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Delta tool bar removal.

Q: Delta tool bar removal.

How do I remove Delta Tool Bar from Google Chrome in Win 7. I have tried deleting from 'Set which search engine is used when searching from the omnibox.' in Chrome Settings, it has deleted from there but the tab still appears. Can anyone please advise me how I can get rid.

Thanks

Lockeyp.

RELEVANCY SCORE 200
Preferred Solution: Delta tool bar removal.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Delta tool bar removal.

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RELEVANCY SCORE 57.6

I inadvertently installed Delta Search and all the other unpleasant ilk that goes with it. Can someone please help me with making sure I download the right malware, etc to ensure it doesn't come back and haunt me anywhere?
 
I know just enough about computers to "think" I know what I'm doing, but in reality that causes me to be more dangerous than cautious at times if that makes sense. And, after reading a few of the posts and trying to navigate my way around this site I got intimidated by my obvious lack of knowledge and my inability to find answers in any efficient fashion.
 
So I finally realized that this is a volunteer forum and folks enjoy helping, so I'm hoping that will be the case with an obvious newb such as myself.
 
I have Windows 8. I think its the Home Edition but don't know for sure.  And I have wished I had the 7 OS that I had grown very accustomed to. I think I would know how to find that out if I still was using 7.
 
I typically have been solely a Chrome user as it integrates seamlessly as it should with my gmail, droid phone, etc. So my issues have been primarily happening with that.
 
In addition, though, I've been trying to get rid of the Ask.com search engine that is now the default for IE.  I have no clue whether this is related or not.
 
Many thanks in advance.
 
Esteban
 
Moderator Edit: Moved from the "Windows Startup Programs Database" forum to a More Appropriate forum
Roger

A:Delta Search Removal

Hello,
I will be helping you with your problems. Please be patient while I assist you.
Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us
Please do NOT run, install or uninstall any programs,  unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Not... Read more

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RELEVANCY SCORE 57.6

Hi, im having trouble with delta search adds on in my google chrome browser. Can anyone help me? thanks.

A:Delta search removal

Welcome shanoaleofirst see if there are any matching addons to disableDisabling Plugins in Google Chrome Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)Do not change the default options on scan results.Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Last run ESET.Hold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.e... Read more

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RELEVANCY SCORE 57.6

Hi Folks, Does anyone know how to get rid of delta source:? or even know of a paid program that will remove it?

My operating system is Windows Vista

Please help if you can.
 

A:delta source removal

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RELEVANCY SCORE 57.6

Delta Search has hit my computer. I cannot manage to get rid of it even after removing it from the program files and trying several solutions suggested on different websites. Everything I can find seems to indicate that it insinuates itself into numerous files and programs. Thank you in advance for your efforts at helping.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 07:44:08 PM, on 2/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Windows\soundman.exe
C:\Program Files (x86)\FilesFrog Update Checker\update_checker.exe
C:\Users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Users\user\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.delta-search.com/?affID=119816&babsrc=HP_ss&mntrId=e8af7d150000000000000019db206b9c
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Interne... Read more

A:Delta Search Removal

Please download AdwCleaner to your desktop.

Double click the adwcleaner.exe to run the tool.
Click Search.
When the scan finished, a notepad window will be opened.
Please post the contents here in your topic.
The logfile will also be saved in C:\AdwCleaner[R1].txt.

 

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RELEVANCY SCORE 57.6

STech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: AMD E2-3000 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 2
RAM: 3546 Mb
Graphics Card: Microsoft Basic Render Driver, 13 Mb
Hard Drives: C: Total - 453662 MB, Free - 418043 MB; D: Total - 22487 MB, Free - 2280 MB;
Motherboard: Hewlett-Packard, 2128
Antivirus: Windows Defender, Disabledomehow this thing got on my new computer.It's driving me nuts. Please help. Thanks in advance for any and all assistance.
 

A:Delta search removal

Click on this link to download : ADWCleaner Click on the Download Now button and save it to your desktop.

NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close your browser and double click on this icon on your desktop:

You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.

