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BSOD whilst playing World of Tanks caused by atikmpag.sys

Q: BSOD whilst playing World of Tanks caused by atikmpag.sys

Hi been getting frequent random BSODs whilst playing world of tanks. Each time the problems seems to be caused by atikmpag.sys. I have tried uninstalling and installing the most recent drivers but got another BSOD as soon as I tried to play the game again.

Preferred Solution: BSOD whilst playing World of Tanks caused by atikmpag.sys

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD whilst playing World of Tanks caused by atikmpag.sys

All of the dumps are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which can be down to the driver, heat, power to the card, the PCI slot it's in or a bad card among other things. Your driver isn't the most recent from what I can see so we'll try that first.

Download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
BugCheck 116, {fffffa800b9ec060, fffff88004308848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner

6: kd> lmvm atikmpag
start end module name
fffff880`042fd000 fffff880`04393000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Nov 21 02:08:54 2014 (546E9EB6)
CheckSum: 00093077
ImageSize: 00096000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try that and report back, upload new logs if you receive any more BSODs.

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BSOD playing world of tanks

A:BSOD playing world of tanks

Windows crashed too late for us to be able to determine cause here. Your best option at the moment is to turn on Driver Verifier and provide us any new crashdumps from crashes that may occur when DV is on.

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So far I have had a total of 5 BSODs since I formatted. I was getting them before too, just to clarify. The BCCodes are 0x00000001, 0x0000007f, 0x000000fc, 0x00000001 and 0x00000050. They were caused by two things, ntoskrnl.exe and nvlddmkm.sys. I have only gotten them when World of Tanks is open, I don't have to be playing it, as long as it is open the game either crashes randomly or I get blue screen'd. I have changed Nvidia drivers about 5 times now, ranging from brand new ones to ones from the beginning of the year. I have reset BIOS to default settings which was something suggested, that did nothing. I have also cleaned my computer which also didn't help. There may have been a few other things I tried that I cannot remember.

System Specs:

CPU - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz


BIOS - BIOS Date: 05/22/12 14:14:22 Ver: 04.04

Total Memory - 16.00 GB/Usable - 15.95 GB

HDD - (1) Hitachi HDT721064SLA360 (2) WDC WD1002FAEX-00Z3A0

Graphics Card - NVIDIA GeForce GTX 560 Ti

OS - Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

A:BSOD Playing World of Tanks.

Where did you get your copy of windows 7 from?

OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Anthony
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Original Install Date: 7/31/2013, 8:15:21 AM
System Boot Time: 8/6/2013, 8:40:58 PM
System Manufacturer: System manufacturer
System Model: System Product Name

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Hi I need some help , my desktop is crashing randomly when playing games on it
I attached the minidump file as instucted and also I tried using bluescreen viewer but I dont know how to fix it.
Any help would be highly appreciated . thanks in Advance!

A:BSOD when playing World of tanks

Hi there,
Welcome to Seven Forums!

It could possibly be your graphics card driver. Have you tried updating this?
Also if anything is overclocked please make it default just for testing purposes.

Let us know how you get on .

Read other 2 answers

i had a BSOD while playing WoT, well, i didnt see a BSOD cause my system freezed...i dont see a bluescreen ever, the only thing that happens is that my machine freezes, only with bluescreenviewer i see that it has been a BSOD, or not.

so here are some infos:
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Windows 7 Professional x64
- an OEM or full retail version? OEM
- What is the age of system (hardware)? about 2 years
- What is the age of OS installation (have you re-installed the OS?) about half a year or so, dont know exactly

hope you may find out what is happening to my machine


A:BSOD playing World of Tanks

Hello, mirei.

Welcome to Windows Seven Forums !

I did small review of your MiniDump files and problem is making your NVidia Graphic Card driver.

There is a lot of new versions which can fix that BSOD problem.

What you can do :
1. Update your currently Graphic Card drivers.
2. Check your game compatibility with your Graphic Card compatibility.

I will start with only this.
Try this and If you have problem again, we will do some tests.


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I'm having issues with different BSODs but seems to only happen when playing World Of Tanks and some web browsing. Graphics driver has been updated and that's about it. Any help would be greatly appreciated.

A:BSOD When playing World Of Tanks


Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Lets try a RAM - Test with Memtest86+

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 )

You can update this via Windows Update, or just uninstall directX and download the latest version here: Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

Post back with updates.


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Hi everyone

I upgraded my video card last year before Christmas with a GeForce GTX 650, in february i also changed my old hdd and added a 1TB WD Blue.

