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Portege R30 Trackpad buttons stop working on resume from Sleep - Windows 10

Q: Portege R30 Trackpad buttons stop working on resume from Sleep - Windows 10

Model : Toshiba R30-A-1CQ / PT343 Windows 8.1
Problem developed that intermittently touchpad would fail to register button presses. - Seemed intermittent. Rebooting machine solved problem for a while.

Updated to Windows 10 via Microsoft Windows Update - problem still occurs.

Further problem examination shows that the button functionality stops working after the laptop is resumed from sleep. - Can now reproduce this 100%. Windows needs to be restarted for touchpad button functionality to be restored.

All Windows updates applied. Touchpad is using Alps driver Ver 10.100.303.105.

Is there a later/earlier touchpad driver which will resolve this problem?


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Preferred Solution: Portege R30 Trackpad buttons stop working on resume from Sleep - Windows 10

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Ok, so after fixing choppy touchpad problem, I got onto another problem which seems unreleated. After every resume from suspend or hibernate, the trackpad and touchpad are both dead. Reboot returns things back to normal. To me sounds like BIOS problem, but I use latest BIOS, flashed yesterday. Version is 2.22 

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I have recently acquired a Lenovo Y50 70, but the trackpad buttons are very difficult to get to work: they make the clicking feeling/sound, but often do not register the click, and have to be pushed hard to get them to work. Is this likely to be a hardware fault or fixable in some other way? Thanks

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I just bought my R930-1C8.
The 3 Toshiba buttons (Toshiba button eco, presentation or touchpad) are ineffective on my computer.
What must I do to have the work ?

A:Portege R930 - Toshiba buttons are not working

Which OS do you use? Win7 or Win8?

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I have installed win7 64 bit ("fresh install" on my M750-129) and i have also downloaded and installed all the newest drivers from toshiba website.
the device manager shows no problem / drivers needed, and trhings like HDD protection work well.

However, i have four groups of problems i would love and appreciate to find answer:

1) when i change the screen position to tablet, it does not change the orientation nor the resolution.
There is no utility to set the desired orientations of screen as it was in vista (horribly unstable and slow OS, though).
This, naturally, is diminishing the usefullness of the tablet finction

2) the buttons do not work properly; the screen rotation button starts excel (!!) , the centre of mobility button starts word (!!), and the toshiba assistance button does not work at all

3) fingerprints: the fingerprint utility lets me to screen my fingerprint, asks if it should save it, and than says "saving impossible; another duplicate pattern exists" which i completely do not understand what it means...

4) some applications are not available at all after fresh install: face recognition, DVD player, bussines card screener - but i can love without those; 1-3 worries me much much more and i would appreciate any functional help. thanx on advance for any try!

A:Portege M750 tablet, buttons and fingerprint functions not working in win7


I think you would need an extension package in order to use the tablet functions on the Portege series.
I didn?t find the Tablet PC Extension Package for Win 7 but there is an package for Win Vista.

Usually many tools and drivers which were released for Vista would work with Win 7.
So in my opinion you should try to install additionally this Tablet PC Extension Package.
I think this should solve the issue with the buttons too!

Regarding the fingerprint;
I think the message means that an fingerprint was already registered and therefore an second save is not possible.
Check if you can delete other fingerprints?

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Toshiba is helping in Windows 8 problems with old Notebooks and Windows 7.
The Problems seems to be hardware related, but i should contact microsoft.

Where schould i contact for Windows 8 resume/standby problems with this notebook.
any microsoft support contact would be helpful?



A:Portege z830-11J - Windows 8 - resume/standby problems

Hi Juergen

I don?t think that Microsoft would be able to help you? Usually the notebook manufacturers are responsible for the own products?

If you have any problems regarding the notebook functionality, you have to contact the Toshiba authorized service provider in your country additional you can call the Toshiba hotline.

You can also ask the here the user community for some advice, assistance, etc?

