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Dell Alienware service is the worse in india

Q: Dell Alienware service is the worse in india

Hello Everyone,
I'm a user of Alienware 17 R3 bought it 3 months back and know what it got a loads of problems and when i call dell support they acts as they helping and visualize very beautifully that they are very much into customer's and after 5 days of follow up i was assigned a Senior R.E Dell Technician certified for Alienware systems(at least they said so) and i'm made my self completely free today and guess what that technician called me and said he as so many other Call request's so he can't come and asking me to tell Dell support that i'm not available at the assigned time.This is absolutely ridiculous because high end devices like alienware have a Pro support and on site support ,but they are saying some ridiculous reasons to postpone the service request ,I wonder that if they do something like this to Pro support and extended warranty customer's what service they will assure you to normal warranty laptop's
Absolutely this is waste of time and money in buying such expensive thing's like extended warranty Pro support care etc , for only hearing reasons what they say.Sorry if this is so long but i want you to here the truth. I don't know if it is like this everywhere but where i stay i'm sure its always like this.Also my post will be through the moderator i don't even know they will let this post pass to community.

RELEVANCY SCORE 200
Preferred Solution: Dell Alienware service is the worse in india

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A: Dell Alienware service is the worse in india

Aryan1357Also my post will be through the moderator i don't even know they will let this post pass to community.
No problem. The Forum allows people to express their dissatisfaction, if done so in a civil manner.
Thanks for sharing your experience with us. However, you have posted on the Laptop Audio discussion board. I suggest that you post on the Alienware Club board, if your target readership is other Alienware owners.

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RELEVANCY SCORE 77.6

I am not satisfied with Dell India support answers to go with out of warranty services as Dell Inspiron 7537 Laptop had never gone under damage and the laptop is under warranty.  
Please advise the email id of team after Dell Director Desk so that they can check the issue at their end.
Thanks.

A:Who do you complain if the DELL India Service is unable to support.

Hi,
Thank you for posting your concern here. Sorry for the bad experience you had so far. Please let us know if there are any issues that are unresolved, we?ll be more than happy to assist you.
We request you to share the service tag, registered owners name and your email address, so that we can check the warranty and other details and provide you with the right information.

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RELEVANCY SCORE 75.2

how to file online complain regarding dell home warrenty service via e mail in india

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RELEVANCY SCORE 60.4

Hi.. I need to know the authorized service centers for Corsair Memory in India(Mainly in Coimbatore/Chennai).
 

A:Corsair Service Centre locations in India?

If this is to return a faulty product under warranty, go to here: http://www.corsair.com/support/technicalsupport

Fill it out, and they will be in touch with where to send your product for repair.
 

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RELEVANCY SCORE 59.6

  my adapter stopped working and they are asking for 7 days for new one Hp Laptop Envy 15 J048tx option is not available on website  to order online in hp site its says it uses 120 watt adapter but on my adapter its written a160 W , what should i do?? 

A:need assistance worst customer care service hp india

Hi @veeta, Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. Thank you for posting. I have read your post, and I understand that it says it is 120 W for the AC adapter of your Envy 15-j048tx notebook PC, but you got a 150 w one. I wanted to help you. The both adapter should work. You can order the 120 W one. HP ENVY 15-j048tx Notebook PC Product SpecificationsHP Parts Store You can contact HP phone support if the product is still in warranty: Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP.If you live outside the US/Canada, please click the linkhttp://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region. To say thank you, click on the "thumb up". Accept the post as solution, if your problem solved, so other people have the same issue can see it. Regards,  

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RELEVANCY SCORE 58

Hi all,
I had a Dell laptop Inspiron 15 3000 Series (Inrel(R)) - 3543, I purchased it from US. I have sent that laptop to my house in India and it got stolen from there. I launch a Police complaint there with the serial number I got from Dell support team. but now, Police is asking me some mac id (I do not know what it means), so my question is where can I get this id ?
Thanks in advance for your reply.
Regards
Sachin

A:Dell laptop got stolen in India

I think that they are referring to the mac address ID of the onboard network card. But we do not have those. All we provide is the service tag number and express service code number. Which are found on the laptop itself and your Dell invoice.

