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Invisible BSOD on computer wake after long periods - Hard reset needed

Q: Invisible BSOD on computer wake after long periods - Hard reset needed

Hi there,

So in April I decided to go all in on an Alienware 18 which I use for business and pleasure. After a couple weeks I started noticing the computer would not wake from sleep during extended times such as over night. I would simply close the lid at night and open it in the morning where the HDD light would come on and then the computer would be frozen in a state with a black screen before bootup where I am forced to hold the power button down to reset. It would then tell me that the computer was shut down incorrectly etc.

I finally had Dell tech support work on it who were absolutely fantastic at the time. They went through all kinds of system setting changes including how the computer sleeps, updated video and MANY other drivers including a reinstall of windows. Problem persisted.

Next they sent a tech out to replace the Video cards... problem persisted.

Next they replaced the HDD's, motherboard, and video cards again... problem persisted.

They were completely stumped so they sent me a brand new system which is even better than the last one I had!

After a few days I noticed this system is doing the exact same thing. I called tech support and the original guy is now in another department so I'm dealing with a new guy now who is starting from scratch again with this system. I spoke with their manager as this guy wanted to reset the computer to factory again and he also suggested that they are 99% sure that a reinstall of windows (or an alien respawn they call it) would solve my issue. I tried to explain to them that this would be the third run of windows 7 and I can't logically see why it is going to solve the issue now.

This is why I am now reaching out to this community. This is a business computer as well so I don't really find it optimal to keep wiping it clean as I'm sure you can understand.

The strange thing is that 6 times out of 10 when I wake the computer in the morning it will be completely locked up and I have to hard reset so it doesn't do it all the time. Even stranger is the fact that I have only managed to capture 3 dump files that seem to be triggered from this event. So for some reason it is not always creating a dump file but each and every time it says the computer was shut down incorrectly.

I look forward to anyone being able to shed some light on this as the entire team at Dell seems to be stumped.


Preferred Solution: Invisible BSOD on computer wake after long periods - Hard reset needed

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Invisible BSOD on computer wake after long periods - Hard reset needed

Welcome to 7F.

Your dumps ared indicating a device driver as being the problem but none are showing.

Driver Verifier will stress your drivers and cause BSODs if any fail and will flag them up in the dump files. Follow this tutorial to enable/disable it. Driver Verifier - Enable and Disable

Enable Driver Verifier but only enable these options:
Standard settings and IRP logging step 3.
Don't enable Force Pending I/O Requests

Make a System Restore point before enabling Driver Verifier.

Your system will act very sluggishly while DV is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

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? OS - Windows 8.1, 8, 7 or Vista? Windows 7
? x86 (32-bit) or x64 ? x64
? What was the original installed OS on the system? No
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
? Approximate age of system (hardware) 2 Months
? Approximate age of OS installation (if you know) 2 Months
? Have you re-installed the OS? No

? CPU : AMD FX-8320
? Video Card : NVIDIA GeForce GTX970
? MotherBoard (if NOT a laptop) Gigabyte 990FXA-UD3
? Power Supply - brand & wattage (if NOT a laptop) Corsair CX750

Laptop or Desktop? Desktop

A:BSOD after long periods of time 6hr +

Hi, and welcome to TSF.

Could you tell us a little information about your problem please?

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Hey everyone,

Hopefully you guys can help with some in sight. I used an online bsod reader osronline but it didn't really help.

I tried updating my mobo driver because it originally said CPU issue/Mobo. It happens at random intervals doing different things. I first noticed it having twitch up + 2 Java clients/games open. But my last time it happened I just had Chrome open.

Please find attatched the .Zip with my bsod files in it.

any help would be appreciated. Cheers

A:BSOD Random, all of a sudden after long periods of being on

it is definitely a hardware issue, note, that of the things you had open at the time of the crashes, at least one was using wifi, first twitch then chrome, i wonder if there is an issue with your network adapter... try using your internet for w while and see what happens

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My computer was upgraded from Windows XP to Windows 7. I am running MSFT Security Essentials for AV protection. Typically when I open MSFT Internet Explorer or Firefox my computer will lock-up with the wait circle icon showing. It will stay in this mode for as long as 5 or 6 minutes. When I look at Task Manager I see processor usage at less than 40% and no large spikes on CPU usage.

Any suggestions on how I might figure out what is causing these lock-ups and how I might fix?



A:Computer Locking Up for long periods

Some more detail on my original post.

When the computer is in lock-up mode, all open applications show "not responding". For the most part this seems to occur when I wake the computer from "sleep mode". Also, when I attempt to open Task Manager, of course it is delayed until I regain control of my computer so it is no surprise that by the time Task Mgr. opens, my CPU usage is low.

