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Username not showing up at login screen in safe mode

Q: Username not showing up at login screen in safe mode

Hi Guys,
I'm trying to run a Spybot and Adaware scan in safe mode. i have 3 users accounts on my Xp home machine all are administrator accounts, but when i boot in safe mode only one user account shows up along with an Administrator account.I want to scan all 3 accounts in Safe Mode.any ideas?

Thanks
Paul

RELEVANCY SCORE 200
Preferred Solution: Username not showing up at login screen in safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Username not showing up at login screen in safe mode

worried as to why you are scanning in safe mode.

safe mode is just that safe mode, it'll probably come up clean by virtue of being in safe mode.

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RELEVANCY SCORE 84.8

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 81.2

Ok, here's the background. My wife's pc (identical to my own, and running on Windows XP)was restarting at shutdown recently on it's own and I saw an error that said there was some kind of driver error. So, I uninstalled the nvidia drivers in hopes of installing the most recent ones. I don't know if this was the issue, but I was troubleshooting and I noticed that there was a recent driver update.

Well now I can't log on at all, because when I get to the windows login screen, the mouse and keyboard won't work. I see for an instance the cursor shows an hourglass, then nothing. I see the blinking cursor in the login field, but I can't type anything in there, and the mouse doesn't work.

So, I tried to do a system restore but it just sent me to the login screen, and no mouse or keyboard function persisted. When I tried to go into safe mode, it asked me what was the boot device I wanted to use (which after some searching I see is also an indicator of a problem, but I'm not sure what it means). I picked my HD and continued to do a restore to the last working config, and the same deal, can't login, no mouse or keyboard use at that sceen.

So, I tried going into safe and it shows both an administrator icon and my wife's user name, and I can't try either because again, the moust and keyboard aren't working here either!

I tried to boot with the windows xp disc in, even picked the boot source from the boot menu as floppy and again as the cd-rom. I read that doing so can sometim... Read more

A:I can't use the mouse or keyboard to login at the login screen, not in safe mode too

what type of mouse/keyboard, wireless, ps2, usb?

when it asks for password at repair console, just press enter.

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RELEVANCY SCORE 81.2

I can't get to the OS to run anything. When I log in, it goes blank (eggshell color). When I Ctrl+Alt+Del and tell it to shut down I see the desktop just before it logs off. When I try going into safe mode it restarts after login. This is on an Emachines ET1331G-07 4gig ram Win 7 64bit, off the network.
 
Wado,
Fred

A:Win 7 Screen goes eggshell after login, safe mode restarts after login

When did problem begin?
 
Any indications that system was/is infected...prior to your post here?
 
Any changes to system made prior to problems?
 
Louis

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RELEVANCY SCORE 77.6

Hello my name is Dave and I am new to this forum, I have a laptop that has a programme only allowing a black screen with Safe Mode in each corner with Windows Vista ™ Home premium (6002.vistasp2_gdr.101014-0432 Service Pack 2) in the middle at the top of the screen. I cannot get to my desktop, cannot get the programmes button to come up, cannot start task manager. This also happens in any type of safe mode.

Suggestions of how to proceed welcome.

I have read your advice before and it has helped me so hopefully you can again.

A:screen showing safe mode

Hi davekorg,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please tell me if you have a x64 bit system or a x32 (x86) bit system.

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RELEVANCY SCORE 76

My laptop seems to hang after the login screen, the screen either goes completely black or sometimes shows the desktop picture and an empty taskbar, but I am unable to do anything such as task manager. Leaving the system running for 10-15 minutes after trying ctrl-alt-del will bring up some error message, but I forget what it said, I'll try to get it again.

I can get into Safe Mode just fine, and ran the SF Diagnostic Tool from there, I have attached the files it created as requested. The laptop hung on me on shutdown before this issue started and after waiting for 30 minutes for it to try to shut down normally it wasn't responding so I had to power it down. I'm thinking that might've fudged something up but I'm unsure if there were any windows updates queued at the time or not.

I'm really unsure what to do at this point, there aren't any System Restore points, I didn't remember turning it off but I must have at some point.

A:Black screen after login, Safe mode OK

Does a clean boot start succesfully?
Troubleshoot Application Conflicts by Performing a Clean Startup
if so... turn your restore points on.

Post results

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RELEVANCY SCORE 76

Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset Windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used Windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the Windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.
 

A:Win 10 No Safe Mode, Login to black screen

bradcarvey said:


Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset Windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used Windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the Windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.Click to expand...