Problems started like two weeks before Easter in which i received BSOD's almost every day and i didn't knew what was the problem. On 2nd day of Easter my old 500 watt Raidmax PSU "died" while i was playing World of Warcraft, so then i thought the PSU was the problem that made BSOD's appear because it was like 4 years old and the new video card was in need of more power. This month on 4th of july i bought a Corsair CX 600 watt PSU, the computer worked normally until two days ago on 29th, in the morning i pushed the power button but only the fans and the power led were on, nothing on monitor, after on/off the pc a few times and on/off the PSU once it finally started. Today same scenario with power up, then i decied to play some World of Tanks, after first fight...like 5-10mins of playing i got BSOD and restard, tryed again and same think happened, also the computer blocked i think twice and i had to reset it and once i saw in bios at cpu temperature all kind of strange numbers.

This is what i saw in Who Crashed:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.
On Wed 7/31/2013 7:59:03 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\073113-16484-01.dmp
This was probably caused by the following module: unknown_module_00000000`17011c01.sys (Unloaded_Unknown_M... Read more

A:BSOD While playing World of Tanks

You appear to have a Dell OEM_SLP key on a retail ASRock motherboard, your installation is clearly counterfeit, please install and format with a genuine key.

Read other 3 answers

Hi there, so my pc has give me a headache since yesterday. And i think i need help now.

At first i got error "bottmgr is missing"
After checking all the cables and setting my boot order in bios that error is gone now.

But another problem occur, when i play a game, specifically world of tanks (i haven't try another game) it will give me BSOD after a while.

Thanks in advance,

A:BSOD When Playing Game (World Of Tanks)

You are running an ASUS Product ID (PID) on a MSI board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Dennic
Registered Organization:
Product ID: 00426-OEM-8992662-00173
Original Install Date: 8/29/2015, 8:36:18 PM
System Boot Time: 8/16/2016, 10:46:35 PM
System Manufacturer: MSI
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

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I think it can be my PSU, because i hear the coil always. While moving my mouse its buzzing... And before BSOD it start BUZZ louder and then BOOM BSOD. Check this out, maybe you can tell me something. Thank you

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I've got new rig, and during playing World of Tanks I always have this BSOD. I already did everything I've read here: updated graphic drivers, updated DirectX, rised up voltage of my DRAM. Computer was at the service, everything was checked, nothing was found. I've checked my computer by memtest prime95 3dmark and occt, no problems here. Only have BSODs when playing.
My rig:
Gigabyte GA-970A-D3
SilentiumPC Fortis HE1225
AMD PHENOM II X4 955 QuadCore 3.2GHz Black Edition (HDZ955FBGMBOX) 1
Kingston KHX1600C9D3K2/8G
XFX Radeon HD6790 1 GB (HD-679X-ZRFC)
Seagate Barracuda 3.5'', 500GB, SATA III, 7200RPM, 16MB, NCQ (ST500DM002)
OCZ StealthXStream 2 600W 80+ SLI PSU 120mm (OCZ600SXS2-EU)

Latest BSODs in attachment
Please help.

A:BSOD dxgmms1.sys playing World of Tanks

Quote: Originally Posted by Cinek87

I've got new rig, and during playing World of Tanks I always have this BSOD. I already did everything I've read here: updated graphic drivers, updated DirectX, rised up voltage of my DRAM. Computer was at the service, everything was checked, nothing was found. I've checked my computer by memtest prime95 3dmark and occt, no problems here. Only have BSODs when playing.
My rig:
Gigabyte GA-970A-D3
SilentiumPC Fortis HE1225
AMD PHENOM II X4 955 QuadCore 3.2GHz Black Edition (HDZ955FBGMBOX) 1
Kingston KHX1600C9D3K2/8G
XFX Radeon HD6790 1 GB (HD-679X-ZRFC)
Seagate Barracuda 3.5'', 500GB, SATA III, 7200RPM, 16MB, NCQ (ST500DM002)
OCZ StealthXStream 2 600W 80+ SLI PSU 120mm (OCZ600SXS2-EU)

Latest BSODs in attachment
Please help.

How many memtest passes?

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier&quo... Read more

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windows 7 home premium 64, original OEM
purchased / OS installed feb 2011

Only happens when playing world of tanks, not while doing anything else. 6 crashes in 10 weeks so not that often but still mildly annoying.

Any help would be appreciated.

A:occasional BSOD when playing world of tanks

Before we can investigate the underlying cause please update this driver


The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).

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Hello new users so give me a little slack on my posts please

I was just playing world of tanks and this was the 2nd blue screen thats happened to me while playing along with the game will randomly crash in mid-game.

I am newer to pc gaming been on pc for about a year so im not that experienced and dont have a list i should really do in this situation. My computer is also a custom build if that helps at all.

A:BSOD playing World of Tanks, error 0x0000001e

Welcome to SevenForums.

