Over 1 million tech questions and answers.

HP desktop can't get past the HP blue screen

Q: HP desktop can't get past the HP blue screen

The Z200 desktop stopped working. Now it's stuck on the blue HP logo screen. It's not the harddrive, because I tried it on another desktop and harddrive works. Any suggestions?

Preferred Solution: HP desktop can't get past the HP blue screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: HP desktop can't get past the HP blue screen

Hello, Thank you for posting in the HP Support forum. Welcome ! Please, take your time and read this article. Follow the most appropriate step based on your issue:>> http://support.hp.com/us-en/document/c01884928or watch this video >> https://www.youtube.com/watch?v=i0mKux2T2DU You might eventually need to use either Microsoft Windows System Restore OR HP System Recovery.Please, use first System Restore and if this does not help, go to HP System RecoveryMore information and details how to use them >> http://support.hp.com/us-en/document/c01835735 >> http://support.hp.com/us-en/document/c01867418 (this option will let you restore your Windows and PC to factory default condition). Use as a last resort if nothing else helped. Please, provide your feedback and let me know how this goes.

Read other 1 answers

My computer is on a blue screen and it wont come off.. please help 

A:My Desktop wont go past a blue screen

Tryfe_lyfe Hello;Allow me to welcome you to the HP forums! Hard to help as you didn't provide us any details about the PC, the OS you're running, or the screen -- other than the color. We need the detail product number of your PC.  There should be a sticker with this information on the case. Also, need to know what Windows version your PC is running. We need that information because troubleshooting steps are different for the various Windows OSs.IF it's running Win10, did it come with that preinstalled?  If not, what was the prior OS of the machine and how long ago did you do the Win10 Upgrade?  And, was your machine OK after the Upgrade or were you having problems, and if so, what were those problems? Also, you say this is a blue screen ... so, does it have text on it (like with as BSOD)?  Does it have a set of rotating dots? Does it have an HO Logo? We can proceed once you provide the information.Thanks

Read other 1 answers


Got a weird one, i have a HP Compaq 6715s and it will not boot past the HP desktop screen with the power supply plugged in, but when i am running it off a battery it boots straight into the desktop. Tried this several times and it does the same thing, adapter plugged in wont boot past desktop screen, no adapter boots fine. I should also mention that once the laptop has booted if i plug in the power supply it starts to charge fine>>>???

A:HP Compaq wont boot past Blue HP Desktop Screen with power supply plugged in..

any help?

Read other 1 answers

Thanks for the previous help everyone, but I still can't get past the blue registry error screen when trying to start my kid's Dell Dimension 2400. I can't get into safe mode, a prompt, anything! Even Recovery Console will not cooperate. I had finally decided to try and reformat the HDD but I can't seem to even do that! Recovery Console wants me to select an installation, and as soon as I select C:\Windows, it's back to the ugly blue!
My tech message is:
***STOP: 0x00000051 (0x00000003, 0x00000003, 0x0000000, 0xE1181000)

The last sequence of numbers has changed a little each time I get there, but the other ones stay the same. No luck taking out the CMOS battery either. All it did was make me have to reset the time
HELP or I may have to call Dell, yikes! Thanks again!!!HELP, I can't get past the BLUE Screen!

A:HELP, I can't get past the BLUE Screen!

Read other 16 answers

Yes I have done searches to try to figure out a fix to my problem, but all the ones that I have found contain users who were successfully get past the blue screen long enough to get online or do anything as a matter of fact.

on to my problem,

whenever I turn on my computer, it asks me what mode to start in, normal, safe mode, safe w/ networking, and safe w/ command prompt. No matter which one I choose, the blue screen pops up and then nothing happens. It doesn't begin physical memory dump or anything, it just sits there frozen. I do not want to do a full system restore because I foolishly did not back up my data. ANY help would be very much appreciated!

