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Yoga 370 random black screen after sleep

Q: Yoga 370 random black screen after sleep

Hi, I have the device since 2-3 months. Since some time, the yoga has problems coming back from sleep. Usually i press the button, or open the lid and the device starts to the login screen in 2-3 seconds. Sometimes, pressing the button or opening the lid does not work. The power button light stops "breathing" and turns on, but the screen stays black. It looks random to me. Only way to solve this is to press power button for 10 seconds and reboot completely (tried different things, e.g. detaching, attaching external screen, press the button shortly, close and open the lid). I turned of hybrid sleep and fast startup, but did not help. Somebody else experiencing this? Any solution available? Best regards

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RELEVANCY SCORE 200
Preferred Solution: Yoga 370 random black screen after sleep

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 76

Hi The laptop was working perfectly until i updated the intel HD graphics driver to version 23.20.16.4849 (27/10/17).  As soon as I did this, the machine would not wake from either sleep or hibernate mode when the lid was shut. When I open the lid it will either enter staright into a black screen, and I can hear the fan spinning with lights to the right hand side but no further activity. Sometimes the Lenovo log appears on the screen first and then enters into a blank screen state. I am on Bios Lenovo C6CN34WW 29/10/15 As soon as I press and hold the power button to turn off, and then turn on again the machine loads into windows perfectly, with a visible display.  Any suggestions how to fix this? Thanks

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RELEVANCY SCORE 65.2

 Hi all,First post!  My Dad's Lenovo laptop goes to a black screen when starting up, so is unusable.I haven't seen it in the flesh yet but have started to research things for him and have found that 'black screen' shows up quite a lot for Windows 10 and Lenovo PCs! We were so impressed with my Dad's PC I've ended up with the same model myself:Lenovo YOGA 500 Convertible Laptop, Intel Core i7, 8GB RAM, 256GB SSD, 15.6" Touch Screen.Also labelled as: Yoga 500-15IBD Laptop (ideapad)  I see some people mentioning hardware failures and others device driver problems with the graphic card etc. but haven't read a definite cause/fix for this so far. I've just found this recent critical BIOS update for this PC which mentions the black screen problem:Software name: BDCN63WW Version 63[Important updates] Fix Win 10 lid close black screen issue.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...I haven't seen this mentioned in the forums? Has anyone else used this?If the PC always boots to a black screen I'll obviously have trouble installing this! I'm hoping that it will boot in Safe Mode or I'm going to have some trouble installing it?! I don't know whether to install the BIOS update on my own machine which is running fine - I think I'll wait until I see my Dad's laptop first which will be in a few weeks. Has anyone had any experience of this BIOS update or other comments on this?Thanks. &nb... Read more

A:Yoga 500 'BLACK SCREEN' - BIOS update: "[Important updates] Fix Win 10 lid close black screen issue"

I'm still wondering about this... I've just updated the Lenovo Companion after seeing it mentioned in another thread. It looks like this s/w is supposed to scan the PC and recommend Lenovo updates - critical and nice to have ones. Initially the Companion was showing a critical update for Lenovo SHAREit and a recommended one for my BIOS. It says I'm currently on BDCN28WW and offered something like v61 and not the 63 I mentioned in my first post? After letting it update SHAREit and re-scanning the BIOS update is no longer being offered and still shows me on v28 ??? I'm not sure I trust this 'Companion' app!My laptop seems to be running fine so I don't want to break it updating the BIOS if it's not required. For all I know my Dad's broken one may be broken because it upgraded?! Does anyone else use/trust the Companion app?And has anyone else seen it change it's mind on recommended BIOS updates?Thanks.

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RELEVANCY SCORE 61.2

This is driving me crazy.

Right after I boot my laptop, the screen flashes randomly.

Also something is stealing focus from what I am working on to something else.

Then it likes to suddenly go to a grey screen. I have to manually reboot.

If that is not enough, it like to just reboot.

Scanned with my AVG and Kaspersky, nothing found. Tried TrendMicro House Call, nothing. Dr. Web, nothing.

All drivers are up to date.

I have run it in the safe mode for about an hour with no problems. No new software installed recently. I went to restore and it was only dated from the previous day, so no help there.

I would prefer not to Nuke and pave, but if that what I need to do, I can.

Any thoughts, theories, explosives you can recommend for this?

