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Unexpected hanging, freezes, reboots

Q: Unexpected hanging, freezes, reboots

I m having trouble diagnosing a problem.
Im using a 3d program on XP. I was experiencing hangups and crashes and when rendering a frame sequence the computer would crash to desktop or sometimes reboot itself or sometimes just say completed when it wasnt done all the frames. IF any ones knows about 3d rendering then you will know that each frame is rendered seperately to make a sequence of completed frames with the color, texture and lighting baked into a single image frame.

I have a feeling it is hardware but it may also be software. or a combination of both.I think it may be hardware because even in WoRD i was having weird things happen like when i went to paste and copy an image to make labels it was pasting the copied image into the cell but it was appearing as a white box only. but if I saved and restarted the program it would then show the correct image file in full color. As soon as I tried to copy and paste the image again it would do a couple correctly but then it would paste these white blank boxes and I would have to restart the program to see them correctly.????weird i know

I have reinstalled the OS to win2000 and that seemed to fixed the hangups and freezes so far when working in the 3D program. But when rendering it rebooted once so far before it was done the sequence. I have turned off the system failure option to reboot when there is a system failure and so far when testing it doesn reboot itself but it will say my render is completed before it gets alll of the frames done.

I have no other programs on my computer now except my 3D program so it cant be any complications with any other software. IT is weird. One time i did memtest 86 on it and test 5 it showed some errors but when i did it again it didnt show any errors. I even let memtest run all night once and it didnt detect any errors. Im not sure if its my RAM or possibly power surges that are stoppping my renders from finishing but I am using an AMD 64bit 3000+ system with a gig of RAM , 256 meg video card so it should easliy render out the 3d graphics that im trying to do. There is a lot of frames 2800 to do but I tested this render out on a slower machine and it rendered all of them fine just a bit slower. This other machine has windows 2000 and is plugged in to a seperate wall outlet. BUt how can I be sure my AMD has bad ram or not? or What voltage of pwer suppy does AMD 64 need??

Im confused if this problem is hardware or software now??I have amemory dump file but Iam still trying to download the write tools to read it. Does anyone know if there is an easy way or program out there to read these .dmp files. I t may just hold the answer to this problem before I go out and buy new RAM or a power supply surge protection box..
any advice means alot and is well appreciated,

Yanman

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RELEVANCY SCORE 200
Preferred Solution: Unexpected hanging, freezes, reboots

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 56.8

I am running XP pro and lately have been getting some unexpected reboots. Here is my HJT log....any suggestions?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOW... Read more

A:Unexpected Reboots

Hi, can you please follow the instructions in this sticky topic, and then post the requested logs?

http://www.techsupportforum.com/secu...ion2-beta.html

Also, creating multiple posts for the same issue is known as "flooding", and is against forum rules. Please take the time to read them.

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RELEVANCY SCORE 56.8

I recently purchased an Acer 5740G notebook computer. Windows 7 Home Premium was pre-installed.After only a few weeks of use the machine began to spontaneously reboot. Sometimes this can occur three or more times at intervals of less than 30 minutes and sometimes it can run for more than a day without any observable problem.I have run a thorough chkdsk on the hard drive, run sfc /scannow and five passes of Memtest-86 v3.5. All of these showed no errors or violations. I have also regularly run "Advanced System Care Professional" and "CC Cleaner" (amongst others) to check and repair registry errors, application paths, etc. I can't see any correlation with any application or process. It can happen in the middle of anything I am doing, or when the computer is idle.Below is a copy of the "Hijack This" log and I wonder of it gives any indication of a system or software problem. I will be very grateful for any help with this frustrating problem.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:30:12 PM, on 2/05/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exeC:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files (x86)\WordWeb\wweb32.exeC:\... Read more

A:Unexpected reboots

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 56.8

I have a problem, my PC dont work normally, I reinstal Windows because he restart from him self several times till he start up, but now he do it again. I test RAM, try stability test everthing is super acept when I whant to turn him on he make problems. Can someone tell me what to do more??????
I have instal Windows 7 Ultimate 64-bit.

A:unexpected reboots

Before installing Windows 7 did you check that all the hardware was compatible by running the Windows 7 Upgrade Advisor here? : Windows 7 Upgrade Advisor - Download - Microsoft Windows

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RELEVANCY SCORE 56.8

My computer has unexpected reboots. I cannot tell when or why these will happen. However, if I try to run SFC, or repair console or even defrag, the machine reboots on me. I have unchecked the box on the "reboot system" thing but I still dont't get an error or blue screen it just reboots




Deckard's System Scanner v20070318.32
Run by Krista on 2007-03-21 at 15:08:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 4 Restore Point(s) --
4: 2007-03-21 21:08:40 UTC - RP4 - Deckard's System Scanner Restore Point
3: 2007-03-20 21:19:09 UTC - RP3 - Removed J2SE Development Kit 5.0 Update 9
2: 2007-03-20 21:18:23 UTC - RP2 - Removed J2SE Runtime Environment 5.0 Update 9
1: 2007-03-20 20:48:41 UTC - RP1 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as Krista.exe) ----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 3:09:48 PM, on 3/21/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\W... Read more

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RELEVANCY SCORE 56.8

For about a week now something strange occasionally happens while I'm using my computer. It suddenly shuts down and reboots completely on it's own.
When it reboots its shows the "Windows was not shut down properly" screen with the "Start windows normally" choice highlighted. I do so and I'm back in business. But I never know when it's going to happen again. Today was the third time during the period I described.
Any idea what's causing these unexpected reboots?
 

A:Unexpected reboots

What version of Windows are you using ? That sounds like a recent version of Windows, like 8 or 10. But you posted in the DOS / other forum? DOS predates Windows 1.0.

Try going into Control Panel > Device Manager and see if there are any yellow icons. If so, see what the error messages says in it's Properties. And try to right click Update the driver.
 

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RELEVANCY SCORE 56.8

hi there.. i was expect your knowledge to fix my problem in my PC
after hanging may desktop,BSOD was appear and it boot up again.
and sometimes i was encounter unexpected shutdown. i check the processor and the fan and i clean it.
and i put a new heat sink. but didn't fix this problem.. what can i do.. i hope u can help me as soon as possible.. Thanks a lot.. hope your consideration ...

