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Lenovo Yoga 3 Pro 1370 Touchscreen Not Working

Q: Lenovo Yoga 3 Pro 1370 Touchscreen Not Working

Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 3 Pro 1370 Touchscreen Not Working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 108.8

Hi All, So I've had this aesthetically pleasing yoga 3 pro for about a month with the purpose for it to be used as a Uni Laptop.  However I've come across a few issues that I am hoping I can get some help with. Firstly, I've lost all ability to use the touchscreen. Windows Device Managers is seeing it, but I have no way to enable/disable or test. Is there something I am missing? Secodly, through basic use I am finding the CPU and RAM usage well in excess of 80% for a lot of the time, with the system coming to a near grinding halt if I have approximately a dozen chrome tabs open, a couple of office docs and youtube or spotify running....this is a little worrying. Specification wise the laptop should be able to run the with very little hassle. Any help will be greatly appreciated.

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RELEVANCY SCORE 94.8

Hi, I have a Lenovo Yoga 3 Pro 1370. My USB just stop working. I've updated BIOS, update the USB drive etc. Do you know how to fix it? I run Win 10.Tks

A:USB not working - Lenovo Yoga 3 pro 1370

Hi, How about change one?

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RELEVANCY SCORE 94

Hi there, A few weeks back I noticed that neither of my USB ports nor my SD card port were working on my laptop. Tried multiple USB sticks/SD cards and none work, so I know its an issue with the ports themselves. I have tried updating drivers and everything is up to date, and the system says they are working correctly. Ocassionally a message will pop up on screen saying "A USB device has exceeded the power limits of its hub port", but I don't have anything in the ports. This makes me think this is potentially a HW issue, not a SW one, but before I make that call it would be great to get some advice as to what I can do! Thanks!

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RELEVANCY SCORE 84.8

Hello, My Lenovo Yoga 720 13's touchscreen seems to not work with finger input. However, the touchscreen still responds when connected to the compatible Bamboo Smart Pen I have for this laptop. When accessing device manager, the Device status for HID-compliant touch screen, HID-compliant pen, and Wacom Pen seem to be working correctly. I was wondering whether there is any solution to this problem. Attached below are relevant images

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RELEVANCY SCORE 84.8

Hello everyone, Around 1-year ago, I bought this notebook, Lenovo Yoga 300 11iby, and searching and trying to customize it a bit, and I don't know how, but now my touchscreen (not the touchpad, just the touch-screen) doesn't work... I was searching for some information about to make it work againg, but nothing works ... What can I do, or where can I go to make it work again?

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RELEVANCY SCORE 84.8

Hello, I have Lenovo Yoga 720 15'', Windows 10 home, FHD, i7, 1050 4GB, 16 GB of RAM, 512 GB SSD.I saw there are many cases like mine, that is... Touch not working on this laptop.I tried all the recommended solutions, but without success.I would be very happy if you would share your ideas with me.Thanks, MR. 

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RELEVANCY SCORE 84

i have a problem with my laptop's touchscreen, it is not working with finger touch and pen touch.i don't know when exactly this is happen, but i guess after i update my BIOS.i've tried to update my windows (windows 10) and all the software and firmware.

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RELEVANCY SCORE 84

Hi guy's from yesterday the touchscreen and the touchpad have stopped to working,i've already unistalled and reinstalled all the driver, i've noted that under human interface devices i've only 6 driverand the driver "lenovo pen device" and "I2C HID-Device" have a warning yellow triangle, what can be the problem? 

