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WMP Crashes when loading and Blue Screen Yesterday etc...

Q: WMP Crashes when loading and Blue Screen Yesterday etc...

Okay so I was told to make another thread on here with my CBS log attached and zipped... So it will be attached below.

Basically I have been having alot of problems with my computer and I have come to try and ignore the display issues as mentioned in previous threads BUT lately I have been having other issues... My internet browser takes an eternity to load anything and my WMP seems to crash whenever I use it. I can't use windows media center either because it gives me a blackened file windows where the windows media center startup screen is supposed to be.

Also yesterday night I was unfortunate enough to receive a blue screen with a bunch of error codes so I shutdown my computer unplugged it and went to bed... Anyways yeah I know I should just reinstall my os and be done with this but I already did a repair install not too long ago and it took me weeks to get my computer back to where it was at (12 hours a day with no job lol)...

So yeah I don't know where I should begin with this mess of a computer but if anyone would like to help me with these new problems please respond below.

Also here is a link to my old thread (Please note I found a workaround to the whole arrange by issue but the file display issues are still 100% present and annoying as ever): "Arrange By" anything but "Folder" won't work... How do I fix???

The CBS Log as stated above is attached below.

RELEVANCY SCORE 200
Preferred Solution: WMP Crashes when loading and Blue Screen Yesterday etc...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: WMP Crashes when loading and Blue Screen Yesterday etc...

Hi Radical924,

Seeing as you managed to get the System Update Readiness Tool to work in the end, can you attach the log for us please?
C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

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RELEVANCY SCORE 74

Hello.

I was having some problems with a virus I could not get rid of for the past few days. I've been working on this for a few days so I don't remember everything I did to end up at this point. This is my current situation:

I did msconfig (I think) and went into the boot.ini, enabled "start in safe mode", after rebooting I have not been able to get into windows again. This is what I have done since then: I have done a windows repair, after that didn't I went into Recovery Console and did a chkdsk /r. Still no good. I disabled restart on failure, and the blue screen says 0x0000007E, fltmgr.sys. When I check the listsvc in Recovery console it says fltmgr.sys is disabled. I tried enable fltmgr.sys but it just says "the registry entry for the fltmgr.sys service cannot be located. Check that the name of the last service is specified correclty."

Help!

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RELEVANCY SCORE 72

Hi guys, there is a weird problem with my windows, sometimes it crashes and restarts and then during loading procedure it crashes on blue screen, which means the windows doesnt load, i tried it 4,5 times, each times it gives me a blue screen and the windows
doesnt load, but after a few hours, whenever I try windows loads, and works fine till it happens again(sometimes a few hours later sometimes a few days later)
 I have also Acronis backup , sometimes I have to recover it by Acronis to save some time,
my hard drive is totally new and got it tested, its 100% functional.
I would really appreciate any suggestions

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RELEVANCY SCORE 69.2

And I was wondering if there's any way to determine if it was because of my overclock or not?

I'm running Window 8 64-bit.
 

A:Yesterday I had a blue screen

Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here
 

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RELEVANCY SCORE 67.2

got my brand new gateway fx 7807u. been toying around with it since yesterday. only got around to installing a few necessities; aim,firefox,itunes...
today about 5 minutes after i reebooted i bluescreened, and after another reboot bluescreened yet again. More prepaired this time I ran a pandasecurity scan (Panda Global Protection 09) revealing I had already been infected with 10 "generic trojan"s (path: C:\ACER\Preload\Autorun\APP\PowerDVD\data1.cab[...]).After reading PowerDVD might b behind it I rushed to remove the alleged offending program. PowerDVD's uninstallation seemed to have helped because i haven't bluescreened :D.

i think i accidentally allowed an unrecognized program to run

I have followed the "first-steps". the first scan wont work on vista and the second turned no results. Seeing as its a brandnew computer, i would greatly appriciate it being virus free for at-least a full 24 hours :PP

Thanks,
Carter

A:got new gateway laptop yesterday, blue screen twice today

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 57.2

Hi,
I have a Gateway laptop running Windows XP Home Edition (SP2). During the XP loading screen (the black screen with XP logo and green status bar) I would get a blue screen of death. The error message of this BSOD was:

STOP: c0000135 {Unable To Locate Component}
This application has failed to start because basekgjl32 was not found. Re-installing the application may fix this problem.

I was able to boot into safe mode and run a scan using AVG 7.5. I do not know what version of virus definitions I had.

AVG found a file named "basekgjl32.dll" in the C:\WINDOWS\system32 directory. AVG classified it as a trojan horse named BackDoor.Generic9.AJUI. AVG successfully healed it. I tried rebooting to see if that fixed the problem, but it did not. I still receive the same BSOD. To make matters worse, now I cannot boot into safe mode. I now receive the same BSOD when I try.

I have researched this BackDoor trojan and similar ones like it, but I have yet to find any methods of successfully removing it or dealing with this type of scenario.

Any help you could offer would be greatly appreciated.

Thanks,
Andrew
 

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RELEVANCY SCORE 56.8

Hey guys I just fixed a CRAZY virus (I think its a virus) I had that changed my userinit.exe files and I fixed it by replacing these files using my friends userinit.exe files . Now I'm getting a blue screen with an error that reads:

STOP: 0x0000007E (0x0000005, 0xF7547756, 0xF78A242c, 0xF78A2128)

Also it says something about BIOS to either upgrade it or disable conflicting components.