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RELEVANCY SCORE 56

Dear board members,
I have a Dell Studio 1558 Laptop, its motherboard (graphics card) is not working.
I know its old system but wanted to replace the motherboard.
So does anyone have a list of genuine motherboard vendors in India (Bangalore), Or international one?
Thanks and regards,
Jitesh

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RELEVANCY SCORE 55.6

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

A:call @ dell laptop support 877-773-3202 toll free , hp laptop support, dell laptop service, hp laptop customer service, hp laptop service centre, dell laptop help, dell laptop customer service, dell laptop helpline, hp laptop helpline, dell support

Spam.

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RELEVANCY SCORE 54.4

I keep getting these errors.  I uninstalled Dell Support Assistant, Dell Support Assistant remediation, and dell update services  and reinstalled them all but the errors keep coming back and I have a feeling something important in the winretools and dellsupport partitions are not getting updated.
Does anyone know how to fix this?
Errors for Remediation Service:
[10] ERROR- FindPartObjects() failed to find by both MSFT_PartitionToVolume and find_comp_by_files! #StackInfo#
Errors for DellUpdate Service
[13] ERROR- FindPartObjects() Lable not matched! Target:WINRETOOLS, Current:DELLSUPPORT, Partition:PartitionPos {disk:0, part:6}, curGptTypeStr:{de94bba4-06d1-4d40-a16a-bfd50179d6ac} #StackInfo#

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RELEVANCY SCORE 54.4

Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.

A:Dell 8900, Gaming Computer, Dell Alienware Aurora

There is a power issue with the external hard drive.

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RELEVANCY SCORE 52.8

Since I installed sp2 my alienware laptop it runs for approx 30 mins then crashes when I am on the internet.Are there an downloads that I need to allow my computer to run properly

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RELEVANCY SCORE 51.2

Hello, i have a TFT monitor with an awfull response time (25ms-30ms), this makes playing games awfull. Would someone tell me if this monitor is any better, would games be smoother?

TFT:
Philips Brilliance 150P2
0.3mm DOT pitch
1024x768 @ 65HZ

CRT:
Dell M992
0.24 DOT pitch
1600x1400 @ 85HZ
 

A:Is my TFT going to be better or worse than my Dell M992 CRT?

Wouldn't that depend on its response time? What is it?

I think 16ms or better would be fine for most gaming.
 

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RELEVANCY SCORE 51.2

nothing, aside from owning one with an infection, which is what i think is going on. i am having severe lag and 99% memory usage at most times. i think i could write this post faster using a telegraph machine. i've cleared my cache, ran ccleaner, malwarebytes and avast. mbytes and ccleaner don't seem to find anything abnormal and neither does avast. that is, until i run a boot scan with avast. it will get to about 4%, let me know that it's found a corrupt file in one of my downloads and shut down a bit after. startup repair just locks in most cases, if it doesn't shut down. the laptop itself will also sometimes power down intermittently. my specs: dell studio 1558windows 7 home premium (64 bit) service pack 1intel core i3 cpu m330 @ 2.13ghz 2.144 gig ramhere's my hijack this file. Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:31:02 PM, on 6/29/2011Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v8.00 (8.00.7601.17514)Boot mode: NormalRunning processes:C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Users\Miles\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Miles\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Miles\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users&... Read more

A:you know what's worse than owning a dell?

