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T440s Windows 7 Two-Finger Tap turns off by itself

Q: T440s Windows 7 Two-Finger Tap turns off by itself

I have a Thinkpad T440s that I bought a coupleof months ago. My problem is that the Two Finger Tap in the Synaptics Control Panel is disabling itself. This occurs completely at random. When this occurs I have to open up the Synaptics Contol Panel and re-enable it. I have gone weeks without this occuring to sometimes having it happen four or five times a day. I have reinstalled the Lenovo synaptics drivers and this still occurs. Are there any solutions to this? It is extremely frustrating to have to stop working at random intervals to reclick this checkbox. Any help greatly appreciated. System Specs:Windows 7 Enterprise 64 bitIntel Core i7-4600 2.1 GHz 2.7 GHz8 GB RAMMcAfee 4.8.0.1500 Touchpad Information:SGS Version: SGS 12.0Synaptics ClickPad V1.0 on SMB PortDriver Version: 18.0.7.40FW Version: 1.0Interface: SMB











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RELEVANCY SCORE 200
Preferred Solution: T440s Windows 7 Two-Finger Tap turns off by itself

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: T440s Windows 7 Two-Finger Tap turns off by itself

Hi,I have the same.My driver is: 18.0.7.57This annoy me

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RELEVANCY SCORE 67.6

Hi,Single finger features on my thinkpad T440s do not work. two and three fingers work fine. The "Think Pad" tab in the properties window greys the TouchPad part out. I have reinstalled the synaptics driver, uninstalled and reinstalled it, reinstalled windows (win 10), nothing helped. Any suggestion is welcome!  

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RELEVANCY SCORE 61.6

I have a T440s and am running Windows 10 Pro.Here's the basic specs:Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90 GHz, 2.49 GHzInstalled memory (RAM): 8.00 GB (7.88 GB usable)System type: 64-bit Operating System, x64 based processorGraphics Card: Intel(R) HD Graphics Family Sometimes, the display turns off when I adjust the screen (and a couple times, without me touching it at all). The display turns back on if I close and open the lid.Is there any way to stop the display from just turning off like that?

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RELEVANCY SCORE 60.8

The screen on my t440s will turn off and computer will go into sleep mode if I adjust the screen.  The screen also occasionally flickers.  I assume something is wrong with the power delivery to the screen, perhaps a wire going to the screen? The laptop is no longer under warranty, but I have experience replacing internal parts of laptops myself.  What part/parts should I expect to buy or replace to fix this issue?  Thanks in advance.Jeff

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RELEVANCY SCORE 48.8

Hey. So I recently bought a second hand X250. There are no issues, and once I updated the drivers, most evreything seemed to be working fine. The only issue I have is with the two finger scrolling. So, two finger scrolling itself is fine, but if I lift a finger, it keeps scrolling even when I'm moving with one finger. For example, I'm Scrolling through a page for a link, I find it, then want to click on it. As I move my finger, the screen scrolls instead of the cursor moving. The simple solution would be to just lift my fingers and put it back down, but at this point, it's a habit. I've seen a couple of other posts about it, but havne't seen any solutions. Has anyone found a fix for this?

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RELEVANCY SCORE 48.8

Hi,

I have a Portege Z30-A-183.
First I used it with W7 and I saved 3 fingers in the biometric finger sensor .

After that I updated to W8.1 but I didn't deleted the data of the scanned fingers.

In W8.1 I haved triy to save again the data of my fingers but the software said that it is not possible beacause in the memory of the sensor are the data of my fingers.

I haved read that these data are in a non volatile memory on the sensor.

How I can erase this data?

Thanks

A:Portege Z30-A-183 - Erase Finger data in Finger Sensor

Hi

Yes the fingerprint information is not saved on the Hard Disk Drive (HDD) of your computer but on the certain chip.

Usually the fingerprint has to be removed using the Fingerprint Utility but if this will not work after the new OS installation, I would recommend you to go back to the previous state before changing the system and to use the fingerprint software which was used for fingerprint registration.