About the "Virus/Trojan or something":

Just so you know:

1) I downloaded this file <http://isohunt.com/torrent_details/71813493/ip?tab=summary> (if anyone is brave enough to download it and see if their antivirus detects it because I don't have an antivirus so I still don't know the name for this... I guess its a virus or trojan) when I double clicked the file "iphider37se.exe 4.2 MB" it automatically installed a "Windowspcdefender" and started scanning. It looked like a really fake virus scanner so when I click X to close it I got a blue screen and was forced to restart my pc.

2) Then the problem was that windows would load to the Welcome screen and I clicked on my user account to log in (no password required)

3) Then my desktop would appear AS IF it was ready to load up but then it would automatically go back to the Welcome screen.

4) This happened even in Safe Mode so I had to put my drive as a slave drive on ANOTHER PC.

5) It took me HOURS to somehow figure out the userinit.exe files may have gotten corrupt or rewritten by this... Read more

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RELEVANCY SCORE 56.8

I have been having problems with my family computer where Windows gets to the laoding screen and crashes, which it does in a loop and then occasioanlly turns on. I had this problem a while back but a change of hard drive and a clean install of Windows 7 (it was previously XP) seemed to of cured it. But last night the problem returned, there was a BSOD out of no where and then it returned into its looping process.

I switched out the current hard drive, RAM and CPU with my other gaming computer and it also caused that to crash. So I first took out the hard drive and it still crashed but swithing the RAM again seemed to of cured the problem. However, when I put different RAM in the computer with the initial problems it still came up with the same problem.

INTEL E8200
GIGABYTE DSQ6
CRUCIAL BALLISTIX 2GB 1066MHZ
160GB SEAGATE
500W OCZ STEALTH PSU
 

A:Windows 7 crashes on loading screen

Use only one memory stick and see if Windows loads normally
 

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RELEVANCY SCORE 56.4

When I boot my computer up my computer is freezing up once in a while at the loading screen with the blue loading bar. The bar goes across about three times and the on the fourth time it stops and freezes and nothing happens after that. Once in awhile it will go to a blue error screen witht the following codes: 0x0000008E (0xC0000005, 0xF9787C09, 0xF9677FE8, 0x00000000). Someone please help.

Thank you.
 

A:Windows XP loading screen freezes and blue error screen

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RELEVANCY SCORE 56.4

Toshiba Satellite running on windows XP
When I start the computer, it asks if for the choice of Safe Mode, w/ Networking, w/Command Prompt or Normally.
I've tried them all and if I try it normally, it won't get past the XP loading screen. It's loading and then it flashes a blue screen for a second and then restarts the computer again.

I tried pressing F8 at boot and selected 'Disable automatic restart on system failure' and this is what I get
STOP: 0x00000024 (0x00190203, 0x83306788, 0xC0000102, 0x00000000)

I even tried using this http://forums.techguy.org/6669592-post28.html to get to chkdsk
At boot, F12, chose CD/DVD, but still nothing,
I even tried disabling boot from +HDD, FDD and LAN from the bios setup menu to see if it works and this is what I got, it just keeps going on and on unless I enable boot from +HDD
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.


That's about everything I could get.
Thanks.
 

A:Can't start XP: After XP loading screen, Blue Screen Stop error

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RELEVANCY SCORE 56

Issues Ive seen about this had to do with a "laptop" This is about my desktop, thus a different issue.

Anyway here are my specs.

Windows Vista Home Base
manufacture: Dell
Model: Inspiration 531
Processor: AMD Athlon(tm) 64 X2 Duel Core Processor 3800+ 2.01 GHz
Memory(Ram): 1022 MB
System Type: 32-bit Operating System
Video Card: Nividia GeForce 8600GT

Battlefield 2142 works perfectly fine on my computer, on this game i played it after I installed battlefield 2(I got the collectors edition) and it worked fine(this is on SP) only it was a bit laggy/slow. Then I installed the whole thing, and i put click on the icon and it would show a loading screen, that woudl go poof then a black screen blinks up and then nothing happends.

This is what ive tried

compatibility techniques(with properties)
Couple tricks i learned online
updated direct X
updated My drivers
and some other things.

In my opinion its Vista, I don't know why it doesn't like this game... Can anyone assist me? Brand new game I got, I got tired of playing the same games over and over...

While installing only 1 error came up a few times

"Battlefield 2 was only tested on 32 bit color"\

Only error I got.
Can anyone give me a simple solution(Buying another computer isn't a solution, this is brand new.)

Also I would like to note I waited a WEEK INA HALF just to receive a confirmation email from this site to make a account.
 

A:Battlefield 2 crashes at loading screen(vista)

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RELEVANCY SCORE 56

Ok, I have basically no computer knowledge, but I will describe my problem to the best of my ability. The other day my cousin came over for a barbeque, he is supposably the family computer genius so I let him on my computer. He started editing the registry, saying he was removing so called "viruses". I have no knowledge of what he added/removed to/from the registry during this time but when I next went on the computer after he had left (all he did after editing the registry was exit the registry editer) I was unable to click on any of my desktop short cuts or the buttons on the menu bar such as start. I then rebooted by holding the power button thinking everything would be fine but the computer froze after the windows xp loading screen, showing the screen where you login to your account, except with only a windows xp logo in the middle of the screen, no login tabs. I tried rebooting numerous times but the problem persisted. I have no idea where to go from here. If any extremely smart and computerly talented people have any ideas about solving my problem, please explain in full detail, as I have only basic computer knowledge. I may not be able to answer any questions you have for several days as I can only do this at a friend?s house now. Thanks for reading this and I apologise for any bad spelling/grammar. I am only fourteen years old.
 

