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Cross icon on top left of page of Word

Q: Cross icon on top left of page of Word

My wife and I are annoyed by that cross icon at the top left that comes up with a Word for Windows document. We don't know what is the function of that and it creates problems. What do we do?

Preferred Solution: Cross icon on top left of page of Word

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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A: Cross icon on top left of page of Word

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I got infected with some malware. I'm not sure which one it was. I had popup ads coming up on my computer all the time, and error messages with bad grammar on them.I installed Mc Afee, Ad Aware, Spybot search and Destroy, vundo remover and run them all. I also ran Mc Afee Stinger as suggested on here. Each of them removed some malware.I still have a Red x (like a delete icon) instead of the hard drive icon when I look at my hard drive in My Computer. Also if I disconnect the internet from my PC I get IE "Work Offline - No connection to the internet is currently available" messages come up, even though I don't use IE!!! Sygate firewall is reporting that windows explorer is trying to connect to the internet as well, I don't know if that's part of it or what.Can someone decipher my HijackThis log and/or help me out? Cheers!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:49:03 PM, on 21/02/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Com... Read more

A:Red Cross/delete Icon Instead Of C Drive Icon

Hello 3lpete and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It's clean. Let's try a different scanner and see what we can see.Before running a new scan let's clean out the temporoary folders. Download ATF Cleaner to your Desktop.Double-click ATF-Cleaner.exe to run the program.Click Select All found at the bottom of the list.Click the Empty Selected button.If you use Firefox browser, do this also:Click Firefox at the top and choose Select All from the list.Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser, do this also:Click Opera at the top and choose Select All from the list.Close ALL Internet browsers (very important).Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Now download WinPFind35u.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind35u on your desktop.Note: You must be logged on to the system with an account that has Administrator privileges to run this program.Close ALL OTHER PROGRAMS.Open the WinPFind3u folder and double-click on WinPFind35U.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).In the Drivers section click on Non-Microsoft.Under Additional Scans click the checkboxes in front of th... Read more

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hi guys,hope someone can lend a hand,well as i don`t have any time at night to watch the news on tv,i often catch up on local & overseas news on the net,sometimes they have video clips concerning personalities or whatever & when i click to watch them i get a blank square with a tiny red cross at top left hand corner,very puzzling also happens on some websites,thanks to anyone who can suggest a cure for this problem ????????

A:red cross in left hand corner ?????????

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The XPS One 20. An attractive, nicely featured and versatile all-in-one desktop PC now around 8 years old. And it looked like it might be a good choice for setting up my mother with her very first PC now that we've finally found a reasonable means for providing internet access to our very remote farm property. Thinking ahead to the many times I would need to both walk her through issues by phone, as well as utilize remote connection tools to directly access/maintain/resolve issues, when I stumbled onto a 2nd top notch XPS One 20 a couple days after buying hers, I grabbed it as well with the plan of "synch-ing" the pair to be identical twins to further simplify "support" by having one at my desk, too. As purchased, there was two primary differences between them, which were going to be resolved first thing: #1 had been subjected to the flawed and fairly well documented 2.05 bios update which caused machines to start reporting fan failures while actually causing fans to run at top speed with no temp/system governed control, and been loaded with the Win 10 64bit OS, while Win 7 Pro 64bit (the OS I intended for both to be using) was installed on #2. From what I'd read, the bios fix was just a matter of flashing with the 2.06 release created in large part specifically to address and mend the fan fluke left by 2.05. However in practice, it's looking like there's more to it than that, and at minimum I don't think the 2.06 flash is actually inst... Read more

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Hello everyone,

I couldn't a find a way to do this from Format Cell | Fill | Pattern Style .. - is there a way of cross-hatching cells alternatively, such that two adjacent cells are hashed with left-slanted and right-slanted lines respectively, thus making it easier to discern where one ends and the other begins (especially in the case of merged cells with white background)?

