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HP G7 17" screen starts up white and stays white

Q: HP G7 17" screen starts up white and stays white

My Hp pavilliin g7 series laptop running windows 7 home starts up with white screen and no beeps or sounds . Started freezing on Hp logo screen last week only sometimes. Id turn off and it would work on second try. About a year and a half ago I used laptop to preview windows 8. And after I reinstalled windows 7 it has been acting funny. Ie freezing and louder fan noise. I did recently update the bios and a pci device driver that never installed. But now it has white screen this morning. I shut off and powered up and still white.
I took off battery and pressed power for 10 sec plugged back in and still white. Still no noise.
Any ideas?

Preferred Solution: HP G7 17" screen starts up white and stays white

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: HP G7 17" screen starts up white and stays white

Try attaching an external monitor and notice what it displays...

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I have the same problem. When turning on the laptop screen goes to white, I can hear windows starting but cannot see anything. I connected it to an external monitor, which will only display once windows has loaded. I then took the whole laptop apart and discovered the LCD cable was frayed due to a faulty laptop hinge. I replaced the cable and it was the same, just white. The problem I think is with the motherboard and the intergrated video card. Upon taking the whole thing apart I noticed that where the video card plugs in is right where the heat sink is and the cooling fan which gets exceptional hot. I figure it has fried the board to the extend the monitor will not work where it is plugged in, but the external monitor will work but only when windows boots. So sad to say because of the the heat this laptop puts off and if you have it sitting on your lap or bed or anywhere else that it cannot cool properly it has over heated and you will have to get a new motherboard.

Moderator note: Moved from this thread - http://www.techspot.com/community/t...up-white-and-stays-white.199331/#post-1375196

A:Laptop screen starts up white and stays white

"I connected it to an external monitor, which will only display once windows has loaded"... This is normal behavior because the video signal to the external monitor is not sent until Windows loads. If you can see normal video, the motherboard video chip is good

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Can anyone please tell me why my laptop screen turns white and stays that way when i start up?

A:screen stays white

Hi steveicw

Just guessing here but it sounds like the LCD screen isn't working. Basically you are getting the backlight on with nothing in front to change the display. Is there anywhere on the laptop that you can plug in a external monitor and see if the system is booting? I had one laptop like this where the external display worked fine but the screen was all white. Replacing the display fixed the problem. Laptops are expensive and hard to fix. You may need to take it to a repair shop. BOL

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Here is what I have:A Samsung 40g hard drive as master, a Seagate 40g as a slave. A Sound blaster Live CT4760 model sound card, A d-link wireless wda 1320 AN asus AS99127F P4T-E motherboard, 4 256mb Samsung RAM sticks and An ATI radeon 8500 LE 64 m DDR graphic card.Ribbon cables.

My problem: when I turn on the PC, a few things happen. It asks then if I want to boot from safe mode, safe mode with networking, safe mode with command prompt, to try to restore to last known settings or to start windows normally.
I already chose all these options. When I do any of these things, the screen shows a white bar. It fills up to the end and Then nothing after that. When I chose the continue normally prompt, I took a 20-minute shower and returned. Still nothing. At that point I think that it should have advanced into another screen or something.

I am not sure what is on the master drive as it was given to me but i know that it worked at one point.
I would be open to any suggestions that don't involve paying extra money. I know that there is some way to make it work-with some help from smart people.
Also: i have two extra hard drives one is a 60g WD hd and one is a 40g WD.
-Thank you for reading, Bamabeast

A:I need help, my PC stays at black screen with white line

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Operating System: Windows 7 Ultimate
System Manufacturer:HP
System Model: Hp Pavilion DV6718CA Notebook PC
Processor: AMD TURION64 X2 (1.90GHz)
Memory: 2GB RAM

When I start my laptop it display the Hp screen as usual but after that instead of booting it display a blank screen with white cursor blinking at the top LEFT corner, the fan is working like... after 3 minutes of waiting the Windows 7 logo appears and Windows Starts. I thought the problem might be that the bootloader got corrupted or something, so I tried booting with Windows 7 CD both but no change still same blank screen with white blinking cursor But Now it gives me Operating System not Found after 3 Minutes Windows Starts Normally. Please note that I have been able to enter Bios setup and change the booting option as well. Bios was showing all the hardware as it usually shows. I Tried to change the HardDisK But the Problem Remained.
When I try to Press F11 recovery button it performs same thing, blank screen with blinking cursor.
I Also Tried to Format but because when i boot it doesnt take the cd and remain with the blank screen with blinking cursor. After Window Started I Entered and run the setup.exe and installed Windows again but the problem was not solved !!!