Details here:
http://www.mytoshiba.com.au/support/items/faq/386

But in case the fingerprint would not work even using the Win 7 version, I think that only Toshiba authorized service provider would be able to delete the already registered fingerprints.

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RELEVANCY SCORE 47.6

After using two finger scrolling, I lift 1 finger up so I can use the mouse pointer but for a second it continues to scroll instead of being able to use the pointer. Anyone have this issue?

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RELEVANCY SCORE 44.8

After getting a couple blue screens I am having the following issue:

When I turn my computer on, the fans and drives all start up. After approx. 2 seconds the computer shuts itself off. After another 2 seconds the computer turns itself back on again. This time it stays on but i have no monitor output. I don't hear a beep which tells me it is probably not posting.

I have read a few other threads that have a similar issue but not the same. I am thinking it is either the mobo, GPU, or PSU.

I would like any guidance and assistance that you guys can give me on this specifically what i should look at first and how to diagnose. Thanks. system specs below:

ASUS P5Q Pro ATX Intel Motherboard
Intel Core 2 Duo E8500 3.16GHz LGA 775 65W Dual-Core Processor
EVGA GeForce GTX 260 Core 216 896-P3-1265-AR Video Card
Antec EA650 650W Power Supply
OCZ 2GB (2 x 1GB) 240-Pin DDR2 1066 (PC2 8500) Dual Channel Kit Memory
 

A:Computer turns on, turns off then turns back on but has no video output

Motherboard Short

I have helped somebody who had a similar issue and it was the motherboard being shorted out by the case. We took the motherboard out of the case and it booted up just fine. Something you might want to try before purchasing new components.
 

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RELEVANCY SCORE 44.8

Hello I've got T440s (20AQ004URT) and I want to connect it to my Sony Bravia TV (Miracast certified) wirelessly.I've made clean Windows 10 installation. At this point WiDi connection works 8 times out of 10. Then, Windows automatically installs necessary drivers (for touchpad, graphics, etc.). At this point I could hardly get WiDi working, it starts to connect to my TV and then just fails. So, I went to Intel forum and found out that I should install latest drivers from Intel (graphics, networking and Intel WiDi Pro software). I have installed all that stuff, but nothing changed. My hardware seems to be compatible with Intel WiDi Pro, as I could install necessary software. Also, my antivirus/firewall is disabled. But I still can't get WiDi working - laptop sees my TV, it starts to connect, my TV shows connection, but then it fails.  Please, help me resolve this issue.

A:T440s, Windows 10 and WiDi

Same issue

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RELEVANCY SCORE 44.4

Most Thinkpads coming back on the market as refurbished units have Windows 10 installed.  This is even for models as early as the T400/T500 when the original operating system was Windows 7. This is somewhat annoying since I have devices for which drivers are available only for Windows 7 and earlier. I would prefer not to have to re-purchase "upgraded" devices - at least until the EOL of Windows 7. What are my option(s) to get Windows 7 on such a system? i) Would the Restore and Recovery discs for the original Windows 7 install still be available from Lenovo? ii) Would it be better to find a generic Windows 7 installation disc (with COA and Product Key), install this, then get the drivers for the specific Thinkpad from the Lenovo web site? iii) Could downgrade rights to Windows 7 Pro be exercised with a refurbished Thinkpad running Windows 10 Pro? Thanks! P.S. How about the more recent Thinkpads which were originally with Windows 7 Pro via downgrade rights from Windows 8/8.1/10?  

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RELEVANCY SCORE 44.4

Hi there all.  I just purchased a refurbished T440s from BestBuy.  It was shipped from one their resselers.  It has the following specs: T440s - 14"Intel i5-4300U CPU1920X1080 Touchscreen250GB SSD8GB DDR3 It came with Windows 10, which I had to go thru and install it myself.  I was a desktop user before and didn't have any experience with notebooks before.  But I did realized it didn't have any of Lenovos utilities on it.  That seemed odd to me.  So I went to Lenovo support.  I was very impressed.  The serial number was detected and 5 downloads were offered as "the most popular" downloads for this model.  So I went ahead and installed the following utilities: - Lenovo's system update for Windows 10- Connect2- Lenovos Power Management Driver for Windows 10- Lenovos System Interface Foundation for Windows 10 So far, so good.  Everything seems to work well.  I have the follwoing questions: 1.  Did I miss anything?  Are there any more utilities that I should be installing? 2.  What is Expresscache Utility.  This computer has only one 250 GB SSD.  Do I need to install the Expresscache utility?  My understanding of it is that Expresscache speeds up reading and writing to HDDs by using cache on SSD.  I don't have an HDD on it.  However, I do use a large external USB HDD.  So would Expresscache help speed up read/write to the external USB HDD? Th... Read more

