots and works great - did not need to reinstall O/S - but Windows 10 does not activate Solutions?  Is there a way to fix this without reinstallation?   Something in BIOS/EUFI that needs updating?  Thanks, Darryl

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RELEVANCY SCORE 106.4

I have Lenovo ThinkPad P70 , and I replaced the System Board with a new one , but the is that i got this message ( 2200: Machine type and Serial Number are Invalid ), I bought the system board from https://lenovo.encompass.comIf any here can help me to edit the Machine type and serial No in bios ? 

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RELEVANCY SCORE 106

Getting blue screen with boot up errors when I switch on my PC File:\EFI\Microsoft\Boot\BCD Error Code; 0xc0000034. I am trying to get support online from HP but I get no further that the screen to input the serial and\or product keys. It just comes back with an error saying that product does not exist even though I am typing them directly from a photograph I took of the black bar coded label on my PC which shows the Serial No,  Product No and model (HP Pav 23-q105na). My PC is only in warranty for another 25 days and I need to talk to someone from HP. Help

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RELEVANCY SCORE 106

Product Information not valid The following product information programmed into the system board is missing or invalid.System Board (00A) - Product Configurationmodel number , serial number  what is the solution for this type of problemi have done by dos but the data is not saved  

A:how to enter product serial number model

Hi,I think the BIOS chip has to be "re-tattooed" again with the correct hashes for hardware and exact model details by HP directly.HP has its own proprietary BIOS modification tools for doing it. We have no access to these.Please contact HP to correct this. You may have to give your product to then for few weeks to get it done.http://support.hp.com/us-en/contact-hp/Phone Assist:http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlRegardsVisruth

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RELEVANCY SCORE 104.8

Hi all,

New here, I hope that this is the right place for this.

I bought a machine a short while ago and it has come up with a popup saying that 'You may be a victim of software couterfeiting' and also on the bottom right corner I have the Windows 7 build 7601 'This copy of Windows is not genuine'.

I've gone back to the seller who is not interested (I'll deal with this separately!).

The purpose of my post is that I want to make my copy legit and have been looking on eBay and there are Windows 7 Ultimate 64 bit CD's with COA.

Will I have to reinstall the whole operating system or can I follow some of the guides on here and just change my product key from the one that I buy with the CD?

I really want to avoid formatting and reinstalling as I have just got the machine set up as I want it and it will take considerable time to get it back to how it is now.

Thanks in advance for any advice/tips!

A:Changing product/serial number on Windows 7 Ultimate 64 bit

Welcome to the Seven Forums

Do not buy a new DVD and license off of eBay you will end up back in the same situation where it will not be genuine.

You should contact Microsoft and turn in seller, sometimes in the past they have given a person that does that a free copy of Windows 7.

Jerry

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RELEVANCY SCORE 104.8

Model No. 15-af131dx
 
Product No. P1A95UA#A
 
 
These were the numbers I found on the bottom of the unit,however the Model Number was difficult to intrepret. The af after the 15- is a guess because of reading difficulty. Could you please either email me
 
Thank you

A:I wish to verify my unit's Model, Product and Serial number,...

@joelang Welcome to the HP Community Forum - we are a community of HP enthusiasts!  Assuming the computer is installed and running Windows: If the program is not already on the computer, install a copy of the HP Support Assistant:HP Support Assistant If you have ?Admin? control, you may highlight the package and ?double-click? to install it, else Right-Click, Select run as Administrator and install. HP PCs - Using HP Support Assistant (Windows 10, 8, 7) When you start the HPSA program, click on the My PC icon (in the program) When you see a Post that helps, inspires, provides fresh insight,or teaches you something new, click the Thumbs Up on that Post.Fixed / Answered? Click that post Accept as Solution to help others find Answers.

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RELEVANCY SCORE 104.8

Hi, I am looking to bulk buy Lenovo ThinkPad laptops and want to know how do I check who they are currently registered too?  Also if I purchased them how easy is the process to change the registered owner to me from the previous owner? Thanks, Steve

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RELEVANCY SCORE 104.8

Last weekend I purchased an HP 250 G5 Laptop (i3-5005U (2GHz) 8GB RAM, 1TB 5400 RPM drive from MicroCenter in Sharonville OH. I've been looking to check on updates, firmware, etc. When I go to the support site, I enter the product code (and pretty much every variation therein) and my serial number and in response I get, "No product at this site matches the serial number you provided." I'm a little bit perplexed by this. The laptop is fine laptop. I've begun experimenting with linux mint on there as well as Windows 10 and pondering other OS's to play with on there as I tend to tinker with the software, but I'd also really prefer to do so knowing if a system defect were to be discovered, it would be covered under the proper warranty. Is there any way I could find this out in a reasonable time frame?

