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Left/Right click on touch pad opening Cortana - Z510S-14ISK Ideapad

Q: Left/Right click on touch pad opening Cortana - Z510S-14ISK Ideapad

Hi All, I have bought a new laptop Z510S-14ISK Ideapad. The touchpad is not working properly. Left/Right click is opening cortana instead of the normal functionality. Has anyone faced a similar problem ?

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RELEVANCY SCORE 200
Preferred Solution: Left/Right click on touch pad opening Cortana - Z510S-14ISK Ideapad

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RELEVANCY SCORE 178.4

Hi All,
 
I have bought a new laptop Z510S-14ISK Ideapad. The touchpad is not working properly. Left/Right click is opening cortana instead of the normal functionality. Has anyone faced a similar problem ?
 
Mod's Edit: Updated model number in Subject line.
 

A:Left/Right click on touch pad opening Cortana - 510S-14ISK Ideapad

Hello SnehalctyThanks for using the Lenovo forums.
 
Try the steps on this link, it may help to resolve the issue, see if any of them work or not.
 
Let us know how you get on.
==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Mod's Edit: Updated model number in Subject line.
 

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RELEVANCY SCORE 79.2

Using a mouse the right click behaves as I would expect it.  Using the touch pad, right and left click perform the same function. 
I am new user to both lap tops and Win 10.  Is there a problem with my new Inspiron 11 3000 or with me?

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RELEVANCY SCORE 74

The left click and right click buttons on the laptop are not responding. The actual mouse pad is working and I'm able to move the pointer/cursor.

It is a Thinkpad t420s, running on Windows 10. This started happening after a windows update was performed.

I had planned to downgrade to windows 8.1 anyway so I went ahead and did that, thinking all issues would be resolved. They were not. The drivers are installed and says that they are working properly... but the problem still persists. Keep in mind that I do connect an external mouse and it works fine.

Please advise.
 

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RELEVANCY SCORE 74

Yesterday, my touchpad and left clicker stopped working. They were working fine and then all of the suddon, they just stopped working. The little scroll bar still works on the touchpad but I can't use it to click on anything. I have a dv4-1125nr with Windows 7 64bit update.  Thanks!    

A:Touch Pad and left click not working

We have this same problem, all five laptops in our company running windows 7 and windows vista left mouse button and the touchpad click isn't working, tried a system restore and reinstall of drivers and still not working, what is going on.

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RELEVANCY SCORE 74

Anyone find a solution to this? please...................

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RELEVANCY SCORE 73.2

Turned my laptop on after being on holiday for 2 weeks was working fine then all of a sudden left click stopped working and double tap on the touch pad stopped working i can move the mouse with the touch pad and i can use right click but double tap and left click will just not work.

Tried system restore 3 times without victory, i then backed everything up and formatted my laptop also restoring the bios to default settings just incase something decided to change on its own.

Ive uninstalled and re installed the touch pad drivers with no victory also so now i am absolutly baffled on to why these few features arnt working so im presuming something is stopping them because if the touch pad was broken i would presume the right click and touch pad would stop completly also.

MODEL NAME: Toshiba Satellite Pro L450D-12X
PART NUMBER: PSLY6E-00C004MP

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 32 bit
Processor: AMD Sempron(tm) SI-42, x64 Family 17 Model 3 Stepping 1
Processor Count: 1
RAM: 2814 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 953766 MB, Free - 941629 MB;
Motherboard: TOSHIBA, NBWAE
Antivirus: AVG AntiVirus Free Edition 2013
 

A:Toshiba Satellite Touch Pad & Left Click

Phil_Crane said:


so im presuming something is stopping them because if the touch pad was broken i would presume the right click and touch pad would stop completly also.
Click to expand...

\

Incorrect assumption, stuff partially breaks all the time. The left click button/sensor is separate from the right click or the touchpad even though they are part of the same bigger component. If you've done a format & resinstall that would rule out software and point at a hardware failure. You can likely buy a new touchpad on ebay for fairly cheap.
 