Some of my system particulars: 2.66GHz Pentium 4, 1 GB RAM, Windows 7 Ultimate

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Even since I purchased my laptop, I've been getting BSOD's when I go to "wake up" my laptop by either opening it or moving the mouse. This occurs usually after it has been in "sleep" mode due to closing the notebook, or letting it sit in standby for a while.
I've updated drivers and BIOS, and the only driver that still fails is the microsoft teredo tunneling adapter (code 10). any advice as to solve my BSOD's?
Notebook Specs:
HP G62-144X
i3 intel processor 330m dual core
Windows 7, Home premium (64 bit)

Below is a copy of the general info attached with the error message, or "Windows needs to check for a solution to a problem"
Problem Event Name: BlueScreen
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

A:Frequent BSOD's after long periods of standby or sleep


Follow this thread http://www.sevenforums.com/crashes-d...tructions.html

- Captain

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I have two issues that need to be addressed and I think that they are connected in some way. The first problem is that my computer has begun freezing for long periods of time when I load things. It most recently happened when I tried to load a new page on DeviantArt, but it has happened when doing things as simple as opening a new tab in google chrome or trying to alt+tab to skype. The freeze either lasts a few minutes or much longer. When it lasts longer then 5 or so minutes I decide to force shutdown my computer.
The second issue that I am encountering is that task managers claims I am using 100% of my disk space sometimes when I have very few things open. Usually the culprit is System or Antimalware Executable, two services I can't turn off without shutting down my computer or making it unstable, but sometimes it says I am using 100% of my disk space when the app/service using the most disk space is using a measly 0.1 gb/s or lower. I have tried multiple solutions to this problem, including turning off Windows 8 autoupdates and allocating more memory to certain things, and disabling Super fetch and Windows search.

These are the specs on my Asus laptop:
Something I haven't mentioned is that I dual-boot Ubuntu, but I haven't used it in some time. After upgrading to Windows 8.1 the BIOS reverted back to its default so I just kind of forgot about it, but I never reallocated the space that I had initially allocated to Ubunutu.

The freezing issue started a while back, and... Read more

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Hey Guys!
This started about a month ago, out of the blue, the computer would freeze up, at random times and just stay frozen for awhile, nothing I input in the keyboard would work.
Start-up times are now about 3-5 minutes long.
Also it is a HP DV6 laptop that has a malfunctioning battery, battery only has about 15 minutes of life when at 100% before it dies out completely.
This however has been an issue for 3+ months, and the problems don't change whether I just use the AC adapter to power the laptop or the battery+ac/adapter.

Thank You for your time!

Here is the DDS results,
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Run by Farah Famlay at 0:15:15 on 2011-06-29
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.4023.2098 [GMT -6:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_70dacb64382a61a7\STacS... Read more

A:Computer Freezing randomly for long periods

BUMP, please

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Been suffering this long time, finally looking to investigate. Newer Dell Studio XPS 9100:

Win 7 Enterprise, 64 bit (originally)
Core i7 intel 930 2.8
Mobo: Dell 05DN3X
PSU: Corsair AX850
Radeon HD 7700 (switched after suspecting previous card which was a beast - no change)
Samsung SSD (but same BSOD with SATA drives)
PC 3 yrs old

Have replace PS, RAM and video card.

BSOD Viewer always reports with the pink highlighted files as suspect: hal.dll, ntoskrnl.ex, and pci.sys. Required analysis zip file attached.

Bug Check Code : 0x00000124
Parameter 1: 00000000`00000004
Parameter 2: fffffa80`117d5498
Parameter 3: 00000000`00000000
Parameter 4: 00000000`00000000
Caused By Driver: hal.dll
Caused By Address: hal.dll+12a3b
Crash Address: ntoskrnl.exe+75bc0

Suspect heating issue but not sure why. I guess because only occurs when left on all day or for most of the day.

Any help appreciated. This one seems to be very generic.

A:BSOD when PC left on long periods: error 0x00000124 hardware



A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).

If we run an !errrec on the 2nd parameter of the bug check (address of the WER structure) we get the following:


Common Platform Error Record @ fffffa80117b7038
Record Id : 01cfcc91c4a8a2c7
Severity : Fatal (1)
Length : 672
Creator : Microsoft
Notify Type : PCI Express Error
Timestamp : 9/10/2014 9:27:00 (UTC)
Flags : 0x00000000

Port Type : Root Port


AER Information @ fffffa80117b71b8
Uncorrectable Error Status : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
Uncorrectable Error Mask : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
Uncorrectable Error Severity : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
Correctable Error Status : 00000000 adv rtto rnro dllp tlp re
Correctable Error Mask : 00000000 adv rtto rnro dllp tlp re
Caps & Control : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
Header Log : 00000000 00000000 00000000 00000000
Root Error Command : 00000000 fen nfen cen
Root Error Status : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
Correctable Error S... Read more