Update the Atheros network adapter driver from: ATHEROS drivers for Microsoft Windows (Atheros?????)

First remove anything related to it from Control panel. Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Atheros. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

4: kd> lmvm athrx
start end module name
fffff880`04222000 fffff880`043ad000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Thu Apr 22 00:13:20 2010 (4BCF4040)
CheckSum: 0019073F
ImageSize: 0018B000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Replace Avast! with Microsoft Security Essentials (at least to test).avast! Uninstall Utility | Download aswClear for avast! Removal
Microsoft Security Essentials - Microsoft Windows
Free up the start-up, nothing except the antivirus is usually needed.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File Checker
Run Disk Check on your hard disk for file system e... Read more

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After every match of world of tanks, I get the aforementioned BSOD. This just started today, I was playing just fine yesterday. It only happens at the end, when I am sent back to the garage. I have not tried any other games.

From what the microsoft bug check tells me, it's a problem with the CPU (CLOCK_WATCHDOG_TIMEOUT).

My full PC Specs are :
i5 3570k @ 3.4ghz (stock) with the stock cooler
MSI HD 7970 @ stock
8 GB Corsair Vengeance
ASUS P8 Z77-V LE Plus
CoolerMaster GX650W
I've uploaded a picture of the BSOD, the .dmp file from the most recent BSOD in the .rar, and the DM Log collector file in the .zip.

Sorry if I forgot any information, can you guys please help me?

A:BSOD playing World of Tanks, error 0x00000101

Hi Soldi, Welcome to Sevenforums!

First off lets get rid of the following:
Daemon Tools
AVG PC Tuneup
NCH Software Suite

Uninstall them with Revo Uninstaller (While uninstalling a program, select the "Advanced" option and Select all and delete any file found)
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

If you are overclocking stop now until we can achieve a stable system.

Your BIOS needs to be updated
ASUSTeK Computer Inc. -Support- Drivers and Download P8Z77-V LE PLUS

At least one BSOD has had some sort of hangup with your graphics driver. You have the latest driver so lets try to uninstall it and reinstall just to see if that helps.

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Also, check with Razer Synapse, it was the process running when the BSOD occurred.

I would remove this from your PC as I don't believe its necessary. Use Revo as suggested above.

Download the latest driver
MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

Uninstall the current graphics driver

Clean leftover driver files
Drivers - Clean Left over Files after Uninstalling

Reboot Windows, Upon reboot windows will load the default graphics driver.

Navigate to where you saved the graphics driver you just downloaded and run it.

Reboot again ... Read more

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Here is what i get It does not matter what im doing i get This BSOD every once in a while i also have another problem where it just randomly turns off and wont turn back on again till i leave it unplugged for 12 hours for it to turn back on

BSOD Error code
The computer has rebooted from a bugcheck. The bugcheck was:
0x1000008e (0xc0000005, 0xbd0a9fa5, 0x9b0dc91c, 0x00000000
Can somebody help me?

A:BSOD randomly at idle Playing World Of Tanks


Is there any particular reason for using windows xp?

The dump relates to your graphics card and its drivers. The issue of turning off and wont turn back on again is a hardware issue, probably a overheated/dying graphic card.

Does your motherboard have a onboard VGA slot? Connect there and see if this issue persists. What's the age of all the hardware?

Try installing latest video card drivers if possible:
Download NVIDIA Forceware 306.23 WHQL XP - FileHippo.com for 32 bit windows xp
Download NVIDIA Forceware 306.23 WHQL XP 64 - FileHippo.com for 64 bit windows xp

Unable to load image nv4_disp.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nv4_disp.dll
*** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bd0a9fa5, 9b0dc91c, 0}

Probably caused by : nv4_disp.dll ( nv4_disp+97fa5 )

Followup: MachineOwner

2: kd> !analyze -v
*****************************************************************... Read more

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Please help. am i missing a file or driver?

A:bsod when playing high graphic game. World of tanks.

Quote: Originally Posted by Peter725


Please help. am i missing a file or driver?

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. If you have uploaded DMPs before please only the new ones.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if ... Read more

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Long story short built I this computer for crypto-currency mining but couldn't get it stable, now I am trying to play some games on it but it still BSODs. I don't know much about bsod or troubleshooting but from what i remember it always showed up as the same error on the bsod (0ax000001 not sure how many zeros there were after the "x").

A:BSOD playing world of tanks w/ browser running in background

There are some important files missing from your logs, please run the DM Log Collector again and upload the new logs.

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Hey guys, I've recently been encountering BSOD while playing graphically intensive games such as World of Tanks in 4k resolution. I thought it might be a temperature issue, so I manually turned up my GPU fan speed to 90% while playing, and my core temp. remained ~50?C. That didnt seem to fix the issue.