Any help will be much appreciated, anticipated thanks!
(apologies for cross-posting)

A:Excel 2007: Cross-hatching cells with alternative left/right-slanted lines

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what does red cross on battery icon mean next to clock on taskbar. when i move the mouse over the icon, it says fully charged

A:red cross on battery icon

Normally, it indicates that the battery needs charging but clearly in your case this is erroneous. Take a look here also:
Stupid Stupid Laptop Battery

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The Network Icon (wired) in my Task Tray has a Red Cross against it. No error shown in Device Manager. Network Diagnostics don't find an error and I don't seem to have any issues LAN or WAN but Automatic Windows Updates are not working. Manual Updates are OK and all the associated services seem to be running. I don't know if these two are connected.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 4
Processor Count: 1
RAM: 2047 Mb
Graphics Card: Mirage Driver, 3 Mb
Hard Drives: C: 74 GB (27 GB Free); D: 149 GB (17 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., 8PE667U
Antivirus: ZoneAlarm Antivirus, Enabled and Updated

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I am connected to a network and have internet access.

However, the network status icon has a red cross on it as if i am not connected. Even more strange is if i hover over the icon its read "Network Internet access"

I don't use any third party connection software and don't have any third party firewalls running.

I am plugged in direct to the router with an ethernet cable.

This isn't a massive problem but i'd prefer the icon not to have the red cross on it.

A:Network status icon has red cross

Hi and welcome toTSF If in fact you are connected but you see the "not connected" icon and
status you describe, you may have two wireless configuration utilities
running simultaneously, and you should disable one of them it may have been installed accidentally

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there is a red cross icon on my local drive d..i have attached the snapshot of it.plz do suggest me the solution......it is very annoying......

A:RED cross icon on local drive D ......

Prt Scr of disk management please.

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No Audio Output Device is Installed---- Please help me i downloaded service pack 2 since then no audio outpu device installed cant seem 2 find any downloads 2 fix the problem can ANYONE HELP vISTA ON AN ADVENT 5611

A:the dreded red cross at speaker icon

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Dear folk

My desktop windows 7 64 bit was working fine til I walked up yesterday and there was a red cross on the network icon!!!

Ethernet cable working fine as when i hooked it to my laptop everything is working fine , means problem lies within the desktop and nothing wrong with cable or router port.

Troubleshoot that I had done so far :

Restarted desktop 3 times, uninstalled LAN driver, connected new Ethernet cable

What else I need to check to find out what is going on ?


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Dear all,

I am in dire need of help to fix my laptop sound card. My laptop (TOSHIBA M600 on windows vista basic as its original operating system) has been working perfectly for the last 3 yrs. Just about 3 weeks ago the the volume icon on the bottom right hand corner of the screen had a red cross marked on it. I am no longer able to listen to online lectures, music, videos etc. I opened the device manager and found no such things as Sound, video and game controllers. This happened after one of my friend installed a faked windows 7. Since then i decided to buy and re-installed a legal window 7 professional, but the problem persists. The volume icon at the bottom of the screen still has a red cross on it.

Some kind people out there please help me...i am a student and cannot afford it to be fixed by those expensive computer genius in the computer store. Also....please use simple lay people english when you give instructions or help.

Thank you so much in advance

A:Portege M600 - Volume icon has a red cross on it

Hi buddy,

Usually such a red cross means that there is a no sound driver installed or driver is muddled up? Have you already tried to reinstall the sound driver?

What sound card you have installed?
Normally you can get all drivers on official Toshiba website but for an older model like yours I could imagine that you must check other pages. For example if you have a Realtek sound card, check the Realtek page directly: www.realtek.com

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Help!! I have a new (ish) laptop and everything has been fine until a couple of days ago when a red cross appeared on the speaker icon.  I've run the diagnostic tool by clicking on the icon but only my Bose wireless headphones appear in the list, and the tool is unable to resolve the probem with the speakers.  When I use the Bose wireless headphones, the red cross goes and the headphones work fine.  I've tried the Device Manager too to clear the red cross issue, but cannot find a way for it to help resolve the problem. The laptop doesn't have any sound from the speakers, nothing.  If I plug normal/ regular headphones into the jack, then the Bang & Olufsen message appears on the screen to notify that the headphones have been connected, but there is no sound from the headphones and the cross remains on the speaker icon. If I hover over the red cross then a message appears "no speakers or headphones are plugged in"     