A:No product at this site matches the serial number you provid...

Hi, There are many, yes many, machines from this series therefore they have same "name". Only options make them differences as you can see the options list:       http://partsurfer.hp.com/Search.aspx?SearchText=X9U74UT They can even have different motherboards as you can see on the list. Finding the right combination of your machine could be a challenge therefore you need to check the invoice to see the full list of parts for your machine otherwise you have to rely on hardware id from Device manager to find the right combination. Regards.    

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RELEVANCY SCORE 104.8

I've got a Lenovo ideapad 100s 64gb version I've send it for motherboard repair and the new motherboard is only 32 gb (!)I've called to support and they informed me that the serial number states I have a 32 gb version(!)How can I proove I've bought the 64gb version?One thing to note is that I've check the eMMc space when I've bought it as a reformated the disk

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RELEVANCY SCORE 104.8

I was registering my recent bought product in Lenovo's brazilian website to check the support options. But when I inserted my S/N it prompted that it belonged to a "Unknown" model, instead of an Ideapad, and it asked if "I wanted to go to that product instead". However the warranty date is correct. The page I was redirected didn't have any information, drivers or anything. Does this have a fix? (Sorry about the pic in portuguese) 

























screenshot-support.lenovo.com-2016-09-03-15-11-13.png ?54 KB

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RELEVANCY SCORE 104

i am looking to upgrade various parts of my computer and a diagram of the motherboard please

A:compaq SR5000 serial number CNX744147J S system number ...

Hi: Here is the link to the support page for that model series.  The product number doesn't give any info. http://support.hp.com/us-en/product/compaq-presario-sr5000-desktop-pc-series/3328519/product-info Use this guide for how to find the product number of your PC. http://support.hp.com/us-en/document/bph07555

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RELEVANCY SCORE 104

i am looking to upgrade various parts of my computer and a diagram of the motherboard please

A:compaq SR5000 serial number [edited] system number GZ7 ...

Hi:
 
Here is the link to the support page for that model series.  The product number doesn't give any info.
 
http://support.hp.com/us-en/product/compaq-presario-sr5000-desktop-pc-series/3328519/product-info
 
Use this guide for how to find the product number of your PC.
 
http://support.hp.com/us-en/document/bph07555

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RELEVANCY SCORE 103.6

I just replaced the mainboard on my Yoga 900-13ISK2 and now BIOS shows no serial number or product.  I've seen other posts where they say you can use a bootable BIOS update utility to add those values back in but 1) I only find the windows executable version in the support.lenovo.com site and 2) I already have the lates BIOS version and even the Windows executable version will not continue when you already have the latest version.   Any ideas on how to fix this?  I was hoping the new mainboard would make my Yoga like new, so this is annoying. Thanks! Mike

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RELEVANCY SCORE 103.6

I have this system ? ??Product Name: 3574G5Q Machine Serial Number: S1ERD10 ? Think Centre Under warranty. I called and then chatted Lenovo Chat support, and asked them that i want to upgrade to Window 7 Home Basic from 32 bit to 64 bit, but the Lenovo gave me the false information that it is not posisble because it is shipped preinstalled. please mark my word false information. But later I contacted Microsoft and they said ? The same COA (key) is legally usable for 32 and 64 bit windows as of win 7 and onward. He also said the key comes pre-installed in the mother board.  The Microsft Guy was such a fantastic fellow that they called me and the Lenovo customer care India through conferenece call, and expalined them that do not give false inormation. Lenovo team was unable to provide me the COA (key), and later now they are asking me to visit the nearest center to obtain the Window 7 Home Basic recovery media 64 bit buy paying a price, wich is above 2600INR(50$USD). Mys system is in warranty, and I have  a leagal License this sounds very tortuous and an attempt to drill my pocket. I should get this recoverable media free of cost. Proof Here.

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RELEVANCY SCORE 103.6

I have this system ? ??Product Name: 3574G5Q Machine Serial Number: ******** ? Think Centre Under warranty. I called and then chatted Lenovo Chat support, and asked them that i want to upgrade to Window 7 Home Basic from 32 bit to 64 bit, but the Lenovo gave me the false information that it is not posisble because it is shipped preinstalled. please mark my word false information.
 
But later I contacted Microsoft and they said ? The same COA (key) is legally usable for 32 and 64 bit windows as of win 7 and onward. He also said the key comes pre-installed in the mother board.  The Microsft Guy was such a fantastic fellow that they called me and the Lenovo customer care India through conferenece call, and expalined them that do not give false inormation. Lenovo team was unable to provide me the COA (key), and later now they are asking me to visit the nearest center to obtain the Window 7 Home Basic recovery media 64 bit buy paying a price, wich is above 2600INR(50$USD). Mys system is in warranty, and I have  a leagal License this sounds very tortuous and an attempt to drill my pocket. I should get this recoverable media free of cost.
 
