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Important Update for Windows 7 keeps failing

Q: Important Update for Windows 7 keeps failing


Yesterday my laptop had an update for me, so I attempted to install it. However, when it was done I was told that the installation failed. I restarted the computer and attempted to install it again, but it still failed. I looked into more detail on what I was installing, which was Microsoft .NET Framework 4 KB2468871, and went to the site it was based on and attempted to install it from there. When the setup came up however, I recieved this message:

"KB2468871v2 does not apply, or is blocked by another condition on your computer."

I'm not entirely sure what this means, and since this is apparently an important update for my laptop, I ask if there is a way I can solve the problem (also it's getting irritating to have my laptop keep on reminding me to update something that fails to update).

Thank you.

P.S. I don't know if this helps, but my laptop has Norton 360.

Preferred Solution: Important Update for Windows 7 keeps failing

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A: Important Update for Windows 7 keeps failing

Norton may be blocking it, especially seeing this "KB2468871v2 does not apply, or is blocked by another condition on your computer."

Read this KB2468871 System Update Install Error! (error 643) - Microsoft Answers

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Windows Vista SP1 (KB936330) update keeps coming back as important update after installing it several times. I look at updates history and it show the same update already installed several times. Service Pack 1 (KB936330). I don't see update for Service
Pack 2 though. Can someone advice please, I am not sure what to do. I'd appreciate an advice. Thank you

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Hello all

When executing Windows Update, I experienced that one important update is not automatically selected to download and install.

I like to understand why this is?

Also I like to understand if I should always install all important updates, even the ones not by default selected?

In this example, the not selected update refers to MS09-054 security update. Is this a manual installed security update?
Does it not apply to me?

Thanks a lot in advance!


A:Windows Update, important update not selected

Not all users experience the issue that this update resolves. MS is providing you the oportunity to use the "If it ain't broke, don't fix it" logic.

I applied the update even though I have no evidence that I need it. Yet.

Some updates will adversely affect some users. Not applying updates may adversely affect you.

What can you do? My advice - apply all updates. Unless you have a good reason not to.

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Cannot do important Widows Update- Code 80004005

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Windows Update has often put my system in some interesting situations, and I truly never want to update ever again. I recently reinstalled my system and the last time I did updates, my system prompted me to restart and was instead left hanging on the "shutting down" message for an hour, forcing me to shut it down improperly.

Truth is, I don't use any Microsoft apps except Windows Explorer.. and I only browse sites that I know are generally safe. Instead of using Internet Explorer I use Firefox with NoScript, Ghostery, WOT, Adblock Plus, and I've even updated the main plugins (Java, etc). I also have Malwarebytes and Norton as well.

I've also never understood the importance of driver updates either, my system seems to run the same with or without them. I'm even beginning to think that updating is causing my system to work harder in the background, rather than when it was in factory condition.. but is this true? So many questions...

A:Is Windows Update important?

You have some good anti-malware software and keep Java updated, yet you fail to see the significance of keeping the operating system updated........??????

Fact : your system is more secure and runs better if the OS is updated.

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I'am downloading very important files but I'm afraid that my computer might switch off because windows update gave me a notice that the computer will switch off after an update and the maximum amount of time you can postpone the computer to switch off is 4 hours (That's what I done). I will not be able to use the computer for more than 4 hours.
So this is what I did>> I think I turned windows update off by choosing the option of 'Never check for update (not recommended).

Now the question is> Will my computer switch off within 4 hours after I leave it?
If it will, then how can I make it not switch off.

PLEASE NOTE: The download is NOT resumable.
EDIT: I'm using Windows 7.

Thank you for reading.

A:[IMPORTANT] Windows Update

In my experience if you are still using the computer at the end of that 4 hours it will give you another warning and you will be able to postpone it again for another 4 hours. Then repeat process until the download is done. I am not sure if turning updates off will have stopped the countdown.

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Everytime I keep using Windows Update/Microsoft Update, Update for Outlook 2003 Junk Email Filter (KB932330) always fails. I restarted my computer and tried to update my computer, but that didn't work and I can't find anything in Microsoft's Website that talks about this problem... PLEASE HELP!!!

