Over 1 million tech questions and answers.

issues with factory reset

Q: issues with factory reset

I go to do a factory reset and it asks for windows instalation or media to continue and i cant figure it out and i try to do a reset to a time when i backed my computer up and it does all the steps and at the end it says error and it couldnt complete. Please help

Read other answers
RELEVANCY SCORE 200
Preferred Solution: issues with factory reset

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 72.4

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 67.2

After doing a factory reset with my windows 10 pc my mouse and keyboard are not responding I changed key boards and mice but I can not select any options when I have to select timezone and language if anyone can help I would appreciate it.
 

Read other answers
RELEVANCY SCORE 67.2

I recently upgraded to windows 10 in August and I am fixing to sell it. Now when I go to do a factory reset I get to the pick your keyboard and I cant do anything no mouse no keyboard no nothing. Any clue to what is going on ?

A:Factory reset issues

Welcome to the forum. Win 10 will remove any factory reset use a win 10 DVD and do a clean install deleting all partitions you can download the DVD from ms media creation tool

Read other 6 answers
RELEVANCY SCORE 67.2

I am currently trying to factory reset my computer, however, I am unable to do so as i do not know my login details, i have tried to factory reset the computer through the advanced settings, but i am also unable to do so, as i am told that the 'bootmgr is missing'. And i cannot think of any other way to factory reset the computer.

A:Factory reset issues

Read other 1 answers
RELEVANCY SCORE 66.4

I have a G50-80 latop which was upgraded to Win10 quite a while ago. Recently it started having trouble with hardware and software that once worked not working any longer. I decided to use the factory reset option to take the system back to Win8.1. Before doing this I uploaded the more critical of my user files to a cloud service and created a Windows system recovery image to an external SSD connecterd via USB. I also created a system recovery CD. Once I felt all was safe, I pushed the little button and began the factory reset. It worked beautifully, the system came up in Win8.1. However, the files I had uploaded to the cloud didn't fully propagate, and I needed to restore the Win10 image to get them back. After many attempts to get the Win10 upgrade to work, I was finally able to boot Win10 and restore from the system image from the SSD. I found the files and more securely saved them for later access. Now, I needed to perform one more factory reset to bring the system back to Win8.1. But, the operations to do so resulted in the system rebooting back to the Win8.1 installation. It was not able to start the factory reset. Some reading on the internet indicates that if the HD partitions are written to by software other than the Lenovo OneKey tools that any attempt to use the factory paritions to do a reset would fail with the symptoms I was seeing. Using the Win10 disk management tool, I can see that there are 6 paritions on my HD. They are called "Reco... Read more

Read other answers
RELEVANCY SCORE 66.4

I have a sony vaio laptop and for the last month or so I have been constantly disconnecting from the internet every few minutes, I'm pretty sure the problem is within the laptop as other devices are fine and never disconnect.

I factory reset my laptop yesterday and I am still having this problem, it is extremely frustrating as I play an online game..

Please help,
thanks

A:Still having disconnection issues after factory reset

Do you disconnect when you're NOT playing online games?

Read other 8 answers
RELEVANCY SCORE 66.4

So I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something. Well, it helped a little. The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with \Windows\System32\config\system missing. Can anyone help me get my Surface Pro working again? Thanks in advance.

A:Surface Pro Factory Reset Issues

Welp, I tried to reset it a few more times, but now the "Recovery: Your PC needs to be repaired" screen doesn't even show up. It just goes straight to the UEFI firmware menu. I'm thinking about replacing it under warranty, because I have a yellow spot on my screen in the bottom right corner anyways from the adhesive not being applied right.

Read other 7 answers
RELEVANCY SCORE 66.4

Hey there,I was having an issue with my S3-392 whereby it would not shut down or sleep.  It would just stay half on whereby the screen was black but the fan would stay on and it wouldn't fully shut down.  I eventaully managed to shut it down but when I restarted it, it wouldn't load the OS.It's out of warranty so took it to a computer repair shop who said that the OS was corrupted and would need to be reinstalled.  I agreed for them to go ahead and do this.  Since I've gotten it back I have realised that the sound volume/quality is v poor.  Obviously seeing as the reloading of the OS (Windows 10) wouldn't have had all the original Acer software/drivers then the original sound software is now gone.  Is there anywhere I can download some decent sound drivers? Also, the laptop no longer recognises my wireless mouse.  Is there something I can do about that?  Or do I just need to buy a new mouse? Many thanks!

