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Low wattage issue T480 after dock firmware update

Q: Low wattage issue T480 after dock firmware update

Dear all, having just updated my the firmware of my Ultra Dock (40AJ0135EU) via Lenovo Vantage to V5.0.6.1, there is now something truly wrong with the power supply; on startup, I am greeted by the famous "low wattage" screen and when using windows, the battery is slowly drained (Lenovo Vantage claims that a 25 W USB-C adapter would be connected instead of the 135 W one). The issue never occurred prior to the firmware update and consistently shows up for any other power cable (trying several ones, including 90 W). So while the "low wattage" screen is annoying, the more severe issue is the constantly drained battery which makes using the dock basically impossible over time. Any ideas? I did not find a way to undo the firmware update - or is the recommendation to wait and hope for yet-another firmware update that (may) solve the issue? Maybe someone has a similar issue and a better / working solution Thx!

RELEVANCY SCORE 200
Preferred Solution: Low wattage issue T480 after dock firmware update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Low wattage issue T480 after dock firmware update

By chance did airplane power mode get turned on? The only way I know to check this is in the Lenovo "Vantage" tool

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RELEVANCY SCORE 89.6

Hi, i have a T470 that connects to a UCB C Lenvo thunderbolt dock, occasinly it requires the firmware to be updated (i done this last month) however it is erroring again saying i need to conncact my pc manufacturer for new firmware, i have just checked and there is no new firmware on the lneovo website, i installed all the latested packages that were there, does nayone know where i can get the new firmware and if there is any workaround? The dock is not showing as connected in the dock software window, however the dock light goes from yellow to white when i polug it into the laptop, so it does see the connection they just cant talk to each other. Thanks 

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RELEVANCY SCORE 88.4

I am using a T480 with the TB3 dock and 2 external monitors.My problem is my screens go black for a couple of seconds every x amount of time. I've updatad all drivers found under the Display and Video graphics section Drivers T480I remember when updating to Intel Thunderbolt Software for Windows 10 (64-bit) - ThinkPad T480, T480s, X1 Carbon Gen 6 - 1.41.565.0I received the following screen:(I did get 2 Thunderbolt SW apps in my start menu and uninstalled the one which was visible via add/remove programs) These updates did not resolve my monitor issue.I later on noticed there is a new TB3 Dock FWWhen I wanted to make the update I got the message the TB SW had to be above 17.4.77.400. (the version insalled and active was 1.41.565.0) I reinstalled TB SW 17.4.78.500 and performed the TB3 dock FW upgrade. Now I am in the situation I do not have a Thunderbolt SW application to allow/select TB devices to connect.V1.41.565.0 seems to be a new DCH driver. reverting back to the legacy driver 17.4.78.500 is not somethig I should have done.It seems the DCH driver came with it's own Thunderbolt SW application, which is no longer available. Is there a procedure to completly reinstall the DCH driver including the Thunderbold SW or revert back to the legacy driver with Thunderbold SW (which now states the application is not in use anymore) Thanks!

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RELEVANCY SCORE 88.4

Hi I cant seem to locate a fix for my lenovo t480. I cannot get any usb ports to register through the dock. I have tried reinstalling usb drivers through device manger, updating dock firmware, updating all lenovo system drivers , changing power adaptor through the dock and re seating it multiple times. I have other t480's that work on this dock. The usb's work fine on the actual laptop just not the dock. Any help would be apreciated. Thank you!

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RELEVANCY SCORE 80

I have a t480s, working fine for months. Just updated the bios today and now on boot when using my pro dock gives the dreaded ac adaptor has lower wattage than original. But of course this is the original AND it's on a dock. The error message started on bios update so clearly a BUG in the bios.  Does anyone from lenovo watch the forums and can work on getting this fixed? Thanks!