Thanks to anyone who replys

A:Windows Update "update For Outlook 2003 Junk Email Filter (kb932330)" Keep Failing

I am having the same problem...what is the way to fix it?

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My PC has told me that there's an important Windows 7 update to install, but whenever I try, I'm told that the installation has failed.

Attached is the pop up I get with the details of the failure.

Any ideas how I can remedy the error? Thanks.

A:Can't install Important Windows Update

Hi try running sfc /scannow How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

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Hi Win 8/64 bit ... how necessary is this update? i get notices but choose what i install - thanks in advance"
KB3095108 Updated APN database entry for Transatel (France, Worldwide) network for Windows 8.1 and Windows 8

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Hello Forum,

One of my Windows updates (one of nine) failed earlier, but when I opened up my Update window again to see if I could retry, it doesn't give you the option to do it (first time in five years with this computer it has happened - ALL my updates have been successful). It shows the failed update in the Update History, but does not give you the option to install it again. How can I try to install that update again even though I can't locate the option to do it? Thank you.

A:One Important Windows Update Failed

There is usually a download from Microsoft's website.

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When Windows 8.1 pro starts up a message saying Windows Update. Important updates are available Go to PC, it stays very briefly.

Checking Windows updates it says no updates so I checked for updates and it found none, I have Windows update to Install update automatically.

Has any one else had this message or know what the cause is?


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Hi guys,

I'm wondering why this security patch for a zero day flaw in IE 11 is not checked by default? Surely it should be.

A:KB2964358 Important update (but not that important)

Don't know why.
I usually manually check one or right click on one & hide it.
I hide all bing desktop updates.

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Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached.

sfc /scannow reported no problems found.

Windows 7 SP1 Home Premium x64

Thanks in advance!

- Tim

A:Windows Update Installer Update failing - Code 80073712

CheckSUR shows the following...

Unavailable repair files:

I'll post a fix protocol soon.

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My HD on my Toshiba Satellite M645-S4045 went bad so I reinstalled a new one and used the Toshiba System recovery DVDs to restore my laptop back to the factory condition (Windows 7 Home Premium 64 bit). Initially Windows Update showed 99 important updates to which I was able to download and install without any problems. But now Windows Update refuses to show any additional important updates (IE9, SP1, etc) and states "No important updates available". I came across the following thread on Toshiba's forum but the recommendations there did not help either - After Restoring to New Hard Disk, No Windows Updat... - TOSHIBA FORUMS

I tried the following:Made sure the Windows install was genuine and activated
Installed the Intel Rapid Storage Tech driver (dated 2012 from toshibas website)
Installed Hot Fix 982018 as recommended on Toshiba's forum
Ran the SURT
Ran a SFC Scan (no errors found)
I've uploaded a few screenshots as well as the CBS folder. I had to split up files in the CBS folder across multiples ZIP files as it exceeded the file size for posting in the forum.

I'm at a total loss and have no clue on how to update my machine and any advice would be greatly appreciated.

Thanks in advance.

A:Windows update showing No important updates available

Please post the C:\Windows\windowsupdate.log file
I can see no problems in either the CBS or CheckSUR logs (haven't looked through the history yet, though)

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Hi I'm new to this site, but am struggling with a windows update.  I have followed others' suggestions, and installed other Windows Updates from the same period one at a time, but this one always fails.  Someone suggested using malwarebytes and then trying again, but that didn't work either.  Anyone else found a solution to this problem?  

A:Windows Important Update KB2800095 will not instal

What is your operating system, antivirus? What kind of error shows? 

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I have a problem with updates that try to install every time PC restart.
They give me everytime error code 80070490 and if I try to press Try again then give me error code 8024AFFF.
I try to solve the problem with Microsoft FixIt, then update was installed succesfully, but after restart they try to install it again (everytime the same update) and give the same error.

I found some solution on the net that not work for me:
1. Windows Update error 80070490
2. Error code 0x80070490 when you use Windows Update or Microsoft Update to install updates
3. Code Error 80070490 checking for Windows Updates - Microsoft Community

I not use first option becouse I not have original DVD, I have a PC with preinstalled system Windows 7 Home Premium.

Anyone have any ideo how to solve this problem?