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RELEVANCY SCORE 44.4

i've got a T440s that was upgraded to windows 10 about 6 months ago. after installing a new brother printer yesterday, the machine won't boot any more; it just goes directly to automatic repair, then diagnostics, neither of which help. i tried several system restore points, but sr always fails telling me it can't copy the registry. i ran the lenovo hardware diagnostics which fails in the targeted read test of the hard drive with bad sectors. i am backing up all the data (which is on the solid-state drive ?) manually from the cli prompt (that still works) before i do anything else. next planned step is to run the bad sectors tool). i'm wondering if the bad sectors are where the registry (or its backup) is stored, and if so, then will "fixing" the bad sectors destroy the registry to the point where i need to do a refresh. this is the first time i've dealt with a system with a hybrid drive (ssd for start-up & os, hd for storage. since it was originally a windows 8.1 machine will running the refresh put back windows 10, and if so, will it know where to write the refreshed os files to the ssd and hd? all suggestions appreciated.

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RELEVANCY SCORE 43.6

I would like to enable the eDrive feature on my T440s to encrypt my hard drive. How can I do this?In order to do so,I enabled "OS optimized defaults" in the bios settingsLoaded them and saved themDid a clean install of Windows 8.1 and removed all partitions during this processInstalled all Lenovo driversInstalled all Windows updatesTried to turn on bit lockerAccording to [1] "If everything is eDrive compliant you won?t be asked whether or you want to encrypt all or part of the drive". However, I am asked whether I want to encrypt all or part of the drive!! So my questions is, what is wrong? How can I enable the eDrive feature? [1] http://www.anandtech.com/show/6891/

A:T440s: How to enable the Windows eDrive feature?

The problem seems to be the Intel Rapid Storage AHCI Driver. Without installing the driver offered on the Lenovo page (12.8.0.1016) and using the driver that came with Windows 8.1 (9.4.0.1023), it works. Does anybody experience the same problem? Is there gonna be new driver that supports the eDrive feature?

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RELEVANCY SCORE 43.6

I'm trying to do a clean install Windows 10 Pro x64 v1703 (Creators Edition) from a UEFI USB flash drive created with Microsoft's Windows Media Creation Tool. It gets to the point of trying to partition Lite-on SSD it gives an error. BIOS updated to latest version 2.42 3/14/2017.I've tried to format SSD on another pc w/ diskpart select disk x, clean, convert gpt Has anyone been able to install Windows 10 with UEFI/Secure Boot enabled / CSM off? I'm guessing this model doesn't support full UEFI mode for Windows 10?

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RELEVANCY SCORE 43.6

In the past, I have customized my Trackpoint/Touchpad/mouse advanced settings via the Control Panel/Mouse/Thinkpad tab.  Sometime recently, that tab has disappeared and my customization is gone.  I've tried everything that I can think of to get that tab back, but nothing works.  I have: * Verified that my BIOS is set to enable the Trackpoint and pad.* Uninstalled and reinstalled the Synaptics device driver, version 18.0.7.109, plus rebooted.* Run Lenovo System Update and installed all relevant driver updates.* Tried to install the Synaptics Touchpad Firmware for Windows 732/764/864/B64, but I get "Reflash cannot find firmware updates for the devices on this system". Any advice?

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RELEVANCY SCORE 43.6

I have an external DVD CDRW drive that keeps being added then removed added then removed. That is all that it does. You know how Windows XP does. It plays that little two tone sound each time a device is added or removed...it is so annoying. I cannot use the drive as it does not stay "added" long enough. I am stumped...I have never heard anything like it. Have you?
 