A:unexpected BSOD after hanging my computer

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

BTW, all the events as per the event log is the same ...

Code:
Event[1023]:
Log Name: System
Source: atapi
Date: 2013-06-06T12:36:16.880
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: PadicaFamily-PC
Description:
The driver detected a controller error on \Device\Ide\IdePort2.
You are using the native controllers. Then what you need to rey is to unplug the device from Port 2 to another unused port.

Definitely a crash dump will help to go deeper, but you should try this at first.

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RELEVANCY SCORE 56.8

Right, well this might or might not be an IE problem, as its not the only program this is effected............. Basically, im getting an error literally every 20 mins, whether it be IE6, Windows Media, Roller Coaster Tycoon, Fruit Machine emulator....... basically any program im using, I am getting an error where the program has to terminate - when I click on the error information, its refering back to a text file (ive already researched this and its basically just writing to the file a log and is not the actual problem). Also from time to time, im using IE and all of a sudden, without notice of any errors, IE just closes itself down.

This is really annoying me this problem, as I have virus scanned and used Spyware Doctor to remove viruses and spyware etc, but I have still not found whats the do. I have Hijack This, if anyone can help me , or is willing to help me, id be very appriciative

Here is a quick list of the errors

AppName: mfme v9.4.exe AppVer: 0.0.0.0 ModName: kernel32.dll
ModVer: 5.1.2600.2945 Offset: 00012a5b

C:\DOCUME~1\scotty\LOCALS~1\Temp\2a05_appcompat.txt



AppName: mfme v9.4.exe AppVer: 0.0.0.0 ModName: mfme v9.4.exe
ModVer: 0.0.0.0 Offset: 001a1e5



AppName: mfme v9.4.exe AppVer: 0.0.0.0 ModName: mfme v9.4.exe
ModVer: 0.0.0.0 Offset: 001a1e52


AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: shell32.dll
ModVer: 6.0.2900.3051 Offset: 0002af12
C:\DOCUME~1\scotty\LOCALS~1\Temp\6d0e_appcompat.txt

AppName: iexp... Read more

A:Program hanging and unexpected errors

Go on http://www.memtest.org/ and burn memtest86+ bootable iso on a CD. Start your computer using this CD (enter the bios and set your cd drive as 1st in boot priority). Let the program run 3 full passes (it will take some time) and see if it reports errors.

If memtest's report is clean, we'll have eliminated the faulty ram hypothesis.

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RELEVANCY SCORE 56

Hi everyone,
I'm watching the forum long time as unregistered user. So now my first post is true when the rough came up. As mentioned in the title I'm experiencing unexpected reboots and sometimes BSODs.
More details about my new (1week old) system

Mobo: GA 890GPA-UDH3
VGA: On board ATI4290 +128GB DDR3 sideport memory
CPU: PhenomII X4 965 BE 3,4 GHz
Memory: Corsair Kit 2x2GB CMX4GX3M2A1600C9 DDR3 1600
PSU: CoolerMaster RealPower620W
HDD1: WD640 SATAIII
Keyboard/Mouse Microsoft wireless desktop 5000


Last week I installed my new components build up the pc and install a fresh new W7 Ultimate 64bit. After OS I installed gigabyte drivers. In the mean time windows update took place. so may be some drivers were already installed from windows update. Afterwards I installed AVASt home antivirus.

Later I experienced my first reboot, one hour after a BSOD and so on...
For the record there were no overclocking setting
After reading some related posts I did the following:

1. Manual setting for the memory timings 9-9-9-9-24 and voltage 1,65V as stated from corsair
2. BIOS update
3. Uninstall AVAST / install Microsoft Essentials
4. Download latest drivers from gigabyte and install them.

Still facing the same at least one reboot or BSOD daily. It is random and not after specific software/application excecution.

Finally I downloaded autoruns+Windows7&Vista and collected related files as suggested in other thread.

I had a business trip so i didnt spen... Read more

A:Bsod and unexpected reboots

I see possible malware involved:
Code:
Event[349]:
Log Name: System
Source: Microsoft Antimalware
Date: 2010-09-27T22:30:28.000
Event ID: 1007
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: Raphael-PC
Description:
Microsoft Antimalware has taken action to protect this machine from spyware or other potentially unwanted software.
For more information please see the following:
http://go.microsoft.com/fwlink/?linkid=37020&name=HackTool:Win32/Keygen&threatid=2147593794
User: Raphael-PC\Raphael
Name: HackTool:Win32/Keygen
ID: 2147593794
Severity: Medium
Category: Tool
Action: Remove
Status: The operation completed successfully.
Signature Version: AV: 1.91.632.0, AS: 1.91.632.0
Engine Version: 1.1.6201.0
Please check with our Security forum to make sure none remains. Follow these directions: http://www.techsupportforum.com/f50/...lp-305963.html

Install these Realtek drivers: http://218.210.127.131/downloads/dow...&GetDown=false

Enable driver verifier: http://www.techsupportforum.com/f217...ed-473665.html

If the BSODs continue, please follow the BSOD sticky again.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 27 15:58:54.124 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:21.389
BugCheck 1E, {ffffffffc0000005, fffff800030ac3a4, 0, ffffffffffffffff}
Probably caused by : memory_corru... Read more

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RELEVANCY SCORE 56

Toshiba laptop random shut-down about one minute after booting
- PC auto restarts with "DOS window options" ... I chose "Restart"

Windows showed this window (image) ...
Before clicking anything I copied this from the Windows has recovered from an unexpected shut down window

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 100000d1
BCP1: 000000D4
BCP2: 00000002
BCP3: 00000000
BCP4: 8B3D718B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040415-15069-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-31231-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Then another another small window "searching for solution (?)" self dismisses
- then all is normal.

I considered lodging this thread on BSOD forum but instructions there emphatically state "only if BSOD"

When I try to open C:\Windows\Minidump\040415-15069-01.dmp ... "Access denied"
- a padlock on 'Mindump" folder
C:\Users\Owner\AppData\Local\Temp\WER-31231-0.sysdata.xml ... I dont know what to do with "sysdata.xml

? Fan is running most of the time ... Read more

A:PC Unexpected shutdown, then reboots itself

Bump!