 

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RELEVANCY SCORE 54

This trick might be useful try it

Manually Update AVP Tool Kaspersky Virus Removal Tool Signature Databases ? Raymond.CC
 

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RELEVANCY SCORE 51.6

The latest: Removal Tool from Symantec:

http:[email protected]html
EDIT:
PLEASE NOTE: Since Symantec did a major change on how to handle this worm from their first instructions, (and my first post) I have totally modified this post, as of 0326 EDT Sept 20, 2003, to reflect those changes. This should avoid the problem that Alison had and was most likely the reason for Symantec's change.

You have been bitten by the latest worm, [email protected], and want to know what to do and how to get rid of it.

We here at TSG want to make that process easier for you.

The following is a short(er) version of what can be found at Symantec?s site.
http:[email protected]

Please go to the above link and read and understand about the Swen worm first, then return and follow the short version.

Removal Instructions

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec and Norton AntiVirus product lines.

1. Disable System Restore (Windows Me/XP).

How to disable or enable System Restore in Windows ME

How to disable or enable System Restore in Windows XP

2. Modify the association for Registration Entries ( .reg files).
3. Create a repair.reg file on Desktop, double-click on repair.reg file to fix association settings for other file types.
4. Update the virus definitions.

5. Do one of the following:
a. Windows 95/98/Me: Restart the computer in Safe mode.
b. Windows NT/2000/XP: End the Trojan process.
6. ... Read more

A:[email protected] Worm Removal instructions + New Removal Tool

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RELEVANCY SCORE 51.2

Hi all, my first post in here, so hello to everyone.

Could anybody be able to tell me how to completely remove Windows malicious software removal tool as it keeps coming up every time I turn on the laptop.
I have tried all usual channels like add/remove etc but can't see it anywhere. Could someone shed some light, many thanks

A:[SOLVED] Removal of 'Malicious software removal tool'

Have you let the MRT finish? The MRT is an On Demand anti virus scanneer with a very limited impact on the PC or
resources. there are NO reasons to remove it.

The utility is...
%windir%\system32\MRT.exe

Command line switches...

/? or /HELP = displays the command line switches
/Q = quiet
/N = detect only
/F = force extended scan
/F:Y = force extended scan and automatically clean infected files

If you really want to remove it browse to C:\Windows\System32 and delete MRT.exe

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RELEVANCY SCORE 50.4

Hello:
I 'm not playing word games here. A month or two ago, I downloaded and ran the "Kaspersky virus removal tool". It found problems the other programs were missing. I followed directions and let it remove the problems. My big mistake was in keeping the program on the desktop to try again sometime. At some point WinUtilities, or Ashampoo Winoptimizer removed the Uninstall made by Kaspersky for this tool. The virus removal tool is not listed as a program, on Revo, Advanced Removal tool, or windows. It won't click to delete, but I feel it's a program, so maybe it shouldn't. It contains 321 MB,& 4890 files. Looking in permissions(security) of this "program", I seem to be lacking "Special Permission" . I'm afraid to tinker with permissions.
I would appreciate sincere , simple, step by step, help. I tried reinstalling a new Kas.virus removal tool, and then uninstalling it. Got rid of the new one , didn't touch the problem.
Thanks.

A:Virus Removal Tool Program removal

Try this tool at your discretion*. The utility should pick up on any remaining traces of the program and display it on its list for removal.* The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised.

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RELEVANCY SCORE 48.4

Greetings,

First of all, I apologize for the breech in protocol. I am unable to post a log because my computer is not allowing me to launch any programs except for Internet Explorer. I write this from my wife's computer because the malware has blocked your site. After it became clear that it was going to block any site that mentioned Malwarebytes, I used her computer to burn a renamed mbam.exe onto a CD and loaded it onto my computer in safe mode with networking. It blocked the program from installing.

I've also tried explaining to it that I'm not angry, just disappointed. That also failed to fix the problem. frowny face.

Do I have a Sony Vaio Paperweight, or is there a fix out there? Everything beyond Malwarebytes seems to have serious consequences if used incorrectly, and so I hope that somebody will be willing to help me.