Read other answers
RELEVANCY SCORE 66.4

So today, I factory resettled my computer after having many BSoD and just gave up. Now, my issues involve 0x0A or 0x1E, my computer freezing with no errors, or being unable to boot up. I've done clean booting it, malware scanning, virus scanning, and windows memory test. Can you guys help me? I will attach mini dump files when I get to my computer. I'm on mobile.

A:Many BSoDs and Issues After Factory Reset

May be caused by some outdated drivers.

When you will be back on the computer, post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data in your next post.

Read other 9 answers
RELEVANCY SCORE 66.4

I have a Acer Win 7 laptop and when I bought it nearly a year ago I set up a homegroup on it. Let's call it Homegroup1. I was negligent and did not record the homegroup password, or, if I did, I don't remember where. I had some issues with the laptop and sent it in for warranty work, where they replaced the hard drive and required a factory reset. When I did the factory reset, I set up a 2nd homegroup as prompted. Call this Homegroup2. My husband joined Homegroup2 on his laptop and has the password there. And all went swimmingly until it became obvious the laptop repair didn't actually fix the problem and I had to send it back in AGAIN. It returned with the same hard drive and settings, but I no longer seem to be able to access or detect Homegroup2. I am, however, detecting Homegroup1, which has an unknown-to-me password and is basically being run by a nonexistent PC (since the computer running it got reset and now has a new name and identity). I tried to enter Homegroup2 Password and Windows rejects it as the wrong password.

I would like to delete ALL these homegroups and try again because this is ridiculous. But I can't get the "original" PC (the one I had to reset) to leave the homegroup and therefore delete it, because apparently to delete the homegroup all computers have to leave it. Is there some way to do this? Because it seems like I'm in a catch-22 devised by evil geniuses.

Also I am unable to "detect" the printer on the network a... Read more

A:Homegroup issues after factory reset

I suppose I should mention my husband was messing around with routers during this; we replaced an old one with a FIOS one and added a higher speed one to the FIOS one to actually connect to, to supposedly make everything super fast. But I'm uncertain about the timing.

Read other 2 answers
RELEVANCY SCORE 65.6

Hello! I'm having some major problems with my laptop and I was hoping for some troubleshooting assistance. A short history, first. You can skip down to the bold if you don't think you need any context.

A few weeks ago I started getting regular BSoD (not the one I'm reporting now) on my Acer laptop, as well as errors when attempting to write to the drive, followed by the dreaded 'click of doom'. I knew I was dealing with a failing hard drive so I immediately purchased a new one and backed up data manually (I also keep a regular backup via Acronis).

The new hard drive arrived, I hooked it in and attempted to restore the full Acronis backup. No good, backup corrupt. Of course I don't have another one, that's way too smart for me. Fine, I think - I'll use Acronis' drive clone to copy everything over directly, since the failing hard drive still has some spins left. That didn't work either, as Acronis gets totally jacked up when it has to talk to bad sectors.

At this point I switched to Clonezilla, which 'worked' but did what I found out over another eight hours of troubleshooting was nearly irreparable damage to the MBR or file structure on the fresh drive. The only thing I could do with the new drive at this point was run Acer's factory reset from the recovery partition, which somehow arrived intact on the new drive.

So I did that, and miraculously it worked. I began transferring files back over from my manual backup, and reinstalling programs, starting with Steam and... Read more

A:BSOD, other issues after factory reset on new laptop HDD

It put your Atheros network adapter driver to a problem.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+af111 )

Followup: MachineOwner
---------
Which is very old here.

Code:
lmvm athrx
start end module name
fffff880`0421e000 fffff880`04444000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Fri May 07 05:30:58 2010 (4BE3583A)
CheckSum: 0022BDB6
ImageSize: 00226000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from ATHEROS drivers for Microsoft Windows (Atheros?????).

There may be some more drivers those are out of date. Give DriverMax a go.

Let us know the results.

Read other 3 answers
RELEVANCY SCORE 65.6

Hi

I had to reset my Satellite T130-11H to factory settings to try to stop issues with my internet and computer been very slow and not responding but now when it starts up it states that it is 'finishing the installation may take several minutes' then restarts on its own starts again and then restart again and again!

