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Windows 7 laptop drops connection when my router and modem are working

Q: Windows 7 laptop drops connection when my router and modem are working

I have a dell inspiron laptop. Core i3. It works fantastically. However, it will randomly disconnect from the internet and then reconnect (usually) soon after. Sometimes I need to restart the computer, or the modem/router but that's only a temporary fix. It prevents me from playing any multiplayer games or talking with people. Sometimes I can't even get Netflix to run because of it. Any suggestions? Thanks.

And by the way, my Macbook works fine.

RELEVANCY SCORE 200
Preferred Solution: Windows 7 laptop drops connection when my router and modem are working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 laptop drops connection when my router and modem are working

You should look for wireless drivers from the manufacturer.

Also look for a firmware update. A lot of times a firmware update on the router will fix a disconnection issue.

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RELEVANCY SCORE 84.4

Immediately after a power outage, my internet connection predictably drops after a set period of time or usage. It is either after about 30 min or 5-15 mins of watching Netflix. I have a modem hooked up to a wireless router and use the network on my iPhone, laptop and Roku. Since the problem, I have dropped to just having my laptop connected but this has not helped. The wireless network will disappear after the 5 - 20 mins, the light on the modem and router will show no internet (all other lights are normal). Internet connection will be reestablished if I either unplug both the modem and the router (not just one or the other) OR if I unplug the ethernet line from the modem to the router and plug it directly into my laptop (the internet light on the modem will go from "off" to "on"). Despite internet connection working from transferring from the router to the laptop if I connect it back to the router, the internet lights goes off again (resolves upon unplugging and plugging modem and router back in). The internet has not yet dropped when it is physically plugged into my laptop.

I have tried the following:
-Powercycling (temp fix until it crashes again)
-Plugging into a different outlet (I cannot connect it to a different phone line, only have 1 with DSL. Also, I do not have phone service or cable, just internet via DSL)
-Resetting modem
-Resetting 2 different routers
-Calling ISP, their test of the modem was inconclusive

Again, my wifi does not see my n... Read more

A:Modem and wireless router predictably drops internet connection after power outage

The outlets I have it plugged into has some type of electrical issue, two electrical devices have shorted out in the room they are in.Click to expand...

After you write that I cannot understand how you can then say

I do not think this issue is electricalClick to expand...

I was thinking electrical just from the thread title. Reinforced by your first five words: "Immediately after a power outage."

Whether the Westell and/or Linksys is damaged or if the whole cause is the "funny" electrical system I cannot tell. I think you should have a qualified electrician check out the system.

Internet Connection Type: Automatic Config - DHCP (I tried PPPoE and it never got a valid IP address from my ISP)Click to expand...

You tried PPPoE where? Unless you have the Westell bridged the PPPoE is specified in the WAN section of its router portion.
 

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RELEVANCY SCORE 74.8

Hi,

I have this problem with my home wireless network for quite sometime. I am using cable broadband with the motorola modem and aztech router.

The problem is that my internet connection drops suddenly everyday... I will power off my modem and router, restart it but still cannot get internet access. after a few tries, it might come back...

I have tested my router at my friend's place and it is working fine. So i thought it's the modem problem, so i also went to test the modem at my friend's place and it's working fine too. I even bought new ethernet cable.

I do not know much about hardwares and wireless networking. I do hope I can find the problem and get it solved soon...
 

A:working router and modem but no internet connection

how many pcs are connected on your network and do they all work ok except yours ?

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

As you are connected by wireless, please include the xirrus screen shots for both conditions - see how below.

Please post back here the make and exact model of the router and the make and exact model of the modem.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG etc

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply he... Read more

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RELEVANCY SCORE 73.6

I hope I'm posting this in the right category...
In any case, to begin, I just want to let whoever reads this know that I am definitely not the most experienced tech guy out there. A technician is supposed to come Sunday morning to help try and figure out this problem, but I figured I'd post it here and see what kinds of responses I receive.

A few days ago, I returned from a vacation to find that my old modem, a Motorola, had burnt out/died/lost power; I'm not sure. So we (my father and I) purchased through the recommendation of a Cox representative a relatively new 2 in 1 modem/router unit called the Gateway.

The wired connection, which we use for the desktop, has been perfectly fine. My laptop on the other hand, which I use wirelessly, might as well have no connection at all. Initially, it had no problem connecting to the new unit. I brought up my homepage, which came up deceptively quick, and told the technician that all appeared to be working normally. However, after going through some other websites, I found that it was loading pages/videos EXTREMELY slowly. After a while I did a speedtest, and after many trials I'm finding my average download to be about 1 Mbps, and upload to either be higher (?) at about 1.4 Mbps or unreadable. It should be noted that with the package we have, we should be getting about 30 down and 3 up.

My father and I talked with a couple Cox representatives on the phone, but they couldn't decipher the problem. There is ... Read more

A:Laptop has terrible connection to new modem/router

how many devices do you have that can connect wirelessly

does the cable connection work at the correct download speed reliably

can we see an xirrus screen shot - from a wireless PC

------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open t... Read more

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RELEVANCY SCORE 73.2

My internet is working on my laptop (wireless), but is not working on my desktop - same modem/router/etc used for both. What can be the problem?
 