Thanks,
DS

Ok, people, I have more info.
After convincing my computer to run Malware bytes and Registry Repair several times, I continue to have the following issues:
-My hard disk appears to have nothing in it. ("My Documents" also had this problem, but 'unhide' fixed that. Note that the space that is used on the disk has remained about the same as it did prior to the MS Removal Tool pop-ups first appearance.)
-The application that I usually use to connect to the internet has stopped working. I am currently connected through the default windows program.
-My Start Menu only has Malwarebytes, Glary's Registry Repai... Read more

A:Intermediate MS Removal Tool Removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

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RELEVANCY SCORE 45.6

Hi,

I'm having some problems with my computer. Tech Support Forum was really helpful last time I had a problem and I hope that you can help again. Last time I had a problem, I knew exactly what I did wrong. This time, I have no idea. Let me begin by describing the problem. I get a popup or several of them saying that I have infections. It is from some program MS Removal Tool. It blocks me from successfully using task manager, it won't allow me to launch my antivirus or spyware softwares (I am only using programs that were suggested to me last time I had problems), it has changed my background to some blue screen, and it won't allow me to run any of the scans that you ask for. When I boot up, it causes similar problems on startup. My internet connection on that computer is sluggish at best due to the problem.

When the first problem occured, I was watching a video on hulu, and also had a facebook and gmail tab open. I didn't think that any of these would cause problems (am I wrong here?)

My computer is about 3 years old. It is an hp running windows vista 32 bit. I have symantec endpoint and malwarebytes anti-malware installed.

Any help would be greatly appreciated.

A:MS Removal Tool

Sorry to add more, I just thought that I should give as much info as possible. First, I tried entering safe mode to run the scans. I tried to launch the safe mode selection screen using F8 on startup and nothing happened. Second, I can launch task manager on startup until the problems occur. Luckily, my computer is slow to launch so I can easily launch it. Unfortunately, the problem seems to begin when most processes launch and there is no way for me to read the processes before task manager gets shut down.

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RELEVANCY SCORE 45.6

Today I got hit with one of those pop up virus scan programs called MS removal tool and I need to know how to remove it from my computer. I've run Microsoft's malicious software removal tool and microsoft essentials with no luck. Anybody had luck removing this virus/trojan?

A:MS removal tool

Remove MS Removal Tool (Uninstall Guide)

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RELEVANCY SCORE 45.6

9-lab Removal Tool Beta 1.0.0.39

released on 2016/02/10

An anti-malware application designed to provide users with on-demand scanning for viruses, rootkits, infections and malicious registry keys.

HomePage

Download
32bit : http://9-lab.com/download_dist/rmtool-setup-x86.exe
64 bit :http://9-lab.com/download_dist/rmtool-setup-x64.exe

Softpedia review/screenshots/update
 

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RELEVANCY SCORE 45.6

After trying to remove MS removal tool with various different methods I have read about I think I have removed the MS removal tool but I am still having issues with:1.)being redirected to websites (stopzilla)2.)most of the time windows desktop is black and I have to restart3.)upon trying to restart/shutdown I get a blue screen with writing on it..What I have tried:1.)I have tried using the rkill.exe but with each of the different downloads it restarts the pc2.)trying to scan with the GMER.exe but it also restarts the computer3.)TDSS killer doesn't find anything alongside malwarebytes (tried both quick and full scan)4.)Norman malware cleaner finds 8 threats and removes them everytime I restartThis is a nightmare any help would be appreciated..also ran ESET online scanner which found 14 threatsMerged posts. ~ OBRan another full scan with malwarebytes and it found about 5 infections. Is the virus reinstalling itself after each restart?I seemed to fix the problem of the BSOD and the google virus.. After hours of using various programs and reading forums a system restore solved my problems.. So far.. Now all I want to know is how can I tell that it is completely gone?EDIT: Posts merged ~Budapest

A:MS removal tool + more

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 45.6

Hi! My name is Kevin and my computer is F'd up. <the crowd groans "HI KEVIN>. Logged on this morning and I get repeated messages from an application I can't find..MS REMOVAL TOOL. I'm in SAFE MODE as we speak-after having run several anti-spyware apps to no avail. Here is my HIJACK THIS log...HELP? Please?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:21:59 PM, on 4/19/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Dell GX280\My Documents\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.... Read more

A:MS Removal Tool 2.20

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 45.6

I want to remove AVG since it tries to update itself sometimes, and I just have the link scanner component and a few others. I tried using AVG Uninstall Manager, only to be advertised with AVG Internet Security or something like that, and nothing happens after. I tried uninstalling with the regular uninstaller, but it just removed the AV component and left LinkScanner.