I await with enlarging piles of hair as I pull it out.
Roger

A:Windows screen flashes, random grey screen & random black screen

Welcome to SF!

This sounds like a case of overheating, Download Speccy and upload a Screenshot
when in normal use (not Safe-Mode).

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RELEVANCY SCORE 61.2

Hi All,I bought this laptop yesterday and i have seen that it randomly goes to sleep and can only be waken by putting the charger on. I have customise all the power settings but it still happening a lot.. hope i not bought a lemon! Also how in the world you get this active pen 2 activate? it comes with 1 x aaaa battery & 2x tiny batteries for bluetooth. I put the aaaa in but can't figure out the where the 2 tiny ones goes and the manual diagram doesn't help either!!  Thank you

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RELEVANCY SCORE 58

Hi Issue: Thinkpad X1 Carbon 5th Gen black screen / 'screen off' on resume from sleep I know this issue has been posted about several times regarding the X1 series but .... none of those threads seem to have any kind of answer to this problem. This seems like quite a horrendous issue for a +1500 to have !! Constantly 'hard rebooting' and losing all my open work is seriously seriously annoying. Please note: My drivers are 100% up to date based on Lenovo's own update software. I have all official Windows 10 updates issued to date (21 aug 17). These are the patterns I've noticed: - It doesn't always replicate the same behaviour: after resume from sleep sometimes it's 'black' and other times it's fine. I'd say 66% of the 'lid openings' it's OK but 33% of cases it's not.- I've found that if I shut the lid again and reopen (often 3 or more times and waiting 30+ seconds on each open then 30+ seconds on each close) then I can eventually 'force' it to turn the screen on.- If I 'manually' set the unit to sleep from the start menu rather than just closing the lid, I'm pretty certain that it *does not* exhibit this problem. I'll be 100% certain once I've tried this a few more times.-  I've removed all USB devices from the laptop one-by-one and waited for the problem to reoccur thus ruling out any single or combination of USB devices.- I have the 'lock screen' shown when it does successfully resume from sleep. - The screen 'blackness' looks t... Read more

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RELEVANCY SCORE 58

Hello everyone. I'm very sorry for just being a new member and allready posting.
I felt like i needed to post this straight away as i've seen the technichal support given by the community
and as much i can be honest, this is the top website i found with the most fixes.
to anyone that will be interested in helping me, I appreciate it deeply - thank you very much.

Recently i left my computer to update a game ( world of warcraft ) overnight.
When i woke up I was confused why it was back to the login screen. ( im guessing it must have reseted )
So i logged in, couple of minutes later the wallpaper changed into something 'Warning your computer has been infected everything you do is logged'
so bla bla. So i ran a couple of AVG scans manage to find the thing it was something called b.exe ( been deleted ). now my wallpaper problem is fixed.
HOWEVER sometimes when i turn on the pc it's just a plain black screen with a curser in the middle a couple of clicks it will freeze ( it works after a couple of hard reboots).
Everytime i search something on google ( using firefox ) and click on the link it brings up a new tab with 'jump' title.
the computer also randomly freezes at some point.

This is my log.
DDS (Ver_09-07-30.01) - NTFSx86
Run by Carlo at 18:21:33.78 on 09/08/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.985 [GMT 1:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD... Read more

A:Help: Random Black Login Screen, Google link 'Jump' & Random Freezes.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 58

    I have a Lenovo Yoga 13 that is out of warranty. I bought it in 2013.  With that out o' the way, my Lenovo Yoga 13's screen stays black even when the power is on...I see no Lenovo logo or anything AND the laptop keeps restarting on its own, so it is stuck in restart mode, with the screen staying black the whole time.  This laptop has been doing this (black screen even though power is on and shuts off and restarts on its own) for about 6 months now....(Jan 2017-June 3, 2017 as of this writing). This laptop works WHEN IT WANTS TO EVERY ONCE IN AWHILE, BUT NOT OFTEN.  I turned the laptop on now, and I'm typing on it now, **BUT when it doesn't work, which is most of the time**, it shows a black screen (I see nothing on the screen) even with the power on and constantly restarts on its own. Is this hardware issue a motherboard problem or a screen issue specifically? Specifically, is it the motherboard that needs to be fixed on this Yoga 13 or is it a screen issue? If it's a motherboard issue that needs to be fixed, how much would it cost? Or If it's a screen issue, how much would that cost to fix? Any help on this is much needed! 