A:Cannot get past the blue screen

Try using the Last Known Good Configuration.To start your computer by using the Last Known Good Configuration feature, follow these steps: 1. Start your computer. 2. When you see the "Please select the operating system to start" message, press the F8 key. 3. When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER. 4. If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.http://support.microsoft.com/kb/307852If this doesn't work and you have the installation CD for the operating system try using the Recovery Console.Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.4. Whe... Read more

Read other 2 answers

i try to start my computer it just brings me to a blue screen error message ***stop 0x00000024 (0x00190203,0x867FE8D8,0xc0000102,0x00000000)then it just restarts and restarts loop my computer didnt come with a disk so i dont know what to do
i have phoenix bios
windows xp media center edition 2005
sony vaio model #PCG-8V1L

A:cant get past the blue screen

When you turn your computer on start tapping the F8 key. If this works select Last Known Good Configuration - Enter.

I searched your error at Microsoft Knowledge Base. You try.

For me to get into System Recovery (back to factory settings) with my eMachine I start tapping the F11 key when I
turn the power on.

To call your computer manufacturer - Start - control panel - open System Icon - General Tab - Support Information
Their phone number should be listed here.
See if they will allow you to buy an Install CD
It worked for me. Been a long time, I may still have been under warranty.

For your next computer get an exterior hard drive and something like Acronis to back up your hard drive.
Even so that can fail. I have an extra hard drive that's loaded with the same operating system for
Windows XP and Windows 7
When my Windows XP and Acronis failed, I switched hard drives and ran Error Checking. Connected as a slave.
That corrected the hard drive that wouldn't boot.
Desktops are easier to work on.

Read other 1 answers


My mom was concerned about some error messages she was getting about low virtual memory while surfing the web on her laptop (Dell Inspiron 1000), so she wanted me to take a look. I ran the free Microsoft Live One Care Safety Scanner. It didn't come up with any viruses or anything, just a bit of temporary files to delete. A while after the scan, the screen went blue saying "A problem has been detected and windows has been shut down to prevent damage to your computer." I tried restarting, and that message now appears before I can even get into Windows. I tried restarting in Safe Mode, using the last known working configuration, etc but nothing has worked. Under technical information, it says:

STOP: 0x0000007E (0xc0000005, 0x81EAA562, 0xFA3CA7E4, 0xFA3CA4E0)

I was hoping I could get some advice? Thanks!

A:Can't Get Past Blue Screen

Hi and welcome to TSF please go to C:\Windows\Minidump
and copy the info to a folder name it minidmp, next right click on the folder and choose send to zip option, next use the go advanced button on your thread page, then the paperclip icon to attach the folder and upload the info someone here will then be able to run a debug and try to pinpoint the issue

Read other 7 answers

I haven't installed or downloaded anything new. Computer keeps trying to log onto Windows. I have tried Safe Mode, Last Configuration, F8, etc.. Nothing is working. Error Message is Stop 0X0000000A, 0X00000032, 0X0000001D, 0X00000000, Ox804FB69B

A:Cannot get past Blue Screen

You could try booting from the Recovery Console and running a Fixboot or a chkdsk /r.

Read other 2 answers

Helo there. The other day my computer went off a blue screen appeared and it jst shut down i switched it back on and it was fine for about 15 minutes then again blue screen and shut down. Now i cant get it past the boot sctreen becasue it just crashes on that screen/If im quick i can press esc to get to the switch screen where it says mem test ok then it crashes i cant get into bios or boot device. Thinking it may be a hardware problem I changed graphics cards still saem problem and I changed the PSU still same problem. I dont have a clue what is wrong with it as it was fine the other day here are the specs.
Packard bell Imedia 1702
Amd 64 3200
512 ram
180gb hard drive
128mb radeon 9200
Also i am running windows vista ultimate. Any help would be appreicated thanks tom.

A:Blue screen ,cant get past boot screen HELPPPPP

Read other 7 answers

My computer does the start up, then gets to the blue screen and freezes, i've tried using my disks to do a system restore, but i wont even do that!!! anyone have and ideas of what we can try now??? any useful help is appreciated! thank you

A:start up then won't go past blue screen

Blue Screen as in BSOD?

If so, what is the bugcheck (STOP error)?

Regards. . .



Read other 1 answers


First, I am not what you'd call technically literate....