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RELEVANCY SCORE 56

About once a day my screen suddenly goes black and the computer commences a reboot. I can find no common factor in either what I'm doing at the time or how long the computer has been running; it seems to happen at completely random times. I don't think it is an overheating problem as it has done it, though rarely, soon after the initial boot up. It has never done it twice in a session, even when I've been working for several hours. To my knowledge I don't have any programs that do updates followed by reboots except those that remind me beforehand. I've had the problem for several weeks. Any suggestions please?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A4-6300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
Processor Count: 2
RAM: 8136 Mb
Graphics Card: AMD Radeon HD 8600/8700M, 1024 Mb
Hard Drives: C: 199 GB (110 GB Free); D: 248 GB (242 GB Free); E: 15 GB (1 GB Free);
Motherboard: Hewlett-Packard, 2AF6
Antivirus: Avast Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 56

Windows 2000 occasionally reboots unexpectedly. Any ideas on what the cause might be and how to resolve this issue? My latest Hijack This log is posted here:

Logfile of HijackThis v1.99.1
Scan saved at 10:56:33 AM, on 3/4/06
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\cisvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-L... Read more

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RELEVANCY SCORE 56

If I try to run SFC, or reinstall XP pro or run trends online virus scanner lately my comp just reboots on me. I am suspecting some form of virus....any thouhgts?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: U... Read more

A:Unexpected Reboots[moved from xp]

Hi whizzkid3

I'll let the malware-experts in the Security forums give you their feedback on the log, they have more experience in HJT logs (they'll give their feedback in your thread over there). I don't see anything at first glance.

Once you get a clean-bill of health from our Security experts:

Try changing a setting: right-click "My Computer", select "Properties", then "Advanced", and in the "Startup & Recovery" section - click on "Settings", then in the "System Failure" section - remove the checkmark from the box "Automatically Restart". If a fatal STOP error is occurring, this will let you see it. Copy it down & post it here.

Also check in your Event logs for errors that coincide with the restarts. Go to the Event Viewer to view the logs - it's in the "Administrative Tools" in the Control Panel (in "Performance and Maintenance" if you have Control Panel set to the category view). To view the details of an Event - right-click it and select "Properties".

Best of luck
. . . Gary

... I noticed that you have had many malware scanners active recently -- have any infections been found recently? If not, what symptoms have led to your wish to reinstall?

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RELEVANCY SCORE 55.6

Friends,

First of all, thanks for being here to offer advice. This problem has been driving me crazy.

About two months ago, my relatively new W7 x64 machine started rebooting without warning. Lately the problem has escalated slightly in that it's also occasionally throwing BSODs, though not all that frequently. Please see the .zip file for all the sordid details. The reboots are the really annoying thing: they seem to have become more frequent recently and can happen three or four times a day now. Sometimes they'll even happen if the login screen isn't touched for ten or fifteen minutes after boot-up.

I started investigating this problem by looking at the minidumps and trying to isolate and remove the more obvious possibilities: a rather elderly Wacom tablet (now uninstalled, though it never caused any trouble before November), a new Lexmark printer (which was added to the system in November, also now uninstalled). The uninstallations have made no difference to the reboots, which continue to happen at unpredictable intervals.

The system is a custom build from Scan in the UK, delivered to me at the end of July '10. The processor is an Intel Core i3 530 2.93Ghz (overclocked to I think 6 Ghz.) on a Gigabyte H55M-UD2H motherboard with 4G of CMX memory, Artic Freezer Pro and Akasa Amberfans. There are two Samsung HDs (500G system drive and 1 T storage drive) and two Optiarc DVDs: everything's in an Antec 300 case with a Corsair 650W PSU. Display adapter is an ATI Radeon HD ... Read more

A:Frequent unexpected reboots & some BSODs: help!

Hello and Welcome. : )


Code:
BugCheck C9, {22e, fffff880047d7818, fffff9802361adc0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\wacomvhid.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for wacomvhid.sys
*** ERROR: Module load completed but symbols could not be loaded for wacomvhid.sys
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

1. Disable Driver Verifier
2. Update Wacom mouse:

wacomvhid.sys Fri Feb 16 12:29:28 2007
WacomVKHid.sys Thu Feb 15 18:10:54 2007
3. Update Intel Management Engine Interface driver:

HECIx64.sys Thu Sep 17 15:54:16 2009

http://www.intel.com/support/detect.htm

If crashes persist AFTER the above updates, uninstall Symantec and install MSE as the replacement.


Crash Dumps:


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\a\Minidump\D M P\DMP\010411-33368-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03202000 PsLoadedModuleList = 0xfffff800`0343fe50
Debug session time: Tue Jan 4 05:27:24.882 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:45.818
Loa... Read more

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RELEVANCY SCORE 55.6

Hi! My brand new T460s (20FAS29T00) running Windows 8.1 Pro with lastes updates from Microsoft and Lenovo, reboots from time to time after I close the lid.I've checked the forums and I found a lot of similira cases for older models but not a single solution for that.

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RELEVANCY SCORE 55.6

Hi

A tricky one for my first post. Using a Dell Inspiron 530 running XP Pro SP2. various unexpected reboots and BSODs, but will focus on one specific BSOD which occurred on July 25.

User, not me, was working with MS Publisher.

Having followed instructions elsewhere on Bleepingcomputer, I offer the enclosed output from MS Windows Debugger:

[codebox]Microsoft ® Windows Debugger Version 6.9.0003.113 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini072508-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_qfe.070227-2300
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Fri Jul 25 13:27:00.423 2008 (GMT+1)
System Uptime: 0 days 6:03:32.214
Loading Kernel Symbols
..................................................................................................................................................
Loading User Symbols
Loading unloaded module list
............................
ERROR: FindPlugIns 8007007b
*******************************************************************************
* *
* ... Read more

A:Unexpected Reboots, And Occasional Bsods

Thanks for the dump file, it'll help in narrowing down things. The crash occurred in win32k.sys - a core Windows system file. Although this is where the crash occurred, it's not necessarily the reason for the crash.The parameter c0000005 indicates that the crash occurred due to a memory operation. The actual operation was that it was told to access a memory location that did not exist.The process name that it's associated with is spoolsv.exe. This is the Microsoft Printer Spooler Service and is another critical part of the OS.So, in short, there's a problem with a driver accessing memory that doesn't exist and the print spooler is involved in this. So, I'd suggest uninstalling your printer to see if the BSOD events stop. If they do, then download a new copy of your printer driver from the manufacturer's website and install that.If they don't stop, then it's likely that either remnants of the driver remain (and are causing the BSOD) and need to be removed or that there's a corruption in the Microsoft Printer Spooler Service. If the latter, then we may have to resort to SFC.EXE /SCANNOW or a repair install to correct it.Another option is to enable Driver Verifier (without uninstalling anything), and see if it'll force a BSOD which names the driver (you'd have to perform an analysis of the BSOD event to locate it). To enable Driver Verifier, use this link: http://support.microsoft.com/kb/244617Two important points when usi... Read more

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RELEVANCY SCORE 54.8

Hello, Im new to theese forums, but I bumbed in here while driving down on the google highway, searching answers for my problem.

