Over 1 million tech questions and answers.

touchpad stopped working after windows 10

Q: touchpad stopped working after windows 10

S7-392I installed the upgrade to the Synaptics driver to no avail.FnT and Alt.7 don't work.Any ideas?










Solved!
Go to Solution.

RELEVANCY SCORE 200
Preferred Solution: touchpad stopped working after windows 10

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: touchpad stopped working after windows 10

Following a thread from earlier Microsoft forums, this worked for me yesterday to restore trackpad function. Go to the Acer driver page for your computer. Download the intel IO chipset drivers for Windows 8.1. Run the setup for the driver in "compatability mode" and install. You will need to restart the computer. The computer will then recognize the trackpad as a valid device. Then download and install the Synaptics (or Elan) driver for Win 10 from the Acer support page and restart. If the trackpad is not immediatley active on the restart, hit Function F7. At least this fixed it for me.












View solution in original post

Read other 10 answers
RELEVANCY SCORE 71.2

S7-392I installed the upgrade to the Synaptics driver to no avail.FnT and Alt.7 don't work.Any ideas?











Solved!
Go to Solution.

A:touchpad stopped working after windows 10

Following a thread from earlier Microsoft forums, this worked for me yesterday to restore trackpad function. Go to the Acer driver page for your computer. Download the intel IO chipset drivers for Windows 8.1. Run the setup for the driver in "compatability mode" and install. You will need to restart the computer. The computer will then recognize the trackpad as a valid device. Then download and install the Synaptics (or Elan) driver for Win 10 from the Acer support page and restart. If the trackpad is not immediatley active on the restart, hit Function F7. At least this fixed it for me.













View solution in original post

Read other 10 answers
RELEVANCY SCORE 70.4

I recently replaced the hard drive on XPS 15 L521x laptop, with Windows 7 operating system.  I used factory restore  disks to reinstall Windows 7, and then downloaded all current updates. Now the touchpad does not work.  On Control Panel, I went to Hardware and Sound.  Under Devices and Printers I clicked on "Mouse". This took me to a page titled "Mouse Properties."  I clicked on the tab for "Dell Touchpad." This took me to a picture of the touchpad. Under the picture, there is a link that says "Click to change Dell Touchpad settings."   This took me to a screen that says "Dell Pointing Devices."  This screen has a place to turn the touchpad on or off.  I clicked "on", and it lit up green.  Then I clicked where it says "Save."     But the touchpad still does not work.
Is there anything else I can do to make the touchpad work again?

A:Touchpad stopped working on XPS 15 L521x, with Windows 7

Hi JNL22,
Do the touchpad left and right buttons work? Does an external mouse work fine?
Kindly check if the touchpad is detected in device manager under mouse and pointing devices.
Restart the system and press f2 on startup to enter BIOS - check if the touchpad works fine while in BIOS.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Restart and check in safe mode if the touchpad works fine.
Update the BIOS - http://dell.to/2aYm4Hw- reinstall the touchpad drivers - restart and check.
Also, please click my DELL-username and write me a private message with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

Read other 2 answers
RELEVANCY SCORE 70.4

I recently did a clean install. I installed the latest versions of System Update and Service Bridge (not Vantage), updated everything and everything worked well. However, a few days later, after a standby both mouse and trackpoint were unresponsive. So here is what I did: I restarted, but both still did not work.I uninstalled the device, still did not work.I did diagnostics at boot to find that both TrackPoint and TouchPad work.I re-installed the latest Synaptics UltraNav from here, and now the TrackPoint and TrackPoint buttons worked again, but the TouchPad still not functional.Now, when I uninstall the driver in Device Manager, the TouchPad comes back to life, but obviously quirky.When I re-install the driver, then, again, only the TrackPoint works.When I try to reflash the firmware I get error 0x62.I installed Vatage and checked for updates, but it didn't find any.In the TouchPad Driver Diagnostics (Ctrl-Shift-I in the ThinkPad tab in Mouse Settings) I find Device 0 and Device 2 and the TouchPad actually produces produces Thin_Finger events correctly. So the hardware is definitely working. Below I've attached diagnostic file.  

