I have a problem installing MS Office Professional 2007.
Here are the details:
1. HP dv4-4141us laptop computer
2. Running Windows 7
3. I bought and downloaded Microsoft Office Professional 2007. Includes Access, Excel, Outlook, Powerpoint, Publisher, Word --- all 2007 versions
4. The software downloaded alright.
5. When I then clicked on MS Office Excel 2007 in "All Programs", it started configuring it.
6. After configuration was done, Setup window popped up, "In order to complete setup, a system reboot is necessary. Would you like to reboot now?"
7. I clicked on Yes, and a window opened up saying: "1 program still needs to close: Waiting for Microsoft Office Professional 2007. This program is preventing Windows from restarting." The options were "Force Restart" or "Cancel".
8. I then clicked on "Cancel" and the following error message popped up:
"Error 1719: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
9. I then clicked on "OK" and got another message:
"MS Office Excel 2007 has not been installed for the current user. Please run setup to install the application."
10. I then clicked on "OK" and the message went away.
11. When I then clicked on "MS Office Excel 2007" in 'All Programs', it started to configure the software again and I was back at step # 6 from above.
I had exactly the same problem when I tried installing MS Office Word 2007 from the downloaded software.
I would appreciate your help.
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Installation of MS Office 2007 or MS Office 2010 does not require a system reboot. Where did you "download" this from?Read other 6 answers
Help! Problems installing Office Professional 2007 upgrade.
I bought the upgrade for my Office Professional 2007 version, and installed
it ith no problem on my computer. Unfortunately, this hard drive crashed
Tuesday. So, rather than buy a new hard drive, I simply used a hard drive in
an extra CPU from my office that was shut down last year. This computer
has Office 2003 on it and was in a networked office. When I tried to install
the upgrade, I ran into a problem. This is what happened: I put in my
Office Professional 2007 upgrade disks, enter product key, is ok'd, and then
I get the following message: "Setup cannot find office.en-us\1033\dwintl20.dll. Browse to a valid installation source." I found some dwintl20.dll files on my hard drive, but when I click OK, it won't accept any. So, it cancels the upgrade installation.
The only thing I could think of that would be a problem was that this
particular hard drive was in a computer at an office that was networked with
the original information being on the network.
Both the crashed hd and recently installed hd from office computer has Office Basic Edition 2003, separate licenses; both came with Dell computers bought in 2004. I have the original disks for the crashed computer AND for the hard drive installed now.
(Of course, I did not reformat the hard drive before installing. Hindsight...yada, yada, yada.) Regardless, what can I do NOW? Should install the Office 2003 version that was on the ... Read more
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help !!!! i cannot get word in micrsoft office professional 2007. i have run diagnostics with not apparent issues but still when i attemp to open word 2007 it is just un-responsive and just is frozen. im desperate please help
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I have a problem installing Microsoft Office 2007 to Windows 7. I put in the disk, enter the product #, it starts and immediately stops and gives me this message:
I found this bit of info in one of the threads here, but that Key is empty in my registry.Read other 9 answers
I hope that someone can assist me. When I attempt to install MSO 2007 about 25% of the way through, I receive a message stating "Setup cannot find word.en-us\wordlr.cab. Browse to a valid installation source and then click ok
This file is there however it says it is empty. Of course after this message the installation stops and is cancelled.
My system specs are below.
Thank you so much.
Tech Support Guy System Info Utility version 220.127.116.11
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.86GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 2039 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 76316 MB, Free - 42532 MB;
Motherboard: Dell Inc., 0MF788, , . .CN486435BB3217.
Antivirus: Norton AntiVirus, Updated: Yes, On-Demand Scanner: Enabled
Read other 9 answers
Good Evening Everyone,
I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.
But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.
Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.
I have Office Professional 2007 installed on an HP Pavillion DV7 series laptop.
Their were no issues at first. Now every program in the series works fine except the one I need the most - Office. When you click on the program the Office Word box comes up on the screen but that's it-the little blue icon circles forever-the program will not load. No error message, nothing. It worked perfectly before, it is a valid copy, and I am stumped.
Test to see if it is due to some conflict.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If it works, just follow directions to find the cause.
If it does not work, try in safe mode
The answers will give a clue to the cause. If clean boot works, you can fix it by following the instructiions.
I cannot figure this out! I get an error code 1935: "An error occurred during the installation of assembly component" after the program tries installing for maybe a half hour. I have copied the files to my hard drive, downloaded new .net framework, etc and nothing works to get this program installed! PLEASE HELP!!!