My last crash gave me the ol' Stop: 0x00000124

Here is my zip file containing the results of a DM Log Collector.

Edit: My system specs are:
CPU: i7-4790K @ 4.00GHz
RAM: 16Gb G.Skill Trident X @ 2400Mhz
OS: Win7
PSU: EVGA 1000P2

A:BSOD playing games in 4k resolution such as World of Tanks 0x00000124

It seems to be overclocked.

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
MaxSpeed: 4000
CurrentSpeed: 4080
And overclocking is one of the most frequent reasons of a stop 0x124 (though not the only reason).

As you are experiencing BSODs, As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Then see if it still causing the same BSOD or not. If the BSOD continues to occur, let us know. We will take further attempts to troubleshoot the issue.

BugCheck 124, {0, fffffa800fa41028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80... Read more

Read other 4 answers
A:BSOD playing World Of Tanks, Technical information ***STOP: 0x0000001E

These crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

2-Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Start... Read more

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Hello everyone. I'm new here..I've got a problem with my laptop, its a Toshiba Satellite C660-1CH PSC1JE. It has CPU i3, 3 GB ram, 500 GB HDD. When I quit the World of Tanks game or runing other programs like Winamp, Bs player, GOm player, it crashes. The major problem of this BSOD is the cdd.dll file. What can I do ? Please help me

A:BSOD playing World Of Tanks, runing programs like BSplayer, Winamp,etc

Hello criserian.

► It is avast.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffb885dc, 0, 9949b768, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS

Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+1e )

Followup: MachineOwner
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

► Also, install service pack 1 and all the other updates.

Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
► Uninstall Daemon Tools.

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
S... Read more

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Hi there,
I would be very grateful of any help you could give me to resolve this problem. I am new to your forums but have read several replies to other peoples posts in an attempt to find a way solve my own, to no avail. (some of what you have suggested is way over my head)
For a few weeks when I shut down the PC it takes ages to shut down, or has to be manually turned off because its clear it isn't going to shut down properly on its own.
The other day my elderly neighbour who doesn't have a computer said her niece had mailed her via my computer with some information she wanted. When I opened the mail there was a .pdf file attached, which I opened, and looked at, shortly afterwards I was looking on the John Lewis website for my neighbour and my PC froze completely. The mouse wouldn't move, and I couldn't Ctrl+Alt+Del, toggle out or do anything but a hard restart. Once I had rebooted, I ran an AVG scan, and it found no threats. The PC worked fine for a few hours, and then when I ran World of Warcraft later that evening, after playing for a short while it froze again. The music still plays in the back ground, but the game froze, and again, couldn't toggle out, or Alt+f4 or Ctrl+Alt+Del. Over the next couple of days it crashed like this again around 6 or 7 times. I searched the WoW forums for anything I could do to see if it was WoW related. (a couple of days before I opened my neighbours .pdf file there was a new patch to the game, and I also had trouble installing t... Read more

A:BSOD whilst watching Videos and playing World of Warcraft

Welcome to the forum.

Your dump does not show any definitive cause for the BSODs you're getting.

To rule out buggy drivers lets try Driver verifier:
Driver Verifier - Enable and Disable

One Q: Do you have any codec packs installed?

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Playing world of tanks I had a BSOD that said "Bad Pool Header" then of course a bunch of stuff that means nothing to me... I have downloaded the SF Diag tool and will attack the zip with my dumps/diag info here...

As a Side note... the BSOD does the memory dump then supposedly "restarts" the computer but mine just sits there on a black screen until I manually hold the power button down to turn it off then turn it back on....

A:BSOD Playing World of Tanks "Bad Pool Header"

BugCheck 19, {3, d2eaf600, ac212f78, d2eaf600}

*** WARNING: Unable to verify timestamp for avgidsshimx.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsshimx.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+312 )

Usual causes: Device driver
avgidsshimx.sys seems to be a driver which is causing the crash, and linked to AVG, therefore I suggest uninstalling AVG with the offical installer (see link below)

Uninstall AVG:

Start Menu\Programs\AVG
Download tools and utilities | AVG UK
Uninstall Spybot - Search & Destroy:

Start Menu\Programs\Spybot - Search & Destroy
The later editions of AVG have been known to cause some stability issues with Windows 7, furthermore I would suggest uninstalling Spybot, as AVG and Spybot are both real-time protection programs and therefore are clashing with each other and producing crashes.

You can run full scans with MSE and Malwarebytes:Microsoft Security Essentials - Microsoft Windows
Malwarebytes : Free anti-malware download
Remember to install the free version of Malwarebytes not the free trail; untick the free trail box during installation. Microsoft Security Essentails has proven to much more stable and less problematic within Windows 7, than other AV suites available to use. Remember to update the security definitions for both MSE and Malwarebytes before scanning your system.

