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Disallowed CTL Update Failure

Q: Disallowed CTL Update Failure

Everyone,
Trying to get a disconnected environment to update to the latest Microsoft CTL and running into issues. My one Windows 7 test system is not updating correctly. Here is what i have done.
1. Ran certutil commands to download the offline lists for trusted/untrusted CTLs
2. Transferred the CTL files to my disconnected environment
3. Setup a webserver hosting the Microsoft CTLs
4. Configured the Windows 7 test system using manual registry entries to the following settings:
- HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot\DisableRootAutoUpdate: 1
- HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot\EnableDisallowedCertAutoUpdate: 1
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot\AutoUpdate\RootDirUrl: <custom URL>
5. Verified through IIS logs the system was connecting and downloading the disallowedcertstl.cab
6. Verified through the application log on the Windows 7 test system event id 4112, source CAPI2 "Successful auto update of disallowed certificate list with effective date
Reference Documentation:

Configure Trusted Roots and Disallowed Certificates: Provides information for establishing an offline CTL server for updating offline system CTLSupport Tip: Why can?t I deploy this Digital
Certificate Security Advisory with WSUS or Configuration Manager?: Explains the non-usage of WSUS for deploying certificate status updatesMicrosoft Security Advisory 3046310: Technical details for the patch and validationAn automatic updater of untrusted certificates is available for Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: Details the automatic
updaterUpdating Ctl's In Disconnected Environments In Windows: Blog post providing technical details
Thanks for any help anyone can provide.
Jeremy

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RELEVANCY SCORE 200
Preferred Solution: Disallowed CTL Update Failure

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 88.4

Everyone,
Trying to get a disconnected environment to update to the latest Microsoft CTL and running into issues.  My one Windows 7 test system is not updating correctly. Here is what i have done.
1. Ran certutil commands to download the offline lists for trusted/untrusted CTLs
2. Transferred the CTL files to my disconnected environment
3. Setup a webserver hosting the Microsoft CTLs
4. Configured the Windows 7 test system using manual registry entries to the following settings:
                - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot\DisableRootAutoUpdate: 1
                - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot\EnableDisallowedCertAutoUpdate: 1
                - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot\AutoUpdate\RootDirUrl: <custom URL>
5. Verified through IIS logs the system was connecting and downloading the disallowedcertstl.cab
6. Verified through the application log on the Windows 7 test system event id 4112, source CAPI2 "Successful auto update of disallowed certificate list with effective date
Reference Documentation:

Configure Trusted Roots and Disallowed Certificates: Provides information for establishing an offline ... Read more

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RELEVANCY SCORE 58

I'd like to learn more about why this was logged in the Event Viewer:  i.imgur.com/a2vTjwD.png
After looking it up, I found this article (https://technet.microsoft.com/library/security/2728973) which stated that "An attacker could use these certificates to spoof content, perform phishing attacks, or perform man-in-the-middle attacks."

I've never seen this logged in the Event Viewer before, and am not sure how to be protected from any of these vulnerabilities that Microsoft has outlined, now that a potential infection could have already happened.


So my question is: how do I remove the certificate? Where are these "disallowed certificates" located?

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RELEVANCY SCORE 50.8

erro msg:

"ACCESS TO THE RESOURCE 'D:\JAY' has been disallowed"
When i scan i can see my files being scanned but i cant open the folder. i really dont want to lose my files because it will be the end of me, jobless.
When i go to command prompt type attrib my folder Jay is indicated r read only and even at the end of my folder Jay it is indicated Jay.exe it shows an extention on the folder. please help me urgently
 

A:folder disallowed

I have the same problem!

_BUmp_
 

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RELEVANCY SCORE 50.4

Hello
i have a weird issue that i'm handle with. 
main goal - restrict users to access local servers via \\servername
server 2012 r2 , domain environment

i created a GPO that disallow access to servers - unc path cannot be accessed.
This Policy works. (attached file 1.png) When selecting a location to download a file, accessing through the address bar to unc path results in an error.


But when i perform the same operation through the file name bar it works and i don't received error message. (attached file 2.png)

bottom line, i want that users won't be able to access servers when perfoming " \\servername " or " \\serverIP "
please assist.