There are/were issues recently with Webroot...not saying that is the cause but I believe the simplest way to get up and going is to do an emergency boot with your backup software...(hopefully you have)
 

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RELEVANCY SCORE 76

One day, I rebooted, and then there was nothing. After Windows finished loading, there was naught but a black screen, and a cursor if I move the mouse quickly. This happens in safe mode as well, and on both my dedicated graphics card (an Asus AMD HD 6450 Silent) and my integrated graphics (which I have no idea about, other than it is a Biostar A780L3G). When I try to refresh directly, with a fresh copy of Windows 8.1 installation media, it says it is invalid, despite it being x64, same as the installed version. When I try directly, it says the HDD is locked, and none of the guides I have followed to unlock it through the disk work. Also, I dont know if this matters or not, but when I try booting into safe mode, at first, when I move the mouse, in the corners, it says Safe Mode. Please respond ASAP.

A:No login screen when I boot, even in safe mode.

Your on-board card is this one:






ATI Radeon? HD3000 Graphics, On Board Graphic Max. Memory Share Up to 512 MB
Support ATI Hybrid Crossfire





A780L3G :: Placa-M?e :: BIOSTAR

I still could not find anything that could explain your problem. Does your MoBo have any kind of HDD protection, similar to HP DriveLock?

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RELEVANCY SCORE 76

I was following the directions I found in another area of this board to get rid of the xlime offeroptimizer problem. I took the following steps:

Enabled hidden files and folders
Turned off system restore

I then went to reboot into safe mode, but instead of using the F8 method, I went to start>run>typed in msconfig> checked "/safeboot"

Now when I try to start my computer, I get the startup screen for safemode. I have always logged on with ctrl/alt/delete and my password. However, now the computer doesn't recognize my password, and I am effectively locked out of my computer all together as I can't get past this screen. Please help!

Thanks!
Mitchgirl

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RELEVANCY SCORE 76

After running a full system scan of Norton-Anti Virus 2004, I got rid of 505 adware,virus, and stuff but many of the remaining adware had to be deleted manually. So I followed the given Norton Anti Virus instructions to get into Safe Mode in Windows XP home edition... this is exactly what I did.
*note - this is my first time ever going into Safe Mode

I went to Start - Run - typed in "msconfig" then clicked Ok.
I checked the " /SAFEBOOT" option and clicked Ok.
The prompt began and it restarted my computer in Safe Mode once I click Ok.
- Now Here's my problem -

My computer started up in Safe Mode correctly and got to light blue login screen, where you choose one of your accounts - I had 2 accounts to choose from, one called Administrative account and another account with a name I created.

I clicked on the Administrative account and it said " saving settings" then after it finishe nothing happend. no password entry box appeared and so I remained on the light blue Safe Mode login account screen. The same thing happend with my the created account as well. I'm stuck on the login screen on Safe Mode which means even If I turn the computer off and back on I'll still remain stuck at the login screen.

==========Does anyone know a way to fix this problem?

I do know how to get my computer back to its normal mode of restarting but I can't since I'm stuck at the Safe Mode light blue login account screen. However, I don'... Read more

A:Safe Mode Login screen problem

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RELEVANCY SCORE 76

Booting to normal mode, after logging in I get a blue screen. I can boot to safe mode. I tried system restore but it freezes. I tried recovery console and that blue screens with a stop message of pci.sys. Cleared out msconfig and non-windows services - no luck. I've attached the latest minidumps. Any help would be appreciated.
Thanks


Machine specs:
Dell Dimension 9150
XP Media Center Edition SP3
Pentium (R)
1 GB RAM

A:Blue screen at login - Safe mode ok

If you can get on in safe mode, click on start--all programs--accessories--command prompt, once at the command prompt type chkdsk /r (there is a space after chkdsk before /r then click enter it will give you a message that it is in use do you want to run at next startup type y for yes and reboot it should run when it reboots, let it finish when it has finished type exit at the command prompt get the disk out and reboot. Good Luck!

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RELEVANCY SCORE 75.2

Hi,
 
I have an HP G72 laptop that has Windows 7 Home Premium OA. Since March 14, 2013 it's showing me the black screen right after I login. Only the cursor is there and it's movable. It all started when I installed the Win7 Service Pack 1 on March 13. Before that, I would get a message that Scan/Check Disc couldn't be opened because of some recent update but it would go on without any issues. I thought that updating it again would fix that problem. It just game me more. It was also black in Safe Mode. 
 
I tried the System restore via the command line but failed. It said that my Anti Virus (Avast! Free) was running. The oldest restore point was March 3. It said that it failed to extract a file related to Avast!. 
 
I tried pulling out the Task manager be it wont open. it's giving me this message:
 

 
 
I tried sfc /scannow and it found/did nothing.
 
I did Startup Repair, Last Good known config and got the same result. 
 
Help?
 
 

A:Windows Seven Black screen after login even in safe mode.

