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WMP Crashes when loading and Blue Screen Yesterday etc...

Q: WMP Crashes when loading and Blue Screen Yesterday etc...

Okay so I was told to make another thread on here with my CBS log attached and zipped... So it will be attached below.

Basically I have been having alot of problems with my computer and I have come to try and ignore the display issues as mentioned in previous threads BUT lately I have been having other issues... My internet browser takes an eternity to load anything and my WMP seems to crash whenever I use it. I can't use windows media center either because it gives me a blackened file windows where the windows media center startup screen is supposed to be.

Also yesterday night I was unfortunate enough to receive a blue screen with a bunch of error codes so I shutdown my computer unplugged it and went to bed... Anyways yeah I know I should just reinstall my os and be done with this but I already did a repair install not too long ago and it took me weeks to get my computer back to where it was at (12 hours a day with no job lol)...

So yeah I don't know where I should begin with this mess of a computer but if anyone would like to help me with these new problems please respond below.

Also here is a link to my old thread (Please note I found a workaround to the whole arrange by issue but the file display issues are still 100% present and annoying as ever): "Arrange By" anything but "Folder" won't work... How do I fix???

The CBS Log as stated above is attached below.

Preferred Solution: WMP Crashes when loading and Blue Screen Yesterday etc...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: WMP Crashes when loading and Blue Screen Yesterday etc...

Hi Radical924,

Seeing as you managed to get the System Update Readiness Tool to work in the end, can you attach the log for us please?


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I was having some problems with a virus I could not get rid of for the past few days. I've been working on this for a few days so I don't remember everything I did to end up at this point. This is my current situation:

I did msconfig (I think) and went into the boot.ini, enabled "start in safe mode", after rebooting I have not been able to get into windows again. This is what I have done since then: I have done a windows repair, after that didn't I went into Recovery Console and did a chkdsk /r. Still no good. I disabled restart on failure, and the blue screen says 0x0000007E, fltmgr.sys. When I check the listsvc in Recovery console it says fltmgr.sys is disabled. I tried enable fltmgr.sys but it just says "the registry entry for the fltmgr.sys service cannot be located. Check that the name of the last service is specified correclty."


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Hi guys, there is a weird problem with my windows, sometimes it crashes and restarts and then during loading procedure it crashes on blue screen, which means the windows doesnt load, i tried it 4,5 times, each times it gives me a blue screen and the windows
doesnt load, but after a few hours, whenever I try windows loads, and works fine till it happens again(sometimes a few hours later sometimes a few days later)
 I have also Acronis backup , sometimes I have to recover it by Acronis to save some time,
my hard drive is totally new and got it tested, its 100% functional.
I would really appreciate any suggestions

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And I was wondering if there's any way to determine if it was because of my overclock or not?

I'm running Window 8 64-bit.

A:Yesterday I had a blue screen

Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here

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got my brand new gateway fx 7807u. been toying around with it since yesterday. only got around to installing a few necessities; aim,firefox,itunes...
today about 5 minutes after i reebooted i bluescreened, and after another reboot bluescreened yet again. More prepaired this time I ran a pandasecurity scan (Panda Global Protection 09) revealing I had already been infected with 10 "generic trojan"s (path: C:\ACER\Preload\Autorun\APP\PowerDVD\data1.cab[...]).After reading PowerDVD might b behind it I rushed to remove the alleged offending program. PowerDVD's uninstallation seemed to have helped because i haven't bluescreened :D.

i think i accidentally allowed an unrecognized program to run

I have followed the "first-steps". the first scan wont work on vista and the second turned no results. Seeing as its a brandnew computer, i would greatly appriciate it being virus free for at-least a full 24 hours :PP


A:got new gateway laptop yesterday, blue screen twice today

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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I have a Gateway laptop running Windows XP Home Edition (SP2). During the XP loading screen (the black screen with XP logo and green status bar) I would get a blue screen of death. The error message of this BSOD was:

STOP: c0000135 {Unable To Locate Component}
This application has failed to start because basekgjl32 was not found. Re-installing the application may fix this problem.

I was able to boot into safe mode and run a scan using AVG 7.5. I do not know what version of virus definitions I had.

AVG found a file named "basekgjl32.dll" in the C:\WINDOWS\system32 directory. AVG classified it as a trojan horse named BackDoor.Generic9.AJUI. AVG successfully healed it. I tried rebooting to see if that fixed the problem, but it did not. I still receive the same BSOD. To make matters worse, now I cannot boot into safe mode. I now receive the same BSOD when I try.

I have researched this BackDoor trojan and similar ones like it, but I have yet to find any methods of successfully removing it or dealing with this type of scenario.

Any help you could offer would be greatly appreciated.


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Hey guys I just fixed a CRAZY virus (I think its a virus) I had that changed my userinit.exe files and I fixed it by replacing these files using my friends userinit.exe files . Now I'm getting a blue screen with an error that reads:

STOP: 0x0000007E (0x0000005, 0xF7547756, 0xF78A242c, 0xF78A2128)

Also it says something about BIOS to either upgrade it or disable conflicting components.

About the "Virus/Trojan or something":

Just so you know:

1) I downloaded this file <http://isohunt.com/torrent_details/71813493/ip?tab=summary> (if anyone is brave enough to download it and see if their antivirus detects it because I don't have an antivirus so I still don't know the name for this... I guess its a virus or trojan) when I double clicked the file "iphider37se.exe 4.2 MB" it automatically installed a "Windowspcdefender" and started scanning. It looked like a really fake virus scanner so when I click X to close it I got a blue screen and was forced to restart my pc.

