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Remote Desktop Client 6.1 Cannot connect to remote computer

Q: Remote Desktop Client 6.1 Cannot connect to remote computer

We have several remote systems that can all connect fine. I am having an issue with one box. It is a windows 7 home premium machine with netgear wireless nic. When I open mstsc to connect to a remote machine I put in the ip address and click on connect. I receive an immediate failure with the text "This computer can't connect to the remote computer. Try connecting again...blah blah"

I have a server 2008 r2 with Network level authentication enabled. I have 8 other systems that are hardwired, at different geographic locations and all connect fine.

I have not made any changes on the server side since this problem seems to be local to this client only.

On the client I have made the following changes/observations. I have disabled the firewall, cleared the remote desktop cache, remove the MRU entries from the registry, verified that port 3389 is open via telnet. I have been bashing my head for days trying to figure out why this one box is not working. The problem occurs for every user on the box including the admin.

I don't receive the box that prompts for warning if there is a server authentication issue but I think that is because I selected ignore at some point and said yes to continue. I'm not sure where that cache resides to delete that selection. I'm not sure if that is where my problem lies or not. Can anyone please assist?

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A: Remote Desktop Client 6.1 Cannot connect to remote computer

Welcome to SF,

From the Remote computer please try this, if unsuccessful please post back.
Click on Start and type secpol.msc. Then go to Local Security Policy=> Local Policies=> User Rights Assigment=> Choose Allow Log on Locally and select the User or Group that needs to access this computer remotely. Also select Allow Logon to Remote Desktop Services (if you have RDS or Terminal Services configured in your Win08 Server). Try to remote connect after.

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So, I had remote desktop working on my computer for about two years and now it doesn't work anymore. Every time I try to access it from another computer (I don't have and don't know how to get a domain name, so I just use my IP address, which I get from whatismyip.com), I get an error message saying I cannot connect to the remote computer.

As far as I know, I have done everything right. I enabled remote desktop in system properties, I created a static IP address in TCP/IP properties, and I configured my router to forward the default port (3389) to the correct local IP address I specified. I have disabled windows firewall and put mstsc on my list of exceptions for the firewall that I use (BitDefender). I also pinged my IP address and received all packets sent.

I am running windows xp professional with sp3.

Any suggestions?

A:remote desktop problem: cannot connect to remote computer

try using the computer name to connect right click on the my computer icon and select properties and then the computer name use the full computer name. while your in there check the remote tab make sure the allow user to connect remotely to this computer is checked. on both pc's. also make sure both machines have xp pro i know you can only go one way between pro and home edition can't remember which.

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After installing an update for QuickBooks it needed to restart the computer. After doing so I could no longer connect to this computer via remote desktop. This computer is a workstation in an Active Directory domain. Remote Desktop Access is controlled by
Group Policy. All other Windows computers in this domain can be accessed via Remote Desktop. This computer can also remote desktop to these other computers. On the settings, Remote Desktop is set to "Allow connections from computers running any version
of Remote Desktop." I've verified the Remote Desktop port is enabled in the firewall. I've taken down the firewall completely. I powered off and back on the computer several times. I've run 'gpupdate /Force'. This computer can access the network, including
shared drives, can access the Internet and can Remote Desktop to other computers. This computer can ping other computers, but other computers cannot ping it. Other computers can no longer mount this computer's shared drive. In case there was some update-culprit
lurking that didn't take effect until I restarted, I rebooted other workstations in the office to see if the same thing would happen. It didn't. Only this computer.
I've spent hours on this and search for all kinds of solutions. I've out of ideas. Anybody?

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I am facing an issue while attempting Remote Desktop Connection from Windows 7 Professional machine.
When trying to take an RDP of a Windows 2016 Server using "MSTSC - Microsoft Remote Desktop Connection" I get an error " This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner
of the remote computer or your network administrator."
However, when I select the "Connect and don't warn me" option in the advanced section of Server Authentication Tab (MSTSC), it connects.
Can anyone please guide me to resolve this problem ? Do I need to make changes at the server end or the Desktop level ?
The version of Remote Desktop Connection I am using is "Shell Version 6.2.9200, Remote Desktop Protocol 8.0 Supported"

Swapnil Malpani

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I have successfully set up the VPN connection to access remotely from the job. However, when I tried to connect remotely, I received the error messages
Client could not connect to the remote computer
Remote connections might be enabled or the computer might be too busy, etc.
I have Comcast (McAfee Security) as ISP with a belkin router that my daughter and I share. (She has a desktop) My operating system is Windows XP. Why can't I connect remotely? I even turned off Windows firewall and received the same error messages.
Note: I was able set up remote desktop (from my job) on my sister's desktop and can connect, she also has Comcast as ISP and is using a wireless router.

