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Unable to Boot; Unable to detect CD

Q: Unable to Boot; Unable to detect CD


I own a HP Pavilion Tablet with Vista Business. I haven't noticed it until just recently that the CD-ROM drive disappeared off device manager. In an attempt to remedy the problem (hoping it was a software problem), I do what I usually do: rstrui. When recent restore dates didn't work, I turned the clock back the oldest state I had, which was back in late September. Next thing I knew, it wouldn't boot properly. It would pass the initial stage but would eventually end up on a blank screen. However, the cursor is visible (and movable). I can't progress through this point. BIOs is unreachable and it cannot boot from CD. I am unsure as to how to proceed from here. Any help would be appreciated, thank you.

Preferred Solution: Unable to Boot; Unable to detect CD

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unable to Boot; Unable to detect CD

First and foremost, read your manual as to how to do a system recovery. There will be a key or key combo to hit when powering up like F11 or whatever. This starts the system recovery.

Note many of these will overwrite ALL data on the drive. If there is info you need ie work files, data files, etc; I would pull the drive and slave it to a working system. Copy whatever data you need. Reinstall the drive and do the recovery.

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Question Re: XPS 8700 with Windows 8.1.  if computer is no longer able to boot into Windows.
And Restore is not able to correct issue. 
And Refresh is unable to correct issue.
But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.
is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?
Alternatively if the Reset My PC option is used is Installation media required?

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I have a 2-monitor setup:
* One monitor connected via DVI (working well) - call this Monitor A
* Another monitor connected via a cable which takes HDMI output from the computer and converts it to DVI input for the monitor (this is the problematic one) - call this Monitor B.

I'm using a Nvidia GeForce GT 630 graphics card.

So my two-monitor setup has been working fine for many months. When it works well, when booting up, an Asus logo will show on Monitor B, the lights on the "on buttons" for both monitor show that they are receiving input, Windows login will show up on Monitor A, and things work fine.

One day, this problem came up. On boot, Monitor B's light shows that it is not receiving any input, the Asus logo shows up on Monitor A, Windows login shows up on Monitor A, and after login, Windows failed to detect Monitor B and only uses Monitor A.

I've found 3 ways that temporarily (until the computer is shut down) addresses this problem:
1) Keep rebooting the computer multiple times until Monitor B works again.
2) Log into Windows, then plug out the HDMI cable, plug it back in, and keep repeating this until Monitor B works again.
3) When I updated the Nvidia drivers to the latest version, during the installation process, Monitor B suddenly came back alive.

Initially I thought it might be a hardware problem, but when 3) above happened, it now seems to be a software issue, i.e. it is possible to trigger output to Monitor B without rebooting... Read more

A:System unable to detect 2nd monitor on boot

Not a software issue, drivers/software only kick in after Windows loads. The video driver probably just reset the graphics card and forced it re-detect the monitor.

Have you tried switching the monitors around to see if the problem follows the monitor?

Could also be simple cable problem, can you try another cable? Maybe loan or buy one from a local store that you can return it? Most places will carry a cable for under $10.

Does the graphics card have another port such as a DisplayPort? If it does you could get a DP to DVI adapter and see if the port on the card is damaged.

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Win 7x64
Everything seems to be working fine, but as the title suggests, when i tap F8 the Advanced boot options DO appear, but when i engage "Repair Windows" it just goes into a normal boot. Ive tried booting from my installation CD that i've purchased from Acer, but does nothing. And Yes My CD Drive is working, as well having this set as top priority in BIOS and CD is in good condition.

In addition to this, ive tried using the "Advanced Recovery options" from within Windows itself but when i go to click restart computer, i get an error message, with red-x, stating windows is unable to restart.

Additional info that may be relevant, is that a few months ago, i had a friend work on my computer, because windows wouldnt boot at all. When My laptop was returned to me, everything was fresh, but there was missing programs etc...He said, he had to format the hard drive to get it up and running again.

Anyway i appreciate any help as to what i should i do next, or answer any questions you may have-Thank-you!

A:Unable to access System Recovery in Boot Menu, and unable to boot disk

He said, he had to format the hard drive to get it up and running again.

What type of Windows DVD was used?