2) Then the problem was that windows would load to the Welcome screen and I clicked on my user account to log in (no password required)

3) Then my desktop would appear AS IF it was ready to load up but then it would automatically go back to the Welcome screen.

4) This happened even in Safe Mode so I had to put my drive as a slave drive on ANOTHER PC.

5) It took me HOURS to somehow figure out the userinit.exe files may have gotten corrupt or rewritten by this... Read more

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I have been having problems with my family computer where Windows gets to the laoding screen and crashes, which it does in a loop and then occasioanlly turns on. I had this problem a while back but a change of hard drive and a clean install of Windows 7 (it was previously XP) seemed to of cured it. But last night the problem returned, there was a BSOD out of no where and then it returned into its looping process.

I switched out the current hard drive, RAM and CPU with my other gaming computer and it also caused that to crash. So I first took out the hard drive and it still crashed but swithing the RAM again seemed to of cured the problem. However, when I put different RAM in the computer with the initial problems it still came up with the same problem.


A:Windows 7 crashes on loading screen

Use only one memory stick and see if Windows loads normally

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When I boot my computer up my computer is freezing up once in a while at the loading screen with the blue loading bar. The bar goes across about three times and the on the fourth time it stops and freezes and nothing happens after that. Once in awhile it will go to a blue error screen witht the following codes: 0x0000008E (0xC0000005, 0xF9787C09, 0xF9677FE8, 0x00000000). Someone please help.

Thank you.

A:Windows XP loading screen freezes and blue error screen

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Toshiba Satellite running on windows XP
When I start the computer, it asks if for the choice of Safe Mode, w/ Networking, w/Command Prompt or Normally.
I've tried them all and if I try it normally, it won't get past the XP loading screen. It's loading and then it flashes a blue screen for a second and then restarts the computer again.

I tried pressing F8 at boot and selected 'Disable automatic restart on system failure' and this is what I get
STOP: 0x00000024 (0x00190203, 0x83306788, 0xC0000102, 0x00000000)

I even tried using this http://forums.techguy.org/6669592-post28.html to get to chkdsk
At boot, F12, chose CD/DVD, but still nothing,
I even tried disabling boot from +HDD, FDD and LAN from the bios setup menu to see if it works and this is what I got, it just keeps going on and on unless I enable boot from +HDD
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.

That's about everything I could get.

A:Can't start XP: After XP loading screen, Blue Screen Stop error

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Issues Ive seen about this had to do with a "laptop" This is about my desktop, thus a different issue.

Anyway here are my specs.

Windows Vista Home Base
manufacture: Dell
Model: Inspiration 531
Processor: AMD Athlon(tm) 64 X2 Duel Core Processor 3800+ 2.01 GHz
Memory(Ram): 1022 MB
System Type: 32-bit Operating System
Video Card: Nividia GeForce 8600GT

Battlefield 2142 works perfectly fine on my computer, on this game i played it after I installed battlefield 2(I got the collectors edition) and it worked fine(this is on SP) only it was a bit laggy/slow. Then I installed the whole thing, and i put click on the icon and it would show a loading screen, that woudl go poof then a black screen blinks up and then nothing happends.

This is what ive tried

compatibility techniques(with properties)
Couple tricks i learned online
updated direct X
updated My drivers
and some other things.

In my opinion its Vista, I don't know why it doesn't like this game... Can anyone assist me? Brand new game I got, I got tired of playing the same games over and over...

While installing only 1 error came up a few times

"Battlefield 2 was only tested on 32 bit color"\

Only error I got.
Can anyone give me a simple solution(Buying another computer isn't a solution, this is brand new.)

Also I would like to note I waited a WEEK INA HALF just to receive a confirmation email from this site to make a account.

A:Battlefield 2 crashes at loading screen(vista)

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Ok, I have basically no computer knowledge, but I will describe my problem to the best of my ability. The other day my cousin came over for a barbeque, he is supposably the family computer genius so I let him on my computer. He started editing the registry, saying he was removing so called "viruses". I have no knowledge of what he added/removed to/from the registry during this time but when I next went on the computer after he had left (all he did after editing the registry was exit the registry editer) I was unable to click on any of my desktop short cuts or the buttons on the menu bar such as start. I then rebooted by holding the power button thinking everything would be fine but the computer froze after the windows xp loading screen, showing the screen where you login to your account, except with only a windows xp logo in the middle of the screen, no login tabs. I tried rebooting numerous times but the problem persisted. I have no idea where to go from here. If any extremely smart and computerly talented people have any ideas about solving my problem, please explain in full detail, as I have only basic computer knowledge. I may not be able to answer any questions you have for several days as I can only do this at a friend?s house now. Thanks for reading this and I apologise for any bad spelling/grammar. I am only fourteen years old.

A:Computer crashes after windows xp loading screen. Please help!

When you first turn the computer on hold down the F8 key,a screen will come up with several options,choose last known good configuration,then I think you get another screen to choose which operating sytem to use,you'll only have one so just press enter.

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Hi all,

I have a problem with my new computer. I am also new to windows 7 and am still getting used to everything. On the first start up of the day windows crashes to a BSOD just after the loading screen. I start windows repair on the restart and let it do its thing, then windows starts up fine. I doubt that windows repair did anything as no messages came up on startup or during the repair.