Uninstall Free Window Registry Repair:

Start Menu\P... Read more

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So I just played world of tanks.
I load in and the game starts, i move around for about for a minute as usual, suddenly sound to my USB Headphones is cut and my monitor says "No connection found, entering sleep mode". THen i tought what the hell and restarted my monitor (didn't notice the absense of sound yet) Still the same. I waited for a little bit, then looked at the lights on my PC, none of them were showing a sign of life. (Power & HDD Activity lights) altrought my fans were still spinning. Then I restarted my PC by holding the power button down and booted into windows right away, no error logs or anything that i can see. No BSOD. Just like a death.
I suspect motherboard/PSU error, what do you think?
450W non 80+ PSU
Manufacturer ECS
Model A740GM-M
AMD Athlon II X2 250 (dual core AM2+)
RAM: x2 DDR2 2GB 800Mhz
Philips 226VL
GPU :NVIDIA GeForce GT 440
Audio: USB Logitech headset
OS: Windows 7 SP1 with the most up to date drivers

A:Computer..Crash(kind of) while playing world of tanks. (troubleshoot)

Yeah, that sounds like PSU failing... I would swap in a better quality PSU, ASAP.
I guess I'd a little bit higher on the watts too, 550/600w one.

Visit jonnyguru.com for some good info and reviews of PSUs so you have a reasonable idea what to buy.

If it was motherboard it wouldn't have rebooted .

My last major failure: My last motherboard broke in the middle of playing a stressful MMO, on release day of Rift, and I was playing a different MMO during Rift update, LOL! [my bad luck]

Initially thought it was PSU, but it was the motherboard, was 7 hrs later when I was finally back up running, I had bought all the parts at a local Fry's, but was 2 round trips to get the right diagnosis/parts complete.
Fond memories...

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Hello, long time reader, first time poster here.

I have a nicely working midi tower system which handles most of my home computing: games, video, music, development, emails, etc. It performs fine with most games including Shogun Total War, Blood Bowl. It rarely crashes.

Recently I started playing World of Tanks version 0.6.7 and the system dies via BSOD. Some nights I have none. Some nights I cannot escape them.

I've attached the DMP, system info, and perfmon files. Please let me know if I can perform any other diags. I appreciate all the help and information here!

Thanks, Dan
System Info:
Win 7 Pro x64
Intel x58 mobo with i7 920
8 GB memory
EVGA GeForce GTX 570,
Realtek HD Audio

A:Intermittent BSOD with World of Tanks

1st minidump:
Usually caused by driver.

The First minidump indicates csrss.exe, possible malware hiding place.

Scan using malwarebytes:
Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com

Also ensure you are using Microsoft Security Essentials. If not, then uninstall other antivirus and install MSE:
Microsoft Security Essentials

Last minidump:
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Your last minidump is indicating "dxgmms1.sys", which is a Direct X file. you should update your video drivers from the Nvidia site.

Also, make sure to remove old drivers using driver sweeper. Follow all instructions, then install the most recent drivers, nonbeta. I usually download(dont install) the drivers first so they are already there to just install after everything is cleaned by sweeper.
Drivers - Clean Left over Files after Uninstalling

You should also enable driver verifier to get some more minidump files to analyze and run memtest86+, as bad ram causes a lot of problems.

Follow all instructions carefully, and make sure you run memtest for atleast 7 full passes.
Using Driver Verifier to identify issues with Drivers
RAM - Test with Memtest86+

Please post back with any results or questions
Good Luck,


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I've been having an issue with blue screens my computer. It has occurred during action- and sound-heavy moments in World of Tanks and Skyrim; there's a freeze, a single tone issues from the speakers, and then the screen displays lines of color before finally bringing up the blue screen.

I had an issue with this previously, contacted my manufacturer, and sent in the computer for a full check diagnostic. They ultimately determined it was an issue with the hard drive and sent me back the computer with that replaced. However, now the blue screens have happened again.

I guess I probably should've posted here from the start.

A:BSOD on World of Tanks, Skyrim; error 0x00000050, dxgmms1.sys

Welcome to SevenForums.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the ... Read more

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I'd like to ask for your help with BSOD on computer HP620. I usually observe the problems when returning back from playing World of Tanks to the desktop directly or when trying to launch the applications like Internet Explorer.

I collected all the details via DM Log manager and attached the file to this thread.

Thank you very much for your help in advance.

Best regards,
Rudolf Wolf

A:BSOD (0x0000001e) after returning back to desktop from World of Tanks

You have issues with your USB hub. Probably a driver causing issues. Please enable Driver Verifier as it will help us identify the driver responsible (If it is a driver at fault).
Follow these instructions.