Now it is say ing the same message but just hangs and does not go onto my desk top?

help

thanks

A:Re: Satellite T130-11H - Factory Reset Issues

Hi,

As I know during a recovery procedure you laptop will restart for many times. So, don't interrupt it and wait. If it still restarts for a long time, you can restore factory settings using recovery media you have made

Read other 10 answers
RELEVANCY SCORE 65.6

Hi all -I know I am talking about a very old machine but I am hoping there is someone out there that would be willing and able to provide helpful  advice - some background -  in my dire need I purchased a 'refurb' Lenovo Thinkpad T400 from who now turns out to be an unreputable seller - I was silly enough not to worry about recovery disks or even a 30 day warranty - now I am paying dearly for my negligence.  This machine has had issues from day one that I thought I could work my way thru reading forums, Lenovo site etc. but nothing has worked.  My first challenge was trying to just get the right-click on touchpad to produce context menu - I searched and searched and reluctantly loaded 3rd party softwares to no avail.  I gave up on that only to discovered that when I loaded any antimalware program my cursor would not open that program nor would it open any other program on the machine. So I uninstalled the antimalware. So I can't really run to see if I have a virus.  To make a long story short right now NONE of the function keys work nor the THINKVANTAGE.  When I reboot and attempt to go to safe mode, bios utility I get nothing except opening up windows where sometimes the cursor will open a program or not and the trying to open programs from the start menu or the task bar is hit or miss same happens in the start menu and trying to open a browser.  I am running on Windows 7 Pro 64-bit and would like to go back to factory settings, but ag... Read more

Read other answers
RELEVANCY SCORE 65.6

Hello, I am trying to attempt a factory reset on a Windows XP Professional Dell Latitude D600. Unfortunately, the computer was previously owned by another company and has a login which I do not know the username/password to. The laptop does NOT have a CD drive and I am using a USB drive to attempt to fix the laptop. If the factory reset does not work, I will be trying to install Ubuntu. I do not have a Windows disk to repair/reset the computer.
 
On startup (without any other bootup USB drives), it would allow me to access the login screen but I would not be able to get through as I do not know the password/username. I have already tried using Ophcrack (no users would show when loaded), Offline NT Password & Registry Editor (no Windows installation was found), and Trinity Rescue Kit (no Windows installation was found). I have also tried to install Ubuntu with no success. I have tried to use Crtl + F11 / F11 to access a "System Restore" which did not work during startup. (Dell does not have this feature on some of its older laptops, not sure.)
 
Key Information:
- Windows XP Professional
- Dell Latitude D600
- Unknown password/username
- Password recovery software failed to work
- Failed to install Ubuntu, other programs failed to see hard drive as valid Windows installation (despite loading up as Windows normally)
- Factory reset option unable to be reached from boot menu
 
I will try to respond to any requests or questions as soon as I can.
Thank... Read more

A:Factory Reset Issues (Windows XP Professional)

IMO call the other company for assistance, helping to defeat passwords is highly frowned upon on any legitimate site.

Read other 3 answers
RELEVANCY SCORE 65.6

I've been having memory issues. I deleted all kinds of stuff. I've reset to factory setting before. But now my notebook will not let me restore. It says there was a problem. Gives the option to troubleshoot. Then it don't troubleshoot. I don't know what to do. Please help this "almost" computer illiterit person get this fixed. Thank you.

Read other answers
RELEVANCY SCORE 64.4

Hi
I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked

0xC004C003




Robert

Read other answers
RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

Read other 3 answers
RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Read other 9 answers
RELEVANCY SCORE 56.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

Read other answers
RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

Read other answers
RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

Read other 3 answers
RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

Read other answers
RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

Read other answers
RELEVANCY SCORE 50

Upgraded to windows 10 from pre installed 8.1 about 1 year ago,now what to go back to windows 8.1 but can't do factory reset to get rid of windows 10 please please can anyone help 

A:Factory reset

wendy1358 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Recovery-Manager-Blocked-After-Windo...This means that RESET no longer works on your laptop due to your doing the Win10 Upgrade.To actually restore your PC to its original condition, you need something known as HP Recovery Media. To see if there is Recovery Media available for your PC, I will need the detailed product number:  http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks

Read other 2 answers
RELEVANCY SCORE 50

Help..   I don't know why it won't  can u guide me through g this please

Read other answers
RELEVANCY SCORE 50

Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

A:Factory Reset

Got it sorted 👍

Read other answers
RELEVANCY SCORE 50

I just reset my Windows 7 Acer Aspire 5742Z laptop to factory reset which I have never tried before.  Everything seem to go without a hitch, but when I looked to see if the Product Key was entered, as I was never ask about it during the factory reset.  I noticed the product key that was installed was not the same as the product key printed on the bottom of the laptop.  Could you please tell me if this is okay, that it will work alright?  I tried to get information on YouTube (I?m a complete novice with computers) and I notice there was a lot of videos on how the change the product key, will I have to change the product key that was installed to the one stamped on the bottom of my laptop.  And advice would be really appreciated.