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RELEVANCY SCORE 46.4

Hello

First of all, I thank you for your attention.

I cannot perform any "Windows update" issue since the 23/08/2016.

Each time I reach the "Windows Update" screen, I get the following error message :


In french : "Redémarrer l'ordinateur pour installer d'importantes mises ŕ jour"


In english: "Restart the computer to install importante updates"

Then, after rebooting, nothing change.

After further investigations, I get the following error message:

In French : "windows update ne peut pas actuellement rechercher des mises ŕ jour car vous devez tout d'abord redémarrer votre ordinateur afin de terminer l'installation précédente."

In English : "windows update cannot research update because you must first restart your computer in order to finish the previous installation".

Then, I've recreated a new catalog by executing these commands:

net stop wuauserv

ren %windir%\SoftwareDistribution SoftDist.old

net start wuauserv


Now all services are running but I still cannot perform updates.

https://support.microsoft.com/fr-fr/kb/2730071




Please find below the new "ReportingEvents.log":


{01BE2198-E0D2-430F-9299-BBD2100A83F8}    2016-10-22 19:03:27:466+0200    1    148    101    {00000000-0000-0000-0000-000000000000}    0    8024a005  
&... Read more

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RELEVANCY SCORE 46

First ever Post I think (memory at 77 not brilliant): with updates first received error 0x8024402C.
Tried lots advice from different sites: regarding Proxy etc.; CHKDSK; Repair from installation CD; SFC /scannow; produced sfcdetails.txt;today ran KB947821.
following 947821 tried updates again this time Code 66A unknown error.
Produced CBs.zip but it's 19.3MB so I'm attaching (I hope!) an SFC SCANNOW.zip which I hope, in my ignorance, contains the uncorrected Corrupt files.
Hope I've everything correct only at my advanced senility .....

A:KB2604121+KB2468871 update failure+ SFC /scannow failure to repair

These are not errors as such - MS says they are the result of miscoding the files in a couple of updates as being static rather than variable.
You can either leave them alone, or uninstall the updates concerned - KB3022345 and KB3068708

As far as your WU problems are concerned, we need at least the CheckSUR.log and CheckSUR.Persist.log files, together with the C:\Windows\windowsupdate.log file.

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RELEVANCY SCORE 43.2

Hi Team,
I doing patching manually for September month,2019 in win2k8r2 dataCentre SP1 editions physical  server . Patches are reverting after restart the system .
we have observe different error for different-2 kb article: 
Windowsupdate _800f0826
Windowsupdate _80004005
Windowsupdate _80092004
Windowsupdate _800f0883f

For trobleshooting , i have restarted the windows component services  and run sfc/scannow- No error found.
i have ran windows update troubleshooter but its showing recent patches not fixed.

Please sugest me what should i do further.

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RELEVANCY SCORE 43.2

Hi Team,
I doing patching manually for September month,2019 in win2k8r2 dataCentre SP1 editions physical  server . Patches are reverting after restart the system .
we have observe different error for different-2 kb article: 
Windowsupdate _800f0826
Windowsupdate _80004005
Windowsupdate _80092004
Windowsupdate _800f0883f

For trobleshooting , i have restarted the windows component services  and run sfc/scannow- No error found.
i have ran windows update troubleshooter but its showing recent patches not fixed.

Please sugest me what should i do further.

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RELEVANCY SCORE 43.2

Hi Team,
I doing patching using wsus server for September month,2019 in win2k8r2 dataCentre SP1 editions physical  server . Patches are reverting after restart the system .
we have observe different error for different-2 kb article: 
Windowsupdate _800f0826
Windowsupdate _80004005
Windowsupdate _80092004
Windowsupdate _800f0883f

For trobleshooting , i have restarted the windows component services  and run sfc/scannow- No error found.
i have ran windows update troubleshooter but its showing below one :
1.Problem installing recent patches                     not fixed.

2. service registrations is missing or corrupt           --fixed.


Please sugest me what should i do further.