I checked the in-program help for uninstallation of AVG. I found an AVG removal tool link, but it dosen't work. So is there a tool I can use to remove it?

A:AVG Removal tool?

Hi,

Have a look here & pick the appropriate one: -

Download tools and utilities | AVG Worldwide

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RELEVANCY SCORE 45.6

I have a screen come up says infected MS Removal Tool. I have to buy it to get rid of all the infectons. It will not let Windows start and it looks like I may have lost some files in my documents. When I shut down it says Windows is shutting down.
How do I get rid of it? I am now in safe mode and on windows explorer so i can download something to try. Please help!!!!

A:MS Removal Tool

Hello and welcome.Please follow our Removal Guide here Remove MS Removal Tool (Uninstall Guide) .After reading how the malware is misleading you ...You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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RELEVANCY SCORE 45.6

I have malware MS Removal Tool coming up on my computer and I can only run in safe mode. I have a hijack log if you want me to post. Thanks

A:ms removal tool

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

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RELEVANCY SCORE 45.6

Hi and thanks! My husband unknowingly downloaded ms removal tool onto one of the user accounts on our computer. I haven't been able to make a dent in it so I am asking for help from the admin user (safe mode) as the infected one won't let us on the internet due to "parental controls" which we did not activate. Here is my sys. info, my hijack log and the only dds log I received. Should I run another scan to get an attach log? It's a 64 bit sys. so I didn't run the 3rd scan. Thanks again for your help.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 8188 Mb
Graphics Card: NVIDIA GeForce GTX 280, 1024 Mb
Hard Drives: C: Total - 953867 MB, Free - 676836 MB; F: Total - 953867 MB, Free - 687764 MB;
Motherboard: Dell Inc, 0PP150, A00, ..CN7082189O30MR.
Antivirus: avast! antivirus, Updated and Enabled

Logfile of HijackThis v1.99.1
Scan saved at 6:53:09 AM, on 5/11/2011
Platform: Unknown Windows (WinNT 6.00.1906 SP2)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)

Running processes:
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15866&l=dis
R1 - HKLM\Softwa... Read more

A:ms removal tool help please!

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RELEVANCY SCORE 45.6

Hi

My PC was infected with MS Removal Tool a few days ago and I got rid of it by following your instructions. It's infected again and, although I've followed your instructions twice, it's still there. The only noticeable differences on these last two occassions is that rkill only took 10 seconds to run and Malwarebytes didn't find any infections.

I've followed the instructions and attached the various logs as requested, and I'd be very grateful for any help you can give.

Thanks

Jessa
________________

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jessa at 16:10:19.98 on 22/04/2011
Internet Explorer: 9.0.8112.16421
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.44.1033.18.3070.1163 [GMT 1:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: ZoneAlarm Extreme Security Antivirus *Enabled/Updated* {E9467272-859A-F159-FA9E-55E7E32D7A25}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
SP: ZoneAlarm Extreme Security Anti-Spyware *Enabled/Updated* {52279396-A3A0-FED7-C02E-6E9598AA3098}
FW: ZoneAlarm Extreme Security Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:... Read more

A:MS Removal Tool

Hello Jessa B and welcome to BC.

We're so sorry about the delay, do you still need help?

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RELEVANCY SCORE 45.6

Hi, I'm having the same problem as someone earlier posted, but I'm running xp and not vista. Here's Mplaca's post:

"Hi,

I'm having some problems with my computer. TechSupport Forum was really helpful last time I had a problem and I hope that you can help again. Last time I had a problem, I knew exactly what I did wrong. This time, I have no idea. Let me begin by describing the problem. I get a popup or several of them saying that I have infections. It is from some program MS Removal Tool. It blocks me from successfully using task manager, it won't allow me to launch my antivirus or spyware softwares (I am only using programs that were suggested to me last time I had problems), it has changed my background to some blue screen, and it won't allow me to run any of the scans that you ask for. When I boot up, it causes similar problems on startup. My internet connection on that computer is sluggish at best due to the problem.