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RELEVANCY SCORE 76

I can see support for the MZVLB512 and MZVLB1T0, but nothing for the 256Gb model. Why?https://download.lenovo.com/pccbbs/mobiles/fwnv25en.txt

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RELEVANCY SCORE 73.6

Hi there, my Helix laptop (purchased a few years ago) is giving me the "Keyboard Dock Fan Error" at startup. I am then unable to use the keyboard and mouse pad. I previously had this same error a couple of years ago and had solved it using the Firmware update.Now I tried:- BIOS update. Done updated to the latest BIOS version.- Tried doing again the firmware update (although I had done it a couple of years ago) but now I have Windows 10 and the firmware update executable on the Lenovo site says it is for Windows 8 or below. I tried it anyway but it gave an error saying: "This tool and EC firmware mismatch, or communication error is happened.".  Your help is much appreciated.- Najib

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RELEVANCY SCORE 73.6

I have a W541 and it always worked well with the dock and dual external monitors, that is until the firmware was updated by Lenovo System Update to the Latest Version: 2.33.000 about a week ago. Now when you boot the laptop in the dock, the post shows on the two external monitors then they go black and seem to disconnect as the power saving icon shows on both monitors. If you undock the laptop at this point and immediately re-dock, the two monitors light up and no more issues. While this isnt a huge issue, it is very annoying since it always worked properly before the update. Any suggestions on a possible fix are much appreciated. Thanks in advance.

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RELEVANCY SCORE 72.8

Hello, is it possible to update the Lenovo Ultra Dock Pro to the latest version without a Windows Operating System? https://support.lenovo.com/de/en/documents/ht081248 A bootable ISO for this would be perfect. I use Linux as Operating System installed on a T440p, so a Windows based update is not possible for me. Thanks in advance! Best regrads, Michael

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RELEVANCY SCORE 72

I have a T460 Thinkpad on a Lenovo Pro Dock 90w with LG 29UM68-P ultrawide monitor running at 2560x1080.  My docking station was manufactured in December 2016 & I am using the included 90w power adapter.  My monitor has built in speakers (using Intel Display Audio drivers), so my DisplayPort cable is carrying both audio & video. I have two symptoms of signal loss:  audio cuts out intermittently when playing music (or watching videos w/ sound) & the screen will periodically go dark with a "no signal" message.  The video signal restores itself after about 3-4 seconds. I have already tried updating the ThinkPad's BIOS to the latest version, updating Intel graphics drivers to latest version, as well as the Pro Dock 90w firmware (to version 2.33.000).  I also swapped out my DisplayPort 1.1 cable for a DisplayPort 1.2 cable. The monitor+speakers work beautifully when connected to a Dell laptop+docking station, so I know the problem is not with the monitor. Are there any other tricks I could try? 

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RELEVANCY SCORE 72

Hey all! I can't seem to get my firmware to update....I just get this: Has anyone seen this and have any advice? I've consulted Google and the forums here and can't seem to get any leads. I'm running a T480 with the latest updates per the support site and the System Update 5 tool. Thanks in advance! 

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RELEVANCY SCORE 72

I currently own a Thinkpad Helix, bought about two months ago. Up until now it has been well worth the price, and worked almost flawlessly. Just this morning, out of nowhere the keyboard and touchpad stopped working. I tried my usual solution, detaching and reattaching the dock, but it did nothing. I tried restarting my computer, and found that while it was plugged into the dock, I got a "Keyboard Dock Fan Error" and it would fail to start. I started looking around on these forums for answers, and it seems many people had the same problem I did. On one thread there seemed to be a link to this firmware update designed specifically to get rid of the problem I had. Upon installing it and running the application, it would freeze for about 5 seconds and then display this strange error message, "This tool and EC firmware mismatch, or communication error is happened." I can assure you I was connected to the internet at the time. So i looked at the readme, and it suggested updating the bios. When I tried that, it told me I already had the latest bios installed, and running the firmware update again afterwards gave the samw results. I don't know what to do, and i'd love some help on the matter.

A:Enhanced Keyboard Dock Firmware Update Problem

Can you verify what bios and keyboard firmware you have installed now? 
The latest bios is version 1.14. 
 