I have an emachine m6809 laptop. Earlier today the machine seemed to freeze up and I ended up shutting it off by pressing the power button. I left it off for a number of hours. Now I can't get past the blue Windows XP screen that is divided in half where you click to enter and begin work. All the keys are frozen. The only way to turn the machine off is using the power button. I can't seem to get past that.

Any ideas?

A:Cannot get past blue Windows XP screen

uh, ctrl+alt+delete?

i used to have this problem when XP first came out, dont know what it was and thats the only thing that would do it for some odd reason... if you get in, i suggest you backup all your work then reinstall as this fixed my problem 2 years ago...

Read other 10 answers

I have a dell xps 14z running on Windows 7. My laptop was running fine until I attempted to close windows Media Player, which froze up. I then tried to open a task manager which resulted in an unresponsive black screen. I used the power button to close my laptop and upon starting-up my laptop it went to a black screen which displayed "windows is loading files ". Then it briefly flashed the windows logo before sending me to a colorful blue screen with a flowery back ground and a moving cursor. Running in safe mode and trying the windows repair option results in the same ending. Any idea how to get my laptop running normally again, hopefully without loosing my files?

A:How can I get past a blue background screen?

Please follow the instructions posted here.


If you already have the DMP files please upload them in your next post.

Read other 2 answers

Hi My name is Ben


I get the error code 0xc0000098 after trying to start windows setup from windows boot manager. Please help If you need more Information I would be happy to provide more just ask.

A:Help with getting past Blue Screen of Death

Somebody Please I realy Need the help I have fought this problem for four days strait trying to fix this.

Read other 4 answers

Can't get Xp on Dell Diminsion 4600 to boot up. Boots to blue screen. Have tried repair from windows install disk... no go. Have used F12 to boot from cd. Have tried to boot from safe mode..shoots back to blue screen. I'd be willing to reinstall Xp if I could get it to work! Any suggestions??

A:xp won't boot past blue screen

What is the error that is displayed with the BSOD?

Also you can try downloading the setup disk to floppy's
and booting if you have a floppy drive on your Dell 4600.

Read other 1 answers

My computer (Dell Dimension 4550, XP Home) locked up & had to turn it off. Upon restart I get part way into boot and get the black & white screen with the 5 Windows start options. All options lead to a blue screen with the following Stop information:


I can find no way out of this screen other than turning off the computer. I am not technical but can follow directions. Thanks in advance for any advice you can provide.

A:Can't Boot and can't get past Blue Screen

Read other 16 answers

I started up my pc after installing windows 10 and now it won't get past the startup screen.

Read other answers

Hello, I have a Falcon NorthWest Mac OS v.86, NT 4? With Windows XP Pro 2002 32 bit, is all I can provide about OS at the momment. I really don't know where my problem began, possibly making incorrect fixes after running Spybot S. & Destroy. I went back & tried Recovery, & completed process. This seemed to make things (getting online) worse. Everything was fine before scan. For some reason SBS&D started doing things I had never seen before, such as wanting verification of data change, for instance, changing homepage (http:// v/s www.) to start with. From there it just got worse, so unsure of what to do after making a few uneducated guesses, I knew I had better stop. Surely damage had been done. So I did a system restore which didn't help. Then came the Blue Screens. Tech Info: 0x0000007E (0xC0000005, 0x804DA0A2, 0xF78588B4, 0xF78F85B0). I tried Safemode & got nowhere. There were a few (error mssgs.: Isass.exe- System error, The Endpoint- format is invalid, & I can't remember what I did to get this mssg., Catalog file Wuredist. Cab is damaged or invalid catalog.) I have also been locked out of my Windows Firewall.> ?Unable to connect to ICS, I believe it said. I am sure I am forgetting something...? Anyway this is my first post ever, anywhere. ANY & ALL HELP IS HIGHLY APPRECIATED!!! Thank You In Advance!!! marymo

A:[SOLVED] Can't get past blue screen.