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RELEVANCY SCORE 43.2

I'm trying to fix my sister's laptop which was obviously infected with a ton of stuff. First, I ran SuperAntiSpyware; it found and deleted 81 threats. Then I ran MBAM and it found 9-10 threats. I ran HJTthis a few times and it found and fixed 5-6 threats. Finally, I ran SpybotSD from a thumb drive and it found a couple things. I also installed Windows Essentials. Symptoms:- on bootup, sometimes it tries to check the disk, then cancels itself- Windows Help and Support starts as soon as the desktop shows. When I click the X, it closes and immediately pops back up.- IE doesn't work at all.- I installed Firefox. It worked fine at first, then randomly started redirecting me when I tried to click results on Google- I tried to run spybot installer to install the program on the computer, but it failed when it started unpacking.- I tried to run Windows update but it would start to download, then fail- when I tried to run Gmer as directed in your instructions, it caused the following: + message that said taskmgr.exe was corrupt, please run chkdsk + message that said gmer.exe was corrupt, please run chkdsk + logonscreensaver stopped responding, and screen went whiteDDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 16:18:17.62 on Fri 05/28/2010Internet Explorer: 7.0.6000.17037Microsoft? Windows Vista? Home Premium 6.0.6000.0.1252.1.1033.18.1013.264 [GMT -4:00]AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861F... Read more

A:Windows Help and Support won't turn off/random browser redirects/Spybot SD installation failure/Windows Update failure

Please close this post as the problem is now fixed. I appreciate the service your forum provides. Thanks.

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RELEVANCY SCORE 43.2

Hey,

I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?

Thanks.

A:Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update,
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate

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RELEVANCY SCORE 43.2
RELEVANCY SCORE 42.8

I cannot get to Windows Update, or update Microsoft Security Essentials Virus and Spyware Definitions. Windows UpdateError number: 0x80070424] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.MSEError Code: 0x80070424Error Description: Security Essentials couldn't install the definition updates. Please try again later. I used one of your topics to remove Internet XP Security 2011 the other day. I reinstalled IE and reset the IE default settings I got IE to stop doing browser redirects on Google searches.Malwarebytes and SuperAntiSpyware says I'm clean. RKill finds no processes to be stopped.OSWindows XP ProfessionalThank you in advance for your consideration.

A:Failure: Update Microsoft Security Essentials or Windows Update

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C... Read more

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RELEVANCY SCORE 42.4

I was running Windows XP previously and I was using a D-Link DWL-G650 rev.B wireless card. The card itself worked just fine during the activation process but once Windows boots, it says the device fails to start. I do see in Windows Update that there is an update for this device. I can uninstall and reinstall this device and it works for a minute or so. I have completed a few other updates but when I try to run the update for the wireless card, it says it fails. I tried a few different things but I broke down and bought a new wireless adapter but is there a way to download updates for use on a different computer (i.e. I download the update at work and run it at home)

A:Device Update Failure (Not Sure If This Is Hardware Related or Update)

Can you not use a wired connection temporarily?

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RELEVANCY SCORE 41.6

I have been attempting various 'fixes' on a Dell Inspiron N5010 laptop since the release of Windows-10 Build-1511.  The original Win-10 installation was fine but the 1511 Update consistently failed at 40% (23% into the Drivers & Features part).  Non of the 'fixes I tried actually worked and the installation continued to collapse at 40%.
Last night I was trying a new (to me) Driver Updating program from Auslogics (Driver Updater) in an attempt to fix an issue on my Advent Desktop - after purchasing the full copy of the driver updater it downloaded drivers which other driver update programs had not found before and it DID fix my issue.  Consequently, I decided to try it on the Dell laptop as I wondered if it was a driver issue that was preventing the update to Build 1511.
The Auslogics Driver Updater found half a dozen drivers that Neither Driver Max nor Driver Booster 3 had found and after installing them I tried the Windows Update again.  This time it ran through to completion without any problems at all.  I am still uncertain as to which of the drivers was the problem but obviously Microsoft needs to take a look at their update code and to download necessary drivers when an issue is identified (or at least give a more meaningful error message than merely "The update has failed".

I hope this helps others with the same or similar problems with the 1511 update.  I would be interested to hear how you go on.
Steve

A:Failure of Windows-10 Update at 40% After 1511 Update

STEVEMCBILL,
Unfortunately, not all computers are going to be able to run Windows 10 due to lack of drivers as you know. Hopefully, the next Windows 10 update will include more drivers.