A:Solved: Internet not working on desktop, but working on laptop - same modem/router, e

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RELEVANCY SCORE 71.2

My internet will drop permently if i connect my router ot my modem. I have purchased a wireless router and intended to use it with my Iphone and when firends come over with laptops they could use it as well. Because i live on 3 and a half acres i don't need to protect it well it doesn't bother me. For a couple of days it was working fine until i was playing a game and my internet just dropped and i investigated the issue and found when i unplug the router which is connect to my modems first slot (Ethernet cable) the internet will come back on but when i put the cord back in my net drops. ive tried changing the slots and trying different cables. I tried to google the issue and only found post about wireless internet dropping not all of my net dropping.
Thanks, Flyer.
 

A:Internet drops when using Modem + Router

Can I assume that even hardwired connections through the router also fail ?
Just to clarify.
Also,just to be sure that all is cabled and started correctly:
Tips on setting up broadband connection, courtesy of Johnwill

You don't need any setup disk to configure a broadband router.
Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.
• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:... Read more

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RELEVANCY SCORE 71.2

Hi all. Got a Moto SBG6580 modem/router about a month ago. Several times now, it has kicked out and just sits there rebooting. The "recieve" light will light for a bit but the "send" light will blink a bit and then drop back to just the "recieve".

I've tried:
1) letting it just sit there...sometimes it will reset itself, sometimes not
2) pluggin/unplugging a dozen times
3) pushing the reset button (seems to have the same effect as #2)

It can be out for several hours but if I turn it on/off enough times it will eventually connect again.

Any ideas? Is this a bad modem or is this a Comcast/Xfinity problem?

Any help is greatly appreciated!
 

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RELEVANCY SCORE 70.4

I Need some help. I got a new laptop and when i enable my wireless connection on my 2wire AT&T 2701 modem and turn my laptop on to connect to a wireless connection my modem/router losses all connection.Works fine when it is hardwired. Already tried 3 seperate modems all 2701 AT&T models.Called Att and messed with some configurations but nothing has worked.Possible line problem?Has anyone had similar issues?
 

A:Solved: 2wire modem/router loses all connection when laptop connects wireless

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RELEVANCY SCORE 70.4

I am having the exact problem (krustyzworld) had. I have an ATT 2701 2 wire modem/router that drops off when I use my wireless laptop, it works fine when I use a Ethernet cable connection. I have tried a second ATT 2701 with the same results. The only difference between (krustyzworld) and myself is I have the correct power source and my power light don't change (it stays on steady). What happens to me is that first the internet light goes out than the green dsl light goes flashing red, in less than a minute everthing returns to normal until the next random drop off.
 

A:Solved: 2wire modem/router loses all connection when laptop connects wireless

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RELEVANCY SCORE 69.2

Hello all

I have time warner cable and my Ambit modem stops working suddenly every now and then. i thought it might be because of the router, then bought a new router but the problem still exists. that day the cable guy came and gave another ambit modem but i saw the problem again today. usually i notice a yellow exclamatory sign on the internet icon in the taskbar, and then "send" light in the modem goes off, then i power off and on the modem and everything comes back. when i directly connected the modem to the laptop for 2-3 days i didnt see any problem though. where is the problem?, please help.. the cable guys are of no help..
i am on windows 7..
 

A:Modem drops connection intermittantly..

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RELEVANCY SCORE 69.2

it appears that there is wireless network card bug
I thought it was my internet service provider
they sent a new wireless modem
but I still having an internet connection drop
and the speed is not up to the advertised, in fact it s barely half
any suggestions?
thanks in advance
 

A:Wireless modem drops connection

What type of wireless adapter are you using? USB?
 

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RELEVANCY SCORE 69.2

I have a small home network (3-4 wired connections, 2 wireless, one of the wireless connections is a "Win7 Home premium" HP laptop).
My router of 6+ years is a Netgear WPN824 (802.11g/b, MIMO, max 108 mbps in theory).
I just switched from DSL to cable for internet (Comcast, modem is DPC3000). The cable internet service has been running for 1 day.

Q: Will an older router have problems with the switch to 1 mbps DSL to 12 mbps cable internet?

I'm noticing frequent router dropouts that seem to be connected to my Win7 laptop using its wireless connection. Then again, I'm not sure if it's just my router flaking out. When it drops out, *all* the wireless and wired connections lose their LAN connections. I can't ping any machines, etc. If I switch back to using my DSL, I don't see this problem.

If I'm using a "DOCSIS 3.0 cable modem" (DPC3000), do I need to upgrade my router (802.11n)?
If so, will any 802.11N router be reasonable, or do I need to look for certain specs?

If I *do* upgrade my router, do I also need to buy wireless NIC's of the same vendor/type in order to achieve decent wireless speed, or will my built-in wireless in my HP Win7 laptop suffice?

Thanks,
Fran Maurais
[email protected]

A:Incompatibility of cable modem and wireless router? intermittent drops

  
Quote: Originally Posted by fmaurais


I have a small home network (3-4 wired connections, 2 wireless, one of the wireless connections is a "Win7 Home premium" HP laptop).
My router of 6+ years is a Netgear WPN824 (802.11g/b, MIMO, max 108 mbps in theory).
I just switched from DSL to cable for internet (Comcast, modem is DPC3000). The cable internet service has been running for 1 day.

Q: Will an older router have problems with the switch to 1 mbps DSL to 12 mbps cable internet?

I'm noticing frequent router dropouts that seem to be connected to my Win7 laptop using its wireless connection. Then again, I'm not sure if it's just my router flaking out. When it drops out, *all* the wireless and wired connections lose their LAN connections. I can't ping any machines, etc. If I switch back to using my DSL, I don't see this problem.