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RELEVANCY SCORE 72

Windows 10, Ideapad 100. Right and left clicks not working as of today. Fingerpad is working. What can we try?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Ideapad 100 - Right/left click not working

Hey! It started working! Nevermind.

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RELEVANCY SCORE 71.6

Hello,
I have a customer that has a Dell XPS 14z, randomly the left mouse click stops working on the touch pad. Right mouse click and the actual touch pad itself works fine. If you plug in a USB mouse the left click works fine on the USB mouse, however the left click on the touch pad continues to not work.
Below are the following actions I have taken however they hasn't resolved the issue.

I have gone into control panel > mouse settings > Synaptics tab > set to default.
I have downloaded and installed the latest driver on the Dell website which is version: V16.1.6 ,A01 (http://www.dell.com/support/home/uk/en/ukdhs1/product-support/product/xps-l412z/drivers?rvps=y)
I have tried to set the mouse settings to left handed and back to right handed.
I have checked device manager and event viewer and both report no issues with the touch pad drivers failing.

What is strange is that once you restart the laptop left click starts working again, however it will stop randomly and by randomly, I mean that it could stop working 3 weeks from now or 2 days from now.
I don't think it is hardware because if it was I would have thought that the button wouldn't start working after every restart.
So any thoughts or solutions would be grateful.

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RELEVANCY SCORE 71.2

I'm being trying to figure out some funny mouse happenings to see what program might be causing the problem.
Sometimes when I attempt to select several words in a sentence the high lite stops during the drag operation and thhe edit box appears. I might try this several times before it finally works correctly. Other times the edit box appears when I select a Bookmark in FireFox. I just now hit Enter and the FF file menu box appeared.
What could be causing this? Is it something that I checked by mistake?

A:Left click boxes opening

Check to see if you have Sticky Keys turned on. Sometimes if your ALT key is down, you may be actually doing other commands.

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RELEVANCY SCORE 70.8

I have an Acer T272HUL touch screen and use it with my Protools Audio Recording Rig. I use windows 7-64 exclusively. Recently the left mouse click just stop working (both single and double). At first it happened on my laptop HP 8560W, it was already a few years so I decided to buy a new faster machine and went for the HP Z240 T model as they are certified by AVID. Just finished installing all SW from scratch but still the same issue occur; When I connect the touch USB cable, the mouse clicks just stop working. A reboot without the touch cable and all is fine. (The touch itself works brilliantly in all respects.) Tried all possible variants of usb 2/3 ports, changed to different mices (usb/ps2) Also tried to Google the problem intensivly, but nothing on this subject in particular. If anyone has a tip towards HP HW with touch and mouse click problems, please respond - Tom

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RELEVANCY SCORE 70.4

well long story short i leave the room come back with my cat on my keyboard and now every single time i left click anything i get the windows help menu. also if i try to open a browser i get a never ending stream of new tabs

what did she do and how do i fix this
im using windows vista ultimate version 64 bit

A:Mouse opening windows help on left click

Welcome
Boot into safe mode and make a system restore to a point before the problem.
System Restore - How to

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RELEVANCY SCORE 69.6

Thanks all for ssteering me in righe direction. the click response time was to fast.
 

A:reply to help about mouse not opening programs with left click.

Please reply to your original post, don't start a new one like this.
http://www.helponthe.net/tsgbb/Forum9/HTML/003976.html

Closing duplicate.

------------------
Get free stuff and help out a poor computer tech:
LarryCore begs for money

Vote for the best Tech Support site: VOTE for Helponthe.net!
 

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RELEVANCY SCORE 68

WXP w SP3

When I try to open one of My Folders (One that I added to my desktop with application I added to it) with a double left click a search results window opens instead of the folder opening and displaying the contents of the folder with things I've put into it.
If I right click on one of my folders and go down and left click on open the folder will open and the contents displayed as I expect (The first opetion displayed is a search after I right click).
Any other folder including My Documnets folder will open the folder and display the contents correctly.