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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RELEVANCY SCORE 51.2

Hello,
I am writing because I have been the victim of what I believe is a "Dell's inside job" in this technical support scam to Dell computer users out of warranty or expired technical support based in INDIA. I have been a DELL customer since 2003, always had the best tech support with no problem, even when I called once about 7 years ago, they cleaned my computer for $49.00 which was ok with me with no problem. I bought an all in one computer in 2012, with 3 years of tech support. My problem started when I called DELL April/2016 of course I didn't get help because my computer wasn't covered, they wanted me to pay $89,00 one time service, at that time what I really wanted was to get my computer back to windows 8.1 I wasn't happy with 10, my computer was running fine. A week later I started getting calls from ladies with Hindu accent claiming to be from Dell wanting to help me fix my computer. I was always busy and I told them I had no time to seat for 2 hours to do it. They kept on calling, until one day exactly a month ago 8/29/16, I had the time to fix my slow computer and accepted their offer. He gave his security Id # DELL9929 his name: Eric Thomas with an Hindu accent, I asked him: Are you really from Dell? He reassured me that he was, that they were getting signals from my computer that something was wrong. I believed him because m... Read more

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RELEVANCY SCORE 50.8

Hey everyone, so i come home one day and turn on my laptop, i go to play some music and i realize nothing is playing. I look at the speaker icon and it has a white x in a red circle over it. I tried to open the settings but it kept saying "one or more audio services are not running." So i tried enabling "Windows Audio" in the services.msc, but all it says is "Windows could not start the Windows Audio service on Local Computer, Error2: The system cannot find the file specified." So i assumed that there were no output devices that were recognized by my laptop. But then i realized that everyday for the past year I have been listening with the same headphones, so how could this happen out of the blue? I look on skype settings for example, and there are no speakers recognized, (not in the drop down box), and no mic etc. I am really worried, and this has happened before, and the company changed my motherboard. Although now I do not have warranty so i am nervous. I am just so confused as to how this could happen so randomly. Oh and I also tried updating my drivers from dell.support website, and nothing seems to work. Please help if possible, Thanks alot.

PS: please be very specific, because I am alright with computers but the simpler the better, Thanks.

-Stryde

A:The Audio Service is not running, Alienware M14x Windows 7 64-bit

Please fill in your specs for future reference.
First of all, I would recommend trying a system restore to a date before the problem appeared.
If that does not work, try right clicking My computer->Properties->Device Manager and see if there any driver that is showing with an exclamation mark. If so, please post the error code and the Hardware ID that you can find by right clicking the driver, going to Properties->Details and choosing "Hardware IDs" from the dropdown menu.
Also, try going intro Control Panel -> Sound and see if your speakers/headphones are recognized there.

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RELEVANCY SCORE 50.8

We are Dell resellers and had placed an order for 43 Laptops - Dell Latitude 3560 with Dell on 13th June, 2016. We delivered them to our customer on Friday 17th June, 2016. On Monday 20th June we discovered that all the Laptops are faulty and are not functioning properly. They have not been able to use a single system due to touchpad issues in the entire lot
We have made innumerable calls Dell to resolve the problem, but the team is unable to identify and rectify the problem. 
We have spoken to our partner account manager, regional account manager, Service Specialist and Escalation Team, requesting them to provide us with a solution at the earliest as their work is getting hampered. Our customer has to deploy the same by 1st July however they do not have any Dell Laptops functioning correctly.  
How do we escalate this to the Dell management and get a replacement ASAP
Regards

A:Who do you contact if the DELL India Escalation and Support Team fails to provide support for brand new Laptops

Hopefully one of the Dell rep see your post and be able to help. If no one answer your question then I suggest you contact Technical or Customer Support in the link below.
www.dell.com/.../Contact-Information

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RELEVANCY SCORE 50.8

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

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RELEVANCY SCORE 50

why are alienwares so overpriced? how is an alienware with the same specs as a dell xps better and more expensive?
 

A:Alienware vs. Dell

Alienware actually makes sure all your parts will give you great performance.
Dell has this habit of saying "Intel inside" with a 3.0 ghz CPU and 512mb of RAM.
Then you buy the system and find out you can't upgrade anything in it and you bought a 3ghz Celeron with 512mb of PC133 RAM.
If your buying a DELL, look very closely at whats in it. There is almost always a huge bottleneck in the system that they expect you to overlook.

Alienware will always put great parts in their system, do a system burn in and then ship it. I have heard their Customer support is a little lacking though.
 