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RELEVANCY SCORE 58

My X1Y3 goes to sleep (Modern standby) as soon as the screen turns off. That's not what I'm expecting. I've set my screen off timer to 10 minutes and my sleep timer to 15 minutes for DC and never for AC but Windows doesn't care. When the screen turns off after 10 minutes, the computer also goes to sleep. I don't know if I should report this to Lenovo or to Microsoft. I know of at least one user who have installed stock Windows on his X1Y3 and who does not experience this (see https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-3rd-gen-CPU-frequency-pegged-at-max/m... and the following answers from Arjov). That suggests that it's an issue with Lenovo's configuration, not with Windows generally, but I would very much appreciate if others could check and confirm. @someotherguy, you helped solve another Power Plan related issue, would it be possible for you to have a look at this too? It's highly annoying not being able to let the computer run with the screen turned off.

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RELEVANCY SCORE 58

Hi, I have a problem now with my Thinkpad Yoga that I started noticing after the latest Windows 10 updates (KB2538243, KB890830, and KB3176495- the one that adds the Windows Ink features). The problem is that if I let the laptop go to sleep, when it wakes up it gets stuck on the lock screen.  Sometimes the lock screen appears all blue with the clock and icons and sometimes with the lock screen image plus clock and icons but at that point it freezes and won't recognize a click nor present the field for the pin when I hit the return key. It only has this problem when waking from sleep.  Waking from hibernate or starting cold works fine. Any ideas or suggestions?

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RELEVANCY SCORE 57.6

Hello, i am searching for how to resolve the problem mentioned in the subject. The problem occurs when i put my laptop in sleep mode. The screen turns black, but i can turn on and off caps lock and num lock. However, i cannot turn screen back on unless i shut it down by long pressing power button. All of the drivers are up to date Y700-17ISK Laptop (ideapad)PF0PF41J is the serial number please help me to resolve this

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RELEVANCY SCORE 57.2

New XPS 12. Windows 8 64-bit.
SSD only, Intel HD Graphics only.
My screen remains black after coming out of about an hour's sleep, even though the power, fan and keyboard's backlight is on. I have to force shutdown and switch it back on to use it again. It has happened twice, and hasn't successfully come out of a long sleep yet. I got the laptop yesterday, and I haven't made any significant changes to the setup.
Any help would be very welcome.
Thank you,
Mark

A:Black Screen after Sleep

Hi Mark,
I sincerely apologize for the technical troubles you have experienced with your New Dell computer.
Reset BIOS to default. Restart the computer and tap F2 at Dell logo.Now tap F9 to ?Setup defaults?.
If the issue persists, run diagnostics on the computer. Restart the computer as soon as you see the DELL logo, tap <F12> until you see the one-time boot menu. Now select Diagnostics.
Let me know the status.

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RELEVANCY SCORE 57.2

Hi there. I have a Toshiba Satellite 1805-s207. If my computer is running off its battery rather than the AC adapter, and it goes to sleep, I can't get the screen to start up again by hitting keys or the trackpad, even though I can tell by the lights and fan sounds that the computer is on. I have to then manually shut the computer off and restart, even if programs and documents are running. That means those documents have to be recovered. Can anybody give me some guidance about how this is best fixed? Thanks! Rachel
 

A:Screen won't come out of black after sleep

Rachel,

I do believe that there have been several reported problems with Windows and Sleep Mode. You may wish to search the MS Knowledge base for the Op/Sys you are using.

Also, you may wish to turn off Sleep Mode in Power Management to get around the problem for now.
 

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RELEVANCY SCORE 57.2

Hi guys and girls, first off thank you for taking your time to read this

The laptop:
Kobalt (rebranded Clevo)
Windows 7 x64
xTreme Core duo (about 4 years old)
NVidida 9800gtx
4GB Ram
Cant tell you any other specifics as I cant see anything or access any details on the laptop

The problem:
I usually close my laptop lid so i can resume using it if I need it. It will usually shut itself off after a few hours if i have not
This time however when I shut the lid, it did not sleep/hibernate. The screen was grey/black like the backlight was still on but nothing else and the fans were still spinning.
I powered it off using the power button and when I turned the power back on the following day, the same screen shows.
I think it is stuck in permanent attempt to awaken from sleep/hibernate it was not able to complete because it doesn't sound like a cold boot is being performed, more like an sleep start
However since the screen is always black I cant see a thing, ever.
No cursor, blinking light or anything. The screen goes from black to a lighter color which I assume is the backlight. All the fans are spinning, and the drives are working away but the display doesn't want to play

What I've tried:
-Taking out the battery, holding down the power button for 60 seconds and plugging the power lead in and restarting; no effect
-Burned a recovery CD ISO - cant see the screen
-Put a Windows 7 ISO onto a usb ket - cant see the screen
-Connected the laptop to my mac/anoth... Read more

A:Black screen after Sleep, can't do or see anything

Welcome to the Seven Forums!