I tried checking with our administrator he couldn't figure out why. I hope someone can help! I'd like to be able to work from home!!

A:Solved: Client unable to connect to remote desktop

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I haI have been accessing one of my windows 7 remotely using RDC. For some reasons  I can’t access it any more with this message:  
"Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference
between your computer and the remote computer. Make sure your computer's clock is set to the corr... Read more

A:Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer

Ours was a DNS issue.  Someone put an entry in the wrong firewall.

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I am trying to use my computer running Windows XP Home to remote desktop into my computer running Windows 7 Ultimate over the internet.

The computer I am trying to connect to is listening on port 3389, has all sort of firewall exceptions sorted and is enabled to accept remote connections. The computer I am trying to use to connect has no firewall currently (I have disabled it just to get this working).

And yet when I try and connect using the ip address of the host computer I receive the message "remote desktop cannot connect to the remote computer for one of the following reasons"... and so on.

What else do I need to do now to get this working?


A:"Remote desktop cannot connect to the remote computer"

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hello, i want to send files from my computer to the remote one but every time i try i open up windows explorer, click on my drive and it freezes up and goes to not responding, then it loads like 5 minutes later, and the process repeats every time i go to a folder, i am connecting to a windows server 2003 computer. can anyone tell me how i can transfer files faster or if there is another way than using windows explorer? thanks a lot!!

A:Problem Transferring Files from Local to Remote Computer in Remote Desktop

You are trying to do this over Remote Desktop?
I have used this with Windows 2000 Server and my XP computer. I would assume it will work with 2003 server.

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I have two computers running Windows XP. Let's call them Acquiring and Processing.

Processing has SP3. Acquiring has SP2 and is behind a hardware firewall/router. (cannot upgrade to SP3 due to some software it has to run that will crap out if the computer is upgraded, hence the firewall.)

I configured the firewall/router to give Acquiring a specific address, and to open the port for remote desktop, and to forward anything coming in on that port to the Acquiring computer, which is the only device on that router in any case.

When I go to the Processing computer and try to Remote Desktop to the Acquiring computer, the login window comes up without a hitch. Once I type in the username and password and try to login, however, the desktop of the remote computer won't load. I get the little bar at the top of the screen with the computer name and the option to minimize or close, I can see and move the mouse, but the rest of the screen is completely black. Eventually I just end up closing the remote session (without logging off though, since I am not given that option)

Over on the Acquiring computer, the screen hasn't been locked as per usual. I can still see the desktop, but the computer is frozen. I have no mouse, and I can't even get the keyboard to toggle the lights for numlock and capslock. I then have to do a hard reboot of the Acquiring computer to get it un-frozen.

Can anyone help me try and figure out why this connection isn't working, and what I ... Read more

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I have two systems, "desktop" and "laptop", peer-to-peer networked on my home LAN both running Vista Ultimate SP1. I routinely use Remote Desktop from desktop to laptop. I am accustomed to simply closing the RDP window on desktop (and perhaps reopening it one or more times) and then if I want to use laptop directly, logging back into it from the Windows login window.

Recently (I apologize, but I can't be more specific) I find that (1) I cannot log back into a session after I have closed the RDP window on desktop, (2) I cannot log back into laptop from its logon window. I also find logging out of the RDP session rather than merely closing the window makes no difference. In either case, when I look at the logon window on laptop I see the message saying a remote user is logged in, and if I try to log in anyway, it hangs indefinitely at the "Welcome" window and must be restarted.

I cannot identify any software change to this system that might be responsible. In fact with the exception of Windows Updates I don't think there have been any. The system is a Dell Latitude D830 and all its drivers are the most current.

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Hi everyone,

I am unable to connect to my computer through Remote Desktop using the name of my computer, but if I use the IP address, it works just fine. I searched the event logs for any clues and have the following, not sure if they are related to this problem at all, but figured I post them just in case. I gogoled both errors, on the first one, I found some posts that were way over my head. On the second one, I found a blog that said to run ipconfig /registerdns and reboot, but that didn't work. Here are the errors and thanks in advance for your help:

Source: W32time
Event ID: 29
Type: Error

The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 29 minutes. NtpClient has no source of accurate time.