You can check this by rebooting and hitting F1. The versions should be listed. The keyboard firmware is listed as MPU I belive. Then just hit F10 to close it once you're done.

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RELEVANCY SCORE 72

I have ThinkPad Yoga X1 (Gen1) with Thinkpad OneLink+ dock.If something (anything, USB memory stick, USB keyboard, USB monitor) is connected to a dock or to a notebook, during powering on, it want pass the BIOS part and start booting Windows OS.It should be fixed long time ago, but same issue still persists.I have latest BIOS firmware - 1.31https://pcsupport.lenovo.com/hr/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...The issue persis for a months

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RELEVANCY SCORE 69.6

Hi, I installed the most recent firmware update (fwdphb07) and run into problems with my T450s: My displays (two attached via DP, the main display with DP 1.2) stay blank until the windows login screen shows up (no windows is starting screen). The problem is that I have a SSD password so the password dialog is not shown on the external screen. I downgraded the firmware to fwdphb06 (installed fwdphb03 before, because fwdphb06 does not allow for a direct downgrade) and everything works fine again. @Lenovo: can you please fix this issue - if you need more information please contact [email protected] users with the same issue: try to downgrade the FW Have a nice dayMichael  

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RELEVANCY SCORE 64.4

Hello, I have Carbon X1 5th (20HR) running Windows 10 pro (updated).  Altought I followed the instructions here - https://pcsupport.lenovo.com/cy/en/downloads/ds120390 (This is the page for Lenovo users who wish to update TPM firmware) - and installed the "BIOS Update Utility for Windows 10" version 1.33, Windows still keeps telling me to update the TPM firmware driver.  In BIOS it shows that I have TPM ver 2.0, enabled. Since Windows kept telling me to update the TPM driver, thanks to Google I found out that there is a tool created by Lenovo called "TPM Firmware Update Utility -ThinkPad" (It is worth noting that this tool is not mentioned on the instruction page). I downloaded the tool, but can't understnad how to use it (assuming that I should use it at all, because this tool is not mentioned on the TPM instructions page). Could you please help me to solve the TPM issue described above? Is there a way to check what version do I have? Thanks in advance!  

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RELEVANCY SCORE 63.2

Any suggestions??

A:Update issue.. UEFI firmware issue

Is this path correct??

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RELEVANCY SCORE 62.4

Hi,  I am experiencing an issue with SSD FW update released on Mar 14, 2019 for X1 Extreme.  The program returns one of the following 2 errors.  1) Error pops up immediately after drive selected for update. Error code is RC = 0x2. 2) Error pos up after OS reboot. "software condition is not ready to update due to some reason". Last line in the cmd window  is "Get Storage information".  I am running Windows 10 v1809. Please advice. Thank you. 

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RELEVANCY SCORE 62

I have a user with two LT3053s (2560 x 1600) and his previous T440 + Ultra Dock (I believe) supported the full resolution at 60 Hz (again I believe).  I upgraded him to a T480 and our standard Type-c dock that we deploy limited the screens to 1920x1080 @ 60Hz.  After this and complaints from the user of headaches from the drop in resolution we purchased a TB3 Gen 2 Dock and even after plugging the dock in to the actual TB3 port on the laptop (not the top type-c port) we are having issues with not all of his devices working, namely the kb+m. Any ideas here?  Right now we are running it with the 135W power adapter that it came with, but there is also another power adapter available that did not come with the unit we purchased.