This Z830-11J is definitely Win 8 supported as you can see the model number here in the Win 8 compatibility matrix: http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU

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MS Spotlight not working after resumes from sleep closing the lid- HP - Microsoft CommunityInteresting bug.  Computer is working fine with exception for MS Spotlight after the laptop resume from sleep if sleep was triggered by closing the lid. Lock Screen Settings: MS Spotlight configuredShow lock screen background picture on the sign-in screen turned ON Closed Lid configure to put the computer to sleepHibernation has been disabled If I put the computer to sleep by closing the lid and then I open it then the Lock Screen is the Power up/Restart Lock Screen pictureIf I put the computer  to sleep by selecting sleep through the power option after pressing the windows key then it works fine. It gets better, if I turn off the Show lock screen background picture on the sign-in screen  (TURNED OFF) then the MS Spotlight picture comes on resume and it does not matter how the computer was put to sleep. Has this bug been identified by HP? Is HP & MS aware of this problem? I am running the latest W10 version with all updates.

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Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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For a while now my my detachable Keyboard, Trackpad and Mouse have kept stopping. It has happened before and cured itself but so far not this time. A new and odd behaviour is that after closing down and relaunching everything does work, for about two seconds only, just enough time to log in and click one item in the Taskbar. From then on I have to rely on Touch, until I set up a standby Bluetooth board and mouse which are not perfect but enable me to keep using my 2-in-1 PC.

As it may not recover of its own accord or may take a long time to do so I would be relieved if someone can diagnose what might be happening and how to prevent it. Is it a hardwear or a software issue?

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Hi, I Have the following problem:whenever resuming from sleep I find that my ethernet connection is not working anymore.The adapter still works (green light on and oragne light blinking) but...The computer says there is no connection and it says the ethernet adapter is disabled, and the only way to solve it is to reboot! This is very disturbing I must say, Can anyone help me please? Thank You Emanuele

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I bought a top of the line XPS 15 9550, with 1TB M.2 SSD, 4k touchscreen and 16GB of RAM. Had frequent blue screens of death that I fixed by replacing the SSD drivers with the Samsung ones.
Now my biggest woes are that quite often the speakers crack and that I cannot put the laptop in standby/sleep.
If I have the power supply plugged in and I put the laptop to sleep, when I wake it up from sleep the internal keyboard no longer works. The keyboard backlights react to my typing but windows doesn't see me typing anything. Even the CAPS LOCK led doesn't light up if I try to toggle that key. Luckily if I connect an external keyboard, that one works.
If I don't have the power supply plugged in and I put the laptop to sleep, when I try to wake it up from sleep, it instead tries to boot and complains about a missing loader file. At that point if I plug it in and I hit retry it proceeds with the rest of the boot but of course since this is a fresh boot all of my work prior to attempting to go into standby is lost.
Please advise.
thank you!

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When I lock the desktop, the keyboard and trackpad stop working on my Windows 7 laptop. Therefore, I cannot unlock the system or change my password. Eventually, the screensaver start, and then if I move the mouse or hit a key, the screensaver stops, and the logon screen appear, but the keyboard and track pad are still not working. My only option is to press the power button. The same thing happens if I connect external keyboard and mouse.

It used to work just fine. Not sure what changed to cause this.

Thanks for any suggestions!

A:When I lock the desktop, the keyboard and trackpad stop working.

not 100% certain on this but it's an easy fix if I'm right.
I think the power management feature is messing with you.

To Disable Selective Suspend:

open the control panel
go to power options (you may have to set view to small icons)
click change plan settings
in the window that opens:
click change plan settings
click change advanced power settings, expand usb and ensure usb selective suspend is disabled.

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Hey guys. So i have an Asus ROG G751JY laptop. So when i put it to sleep or hibernate, the screen brightness controls (Fn+F5 and F6) dont work. The animation pops up on the screen but it doesnt do anything. Hibernation doesnt resume etheir but thats for another thread. Any ideas here?

A:Brightness settings stop working after hibernation or sleep Windows 7

Hello Nikak mate one of my machines is a G750JM ROG and I find most little irritations like that are fixed with a simple run of these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs - you can leave out the /r switch if you think it not necessary.