Source: DnsApi
Event ID: 11165
Type: Warning

The system failed to register host (A) resource records (RRs) for network adapter
with settings:

Adapter Name : {3C756875-7578-4484-A448-F8995A4118BA}
Host Name : sharona
Primary Domain Suffix : ammcomm.local
DNS server list :
Sent update to server : <?>
IP Address(es) :

The reason the system could not register these RRs was because the DNS server contacted refused the update request. The reasons for this might be (a) you are not allowed to update the specified DNS domain name, or (b) because the DNS server authoritative for this name does not support the DN... Read more

A:Cannot connect to my computer via Remote Desktop

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two machines, one running 8.1 pro, the other 8.1... i can easily, very quickly, and reliably connect to the pro machine from the 8.1 machine, but for the life of me i can't do the opposite, i can't connect to the 8.1 machine from the pro machine, and i'm running out of google sought solutions. when i attempt to connect to the 8.1 machine from the pro machine i can never get beyond the following error message:

as far as i can tell the settings for both machines are identical, and include:

> allow remote connection enabled
> firewalls on both machines disabled
> all related services enabled
> a recommended gpedit.msc setting adjusted (lan authentication level)
> both machines actively connected to private network
> successful pings and tracerts to both machines
> ipconfig release/renew, flush dns, etc. attempted to no avail

ironically i don't even want to connect to the pro machine from the 8.1 machine, which works perfectly, i just did it to test and it passed with flying colors. what i want, which is to connect to the 8.1 machine from the pro machine, is a different story, just can't get it to work. any thoughts or suggestions would be greatly appreciated!

edit: the connection is through a router / private network, i.e. the machines are in the same location/building, the connection is not through the internet.

A:Can't connect to remote computer (desktop)

I believe you have to have Pro or Ultimate to use Remote Desktop server/listener.

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Ive followed the instructions to a T, & cannot get a remote access connection to my computer using the "Microsoft remote desktop connection" app for iOS. Ive watched youtube videos and followed other directions only to no avail. When I signed up for internet & installed the modem/router(s), the first thing i did was alter my routers default wireless gateway from a 192.168.x.x to my own gateway for security reasons. I also changed the default web interface login credentials. So i am familiar with the web UI of routers & I have spent many hours looking up most of the options that can be configured in the web UI of the many routers I have used & I dont think it has to do with the web UI, I think its something that involves my PC settings. I have another remote desktop app that flawlessly connects to my PC & is extremely fluid in its access, but its a third party app on an inactive andriod device. I'd really like to use the "official" Microsoft remote desktop connection app on my active iOS device &, just as important, know & understand what is preventing access to my computer with this app. I also use the "mobile mouse" app as a remote mouse & keyboard for my computer & its on my active iOS device. So any help is much appreciated

A:remote desktop connect issue via MS remote desktop app

You have to be able to open the ports for RDP on your router/gateway, along with if you have a Dynamic IP that may change, have to use a Dynamic DNS option like OpenDNS. You would really be better off using Teamviewer.

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Remote Desktop Connection wants the IP or name of the remote computer to connect to. But suppose the remote computer is behind a router. The router has one WAN IP, say, which will be the same for all the computers connected off of that router, (when you google "my ip" from any of them) and then each computer connected off of the router will have a LAN IP, something like So if I want to help the person connected to the computer (and not the person connected at off of this router what do I tell Remote Desktop Connection at my computer to reach them?


A:Identifying remote computer for Remote Desktop Connection

I would use teanviewer its a lot simpler to setup

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I'm having problem getting Remote Desktop to connect any computer to the outside world.   I can remote into my own computer with no problem  .  I upgraded to Windows 10 and
the same problem.  I even downloaded from the Microsoft Store the new Remote Desktop app and the same problem keeps coming up  
" initiating remote connection "  hangs forever 
.  It's like something has blocked the communication to the remote desktop program  .  I rolled back to Windows 7 and same problem.    The only thing I can do is remote to my own machine from the outside .  
I'm a computer tech so been at this for several hours but thinking there got to be a way to refresh the remote desktop program in Windows 7 or 10 back to its defaults.  Can somebody help !! 

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I want to be able to connect to my machine using remote desktop windows client. I am not able to right now. My computers sit behind my router and port 3389 I have port fwd to my lan ip address of the computer I want to connect to. This is what happens: On my lan I have my computer I want to connect to and a laptop. From with in the lan I can connect to my computer using RDT from my laptop. I think this is working because my router internally is redirecting even tho I am using the WAN ip address when I am testing it.

I can not connect to my computer via the internet when I am outside my lan. The error I get is 'the client could not establish a connection to the
remote computer.
Any suggestions?