I don't have any information of the BSOD, my motherboard restarts after the crash and I don' get a chance to read the problem, I will post the problem when I have worked out how to stop it automatically restarting.

The computer runs fine after it is "warmed up" so to speak, and I am guessing thats why it starts after Start up Recovery has done its thing which appears to be nothing

I have attached 2 minidump files from previous crashes, windows didn't make one of the most recent.

Anywho, any help would be greatly appreciated, it's not really a problem but more of a nuisance.

A:Windows Crashes to BSOD after loading screen

ok, heres an update.

I stopped windows restarting after a crash and I could write down some info about the BSOD that came up most recently. It had the stop codes 0x0000008e (0XC0000005, 0x82CD9A8A, 0x8C7936A4, 0x00000000) with an error with NTFS.SYS PAGE_FAULT_IN_NON_PAGED_AREA.

Windows didn't just start up this time, I had to run startup recovery, and this time it said that it couldn't fix the problem and sent up an error in the system file integrity check part of the test with a code of 0x490.

I told windows to make a full dump file, so I cant send it my bad. I have changed but any help would be greatly appreciated.

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I updated to Windows 10 from Windows 8.1 yesterday. I have a HP Pavillion laptop and it was compatible for the upgrade. Since I have upgraded, everytime I log in it freezes immediately. I have left it for hours and it still won't unfreeze. I can't do anything on it and need it asap for schoolwork.

A:Crashes immediately upon loading desktop screen

You have the option to revert back to 8.1 within 30 days.
There still seems to be some issues coming out for those taking it up.
It might be best to try W10 in a month when bugs are ironed out.

Does rebooting and updating work?

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Hi All,

I had my computer tower opened and a small picture frame fell into it causing my PC to lock up. Now when I boot up my PC, it gets to the Windows XP loading screen and it seems to run fine, but suddenly the blue screen of death appears before it hits the windows log on screen and it reboots.

I have no time to see what error pops up, it's only on the blue screen for about half a second.

I have tried removing and putting my ram in the other spots. I've also made sure everything is secure.

Something must've shorted when the frame fell into my PC (stupid me, I know), but I am wondering if something else like this has happened with a solution other than buying a new PC?


A:Blue Screen after Windows XP loading screen, then reboots

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First I run Windows 2000 and keep it updated as much as Microsoft releases updates. I also reguarly run anti-virus, anti-spyware, defrag, etc. The problem started 2 weeks ago when I booted the computer it showed the MB splash screen and then instead of the 2000 loading screen it just showed "Error loading OS." in the top left. Well I figured the hard drive was going so I pulled it out, blew it off, tapped on it, checked connections and stuck it back in. Rebooted and everything seemed fine and has the past 2 weeks. Well today I was playing Civilization 4 and the screen went blue. Yes the dreaded blue screen, but no error messages on the screen or anything. Just a solid blue screen. The computer didn't respond to anything so I pushed the power button on the case. Well upon restarting nothing happens. Just a blank screen. No MB splash screen or anything. Everything is powered up and I can hear the hard drive spinning, but nothing is on the screen.


Windows 2000 Pro
ASUS P4C800E Deluxe mobo
3.2Ghz P4
1.0 GB Kingston ValueRAM
ATI 9800XT
Maxtor hard drive (Old)

Any help is appreciated.

A:Error loading > Blue screen > Blank screen

Doubt this will help but have you tried seeing if you can start in safe mode?

Reboot and hit F8 as it tries to start up. Think it is F8 in 2000

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I either play Left 4 Dead or Prototype and my computer crashes with a blue screen when I make a swift mouse motion to the right. It doesn't happen all the time, some days I can play L4D for hours and it won't crash.

Some say the most common thing is Logitech Mouseware. I do have a Logitech mouse, Mx510 Performance Optical Mouse (Blue). I am running on Vista, I have visited the driver site for Logitech and found out that Vista does not require any driver for my mouse, and I never had on in the first place for this Dell XPS M1530. I just plug and use.

So ingame, it would happen when I make a sharp turn with the character to look in first person view to the other side or behind me, with lots of things happening at the same time, such as attacks or explosions, screams etc.

This is what I got as the only info that I could possibly even remember during the 10 seconds before reboot during the blue screen.

0x0000000E(something like that)

Then when my computer started up completely, it showed this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000099E0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001C7B443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Users\[NAME OF OWNER]\AppD... Read more

A:Vista Blue Screen crashes only in full screen game.

Here's a link to a brief description of the error: Troubleshooting Windows STOP Messages
There's not much info here to go on, but most BSOD's that occur during games are due to video problems, with audio problems coming behind them.

So, for starters:
- download the latest version of the video and audio drivers for your system.
- uninstall the current video and audio drivers through Control Panel...Programs...Uninstall a program.
- install the downloaded drivers.
- reboot and wait for another BSOD :0)

If this doesn't fix it, you'll have to navigate to C:\Windows\Minidump, zip up the contents of that folder and upload it with your next post.

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Hi, i'm new to the forum and i need help with my toshiba a205-s4577.

it was working fine for the past year and months that i have used it and then one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again... thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!

is there someone who can give me an advice on this? is this somehow caused by dust accumulating inside the laptop? or is it already busted?