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RELEVANCY SCORE 62

Hi guys, I have a ThinkPad T480 combined with a Pro dock (side). I was hoping to use 3 external monitors (not including the laptop screen). The pro dock only has 2 display ports and the laptop has a HDMI port which i was hoping to all use to get my 3 displays.My setup is 2 VGA external monitors to display port adapters and 1 hdmi monitor to the laptops hdmi port directly. 2 display port monitors display fine, however the HDMI display goes black. If i un dock the laptop, the HDMI monitor works.Can i not output all 3 at the same time, i know the laptops chipset allows 3 monitors.I was thinking of buying a USB C to HDMI adapter for the 3rd monitor, maybe this would resolve it? thanks in advance

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RELEVANCY SCORE 61.2

Hello,I've just bought T480 with Thunderbolt 3 Lenovo USB-C hybrid dock and my laptop is not charing when connected to dock. External monitor and other devices connected to dock work fine, but laptop even do not recognize dock as charger. It acts like it running completely of battery. Where can be a problem? Thank you

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RELEVANCY SCORE 61.2

Hi.  Hoping that someone can provide a little guidance, and show me where I must be doing something wrong. T480 (20L5 model) running Windows 10 1709 (Core i5, 8th Gen Intel)Thunderbolt 3 Dock (40AC model)Installed Thunderbolt Software is:  17.3.74.400System BIOS is:  1.12BIOS Thunderbol setting:  Security Level - No Security When I connect the dock to the laptop via Thunderbolt 3 connector, the laptop DOES draw power.  So I know that it basically works.What it does not do is anything else.  Connecting ethernet, usb keyboard and mouse, or even VGA monitor has no results. Des anyone have any suggestions about what I might be doing wrong here?  Other settings to check?  Or am I possibly dealing with a faulty component? Thanks in advance for any suggestions. Chris

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RELEVANCY SCORE 61.2

I'm using a Razer Trinity mouse, and it works fine, as long as I plug it directly into the laptop's USB port. If I try to use any sort of USB hub or switch (I've tried three different hubs -- each with a different set of USB cables) the mouse cursor randomly freezes on screen for about one or two seconds at a time. I tried installing the Razer Synapse 3 software on the laptop, and turned off the mouse lighting (to reduce power usage and rule that out), but that didn't help. I've also: -updated all drivers/bios via System Update-installed all Windows Updates-tried all three Windows power profiles

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RELEVANCY SCORE 61.2

All, Can you use the T480 with the Lenovo Thunderbolt 3 Graphics Dock that has the external GPU.Look for the solution to attach 3 external 2560 x 1440 monitors (DisplayPort and/or HDMI) at 60 Hz. Also would the 40AJ0135US Ultra Dock allow me to use the 2 x DP and 1 HDMI at the same time. Thanks

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RELEVANCY SCORE 61.2

Hi, I have a T480 Type 20L6 Thinkpad (20L6S7PC0J)Today i recieved a Thunderbolt 3 Doc type 40ACMonitor is connected to VGA port.  The only thing it is doing is charging my laptop and providing me display. .All other USB ports are not working. My Keyboard/mouse is not getting detected.  Need a solution.  Regards,Aamir Mehboob

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RELEVANCY SCORE 61.2

Hi Guys,I have a T480 laptop with a pro dock docking station and 3 monitors i want to try to get working.2 of the monitors are working fine via a VGA > DP adapter. The 3rd i bought a USB-C to HDMI adapter, though i cannot get this to work, even with the other two monitors disconnected.If the laptops undocked and the 3rd monitor is connected to the USB-C port, it works. Has anyone had luck with 3 monitors on this docking station? I have been considering a display port hub, can we use adapters with these hubs ok or does it only work if the cable is solely DP Thanks guys

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RELEVANCY SCORE 61.2

Hi. I've read a ton of topics similar to this but haven't found the solution. I have a ThinkPad T480, Pro Docking Station and USB-C Travel Hub. What are my possibilities to connect the 3rd external display?I have tested:Dock DP1 + Dock DP2 + T480 HDMIDock DP1 + Dock DP2 + USB-C Hub HDMIDock DP1 + Dock DP2 + USB-C Hub VGAUnfortunately, Hub doesn't seem to work properly, when connected to USB-C port in Pro Dock. It works fine when connected directly to T480, but I can't do it while the notebook is docked. The lid is closed and set to do nothing both on battery and charging state. Is upgrading to Elite Docking Station my only option?