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This is kind of tricky and I usually don't get stumped by things like this... so this is literally driving me crazy.
I custom built my computer about a year or so ago and after ironing out some mobo flashing issues, everything has been fine until just recently.
My setup is
-4th gen i5 processor
-980ti gfx card
-A SeaSonic 750w semi-modular power supply.
-Windows 10
-8gb of ram
I haven't installed any new drivers; holding off on the new nvidia ones because they're bricking cards. I've checked the temps of my GPU and CPU, everything's normal. I did virus scans, nothing showed up.
The way I have my computer set up is an SSD (C:) with my os and everything set up on it, then some repurposed hard drives that I have attached to my computer via USB (D:, F:, H:). I noticed this problem a couple of days ago when I was playing a game off of my H: drive. After a few hours of playing the game, everything started to seize, hang and lock up. The computer was still semi-usable if I could get the game to close, but after a while of just using the computer regularly, it would start to lock up while doing pretty simple tasks. I tried removing the H: drive, it's an older drive that ran at 5400 rpm, and I moved some games over a different drive. I tested it out to see if it worked and it didn't change anything. The only hint as to what's going on is the fact that when my computer locks up, my resource manager is saying there's massive amounts of data being written to t... Read more

A:Computer hanging after gaming/long periods of idling

Wait until the next time is hangs/locks up, then recover and let's have a look at these reports: 1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html 

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I'm not sure if this is the right section in the forums.

I have windows seven RC1(32 bit) and I get a BSOD when my computer works hard for longer periods of time. I do not have this problem with my vista partition. For example if I do a 30 mins skype call or play a game for 20 mins I get the BSOD. However I can surf the internet and listen to podcast for hours and have no problems.

Heres the error message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.
Locale ID: 1033

Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: 807A1B94
BCP3: 807A1770
BCP4: 923A540C
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1


Thanks for any help!

My PC Specs are:
Phenom 9600
4 Gb Ram
Gigabyte MA770-UD3
9600 Nvidia Geforce

Let me know if you need anything else.

A:BSOD 124 when computer works hard for long time

124 BSOD is usually due to a RAM Timings/Voltage issue.

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So I'm having an intermittent issue with my T440 that's driving me crazy and getting worse. Randomly it won't wake up from sleep. I don't think it's a hibernation issue because sometimes it will happen even if I only walk away from it for a few minutes, long before it should be hibernating. Here's the conditions when the problem occurs: Wont wake up with key presses/trackpad movement. Pressing the power button often wakes it upSometimes that doesn't even work. Power button light is flashing indicating sleep but pressing it has no effect.If that doesn't work a hard shutdown is needed by holding down the power button. While it's in it's "stuck" sleep state the bottom of the laptop is warm & fan is running. If I leave it alone to deal with it later I will come back to completely dead batteries (assuming it's not plugged in). If the batteries run out completely I'm greeted with a "CMOS reset" error message on first POST. System time is reset. One time the power button wouldn't work at all. I was getting 3 flashing lights. Keyboard backlight and fan was cycling on and off. Using a paperclip on the internal manual reset button brought it back. According to Lenovo Advantage the BIOS is up to date. First thing I'm wondering is that if the CMOS battery is dead, and would that cause issues such as this? I don't know this history of this machine as I bought it used a few months ago. This problem only started happening recently and has been inc... Read more

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I'm experienceing LONG periods of CPU usage at 100%

Not sure what info is required, Here's a Hijackthis report during a hang:

Logfile of HijackThis v1.99.1
Scan saved at 11:09:22 PM, on 11/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:... Read more

A:Solved: CPU at 100% for long periods

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I built a computer with the following specs:

running windows 7
computer is 64 bit.
processor: intel core 2 duo e7500 @ 2.93GHz
When the computer turns on, it turns on very fast and goes into windows very fast, it is ready to use in about one minute.

However, here is the problem: If I put the comptuer to sleep, then wake it up, it takes very long, maybe 6 minutes. Also, it does not wake up right away. In order to wake up the computer, this is what happens:
1) press any key to wake up computer
2) computer will start running, but monitor stays black
3) computer suddenly shuts off all power
4) at this point, it is necessary for me to manually press the "reset" button on the CPU
5) computer will start running again
6) screen says "resuming windows"
7) wait 4 minutes
8) windows finally loads.
This problem has always been there but i never tried to fix it, but now it is very annoying to have to wait so long every time i wake up the computer. What can be the cause of this problem? Is it most likely a hardware problem or software? If it is hardware, what can be wrong? Could the power supply be bad?

Any ideas would be very appreciated and helpful


A:Takes extremely long to wake up computer!

If I put the comptuer to sleep, then wake it up, it takes very long, maybe 6 minutes.When the computer turns on, it turns on very fast and goes into windows very fast, it is ready to use in about one minute.For this reason I have found it easier to just turn it off when not in use.I generally see no reason to click the same amount of tabs, and not just turn it off -Regards -

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Hi, im a computer tech for a company, and one of my customers is calling saying that when he comes in in the morning and moves his mouse it takes 5-10 min before the computer wakes up. We are trying to figure out what the problem is but cannot figure it out. We've checked the power settings and whatnot but that doesnt seem to make any difference. Does anyone know what could be causing it to do this. Also the monitor is relatively new so i dont think thats the issue either. Thanks a lot

A:Computer taking a long time to wake up

You're not giving us any computer specs. That would help.
Also, verify exactly what low power setting the system is in. 'Sleep' can mean different things.
What kind of connection is there for the internet?
Have you check the Event Viewer of related Errors such a DCOM, TCP/IP?