A:Laptop crashes, random pattern on screen / blue screen

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Hey there, any suggestion would be helpfull.

I clicked windows update to see for any more updates, i saw "Intel Family Chipset" so i clicked update. It gave me an error, so i tryed again and still the same error so i rebooted... when it got to the loading screen it crashed and will not boot anymore,

I can get into safe mode... iv tryed

Uninstalling the updates (didnt help)
The recovery thing (it just said there was a problem that couldnt be fixed automaticly)
System restore
Taken out Cds/Dvds, mem cards ect.


Iv not really had any problems like this before and really dont know what to do.


A:Vista crashes on loading screen after a failed update?

Hopefully this article will help:

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Hope someone can sort this problem out, i've just upgraded my pc,
and when i start doom3, the loading menu screen comes up then bang my brand new dell 8400 do into hard reboot. i've tried different graphic setting and up-dated win xp and got the latest drivers but still no luck,
i have a P4 3.2, 1024 533hz ram, ati X800se card, Sound blaster 5.1. card.

Can someone throw some advice my way.... cos i need it.cheers. i've ran the test for directx and no probs.

A:Retail Doom3 crashes on menu loading screen

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First post so here goes....

Just built a new pc using asus k8n mobo.

Formatted both hard disks 40gb maxtor ide hdd and 200gb sata hdd.

Installed windows xp on the sata drive.

On reboot after the format and file transfer stage, the computer froze on the windows xp loading screen (the one with the logo and the bar the goes across) It doesnt total freeze, the bar keeps going but never gets past that screen.

So I booted from cd again, froze in the windows installed on the disk checking of the sata drive.

Unplugged the SATA drive and booted from cd fine, installed windows xp on ide drive and installed and booted fine with just the ide.

Plugged the sata drive back in and reformatted it so now hav ide with windows, sata as backup. freezes on boot screen?!

what could be causing this? how do i fix it?? driving me NUTS!!
sorry for the long description!

A:Windows XP crashes on loading screen with SATA plugged in

Just thought of other useful info....

When I try and boot with windows installed on the IDE and the SATA not plugged in now, it comes up with "Windows could not start because of a computer disk hardware etc etc Could not read from the selected boot disk. Check boot path and disk hardware"

Ive checked boot device priority and only IDE drive, Floppy and DVD-RW drive are present there?

hope it helps to work it out!!

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I'm experiencing an issue on my new desktop.

This is a custom build.

Anyway, what happens is this: After the Vista loading bar cycles through, I get a blue screen that flashes for a quarter of the second. The computer then does a restart, without actually going to the splash screen. It just goes right back to the Vista loading bar where it will then cycle through again and give a blue screen, or go to my desktop.

Anyway, it only does this 1/4 of the time. Other than that, everything loads fine.. Vista starts and the system is stable.. I'm just tired of crossing my fingers during every start up!

Any recommendations? I checked the minidump folder and there is indeed a file in there.

Current specs:

Vista Home Premium x64
Intel i7 920
eVGA SLI Motherboard for i7
eVGA GeForce GTX 285
6GB DDR3 1600 MHZ RAM (I had to overclock it to get it to run at the 1600 MHZ, it originally read as 1033)

A:Blue Screen After Loading Bar

Go into BIOS, you'll see a setting regarding your Hard Drive type (I can't recall the exact name, but it should be by default; "AHCI") change to "IDE", reboot.

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When i power my computer running windows 10 on all i get is the usual american megatrends start screen and the windows logo popping up but then a blue loading screen starts and dosent stop HELP PLEASE

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Hi, i joined this forum in hope to get this problem fixed.

Okay i just started my computer today and it just dont want me in to windows 7 and after more than a minute on the windows 7 loading screen i get a blue screen with text inside, i have a picture of it in the attachments.

Things i have tried:
1- Restarting the computer many times (No Work).
2-Trying to go into Safe Mode (No Work, gives blue screen too).
3- Trying fix by windows startup repair (No Work, black screen with white cursor and then blue screen within a minute)
4- I have tried insert windows installation CD to try to repair (No Work, my cd is broken and i will buy a new but you may help me?).

This is Specs:

Manufacture: TOSHIBA
Model: SATELLITE C870 - 14W
CPU Type: Intel (R) Core (TM) i3-2312M
CPU Speed: 2.10 GHz
Total Memory Size: 4096 MB
System BIOS Version: 1.60
EC Version: 1.70

Here is the error(You can find it in the attachments too):

Thanks and i hope to get help as fast as possible.


A:Windows 7: Blue Screen after loading screen

Error code 0xED may indicate as possible problem with your HDD, i would recommend you run a HDD diagnostic program to analyse your disc for errors
Hard Drive Diagnostic Procedure
Software Utilities you need the dos version, create a bootable flash drive with the downloaded file/s and boot your pc from it

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i keep getting a blue screen error after the windows loading screen. It only lasts for a second then it restarts and does this all the time until i pull the plug.

I have tried to do a re pair installation but it doesn't go pass the starting up windows screen.

A:blue screen error after loading screen

does safe mode work?