When the first problem occured, I was watching a video on hulu, and also had a facebook and gmail tab open. I didn't think that any of these would cause problems (am I wrong here?)

My computer is about 3 years old. It is an hp running windows vista 32 bit. I have symantec endpoint and malwarebytes anti-malware installed.

Any help would be greatly appreciated."

A:Ms Removal Tool

Hello and Welcome to TSF.
I'm nasdaq

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We want all our members to perform the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post the logs in your next reply for my review. It's the only way I can suggest sound advice.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 45.6

Please I can't to remove the fake software Ms Removal Tool with Malwarebytes',please if possible how to do with Registry in case of windows vista regarding your tutorials.Any help.

A:MS Removal Tool

Hello and welcome. I moved this out of Intros to the Am I Infected forum. there a a few more steps you need to do.Please follow our Removal Guide here Remove MS Removal Tool (Uninstall Guide) .After reading how the malware is misleading you ...You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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RELEVANCY SCORE 45.6

Hello all...I am new to this site and not very well versed in computer lingo or technology. I believe I have some sort of intrusion to my computer. I am unable to open any file or program on my copmuter without this MS REMOVAL TOOL popping up telling me I must buy their program to relieve any and all infections/viruses. A friend told me about this site and gave me some paper printouts pertaining to an UNINSTALLATION for this whatever it is and I can not seem to get the RKill download to take affect?! Please help...very frustrated and my life is on this computer!! Don't know what to do...

Thanks,
vnichols

A:MS Removal Tool?

What happens when you try to download rkill?

If you are unable to download rkill from the main download, try these alternate download locations:

1. http://download.bleepingcomputer.com/grinler/rkill.com
2. http://download.bleepingcomputer.com/grinler/rkill.pif
3. http://download.bleepingcomputer.com/grinler/rkill.scr
4. http://download.bleepingcomputer.com/grinler/eXplorer.exe
5. http://download.bleepingcomputer.com/grinler/iExplore.exe
6. http://download.bleepingcomputer.com/grinler/uSeRiNiT.exe
7. http://download.bleepingcomputer.com/grinler/WiNlOgOn.exe
8. http://www.boredomsoft.org/hosted/rkill.exe
9. http://www.boredomsoft.org/hosted/rkill.com
10. http://www.boredomsoft.org/hosted/rkill.scr
11. http://www.boredomsoft.org/hosted/eXplorer.exe
12. http://www.boredomsoft.org/hosted/iExplore.exe

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RELEVANCY SCORE 45.6

Hello, I've been having trouble getting rid of 'MS Removal Tool', I think I have actually managed it, (with some difficulty), but I would like some confirmation. I would be very grateful if you could look over the following logs.

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by bekki at 20:16:54.11 on 02/04/2011
Internet Explorer: 8.0.7600.16385
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSEH&bmod=TSEH
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll
BHO: PriceGongBHO Class: {1631550f-191d-4826-b069-d9439253d926} - C:\Program Files (x86)\PriceGong\2.1.0\PriceGongIE.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program ... Read more

A:MS Removal Tool

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 45.6

Hello, I thought I had got rid of MS Removal Tool from my daughters laptop using Malwarebytes, but no, it's reared its ugly head again, and this is without having a recent Internet connection as she's been moving house, so it isn't a reinfection its been lurking on the hard drive waiting to reappear.
Any help with getting rid of this persistent beastie would be gratefully received.
Thank You.

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RELEVANCY SCORE 45.6

Hi

I recently erased MS Removal Tool by following the instructions on your site (http://www.bleepingcomputer.com/virus-removal/remove-ms-removal-tool).

I've been re-infected and, despite following the same instructions twice, I can'r get rid of it this time.

The following comments might help work out what's gone wrong: -
- When I click on LAN connections, the proxy server box is already unchecked,
- Although I get the 'save as' box for iexplore.exe, nothing happens when I click on it, so i just save and then run the application,
- Rkill was over in 10 seconds and only found one process - something connected with adobe reader,
- Malwarebytes didn't find any infections (the first time it found three),
- The hosts file is currently deleted, but nothing much happens when I click the link to download the default file.