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RELEVANCY SCORE 50

should I buy a dell xps or a alienware system....... please post if u have any comments...... THANK YOU
 

A:dell or alienware

cant really say because i always build my own systems from scratch it adds to the excitement and thrill of worrying if everything will work great when it is finished plus it gives me a better understanding of the bios settings
 

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RELEVANCY SCORE 49.6

ive bought an alienware around half an year ago and recently its starting to glitch every few seconds in games.
first i thought because i had alot of stuff installed all on one drive.. so i deleted some stuff up and shrinked disk C to make a second drive and now i install everything there if i need to. but i cant solve my main problem :/
i have an alienware m17x R3 please help.

A:having some trouble with my dell alienware

Can you be more specific? How exactly does it glitch?

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RELEVANCY SCORE 49.6

My brother just gave his Alienware Aurora to my boyfriend and the computer won't turn on by the power button but it does turn on with the button in the back while my boyfriend is holding it but turns off immediately afterward.  It worked just fine when my brother had it so no clue what the trouble could be now.  Please help, thank you.
Alienware Aurora                                                                                                                                              ServiceTag:<ADMIN NOTE: Service tag removed per privacy policy>
Express Service Code: <ADMIN NOTE: Express service code removed per privacy policy>

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RELEVANCY SCORE 49.6

Hey,I'm not familiar and comfortable with Windows 10 yet and I think windows 7 is still the best operating system for PC. Alienware 13 R2 came with pre-installed windows 10 . Here is my laptop model details : Spectell.com/dell-alienware-13-r2-z549933hin8-laptopI want to know is there any way to downgrade the OS from windows 10 to Windows 7 ???I'll be thankful to you if you guys could help me to find any way...Regards.

A:Dell Alienware 13 R2 Windows 10

KHAJOR,
Unfortunately, there are no Windows 7 drivers available for download for the Alienware 13 R2.

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RELEVANCY SCORE 49.6

Apparently I have a bad virus and I need to reformat my laptop. It came from Dell so I don't have a CD for it but I do have a Win7 CD I used for my desktop computer. I am unsure if I can use said CD for the laptop because of registration garbage and I wanted to find out and possibly get advise on the best way to go about doing the reformat before I wiped it clean.
Thanks.

A:Help reformatting Dell Alienware

If you have the Dell System restore ( not all Dells do ) you can use that and you will not need a install CD

Dell - Technical Support

If not, You can get a reinstallation guide specific to your Dell here ( You will have to change the operating system to match yours.

You can request a replacement instalation cd here:

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RELEVANCY SCORE 49.6

i want to buy my self a computer with a fast proseser, is relyalbe, so i found these two, plz could someone tell me which 1 is better, the dell xps 700 or the alienware for 899 pounds
 

A:wats better dell xps or alienware

wats better writing messages in gibberish or posting them in the wrong places
 

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RELEVANCY SCORE 49.2

Hi there,
I have an alienware 18 which runs the GTX880m
i recently got a  dell 3007wfp hc, and could not get the promised 2560x1600 resolution
I am using the HDMI port from the laptop with this hdmi cable: 
the audioquest pearl
www.audioquest.com/hdmi/pearl
and this adaptor
www.amazon.com/.../ref=od_aui_detailpages00
Both parts indicated that it is 4k ready.
I have also previously tired this cable
www.amazon.com/.../ref=oh_aui_detailpage_o00_s00
but also resulted in failure
I was able to make a customize tab in the NIVIDIA control pannel for 1920 x 1080 and the image got through, it is however very pixelated.
I was also able to create a tab for 2560x1600, while i hit the "test" button, the screen became black with only one line of pixels.
is there something i missed?

thanks so much!

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RELEVANCY SCORE 49.2

hello everyone, i am a newbie here.

i got my alienware laptop less than 10 days ago, and it has been restarted itself randomly for 2 times, the first time i was using photoshop and the second time i was just reading some web pages...i have done some research and the problem appeared to be the hardware.

that will be so damn awesome if it's the hardware 'cause i'll have to go all the way 20km to get local dell store to fix it, and they will take weeks maybe just to get some parts...so i hope, it's a system bug.

alienware 15m (that 15inch model, can't remember what's called)
windows7 home prem,
8G ram
650G hard drive
ATI HD 5850 (some people said that it could be the graphics card drive's fault)
 

A:Why my dell alienware restarts itself randomly?