A:Windows Important Security Update Error

Since it's 18 hours since you posted this with no response, I'd say it may be because you didn't provide the info that this forum requires. Run the SURT program, the sfc scan, and post the logs that are requested in the instructions found here:
Windows Update Posting Instructions
Hopefully then you get a better response. I'm new here too and just learning the ropes, BTW.

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DO NOT let windows update dl and instal drivers for hardware devices such as video cards, sound cards automatically. If it detects an update for a device, go download it from the manufacturers website directly, (nvidea users, nvidea has a nice little auto-detect feature on their site so you cant get the wrong driver). only let windows update dl and install updates for microsoft products only.


No problems here with NVIDIA, Realtek or IDT drivers installing via Windows Updates.

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Windows calls KB3193414 update important, but when I click for more details, it just takes me to a page that's an advertisement to buy Windows 10. [https://www.microsoft.com/en-us/windows] I don't want Windows 10 because I'm still using media center and one piece of hardware I don't want to buy again.

Does anyone know more about this update? When I check MSE, it says it's up to date.

A:Windows calls KB3193414 update important, but...

Can you take a screenshot of your windows update? That doesn't seem like a valid update number. Haven't seen that one on any of my systems. Google search doesn't bring up anything for me.

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I have W7 Professional and 'Windows Update' shows 2 important updates.I click on update but it fails with error error code 800B0100. Clicking on 'get help' does not provide a solution. Can anyone help please?

A:Windows update shows 2 important but download fails

What are the 2 updates ?

Did you google the error code.

You could have newer versions of them, if it keeps up, just hide the updates.

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I don't use Skype. I uninstalled it. Windows Update keeps sending updates and marking them as 'important.' If I run the update I find I need to uninstall the program again.

I'd like reassurance that I can safely ignore these updates.

It makes sense to me, but software has gotten complex enough that I want to be sure that this update only updates Skype for Windows and that failure to implement it does not leave a gaping hole in Windows 7.



A:Skype For Windows - Program Not Installed - Important Update?

If you change windows update settings as shown below then in theory you will not be offered skype. If you prevoiusly had skype installed and are still offered updates then I guess that skype wasn't fully removed.

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Im not able to find any windows important windows updates it gives me this code 0x80190194 and system cannot determine vulome of drive just before the welcome screen for my password please help.

A:Windows Update not able to find important updates 0x80190194

Are you saying that you are unable to actually load Windows to your profile?
What happens if you attempt to boot to either Safe Mode, or Last Known Good Configuration?

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I am having issues updating important updates from Windows update. I am running Windows 7 64bit home premium and will not update 2 critical updates. It comes up with Error code 5.
Also I can't download new apps or update old apps
Can someone please help

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Every time I try to update W 8 I get the error message saying the updates failed and the purple screen that says it is "reverting update". I thought it might be multiple updtaes at once cusing the problem so I tried individual updates at a time. Also disabled AV. Ran update repair. Nothing works.
This after I tried the W8 to 8.1 upgrade and it failed. So I thought I would need to make sure updates were complete. Thus the issue with updates. Ultimately I will try and install the 8.1 os after all this. Any suggestions.
Thanks folks!

A:Cannot update Windows 8. Keeps failing and "reverting update"

Be sure you have a RESTORE POINT SET.
Then read.

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Hey guys,
Tonight i built and set up the aforementioned Nuc pc and installed windows 7. However some of the drivers arent installing like the integrated hd 5500 graphics driver and the engine management one. These 2 pop up in my windows update as "important updates" but i get failed messages when i try and install them.
Thank you,

A:Intel NUC5i3RYH, Windows 7 Update not installing important updates

I regard Windows Update as a last resort for installing drivers, and suggest installing the drivers supplied by Intel for the board:
If you have had driver installs fail, it may be necessary to boot into Safe Mode and delete failed installations from Device Manager and install again if you continue to have installs fail.

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I've been having this same issue for over a year now and I can NOT find a solution. I registered today because I don't know what else to do.
I keep getting this notification "solve pc issues 1 important message Change windows update settings" almost daily. The message says it's a security thing and even though I check the box everytime, I still get that message.