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I bought a licence software and when trying to install it on windows xp, I am getting message "Microsoft Office Professional Plus 2010 encountered an error during setup."....and the installation is cancelled.
I have tried the installation several times, with the same outcome above.
Can anyone help?
Have you checked the Microsoft support site?
After days of struggle with this annoying problem, I found the solution on this thread:
Microsoft Office 2010 Professional Plus configures each time you start
let me fix it myself
Have a nice day
Very good to know, emohamad. Rep+ to you.Read other 2 answers
Hello, I recently had to reinstall vista. Before reinstalling it I did a backup of my files which is located at C:\Backup. I would like to transfer the office professional out of that folder and into my programs. My problem is my cd is only good for one more install, and im buying a new computer in 4 weeks and would like to use it to install on that computer. I'm a college student so i need it on this computer also until that day comes for my new computer. Can you help me? Thanks in advance
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This has been really bugging me. When i always open microsoft work i get this> (Image attached)
Is there any thing i can do to stop this? Kinda wastes my time.
Thanks in advance.
When you installed Office, did you have admin privileges? If not, try reinstalling Office with Admin rights.Read other 11 answers
Hello all - Unwittingly, I installed Microsoft Office Professional Plus 2007 on a computer that alread had Office 97 including Outlook Express. I know now that I should have removed the old before installing the new because every time I start Word 2007, I get a message that says: Please wait while set-up prepares the necessary files. Then comes a screeen with a progress bar that says: Configuration Process - Configuring Microsoft Office Professional 2007. This configuration takes an average of 3 minutes and then it's ready. The other components of 2007 like Excel, Publisher, Power Point, Outlook, etc.all start instantly. I know that I have to delete office 97 which in turn will adversely affect Office 2007 so I will then have to delete it as well and reinstall it. My question is, how do I keep from losing my contacts and address book in Outlook while both suites are off the computer and until I can reinstall Office 2007 by itself? Am I overlooking doing anything else to be proactive in advance to accomplishing what needs to be done? Thanks!
Whats your OS? When you go to "Add/Remove Programs" does it list both Word 97 and 2007? Before removing anything make sure all data is backed up. Look in the programs files for your data, I am not to sure where 97 hids the files.
I installed office pro 2007. When I try to open any of the programs nothing happens. I tried uninstalling it then reinstalling it and that didn't do anything. I paid some guy $35 cause he said he would fix it and he couldn't fix it. I need this figured out! I have run the Diagnostics on it and that says that everything is fine. Please help me figure this out!
My system is a compaq running windows XP service pack 3. It has a AMD 3400+ processor and about 512 MB RAM.
Please help me figure this out!
Have you tried going through Office Tech Support? I have found them to be very helpful, even though sometimes it takes hours!
I have just received a new Dell computer with Microsoft Office 2007 Professional Preinstalled.
All MS programs, Publisher, PowerPoint, Excell, et. have the icons for PDF conversions.
Word does not, and all attempts at installing it through AddOn, etc. failed. Does anyone have epxerience with this particular function.
Yikes, I wish I had my 2003 back...
And if you would like to comment...how easy is it to remove just Word out of the "suite" get the old one back.
If that is do-able without a problem, I'd give it a shot.
In the meantime, if I can get that darn PDF conversion to work...
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Hi Guys , I have format a laptop which had office professional on it. I do have the client's license for the office but for me to reinstall that I need to download Office professional 2007.. But only office 2010 is available for download now..
Remember I did download Office 2007 pro some 2 months ago with no issue, !!
Is that not available for download now?
Sorry it looks as though the download link has now been redirected to Office 2010.
Your best options are: -
Ask the owner for the disk & install from there.
Buy a genuine installation disk on-line from E-bay etc.
or down load a full (All versions) copy from an ftp site? A .ISO image is approx 2.54 Gig!
My current computer has Office Professional 7 Update. Desk top with XP is dying and will be replaced by a laptop with Window 2007 Home. I have the discs from the Office Update but how will I load the Office Pro 7 update on my new computer since I won't have the previous versions on my new computer? Does the Microsoft Office 10 starter loaded with Windows 7 complicate the matter?Read other answers
MS Office 2007 Professional will not install on my freshly-reinstalled Windows 7 system. It does not get past the splash screen 'Setup is preparing the necessary files', but hangs.
The summary error message in Event Viewer is as follows:
The device, \Device\CDRom0, has a bad block.