At one time it used to work correcly and its not a major issue but I would sure like it fixed > Any ideas?
 

A:Double left click on My Folders starts a seach instead of opening folder?

http://www.dougknox.com/xp/scripts_desc/xp_folder_open.htm
Hope it works for you
joan
 

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RELEVANCY SCORE 67.2

How do I change from a double left click to open files or Icons to a single left click?

A:Changing from double left click to open files to a single left click

control panel>folder options

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RELEVANCY SCORE 59.2

the cursor on my click mini, every now and then keeps moving left to finish on top left corner, this causes typing errors. what is the cause? and how can I put it right.
cheers
Jo

A:Satellite Click Mini L9W-B cursor keeps moving left to finish on top left corner

Try cleaning the whole touchpad, perhaps it may require recalibration. I previously had issues with the touchpad and removed the additional drivers that came with it

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RELEVANCY SCORE 58

Hello everyboddyI bought an Ideapad 310 14ISK a few days ago and I need  win7 64 for some softwares . I have installed all its drivers but I couldn't find compatibale  intel HD 4000 driver and IMEI yet , Installation procces error says " your system dose not meet the minimum requirments " so would you please let me have the those drivers for win 7 64 ?Thank you in advanced.

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RELEVANCY SCORE 58

hope you can help me ! i have a lenovo ideapad y700 14isk
serial number: xxxxx
BIOS : D4CN27WW(V1.07)
 
 
 
when I move the screen up and down so I can see it from different angles, the screen goes black but it is not turned off, it is just black (most of the times when I move it down; and when I move it up, about 120 degrees it start working again). I already did the " Hardware Scan" from the Lenovo Solution Center and it passed device, I did an update for the BIOS, AMD  and Intel drivers and the problem still happens.
 
 
Moderator comment: Serial number(s) removed to protect member from mischief.

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RELEVANCY SCORE 58

hiI'm using 'YOGA 700-14isk ' the screen touch of the laptop is not working. I tried to do system recovery, install new drivers for graphic cards which it was suggested by an engineer at Lenovo and do all things I can do.But all method is not a solution.I just found an error message of the problem which is assumed and it is "Port_#0007.Hub_#0001" on 'device manager' (under 'human interface device')Could you help me please T^T. I really hate to change my mainboard ..

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RELEVANCY SCORE 57.6

My lenovo note book recently bought from Jarir Book Store Saudi Arabia Yanbu city had problem auto shutdown and graphics driver it was just 3 days i bought,i gave to them sent for repair fault bad sectors hard disc replaced,ttill now its function is faulty now message displaydriver fault coming repeatedly,i am not sure aabout lenovo quality assurance this time.Thanks

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RELEVANCY SCORE 57.6

i bought new Ideapad 300,it keeps freezing while using anything office, web, apps. most often while using office apps.  I have to press the power bottun to turn off the laptop, power on to get it operating again.i did reset and formated the device installed the windows again but no luck the same problem appeared, i think its hardware problem. your advice please.

A:IdeaPad 300 14ISK keep freezing

Hi SSO,
 
Welcome to the Lenovo community!
 
Does the freezing issue occur even if you restart in Safe Mode?
 
Also, Run a few tests from this link -
http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools
 
You should try Storage test, memory test, motherboard test, CPU test. Post results and let?s review.
 
Hope this helps.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 57.2

I just bought this mouse and I thought the right click was not working but found out that I had to hold left button to perform a right click. This is my first time encountering this problem and I don't know what to do. Please help.

This is the mouse:
Genius

A:Weird Mouse problem, have to hold left click to perform right click

Hi welcome to the forum

i would test the mouse on another computer if does same thing then return the mouse and get another.

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RELEVANCY SCORE 57.2

Hello,

My wallpaper has been changed to some eerie yellow color, and it takes multiple left clicks to click on anything. Right click does not work at all. Also, there were no start menu icons or quick launch icons, until I ran unhide... I'm not sure if I was supposed to do that yet though, since from the looks of the forums we're supposed to do that after removal of the virus. I ran Malwarebytes and it removed 2 things after a full scan, but nothing has changed. Help would be greatly appreciated... thanks!