Try blindly tapping the F8 key during a reboot in the hopes that you get to the safe mode.

You might also borrow/try another external monitor - besides the one that you've already tried. Maybe visit a store and tell them of your problem, they might let you hook up to a monitor or two just to test.

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RELEVANCY SCORE 57.2

I have an L70-B119 Satellite upgraded to Windows 10. Just recently the laptop has been going in to sleep mode after approx. 1-2 minutes of no activity for no reason ! I have now changed the settings to over 2 hours but when returning from sleep by hitting a key or moving the mouse all starts up except the display screen which stays black. I then have to hold the power button down to switch of and re-boot from fresh.

Any ideas or help to solve this would be much appreciated !

Thanks, Rob

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RELEVANCY SCORE 56.8

I cracked my screen and replaced with a new one.   Now when I close the lid, it won't go to sleep; rather it goes to tablet mode.   I have to press the power button to make it go to sleep.   I put back the original screen and it goes to sleep as it should.   I've tried two different brand new screens and it will never go to sleep when closed.    Lenovo doesn't sell replacement screens so I'm forced to go to ebay or Amazon.   I have checked setting to make sure it goes to sleep when the lid closes.   The magnets are in the replacements.  Hmm, has anyone ever experienced this?  Any recommendations what to do?   Thank you for your input.  

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RELEVANCY SCORE 56.4

my yoga 710 screen is black but the system is still on
 
Moderator note: post moved to its own thread.  Subject edited to match content.  Was: Re: Yoga touchscreen not working...

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RELEVANCY SCORE 56.4

So my Yoga 2 started having this problem about after I downloaded windows 10, at random times when I was using my laptop the screen would flicker but then go back to normal. But about two days ago when I turned on the laptop the display is completely black. My computer will turn on and the bios will run but then when it is suppose to come in the log in screen a black screen just comes up and I am not able to do anything. The backlight is on but nothing comes on the display. I looked through bios to try and see if there was something I could do but i dont really want to mess around in there with things I dont understand. I am not tech savvy so I really have no idea to go about this. Please help!

A:Yoga 2 Pro: Black Screen

Hi there, Mich?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Can you enter safe mode?
Did you check with external display if issue persist?
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 56.4

My Yoga 2 Pro is black screening on start up. Running Windows 8.1. On startup, the keyboard lights up, switches off and nothing on the screen - not even the Lenovo logo. Have tried one key recovery, still nothing. Also tried an external monitor and nothing on that either. Strange thing is that this first happened yesterday, and after a few restarts it suddenly started working. Put my machine to sleep, then this morning, same problem! Please, please help if you can - my only machine and need it for work - I'll be in a bad way if I have to send it in for repair.











Solved!
Go to Solution.

A:Yoga 2 Pro Black Screen

Further to above, if I leave the machine off for a significant length of time, with no power connected, lid closed, I can sometimes get it to start using the one key recovery button. The next time I shut down the problem reoccurs. Any ideas folks?

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RELEVANCY SCORE 56.4

It was working perfectly then the screen turned black, light stayed on. I have tried the usual, turn off, turn on, but black screen still. Am I right in thinking this is a previously reported problem? Is the only solution a warranty repair?

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RELEVANCY SCORE 56.4

Starting with the recent Intel 520 display driver update (version 2019.15.4444 and perhaps earlier), I am seeing a problem where disconnecting from teh OneLink+ dock will result on a black screen on the Yoga. Reconnecting it works fine again. A reboot is required (with dock disconnected) to have the laptop display work standalone. I also see random black screens when resuming from sleep. When this happens, I tend to see some popups with display driver failure. I don't know if this is related to the display driver plus running Win10 redstone 1 builds (Insider Fast ring) or if this happens on the shipping version of TH2. Anyone else experiencing this or have a workaround?