UPDATE:
 
Safe Mode is showing/working now. I can see my destop back the background is in black.

Read other 1 answers
RELEVANCY SCORE 75.2

Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.
 

A:Windows 10 No Safe Mode, Login to black screen

bradcarvey said:


Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.Click to expand...

There are/were issues recently with Webroot...not saying that is the cause but I believe the simplest way to get up and going is to do an emergency boot with your backup software...(hopefully you have)
 

Read other 3 answers
RELEVANCY SCORE 75.2

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26
--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium III Xeon, 2300 MHz
Motherboard Name Acer Aspire 5734Z
Motherboard Chipset Unknown
System ... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

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RELEVANCY SCORE 75.2

PLEASE HELP!!

My laptop has stopped working suddenly stopped working .the after login the screen becomes black only cursour is visible alt+Ctrl+del ...taskmanager opens. but still after long long time the desktop appears with black background and everything slow. safemode also is slow very slow so please help...

A:black screen after login & safe mode also slow

Hello and welcome herschelle now if you can get safe mode at all I would run these at very least

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
It does however sound very much like the machine has malware on it so one thing you could do if you have access to another machine is to use this
http://support.kaspersky.com/4162 < this will run from power up and scan for malware without the need for Windows to be running - that is because it is a bootable program in it's own right. You can make a disk or USB stick to boot from - you will of course need to set the BIOS boot sequence to that particular device disk or stick.

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RELEVANCY SCORE 75.2

When I start XP my PC has a problem drawing the Welcome screen. It is distorted - not wavy, but blocks of pixels out of place, sort of like a Picasso. Through this distortion I can see my login and pw field. My mouse pointer is visible and moves fine but XP doesn't "hear" me typing into the pw form. About every 30 seconds the screen goes black for a half-second then redraws itself distorted again.

Sometimes after the first attempt to draw the welcome screen my PC will go black and reboot itself and then it gets into a rebooting loop.

I can only get into XP by booting into safe mode.

Prior to this happening I have made no hardware changes in months.

This happened to my backup PC months ago but I thought it was a fluke. I fixed it by reinstalling XP. I'd like to avoid that.

I am running though a KVM switch but I switched my monitor to come directly from my PC and still have the issue. My mobo has no video out but since my card outputs video just fine when i nsafe mode, I don't suspect my card.

Any suggestions would be appreciated - I really want to avoid having to reinstall XP.

My Specs:
AMD Athalon64 3200
Win XP Pro (32bit)
2GB RAM
nVidia GEForce MX 4000 256MB

Let me know if you need anything else.

Thanks.

A:Distorted Welcome Screen - Can't Login - XP only runs in Safe Mode

Try going into safe mode and uninstalling your video card drivers through the device manager, and then reboot and see if you get the same thing. If you can get into Windows normally reinstall your video card drivers, and reboot again and see if it comes back. I would recommend stopping by nvidia.com and checking if there are any newer drivers before reinstalling them.

Also have you installed any programs lately that deal with video or your monitor things like that?
Because they could be starting up with your machine and it could be as simple as turning it off in msconfig.

Hope this helps.

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RELEVANCY SCORE 75.2

Dont know for sure what section belongs under, but what the

I think i have on other boards by now excluded that this could be a virus-hijack
the problem is that i have never since i started to trial windows 7 being able to enter safe mode, because there seem to be some lock-down taking place from a countdown as soon as i have entered the login-screen, during the time the blue screen working on launching windows safe mode computer restart without a word

I wanna know if this is something i can count on to happen with a full retail version? or if there are some bios settings/incompatible hardware that causing this?

A:Cant enter safe mode, restarts during login screen

  
Quote: Originally Posted by Kloppstock


Dont know for sure what section belongs under, but what the

I think i have on other boards by now excluded that this could be a virus-hijack
the problem is that i have never since i started to trial windows 7 being able to enter safe mode, because there seem to be some lock-down taking place from a countdown as soon as i have entered the login-screen, during the time the blue screen working on launching windows safe mode computer restart without a word

I wanna know if this is something i can count on to happen with a full retail version? or if there are some bios settings/incompatible hardware that causing this?


Safe mode is entered before login.

Repeatedly tap F8 when booting
Ken J

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RELEVANCY SCORE 75.2

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Code:
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Pr... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

Hi

Follow the steps in this article to perform a clean startup:
Perform a clean startup to determine whether background programs are interfering with your game or program
You will have to start in safe mode to run the msconfig utility.