If I'm using a "DOCSIS 3.0 cable modem" (DPC3000), do I need to upgrade my router (802.11n)?
If so, will any 802.11N router be reasonable, or do I need to look for certain specs?

If I *do* upgrade my router, do I also need to buy wireless NIC's of the same vendor/type in order to achieve decent wireless speed, or will my built-in wireless in my HP Win7 laptop suffice?

Thanks,
Fran Maurais
[email protected]


Perhaps upgrading the routers firmware will help fix this problem.
You will need to find out which version of this router you have in order to obtain the correct firmware versio... Read more

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RELEVANCY SCORE 69.2

So basically how the title is.

My internet would drop out/freeze. Router doesn't indicate any change in service. I plug my laptop into the modem, and have prime speeds.

Restart the router. Works for awhile.
Reinstalled the firmware manually on the router.
Set the Channel off of "Auto" and put on various options of 9, 10, 11 to avoid clashes with other networks.

Freezes. Now the router indicates there's no connection. Drag the cord out of modem and test. Prime speeds.

Okay, screw this - I went and bought a new router yesterday because, sure, that Belkin one was 2-3 years old. Set it up with same channel settings, etc.
Same.
Freaking.
Thing.

I have a laptop that runs a VPN (for work) that uses it, plus multiple iphones (3) and ipads (2) an AppleTV and a Samsung smart TV.

Like, help me please here.
 

A:Internet Drops Out, Consistent Speed with Modem, New Router - no solution

OK, but lets solve on thing at a time 1) ignore the VPN at work and let's get the home router stabilized.
The mobile devices are difficult to diagnose, so 2) stick with the PC for now.

Standard questions:

did you update the ethernet & wifi drivers on the PC?
have you looked to ensure your new router has the latest firmware?
*if* you have a DSL connection to the ISP, do you have the line filters on EVERY device connected to the phone line EXCEPT the line to the modem? *MUST HAVE*
Got to get these right first.

THEN, find the MTU that's right for you AT HOME and set that into the new router:

get a command prompt
ping -l 1500 -f 8.8.8.8
as long as you see Packet needs to be fragmented but DF set., reduce the 1500 by 8 and iterate with the new number
:: record the MTU that works for your ISP at home
The router conf page is accessible using your browser and HTTP://your_router_address/
You need the router password
set the new MTU. Also set a new router password and save the settngs.

The wired connection should be solid at this point.

The wifi should also be better, as long as you avoid other stations with the same channel.
I assume you've see the post re inSSIDER for wifi setup.
 

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RELEVANCY SCORE 69.2

Hi,

Hoping someone can help.

I have a Sony Vaio laptop running Windows XP with a wireless connection to a broadband router.

Several weeks ago my laptop started dropping the internet connection randomly (I'm alos unabel to access email when this happens).

My wireless network icon in my toolbar shows the connection as 'Excellent' but for some reason both Internet and Email is not available. The only way to fix the problem has been to restart my laptop which is very frustrating.

I've noticed that this also happens randomly when I'm at home (using different wireless broadband modem) so I think the issue is my laptop not the 2 x routers/modems.

I'm running NOD32 for security as well (but have been for 4 years now with no problems till now).

Please help.
 

A:Wireless connection to Router good but Internet connection drops

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RELEVANCY SCORE 68.4

I have a Speedstream 4100 DSL modem and when I just surf the internet it is fine. But when I play some online games I can only play for about 30-45 minutes before my DSL modem gets disconnected from the internet. Restarting the modem does not help so I have the restart the computer to become reconnected. This is starting to become very annoying. I'm wondering what your thoughts are on the situation. Any help would be appreciated.
 

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RELEVANCY SCORE 67.2

Hi guys,

Maybe you can help me out on this one, my grammar is ending at a point
Let me make this clear :

- PC connects to a wireless router ( D-Link ) , which is connected to a Zyxel ADSL Bridge , which belongs to the ISP

- the authentication to the ISP network is performed via MAC validation (that's all), the router is not set up with a PPPoE account, it's set up to obtain a dynamic IP Address.

ok, all works wonderful, birds are singing and out of the blue the connection drops ...

when I check the router menu, the WAN status remains at "renewing IP address"

My first thought was that the router is failing, so I brought in a second router to make further tests. But the same behaviour occurs with the second router aswell.
Where could be the fault ? could be something related to the communication between the D-Link and the Zyxel ?

suspecting the Zyxel now ...
Regards,
John
 

A:Router drops connection

What is a "Zyxel ADSL Bridge"? Does it have a model number?
 

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RELEVANCY SCORE 67.2

how come on my ehome 100 1.0 router my connection suddenly drops then reconnects

A:router connection drops?

  
Quote: Originally Posted by freaky88


how come on my ehome 100 1.0 router my connection suddenly drops then reconnects


It would help me, and other Seven Forum members here if your system profile was filled out as much as possible to aid you further, and give you a more accurate answer when problems arise (such as this).
Thanx freaky88

~grimreaper~

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RELEVANCY SCORE 67.2

Hello Sir,
I have problem with my COMPAQ 6125 Presario PC with Win XP Home as OS. Whenever I try to run Internet my Modem, after getting connected for some time, hangs and the connection drops. Sometimes the PC itself hangs. I have tried to get it corrected by the Vendor (I have Compaq Care Pack) but even after reinstalling the OS he is unable to fix the problem. Please suggest me a way out of the problem.

With thanks in advance,

Barun Tiwari
Malda, WB, INDIA.
 