The detail is:
[ Name] cdrom
- EventID 7
[ Qualifiers] 49156
[ SystemTime] 2011-01-30T22:29:07.719785100Z
There does not seem to be a problem either with the DVD drive or with the actual installation discs; the program installed happily on my other Wiindows XP PC, and the DVD drive seems to be able to read other installation discs satisfactorily.
I am getting rather desperate!
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So here's the deal...our church office computer wouldn't open office, I went to reinstall it...that didn't work, tried to uninstall it...it said it was corrupt. I did find an article to manually uninstall it...I tried it but all of steps didn't line up with the options I had...so now I'm stuck, looking for help.
The computer is running Vista Home...anyone, please.
Have you tried going to Control Panel | Add/Remove Programs? Is it still in the list of applications?
I needed to view a MS Publisher file that was emailed to me. Soooooo I went to the MS site and downloaded the 2007 Trial version. Worked fine on opening the Publisher file.
However, I would now like to remove the download.
Have tried Control Panel/Add/Remove...no way.
Everytime an email comes into Outlook, or I open a MS Word file, Windows Installer pops up and wants to install. Have to cancel, cancel, cancel to get back to my work.
Am running XP Professional SP2/MS Word 2003 SP2
Try going into add/remove Windows Components.
Have been running office small business edition 2003 and wanted to update to 2007. Downloaded trial version of Office 2007 but it crashed before it finished setting up. So I bought the Office Professional 2007 CD's but it crashes upon setup. Can you help?
Here is text from error log.
PERF: TickCount=3095031 Name=Job::DoCacheWork Description=Begin function
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
Cannot start local OSE service. Error code: 0x8007041d
Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError.
Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError.
Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError.
Catalyst execution finished: 09/06/2009 11:33:48. Return code: 30088. Exception caught: UnexpectedError.
PERF: TickCount=3101125 Name=RunSetup Description=End function
Couple of questions to ask
1. Are you installing as Administrator or an account that has admin rights?
2. Have you uninstalled Office 2003 or are you just doing an upgrade?
3. Do you have antivirus installed (yeah dumb question I guess) If so, have you disabled it before attempting to install?
i bought a new laptop that has ms office 2007 professional installed, i'd like to know if i can install the software to my desktop and if so how do i do that?
(i don't have the office 2007 cd, the program came pre-installed)
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I was having trouble getting word 2007 documents to save, so I put in the disc to repair the program. When that didn't work I tried removing microsoft office professional plus from my computer and reloading it. That was unsuccessful. Now I have an office 2007 program half loaded into my computer and not working. I can't remove the program or reload it. Now what?Read other answers
Hello, everyone! I purchased Microsoft Office Professional 2007 in December 2007 to put on my husband's computer. I believe it said that the program could be put on up to 4 computers in the same home. I have the saved email sent by Microsoft to confirm the purchase. There was no CD sent...it was done by download onto his computer. Now I want to put it on my computer, but need help to know how to do this. The product key was included in the email confirmation, but I don't know how to download the program onto my computer. Any ideas? Thanks.
why dont u contact microsoft customer support. they might send u another copy
I'm trying to install the 2nd CD of my MS Office Professional 2007 and I get this pop up.
"Setup failed to install the required component Microsoft SQL Server 2005 Express (MSSMLBIZ). Microsoft Office Professional 2007 CD 2 cannot continue. See C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more detail."
I followed the link that was given to me and this is what it says:
Microsoft SQL Server 2005 9.00.3042.00
OS Version : Home Edition Service Pack 1 (Build 6001)
Time : Wed Feb 11 12:18:04 2009
Machine : BALM
Product : Microsoft SQL Server Native Client
Product Version : 9.00.3042.00
Install : Failed
Log File : C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_BALM_SNAC.log
Last Action : IsPendingRebootKey
Error String : The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Error Number : 1719
BALM : There was an unexpected failure during the setup wizard. You may review the setup logs and/or click the help button for more information.
SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.