A:External DVD CDRW Drive turns off, turns on, turns off...etc.

Did the unit ship with drivers? ?
It also might be a cable issue. Inspect that cable or try a new one and or another USB port. If you have it on the front of the case try it on a rear USB port. I've seen machines where the front ports carried less power than the rear ones.

patio.
 

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RELEVANCY SCORE 43.2

For some reason these 2 models will image just fine when looking at the TS in SCCM 2012 10. Once the computer is rebooted though it goes right into recovery mode and needs the key entered. Nothing stands out in event viewer. I am looking for some guidance on where I can look for a solution on this. 

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RELEVANCY SCORE 43.2

Upgrading from Windows 8.1 (touch working) to Windows 10 I lost touch functionality. I've tried replacing the LCD myself after cracking the first one just to verify the ribbons were connected behind the LCD assembly (factory tape/glue is holding them down). I haven't tried ordering the Windows 8.1 Restore CDs and rolling back. I can confirm it's not a hardware issue. I'm guessing it's firmware related. Similar to the Yoga touch problems Lenovo's been having and those users upgrading to Windows 10. Checking the forums it looks like updates have been hit or miss. I've tried downloading Windows Tab Installer Package, the Yoga LCD Firmware Updates (unable to pass hidident.exe to update), downloading the SCCM package and looking for any type of installer and none's available. Leaning towards a firmware incompatibility. Can anyone at Lenovo confirm this for me? I can understand the 20AQ had a limited run compared to 20AR (non touch) and the Yoga Series. Still it'd be nice to have someone confirm. It's a shame the laptop is only a few years old. If there's a beta firmware package for the touch digitizer I'd be happy to try. Intermittent response would be better than none. Thanks all,

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RELEVANCY SCORE 42.8

I am trying to encrypt my drive using BitLocker. I am saving the key to a USB drive, only encrypting used data, and using new encryption mode. I then run system check before encrypting the drive, and when I restart my computer, I get the following message: "BitLocker could not be enabled. The BitLocker encryption key cannot be obtained from the Trusted Platform Module (TPM). C: was not encrypted."I've done some troubleshooting elsewhere, but can't find any info to help me. I'm running Windows 10 Pro on a Lenovo T440s machine. My TPM is initialized, owned and running, so I'm not sure what to do there. Here are images of my TPM from Device Manager.I'm at a loss, and I definitely need to be able to encrypt my drive. Does anyone have any information? If you need more information about my system, BIOS, etc., I'll be happy to oblige. Thank you.  

A:Unable to encrypt drive using BitLocker on T440s running Windows 10

My guess is that you deployed Win10 in legacy mode, instead of UEFI mode.  You can confirm this in msinfo32.exe, look for "BIOS Mode" in the right-hand panel.  It needs to be "UEFI" if you want to use TPM 2.0.  

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RELEVANCY SCORE 42.8

Hi

Running a Lenovo Y500, with the Lenovo Synaptics software (also tried the generic software from Synaptics).

In Windows 8.1, I did the registry fix (adjust 2FingerTapAction value to 2 etc), and i could use it just fine. Seems the reg fix doesn't work in Win 10. The entries are all still there, and I adjusted the values, but still no two finger tap context menu (have to do a two finger click).

Does anyone have a fix/solution (I would prefer NOT to use 3rd party apps)? Thanks for the help!

A:Synaptics Two Finger tap in Windows 10

Anyone? Not even a suggestion?