Driver Verifier - Enable and Disable

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I am downloading World of Tanks, but I keep getting blue screen at about 60 MB.
It says it is caused by RTL8192cu.sys.
I have tried updating the driver with this link:Realtek

Attached is zip file from sfdumputility

A:BSOD downloading World of Tanks, Driver-irql-not-less-or-equal

You have done it right as per what you have described. As the zip does not contain a crash dump, we cannot check it.

If the BSODs continue even after updating the driver, let us know.

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Good morning all.

I recently reinstalled World of Tanks on a new laptop i bought, and have noticed one particularly annoying fault in this game.

When the countdown to match start is underway, i can see all the tanks no problem. However, once the match begins and the tanks begin moving, they dissapear! I can still see the shadows underneath the tanks, and when i mouse over where they should be, their outline appears. But for the rest its like invisible tanks.

Does anybody know what may be causing this graphics fault?

The specs for my system are:

windows 7 64bit premium
8gb ram @ 1333mhtz 2x4gb sticks
core i7 @ 2.00ghtz turboboost to 2.90ghtz
Nvidea GT555m with 3gb vRAM
500gb harddrive @ 7200rpm

When i run the game, i run it at 1600x900, and all settings to max. Framerate is good, so i don't think i'm hitting a performance cap.

As far as i know i have directx 11 installed.

I would love to know how to fix this and i greatly appreciate any and all help!

Its my favourite game, please help!

A:World of Tanks, tanks dissapearing.

Hi, try disabling triple buffering under graphics settings.
That works for many people

Good luck with the game

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My neighbor got me started on World of Tanks a few months ago and I'm up to 1400 battles so far. It's very addicting and is just the right combination of FPS (no blood or gore), role playing and simulation. The game pace is perfect for me and I'm really enjoying it.

You don't have to have the latest hardware to run the game, but I thought the GTX-650 was fine until I got my new GTX-660 and the difference is simply amazing!

Anyone else here play??

A:Anyone else here playing "World of Tanks"?

Nobody is playing this game??? I must be the only one addicted to it...

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I started playing "World of Tanks" a few months ago and I'm hooked! It's just the right combination of simulation, RPG and FPS for me. No blood and gore, just fun! My son likes it, too, although the gameplay is slower than he's used to. I'm a beta tester for "World of Warplanes", but the controls are a little too difficult for me to master, not that I've mastered World of Tanks... I saw the trailer for "World of Warships" and I'm really looking forward to that one as I spent 9 years in the US Navy. Anyone else here play these games?

A:Anyone else here playing "World of Tanks"?

the first time I was exposed to this game was for the xbox presentation. looks cool but know nothing about it. how does the whole thing work? it's a F2P game, right?

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Hello, sorry if this post has been repeated elsewhere as am new. Been having this problem for over the past year. have tried reinstalling windows to no avail. everytime i install any amd graphics, the system would BSOD on me. the driver would install well but immediately i click finish, the bsod would appear. have tried replacing the atikmpag.sys to no avail. the who crashed error report is as follows:
System Information (local)
Computer name: Lucas-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: HP ProBook 4540s, Hewlett-Packard, 17F6
CPU: GenuineIntel Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8461045760 bytes total

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 03-Dec-16 12:46:43 AM your computer crashed
crash dump file: C:\Windows\Minidump\120316-26847-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCCAC)
Bugcheck code: 0x116 (0xFFFFFA800A202010, 0xFFFFF88018F5BCAC, 0x0, 0x2)
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this syste... Read more

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suddenly i have got a BSOD after the two monitor screens where powered off during power saving(os setting).In the past it worked 100 of times.......
Before i got the BSOD the os semed to recover the display driver.
I got on one of the two monitors a (mouse) cursor displayed, with a bunch of reloading the GUI.
After that i got the BSOD.

Debuging with WINDbg(x64)
BSOD related to atikmpag.sys - Pastebin.com

Related Thread:
BSOD related to atikmpag.sys
(My Graphiccard is well coooled)

HW:sysProfile: ID: 151709 - bladedaywalker

Catalyst Version: 13.12

EDIT:Only a flaw of the Os ? The XFX is well cooled and worked 3 months without a problem.

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I have tried a couple of solutions suggested online, including manually updating the atikmpag.sys file and updating the BIOS, but BSOD still happens.

Thanks in advance for your help!

A:BSOD caused by atikmpag.sys

Can someone please help? Thank you!

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Random BSOD caused by Atikmpag.sys, need help!

A:BSOD Caused by Atikmpag.sys


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My son has an HP Pavilion s3521.uk, 32 bit running Vista SP 2.0 and OS 6_0_60002.