A:Unable to connect to my computer using remote desktop when outside my lan

check that your port forward in your router allows wan to lan connection, if the host machine has a firewall running check that the port is open so that it can be accessed from a different ip range and not just from the local range

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OS: Win8 64bit (My desktop is Win8, my laptop is Win7. We're dealing with the desktop here.)
Where I am: university network, but these features seem to be working with my laptop.
Things I've checked: allowing services through Windows Firewall (Bonjour, WMC services, etc.)
Allowing remote services in System Properties
Many, many existing threads and non-solutions
How I'm feeling:

None of these features or applications work, and they're all supposed to function differently from one another (e.g. WMC doesn't use the Apple Bonjour service, so it isn't a program-specific problem). I just want to control my media system with my desktop
Is there some obscure service or file or setting that I'm missing that could prevent any remote applications?

A:Remote features not working -remote desktop, WMC, iTunes remote, etc.

Let's focus on "remote desktop". Can someone remotely access it from the internet?
If not: Can someone remotely access it from same LAN?

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When I try to connect from my Windows XP Home laptop (client) to my Windows XP Pro desktop (host) computer over my LAN, the desktop crashes with a blue screen saying it has a serious error and it is dumping physical memory. Windows error reporting says there is a driver problem, but does not list the driver. It has crashed two out of two tries. I have not yet successfully connected to my desktop with Remote Desktop. Any ideas?
Thanks, Lionman

A:Remote Desktop Connect Crashes Host Computer

Please do not create duplicate threads.


I am closing this one if you want the other one moved to a different forum click on the report button and request it. The report button is the red triangle next to the post #

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When I try to connect from my Windows XP Home laptop (client) to my Windows XP Pro desktop (host) computer over my LAN, the desktop crashes with a blue screen saying it has a serious error and it is dumping physical memory. Windows error reporting says there is a driver problem, but does not list the driver. It has crashed two out of two tries. I have not yet successfully connected to my desktop with Remote Desktop. Any ideas?
Thanks, Lionman

A:Remote Desktop Connect Crashes Host Computer

I have never heard of anything like that, but try these two sites.



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Is there any way for me to map a drive from my home computer running Remote Desktop to my work computer? I noticed that when I go into Map Network Drive and click Browse, Microsoft Windows Terminal Services appears in the list, but nothing shows up (even though I'm connected to my home computer at the time which has shared drives on it.)

Any ideas??

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Hi - I'm a PC & Vista rookie & having a network issue I'm hoping to find some help with. I'm running Vista Home Premium 64 bit on a new HP pavilion laptop. I'm trying to log into my work system remotely. The error I'm getting is "This computer can't connect to the remote computer. Remote desktop cannot find the remote computer. Type the computer name or IP address again, and then try connecting" I've tried the help desk at work, they say they know there has been issues with people loggin in with Vista, but its been resolved. But they have not actually been able to help me log in. They are running Windows NT.

Thanks for any help,

A:Remote desktop can not find remote computer

Your work machine is almost certainly behind some sort of firewall or router which makes direct access to it from the internet impossible. At least, that's how it _should_ be protected!

I assume that you've got to log on to a work VPN server first? Is that successful and are you able to access other resources on the work network such as file servers?

What OS is the target (work) machine you're trying to access? It may not have remote desktop functionality enabled.

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I have a remote client that wont connect to the server. The other client connects fine so I dont think its the server. The client that wont connect says that it is synchronizing and when you try to stop it it disconnects. any tips on what to do I would appriciate. thanks

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Does anybody know of a Remote Desktop client, portable (no-installation needed) or web based, that has a setting for a RD (Remote Desktop) gateway and computer name? I don't want one with a setting for a software-specific gateway. I'm am not an admin on my computer so I cannot install anything. I can connect to the computer via Microsoft Remote Desktop, but I want to test out other clients.

A:Remote Desktop Client

I use logme in i love it but you need to install it on the machine

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My computer is running XP Home EDition SP 1. I really would like the feature of the Remote Desctop Client which is found on XP Professional. Is there any where I can get that file for download such as the Microsoft website, etc. I really would like to be able to use that feature on my current XP Home computer.

A:Remote Desktop Client from XP Pro


Actually, the RDP is not support on Windows XP Home, technically. So, if you are wanting to connect to a PC with Windows XP Home installed via RDP, it will not work.

Here is some information about it&#8230;.


Here is some information about the client&#8230;


The above link is for the client, which is already installed on Windows XP Home. However, XP Home does not have the full blown SERVER portion on it.

You can however, use Remote Support to connect to a Windows XP Home computer, but it is not the same as connecting via RDP to a Windows XP Pro machine.

I hope this helps!!

Thanks&#8230; Shane

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I know there are other products out there, like vnc, ultravnc, teamviewer etc etc, but really nothing beats the sheer speed of remote desktop, it's like sitting in front of the actual computer. I also know about Remote Assistance built into Windows 7.

I would like to use remote desktop to do the following if possible.

1. I would like to know if there is a way, to not lock the host machine that you are connected to?, so the user can see what you are doing?.