Read other answers
RELEVANCY SCORE 68.8

Hi, I'm new here, but I've no ideas how to solve my problem so I've decided to post here. My touchpad stopped working (as usually here) but, gestures are working fine (on windows 7). I've tried everything, reinstall drivers, update SMBus (I know, that SMBus drivers have something common with touchpad), but touchpad still no poiting. Also, I've tried to install/boot linux, and for my surprise, there is working everything - pointing and gestures etc.. What should I do ? How to fix it ? I've also tried another touchpad - same issue. Adding screen of settings of my touchpad. Any idea guys ? Help pls. :/ Driver version: 18.0.7.116Detected by windows in: PS/2 mouse port Synaptics SMBus Driver:18.0.7.116 I've also tried to install older driver - not working - UltraNav 18.07.40, 17.0.12.60 ... 


























touchpad.png ?64 KB

Read other answers
RELEVANCY SCORE 68

I'm running a Dell XPS 15 Laptop with Windows 7 Ultimate 64-bit.  My Synaptic Touchpad stopped working after I updated an academic research program called Papers.  I don't know if that program caused these problems or not, but I'm afraid of uninstalling it because I may lose a lot of data.  (Long story, it's an expired trial version, and to export the data I would have to pay a fair bit of money, which I'm trying to avoid.  Right now all I want is to be able to scroll again.)
Anyway, the pointer would just remain in the default place on the screen, and when I use the keyboard to navigate to the Mouse section of Control Panel it says it "Cannot Connect with Synaptics Pointing Device", etc.  
So I uninstalled the Synaptics software, and restarted.  Now the touchpad works fine, but without any of the vertical or horizontal scrolling capabilities that the Synaptics software had.  
So, here's the current situation: if I install the latest Synaptics touchpad driver from the Dell site, the touchpad doesn't work at all.  If I uninstall it, and reboot with just the PS/2 Mouse generic Windows driver, the touchpad works but without any scrolling options.
I updated the BIOS to A12 from A06, but it didn't fix the problem.
Thank you so much for any help and suggestions!  Let me know if you need any more info.
Aaron

A:Synaptic Touchpad stopped working, but will run with the generic windows driver. No scrolling.

Anybody here want to take a stab at it?  Or direct me elsewhere?  Much appreciated.  

Read other 5 answers
RELEVANCY SCORE 68

I have had this notebook for a few years and it has performed well. Today however I brought it out of hibernation mode, and it beeped. The keyboard and touchpad were not working. I restarted the computer and it beeped as it was loading, giving a message that said "Keyboard not detected." Once windows booted up, same problem. I shut down and restarted, same problem. I then unplugged everything, took the battery out, put it back together, and now it works fine. I'm a little concerned about this. Is this an indication of a possible hardware failure, or could something else more innocuous be causing it? Thanks in advance!

Read other answers
RELEVANCY SCORE 67.2

My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

Read other answers
RELEVANCY SCORE 66.8

Hi, A week ago I updated Windows 10 to the latest version (1903). I have Win 10 Enterprise, 64bit version. This morning I discovered that two fingers scroll on my touchpad is not working. It worked before the update. I am not even sure that I have any driver installed. I can see no options nor I have any possibility to configure anything about touch pad from Mouse and pointing devices config or from Devices in Windows System settings (there is just touchpad sensitivity combo-box and nothing else)...  The rest of touchpad is working. I have Lenovo Vantage installed, no use of any options there. Could not find any applicable solutions using Google. So I decided to try here. I could provide additional informmation if needed. Please help. Thanks. Bojan 