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RELEVANCY SCORE 60.8

 I have a Thinkpad T480 with the Lenovo installed 1Tb SSD. The drive details read as follows:  SAMSUNG MZVLB1T0HALR-000L               3L2QEXA7 From the readme tool, I beleive the Firmware update s/w offered via Lenovo Vantage toolwill update the firmware on this drive to a newer level:  5L2QEXA7 The Readme file has some notes that are a little hard to understand, and obviously I don't want to screw this up:the notes say:D) Need to Remove HDD Password when could not FW update.E) Need to decrypt when you do not get successful to update FW on encrypted SSD. I realize the update tool covers many different SSDs.For my configuration do I need to be concerned about removing the password?I set the password when I received the machine with the understanding that setting the password ALSO encrypted the drive.I hope that I understood that correctly....





If a post answers your question, please mark it as an ?Accepted Solution?!If a post helps you, please click the star to give it a Kudo~~Some years back I worked for IBM, currently I do not work for,nor do I speak for Lenovo or IBM.

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RELEVANCY SCORE 60.8

We are currently using Lenovo T480 laptops with ThinkPad Thunderbolt 3 Docks (Model 40AC0135US) in our office and frequently encounter the following issues: ? When a user connects their T480 to the dock, their monitors do not display any video? When a user connects their T480 to their dock, their monitors will display video, but USB peripherals (keyboard, mouse) do not work? When disconnecting from a dock, the charging light on the T480 stays lit and Windows shows the laptop is still connected to power and charging? External displays flicker intermittently When a user experience issues with their dock, the only way to get things working again is to shut down the computer, disable the internal battery in the BIOS, and then plug the T480 into the dock and turn it on. However, the issue eventually returns and we have to repeat the steps again. We have also tried the following steps, but continue to see issues:? Run Lenovo System Update and install all driver, bios, and dock firmware updates? Replaced Thunderbolt cable? Change the Thunderbolt Security Level in bios to No Security and Uninstall Thunderbolt Software Most of our laptops are running Windows 10 1709. Has anyone else experienced these issues and know of a good solution?

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RELEVANCY SCORE 60.8

Hello,I've got brand new T480 with ThinkPad Hybrid USB-C with USB-A Dock and I'm experiencing USB issues when docked.I have read related topics and they seems to be dead without any working solution. Description of problem:When I docked my T480 for the first time, all USBs (only mouse and keyboard) were working. I had left office for night and when I have returned and docked my laptop again, USBs seems to stop working. I?ve tried to reconnecting dock, powering dock off and unplugging devices or changing USB slots without any success.Only restart of computer seemed to get USBs working back again. BUT, there have been about 5 minute period when USB devices were randomly connecting and disconnecting without any warning.Problem appeared again when I left my desk for 30 minutes without turning off or putting laptop into sleep. USBs were dead again. Only restart helped and it was followed with 5 minute period of randomly disconnecting USB devices again.All other connected devices ? 1x FHD monitor via DP, 1x FHD monitor via HDMI and headphones via front 3.5mm jack are working without any problems and laptop is charging properly as well. My laptop is fully updated via Lenovo Vantage and dock in currently at only available FW. Is there any solution to this? It?s get pretty annoying for laptop that is meant to be docked! And it seems that problem occurs accros multiple ThinkPad Thunderbolt docks.. Thank you

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RELEVANCY SCORE 60.8

Hey Everyone, I'm having an issue where my dock is somehow affecting my monitor's ability to display at its native resolution. My monitor 1 is "dumbed" down to display at 1920 x 1080 and it refuses to let it display at its native resolution.Do I need a different dock? Thanks,Condor90 Current specs: Laptop: T480 20L5Version: 10.0.017134Thinkpad Thunderbolt 3 Gen 2Firmware: V10011Monitor 1: LG Ultra HDResolution: 3840 x 2160Monitor 2: LG FULL HDResolution: 1920 x 1080Monitor 3: T480 screenResolution 1920 x 1080