A:Have to left click multiple times, no right click, no start menu icons

Boot the PC in safemode with networkingPress Windows+R key and typecmd and click okIf your task manager is disabled,copy and run this commandEcho y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgrPress ENTERIf you're desktop is blank and unable to right click on it ,run this commandEcho y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer /v NoDesktopAfter the command is successfulRestart your PC in safemode with networkingPress WIndows+R key and type%temp% and click okIf you find a folder called SMTMP,Copy the folder to a safe location.Downloadhttp://www.techspot.com/downloads/4716-malwarebytes-anti-malware.htmlInstall,update and run a full scan Click on SHOW results.Select all infections and remove itReboot the PC and scan MBAM once in regular mode until you get a clean logDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)

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RELEVANCY SCORE 57.2

Hi,
I am after some help. My laptop has decided to reverse the right click and left click functions, ie: if I left click it now does not select but instead brings up a menu (which the right click button should and used to do!) I've tried holding down both buttons (as suggested by a friend) by this has no effect and I can't see any options to reverse the functions in the 'mouse properties' menu... and ideas please!
Thanks
ktp

A:Laptop keyboard mouse:right click and left click functions reversal

Hi ktp, welcome to Seven forums.

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RELEVANCY SCORE 57.2

I have Lenovo yoga 500-ISK and it has touch screen, but I have a problem with it as it doesn't work when I turn the laptop on. The touch screen is totally dead until I go to the device manager and disable and then enable an usb driver that is showing an error message. The message is: Unknown USB Device (Device Descriptor Request Failed).Then after I have disabled and enabled it, it just disappears. I have also tried to disable the features which allow the computer to shut down devices to save power. All the drivers are up to date and the laptop has been sent to the repair center twice. The lcd screen and motherboard has been replaced. both, I and the repaircenter have ran extensive tests and none of them has found anything. I just can't think any other solution than asking lenovo for a replacement device. If anyone has had similar problems and has managed to solve them, it woud be nice if you could help me in this. Any suggestions are welcome. 

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RELEVANCY SCORE 57.2

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










Solved!
Go to Solution.

A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 57.2

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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RELEVANCY SCORE 57.2

Windows 7 synaptics left click acts like right click after reboot and the right click doesn't work at all. I've downloaded the most recent driver & searched for a solution online but haven't found anyone who has fixed this issue. Did everyone just give up or am I not patient enough & haven't dug deep enough. If I use a USB mouse there are no problems it just seems to be with the built-in after I've used the USB mouse.
kyfarmgrl67
 

A:Solved: Windows 7 synaptics left click acts like right click

Click Start.

Click Control Panel.

Click Mouse.

Under Buttons(tab), you can configure the setting the settings for the track pad.
 

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RELEVANCY SCORE 57.2

I just received a new XPS 13 9350 non-touch Laptop yesterday and the left-click and right-click buttons on the touchpad do not work. I know there is the option for the two-finger tap right click; but, I want the actual buttons to work. Any help will do please.

A:XPS 13 9350 Touchpad Left-click and Right-click buttons not Responding

Same here, got the 9350 yesterday, the left and right click only work 10% of the time! ***!

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RELEVANCY SCORE 57.2

Dell Latitude - XPsp3

This is a problem with the built in mouse pad. I left click something like the desktop and the options menu comes up as though it was a right click. It's not a software setting, as I've checked them all, and I've reinstalled XP.

The only (temporary) fix I can apply is to plug in a usb mouse. Then the touchpad mouse will act appropriately. But it reverts back to this issue upon reboot.

Should I update the BIOS?

thanks
 

A:Dell laptop - left click works as right click, even after reformatting

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RELEVANCY SCORE 57.2

Using window 10 and everything was fine and one day lost the icon tray when right clicking the start button. Did a sfc scannow and came up:
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios

Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Thanks

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RELEVANCY SCORE 57.2

For the last few weeks whenever I left click on the desktop it brings the right click menu. This dosen't happen in the browser (firefox), but only in the windows desktop and start menu. However i the browser if I am on a web player like youtube, the portion that displays the video fails to display my cursor. as a result i am not able to control the video settings in the browser. any help is much appreciated !