Read other answers
RELEVANCY SCORE 66.8

Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

Read other answers
RELEVANCY SCORE 64.8

Hi all,
I just got this Dell Inspiron laptop about 2 wks ago, i5-6200U 8GB RAM, Windows 10. I did not go for the pre-installed McAfee trial. I installed Kaspersky Internet Security 2016. It has been several days now that I get a Windows notification saying that Kaspersky firewall  and Windows firewall are disabled. I tried turning on Windows firewall but the option remains grayed out. When I open Kaspersky it shows that my computer is protected and no mention of anything being disabled. I completely removed Kaspersky from the system and only then I was able to turn on Windows firewall. Now I am relying on Windows firewall and Windows defender.Another thing that has been happening almost daily is  this notification saying that Intel HD Graphics had stopped working and has recovered. I don't think I want to reinstall Kaspersky. At Best Buy they told me that they use Bitdefender. I am leaning towards that, but since I have no idea what is going on, I just wanna wait a while. I hear a lot of complaints about Windows 10.
Personally I use Internet Explorer instead of Edge. I find it too slow. On a previous laptop, not Dell, I was using Firefox and it worked fine, until I took the  bait and installed Windows 10. Since then, Firefox crashes upon first run. I did not install it on the Inspiron because I didn't want to take a chance.
I was told at the store that 8 GB of RAM is enough for a home user. I don't play any video games. Only surf and use Microsoft O... Read more

A:Kaspersky Internet Security and Windows Firewall disabled, Intel HD graphics stopped working and recovered, can't disable touchpad

Hi A6RO81, and welcome to the forum.
As I recently purchased a Dell laptop, maybe I can help you. As you discovered, all Dells come with a pre-installed AV. The most important thing to do, if you did not want McAfee, was to not activate it, and delete it via your control panel. For extra assurance, you can run the uninstall tool (mcpr) from McAfee, which is available here, to completely eliminate McAfee:us.mcafee.com/.../mcpr.asp
Computers do not like duelling AVs, which compete to eliminate threats. This degrades system performance. Kaspersky is a top-notch AV, but if you find it lacking, again you will want to run its uninstall tool, free to download from here:

When you completely uninstall all traces of McAfee and of Kaspersky, your Windows firewall and Windows Defender AV should be working. If not, let us know.
I can't answer all your questions. Suffice it to say that the native Windows 10 firewall, and the Windows Defender AV provide fairly good protection. You just want to be sure that all traces of other AVs have been deleted.
And yes, 8 GB of RAM should suffice for your purposes.

Read other 1 answers
RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:Touchpad Stopped Working

i downloaded the latest drivers and then deleted from devce manager and let windows find the hardware again and re-installed.
this was after a few days of problems - one of which was that it would only work when i put an external mouse on the PC.
http://forums.techguy.org/t215668.html
 

Read other 2 answers
RELEVANCY SCORE 62.8

I have a fairly new X1 Yoga 3rd Gen, the touchpad was working fine for a couple of months. All of a sudden today it has stopped working. The laptop is almost at factory settings in regards to software. I have installed almost nothing. The keyboard and trackpoint nub still work fine, and the trackpad is turned on in settings. The trackpad also still works as a button.Kind of stumped. I tried all the function keys, and I don't think there is a hardware switch. I removed it from device manager and it comes back for a few seconds, but then stops again.   Any help would be most appreciated.

Read other answers
RELEVANCY SCORE 62.8

Guys please help !!! The touchpad is all worked flawlessly. morning, including laptops and touch not working. Drivers reinstalled, to no avail. There was no update. He made a hard reset - earned !!!. But in the morning and turned on again does not work, and a hard reset does not help. help me please

Read other answers
RELEVANCY SCORE 62.8

I have a Sony Vaio and the touchpad and buttons just stopped working out of nowhere. Any idea what I can do to fix this? Maybe reinstall drivers? But from where? I didn't change anything; it happened totally randomly! Right now I have an external mouse hooked up and it's a pain! Please help.
 

A:Touchpad stopped working!!

Read other 16 answers
RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:touchpad stopped working

Please don't double post.
 

Read other 3 answers
RELEVANCY SCORE 62.8

Hi!
2 days ago my touchpad stopped working...
I've tried to reinstall drivers... Still don't workin..

What can possible be wrong??
//Pcenrich
 

A:Touchpad stopped working! =(

Read other 8 answers
RELEVANCY SCORE 62.8

My touchpad on ideapad Y700 15-ISK just stopped working. I did a little research in drivers and i found, that there is no driver for touchpad installed. I tried to download new drivers from lenovo site and I used an older driver from C:\Drivers\Touchpad, there is InstNT.exe, which made a driver shows up in device manager, but prompt me to restart the laptop. When I did, the driver got lost again and I had to make the InstNT.exe "instalation" again. Then I tried to update it with a setup.exe in the same synaptics folder and after it, the driver got itself a name for synaptics. So I said to myself, ok after restart now, it will be fine. But it wasn't. Again, the driver is gone.I'm attaching a screenshot for you to see driver being installed, but after restart, it vanished and isn't even showing in unrecognized drivers.In addition, my windows defender warned me about some threats, but I guess it got rid of them, because there were none to be found by me. Just wanted to say it, maybe it could affect my problem.


