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RELEVANCY SCORE 60.8

T480 doesn't boot while dock is attached via USB-CBoth latptop and USB-C dock station has the latest BIOS/Firmware If I boot the laptop without docking attached boots normally, otherwise is hanging on Lenovo prompt to press key in order to interrupt normal startup, laptop keyboard seems unrenspossive. Docking works ok after the windows starts loading

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RELEVANCY SCORE 60.8

I own a Thinkpad T480 (20L5: Intel UHD graphics, Core i5 8th gen) and since it supports Thunderbolt 3, I want to attach an external GPU and display for light gaming. I see that Lenovo itself has a "Lenovo Thunderbolt Graphics Dock" but does not offer that as compatible with the Thinkpad series. Nevertheless, as Thunderbolt 3 is a standard, I am wondering if the Graphics Dock works with the T480. Did anybody already try that?

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RELEVANCY SCORE 60

Hi, I have Lenovo ThinkPad T480 with Windows 10 Pro and USB-C Dock. Iam trying use two external monitors of which one is 4K monitor and other standard HD. Iam using Display cables. Seems that 4K resolution is not available at all.With this setup maximum resolution is only 2560 x 1440 when using only 4K monitor and only 1680 x 1050 for both monitors if I connect them both.   Is this really the situation with my setup? Does T480 even support 4K monitor? 

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RELEVANCY SCORE 60

I have a new T480 and Lenovo Thunderbolt 3 dock. I find that often when I close--but in no way shut down--the computer for the night, when I restart in the morning, it completely restarts, so I lose open tabs, unsaved work, etc. I can understand enough of the system event log to determine that the computer always goes to sleep when I close it, then, per the power plan, hibernates three hours later--or at least tries to. The first sign of trouble in the logs comes at the time of hibernation. For example, at 2:37:25 this morning there is the routine Information event, "The system is entering sleep. Sleep Reason: Hibernate from Sleep - Fixed Timeout." This is followed immediately by the warning, "6105 - deauth after EAPOL key exchange sequence". Over the next 5 minutes come two more warnings and eight errors. Then nothing until I start the machine in the morning. One of the first events on restart is the information message, "The last shutdown's success status was false. The last boot's success status was true." It appears to me that this only happens if the computer is plugged into the Thunderbolt 3 dock overnight. To the dock are connected a (gigabit) ethernet cable, a displayport monitor, a mouse, a keyboard, and a pair of headphones. Here is a fuller dump of the error log at the last time it was hibernating, or trying to: Level Date and Time Source Event ID Task CategoryError 7/30/2018 2:41:33 AM Microsoft-Windows-DistributedCOM 10010 None The server {3EB... Read more

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RELEVANCY SCORE 60

I have a T480 with Windows 10 Pro connected to a Dell U3415W monitor via a DisplayPort to HDMI cable via a 40AJ0135US Ultra Dock (DisplayPort side connected to the docking station, HDMI connected to the monitor).  While using this setup, I will occasionally (sometimes quite frequently) get black-outs in the monitor for a few seconds and then the display returns without issue.  Its extremely annoying and interrupts my work.  Often, restarting the laptop will help resolve it for a while but it always returns in some fashion. I have run the ThinkPad Docking Station FW updater and it said everything is up to date.  Additionally, Lenovo System Update is 100% updated.  Any suggestions would be greatly appreciated.

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RELEVANCY SCORE 60

What is the proper way to undock a T480 from ThinkPad Thunderbolt 3 Dock?Based on previous laptops I was expecting some sort of "undock" button, i.e., to safely remove hardware... Thanks in advance.BR

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RELEVANCY SCORE 60

T480 doesn't boot while dock is attached via USB-CBoth laptop and USB-C dock station has the latest BIOS/Firmware If I boot the laptop without docking attached, laptop boots normally, otherwise is hanging on Lenovo prompt to press key in order to interrupt normal startup, laptop's keyboard seems unrenspossive. Docking works OK after Windows OS start loading

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RELEVANCY SCORE 60

Mates, has anyone been able to successfully use a TB3 Gen 2 (40AN) with a T480 (20L6)? I'm looking to run dual 4k monitors at 60Hz over the DP connections. If they are not compatible, it appears I can use the TB3 (40AC) with the T480 using DP1 and TB downstream to drive both at 4k 60Hz, correct? Many thanks for all help in advance!