So, here is the story of my past week.
I decided to update my old computer a bit and ended up buying a SSD for OS, new mobo, new DDR and a new case.
I did a fresh install of Windows 7 Home Premium 64Bit on the SSD and formatted the old partition that was for the Windows installation.
There we no errors during the install.
Now during gaming or running BOINC, my PC just reboots, no BSOD or anything, like complete powercut and restart.
This leaves no error message to the event messages, except for an error that Windows was shut down unexpected.
Ive tried a whole lot of tips and tricks.
One interesting thing was that the computer had restarted while running memtest86+ in Windows, I wasnt at my computer while it had happened, so I do not know if it said anything.
Ive completed Disk Check before Windows boot, Ive done sfc /scannow and it completed 100%.
Ive upgraded my BIOS to the ASUS Latest, NVidia drivers updated aswell, ive returned the stocksettings for BIOS, made sure that there is nothing there to OC it automatically.
Seems like something happens during load usually.
Atm my computer is running memtest86+ v4.2 USB Boot, gonna make sure if its the memory problem.
During the test, Id like to hear if anyone has any ideas on what to test next if the memtest doesnt bring up any problems.
Thanks beforehand,

- H

A:Windows 7 based custom PC reboots unexpected

1h and 1 pass later, gonna keep it on but doesnt look like memory is the issue here.

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RELEVANCY SCORE 54.8

Hi,
I have no idea what is going wrong.
The model is an Acer Aspire One netbook (10.1 D270).

After a few minutes, it just reboots. This happened recently.

How can I diagnose the problem?

I can see nothing strange in eventvwr.

I would like to try some diagnosis before I try the shotgun trial-and-error approach (system restore, reinstall windows, change hardware).

memory diagnostic and disk checking (the tools that run with a restart) returned no errors.

Any suggestions?

I understand that I haven't provided much info, but I'm not sure what to provide.

There is no BSOD.

I don't believe a minidump is created either.

Temperature is within expected bounds (no higher than 45)

Also happens in safe mode.

Also, the RAM is not original, I'll try replacing the original chip.

If it turns out to be the RAM, what tool/s should I use to verify its integrity?
Also, there is no CD drive. So I need a USB boot utility if anything but the standard windows test (which I ran only with default settings).

A:Win 7 Starter, unexpected reboots, very quick after startup

Hello Silmeria .... though it is not a BSOD, still I'd suggest you to post it following the Blue Screen of Death (BSOD) Posting Instructions. The files obtained this way will help us to have a closer look to the issue.

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RELEVANCY SCORE 54.8

My computer is randomly rebooting and I'm getting random error messages saying something has shut down unexpectedly. Sometimes when the computer reboots I get a message telling me "Windows has recovered from a serious error". The last time it did this when the machine rebooted it came up to Check Disk and ran a scan, which found nothing.

I've scanned with MSE, MBAM and SAS. I have a complete ghost of the system from the 30th of December 2010.

This machine was recently cleaned with help from y'all but it still seems to be a little flaky.

Here's the link to the last thread on this machine;

http://www.bleepingcomputer.com/forums/topic358905.html/page__p__2006020__fromsearch__1#entry2006020

Thanks in advance for the help!

KC

A:Random Error Messages and Unexpected Reboots

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I would like to get a better look at your system, please do the following so I can get some more detailed logs.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.Download DDS:Please dow... Read more

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RELEVANCY SCORE 54.8

I can't believe that this kind of service exists for free... You must be a very generous group of people!!

I am using a Sony VAIO (VGN-NR498E), with Vista SP1, and Kaspersky Internet Security. KIS has not detected any malware today, although a few days ago, utorrent.exe was identified as "Trojan.generic," and I uninstalled and deleted the file. Additionally, my online banking password was changed last night (There is a small chance that I just forgot what it was, since I've been changing all of my passwords lately.. but I don't believe that is the case). I have only had this loptop for a couple weeks. I got it because my last one was infected with something and I couldn't even start Windows, within only 2 days of it beginning to act funny (I suspected a keylogger)..

Following are my HijackThis log and DSS main.txt (extra.txt attached):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:14:28 PM, on 7/15/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelp... Read more

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RELEVANCY SCORE 54.4

This started 2 days ago and has happened 5 times since then.  There have been no warnings/errors/BSOD, just random shut down as if it was an unplugged desktop (laptop with full charged battery).  After crash, reboots to options of safe mode as system did not shut down properly.
 
The specifics: 
 
This is a Dell Inspiron 5737, only 7 months old
 
OS is Windows 7 64 bit Home Premium
 
Everything is updated
 
I have run all system diagnostic utilities available, including CHKDSK, with no errors reported and no issues anywhere
 
Dell tech support lied to me yesterday and told me they fixed it by unchecking the "Automatically Restart" box under "Startup and Recovery" and telling me it was an issue with a windows update that caused the crashes, yet the same thing happened again this morning, so apparently they didn't fix anything and just installed a couple of Dell optimization programs, each triggered AVG warnings and have since been removed.
 
If anyone can tell me what is going on here and how I can remedy this problem I would greatly appreciate it.
 
Thanks...
 
Here is a MiniToolbox report just compiled :
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by TMoyer (administrator) on 11-10-2014 at 15:34:07
Running from "C:\Users\TMoyer\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
======... Read more

A:Unexpected shut down and reboots, no BSOD or any other errors/warnings

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 53.6

Hi

My problems began a while back and I thought I had beaten them but maybe I didn't clean everything as well as I thought.