A:No sound from speakers, red cross on speaker icon

Hello @George73, Please check your other post : https://h30434.www3.hp.com/t5/Notebook-Audio/No-sound-from-speakers-red-cross-on-speaker-icon/m-p/60...   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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hp pavilion 15 notebook pc 15- e038tx   ,when i am connected to the internet, icon on task bar not changed continuously shows red sign or cross,i am using data card (usb dongle) i browse download and upload good but but icon not shows you are connected please help me hp pavilion 15 eo38tx  windows 7 64bit

A:internet icon shows red cross when i am connected

Hi shah-aijaz, Sorry to hear that you are having issues with the wifi on your notebook. I have done some research and I have found that the computer that you have listed does NOT have Windows 7. Are you certain that you are giving the proper model number of your computer?  Please check the bottom of your computer and the product number should be listed on a white sticker by a bar code.


Please write back at your convenience.


Thank you.

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Help!! I have a new (ish) laptop and everything has been fine until a couple of days ago when a red cross appeared on the speaker icon.  I've run the diagnostic tool by clicking on the icon but only my Bose wireless headphones appear in the list, and the tool is unable to resolve the probem with the speakers.  When I use the Bose wireless headphones, the red cross goes and the headphones work fine.  I've tried the Device Manager too to clear the red cross issue, but cannot find a way for it to help resolve the problem. The laptop doesn't have any sound from the speakers, nothing.  If I plug normal/ regular headphones into the jack, then the Bang & Olufsen message appears on the screen to notify that the headphones have been connected, but there is no sound from the headphones and the cross remains on the speaker icon. If I hover over the red cross then a message appears "no speakers or headphones are plugged in"     

A:No sound from speakers, red cross on speaker icon

Hello @George73,  Before we go to the software part of this red x volume icon we will first have to check if your hardware is operating in the necessary parameters. Move the mouse pointer over the lower right side of the screen for the ?Charms? bar to open.Left click or tap on the ?Settings? feature you have in the charms bar. In the search box you are presented in the ?Settings? feature you need to write ?Device Manager?. After the search is finished you will need to left click or tap on the ?Device Manager? icon. If you are prompted by a window you will need to type in the administrator account and password to go further with the steps below. Double click (left click) on the ?Sound, video and game controllers? feature in the device manager window. In the expanded menu in the ?Sound, video and game controllers? feature look to see if you have there a sound card and if it is properly installed. Note: if it is not properly installed you will see a yellow sign next to it or you won?t have a sound card present in that menu. If you have a yellow sign next to the sound card you will need to left click on that icon. Left click on the ?Properties? feature after you clicked on the sound card. Left click or tap on the ?General? tab you have in the properties window. You will have a box under the ?Device status? feature and you will see in that box what exactly the issue with... Read more

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Ive been using W7 since the early builds and am on HP 32bit these days.
In the past if i lost internet connection i would get a red cross on the network icon. This would go away once connection was restored.
This past week or so this cross keeps appearing. Thing is the connection is fine, no problens what so ever.

Anyone else experienced this. Please no "Clean install" replies, thats way to drastic.

Thanks for any help.

A:Nework icon has a red cross on it but connection is fine

It sounds as though it could be a driver issue. On the odd occasion when I lose connectivity, it's only to the Internet so my icon just shows a yellow triangle with the exclamation mark superimposed on it. Fortunately, my router automatically reconnects if this happens, so I'm not down for more than about a minute.

As your board is based on the NVidia nForce 570 SLI MCP, you could try to see if these drivers might help (make sure that you create a restore point prior to installing) NVIDIA DRIVERS 15.53 WHQL

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i have recently purchased a second hand laptop.. in good nick.. everything works..,. and i love it.. the model is hp pavilion dv9000 .. the only problem im faceing is the fact there is no sound.. i can plug in a usb sound device and can listen to music and everything through head phones but i have no sound if i unplug it.. in the 3 weeks ive had it.. twice ive turned it on and its picked the sound up and has worked.. but all of a sudden will cut out and cant find the sound again.. or the other time i re set my laptop and there was no sound again.. ive gone into device manager and there is no section in there with sound or anything remotley to do with it.. obviously i cant download a driver if it cant find the sound.. is there anything i can do?? a laptop with no sound is no problem but it bugs the hell out of me when i click on something i need sound for then i have to go find my usb device and my headphone just to listen to it.. please help me..!