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When I try to start my laptop the 'Acer' logo flashes with 'press f2 to enter setup, f12 to change boot device, then to a black screen with a flashing cursor but unable to type, then screen turns off and it just repeats over and over. I'm unable to start in safe mode. I don't have the original Windows disc and no access to another computer, at this stage. I have a wireless keyboard and when I plug in the dongle am able to use it. 
If I press f2 then I'm able to access 'Phoenix Securecore Tiano Setup' with tabs for Information, Main, Security, Boot and Exit.
Before the laptop refused to start it was having an error about not being able to write to drive. I ran two programs, one anti malware and the other I think was Glary. I was able to start both in normal and safe mode at this stage.
Anyone have any ideas how to fix this? Dumbed down advice would be great! 
Acer Aspire 4752
Windows 7
Intel Core i3-2350m cpu @ 2.30ghz

A:Windows 7 Acer laptop unable to boot, unable to use safemode

It sounds like your HDD is broken.
Sorry, it really sounds that way.
Ultimate Boot CD has a range of tools that will help you confirm this. (look in the HDD Diagnosis section on the list)
Burn the disk and boot it, run the tool you choose...

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I just purchased an old 486 66 mhz computer. It was cheap and it was just something to play with. It came with two hard drives. Both hard drives work and they are able to hold information and I plugged them both into my 400mhz pentium II computer and loaded win 98. I put one hd on the 486 computer and it boots up. (slowly but it boots up) then I try the other hard drive and whenever it tries to boot up it gets the error, 'unable to auto detect hard disk'. I think it might have something to do with the bios or something. I tried going into the setup and and it won't let me enter in the information for the hard disk. (1056 cylinders 16 heads, etc...)

What's going on here??? Please assistance....

A:Unable to detect HD

Many older BIOS can't handle larger hard drives.

You can get around this using software, like EZDrive. You can get it for free from the utility section of my website.

This will create a boot disk - just set BIOS to drive type 1, boot with this disk, and let it configure the drive.

Get free stuff and help out a poor computer tech:
LarryCore begs for money

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my pc on the network - pc1
other pc on the network - pc2

pc1 is unable to detect pc2
pc2 is able to detect pc1

both PCs are on windows 10

all network sharing and the settings are enabled on both the PCs
kindly help
thanks in advance

A:unable to detect pc

What do you mean by "detect"?

How is each PC connected to the network?

What firewall on each PC?

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i got a 2.5" toshiba hdd +5v n 0.7a

bought a casing
fix it and connect to my pc using usb (y cable)

i attached both the both the usb connector to my pc to ensure there are sufficient current as is a rather old hdd from compaq m2000.

was doing so to backup my friend laptop as it doesnt boot up (showing a blue screen of death)

my pc is able to detect (with pop up on the bottom right) showing toshiba xxxx

but i waited under "my computer" nothing appears.
it only happen to appear once after dunno 10x of reconnecting but when i click on the drive, it hanged my whole pc.

what could be the problem?
insufficient current?
compatibility of casing?

thanks for the help in advance


A:unable to detect ext hdd

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I'm not sure if this is the right forum for this question but here it goes. I've just put together a new build and i'm stuck, Bios picks up the hard drive but Ubuntu doesn't. So i realized SATA wasn't enable so i changed that but now bios gets stuck on a screen saying "detecting array." I'm on a Gigabyte mobo but they're support hasn't done anything for me. Any suggestions? Any help would be greatly appreciated.

A:Unable to detect SATA HDD

Try this: https://help.ubuntu.com/community/FakeRaidHowto

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Hey!, Have any of you out there ran into this sorta problem because I for some reason am having difficulties in trying to figure out why my RCA Lyra RD1028A Mp3 player isn't detecting the memory chip that I bought seperately for this player. Not sure If its an internal problem with the mp3 player or if its just the memory chip itself? I couldn't tell you, I wish I knew why this is happening because memory chips don't run all that cheap these days and I really don't want to have to get another one. So If any of you out there have the same model as me and have ran into this sort of problem than I'd be more than appreciative to hear your comments or advise on what I should do or try! Thanx again.

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I just bought a new HP Pavillion desktop, and it came with a LITE-ON PCI Express wireless-n adapter using a Ralink driver. I have updated the driver to the latest version. The problem is I cannot connect to the 802.11n network I have set up. I can connect just fine to the 802.11g network (I'm using a Netgear dual band router). I have a laptop on the n network, and I get a signal just fine next to my desktop. I have tried the diagnostic tools packaged with the HP, and it says everything is fine on my adapter, but so far, no signal. My suspicion is that the n band is somehow not set up to work in it's default settings. These are the current driver settings, but changing them has not helped anything:

Adhoc support for 802.11n = disabled
Country region 2.4 ghz = #0 (1-11)
Country region 5ghz = #7 (36-165)
IEEE 802.11h = disabled
Multimedia/Gaming environment = disabled
Powersaving mode = MAX_PSP
Radio on/off = enabled

Anyone have any ideas on how I can check to see if the n part of my wireless n adapter is working or turned on?


