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Help with Windows Experience Index

Q: Help with Windows Experience Index

Everytime when I try to run the Windows Experience Index, it gets to Windows Media Assessment and then my monitor turns blank and the light keeps blinking. I can't do anything besides restart the computer. I have updated everything from my video card to my BIOS, yet it still does this. I have all the codecs from K-Lite Codec Pack. For some strange reason it does the same thing when I run any of the Orange Box games, but other games like WoW, The Sims 2, Kane and Lynch run flawlessly. It even does this sometimes when I watch any videos in Internet Explorer besides flash-based players. If anyone can help me I would appreciate it.

Intel Pentium 4 @ 3.0GHz
ATI Radeon HD 2600 XT (Catalyst Version 8.2)
Windows Vista

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Preferred Solution: Help with Windows Experience Index

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have just upgraded from Vista to W7. On Vista's Experience Index all items on the list were scored the top mark of 5.9. Looking at the scores on W7, three have gone up to 7.3/4my HDD has stayed at 5.9 but my 2GB RAM has been downgraded to 5.5.(Windows7 is supposed to require less memory). Can anyone explain why this should be and possibly advise on how to improve the scores. My HDD presently has 121GB of empty space.
CPU: - Intel® Core 2 Quad QX9770 Extreme
CPU Cooler: - Thermaltake Golden Orb II
Motherboard: - Asus Striker II Extreme (nForce 790i Ultra chipset, 3-way SLI, DDR3)
Memory: - 2.0GB Corsair DDR3 1333mhz XMS3 DHX CL9 (2x 1GB)
Hard Drives: - Velociraptor 300GB S-ATAII 10,000RPM
Optical Drive: - 5x Blu-Ray ROM S-ATA DVD±RW
Graphics card: - NVIDIA GeForce GTX 280 1GB
Sound card: - Onboard 7.1 Audio
PSU: - 1000W Cooler Master Modular
Accessories: - Floppy drive
Accessories: - 30-in-1 USB Media Card Reader
Case: - Coolermaster Cosmos Type-S
OS: - Windows 7 Home Premium 32-bit

A:Windows 7 Experience Index

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Hello you guys!
I did install a brand new HDD of 750 GB to put my backups and now I am having issue with the Windows Experience Index.
Here is a snapshot of the message it gave me!

But now it says System rating is not available.

I am a little hesitant on just go ahead and click.
Can anyone tell me what I should do?

A:Windows Experience Index

* Check your disk for errors, indexing may fail if there is an error.
Open the command prompt and run:
chkdsk /f

* Reboot on completion.

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My Windows experience index is 5.5, can I increase it?

My Computer is an Intel DH67BL_ Motherboard Intel i7 2600 3.4GHz CPU 16 GB of memory, 500 GB Seagate SATA hard drive, running Windows 7 Pro 64bit.

Let me Know!


A:Windows 7 Pro Experience Index

Rule #1, don't double post. Please edit your other post, where I already responded to you.

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hi friends,

i have got windows experience index of just 1.0. how can i increase it. i am using IBM think center 8123-LQ4 machine. i have 500 GB hard disk and 2 GB RAM.

also please suggest which graphic driver to use. i am using old driver and i am not sure how to update it.

A:Windows experience index

The Windows Experience Index measures the capability of your computer's hardware and software configuration and expresses this measurement as a number called a base score. A higher base score generally means that your computer will perform better and faster than a computer with a lower base score, especially when performing more advanced and resource-intensive tasks.

Each hardware component receives an individual subscore. Your computer's base score is determined by the lowest subscore. For example, if the lowest subscore of an individual hardware component is 2.6, then the base score is 2.6. The base score is not an average of the combined subscores.

Windows Experience Index - Update or Refresh Score

Regarding the drivers, you can find the latest drivers here
Lenovo Support & downloads - Drivers and software - ThinkCentre A51 (type 8122, 8123, 8124, 8129, 8131, 8132, 8133, 8134, 8135, 8136, 8137, 8138, 9212) / M51e (type 9213)
(The latest driver for video is from 2006)

More details can be found here
Windows Experience Index: Understand and improve your computer's performance in Windows Vista

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Hey guys, Just wanting to clarify this Wei score, is my Win Aero so high because of the Switchable Graphics?