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RELEVANCY SCORE 60

I just ordered a T480 for son for college. I'd like to buy him a USB-C "travel monitor" (eg. the AOC 1601FWUX or the Asus MB169B+). These sorts of monitors are only connected by USB-C (for both signal and power). Will that work on a T480? Obviously the T480 has USB-C ports (two of them): 1 x USB 3.1 Gen 1** Type-C (Power Delivery, DisplayPort, Data transfer)1 x USB 3.1 Gen 2** Type-C / Intel Thunderbolt 3 (Power Delivery, DisplayPort, Data transfer)From the stated specs, both have can perform the function of a DisplayPort connection, so I guess that the answer is "yes, this will work." However, the some of the travel monitors state that the computer must support "USB-C DP Alt Mode." I can't figure out whether the T480 supports "USB-C DP Alt Mode." I've searched this forum and the specs, but found nothing specifically on this.  I realize that if I also bought one of the Lenovo Docks, that he could run a second monitor. However, the goal is to use a "travel monitor" which he can stuff in his backpack along with the T480 and won't need anything but a USB-C cable (properly rated for USB 3.x data transmission) to run it. 

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RELEVANCY SCORE 60

T480/40AJ0135US dock using Startech MSTCD123HD not working, does this dock support USV-C video out to 3 HDMI displays

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RELEVANCY SCORE 59.6

Hi,After recent update of Fibocom WWAN L830-EB firmware to version 18300.1002.00.01.01.17 faced an issue that occures on the go (literally in transport) when network is dropped (out of range) and then found again, as it seems. Win 10 troubleshooter returns:"Windows can't communicate with the device or resource (primary DNS server)"Report & logs are attached.Lenovo Thinkpad T480s (type 20L7, model 20L7001HRT)Windows 10 Pro, ver. 1803 Would someone please provide a link to the previous firmware ver. 18300.1002.00.01.01.14 ? Can I downgrade?------------Regards,Andrey Kuzmin

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RELEVANCY SCORE 59.6

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 59.2

Hi all, I have a new T480s with a thunderbolt 3 dock.Unfortunately, I'm experiencing a really annoying problem:- when I wakeup the laptop, an USB device (USB port replicator) is not detected.The workaround I found  is to unplug and plug again the power to the dock!Do you know how to solve this problem?Is there a linux command to "wake up" everithing? Thank you

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RELEVANCY SCORE 59.2

Hello, Looking for recommendations for a docking station for Thinkpad T480, with Intel video,  that will support 3 external monitors (all) at 2560??1440 resolution. Thanks

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RELEVANCY SCORE 59.2

When we have a USB Mouse and or Keyboard plugged into the laptop or the ThinkPad Pro Dock (M3F00) it will not boot, it will boot however if we turn off the USB UEFI Bios Support off, then we will have to use the laptop keyboard to logged in. Then the external mouse and keyboard will start working after that.How do we get this to work with the external keyboard and mouse. Seems to be a hit and miss issue with our organization.Added note...Mcafee Endpoint Encryption is also installed, and the system will lock up either before or at the McAfee login screen. Machine Type Model: 20L6S0SJ00Operating SystemWindows 10 (64-bit)Processor: 1x Intel Core i7-8650U Processor(Core i7-8650U)Memory: 2x 16GBDDR42400Operating System: Windows 10 Pro 64(EN:English)Hard Drive: 1x 512PCIeNVMeOPALWireless Network: 1x Bluetooth Version 4.1Ports: 1x RJ-45Camera: 1xGraphics: 1x Intel UHD 620Monitor: 14.0 FHDIncluded Service: Sealed Battery Replacement

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