2. Is there a way that Remote desktop can be used without logging off the logged in account?, or just use the logged in account?

I would like to use Remote Desktop for a remote helpdesk solution if possible. If anyone knows how to do this things I am asking it would be the people on this board.

A:Using Remote Desktop instead of Remote Assistance for remote helpdesk?

Might be possible to do it. I think you need some sort of security.

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Hey guys. I have been pulling my hair out today over this issue. OK so i am the domain admin of a school. I already have access from the outside to remote into my server at anytime. However, i have a small issue. I would like to be able to remote into one of my clients domain accounts on his machine from time to time when hes having issues. I need to remote in directly to his machine. So I will lay it out here:

I logon remotely to my server into the domain
I then want to remotely connect to my clients machine and login to his domain account with his credentials. I pull up the RDP and put in his IP and credentials etc.
I get through to his machine with success however when i do, i get a message:

To log on to this remote computer, you must be granted the allow log on through Terminal Services right etc. etc.

Now i think where i went wrong is I followed online instructions and gave him rights for terminal services, remote access etc. but i did this on my server dc. I assume my issue is i need to give him these rights directly on his client machine?? What i mean is, do i need to be at his client pc and give these rights while im on his machine for this to eventually work ? I am stumped and any help is greatly appreciated. If more details are needed just ask and i will post more info

P.S. Domain Controller is Server 2008, Client PC is Windows 7

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I noticed something kind of annoying.. if I open MSTSC and plug in my server's name then click the options, display tab and set it to XGA and hit connect, I get the XGA sized window. However, as soon as I drag it from the upper-left corner of my monitor it goes smaller and I have to drag each side open. If I maximize to get it back to proper size, it glues itself back to the upper left corner and the process starts over again. *sigh*

Any way to stop that? In XP, you hit maximize and you get the full configured screen size then you can drag it anywhere w/o it resizing.

A:Annoyance with remote desktop client

Figured it out. To stop that behavior, go into the control panel then Ease of Access Center. Choose "Make the keyboard easier to use" then check "Prevent windows from being automatically arranged when moved to the edge of the screen".

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Hey guys. I have been pulling my hair out today over this issue. OK so i am the domain admin of a school. I already have access from the outside to remote into my server at anytime. However, i have a small issue. I would like to be able to remote into one of my clients domain accounts on his machine from time to time when hes having issues. I need to remote in directly to his machine. So I will lay it out here:

I logon remotely to my server into the domain
I then want to remotely connect to my clients machine and login to his domain account with his credentials. I pull up the RDP and put in his IP and credentials etc.
I get through to his machine with success however when i do, i get a message:

To log on to this remote computer, you must be granted the allow log on through Terminal Services right etc. etc.

Now i think where i went wrong is I followed online instructions and gave him rights for terminal services, remote access etc. but i did this on my server dc. I assume my issue is i need to give him these rights directly on his client machine?? What i mean is, do i need to be at his client pc and give these rights while im on his machine for this to eventually work ? I am stumped and any help is greatly appreciated. If more details are needed just ask and i will post more info

P.S. Domain Controller is Server 2008, Client PC is Windows 7

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My name is Matt and I currently work for a small private gym in West Hollywood, CA. I work from home, so what I am looking to do is use Remote Desktop to connect to a computer at my bosses house that contains all business files needed (All Office programs, Quickbooks, etc...)

I set up a Windows XP Pro machine at my bosses house with two logins. One for him and one for me. I then set up Remote Desktop and also changed some settings in the registry to allow both of us to connect to the computer at the same time.

What is happening is that we can both connect to it while we are within his network (wirelessly) within his house. However, when I am connected to another network (Corner Bakery Wifi persay) I can't connect. I did a search and said to open up some ports or something, but I need a more direct explanation...step by step if possible. For informations sake, I am on a MacBook Pro running Microsoft's Remote Desktop Connection for Mac.

Also is it reliable to have a regular PC (running XP Pro) serve as our remote? It will be on 24/7 without a keyboard/mouse/monitor hooked up. Is there an easier way to do this? Online solution? I want an interface that we both can log into remotely, from anywhere in the world, and open/edit/save files on it (not our personal harddrives).

I know this is a long question and I appreciate any help, my boss is getting antzy to get this going before the Holidays, with us both traveling.


A:Remote Desktop on Windows XP HELP (Mac Client)

You have to make sure you have port 3389 forwarded in router on the host side. Also there is a great web based tool i use for remote work called logmein.com . Its free and has some great features you can use. Check it out. If you have any questions about it shoot me a pm.