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RELEVANCY SCORE 56.4

Hi, from july 2016 I am an owner of X1 Yoga 20FQ0041XS. Today I upgraded bios to v1.9 - http://support.lenovo.com/sk/sk/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-... After upgrade my notebook is not boot anymore. After switch on, keyboard backlight is one blink, power button is light on, but display is still black. Notebook will power off ater 1-2 minutes.  I tried to push the reset button located on the backside of notebook - nothing is happend.  Any idea? 

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RELEVANCY SCORE 56.4

Laptop did some automatic systems update and now my laptop turns on, but after being prompted the Lenovo logo, it just stays in a perpetual black screen. I've tried doing Shift + F8 when turning my computer on, but it still brings me to the black screen. Any ideas on how to fix this? Thanks in advance.

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RELEVANCY SCORE 56.4

I have barly used my notebook Yogo Pro 3. In the morning I turned it on but there was black screen with a little light. Any suggestions. Restart does not work. Reza
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 56.4

Help, mayday or what you want !!!! LENOVO YOGA 13, Core I5, bought 23/03/2013.... When I press the power button, the power light and the capslock-lights light up and the fan starts, but nothing more : The screen stays black the entire time.If I run the YOGA only on battery or on AC the problem remains the same...Of course, I hold the power button down for 10 sec to force a full shutdown and then I press it again to startup. Always black screen... I have tried the recovery key method a couple of times without success. Nothing appears, black screen, always...I gently press all the touchs, like F12 or others... But nothing...Before this problem, I did nothing special. I did not use the YOGA that has remained plugged in for 3 days. How to work, especially since I have a lot of data on this computer ? I am very disappointed, especially since I have spoken positively of the YOGA 13 on many French websites...










Solved!
Go to Solution.

A:*** YOGA 13 : BLACK SCREEN ***

My Yoga 13 was working fine, it was great After installing utorrent, it won't start and I am stuck in a black screen for two daysI can move the cursor and the controls like brightness and volume and screen duplication still can be seen on the screen but that was all. Now I couldn't do anything and it would sleep when the lid closes. I hope there would be a hard restart button or some other ways to work around.  

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RELEVANCY SCORE 56.4

Tried to do a bios update.  The 900 rebooted to run the update but the screen stayed black.  Subsequent boots are the same.  With the power or nova buttons pushed the keyboard lights briefly and the fans spin then stop then it just sits with the power button light on.  Black screen.  I checked the brightness and lcd on/off buttons. I opened the bottom and disconncted the battery and tried holding the power button for 60 sec then plugging in the AC adapter and hitting the power or nova buttons.  Also tried pusimg and holding the power button five times five seconds then plugging in AC.  No combo of button holding mojo has worked. Is there a way to reset the bios on this thing?

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RELEVANCY SCORE 56.4

I need help!! when I turn on my laptop, but I see the logo of lenovo nothing else. The fan and keyboard if they work. any idea that could help me please !! 

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RELEVANCY SCORE 56.4

Hello everyone! I have a one week old Yoga 910 model 80VF. Two days ago I noticed an issue. I guess the best way to explain it is the screen doesn't turn on. I power the laptop on, the keyborad lights up but the screeen stays off (no backlight). I have to put the lid down, the laptop goes to sleep and then open it up so the screen turns on and I can login. This doesn't happen everytime I turn the laptop on. I have downloaded all of the updates from lenovo.com and Microsoft. I also run diagnostic checks with no problems. Any help is appreciated. Thank you

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RELEVANCY SCORE 56.4

I experienced the black screen syndrome for the first time yesterday. Everything was black except for a big old cursor that I could move around the screen.

Have they figured out the cause of the problem yet?

A:Black screen after standby or sleep

Windows 7 Black Screen of Death Free Fix Available for Download - From Prevx - Softpedia
Prevx Blog KSOD
Windows Black Screen recap

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RELEVANCY SCORE 56.4

Hi guys. I have a customer that got a x240.It goes black, and when I start it up after sleep mode I can't get the screen back up.I can hear the FANs and harddisk getting back up - but not the screen. Lenovo have tried to change the motherboard and the screen on the laptop, but that didn't solve the problem.Any ideas? BR,Michael

A:x240 - Black screen AFTER sleep

Hey Michael, I am experiencing the same issue! This is the second one we've gone through. It also Blue Screens and freezes often. Lenovo Support couldn't help me in determining what is causing the issue. Anyone else out there experiencing the same thing, or similar issues? Thanks,Derrick

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RELEVANCY SCORE 56.4

Sorry don't got much time so I do it quick,

when I put my PC in sleep mode and wake it up I get a black screen which forces me to restart the PC.