I frequently run low on hard disk memory on the partition where my OP is located and I have been moving things around between disks to free up space. The PC is often slow and I have presumed that this is a memory problem, however I'm often in the middle of running a program (especially Ad-Aware and Spybot) when the machine reboots spontaneously. I had to run GMER 8-9 times before I got a log.

So herewith my files as instructed:


DDS (Ver_09-03-16.01) - NTFSx86
Run by SD at 10:07:42.32 on Tue 28/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.736.107 [GMT 10:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Pr... Read more

A:Low memory, slow, frequent unexpected reboots and suspicions that I have a trojan

Hello Snowflake101,

I'm not seeing anything in your logs. If you still require assistance, run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

**Vista users - right click on the IE icon and run as administrator

Using Internet Explorer or Firefox, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html

1. Click Accept, when prompted to download and install the program files and database of malware definitions.


2. To optimize scanning time and produce a more sensible report for review:Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.



Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

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RELEVANCY SCORE 53.6

Help!
I'm trying to get our server up and running for a 4 station network and can't get it to boot!
It begins to load in safemode and hangs after the mup.sys driver.
I have a raid 1 array that I thought would help, but I don't know if that's the problem or not. When I boot, it says that my drive one needs a rebuild in raid, and that that will happen in the OS. It then continues to load and reboots. When I remove that drive there is no mention of my other drive being bootable, however it still goes into the Windows boot options for safe mode and does the same thing, reboots at mup.sys
I don't have my windows cds with me at the moment and won't have access to them until monday, but I'm not even sure if windows recovery will be able to help.
So far I have tried:

booting with both raid drives in and my third, non-raid drive,
booting with only one drive in place, swapping them to see if one works
removing and swapping ram
removing all cards (video, serial, etc)

any suggestions?
thanks,
-Ethan
 

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RELEVANCY SCORE 49.2

Hello All,

I am experiencing some unexpected shutdowns and freezing when my Asus G73-JW laptop is idle. I think my shut-downs may have been caused by Windows power saving features. I disabled these features (sleep, hibernate, HDD shut-off, USB selective suspend), and had a freeze occur after the laptop was idle for three days. My screen saver was enabled (blank screen).

I have been monitoring my CPU and GPU temps using CPUID HWMonitor and they are withing a reasonable range (40-50 C idle, <75 C under load). I also ran the Windows Memory Diagnostic a few times (both regular and extended) with no errors.

My files from the SF Diagnostic Tool are in the attached ZIP. Thanks for any help you can provide.

A:Unexpected Shutdowns and Freezes when Idle

Welcome

It looks like your USB drivers are causing the issue.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80149b7060, fffff80000b9c518, fffffa8015b46c10}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys

Code:
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )

Followup: MachineOwner
I suggest updating your USB drivers via Device Manager. The latest drivers may be installed, but perhaps they are corrupted. Uninstall them and reboot; the new ones should be automatically installed.

You may also go through the tutorial below:
USB Driver - General Fix for Problems

Later suggest you to turn on USB selective suspense, to see if it is caused by the driver or the hardware itself.
USB Selective Suspend - Turn On or Off

If there any devices attached in the U... Read more

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RELEVANCY SCORE 47.2

Edit: Taking out the RAM fixed all problems, so I think I might take that back for replacement or refund.
I recently installed another stick of RAM to my machine, I made sure it was the right type and all, and everything ran smoothly for awhile. It recognized the RAM and showed in the system properties that it had the right amounts.

However, today I installed a GeForce FX5200 PCI and have had nothing but problems since... If I am not BSOD's or Freezes then the system is restarting by itself. It seems to do this quite regularly with certain programs... mainly with any Game (Games will start but will cause reboot when entering a 3D environment, IE menus work and such), Firefox, and quite a few other programs. When I look in the Device Manager it shows my old (integrated Intel Graphics) card and the new card in there, even though I removed the Intel from the Device Manager before I installed the new card. When trying to remove it from the list now, it freezes up.

There isn't much else information I can give. Please, if you can help me I would much appreciate it.

Thank you,

Cory

EDIT: I took the new RAM out and got some games to work, haven't tried them all, though. So I'm thinking that might be the culprit.
 

A:Self Reboots and Freezes

try disableing the onboard gfx rather than removing it.
 

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RELEVANCY SCORE 47.2

Running xp pro on a pentium 3.2 ghz asus P5AD2.
This is the error i recieve after it reboots automatically,

BCCode : b8 BCP1 : 00000000 BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

C:\DOCUME~1\unclerex\LOCALS~1\Temp\WER4b31.dir00\Mini092107-01.dmp
C:\DOCUME~1\unclerex\LOCALS~1\Temp\WER4b31.dir00\sysdata.xml

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RELEVANCY SCORE 46.8

For the past four months, I have been getting random freezes and reboots and have yet to see a BSOD, something must be going on because my minidump folder is packed with files. I downloaded WinDbg and the symbols, around 200MB worth to try reading several of files but I still don't know what's wrong. I know it's with the "win32k.sys" and "ntoskrnl.exe." I've googled several things and haven't recieved much information except RAM is likely an issue.

Here's my latest dump.





Loading Dump File [C:\WINDOWS\Minidump\Mini042007-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Fri Apr 20 21:22:13.968 2007 (GMT-4)
System Uptime: 0 days 1:10:40.579
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
........................................................................................................
Loading User Symbols
Loading unloaded module list
.........
**********************************************************
*... Read more

A:Random Freezes/Reboots

What are your system specs? What browser are you trying to use? Have you tested your memory?
 

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RELEVANCY SCORE 46.8

Howdy, need some expert advice I think. My AMD 1.4 GHz w/384mb ram, running XP pro was running fine (some time ago). It started freezing on me, so I unloaded any software I may have added. Later did a restore. Later reformatted my Maxtor 60 G. Then swithched to a new Maxtor 120 G. The ndvidia card is new. I tested the ram sticks one at a time. Now with a new hard drive I can't install XP or 98 for that matter.
The pc will run forever in the bios stage and even in dos but as soon as I try to load windows...it freezes or reboots. I thought it was the mobo at first but dang, it runs in dos and in bios. ??? Help

Stands
 

A:AMD freezes, reboots and now can't install OS

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RELEVANCY SCORE 46.8

okay after turning computer on and a few minutes go by i hear a loud clicking sound then computer will freeze and then shut down and reboot its self over and over and wont read the ide hard drive then get a system32 error i tried everything i know so far so if you have any suggestion i would appreciate it very much
 

A:computer freezes and reboots

what are the specifications of the system??? is it overheating?? Which Windows are you running???
 