Thanks in advance for any help you can offer,

Jessa

A:Can't get rid of MS Removal Tool

Hello,Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

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RELEVANCY SCORE 45.6

Several people from the Motley Fool-US has suggested that this group can help my problem. I have been inflicted by "MS Removal Tool" and it's causing some misery since it's arrival. This past hour has been in remission but I'm sure that this program is still living in my hard drives.

If I make some stupid errors during my starting, please be patient. I will learn.

My first steps will be to try and download "Malwarebytes' Anti-Malware". I'm not sure if the MS Removal Tool may not allow me to download anything.

So, I will be seen clicking and trying to make my computer to run correctly again.

Cheers Blackduff

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RELEVANCY SCORE 45.6

having alot of problems with virus. "ms tool removal" says have error on drgtodsc.exe. cannot get removed. can you help?

A:need ms tool removal help

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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Restart your computer and boot into Safe Mode with Networking by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode with Networking from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account.

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Download DDS and save it to your desktop from here, here or here.
Disable any script blocker, and then double click dds to run the tool.When done, DDS will open two (2) logs: DDS.txt
Attach.txt

Save both reports to your desktop.
-----------------------------------------------------

Please include th... Read more

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RELEVANCY SCORE 45.6

Okay, I got this virus (seemingly by updating DivX?) anyway, I managed to run Malwarebytes Anti-Malware, and removed several infested applications.

However and this is a bit strange, whenever I restart my computer and its loading up, I get the same message that MS Removal Tool is still there, it closes all the programs loading up in the System Tray, then promptly disappears completely.

Whereas before I ran Malwarebytes, it would stay there and constantly close all programs I tried to open (they are infested blah blah) the "tool" would pop up and say how I had 38 "infested" applications on my computer - now it doesn't do that at all, I can open everything fine etc.

But it does it everytime I restart without fail.

"MS Removal Tool" appears in the system tray, says that the computer is infested, the "removal tool" pops up, then instantly disappears and when I mouse-over the icon in the tray it disappears like its gone.

I've tried running MBAM 2 more times but it finds nothing.

I get the feeling that its nothing really to worry about, but of course I'd rather remove it completely and to be on the safe side, made this thread since I don't know if its just part of the virus that it tries to hide itself or something before coming back.

A:MS Removal Tool

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary. You might like to run the Flash_Disinfector.exe on the clean machine and the flash drive first to protect against any possible transfer of infection via USB.


NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 45.6

See this thread: IRQL_NOT_LESS_OR_EQUAL

Particularly the end of it. Do you want to continue there or should we start here?

The virus won't let me run anything (in safe mode w/ networking), including rkill, mbam, etc. Normal mode isn't working (see above link). I'm going to restart and see what happens but I'm posting this now just in case I won't have internet access after I restart.

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RELEVANCY SCORE 45.6

Hello all. First of all let me apologize if this is in the wrong forum I am new to the site. My dad somehow got our computer infected with the anti-virus.net program. I followed the instructions on this site and they worked swimmingly, so I will not waste any time on that. BUT, before this, he paid $20 dollars for a program to remove it. This program did not remove it. He swears that he did not get it from any of the bogus links brought on by the virus (this may or may not be true, I have no idea). In any case, the fact that it cost money and didn't remove anti-virus.net leads me to believe that the two may be in league.

This is the source website (completely safe to check out) http://www.removal-tool.org/Remove-Antivirus-NET.html
The site screams fake to me. Is there any validity to this site or product at all? Is it a known scam? If so, is it as simple as phoning the credit card company and getting his money back?

Thank you very much.