Edit Forgot try updating the NVidia driver too

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Hey guys. So i have an Asus ROG G751JY laptop. So when i put it to sleep or hibernate, the screen brightness controls (Fn+F5 and F6) dont work. The animation pops up on the screen but it doesnt do anything. Hibernation doesnt resume etheir but thats for another thread. Any ideas here?

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This has been a problem that I've been having since the original trackpad driver Lenovo put out when Windows 10 was officially released.  I've seen other people mention they have the same problem, but there's still no solution.  Problem: After the Yoga S1 goes to sleep or hibernates, the trackpad doesn't work.  The cursor doesn't show up on the screen until I move the TrackPoint or if I have an external mouse connected.  The only thing thing functional is the trackpoint and physically pushing the trackpad for right and left click.  Gestures, tap to click, etc. do not work.  The problem has been consistent with every driver version up to and including the latest that Lenovo put out on 9/7.   The only way to get the trackpad working again is to uninstall the synaptics driver, reboot, reinstall driver, reboot again.  Probem returns after waking up the computer after going to sleep or hibernate.   I'm forced to use driver version directly from synaptics.  The trackpad works perfectly, but the right and middle buttons (at the top of the trackpad) for the trackpoint do not work since it's just a generic driver.   Lenovo has put out at least two new drivers since this problem has popped up  and others have complained about it on this forum and still hasn't been fixed.   

A:Yoga S1 Trackpad still stops working after waking from sleep/hibernate with latest driver

Same problem  even with latest driver as of March 2018.  Bios updated to latest version.  Windows 10. had the MB changed twice.  Lenovo will be replacing trackpoing/track pad.  So frustrating.

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I'm not sure if this problem is for the hardware or OS forum, as I'm not sure where the problem stems from.

Recently I've been having trouble with certain keys on my keyboard, as well as my fingerprint reader. Some of my keys don't work very well at all, and some work only sporadically. The keys I'm talking about aren't any of the input keys for typing or anything, but rather the keys to adjust volume, brightness, screen width, etc. I'm not sure why the keys stopped working, but if someone could help with that would be awesome.

I am also having trouble with my fingerprint scanner stopping working. It works when I restart or boot my computer, but after I've logged in a few times it stops working. Any ideas on this?

Could it be a problem with malware? I'm going to put a request in for malware help in that forum after I finish this.


A:Buttons on computer stop working

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I have a Prot?g? Z10A and the touchpad and keyboard intermittiently stops working after sleep mode. I cannot wake it up or restart without re-booting.

I have done the update to the firmware keyboard docker as advised in a thread on January 2014 but this has not helped the problem.
This computer is only 2 weeks old.

I have been to download site and updated all drivers and updates.
The computer works perfectly except for this problem.

When the tablet is asleep the white led is blinking, and when it is all works ok, but if the light for some reason is not blinking but permanently lit then it will not restart and I have to re-boot the tablet.

I have disabled the hibernation mode in options but still no help.

Any help would be appreciated.

A:Portege Z10t-A - touchpad intermittiently stops working after sleep mode


I?m wondering if the option (within the BIOS) called Wake-Up on Keyboard is enabled.
To restore the operation of the computer from sleep mode, press the power button or any key on the keyboard dock for a short amount of time. But the keyboard keys can only be used if the mentioned option is enabled.

Note: when the notebook is in Sleep Mode, the power indicator will blink white. If the power indicator does not blink white, the notebook isn?t set to sleep mode!

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I have a Klip Extreme Multimedia Keyboard: KKM-101E.

My my keyboard used to work fine until about a week ago the multimedia buttons will stop working whenever I restart/shutdown my computer.

I have to unplug and plug back in the USB cable for it to work properly.

I have tried to deleting it from Device Manager,and the drivers for it.

I'm using a MSI-880 GMS E35 motherboard.

Any ideas?

A:Multimedia buttons stop working whenever i restart

A lot of keyboards or mice come with a CD to install software onto your computer.

The software usually enables all these features plus more so you can get the most out of your keyboard.