A:HELP ME!! i have a red cross in the speaker icon in the bottom right hand corner..

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hi, i think my computer has a quite serious problem, yesterday i tried to install a few programs n maybe one of them contains a virus, when i did the virus scanning, i found there's trojan virus there.
i cudn't open my c: or my documents, and almost all.

i tried to cleaned them up using my antivirus program (AVG 7.5, free ed)
and it works

after that, i tried to do another scanning, and the result shows that it has no viruses anymore,

fyi- before there was 8 file were infected, most of them are from system32

the new problem is, even though i can open all my drives like normal, but the icon of my drive c now has changed into a red cross symbol, as shown in the attachments, "screen"

and when i turn my laptop on, there's a box appears, shown in attachments, "error1"

can u please tell me what is going on with my laptop?
and what should i do?

thanks a lot.
waiting for ur reply


A:why does the icon of my computer (drive c) is changing to a red cross symbol?

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


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After fresh windows 7 install,now no audio but no red cross on speaker icon but orange light on audio mate.

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I'm writing my dissertation. I am using cross-references for both Tables and Figures (Word 2003). I'm also using EndNote for my references (I have no idea if this has anything to do with the problem).

The problem is that EVERYTIME I print, it does something weird and puts in a large amount of white space before a cross-reference. On average, 3/4 of a page of white space. If I click to the right of the last word before the reference, it highlights all the space as well as the cross-reference for deletion. If I put the cursor right before the cross-reference, I can just back space and delete it all. I delete it all the way back to the word before the cross-reference and add the proper spacing, save and print, it still does the same thing.

Any help would be greatly appreciated.

A:MS Word and Cross-References

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I have a new quick launch icon on the taskbar. It is a red circle with a white cross. There are also pop-up dialog boxes associated with this new icon. These include, "Click here to protect your computer from spyware!" and "Attention! system detected a potential hazard (TrojanSPM/LX) on your computer that may infect executable files. You private information and and PC safety is at risk. To get rid of unwanted spyware and keep your computer safe you need to update your current security software. Click OK to download official intrusion detection system (IDS software)".

I am running the following:
Windows XP Media Center Edition Version 2002 Service Pack 2 on a Dell XPS DXP051. Intel Pentium D CPU 3.00 GHz, 2.00 GB of RAM

At this point, I have disconnected my computer from the internet and have tried to do a "repair" on the OS using the Windows installation CD. Then, I restarted and the red circle/white cross icon was still there. Next, I performed a Trend Micro HijackThis-v2.0.2, and saved the log file. I am currently working off my laptop to troubleshoot this virus/malware. Please help me solve this problem. Thank you.

Here is the HijackThis log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:55:21 PM, on 1/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\system32\ser... Read more

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Hello, I am new to this Forum.

My Wireless Network Signal Strength Icon is currently displaying a red cross as per this Screen Shot:

Despite the incorrect icon display, my Local Wireless Network is functioning perfectly.

How can I restore the Icon to display rising bars?

Assistance will be gratefully accepted, thanks.

Highland Rob

A:Wireless Network Signal Strength Icon Displaying red Cross

That's the icon for your wired network, not your wireless.

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My Dell-VOSTRO laptop is kinda in a weird situation now with spyware, and hopefully someone can help me fix this. It's been bugging me for the past 3 days. The problem is on desktop bottom right corner, where the volume icon and msn icon are, there is always a round red icon with white cross pops up something like this:

"Your computer is infected!

Windows has detected spyware infection!

It is recommended to use special antispyware tools to pervent data loss. Windows will now download and install the most up-to-date antispyware for you.

Click here to protect your comupter from spyware!"

I know this is a spyare spam try to trick you to install their program and not a real windows warning, so I haven't clicked it yet. but I just can't get rid of it. I've tried quite a few things, but nothing works.