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I've recently been having alot of problems with my computer.

i7 920 2.67 GHz
EVGA X58 E760 SLI Classified
EVGA GTX 570 Classified
6GB G.SKill
1000W PSU

I had a RAID5 set up with 3 1TB drives and Windows 7 installed. Recently, the raid has become degraded a few days after being built. This is the second time this has happened within a span of a few weeks. I also have another 1 TB drive and a 150GB Raptor. The 1TB drive didn't always show up in windows, but would show up in BIOS. When I would have problems with RAID, I would boot to the raptor because it had Windows 7 installed on it as well. I had the Intel RAID Management tool installed on the raptor and would repair the RAID. Yesterday, the RAID was unable to be repaired. Upon reboot, I could not boot to the Raptor because there wasn't a BootMGR or something like that. This was displayed in the BIOS before the windows loading screen. It asked for me to input the System Disk and hit enter. After doing this it tried to repair and restarted. Same error. I decided to put the raptor into an alternate computer, wipe it and install windows 7 again. It should be noted that I could not boot to the windows disk to install Windows 7 on the raptor from the main computer. So today I finished with all the updates to Windows 7 and moved the raptor back over to the original computer. I tried to boot up, and it starts the windows loading screen, then immediately blue screens. The screen is only there for a few milliseconds,... Read more

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i just recently reinstalled windows xp on an old computer i had become corrupted and i had to reinstall it and now it boots up fine but during the loading screen it goes blue screen idk ive tried to reinstall the os again and still the same any advice it an hp pavilion 514c PLEASE HELP ME!!

A:blue screen during window xp loading screen

can you post the complete bsod error?

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I was going about my business with no obvious issues on my Windows 7 hard drive, then I restarted my computer to load into a separate hard drive containing Vista and as it tries to load I get a blue screen that is gone just as fast as it shows up and back into the BIOS. In an attempt to try and fix it myself, I have Hiren's bootdisk on a USB drive and using MiniWindows XP to run some antivirus and they don't show much. I used combofix, which was included, and it said it found rootkit activity and needs to restart, but it seems to not have done anything, as trying to load windows fails and combofix says the same thing next time as well. 
Is this easier than I'm making it out to be, or is this something else?
I've run memtest86 for 3 passes with no errors.

A:Blue Screen on "Windows is loading"

Update: I grabbed a hard drive that has been unused in this tower and unused even for months and had the same issue. I grabbed one of the hard drives that I boot into and out it in an older computer and it booted up. The next step would be put my Windows 7 drive in this old computer and if it boots, that puts me at a hardware problem, right?
What could it be? If it was ram, it would have failed memtest, no? Or even it would have blue screened while trying to boot minixp, right?

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Yesterday as I was playing a video game I had a blue screen for the first time in my computer use (Windows 10). It's pretty new, I've had it for about 3 months, custom built by myself.

At first the screen said 'collecting some error info and restarting', but when it restarted nothing happened (no boot). The following day, the PC booted normally, but after a couple of minutes of use, I got the blue screen again. This time I didn't get a login screen. Instead, it asked me to put the windows disc to fix the missing system file.

I had to run to work so I just shut down the PC. When I returned home, windows would not even load. While the PC was working, the screen was black and not displaying anything, not even the cursor. PC tower LED is on but the keyboard and mouse are off.

Seems like it could be a hardware issue, but I have no clue which part is the problem. I tried removing the graphics card and connecting the HDMI directly to the motherboard but it didn't work. I JUST received a brand new WD Black, and I connected it instead of the SSD and still didn't work.

Is there a way to check whether it is indeed a physical issue, and which component is the root cause?


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Yesterday as I was playing a video game I had a blue screen for the first time in my computer use (Windows 10). It's pretty new, I've had it for about 3 months, custom built by myself.
At first the screen said 'collecting some error info and restarting', but when it restarted nothing happened (no boot). The following day, the PC booted normally, but after a couple of minutes of use, I got the blue screen again. This time I didn't get a login screen. Instead, it asked me to put the windows disc to fix the system file causing the error.
I had to run to work so I just shut down the PC. When I returned home, windows would not even load. While the PC was working, the screen was black and not displaying anything, not even the cursor.  PC tower LED is on but the keyboard and mouse are off.
Seems like it's a hardware issue, but I have no clue which part causes the problem. I tried removing the graphics card and connecting the HDMI directly to the motherboard but it didn't work. I JUST received a brand new WD Black, and I connected it instead of the SSD and still didn't work.
Is there a way to check whether it is indeed a physical issue, and which component is the root cause? 

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so when i start my computer everything goes fine until, the windows xp screen comes up when it loads then the bar freezes and a blue screen pops up saying."check for any viruses. remove any newly installed hard drives or hard drive controllers check your hardrive to make sure it is properly configured and terminated. it also says to check for hardrive corruption.

the strange thing is, is that i can run bart pe tools and access my hardrive but i cant start my computer regular idk...... any help would be great.

A:getting blue screen when loading windows.

There should be an error code on the screen. It would be helpful if you could provide complete error message.

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Hi all!!

i have some problem, and i hoped u can help me to solve it...