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RELEVANCY SCORE 41.6

Hi guys, I've been having this problem the last few days where I am unable to update my trend micro antivirus. Every time i try to update i receive a message saying "could not connect to the server, please check your internet connection"" despite having full internet access. I have also been having problems with windows update, where updates continuously fail whenever i try to update them. Additionally i noticed that while browsing the internet my connection occasionally timed out, so i pinged a large website like goal.com on cmd and saw that the connection timed out. I ran a full antivirus scan using the trend micro and the kaspersky tool (KVRT.exe) and found no threats to be detected. I also tried using malwarebytes to scan the computer but when i installed it it required to update its databases before scanning and hence that update also timed out. I tried flushing the dns and and resetting the ip using netsh as well as other past solutions found on here to no avail. Your help and time would be much appreciated. Thank you.

A:Cannot update Antvirus and Windows update failure

Have you tried running, in admin cmd prompts-

sfc /scannow

Dism /Online /Cleanup-Image /RestoreHealth

& finally sfc /scannow again ?

& restarting after all the scans are done ?

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RELEVANCY SCORE 40

I have tried multiple times to get this update to download and keep getting the same error code. How do I fix this or is it really necessary for my Windows 7 Home Premium?

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RELEVANCY SCORE 40

The computer successfully installs the update, on reboot while configuring updates, it hits 98% complete then fails. Registry settings show Trusted Installer "start" set to (2) before restarting. I see no group policy for trusted installer after
updating policy with Security Compliance Manager 4.0; 
Tried clean boot install; Did online and offline sfc scan (zero integrity violations) Ran Windows Update Troubleshooter. Still receiving this error. 
Dism /Online /Cleanup-Image /ScanHealth = CBS.log

2018-03-02   01:44:12:651   344   1140   Handler   Post-reboot status for package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24055.1.3: 0x80004005.
2018-03-02   01:44:12:651   344   1140   Handler   WARNING: Got extended error: "Generic Command   ErrorCode   80004005   Executable   netsh.exe   ExitCode 
 1   Phase   24   Mode   Uninstall (upgrade)   Component   Microsoft-Windows-PeerDist, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"

2018-03-02 02:43:54, Info                  CBS    Ending TrustedInstaller initialization.
2018-03-02 02:43:54, Info                  CB... Read more

A:[SOLVED! Windows Update BUG!] Windows Update Failure [7SP1 x64] KB4074598 [HRESULT = 0x80004005 - E_FAIL]

Solved, 2 months later! After 3 dist upgrades!
So I finally solved this Windows / Update BUG, it and it was as simple as this; set peerdissvc (under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\) (aka branchcache as it is known under services.msc) from disabled back to manual, along with its
dependency http, to manual. I'm quite sure setting branchcache to manual was all that was necessary for the fix to take place; I also had set "not configured" to alll changes I had made to "Background Intelligence Transfer Service" under
group policy regarding peer caching. I had tried the latter before the last 3 distupgrades and it did not make any difference; so it seems windows update fails if you disable branchcache, which is typically only used by businesses anyway, so many people recommend
to disable it, for security reasons also. What a headache; I spent at least a 80 hours, and weeks, and months trying to figure this one out; Windows update has turned into a bunch of bull***** with their ROLLUPS; one error on one of 130 little updates and
the whole shebang goes down with the ship; dumbest idea ever for their update platform; they should change to individual updates and do it quick.

This is a MICROSOFT WINDOWS UPDATE BUG. You shouldn't have to enable or disable any built in windows service to get a "windows" update working. What a headache.
SO for all of you 80004005 victims out there; check your C:\Windows\Logs\CBS\cbs.log; searc... Read more

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RELEVANCY SCORE 40

WHEN I GO FOR INTERNET EXPLORER UPDATE FOR WINDOWS 7 x 64 BASES SYSTEM. EVERYTIME IT GOES FAILED SHOWING ERROR CODE 9C48. WHAT TO DO. IS EVERYTHING ALRIGHT.

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RELEVANCY SCORE 38.4

Update for Windows 7 for x64-based Systems (KB974431)

Installation date: ‎10/‎23/‎2009 7:20 AM

Installation status: Failed

Error details: Code C004F050

Update type: Important

This is a reliability update. This update resolves some reliability issues in Windows 7. By applying this update, you can achieve better reliability in various scenarios. After you install this item, you may have to restart your computer.