If you have the cd or dvd, install the software for your keyboard.

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When I play a game, my "i k , j m and space" buttons stop working. What the hell is causing this? It only happens when I play games, and then it persists after a while, even after I've closed the game or any other instances. Has been happening for around a month now.

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This isn't a huge problem as much as it is annoying. My Dell Inspiron 20 3052's side panel buttons control the brightness and sleep the screen. However, all three of these buttons will occasionally stop working completely, with the only fix being a restart. The motherboard was recently swapped and the issue persists. This must be software. What could be causing it and how do I fix it? Any help is appreciated, thanks.

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I've never seen anything like it... I open an Excel spreadsheet, perform some basic formatting (bold, change column width, etc) and suddenly half of Excel's features stop working. The scroll bars don't work (but I can scroll with the mouse wheeel). Some buttons in the ribbon are disabled, including the Office button, but many keyboard shortcuts still work. If I close the application, it asks if I want to save changes, but the save icon in the QAT is disabled. Some spreadsheets work fine for a while, then one time I open it up and pow! stuff stops working.

It's hard to tell if anything in particular triggers it, since there are no error messages, just a subtle change of button color telling me features are disabled. I often don't notice it until I want to do something and I can't.

None of the other office apps do this, so I thought the installation of excel might be corrupted, and tried repairing it to no avail.

Anyone have any ideas?


If it helps:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6094 Mb
Graphics Card: AMD Radeon HD 7570, 1024 Mb
Hard Drives: C: Total - 238372 MB, Free - 182521 MB;
Motherboard: Dell Inc., 0M9KCM

A:Solved: Excel 2007 buttons suddenly stop working

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Completed the upgrade to Windows 10. Machine is now very slow to wake from sleep. Full resume takes about 2 minutes. When resume starts, touchpad lights up but screen stays black. It seems that the machine is going through some type of process that takes long. I noticed that the graphics drivers for AMD were updated. I tried to reinstall the old AMD drivers but the install failed. Could the graphics drivers be causing the problem? What other drivers that might have been updated could cause the problem?

A:Windows 10 Resume from Sleep Very Slow

I have exactly the same problem with a Pavilion DV6 I7-2630QM

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Good day all,

I'm usually not one to register to these types of forums, but I've ran out of ideas and am completely stuck. I will try to sum up my problem, history and the troubleshooting steps I've taken as best I can, but please feel free to request more if needed.

First of all, the title of my post might be misleading, but it's what I am presuming is the root cause of all this... Just to be clear, Windows 7 [32 bit] had been working fine for the past three weeks+ before this occurred. Also, I had not made any recent software changes (at least not that day) and much less any hardware changes.

I had left my PC idle for the afternoon and came back while it was in sleep mode. When waking it I found that the components were starting up as usual, but the CPU fan was continuing to run at max speed for over 10 + seconds, rather than the short 5 seconds it does usually. Unable to get anything on the display or any response what-so-ever from the system, I proceeded to doing a hard shutdown. When booting back up, W7 advised that the system had been unable to resume my sleep session and prompted me to either 1) Delete the session and start from new or 2) Try to reload the session. I chose option 1. This brought me to the first appearance of the problem. The Starting Windows animation begins and just as it would usually go to the Login Screen, the system hangs and becomes unresponsive.

Things I did after
I went ahead and did another hard shutdown. This time, W7 advised... Read more

A:Windows 7 [32 bit / 64 bit] - Sleep / Resume problem

Might be HDD, but these symptoms could also indicate a RAM problem.

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Hi there,

My laptop (Dell Vostro V13) is stuck in some kind of limbo. It went into sleep mode and won't wake up fully! It "resumes" the boot-up sequence right up until the four windows colors do their characteristic swirl animation - then the screen goes black.

I can't seem to force a fresh restart b/c every time I power off and back on, the laptop tries to *resume* and gets stuck again.

Hitting F2 and F12 allows me to run bios and memory tests, but to no avail. The laptop always attempts a resume.