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RELEVANCY SCORE 46.8

Hey,

My PC randomly started freezing and rebooting only when doing anything more intensive.

That is to say it doesn't freeze is just browsing the net, but once I try to watch a video or something like that it does.

I saw a BSOD before but I do not know how to find out the specific issue from that BSOD.



Bits to help:

How old, specs, make and model, ect

Self built around February 2010:

ASUS M4A78LT-M LE AMD 760G Socket AM3 DVI VGA Out 8 CHannel Audio MATX Motherboard

AMD Athlon II X2 250 Socket AM3 3.0GHz 2MB L2 Cache Retail Box Processor

Crucial 2GB DDR3 1333MHz/PC3-10600 Memory CL9 1.5V

Seagate ST3160318AS 160GB Hard Drive SATAII 7200rpm 8MB Cache - OEM

LG GH22NP20 22x DVD?RW DL & RAM IDE Optical Drive



OS:

XP Pro, SP3.


Do you own an installation disk for this operating system.

Yes


Do you have access to another computer with an internet connection?

Yes


Level of experience:

Beginner.



Please help, I am desperate to get this sorted.

A:PC Freezes and Reboots Randomly

Attached the minidump of the last reboot.

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RELEVANCY SCORE 46.8

I've been experiencing random reeboots and freezes over the last couple of months. I've attempted to uninstall various programs (Avast for example), update my GPU driver, remove useless junk from startup and done chkdsk, defrag and complete security scans with different programs with no luck so far. My gut feeling tells me its memory related but looking at the logs it might have something to do with my GPU... anyway I am no expert at debugging this sort of thing so some input from experienced people would be much appreciated.

Thanks!

A:Random reboots and freezes

You have some older BSOD crash dumps of mid June. Those are indicating to a failing PCIe slot/device .... particularly the slot where the GPU is connected.

Your motherboard Asrock X58 Extreme has .....
- 3 x PCI Express 2.0 x16 slots (blue @ x16 mode, orange @ x4 mode) (Double-wide slot spacing between each PCI-E slot)
- 2 x PCI Express x1 slots
- 2 x PCI slots
- Supports ATI™ CrossFireX™, 3-Way CrossFireX™ and Quad CrossFireX™
- Supports NVIDIA? SLI™ and Quad SLI™
So apply the GPU in another slot and see how things are going.

______________________________________________________________________________
Analysis:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: fffffa800585b038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Code:
===... Read more

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RELEVANCY SCORE 46.8

I recently built a new computer, here are the specs

Asus EN6800GT
Asus A8N-SLI Deluxe Mobo
AMD 3700+
Corsair XMS 3200c2 2G (1Gx2)
ThermalTake 480W power supply

So anyway, my games are all freezing and my computer will either reboot on it's own or I will be forced to reboot it, and in 3DMark05 it will freeze and reboot during the second test.

I've updated the drivers to most recent, I've monitered my heat (not overheating), I've turned off FastWrites, I've checked my memory with memtest for 10 hours.

I think it's the Graphics card, and I don't know what to try now. I'm almost inclined to think it's defective and return it for another card.

Any suggestions or solutions would be greatly appreciated.
 

A:6800GT Freezes and reboots

Hey Volksjaeger ,

Do you have an on-board graphics card and then you just recently added one? Just wondering. You can test the graphics card by just pulling it out. You can literally see if the computer shuts off even without a graphics card (i.e. a monitor). So if it does shut off and you have pulled the graphics card, then it must be something else.

-- Helpr
 

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RELEVANCY SCORE 46.8

I having problems with the PC rebooting and sometimes freezing when I use video encoding applicatoins, CPU or memory intensive application and play games.

I also went into Control panel - system - startup & recovery settings and unchecked "automatically restart", the PC still reboots after that.
When I looked in Event Log, I found the following error messages

source: service control manager
The IMAPI CD-Burning COM service entered the stopped state

source: service control manager
The computer browser service entered the stopped state

Source: DCOM
unable to start and DCOM server
the system cannot find the file specified
happened while starting this command
"C\WINDOWS\system32\LVComsX.exe"-embedding

Has anyone been having similar problems, does anyone know what they mean?

Can some please tell me how can I fix this rebooting and freezing problem.
 

A:Computer reboots and sometimes freezes

My first knee jerk reaction is that you are having an overheating problem causing the computer to freeze or reboot. Open up the case and make sure you have good flow, no failing fans, etc...
 

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RELEVANCY SCORE 46.8

Ok, I've read several threads about random freezes and reboots, but none seem to describe the problems I'm having. About a week ago my PC started doing one of three things... It would either reboot, the monitor would go dark(either for 2 seconds at a time or indefinitley), or the mouse and keyboard would freeze causing me to do a restart - very annoying so I thought I would do a clean install of XP, reformat HD, load all current drivers, etc. Now after doing all that 3 more times, I still have the problem. I don't think it's a heat issue (all fans working, problem happens even after 5 minutes), swapped out ram with no luck, reinserted video card/monitor cable. Also I haven't been doing any gaming and it happens alot opening outlook express, or playing windows media player. Sometimes happens on startup when webshots loads the desktop wallpaper only a portion of the image is displayed and mouse/keyboard are frozen. Could this be an aging video card or monitor? I've done virus/spyware scans - all clean. Any advise would be much appreciated, thank you!

I realize it's not a beast, but I don't put too many demands on it :

Windows XP Home Edition SP2
Western Digital 40 GB 7200 rpm Internal EIDE
DVD - Creative PC-DVD 12x Ovation (model #DVD124xE) 40x
CD-RW--Pacific Digital 48x12x48x
Motherboard-------- Epox EP-8K7A+, 2 DDR-SDRAM slots, 6 PCI, 1 AGP, 266MHz front side bus support.
Memory--------------- 768 MB PC2100 DDR-SDRAM
AMD Athlon 1.4... Read more

A:Random freezes/ reboots? Please help!