Updating System Error: Isass.exe -System Error- The endpoint format is invalid. marymo

Read other 10 answers

I have tried to factory reset by notebook HP 360 model 11-p120nr and it gets to 54% and then states your computer cannot be reset at this time. Ugh this just started and I've done everything

Read other answers

Hi, When I start my computer, after logging in the blue screen appears and says "please wait whilst we load your settings". This is as far as it gets, I can only use the computer in Safe Mode. I have done a system restore, but that didn't help. The system has been running slow and I have run Malaware and Spybot and followed the advice given. Before logging off yesterday, Microsoft Security Systems informed me that I had over 100 problems and I ignored it as I was running late and switched the computer off, thinking I'd "clean" it today.

Anyone know what the problem might be and how to get rid of it? Thanks very much for any advice.


Have you tested the hardware? Memory, HDD, etc.
A failing HDD can cause any number of odd problems, same with bad memory. Test those first then let us know what the results are

Read other 12 answers

My Dell laptop is displaying the big, bad, blue screen we all are familar with; however, this time, I may be in trouble as it may mean permanent data loss...

After my laptop boots, it takes me directly to the screen, displaying: STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete.

I did the only thing I know to do--boot from the OS disc. I hit "r" to repair the Recovery Console. From the Windows prompt, I type "fixboot C:"
I then agree that I want to write a new bootsector to the partition C:
Apparently, the new bootsector was successfully written.
I then "exit," it restarts, and I start Windows as normally, and I get the same blue screen.

I've also tried starting in "Safe Mode" but get the same screen.

Anyone know of any options I could try without having to do a system restore--that'd be terrible since I have a few things saved on my laptop I cannot lose.

Thanks so much!

A:Non-recoverable past blue screen?

I would first try going to rrecovery console and at the command prompt type in chkdsk /r and then enter. There is a space after chkdsk before /r Let it run then at the command prompt type exit and get the disk ouit before you reboot.

Read other 1 answers

I can't start up my system :( the information on the blue screen is unmountable_boot_volume and 0x000000ED

I've tried inserting the re-installation disc and nothing happens

I can't open in safe mode etc :(

any ideas what I can do?


A:Can't get past blue screen of death :(

hi, x. Did you make a note of what came after the 0x000000ED error message (were there any groups of figures in brackets). If you have a look at the following, http://support.microsoft.com/kb/297185, you will see that what you do can depend on the second parameter. You will need the disk, are you able to get in to BIOS and check that the cd drive is first in the boot order.

edit: I just realise you call your disk the re-install disk. Is it a full copy of windows, or a recovery disk provided by the manufacturer?

Read other 3 answers

I can boot ok in safe mode and the odd time can boot normally but for the most part I can't get back in.

I was online last night and got some weird popups from my virus scanner that said scripts were blocked so I clicked ok and went to do an online virus scan. When I got to trend micro and clicked the link I got an error that said the exe file was not a compatible win32 file. I knew something must be up as I had used it several times before. I revolted and my computer kept looping. I got in through safe mode and did a sys restore and rebooted. Everything seemed ok so I did the virus scan and it found 5 threats so I fixed those and it required a reboot and since that I can't get back in unless I am in safe mode.

I also ran chkdsk and let it fixed an error there but I am again stuck at the blue welcome screen.

I am running win xp home edition
Computer is a toshiba satellite P20 laptop

Any idea how to fix this issue? Does it sound software or hardware related?


Eta: can I run hjt's and the others in safe mode? I tried another restore just to get in but it locks up. So I am backing up pics and stuff now to an external. I went to another laptop and downloaded all programs suggested and can transfer to my wonky one but is it ok to run in safe mode?

A:Can't get past windows blue welcome screen

Read other 16 answers

Alright so one i was about to stop using pc but i decided to eat first.. then i comeback my and i see my pc is already off then i started the pc again and all it does is it goes to screen where u can press f10, f11 and f12 but it wont go to logins so technically my pc wont go to logins and one more thing before the f button screen comes there comes black screen what says detective arrays so can someone please help me i know my english isnt good but if u cant understand tell me i can show by video

Read other answers

You know the blue screen that says Microsoft Windows XP. I'm using Virtual Box and havent had a problem since I installed it 1.5 years ago but today I woke up and couldn't get past this screen. Any ideas?