Any help?

A:Waking up from sleep causes black screen.

Fixed

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RELEVANCY SCORE 56.4

Screen becomes black after idle or hibernation and won't come back up until is it turned off and then back on. 

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RELEVANCY SCORE 56.4

Whenever I wake my computer up from sleep, the power ring shows that is turned on, but the screen remains blank. I have to force restart it get it back to the login screen. It's really frustrating. Sometimes, when I try to put it to sleep, it just stays on and the screen goes blank. Any help?

Thanks

BTW: I have already installed the BIOS drivers and it has made no difference.

A:Screen black after sleep wakeup

Try using System Restore to set it back to a point before this problem started happening - IMO that's the easiest and 2nd most successful way of fixing this problem.

Also, update your video, chipset, and storage drivers - just in case.

This is the most successful way of fixing KSOD (Black Screen of Death) issues:
At work we don't mess with these issues - as it can take weeks to solve them (and no one wants to pay me by the hour to troubleshoot their computer for weeks!). We slave the hard drive to another system (to backup the data), then we do a diagnostic (to make sure there's no overt hardware issues), then we wipe the hard drive and clean install Windows.

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RELEVANCY SCORE 56.4

I'm not sure if this counts as a crash, but please bear with me here.

I have a Sony Vaio VPCSB11FX/W laptop. I lock the screen (it's password protected too) and close the lid when I need to get up to do something else while using it. Usually, the blue Windows 7 lock screen shows up when I open the laptop, but just now, I got a black screen that wouldn't respond to any buttons, so I shut the laptop down manually by holding down the power button. When I booted up and logged in, I got the old 'Windows was shut down unexpectedly' message.

Just curious, why did I get the black screen? Also, the power button was green, which means it wasn't in sleep mode at all, and the laptop's fan was whirring loudly too. This has happened to me a couple of times before, and I usually wait at least 30-60 seconds for the black screen to respond before shutting down, though the fan makes a louder noise the longer I wait. This happened even though the lid was closed properly. I'm hoping you guys can give me some advice on how to prevent this from happening in the future, please and thank you.

A:Black screen after sleep mode--why?

I still recommend following the http://www.sevenforums.com/crashes-d...tructions.html if you have had blue screens in the past. You said you usually get a blue screen during these circumstances, and those are the best method to determine why sometimes you also get the black screen. It is highly likely the behaviors are related to each other, and this behavior usually indicates a Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE crash.

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RELEVANCY SCORE 56.4

Hello everyone,I have just performed a clean install of windows 10 on the SSD and I have installed all the required drivers. After the PC enters in sleep mode (either by closing the front panel or by pressing the button), it is not possible to activate the screen again. To clarify, the pc correctly exit from the sleep state (music is being played and the CPU is computing for example), but the screen keeps staying black, no matter how the pc is awaken. I have already turned off the fast start function and tried different solutions found on the net, but I was unfortunately not able to overcome this annoying issue. Thank you in advice for your help,LT

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RELEVANCY SCORE 56.4

I have followed other threads with similar concerns but so far nothing has helped. Just to clarify the problem, I have my G60 Notebook set to go to sleep when the lid is closed. It goes to sleep after a couple seconds. When I open the lid it wakes up as evident by the fan and the hard drive light. The screen stays black. If I close the lit and imediatly open it, the notebook goes to sleep after a couple seconds but the lid is now open. If I press any key or swipe the mouse it wakes up and the screen wakes up as well. This has been happening ever since I updated to Win 10. The notebook starts properly and wakes from hybernation properly as well. I have tried power setting trouble shooter, disable hybrid boot, reset BIOS to default, update graphics and all other drivers, but the problem persists as described. I have not tried a reinstall of Win 10. The BIOS is ver F.62 12/25/2009. I can not find an update to the BIOS. I have a pentium processor but I do not have the Intel MEI installed on my notebook (don't know if I ever did). I tried installing Version 9.5.24.1790 1.5M but I get an error message "system does not meet minimum requirements." Are you aware of any other fixes to the wake up problem or suggestions for installing the Intel MEI?