It seems that your vedio card is damaged. When the ASIC of the vedio card
loses function, this symptom may be occur. Just for reference.
 

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RELEVANCY SCORE 46.8

My computer has recently been rebooting unexpectantly. I also have noticed that when I'm on the internet, sometimes the screen freezes. Ran a scan with my McAfee virus scanner and it found and deleted a trojan. Can't tell if it worked in getting rid of all the bad stuff or not, it hasn't rebooted unexpectantly yet so that's good news. Just wanted to make sure there was nothing else on there. Here are my logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:54:03 PM, on 1/17/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Users\EJS\Local Settings\Apps\F.lux\flux.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\McAfee\Common Framework\McTray.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
C:\Users\EJS\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Intern... Read more

A:PC reboots and screen freezes

Bumping this up.
Windows still freeze from time to time, I keep getting pop-up flashes of my McAfee security warning.
 

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RELEVANCY SCORE 46.8

My PC has been crashing a ton lately. A lot more since I've installed the Anniverasry Update for Windows 10. It crashes differently every time-- Sometimes it freezes and reboots itself silently, sometimes it freezes to a loud buzzing noise until I manually restart the computer, sometimes it has a loud buzzing noise for a second and reboots itself, sometimes it gives me a buzzing noise and gives me a BSOD with the error message "WHEA_UNCONTROLLABLE_ERROR" and sometimes it gives me a loud buzzing noise and black screens until I manually restart the computer. It's awful. Sometimes, when I turn it back on, it says "Please insert proper boot device", and then I have to fiddle with my HDD's cables or else it won't boot and keeps giving me said error message. Please help. Again, I am on Windows 10. I've checked my HDD with CrystalDiskInfo and it says that my HDD is fine. I bought my PC from iBuyPower, it was a prebuilt.
 

A:PC freezes and reboots itself constantly

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RELEVANCY SCORE 46.8

hi ,

my computer started to run abnormally lately .it Crashes,reboots and freezes and im still unable to pinpoint the cause.So, i desperately formatted the HDD and i fresh-installed a new copy of WinXP,,, here comes da boom when the computer again !! started to experience the same faults prior to formatting. i did many things like unpluging harwares ,,,,keyboards,sound card,,,,,,,etc and uninstalling the latest software i installed ,thinking that one of these software and hardware might've been the cause but unfortunately none of this worked.

i dont know where to start or what to do,,,,,,so please help me fixing my problem,,,,,,

HIJACKTHIS log file
Logfile of HijackThis v1.99.1
Scan saved at 5:21:19 PM, on 5/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C... Read more

A:Crashes,reboots and freezes !!

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RELEVANCY SCORE 46.8

i'm running windows XP pro with IE 6 (latest MS release) and my machine lately has been rebooting at random times with no bad shutdown message upon reboot, no warning that it's rebooting, nothing, but i do have a suspicion that it may have something to do with active content like java and macromedia flash/shockwave... cos you see: this site doesn't use any of that stuff, at least not according to what i've seen so far (this is my first post) and i'm able to use it just fine... but as soon as i try and navigate a site like ebay.com or rottentomatoes.com or even macromedia.com or any other site that uses flash/shockwave banners/animations the machine reboots or sometimes just freezes up entirely... however, it usually doesn't happen the first time i access the site, just as soon as i start making my way through it, and it's especially a pain when i have more than one browser window open or a seemingly innocuous site like nytimes.com or yahoo.com has a pop-up banner or advertising animation fly across the screen or something awful like that... i doubt that it's a virus or security issue cos i have virus protection running all the time, did three full scans yesterday, and have all the security patches from microsoft... suggestions? advice? remedies?
 

A:strange reboots and freezes

to get the error messages you need to turn off auto reboot and reboot manually
 

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RELEVANCY SCORE 46.8

Hello, can someone please help me...i have a strange problem where when i start my computer in normal mode the computer would completely freeze at any moment for example as windows loads, during startup , etc. . I really do not know why this is happening and this site is as close as i can get to any computer help so i'm crossing my fingers and hoping someone can help. At the moment my computer is in Safe Mode, i have no problems as you can see i can browse the web and all the things Safe Mode with Networking would allow me to do. Recently i have not downloaded any programs as well. That i know of my Computer info is the following...

Processor : Intel (R) Pentium (R) 4 CPU 3.00Ghz (2 CPUs)
Memory : 1024MB RAM
as for the rest i am not sure what they are because apparently not visible in safe mode.
I know that my graphics card a Nividia Geforce series 6 and it is updated.
Also this computer is a Windows XP

Please...please please someone help me fix this problem. If any other information is required please let me know..
P.S. I use programs like "NoAdware 4.0" and "Symantic anti virus" and
"Ad-Aware SE Professional".
 

A:Please help! Computer Freezes then Reboots

Have you updated and run these programs? What have they found?

I'd also suggest downloading Spybot Search & Destroy and HijackThis! Make sure to update each program and run them each separately. Make sure to have any other programs closed for best results.

You can let Spybot Search & Destroy and AdAware fix anything they find, but do NOT let HijackThis fix anything yet!! The results it lists are what's on your puter, and they're not always bad things. Save a log and when an Admin or Mod gets here, they'll let you know if they want to see it.

I'm guessing that your post will get moved into the Security section, so if you can't find it, look there. It does sound like something nasty got onto your puter.

Good luck and don't fret, there's a ton of great people here
 

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RELEVANCY SCORE 46.8

Im getting random freezes and reboots while in windows on my desktop and even while windows is starting up. I had the same problem while trying to get windows installed and when I finally got windows installed successfully I thought the problems would go away but apparently not. As always, any help would be greatly appreciated.

A:random freezes and reboots.

  
Quote: Originally Posted by llannert


Im getting random freezes and reboots while in windows on my desktop and even while windows is starting up. I had the same problem while trying to get windows installed and when I finally got windows installed successfully I thought the problems would go away but apparently not. As always, any help would be greatly appreciated.