A:XP wont load past blue screen

try hitting f8 on start up to access safe mode options


Read other 2 answers

My laptop suddenly won't get out of a blue screen I tried turning it off for hours and that didn't help

Read other answers

*** STOP: 0X00000024 (0X001902FA, 0XF7B2680C, 0XF7B2650C, 0X6F0AB6BD)

This is the blue screen i get when i disable restart on errors. I've replaced the hard drive and even swapped it with a good drive with xp loaded....still the same error.

I've tried running the restore disk...same thing.

Bios loads properly and detects everything it needs too.

Just after the bios i get a chioce window that says your computer stoped responding for what ever reason, blah blah blah. It allows me 5 choice, safemode, safemode networking, safemode cmd, last known good config and normally. If i choose any of them then immediatly hit F8 i get the rest of the options for boot up.
Every choice ends the same way froim debug mode to safe mode.

After you make your selection you get to the windows loading screen. About 2-3 seconds into it the computer goes into a rolling restart mode.

I have tried the following:

I tried every selection avaible:
Safe Mode
Safe Mode with Networking
Safe Mode with CMD
Last Known Config
Start WIndows Normally
Enable VGA
Enable Boot Logging

In my BIOs i have my CD ROM being detected first. Just after the BIOs info when the computer restarts i see the Boot from CD ROM for about 1/2 seconds and then goes immdiatly into the selection screen.
Help would be greatly appreciated.

A:STOP: 0X00000024 -- won't get past the blue screen

Read other 14 answers

my computer will not get past the start up blue screen

A:my computer will not get past the start up blue screen

Hi amielu, What model of PC do you have?What operating system?Did you make any changes to the PC prior to this issue occuring (changes such as installing new software or adding new hardware)?

Read other 9 answers

I have a compaq presario 2520ap and have just reloaded xp home,after the same problem I have now happened.I have spent a really long time setting my computer up just right then this happened .please help as I would prefer not to have to start again,again.


ok I have done some (hours of) investigating of my problem and I believe that I have deleted BLaze with adaware, which doesn't mean that much to me but might to you .

thanks again

Read other answers

Hey guys,
I have a Canon CLC 1120 with Win NT emb4.0 print server, with service pack 5.0 on it that wont boot up past the blue screen that indicates how much memery you have the service pack ect. and it has the (..............) that indicate that it is booting to the OS. However once it get to about 10 of the periods it stops and doesnt go any farther. I have tried different memery with no luck. Is there a way to fix the mbr and boot like you would in Windows XP? It seems to be the same type of problem. Any input would be greatly appriciated.

A:Win NT emb 4.0 print server not getting past blue screen

can no one help me?

Read other 1 answers

As soon as i turn it on its goes to the blue hp loading screen then the screen goes black then back to the hp loading screen thats all it does can se keyboard or lockscreen. Is there any way i can reboot it?

Read other answers

Hopefully i posted in the right area.....

I've got a Lenovo ThinkPad laptop that won't get past the blue screen of death.

If i choose to start up on last know good config this is the blue screen i get:

If i choose to start up in safe mode i get this screen first:

Then it goes to this screen:

Sorry if its so blurry....it doesn't stay there long very long before it restarts.

I have a Ultimate Boot CD and have tried everything on it....but still no luck

Any Ideas?

Thank you

A:Laptop won't startup past blue screen...

Read other 16 answers

My computer gets stuck on the blue HP bios screen. Whenever I try to press buttons on my keyboard to get into the boot menu/bios options (F keys), they do not respond. I cleared the CMOS and tried it again to no avail. Then I removed the hard drive and voila: I was able to press the F Keys to get into the boot menu/bios settings etc. I put a recovery disc in my cd/dvd drive and chose to boot off the cd drive. A black screen then appeared saying "Reboot and select proper boot device or insert boot media in selected boot device". I pressed some buttons but the same message keeps appearing. Any help?

A:Cannot Get Past Blue HP Bios Boot Screen

What hard drive did you remove? If you have no hard drive then you can not recover or repair any OS if there no OS to repair to detect or hard drive.

Is it the HDD that you removed have Windows is installed on it?

Have you tried changing the boot sequence?

What kind of HDD is it a SATA or IDE type?