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Hi There,
i have a situation where i have a client who has a graphic design workshop.
they currently bought a bunch of dell workstations with intel i5 and i7 cores with nvidia quado fx gpu cards.
now they want to give their user's the ability to do photoshop and illustrator work remotely, so far traditional rdp don't seem to work so well.
however, we are wondering if we can use remote fx on these workstations.
we tested using windows 2008r2 with nvidia card and hyper-v just to test the concept and windows 7 as a guest.  so our client were happy on the test concept of remote fx.
but now they want their users to access their workstations directly with remote fx via windows 7 as host on a real machine and not on hyper-v.
any help is greatly appreciated.MattLok

A:Can windows 7 host computer provide remote FX for remote users who need to connect to their windows 7 workstations?

Thanks for posting in Microsoft TechNet Forum.
As we know, Microsoft RemoteFX is a new feature that is included in Windows Server 2008 R2 with Service Pack 1 (SP1).
For your question, I would like to share the following answer with you:
Q: Are you planning to introduce RemoteFX also for Windows 7 because there are many scenarios where the remote system is not a server but a high end workstation?
A: RemoteFX has been designed as a Windows Server capability to support the growing demand for multi-user, media-rich centralized desktop environments. Windows 7
will be supported as a virtual guest OS under Hyper-V.
Hope it helps.
For more information, please kindly refer to the following link:
Explaining Microsoft RemoteFX

Alex Zhao
Subscriber Support
in forum.
If you have any feedback on our support, please contact
[email protected] remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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I recently setup a new Windows 7 machine (brand new Skylake build) and swapped the displays from my old machine to the new machine, and started working on the old machine via RDP as I migrate things slowly.
What I found by trial and error is that usually within 20 minutes of using Remote Desktop from the new machine, I would get the Aero Performance warning. I see dwm.exe consuming 100% CPU of a single core. This boggled me because I have a fast machine, with
an ASUS GTX 580 Matrix GPU (nVidia) that performs very well. I am using the latest Geforce drivers.
Once it happens, dragging Windows is a very hitchy experience. Nothing works to recover. If I start the Desktop Window Manager service, it'll go immediately to a high CPU state. I have to reboot to clear it up. If I dont use RDP, it never happens, but within
minutes of opening the RDP session, there it goes again. I can stop the Desktop Window Manager Session Manager service to workaround the problem.
One more symptom. Once, before rebooting, I decided to uninstall the nVidia drivers and try reinstalling them. The installer complained that no compatible display adapter was found. I had to reboot in order to reinstall them. This almost sounds like a flaky
driver or GPU, but this GPU worked fine for the past couple of years in another box (though that doesn't mean it didn't go bad since).

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I have a desktop computer running Win7 and a thin client (Wyse V90L) running Win XP Embedded. I am using Remote Desktop to log into my desktop computer running Win7. The problem is that despite having set up Remote Desktop on the client to 'Play on this Computer', no audio plays. When I click on the volume control, there is no slider and instead the message 'no audio device is installed' is displayed. If I choose to leave sound at my desktop, then it functions as expected.

The client plays its own sounds just fine.

Any ideas to try? Thanks a lot.

A:No sound on Remote Desktop for Win XPe client with Win 7 host

Oh, it appears that someone has forgotten to reply to this thread.

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This post was originally about not locking the client workstation when RDP'ing the client, I've tried the script above in the sticky but it still locks the client workstation regardless. When I connect the client's screen turns black, then the login screen is shown with the current user and the words "Logged on" underneath.

A:Remote Desktop Connection client is locked

Any ideas?

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Can I use Windows Remote Desktop to access an xp3 desktop (as host) with my W8 tablet (client)?  I have a home network working, which is what I want to use.  I think I have all the required settings right, but the W8 pathway for RD is so obscure, and the interface so opaque, right now I can't even find it.     So I would have that problem even if the host was also W8. Before I spend/waste any more time on this, is it doable? Thanks for any . . . 

A:Can W8 tablet be Remote Desktop client for XP3 host?

Yes, you can. From a surface or other tablet running windows 8 you can absolutely connect to a PC via remote remote desktop. Works quite nicely in fact

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We have a bunch of Windows 7 VMs that are accessed via RDP from Windows 7.
However, users get simply disconected suddenly multiple times a day with the message:
Your Remote Desktop session has ended.
Your Network administrator has ended the connection. Try connecting again or contact technical support for assistance.

Reconnectin straight is no problem but users complain of this happening few times a day.
The Terminal Services logs do not show anything on the destination but Client has been disconnected , and then reconnected when reconnection happen ( eventID 24 & 25).
Wireshark sniffing has shown that the client send a FIN PAcket.

I would like to see some logs on the Client, how to activate them and see them ?