There is also a weird thing is that I can't run HijackThis on this laptop, I even renamed it to "Fumble" as someone previous suggested, but it still won't work. Once you double click on the icon, nothing happens. Therefore, I don't really have a HJT log to post. I did follow the steps to run a Panda virus scan and attached the log. Hope it helps in some degrees.

Someone, please help me on this to get rid of that red round icon with the white cross spyware or let me know what need to be disabled to get HiJackThis running to produce a log for you guys.

Thanks a lot in advance!

A:Trojan/Spyware infected! [Red icon with white cross appear on task bar] Please help!

Just want to give an update, I think the trojan or spyware not only disabled HijackThis to run, it does the same thing for other anti-virus software as well. Kaspersky and Windows Defender neither will start now on my laptop. I tried safe mode too, no luck! I guess online scan is the only way to scan it, which I attached the log in the first post, Please help......guys!

Thanks ahead!!!

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I can't access Internet, the Wireless icon on toolbar has a red cross trough it. The device IS enabled. When I check the device and run Troubleshoot it tells me it is working properly. The computer is new to me, it looks like it has been configured to access
the internet via another computer. I have tried to reset the computer to its default settings vis System Restore but it will only allow me to go back a year and then crashes just over halfway through the restore. 
The computer is a Gateway Laptop MOD 7320GZ + Windows XP Prof Version 2002 Service Pack 2 + Broadcom 802.11g Network Adapter
Any advice? As you can guess I'm a novice.

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All of a sudden my Word 2007 will not close using the red cross close button, it just hangs. Is there an update or addon that could prevent this, should I reload word 2007 only again to repair?

A:Word 2007 will not close using the red cross

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Cross reference in Word doc has gone completely mad.
This seems to be the problem:

But I can't seem to be able to fix it.
Any idea whats up?

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Peace be upon you

I have a report built in MS-Word 2010, all the figures are in MS-PowerPoint,
The figure titles are put as references in the Word document, and I used cross-references easily within the document

I want to copy the figures' titles in the PowerPoint slides so that the figure numbers can be updated when it changes in the original word document.

I tried the Paste-link, but it updates the title text only, and not updating the figure number!

Please Help me,,,
Thanks in advance..

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I am using word 2007 for an academic paper. I have a lot of examples that generally look like this:

(1) a. this is part one
b. I continue here
c. some more text here

When I add a cross-reference to the example, Word only allows me to choose the example number (1), but sometimes I would like to specify that I am talking about e.g. (1a). If I just add the letter in the middle of the reference, it disappears every time I update the field. Adding the letter outside of the reference, e.g. (1)a is not an acceptable option for many journals. Is there a way to make the letter stay inside the reference and not disappear after I update it?

Thank you!

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I was backing up a chunk of files - actually menus for customers - some of which were written ago on another computer in the old Word program and some which were newer in the new Word program. In the middle of downloading, someone got on my computer and stopped them. It seems that I cannot open any of them in the proper language - English - just code. I think the two got mixed up and my computer doesn't know how to read either.

Does this make sense? How do I re seperate them so they are readable??? Help!

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For some reason I seem to be getting a red cross with a white background wherever I have inputted an image into Microsoft Word. I was typing up a document and creating a graph and then had the message (something similar to this): 'graph 8 has performed an illegal operation'. Ever since that has happened I have been unable to view any of the images, bar that graph that 'crashed'. This red cross looks like this:

I am able to view these images if I try to edit them in word, which is what baffles me. But when I try to print out, I still get those crosses.

Does anyone know a remedy to this problem, thanks for your help.


A:Microsoft Word - Cross Instead Of Image?!

1. Clean up your hard drive: www.theofficeexperts.com/cleanyourpc.htm

2. Troubleshoot Word: www.theofficeexperts.com/word.htm

That at least puts us at a starting point, but may actually resolve the problem.

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Windows 7 32-bit won't play sound.

Device Manager\Sound, video and game controllers\High Definition Audio Device ok.
Double click and window says:
High Definition Audio Device Properties\General: Device status says This device is working properly.

Speakers are plugged in and make a crackle when plugging in to correct holes.


A:Sound/Mixer icon has red cross. No Audio Output Device is installed.