A:Computer crashes after windows xp loading screen. Please help!

When you first turn the computer on hold down the F8 key,a screen will come up with several options,choose last known good configuration,then I think you get another screen to choose which operating sytem to use,you'll only have one so just press enter.
 

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RELEVANCY SCORE 56

Hi all,

I have a problem with my new computer. I am also new to windows 7 and am still getting used to everything. On the first start up of the day windows crashes to a BSOD just after the loading screen. I start windows repair on the restart and let it do its thing, then windows starts up fine. I doubt that windows repair did anything as no messages came up on startup or during the repair.

I don't have any information of the BSOD, my motherboard restarts after the crash and I don' get a chance to read the problem, I will post the problem when I have worked out how to stop it automatically restarting.

The computer runs fine after it is "warmed up" so to speak, and I am guessing thats why it starts after Start up Recovery has done its thing which appears to be nothing

I have attached 2 minidump files from previous crashes, windows didn't make one of the most recent.

Anywho, any help would be greatly appreciated, it's not really a problem but more of a nuisance.

A:Windows Crashes to BSOD after loading screen

ok, heres an update.

I stopped windows restarting after a crash and I could write down some info about the BSOD that came up most recently. It had the stop codes 0x0000008e (0XC0000005, 0x82CD9A8A, 0x8C7936A4, 0x00000000) with an error with NTFS.SYS PAGE_FAULT_IN_NON_PAGED_AREA.

Windows didn't just start up this time, I had to run startup recovery, and this time it said that it couldn't fix the problem and sent up an error in the system file integrity check part of the test with a code of 0x490.

I told windows to make a full dump file, so I cant send it my bad. I have changed but any help would be greatly appreciated.

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RELEVANCY SCORE 56

I updated to Windows 10 from Windows 8.1 yesterday. I have a HP Pavillion laptop and it was compatible for the upgrade. Since I have upgraded, everytime I log in it freezes immediately. I have left it for hours and it still won't unfreeze. I can't do anything on it and need it asap for schoolwork.

A:Crashes immediately upon loading desktop screen

You have the option to revert back to 8.1 within 30 days.
There still seems to be some issues coming out for those taking it up.
It might be best to try W10 in a month when bugs are ironed out.

Does rebooting and updating work?

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RELEVANCY SCORE 56

First I run Windows 2000 and keep it updated as much as Microsoft releases updates. I also reguarly run anti-virus, anti-spyware, defrag, etc. The problem started 2 weeks ago when I booted the computer it showed the MB splash screen and then instead of the 2000 loading screen it just showed "Error loading OS." in the top left. Well I figured the hard drive was going so I pulled it out, blew it off, tapped on it, checked connections and stuck it back in. Rebooted and everything seemed fine and has the past 2 weeks. Well today I was playing Civilization 4 and the screen went blue. Yes the dreaded blue screen, but no error messages on the screen or anything. Just a solid blue screen. The computer didn't respond to anything so I pushed the power button on the case. Well upon restarting nothing happens. Just a blank screen. No MB splash screen or anything. Everything is powered up and I can hear the hard drive spinning, but nothing is on the screen.

Specs:

Windows 2000 Pro
ASUS P4C800E Deluxe mobo
3.2Ghz P4
1.0 GB Kingston ValueRAM
ATI 9800XT
Maxtor hard drive (Old)

Any help is appreciated.
 

A:Error loading > Blue screen > Blank screen

Doubt this will help but have you tried seeing if you can start in safe mode?

Reboot and hit F8 as it tries to start up. Think it is F8 in 2000
 

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RELEVANCY SCORE 56

Hi All,

I had my computer tower opened and a small picture frame fell into it causing my PC to lock up. Now when I boot up my PC, it gets to the Windows XP loading screen and it seems to run fine, but suddenly the blue screen of death appears before it hits the windows log on screen and it reboots.

I have no time to see what error pops up, it's only on the blue screen for about half a second.

I have tried removing and putting my ram in the other spots. I've also made sure everything is secure.

Something must've shorted when the frame fell into my PC (stupid me, I know), but I am wondering if something else like this has happened with a solution other than buying a new PC?

Thanks!
 

A:Blue Screen after Windows XP loading screen, then reboots

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RELEVANCY SCORE 55.6

Hi, i'm new to the forum and i need help with my toshiba a205-s4577.

it was working fine for the past year and months that i have used it and then one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again... thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!

is there someone who can give me an advice on this? is this somehow caused by dust accumulating inside the laptop? or is it already busted?
 

A:Laptop crashes, random pattern on screen / blue screen

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RELEVANCY SCORE 55.6

I either play Left 4 Dead or Prototype and my computer crashes with a blue screen when I make a swift mouse motion to the right. It doesn't happen all the time, some days I can play L4D for hours and it won't crash.

Some say the most common thing is Logitech Mouseware. I do have a Logitech mouse, Mx510 Performance Optical Mouse (Blue). I am running on Vista, I have visited the driver site for Logitech and found out that Vista does not require any driver for my mouse, and I never had on in the first place for this Dell XPS M1530. I just plug and use.

So ingame, it would happen when I make a sharp turn with the character to look in first person view to the other side or behind me, with lots of things happening at the same time, such as attacks or explosions, screams etc.

This is what I got as the only info that I could possibly even remember during the 10 seconds before reboot during the blue screen.