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RELEVANCY SCORE 42.4

Hi there.I'm new here but old to IBM/Lenovo  I'm writing you because I'm experiencing a challenge with my t440s and I'm getting crazy.About one month ago, I performed a clean reinstall of Windows 7 pro on my t440s, also installing all the most updated drivers from Lenovo support website (in particular the power manager, hotkeys, display drivers, etc... Nowmy battery duration, with the same power manager settings, has dropped from an average duration of 5 hours to around 1:30-2 h. (normal websites browsing, email checking, nothing "too much"). I have performed a battery reset in the battery management section of the power manager, but nothing changed.When the display brightness is set to 0, the screen is actually still on (not so bright) but still on, and it's a way too much for me if I use my t440s during the night time. Before reinstalling the OS, setting the display brightness to 0 = black screen, like switched off. Hope someone can help me with this situation.Thanks a lot and wish you all a super weekend.Andrea 

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RELEVANCY SCORE 42

is there any way that i can use windows hello on windows 8.1 surface pro3. i got the type cover with finger print ID can't find a way to enable it. can someone help. DONT WANT TO UPGRADE TO WINDOWS 10

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RELEVANCY SCORE 42

Title says it all. 2 finger tap (for right click) is not working on my laptop. I just got it yesterday and I need this. I have a Yoga900 that had this issue but I was able to fix it by going into the registry. However, I'm not able to do that on this model because it uses a Alps touchpad and not Synaptics. Please help!

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RELEVANCY SCORE 42

Is there anyway to change the Icon for the finger print reader? I still want just my usual user picture to show even when I am using the fingerprint reader to log in. Anyone know the location of this icon? Or how to easily change it?

A:Windows 7 finger print icon

I don't have a fingerprint reader or any sort of biometric security, but I have a very good feeling that the icon is in shell32.dll, which would require a bit of semi-advanced tinkering. As for the setting to change the icon, I would guess it's buried somewhere in the registry.

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RELEVANCY SCORE 42

Hi, I installed HP Client Security Manager version 9.0.1.2128 and also install the finger print reader driver for Folio 9480m from HP site. Within the Client Security Manager, I setup the finger prints and I can use it for authentication. However when I am on login screen, I swip the finger enrolled and screen shows "The finger print is verified" but just stay there, not log me in to windows 7.  I had to type in my username and password to login. I have windows 7 enterprise 64bit. Please advise.

A:Can not login Windows 7 with Finger print

Hello You may try the following to fix the issue Update the BIOSEnable biometric supportClean the fingerprint readerUpdate the device driverUpdate the fingerprint reader softwareFind new device drivers if you changed operating systems Use the following document which will guide you how to perform the above mentioned steps http://support.hp.com/us-en/document/c02519007  ***If my post helped, click the White thumbs-up symbol to say thanks******Please mark Accept As Solution if my post solved your problem******Although I am an HP Employee, I am speaking for myself and not for HP***





I am an HP employee

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RELEVANCY SCORE 42

Ever since i upgraded to Windows 10 OS the finger print scanner is not working. Eventhough i tried to access "Windows Hello" it shows that my device is not compatible. The notebook has an inbuilt Finger print scanner that was working perfectly while running on WIndows 8.1 OS.   Please help me resolve the issue. Thanks in advance.

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RELEVANCY SCORE 41.6

Hello. I have E540 Thinkpad. Double finger scrolling is not working. I tried deleting and reinstalling synaptic ultraNAV driver too. but still it did not work. I have checked all the settings too. Everything is fine except two finger scroll which was working till yesterday.Please tell if anyone hav any suggestion. Thankyou

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RELEVANCY SCORE 41.6

Hello
Please help me, my touchpad driver can not to use two finger- right click on my laptop. In the first time i installed the driver, it worked. but after i restart it didnot anymore. I continue to install another driver and when all finish it still not working as right-click.
It happened many times, alway the same problem every times i install windows 10 ( i installed third times, but all are the same problem). And it's have the same problem in windows 7. In window 8, 8.1 it's working perfectly.
Please help me to solve this mad problem. Sorry for my bad english. )
Thanks.

A:[HELP] TWO FINGER RIGHT_CLICK on DELL 3521 Windows 10

any help please

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RELEVANCY SCORE 41.6

plz help to install suitable drivers for finger print reader and also activation by using windows hello....plz help to get started with this finger print reader and plz reply fast as much as possible to recover my issue...thank you.