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RELEVANCY SCORE 74.4

Hey, i have absolutely no idea what to do here, after having my Acer Aspire 5920G laptop for about 2months now, i came to installing SP1 for vista finally (i have no idea if this is whats causing the problem, but it was the last thing i installed), well after coming home, and finding the laptop to be relatively hot, i try a log in and it goes through 'logging in' and then gets to a black screen, with only my cursor available. I tried starting it in safe mode when it gets to the options menu after bootup (it doesnt turn off either) and when it loads i find myself with a black screen, 'safe mode' in every corner. I tried bringing up task manager, because the ctrl alt dlt vista screen does show, and it wont load, i get the cursor showing its loading, but it doesnt appear. (I thought i could add explorer.exe if it wasnt showing in pros)
Im real stuck here guys, it has some important work on it, and i have no vista disk to restore it that way. Any help would be much appreciated.
 

A:Wont login/shutdown - safe mode black screen

edit: cmd safe mode works, but i dont know how to fix it from there.
 

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RELEVANCY SCORE 74.4

This is occurring using two different monitors. Both monitors had been working. Brought PC to a live music gig, hooked it back up in studio and it won't boot any operating system into desktop.

PC has an nvidia 9300 and both DVI and VGA outputs work on boot. The drivers were installed on windows, and it worked before the drivers were installed.

I tried booting into Ubuntu and it never loads the screen. If I try booting into Windows XP it at least shows the login dialog.

I can access the bios, and boot menus and there appears to be no hardware errors. Fix this problem and you are a saint to me.
 

A:Monitor Fail after Windows XP Login Screen (already tried Safe Mode w/ VGA)

Howdy,

is this a laptop?
 

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RELEVANCY SCORE 74.4

I'd really appreciate some help - for some reason my setup now won't get to the login screen, I get the green progress bar and (c) Microsoft, but no windows logo, then a black screen. When I restart I get taken to a screen telling me windows didn't start correctly, and to either launch startup repair or start windows normally. If I choose repair I eventually get a message saying startup repair cannot repair this computer, with the problem details showing:
Problem event name: startuprepairoffline
Signature 1: 0.0.0.0
2: 6.1.7.7600.16385
3: unknown
4: 21200435
5: autofailover
6: 8
7: norootcause
Os version: 6.1.7600.2.0.0.256.1
Locale id: 1033

If I choose to boot normally I go to the same black screen. I am unable to press f8 to boot in safe mode because I always get taken to the "windows failed to start" screen first. From the system recovery screen I can launch the command prompt, and from there have run chkdsk which had no effect. I've also started notepad and have seen that my drives seem to be working okay. At some point I do remember seeing a message saying the problem was due to system configuration changes - I haven't changed the configuration but have tried disconnecting usb devices.

I'm stuck and would appreciate any help at all, have no idea what has gone wrong but did read something about it being related to login IDs...

A:Black screen before login, can't go to safe mode, repair unsuccessful

Hello OD33 and welcome to the sevenforums. I know what you are going through I had a lot of black screens and turned out to be a very nasty virus.

1. Since you can get the command prompt try this and see if it helps.

2. Go to your command prompt and type this, make sure you right click and run it as the administrator: sfc /scannow and let it run it might be awhile before it will finish. There is a space between the sfc and the forward slash. I don't know if you can download a tutorial or not but I will attach it any how. The sfc /scannow can repair a lot. After it has run it will come back with errors so run it 3 times if possible. Click the link.

SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 73.6

I realize that there are many threads with this title, but as far as I can tell, my case is unique.

The computer I use is an e-machine ET1331G. Specs are: 6 gig ram, 700 GB hard drive, Windows 7 Home Premium 64-bit

So, there was an instance in which I shut down my computer by holding the power button, due to a problem with windows update being stuck on the first update if I tried to shut it down normally (I did the microsoft fix program the other day, but the thing crept back up and I didn't feel like doing it today).

When I tried to restart the thing, it would lose the video feed into the monitor. I popped my case open to see that the graphics card I installed (a Nvidia Geforce 9500GT) had gotten really hot and I took it out. I went to the PC's integrated graphics card but all that accomplished was getting a black screen with a cursor on it.

Safe mode works perfectly fine, but the normal start up doesn't at all.

I tried start up repair to no avail, I have scanned my hard drive with chdsk with no errors found, used sfc/scannow with no errors found. I have tried to fix windows update with the fix it program in safe mode, but it can't seem to fix it at all, in fact, windows update doesn't open in safe mode (but this could be normal for all I know).

A:Login replaced with Black screen with cursor, safe mode works

Black screen after login, cruiser still works,
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/d47aece7-5e12-46ec-8d3e-e8671730a7ce
Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

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RELEVANCY SCORE 73.6

My Dad was using one of my 64 bit PCs when a program froze up and he decided to force restart the computer (Pro move, I know). Now I restart and am unable to get to the login screen. Using both safe mode and normal mode gives me the same result. After I choose one of those options, I see the "Windows is starting" message and the icon. However, before I can get to the login screen the screen goes black and all I can see is the curser in the middle of the screen. I would like to be able to get to the login screen so I can access my computer. Any help with this problem would be greatly appreciated as a lot of my work material is on this machine.