A:Black screen after waking from sleep

Hi @PapaDelta52?, Thank you for your inquiry.  I grasp that you have your notebook set to enter sleep mode when you close the lid.  When you open the lid you can hear the fan and  hard drive spin up, but the display remains black or blank.  If you press a key or move the mouse the screen responds. You have tried the  power setting troubleshooter, disabling  hybrid boot, resetting the  BIOS to default, updating  graphics and all other drivers, but the problem persists. When I checked the software and driver page for your notebook Windows 10 is  not a supported operating system.  HP has not tested Windows 10 on your model of notebook and the outcome is unknown.   This does not mean it will not work only that the outcome is unknown.  HP does not guarantee that Windows updates will have drivers. Here is a link to  HP PCs - Sleep and Hibernate Issues (Windows 10, 8) that may help. Please let me know the outcome.Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members! To show appreciation for my efforts, please click the   Thumbs Up icon   below.  Best of Luck!

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RELEVANCY SCORE 56.4

I have a Lenovo Z51-70.  Sometimes the screen stays black when you lift the lid up. I know that a lot of other people have had this problem.  HDMI out shows the machine has booted.  Rebooting the machine clears the problem until the next time.  Windows 10, fully patched.  I have the latest Bios, and both of the latest graphics drivers. Can someone point me at a systematic guide, of the 'first try this, then try this' type? Regards, Stephen

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RELEVANCY SCORE 56.4

Hello

Sometimes (NOT ALWAYS) my laptop simply doesn't respond when I put it to sleep mode. I just click put to sleep, then it is behaving like it is going to sleep, but then it "freezes" on black screen, HDD is running, fan is running, led indicator is flashing, but it doesnt respond. The only solution is to turn it off by holding power button for several seconds. I thought that it was problem of my previous Windows (W7U SP1 64bit), but now I'm using W8.1Pro 64bit for 2 weeks and today, it happened again ! my BIOS is up to date, and drivers too (as I made full instalation by myself, not just some sort of upgrade). I also have disabled "hybrid sleep". and I also unchecked "allow computer to turn off this device" and "... to wake up computer by this device" on everything like USB devices and network adapters., but no change. Any suggestions ?

I have a suspicion that it has something to do with wi-fi, as it didn't happen when I was connected just with ethernet cable for 2 weeks, but it happened today as I started to use wireless connection (home network) as I came back home.

Lenovo ThinkPad Edge E531

A:Black screen when put to sleep, not responding

hello, not sleeping is always a tough topic with win8 ,but it seems to me that you answered your own question.wifi causing it ,why not sure ,it coulc be driver issue ,check that you have the driver reccomended for the wifi in win8.1

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RELEVANCY SCORE 56.4

Purchased a 15-ba009dx this week.  The laptop runs fine but does not resume from sleep.When I close the lid it sleeps ( disk stops spinning and fan stops )When I open the lid the disk spins up and the fan starts but the display stays black.At this point all I can do is hard power off then it will boot up fine. I changed it to Hybernate rather than sleep when the lid is closed and this workes with no issues I have disabled hybrid sleepI have updated the bios and driversI have updated windows  

A:15-ba009dx black screen after sleep

Hi,The only suggestion I could give is :Uninstall all AMD graphics driver from Device Manager - Display Adapter.Download, save and install this: http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/10862317/model/13...Restart system. Check if issue persists.If still there, do the above steps in installing this previous driver version:http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/10862317/model/13...RegardsVisruth

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RELEVANCY SCORE 56.4

Hi,
I have next problem:
Reinstall windows on my PC, change from x32 to x64 (Windows 7 Ultimate SP1 x64). After installing update drivers for my nvidia video card using auto system from its site and drivers for audio, lan, chipset from site of my motherboard. Usually i put my Pc to hybrid sleep mode, not shutdown. After power up from sleep I see black screen and nothing else, Reset - and i have BSOD on loading, Reset - PC boot normaly.
I again go to nvidia site and manualy find driver for my card and update it - some behaviour, but without bsod/ But windows still creat minidumps after this black screen.
I download some drivers pack and update all drivers in system. Two or three days all work good, but after that I again see black screen after sleep mode with same behaviour (without BSOD).