Thank you,

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I have a PC that the minute I install checkpoint VPN securemote (not secuclient we do not use that portion) it knocks out Remote Desktop.

I get an error about not being able to connect as soon as I put in the IP or the PC Name. The error states"User Interface Failure. You can not initiate Remote Desktop connection
because the Windows logon software on the remote computer has been replaced by incompatible software ckpginashim.dll" I click okay it closes out the box before I even get to a login screen.

I then look up the file in theregistry and I found that HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\ had a key in it that had ckpginashim.dll in it but used to have msgina.dll in there. I did a backup of this key deleted it and was able to remote desktop in.

The problem is doing this killed the Securemote which is needed. I can reimport this key and use securremote after another reboot but this is a VERY lame way to get Remote Desktop and Checkpoint Securemote to work together.

This software is provided by another company I have already gone back to to find out what we can do right now we are using version NG SP2 of the exe for the securemote install.

I checked the Checkpoint site but none of the downloads looked to match the NG SP2 + rating.

Any thoughts... I don't want to send this out without us being able to Remote Desktop in. The strange thing is this is a Windows XP SP2 install that has this problem on an HP laptop we have other HP XP SP2... Read more

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RDP worked fine yesterday, but when I started up the computer today it just crashes!

I can open up the interface just fine, but as soon as I try to hit the 'connect' button it crashes, and it asks to send information ahead to Microsoft. I have tried running chkdsk /F C: and sfc /scannow from safe mode with command prompt.

Found: {l:32 b:2nHDndp2N6BkANV1TTlFe4k+StQG5HjlPZYg+N7/D64=} Expected: {l:32 b:UftuYWKTynYwkO7/djI0LZb1Siv+EorAvBgK+gvfnT8=}
2009-10-12 20:35:34, Info CSI 0000030e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"mstscax.dll"; source file in store is also corrupted

This is what the sfc scan prints out in log.

At some point I also managed to produce this error message:

mstsc.exe has encountered an error and needs to close:

"The instruction at 0xf0592700 referenced memory at 0xffffffff. The memory could not be read."

How can I reinstall the remote desktop client?

A:Remote Desktop Client crashing in Windows 7 Professional

Booting up in Safe Mode With Networking produce the very same error..

I can open the remote desktop application, but once I hit 'connect' the program freeze, and crash.

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I am having a very frustrating problem with unauthorized and silent/secret access of my computer. No matter what operating system I install, I am always setup as a client, and someone immediately gains access and control over my entire system. I become unable and authorized to make changes that will prevent or stop this access. I have tried making a windows 7 lite version myself, but either I do not eliminate the correct services or features that I need to, or I eliminate too much and the system does not work correctly or install at all. I do not know anything about group policy, or the snap ins, or the management console, where I know is the solution. I have tried, but while I make changes, they are reverted immediately back, and I am locked out, or lose access to those settings, or my system is shutdown remotely and it locks up, or I screw the system up and it won't boot. I am hoping someone here knows how to eliminate all possibilities, back doors, tunnels, pipes, blue tooth access, remote access, remote assistance, and or any and all third party access to my machine etc. that will permanently disallow and deny any and all remote access, remote desktop, remote assistance, Bluetooth access to my pc except for myself- one user, one log in. I hope this is the correct place to request that sort of thing on here. Or if there is one setting I can change, or service/process I can change, disable or eliminate, to stop this once and forever, I would be greatly appreciative. When I ... Read more

A:remote desktop and access, and server / client nightmare

Can you edit your post? Use some paragraphs to make it more easily readable to increase the chance of someone helping you.

Also, please do the following:

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the results of the tool here in your next reply

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RDP client gives me the message "Remote Desktop Connection has stopped working . . . a problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."
Tried searching for a way to re-install and can't find anything.  Searched MS website to download and re-load client.  Haven't found anything there yet either.  Searched a few forums I visit.

Anyone have any resources?
Many thanks in advance.

A:Reinstall Remote Desktop Connection client - Windows 8

Unchecking "Printers" in "Local devices and resources" seems to have resolved the issue for me. Granted...only a workaround, but works in my case because I don't need to print from the servers I administer.

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I've already posted the question at http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/remote-desktop-keeps-dropping-connection/ca049248-20fa-473b-9f42-4239824374f4 but
was told this would be a better forum to ask my question.
I've just upgraded to Windows 8 from Windows 7. The main issue I have with Windows 8 is that the remote desktop client is somehow broken for me. Whenever I use it, it blocks (i.e. I cannot interact with the remote computer) and then I get the pseudo-dialog
box stating reconnecting and it will reconnect and I get back the remote access. It does this all the time (about every few minutes). It looks like the client is dropping the connection and automatically re-establishing it.
Note that when I cannot interact with the remote computer, I can still ping it just fine. So clearly it is not a connection problem. I even have on the same machine a virtual machine machine running Windows XP Pro and in there the remote desktop client from
XP never drops the connection, nor blocks.