First, since this things only 10 days old it is certainly under warrenty. I'd be telling Dell straight up to fix this thing and a) either they send someone to get it or b) they give you an RMA # with them paying the shipping both ways.

If you don't want to take this path first then go to their website, find your exact laptop model and update their latest video drivers from there.
 

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RELEVANCY SCORE 49.2

Hi,
I'd like to use Dell Dock (WD15) with my new Dell Alienware 13 R2 via Thunderbolt 3 (USB-C).It is possible, isn't it?If so, could the laptop be charged via this docking station?What is the difference between 'WD15 with 130W Adapter' (Dell part 450-AFGM) and 'WD15 with 180W Adapter' (Dell part 450-AEUO)? Which one to choose for my purposes (external monitor via VGA, network via RJ-45, external USB keyboard, USB headphones, USB Flash Drive)?
Please, advice. Any answer would be appreciated.

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RELEVANCY SCORE 49.2

Hello Guys

I'm trying to Downgrade the Dell Alienware 17 R4 to Windows 7 and like i'm having the same problem i had downgrading the XPS 8910 and The Alienware R5.
With the XPS 8910 and Alienware Aurora R5 i solved the problem Downloadin by dell the following ISO of WIndows 7: G13K9_PW4KGA00_W7SP1PRO64_ROW(DL)
This ISO it does not work on this Laptop(Alienware 17 R4). Basically when start  the system with Windows PE it does not recognize the USB port so it lose the Installation media.....

I tried to Inject these driver into the boot.wim
Chipset_Driver_JWGWH_WN_v6.1.7601.28099_A00
Chipset_Driver_PVR15_WN_v8.1.0.1252_A00
Chipset_Driver_TW4VR_WN_v1.0.4.220_A02
Chipset_Driver_YC5PN_WN_v9.3.0.1019_A00
But nothing has change when i start the Installation of windows from usb key...i lose the of usb ports and so  the media with the installation of Windows....
I have to add the driver also in the Install.wim? There is the possibility to download the CAB drivers?
Tanks in advance for any HELP
GIO

A:Downgrade the Dell Alienware 17 R4 to Windows 7

Unlike the  XPS 8910, which is Skylake, the Alienware 17 R4 is Kaby Lake.  Skylake was the very last Intel platform with Windows 7 support.
Kaby Lake is Windows 10 only.
Here's Dell's official statement on OS support for 7th generation CPUs (aka Kaby Lake)
www.dell.com/.../microsoft-windows-operating-system-support-for-intel-kaby-lake-processors

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RELEVANCY SCORE 49.2

Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe. I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"
 

A:Factory Reset Help with alienware/dell

Hello,
My name is Krishna and I work for the Social Media and Community Team at Dell. The restore process can also be initiated within windows. Try the steps mentioned in the below link and see if it helps.
http://support.dell.com/support/top...c=us&cs=19&docid=439099&doclang=en&l=en&s=dhs
If this doesn't help, I would suggest you call our technical support department at (866) 287-6727.

Regards,
Dell-Kris K
 

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RELEVANCY SCORE 49.2

Which of these babies is the best buy?.... please consider performance, brand, model, tech support and warranty.

Configuration will be:
CPU:
Alienware 3.0GHz 800MHz FSB 1MB
Dell 2.13 GHz/2MB Cache/533MHz FSB
RAM: 1gb DDR
VIDEO: nVidia GO 6800 Ultra 256DDR
HD: 60GB 7200
NW: Intel Wireless
OPTICAL: 8x CD/DVD Burner (DVD+/-RW)





http://www.alienware.com/product_de...?SysCode=PC-LT-MJ12M-7700&SubCode=SKU-DEFAULTClick to expand...





http://www1.us.dell.com/content/products/productdetails.aspx/inspn_xps2?c=us&cs=19&l=en&s=dhs#tabtopClick to expand...