A:solve pc issues 1 important message Change windows update settings

For that message to go away you must have Windows Update set to automatically download and install updates.
What WU setting do you have?

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Hi when running windows update all the updates fail and give the error code 800706F7. I have retried 3 times all to the same result. i have searched for this error code and the only results i found was about removing a previous 2014 update but this was not on my computer. i have ran the System Update Readiness Tool which installed 1 update however i can still not download the other updates

A:windows update error code 800706F7 54 important updates failed

Tried again and am now also getting error codes 80246007 and 8007002

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I have tried to fix this before and nothing has worked. Windows update keeps popping up with the same update over and over again and when I go to the site, it fails. Two of them are failing and it is driving me nuts. Please help me Obi One Kenobi, your only hope......

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3198 Mb
Graphics Card: NVIDIA GeForce GT 430, 1024 Mb
Hard Drives: C: Total - 301705 MB, Free - 12189 MB;
Motherboard: Dell Inc., 0RY007
Antivirus: Norton Internet Security, Updated: Yes, On-Demand Scanner: Enabled

A:Windows update failing!

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Ad-Aware, Norton, and AVG 7.0 all come up clean.....

But whenever anything tries to update (esp WIndows Update) It wont. In most cases, it just stops transfering data and sits there.... On windows update it says something like: Windows update Failed. To retry, blah blah.

here is my hijack this log file.... Hope someone has some pointers for me...

A:Windows Update failing


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I'm having a big headache with windows update - whenever I try to update I get this message after restarting "Error: Failure configuring Windows updates. Reverting changes."
I have tried everything that Microsoft support tell me like turning off my own firewall - using windows firewall instead, using the Microsoft fix it tool, restarting the computer and trying again from scratch but nothing helps. I did not even got a recovery CD with this new computer so I cannot just reformat either.
Your thoughts are appreciated, thanks.

A:Windows update keeps failing

you mentioned that you did not get a recovery cd with your new computer, however it may have a recovery partition (and recovery media creation software).
What is brand and model of your computer?

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The windows is trying to do an update and I am getting the following error, see attachment

I have added my current windows version, see attachment.

Can you please have a look and see if what can be done to fix

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 8064 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 223 GB (163 GB Free); D: 13 GB (1 GB Free);
Motherboard: HP, 830F
Antivirus: Windows Defender, Disabled

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for about 2 weeks I've had this problem this problem,

OK I have a printer on my network (Canon MP190) and in Windows Update the update for it is there and I tried to Install it it always fails but I can install any other update without a problem.


A:Windows Update keeps Failing

Hello Philip, and welcome to Eight Forums.

You might see if downloading and installing the Windows 8 version of your printer driver directly from Canon at the link below may work better for you.

Canon U.S.A. : Support & Drivers : PIXMA MP190

Hope this helps,

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The windows 10 update has failed numerous times on the laptop (running Windows 7) with an error message
"WindowsUpdate_80240020" "WindowsUpdate_dt000". Can someone tell me what to do?

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My windows updates are always failing. Error code: 8024200D. How can I fix this?

A:Windows Update always failing

Hi ATW92,
can you run these please, copy/paste the output.
suspect missing manifests.



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Quote: Originally Posted by niemiro

OK, so half an hour when to pot, and turned into 12 hours.

Anyway, the overall reason is that a single file name can have multiple contents, and not all computers have every file.

Well, the correct way is to extract a replacement file from the actual install, which makes sense.

Right, there are two tutorials for System Update Readiness Tool logfiles, both of which are long, and both of which only brush the surface. If you are truly dedicated, read this! System Update Readiness Tool - CheckSur.log File Analyzis

It is not an easy read. The author's first language is not English, and it can be hard to follow at times.

However, it also teaches the basic, fundamental techniques. These are not longer used. Nowadays, we have automated tools (written by me ) to automate almost all scenarios, and tutorials for their use, usually reserved for apprentices in this field of study. If you are interested, send me a Private Message, and tell me which bits you are interested in. You are more than welcome to (and I am the author so I have the keys and rights)

Right, let's do things the semi-manual way.

Look again at your log. Take an example line.


Find which Knowledge Base (KB) article it belongs to, in this case KB2559049.