Component Details Subscore Base score Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 6.9 5.9 Determined by lowest subscore Memory (RAM) 6.00 GB 7.3 Graphics Radeon (TM) HD 7690M XT 6.9 Gaming graphics 3813 MB Total available graphics memory 6.9 Primary hard disk 842GB Free (907GB Total) 5.9 Windows 7 Home Premium

A:Windows Experience index

The Windows Experience Index is based off of the maximum capabilities of the computer. It does not account for performance loss in cases such when a laptop is attempting to conserve power (processor underclocked, discrete graphics disabled, etc.)

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Hi guys i have just installed Windows 7 and i have a problem with the Windows Experience Index when i run the program all i get is the error in the screen shot.
Has anybody got any idea what the problem is please

I do have a problem with my Gefore Display drive not working with Windows 7 and i am just using the basic windows VGA driver. as Gefore seem to be unable to supply a driver that works
Could this be the problem

Regards to you all

A:Windows Experience Index

I think that a repair install (upgrade) would be your best bet. In lieu of that approach, just reinstall, again. This should not be a problem, since you have just reinstalled.

My best advice, however, after you are up and running, have programs installed and activate, make a system image and put it in a safe place. In that way you will never have to come here again, with a similar problem.

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I did a clean install of Windows 8 Enterprise N, installed Kaspersky Internet Security 2013 and tried to run WEI but it says: The Windows Experience Index for your system could not be computed. Cannot complete the requested assessment. This system does not have the necessary multi-media support to run the requested assessment.

I have disabled KIS and it still doesn't work. I am aware that Win 8 Enterprise N comes without WMP, but is this the reason why WEI won't run? Also, is WEI necessary and does running or not running affect system performance?

AMD X4 Phenom II 965
MSI 880GMS-E35
GTX 550 Ti
Two 500GB HDD @ 7200rpm

A:Windows Experience Index won't run

My guess (and that's all it is) is that it is a driver-related problem.

Make sure all drivers are the latest available, especially those for graphics and sound.

Also install a third-party media player (I like K-Lite, or VLC is good). I've never used
an 'N' version, but the lack of a media player could be an issue with WEI, I don't know.

And no, it isn't necessary to run WEI, nor does it have any effect on performance.
Hope this helps.

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Hello, i'm new here.....

I want to ask....

My Windows experience index can't run.....

This is the image

This my aspire 4535 with catalyst 9.10

Could someone help me......

(Sorry for my english)

A:Windows Experience Index can't run

I would first check to see if all your drivers all installed correctly and are their most current versions...

If that doesn't work than I would do a repair install: Repair Install

If you do the latter...backup your data first (just in case)

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DELL Inspiron 1525 used to be at a 4.0 WEI, and now it tells me 3.1! what happened? my hardware never changed!

A:Windows Experience Index went down

Hi there ... It is only a Guide set your Performance to High and re-run it ..

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Hi Folks,

After updating my Nvidia Display drivers, (which I believe was done correctly) I attempted to refresh WEI. It did not complete.
Reliability Monitor did not show error.
1, Where in 'Event Viewer' do I look to find the error.
2, Does WEI have an entry in 'Task Scheduler' ?

A:Windows Experience Index.

Here is one SF thread i found about this.
It has links to more threads...
Maybe you can find something in here to help...

Windows experience Index could not complete

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I was trying to update my windows experience index, and when I go to the window that should have the update function, all it says is
"Rate and Improve your computer's performance

Not sure where to start? Learn how you can improve your computer's performance
Last rating.. blah blah blah"

I just installed a new video card and processor, and i just wanted to see its score. Please help me.

A:Windows Experience Index

Look under the base score on the right side of the screen "update my score"

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I've made a couple of changes over the time I've had Vista installed on my computer, and just for fun, I was going to re-run the Windows Experience Index test. I went to the Performance Information and Tools section, and there is nothing there. All it says is

"Rate and improve your computer's performance
Not sure where to start? Learn how to improve your computers performance"

None of that is a link to anything else. I didn't really think to look until after this, but it now says my WEI is unrated. Its obviously nothing major that is killing my computer, but its still strange. Any advice on how to fix this? Possibly force Windows to run the test through the run command?