A:Failure to show login screen after forced restart (Same with safe mode

Choose boot in last known good configuration.

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RELEVANCY SCORE 73.6

I posted this on the malware thread, too, but I'm not sure if it goes there or here:

My husband got HDD Control malware on his computer (XP SP2) this morning and has spent all day trying to get it off. He used a suggestion in the forum of trying Superantispywear and it seemed to work. However, after about 20 min of being able to use his computer again, it started to randomly play bits of audio (again), but he did have control of the computer again. That wasn't OK. He updated the SuperAntispyware and tried to scan again. He was skype chatting to friends during the scan and he decided to close some windows. The computer slowed to a crawl and he had to restart.

Well, we did various things to try and get it started (safe mode, etc), but the main problem now is that he can't get past the login screen. It's black w/ the white arrow. That's it. Nothing else.

He can get it to boot in save mode, but that's about it.

He doesn't have a Windows CD (his computer didn't come w/ it) so he can't use window's application.

any help is desperately needed!

Thanks,

Kara
 

A:Help! Login screen is Black w/ white arrow and can't start except safe mode

Hi Kara,

I got this trojan today too, and it took me all evening to fix.

First I tried Avast but I got part way into its scan twice and my computer shut down. For a while it wouldn't let me do anything, not even open Chrome to go online, but after another shut down and restart, it allowed me to open Chrome. This time I did not touch or try to shut the fake warning pop up.

I went to Microsoft.com and downloaded Microsoft Security Essentials (free) and scanned my computer. It took a long time but it found the trojan and then deleted it. After restarting, everything seems back to normal, I just had to delete the HDD Control desktop icon.

Maybe if you keep rebooting it will eventually restart so that you can do something. Otherwise, I'd take it to a repair place and see if they can get it to restart for you and then use Microsoft Security Essentials.

Good luck
 

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RELEVANCY SCORE 72.8

I have an Acer desktop with Vista 32bit Home Premium edition with Service Pack 1 loaded on it. My computer was working fine yesterday afternoon (at least it appeared to be), but when I tried to boot my computer up last night, I could not get my desktop to load. Windows seems to boot up, as I can get to the screen with the user names to login. No matter which user I select, however, the screen just goes black with only the cursor showing. I have tried booting from the last good boot point from the F8 menu, but the same problem persists. I have tried booting in safe mode, but the screen shows up all black once again, except for the four 'Safe Mode' texts in the four corners and the text Microsoft (R) Windows (R) (Build 6001: Service Pack 1) at the center top of the screen.

The Repair Your Computer option from the F8 menu at startup is about the only thing I have been able to get open on the computer thus far. Startup repair can't find anything wrong with the computer. When I try to do System Restore, I get the error 0x800700B7, so it can't rollback to my restore points. I ran the Windows Memory Diagnostic Tool and it didn't seem to find any errors, although I couldn't view the whole report when it restarted because the screen, once again, went completely black except for the mouse cursor when it restarted.

I am at wits end and have no idea what to do to try to get my computer to start. Any help would be GREATLY appreciated, as this is my computer... Read more

A:Black screen on login; no safe mode; system restore doesn't work =(

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RELEVANCY SCORE 72.8

Hello all,
 
To get straight to the point, I have an Asus G74SX-XR1. It's got an Nvidia GeForce 560M video card. I use this computer for my karaoke business. After one night everything was fine, but then I tried to turn on my computer the next day and I got to the "starting windows" screen but then at login I got black screened. Naturally I thought a driver problem, so I went into safe mode (screen works) and tried different drivers but none of them allowed me to see the normal windows startup. 
 
I thought, ok, I just want and need a working computer, So I decided to upgrade and go to an SSD. I installed it and decided to reformat. Well upon reformatting, I still get the same problem!!! No login screen. The backlight is on but as soon as the finish setup screen appears I lose any graphics on the screen. Please help! Urgent!
 
EDIT: External VGA monitor works fine. Only laptop display doesn't. It's not the display/screen because it shows the post and starting windows perfectly.

A:Black screen at login, works in safe mode, done research no solution found

If your laptop display is only working in Safe mode, that means you have a driver issue, or you have it set to only use an external monitor.  You can go into the bios and set it to use only the laptop LCD.  Unhook the second monitor from the unit.  Also when you get into Safe mode, uninstall both the monitor & GPU drivers, along with any associated software for the Graphics chipset and monitor.
 