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A very strange problem with my HTPC in the lounge. Here is the spec:

I am not sure if the problem is software or hardware.

When the PC is put to sleep, I can bring it back fine within a few minutes. However, after a period of time (roughly 20 mins at a guess), it shuts down. I can't even restart with the power button, I need to switch off the power supply, wait 10 seconds and switch back on again, before I can switch on using the power button.

Power option settings have the power button sending the PC to sleep, and hard drives, pc and monitor sleep after 30 mins. I've played with different times with no change.

I have switched out the power supply (a 400W Corsair unit) and CPU with no change to behaviour.

I'm stumped.

A:PC shuts down after long periods unattended

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I think windows indexer or windows search slowed down my computer to a crawl. I shut off the service and and removed indexer from the c drive. It runs now but every 10 min or so it it freezes. If I leave it for an hour it comes back.
I ruled out a virus in the virus forum.
I am also wondering why my xp gives me the total of unread email messages from the logon screen before I am even logged on. Could outlook be messing with the speed of XP . I dont know how it got turned on or how to turn it off. I dont even know what to call it to google it???

It even counts the email when I am going in on safe mode w/ networking??! The reason I activated indexing orwindows search was because outlook was not doing searches correctly If I searched for abc it would give me defg....

A:WINDOWS XP FREEZES UP for long periods

Boot to safe mode. Does the system run properly or does it freeze there too?

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Hey all,

I've been getting into the habit of leaving my PC on for long extended periods. Is it reducing the lifespan of my components / risking the health of my PC?!

I'll restart it every few days just to reload all essential drivers, but for the most part it's on all the time...

Are modern PC's designed to stay on for long extended times?

Thanks in advance

A:Leaving PC on for long periods - Opinions?!

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Sorry if this is in the wrong section, I'm new. I use Chrome but I didn't put it in the Chrome section as the problem is exactly the same when I use Firefox or IE.

In your reply please don't get massively technical unless it's in clear steps without much jargon. I'm perfectly technologically literate and know how to do a lot of things, but I'm sure you guys know a lot I don't.

Anyway here's the issue:

In the last month, my internet has been stalling/freezing/'hanging' again and again. Let me make it clear that this is not the fault of my internet - my other housemates do not have the issue. Also, my internet connection is listed as connected and is at a good speed etc. Nothing appears different on that level than when it was working fine.

The last proof I know that my connection is running is that Facebook works. Consistently. Except all other webpages are down during these times.

This sudden downtime of all other webpages - where the most often message is the bottom bar 'waiting for cache' or some other loading message - strikes at any moment, and I can not figure out anything done that makes it happen. It seems to occur randomly. Let's say it happens several times a day.

When it happens it can be down for any length of time, but it seems to be getting worse - happening more often and for longer periods. Minutes to hours. All the while, all pages do not load on all browsers, except facebook. Eventually, perhaps, it might jolt itself out and suddenly... Read more

A:Please help - webpages constantly stall for long periods

what about when you use wire, are you having the same problems? what about the c drive, what size and how much free space is on it

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HiDespite upgrading my memory to 1.5GB, installing an ATI 256MB video card, defragmenting and cleaning the hard drive and running Spybot S&D, my PC has become painfully slow and is registering 100% CPU usage a lot of the time. The processor is a Celeron 2.62GHz.For example, the PC has to be left alone on boot up for 10-15 minutes, otherwise nothing will work. If NAV tries to update in the background, the PC grinds to a halt. If I open MS Word, the PC grinds to a halt and it takes an age (several minutes) to open. Opening a web browser can take some time ...Is this to be expected (i.e. do I need to consign the PC to the dump and upgrade to a faster processor)? Have I got any Malware? Have I got too much running? Your invaluable help will be much appreciated ....Kind regardsDavidLogfile of HijackThis v1.99.1Scan saved at 12:57:34, on 15/06/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Exp... Read more

A:Cpu Usage Runs At 100% For Long Periods Of Time

Hi davidmac, Our apologies for the delay--we are really swamped lately. If you still require help, please post a new fresh log so I can see if anything has changed and please describe what is happening now.Also open HijackThis. If you still have the New Users Quickstart screen enabled, click Open Misc Tools Section.If you just have the regular opening screen, click the Config... button then the Misc Tools button.Now click the Open Uninstall Manager button, then the Save List button. Save the list somewhere convenient like My Documents and then the list will open in Notepad. Copy and Paste that list into your next reply to this post.

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Hello folks,
I'm having some serious issues with Windows 7. The OS loads fine and puts me in the desktop, but any action I take takes a long time to load. Often it will hold for several minutes. The prime example of this happening is when I open firefox (which takes a minute or two by itself), almost any button I click in the firefox interface will make the program stop responding for several minutes. This happens in Windows Explorer too.

This is a fresh install of Windows 7 Ultimate on a brand new hard drive. The hard drive has a 100GB partition devoted entirely to windows, and a 1200GB partition for storage. I've installed the necessary drivers, though it took a long time with it not responding after almost every button I click.