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Got some probs with my 500gig Seagate SATA drive. XP crashed on me (again) four nights ago - BSOD unable to boot even into safe mode after attempting to install Nortons AV 2009. I formatted the disk and installed XP, then when the computer restarted I noticed I only had 130gig (the partition size for C drive). Restarted and accessed BIOS, it shows up as 500gig.

Used HDD wipe tool to wipe the drive and partition information. Then used EASUES Partition Manager to partition the drive into four partitions and format to NTFS.

Tried setup again, once more XP can only access the 130gig partition.

Currently booting off a spare 80gig HDD (Master 2) with 500gig HDD set as Master 3.

Any ideas what to try next or help to get full capacity?

A:XP Pro set up unable to detect full hdd

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Just upgraded XP to Windows 7. Networking a Windows 7 laptop to a HP desktop which was XP (now Windows 7). Desktop sees laptop and files. Laptop cannot see desktop. When I change advance setting on desktop to allow others to see the drives on the desktop, it automatically reverts back and will not allow this change.

A:Unable to detect workgroup

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I have three PC's connected via a Linksys router (WRT54G), one wireless connection. I am using a shared dial-up internet connection, so have specificed IP addresses for the computers and router. I have just added a Linksys NSLU2 with a USB hard drive. The setup software is unable to detect the NSL. NSL is powered on and indicates "ready."

I have checked the manual, and it indicates that the NSL and computer must be on the same segment (which I do not understand) and that TCP-IP must be installed on the PC, which it is. There are no KB articles on the Linksys site for this.

What do I do next?

Thank you,

A:Unable to detect NSLU2

pjfromny said:

I have three PC's connected via a Linksys router (WRT54G), one wireless connection. I am using a shared dial-up internet connection, so have specificed IP addresses for the computers and router. I have just added a Linksys NSLU2 with a USB hard drive. The setup software is unable to detect the NSL. NSL is powered on and indicates "ready."

I have checked the manual, and it indicates that the NSL and computer must be on the same segment (which I do not understand) and that TCP-IP must be installed on the PC, which it is. There are no KB articles on the Linksys site for this.

What do I do next?

Thank you,
pamClick to expand...

Hi Pam,

In networking, a definition of a network segment is one limited-access portion of a larger network. For your purposes, you are limited to an ethernet segment.

So, the first question is where did you plug in the NSL? Since it needs to be on the same ethernet segment as the computer, plug it in as you would a 4th PC i.e. to the built-in 4-port full duplex 10/100 switch.

Next, whereever you previously specified the IP addresses for the 3 computers and Linksys router, add a new IP for the NSL. With the IP address for the NSL added, then you should be able to get the setup to work.

For reference from Linksys website:


The Linksys Wireless-G Broadband Router is really three devices in one box. First, there's the Wireless Access Point, which lets... Read more

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I'm using Windows XP Home SP2. I've been noticing all kinds of strange activity for the last two days, which I've spent a few hours trying to fix but haven't been able to. I've used Malwarebytes, Spybot, Avast and I've tried manual removal of the viruses that had actually been found, which were Hiloti and Ertfor, though those are no longer being detected, the symptoms are still there. Redirecting, wallpaper changing, locking out of various programs and a painfully slow computer. I also know that a family member accidentally managed to let Antivirus8 in, but that also seems to be either gone or under the radar. Please help! Here's my HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:02:10 PM, on 11/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\Syst... Read more

A:Unable to Detect Obvious Virus

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As implied by the title I am unable to detect my HD while attempting to install my 64-bit Ultimate version of Vista. I am using http://www.seagate.com/ww/v/index.js...D&locale=en-US as my only HD. I get to a screen that prompts me for drivers for my device, however I can't seem to locate any drivers for this drive online.


A:[SOLVED] Installing - unable to detect HD

I tried using drivers off the CD for my MoBo, and the only ones I can find don't show up when the "Only show drivers compatible with hardware on this computer" is checked

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This PC started having erratic behavior, then everything went downhill. Sometimes it will boot up into Windows, but quickly freeze up, with no response at all, no choice but to force reboot. Most of the time it will not reboot at all, giving me a message to select a boot drive. The BIOS appears to be correct, but it seems that the PC cannot detect any drives at all, in order to boot up. I just selected F9 on boot-up, which runs the HP Diagnostic Tools prior to boot-up which gave the following report: CPU checked good, memory checked good, but the Diagnostic Tools gave me an error code BIOHD-2 and said "No drives detected."

I have replaced the optical drive, even tried another hard drive, same result. It seems the PC is losing any way of communicating with all the drives. Occasionally it evidently can detect the drives, but when it does, it boots up, but then freeze up. Most times, it cannot detect any drives at all.