Thx in advance!
 

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RELEVANCY SCORE 49.2

Hi guys,

Have been looking for this for quite a while. Alienware Club - Dell Community was not very helpful.

I'm looking now for a device to disable to disable touchpad on my alienware 13.

I've opened Device Manager, but haven't found anything that could disable my touchpad.

In settings I have no such option to disable touchpad.

Maybe anyone has some ideas on that matter?

Thanks,
Ivan.

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RELEVANCY SCORE 49.2

Recently, I changed a monitor from 2560x1440 to 2048x1920 and the X51 updated to Windows 10. Next, without any hardware changes, the XPS 8700 updated to Windows 10.
Aurora R1 is running Windows 7.x
Aurora R3 is running WIndows 7.x
What MS OS can the Aurora R1 support (2560x1440 display, updated GPU)
What MS OS can the Aurora R3 support (2560x1440 display)
Can either move to Windows 8.1.x? Or both?
Can either or both move to Windows 10.x?
What is significantly different between Win 8.1.x Pro and Win 10 Pro?

Thanks gurus!
Srosxi

A:DELL ALIENWARE AURORA R1, R3, X51, and XPS 8700

First there is a free upgrade from Windows 7 OEM to Windows 10 Retail so there is absolutely zero point in purchasing a Windows 8.1 Retail license...
Windows 10 TH2 is essentially a fixed version of Windows 8.1 where Metro Apps work correctly as "Windows".
Almost any system shipped with Windows 7 can run Windows 10. As they are 2009 and 2011 models respectively Dell did not provide updated drivers for Windows 8.x or Windows 10 because they are all out of warranty. All the drivers should be inbuilt into Windows 10 TH2 or automatically obtained via Windows Update. Its advised to update your BIOS to the latest revision before proceeding.
A Clean Installation also in general performs better. See here for details:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr
Both systems likely have a legacy (non-UEFI) BIOS so take that into account when making the Bootable USB. Although you may want to look at the BIOS settings for the 2011 model to see if there is UEFI support.

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RELEVANCY SCORE 49.2

Which is your main brand of choice?
 

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RELEVANCY SCORE 49.2

From Google, the sound distortion appears to be worldwide and has been around for a long time - but Dell tech support appears they know nothing about it. I'm using Windows 7 SP-1. The distortion will stop if I reboot. Without rebooting, the distortion returns anywhere within a few hours to a few days and, as time goes on, the distortion gets much worse. If you have any ideas on how to fix this issue, I will provide as many other particulars about my computer and software as you need. If there is no known solution, I believe a class action suit may be warranted. Thank you in advance.

A:Sound Distortion in Dell Laptop - gets worse with time (days)

Responded to this post in the audio section

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RELEVANCY SCORE 48.4

Hello sevenforums,

I have an external mouse that works on other desktops/laptops but not on my alienware.
It shows up in device manager and lights up but wont work other than that.

I have already tried updating drivers

On another thread i saw this
-----------------------------------------------------
Have no idea if this will help in your situation but it sometimes solves weird USB problems.

Shut down laptop
Remove AC power cord
Remove the battery
Press and hold the laptop power button for 30 seconds
Reinstall the battery
Reconnect the AC power cord
Restart laptop
Reconnect and try USB mouse
---------------------------------------------------------

I tried that but it didn't work.

Could it be the mouse is just not compatible?

not sure what brand mouse it is but its a cheap one.

Here are some specs:
win 7 64 bit
8 gigs ram
i7 2.2 ghz cpu

A:external mouse not working on dell alienware

To confirm: this is a laptop? (Your MySystemSpecs say Desktop)

With the mouse connected, go into the mouse properties and go through all the options and see if you can find anything obvious there.
Start > Control Panel > Hardware and Sound > Devices & Printers > Mouse

On the Hardware Tab you should see the touchpad and the mouse. See if you can "Change Settings" with the mouse highlighted. This is to see if Windows is recognizing the mouse and it's driver.