My hardware is as follows:

Mobo: NVIDIA nForce 680i LT SLI ATX
CPU: Intel Core 2 Duo 2.66GHz
Video: EVGA GeForce 8800GTS 512mb

The hardware is fully functioning - I have my old OS (Windows XP) on a different hard drive. When I was testing Windows 7 this hard drive was disconnected.

I am pretty confident in my problem solving ability and I can typically figure things out myself but this has me stumped. Does anyone have any ideas on how to get this working correctly?


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I just started having bsods on a brand new harddrive (and 8 gb ram) that replaced a bad one. Recently, the bsods happen randomly after about 15-30 minutes of activity and have changed to just black screens, then restarting the boot process.

A:BSODs during long periods of activity, 4-5 hours.

New Dump

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Hi, I'm new on the forum, I've been searching through the various topics and can't seem to find anyone having the same problem as I am, so any advice or help would be greatly appreciated.

The Problem:- My keyboard response slows down after I have been using my machine for a couple of hours. It gets so bad that typing anything over 8 characters long causes the comp to loose characters and then beep. Even after a restart the problem seem to there unless the machine is off for a long period of time, which seems a little odd! I have tried 2 different types of keyboard and both suffer from the problem.

I have re-installed Win XP recently so there isn't a lot of software on the machine at the moment and I still experience the problem.

The machine has the following specs:
Asus A7N8X Deluxe
AMD Barton XP2500+ (Bios settings FSB 166MHz Multiplyer 11.5)
1GB TwinMOS DDR PC3200
Radeon 9200 SE 64MB
Samsung SP1614N 160GB
Win XP Pro SP2 Installed
Mozilla Firefox

Hijackthis log:
Logfile of HijackThis v1.97.7
Scan saved at 01:11:15, on 09/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin ... Read more

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I'm currently considering buying a P72 (Assuming it will be released with an hexacore CPU) in an attempt to have a single machine suitable for media edition, machine learning, virtualization and casual gaming, but I read somewhere that after attempting to run some machine learning task for 24 hours his T series' motherboard died. So my question is, would it be safe to run that kind of tasks on a P series once in a while?Thanks.

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Hi I'm a noobie here and I couldn't find a post specifically related to my problem so I'll fire away. Sometimes when I click my start button it freezes the whole toolbar, this doesn't make sense as I have a reasonably powerful machine (check specs) and when I check task manager my cpu usage is at 2-4% and I have less then 20 processes running taking up 200,000k or less. I once had a virus on my computer but I followed the steps, removed it and formatted my hdd then reinstalled fresh windows xp pro and now this issue has come up. Just recently (after the problem appeared) I tried going to run regedt32 Hkey_Current_user\control panel\desktop\MenuShowDelay and lowered that to 0 in a hope of reducing freezes but I haven't seen any difference. Any help would be greatly appreciated thank you.

A:Start menu/toolbar freeze for long periods

Your system is a pretty impressive one, I'll give you that. Hmm...

About how long after the reinstall did this problem begin? Did you install or update any hardware, software or drivers?

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I'm sure this issue has been discussed in the past, I just don't know where to look for an answer.
My HP Satellite P55t-A5202 runs okay, but the maintenance in progress seems to be running most of the time recently.
I believe this might be slowing my computer somewhat. Is this normal? I have noticed that this maintenance in progress goes on for hours. Infact, I have regular maintenance scheduled for 2 am, but the activity still takes place well in to the next day.  Any help would be appreciated.
Richard CB

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...sorry, I forget the answer to this one. I have a Toshiba Satellite 1750, circa 2001, and it sits unplugged and unused for months at time. A few questions if I may:

1] Is it better to remove the battery at these times?

2] Would it be best of all for the battery if I made sure to power it up and run the battery down completely every so often during those times; and if so, how often would you recommend?

3] What would you define as a "long time?" Meaning, if it's going to be unused/unplugged for X or more weeks/months, I should perform the recommended action.

Battery type is NiMH, 9.6V 4500mAh. I thought the laptop manual said that the battery is only charged when the computer is plugged in but turned off; but experience seems to have shown me that isn't the case. It does seem to charge the battery when the laptop is on. Which is probably neither here nor there.


A:Solved: Remove battery when laptop not in use for long periods?

It makes little difference. The battery will slowly decharge on its own whether its in the laptop or not.

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I read the tutorial , hope I did it right.
I became infected with a bios virus about a month ago. I turned on the computer and it locked out the logitech wireless keyboard and mouse and proceeded to do an update of the bios. I had to re-install the software for the devices with a usb keyboard. The computer would not consistenly start up past the first post, so I kept re- flashing the bios by taking out the battery. About a week ago I heard the hard drive working excessively and noticed it was downloading and installing something and that's when the cpu would reach 100 % for long periods of time and cripple any application I tried to run.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by Star at 22:01:58 on 2012-01-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3070.2147 [GMT -5:00]
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchos... Read more

A:Bios takeover and now cpu running at 100 % for long periods of time

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/436554 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I'm sure this issue has been discussed in the past, I just don't know where to look for an answer.
My HP Satellite P55t-A5202 runs okay, but the maintenance in progress seems to be running most of the time recently.
I believe this might be slowing my computer somewhat. Is this normal? I have noticed that this maintenance in progress goes on for hours. Infact, I have regular maintenance scheduled for 2 am, but the activity still takes place well in to the next day.  Any help would be appreciated.
Richard CB

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Hi all,

This is my first post on this website, so thanks for providing this support for us regular idiots who don't have the capacity to help others with these matters. I will try to give as much detail as I possibly can.