I have removed the CPU, re-seated it, cleared the BIOS, after this did initially make it find the drives. But when it booted up, back to the same freeze up, then unable to find the drives again, so it seems nothing changed.

Could this be a SATA controller failure? If so, will a PCI SATA controller card work to use for all the computer drives, or would it be too slow?

HP Pavilion p6257c
CPU: AMD Athlon II x4 620 Quad-core processor
Memory: 8GB Kingston PC2-6400 DDR2 SDRAM
Hard Drive: Western Digital WD6400AAKS 640GB Caviar ... Read more

A:Computer Unable to Detect Drives

You don't specifically mention the cables. Did you swap them for known good cables ??
Try your known good HDD with no ODD connected.

Other than that, it does sound like a bad controller on the MoBo.

Good luck with it.

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I had to replace my old cd-rom drive in my kids computer and when i took out the Goldstar Mod # CRD-8160B(CPQ) CD ROM DRIVER and replaced it with a TATUNG Mod # cd-1216e FCC ID BJMCD-1200 I get the message ERROR MESSAGE Unable to detect ATAPI IDE CDROM Drive ATAPI IDE CDROM device driver not loaded.
there is a light on the driver so i know that there is power and it tries to read but then stops it soes not show that there is a D: drive
Please help
Thank you>

A:Error-unable To Detect Atapi Ide Cd

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 I have carried out a full clean install of Windows 10 1703 build 15063.250 on one of my HP Stream Notebooks 11-d007na's. Bios version F.07. I have installed the missing drivers highlighted in device manager and everything seems to work fine apart from the touchpad. I have tried to install the Synaptics_v19_0_19_1__C__x86-x64_Win10__Signed__MS_Win10_UXUIHID_I2C File from the Synaptics website and the file SP71867 from the HP website without success. No hardware appears in Device Manager and no Synaptics software installs. My other Stream on W10 1607 has Synaptics Clickpad V2.0 installed using driver and Bios version F.08. I have been searching on the internet but have found similar people with the same issue on different machines. Some indacate it is a Windows 10 issue and others a manufacturer issue?  Could someone please advise me which direction to take. 

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WHEN i update my antivirus program then i will see a window that say ,
"unable to detect internet connection

if you are using SOCKS5/Firewall
then please provide necessary authentication
information in setting of quick update

A:unable to detect internet connection

If you are not already using Microsoft Security Essentials, please uninstall your current Anti Virus and Firewall
In lieu of your AntiVirus, use Security Essentials, and the Windows firewall. In addition, use malwarebytes for total protection. All this software is free and Security Essentials is made just for Windows. It is usually problem free. There will be no cost for any of this excellent software
If you already have MSE, set up a clean boot to help determine the specific cause of the problem
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
System Restore - How to

Be sure to go to the website of your anti virus and use the uninstall tool to remove. In addition, start with a system restore point, in case of any unforseen problems.

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I got 2 malicious processes: mssearchnet.exe and nvctrl.exe in my task manager, and a little googling has identifed the virus in my PC as the Zlob virus.

(Killing the processes doesn't work, it just relaunches immidiately.)

About 15 mins after start up, it would add a new icon in the tray, alerting every 10 to 20 seconds that spyware is detected and later, about half and hour, it plants "Spyware Strike" into the system. Not wanting to know what it does next, I uninstalled the Spyware Strike, but it keeps coming back after a while.

Unfortunately, my AVG anti-virus doesn't seem to recognize it, countlessly scanning the directory it infected with no effect. I also done a full system scan and it doesn't identify it at all.

So now comes the difficult part of Removal... which I am afraid I might ruin something by altering the registry, (and because some parts of the removal doesn't addresses the msseachnet.exe) or cause an entire system failure.

Can someone point me in the right direction of safely removing them from the system & registry? I can work with the virus, performance barely takes any hits, but it is just annoying to see "System Alert: Popups, your computer is infected with spyware managing popups..." popping up every 20 seconds.