More information:
An update is available to improve the stability and reliability of Windows 7 and of Windows Server 2008 R2

Help and Support:
Microsoft Support

A:update failure

Mine installed correctly on 20 October 2009.

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RELEVANCY SCORE 38.4

I am building images for fog deployment.
I started with a fresh image from last year (updated to June 2015) and attempted to install all available updates on a HP dx2400.
I left the process to complete overnight and was greeted with "Failure configuring windows updates. Reverting Changes."
I reimaged that machine back to the 2015 image and attempted it again with the 2400 and a Compaq 500b (different images, both 7 Pro x64), receiving the same error.
The 2015 images have performed flawlessly on hundreds of computers, and updated successfully during the year.  

This should not be relevant, as the drive was wiped in the imaging process, but these machines did receive the free upgrade to 10 before being imaged.

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RELEVANCY SCORE 38.4

HI,
Whenever I try ( either manually or by auto-update ) to download and install IE8 security update KB976749 I get a failure to install error code 0x80070005 message! what is wrong and how do I correct it. I tried the microsoft site but that's like trying to find a needle in a very large haystack! Any help woud be appreciated.
Thanks

A:update failure

You are infected and have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.To avoid confusion, I am closing this topic.

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RELEVANCY SCORE 38.4

I purchase Windows XP Professional with SP2 for a friend who had a invalid copy. Upgraded and activated the software fine. There are 80 high priority, 11 software, and 2 driver updates which will download, but not install. I have performed the virus and spyware scans. I have tried to install manually and with the automatic update. I have tried to install them individually, but noting has worked. I have tried SFC scannow as well as, the .dll tips.

Need help resolving this issue.

Thank you in advance for your assistance

A:XP Pro Update Failure

Are you getting any error#'s say 0x80245003? If so, give this a try

Go to Start>Run, type net stop wuauserv, enter.
Then open Explorer and delete these folders:
...\Windows\SoftwareDistribution\SelfUpdate
...\Windows\SoftwareDistribution\WebSetup
...\Windows\SoftwareDistribution\WuRedir
...\Windows\SoftwareDistribution\AuthCabs
...\Windows\SoftwareDistribution\DataStore
...\Windows\SoftwareDistribution\Download
Press enter
Then go to Start>Run again and type net start wuauserv
Press enter

Restart your computer.

***Before doing this be sure that your are logged
on to Administrator Account***

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RELEVANCY SCORE 38.4

I received the MSI GX60 yesterday and while using it for the 2nd day, my computer restarted in order to complete updating windows 8. However this update was interrupted by the laptop suddenly shutting down. I then proceeded to use the F3 recovery function to restore Windows to factory settings, but again as with the update, the laptop abruptly shut down. Now I can log into windows, but a lot of the components and system files seem to be missing and it doesn't look the same as when I first used it.I tried to repeat the F3 recovery option again, but after I press the button to initiate the reset, I just get stuck at a blank screen. This might be due to the actual recovery files being missing due to the abrupt shut down I mentioned earlier.

I waited for the new laptop for 1 and a half months to get shipped to me (due to various reasons) and was looking forward to playing some new games on it. But it had to mess up on the second day haha, so I'd really appreciate any help you guys could offer. Thanks.

A:Win 8 64x Update failure

When you say "abruptly shut down" do you mean it just switched off instantly?

If so, that sounds like a hardware problem. You may have to return it, which sounds like it might be difficult, but if the hardware is bad, it's bad..

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RELEVANCY SCORE 38.4

Product number: W2M75UA#ABAHP Notebook w/ Windows-10 Home 64bit New notebook, recieved as gift. On startup, indicates several updates necessary, yet after running the update, always ends with pop-up screen which states that the update failed. Inbox continues to show the yellow and white warning icon with an exclamation mark indicating the updates need to be downloaded. How to do I get this new HP to download the updates correctly.Thanks for any help, I have 30 days to return this computer to vendor, which I will do rather than get stuck with it.  