I am having a really strange problem with vista-64 home premium machine. Every so often (it seems patternless) the entire system becomes unresponsive. This happens in safe mode as well. put it this way, it took around 5 minutes to right click on computer and click properties, and another five minutes for the box to come up.

Here are my computer's specs:

AMD phenom 9950 Quad 2.6GHZ
8 gig of crossir ddr2 ram
GTX 280 1gb
a creative X-fi Xtreme audio pci express (the one with the 2 optical slots) (I read somewhere that this card is slightly unstable...could be relevant)

Now, this is the wierd part: as you can see from the specs of the computer, that kind of stuff should happen in a flash, and when it's not doing this weird 'slowing down' it does. It's as if the hard drive just stops working for long periods of time.

I pulled up resource monitor in an effort to see what was happening, and the green graph on the "disk" section does go down to nothing from the top for a few seconds before the resource monitor itself stops reporting back.

Even weirder than all of this is that it started happening about 2-3 months AFTER getting the computer in which time it worked perfectly. That kind of tells me it might be a problem w... Read more

A:Vista64 Home premium becomes unresponsive for long periods of time

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Hi there,

Having a problem with CD / DVD burning. I used to use a CDR with Nero and one day is started to hang with the egg timer for 5-20 mins when you press the burn button - and sometimes not work at all. Have now just bought an NEC DVDR drive with new Nero software and it does the same. Have also tried downloading other burning s.ware - but none seem to work. Is it a conflict with XP ? When it does eventually work it burns fine.

Please help,


A:Nero Pauses For Long Periods - Also invalid Track Info

I'm having the exact same problem using Nero I have a tdk cdrw401240B and a sony DVD RW DW-22A. Running XP Home with all of the updates. Nero hangs up and gives me an invalid track error when trying to copy a cd. It worked great at one time but now refuses. My burners have the latest firmware updates. Any ideas?


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Almost always 'System'.

How do I fix this? It's infuriating.

PC specs available on my profile, kindly ask for any other info - I'll provide as quickly as I can.

Thank you in advance

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I reported this after a month or so of owning the brand new 860st envy, I paid extra for the wireless keyboard and mouse, and so far I am not impressed. they are both absolutely awful. I can hardly do anything half the time cause it holds the keys like this (liiiiiiiiiiiiiiikeeeeeeeeeeeeeeee) and the mouse is all over the place. Please help me, ill send them back and buy something else.

A:Keyboard randomly holds keys for long periods of times, supe...

fyi the computer is amazing, i just need a new monitor, saving up for it now.

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I have a W7 Professional system running an i7. It was working ok until yesterday. Started by noticing the sound system had stopped working. There was a red X through the speaker icon in the lower right corner. So I rebooted. It went into a chksdk mode (that made me nervous) and then booted but taking much longer than usual. The normal screen eventually came up but the disk access light stayed on for maybe 10 minutes during which I was getting about zero performance. During the boot I got an error message "could not start event service, standard users may not be able to log onEventually the disk access light went off so I tried a few things and the light came back on solid again, stayed on for a numkber of minutes, then went off again. The desktop had changed a little just some changes in the sizes of things and colors. Not sure exactly but the screen just looked a little different.

So something has changed but I don't really know what. I am not sure how to diagnose the problem. While the light is on, I can not bring up task manager.

Things I could try that I know about:
1. I have a disk image from afew weeks ago. I could restore back to that disk image.
2. Try a system restore point. Not sure which ones are in there (PC is at home and I am at worknow).
3. Repair install. I just made a DVD for repaire install.

So i could use some advice on how best to proceed; which order to try things, and maybe there are some things to try not on my list. I ran Hijackthis and don'... Read more

A:W7 system: suddenly long boots and periods of ultra slow performance

Your specs show you are using Enterprise and your post states Professional. Just want to be sure what we are working with.
My first choice would be a restore point. At that point because your system has changed and you didn't do the changing I would be thinking of a possible infection. Two programs I recommend and have used.
Windows Defender Offline
Free Online Virus Scanner | ESET

Pleas let us know if any infection were found and what they were.

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My computer crashed or got wiped out....it couldon't even find any drivers. I was in a loop that stopped at "attempting repair". I was able to completely drain the battery and finally able to do a reset that will take it back to the default settings. It has been 4&1/2 hrs since it started, it is at 17% , is that normal?

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Hello everyone,

I've been having this problem with my computer since I had it built a while back. When I'm doing anything on my computer it will sometimes completely freeze up and I will have to do a hard reset to fix it. After I do a hard reset my mouse and wireless network adapter (It's a USB one) will have to be replugged for them to work again.