A:Left click brings up right click context menu on desktop

Welcome to Windows Seven Forums.

System specifications would help, especially what type of mouse you've got, but at a guess I'd say there's something not right with your mouse settings.

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RELEVANCY SCORE 57.2

Not sure how else I can title this post!

I have a new Dell Inspiron 15r as of this Christmas, running Windows 8. I ran the upgrade to 8.1 but I still have a problem with my cursor wanting to "hover click" on links or browser tabs, as well as being stuck in the down position, when I'm not even pressing on the touchpad left button. I end up selecting an entire region of stuff while moving the cursor across the screen.

I can't figure out what to change or configure in Control Panel, or is it in the Dell Touchpad configuration utility?

In Control Panel/Ease of Access Center/Make Your Mouse Easier To Use I have unchecked "Activate a Window by hovering over it with a mouse." Still happens.

It's driving me mad - never had this problem with Win 7 or any desktop machine.

Anyone? Thank you.

A:Dell Inspriron Hover-Click and Left-Click Gets Stuck

If you go into Mouse in Control Panel, then click Device Settings Tab.. on the right there's a Settings Button. I turned off the ones that say swipe. I also disabled rapid app switching. To do that press Winkey-q click Settings on the top right. Type "swipe" in the box. You should see a box on the left about rapid app switching. Click it and you can then disable it.

This is my first laptop also. The mouse gestures drove me crazy. About all I kept was tap click. Also I bought a $5 optical USB mouse and a $.97 mouse pad. I keep these in my Laptop case. When I have time and room to set up the mouse pad I feel much better about using the machine.

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RELEVANCY SCORE 56.8

Can anyone help me identify a dvd drive (in the UK) to fit in an Ideapad 320 14ISK that I purchased thinking it had one installed, only to find it was a dummy drive.

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RELEVANCY SCORE 56.8

Good day everyone,I encountered a Blue Screen of Death on my laptop. It happens when I play League of Legends, and it does not occur at browsing or playing other games. Here's the Blue Screen:I think the SynTP.sys is linked to Synaptics Pointing Device, the touchpad.I have the latest drivers for my touchpad, yet another blue screen appears when I play LoL, and the same error is shown.Any ideas on how to fix this? Any help is highly appreciated.

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RELEVANCY SCORE 56.8

HiIm looking to upgrade and i have read manuals (two of them provided slightly different information) and also some general questions that i would like an answer from someone who is familiar with this particular model. First, i want to upgrade RAM and all i know is that there is DDR4 4GB(different from what manual says). from CPU-Z testCPU-Z also shows that NB frequency of current RAM is around 2700MHz and DRAM frequency is 1064MHzFrom manual i find out:Type and speed: DDR3L-1333 MHz/1600MHz max supported capacity: 16GB Slots: SO-DIMM x2 What i do not know is what type of RAM shall i schoose/machine supports. I guess since CPU-Z pulls real info from PC then i shall schoose DDR4 for free slotBut there is 2133MHz and 2400MHz memorys available, which one is best for this laptop?  Second question is about HDD, current one is 1TB HDD and also i have available extra bay for 7mm HDD only where usually is cd-drive.I want to take out HDD and replace it with SSD and put HDD into extra bay, will this model be able to manage two drives simultaneously, SSD as main one with OS and HDD for extra files?As i understood i need to replace HDD with SSD and make a clean OS install(already prepared USB installation media) and after everything is done and booted into windows then i will connect HDD into extra bay but should i prepare HDD somehow or it is simple as plug in and go?Is there anything else i need to concider as im planning to do all this by myself... Read more

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RELEVANCY SCORE 56.8

 i want to ask, for lenovo product ideapad 320 14isk, does it have 2 so dim or not