A:Failure to update

LK16 Hello;Allow me to welcome you to the HP forums! HP warranties their PCs for free Tech Support for one-year from the purchase, but I don't know if they will honor that with yours since you did not actually purchase it. My suggestions are to see if HP Tech Support will work with you, for free, to repair this issue.  If they will not, then return it, as you basically then are faced with no warranty coverage. While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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RELEVANCY SCORE 38.4

Hello. I have automatic updates turned on, but noticed nothing was installing, so I went to Microsoft.com and tried manually. Here are the updates (critical) that are outstanding:

Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB893066)
Update for Windows XP (KB898461)
Security Update for JView Profiler (KB903235)
Windows Malicious Software Removal Tool - July 2005 (KB890830)
Security Update for Windows XP (KB901214)

I don't know why it will not let me install these. I tried disabling my pop up blocker, but no success, then I tried disabling my Symantec Antivirus and installing, which did not work either. If there is not enough info to go off of here, please tell me what else you need to know. Could firewalls be a problem here? Thanks in advance.
~Jon

A:XP update failure

Hi what fire wall are you using, if windows it will let them through, on pop up blocker just click allow, when you go to download them from the site can you tell me what happens.

Then i may be able to help you also do you have sp2 installed.

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RELEVANCY SCORE 38.4

I just formatted a hard drive with XP home and updated with service pack 3 and .NET framework from the installation CD. Now the thing will download updates but fails on any of them - express, custom, necessary, software, and hardware. I was just browsing around the manage options on right clicking my computer on start menu. I see this anonymous logon entry every so often. If someone has the IP address can they hack into the machine by altering some kernel file in the system folder? If not, what if they also had the MAC address of the ethernet adapter on the board? Can you hide the computers MAC address behind the address of a wireless router?

A:update failure....

Not 100% sure and I'm not a professional, but I'd suggest trying this utility:

http://wiki.djlizard.net/Dial-a-fix

It may tide you over until someone else who is more qualified can help you out.

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RELEVANCY SCORE 38.4

I have 3 important update failure.

KB2656351
KB2600217
KB2698365

First two are being installed but then they re-appear in Update list.

The third one gives the error Code 80070065E.

I've tried FixIt and SUR however they couldn't manage to solve this problem.

Could you please help me thru this? Thanks in advance.

A:Update Failure

Hello naman and welcome to the forums

Could you copy and paste the contents of the SURT log please, it is located here:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Thanks

Tom

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RELEVANCY SCORE 38.4

Hello
I am running Windows7 Home premium with Microsoft .NET Framework 4 Client Profile installed. I keep getting messages from Windows to install an important security update, but it fails to install with an error code. Has anyone had a similar problem or know what to do about it?
Regards

A:.NET update failure

Welcome aboard Please post KB number of updates which won't install.

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RELEVANCY SCORE 38.4

This is driving me zanny!! I am using Windows 7 on a Dell desktop computer about 4 years old. Every working fine except I keep getting a pop-up on my computer saying update.exe 0x752de5a8 failed. I haven't a clue what update.exe 0x752de5a8 is - other than Google saying it is NOT Windows related and that it could be a virus. I am using Avira Antivirus Pro and it does not detect anything. Further reading indicated it could be a hidden file in the C:\Program Files\Common files - which I could not find. I have been trying to kill this popup for last 2 weeks - but it is very persistent. Any help would be VERY MUCH appreciated!!!
 

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RELEVANCY SCORE 38.4

after updating to windows 10 pro 64 -bit the has a problem that it fails to update the operating due to this it works very slow and then the screen turns black or it might just freeze is there anything l can do to stop this from happening 

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RELEVANCY SCORE 38.4

my OS is Vista and i cant get upadtes microsoft office word 2007 KB2251419 and kb2277947 to install as well as some adobe update plz plz help me JJ

A:update failure ????????

Hi have you tried downloading to your machine then installing http://www.microsoft.com/downloads/d...displaylang=en
http://www.microsoft.com/downloads/d...displaylang=en

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RELEVANCY SCORE 38.4

I tried to download microsoft updates and after it initializes them, it says they failed to download. Error message F01F. If I try to delete temp files and all offline content it will freeze and stop responding. Any help would be appreciated.
 