IRQL_NOT_LESS_OR_EQUAL
0x0000000E(something like that)

Then when my computer started up completely, it showed this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000099E0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001C7B443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061709-01.dmp
C:\Users\[NAME OF OWNER]\AppD... Read more

A:Vista Blue Screen crashes only in full screen game.

Here's a link to a brief description of the error: Troubleshooting Windows STOP Messages
There's not much info here to go on, but most BSOD's that occur during games are due to video problems, with audio problems coming behind them.

So, for starters:
- download the latest version of the video and audio drivers for your system.
- uninstall the current video and audio drivers through Control Panel...Programs...Uninstall a program.
- install the downloaded drivers.
- reboot and wait for another BSOD :0)

If this doesn't fix it, you'll have to navigate to C:\Windows\Minidump, zip up the contents of that folder and upload it with your next post.

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RELEVANCY SCORE 55.6

Hey there, any suggestion would be helpfull.

I clicked windows update to see for any more updates, i saw "Intel Family Chipset" so i clicked update. It gave me an error, so i tryed again and still the same error so i rebooted... when it got to the loading screen it crashed and will not boot anymore,

I can get into safe mode... iv tryed

Uninstalling the updates (didnt help)
The recovery thing (it just said there was a problem that couldnt be fixed automaticly)
System restore
Taken out Cds/Dvds, mem cards ect.

Bad

Iv not really had any problems like this before and really dont know what to do.

Thanks
 

A:Vista crashes on loading screen after a failed update?

Hopefully this article will help:
http://support.microsoft.com/kb/927525
 

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RELEVANCY SCORE 55.6

Hi,

First post so here goes....

Just built a new pc using asus k8n mobo.

Formatted both hard disks 40gb maxtor ide hdd and 200gb sata hdd.

Installed windows xp on the sata drive.

On reboot after the format and file transfer stage, the computer froze on the windows xp loading screen (the one with the logo and the bar the goes across) It doesnt total freeze, the bar keeps going but never gets past that screen.

So I booted from cd again, froze in the windows installed on the disk checking of the sata drive.

Unplugged the SATA drive and booted from cd fine, installed windows xp on ide drive and installed and booted fine with just the ide.

Plugged the sata drive back in and reformatted it so now hav ide with windows, sata as backup. freezes on boot screen?!

what could be causing this? how do i fix it?? driving me NUTS!!
sorry for the long description!
 

A:Windows XP crashes on loading screen with SATA plugged in

Just thought of other useful info....

When I try and boot with windows installed on the IDE and the SATA not plugged in now, it comes up with "Windows could not start because of a computer disk hardware etc etc Could not read from the selected boot disk. Check boot path and disk hardware"

Ive checked boot device priority and only IDE drive, Floppy and DVD-RW drive are present there?

hope it helps to work it out!!
thanks
 

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RELEVANCY SCORE 55.6

Hello...
Hope someone can sort this problem out, i've just upgraded my pc,
and when i start doom3, the loading menu screen comes up then bang my brand new dell 8400 do into hard reboot. i've tried different graphic setting and up-dated win xp and got the latest drivers but still no luck,
i have a P4 3.2, 1024 533hz ram, ati X800se card, Sound blaster 5.1. card.

Can someone throw some advice my way.... cos i need it.cheers. i've ran the test for directx and no probs.
 

A:Retail Doom3 crashes on menu loading screen

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RELEVANCY SCORE 55.2

When i power my computer running windows 10 on all i get is the usual american megatrends start screen and the windows logo popping up but then a blue loading screen starts and dosent stop HELP PLEASE
 

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RELEVANCY SCORE 55.2

All,

I'm experiencing an issue on my new desktop.

This is a custom build.

Anyway, what happens is this: After the Vista loading bar cycles through, I get a blue screen that flashes for a quarter of the second. The computer then does a restart, without actually going to the splash screen. It just goes right back to the Vista loading bar where it will then cycle through again and give a blue screen, or go to my desktop.

Anyway, it only does this 1/4 of the time. Other than that, everything loads fine.. Vista starts and the system is stable.. I'm just tired of crossing my fingers during every start up!

Any recommendations? I checked the minidump folder and there is indeed a file in there.

Current specs:

Vista Home Premium x64
Intel i7 920
eVGA SLI Motherboard for i7
eVGA GeForce GTX 285
1TB HDD
6GB DDR3 1600 MHZ RAM (I had to overclock it to get it to run at the 1600 MHZ, it originally read as 1033)

A:Blue Screen After Loading Bar

Go into BIOS, you'll see a setting regarding your Hard Drive type (I can't recall the exact name, but it should be by default; "AHCI") change to "IDE", reboot.

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RELEVANCY SCORE 54.8

I've recently been having alot of problems with my computer.

i7 920 2.67 GHz
EVGA X58 E760 SLI Classified
EVGA GTX 570 Classified
6GB G.SKill
1000W PSU

I had a RAID5 set up with 3 1TB drives and Windows 7 installed. Recently, the raid has become degraded a few days after being built. This is the second time this has happened within a span of a few weeks. I also have another 1 TB drive and a 150GB Raptor. The 1TB drive didn't always show up in windows, but would show up in BIOS. When I would have problems with RAID, I would boot to the raptor because it had Windows 7 installed on it as well. I had the Intel RAID Management tool installed on the raptor and would repair the RAID. Yesterday, the RAID was unable to be repaired. Upon reboot, I could not boot to the Raptor because there wasn't a BootMGR or something like that. This was displayed in the BIOS before the windows loading screen. It asked for me to input the System Disk and hit enter. After doing this it tried to repair and restarted. Same error. I decided to put the raptor into an alternate computer, wipe it and install windows 7 again. It should be noted that I could not boot to the windows disk to install Windows 7 on the raptor from the main computer. So today I finished with all the updates to Windows 7 and moved the raptor back over to the original computer. I tried to boot up, and it starts the windows loading screen, then immediately blue screens. The screen is only there for a few milliseconds,... Read more

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RELEVANCY SCORE 54.8

Hi, i joined this forum in hope to get this problem fixed.