A:Removal-tool.org

Hello.That site is bad newsWhile the product mentioned there (Spyware Doctor) is not considered rogue by the community, the site you obtained it from has several reports of phishing and other scams associated with it.I would phone the credit card company immediately, and tell them that you have been the victim of a scam, and that you may be a victim of identity theft, so that they can be on the lookout for any unusual activity on your account.Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?What Should I Do If I've Become A Victim Of Identity Theft?Identity Theft Victims Guide - What to doThe most important thing in this sort of situation is to stay calm and take quick action.***************************************************Since Spyware Doctor is not a known scam application, I'm unsure what the credit card company will do in terms of the transaction. It may help to speak with the developers of Spyware Doctor at http://www.pctools.com/contact/. In the event that a legitimate subscription to Spyware Doctor was purchased, they'll be able to verify that with you and you might be able to work with them on getting your money back since the application failed.Let us know how things go, and if there is anything we can do to help.~Blade

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RELEVANCY SCORE 45.6

have been trying to remover ms tool removal. says drgtodsc.exe is infected. have tried downloading spyware and have tried to remove roxio programs as instructed by other websites. wont let me. tried to restart in safe mode to no availe. can you help?

A:ms tool removal

Reboot your computer in safe mode by taping the F8 key repeatedly and then select "safe mode with networking", then select the option "System Restore" and restore your computer to an earlier date before the problem appeared in your toolbar . I had the same problem today and could fix it by restoring my system to a week earlier. Good luck!

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RELEVANCY SCORE 45.6

Help, I have a laptop running Win 7 that has become infected with the rogue MS Removal Tool, a very persistent and nasty piece of work, help to kick it out would be very much appreciated.
Thanks in Advance.

A:MS Removal Tool

Have you tried this guide? MS Removal Tool Guide

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RELEVANCY SCORE 45.6

I tried to do the fix you guys said and i followed your fix to the t and it didnt work. malware does not find anything wrong. i still have the virus please help me. thank you jason

A:ms removal tool

Hi emt736, Can you tell me if this is the procedure you followed or if this is what you see running on your computer please?

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RELEVANCY SCORE 45.6

IM sorry but i feel like i have no time to search for related topic to the problem i am having. I feel like my computers about to crash ... I am at the last stage of removing the MS removal tool and i came to a problem.I am not given directions on HOW to delete the C:/windows/system32/drivers/etc/hostsi am not computer literate but if i am given step by step directions i will complete the task. SO can some one help me with this last step. thanks

A:ms removal tool

I've read several instructional pages on how to remove MS Removal Tool & nowhere does it say you must delete the hosts file.We have a dedicated forum for malware problems to ensure you get good advice from experienced helpers.Please post here: http://www.bleepingcomputer.com/forums/forum103.html

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RELEVANCY SCORE 45.6

Hi ! I am now using my laptop to do this as my older desktop HP is really sick. Apparently it has the MS REMOVAL TOOL adware/virus/ whatever. I tried to do a system recovery several times and while the menu comes up for that and asks if I can hear music I don't hear music, but the next part is the problem. Menus ask where I am, United States, then something else, then when I click on the Next button the cursor turns into the little hourglass and that is that...all it does is that and it won't go any further. ANY HELP WILL BE GREATLY APPRECIATED, otherwise I think I will buy a black tuxedo and hold a mock funeral to the desktop! Oh, almost forgot, I used CCCleaner and Avast free version which apparently can't stop this malware. Hope to hear from someone with info, later, ornary

A:MS REMOVAL TOOL

Hello and welcome. I moved this to the Am I Infected forum.Please follow our Removal Guide here Remove MS Removal Tool .After reading how the malware is misleading you ...You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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RELEVANCY SCORE 45.6

Hello, I'd like a little assistance with a current problem, my daughter brought me her laptop with yet another problem, this time it had been infected with 'MS Removal Tool'. I looked up a fix in Bleeping Computers Spyware Removal section, I worked through the instructions but MS Removal Tool was still there, I worked through the instructions again taking a little more care, but when I switch on again after working through the fix, the original screen saver comes up, and for a second or so everything seems fine, but then up pops the MS Removal Tool scanner screen listing all of its false errors.
So, either I'm not doing something right, or MS Removal Tool has been altered to get around the fix, bye the way my daughters laptop does not have an Internet connection at my house so any downloading I may have to do will have to be downloaded on to my system and then transferred via thumb drive.
Thanks in advance.

A:MS Removal Tool

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

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RELEVANCY SCORE 45.6

How do i remove the iSearch tool bar from internet explorer?
 