A:Windows Experience Index Gone


Scroll down to tweak 4

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I have GTX 260 and Windows 7 home 64 b, and Windows Experience Index is just 2.0.
It's because of Gaming graphics is 2.0.
All other indexes:
Processor 7.5
Memory 7.5
Graphics 5.9
Primary hard disk 5.9

Anyone have an idea why Gaming graphics is so low?
How to increase this index to any higher value?

Also have some problems with PC. Here is the tread's link:

A:GTX 260 and Windows Experience Index

VGA GTX 260 SC ed
CPU Intel Duo Core Quad Q9550

I have a 5.9 because of my PHD...like you...but my numbers a a bit lower than yours all around...check your driver...i rolled back to 195.62 because i was getting some crashes on the new driver, not the recalled one, but the newest approved one...my gaming rating is a 7.1

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is there a way to access the windows experience index like on windows 7 on windows 10. kinda would like to see what my HP probook's score would be

A:windows experience index

Hello Computer tech,

You could use OPTION TWO or OPTION THREE in the tutorial below in Windows 10 as well.

Windows Experience Index - Update or Refresh WEI Score in Windows 8

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Currently I'm Running 4x 4GB Nvidea Graphics Cards In SLI Mode, But I'm Only Getting A 7.8 Reading In The Windows Experience Index WHile EVeryhting else is 7.9???

Any Reasons Why?

A:Windows Experience Index??/

Welcome to seven forums blairseven: The best score on the index I think is 7.9. And the program has been discussed several times and isn't the best of programs for measuring your graphics ability. As we say it is to be taken with a grain of salt. Fabe

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I've tried to Google; but had no luck.

Can (will) a 64-bit processor being tested by the 64-bit version of Vista score higher than the same processor being tested by the 32-bit version of Vista?

A:Windows Experience Index - x64 vs. x32

Hello Rob,

A 64-bit CPU should score higher under the WEI CPU section while running a 64-bit Vista vs a 32-bit Vista.


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So I ran WEI today and to my surprise my score seem to have drop from a 4.8 to a 4.5, now this may not seem big but it was my ''Gaming Graphics" score that seem to have took a toll from 5.3 to 4.5 now I don't seem to see any performance degraded what cause the score to drop?

A:Windows experience Index

It shouldn't be a cause of worry. It could be something as simple as a past driver update, etc. Just make sure you have all windows updates and all driver updates, and you should be fine. Let us know if you encounter any problems though!

This happened to me too, and it nearly drove me crazy
This is why I bought new parts, and wasted my money

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My Index is 5.5, can I get any better?
If yes, what next???


A:Windows Experience Index

Which item is listed at 5.5? the WEI sets itself to the same number as your lowest scoring item.

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how do I find out my Windows Experience Index (WEI) on my Dell 9300 laptop, Windows XP?

A:Windows Experience Index?

As Windows Experience Index is a Vista feature, you'd have to install Vista.


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I have some questions in regards of the Windows 7 Experience Index.
Currently my system subscore is 5.2.

Processor : 7.1
Memory : 7.3
Graphics : 5.2
Gaming Graphic : 5.5
Hard Disk : 5.9

I'm using Alienware M15x, Windows Home Premium 64-bit, 8GB Ram, nVidia GTX 260M.
I remembered my Graphic and Gaming Graphic subscore used to be around 6.2. Why do I suddenly get a much lower subscore considering I did not make any changes to my system ?

A:Windows 7 Experience Index

It's buggy in my opinion. Mine's the same, but my specs are pretty good.

Don't worry about it.

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Let's see what vista is giving your system:

The Windows Experience Index measures the capability of your computer's hardware and software configuration and expresses this measurement as a number called a base score. A higher base score generally means that your computer will perform better and faster than a computer with a lower base score, especially when performing more advanced and resource-intensive tasks.Click to expand...

Open Performance Information and Tools by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.

Click to Maximize

As you can see, I am running the Japanese version of Vista. The categories are (from top to bottom)

Graphics (desktop)
Graphics (gaming)
Primary Hard disk

It gives you an individual score for each category, then your main score is whatever was the lowest of all your categories. My lowest was my CPU score, so my main score equals my CPU score.

My system:
Core 2 Duo 6600
Evga 680i
2Gb Corsair XMS2
7950GT 512mb graphics

Also please note what version of vista you are running, as they have made major changes since the beta versions. Mine is on RC1.