Check that there are no other KBs in the log. For you, there are not. If there are, repeat the below ... Read more

A:Windows Update failing

Quote: Originally Posted by cliddell93

AHHHH finally, someone or something that can help, niemiro, or Richard, i am having the same issue with my pc and am wondering if you could create a .zip fix for me to. I'm only new to the forum and don't even know how to send a pm, so maybe you pm me first or send me your email address. I'll paste my checksur log here for you anyway. Thank you in advance for your help, Cris
ps, the user friendly version of your program, when will that be publicly available? Or even the current version, if it ever will be made available?
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-10-04 20:22

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2562937~31bf3856ad364e35~x86~~ Line 1: ??f}?U$?~?\?l~=?*?rtIqič?kOr??,???0? *?H??
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2562937_SP1~31bf3856ad364e35~x86~~ Line 1: 0?"C *?H??
*?"40?"01 0 +
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2562937~31bf3856ad364e35~x86~~ Line 1: 510

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Seconds executed: 320
Found 3 err... Read more

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With the help of a BleepingComputer analyst I fixed a virus issue on my wife's laptop about a year ago. However I have recently discovered that Windows updates haven't worked since those fixes were made.  Can somebody help?

A:Windows 7 update failing

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.To attach a file select the "More Reply Option" and follow the instructions.Wait for further instructions.

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I often get told by my computer to install the 'Office XP Service Pack 3' update, which it says is very important. Every time I do it it fails. It tries to install the update but soon a mini-page appears saying "The Feature you are trying to use is on a CD-ROM or other removable disk that is not available. Instert the 'Microsft Office XP Proffessional with FrontPage' disk and click OK." I don't know what Microsoft XP Proffessional with FrontPage is, so I'm pretty sure I don't have the disk either. When I press cancel on the mini-page (since I don't have this CD-ROM or removable disk) on the main update page it says 'Failed: 1 update'. So I was wondering: Is this update indeed important? If so, what do I need to do in order to make it succeed rather than fail? And if it's not important how can I make Windows stop asking me to do it? Thank you.

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I have been trying to update my wifes computer via the Microsoft Update Site. It has always updated successfully in the past. However, it now always fails and the list of security updates is growing. I have listed the current updates that are selected after the system scan that fail each time I try. I even tried turning off my internet security to no avail. Her system is a Dell Inspiron 600m running XP Pro. Any ideas or help would be greatly appreciated.

List of updates that fail:
Update for Windows XP (KB900485)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB921883)
Cumulative Security Update for Internet Explorer for Windows XP (KB918899)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Outlook Express for Windows XP (KB920214)

A:Windows Update Failing

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I have tried several ways to get the Windows 10 update to go through:

Upgrade to Windows 10 Pro, version 1511, 10586.

However, it keeps failing.

I have deleted the stuff from the software distribution and even ran the Windows update diagnosis program.

It downloads the files Etc. but when I go back to check the updates it shows like it has to install it. I have rebooted in Safe mode too. It keeps giving me the popup message in the tray bar that the update failed.

Does anyone know how to get this installed without going through the ISO way of fixing it?

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Windows update is failing with error code 643(see attached screen shot)

I've installed and run the SURT screen shots and CBS log file is attached

thanks in advance for your help

A:Windows Update Failing

Hi ColinLukies and welcome to Seven Forums.

Please try the following it should fix your problem
Error codes

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Hello again, sorry for the trouble... But, today I decided to totally format my computer all over again. I have formated my PC with Windows 7 Ultimate, 32-bit. Everything was going smoothly... I installed my regular drivers, Acronis, Adobe then I connect to the net to do a Windows Update first... At first, it detected 42 Important Updates and so, I have started updating them but when I have done 'downloading & installing' them, it says that I have 42 failed updates and 1 common error code = 80070002. I restarted my PC and go all over again but the same things happened. So, I went online to Microsoft and search for the answers and use their solutions like;

net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv

And I have tried, System Update Readiness Tool for Windows 7
Installed that and tried updating but it's the same things again. Failed updates for all.

But, completely, no luck... So, I would like to ask what is wrong and can anyone help? Sorry and thanks...