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RELEVANCY SCORE 56.8

My system is Windows 7I did install driver manually and it seem to be good.After i knew that it has a software "Power Manager" which can use to adjusting the charging parameter.After I install Power Manager, it can not to use that fucntion. It 's show another but not battery. Batter is not install. How to fix this problem, please help

























lenovo.jpg ?122 KB

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RELEVANCY SCORE 56.8

Ideapad 510S-14ISK - can SSD be upgraded from 256 to 512 GB? If so, how would I get it done, and how much would it cost? And while I am here, one reviewer said that this 256 GB SSD is a "slow" one. Is that true? Mike

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RELEVANCY SCORE 56.8

Hello All, I have just bought Ideapad 300S-14ISK last month. It came with 4GB RAM only and I found it way too slow even for simple task like browsing the web using a few Firefox tabs. I am thinking to upgrade the RAM to 16 GB to get a better performance. Using CPU-Z tool, I found that my notebooks has Samsung 4 GB DDR3L 1600Mhz single rank unbuffered non-ECC module with CAS Latency 11-11-11-28.  At the moment, I am interested in getting RAM from Corsair 16 GB kit (2 x 8 GB). They have at least two products:- Value Select, with CAS Latency 11-11-11-28- Vengeance, with CAS Latency 9-9-9-24 My question is, can I use the Corsair Vengeance in Ideapad 300? Will it run and able to take the benefit of using high performance memory modules?

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RELEVANCY SCORE 56.8

Hi All,I want to replace the slot for a dvd lector with a caddy (adapter for an ssd) , but im not sure which caddy should i buy. I've read that there are mostly 2 caddy's available, 9.7mm or 12mm and im not certain which one is compatible with my laptop. I would really appreciate a manual or the description of a caddy that will fit in the slot. Thanks in advance! Ezequiel PS: A recommendation whether should I put the old HDD (1 TB) in the caddy and the SSD(240GB) where the hdd was would be as well appreciated

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RELEVANCY SCORE 56.8

I have an Ideapad 300S-14ISK too and my understanding is that it has only ONE memory slot. Mine came with 8GB. Spec sheet mentioned - "upto 8GB DDR3L". The chipset can handle 16GB and I was wondering if I can put another 8GB in this unit (if it has 2 slots) OR even swap out the 8GB and put ONE 16GB, if laptop can support it. Thanks,

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RELEVANCY SCORE 56.8

Help me I think My laptop Gpu is nearly dead.it keep showing a black screen(Only for a 5 minute and then it comes back) when I open My aplication.

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RELEVANCY SCORE 56.8

where can i get this driver for windows 7 ?-> ACPI\MSFT0101i didn't see it in lenovo support page..

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RELEVANCY SCORE 56.8

Hi, I've had an ideaPad 500s-14ISK for about 8 months now.About a month after I got it, it had a problem where in the middle of working, the screen turned grey, the computer became unresponsive (the backlight was still working) and the only option was to force it to restart.At first I didn't pay attention to it, as it happened about once in 2 weeks, but recently it got much worse, going unresponsive at least once in an hour, sometimes 2 or 3.I decided to try and install some driver updates to try and solve it. Display drivers didn't work, so I tried Power Management also (including the one which came out very recently) without success.2 days ago (my Friday evening) I decided to try a BIOS update, as nothing else more recent worked. I downloaded the update from the "Downloads" section on the Lenovo website, followed the exact instructions on the update and the txt file that came with it. The update started the BIOS flashing process, and guess what? Screen went grey and unresponsive.I waited for some time to see if something might happen, but nothing. I turned it off, and with that the BIOS went bad. Now it is totally bricked, it does try to accept USB when I turn it on with Fn+R+Power though.Any help would be greatly appreciated.

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RELEVANCY SCORE 56.8

Good day everyone.I encountered a problem with my laptop yesterday. When I restarted my laptop, it showed me this:   Running startup repair always says "Startup Repair couldn't repair your PC". I have no idea what to do with this. My important files are in here, so it would be great if anyone could help me. 

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