Snímek obrazovky (13).png ?1600 KB

Read other answers
RELEVANCY SCORE 62.8

Hi All,My touchpad no longer works.  It is no longer in the device list via control panel.  I used to run with the touchpad disabled if I had a mouse attached but this option has disappeared as I have no touchpad properties.  Obviously fn+F7 has no effect. Any help most gratefully receieved.Barrie JUST NOTICEDPursuing another similar discussion I saw a reference to HID Driver I2C being a cause of the problem.  This is list as a problem by Device Manager on my machine. The driver is the latest version but the following is listedThis device cannot start. (Code 10)A request for the HID descriptor failed. Can anyone interpret this for me?Barrie  

Read other answers
RELEVANCY SCORE 62.8

I bought a Lenovo laptop 6 months ago - 100-15IBD Laptop (ideapad). The touchpad (Elan Smart-Pad) has suddenly stopped working. I can move the cursor but I cannot right click, left click or double click. This has nothing to do with the Fn F6 toggle used to activate and deactivate the touchpad. The touchpad is activated and the device manager says that the device is working properly. I tried updating the driver and got a windows message saying that the best driver for the device is already installed. Please help!

Read other answers
RELEVANCY SCORE 62.8

Hello, i've just done a windows update and my touchpad has stopped working.I've tried doing a system restore before the update but it hasn't helped.I've checked the mouse properties but theres nothing listed under devices and i've looked at device manager but theres no category for mouses and other pointing devices.Can anyone help please?Paul

A:Touchpad stopped working

Please post the computer model next time. Example for touchpad settings/software installed are HP synaptics and a click to enable or disable is found under Mouse settings - Synaptics tab.

Read other 17 answers
RELEVANCY SCORE 62.8

My touchpad stopped working but it shows listed under programs as Snapsis Quick Pad Driver, however when trying to evoke it or uninstall it I get an error message: There was a problem C:\ Program Synaptics\Syn tp|SYNL SDLL.dll the specified module could not be found.  When I try to reinstall it I get a message that I have to uninstall it first to reinstall.  Also when I go to evoke it under Mouse & Touchpad, only the mouse shows up, nothing listed for the touchpad.  When I go into safe mode to see if the touchpad will work in safe mode I get a message that my system can't find some hardware (I assume it means my touchpad??)  I have read that some people said their touchpads stopped working when they went from Windows 8 to 10; however I have been using 10 all along.  So I have run out of options that I know of; can anyone help me get my touchpad working again?  Thanks.

A:Touchpad stopped working

Can I ask,have you done a restart?





I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

Read other 2 answers
RELEVANCY SCORE 62.8

Hello, I've just done a windows update and my touchpad has stopped working.I've tried a system restore before the update but it didn't help.Ive checked the mouse properties but there was nothing listed under devices and i've looked at device manager but there's no category for mouses and other pointing devices.Can anyone help please?Paul

A:touchpad has stopped working

What is the make and model# of your laptop?
Boot into Setup (Bios) go to Integrated Peripherals and look for Touch Pad, if it is Disabled, Enable it.
boot normally, and go to the computer manufacturers Support/Download drivers site and type in your make and model # or your service tag # and download the touchpad driver for your model.

Read other 12 answers
RELEVANCY SCORE 62.8

Hey everyone this is my first post here,
I'm hoping to get some guidance to resolve and issue I've been having with a laptop I am trying to refurbish. It's a HP Pavillon TX1000 I got from a friend. I put in a new Western Digital scorpio Blue HD and installed Vista Home.
Everything seemed fine but after installing drivers from the HP site and antivirus and malwarebytes, the touchpad stopped working. It had been fine beforehand. I had to plug in a USB mouse which works fine.
So far I've tried these things:
In control panel looking at the mouse settings the Synaptics Touchpad is greyed out and I can't enable or disable it. I can only remove the usb keyboard driver.
I system restored but it hasn't helped.
I download the Synaptics Touchpad driver again and reinstalled it, but it didn't make any difference.
There is a button above the touchpad which is supposed to enable and disable the pad but pressing it makes no difference, the blue light shows it's enabled but it's not.
I am trying a windows reinstall but even during that I am having to use the usb mouse.
Any ideas what I can try next???
The laptop specs are: The laptop specs are: AMD Turion 64 x2 Mobile Technology TL-58 1.90 GHZ
1GB DDR2 RAM
HDD: Western Digital Scorpio Blue 120GB. 5400RPM.
Windows Vista Home Premium 32 bit.
Thanks,
 