There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

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RELEVANCY SCORE 46.8

my computer will freeze and reboot whenever it wants in the last 2 weeks. i try and run my mcafee anti virus and it freezes also. tried 2 other anti virus and they also freeze and reboot also. all three freeze at the same file .fonts frahvit.ttf. please help

A:computer freezes then reboots

Delete the font and try again. BTW...your PDF file is empty. If you think adware/spyware is the cause..download hijackthis and post it's log here and we will have alook for you.

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RELEVANCY SCORE 46.8

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 965 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GTX 460, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 904486 MB;
Motherboard: ASUSTeK Computer INC., M4A79XTD EVO
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled

Computer keeps randomly freezing and rebooting a lot. I reinstalled windows and I'm still having problems. When it reboots windows says it recovered from an error and trys to fix the problem but the problem still occurs. Happens a lot when streaming movies but also randomly where it freezes and the cursor doesn't move, sometimes recovering after a few seconds and other times automatically rebooting. Used different driver update software trying to make sure everything is up to date, also windows updates are all good. Could this problem be my video card, or RAM maybe? How to do I find out what's causing it so I can replace it?
 

A:multiple freezes and reboots

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RELEVANCY SCORE 46.8

I have a GIGABYTE GA-990FXA-UD3 mother board with a phenom II x4 965 3.4 with 2 4GB PNY sticks of DDR3 ram, all of which I just got from someone. Also a NVIDIA GeForce 440 connected to it at the moment for the graphics card and a 500 watt power supply. Two hard drives are connected to it, 1TB and a 80GB I use just to run windows off of. I have windows 7 Ultimate edition installed. The power supply graphics card and hard drives come from a computer that worked perfectly, and so did the cables FYI so I doubt any of those are the issues.

Upon installing windows it froze, and rebooted, multiple times until during the instillation phase and first time set up boot. When I finally got it to install I constantly got the same problem where the computer would restart or freeze when I was doing something. Some times it would freeze/reboot when I opened a program, other times when I closed a program, sometimes when I just moved the mouse. It also restarts or freezes at boot sometimes when it gets to the window logo or Gigabyte splash screen. I have tried;

Switching the power supply
Memtest
Installing windows on another hard drive (It froze during install also)
disconnecting everything and plugging it back in multiple times...
Toying with the bios settings
Updating the bios
Updating drivers.
Booting it with either of the 2GB sticks alone.
(I have not tried installing windows 8 yet. I intend to tommorow... No idea how that would do anything but it seems like it is worth at try at this po... Read more

A:Computer Freezes and Reboots

Have you tried running in Safe Mode with Networking as a test? If it still crashes in Safe Mode, that would further point to hardware as the cause.Be careful where you surf to because your antivirus software won't work in that mode.

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RELEVANCY SCORE 46.8

I hope I'm posting correctly and in right place and pray someone can please help me! My computer has been freezing randomly and I have to restart it. It has also been randomly rebooting itself with no warning. also while I'm online, using windows internet explorer, usually when I'm on facebook, sometimes my browser just closes.

I've updated and run scans with malwarebytes and free avast antivirus and both have "not" found any issues.

This has been happening for about a 1 1/2 months now once in awhile...but in the last 5 days, it has been everyday and sometime more then twice a day. Today it has rebooted 3 times, and froze 4 times.
My husband just replaced the power supply thinking it was the problem or the fan and I was only on about 20 minutes when it rebooted!

here is the last error report

microsoft windows error signature 8/17/10

BCCode : 1000008e BCP1 : C0000005 BCP2 : 806F0753 BCP3 : B8F879C
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

Error Report Contents : the following files were included in the error
C:\DOCUME~1\LISACO~1\LOCALS~1\Temp\WERbe63.dir00\Mini08171-01
C:\DOCUME~1\LISACO~1\LOCALS~1\Temp\WERbe63.dir00\sysdata.xml

I have windows xp home edition-service pack 3
computer: Intel - Pentium 4 CPU 2.66GHz
I use internet explorer 8
nvidia GeForce4 Ti 4200 w/ AGP 8x
 

A:please help!! pc reboots and freezes randomly

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RELEVANCY SCORE 46.8

Hey,

My PC randomly started freezing and rebooting only when doing anything more intensive.

That is to say it doesn't freeze is just browsing the net, but once I try to watch a video or something like that it does.

The last two times it happened, the errors I found were:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x38803d83, 0x0000001c, 0x00000000, 0x80502cd1). A dump was saved in: C:\WINDOWS\Minidump\Mini090710-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x7370654b, 0x0000001c, 0x00000001, 0x80502386). A dump was saved in: C:\WINDOWS\Minidump\Mini090710-01.dmp.

I am thinking it's to do with my RAM?

Please help, I am desperate to get this sorted.

I have ordered a new RAM stick and if it is the RAM then I can send the faulty one back due to warranty. If not I will just return the new one.

A:[SOLVED] PC Freezes and Reboots

Hello and welcome to our forum. This looks to me to be a hardware issue, however there are many causes of these crashes so software is not out of the question. I need some info so I can better assist you in resolving this issue.

Please tell me about your computer. How old, specs, make and model, ect
What hardware and/or software changes have you made recently?
What operating system are you using. XP Home or Pro and what Service pack? SP1, 2, or 3.
Do you own an installation disk for this operating system.
Do you have access to another computer with an internet connection?
What video were you watching that made it crash?
What is your level of experience? Beginer, intermediate, Expert, or don't know squat?

Once you have answered those questions for me I would like you to check your event viewer by performing the following steps and report back what it shows.
Use XP's Event Viewer to see if it has some entries related to your probem ---perhaps by date & time.
Start button/ Run / type
eventvwr.msc<enter> --
or Go to Control Panel / Performance and Maintenance/Administrative Tools >Event Viewer.
Review the sections and look for Errors or Warnings that match the time the event occurred.
Double click the line that is at issue---the information may give a clue.

The next thing I would like you to do if possible is the following:

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2)... Read more

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RELEVANCY SCORE 46.8

Ok I think this is a hardware problem but I may be wrong. MY computer has been playing up lately. Sometimes when I switch it on it boots up fine and I have no problems. Other times It will appear fine and all of a sudden it will either freeze or reboot(when it reboots it sometimes does not pick up the monitor so I cant see what its doing). I have even had occasions when it froze or rebooted when I was in the bios. The problem is also likely to happen at any stage of the start up.

Has anybody got any ideas?
 

A:Computer freezes/reboots

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