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RELEVANCY SCORE 41.6

As many of you have come to find out, some of the new drivers for windows 10 on dell laptops are messed up - you can no longer navigate back and forward while surfing in a browser with three finger multi-gestures - arguably one of the must useful gestures. I had this problem with the touchpad on my e5450. After 2 hours of trial and error, this is how I fixed it:
1. Uninstall the current touchpad driver - confirm that the DellTPad folder in C:\Program Files is empty(there may be a file left that you can't delete, but that's ok)
2. Restart your computer.
3. Download and install the windows 7 driver -  you will need to restart.
4. Navigate to the DellTPad folder again.
5. Now you will need to change the compatibility of all the application files(.exe) to windows 7(it may only need to be one or two files but I changed the 6 there just in case). To do this, right click on each file > properties > compatibility > change settings for all users > check mark windows 7 and run as administrator. Do this to all the application files but NOT Apoint - it will not auto-startup if you do.
6. Restart
7. Open the dell touchpad properties and adjust your multi gesture settings.
Note: while this method worked for me, your system might be different so ymmv.

A:Windows 10 touchpad multi finger gestures FIX!

For me it works with present driver by running Dell Touch application as Administrator and playing with properties in the Touch pad application, located on C:\program files\DellTpad

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RELEVANCY SCORE 41.6

Hi there I'm a proud owner of a new X1 Yoga. After the update to the anniversary update I set up windows Hello to use my finger print reader. Everything is working fine to login etc. With my old T530 I was able to boot it with a swipe over the reader. This is not working anymore. I already investigated the forums and other sources. Some speaking about this very function not working anymore with all Windows 10 installations (while using Hello instead of some legacy fingerprint software, installed in compatibility mode) and others saying its because of some patent issues with Apple.  Can someone elaborate on this issue, e.g. an owner of a X1 / X1 Yoga whether this constellation is working for him/her (X1 - Windows 10 Hello - Cold boot by putting finger on reader). Official feedback from a lenovo support engineer would also be much appreciated.  Thank you very much GreetingsDaniel

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RELEVANCY SCORE 41.6

Finger Scan not working after Windows 10 and have forgotten my password

A:Finger Scan not working after Windows 10 and have forgotten ...

Hi @KnowSOlittle,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the fingerprint reader. I will be glad to help you.Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Please get back to me so I can help you. 

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RELEVANCY SCORE 41.6

 i have problem in figer print driver im format and install windows 7 ultimate then i download  driver in HP Site and install http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=hr&dlc=hr&sw_lang=&product=4043... But the figerprint not work please i need solution for this problem reg

A:Finger Print - Windows 7 - HP Pavillion DV6 - 1390 ev

To make the finger print reader work, you need to install both drivers and software. Please download them as suggested below:Validity Sensor Driver:ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45050.exeDigital Persona Fingerprint Reader Software:ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50048.exe

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RELEVANCY SCORE 41.6

Windows hello offers some nice options for a quick login.Though after the latest windows updates there is no more hello for me...I have tried various suggestions like re-installing drivers. But in the device manager the scanner cannot be found anymore.Even the bios has no trace of fingerprint scanner ever being present.So I'm sitting here with a P50 and a fingerprint scanner that is not being recognized by the system.If anybody has an answer that would be much appreciated!

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RELEVANCY SCORE 41.2

Hello, I haven't got a clue why this issue happens and haven't seen a post anywhere on google about anyone having the same issue. I have two T470s here in the office, both of them will lock if you swipe downwwards quickly with two fingers. As you can imagine this is very annoying for the users when they are scrolling as every now and then it will lock! Anyone else had this issue before?

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RELEVANCY SCORE 41.2

Hi I install windows 10 for my 450G3 Probook, its Its finger print device is not working properly. Kindly help me to update its driver.

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RELEVANCY SCORE 41.2

The last windows 10 update my finger print security to let me get into windows instead of using a passwork did not work any longer.  Has there been an update to simplepass to fix this problem? I liked this feature and want to use it again. Thanks 

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RELEVANCY SCORE 41.2

I disabled two finger scroll inversion in Synaptics Options, the inversion is not present in windows explorer and third party programs. But in windows settings app, windows start menu the scrolling is still inverted. I tried restarting, various registry edits I found on the internet, but I can't find a solution. Please help.