Read other 3 answers

My laptop suddenly won't get out of a blue screen I tried turning it off for hours and that didn't help

Read other answers

We are using Windows XP Pro, no service paks, and it won't boot up past the blue windows welcome screen before you even get to log on as a user. It is almost like it gets caught there and won't go any further. We have tried reseating the RAM chip, checked the mother board for possible problems, and pulled all the USB devices. We tried using the windows boot disk to repair the OS, that only initiated a reboot and back to the above mentioned issue. We tried booting in safe mode...it still wouldn't get past that point. We tried "last known good configuration", still the same result.

She is an older computer, but she has always been our most reliable system and she does things our other computer won't do...we would really hate to lose her. Any help would be very much appreciated!


A:Won't Boot Up Past The Blue Windows Welcome Screen

Cristy, Do the following.

Your CMOS may be corrupt. Go into the BIOS setup screen and copy down all the settings as you want them. with the power off, open the unit and move the CMOS erase jumper to the clear position for however long the instruction book say to leave it there. Move the jumper back to the normal position and turn the unit on. The PC should report something like CMOS error -- defaults loaded and the real-time clock will be reset. Go into the BIOS setup and re-enter your desired values. Let us know what happens.

Thank you Jitaa

Read other 1 answers

This morning my computer had a blue screen on it with "A problem has been detected and windows has been shut down...."

I rebooted and got a chkdisk type message which stated "The volume is dirty". I made note of a few files it was deleting as it ran: malwarec.sbi, pupsc.sbi, and spybotsc.sbi

Rebooting in safe mode, spybot and malwarebytes would not open. I tried to get onto the internet but it won't connect - I am not sure if that's because I'm in safe mode or a problem caused by the virus. I am currently working from a laptop so my wireless internet connection is not the problem.

Attempting to start the computer in normal mode once more, I got a similar "A problem has been detected" blue screen message with KERNEL_DATA_INPAGE_ERROR

I am not sure how to go about finding out what virus I have and am hoping someone can help me. Thanks.

A:Unknown virus, cannot get past blue screen

Hello, I don't think it's malware. What is the Operating system?? I will move this ince I know that.Chkdsk volume is dirty http://forums.techguy.org/hardware/794318-...lume-dirty.htmlGo to a Command Prompt and type:CHKNTFS /X C: That'll disable and clear the dirty bit.Then run:CHKDSK /RWhich will require a reboot and will take a long time to scan but will also scan for bad sectors on the drive.Then back at the command prompt re-enable the normal CHKDSK behavior by typing:CHKNTFS /DYou may also want to run the manufacturer's diagnostics on the drive to make sure its not failing.CHKNTFS info: http://support.microsoft.com/kb/160963

Read other 13 answers


Our battery on our laptop is fully dead, so our laptop only runs off of wall power. The cord got unplugged from the laptop last night and of course, the computer went dead.

When I restarted, I got the blue screen with the message "***STOP: 0x00000024 (0x00190203, 0x8A5C7A98, 0XC0000102, 0X00000000)".

I have tried all of the options on the black screen that comes up such as Safe Mode and Last Good Configuration, but no matter how I proceed, I continue to receive the blue screen with the same error message. I have also tried using the options on the F8 screen with the same results. I have not tried any of the following options because I am not familiar with them: Boot Logging, VGA Mode, Directory Service Restore Mode, and Debugging Mode. I would be happy to try one if I had further instructions and someone thinks it would help.

I then put in the XP installation CD and went into the recovery console. I entered the command "chkdsk /r", and it ran to 100% completion. I have done this twice and I am still getting the same results.

I am fairly confident that we do not have a virus because I ran the Avast! Boot Time Scan two days ago as well as Malwarebytes and Spybot S&D in safe mode. I did this because the Wireless Router has been acting funny for about 2 weeks and I wanted to make sure that it was actually something with the router, not a virus.