When windows boots back up, it will find and load the default Microsoft or manufacturer drivers for your machine.  Now of course, you can boot back into Safe mode, and install the drivers downloaded from the manufacturer website for your machine.  NVidia has been having issues with their drivers, both for Windows & Linux, so do not download from their site, the generic drivers for your GPU.

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RELEVANCY SCORE 71.6

I have the Antivir Solution Pro virus in my desktop. I have started the removal process as noted in the web site, but messed up. In going to the boot options under "RUN" I set it to restart in Safe Mode instead of Safe Mode with Networking.

When I restart the computer it now starts in the safe mode but will not accept my username and password. Now I can't get into the computer at all. what can I do

A:Safe mode username and paswor

is there anyone who can help??

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RELEVANCY SCORE 70.8

Hi everyone,

hope someone can help me! Norton anti-virus found a Trojan on my PC which it successfully removed (at least that's what it said!). However I read something which said to turn off system restore and then boot in safe mode by going into msconfig and selecting Safe mode boot option. I did this, however my username and password are not being accepted. The username & password are for my work domain, but when I click on the >>Options from the logon screen, nothing is expanded. So therefore I can't change the domain.

Also have tried logging on with Administrator and no password (as I don't know the admin password) however this doesn't work either. In the Setup menu (accessed by pressing F2 during startup) there doesn't seem to be an administrator password set.

I have also tried getting the PC to boot normally via the F8 menu but this always takes me back to safe mode!!

Really hope someone can help me here as its my work laptop and I'm back in tomorrow after an extended time off sick - timing couldn't possibly be any worse!

A:Username / Password Not Accepted In Safe Mode

Hello,

Am I right in saying that you can't start the computer at all because of invalid credentials?

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RELEVANCY SCORE 70

i got through once by typing administrator.did a restart and have been unable to do anything.if someone can help me and your ever in seattle i work at a hotdog stand i will hook you up with Mariners tickets and all the junk food you can carry.I also work at a bar called Hooverville the IPA will flow I did nothing to the motherboard and havr tried every suggestion I could find again the offer still holds for mariners tickets and all the fixins if your ever in seattle Merged posts/topics - Hamluis.

A:Hello,I can't logon username-owner.I got through once in safe mode by typing in

System manufacturer and model?
 
Last time system responded properly (without problems)?
 
HP Forum Comments
 
Louis

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RELEVANCY SCORE 68.4

Recently updated (mobo/cpu/ram) my mother's system, worked perfectly all day thru multiple reboots, then suddenly that evening it stopped booting all the way into Windows. Not gradual, was booting up perfectly and then not at all. WinXP starts to load, gets just past the WinXP logo w/black background splash screen, reaches the Win logo w/blue background & scrolling multicolor progress bar on bottom. But as soon as that screen loads it freezes. Never displays any usernames/password fields in order to attempt to login.

Cannot boot into Safe mode either, same thing happens. Starts to load windows, looks like it's going to work but gets just past the XP logo splash screen and locks up at same point again.

The ASR disk I made - and tested when I made it, %$#& - won't work unfortunately, I just get invalid disk error. I do have the Win XP cd, but I don't want to reinstall windows because my mom has all kinds of other programs on it for which she no longer has the install executables or license keys.

Most recent install/changes to the system were:
1) installation of ASUS Express Gate, BUT the system was booted up normally at least two or three times after that install.
2) Installation of Data Lifeguard Tools v11.2, the new hard drive install/drive copy sw from Western Digital that came w/her new WD 1TB Green drive. (I removed the new drive & her old backup data drives sometime after the problem started in order to do the drive copies on one of my... Read more

A:Freezes during XP loading even into safe mode, no username or password fields to atte

One thing you can try is Last Known Good Configuration.

Restart your computer, and start tapping F8 to open the Advanced Boot Options. From the list that appears, select "Last Known Good Configuration". What this should do is run a System Restore outside of Windows (for when you can't log in to Windows) to a point where the computer was last running properly.

Let us know how this goes.
 

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RELEVANCY SCORE 68.4

Okay so you booted up windows and you get to the login screen and its suddenly different.There is a box in the center of the screen (classic win2k) that neither has password or username in the fields.Usually it will look like thisSo you type your username and password (if you have one) and log in:naturally you go to control panel and go to user accounts and 'change the way users log on and log off'and you get the error ' Specified Module is missing' .So your confused there are a few suggestions i can offer.go to start>run>cmdorstart>programs>accessories>Command PromptRun these commands at your own risk.regsvr32 jscript.dllregsvr32 wshom.ocxthen navigate to control panel>network connectionsright click on your local area connection and left click properties.ensure Netware is not installed and if it is and is NOT NEEDED, then feel free to uninstall it.School systems generally use netware so you may not want to remove this on any computer but your own.As it stands this should correct the problem after a quick restart.Be careful and good luck.