Note: the purpose of this thread is not to compare our systems, but an evaluation of this new "index" system itself. Is it a good system or not.

Microsoft seems to want to simplify things by giving you an easy number. Then when you go to buy software, it wi... Read more

A:Windows Experience Index

AMD Opteron 165 @ 2.8 GHz
Abit AV8
2 GB Corsair Value Select
7600GS 512MB graphics

Running Vista Ultimate RTM.

I don't know if Nvidia's drivers would get a better score, I'm using Microsoft's WDDM drivers because Nvidia's wouldn't install.

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Hey, i recently built a new computer and fot some reason the WEI seems extremely low.

Its showing 4.8 due to the processor, everything else is fine and above 7.5

System specs
CPU - i5-6600K
RAM - Kingston FuryX 2400Mhz 16GB
GPU - 980ti Xtreme gaming
PSU - EVGA G2 Gold 750W

A:Low Windows Experience Index

I would think that cpu should get at least a 7.6 or 7.7

Are you fully updated, all drivers installed ?

Run WEI again, and again if you have to.

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Guys, I am not that good at computers. So plz help me. My Windows Experience Index Rating is 1, bcoz graphics n gaming graphics subscore is 1.. Plz help me

A:Windows experience index is 1..plz help

Hello and welcome to the forums.
I would expect you have onboard graphics of not a very powerful type. It would be easier to make any helpful suggestions if you fill in your full system spec.

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I ran successfully the Windows Experience Index (WEI) soon after installing Win 7 64 bit on a new computer. I tried running it again after making some hardware performance changes. It started to run, but gave a warning that I was on battery power and stopped? This is a desktop machine. If I go to the Power savings section I see what appears to be settings for a laptop?? It seems that my computer is seen as a laptop. How can I change that? Now I don't even have the option of running the program. I ran SFC and all is well, I deleted all the files in C:\windows\performance\winsat\datastore and that didn't fix it.
It just seems that my desktop is seen as a laptop?? Any way to change that, and where??
Thanks for any help.

A:Can't run Windows Experience Index

Are you plugged into a UPS?

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Just curious what everybodys index is.... Im a little confused on how they come up with this?

Mine is a 3.0 and my system configuration is:

AMD Athlon Dual Core Processor 4000
2GB of RAM
200GB Hard Drive
NVIDIA GeForce 6150 LE

I thought i'd be higher than 3.0

A:What's your Windows Experience Index?

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hi i have recently tried to update my windows experience index but for some reason i get this error message:
"Cannot complete assessment
The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver or other component"
I have no idea why this is happening or what caused it.
I have run multiple registry and computer error repair programs which have picked nothing up-except registryfix 7 which has picked up 2 system service errors, this is what it says:

RegKey : HKLM\SYSTEM\CurrentControlset\Services\hwdatacard
ValueName : ImagePath
Value : C:\Windows\system32\drivers\ewusbmdm.sys
The file (C:\Windows\system32\drivers\ewusbmdm.sys) Does not exist at the specified location.

and this is the second one:

RegKey : HKLM\SYSTEM\CurrentControlSet\Services\TfkbMon
ValueName : ImagePath
Value : C:\Windows\system32\drivers\tfkbMon.sys
The file (C:\Windows\system32\drivers\tfkbMon.sys) does not exist at the specifed location.
I dont know if these errors are anything to do with my problem but i cant seem to fix these to system service errors.

A:windows experience index

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On my Win 7 X64 Ultimate installation the Windows Experience Index will not run. I get an error stating multimedia support is missing. Running ASUS EAH5670 video card with Catalyst 10.1 drivers. I see no reason why this "benchmark" should not run. I can run Prime95, LinX, Everest and other benchmarks with no issues. If anyone has some insight on this I am very willing to listen, thanks.

A:Why won't Windows Experience Index run?

If this is a clean install, update all your drivers starting with chipset, then run it again - is that a 5670 or 5870? Use the drivers guide in my sig.

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it went down from 5.8 to 5.6 and i need to know why

A:windows experience index went down

Hello xbabeoo,

This depends on which hardware subscore dropped.