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RELEVANCY SCORE 84

Hello. iam user of yoga 520. I have some issue about the touchscreen isnt work. This is problem after update, but when i touch screen with lenovo pen that is work. I have tried many way to solve but that is nt work, i try to disable touchscreen but not different. How solve this problem? i check update windows and bios all off them has update, so please give me solutions. thankyou

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RELEVANCY SCORE 84

Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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RELEVANCY SCORE 82.8

I have a Lenovo Yoga 710 14 " Signature Edition 2-in-1 PC- bought it two days ago. W10. I have problems with the touchscreen when using it as a tablet. The touchscreen is working perfectly when it's in PC mode. Once I fold it and putting it flat (down at the table etc.)- the screen is no longer responding. It's like the touchscreen function is shuting off somehow. Anyone knows how to solve this?? Thanks

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RELEVANCY SCORE 82.8

Hello, I just bought the Lenovo yoga 530 yesterday, I installed a fresh windows 10 ver.Rebooted and now I can't use my touchscreen and trackpad.So it's pretty useless to me now becauseI use both alot for my work.Can someone help me? 

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RELEVANCY SCORE 82.8

Lenovo Yoga 720 15'' touchscreen, Esc and Delete button is not working. I bought Yoga 700 14'' which had some problem which lenovo replaced with Yoga 720 in July 2017.  The one they provide me has warranty from 07/18/2017 to 07/19/2017 and I never was aware of that. I was in assumption that I will be having warranty for one year and I will get the warranty extended before expiration but I didn't got the chance to extend it and now things are not working. If some one can help me if these things can be resolved.

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RELEVANCY SCORE 82.8

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

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RELEVANCY SCORE 81.2

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

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RELEVANCY SCORE 81.2

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 80

Hello Everyone,My Lenovo Yoga 3 Pro-1370 Laptop The battery charge is now stuck at 0% and the only way to use it is to plugged it in.Strangely on the task bar the battery icon at 0% still displays "charging" but it won't charge at all.As soon as I unplug power cable the laptops just shuts down within seconds. I didn't do any software updates prior to that happening, so I am wondering if this could be coming from hardware? My laptop is out of warranty, BTW.Has anyone experienced this ?Thanks in advance for your help

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RELEVANCY SCORE 80

I am using a Lenovo Yoga 3 Pro 1370 running Windows 10. The touchscreen never fails to work but the touchpad however causes a lot of problems. It will randomly stop working when I am using it, often when opening my laptop or when right clicking, but often without any apparent cause as well. One temporary method I have found that somtimes fixes the issue is to go into the HIDs in Device Manager and disable/re-enable the 9CE1 I2C HID Device. Sometimes this option will have a yellow triangle indicating that the device will not start and display this message in the driver properties: This device cannot start. (Code 10)A request for the HID descriptor failed. Other times however there is no acknowledgement of driver issues and attempting to enable the devie will cause the device manager to not respond, restarting my PC in recovery mode after a "DRIVER_POWER_STATE_FAILURE" message and wiping my recent files. I have tried everything from uninstalling/reinstalling the driver, updating the BIOS and disabling the driver to boot in safe mode. When updating the driver software through the device manager, it says the latest version is installed: The driver version is 10.0.10586.0, it says it is from 2006-06-21. Has anyone else had this issue before with their Yoga? Anyone know a solution? Any help would be appreciated, Thanks.

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RELEVANCY SCORE 79.2

My laptop suddenly stopped charging. I've checked the adapter, it still provides the USB power to charge my mobile phone. I can also charge my phone from the residual charge in the battery. So the remaining possibilities are that the charger isn't producing 20V power, the wire has gone bad or there's a problem within the laptop.  The replacement charger costs a pretty penny and will take time. Is there any way of checking if the wire or the charger block are working or not ? The alternative of taking it to Lenovo sucks, can't work for a while. ThanksRahul

A:Lenovo Yoga Pro 3 1370 not charging

First, is it still under warranty? Many are.   If it is, call support.   Do you know anyone with another machine where you can borrow an adapter?  The Yoga 700 and Yoga 900 use the same sort of plug except they have a max power draw of 65W.  The 700 and 900 don't work right on the Y. 3 pro's 40-w adapter, but your machine is OK with the larger one.  I looked at the adapter and the power cord and  it would be difficult to test the output with a meter, without shorting something out.  I have all sorts of tools and meters, and I takeapart and fix machines, so if it were mine, I would open the machine and pick up the input leads from inside and test with a meter.  If you are not comfortable doing that kind of thing, don't risk making it worse.  DON'T OPEN UP AND WORK ON A MACHINE THAT IS STILL UNDER WARRANTY.