If it's shown as "working properly" in the Device Manager, the speaker icon you have can also be because the sound is muted.

You show "High Definition Audio Device" rather than the actual sound device which suggests you have the generic Windows/Microsoft installed sound driver rather than the actual sound driver from the motherboard vendor. In many cases the generic Windows driver does not work or work correctly.

You can try and uninstall/reinstall by RIGHT clicking on the entry for the sound and then LEFT click "Uninstall" (DO NOT check the box to uninstall the drivers) then restart the PC and when Windows starts it will detect and reinstall the sound. This fixes a lot of flakey problems.

If the uninstall/reinstall does not fix it, the next step is to get the correct sound drivers and install them.

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In Default Programs>Set your default programs, the only program associated with Microsoft Word is something called Word (desktop), and the icon is a Word 2010 icon.

I searched online for help and have tried everything I found, including the registry change, but when I tried to name the new key it said it already existed. This is the link to that advice: How to make Microsoft Word 2013 the default program even if Microsoft Word 2010 is also installed | Fury Computing

I would like to keep both programs available, but I want Word 2013 as default for opening all Word documents.
I am using an HP Pavilion win 8.1 desktop computer, which I purchased with win 8 pre-installed.

A:Word (desktop) icon is a Word 2010 icon

Go to iconarchive search for your office (Exp" Office 2003) and download it. Right click on icon, change icon, locate your icon, and apply

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I'm having an error when using Word 2003 and the cross-reference feature (in addition to a few other fields). The cross references are automatically changing when printed, printed to pdf, or transmitted to other team members. This sounds great, except they are INCORRECTLY changing. [4] become [3], etc. Now the reference is pointing to the incorrect source.

I watched this happen when I hit the print button, and the screen magically changed before my eyes.

Also I am getting many {Error! Reference not found}, despite the original reference still being located in the document, as well as in the original location.

Finally, the table of contents is similarly changing, incorrectly. In some cases, everything is on the same page, according to the TOC. If I try to update (right click --> update field --> update entire table) I get the following error : Error! No table of contents entries found.

The only solution is to delete the entire TOC and start over.

Why are these things happening and what can I do to fix it?

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Three editors on my project have all experienced the problems listed below in several documents. We were all using Word 2007 with SP2, not SP3 (I’ve now installed SP3). I have found two other posts online with the same problems, but no responses.

The documents have Next Page section breaks between sections and appendices. Heading 1 is numbered 1, 2, 3; Heading 7 (the appendix heading) is numbered A, B, C. We use the Figure label for captions in the document body and a custom label, apxFigure, for captions in the appendix.
1. When a caption is inserted in the appendix, all figure captions in the body (Figure 1-1, etc.) change to the appendix label (apxFigure) and the numbering changes to A-1, A-2, etc.
2. One or more captions do not appear on the cross-reference list despite numerous reinsertions of the table of figures (TOF).
3. One or more captions are not included in the table of figures list.
4. Sometimes, the TOF will display the caption, but it won’t be available in the cross-reference – and vice versa.
We have tried:
1. Replacing all captions (sometimes corrects the problem, sometimes not)
2. Copying and pasting the document section by section (without the last paragraph marker) into a new document, thinking it might be corrupted. No difference.
3. Updating all captions and cross-references, both individually and collectively.
Does anyone have an explanation -- better yet, a solution? Does the service pack have anything to do with this?

Tech Support Guy System Inf... Read more

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I have a long document with numbered paragraphs. The document describes the contents of a flowchart, so there are a lot of "go to step nnn" included.

I've used inserted cross-references to point to the 'go to' paragraphs by number.

If I add or delete a numbered paragraph, the hyperlink points to the correct new location, but the number in the text does not get updated.
For example, if I had the following:

1.3 text AAA
1.4 Go to step 1.6. (the hyperlink takes me to step 1.6)
1.5 text BBB
1.6 text CCC

I then insert a new para after 1.5:

1.3 text AAA
1.4 Go to step 1.6. (the hyperlink takes me to step 1.7 but the text 'Go to step 1.6' does NOT change).
1.5 text BBB
1.6 new stuff here
1.7 text CCC

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I work with MS Word templates mostly, sometimes Excel too (ver. 2000, XP, 2003, and 2007).