A:Unable to disable two-finger scroll inversion, in Windows ap...

Another thread of user experiencing this - http://superuser.com/questions/947995/synaptic-touchpad-scroll-direction-not-consistently-reversed-i...

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RELEVANCY SCORE 41.2

Hello. On My Touchpad don't work right click button and Double Tap Function. I reinstall this This Driver, but don't help. Information:Lenovo Yoga 2 13Windows 10 64-bit 16299.371

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RELEVANCY SCORE 41.2

i can't find the driver , i want to make a security finger print on hp security manager it keeps saying the device is not connected ?? no biometric driver found !

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RELEVANCY SCORE 41.2

I have HP elitebook 8460p . recently i installed windows 10 and hp protecttools .now it asks for fingerprint when laptop reboots. but at sign in screen blinks .. it keeps blinking .. now i am unable to enter. it is stuck there . please help me what to do . i am depressed . i have a lot of work to do. please.

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RELEVANCY SCORE 41.2

I've upgraded my ENVY 15 j138tx NoteBook from windows 8.1 to windows 10. But after upgrading my fingerprint sortware doen't work. i've updated driver softwares and it shows as follow.  And device is also working properly(it says ;-) )  But i can't add my finger print in sign in option. it does'nt allow me to set up.  And when i open simple pass it shows me following error message.  can someone please help me to reactivate it?











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A:Finger print doesn't work after upgrading to windows 10

Hi, Open windows Control Panel, open Programs and Features, right click the entry for HP SimplePass and select Uninstall. When this has completed, restart the notebook. When windows has reloaded, download the version of HP SimplePass on the following link and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe When the download has completed, open your Downloads folder, right click the SimplePass installer and select 'Run as Administrator' to start the installation. Again, when this has completed, restart the notebook. When windows has reloaded, open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the HP SimplePass entry and see if you can set up your fingerprint log-on. Regards, DP-K

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RELEVANCY SCORE 41.2

I agreed to a Lenovo update yesterday (3/21/2018 for my T440s. I remember it saying something about a Bios update and to make sure the machine was plugged in. After agreeing to everything and starting the update, after a while I looked over and noticed that it had a black screen with nothing happening for several hours. The green power button light is on, but when I press it, it just beeps at me. Even holding it down for 10 seconds or more with nothing but a series of beeps (screen stays black with green power button light on). I tried taking the battery out and letting it run out of power, then put the battery back in, plugged it back in and tried to get it to restart. 

A:T440s Bios Update Fail! Black Screen w/ Green Power button still on. (Windows 10 64bit)

One thing you might try that works on some ThinkPads is to reset the BIOS by unplugging the coin cell battery.     That will involved removing the AC power adapter, the main battery and the bottom cover of the laptop, which is detailed on page 61 of the Hardware Maintenance Manual.    Once the base cover is removed, unplug the coin cell battery (see page 67 of the Hardware Maintenance Manual) for a few minutes to let the power drain, and then plug it back in, re-assemble the laptop and try booting it back up. Be careful when prying up the latches while removing the base cover because they can break easily, but I found that gentle prodding and an old credit card etc. can be useful in working the latches free, but you can also get special tools at most electronic stores (often referred to as "spudgers"), to help pry open the case if desired. Best of luck,  

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RELEVANCY SCORE 40.8
RELEVANCY SCORE 40.8

I upgrated to windows 10 64 bits but FingerPrint Utility doesn't work.
Is there an windows 10 upgrade?
Thank you.

A:Qosmio X500-10W - Toshiba Finger Print Utility and Windows 10

Is your notebook model supported for Win10 - http://win10upgrade.toshiba.com/swup...spx?region=TEG ?

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RELEVANCY SCORE 40.8

I have a hp envy 15 laptop with a finger print sign in. I got blocked for to many failed trys. It's asking for a pin. it's says for windows. I've tried every password I can think of and none of them work. I reset my Microsoft password. I tried to use it
and it still wants a pin. there's a sticker that says I have windows 8. but I think i'm operating on windows 10. how do I get a pin for it?

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