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RELEVANCY SCORE 79.2

Hi All - my laptop is approximately a year old and in relatively good condition. However, a few days ago a loud mechanical sound began coming from the right side of the laptop which I think must be coming from the fan but I'm really unsure. It sounds sort of like an engine running and is much louder than the typical sounds of the computer, and only goes away when tilting the computer 45 degrees to the left. Any ideas on how to fix this issue or am I done for?

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RELEVANCY SCORE 78.4

I am using a Lenovo Yoga 3 Pro 1370 running Windows 10. The touchscreen never fails to work but the touchpad however causes a lot of problems. It will randomly stop working when I am using it, often when opening my laptop or when right clicking, but often without any apparent cause as well. One temporary method I have found that somtimes fixes the issue is to go into the HIDs in Device Manager and disable/re-enable the 9CE1 I2C HID Device. Sometimes this option will have a yellow triangle indicating that the device will not start and display this message in the driver properties:
 
This device cannot start. (Code 10)
A request for the HID descriptor failed.
 
Other times however there is no acknowledgement of driver issues and attempting to enable the devie will cause the device manager to not respond, restarting my PC in recovery mode after a "DRIVER_POWER_STATE_FAILURE" message and wiping my recent files. I have tried everything from uninstalling/reinstalling the driver, updating the BIOS and disabling the driver to boot in safe mode. When updating the driver software through the device manager, it says the latest version is installed: The driver version is 10.0.10586.0, it says it is from 2006-06-21.
 
Has anyone else had this issue before with their Yoga? Anyone know a solution?
 
Any help would be appreciated, Thanks.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 78.4

I bought this Lenovo in November 2015. I have found that it operates really slowly ie. when I open a new tab for internet or open another program, it takes a while falsoor anything to open.Also, it gets really hot around the hinge area so Im not sure if this affects performance.I contacted Lenovo about how hot the Yoga was getting and was told that this slimline model does not have a fan so will get hotter than older style laptops.I chose this model to replace the U330 touch (which worked  fine but had a problem with so John Lewis repalced it with this model).Another issue I have with this model is the battery life seems so short. The U330 Touch lasted mcuh longer, so I keep this one contatcly charging (as advised by Lenovo representative).Why does this Lenvo operate so slowly?  Ive done a wifi speed check and its around 50mbs.Another complaint is the volume is extremely low at maximum, so you can only wwatch a film with headphones to get any decent sound volume.Can anyone help with these issues or is the laptop just not very good.Many thanks.  

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RELEVANCY SCORE 78.4

I have a Lenovo Yoga 3 Pro-1370 that will power on, they keyboard lights up, but the screen only displays the Lenovo logo.  The system does not boot further or give any error message.  I can leave it on until the battery dies and it will just sit on the Lenovo logo and go no further.  None of the key combinations for going into the BIOS are responsive.  I have tried several variations of hitting the reset button on the side based on suggestions I have found on the forums.  Does anyone know what could be the issue?  Is the motherboard shot?  If so, can a replacement board be ordered?  The unit is well outside of warranty.  Thanks,Wayne

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RELEVANCY SCORE 78.4

My Lenovo screen moves lake waves can specially whe I turn it on Can anyone help me ? Thanks 

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RELEVANCY SCORE 77.6

I'm using windows 10 and when I try to put the computer in Tent mode or Tablet mode, then screen will not auto rotate. The display is set to auto rotate, but nothing changes. I hope someone has a solution for me.