Read other answers
RELEVANCY SCORE 62.8

Hi, I have a Lenovo Yoga 730-13IKB. After trying to upgrade some drivers, the touchpad stopped working. It is enabled (I checked that), but doesn't seem to be even recognized by my Windows 10 installation anymore. Running diagnostics through the Lenovo tools didn't help either :-( Any suggestions? Thanks,Tsahi 

Read other answers
RELEVANCY SCORE 62.8

My HP Pavilion x360 just forced an update a couple days ago and ever since then I can't move my cursor. It shows up on the screen when I first start up my laptop but disappears when I'm forced to use my touchscreen because the cursor doesn't move. This happened when I first got my laptop back in december too but the problem eventually went away on it's own. However, it only took two days, I haven't been able to use the touchpad in about a week. I love the touch screen on my laptop but I would like to be able to use my touchpad too... Someone help me out please!

A:My touchpad stopped working

Hi @The_Fellix,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchpad. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

Read other 1 answers
RELEVANCY SCORE 62

So this laptop is a few years old and i just started using a wireless Logitech mouse.. The problem only started today but for some reason the touchpad has completely stopped working, the left and right click wont work either. I have gone into mouse settings and it's telling me that the touchpad is working properly and nothing has been changed. Please help me

Read other answers
RELEVANCY SCORE 62

HP Pavillion x360 (13-s154sa)I turned on my laptop today and both the keyboard and touchpad are not working. How can I resolve this?

Read other answers
RELEVANCY SCORE 62

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

Read other answers
RELEVANCY SCORE 62

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try? My laptop type is: 20HR-CT01WW Thank you, Iulian 

Read other answers
RELEVANCY SCORE 62

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

Read other answers
RELEVANCY SCORE 62

Is there a way we can change the touchpad Reverse scrolling option (Scroll --> Two Finger Scrolling --> Switch Direction) on the X1 Carbon through an automated way. We see that after Windows 10 upgrade, the scroll option on the touchpad has been changed. So doing it manually it works but we want to automate it either through a registry change or some other method. Yes manual changes works perfectly.

Read other answers
RELEVANCY SCORE 62

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try?
 
My laptop type is: 20HR-CT01WW
 
Thank you,
 
Iulian
 
Moderator Note: Edited subject to match content more clearly.













Solved!

Go to Solution.

A:X1 Carbon 5th Gen Touchpad stopped working

I'm having the same issue - didn't realize the touchpad wasn't working until today. I notice it works very briefly when you first boot up and then the pad stops working (only clicks work)My type is 20HQ

Read other 9 answers
RELEVANCY SCORE 62

I have a Dell Mini computer with Win 7 Starter.  It's a great little machine but all of a sudden the touchpad stopped working.  The computer was on and when I came back to it the touchpad would not respond. 
 
* I rebooted but that did not resolve my issue. 
 
* I did a hard reboot, unplugging and removing the battery while it was running and restarting but that did not affect my issue.
 
* I tried that Fn + F9 and Fn + F7 but that had no effect.
 
* I scanned with AVG but no virus was found.
 
* I scanned with Malwarebytes but no virus was found.
 
* I ran sfc /scannow but no missing or corrupt system files were found.
 
* I am using a usb mouse.  I located the usb mouse in device manager but the touchpad was not there.  I found the touchpad by clicking "show hidden devices".  The touchpad has a yellow error notice on it.
 
* Windows could not find a better driver.
 
* I uninstalled the touchpad and rebooted and windows reinstalled it but it is still hidden in device manager, still has the same error notice and does not respond.
 
Please help!!!!!!
 
Thanks. 