Most likely, it's due to an updated driver for that item (ex: graphics). Drivers can cause the WEI score for that item to go up and down a tiny bit since the drivers can affect their performance.

Hope this helps some,

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is there a database or something that would say what is the typical score a specific cpu, gpu etc

A:Windows Experience Index

anyone or is it just non-existing

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can someone please tell me why everytime i run the windows 7 experience index it hangs for about 3 to 5 minutes at the assessing disk Performance ? i talked to others that say it happens to them aswell so i'm sure it's not my system.

A:help with windows experience index

Quote: Originally Posted by scrooge

can someone please tell me why everytime i run the windows 7 experience index it hangs for about 3 to 5 minutes at the assessing disk Performance ? i talked to others that say it happens to them aswell so i'm sure it's not my system.

Just when running WEI?

What HD? New? How much Free space? defrag lately?


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Asus P5G41T-M/USB Mbo, 2x2GB DDR3 Corsair, Intel E6500 2.93GHz cpu, Samsung 500GB Sata, Gainsward 8400GS 512MB video card
Brand new pc, Win 7 Ultimate 32 bit os.
After full installation, I got WEI index as follows
Cpu - 6.3
Ram - 6.3
Graphics - 3.6
Games etc- 5.4
Disk - 5.9
Overall index 3.6, which seems rather low. Is there anything to raise index to something like 5.3.Any help will be appreciated.

A:Windows Experience Index

If you aren't experiencing any problems, then don't even worry about it ...it's just a number

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I have just recently helped a friend upgrade his computer to be Windows Vista capable.

One of the upgrades was a nVidia 9600GT graphics card.

Except now the problem is this, even with the newest nVidia drivers installed, the WEI will not score more than 1.0 for Graphics.

The odd thing is it shows the correct driver is installed, but the test is being run using "Standard VGA Graphics Adapter", as show below:

This happens even after a total clean re-install of Windows Vista Home Basic.

Any ideas how to fix this?

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At the conclusion of Windows Experience it produces A report and you can print it but there is no option for saving it
What I would like to do is have is a short cut to access the report or a way of saving it
After running the index the logs are stored at Windows\performance\winsat\data store\
but there is no report there
The same sort of thing applies to the administrative logs in Event Viewer this log is a summary of the critical and error reports generated by the other logs which are stored at windows\system32\winevt\logs but again no reportis there it would also be nice to have a shortcut for administrative log
can anyone help

A:Windows Experience Index

You can't save it as a file anywhere, but you can access it again from the System screen in the Control Panel, then click on Windows Experience Index, then 'View and print detailed...' under your score.

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After I installed Vista 64 bit with 2x1gb of rams, the Window Experience Index was 5.7 which is determined the lowest factor, in this case, the computing speed. The question is why I later installed another 2x1gb rams which makes the total of 4gb would dropped the index to 5.6? More ram = slow????

A:What's up with the Windows Experience index!

Many systems relax memory timings in order to run with 4-sticks. This is very common of Intel chipset motherboards.

Moreover, memory will run at the speed of your slowest memory. You might want to download and run CPU-Z and have a look at the memory timings for all four slots on it's memory tab. This will tell you what SPD rating your sticks are and if you're now running at higher latency/slower speeds since adding the two new sticks.

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I know windows 7 went up to 7.9 Has anything changed? might be useful in demonstrating system performance to noobs, but not if the target is too easy to reach.. again.

A:Windows experience index.. how high will it go?

lol kinda answered my own question. should read before posting.

Windows Experience Index - Update or Refresh WEI Score in Windows 8

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Hi I just have a question. Right now my Windows experience index is rating 7.5 and I'm more than happy with my computer the thing is 2 days ago I had 8GB ram DDR3 running at 1600mhz and ram index was 7.6. I installed 2 more slots with an extra 8 GB ram and the index goes to 7.7 which seems like a really small increase compared to what it's supposed to be in reality.

Anyways my question is if windows experience index is reliable or(considering reliability isn't at question here) there's another reason why the increase was so small?

A:[SOLVED] Windows experience index

The Highest is 7.9 the lowest is 1.0. It is measured also on read, buffer, bandwidth, and other measurements of CPU, RAM, and others. I believe that the index is not important as long as your rig does the job.

Here is more information. Windows Experience Index - Microsoft Windows
What is the Windows Experience Index?