Any Help ???

A:Laptop starts to a blank screen with white cursor blink

Is this a brand new computer? When did this start happening?

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I have searched through a lot of threads and couldn't find any with this specific problem. Yesterday when I got up I turned on my computer. I have a Compaq Desktop with an Intel Celeron D processor and Vista Home Basic with 2 gigs of Ram and a LCD monitor. When I turned on the monitor the screen started flashing white, so I immediately shut the computer off. When I turned it back on the screen was still white but it had the warning saying that I may have had recently installed hardware and it failed. So it optioned me to go into repair mode, which I did. Repair mode gave me the option of using System Restore and I used that. The computer rebooted fine. When the PC was done with system restore I got a error message from Norton Anti-Virus error number 3035,2. My anti virus was turned off and I was prompted to do some hot fix. Which wouldn't download when I tried it so later in the day I found the Norton webpage and downloaded the Hotfix and it has worked fine. Norton Antivirus also had to be turned back on and updated and it all worked fine. I ran diagnostics, defragmented and anti-virus checks everything and it all says everything is working fine.

Now I am oddball in the fact that I turn off my computer when I am not using it. So I turned off the computer and few hours later I turned it on again and there was no white screen. So I had to go out for most of the day and when I got back I turned it on and had the white screen again. So I turned it off and then back on ... Read more

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Hello everybody. I own a Zbook, and today a small white dot appeard on my screen. Is brighten then his surroundings and it can be perfectly be seen on the white background. Is quite annoying. Anyone knows a cure for this? my notebook is under warranty, but i still i will prefer if i can fix it somehow whitout changing the display. Thank you

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Computer covers whole screen with either white, or white with black, and blue stripes. Multiple times a day.?
This computer was bought in 2005, (HP Media Center PC). Within the second week this freezing(it freezes, and the screen has a white or white with black and blue stipes) occured( yes second week, my brother was uninformed and thought it was normal and didnt return it. It happened often enough as to save anything you were working on every ten to twenty minutes on a bad day. It settled and slowly became less of a problem, then stoped. One day he got a virus and had to restore the computer, the freezing started up again. same as last time, it settled then stoped, a month later, i recieved this computer as a hand me down, as my brother went to college and got a MAC. That was in mid summer of 2008, a week and a half ago, i got a huge virus, i restored my computer, and the freezing started up again, after not doing it once for over a year. It has gotten as bad as freezing every 30 minutes some nights. And earlier today it froze, i turned off and on my computer, went down stairs, and when i came back it was frozen again. I had not even used and program. Please help if you have any idea whats wrong!
Things to keep in mind...
-It only happened after the computer was restored, or bought(ish)
-Its not a normal freeze where you see the programs on the screen still, the screen goes completely white, or white with black and blue stripes.
-4 years old


A:Screen Freezes and turns white or white with stripes

Then maybe it isn't freezing at all. Maybe there's a problem with your monitor, vga cable, or video card.

Try a different monitor/cable and see if that changes anything. If it doesn't, then try reseating the video card--if any--and if that doesn't work I suggest getting a cheap one from someone's old pc at least to test with.

Installing a new video card can be complicated, but google search for a guide or follow the setup instructions for the video card to the letter and you'll have no problems.

Let us know what's going on, we love to help here... it's like an addiction, but we can stop anytime... really we can.

Welcome to TSF. I know I come off a bit strange, but most of the people here are friendly... and nowhere near as messed up.

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We have several computers here that are all of a sudden having problems watching radar (weather channel - we're a landscape company)or any video or pictures that change. The screens either get white squares that keep coming up across the area or the area is completely white....several operating systems from XP to 7.

A:white squares or completely white screen

Are they all updated with the latest video card drivers, directx, and flash?

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I got a 2nd hand laptop the other day and when im on web pages that have a white background the white looks a little like cream not white as it should do.

i have changed the brightness but still the same and the screen has been cleaned so what could be the problem and what can i do about it?

the laptop runs on Vista.