It has suddenly started to blue screen on startup due to the atikmpag.sys driver. No new hardware or software has been added though he thinks flash may have update earlier in the day.

I can usually get into safe mode but even that seems to be a problem now as the message 'Input not supported' in a grey box moves around the screen. This problem seems to be new - possibly due to my attempts to investigate

I have tried a system restore, uninstalling and reinstalling the graphics driver, installing a new driver from the HP site (said it was not compatible) and using a different screen altogether.

I'm sure there are more techy details you may need but i'm not sure what or how to get at them, particulary as I can no longer see his screen.

Many thanks in advance for any help you can give


A:Solved: BSOD caused by atikmpag.sys

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About a few months ago, I built myself my own computer, specifically for gaming. Ever since then, my computer always has errors going on. One of my main concerns that I get is when I am gaming and the BSOD appears. It always has something to do with Atikmap.sys for some reason. I have tried uninstalling amd drivers and reinstalling them. I have even tried newer versions of the drivers. Just recently I wiped my computer clean to try to see if I could fix it, but it didn't work. I have attached a dm log collector above, so you can see whats possibly causing my issues.
(P.S., I'm not sure if this has anything to do with this, but abotu once every five minutes, my screen freezes and I get a message saying, "display driver stopped responding, and has recovered." )

Thank you for all your help!,


A:BSOD When Gaming, possibly caused by atikmpag.sys

Not that it matters but what game are you playing when it bsods? So you kinda figured it out. You have tried all possible drivers and you have tried a clean windows install. Has to be the video card is malfunctioning. That is without looking at the log or anything.
Reseating it might be worth a try. Otherwise, i would start the exchange/rma process.

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Hi. Before this recent blue screen I've encountered, I had posted a thread before, with sgfxk64.sys causing the blue screen. Anyways, I decided for my laptop to be reformatted again and as usual, we need to find drivers for my laptop. Unfortunately, after installing the graphics driver for my system, BSODs appeared after restarting. Any suggestions or fixes that I can do for this issue? Thanks in advance.

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Hi yesterday I started expericing BSOD on startup with the following error message:

BCCode: 50
BCP2: 0000000000000000
BCP3: FFFFF8800844791A
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I am using a Dell Inspiron 14 N4120 with the following configuration:

Intel core i5-2450M @ 2.50GHz
AMD Radeon HD 7650M and Intel HD Graphics Family (2GB shared)
4GB DDR3 RAM @ 1366GHz

I can boot system from safe mode; and i have ran memory diagnostic test and hard drive test can no problem has been found. Btw windows boots normally when I removes atikmpag.sys

I have attached a error dump file.

Thanks in advice.

A:Solved: BSOD on startup caused by atikmpag.sys

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How you guys doing, I was sent here from my previous topic to get a deeper look into my problem. Here's the link from my previous topic explaining my problem: http://www.bleepingcomputer.com/forums/topic450555.html/page__pid__2676456#entry2676456

In my previous topic I was being helped to remove some malware that kept coming back all the time after being removed by Malwarebytes. My computer seems to be clean now but I was sent here to get a deeper look into why does my Norton Security Suite doesn't work on safe mode and to find out why am I getting my Blue screens with the error "atikmpag.sys" that's blocking me to log into windows normal mode. Regarding my antivirus, I installed it on another computer and I tried using it in safe mode and it doesn't seem to protect me, it can only do scans but that's it, is this attitude normal from Norton Security Suite on safe mode? And about my Blue screen error, is there a possibility that I have a hidden virus causing my ATI graphic card driver to fail? I can't log into normal mode only safe mode and I get lots of color lines(artifacts) when turning my computer on and then my computer crashes and I get the Blue screen error. Or is there a virus causing me both problems I just mentioned with my antivirus and the blue screen errors? Can someone help me take a deeper look into my computer just to make sure I don't have a virus still hidding? Any help is greatly appretiated, thanks in advance! here... Read more

A:Are my BSOD errors "atikmpag.sys" being caused by a virus?

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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i have downloaded world of tanks and i click to battle and when it almost lets me enter the battle it says its not responding please help i have been trying to figure it out for 3 hours now

A:world of tanks

what are you computer specs?
here are the world of tanks system requirements review them i think your graphic card might not be good enough
or something along those lines. make sure all of your drivers and cards are up to date also.
and if it still dosent work i would recommend reinstalling it.