A:AVG unable to detect ZLOB trojan

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Hi, I've been having many issues with BSOD lately. I tried various methods to cure it but they were all fruitless. I thought everything would be fine after I ran Combofix, but that was not the case. The reason continues to elude me. To cut the story short just in case it BSOD again, here are the logs:
ComboFix 14-07-12.02 -  07/12/2014  22:23:56.1.8 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.16301.12397 [GMT 8:00]
Running from: c:\users\Ho Quan Teng\Downloads\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
Infected copy of c:\windows\ehome\ehrecvr.exe was found and disinfected 
Restored copy from - c:\windows\SoftwareDistribution\Download\66dc40e3012fea91291b72d6e9de3625\amd64_microsoft-windows-ehome-services-ehrecvr_31bf3856ad364e35_6.1.7600.16648_none_198cb5eb3b2c3486\ehrecvr.exe 
Infected copy of c:\windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMConfigInstaller.exe was found and disinfected 
Restored copy from - c:\windows\winsxs\x86_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7600.16385... Read more

A:Unable to detect reason for BSOD

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I recently updated the drivers for my video card, NVIDIA's discrete GeForce GT 335M, and afterwards I was unable to get my monitor to display anything. My laptop screen is broken so I use a standalone monitor with VGA cables for my display. So after this I tried the obvious troubleshooting, using my fn key to switch between displays and holding the windows key + P to pick the projector option, both to no avail. I then started windows in safe mode and rolled back the most recent driver update for the video card. Since then my laptop does not detect the video card, like it is gone. I still have the updates installed, NVIDIA Control Panel still exist but says no card is detected.

Also I can not get BIOS to run on boot, possibly because my monitor won't display anything until it gets to the windows home screen.

Any help would be greatly appreciated, thanks,


A:Unable to detect graphics card.

Get your Laptop screen fixed first.
You may need to spend less than $100, I guess.


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Wndows 7 ultimate 64 working fine for 2 weeks, network ok with a Dlink dir 628, my wife's macbook air connects ok, now my Dell Inspiron e1705 does not detect any available networks, in network and sharing center did everything even setup a new connection, manualy but does not work, i unistall and reinstal the adapter (dell 1390 WLAN mini-card) that was working fine (and did connect to the wireless network for the last two weeks), any suggestion?

A:unable to detect wireless network w7

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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Hi, my laptop is out of warranty(of course), it is a Dell 1537. Says it can't detect the Hard Drive when trying to load the OS. Loads all the drivers etc, but when I get to the where to install Windows screen, there simply are no hard drives. I have openned up the back and put in another HD which I know is good but it can't detect this one either. Wiring all looks ok - is there a malfunction with my mainboard?
Complete specs are;

DELL, Studio 1537 15.4`` Widescreen WXGA WLED (1280X800) TFT Display Laptop, Intel(R) Core(TM) 2 Duo Processor T6400 2.0GHz, 2MB Cache, 800 MHz FSB, 3072MB, DDR2 RAM, Intel(R) Graphics Media Accelerator 4500MHD vga/hdmi out, Integrated Stereo Sound, Internal 8X DVD + /-RW , Integrated Fast Ethernet 10/100/1000, 320GB SATA Hard Drive, Windows Vista(R) Home Premium , Intel(R) WiFi Link 5100 (802.11a/g/n) Half Mini-card, Dell(TM) Wireless 370 Bluetooth Module, Fingerprint Reader, Integrated 2.0 Mega Pixel Web Cam, 8-in-1 media card reader.

Any advise would be appreciated.

A:Dell 1537 unable to detect HDD

Have you tested the old HD to see if it's good?
Can you boot to a CD/DVD?

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Recently my DELL inspiron N5010 DVD RW is not detecting any audio or data disks(CD or DVD). I checked its drive in 'device manager' it's working fine. Can it be hardware problem? Plz help for my problem.... thanking you...

A:DVD RW drive unable to detect disks.

Yes it can be a hardware problem. It may just need to be cleaned (with a cleaning disk), but it is very common for optical drives to fail. If it's a tray style drive, they are easily replaced, search amazon or eBay for a new one. If it is a slot loading drive, they are much harder to replace, but it can be done.

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I've been dealing with this problem for quite a while.
It all start when my W7 crashed and I have to reinstall it.
After 2nd time reinstall it again, I still can't figure out how to fix it.
I've install broadcom 4313 GN 802 11b/g/n 1x1 wifi adapter, but I got nothing.
The device manager identified it with code 10 (device can't start)
My laptop is HP Mini 110-3700 using W7 Ultimate 32 bit
Anyone can help me? I'm desperate

A:Unable to detect wifi after reinstall W7

Hello, welcome to the forums. Usually people don't buy Win 7 ultimate, and if you have installed your copy illegally (ie for free), then that is your problem.

However, if it is legal, I'll try to help you out as best I can. If you have a bad copy, don't waste my time, the issues will persist no matter what I suggest. Here we go:

We'll start by filling out system specs: how-to

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hi i just bought an acer 8930 laptop but it has windows vista installed ive set up a dual boot with windows 7 but having problems getting acer bio protection working i cant seem to get the right drivers only vista and they dont work ;-// just hoping someone else has had same probelm but got it fixed some how.
do i have to use acer bio prection driver or will fingerprint reader work with other software?? any help much appreeciated i kinda like the fingerprint scan option

A:unable detect fingerprint reader

Hi darrenE, welcome to the forums, use the vista driver you have in compatibility mode Compatibility Mode If it works in vista it should work in win7

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Hey there, I have an Emachines 14170 w/ winxp home.