How do I break this sleep-resume cycle and do a fresh restart? Reinstalling the OS is out of the question (too many important files will be erased)

many thanks!

A:Windows Won't Resume from Sleep; Restart not available

See here;

Repair Install

Regards....Mike Connor

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Ever since I installed Windows 10 on my HP Pavilion Notebook, the computer cannot resume from sleep mode.  I get the BLUE screen of death which says "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." I have tried BIOS updates (but there are none) and altered the power configuration to no avail! Any suggestion how to prevent Windows 10 from craching on resuming from sleep mode?

A:Windows 10 - resume from sleep mode crash

Go to drivers section,select your laptop model,EDIT the operating system and change it to your previous one.Then there will be BIOS(1) listed there on the drivers section.Download and Install BIOS. If that does not solve it, run a virus scan using an antivirus. i recommend THIS antivirus since its free.Blue screen on shutting down computer or putting and recovering from sleep is most likely cause by a virus.Hope this helps.

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I have a Lenovo M82 SFF that won't Resume from Sleep. BIOS is latest 9SKT9CA.  Everything else seems to work fine. Samsung 8GB DDR3500GB Intel 545 SATA SSDIntel Core i5 3470Windows 10 1809Monitor connected through DP to DVI adapter What it does is power LED blinks when asleep, then when I try to wake it with mouse or keyboard, the power LED becomes lit solid and the optical drive spins up, but nothing happens.  Monitor stays off.  Num Lock, Caps Lock, and Scroll Lock LEDs on keyboard don't respond to those keys being pressed (Num Lock is on by default).  I have to press and hold POWER button to force it off, then it can cold boot normally. Windows 10 was a clean 1803 UEFI install that updated itself to 1809, but problem still existed in 1803.  I tried installing audio and AHCI drivers from the M82 download section, that didn't help.  I tried putting the original mechanical HDD back in it that came with 1803 installed as MBR (Legacy BIOS), but that can't resume from sleep either.  I tried disabling everything in Power Options: USB Selective Suspend, PCI Express Link State Power Management, Turn Display off, Hybrid Sleep, etc. Right now I'm using latest Intel IGP drivers for the onboard graphics.  Before with the default Windows driver, it would occasionally reboot the computer upon attempting to wake rather than black screen.  Now it seems pretty consistent just black screen with the latest IGP driver. Any i... Read more

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I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250.Please help with problem. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem and is there any way apart from buying a new card to solve the problem?

A:Windows 7 crashes with BSOD on sleep resume?

Try using ATI Omega drivers: Omega drivers for ATI graphic cardsIf they don't work, then you'll have to buy a new video card which supports Windows 7.

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Hello I have an idea pad Z570 with windows 7 64 bit. Recently the thermal management, one key theater, mute and volume dedicated buttons stopped working. I have tried updating from the drivers and software from the drivers page unstalling and reinstaling from the drivers in the webpage and and from lenovo unit D. I do not have a restore point that can be old enough to restore the the system. Do you have any ideas of how can I enable the dedicated buttons again? Thank you very much for your help in advance.  

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I'm running Windows 8 8400 on a Lenovo s205

The origin of the issue:
I messed up a little my MBR by removing the dual-boot system incorrectly, and had to repair it using a USB drive with Windows 8(the automatic repair did the trick). Immediately after the repair, the problem started.

Steps to reproduce:
1. Close the lid,
2. Open the lid,
3. Wait for the logon screen to appear,
4. Enter the correct password.

What happens:
Laptop reboots by itself.
After the reboot, I'm able to enter the password and log in successfully.

How reproducible:

Additional details:
*After the repair, Windows 8 SLIC(I mean the spinning dots on resume) was replaced by the old progress bar with the word "Resuming".
*No dumps get generated
*The settings upon closing the lid are: "Hibernate", whether on battery or using charger.
*Event viewer just contains an error that the last shutdown was incorrect.

Things that I haven't tried:
1. Running sfc /scannow (already done after starting topic; did not find anything)
2. Running a full check disk
3. Trying the safe mode
4. Trying the clean boot

I'm not that bothered by this problem, and I don't really want to reinstall Windows - just curious what it might be.