A:White is not White on my laptop screen

Follow this tutorial specifically,intensity
Color Scheme

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Hello,I recently upgraded my Laptop to Windows 10 Home, updated all drivers and almost done my entire setup. I noticed that the Wireless Button which is used to turn on Airplane Mode is working normally but the LED always stays white. I've done my best to update all my drivers (the ones provided at HP's own site is only upto Windows 8.1, so I had to do some tinkering in the OEM sites of the devices namely Mediatek, AMD etc.) but still no solution. Am I missing something?  I am attaching the Screenshots of the Bluetooth and Wireless Section here    

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Hi. And thanks for reading this post.
Description: Windows 7 Starter (netbook) loads , desktop is visible for about 30 seconds, then is taken over by a white screen with a submit box on the right bottom portion of the screen. Other than a one-line warning that says "You have 30 seconds to connect to the internet," there are no other messages or directions. I suspect it is some type of flawed ransomware, with an intelligent, very well-hidden code.
From a USB, using command prompt, I've tried several dozen malware scanners including HitmanPro and MalwareBytes without success.
The computer was infected on 11/18/15 and the virus seems to have deleted any previous restore point(s).
The white screen virus locks up Safe Mode and Safe Mode with Networking. The white screen also launches when trying to use explorer.exe or opening up notepad to save a file to the desktop. Tried to use a new user account to bypass the virus, but the white screen locks up the new user account in the same way.
Safe Mode with Command Prompt works.
I am thankful to be here for some professional help and look forward to the learning experience.
I followed Bleeping Computer's directions and uploaded the relevant logs from a recently run Farbar scan.
Thank you in advance for any assistance you can provide.

A:White Screen Virus - How to Disable White Pop-Up Screen?

Greetings RecycleZone and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter pro... Read more

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Hi There,

I've been having major problems with my laptop over the last few weeks, it constantly is running extremely slowly, and the CPU and Physical Memory are both running at high percentages (right now
at around 75% each) - I've running the Hijack this log (below), any help would be much appreciated.

Thanks in Advance

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:48:09, on 06/02/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal
Running processes:
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\P... Read more

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Hello! Can you help me? I have HP Pavilion dv7-6b54er with windows 10. My wireless button works, but it have only 1 colour (white). Why? When I had windows 7 it changed colour if wifi "on" or "off'.Wireless button had 2 colours: amber (wifi off) and white (wifi on). I have HP Wireless Button Driver the latest version (Nov 14, 2012). Thank you!

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What happened before the browsers wont work: 2 days ago a brandnew rogue antivirus (Antivirus Scan) slipped into my computer and went rampaging around showing fake virusses on my pc, made it unable for me to open my taskmnr, showing pop-ups and messed up my browsers saying that it would be "dangerous" to browse around. Took me a whole night to figure out how to get rid of the mallware... i downloaded mallwarebytes but it coudnt find the virus (it was outdated for 7 days and could not update) in the end i solved the problem by opening ccleaner in safe mode and disabled the autorun, searched back the pad, deleted the file and then after a update let mallwarebytes do the rest on a leftover registery key and file which was found.

Problem: When i open my browser now (explorer9 32&64bit & firefox4 64bit) it wont get me anywere. It keeps loading and it stays blank. Strangly though, Songbird (who has a build-in firefox-like browser) and HP's own internet browser do work. Furthermore when i clicked the activationlink to use my account on this site firefox opened with a blank page yet when i tried again in the buildin browser off songbird it did sayd the account was already activated.

I tried: -messing with the proxy, it was on auto detection but turned it to no proxy. (i dont have a server here)
-reinstalling explorer and firefox and installed chrome to test if it was only with previous installed browsers. resetting browsers.
-browsers are not set as work offl... Read more

A:Browser stays white after rogue attack.

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i'm Getting this message, when i try to change the desktop back, after removing some trojan horses and viruses: Windows Internet Explorer
"file:///C:/WINDOWS/privacy_danger/index.htm" wurde nicht gefunden. Stellen Sie sicher, dass der Pfad bzw. die Internetadresse richtig ist.

A:desktop stays white, appear + icons work

Welcome to TSF

Did you have a specialist help remove your trojan? If not The security team can help you with those. You are probably still infected. We cannot assist you with this issue here in the Microsoft Support Forum.

Please read this sticky: http://www.techsupportforum.com/f112...ed-203704.html

If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete.

After you?ve posted your logs, please be patient, as the Security Team Analysts are very busy.

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My sister (in a distant city) got a new computer running XP called me. Her kids got into the computer and now the screen is black except for a white stripe along the top withe words written there, "out of range."

No mouse control and no cursur.

Any ideas on how to fix?

Thanks, shortcut

A:Black screen except for white strip reading "out of range"

The out of range error is usually generated by the computers memory having problems. try taking the cover off the pc and re-seating the memory. If you can get a memory diagnostic tool off the net somewhere use it. The other guys who post here may be able to tell you of a good one.