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Like most PC users, every so often, I re assess my Windows Experience Index. The current index is 5.9 but it's been that for some time now.
Every other part of the Windows Experience check goes ahead without a hitch. It's only the very last part when the performance of the CPU is supposed to be measured that I get the massage that the CPU can't be checked.
What could have happened?
My CPU is a dual Core Intel and in every other respect it works fine.
Can anyone make some suggestions?

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Hey all, just wondering what everyone's Windows Experience Index is and what PC specs you have, and also, what is a good amount of cores to give to Windows 7, and how much RAM?

> On Mac OSX w/ Parallels 4.0, with 2x 3.0GHz cores, and 2GB RAM, and the Parallels Virtual Graphics Card w/ 128MB Memory (Yuck) mine is: Processor - 4.7, Memory (RAM) 5.5, Graphics - 1.9, Gaming Graphics - 1.0, Primary Hard Disk - 7.1


A:Your Windows Experience Index / PC specs?

We already have a thread for this, Show Us Your WEI

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hey folks
i gotta problem
i was looking through my rateings and i saw my GRAPHICS was rated 2.4 when i was sure it was higher.

how do i change my graphics rating?

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I keep getting this error message when I run my Windows Experience Index:

Cannot Complete Assessment.

The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver, or other componet.

The only thing that has changed since my last index score is my Video Card. I upgraded from a 9800 GTX+ to an GTX 260. When I run the Windows Experience Index it gets hung up on the 3D Graphic's rating. I have the latest drivers and the card is working perfectly so far. Does anyone have any suggestions on how to fix this issue?

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All of a sudden I am not able to complete a run of my Windows Experience Index. I get an error message that the Kernel Logger is being used by another process. What does that mean?

A:Windows Experience Index Fails

Have you rebooted and tried again?

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I recently got a HD3650 which wayyyyyy outperforms my old 8500GT. On the other hand, Windows experience index rates it 4.8/4.9 to my old 5.2/5.3 ? What the heck?

A:Windows experience index wrong

That's wrong for sure! I installed XFX 8600GTxxx ,got 5.9 video,5.1 overall. Drivers,maybe?....Don

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recently I checked my windows experience index and my Desktop performance for Aero had decreased from 3.5 to 3.4, I know its not too high anyways but it worries me that it may continue decreasing. Do I need to update the drivers or something?

A:Windows Experience index decreased

Hello Louisg,

Have you changed or installed anything since the last time you updated the WEI score? It may just be something as simple as the last graphics card driver you installed. Sometimes a new driver may increase or decrease the WEI score for that device a bit. You might check to see if there is a newer driver version available for your graphics card, and install it to see if it may help.

Hope this helps,

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Hi all,

Tried searching the forums but could not seem to find anyone with the same kind of problem I've ran in to.

For whatever reason, I can't get a Windows Experience Index rating. When I open my Computer properties, it's just blank and when I go through the control panel to try and rate my computer, it does nothing when I click the button "Rate this computer."

Now, I recently been going through some hardware changes and it appears that perhaps something glitched in the process.

Anyone have an idea of what may have caused this? Maybe I need to delete a log of some sort and let it redetect my hardware?

Any input would be appreciated; thanks~!

Here are some screens:

A:HELP! Windows Experience Index not working at ALL.

Run Winsat - ? at an elevated command prompt and choose the tests or the whole set that you want to run.

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I was checking my Windows Experience Index and it doesn't seam to be working after making a system restore a couple of weeks ago - only noticed now....

I have followed the procedure in here SFC / SCANNOW Command - System File Checker with the sfc scannow command.

I attach the sfcdetails.txt as when I tried to put the full text in here said it was too long.

Besides this situation of the WEI not working the computer doesn't show any other significant problem although since the update to IE10 a couple of days ago, the iexplorer procedure does not completely close and i sot to have access to the items on the desktop and have to force the termination of the procedure to regain that access (I still can access the desktop items but only through the explorer).

I am using W7-Ultimate 64bit (you can check my profile for the full specs).

Any help would be much appreciated.

Thank you.

PS: I have run SFC several times already.

A:Windows Experience Index not working

Show us a screen capture image of the Experience Index screen when you try and run it? What error messages do you get?

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