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RELEVANCY SCORE 66.8

Hi all,

Got an XP to router question. We've got at least one other XP machine here and that works fine, all that was needed to connect was the WEP key. So, I'm stumped that this one doesn't work. Roommate issue and the new guy has no internet. Wireless, that is, going directly into the router works fine.

The other puzzle is that the computer sees our connection fine, seems to be connecting, says it's connected, but then there's nothing. (Although trying to connect again reveals that it thinks it's connected so I actually need to disconnect from the "limited or no connectivity" connection.
 

A:XP laptop to Microsoft router, connection not working

First off, try turning off encryption on the router to see if it'll connect that way. Note that you MUST also turn off MAC filtering if you have it enabled. Finally, when you use WEP, use only the hex keys, not the passphrase option.
 

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RELEVANCY SCORE 66.8

Hello!

I’m having trouble with my internet connection on my desktop PC, running Windows XP SP3. I connect through a router/modem provided by my ISP, connected to my PC with a LAN cable (no WiFi). It was working fine until a week ago. Now when I boot my PC, the connection indicator shows a “limited or no internet connection”; when I load Firefox, it tries to load my home page for a few seconds, then shows a “server not found” message.

The router and internet connection should be fine; when I plug my laptop (using Windows 7) into the router, it works normally.

I’m wondering if the problem could be related to some of the network/internet based stuff I’ve been fiddling with the last weeks – I’ve installed SugarSync and updated LogMeIn on the desktop PC a little before the internet connection stopped working (but both worked for a time), and I set up a local ad-hoc wireless network with the XP desktop as a host a few times so I could use both PCs online at once. (interestingly, I never managed to access my XP machine on the network from my laptop, and only once did I manage to access my desktop directly through my laptop (connecting the two with a LAN cable) – a second try didn’t work). I don’t recall fiddling with any of the adapter settings, though, so I can’t see that really being the problem. I don’t know if any of my services could be a problem – my only antivirus program is AVG, and has never created trouble before. Windows Update is trying to continue down... Read more

A:Solved: LAN modem internet connection not working on XP machine, working on Windows 7

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RELEVANCY SCORE 66.8

I recently needed a new router from my internet provider. They came to my home and set up Westell 7500 modem router. My home computer brings up internet with no problems or delays. Unfortunately, my wireless laptop won't recognize any network. I plugged it in using the ethernet cord directly to laptop and modem and still no internet. I'm frustrated, I use my laptop all the time and without the internet it's worthless. Can someone suggest a solution to this problem? My laptop runs Windows XP, if that helps.
Thank you for your time!
 

A:No Internet connection Windows XP and Westell 7500 modem router

does the laptop work anywhere eles

so the laptop does not work on cable or on wireless
your home computer how is that connected ?

lets see an ipconfig /all from the working home computer

and then from the laptop lets see a ipconfig /all and xirrus screen shot = make sure we know which ipconfig /all belongs to which PC
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
----------------------------... Read more

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RELEVANCY SCORE 66.4

Hi guys, any help would be grately recieved

I got a new Belkin 4-port router(WIRED) so I could hook up an additional PC which had been given to me..... but since getting them connected to the router I have been getting DC'd from Ventrillo comms, and any game I happen to be playing on-line at the time will lose connection to the server, however I dont completly lose net connection every time as any browser windows will not be affected nor will my Yahoo be logged off(everytime), this will happen randomly a couple of times an hour sometimes more. but was happening late last night(1am UK) every 10 secs or so
the longest it has stayed logged into EVE(an online only game) since the introduction of the router on friday night is about 1 1/2hrs my aim is to run 2 EVE clients at the same time ....one on each machine

I have seen a brief glimpse of a message as it DC's saying "socket closed" and the last time it happened I was on desk top and noticed my LAN briefly said it was "unplugged" for approx 1sec and then its ok again

there is no pattern to it either sometimes one PC gets DC'd...sometimes both

sometimes Vent gets DC'd and not the game, Yahoo has only dropped out once, it seems to be varying degrees of loss.....

The Belkin is purely a 4 port switch with 1 extra LAN socket marked Modem and is connected(via cable) to a Cable/TV box downstairs it is NOT a full gateway with built in ADSL modem

my cable tv box downstairs which gives me... Read more

A:Help with new Router - connection drops momentaraly

Make sure you have the latest firmware update for the router. Then reset it to factory default settings and reconfigure it.

If the problem persists please give us synopsis of the router problem.
 

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RELEVANCY SCORE 66.4

In our apartment we have 4 computers hooked into a netgear router, 1 wired, 3 wireless. The computers that are connected wirelessly seem to consistently lose the connection to the router, sometimes all at the same time, and other times it just seems like one or two of them lose the connection. The connection is reestablished quickly, usually within 30-40 seconds, but it's still an annoyance when surfing, and a huge problem when someone is gaming or transferring data. I was wondering if anyone had an suggestions. Thanks.
 

A:Wireless router drops the connection

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RELEVANCY SCORE 66.4

Hi everybody,

I'm about at my wits end with my Internet connection dropping, and I would really appreciate some help. There is an absolutely crushing feeling when BlackBoard drops the essay that you weren't allowed to copy and paste because the router is down again.

Technology in the loop:
Actiontec C1000 on Centurylink DSL 12 down/5 up
Macbook over Wifi running 10.9.5
Windows 7 Desktop over Wifi
iPad on iOS 8.1

Both computers connections drop intermittently but not completely in time with each other (i.e. one will lose connection shortly before the other). Sometimes turning wifi on and off with the device helps temporarily and sometimes a router restart is required.