Proof Here.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.  
Serial number removed from public view to protect owner from its unwanted use.
 

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RELEVANCY SCORE 102.8

Hi20CH model helix device, I changed the motherboard.But I can not enter the serial number.Block # 84 is giving the error.I try on software as C0 but it gives EEPROM error.The software is Thinkpad Maintinance Utility 1.08.If there is a solution please help?

A:Helix serial number and model number update

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.

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RELEVANCY SCORE 102.8

M82 ThinkCentre - Type 3302.  Model number:  3302F2UThis machine was originally purchased with the Windows 7 Pro operating system.  I took advantage of the free Windows 10 upgrade when it was available over a year ago. A few days ago I had to replace the motherboard.  The computer is running fine.  However, when it first boots there are 2 short beeps with an EEOC error.  This error referenced the BIOS containing invalid Model Number and Serial Number.  When I access the BIOS the following entries are seen:1) Machine Type and Model                            INVALID2) System Brand ID                                           Lenovo Product3) System Serial Number                                 INVALID4) Asset Tag5) System UUID                                  &... Read more

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RELEVANCY SCORE 102

Randomly after about 1 year of havin glittle to no issues with my lenovo Y50 laptop, my computer freezes, and when I try to reboot it, i get the infamous "EFI network 0 for IPv4 boot fail" message. i have been looking into how to fix it, and have come to a standstill trying to contact lenovo. I was trying to enter in my computer's serial number (which was verified by checking the back of the computer, the BIOS info, and the original packaging label) and the lenovo webstie says there is no product that matches the query. i have tried multiple times to no avail. what does this mean? The BIOS says that my sshd exists which i guess is good, but where do i go from here to reboot the computer? I've tried the setup default and disabling secure boot and all that as well.

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RELEVANCY SCORE 101.6

I have this system ? ??Product Name: 3574G5Q Machine Serial Number: S1ERD10 ? Think Centre Under warranty. I called and then chatted Lenovo Chat support, and asked them that i want to upgrade to Window 7 Home Basic from 32 bit to 64 bit, but the Lenovo gave me the false information that it is not posisble because it is shipped preinstalled. please mark my word false information. But later I contacted Microsoft and they said ? The same COA (key) is legally usable for 32 and 64 bit windows as of win 7 and onward. He also said the key comes pre-installed in the mother board.  The Microsft Guy was such a fantastic fellow that they called me and the Lenovo customer care India through conferenece call, and expalined them that do not give false inormation. Lenovo team was unable to provide me the COA (key), and later now they are asking me to visit the nearest center to obtain the Window 7 Home Basic recovery media buy paying a price, wich is above 2600INR(50$USD). Mys system is in warranty, and I have  a leagal License this sounds very tortuous and an attempt to drill my pocket. I should get this recoverable media free of cost.

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RELEVANCY SCORE 100.8

i had given for service of laptop to acer service centre after that onwards im unable to detect my serial number and snid number.while i try to download acer care centre software it is saying that SORRY!YOUR COMPUTER IS NOT RECOGNISED plzzzzz help me how can i resolve it

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RELEVANCY SCORE 100.8

HI EVERYONE, here more systems available in our company, and i am how tofind which system match for this ct number. if u known give to any idea for this case

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RELEVANCY SCORE 100.8

Please let me know what my serial number because I need to download the drivers because I do not have, and the back of the pc all tags were deleted, I'm from Argentina, I am using the translator, know excuse me. I download the Lenovo Service Bridge but it does not solve anything, just redirects me to the page http://support.lenovo.com/ar/es/products/laptops-and-netbooks/lenovo-n-series-laptops/lenovo-n500-no... and not download anything to me

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RELEVANCY SCORE 100.8

Hello I have a Lenovo Y70-70 touch and I search the serial number. I don't found it at the back of my computer and I need it to contact lenovo support. If you know how to found it thank you to help me   

A:Hello I have a Lenovo Y70-70 touch and I search the serial number

Ok I find it

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RELEVANCY SCORE 99.6

Here is the thing - I get there (logged in for parts lists for my clients laptop...) and there are 40 choices for Planar boards and no evidence of a serial number on the one I have -Which one do I pick? That is my dilemma. 

A:Re: Lenovo X260 motherboard replacement... so where is the serial number?

The link I gave you should give you the planar used for assembly.

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RELEVANCY SCORE 99.6

Working on a dead Lenovo X260 - needs a mother board - Cannot find the motherboard serial number anywhere on the motherboard - Which one to order in the warranty claim area online? It is a Type 20-F5 There are around 20 choices on the warranty claim portal -- on the motherboard itself - nothing remotely like a PRU part Number -- even removed the motherboard -- and nothing underneath it.

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