I have not been able to get past the blue screen since the power failure. I am not an expert on... Read more

A:STOP: 0X00000024 Can't get past blue screen

Hi .Well...the good news is that you've already done what I would suggest. You've run the chkdsk /r command from the RC.The bad news is that...typically, if chkdsk /r doesn't fix it, there's not a lot that can be done other than an attempted repair install or a clean install something more drastic.0x00000024: NTFS_FILE_SYSTEMA problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus softwarehttp://www.aumha.org/a/stop.htmTake a look at 24, left hand column...and you'll see that it indicates that this is a problem with a specific file. Well, that's sort of true...it could be a problem with that file, but the impact is on the file system. And the file system could be screwed up because the hard drive itself has problems.When/if I get this error on my systems...I just do a clean install. There are various attempts by others to overcome this but I find that if chkdks /r can't do it, it's not worth spending hours on and still not knowing if I've done the right thing. Clean install (after a hard drive diagnostic) removes the suspense for me, which is what I want.Some users have reported that running the fixboot command after running a ... Read more

Read other 6 answers

I am running Windows XP SP2. Today, there was a thunderstorm, so I shut down. When I booted up again, I see the classic "choose your method of boot" or whatever, asking for Safe Mode, last good settings, etc. No matter what I choose, even Safe Mode, I see the opening Windows XP boot screen, then it goes to a BSOD that tells me something is wrong with boot, and to uninstall any new hardware, etc. The thing is, I haven't installed any new hardware in a month, and things were working just fine 15 minutes previously.
I am using a Dell Dimension 2400 with the following specs:
2.4 Celery proc
768mb memory
40gb 7200rpm master, 80gb 7200rpm slave

Thanks in advance.

(excuse the typing errors, I'm using a laptop keyboard )

A:When booting up, can't get past the acursed blue screen

Read other 8 answers

As per the title. Looks as if everything is working fine but there is no internet connection and although the icons are all there none of them respond to mouse clicks. Several items are missing from the system tray - Norton 360 and printer for example so obviously some programmes aren't launching properly. I have gone into safe mode and used system restore to an earlier date and everything works fine then. Switch off and try to reboot and it's back to the original problem. Is it the registry, bad sector, start up programme faulty? I don't know where to start looking!

A:Won't go past initial desktop screen

Hello Michele,

Welcome to the forum. I would request you to help me with few details in order to assist you further:

Since when are you facing the issue?Were there any recent hardware or software changes made on the system?What are the external devices connected to the system?What is the make and model of the said computer?
I would also suggest few steps that might help. Please try the following steps:

Releasing the residual power from the system.
Disconnect all the external peripherals from the computer including the battery and the ac adapter and release the residual power by pressing and holding the power button for 5 to 10 seconds. Turn on the computer and check.Disconnect all the external peripherals and check if the system is still restarting.As you have said that you tried system restore from safe mode, I would request you to check if you are able to operate the system in safe mode.
To boot into safe mode, restart the computer and keep tapping F8. From the Advanced Boot Option, select Safe Mode and hit Enter.
Please try the steps and back with details.

Read other 10 answers

Hello, when I got home, I went to start my desktop up and it won't go past the welcome screen. I've had this desktop since 2011, and I'd love to get back on it because I have an important file on the PC that needs to be saved if I end up retarting the PC back to factory.

Read other answers

I have an acer aspire one d150. I t ried turning it on and the windows load screen blue bar just keeps going and going and wont ever load windows. I tried loading in the set up menu with last known good configuration and get the same thing, I tried loading with safe mode and get a blue screen "windows is starting up..." but it doesn't start. what can I do to get this working again? thanks*Moderator Edit: Moved topic from Windows 95/98/ME to the more appropriate forum. ~ Queen-Evie*

A:Windows xp wont load past screen with blue bar.

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

Read other 2 answers

 I have this problem with my touchsmart 610-1280qd.  Facts:-Boots to the blue screen HP logo when nothing pressed on the keyboard.  Says "press ESC for startup options," except pressing ESC does nothing.-When F10 is pressed after power button, it goes to a black screen with some system info at the top left, "setup" in the lower right corner, and the same "press ESC for startup options."  Unable to get out of this screen as well.  -When F2 (diagnostics) is pressed after pwr button, it is the same as above except the word "diagnostics" is in the lower right.  Again, unabe to do anything else.-I've replaced the CMOS battery, R&R all memory modules, and tried leaving unplugged for 24hrs with no luck. Please help!