Anyone having similar issue or tips on how I could debug this?

PS: March 23rd 2013: Something that looks to have an impact but which does not solve the problem is that if you have a networked printer, turning it off causes this problem to occur all the time. When that printer is on, the problem still occurs but
less frequently. So hopefully it will give some insight to what could be broken in the Windows 8 version of mstsc.e... Read more

A:Remote Desktop client on Windows 8 drop connection

Thanks for finding this out. I'm putting the link to make it easy: http://support.microsoft.com/kb/2897602

I'll test this in the next couple of days and if I have no drops whatsover I'll mark this as the answer.

Update 12/3/2013: It has been more than 10 days and not a single disconnect. I'll mark this as the solution for my particular setup.


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Hello, My Windows is 10 and my VPS have windows 2016 Server... is possible connect with Server with 256 color ? I Save Default.rdp in Desktop and then Open with Notepad and set session bpp:i:8
but still connect with High Quality to my Server... how solve it? is way for connect with low quality ?

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I tried to open remote desktop client today on my computer and for some reason it wont load anymore. i havent really done much on my computer since that time, i've done Virus' scans and Adware scans and nothing but tracking cookies come up im not sure what else to do besides a system restore but then im not sure what stuff i'll lose by doing that. anyone come across this no errors just nothing opens up

EDIT: also mstsc.exe opens up in task manager as well so i dunno

A:Remote Desktop Client Wont Open Anymore.

Enable view of hidden files and folders, navigate to your MyDocuments folder and delete Default.rdp and then try it again.

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We have Remote Desktop Connection Client for Mac which provide access remote desktop for Windows Systems.

But We unable to access Windows 8.1 or Windows Server 2012 with same application.

Please provide any resolution.


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Installed Windows 8.1 on a server machine a few days ago, replacing Windows 7. With Windows 7 I could leave user sessions open simply by closing the client with the X/close button, and could then of course resume the same session later, be it through RDP
or locally, but this does not seem to be default behavior with 8.1. Whenever I disconnect now, the session is automatically logged out, indiscriminately killing any applications that may be running in the session. It was like this out of the box.

I've googled this quite a bit now, and I've tried a few proposed solutions (policy changes, registry value changes etc.), but absolutely none of it has had any effect.
Any idea what's going on? Is this a bug, or is it by design? RDP is pretty much useless when it behaves this way..

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Not sure if I have this is in the correct area. I asked this in another area but may have been wrong area so I am asking here as well. I have windows 7 pro on my main (at the office) machine and windows 10 home (laptop) I have done the suggested
registry changes, the group policy suggestions and still cannot see a microphone on the client (laptop) I have a usb headset but the mic is not available and shows none available while viewing sound options on main machine from client machine. I have a new
version of windows 10 pro but have not installed until I find out which version or versions allow this. I attempting to use a ham radio remotely but even if I try to use skype on main machine while remote on laptop no mic is available. I can control main computer
and hear playback audio but no recording audio available.

I have pulled out most of my hair ;-)

Thanks in advance

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I seem to have an issue that I can't seem to find a similar forum or solution for.
Windows 8 clients on our network connecting to networked printers on a 2012 print server. Normally they talk to the printers perfectly. However, *after a remote desktop session to a client machine*, the printer shows as offline and the print spooler
needs restarting for the printer to show as online again.
Now, while this is a workaround, I'd love to know of a fix. Most of our users are not local admins on their machines, so restarting the spooler isn't normally an option unless I do it for them.
Does anyone have any advice on the above?

A:Client Networked printers showing offline after remote desktop session


For this issue, we can try following steps: 

First give yourself ownership and full access to c:\windows\system32\spoolsv.exe

1.       Start Search > services.msc
2.       If spooler is not on, turn it on. If after turn on, it turn off automatically, proceed to step 3, if can turn on go to step 4
3.       Start > Start Search > C:\Windows\System32\spoolsv.exe (Right click > Properties)
4.       Click on Security Tab > Advanced > Owner. Take ownership of the file and give full permission to the file. Once done, close everything and try to start the service again.
5.       Start > Start Search > cmd (Run as Admin)
6.       del /Q C:\WINDOWS\system32\spool\PRINTERS\*.* > Press Enter
7.       Once done, try to start the spooler in Services

Then, try to update printer firmware by contacting the manufacturer. 

Hope these would be helpful.Kate Li
TechNet Community Support

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