2 days ago, my pc crushed (blue screen) and since then when the pc load the first windows screen (windows logo and 3 blue cubes running beneath) it shows me a blue screen and crush again...

in the last months my pc were crushing when i were running games, and few more programs. i have only 2GB RAM in the pc, so i guess it cous of it.
btw, the problem started since the last crush of the pc, i mean i run a heavy game and few more programs and then it crushed, and then when he loaded after the restart the crushes started to happen when the windows loads..

things i tried to do:
*change RAM from my second pc to the broken one.
*tried all RAM slots on the mother board.
*unplugged everything is posible (mouse/keyboard/video card/inet etc..)
*tried the power supply on my other pc - working good.
*cleaned the pc from dust.
*when i plugging my HDD to the other pc, it works, it doesn't crush..
*all the fans is working good. and it wasn't so hot..

i think i tried more things but i dont remember them atm...

when i plugged the HDD to the other pc and it worked, i took from there the minidump, and checked it:
*the error i got most of the times is coded down.
*i found some guide with this problem here: NTOSKRNL.EXE is missing or corrupt. - tried everything they suggest - nothing helped.

some1 know what is happening to my pc??? i am trying to fix it for 2 days already and i still didn't ev... Read more

A:PC Getting Blue Screen in Windows Loading

Check for flags in Device Manager. Click "show hidden devices".
Run chkdsk.
Run an online scan at Eset: Free ESET Online Antivirus Scanner
Post Power Supply specs, and voltages and temps as reported in BIOS.
Start>Run>(type) "MSCONFIG" and turn-off all non-MS Services and all Startups. Does the problem go away?

Run a System Restore to a time prior to when the problem started happening.

Do you use Registry Cleaners? They can cause problems by deleting necessary registry entries.

The word is "CRASH", and not "crush", lol...

Attachment 95577

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dear friend,

I bought new P.C DELL OPTIPLEX 755 & continuing to install
windows xp sp2 but during loading process of windows files its giving the blue screen and said me check virus or hard disk etc. ( c.d is ok on other machnines)

please guide me i am waiting for your kind response.


A:getting blue screen during loading windows

Hi, why are you trying to install XP SP2 doesn't the dell come with an Operating System?

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I have just recently bought a new computer, with the ASUS GeForce GTS 250 Dark Knight installed on it and am experiencing the BSOD while loading my newly installed games such as Team Fortress 2 and Call of Duty 4.

I was searching around and my problem mirrors this particular problem diagnosed in this thread: http://forums.techguy.org/windows-xp/669512-solved-irql_not_less_or_equal-when-trying-watch.html

I have tried to follow the instructions given in the above-mentioned thread but i am unable to uninstall the ASUS enhanced video driver, apparently the cause of the problem, as i can't find any way to delete the driver. Consequently, i removed the NVIDIA drivers from add/remove programs in control panel and installed the latest drivers from www.nvidia.com but i am still experiencing the same problems.

Here is a log from one of the minidump files:
Loading Dump File [C:\WINDOWS\Minidump\Mini042910-05.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu Apr 29 15:50:36.359 2010 (UTC + 8:00)
System Uptime: 0 days 0:02:02.964
Unable to lo... Read more

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My friends computer is booting to a blue screen with an error about ntoskrnl.exe.

She can start in safe mode, disable all programs that start on boot and reboot to windows. She has to do this every time.....even if no programs are set to start on boot the computer appears to be ok after starting in safe mode.

The CD-ROM drivers are not loading either. Bios sees the CD-ROM (it has always worked before) but it is not showing up in MY COMPUTER. In the device manager it is there but says it cannot start.

I'm sure the blue screen is related to the CD-ROM but I don't know what to tell her. She tried installing another CD-ROM she had but it does the same thing.

Any suggestions I can tell her to try?


A:Blue Screen & CD drivers not loading

I actually am not sure they're related, but this may fix the CD's

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------





------------------------------ Use text before this line --------------------------------

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My desktop pc has recently started to not load up / boot when I turn it on.

When it manages to turn itself on it all works ok. However oftentimes I have to turn it on and turn it off repeatedly until it finally starts to function.

After going through the same problem today, the pc finally turned on properly and I got into Windows. A few moments after that, the electricity was cut.

Now the pc manages to load up until the Windows XP logo and then crashes. At the loading screen the pc makes three grinding sounds (don't know how to call this... my pc is purring at me ). A blue screen appears for a split second and the pc reboots. No matter what option I select, be it to load in safe mode, last good configuration, and so on, the pc always resets at the XP loading process.

I believe it has something to do with hardware because of the issue with the pc intermittently not even booting up.

I am not too savvy when it comes to pc's, can someone suggest what may be wrong?

A:Solved: PC doesn't start up ; PC crashes at Windows XP logo / loading screen

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A friend of mine is having some real issues with his PC. He is running win 7 home 64 bit and is experiencing regular BSOD's/crashes.

He has provided me with the attached images of what comes up after the error. I have also uploaded the zip file that I have generated on his pc with the DM Log Collector.

He said previously it was happening when playing games and watching youtube videos but can also occasionally happen randomly. So i uninstalled and re-installed his graphics card drivers (he has an amd r9 200 series graphics card) and also ran amd driver autodetect and it says he has the latest drivers.

I ran a stress test via furmark for 5 minutes yesterday and it was fine and temperatures were fine so I doubt it's overheating.

Anyone know what else I could try?

Thanks in advance!


A:Blue Screen crashes

The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur

from what i can see there is a hardware problem which in turn has caused an issue with directX

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I think my computer is infected, I have blue screen crashes and browser hijacks. Have run on line scanners, spy bot and various other programs so got rid of most of the infections but still something remains....help please!!!

My PC spec


MSIE 9.0

System OS

Windows 7 Ultimate SP1

System OS Install Date

9/1/2010 7:35:18 PM

System Make

To Be Filled By O.E.M.

System Model

To Be Filled By O.E.M.