Read other answers

My computer won't boot past the blue hpInvent screen . I took the sides off the computer. I booted it up and I figured out what the noise I was hearing was and where it was coming from. It's the hard drive making a noise like a fan starting up then a loud clicking noise . Then it stops trying to load and repeats a few times then quits. I unplugged the power to the hard drive now itwill load when I unplug it but I can't do anything with no hard drive.

View Solution.

A:Hp pavilion won't boot past blue hp invent screen

Your hdd has failed. If you are still in warranty, contact HP to send a new hdd. If you are outside warranty it will be much less expensive to purchase a retail hdd to replace the original. Hope you have a Recovery Disk set?

Read other 7 answers

I have an HP Pavillion elete. win 7/64. 3 times today I got the blue screen saying that win has toshut down due to an error. It lists several error codes, but the computer shuts down before I can copy them.
The first 2 times, the system restarted OK, but the 3rd time was bad.
I tried to restart using the power button, then tapping each ofthe above listed keys to try to get anywhere, but no results. On ESC, it would say Loading boot options, but nothing happened within a few minutes. I shut down each time with the power button, and nothing seemed to work. F10 said opening setup options, but again nothing happened in a few minutes. Each time I'd leave the screen on for several minutes, but it never got past there.
I put in a repair disc and started, but it didn't boot from that. I tapped F8 on one try, but it wouldn't open in safe mode.
Finally, after I left the screen set for a fairly long duration, it started again. One item on the blue shutdown screen said that I could try resetting the BIOS to skip casching and one other item, but I have no idea on how to do that.
I'm now waiting for the next shutdown and will try to take a picture of the blue screen so I can report the error codes.
One previous time when it shutdown, when it got started again, it ran a diagnostics check; everything pased OK, soI assume it's not a hardware problem. I've done a couple of restores going back on point at a time, but so far that hasn't helped; I'll continue to try earlier points.
Awhile back I... Read more

A:computer won't start past blue screen listing F-9,10,11 and ESC

The Bsod files might already have been created automatically .. it might be here


ie c:\windows\MEMORY.DMP

Read other 3 answers

i have an old macbook (black) with xp installed in it.
i installed vistamizer to make it look like vista.

then i used it for a while, without rebooting it (even though it said i must reboot)

then i tried to turn it on after lunch and now it boots up, then passes the vista logo (b/c of vistamizer) and then the bluescreen comes up and it reboots again, does the same thing over and over

is there anyway i can fix this?

thx.. i hope i get a quick reply

A:XP boot, past logo, then blue screen (repeats)

hwlim1993 said:

i have an old macbook (black) with xp installed in it.
i installed vistamizer to make it look like vista.

then i used it for a while, without rebooting it (even though it said i must reboot)

then i tried to turn it on after lunch and now it boots up, then passes the vista logo (b/c of vistamizer) and then the bluescreen comes up and it reboots again, does the same thing over and over

is there anyway i can fix this?

thx.. i hope i get a quick replyClick to expand...
If you had "real" Vista, you could use System Restore straight from the DVD but you might need an XP CD to sort this one. First, though, tap the Function 8 key when you reboot and select from the Advanced Boot Options "Disable automatic restart on system failure". Post back some of the detail on the blue screen and someone will help.

Read other 3 answers

It only boots to the blue startup screen with the Esc/F1/F10 (setup, etc.) options. My keyboard is being recognized - it lights up once when I turn on the computer. But when I hit anything, the computer doesn't respond. The computer won't go past that screen and I can't get into setup or anything via the keyboard.

A:Computer won't boot past blue startup screen

Will it boot from a CD?

Read other 1 answers

My computer got shut down during the loading part of a system restore. It will start loading but can't get to the desktop. Tried all commands on boot screen. Still will not go pass blue windows screen, mouse is still on screen and can e moved around. I have the CDs that came with put both home edition and xp pro. in hopes of repairing windows, but still nothing same blue screen with windows logo. Please help, on my phone doing this now, really aggravating. TY

A:Help. Computer won't boot past blue windows screen.

Boot off of the XP CD and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.

Read other 2 answers