Okay i just started my computer today and it just dont want me in to windows 7 and after more than a minute on the windows 7 loading screen i get a blue screen with text inside, i have a picture of it in the attachments.

Things i have tried:
1- Restarting the computer many times (No Work).
2-Trying to go into Safe Mode (No Work, gives blue screen too).
3- Trying fix by windows startup repair (No Work, black screen with white cursor and then blue screen within a minute)
4- I have tried insert windows installation CD to try to repair (No Work, my cd is broken and i will buy a new but you may help me?).

This is Specs:

Manufacture: TOSHIBA
Model: SATELLITE C870 - 14W
CPU Type: Intel (R) Core (TM) i3-2312M
CPU Speed: 2.10 GHz
HDD/SSD: TOSHIBA MQ01ABD050 (S1)
ODD: HL-DT-ST DVDRAM GT51N (PM)
Total Memory Size: 4096 MB
System BIOS Version: 1.60
EC Version: 1.70


Here is the error(You can find it in the attachments too):




Thanks and i hope to get help as fast as possible.


Bye!

A:Windows 7: Blue Screen after loading screen

Error code 0xED may indicate as possible problem with your HDD, i would recommend you run a HDD diagnostic program to analyse your disc for errors
Hard Drive Diagnostic Procedure
Software Utilities you need the dos version, create a bootable flash drive with the downloaded file/s and boot your pc from it

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RELEVANCY SCORE 54.8

i just recently reinstalled windows xp on an old computer i had become corrupted and i had to reinstall it and now it boots up fine but during the loading screen it goes blue screen idk ive tried to reinstall the os again and still the same any advice it an hp pavilion 514c PLEASE HELP ME!!
 

A:blue screen during window xp loading screen

can you post the complete bsod error?
 

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RELEVANCY SCORE 54.8

i keep getting a blue screen error after the windows loading screen. It only lasts for a second then it restarts and does this all the time until i pull the plug.

I have tried to do a re pair installation but it doesn't go pass the starting up windows screen.

A:blue screen error after loading screen

does safe mode work?

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RELEVANCY SCORE 54.8

dear friend,

I bought new P.C DELL OPTIPLEX 755 & continuing to install
windows xp sp2 but during loading process of windows files its giving the blue screen and said me check virus or hard disk etc. ( c.d is ok on other machnines)

please guide me i am waiting for your kind response.

arazi,

A:getting blue screen during loading windows

Hi, why are you trying to install XP SP2 doesn't the dell come with an Operating System?

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RELEVANCY SCORE 54.8

Hi!

I have just recently bought a new computer, with the ASUS GeForce GTS 250 Dark Knight installed on it and am experiencing the BSOD while loading my newly installed games such as Team Fortress 2 and Call of Duty 4.

I was searching around and my problem mirrors this particular problem diagnosed in this thread: http://forums.techguy.org/windows-xp/669512-solved-irql_not_less_or_equal-when-trying-watch.html

I have tried to follow the instructions given in the above-mentioned thread but i am unable to uninstall the ASUS enhanced video driver, apparently the cause of the problem, as i can't find any way to delete the driver. Consequently, i removed the NVIDIA drivers from add/remove programs in control panel and installed the latest drivers from www.nvidia.com but i am still experiencing the same problems.

Here is a log from one of the minidump files:
Loading Dump File [C:\WINDOWS\Minidump\Mini042910-05.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu Apr 29 15:50:36.359 2010 (UTC + 8:00)
System Uptime: 0 days 0:02:02.964
Unable to lo... Read more

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RELEVANCY SCORE 54.8

Yesterday as I was playing a video game I had a blue screen for the first time in my computer use (Windows 10). It's pretty new, I've had it for about 3 months, custom built by myself.
 
At first the screen said 'collecting some error info and restarting', but when it restarted nothing happened (no boot). The following day, the PC booted normally, but after a couple of minutes of use, I got the blue screen again. This time I didn't get a login screen. Instead, it asked me to put the windows disc to fix the system file causing the error.
 
I had to run to work so I just shut down the PC. When I returned home, windows would not even load. While the PC was working, the screen was black and not displaying anything, not even the cursor.  PC tower LED is on but the keyboard and mouse are off.
 
Seems like it's a hardware issue, but I have no clue which part causes the problem. I tried removing the graphics card and connecting the HDMI directly to the motherboard but it didn't work. I JUST received a brand new WD Black, and I connected it instead of the SSD and still didn't work.
 
Is there a way to check whether it is indeed a physical issue, and which component is the root cause? 
 
Thanks.

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RELEVANCY SCORE 54.8

Yesterday as I was playing a video game I had a blue screen for the first time in my computer use (Windows 10). It's pretty new, I've had it for about 3 months, custom built by myself.

At first the screen said 'collecting some error info and restarting', but when it restarted nothing happened (no boot). The following day, the PC booted normally, but after a couple of minutes of use, I got the blue screen again. This time I didn't get a login screen. Instead, it asked me to put the windows disc to fix the missing system file.