System Serial Number

Main Board Make


Main Board Model


Main Board Version


Main Board BIOS

American Megatrends Inc. BIOS Date: 05/04/08 16:19:08 Ver: 08.00.15 LENOVO - 20080504 20080504

Processor Description

AMD Athlon 64 X2 Dual Core 5000+

Number of Processors


Processor Clock Speed

2600 Mhz

Graphics Description

ATI Radeon HD 2400 Series

Memory Installed

3072 MBs

Memory Slots

4 slots

Memory Configuration

512+1024+512+1024;DIMM Unknown Synchronous

Drive Name ©

Drive Size ©

953758 MBs

Drive Format ©


Drive Name (F)

Drive Size (F)

305242 MBs

Drive Format (F)


Drive Name (G)

Drive Size (G)

305242 MBs

Drive Format (G)


Drive Name (H)

Drive Size (H)

190756 MBs

Drive Format (H)


Drive Name (I)

Drive Size (I)

953867 MBs

Drive Format (I)


Drive Name (P)


Drive Size (P)

715402 MBs

Drive Format (P)


DVD-RW Model


DVD-RW ... Read more

A:Blue screen crashes

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then cli... Read more

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When I run Adaware, Spyware Doctor, Registry Mechanic and Spyware Blaster, my computer crashes to blue screen either immediately upon the start of the scan or within the first 5% of the scan. Spybot, however, can run.

Otherwise, computer performance is 100% as far as I can tell.

Can you see anything in my log which might be the cause of the problem? If not, any suggestions?


Logfile of HijackThis v1.99.1
Scan saved at 8:50:23 PM, on 28/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe

A:Blue Screen Crashes

Did you install anything new before this problem occurred?

Please make sure that Word Wrap is turned OFF in Notepad before you post your HijackThis log next time. As you can see, the formatting it creates (see the log you posted) makes it harder for us to read it.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O18 - Filter: text/html - (no CLSID) - (no file)

Make sure you turn off any antivirus programs you have running while performing the online scan below. Using Internet Explorer, run a virus scan at http://www.kaspersky.com/virusscanner Click on 'Launch Kaspersky Anti-Virus Web Scanner' and install the ActiveX component from Kaspersky. Click Yes and it will begin downloading the latest definition files. Once that's done, click on 'Scan Settings' and make sure the following are selected:

Scan using the following Anti-Virus database:
- Extended

Scan Options:
- Scan Archives
- Scan Mail Bases

Click OK. Now under select a target to scan, select 'My Computer'. It will start and scan your system. The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected. Now click on the 'Save as Text' button. Save the file to your desktop. Copy and paste that information in your next post.

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My system is only about 6 months old. Its a Dell OEM pre-installed OS. 64 bit. I have not re-installed the OS. I did make a repair dish however, but have not used it. I"ve attached the perfmon report.zip

A:Blue Screen-Crashes fix???

Hi, Kaspar; and welcome to the forum. I looked at your three most recent dumps and they are virtually identical. Uninstall Zone Alarm. It is a well known and notorious cause of BSOD's on many Win 7 systems are other third party firewalls. Make sure Windows Firewall is turned on. You can also try this hotfix from Microsoft: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F". This may fix your problem with ZA.

You also have some outdated drivers loaded on your system. Two are really obsolete. Outdated drivers can and do cause conflicts, memory corruption and BSOD's. Update these drivers through the links provided or uninstall the hardware/software they are associated with.

nvBridge.kmd Wed Jul 08 12:31:23 2009 - nVidia Compatible Vista Kernel Mode Driver. Drivers - Download NVIDIA Drivers

nvhda64v.sys Fri Jun 26 18:54:59 2009 - nVidia HDMI Audio Device (nForce chipset driver). Drivers - Download NVIDIA Drivers

nvlddmkm.sys Wed Jul 08 13:44:06 2009 - nVidia Video drivers. Drivers - Download NVIDIA Drivers

wacommousefilter.sys Fri Feb 16 13:12:17 2007 - Wacom(tablet) Mouse Filter. Wacom Hardware Drivers

wanatw64.sys Mon Apr 11 18:07:10 2005 - Wan Miniport (ATW) America Online. AOL.com - Welcome to AOL.

AOL was heavily involved in the the crashes I reviewed. This does not necessarily mean it was the cause of the crash. But ... Read more

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Hi. I have been having blue screen crashes for about 3 weeks now. Every time norton tries to run the computer crashes. It also crashes randomly after it has been on for a while. I followed the procedure for newbies to this site. My computer passed memtest86+ and I have updated all drivers.
Here are the specs of my computer.
OS: XP OEM version
Mother Board: IBM 2373CYU
HardDrive: Model HTS548080M9AT00 (80 gigs)
Graphics Card: ATI Mobility Radeon 9600

here are some minidumps:


A:IBM T42: Having Blue Screen Crashes Please Help

it sounds like overheating problem. (the computer crashes after having been on for a few minutes).
what error message are you getting on bsod?

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Hey bro i am in bit of a a trouble here ,I have been getting blue screen errors for the past few days now and i tried fixing it by myself and no help and it is preety scary.
It happens when after i downloaded bit defender 2013 total security and this is blue screen error
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 16393

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88001C63B4E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

I have windows 7 and it is also noting that this happens also when i open utorrent .. that is before i downloaded bit defender
if i have to uninstall it could you give me choice of other anti virus? if there is any thing else i have to do please do tell ) thank you

A:Blue screen crashes

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Hi, the BSOD has been happening for last few weeks & on average occurs between half hour to an hour after logging on---generally the more programmes running the more likely it is to happen....any help appreciated

A:Blue Screen crashes

Welcome to the Forum.