PROBLEM: I work for an organization present on all continents. My colleagues around the world expect the templates I make to work for all of them, and they use many different languages i.e. many localized versions of Windows. This is a huge problem, especially when it comes to field codes.

SOLUTION: I have access to all non-English versions of Windows used in the firm worldwide, and intend to set up a machine for each of the key regions/languages/types of characters used, to do testing of my templates on them, before sending them around. (Or maybe to use MS Virtual PC or the like, and have them installed on one machine.)

QUESTION: With as many countries as we work with I cannot possibly test all of them, and have to go for testing a few ‘representative’ systems only. What localized versions of Windows should I pick? Which ones would cover the most of the globe? UK and US are obviously not a problem, I can test them alright. Problems are the following:
1) some of western character sets in Europe;
2) all of the non western character ones; and, in particular,
3) Asian ‘double-byte’ character sets.

Any other solutions for this that you can think of?

Thanx for your help.

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Okay, so I've run into another problem with Word 2007 (big surprize). I added a picure from the clipboard, and then inserted a caption for that picture. Now, when I go to add a cross-reference to that picture, it doesn't show up in the cross-reference list! (see attachemnt) I do this all the time, and this problem has never happenned to me before. Does anyone know why Figure 3 does not show up in the cross-reference list?

A:Solved: Word 2007 Cross-reference Broken

Can you zip up and post that figure and the surrounding text as an attachment?

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I have a 200+ page technical document written in Word 2007. I am just adding a section which has common bits of information in it, and this section will be referred to by other sections.

I would like it to be the case that when someone looks at the sections within this common bit, there is a list at the start of each one which details which sections are referring to it. This is so that if changes are to be made to the wording/content then it can be seen which sections could be affected by that change.

So, for example:-
Title 1
Title 2
Sub-Title 2.1
Sub-Title 2.2

Title 3
Sub-Title 3.1

Title 4
Sub-Title 4.1

In the above sections, lets say that "Sub-Title 4.1" has got some common information in it that both "Sub-Title 2.2" and "Sub-Title 3.1" have cross-references to. So far, so good!

However, if someone were to update the content of "Sub-Title 4.1" they must know which sections are referring to it so that they can check what those sections say and make sure the whole document still makes sense to the reader.

So, "Sub-Title 4.1" would (ideally!) have some sort of mini-toc at the start of it looking something like this:-

Sub-Title 4.1

This section is referred to by
Sub-Title 2.2 .................. Page 144
Sub-Title 3.1....................Page 156
​This section talks about blah, blah, blah ...
Any ideas on how this can be done??

A:Word - list the sections that have a cross-reference to this section

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To All, Here is a full summary of the situation and hope someone can give me good advice:

When I am in a Word 2007 document with headers, they are from multlists and which are linked to the headers when creating the mulitlist. One of my headers, Header 2, shows up first as Section 1.1 as in multilist set up, under the enter formatting for number, I put in the word Section-1.1 and that also sets up the numbering for the heading I use going forward.

When I cross reference to the number as the paragraph number in the cross reference, it always shows up as Section 1.1, not just the number 1.1, and I read someplace that if you right click the cross reference, click on Toggle Field Codes, the field code that shows up is { REF _Ref354083577 \n \h }. I then add at the end of the field code ‘\t’ and save it, update the field, and the cross reference shows up as 1.1, not Section 1.1

So in the paragraph when I want to refer to an Exhibit I am adding at the end of the document, I refer to the Exhibit in the paragraph as “Exhibit 1.1”. And do it by typing in the word Exhibit and the cross reference to Section 1.1, with the field change to “\t” and in the paragraph is shows up as “Exhibit 1.1.