I had to run to work so I just shut down the PC. When I returned home, windows would not even load. While the PC was working, the screen was black and not displaying anything, not even the cursor. PC tower LED is on but the keyboard and mouse are off.

Seems like it could be a hardware issue, but I have no clue which part is the problem. I tried removing the graphics card and connecting the HDMI directly to the motherboard but it didn't work. I JUST received a brand new WD Black, and I connected it instead of the SSD and still didn't work.

Is there a way to check whether it is indeed a physical issue, and which component is the root cause?

Thanks.

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RELEVANCY SCORE 54.8

Hi all!!

i have some problem, and i hoped u can help me to solve it...

2 days ago, my pc crushed (blue screen) and since then when the pc load the first windows screen (windows logo and 3 blue cubes running beneath) it shows me a blue screen and crush again...

in the last months my pc were crushing when i were running games, and few more programs. i have only 2GB RAM in the pc, so i guess it cous of it.
btw, the problem started since the last crush of the pc, i mean i run a heavy game and few more programs and then it crushed, and then when he loaded after the restart the crushes started to happen when the windows loads..

things i tried to do:
*change RAM from my second pc to the broken one.
*tried all RAM slots on the mother board.
*unplugged everything is posible (mouse/keyboard/video card/inet etc..)
*tried the power supply on my other pc - working good.
*cleaned the pc from dust.
*when i plugging my HDD to the other pc, it works, it doesn't crush..
*all the fans is working good. and it wasn't so hot..

i think i tried more things but i dont remember them atm...

when i plugged the HDD to the other pc and it worked, i took from there the minidump, and checked it:
*the error i got most of the times is coded down.
*i found some guide with this problem here: NTOSKRNL.EXE is missing or corrupt. - tried everything they suggest - nothing helped.


some1 know what is happening to my pc??? i am trying to fix it for 2 days already and i still didn't ev... Read more

A:PC Getting Blue Screen in Windows Loading

Check for flags in Device Manager. Click "show hidden devices".
Run chkdsk.
Run an online scan at Eset: Free ESET Online Antivirus Scanner
Post Power Supply specs, and voltages and temps as reported in BIOS.
Start>Run>(type) "MSCONFIG" and turn-off all non-MS Services and all Startups. Does the problem go away?

Run a System Restore to a time prior to when the problem started happening.

Do you use Registry Cleaners? They can cause problems by deleting necessary registry entries.

The word is "CRASH", and not "crush", lol...

Attachment 95577

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RELEVANCY SCORE 54.8

so when i start my computer everything goes fine until, the windows xp screen comes up when it loads then the bar freezes and a blue screen pops up saying."check for any viruses. remove any newly installed hard drives or hard drive controllers check your hardrive to make sure it is properly configured and terminated. it also says to check for hardrive corruption.

the strange thing is, is that i can run bart pe tools and access my hardrive but i cant start my computer regular idk...... any help would be great.
 

A:getting blue screen when loading windows.

There should be an error code on the screen. It would be helpful if you could provide complete error message.
 

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RELEVANCY SCORE 54.8

My friends computer is booting to a blue screen with an error about ntoskrnl.exe.

She can start in safe mode, disable all programs that start on boot and reboot to windows. She has to do this every time.....even if no programs are set to start on boot the computer appears to be ok after starting in safe mode.

The CD-ROM drivers are not loading either. Bios sees the CD-ROM (it has always worked before) but it is not showing up in MY COMPUTER. In the device manager it is there but says it cannot start.

I'm sure the blue screen is related to the CD-ROM but I don't know what to tell her. She tried installing another CD-ROM she had but it does the same thing.

Any suggestions I can tell her to try?

Thanks.
 

A:Blue Screen & CD drivers not loading

I actually am not sure they're related, but this may fix the CD's

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
------------------------------ Use text before this line --------------------------------
 

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RELEVANCY SCORE 54.8

I was going about my business with no obvious issues on my Windows 7 hard drive, then I restarted my computer to load into a separate hard drive containing Vista and as it tries to load I get a blue screen that is gone just as fast as it shows up and back into the BIOS. In an attempt to try and fix it myself, I have Hiren's bootdisk on a USB drive and using MiniWindows XP to run some antivirus and they don't show much. I used combofix, which was included, and it said it found rootkit activity and needs to restart, but it seems to not have done anything, as trying to load windows fails and combofix says the same thing next time as well. 
 
Is this easier than I'm making it out to be, or is this something else?
 
I've run memtest86 for 3 passes with no errors.

A:Blue Screen on "Windows is loading"

Update: I grabbed a hard drive that has been unused in this tower and unused even for months and had the same issue. I grabbed one of the hard drives that I boot into and out it in an older computer and it booted up. The next step would be put my Windows 7 drive in this old computer and if it boots, that puts me at a hardware problem, right?
What could it be? If it was ram, it would have failed memtest, no? Or even it would have blue screened while trying to boot minixp, right?

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RELEVANCY SCORE 54.4

My desktop pc has recently started to not load up / boot when I turn it on.

When it manages to turn itself on it all works ok. However oftentimes I have to turn it on and turn it off repeatedly until it finally starts to function.

After going through the same problem today, the pc finally turned on properly and I got into Windows. A few moments after that, the electricity was cut.

Now the pc manages to load up until the Windows XP logo and then crashes. At the loading screen the pc makes three grinding sounds (don't know how to call this... my pc is purring at me ). A blue screen appears for a split second and the pc reboots. No matter what option I select, be it to load in safe mode, last good configuration, and so on, the pc always resets at the XP loading process.