A:Update Failure

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RELEVANCY SCORE 38.4

hi! i have windows xp service pack 2 with norton antivirus 2005.my problem is every time i check for windows update it doesn't download the file automatically.so i have to individually search for the updates like KB891781
and so on..what's wrong with it.Is it because of Norton or my explorer settings?
thanks in advance!
 

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RELEVANCY SCORE 38.4

Windows update can't update a file called "nVidia Graphics adapter wddm1.1,wddm1.2,wddm1.3,wddm2.0,other hardware
nvidia geforce gtx 660".
error message is "Windowsupdate_80070103" and "windowsupdate_dt000".
There's no solutions for this error.
what to do please. 

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RELEVANCY SCORE 38.4

My windows updates are not completing. I am getting a message "failure configuring windows updates" so they are reversing before completing.

A:update failure

Is this win 7 or xp as your details say XP but you have posted in win 7 Fix Windows Update Error messages and other Windows Update issues is for win 7 and 8, Vista and xp. If xp and you get this error 0x80080008 error message when you try to install updates by using Windows Update or Microsoft Update

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RELEVANCY SCORE 38.4

I just tried to download and install some security updates from the windows xp update site. The downloaded just fine but the computer crashed half way through the install. Now the update list shows all the updates as having failed. but, when I scan for updates, now nothing is listed. can I find the updates somewhere else and download them sepeartly?

Thanks Steve L
 

A:Xp update failure, now what?

I use this little program http://www.bigfix.com/website/index.html
 

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RELEVANCY SCORE 38.4

Hi there! My problem is that I can't install a certain update. I get the error message "ASN1 bad tag value met." Emailed MS for help and I've gotten one response telling me to try it in safe mode. Well I did that already, and the same problem occurs. I went through every remedy in their troubleshooting section and nothing worked. Emailed for help again stating this and I've heard nothing back. I'm out of ideas here....

I'm trying to install KB842773. It downloads just fine, but installation fails- always with the same error message.

Please help me

A:update failure

Try this, it may help...

Help

The reason for the problem is not given on this "fix" page, but a person had the same problem and another person suggests (the above) solution Here.

You should read the second link before deciding to try the fix offered on the first. Hope this helps. If it does (or doesn't) please post back and report. This error seems both rare and new.

EDIT:

I psted these links after only casually reading them. At first, it seemed fairly clear: Problem-Solution.

But on second read-through it looks a little more complicated. As I understand it, there are some files that assist Windows Update in downloading and installing each Update and the General "fix" that is suggested for problems like these is to delete this (or these) files and allow Windows Update to rebuild them automatically.

But the second link involves a situation where are person tried to do just that, and instead of solving their problem, instead they got the same error message as yours.

Earlier in this thread someone had suggested to simply install SP2 over the existing O/S, and I assume the strategy here was to simply overwrite the problem file(s) and let SP2 take over the Update function. Which seems logical to me, only it didn't work for this particular User. You should read this thread (for second link above) and see what you think. I am getting the idea that this problem is "out of my league" and am going to only watch for a while... Read more

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RELEVANCY SCORE 38.4

Win 10 build 1607.  Windows cumulative update kb4056890 fails (hangs forever). Windows update troubleshooter absurdly  offers to try to install more updates, hangs when that offer is declined.
For that tomeframe, Event Viewer has several reports like ...
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.14393.953_ceda2a723b44ee07b467ba44bb21da170d5c1a0_00000000_0e2f09dd

Analysis symbol: 
Rechecking for solution: 0
Report Id: 574c259a-0534-11e8-9c63-00249b2855b5
Report Status: 96

The result of running the getwindowsupdatelog cmdlet in PowerShell in a 20-thousand-line file in which each line says ...
1600/12/31 18:00:00.0000000 1048  2100                  Unknown( 119): GUID=e62b40d0-122f-3ac6-8b50-0b2c053df757 (No Format Information found).
Help anyone?