Time : Wed Feb 11 12:18:09... Read more
uninstall sql server.
download a stand alone sql server 2005 express from ms website.
then try to bcm install from the disk
i have recently discovered that my microsoft office 2007 professional version does not work properly. i discovered that the registry key under
is missing. i discovered this after i tried editing something in microsoft word and it would not let me do anything.so i tried to uninstall it under control panel~>add or remove programs and an error came up saying the setup files could not be found or could be corrupted, and to try the disk. my dilemma is i cannot place my disk at this time. plz helppp
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Hello everyone! I will start by saying I know zip about this and please don't pull your hair out while reading this--I would feel very bad... Ok, I have a laptop running Vista. It suddenly 'quit' one day--I started it up and it would do nothing but give me options to 'redo' (sorry this is my term, obviously!). I chose the option to 'redo' that said I would have to reinstall all software that did not come with the computer. After all this I was able to find all my pics, documents and music that I had on the computer. I found all of it in the BACKUP file (I know that's obvious!). Anyway, got all my other software installed and then tried to install the office professional and it tells me that since it is an upgrade I must have another version to install this. Well, no I'm worried. I thought I would be able to find the old version of office in my BACKUP but I've been unable to. So this leads me to believe that it got deleted? Also, this laptop was bought used (tho' it is not very old). So, my question--is the previous version in my BACKUP somewhere and I just can't find it? Or is it on the CD that came w/ the 'puter? If so, how do I find it? Thank you all for reading this and I hope that you all still have your hair!
Hi Curlygirl, welcome to BC. To install Office 07 Pro (not pro plus) from an upgrade disk, you must have one of the qualifying products in the quote below:Microsoft Works 6.0?10; Microsoft Works suite 2000?2006 or later; any 2000?2007 Microsoft Office program or suite; any Microsoft Office XP suite except Office XP Student and Teacher.In most cases you only need to provide the cd and point the installer to it. The actual qualifying program doesn't necessarily have to be installed.Also, this laptop was bought used (tho' it is not very old). So, my question--is the previous version in my BACKUP somewhere and I just can't find it? Or is it on the CD that came w/ the 'puter?If it were anywhere, it would have most likely been on a seperate cd that was supplied with the system, though even that would be highly doubtful.Couple quick questions to be of any more help:1. If you have no cd, what method did you use to "redo" your system?2. What is the make and model of your laptop?Read other 2 answers
PC is HP G70 Notebook - Pentium Dual Core; MS Windows Vista Home Premium. Preloaded with a trial period of MS Home and Student when I purchased the laptop. Since I didn't want the Home/Student software, I purchased MS Office Professional 2007 online via E-bay. This software is licenced for 3 computers.
When I installed the Professional 2007, I was not aware it did not overwrite the Home/Student Product ID#. Of course, I didn't uninstall that software at the time.....my mistake!! In the meantime, I received notice the Home/Student software was expiring thus why I then realized the software I purchased was not activated. I tried to reinstall it but the Home/Student Product ID will not erase despite uninstall that software several times. I've tried uninstalling both MS Home/Student & Professional 2007 to start fresh but to no avail. The system is 'stuck' with the Product ID# of the Home/Student.
Since MS Home/Student version expired, I only have limited functionality at this point. It significantly impacts upon my Outlook which is critical for my use.
What can I do to get my Office Professional 2007 activated. I have installed it on another machine (licensed for 3 computers) and not having any issues at all on that computer???). I'm guessing the registry or files need to be changed but that's way over my head!
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I am having issues when downloading the disk, it stops halfway through the download process and says there is a PRORWW.cab what file do I set up in?
Please give us the exact error message.
If it says that it's missing PRORWW.cab, that is a file on the CD. Either the CD is smudged or scratched, or your CD drive is not reading the CD properly. Wipe the disc with a lint free cloth. If you still get the same message, try a different CD. You can try the same CD in a different CD drive as well.
I have had nothing but problems since I purchased Microsoft Office Professional 2007 back in April. I'm running on Vista.
I am experiencing:
-Outlook constantly stops responding.
-The servers can not communicate from my business/domain e-mail.
-Business Contact Manager always freezes up.
-Outlook "stops working" when I try to export my business contact manager data.
-BCM and Accounting are not integrating customer information.
I have tried to resolve the issues by:
-uninstalling and reinstalling
-verifying my business e-mail server (SMTP) is pointed directly
-verified BCM & Accounting are on the same database
-Downloaded service packs MSXML (KB936181), (KB941833) and (KB954430).
I REALLY need to have this software and database functioning top notch in order to maintain the operational records of my company. I would be devastated to have to seek out an alternative program after I have spent all of this money, time and effort to implement this system.
I have never had a good experience with MS support. I'm desperate for these issues to be resolved. Can anyone offer any suggestions?
I recently purchased 2007 Office and started to install it. Everything loaded fine with only using the 1st disk. Does anyone know what disk 2 is for? Should I bother trying to install it? I see on some of these posts, that others receive an error when trying to install it. If all programs loaded, what is even on disk 2?
Thanks for any help.