I've tried getting a new HDD and graphics card, both of those replacements failed in remedying the problem. I'm completely unsure of what could be causing the problem now.

I'm not sure if this is related or not but I originally had another motherboard of the same type in it but it failed, then later I had to remove one RAM stick (I originally had 32GB of RAM in the computer), but now I've had to remove all of the sticks except the one. Also, Speccy shows that my RAM is at 670MHz while I have it set to 1600MHz in the BIOS.

Here's my specs:
Operating System: Microsoft Windows 7 Professional 64-bit SP1
CPU: Intel Core i7 3930K @ 3.20GHz
RAM: 8.00 GB Single-Channel DDR3
Motherboard: ASRock X79 Extreme4
Graphics: AMD Radeon HD 7900 Series
HDD: 1024GB Western Digital

Any help would be really appreciated; thanks so much in advance.

A:Crashing & Hard Reset Needed

Thank you for supplying your specs, but you forgot the most important one, the Power Supply Unit.
Freezing is usually caused by overheating or an underpowered or failing PSU. Remove the side clean out all dust, blow out all fans with a can of compressed air. Look at the label and post the Make, Model # and Wattage of the PSU. If it is under 500Watts it is underpowered for your setup Get a PSU of 550Watts or better. .
Boot into Setup (Bios) and set it to Failsafe Defaults (F5). This should set the proper speed for your RAM.

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Windows 7, Hewlett-Packard tower/desktop computer was kept on for several day, with only intermittent restarts through the Start menu.  Today, computer went to sleep, and would not wake-up.   Two fresh startups were needed in order to computer to start, remain started, and start into Windows.
This was a message which came up upon the successful fresh startup:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.
  Locale ID:    1033
Additional information about the problem:
  BCCode:    9088
  BCP1:    FFFFF880082FD880
  BCP2:    FFFFF880082FD884
  BCP3:    FFFFF880082FD890
  BCP4:    FFFFF880082FD894
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1
Files that help describe the problem:
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
---... Read more

A:computer would not wake-up. Two fresh started needed. Message.

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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I have recently been having alot of issues with my computer freezing and not being operable for long periods of time. Mozzilla always hogs up virtual memory and I have to go in task manager and end process or restart pc. I think I a may have a virus. Can anyone help. Attached is my hijackthis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:47:21 AM, on 11/29/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal
Running processes:
c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\ooVoo\ooVoo.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\Samsung\Kies\Kies.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\Philips\Wi-Fi MediaConnect\Wi-Fi MediaConnect.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.e... Read more

A:Windows script errors and windows freezes long periods of time

 specs.png   120.1KB
My Specs

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I was watching a Britain's Got Talent video on youtube and the the computer froze. The mouse as well. I had to press the reset button on the front of the computer to get it to work again. I reset the computer and during the boot screen it said "system drive fail press CTRL+ALT+DEL" I reset the computer again and now the computer works fine. Any ideas to what may have caused this and what to do to fix it?

CPU: AMD Athlon XP 3200+
Motherboard: ASUS A7N8X-X
RAM: 1.25GB DDR400
Hard Drive: MAXTOR 120GB
PSU: 400W
GPU: Sparkle Nvidia 5700LE
DVD ROM and DVD-RW Floppy Disk
Any Ideas?


A:Solved: Computer Freeze Needed Reset

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I'm new to sevenforums and would appreciate the help of some of you. I have updated my user profile with all of the details and specs of my system that is having my issue.

Recently, my computer will not wake up from sleep mode. Once it enters sleep mode, the only way to get it functioning again is to hold the power button, completely shut it off, and then boot my system back up.

It appears as if everything starts back up once I open the lid or press the power button to wake it up, but the screen never turns back on. The fan starts up, the backlit keyboard lights up, the leds all blink, but nothing I try will turn the screen back on forcing me to press and hold the power button for a complete shut down.

I have reinstalled the latest Intel HD Graphics driver as well as the latest NVIDIA graphics driver (both the stable and beta release).

I do not get a blue screen or any sort of error. Upon the restart, I am not prompted with any error from windows or any signs of the forced shut down. I have been messing with this issue for a few days now and am asking for some help from the community here at sevenforums. If you need any additional info let me know.


A:Computer will not wake from sleep, hard boot only solution

Try the steps here: Sleep Mode Problems - Vista Forums

I would also work through the Troubleshooting Steps for Windows 7

Report back the results you find for more steps indicated.

As a last resort use the tool the pro's use to find the exact cause: Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

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If this is in the wrong forum, please move to the correct forum.

I am running windows 7 64 bit, and have 4 external hard drives attached (not the best way, but until I can afford a server, the only way).
I am using my computer as a media center only.
When I wake my computer it can take a while (30 seconds to a minute), before I can use it, due to it starting up my external hard drives, but I have noticed a couple of times, my computer will wake without starting up my external hard drives (able to use media center within 2 seconds).
Does anyone know if there is a way to get my computer to wake up without starting up the external hard drives every time?