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Got a problem with a compaq presario CQ56, in that whenever I log on to my main profile, it will start normally, and the desktop and icons will appear for a second, after which all the icons disappear and a few seconds later, so does the background, leaving me with a blank white screen. All the programs seem to work fine though, just "underneath" the white screen, as when I ctrl+alt+del, it returns to how it should be untilI perform an action

So far I've tried restarts, full shutdowns, emergency shutdowns(battery removal), switching users back and forth just about everything from taking it apart, which I don't think needs to be done

Any and all help would be appreciated

A:White "cover" on screen (compaq presario cq56)

If you can, try hooking the laptop to a computer monitor (should have a video input jack on the side somewhere) and booting the computer, then hitting FN until you get a picture on the monitor.

EDIT: I missed a few elements of the original post, sorry

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Very odd problem. I was looking at website: wiki.ffxiclopedia.org I am usingthe newest IE, and OS is Windows 7.

The site was working fine. I went to search for something an it broght me to a white screen that had text in the upper left hand. The text said "Too much of something"

Thats it.

I thought the website was hacked or crashing, so i tried to do the same on a differen computer. The site worked fine on a different computer. The site also works fin on the computer with the problem if i enter through "InPrivate"

I rebooted the computer and still get the same problem, I find this odd because it works with in private filter, but not the normal way.

All other sites work.

I am running a full scan for malware and viruses now.

Any thoughts on what is going on, I can't find anything through internet searches on this.

A:Solved: Problem: "Too much of something" is written at top left of a white screen

i just had this same problem ... to fix it i just deleted ALL my browsing history, including favorites website data. hope this helps

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I took my notebook to Bestbuy last week because it was greatly overheating... it was going as hot as 82 degrees celcius. A few months after purchasing this laptop, my screen began to have this faint mark on it, which almost looked like dust was stuck inside the screen, scattered inside a 1cm circle on the top-center of my screen. It is very faint and can only be seen when I tilt my screen, but it's very visible when in the dark. Over the months, it grew larger and now it's almost an inch large. I figure its due to the overheating, so I decided to send it into Best Buy with only 5 months left on my warranty.

Anyways, I got the call of Friday that it was ready to be picked up, so I drove down there yesterday and the screen wasn't replaced and the mark was still there. They Geeksquad guy told me they won't replace it because its what they call a "white spot" which is created from me banging my finger or an object into that part of the screen. I never touch my screen and nor does it make any sense it can be this "white spot" because it's just getting bigger.

What should I do? Is Bestbuy right, or are they trying to just get out of a repair? Have any of you had a similar issue with your screen?

A:Notebook screen "white spot"? huh? Bestbuy's messing with me, I think.

If you know you have honestly never touched the screen go back and tell them what you told us here. You never touched it and it got worse. Tell them you have warranty left and you want the laptop fixed. If they start making up excuses and such just say something like this...

Warranty is for Defective products which this is & was not caused my myself so I would like this fixed under warranty or I'm going to get head office involved and so on.

Just dont start yelling at them because then you will get no where.

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Have read the instructions at: Blue Screen of Death (BSOD) Posting Instructions tried to download the SF_Diagnostic_Tool, but it seemed to hang. There are several enquiry posts on that thread which have not been addressed I also noticed. I do not know which other 'configure dump file settings' will be likely to shed some light on my crashes.

My dual core 32 bit, Windows 7 Home Premium (4GB Ram) which I upgraded to several years ago - away from Vista - is now crashing on a regular basis, at least once a day. I get the following.

"STOP: 0x000000F4" blue screen with white script.

The pc will restart after about 10-20 minutes if I let it stand. The full blue screen crash seems to happen when I have one or several browsers open. Activities will suddenly freeze, the clock will stop, the mouse become unresponsive, then a complete freeze, then after about 30 seconds, blue screen.

Is there a pc log to tell me what is going wrong & how I can correct whatever it is that is causing these crashes please? The crashes are becoming more frequent over the last 3 months or so.

For the record, my Windows 7 is now less stable than Vista was, crashes more often, crashes playing music (wav), crashes playing videos (Power DVD), and blue screen crashes when I surf the Internet.

I am pretty sure Win7 compiles some form of "crash dump" record before it restarts. Please specify or kindly suggest which crash recording module will tell me what is happening here?... Read more

A:Multiple crashing - "STOP: 0x000000F4", blue screen with white script.