A:Windows 8 RP crashes when entering the password upon resume from sleep

Looks like this was fixed by moving the pagefile to a separate partition. No reboot in 4 resumes, and before - this was 100% reproducible.

Nope, it crashed again.

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So I have Windows 7 Ultimate x64 and I'm running a 4TB Seagate storage drive and a 256GB Samsung 850 Pro boot drive. A few months back I went from a 120GB OCZ Vertex 4 SSD to my current 256GB 850 Pro and used Samsungs' included software to clone my drive. Well everything went effortlessly easy, except now when I put it in sleep or hibernate it doesn't resume properly. Not sure how badly because I immediately restart it. But when coming out of sleep or hibernate my wallpaper is fine and the cursor, but menus like the start menu and windows are all black. So like if I was to open the start menu it would be all black, but if I clicked anything like where the "Reset" button or "My Computer" button would normally be it performs the action just fine. It's a really weird problem. Any ideas?

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Please help if you can. Installed Windows 8 Pro clean install just kept my files. Now, every time I resume from sleep it hangs at a black screen for what seems like ever. Only way to start is to hold power button to turn off then restart it. Any help would be great. Thank you so much. Not sure if I posted this in the correct area but wasn't sure where to put it. Thanks.


A:Windows 8 hangs at black screen after resume from sleep

Have you installed all your vendors drivers for things like video card, chipset, usb, audio, etc?

Have you made sure you have the most recent BIOS for your computer?

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Was wondering if anyone has seen this problem before. Can't find anything similar in any forum.
I have a user who uses Remote Desktop to connect to a hosted session.
The session launches in full screen mode, with the drop down bar that contains the caption buttons.
Shortly after logging on the caption buttons totally disable themselves, they don't even display their function when you hover over them, and to switch back to her local desktop she has to logoff the hosted session.
I've recreated her hosted session user profile to no effect, and if I logon the hosted session with my account it does the same thing. So, must be a local setting on the laptop.
I can't see any process or application that might be grabbing attention away from Remote Desktop.
Has anyone come across this before?
Thanks for your help in advance,

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Good evening,I have a Thinkpad W510 (4319-29G) running Windows 7 Pro 64bit. The system is loaded with the latest software and drives from Lenovo including BIOS 6NET74WW (1.34), upgrade was done Dec 7th (windows update performed Dec 15th).The machine has- 8Gb RAM- nVidia Quadro FX880M, driver version is, 7-9-2010 and video card BIOS is 70.16.5f.0.b- dual harddrives,   - one Seagate Momentus XT 500Gb (ST95005620AS) FW rev SD23 in the main location with C: and some other partitions   - one Hitatchi 320 Gb (HTS723232L9SA60) FW rev FC4ZC50B in the bay.- Intel Centrino Advanced-N 6200 AGN, driver version, 7-14-2010- Intel 82577LM Gigabit Network Connection, driver version, 7-22-2010 Recently I have experienced crashes of multiple windows components at resume from sleep and hibernate.It seems to happen when swithing location (from work to home) and thus switching from docking station with wired network connection to no dock and wireless network connection (dont know if this has any bearing but anyway).In the event viewer I typically have some 6-12 application errors logged. Sample output from event viewer is: Log Name: ApplicationSource:Application ErrorEventID:1000Level:ErrorLogged:2010-12-15 20:30:02Task category100)Keywords: ClassicComputer: xxxxxxx (my computername) Then for each application the following detailed data is written in event viewer in the general tab:#1Faulting application name: rundll32.exe_nvi... Read more

A:Windows explorer + other windows applications crashing regularly at resume from sleep and hibernate

This same error occurs with my ThinkPad X1 Carbon when I connect to or disconnect from my ThinkPad Onelink Pro Dock. Were you ever able to resolve this issue?