I have a bunch of other tech issues, but this one seems pretty isolated. I'm not sure what other information you guys might need to help me diagnose and fix this, but I'm more than happy to provide more info. Thanks!
 

A:Router drops connection every few minutes

does the ipad also drop the connection ?

As it drops every few minutes

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

On the
Windows 7 Desktop over WifiClick to expand...

------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Download this file "DOWNLOAD WI-FI INSPECTOR Vx.xx "
( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo now )

There is also a xirrus gadget, But that does not have all the fuctionality "DOWNLOAD GADGET Vx.xx

Alternative links - Use the links below
http://www.softpedia.com/progDownload/Xirrus-Wi-Fi... Read more

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RELEVANCY SCORE 66.4

Having problems with dropped connections at a relative's house.....

Setup:
Voyager 2091 router directly into master BT socket via splitter.
No extensions, no test socket - just 2 wires coming into the BT socket into slots 2 and 5
Newnet 8MB ADSL
Connection speed around 6500kbps
attenuation 32.0db
SNR 13db

When the router is switched on, it connects to the internet absolutely fine, and download speeds are pretty good. After 30-40 minutes (sometimes more, sometimes less), the internet connection simply drops - the DSL light goes out and stays out and only a reboot of the router solves the problem.

I don't get the chance to visit very often, and my relative is not very tech savvy so it's difficult to try to get anything tested. Newnet have run some checks on the line and haven't found any problems. I ran a line test from dslreports.com earlier today and it came back as a pass. I and am now wondering whether the problem is the BT line, at the exchange or if it's the router.

Any suggestions as to what the cause of the problem might be or anything to check?
Is it worth paying for a BT engineer to check the line?

appreciate any help!!
 

A:Voyager router drops connection

Well, that sounds clearly like the router if it happens anytime you switch the router on. If it were line problems, I would expect different symptoms.
 

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RELEVANCY SCORE 66.4

Hi guys!

I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it.

The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major issue, but losing 2-3 seconds is really something you want to avoid while player FPS games for instance.

Any help will be greatly appreciated.

Oh btw, my network adapters is:
- Intel(R) WiFi Link 5300 AGN
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

And my router is a "Belkin N Wireless Router" (here's a link: Belkin : N Wireless Router)

If you need any other information in order to help, just let me know. I really want this to be fixed.

A:Router connection randomly drops

  
Quote: Originally Posted by ega


Hi guys!

I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it.

The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major issue, but losing 2-3 seconds is really something you want to avoid while player FPS games for instance.

Any help will be greatly appreciated.

Oh btw, my network adapters is:
- Intel(R) WiFi Link 5300 AGN
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

And my router is a "Belkin N Wireless Router" (here's a link: Belkin : N Wireless Router)

If you need any other information in order to help, just let me know. I really want this to be fixed.


ega

Hi and welcome

One thing I have noticed is that IP-6 support makes some wifi routerd drop at random intervals. to disable ip-6 right click networking in sys ray and click on networking and sharing, click change adapter settings, pick the adapter, right click, and goto properties. un check ip-6

Hope this helps and let us know if not

Ken

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RELEVANCY SCORE 66.4

This is a strange one to me....

I run a network connected to a cable ISP through a Netgear Dual WAN router, then to a netgear 24 port switch. My cable internet connection runs fabulously, then at random times just cuts out. I continue to have cable/PC lights on my m odems, indicating all is well, however I cannot connect to the internet. I can log in to the router from any workstation.

If I connect directly to the modems, I seem to have no problem.

Most confusing, is that I cannot see any pattern to the drop out time.

Additionally, it seems sometime I can release and renew the Dynamic IP's, which solves the problem, other times I have to reboot the whole system from cable modems, to router, to switch, to PC's.....

I suspect it's a configuration issue, but what i do not understand is the seemingly random drop out times, or where the configuration error lies.

Any ideas? Help? Please...?
 

A:Dual WAN router drops connection to ISP

Have you uploaded the latest firmware? Is the router overheating. Are you exceeding the bandwidth capability? When you log on to the router can you see the Wan IP address and DNS server IP's? Is there anything in the logs? Can you ping a website by IP address?
 

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RELEVANCY SCORE 66.4

I just got a dlink 624 wireless router and my connection keeps dropping after a little while. I have to reboot to reestablish a connection. This is really aggravating. I tried calling dlink but I am on hold forever and never get to speak to someone. Connection is fine if directly connected.
 

A:Dlink 624 router drops connection

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RELEVANCY SCORE 66.4

I'm clueless about the hardware side of things, so I was hoping some of you folks could shed some light on my problem.

The title is slightly misleading, because what happens is at 4 O'clock every day the 'ADSL' light on my Zoom X5 router will flash quickly for around 7 seconds. While this happens I cannot access the internet. This will then continue for the rest of the day every 5 minutes. The issue is worse when I try to game or download things, if I am not using my computer it takes ages for the light to begin flashing. I cannot understand how it only happens at 4 O'clock every day. About a month ago it would D/C at 6 O'clock instead and last year it wouldn't work at all. I have had all kind of line tests and tech guys out to my home and none seem able to fix this, all telling me there is nothing wrong.

I have tried pretty much every fix on the first page of google search and some additional ones with no luck..
 