Minimum system requirements:

Operation system: Windows XP/Vista/7/8
CPU: 2.2GHz
RAM: 1.5 GB for Windows XP, 2 GB for Windows Vista/7/8
GPU: GeForce 6800GT with 256 MB of video memory / ATI X800 with 256 MB of video memory, DirectX 9.0c
Audio adapter: compatible with DirectX9.0c
Space available on HDD: 9 GB
Internet connection speed: 256 Kbps
Recommended system requirements:

Operation system: Windows XP/Vista/7/8 64-bit
CPU: Intel Core 2 Duo 2.5 GHz/ AMD AthlonTM 64 X2 5600+ 2.8 GHz (or better)
RAM: 4 GB (or more)
GPU: GeForce 260/ ATI HD4870 (or better) with1Gb(or more) of video memory, DirectX 9.0c
Audio adapter: compatible with DirectX9.0c
Space available on HDD: 9 GB
Internet connection speed: 1024 Kbps (or faster)

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Is there a way to invert the y axis in this game? I cant find it.

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Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to replace. These are the dump files and system information attached to post thank you.

A:BSOD Whilst playing Browsing and Playing game's


The BSOD seems to be caused by old ATI video card drivers:

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007da8010, fffff8800774da1c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7a1c )

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa8007da8010, Optional pointer t... Read more

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I have recently experienced problems with lag spikes during playing this MMO game. The game has indicator showing FPS and ping, which are most of the time acceptable, FPS being about 80, and ping about 40, which enables smooth playing. But every minute or so, my ping goes to 999 for a sec or two and then is back on normal, but during those 2 secs i am completely helpless ingame. FPS never has such issues.
I tried cleaning all background processes like Skype, Dropbox, but couldn't find any problem, i used CCleaner program. I have to add that i had played this game before on same computer and haven't had these lag spikes. Could it be some spyware is occupying bandwith?

P.S. maybe it is relevant to add, i have second comp in house and although he has a little lower performance, that one never displays such lag spike.

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Day 2 and World of Tanks is crashing on startup, then going in, then crashing- intermittent, but making play very difficult.

Just a heads-up for others, and see here also. I did a complete reinstall and this didn't fix it.

Any news I get I'll post.

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So my dad has been playing WOT for a few years now and recently I helped him build a new computer so we could hand-me-down his older one. I built him a computer with: AMD Athlon II 270 3.4ghz CPU, Biostar A780L3G AM3 MB, 2x4GB Kingston Hyper-X 1600 Ram, Antec VP-450 PSU, Sapphire Radeon HD4850. He has been playing just fine on this setup since November 2013 until the last 2 months. WOT shuts down the computer with no BSOD or minidump/log yet consistently while performing the same action (clicking the battle button or spectating while destroyed) never anything else. This can happen the very first time the computer is turned on or after 10 hours of gameplay later, and even some days it doesn't even happen at all. I have ran Furmark and Prime 95 at the same time to see if the PSU is failing and even after a few hours of maximum power consumption it's still stable. This computer is completely stock no OC or OV at all. CPU reaches 62c with P95 large ffts, and GFX reaches 106c with furmark on 1280/1024 (desktop res 1280/1028/ game res 1024/768) 0 fxAA. WOT doesn't use nearly as much power as running both P95 & Furmark separate or together..What can I do?

A:Computer shuts down while in World Of Tanks

My first thought would be the pw supply. Antec pw supplies are NOT recommended for any type of gaming [exception the antec hcg or high current gamer] Those are fine for gaming.
I have ran Furmark and Prime 95 at the same time to see if the PSU is failing and even after a few hours of maximum power consumption it's still stableClick to expand...

What are the voltages under load?

Do you have the problem on any other game?

I believe the max temp for that card is approx 100C so you may be getting close to the max temp. Have you pulled the card and given it a good cleaning with a can of air? Checked that ALL fans in your system are in fact working?

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TL;DR because forums ate the previous thread I was trying to post

>Play WoT for 2.5 years on HP laptop, Win 7
>Breaks down, get new Acer laptop, Win 8 (major hardware upgrade, yay)
>Additional admin account set up for me, brother uses the original "owner" admin account
>My account doesn't have permission to run WoT (how does that even work, an admin is denied access and has to give permission to himself)
>Give permission to run WoT on my account through right click + properties (took a while to find that)
>Gives me error 0xc0000022 when trying to start through launcher
>Can still play on the owner account, but that is rather inconvenient

Help please?

A:World of Tanks error 0xc000022

When he installed , did he get the option to 'install for all users' ?
option might be to uninstall on his account then re-install and see if that option appears.

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A week ago I was playing World of Warcraft, something I've done often over the past 4 years.
Never had a problem up until now, as my PC suddenly froze and I received a BSOD.
I've tried various solutions, but none of them have worked so far.
Another thing about my graphics card is that the fans are very loud, since June last year.
I don't know why, or if my card is failing, but I thought I'd mention it.
Again, other than the noise, it didn't cause me any problems.


A:Atikmpag.sys BSOD playing WoW

Please post the report of Windows Genuine and Activation Issue Posting Instruction

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