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RELEVANCY SCORE 68

Helo, this is my first thread so im not good in explaning stuff...

I was on my computer operating normaly the last few days... i shut my laptop down normaly... but the next day when i turned on my pc and tried to login it says "incorrect password..etc....." i even tried to change my password at the microsoft website(because i synced it there) but still it says incorect password please go to microsoft to change your password.... ( i also tried using picture password)

Good thing i have an alternate Local account on my laptop so i tried to login... but strangely... it says " please use smartcard logon" = what??.... i dont have that sort of thing....... and how on earth can i use a card on my laptop (its not a touch screen either, i just use the mouse for dragging lines for picture password)......

Ive been having a hard time trying to fix this..... when i open my laptop in safe mode, WOW! my password worked there.....

since then ive been using safe mode as my alternate to use my laptop... but it has too many restrictions (no sound is one of them).......

Please help me... i can explain my situation further if you would gladly help.....
I have a Compaq Presario CQ43 That has been converted to win 8.1...... (its an old laptop i know..)

ANY FEEDBACK USEFULL WILL BE AKNOWLEDGED

A:Cant Login in win8, but can login safe mode just fine.

Can you get into Advanced Options as shown in link below? From there you can try Automatic Repair or System Restore.How To Boot Into Windows 8.1 Safe Mode [Guide] | Redmond Pie

Rich

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RELEVANCY SCORE 67.2

Hi,

I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

A:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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RELEVANCY SCORE 66.8

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 66.4

I started getting BSOD's right after login after boot up. I get a number of different ones and occasionally some repeat. When I come up in safe mode (with and without networking) I can function as long as I don't do too much. I've drive tested my system drive and I also did a memory test. I've also not made any changes recently. If I do too much it will BSOD though. When I start copying files off my system drive to my storage array, I BSOD if I'm doing more than a couple gigs.

I can't seem to get a consistent BSOD. I've listed most of the ones below, I haven't caugh them all.


Any help is appreciated and thank you in advance.Memory Management with Stop 1a
Cache Manager with 0x34 I think
Stop with 0X24
Stop with a 0x7f
Page fault in non-paged area with a Win32k.sys
got 2 more new ones today
special pool detected memory corruption 0xC1
pfn_list_corrupt 0x4E
Going to add new dump in reply here in a bit.

A:Different BSOD's upon login in regular mode and in safe mode

Lots of crashes but they are not showing any probable cause.

Do these, as a test:

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Stop nVidia automatic driver update:
Open nVidia control center.
Help> Updates. It will open the nVidia updates window.
Click the preferences tab.
Uncheck "Automatically check for updates"
Apply > OK.
If the crashes continue to occur after doing these, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode.... Read more

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RELEVANCY SCORE 66.4

Windows 7 Professional 64 bit machine joined to a network domain
I have tried adjusting the settings in secpol.msc  and Enable "Interactive logon: Do not display last user name" and Disable
the policy "Interactive logon: Do not require ctrl+alt+del"
I have tried un joining and rejoining the domain

I am at a loss and need help as this computer is used by students in Kindergarten through 8th and just getting younger kids to know how to type their name is tough let alone adding domainname\ before it!

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RELEVANCY SCORE 65.6

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 65.6

Hi,

My Windows 7 Home Premium on a Lenovo B540 Desktop can't seem to load past the login screen (like literally the screen with the user accounts).

When i click on any of my 5 user accounts on the login screen, the screen is left with the background image of the login screen, then after a couple of seconds jumps back to the login screen with the 5 accounts again. I don't even progress to be able to type in my password as the password prompt doesn't appear at all.

Hope to be able to resolve it ASAP, there's impt data inside ><

Thank you!!

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RELEVANCY SCORE 65.6

I used NETPLWIZ to bypass windows login.
This worked fine for a while, then all of a sudden the login screen started reappearing but the auto sign in still processed.
It's not a train smash, just annoying.
How can I get the process to take place without the screen appearing?

A:Login screen still appears after removing username/ password required

Turn it off and on again.

Sorry if it is dumb sounding reply but I often have to do it. Tick the box on netplwiz, say OK, untick the box and say OK. Keep repeating this until it works.

I've not changed my MS password for years but it still seems to bug me in the same way now and again and resetting netplwiz always works for me.

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RELEVANCY SCORE 65.2

I searched Google for a few keywords to find what I was looking for, but apparently I'm brain-damaged at the moment.

I have got a PC (XP Home Edition) from one of our client , I can not log to the admin account (no password set for the admin, hit enter).