It went unused for nearly 2 months while unplugged.

Today, I plugged it in to format the harddrive and reinstall windows XP pro, and The computer will only beep for 10 second or so intervals. No display or anything.

The disc drive still ejects and the like, so I asked a techy friend, and he said the best problem would be it was bumped while unplugged and a few wires are loose inside. Second best would be it may need a replacement battery. And it could very well be a memory problem.

Is there a non-intrusive way to fiddle with this before I crack the case? I've never opened up a system and I'm hesitant to do so.

A:Bios unable to detect a thing.

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Hello Friends, I am again...

Recently I've loaded windows 8 pro 64 bit in my netbook; after that I've installed my Samsung Galaxy Y PC Suite (Samsung Kies - already updated). When I go to Phone & Modem in control panel, under the modem my phone is not showing.. My windows 7 PC getting this modem. Earlier I'd loaded win 8 32 bit version, which was detected my samsung modem. My asus netbook supporting windows 8 64 bit, all the drivers are compitable with that.. Is there anyway to sort it out this issue?

A:Unable to detect Samsung Modem

I think you should try this
1. Try to install the samsung usb driver in win 7 compatible mode
2. After that switch off your phone and connect to your pc(usb port)
3. Now switch on the phone and wait for a while. Driver configuration will run...
4. Open the pc suit software and now you can see your phone model.

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Just received a new T470 and installed a 256GB M.2 2242 HD. However, the computer is not recognizing the HD.  I saw another thread mentioning that Bios version 1.30 gave some issues, but checking my system, I have 1.28. Do I need to upgrade to 1.29? Or is there something else I need to do? Thanks!

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My System showing Error during Booting process
"Boot from CD"

not detecting HD (SATA)

I have used Installation CD to install fress copy of Windows XP but HD not detecting....

I tried it to detect from other PC by connecting it other SATA channel after that Only One partition of that HD in other system showing in MY Computer i.e dont shows separate partition (C drive and D drive)

I need help friends on this regard.

A:HARD DRIVE unable to detect !

The hard drive may have failed so you need to test it with the drive manufacturer's diagnostic software. The links are here: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

If you can connect the drive to another PC on which Windows is working, you can download & install the Windows version of the diagnostic software.

If you can't do that, put the drive back in the original PC it belongs to, then download the DOS version of the diagnostic software and, on a working PC, make a bootable CD from the downloaded ISO file using IMGBurn from here: Download ImgBurn - FileHippo.com

Now use that CD to boot from, on the PC which contains the faulty hard drive.
The testing software will appear automatically. Select the hard drive and run the "long test". If after a while you see the word "Failed", the drive is no good & you'll have to buy a new one.

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Reading posts in BleepingComputer.com has helped me troubleshoot many problems over the years but this is the first time I am unable to resolve an issue. I have a virus or rootkit that I believe is reinserting itself when I start my PC. I am unable to download Windows Updates and drivers. I have used Malwarebytes and SuperAntiSpyware to address the problem but with no luck. I also ran tdsskiller which found nothing. Because of this issue I am behind in my work and am needing immediate attention and expert guidance. Please know any assistance is greatly appreciated.Thanks you so much!

A:Unable to Detect Rootkit/Virus

Hello,Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic396730.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.Please be patient. It may take several days to get a response but your log will... Read more

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I'm pretty sure I've got some kind of virus or whatever hidden somewhere in my computer because I find an excessive amount of spyware every time I boot up, but whenever I do a scan the programs I'm using never find anything except more spyware. I've also tried doing scans in safe mode, but that yielded no results as well. The programs I've used are:

AVG Anti-Spyware
AVG FREE Anti-Virus
Ad-Aware SE Personal
AntiVir PE Classic
Spybot Search & Destroy

On top of that, my computer is beginning to do some strange things. For example, my computer had apparently set the "folder options" all on its own so that extentions would show in known file types. As a result, I could not rename any files without rendering them useless unless I included their file extention in with their file name. I just rechecked the box to hide the extentions, but when I attempted to restore my computer to an earlier point using msconfig to help avoid any similar small problems, the process failed. I made three attempts, all for separate restore points, and all of them failed. This seems to be more evidence of some sort of malware hiding on my computer, but I'm not sure.