One other WAG: try putting a plain sheet of paper under the mouse as a mousepad. Just a test.

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RELEVANCY SCORE 48.4

I've finally given up on my Windows 10 upgrade.  It crashes a lot, a Win 10 update comes out and then it only crashes some, then another comes out and now it crashes a lot and won't talk to my thermal systems half of the time and that leaves my fans all blasting at full.  I only found out after my upgrade that my Alienware Aurora isn't certified compatible with Windows 10.
I can't run the Dell diagnostic to see if I actually have any hardware problems because it crashes every single time that I run it.  I'm hoping that going back to an earlier version of Windows will allow it to run again and see if my hardware is fully operational.
It has been too long since I've installed Windows 10 so I can no longer revert so I have to get a previous version and install it.  Since one of my issues is talking to my Alienware hardware (when Windows does stay up), being able to do so is important to me.  My problem is that no where on the support site can I find a place to download the Alienware apps (AlienAdrenaline, AlienFusion, AlienFX Controller, AlienFX Editor, Alienware Command Center, Thermal Controller).  When I reinstall Windows, I'm going to have to reinstall all of that as well or lose it.
Does anyone know where / how I can get the Dell and Alienware software to reinstall?
Thanks.

A:Install Win 7 over Win 10... where to get Dell & Alienware software to reinstall?

Hello!  First I would go here to get your drivers.  Then if your computer qualifies you can download the Windows Image from here.  Follow the instructions carefully and you should be set. 

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RELEVANCY SCORE 48.4

Greetings
I have a VGA card.
nVidia GTX 260 SLI
There are some games you show a message to identify my video card is very old
And must be updated
While there is no update on the Nvidia site or Dell
Please advise and send another update to the card
Machine model is
Dell AlienWare M17x R1

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RELEVANCY SCORE 48.4

I was just wondering if I am able to upgrade the HDD. There are currently 2 500GB HDD built into this machine. The information I have been looking for wasn't accurate enough for me to be sure that the HDDs are removable. And if so what type of HDD is it?
Example: SATA 2.5" .

A:Alienware M18X Dell Upgrade Question

Alienware M18X Hard Drive Replacement - Manual

HDD Replacement on the M18x

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RELEVANCY SCORE 48.4

I purchased a dell alienware are 51 desktop computer I just got it delivered on Friday.  I want to add another Nvidia 980 gtx card to this but the SLI Bridge comes in 3 different sizes short, medium and long.  What I am trying to find out is what size bridge I need.  I cannot find a picture of hard drive so I do not know if the pci express ports are side by side or is there a regular pci port between them.
http://www.geforce.com/hardware/technology/sli/bridges

A:(Redirected) Dell Alienware Area 51 new model

Best to post this in the Alienware Owners Club Forum, here:http://en.community.dell.com/owners-club/alienware/default.aspx
Bev.

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RELEVANCY SCORE 48

! I purchased a Dell 5759 just a few months ago from Amazon. Since its purchase, the battery randomly cuts out at intervals of every few to several days with no triggering events.  I attempted to seek help a few times but apparently my service tag and express service code cannot be recognized by the system.  I've tried calling the Inpsiron help number, but for better or worse, the call is disconnected when my numbers cannot be recognized.
Now I get a Dell Power Management error that the system can no longer communicate with my battery.  It has ceased functioning en toto.  Without being able to register, I cannot get help for this issue, but when I go to email any kind of technical support, the Service Tag or Service Code are the gateway to having access to submitting a ticket.
I'm not sure what else to do at this point. This is a perfectly fine otherwise smooth running computer but I need the battery to work and not cut out at random intervals.  Any ideas would be appreciated.