A:My Windows Update kept failing...

Run this one "MS Fix it" in AGGRESSIVE MODE http://go.microsoft.com/?linkid=9665683

You can also disable 3p security software

If nothing help find CheckSur.log file in C:\Windows\logs\CBS folder and attache to post

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All my Windows 8.1 machines are not able to update from my WSUS server.  Windows 7 machines are fine.  After a reboot this is the log I get:

11:37:37:269 916 564 AU User login event timer expired for session id: 2.
2016-01-18 11:37:37:269 916 564 AU #############
2016-01-18 11:37:37:269 916 564 AU ## START ##  AU: Install updates
2016-01-18 11:37:37:269 916 564 AU #########
2016-01-18 11:37:37:269 916 564 AU  # Initiating scheduled install
2016-01-18 11:37:37:269 916 564 AU WARNING: There are no approved updates to install
2016-01-18 11:37:37:269 916 564 AU  # Exit code = 0x8024000C
2016-01-18 11:37:37:269 916 564 AU #########
2016-01-18 11:37:37:269 916 564 AU ##  END  ##  AU: Install updates
2016-01-18 11:37:37:269 916 564 AU #############
2016-01-18 11:48:40:146 916 634 IdleTmr Incremented idle timer priority operation counter to 2
2016-01-18 11:48:59:286 916 23c AU Triggering AU detection through DetectNow API
2016-01-18 11:48:59:286 916 23c AU Piggybacking on an AU detection already in progress

Windows update just sits there for over a week doing nothing.  Anyone got any ideas?  I have ... Read more

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When I try to start windows update it runs for a few seconds and then a box pops up with the following.

Restart your computer to install important updates.
Windows can’t update important files and services while the system is using them. Save any open files and restart you computer and then try to check for new updates.

I have restarted my computer many times but the same pop up comes up when I try to download updates.

I have downloaded and run the following Microsoft troubleshooting files to no avail.

MicrosoftFixit50123 and WindowsUpdateDiagnostic

Any thoughts on a way forward please?

A:Windows Update Failing

No guarantee on this, but I'd try a shut down (instead of restart). Has worked for me, but I have no idea why.

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hi all

trying to update my laptop.

windows update keeps failing , i even try to do it manually but keeps saying "windows cannot check for update because the service isnt running you may need to restart ur computor."

ive tried restarting but nothing happens.

hope u can help.


A:windows update failing

Give this a try. Go to search by the start button. Type services. Look for windows update and make sure that it is on

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Windows Update not working on two of my computers. It tries, but I don't get the window to grant permissions. What could be causing this? Any ideas?
Thank you,

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I have a laptop running on Windows 7 Home Premium, and for 6 months now my laptop keeps trying to update the Windows 7 Service Pack 1 for x64-based systems (KB976932). This update keeps on failing, which causes my laptop to restart 3 times every time I start
my laptop after which it states "failure configuring windows updates". I have tried everything, searched all forum discussions, downloaded it manually from the microsoft site and used the Fixit tool. However, nothing works and my laptop is performing
slower every day. 
I get error code BC9 when trying to install the update. Also, I get the message of restarting my computer, which I do constantly but nothing happens after. 
I would really appreciate help!

A:Windows update keeps on failing

Hi ?
I agree with Cyber_Defend_Team.
In addition, error BC9 means "The request operation failed. A system reboot is required to roll back changes made."

Regarding this kind of update issue, I suggest you try the following suggestions and let me know the result.
1. Disable antivirus software 
Please Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable
it as soon as you're done.
2. Open the Windows Update troubleshooter
3. Reset Windows Update components
4. Run System Update Readiness Tool and collect the %SYSTEMROOT%\Logs\CBS\CheckSUR.log
5.  Diagnose and repair the corrupted files listed on checksur.log.
6. Try to perform a clean boot and then try to install Windows 7 service pack 1 and check if it

Blair DengBlair Deng
TechNet Community Support

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I try to do a windows update and it downloads perfectly but when it tries to install it keeps failing. I get the error code 80070643, i tried to follow the link to get help and tried to google it but cant understand how to fix it?.?

A:Windows Update Failing

try this solution from Microsoft.

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