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RELEVANCY SCORE 77.6

lenovo yoga 3 pro 1370, 10 months old, upgraded to W10 Sept 2015, installed new drivers for W10, latest BIOS (a6cn58ww), all W10 updates installed.Here is the problem: since a couple of weeks, the system freezes when I move the screen (but only pulling it towards me) when the Broadcom 802.11ac is enabled. If I disable the Broadcom Network adapter in the device manager everything is fine and can move my screen without problems. Once I enable it BOOM ! I have posted this on other forum, and was able to get some relief (for 24h...) by doing the following: 1) I uninstalled the Broadcom driver and also checked the box ?delete the driver software for this device?2) I double clicked on the latest driver (4abe02af) and followed the instructions3) BUT at a certain point during the re-installation it asked me if I wanted to ?uninstall? the driver which I found strange as I had already uninstalled it from the device manager, so I clicked yes and it said ?uninstall complete? or something similar4) Out of curiosity I launched again the installation of new driver, and this time it installed without asking me whether I would uninstall it5) Rebooted the system, the problem disappeared for about 24h, then re-surface and still on.  So I am now facing again the old problem. I have tried all of the above for a couple of time but no avail. I have been adivced to restore the system to an earlier point but this means I will have to reinstall ... Read more

A:lenovo yoga 3 pro 1370 freezing if moving screen w...

Welcome to the Lenovo Community !
 
One suggestion..... I'm wondering after you straightened out the driver problem if Windows 10 didn't automatically reinstall the problem driver back again.  Windows 10 is good for giving driver updates whether you want them or not.  Try turning off the auto driver updates, reinstall the new driver and then see if that makes a difference.  This article will explain how to stop the auto updates of drivers......
 
http://winsupersite.com/windows-10/stop-automatic-driver-updates-windows-10

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RELEVANCY SCORE 77.6

Mfg date for this laptop is Oct 2014, Windows 10 OS. About a month back battery power was about 25% when I plugged charger in. the screen became brighter, means it was charging. Suddenly the computer shut down and though charger was connected, the charging light went off. Thereafter the computer did not turn on either with charger or without. Even the charging light did not turn on. Changed the charger as well as cable but neither charging indicator turned on nor computer turned on. It was like battery fully down and charger not connected. Took it to Lenovo service center and they made it alright and told me that they had disconnected the battery and reconnected. The power left in the battery was still 25%. Exactly same thing happened once again yesterday and I disconnected the battery and reconnected and it worked. Since it happened second time, whatever the problem may be, was not solved permanently by above procedure. Can someone help what could be the reason and how to solve it permanently?

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RELEVANCY SCORE 76.8

My touch pad for moving the mouse works, but the tap to click buttons do not work.

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RELEVANCY SCORE 76

Sometimes my battery will not charge, and i'm not able to force it by moving around with the computer or the charger. Other times it's charging and i can not make it not charge. It's charging 80% of the time. Maybe it's a loose end or has anyone tried anything similar?Best regards Soren

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RELEVANCY SCORE 72.8

My problem that I'm having is that the touch screen is not working. Can you please tell me how to fix it.

A:TOUCH SCREEN NOT WORKING HELP! Yoga 3 Pro-1370 Laptop Model 80HE000DUS

Look in the device manager.  Any "problem" devices?
 
What is listed under "human interface devices"?

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RELEVANCY SCORE 69.2

Hi I have a problem with my touch screen. It doesn´t work and i have this symbol active on the screen the hole time, with a muspointer in the central:Please advie me what I can do to solve this...

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RELEVANCY SCORE 69.2

Hello dear friends, I have a problem with my device that I can not solve in any way. My touchscreen just stopped working! I tried all the solutions that were on the internet but unfortunately none of them worked.  Laptop - Lenovo Yoga 910, 4k touchscreen display. Bios is uptodate, windows is uptodate! I installed all lenovo updates through Lenovo Vintage. Solutions I tried:1. Removed, updated HID touchscreen driver. It is not identified as touchscreen but I assume the one with warning is the driver. See the attached Photo.2. Restart, shut down, hard shut down my laptop.3. I even reinstalled my windows to windows 10 pro. 4. For the final frontier - purchased  automatic driver update, installing software5. Ran lenovo diagnostics - no problems identified  None of them work! Problem persists!  I have 64 bit windows 10 pro. 16 GB ram, 1TB SSD (dont know, maybe this info is important). I have no clue how to solve this. FYI - I dont know why, but also my lenovo stopped reading USB 2.0 Flash drives and USB connected phones. It only works on USB 3.0 Flash drives. I tried flash drives that I am sure that work (tested on multiple devices). I can use USB 2.0 drives only through a USB C dongle. Maybe these 2 problems are somehow connected.  