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RELEVANCY SCORE 48

I started this thread at the beginning of November: Virus help

since then I haven't had the time to fix it but now I've been considering just reinstalling the OS but my problem is I'm not sure how to. The computer with the virus is an Alienware bought from Dell so it didn't come with a windows CD though I have one from building another computer. I was wondering if it was safe to use the other cd or will that not be able to register windows on two computers? And I'm not sure if the Alienware computers come with an internal CD for reinstallation or anything like that.
I would prefer to not have to deal with Dell since they are a hassle and I don't trust them to not charge me for services.

Thank you for your help.

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RELEVANCY SCORE 48

Has anyone tried using the recovery disc available at dell support site? I was not able to create or clone my factory issue SSD and I used to reinstall windows using the recovery disc but only to find out that it does not come with the drivers. You have to manually download everything from drivers to application.
I notice there are two ISO available.
I tried the second one (for dell) but that does not have any drivers included. What is the difference between the two? i was hoping to get an recovery disc that included everything.

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RELEVANCY SCORE 47.6

Hi,

I Purchased this Laptop few years back. Now it stopped working suddenly. Am in India right now but when i consulted the Dell Exclusive store here they say its not repairable. Kindly suggest. I never fell down nor got damaged by any external source. I wanted to get it repaired or may be send it back to recycling if possible.

A:Service Tag <ADMIN NOTE: Service tag removed per privacy policy> || DELL Inspiron 14z 5423 || Laptop Dead

We cannot assist without knowing  why the shop said it's not repairable.
How old is "a few years"?  Any system more than three years old likely isn't worth a major repair such as a replacement system board -- even if a board is available.

This is a low-end system -- if it requires a mainboard change, it's likely not worth the repair, as the shop has told you.

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RELEVANCY SCORE 47.6

If I wanted to keep my current home computer as my main server & be able to access it remotely via laptop any where in the world if I'm away for whatever reason.

What kind of laptop would be best?

My business is websites, so I almost automatically jump to an apple since its pushed more for the graphics/artists

But I also like the dells & alienwares.

I'd also like them to talk wirelessly/via bluetooth while they are in the same room together to "sync" up.

I'm just not sure which way to go.

I wont be gaming, just heaving internet surfing & web design/work.

I run Win7 64 & Ubuntu 64 (though I havent used it as much since win7 64 came out)

A:Apple, Alienware/dell for laptop to acces remote server

Apple is also pushed strongly in the professional audio sector.

That doesn't necessarily mean it is better for a professional or studio to use, however.

Any laptop will do. Look into Dameware software. It's great.

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RELEVANCY SCORE 47.6

Apperently a lot of Dell Alienware 15R3 / 17 R4 with the i7 6700HQ or 6820HK paired with a series 10 Nvidia GTX GPU are experiencing unusually high CPU temperatures, loud fan noise, CPU throttling and in some case thermal shutdown.
Repasting your CPU seems to alleviate the issue but this voids the warranty and you shouldn't have to do that on a premium machine anyways.
Apparently the issue is due to poor/defective pasting during the assembly of the laptop at the Dell factory. Most people are seeing that 1 or 2 cores are way hotter than the others. This seems to imply that the thermal paste was not applied properly at the factory and that 1 or 2 cores are not properly dissipating their heat through the heatsink.
This results in
1) unusually high fan noise even under light load (just loading a browser makes the fan spin very fast)
2) CPU throttling during gaming session affecting performance (CPU throttling at 2.7Ghz)
3) in the most extreme case this can lead to thermal shutdown (6820HK only)
We would like Dell to officially acknowledge our problem so please upvote this.

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RELEVANCY SCORE 47.6

Dear All,

When I try to use both the monitors ( the one in the laptop and ST2410 ) with extended display my computer crashes with bluescreen. This was never a problem when I was using ST2010 monitor. I could use both the screens. I have downloaded and installed the device driver too. I m using HDMI. I am using Windows 7 64bit Home Premium in Alienware M17X. My laptop has 2 NVIDIA Geforce GTX 260M graphics card. Does anyone know what the problem is?

Thanks in Advance,
Shoeson333

A:Dell ST2410 monitor makes my Alienware M17X crash

The only difference is the monitor? Same pc, same operating system?

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