A:Wake computer without waking external hard drives

Switch them OFF.

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I have been having this issue for a long while now(3 weeks -ish), and in attempts to fix it, I probably made it worse. I downloaded an "update all drivers" software and broke my computer very badly. In continuing attempts I simply reinstalled windows and the "worse" part is gone. It's better now. long story short: please note I am on a practically new OS. there shouldn't be too many viruses or malware.

before I ruined my computer. i was experiencing BSODs these would occur on wake, usually after sign in and sometimes immediately after boot. i recently installed firefox. perhaps an addon or plugin is causing it. I also installed process hacker 2. it is very peculiar to me because on my laptop i have the same setup and it never has this issue.

after I "fixed" my computer everything seemed fine. I could wake the computer and it would not BSOD. i restarted it yesterday to test it. upon waking it this morning the same BSOD occurs.

your help is appreciated.

A:BSOD on computer wake.

update: I thought I was leaving for somewhere, and instead of putting the computer to sleep, I put it in hibernate. there was no BSOD on system resume.

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I have had this problem with my Dell Laptop starting 6 months after purchase. They have replaced the harddrive twice, the memory and the monitor. I'm pretty sure it is a driver or Windows 7 update issue. The computer worked fine until I tried to update drivers, but also updated windows on the same day. 3 times my laptop has been sent to Dell Depot for repairs and each time I reload windows and try to install drivers I have the same issue. I followed one trouble shooting suggestion in tutorials and found that although I have hibernate (3) I don't have sleep (2) installed in bios.

A:BSOD Every time I wake the computer

Welcome aboard.

One of your dump says:

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88003537e68, fffff880035376c0, fffff80002e7a10f}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs!LfsFlushLfcb+647 )
Let ustry to recover the error that is saying to be ntfs.sys.

Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Post us back with the results.

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I recently put together a new computer about a month ago. Everything is running great except for one strange problem. I usually keep my computer on sleep mode overnight and on average about once every week I get a BSOD about 10 seconds after I wake my computer up. I've verified my memory using the included windows tool and sfc has found no issues. I tried running the driver verifier in basic to the highest restriction modes and I never got it to BSOD in the same way. Attached are my system info files including the .dmp files from the various BSOD. Any help would be greatly appreciated.



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OK I'm new here and not a computer expert so please bare with me! These forums are great by the way.

I am running 64 bit OS Windows 7 Pro. Vista was originally installed and I downloaded this from my school so not sure whether 'full retail' or not. The computer is about 2 years old and I first installed about 8 mnths ago maybe and have not reinstalled since.

The computer has recently gone crazy and would not wake up from sleep. I can here it running but the screen will not come up. I have to power off and back on and the next time it sleeps it will happen again. Tried setting monitor to never turn off and that worked at first then stopped. Computer started shutting down by itself and start up repair would run but not be able to fix anything then windows recovery would run, but the problem would remain. I was getting a Norton error so removed that thinking it was the problem, but that has not helped. Began getting blue screen / memory dump message. I am working in Safe Mode now as computer does not seem to be able to boot properly. The system would not generate the html file that is requested but I hope I have attached the other zip file correctly.

Thanks for any help you can provide!


A:BSOD, computer won't wake, so confused

There are problems with SPLDR in Device Manager. In most cases that I've seen, this is due to a malware infection. Please do this:

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

And, since you mention a Norton error, then please do this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

Due to the number of different errors (this usually points at a hardware problem), please do this:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

If those diagnostics pass, then:
- update all drivers from the System Manufacturer's website (even if you already have the latest version). Many of your drivers date from 2006.
- visit Windows Update, get Service Pack 2, then get the remaining updates.


*** ERROR: Symbol file could not be found. Defaulted to export symbols for... Read more

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I am getting a BSOD every time when Windows 8 64 bit comes out of sleep with a DPC.Watchdog_Violation error. Nothing I have done or a third level MS Support person has done has found the supposed driver that is causing the problem. I have attached files using your Diagnostic Tool to help. This started after upgrading to Windows 8.


A:Get BSOD--DPC.Watchdog_Violation When Wake Computer

******************************************************************************** *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 133, {0, 283, 282, 0}
*** WARNING: Unable to verify timestamp for arcsas.sys
*** ERROR: Module load completed but symbols could not be loaded for arcsas.sys
Probably caused by : arcsas.sys ( arcsas+18a5 )
Followup: MachineOwner
0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000283, The DPC time count (in ticks).
Arg3: 0000000000000282, The DPC ... Read more

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My problem is the same as here: http://www.bleepingcomputer.com/forums/t/328595/invisible-ads-and-wave-volume-resetting-to-zero/ and here: http://www.bleepingcomputer.com/forums/t/328813/wave-volume-reset-and-invisible-adds-in-background/I've tried the items mentioned but nothing is working. I also tried deleting IE but it just replaces itself and the problem persists. Please help!

A:invisible IE and wave volume reset

Hello,Please follow the instructions in ==>This Guide<==.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to try to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

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