Read other answers
RELEVANCY SCORE 50

up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,

A:FACTORY RESET

Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

Read other 1 answers
RELEVANCY SCORE 50

So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

Read other 1 answers
RELEVANCY SCORE 50

How do i factory rest my HP Compaq dc7900 small form factor without having a start up disc..it's having some issues and I think it would be best if I just reset it back to the beginning..any one have any suggestions

Read other answers
RELEVANCY SCORE 50

About a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?

Read other answers
RELEVANCY SCORE 50

I need to do a factory reset without using a cd (as that drive has also gone down the tube for the moment). I have Windows XP Home Edition on a Dell Inspiron 530 and I've been trying to use Ctrl + F11 at the splash screen to access the PC Restore function but it's not happening. I don't know if my timing is off or what, but any suggestions would be fantastic.
 

A:Need to do a factory reset without cd

Read other 6 answers
RELEVANCY SCORE 50

Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

Read other 4 answers
RELEVANCY SCORE 50

My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.
 

A:Trying to Do Factory Reset

Read other 7 answers
RELEVANCY SCORE 50

I am gonna cut to the chase:
i have clean installed windows 7, updated Bios, my bios boot configuration are reset, i have asus k55a and an OEM recover parition and after the clean install i can`t use f9 (as it shown in this site ) and i can`t use my oem parition i am sure it`s there as show in the screenshot so can anyone help me? i need factory reset because my warranty has expired lol
Thanks in advance

A:I want to factory reset!

Quote:
i need factory reset because my warranty has expired lol


If warranty is already expired, why do you need a factory recovery ? ( when everybody usually want a clean install ). I am at a loss here.

In a MBR partitioned disk, giving OEM Recovery partition the "Active" mark can be used to kick start the recovery process. However GPT partition scheme changes everything and this old trick won't work anymore. If the installation image inside the "Recovery" partition is in "WIM" format, you may be able to manually restore the OS from it.

Read other 9 answers
RELEVANCY SCORE 50

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
 

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?
 

Read other 1 answers
RELEVANCY SCORE 50

Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

Read other 1 answers
RELEVANCY SCORE 50

iv just got a new laptop and my quistion is as follows if i run a factory reset on my new hp laptop is there risks with this ?thankyou kindly

A:factory reset

If everthing is working, then first make the Recovery disk set from the Recovery Manager.  That way if anything goes wrong, it can return the PC to factory settings install.  Once that is done, the entering the factory reset with F11 at start should not cause any trouble, but why would you want to do that if everything is working?

Read other 1 answers
RELEVANCY SCORE 50

Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
 

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?

http://support.lenovo.com/us/en/

--------------------------------------------------------------
 

Read other 1 answers
RELEVANCY SCORE 50

HP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset,  is that right? Thanks

Read other answers
RELEVANCY SCORE 50

OK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
 

A:FACTORY Reset

It may not even have a Recovery partition if it was business used.

What does it show under disk management?
 

Read other 2 answers
RELEVANCY SCORE 50

I have 2 laptops. I have Microsoft acct., verizon is my provider. One laptop is 17" and the other is 15". I would like to "Factory reset the 15" and have this one different from the other one. Can I do this without deleting all my data from the system?
 

Read other answers
RELEVANCY SCORE 50

I'm trying g to factory  reset my HP laptop  and it not let me do it can some one tell me how to do it 

A:Factory reset

Shipman,Without describing your product details: model name, product number, pre installed operating system, no one can help you.http://support.hp.com/in-en/document/c00033108Tap f11 as soon as you power on laptop and it'll let you enter Recovery partition in hard drive. Do a factory reset from there.If you've upgraded OS or if your hard drive failed/recovery partition is corrupt, recovery partition won't work.You might need to boot from recovery discs/USB to factory reset in this case (assuming you already created recovery media after first setup of this laptop).Else, you've to order recovery USB for your model from HP in your region.RegardsVisruth

Read other 3 answers
RELEVANCY SCORE 50

My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help! 

Read other answers
RELEVANCY SCORE 50

Hi everyone,
 
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium.                                     PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
 
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
 
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
 
1. Malwarebytes FREE Antimalware?
 
2. CCleaner?
 
3. Add Block Plus?
 
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
 
5. Last but not least FREE SpywareBlaster?
 
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
 
Kind Regards
 
TheHappyOne  

A:Factory Reset

1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex

Read other 27 answers