A:Removal of Tool Bar

http://toolbar.isearch.com/uninstall/
 

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RELEVANCY SCORE 45.6

Hello.
I have been using NOD 32 antivirus on my windows 7(home premium) , and two days ago, the license expired. i said to myself, ok i'll get a new one in a few days.
today morning when i booted my computer, i found out that i had the MS removal tool virus(which a friend of mine from school told me about when i asked him what was wrong).
to help me solve this, since he lives not remotly from my house, he sent me this guide:
http://www.bleepingcomputer.com/virus-removal/remove-ms-removal-tool
i've been preparing stages 8 and onwards from my dad's clean computer( stages 1-7 are if you are to be using the infected computer).
i've dowloaded and put on a USB flashdrive all of the files it is asking me to:
RKill
malwarebytes (and a BAT file to have it working on my windows 7, since i know the error it is to give me already)
hosts-perm.BAT
and a file with the original windows 7 HOSTS that i am to save in the end at C:\windows\system32\drivers\etc.

i went to my computer, that has a certain ASUS motherboard which does not give me the option to log in into safe mode(so i actually need to hope that my computer crashes while using normal mode so i could enter safe mode at the next start up), and started with what i was supposed to - stage 8.
i took the RKill.exe file, put it on the desktop and double clicked it.
my computer froze completly!
the file won't start, i cant move my cursor, nothing!

i am hopeless.

please, i am begging you, co... Read more

A:MS removal tool

Have you tried all the RKills,especially the last 4

http://www.bleepingcomputer.com/download/anti-virus/rkill

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RELEVANCY SCORE 45.6

I have Windows 7, Toshiba Satellite. I got this virus and used the instructions here to remove it. Everything went fine, everything seems fine but when I tried to do step 23 it wouldn't allow me to save the file because it said I didn't have admin access, which I should have. Is there more I need to do to make sure I'm clean now?

MS Removal Tool http://www.bleepingcomputer.com/virus-removal/remove-ms-removal-tool

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RELEVANCY SCORE 45.6

hi. so i have the ms removal tool malware that keeps popping up on my laptop. tried using the self-help guide on the site for it but it just keeps coming back. so i've followed the necessary steps to making this post and tried making the logs with the specific programs but that didn't succeed. dds froze up my system while i tried running it multiple times and gmer didn't allow me to save a log once it was done scanning stating my system was insufficient in something in order to complete that task. help?

A:ms removal tool not going away!

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

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RELEVANCY SCORE 45.6

I got to help my father to clean his computer from MS Removal tool.
Did I succeede?

Im thankful is someone would look thru this:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:48:39, on 2011-05-26
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TeamViewer\Version6\TeamViewer.exe
C:\Windows\Explorer.EXE
C:\Windows\OEM13Mon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Cobian Backup 9\Cobian.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Cobian Backup 9\cbInterface.exe
C:\Users\Elmlund\AppData... Read more

A:Is MS Removal Tool still there?

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
If I instruct you to download a specific tool in which you already have, please delete the copy that you hav... Read more

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RELEVANCY SCORE 45.6

I got infected with the MS Removal Tool virus and I've tried RKill along with MBAM. That picked up some infections, but the malware is still there. I already ran combo fix, before realizing not to run it, so I have a log of it. I'm running Windows Vista

A:MS Removal Tool

Hello,Please follow the instructions in ==>This Guide<== starting at step 6.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.Orange Blossom

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RELEVANCY SCORE 45.2

I attempted to download free office software I found on the web (I guess you get what you pay for) and the program Obrona Ad Blocker got into my system and I can't get it out. I am running Windows 8 and I found the program on my list but am unable to get rid of it. Any suggestions?

A:Obrona removal tool

Welcome,
A quick search tells me that you have been infected. Your best source of help will be the 'Am I infected' forum. I'm going to ask a moderator to move this thread there.
 
Dick

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RELEVANCY SCORE 45.2

New to this forum, I had system tool on my computer (grandchild is the guilty party), I followed the removal process, all went well until I had to remove my hosts files from windows system 32....doesn't exist in my computer for me to delete it. Can it be under a different name. I haven't taken the final step in deleting those files and reinstalling the default ones...any ideas? Thanks for any help (love your site)

A:system tool removal

Hello.

Did you run hosts-perm.bat? It should make the file visible.

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