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Thought this was problem - Microsoft writes "When you resume a computer from sleep or from hibernation, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out." in their fix for W7 - You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you try to resume a computer that has a large SATA hard disk

Have tried a variety of things like checking all current drivers, turning off hybrid sleep, power troubleshooter, windows update and the like on instruction but my ASUS p7p55d-e doesn't seem to have any Win8 specific drivers.

boot drive C: (partitioned into two logical drives)

Looking further afield found your community hope that you may be able to identify the cause and possibly even a fix : )

Attached dump files as instructed.


A:Windows 8 Large SATA drive time out on resume from sleep

Please post back if you still need help. I'm running way, way behind but will get to each post that's replied to.

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Hi - hope someone can help as I only have a few strands of hair left to pull out!

In the past fortnight a problem has developed with the trackpad - and possibly my keyboard. Here are some of the symptoms

1. The cursor on the screen will suddenly freeze. I can leave the laptop and it's working come back and it's not.

2. If I type on the keyboard (can just touch the keys or I could be typing in a document) and the cursor may freeze again. During this event the small 'mouse/trackpad' on/off icon flashes briefly on the screen. If I hit another key (literally anywhere on the keyboard) a number of times (no pattern to the number) the icon may cycle and the cursor will move and then freeze again.

It's as if every key on the keyboard is somehow performing the role of the FnF9 key.

Unfortunately I did take the laptop on a business trip recently and this time when the laptop booted - the cursor was frozen and no amount of considered or random button pressing got it going. It was a battery out job . That scared me.

If I connect a USB keyboard and mouse then pressing keys on that external keyboard does not cause the cursor to freeze. But it might do anyway - as described at 1. above.

The F9 key will unfreeze the cursor (I guess turn the trackpad back on) - but it won't be long before it cycles back off again.

I've not dropped the laptop. There's nothing physically wrong with it. The battery holds charge and it boots successfully. I've made no hardware c... Read more

A:Portege R830 - Trackpad/keyboard issue


According to your issue description it sounds like the touchpad would be disabled automatically.
As you already mentioned, the touchpad could be enabled and disabled using the function key combination FN+F9

Since you?ve got also some keyboard problems, my theory is that there is some keyboard problem which might be responsible for the touchpad ON/OFF issue.

What do you think about this theory?

I don?t think that there is a software problem because as you already reset the system to early time point (factory settings???). Therefore I think the software conflict cannot be the reason for that?.

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Consider the following scenario:
You have a computer that is running Windows 7 or Windows Server 2008 R2.
The computer has a Serial Advanced Technology Attachment (SATA) hard disk.
The size of the SATA hard disk is large. For example, the size of the SATA hard disk is 1 terabyte (TB).
You put the computer into the Sleep state or into the Hibernate state.
You try to resume the computer.
In this scenario, you receive one of the following Stop error messages:
STOP 0x0000007A
STOP 0x00000077
STOP 0x000000F4

CAUSE:When you resume a computer, the SATA hard disk drivers require the SATA hard dis...When you resume a computer, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out.Click to expand...


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Hello, I have just brought a HP 15 Series Laptop but I have a problem with the tackpad buttons. I find they are hard to press, does anyone else have experience of this and are there any solutions.   

A:Trackpad buttons stiff

#HPExpertDayYou can change the settings and try:http://support.hp.com/us-en/document/c03385366

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Hello, I have a Y50 70 with trackpad buttons that have to be pressed very hard in order to get them to register. Does anyone have any advice about how I might fix this? Cheers

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I currently run win7 ultimate 64bit, 8gig ram, intel i7-2600k cpu, and my OS runs on an OCZ SSD (all specs are in my profile)

Sleep mode is set to S3 in BIOS, I have hibernation disabled (so no hibernation.sys file on my c drive)

When I put my computer to sleep then immediately wake it up, the login screen shows instantly, I type in my pass and it loads in like 0.5 seconds.

When I put my computer to sleep but wait for around 1-2 hrs before waking it, it shows the login screen instantly but after i hit login, it gives me the Welcome spinning circle thingy for like 20 seconds before I can see my desktop. That's like longer than my entire boot-up time excluding POST.