A:Router drops connection every 5 minutes

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RELEVANCY SCORE 65.6

Hi, I have a Linksys Wireless-B router, model BEFW11S4. Every time I try to stream video content from places like Music Choice or the MLB.com media player, my router completely drops my LAN connection. I know it's dropping the LAN and not just the Internet because all of my devices disconnect and I also cannot access my router configuration. I have to power cycle my router to regain my connection. I can stream video without a problem if I connect my PC directly to the modem. But this is a hassle because I am also running an Xbox, Xbox 360, and another PC on the LAN. If anyone has any idea as to why this may be happening, I'd really appreciate the help. By the way, I have the entire network hard-wired and the wireless capability disabled. I can probably provide more details as they are needed.
 

A:Router drops LAN connection when streaming video

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RELEVANCY SCORE 65.6

I have a cable modem. I use a Netgear WGR614v6 wireless router. It is connected directly to one computer and through a wireless to another. A few days ago, it started dropping the internet connection. Everything on the modem is fine and if I go through the modem directly, it works. I have tried rebooting everything, upgrading the firmware, resetting the router and it is still dropping. I can get it to pick back up by doing a release/renew on the router but this isn't an acceptable solution. Last night, it was dropping about every five minutes or so.

Can you help?
 

A:Router drops internet connection repeatedly

Are you in a suitable location to receive signal? And, if so, what is your signal strength?

~Simon
 

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RELEVANCY SCORE 65.6

I have a NetGear FWG114P Router with a desktop PC, an IOMEGA backup drive, and printer all pugged directly into the router. I also have a Dell laptop with XP SP2 and a NetGear wireless G card. The router drops the connection to the laptop very frequently. The connection to the desktop and the printer have no issues and the connection going from the laptop to the router is fine. The only way to restore the connection is to re-boot the laptop or the router. I have tried everything to eliminate the problem as it has lasted for several years. Upgrading the firmware on the router, buying a new 5.8Ghz phone, and installing a more powerful antenna to boost the signal, have not made a difference. The signal strength is consistantly strong, so I know that is not the issue. Recently I tried something that did work but I do not understand why. I keep a browser session open to maintain a connection from the laptop to the Router - specifically when I boot up the laptop I login to the router and keep it logged in the entire time I am on the laptop. That way my connection to the router does not drop. I would much rather find the real cause of this problem. Any ideas?
 

A:NETGEAR Router drops wireless connection

It seems that no one ever responded to your post. However, I can vouch for exactly your experience. I bought my FWG114P after my previous FM114P failed suddenly after about 3 years. I wasn't happy about it failing but it was reliable as long as it ran. But the FWG114P is anything but reliable. I'm on my first replacement now and it drops the wireless signal randomly and for random periods of time just like the first one did (it does seem to come back of its own accord most of the time, without a computer or router reboot). I have given up trying to get Netgear to admit that there is some fundamental problem with the wireless function of this device, basically because I don't want to hear them tell me one more time that it must be interference (obviously interference that just happened to start when I bought the first FWG114P!). Even pointing them to various forums where people are complaining about exactly this problem doesn't seem to make any difference! I haven't bothered getting a third machine because I know it will have the same problem. Yes, it's disappointing and frustrating.
 

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RELEVANCY SCORE 65.6

Short description: My PC's connection to our cable modem dies and reconnects once an hour. Other devices connected to the cable modem don't lose connection and remain connected to the internet while this happens. This happens regardless of which network card / wireless card I use on my PC, or which port on the modem I'm connected to.

Modem: Cisco EPC3925 modem
PC: Windows 7
Motherboard: Asus Z97 Deluxe (NFC & WLC)
Network Adaptor #1: Intel® I218-V Gigabit LAN
Network Adaptor #2: Intel® I211-AT Gigabit LAN
Wifi Adaptor: Broadcom 802.11ac (VEN_14E4&DEV_43B1)

Troubleshooting tried: Reboot PC, power cycle modem, reset modem (using pin), latest drivers asus support installed. Disabled network card option to allow PC to deactivate it.

Additional details: I only notice this problem when I'm playing World of Warcraft (WoW), as I'm relying on the connection to be able to play. I don't notice this problem any other time. However, as the connection comes back again almost instantly (within 10 seconds), I doubt I would notice it any other time.

I only noticed this morning that it's happening on the hour. This morning so far 08:44, 09:44, 10:44.

Any help greatly appreciated as this is a very frustrating problem for a WoW player.
 

A:Solved: PC connection to router drops every hour

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RELEVANCY SCORE 65.6

Hi, this issue has been going on for a few weeks now, i will be using the internet and it will suddenly drop out. My computer is connected to my router, this connection is fine it is just the INTERNET connection that drops out. When this happens all of the computers on the network are affected, please help! If any extra information is required just ask.
 

A:Solved: Internet Connection drops out from the Router!

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RELEVANCY SCORE 65.6

Hi

Hope you can help, I had to factory reset my router for security purposes etc, and after this Ive had problems with a lost connection when I connect via a wired router (philips snb6500 11g)

If i wire direct from modem to PC (vista) then the connections stays ok, but when i connect via the router i lose connection perhaps after an hour or so - this is resolved if I reboot them all - modem, router pc in that order etc - I cant at the moment get one computer to stay on let alone the second wired pc needed also!

Had this problem before and it was suggested that I updated the firmware (which i have already done this)

Im a bit of a novice really but can do basic bits etc under guidance - im sure this problem is just a config type fix buty not sure what to change etc and how, anyway I hope this might be enough info to start off:

Tearing my hair out now as ve had this probl for over a week!