Its got the "business contact manager" software on it.Read other 1 answers
my lappy has microsoft office 2003. i wanted to have a new version of office. so in that enthusiasm, i didn't recognize that i tried to install office 2007 which is for 32 bit systems(mine is 64 bit system). now, when i wanted to install office 2010, my system is asking me to first uninstall the 32 bit office 2007, which i couldn't do. so i request you to help me in uninstalling the office 2007.
Hi, and welcome to TSF!
You couldn't uninstall the 32 bits office 2007? So the standard way didn't work? (Start> Control panel> software>remove a program) retry it once more. If I'm correct you will get some sort of error message if you indeed cannot remove the program this way.
My question is how to uninstall the above which I have tried everything, but it remains in
Programs and Features/ where all installed programs are listed.
I have gone into the registry innumerable times, and deleted anything that had the
words OFFICE in it,have deleted recently some of the OUTLOOK keys, but not all of them
as there were at least 15 keys and I did not want to cause a crash, so deleted the
None of this has made a difference. The title continues to remain in my
Add programs and cause Event Viewer to issue Administrative Event
warnings about MUI something or other..can't recall what it says but
it is constant.
If anyone knows how to untangle the link or whatever it is in my
Control Panel ADD programs, it would be one less headache.
I am tired of seeing the same error message, over and over in
Event Viewer Administrative Events.
Before that I had Kernel Event Tracing error, but somehow, after
about 600 of those messages, I managed to get rid of it, now about
9 days have passed, and I am not sure what I did to cause its
At first i thought it was due to uninstalling Microsoft Security Essentials?
as I had read that on another blog, so maybe that was it.
Please download MiniToolBox , save it to your desktop and run it.
Checkmark the following checkboxes: List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
The computer almost freezes and TaskManager if I can get it up shows each Office app starts up - lots of CPU then shuts down and the next app starts up.
Usually in the follwoing order:
Don't have anyting in Startup than scanner, webshots, and AVG?
I've unistalled Office 203 and computer boots up fine?
Is Office doing some sort of lookup for updates for each app? how do I turn off, rather do when if I need to?
Any advice greatly appreciated
MS Office...installs a load upon any operating system.First of all, Outlook will hijack your email function.Then, there are update mechanisms.Finally, there are multiple programs requiring heavy resources when they are running.I don't know where you are getting your startup item data...but I suggest that you download/install Autoruns and take a look at the Logon tab only fi you want to see what's running at boot that you should be concerned about.AutoRuns for Windows - http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx LouisRead other 1 answers
I have discovered that Microsoft Office Professional 2007 Plus has been accidentally loaded onto about 40 computers where I work (it was loaded on by way of an image file that was deployed by PXE).
I now need to remove the Plus version of this software and reinstall the 'standard' Professional version.
Alternatively maybe I can change the existing Plus installation by removing the extra features that come with Plus, and then changing the product key?
If anybody can think of any way to get this done - particularly if it can be done 'automatically' - your suggestion(s) will be greatly appreciated.
I've just put Windows 7 on laptop and tried reinstalling student version of Office Professional Plus 2007 (which was on there before but with Vista). It gets nearly halfway through installation before it says that it can't find setup.exe and asks me to browse folders to find where it is. I've tried looking but can't find it and so have to abort process.
Can anyone help?
Welcome to Windows Seven Forums.
Was this a pre-installed version of Microsoft Office or do you have a DVD for it?
If it is a DVD you could try creating a new folder on your hard drive and copy the contents of the DVD to it, and then try to install it from there.
If it was pre-installed and you've installed Windows 7 instead of Vista the Office files may be missing or corrupted.
Was it a clean install of Windows 7 or an upgrade?
Have you checked to see if you have a Windows.old folder? If you have take a look in it and see what files are in there from your Vista installation.
I recently bought Microsoft Office 2007 on eBay. It came in the mail today. When I put the disc into my computer, nothing happens. I cannot hear the disc running. Nothing is prompted on the screen and when I look in "my computer" it does not show anything other than what's normally there. I guess I am asking for help trying to figure out how to download this program onto my computer as I just started college classes and already have assignments due and cannot complete them without it.
Please be gently, as I know to some this may seem basic. Any help or suggestions are greatly appreciated. Thank you in advance!
First of all - welcome to BC !
There are two possibilities here. The first, and less worrying, is your optical drive may have died and gone to a better place. Can you read any other software disc or play a movie DVD ? If you can, your drive is working. If you can't, then it is almost certainly your drive.
The Office disc may be faulty or fake. Try it in a different computer to see if it can be read or offers to install itself. If it can neither be read nor offers to install on a different computer then your only hope of redress is to take it up with first the supplier and then the eBay complaints procedure.