If you need to let machine stand before it will reboot then probably be an overheating issue have you checked/been monitoring temperatures at all

Have a look in C:\Windows\Minidump for any dump files generated
Dump Files - Configure Windows to Create on BSOD you want method 2 step 2 IMO (its easiest)

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Hi all,

I am having a problem when i install windows xp, i have deleted the partition using the windows xp partition tool i have re-create an ntfs partition of 160 gig and quick formated it.

The first stage if the installation of windows will copy the file and reboot. At this reboot, my computer will try to reboot but will stays at the DOS black screen with a blinking cursor, it will stays there forever without starting to boot.

Any help?

A:Install XP stays to Dos white blinking cursor before boot

restart the comp and install windows again but dont use the quick format, its crap.

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I've been seeing what appears to be a windows bug, but I havent been able to locate any discussion or permanent fix. In a application that has been maximized, the top inch (edge-to-edge across the top 80-100 pixels? or so, enough that the office ribbon is mostly obscured) becomes white, and clicking in that space actually clicks-through to the application (or desktop) that is behind it.

It appears to only happen to a single application at a time, and the effect disappears if the user pulls that application out of full screen mode (using the Windows-Arrow shortcuts, as the minimize, windowed, and close buttons at the top are no longer accessible). I've seen it in IE, Word, Excel, and Acrobat. The issue disappears with a reboot. I can probably count the number of times it's occurred on both hands in the last year, and I've never had a chance to really do much more in the way of testing. I dont believe there's any event log entries that appear in conjunction with it.

Our office is running all dell hardware (laptops and desktops of different flavors), on Windows 7 32/64bit, and the only thing that appears consistent between the users having the problem is the use of two monitors.

It started happening to just one user about a year ago (infrequently) and has recently been reported by 3-4 more users in the last couple months.

We've been users of AVG and Malwarebytes, and I dont suspect anything nefarious... just seems to be an irritating bug from the looks of... Read more

A:Win 7 - Top 1" of full screen window becomes white/click-through

Hi and welcome to SevenForums,
Your showing windows 8 as your os :/
Is this just a misprint or what ?
Please update your system spec's page with this forums free utility it is listed above my signature,

Use Clean boot,
Click Start and type in the search box,
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,

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Using Windows XP here, and this is happening more and more frequently: I click on a web link, or "Next" on a message board or website, and get a blank white screen with "Done" at the bottom left. Sometimes it seems a bit more promising, as along with the blank white screen there's the blue bar creeping (or seeming to stop) along the slot at the bottom left beside the words "Web site found. Waiting for ...". If I wait it out it'll take three or four minutes before the site comes up, but many times the screen stays blank and the word "Done" appears again. I can start over and usually get what I want, but this is annoying. Please, might there be a reason for this happening that could be fixed?


A:Blank white screen that says it's "Done"

Do you keep up with routine maintenance on your computer?

If you use another account on your computer do you get the same results?


Basic Computer Maintenance

Basic computer maintenance everyone should do

Slow Computer Checklist

Slow Computer? Check here first; it may not be malware

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I just recently bought this pre-assembled PC, a HP Pavilion I think, not even 2 months ago, and about 2 weeks after purchasing it the screen starts to go white and sometimes has lines through the screen. Also, when it does this it freezes irrevocably and remains white. I have had Norton Anti Virus and Spy Sweeper ever since the day I brought it home and use them often. I also have tried defragging and I still have this issue. On top of everything else, there seems to be no pattern to follow. So if you can give me some help, that would be great.

A:The dreaded "white screen"

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was online...had trouble scrolling...Powered down to reboot pc..Laptop refuses to boot..led on power cord come on green/white about 1 sec...turns orange and get quick orange light on f12..try to boot again...quick orange light f12(wireless) indicator light...laptop does nothing..I have hard boot...drained battery...no luck...pulled mem cards...no luck..starting to feel little downhearted...no $$'s to replace or repair much...and thanks for all help...laptop has been kept clean inside and outside...  

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i have a weired problem on one of our staff laptop. its core i3 system having windows 7 64 bit.
initialy it had visio 2010 and office 2013 installed .. the problem was that when outlook was opened it would open but no text / menus were visible. it was all a like a white window having only title bar.

when i wold open word/excel they would show same behaviour but it would also open some sort of dialog box which was all white.. no button to click on it.. only close button was visible .and clicking on it would exit word/excel/access.

i also tried outlooke.exe /safe .. /resetnavpane.. but no luck

so i removed visio 2010 32 bit and rebooted system . still same issue.

repaired office 2013 32 bit still same issue...

uninstall office 2013 and reboot and and install office 2013 32 bit still same issue.

uninstall 32 bit and installed 64 bit same issue.

sfc /scannow found no violations..

tried it with local administator account same behaviour.. also tried with another local admin priviledges account same issue.. tried with domain accounts same issue..

i removed display drivers and tried wiht standard drivers same issue..

updated to latest drivers still same issue..

i however created a .docx file and opened it with word .. it did opened but some menus were not visible they were just white places instead of the icons for vaiours actions (like bold/font etc).. but i by guess work wnet to options and tried disabling hardware acceleration but still same issue...

please hel... Read more

A:office 2013 interface white washed menus appearing as white spots

A screenshot of the problem is attached. This is the first screen that opens when launching any office applications and as seem there is no click able button there just the cross button clicking it closes application.