I tried that in normal mode and safe mode but no success.

It is not a password problem.When I tried to log in it logged me out immediately.

I have read many threads is other forums , but I did not find them related to my issue.

For instance one of those many forums below

http://www.d-a-l.com/help/windows-xp-help/39136-i-cant-boot-safe-mode.html

I guess the computer hit by virus.

Thanks
 

A:XP can not login neither in normal mode nor in safe mode

It has to do with the userinit.exe file or registry entry.

Start by looking at this -- do you have an XP CD?

http://support.microsoft.com/default.aspx?scid=kb;en-us;892893

Unfortunately it may not be that exact trojan, so the instructions there carried out literally may not solve the problem.

If you have an XP CD you can create a Windows Boot CD >>

http://www.ubcd4win.com/

This will allow you, using the included registry editor to edit the value directly in the registry.

See attachment. This is a screenshot of UBCD4wins registry editor and the CORRECT userinit value that should be there.

You must ALSO verifify that the file userinit.exe exists in the system32 directory.
 

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RELEVANCY SCORE 64

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

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RELEVANCY SCORE 63.6

I reset my msconf to automatically reboot in safe mode and now my username and password, that normally works to get me into Windows, does not work for safe mode. Furthermore, I cannot change the settings back to normal when I press F8 at the beginning of rebooting my Windows XP software. I have tried to use the boot disk software that I recieved off of this web site, but I cannot get onto the C drive to change Boot.ini to a different name and login to Windows normally. The boot disk software puts me into MS-DOS, but it shows A:\> instead of C:\>. How can I get into my C drive from my A drive??

A:Can't Login Into Safe Mode

I think the command you should type is cd C:\.

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RELEVANCY SCORE 63.6

I work with higher functioning persons with special needs. One of my guys just got a new game, and one of the other guys wants to put it on his computer as well. He hasn't used his computer in a long time, (loves his ps3) and doesnt remember his password. Im pretty sure I could do this for him several ways, but when I try to get to a safe mode command prompt I still have to login which I can't. I tried a ophcrack last night (which is basically a startup disk with a brute force hack) and pass was not found. But seen there was an admin which was disabled. Is there a way I can enable admin or boot to a promt without being able to login? I have found some boot disk for money (I really want to help the guy, but don't get paid enough to want to pay for it). I have got kon-boot,that I plan on trying tonight,which will supposedly remove the password, but who knows if it will work. If it doesn't, I would really like a backup plan. Thank you for you time for reading, and help if you can!
Also, he said it didn't come with a disk, so even if I go to repair my pc it still wanted me to login with his account, so even if I wanted to restore I can't.

A:can't login, and no safe mode

Well this is what i would do from the top of my head:
 
Download a Linux Distro, use Yumi or something to create a bootable USB
Boot the USB and LInux
Find the Windows partition and navigate to the /windows/system32 folder 
Copy cmd.exe to cmd2.exe
Then rename sethc.exe to sethc.exe.bak
then rename cmd2.exe to sethc.exe
 
The exit and restart 
at login tap shift 5 times and it will open a cmd box with admin rights 
type "net user [thepersonsusername] [yournewpassword]" 
E.g "net user user thisismypassword"
then press enter and it will replace the password of that user
 
If you dont know the username exactly just type "net user" first and it display the users.
 
 
I hope this helps 

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RELEVANCY SCORE 63.6

I changed my computer to boot in safe mode using msconfig.exe. But now when it gets to the login screen, I only get the Ease of Access and Shutdown buttons. Nothing else except the cursor and the background show up.

Is there a way to fix this?

BTW, it's a Dell Inspiron 6400, running Windows 7 x32.

A:Cannot login in safe mode

Do a System Restore to before you made the msconfig change, see here: System Restore

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RELEVANCY SCORE 63.6

I was installing the yahoo anti virus software over my expired norton. When I retarted in locked up my computer. I am on a network and cannot login in safe mode. How can I delete the yahoo anti virus software or restore to an earlier date?

A:Cannot Login While In Safe Mode?

is this matter resolved?

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RELEVANCY SCORE 63.6

Hi Guys, last night my computer was working fine, but this morning when I switch it on it keeps on rebooting.

I can't even get into safe mode and when I try the other options such as run the last configuration it still doesn't work. I can't get into command prompt either.

when i select run in normal mode, windows loads up and i get to the password screen... BUT i can't click on the password box - the mouse dissapears.

I have read a few threads on this topic to find out what to do but I am still stuck and would appreciate your help.

I am running XP. I dont have the XP installation disk, and for me, formatting the hard-drive is of Last Resort.

Please can you help me!

Thanks in advance,

Vijay

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