My PC hardware:
Intel Pentium E5400
Asus P5QLD Pro
4Gb Ram
NVIDIA GeForce GT 240
WDC WD10EZRX-00A8LB0

Minidumb attached to post

And sorry for my poor english

A:Black screen after sleep mode

Just thought jabacrack as I am no expert but have you tried taking the card out and tried the board vidoeo outputs? I am just thinking maybe it is just your card is bung?

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RELEVANCY SCORE 56.4

I'm having the same issue. As I open up my laptop after having it closed (while the power was on). I tried disabling the monitor & enabling it but it didn't work. I even turned off the sleep mode & still, nothing. I would literally have to hold the power button to turn off the laptop & turn it back on just for my screen to come back to its original set before I closed it & it went to sleep.

A:SCREEN GOES BLACK AFTER SLEEP MODE

Have you run HP Support Assistant to see if you need to update any drivers- or checked your Support page for updates?

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RELEVANCY SCORE 56

Recently purchased my Book in October 2017. I was so excited when it arrived due to all the cool tech that was built-in. I took it with me on Vacation in November. During my flight I was watching some downloaded movies. When I closed the lid to catch a few z's. The **bleep** thing began to chime like it had some sort of wind chimes going off. It turned out that some how miscellaneous programs were launching and windows was sounding off with system sounds. I had to re-open the book and manually close everything and shut down the system in order to silence it. A couple of days after landing I began to use the book again and realized the screen rotation was not working as well as the Halo Keyboard activation button (upper right corner). This was so frustrating for me, I began to consider selling it on "Offer Up" or "Craig's List". Being a tech professional, I couldn't let this problem get the best of me. Especially since I couldn't feel good about selling a semi-bricked device. After futal researching on this forum and general searches on Google, a thought entered my mind. Why not try to do a System Restore. It made sense that good old Microsoft was pushing out updates which must have been the cause of these problems. Sure enough, rolling back to the original state when I purchased it made everything work again. However, I failed to realize that M$ was going to bite me again. Sure enough they did it again. Now, I realized that I must disable M$ Updates from j... Read more

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RELEVANCY SCORE 56

New Yoga 700 11. Screen flickers continuously after returning from sleep. Stops after a reboot. Problem started right after unboxing and remains after running Windows Update. Windows now at version 1511. Intel HD Graphics driver now at 20.19.15.4300. Searching for Intel HD Graphics driver updates from Device Manager doesn't detect anything -- though I see the Intel site has a 15.40.14.4352 version that claims to address screen flicker. Automated brightness management is off. The laptop is plugged in, so battery power saving shouldn't be a factor. Question for the community: can I install the 4352 driver from the Intel site? Or do I have to wait for Lenovo to add special OEM features to the stock Intel driver? 













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A:Lenovo Yoga 700-11ISK (80QE) screen flicker after return from sleep

Hello, I would install the graphics driver found on the Lenovo website:http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-700-11isk/downloads/D... 

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RELEVANCY SCORE 56

So my keyboard got wet, and I'm wait?ng to get it fixed, and have been us?ng touch until now just fine. Now from a single tap on the screen it blacks as if it went to sleep, moving the mouse wakes the  screen. Now I know it's software, because a two finger scroll on the touch pad, and so far only that, causes the same thing to happen. I tried looking up various queries on google, but have  yet to find anything useful. Is there a hardware event log  similar tto what's available on linux? Or does Windows not have this? Any ways, i cant be hen pecking my words out on the OSKeyboard, with the touch pad.

A:Yoga 710 Touch screen causes black screen, but...

I ran updates, and rebooted... but what's weird, is even though it's fixed I now can't even figure out what that problem was without some sort of log. So Yes: it's fixed. Close and mark as solved, I guess. It's still really weird that it happened right before software updates became available to me.

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RELEVANCY SCORE 56

As it says in the subject: my laptop screen keeps going dark for a second or two while in use (and plugged in). It's not going to sleep or shutting down; any music playing doesn't cut out, and when the black screen goes away I'm still logged in and my programs are all up and running as they were before the flicker. Last night while running on battery, it shut down on 18% power and wouldn't switch back on for almost an hour, even while plugged in. I don't know if that was the start of the problem; the black flicker started happening today. I think it's happened three or four times today. I only bought the computer three months ago and it's definitely not experienced any knocking around or anything.  Can anyone tell me what's wrong and how to fix it? 

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