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im running on windows xp and this has never happend to me before

well yesterday i turned off my pc came back to it turned it on it started up for 3 seconds then the screen went black with one white flashing dash at the top left

if i restart it it happens again. I changed my monitor and it still didint work so i know its my hard drive or something
any help would be greatly appreciated



A:Computer Starts With Windows XP Then Goes Blank With White Dash

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Ever since I got this notebook, all I've had are problems, and HP has never been able to resolve a single problem. It's like the warranty is completely meaningless. They didn't even replace defective parts, let alone replace the entire notebook.I've had problems with the hard disk, and was told we can't solve this problem as this is a problem with every envy notebook.I've had a problem where dust is building up inside the screen (between the screen and the external glass cover), and I was told I need to send the notebook to the service centre (even though I have an "on-site, at home service warranty? for 3 effing years). This one time, one HP tech even told me "ENVY NOTEBOOKS DON'T SUPPORT VLC PLAYER, YOU MUST PLAY MULTIMEDIA USING WINDOWS MEDIA PLAYER ALONE". NOW, I have a white line appearing on the top corner of the screen, and HP said I need to take a picture of the problem in the BIOS. The BIOS itself has a white background. How can I click a picture of a white line on a white background? If I write with white ink on a white paper, can anyone read it? I explained this precisely, and was told "Since the issue is not present in BIOS, we need to check if this can be covered in the warranty". WELL, THE ISSUE IS PRESENT IN THE BIOS, IT?S JUST THAT IT CANNOT BE SEEN AS IT?S WHITE ON WHITE, AND YOU WANT TO TAKE ADVANTAGE OF THIS AND NOT REPLACE MY LCD? The issue is present in live linux USB sticks as well! All you need to reproduce it is a DARK BACKGROUND. ... Read more

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My brand new laptop, never damaged, nor dropped has these staticky flickering white lines and dots. The problem started after maby an hour after opening the box and turning it on. Keep in mind i just got it a day ago.

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Hi all

Ill cut to the chase.

What I am asking is someway of turning the Entire Windows Desktop/Screen "Black and White" not simply High Contrast.

I am one of those unfortunate ones, like many, that suffer from quite severe migraines from time to time. Couple this with frequent headaches, sometimes daily. This obviously isnt helped by the fact that my hobby and career are both in IT. I have tried every possible solution to alleviate the headaches. Lay off certain foods, make sure to have a balanced diet. Turn off any strong lighting around my computer screen, remove any strong colours from the desktop etc......

Windows XP / Vista have tried to address this issue with the accessibility wizard, where you can select the High Contrast Options to take any strong colours off the screen. Unfortunately this still doesnt get rid of everything.

When you make any major changes or "logoff" in XP/Vista, the screen fades to "black and white" for a short period. If you know what I am on about, thats the effect I am after.

More than likely a black and white layer is laid over the desktop to create this effect, unfortunately you would not be able to access anything underneath.

I need a fully functional XP machine in complete black and white.

On old CRT monitors you were able to remove the colour, making the screen B&W, but with alot of LCD screens this function is not available.

If anyone has any ideas, you would be helping so many people.

Any assist... Read more

A:Turning the Windows Desktop completely "Black and White" not just "High Contrast"

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So, ill be adding a video of what happens. Basically My dell precision 360 will "start" and it will make a loud noise and nothing shows on screen.

A:Computer "starts" and stays that way

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Does anybody know how to fix this issue so I can actually see the text. They are both set to the same colour but can't seem to change it?


A:White Font/White Background

Hi cbenson87, and welcome to 8 Forums.

This tutorial might help you:

Color of Background and Accent - Force in Windows 8.1[1]=Appearance Personalize

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I have read and tried many different suggestions, but I have no idea what is going on. The white on my dad's laptop is showing up with thin aqua vertical stripes in it. I have tried many different things (system restore, updating drivers, etc) and nothing has worked. The only thing that helped a little was when I calibrated it and it made the white in the window look white, but everything on the desktop that was supposed to be white, was not.