At one time shortly after the beginning of October AVG FREE Anti-Virus had found a trace of some kind of trojan called SHeur.QSN, file name 4D15C3F1d01, but, as I've said, it had labeled the thing as only a "trace" and not the actual trojan. Not sure if this really means anything. And about a week ago AntiV... Read more

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Hey there, I just moved into a new apartment and I bought a usb wireless adapter so I could make use of the virgin media broadband. I've only ever used the internet on this computer via my ethernet connection.

I installed the network adapter with no problem (using the CD included in the box) and it appears in my device manager and is working correctly. However, when I look look at the available networks I can only find BT Openzone (it's a pay as you go service, I'm using it now to try and fix this ), and some random BTHomeHub. I should be able to see a lot more, including my Virgin Media network, but I can't.

It was the best 'Dongle'[?] in the store, so I'm guessing it's not an issue of proximity. I'm also certain that the network should be publicly visable. I'd be grateful if someone could suggest some possible fixes. I'll provide any further information you require.
Some things you will need to know:
OS: Windows XP PRO SP3
ISP: Virgin Media
USB Wireless adapter: Belkin Play dual-band N600 F7D4101
I have used Xirrus Wi-Fi Inspector and it does not detect any networks other than the two I've mentioned.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

H:\Documents and Settings\Glenn>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : glenn-una8nvz55
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . ... Read more

A:Unable to detect my wireless network

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Hi all

I Just bought a Dell Inspiron 7000 gaming laptop (7559 I think) but the backlit keyboard isn't working.
I tried to hit fn - ->, fn f10 fn f7
I also tried to activate the backlit via Bios but there is no such option.

Can you help me how to activate this.?

A:Unable to detect the backlit keyboard

When you first turn on the system, the backlight will flash on for a brief time.  If you don't see that either:
1. The system doesn't have a backlit keyboard (they're not standard on all models),
2.  The backlight is bad.

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I had a bunch of slowdown and glitch problems recently, I've had glitchy problems with Dell software since the beginning, it's changed over time as Dell updates its own software automatically, including freezes and crashes (not to mention the root cert vulnerability a while back), so I just uninstalled as much as I could, and the problems mostly went away, but now I've noticed the Sleep option is gone from power options, I can only shut down and hibernate now.
(Screenshot at bottom of post)
I went in to Dell support to see what I needed to install again, and it guided me to the Dell System Detect download launcher, which now crashes. I tried uninstalling all of the remaining Dell software (Data Protection, Power Manager (which had no Hibernate/Sleep options anyways), but not Touchpad), and it says DDP needs other things uninstalled first...
I just need a normal Windows 7 experience, I want the absolute base minimum Dell software necessary to have that experience without all the Dell bugs and problems... what do I do now?
Screenshot of Dell System Detect Launcher error during installation:

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Hello all,
I'm testing ATA for a couple of weeks now. I have successfuly raised a lot of alerts based on the list of functionnalities of ATA but I'm not able to rise alert for golden tickets.
I'm using mimikatz for retrieving the password hash of the krbtgt account (the alert "malicious replication" is raised). I created a a ticket with the command "kerberos::golden" and I loaded successfuly a ticket from a domain admin account.

I accessed to the admin shares of a domain controller, I have removed/added members from domain admins group. I have no alert from ATA.
I'm using lightweight agent on all domain controllers and the kerberos audit is enabled (4776).
Thank you for the help!


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T470 had this issue when bios was 1.30; however, after upgrade to 1.39, the issue was fixed.Unfortunately, my T470s is still unable to detect M.2 SSD 2242 with current bios 1.33.Is any possible to fix it? My M.2 2242 is  Transcend 512GB SATA III 6Gb/s MTS430S.

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My Friend's computer won't start. He installed a game and all the sudden some sort of DOS Prompt came up and the computer froze. So he restarted and then he was unable to get back into windows. The computer was unable to detect any hard drives. He couldn't get back into windows. Any suggestions?

A:Unable to Detect Hard Drive

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I have an OptiPlex 390 that I seldomly use (actually has probably been over a year since last used).  I recently had a situation where I had to use it.  Unfortunately, when I went to use it, it did not detect the network cable (doesn't have wifi).  Have checked the cable by connecting to another device, so I know that I have internet connection up to there.
Device manager states that all is well with the NIC card.  Using on-board NIC.
Tried using USB to Ethernet converter, but it couldn't install the driver due to no internet connection.
One curious thing is that I got a new laptop a day before yesterday, and it had a similar problem that wasn't resolved until ProSupport updated BIOS on the new laptop
Wondering what to try next.  Thanks in advance for your advice.