Then as a new page at the end of the document, which is separated, I click on Heading 9 which is set up from the mulitlist and linked to Heading 9, with just the word Exhibit and not a number type thru the multilist process. So when I click on Heading 9, the beginning of the new page is th... Read more

A:Word 2007 - Cross Reference For Table of Contents

I read recently that there might be a way to add SEQ fields next to the page number in the footer, and so I did iti, as to the Identifier, I put in the word "Exhibit'

Is there a way to use this Field and include the cross reference to the numbers I cross reference to as stated above, and then modify the TOC field to recognize the changes to the Page number that then includes the number 1.1- before the page number in the table of contents and any words I want before the page number in the Table of Contents.

Also, since the header is not set up with a number, there is no Caption to refer to, so is there a way to add a SEQ field or other field before the cross reference at the top of the page or make the cross reference the Caption for the heading.
And based on any of the foregoing, what do I change to the TOC field to show the number 1.1.-1 as the page number?

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Hard to explain but here goes:

When I have a sentence that I want to move to the middle of the page, I place the curser to the left of the word and try to push it right by hitting the space bar and nothing happens.

This is only when the word is all the way to the left of the page.

Is there some type of formatting that would allow this to be free so that I can push words forward??

A:Microsoft WORD - Can't get word on left side to space right

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Hello -

First off I just want to say I'm new to the forum...you guys have a great group and great info here!! I'm looking forward to being a part of it...

Now to my problem - I'm having some issues with the mail merge function in MS World 2002.

First, when I have a Table of Contents in the Main Document and merge to a new Document, the entire Table of Contents turns into hyperlinks instead of remaining a regular Table of Contents. I tried deleting the \h switch from the TOC field code but no luck. Any ideas what to do? btw- i never had this problem when I was using Word 2000.

Second and more important problem. When I have cross references in my Main Document (For example a cross reference in Section 12, saying refer to Section 2 which is hyperlinked) the cross references go hard after the document is merged, meaning they are no longer "shaded" and "hyperlinked". Any ideas how to retain the coding so cross references stay cross references even in the merged document?

Thanks in advance guys!

A:Mail Merge in Word 2002 (TOC and Cross Referencing Problems) HELP!!

i heard cross references utilize bookmarks and you can create a macro to retain bookmarks during a mail merge.

Anyone know if this is true?

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Dear Forum,
I am working on a long document in Word 2007 at the moment (high-performance laptop, Vista Home Premium SP1). Among other things, I am using charts, copied from Excel into table cells to keep them in place, within the document. These Charts have captions (Figure 1, etc.) and within the text I am referring to these figures with the help of cross references. This works fine until I try and print these pages. I have tried printing to a printer and printing to PDF file format and in both instances the documents gets screwed up. I have attached a pdf file with an example. As far as I can see, what happens is that the chart that the cross reference refers to, pops up itself where the cross reference is embedded. This not only occurs on the output, i.e. printout or pdf file, but appears after the print command in the document itself.

I would be very greatful if anyone had some advice on how to fix this.
Kind regards,

A:Solved: Word 2007: Problem with cross-references in text

It looks as if the cross-references are acting as hyperlinks to the part referenced, rather than a straight reference.

Have you got "insert as hyperlink" checked?

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I am working with a .docx file about 20MB. I included several figures (different formats, e.g. .eps, .emf, etc.) with numbered captions and crossreferences in the running text. However, Word screws up the document and puts an additional figure into the correct crossreference itself. I do a fair amout of editing, deleting the double figure, but when trying to print the document (update table, numbers, etc.) the double figures are back. For me it is still a mystery, since not every figure is put twice in .docx. Can anyone help me with that? Many thanks in advance!

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I am using cross-references in my Word document. At the end or beginning of the sentence where the cross-reference exists is a mysterious vertical line. I have never seen Word do this before and not sure how to turn this off as it appears in Print. The cross-references are to Figures within the same document-if that matters.


A:Solved: Word 2003 cross reference vertical line

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hi if in the wrong section please move

Internet Explorer has modified this page to help prevent cross-site scripting

im now getting this when i try to upload photos onto a web site i look after.
has anyone come across this and is there a fix?

thanks in advance


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Hi, all of a sudden and for no reason, various icons have stopped loading for both the programs and files used by these programs: 

Microsoft Edge
Various Windows Programs

The programs still work fine but I would like to have the icons back.
This seems to be a problem that many people are having but I can find no definite solution. 

Any ideas?

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