Windows IP Configuration

Host Name . . . . . . . . . . . . : behemoth
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-1D-09-27-8E-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::75fa:595d:59c2:dd3f%9(Preferred)... Read more

A:wired router drops connection after reset

If upgrading the firmware and resetting to factory defaults and reconfiguring don't cure this, it may simply be a defective router.

The system work fine connected directly to the modem, but introduce the router and the problem occurs. Diagnosis: The router is the cause.
 

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RELEVANCY SCORE 65.6

We have Telus DSL internet, a Linksys ADSLME1 Instant Broadband Series Modem with an EitherFast Cable/DSL Router (with 4 port switch) model BEFSR41. We have two computers (one desktop and one laptop) connected to the router.

Our internet connect gets dropped several times a day and I have to unplug and replug in the router. I've noticed that it gets dropped most often when we're trying to upload something (like a photo to Facebook). This happens from either computer. Suddenly the signal sends but won't receive.

Last year I replaced the modem because it was doing this and it seemed fine for a long time. Now we're back to this issue again. Any ideas?
 

A:Solved: Linksys DSL Router drops connection

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RELEVANCY SCORE 65.6

Hello,
I have several computers on a home network connected to a FiOS router (Actiontec MI424). My laptop drops the connection to the router intermittantly but enough to make it unusable. I have been running ping in a loop to determine that it is mainly the one computer (HP elitebook 2530, w7, x64) and it is only the connection to the router. Other observations:
1. It only happens to this router. The laptop connects fine at work or wirelessly to other non-FiOS networks.
2. It happens whether the laptop connects wirelessly or wired to the router
3. It happens with static or dynamic IP address assignment
4. The router has been replaced and has current firmware
5. I only noticed it in the last month after I reinstalled W7
6. I have disable IPv6 as suggested on this forum
7. When I run ping in parallel on two computers only my laptop shows the connection dropping
8. I have reinstalled all the network drivers on the laptop but as I mentioned above, the laptop is fine on other networks.
9. The problem happens even if I reduce the number of computers on the network
10. Lastly, while I see the problem 99% of the time on my laptop, I have seen another laptop and the wired desktop computers unable to ping the router. This is very infrequent: a few dozen packets dropped over 5 hours vs. 5% packet drop for my laptop.

Any suggestions would be greatly appreciated. I can't think of anything else. The FiOS people have run out of ideas as have my IT friends.
-Beau
 

A:IP connection to FiOS router drops intermittantly

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RELEVANCY SCORE 65.2

Often my router drops connection to all my devices. Multiple times a day. It's only for a minute or so, but it's annoying. I'm using a Linksys Wireless-N router (WRT160N) with WEP encryption. I'm running two Windows 7 laptops, LG BluRay player, Apple TV, Xbox 360 (Wired) iPhone 4, and a iPad 2. It doesn't matter if I'm browsing the web, watching Netflix, or playing a game, the connection gets lost. As we speak it happened again. I have no clue on what to do. I've reconfigured it multiple times. Firmware has been updated months ago. I bought this about nine months ago. This has been a problem since day one, only now I'm seriously getting fed up with it since I started working from home.
 

A:Home network router constanly drops connection.

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RELEVANCY SCORE 64.4

I am having problems with my internet connection periodically dropping out, and for no obvious reason. If I leave the PC for a period of time then return to it, the internet connection has dropped, and neither Chrome nor IE browser can access the web.

Each time this happens I use the IE option "Diagnose Connection Problems"; Windows runs the diagnostics check, tells me to turn the router off and on again and wait three minutes, then press "Continue". Within minutes it gives me the message "Internet connectivity has been restored", and I am online again.

The last few times this has happened, I have received a screen from my Zone Alarm free firewall, saying a new network has been detected. I have attached a screen grab to show this - could the problem be with my firewall as well as my router?

A friend suggested I go into Device Manage, Network Adapters section, and untick the box labelled "Allow the computer to turn off this device to save power" under the Power Management tab. Although it looked promising for a few hours, this hasn?t fixed the problem.

The broadband is with Eclipse - my employer provides broadband to my home address to enable me to work from home, so I may be limited in what control I have over the router settings. They have provided a DrayTek router, model "Vigor 2710n", and I connect using an ethernet cable. I also use the wireless function of the router to connect with my work laptop when wo... Read more

A:Wired internet connection periodically drops out - using DrayTek router

Look for interference sources. Be sure none of the equipment is within 10 inches of any surface such as a wall, and is 12 inches or more from any corner... or heat source... or electrical fan or special lighting.

Some TV or video screens can also have an influence if within 20 inches.

Didn't see your screen grab.

Can we assume you have attempted to uninstall, then install to a different setting?
 

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RELEVANCY SCORE 64.4

Hello --

I'm using a linksys wrt54g router to distribute wireless in my house. I've been experiencing some problems with the wireless connection and my laptop,
an xp pro system which according to the specs has an onboard "intel 801.11b wi-fi" card.

Basically, when i start up my computer and connect to the home, network performance and speeds are good for some time, but after a while the internet becomes inaccessible; i am unable to ping anything, including my router; and i am unable to repair my connection / renew my ip address. meanwhile, the connection icon remains in xp's notification area and continues to report a good connection and speed. the only apparent fix is to reboot my system, at which point things seem to return to normal, until it happens all over again.

I contacted linksys support and changed the broadcast frequency, and updated the router's firmware, as they suggested, but no dice. I was hoping that I had a 2.4 ghz phone, seeing as how that problem has cropped up and been addressed in other posts on the forum, but no luck there either.