A:Unable to detect network cable

When the 390 is on and you plug the RJ-45 cable into the Ethernet jack, do any lights appear on the jack? 5 and 7 below =

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Hello, I used Spybot Search and Destroy. It didn't find anything, and I ran my Comodo, AVG, and my Threatfire but they also found nothing(All of them are updated). Although while I ran a scan on SpyBot S&D at the bottom where it name's what it's scanning, I saw the names of several trojans/viruses. At first I ignored it but after a while, I tried downloading updates for my Windows 7 Intel Premium (64 bit), but it wouldn't let me update, it said something was wrong with the Visual C++ 2008, but before I got the trojans it worked fine. I tried redownloading Visual C++ 2008 but it wouldn't work. How do I remove these trojans. Also Hijackthis log detected alot of things. So I'll post my log here before, deleting anything. (ps, I have a feeling the virus or trojan corrupted, alot of the registry and etc.)Please, help, and Thankyou in advance.
I have a virus that changes, my computers settings, and it removed the, Shut Down button and replaced it with log off.)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:52:51 AM, on 12/15/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Prog... Read more

A:Several Trojans (unable to detect and remove)

Hi Mirajane, Download TDSSKiller and save it to your Desktop.Extract its contents to your desktop.Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot NowIf no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory, (usually C:\TDSSKiller folder). Please copy and paste the contents of that file here.Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.Download Link 1Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to this Guide.When the installation begins, follow the prompts and do not make any changes to default settings.Malwarebytes will automatically start and you will be asked to upda... Read more

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I own Gateway computer - DX Series DX4320-19 Desktop PC Windows 7 Home Premium 64-bit. Recently my wireless internet crashed. I had D-Link Dir-615 and when I tried to re-install it, I kept getting a message "Unable to detect wired connection. Please check the connection between your computer and the router and try again".
I checked and tried multiple times and nothing. I also tried using different cables.
So, I decided that perhaps my router is the problem and purchased a new router (ASUS RT-AC660U). So, $189 later I get the very same message.
When I skip the router and connect just through the modem (D-Link DCM-202) the internet works no problem.
Does anyone have a solution? Is it Windows 7 that is the problem? Any and all help is very appreciated!

Thank you

A:Unable to detect wired connection

Are all your network adapters enabled?? Should be by default but you never know.

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Hello, I hope someone can help me with this one... My system is definitively infected but didn't find any scanner able to detect it and have no clue on how to get rid of it..

I am running winXP sp3 and there are a bunch of random_number.exe in my local settings temp. I ran Panda, Trend Micro, Kapersky, Spybot and SuperAntispyware but none of them was able to detect anything wrong.. I then looked at the registry and found 2 suspicious entries :

O4 - HKLM\..\Run: [Win32 Firewall] C:\DOCUME~1\Daniel\LOCALS~1\Temp\582.exe
O4 - HKCU\..\Run: [Win32 Firewall] C:\DOCUME~1\Daniel\LOCALS~1\Temp\582.exe

Then I rebooted in safe mode to delete the content of the temp folder and to delete these 2 registry entires. I also ran the superantispyware but it found nothing..

When I rebooted to XP one random_number.exe file was back in the temp folder and the 2 registry entries were also put back... Every 10 to 20 minutes a new random.exe file is added to the temp folder. One other thing is that the virus is modifying the IE proxy settings to point to, and the setting is always coming back..

I didn't find anything about a virus putting a "win32 firewall" entry in the registry..If I can at least find the "name" of the virus it will probably be easier to find how to get rid of it.

any help would be greatly appreciated

A:I see virus activity but I am unable to detect it

Hello and welcome. We're these online scans? Panda, Trend Micro, KaperskyPlease run 2 more tools.Hello and welcome please run these next. If you have Spybot installed temporarily disable it.Next run ATF:Please download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on m... Read more

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My motherboard is: GIGABYTE p55a-ud3p

As you can see below, Windows 10 detected all 4 HDDs:

And they are enabled in the BIOS (I think?):
Please advise. Thanks in advance!

A:Unable to Detect 4th Internal SATA HDD

Never mind, it needed formatting in Disk Management, I overlooked that. I'll mark it as solved.

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Hi guys!

Today I bought a Belkin Wireless G Router to share my cable connection with my sister's laptop. I setup the router perfectly and she can detect and use the wireless connection!

My problem is that I want to use the wireless connection on my laptop too, and it won't detect it. It is really strange because we have both laptops side by side and we can detect our neighbours connections, but my laptop refuses to "find" the one I setup.

I've tried disabling WZC and using the software from Intel (my wireless adapter), but it wont work!

Could someone give me a hand!
Thanks in advance

A:Unable to detect wireless network

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