Does anyone have any idea what is going on here?


A:White is not showing up as white on laptop

Whatever it was, it has resolved itself.

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I have a new laptop with a gig of Ram and very few programs on it. It runs Vista. I've been building a huge mansion in Sims 2 (basic prog only) and it's run just fine. I have about 17,000 items of CC and it still ran fine.

Yesterday I discovered I could change some settings and make the picture more detailed so I did so. Things looked so much better but as I began having a display driver error message I figured I would see if mine needed updating. I had trouble finding the right one but finally did on the Gateway site. It said my driver is up to date.

Today I was testing out some new CC files and the game began crashing so I worked and found the bad files. The game was working ok.

I began slowly putting some of the files I had removed back in to be tested. I was trying to make it easier by renaming the downloads dir to downloads2 and making a new downloads dir.

At some point, and I can't recall exactly when, I began not even being able to load the game at all. I'd start it and before it even reaches the first screen I began getting this white box with a red box with a white X in it. Nothing else will happen.

1. First I removed the files I'd put into the new downloads dir. No change.
2. Then I deleted the dl dir and renamed the downloads2 dir back to downloads in case there was a conflict, though I couldn't imagine why there would be except they were in the same main directory. No change

This means that the problem has nothing at all to do... Read more

A:Sims 2 suddenly gives white box with white X in red box

I am haveing the same problem i instaled the game after a bad round with BV then put mack all my cc it was running fine but the net day when i tryed to start the game all i get is that white square with the red X and sims 2 whats up?

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Update: Solved by switching themes to basic and back.

In Metro mode I see this... I don't know what happened last as I don't use this PC often but it's running Windows 8 Build 8102. Even the switcher button "start menu" in normal mode shows white instead of black.

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My Apply Button in Internet Options is "white-out" or grayed-out" in my Internet Explorer brozer , therefore I cannot make any changes in my Internet Options. Please explain how to fix this problem in very simple steps being that I am not a computer wiz !

A:Apply Button in Internet Options is "white-out" or grayed-out"

closing duplicate, please respond at http://forums.techguy.org/windows-vista/1041319-internet-options-apply-button-grayed.html .

please do not create duplicate threads for the same issues.

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I was browsing the web when suddenly my pc froze. There were some discolored pixels and few weird lines. Then the os crashed.
After it crashed I tried restating but the screen just stayed blank.
I noticed that cpu fan seems to be spinning slower than usual.

I tested the monitor and psu on my other pc, both checks out. I tried with my old gpu and still no luck.

Not sure what to do next.

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When I turn my computer on I can hear it starting up and the lights come on to the power supply but the screen stays black.

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My smart touch desktop starts up but the screen stays black as if it's still off. I can hear it runNing but nothing turns the screen on.  It worked fine yesterday I have even left it unplugged for hours but nothing is turning my screen on.   Please everything is on there!!!!

A:My smart touch desktop starts up but the screen stays black ...

Hi there @JeniS,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the black at startup. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Please get back to me and I will do all I can to help.

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I recently purchased a T3620, and I tried to replace the original one (NVidia Quadro K2200) with  low end one - NVidia nvs 295. I found I cannot get video output after power on. I put the K2200 back and it works again. I tried other old cards and none work. The cards are confirmed to be working themselves on other machines.

So  the question is: It now seems that T3620 can only use the cards in the configuration list. But why T3620 cannot use other cards fitting the same spec -- PCIE 2.0 x16, no extra power supply?  If I recall the old Dell workstations, they can use all kind of video cards, as long as interface is compatible. Is there white list in the BIOS to prevent other type of video card to start?

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Their is a Red Circle in my systems tray in the right hand bottom corner and every 10 seconds is pops up saying "Your computer is infected!". Very annoying. Can anyone help, I have ewido, hijack this, ad-aware, norton, singer, CleanUp!
here is my log.
Logfile of HijackThis v1.99.1
Scan saved at 09:20:43, on 30/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:... Read more

A:"Your computer is infected!" Keeps poping up in systems tray? Red Circle with white X

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I'm a network admin for about 30 users. About 10 of them are having a problem with any new document in Word (both XP and 2003). A small hollow square appears in the upper left corner. They're unable to delete it, and it freezes the "File" button on the Menu bar. Sometimes it freezes Word totally. They are able to print existing documents opened in Explorer. Very annoying! Any thoughts?