I've noted that in particular, this happens when I'm running a file-sharing program like bittorrent -- could it have something to do with some kind of isp-based throughput limiter? it also seems to happen when i'm running a game like madden at full-screen.

Could an upgrade to sp2 help me?

Any suggestions, advice, help, etc., would be much appreciated!

Thanks --

fiveeasy
&nb... Read more

A:Wireless connection drops with linksys router, bittorrent (apparently)

Hi...
I had the exact same one for about a week. I had the same problem, not to mention that signal strength was really poor. I however, had the wireless router acting as a switch and going through a Linksys 8-port router.

I got rid of the Linksys, though I like Linksys and got a Netgear wireless. Signal strength is better, but I still have small problems with the Netgear locking up my 8-port Linksys... Then I have to reset the 8-port and all is well.

Also, I have discovered that with both routers, I was not able to set a static IP on my wireless card. I could set it, communicate within the LAN, but not to the WAN side. Neither the Netgear nor the Linksys would work like that.

As far as SP2 and the Linksys... That was a major no go for me. It just made things much worse.

I have not had the time to really play with my setup, so I can't give you much advice on solving the problem. Just wanted to let you know that you are not alone.
 

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RELEVANCY SCORE 63.6

Hello,

I have a problem with my device Toshiba Satellite P50-C-18C: the WIFI connection drops unexpectedly and randomly. When this happens, restarting the laptop is not helping, the only way to solve it is to power off and restart the router.

The laptop has Intel Dual Band Wireless - AC 3165 as the WIFI card. I had updated the driver constantly, but the problem still remains.

Any ideeas?

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RELEVANCY SCORE 62.8

I have a significant problem with my computers not recognizing my d-link router. I screwed something up today and now my router won't work. I have had the router for years working just fine, but today I was trying to connect a new kindle which wouldn't connect to the Wi-Fi and I lost the router after screwing around with configuration.

Basically I've been trying to re-install the router, I changed the SSID but it appears the d-link quick router setup software recognizes the modem as the router and won't re-intall my router thus denying me access. Has anyone ever ran into a situation such as this? Please help...
 

A:D-Link Software recognizing modem as Router, router not working

Find the reset switch (usually a smal hole and you press a paper clip into it for ~5sec).

That will bring it back to day-1 default settings.

Unless you are attaching to the modem/router using USB, there's no software to be installed
(that's only used for USB) - -
just cable the eithernet cable to a LAN port on the router and then you can configure it
 

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RELEVANCY SCORE 62

Hi all,

First, thanks in advance for the help from anyone and everyone.

My family bought a new router, ASUS RT AC56U, which on Ethernet is pretty decent; It gets 200Mbps + on speedtest.net. However, when I try to go on wifi, no matter what network adapter I use, the speed never breaks 15Mbps which is not exactly sufficient, and drops even more as I move into my room, which is further away and places a concrete wall between my laptop, phone, tablets, and the router. We have one "homeplug" that routes the network via ethernet through our power sockets but this is reserved for the desktop; the speed here is insignificant as the desktop isn't used much...

My current laptop is the HP envy 14 sleekbook (14-k016tx) which supposedly has b/g/n adapter. Also, a few other laptops wanted to benefit from the new router and our 300Mbps internet optic fiber service plan, so we purchased a Mercury MW300TV usb receiver, which detects as a Realtek device [RTL8191SU] for some reason (thanks, China). The CD that came along with it does not include a working driver so I just tried out 3 of the top results I could find on the internet.

I have messed with a lot of settings in vain; my internet connection is still ridiculously slow on wi-fi. Any advice would be appreciated.

I am ready to post any additional information should it be required.

Thanks again in anticipation. Your responses will be read with gratitude.

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RELEVANCY SCORE 61.6

Clueless one here.

I purchased a Dell Inspiron 4000 Laptop through an old workplace several years ago and want to connect it to the internet using a 3COM FE575C-3COM 10/100 PCMCIA card with a dongle. The laptop is still set up to connect through a VPN that no longer exits (old workplace went under). and I'm not sure if that's hindering things. That'd be great to erase all settings for that if someone wanted to walk me through it, but that's not the main reason I need help. I am the "admin" and have the "admin" password on the laptop.

First off, the laptop can see the hardware (ethernet card) when I insert it, but the connection is NOT showing up on my Netgear router that is connected to my Comcast Cable Modem (which is currently working on my MAC and how I'm typing here). When I go to set up internet connection on my laptop, I'm pretty clueless as to what to do (obviously not dial-up). I've created about 2 new VPN's, but nothing works. I don't have wireless, but I did have a wireless card that was able to get me onto the internet a few times (presumably mooching bandwidth which I don't want to do), so I know it can work or at least should work with a correct card set-up. I don't know if the hardware I bought is bad, the internet connection is just not set up correctly and/or why my router is not even seeing my second computer.

HELP!
 

A:Connect Dell Windows 2000 Laptop via cable modem using a router and PCMCIA LAN card

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RELEVANCY SCORE 61.2

16-month-old Y50-70 Laptop running Win8.1 has recently started dropping wireless connection after being used for 3 or 4 hours (& getting hot maybe?).  Have tried a new xfinity Gateway modem, a new Rosewill AC750RT Dual Band router, and a TP-Link AV200 Wireless Adapter which have helped a little.  I use a cooling fan in the stand the laptop sits on.  So would it be the fan in the laptop itself dying already (even tho it's only a little over a yr old)?  Or could the internal fan just be dirty & is it possible to clean it?  Thanks for any advice.

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