A:Touchpad stopped working. Any help appreciated.

Does Dell have a separate driver listed at its support site...for the touchpad?
 
If so, did you download such and install it?
 
Do you have your Drivers CD for that system?
 
Louis

Read other 2 answers
RELEVANCY SCORE 62

My keyboard and touchpad stopped working after I uninstalled my antivirus software and restarted my laptop in my hp pavilion 15ac-179TX. I have an extra mouse which works when connected to the laptop but keyboard and touchpad don't work.

Read other answers
RELEVANCY SCORE 62

So one day, all of the sudden my laptop's touchpad started acting its own life, it didn't respond my touches as it should've, and this continued few times I used my laptop. Today when I opened the laptop again, the touchpad wasn't working at all. Driver issues? (This has nothing to do with win10, as I downloaded it like half a year ago and this problem started just today)

A:My laptop touchpad stopped working?

Hi @Oodi ,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchscreen. I will be glad to help you. Step 1: Shutdown your PC.Step 2: Install Windows Updates.Step 3: Perform a touch screen diagnostic test     a.1: Plug the AC Adapter into the computer.     a.2: Press the power button on the computer for 5 seconds.     a.3: Turn on the computer and press the F2 key repeatedly.      a.4: When the HP PC Hardware Diagnostic UEFI screen displays, click Component Tests.      a.5: Click Touchscreeen.      a.6 There are two interactive touch screen tests. Start by clicking Touch Pointer Test.       a.6 Read the on screen instructions, and click Run Once.       a.7:  Touch each block to erase them the test ends when all blocks are erased or after three minutes have passed and results are displayed.     a.8 Click the main menu to return to the UEFI Screen and click the second test.      a.9:  Click Compenent Tests, and then click Touchscreen  again.      a.10 Click Drag and Drop Test.      a.11: Read the on screen instructions, then click Run Once again.  &n... Read more

Read other 1 answers
RELEVANCY SCORE 62

I upgraded from Windows 7 to Windows 10 and have not been able to get the scrolling feature on my touchpad working again. The device is listed as Synaptics PS/2 Port TouchPad. I have already downloaded the latest drivers and software, I have tried deleting drivers, and reinstalling drivers. Nothing seems to work.

Read other answers
RELEVANCY SCORE 62

My Touchpad stopped working. I check under the mouse configuration and it appears as active, and the click buttons are working but not the touch.. 

Read other answers
RELEVANCY SCORE 62

My touchpad seemed to work when I first started my laptop, but then it stopped as soon as programs started loading. I installed a driver from HP's website, and that didn't fix anything, even after I restarted my laptop. Any advice?

Read other answers
RELEVANCY SCORE 62

Hello, fellow HP-ers! Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've provided a photo for reference. Thanks in advance for the help!  - Mr. Horrible DIY-er

Read other answers
RELEVANCY SCORE 62

My husband's touchpad on his Gateway PC stopped working last night. Therefore Bill is unable to download the Sysinfo utility.

He has Gateway nv77h18u- several years old. Windows 10.

Any suggestions to get touchpad working again?

Thanks!

Tricia
 

Read other answers
RELEVANCY SCORE 62

I have been running windows 10 for almost a year with no problems to my touchpad. Today it stopped working completely. I went into the device manager and it showed the touchpad still connected. I restarted my computer and now it is as if my touchpad does not exist at all. The drivers for the touchpad are installed and I checked for updates. Could it be that the connection inside the laptop has come loose?

Read other answers
RELEVANCY SCORE 62

Hello,recently the clicking of my touchpad stopped working . In the beginning, right-clicking was very difficult, now it is also left-clicking and the warranty has expired, which is very annoying.So it is possible to use the mouse and also touch/tip and multitouch, but not the clicking function. Does anyone have any idea how to fix this? So I'm looking for DIY instructions or ideas. Or maybe there is such a problem with the Y50. it is not a software problem. all drivers are up to date.best regards

Read other answers
RELEVANCY SCORE 61.2

I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.Still no success. Help. Laptop is of limited use without touchpad.










Solved!
Go to Solution.

A:Acer ES1-511 Touchpad stopped working after latest...

Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511Be sure to select Win8.1 64-bit as OS.












View solution in original post

Read other 9 answers