I believe it has something to do with hardware because of the issue with the pc intermittently not even booting up.

I am not too savvy when it comes to pc's, can someone suggest what may be wrong?
 

A:Solved: PC doesn't start up ; PC crashes at Windows XP logo / loading screen

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RELEVANCY SCORE 54

My laptop has been crashing since yesterday. It happens when I play anytype of video game (CoD/Minecraft). About 45 seconds into gameplay my computer freezes, black screen, then it restarts. When it restarts sometimes I get random lines/ little black boxes scattered around the screen and gradually it disappears.

My laptop is from late 2008

Sony vaio AR830E
64x vista home premium SP2. 3GB Ram. Intel Core 2 Dou CPU T8300 @ 2.40GHz



Last time I re-installed windows was in 2011. I haven't installed any new drivers lately and have been doing the same thing so I dont know what could of caused the crashes.



This is my most recent dump file (today)
Download Mini112112-01.dmp from Sendspace.com - send big files the easy way

This is my dump file from yesterday
Download Mini112012-01.dmp from Sendspace.com - send big files the easy way

This is a example of some of the types of screen lines i have experienced so far Example Picture

A:Crashes w/out blue screen

Please follow the http://www.techsupportforum.com/foru...ta-452654.html to provide us with your crash reports. Upload them here by clicking the Go Advanced button at the bottom of the message area you use to post in the thread.

I would prefer not to install 3rd party software to download your .dmps, and most if not all here will feel the same.

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RELEVANCY SCORE 54

Hi, the BSOD has been happening for last few weeks & on average occurs between half hour to an hour after logging on---generally the more programmes running the more likely it is to happen....any help appreciated

A:Blue Screen crashes

Welcome to the Forum.

Norton is a known cause of BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-


VSTCNXT6.SYS Thu Oct 16 06:52:22 2008 (48F69046)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTCNXT6.SYS

VSTAZL6.SYS Thu Oct 16 06:53:42 2008 (48F69096)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTAZL6.SYS

VSTDPV6.SYS Thu Oct 16 06:57:45 2008 (48F69189)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTDPV6.SYS

netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

b57nd60a.sys Sun Apr 26 17:14:55 2009 (49F4422F)
Broadcom NetXtreme Gigabit Ethernet
Driver Reference Table - b57nd60a.sys

igdkmd64.sys Thu May 7 00:22:19 2009 (4A01D55B)
Intel Graphics driver
Dri... Read more

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RELEVANCY SCORE 54

Hi. I have been having blue screen crashes for about 3 weeks now. Every time norton tries to run the computer crashes. It also crashes randomly after it has been on for a while. I followed the procedure for newbies to this site. My computer passed memtest86+ and I have updated all drivers.
Here are the specs of my computer.
OS: XP OEM version
Mother Board: IBM 2373CYU
HardDrive: Model HTS548080M9AT00 (80 gigs)
Ram:512
Graphics Card: ATI Mobility Radeon 9600

here are some minidumps:


Thanks.
 

A:IBM T42: Having Blue Screen Crashes Please Help

it sounds like overheating problem. (the computer crashes after having been on for a few minutes).
what error message are you getting on bsod?
 

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RELEVANCY SCORE 54

Lately I've been getting quite a bit of blue screen crashes.They usually occur if i turn my PC on after having it shut down for a while. They occur during start up usually after the computer boots and finally gets to desktop, I get a crash of some sort
.
 
I've received a blue screen crash with atapi.sys and I've seen one with a win32k.sys crash
 
 
specs:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, x86 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 3454 Mb
Graphics Card: NVIDIA GeForce GT 430, 1 Mb
Hard Drives: C: Total - 305234 MB, Free - 112205 MB;
Motherboard: ECS, Nettle2
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Disabled
 
 

A:Getting blue screen crashes

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.
 
Louis

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RELEVANCY SCORE 54

Every so often - at random points - my machine crashes with a blue screen "machine check error.

I got it given to me so I have no idea of the spec, or how to find out. Sometimes when I boot it up, it says that it has a problem with overclocking. Could this be causing it?

I'm running XP.
 

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RELEVANCY SCORE 54

Hey bro i am in bit of a a trouble here ,I have been getting blue screen errors for the past few days now and i tried fixing it by myself and no help and it is preety scary.
It happens when after i downloaded bit defender 2013 total security and this is blue screen error
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88001C63B4E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100213-22042-01.dmp
C:\Users\Atoms\AppData\Local\Temp\WER-38079-0.sysdata.xml

I have windows 7 and it is also noting that this happens also when i open utorrent .. that is before i downloaded bit defender
if i have to uninstall it could you give me choice of other anti virus? if there is any thing else i have to do please do tell ) thank you
 

A:Blue screen crashes

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RELEVANCY SCORE 54

I'm getting a Blue screen on a daily basis for about 3 months on my Work PC . I tried to d/l the symbols to review the errors, but could not figure it out and gave up trying. I attached the files for the past two crashes and am desperately looking for some guidance or ideas. Also included in zip is the CPUID Specs.