Norton is a known cause of BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

VSTCNXT6.SYS Thu Oct 16 06:52:22 2008 (48F69046)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTCNXT6.SYS

VSTAZL6.SYS Thu Oct 16 06:53:42 2008 (48F69096)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTAZL6.SYS

VSTDPV6.SYS Thu Oct 16 06:57:45 2008 (48F69189)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTDPV6.SYS

netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

b57nd60a.sys Sun Apr 26 17:14:55 2009 (49F4422F)
Broadcom NetXtreme Gigabit Ethernet
Driver Reference Table - b57nd60a.sys

igdkmd64.sys Thu May 7 00:22:19 2009 (4A01D55B)
Intel Graphics driver
Dri... Read more

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I am constantly getting 2 or 3 times a day blue screen of death crashes.
These seem to happen at any time, no matter what software or programs i am using at the time.
My anti virus Kasperspy is up to date and doesn't detect any problems, also have ran various anti spy ware programs, that are also clean.

Ill post the system information if it makes a good start.
As for what the next step to do is, i am not sure but would be extremely appreciative for any help on this matter.

Rogue Penguin

OS Name Microsoft? Windows Vista? Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name xxx-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz, 3000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD ASUS StrikerExtreme ACPI BIOS Revision 1503, 25/01/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name rob-PC\rob
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.25 GB
Available Physical Memory 2.21 GB
Total Virtual Memory 6.69 GB
Available Virtual Memory 5.65 GB
Page File Space 3.54 GB
Page File C:\pagefile.sys

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Referred from here: http://www.bleepingcomputer.com/forums/topic440812.html ~ OBFirst the dds file.DDS (Ver_2011-08-26.01) - NTFSx86 NETWORKInternet Explorer: 9.0.8112.16421Run by SYSTEM at 0:34:07 on 2012-02-01Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2937.2381 [GMT -5:00].AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\windows\system32\wininit.exeC:\windows\system32\lsm.exeC:\windows\system32\svchost.exe -k DcomLaunchC:\windows\system32\svchost.exe -k RPCSSC:\windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\windows\system32\svchost.exe -k LocalSystemNetworkRestrictedC:\windows\system32\svchost.exe -k LocalServiceC:\windows\system32\svchost.exe -k NetworkServiceC:\windows\System32\svchost.exe -k netsvcsC:\windows\Explorer.EXEC:\windows\system32\svchost.exe -k LocalServiceNoNetworkC:\windows\system32\ctfmon.exeC:\Program Files\Google\Chrom... Read more

A:Blue Screen Crashes

GMER - http://www.gmer.net
Rootkit scan 2012-02-01 19:04:18
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\iaStor0 TOSHIBA_ rev.FG02
Running: giye1y61.exe; Driver: C:\windows\system32\config\SYSTEM~1\AppData\Local\Temp\kxtdapog.sys
---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13BD 82081569 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 820A6092 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}

---- User code sections - GMER 1.0.15 ----

.text C:\windows\System32\svchost.exe[984] ntdll.dll!NtProtectVirtualMemory 773051C0 5 Bytes JMP 0038000A
.text C:\windows\System32\svchost.exe[984] ntdll.dll!NtWriteVirtualMemory 77305D40 5 Bytes JMP 0051000A
.text C:\windows\System32\svchost.exe[984] ntd... Read more

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I am not able to determine what is causing my blue screen crashes. I am running:
Windows XP Pro SP3
Panda Security Network
ZoneAlarm (for firewall Only and it's the only firewall I'm running, Panda Firewall disabled)
System Mechanics 8

This system is a custom built system by Nexlink. I have 2 gig RAM and 500 gig hard disk. Dual processors and I just purchased it in Dec 2007.
Can't put my finger on exaclty when and why it started. I was running Adobe Premier Elemts 4 and download a rather long video and I got application hung.

I look into System log of what the crashes and locks ups are and I get nothing in the Windows reporting. It also crashes when I look at Systems Info.

Yesterday my system froze so bad that I had to do a cold boot.

I ran Hijackthis and I'm not sure what I'm looking at. I just purchased (after initial crash) the System Mechanics and it found 2 spyware parasites and removed them along with around 180 registry errors. I thought this would solve the problem. I ran Word 2007 and it is so slow in starting it isn't funny.

I then ran a complete complete disk check and then Memtest86 and they came out with no problems.

I do get Kernel Fault on start up Global entry through Spybot when I reboot but inconsistantly.

I also sometimes get the memory dump problem as well, which is why I thought something might be wrong with my RAM.

When the blue screen crash happens I get the Microsoft screen when it reboots that the sys... Read more

A:Blue Screen Crashes

When you first boot up the system, press F8 just before the Windows splash screen appears. This will give you a menu that starts with "Safe Mode" - a ways down the menu will be the option to "Disable automatic restart" (or something similar). Select that and press Enter - then continue to boot into Windows. The next time you get a BSOD, the system will halt on it - allowing you to copy down the information.FWIW - here's a link to other ways to find the BSOD data: http://www.bleepingcomputer.com/forums/top...tml#entry409491

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