A:Word XP & 2003 - "little white square" in upper left corner

Hiya! and Welcome to TSG!

As nobody has an idea yet what might have cause the issue (as it is unusual), maybe uploading a screenshot would produce some ideas to resolve the problem.


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Hello there, friends at Tech Support Forums. Once before I visited the website and received timely, effective assistance with a problem, and I'm returning seeking similar advice.

I've browsed through a few other postings, and it seems that a few other people describe the same sort of situation that I'm dealing with. I'm using a laptop with Windows XP, and in the bottom righthand taskbar there is a red circle icon with a white X that simulates Windows antispyware message. It periodically states the following in a popup box:

"Your computer is infected! Windows has detected spyware infection! It is recommended to use special antispyware tools to pervent [sic] data loss. Windows will now download and install the most up-to-date antispyware for you. Click here to protect your computer from spyware!"

If I click this bubble, then it leads me to a website that encourages me to download a program called PC-Antispy or PC Clean Pro. Also, another message pops up periodically. This message also has a bubble that leads to the same website to download PC-Antispy program.:

"Windows Security Alert
To help protect your computer, Windows Firewall has detected activity of harmful software. Do you want to block this software from sending data over the Internet?

Name: Trojan-Clicker.Win32Tiny.h
Risk Level: Critical
Description: This Trojan opens a range of web pages without the knowledge or consent of the user. The Trojan adds a rule to the Windows Firewall which ... Read more

A:Computer infected. Please help: Red Circle with White X in taskbar/"PC-Antispy"

My apologies for being preemptive, but I was hoping I could provide more timely information to you, so I followed directions that were given to other folks with similar problems. I downloaded Combofix and the Windows XP Service Pack 2 program, turned off anti-spyware/anti-malware programs, and then dropped the Windows SP program into the Combofix program. I ran into no problems, and I have included the three logs requested in other forums in this reply (e.g., ComboFix.txt, new HijackThis log, Add-Remove Programs.txt).

The red symbol with white X is gone, but when I try to go to Tech Support Forums via Google Search results, I am still redirected to other sites. Also, I still periodically get a Windows Security Alert stating:

"To help protect your computer, Windows Firewall has detected activity of harmful software. Do you want to block this software from sending data over the Internet?

Name: Trojan-Spy.Win32.KeyLogger.aa
Risk Level: Critical
Description: This Trojan has a keyboard logging function, which is intended to steal information from users of a range of on-line payment systems. . . [etc.]"

So, it seems like there may still a problem. Please see the logs below. Thanks in advance for any advice you can provide.


ComboFix 08-10-12.01 - Owner 2008-10-13 11:27:17.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.565 [GMT -5:00]
Running from: C:\Documents and Settings\... Read more

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I do have 3 weird icons on the desktop. Each I delete them and refresh desktop or reboot computer they appear again! Anyone knows what to do to delete them. Thank you.

ScreenShot 1

ScreenShot 2

A:How to delete weird white icons "files" on desktop

What was the last thing you did before they showed up?

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I don't normally start threads like this. Not all product manufacturers are created equal and some are notably better than others. But what bothers me is when a company makes a very decent product and then in a covert manner, cripples it as a means to gouge/fleece the consumer. I contacted HP about this issue and was politely told "thank you, we'll take it under advisement" and that was it. Based on what I've read thus far, I'm confident I will not see any actions taken on the issue I raised.
So, with that out of the way I'll get right to the point:

Hewlett-Packard has been putting a "white list" in their computers (in the BIOS). They started this sometime in 2010. What is it? It's a list of "acceptable hardware" that may be installed in the computer. The most common internally installed piece of hardware is the network card. While many laptop motherboards have the graphics card (GPU) soldered directly in place, the network (WiFi) card is an optionally installed device that goes in an internal PCIe slot.

The devious thing that HP did was that if you go out and buy a newer/better WiFi card and install it, upon cold booting the computer will check to see if that WiFi card is in the "white list". If it isn't, the computer WILL NOT BOOT.

Now, HP claims they did this in the "best interests of the consumer", because they supposedly test the best WiFi cards of the day and put those in the white list. However, networkin... Read more

A:Beware the dreaded "white list" -- HP is guilty as charged

I've already been boycotting all HP products for several years now because of their poor customer service and their policy of abandoning older products, etc. Up until this, their latest outrage had been the smug announcement that their newest machines that came with Win 8 installed would not be backwards compatible with Win 7 because they had no plans to make drivers for it. They pulled a similar stunt when Vista came out and the refused to update the drivers for many of their older printers.

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