Event viewer doesnt show any performance delay, and I dont think my OS drive (OCZ vertex 2) has a cache so I have it disabled. I'm sure all my mobo drivers and graphic drivers are up to date.

Suggestions on why this might be so? Any idea would be much appreciated!

A:Slow resume from sleep if sleep for long time

My laptop has this issue. I've just accepted the fact that it just does it and simply wait the time it takes or shut it down instead of putting it into sleep mode.

A more logical answer and an explanation would be nice though

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Greetings, my ALPS trackpad scrolls in reverse. That is, when i want to scroll a page down I must start at the bottom of the trackpad and scroll up, and vice versa.

Is there a way to get the mousepad to scroll correctly?

A:Portege Z35-AST3N06 - Alps Trackpad Scrolls in Reverse

Open please Synaptics settings for the touchpad and click on option ?Scrolling?. There you will find option ?Enable reverse scrolling direction?

Disable it and I hope your problem will be solved.

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In my R700, After upgraded to Windows 10, the Notebook take very long time (over a hour) to resume from hibernate mode. No problem even reboot or power on / off. Thanks !

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So, we see that the P-Series have re-introduced physical trackPAD Buttons some years ago.... And there a 3-button design.When will we see these return to T-series? Still haven't read about the benefits of "NO" trackPAD Buttons...  Still haven't purchased a new T-series (T4xxs) since the 430s. Will '480' be when there's a resurgence of purchases of the T-series?

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Hello! I just bought a ThinkPad P50 (Type 20EN) less than two months ago.  Already the trackpad buttons are malfunctioning.  When I single-click the computer is reacting as if I double-clicked.  It makes it almost impossible to use the computer except with an external (USB) mouse.Ideas, anyone? Thanks,-Brian 

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Yesterday, out of absolutely nowhere, the clicking buttons on the bottom-left and bottom-right of my trackpad stopped working. I'd press down on them, but it almost felt like there was a physical blockage > they wouldn't click at all even if I pressed down hard. It was really troubling, since it meant that I'd always have to use an external mouse. (My laptop had fallen off the bed the previous night, so I figured that it was a result of that, even though it wasn't a bad fall and was cushioned by the carpet). Today, however, everything is back to normal. Both corners of the trackpad click easily and crisply, just as they had before. My question, though, is what the heck happened? Is this going to be a recurring problem? It's almost as though something had 'locked' the trackpad such that the corners wouldn't allow themselves to be clicked (note that the touch-sensitive scrolling functionality wasn't affected, just the clicking.) Seemed like a serious hardware problem, but now it seems back to normal (for the time being at least). I just want to know what happened, since it's very weird and unlike anything that I've seen before.

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I have an X1 Carbon Gen 3On all my previous Thinkpads wasy back since the T20 I've disabled the trackpad and buttons in the BIOS, but with this one disabling the Trackpad seems to leave the buttons active. I've always hated trackpads, and use the trackpoint or a mouse. I keep hitting the buttons when typing, which causes problems. Don't want tto diasble the trackpoint, just the pad and buttons. Possible? Also, a Windows Control Panel solution won't work as I run Linux.  

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I recently got this new Thinkpad T460p and installed Windows and Ubuntu in dual boot. Even after 3 Days there was no error. But today I noticed a quite annoying behaviour. When I boot into Windows (Start up --> Grub, select Windows Loader --> Windows 10 starts) there appears the loading cycle (those white points) and for a short moment, even before the locked Windows screen appears, I can see the cursor. But immediately after that (when the locked home screen appears) the laptop won't recognize any input via touchpad, buttons or trackpad andthere won't appear a cursor at all. I need to login and wait for about a minute (Whatever I do, the laptop won't recognize anything but the normal keyboard), thats the moment in which my Laptop realizes that there are more possibilities to input data then just the keyboard and recognizes everything (touchpad, buttons and trackpad).I already deinstalled the synaptic driver and reinstalled the latest update and even tried the one before that one just to be sure. Nothing fixed my problem yet.PS.: When I start into Ubuntu there is no Problem at all.PPS.: When I started into Windows a day ago It worked fine as well.

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