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RELEVANCY SCORE 38.4

I tried reinstalling or Repairing Windows XP Media from an OEM disk because I wanted to break a mirrored Raid setup. I had a few problems because I forgot to reset my bios to non-raid, but I eventually got it working. After it finally finished installing, it started to update. One of the updates was SP3 and I decided to go ahead with it, but it fails every time and does not give me an error message. It just quits and the updater says it failed! Whoopee, well I could see that!
I would just let it go but there are a few more updates included that are only for SP3 like Framework for SP3. Every time I turn on the computer it tries to update and fails. I had a problem once before where something got stuck in update mode and bugged me for 3 months. I finally got rid of it by deleting a folder but I cannot remember where it was.
Before I reinstalled XP, everything was up to date and when it started to update it didn’t go through all the updates that was on it before. I checked the update list and its all there, but I don’t believe it.
I have TWO questions.
1) I want to know if when you reinstall Windows does it keep the original updates?
2) And 2nd, how can I find out what is causing the SP3 update failure?
 

A:Another XP SP3 update Failure!

What Brand/Model is the pc . . some of the HP's with AMD processors have a file that needs to be disabled before loading SP3.

Did you do a Repair install or a clean install?
 

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RELEVANCY SCORE 38.4

Windows Defender version 6.1.7600.16385. Last def. update 1.139.124.0. failed and at the bottom of win. def. reads latest definition is 1.139.240.0, created on 19/10/2012.
Checked for updates in Win. Def. and it said 'no new definitions or updates available'.

I have been searching & can't seem to find this definition to download & install. The Malware Protection Ctr. shows a different set of numbers (1.139.235.0) for windows 7, 64 bit.

Could someone please direct me to this definition so I can download & install it?
Thanks - much appreciated.

PS - also did a FIX-IT and it fixed afew things but can't see that it solved my problem.

Just a minute ago, I got a definition update version 1.139.124.0 which was successful - after I did a system restore.

A:Win. Def. Update failure

I checked the MMPC website and the latest Windows Defender update is: 1.139.246.0 | Released: Oct 21, 2012 05:30 AM UTC.

Install the latest Windows Defender definition updates - Get the latest definitions - Microsoft Malware Protection Center

Make sure you select the correct download for either a 32-bit system or a 64-bit system. If the update doesn't install on your computer, please post back. (Note: it's not necessary to install an earlier update as the most current update will include all previous updates.)

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RELEVANCY SCORE 38.4

Hi guys, I'm currently using my backup of which is an old novatech model, running xp. I beleive someone may have manually turned it off at the button when it was closing down and installing updates. Since then it will only load through the windows logo into a black screen, with a responsive mouse. I have been trying to get it to boot from a recovery cd or enter into safe mode, but the omputer will acknowledge no keyboard input except delete to enter into the bios. I would greatly appreciate any help anyone could provide, thank you.

A:XP Update & Failure

Occasionally it freezes on the bios now. But not all the time. Tried it after it being off for hours, so it's not an overheating thing. I've also removed a load of dust from inside, so it's not that either.

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RELEVANCY SCORE 38.4

I had an update fail. (see long pic included). I tried again and a second shot produced A success for the same update. Can I remove the first one, without any concern?

A:Update Failure

Doesn't look like your picture posted.

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RELEVANCY SCORE 38.4

My brother hung up my laptop and at the close was it to install updates and shut down the power button on the laptop now when I connect my laptop says windows on the flag when the league instead of saying says windows is starting to apply the update operation 353 of 74,313 ($ $ _microsoft.net ...) and he never leaves it. o What should I do? [I tried Startup Repair and System Restore error and says it can not restore and open the safe mode does not advance a file) is a trial version of windows 7 ultimate x86!

help me

A:Update failure!!

Where you get trial version from?

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RELEVANCY SCORE 38

Today I went to the page for my Envy to get updated drivers for the network.  While there, I saw a bios update dated 8-3-16  (today)   and went ahead and installed it.  It said in a box that it had to restart my laptop and that was the last time my laptop worked.  I now have a black screen and the cap lock key flashes twice and then pauses and then flashes twice.  Over and over. The system doesn't recognize HD, DVD nor USB drives. Is there anyway to bring this system back?











Solved!
View Solution.

A:BIOS update failure

Hi @campyrs52,  Welcome to the HP Forums!  I understand that you are getting a black screen when trying to turn on your HP Envy 17" Touchscreen Notebook. I am happy to look into this for you! First I would recommend to try Recovering the BIOS, and then if that does not work, try the steps in this guide, Computer Does Not Start (Windows 10).  If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post. Hope this post helps!

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