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RELEVANCY SCORE 69.2

?Hello,My lenovo yoga 2 13 '' has a problem with the touchscreen. In normal mode using the fingers does not work this area of the screen. The problem persists in other modes. is a software or hardware issue? I can fix it alone or I must bring it to Lenovo service?

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RELEVANCY SCORE 69.2

Hey! i have lenovo yoga 500 isk and the touch screen is not working. I saw some topics where the device manager was mentioned however i do not have hid touch screen option there. Do you have any solution? Thanks

A:Lenovo Yoga 500 touchscreen does not work

Hi Bart,
 
Welcome to Lenovo Forums.
Please run the Hardware and devices trouble-shooter:
Try the followings steps: ? Click "Search" and type "Troubleshooting" without quotes and hit enter. ? Click ?Hardware and Sound? ? Select "Hardware and Devices" ? Click next to run the trouble-shooter.
 
Also, Install all the patches and available updates from Windows updates.
 
Try the followings steps:  Click "Search" and type "Windows update settings" without quotes and hit enter. Under Updates click on check for updates.
Refer: How to: Install and Update drivers in Windows 10:
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-upd...
 
I hope the above information helps.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 69.2

Hi all,  I have bought 2 weeks ago an Lenovo Yoga 2 13, and I?m very happy with it. But i have one annoying problem with it.The touchscreen is not working correct. If I start the computer up, the first 5 minutes it works fine, but after that the touchscreen is not responding correct, the pointer is going everywhere and zig zag. You can't use it anymore then. I have made a paint drawing to show the problem, i made a few horizontal lines over the screen. none of the lines are straightI hope that you can help me to resolve the problem, it?s very annoying that I can?t use the touchscreen.   

A:Lenovo yoga 2 13 touchscreen issue

HI d id you by new from a store?  if so I WOULD ADVISE RETURNINGand request a refund or a replacement you should have no   problem doing this..

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RELEVANCY SCORE 68.4

hello all currently having problems with the Mouse buttons!as of last night they have just stopped working i have checked all the settings and suggestions i could find on google but no luck! the touch part of the mouse pad works fine but both left and right Click Buttons dont work at all. any ideas?

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RELEVANCY SCORE 68.4

My Lenovo was purchased back in 2015, so the warrenty is expired. Still, up until recently the touchscreen had been working fine. Now, no matter what mode it is in, it doesn't detect my touch. I have gone through every Google-searched solution I could find, none have worked.I have gone to device manager, checked the drivers for updates (they are up to date) but the window doesnt allow me to Disable/Enable the driver. I've used the lenovo website, the companion app and my windows control panel to check for updates but no changes to the touch screen. Running Windows 10 (64x) Solutions, or links to other form posts are appreciated.

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RELEVANCY SCORE 68.4

Hi All, i just purchased a brand new Thinkpad Yoga X1 and out of the box the touchscreen isn't recognized by windows and neither input via fingers nor via pen works. I would greatly appreciate it, if anyone could tell me if it's just some wrong settings or if the laptop is faulty. Thank you in advance,Torben










Solved!
Go to Solution.

A:Lenovo Thinkpad Yoga X1 Touchscreen does not work

Welcome Torben1. You could first try to run Lenovo System Update to see if there is any updates.2. If no updates or problem persist after updates, contact Tech Support.
 
PeterThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

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RELEVANCY SCORE 68.4

Hi Everyone! I just go my hands on a Lenovo Thinkpad Yoga 12 touchscreen laptop with an included digitizer.I am experiencing a weird thing with the touchsreen. (It is the full HD version with the digitizer and 10 point touch capabilities)Basically the bottom part (like 5cm from the bottom) of the touchscreen is not responsive until I touch the middle or upper part of the screen. After touching the screen somewhere else the bottom part becomes responsive again.Have you ever experienced such problem?I am currently on Windows 10 Pro and I completely updated all my drivers and also reinstalled everything including Windows but the problem still occurs.Any help would be highly appreciated! 

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RELEVANCY SCORE 67.6

Hello Everyonewhy my laptop touchscreen not working, i have done the repair steps starting from driver update and others, but it still doesn't work, does anyone knows how to fix it? thank you

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RELEVANCY SCORE 67.6

I am experiencing frequent ghost touches on my new Lenovo ThinkPad X1 Yoga (3rd gen). This means that one can see the Windows 10 visual effects of a touch on the touchscreen and the corresponding opening of windows or apps on the taskbar, without anybody actually touching the screen. This makes the laptop sometimes hard to use. I have the latest Windows 10 1809 version with updated drivers and the latest BIOS V1.24.  

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RELEVANCY SCORE 67.6

Lenovo teases Pocket Yoga touchscreen netbook

Lenovo has confirmed the existence of its mystery netbook by posting teaser images on its photo feed. The system is now called the Pocket Yoga and has both the ultra-wide, VAIO P-like display and leather-bound shell of leaked photos.
 

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RELEVANCY SCORE 66.8

We recently purchased a batch of Yoga 260's.  We wiped them and installed Windows 10 Pro from scratch.  The touchscreen no longer functions.  There is an unknown device in Device Manager and the HID touchscreen driver is missing.  So I assume I need the Touchscreen driver but Lenova is unable to tell me where it is.  This is our first experience with Lenovo support and it has been horrible thus far.  It shouldn't be that hard to find a driver.  Can anyone tell me where it is located?  It is not on the support site. Thanks 

A:Missing touchscreen drivers for Yoga 260 - 4 hours on the phone with Lenovo so far

Googling around, losing the touchscreen functions seems to be a common complaint when upgrading/fresh-installing Windows on many brands of laptops.
 
I also found some references to Lenovo's touchscreen firmware updater for the 260 and a few other users got functionality back after updating/reinstalling the BIOS. 
 
Sorry I can't be of more help. 

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RELEVANCY SCORE 66.8

Hey there, I recenently got one of the Lenovo Notebooks of the Yogaseries, which exactly it is, is stated in the title. However, since yesterday I never had any problems with it, I really like it, the convertible function etc., but it seems, that my display registeres touches Im not applying, it touches like everywhere over my screen and I dont even have my hands on the computer. When I restart it or install the touchpad driver from the supportsection for my notebook, it is okay for like 10 mins and then it goes all over again. I found an interesting solution for a similar problem, its in this thread: https://support.lenovo.com/de/de/documents/SF15-I0024 I have literally the same issue, problem is, the fix which is downloadable there, seems to only work for panels from LG, I figured out the hardware ID from my IPS panel, but I cant figure out where its factured or where I can get a fix for this issue. The ID is: MONITOR\  "CMN14B1" At the moments its okay but I always have this weird box right in the middle of my screen: https://abload.de/img/unbenanntdvscn.jpg Its always like that before it goes crazy like 5 minutes later, I think I have to restart soon again, its really annoying and I really cant do something like that. regards

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RELEVANCY SCORE 66.8

We recently purchased a batch of Yoga 260's.  We wiped them and installed Windows 10 Pro from scratch.  The touchscreen no longer functions.  There is an unknown device in Device Manager and the HID touchscreen driver is missing.  So I assume I need the Touchscreen driver but Lenova is unable to tell me where it is.  This is our first experience with Lenovo support and it has been horrible thus far.  It shouldn't be that hard to find a driver.  Can anyone tell me where it is located?  It is not on the support site. Thanks 

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