? Windows NT Version 6.0 Build: 6001 Service Pack 1
? Product (0x6): Windows Vista (TM) Business
? Edition: Business
? BuildString: 6001.18226.amd64fre.vistasp1_gdr.090302-1506
? Flavor: Multiprocessor Free
? ASUS Striker Extreme
? Intel core Extreme CPU Q6850 3 Ghz
? 8GB Ram
? Gforce 8800 GTS
? LSI Megarade 8344elp
? 4- GB fujitsu 15k drives
Basic info

Attached are the log files from Today and yesterday

Product
Windows
Problem
Shut down unexpectedly
Date
6/22/2009 10:25 AM
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini062209-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 109
BCP1: A3A039D8A0642795
BCP2: 0000000000000000
BCP3: C069C3AB04A17263
BCP4: 0000000000000101
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Server information: ab4e8ff4-2ba6-4373-8ae3-6aacfe189f60

A:Blue screen crashes almost every day

Originally Posted by strat1


i'm getting a blue screen on a daily basis for about 3 months on my work pc . I tried to d/l the symbols to review the errors, but could not figure it out and gave up trying. I attached the files for the past two crashes and am desperately looking for some guidance or ideas. Also included in zip is the cpuid specs.

? windows nt version 6.0 build: 6001 service pack 1
? product (0x6): Windows vista (tm) business
? edition: Business
? buildstring: 6001.18226.amd64fre.vistasp1_gdr.090302-1506
? flavor: Multiprocessor free
? asus striker extreme
? intel core extreme cpu q6850 3 ghz
? 8gb ram
? gforce 8800 gts
? lsi megarade 8344elp
? 4- gb fujitsu 15k drives
basic info

attached are the log files from today and yesterday

product
windows
problem
shut down unexpectedly
date
6/22/2009 10:25 am
status
report sent
problem signature
problem event name: Bluescreen
os version: 6.0.6001.2.1.0.256.6
locale id: 1033
files that help describe the problem (some files may no longer be available)
mini062209-01.dmp
sysdata.xml
version.txt
extra information about the problem
bccode: 109
bcp1: A3a039d8a0642795
bcp2: 0000000000000000
bcp3: C069c3ab04a17263
bcp4: 0000000000000101
os version: 6_0_6001
service pack: 1_0
product: 256_1
server information: Ab4e8ff4-2ba6-4373-8ae3-6aacfe189f60




did u try the check online for the solution option ??
ARE ... Read more

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RELEVANCY SCORE 54

I am not able to determine what is causing my blue screen crashes. I am running:
Windows XP Pro SP3
Panda Security Network
Spybot
ZoneAlarm (for firewall Only and it's the only firewall I'm running, Panda Firewall disabled)
System Mechanics 8

This system is a custom built system by Nexlink. I have 2 gig RAM and 500 gig hard disk. Dual processors and I just purchased it in Dec 2007.
Can't put my finger on exaclty when and why it started. I was running Adobe Premier Elemts 4 and download a rather long video and I got application hung.

I look into System log of what the crashes and locks ups are and I get nothing in the Windows reporting. It also crashes when I look at Systems Info.

Yesterday my system froze so bad that I had to do a cold boot.

I ran Hijackthis and I'm not sure what I'm looking at. I just purchased (after initial crash) the System Mechanics and it found 2 spyware parasites and removed them along with around 180 registry errors. I thought this would solve the problem. I ran Word 2007 and it is so slow in starting it isn't funny.

I then ran a complete complete disk check and then Memtest86 and they came out with no problems.

I do get Kernel Fault on start up Global entry through Spybot when I reboot but inconsistantly.

I also sometimes get the memory dump problem as well, which is why I thought something might be wrong with my RAM.

When the blue screen crash happens I get the Microsoft screen when it reboots that the sys... Read more

A:Blue Screen Crashes

When you first boot up the system, press F8 just before the Windows splash screen appears. This will give you a menu that starts with "Safe Mode" - a ways down the menu will be the option to "Disable automatic restart" (or something similar). Select that and press Enter - then continue to boot into Windows. The next time you get a BSOD, the system will halt on it - allowing you to copy down the information.FWIW - here's a link to other ways to find the BSOD data: http://www.bleepingcomputer.com/forums/top...tml#entry409491

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RELEVANCY SCORE 54

Hi,

My laptop has been crashing for past year on and off... however now it seems to be crashing on a daily basis when I am doing nothing but browsing the internet.

When it started I thought it was just over heating and got a cooling pad , that solved the problem for a few months, then it starting crashing again because "an attempt to reset the display driver failed", I lowered my resolution, turned off most of the graphics and updated the display driver.

Now it is crashing because of BUGCODE_USB_DRIVER and a file system error

I am a complete noob and have no idea what this means I would be grateful for any help
oh and here are the details of the crashes that I got from bluescreenview

thanks again for any help!!!!

==================================================
Dump File : Mini101110-01.dmp
Crash Time : 11/10/2010 11:20:43 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904aa
Parameter 2 : 0x8b1674d4
Parameter 3 : 0x8b1671d0
Parameter 4 : 0x8467f3c8
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1a316
File Description : NT File System Driver
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini101110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version ... Read more

A:Blue screen crashes

Please post this information: Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 54

can someone help out with this problem below is the crash details of my windows 7 pc, the issue is every now and then if not happening more often no mater what i am doing my system just shuts down first of it freezes up for 5 seconds then i get a blue screen with letters and number that my system has crashed and it shuts down for a restart, and when it restarts this pop up asks to look for a solution and this is what is in the window of the crash report below.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: 8AD9D0E8
BCP2: 91658244
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011915-20170-01.dmp
C:\Users\Cossie\AppData\Local\Temp\WER-45817-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:blue screen then crashes

Hi,

Please follow the instructions here Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista to produce the logs containing information which will make us better able to assist you.

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