Sorry I can't be more optimistic on your first visit to BC.
I have been trying to install " Office Professional 2013 " on my pc but it keeps telling me I have it already installed. I do not. I have had to install an old copy of office 2007 which really is poor but better than nothing. Can someone tell me where all the hiding spots are in Windows 7 ultimate might be for office 2013 ?
Read through this MS website for a possible solution. Follow all the links & there are a couple of Fix its included as well.
Office 2013 Installation Error "Something went wrong" - Microsoft Community
Also these 2 as well.
Cannot install office 2013 Error "Microsoft office professional - Microsoft Community
How to uninstall and reinstall Microsoft office 2013? - Microsoft Community
Hopefully something there will get you under way.
I am using Office 2013 Pro & I installed it from the DVD which I purchased, but a lot of the installation occurs from downloading as well. MS call this "Click to Run" so you need to have the internet working for the installation.
Ok, so I go to download Office Professional free trial and I download the installer(from the official website and official download of course), it extracts the files, and I enter the right product key. The installer bar shows up in the window and after like 5 minutes of no progress, the installation cancels and it says, " Microsoft Office 2010 Professional has encountered a problem during installation".
And it gives me absoloutely no preview or notice or error code of what the actual error was.
Somebody help, I'm a student and I need this until I get the chance to buy the full version of Office.
I'm using Windows XP Home Edition SP 3.
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I have ms office premium installed on win 98 which is not working.When i try to uninstall thro add/remove program,it gives the error message `DATA1.MSI FILE MISSING AND INSTALLATION WILL BE ABORTED' and application rolls back.In addition,when i put ms office 2000 professional in my cd drive for installation,cd drive ejects out the cd. cd drive functions normally for other cds.Kindly tell me as to why cd drive ejects ms office 2000 cd and tell me how to get over this problem and install ms office 2000 professional.
Download, install and run the Windows Installer Cleanup Utility: http://support.microsoft.com/kb/290301
Use it to remove Office 2000, reboot and then try reinstalling it from the CD's.
Ok, I download the installer for the Microsoft Office 2010 Professional trial and I do everything the right way. After 5 minutes of no progress on the installation bar, the installation cancels and the window says, "Microsoft Office 2010 Professional encountered an error during setup". By the way, this is a trial installation.
And it doesn't give me any specific error code, preview or anything as to what the error has to do with.
Please help, I'm a student and I need this until I get a chance to get the full version.
I'm using Windows XP Home Edition SP3
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this is venkatesh,i have a problem with my office 2007,i installed 0ffice2007 in my pc 2 months back,10 days back i couldnt open any msoffice file then i uninstalled 0ffice 2007,but the files are appering with msoffice only,then i am trying to install office 2007 again that time i found an eror "microsoft office professional plus 2007 encountered an error during setup",pls help me,i am using windows xp,office 2007 is having key but does not require activation.
thanks in advance..........
Manual uninstall of Office: http://support.microsoft.com/kb/928218Read other 1 answers
I have Windows XP Professional with service Pack 2 Operating System. I am trying to install MS Office 2007 which support Windows XP service Pack 2. But it is not able to install. It gives an message:"There are no products affected by this package Installed on this system".
Please help me how do I install MS Office 2007 or MS Office 2010.
Hello, and welcome to Bleeping Computer. Firstly you should definitely have Service Pack 3 installed for Windows XP. And speaking of service packs, you're not mistakenly using a Service Pack for MS Office as your source media are you? The statement regarding no products affected by this package sounds like an error message produced by a Service Pack that has not found installed software to update.Read other 2 answers
I have a Samsung netbook with Windows 7 starter edition, 250GB HD and 1MB of RAM.
I purchased it with a trial version of Office Home and Student which has expired.
I am a public sector employee which entitles me to a discount on Microsoft Office Professional 2010 which I have downloaded and installed after unistalling Home and Student 2007 using the Programs and Features in Control Panel.
Now, when I open Excel 2010, if I make a new file and save it, it works fine. But when I try to open an Excel file from Office 2007 or 2003, it will open but if I try to change the file or save it as an Office 2010 file, excel stops working and shuts down.
Windows has no solutions to this problem.
I have checked for updates, but all that windows update offers are updates for the 2007 version of Office.
Can anyone tell me if there is a solution for this?
I do not think that there is a solution. You will be able to use and read 2007 files, but not able to give them the increased features of 2010Read other 10 answers