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Dell Inspiron 5000 series only charging with 90 watt charger.

Q: Dell Inspiron 5000 series only charging with 90 watt charger.

So I ran into the old plugged in, not charging problem with my laptop about a month back. I hoped it was the charger, but upon getting a replacement 65-watt charger, the problem persisted. I assumed the fiddly bits on the inside of the laptop had given up the ghost, as I've had that issue before, but when a friend plugged in his 90-watt dell charger it worked like a charm. I'd rather not have to go buy a new 90-watt charger, but I will if I have to.
Also, I suppose I should mention that I'm using a 5759 with no modifications. Also, I used to get an error message every time I plugged in a 65-watt charger though it doesn't show up anymore for whatever reason and I can't remember exactly what it said. Something about it not being recognized or somesuch. Same error message with 3 different 65-watt chargers.

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RELEVANCY SCORE 200
Preferred Solution: Dell Inspiron 5000 series only charging with 90 watt charger.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 122

my new dell inspiron 13 battery is not charging despite the fact its plugged in with the power.  The Battery meter keeps giving 3% battery not charging. any help?

A:Dell INspiron 13 5000 series Battery not charging

Hi JSuboh,Thanks for posting.How new is your Dell Inspiron?  A battery that won't charge can be due to several factors.  If the battery is over a year old, if the power adapter is not charging, or if the motherboard has a bad charging circuit.If you have a "new" system, best thing would be to run system diagnostics by pressing F12 at startup, make a note of any errors, then give Tech Support a call.  You can contact them at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session at: http://dell.to/2v4snVm

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RELEVANCY SCORE 109.2

hiii i have a dell inspiron 5000 series.
i forgot my charger at work and i was wondering if i could use the charger of a dell inspiron 3521. the charger's model is : The charger's  HA65NS5-00
thank you

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RELEVANCY SCORE 98.8

Hi, I have a Dell 13 -5000 series Laptop its about 1 month old IT currently has a 1TB HDD  Intel Pentium Gold Chip which came as standard what I want to is the following - 
1) Could I Take the 1TB HDD drive out and swap for a 250 or 500GB SSD Instead ? 
2) Would this void the Warranty if I did this ? 
3) would the upgrade be compatible ? 
would some be able to answer my question . Thank you

A:Dell Inspiron 13-5000 Series

1.  Yes.
2.  No, though of course the Dell warranty won't cover the drive.
3.  Yes, if you use a 2.5" SATA SSD.

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RELEVANCY SCORE 98.8

Hi - I am new to this site and really appreciate any help I can get. I purchased this computer in October 2015 brand new- starting using it in January of 2016 - I cannot seem to set up the computer as a new computer (if that makes sense) - I have used a computer for many years personal and business. I am trying to use a go to meeting site that allows me to get there but in the middle of the meeting - it continually says internet explorer had stopped working and kicks me out time after time - I feel it is something to do with the hardware but not sure - If someone is willing to just walk me thur the basic set up of a new computer or has an idea why this message is constantly popping up - I would really appreciate it- thanks so much!
 

A:Dell Inspiron 15-5000 series

As a test try a different browser (like Firefox or Chrome or Opera) to see if the problem is still present when not using IE.
 

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RELEVANCY SCORE 98.8

Dear 

i want to know issue About my System hand Jack , I Check every thing but its not working , i Purchase Few mint Before 
from Day 1st its not working. i need Solution its Soft problem or Hardware Issue . 

A:Dell Inspiron 15 5000 Series

fassy4uSystem hand Jack
Hello. What is a hand jack?
Suggestion: try using Google Translate to try to find the English word for it, or give us a link to the item.

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RELEVANCY SCORE 97.6

Right now I am trying to use Android Studio on my Dell Laptop, and I installed the HAXM within Android Studio. Now, Android Studio tells me that I need to enable VT-x on my laptop in my bios. How do I do this? 
Any help with this would be greatly appreciated!

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RELEVANCY SCORE 97.6

I cannot turn my laptop on!  Always had a problem, have to try several times, but now not come on!

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RELEVANCY SCORE 96.8

So Dell made a really terrible decision.  They have a transparent strip in the power button for an LED light to indicate if the power is on.  A power indicator is a given in any laptop, no matter how cheap it is.  However, Dell in all of it's genius decided to not include an LED bulb on laptops up to the Inspiron 7000 Series, despite leaving a transparent slot for it.  Seriously, what happened to this brand?!?  Do children make these laptops now?
I want to fix this, as my laptop is no longer returnable and a power indicator is absolutely necessary.  So the only thing I can think of is replacing it with one from the 7000 Series somehow (with some help probably).
This is a Dell Inspiron 5559.  I also have an Inspiron 5547.  Not sure which exact 7000 model I should get the part for...
Are they compatible?
Is there an easier way? Like how Fn+H turns on the hard drive indicator?
Thanks.

A:Can I replace a Dell Inspiron 15 5000 Series power board with a Dell Inspiron 15 7000 Series power board?

The systems use different case and mainboard designs -- and may even be made by different companies.  The answer in all likelihood is no.
I don't think Apple has produced a Macbook with a power indicator -- the PC vendors are playing follow Apple.

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RELEVANCY SCORE 96.4

I was wondering where on this forum should I begin? It's slow at everything, even the mouse movement.

A:Wonderfully slow Dell Inspiron 14 5000 series

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 

 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy and paste it in your topic.

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RELEVANCY SCORE 96.4

This laptop had click sound going on when closing and opening lid. It had this from day one and i assumed it is new laptop and will get fine after few uses. As i used this laptop rarely i did not mind this issue until recently i opened the lid and heard click and found right side corner hinge pop out. Now my laptop is unusable and needs the replacement. I used this laptop with care and am sure this was manufacturing defect. This needs to be replaced for free.
I tried to reach DELL support few times but was put on wait for hours and had to give UP. Now when i call them they say your warranty is expired and you have to pay for this replacement.
I don't buy this . THIS IS MANUFACTURING DEFECT. 100's of users experienced the same. DELL has to OWN responsibility and fix it . This makes CUSTOMERS DAY.
This breaks customer trust on DELL. I see this is getting more and more into Fabric of DELL. So many customers are complaining about DELL 
Please help and fix issues that is your liability and do not penalize customers 

A:Dell Inspiron 15 5000 Series - Broken Hinge

Yes Its true.Same issue with mine aswell.Sadly Dell doesn't own responsibility to it. And everytime I call dell support I end up hearing from them "parts not available"There is another thread for this same issue.en.community.dell.com/.../19622428

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RELEVANCY SCORE 96.4

Hi,
my specs are:
fx-9830p
238GB TOSHIBA THNSNK256GVN8 M.2 2280 256GB (SSD)   931GB Western Digital WDC WD10JPVX-75JC3T0 (SATA)
dual-channel (only 1 stick of 8 gb RAM
integrated R7....
Rx560 discrete...
4Gb of GDDR5 memory
windows 10.
 
I have looked into the switchable graphics option and see that with AMD system monitor will show my RX560 being used while..the R7 is off.....playing starcraft II...
 
now,I also downloaded speccy software and found this on the listing...
Generic PnP Monitor ([email protected])512MB ATI AMD Radeon R7 Graphics (Dell)    4096MB ATI Radeon RX 560 Graphics (Dell)   CrossFire Disabled
 
now,I would like to know if the option is in bios somewhere..how exactly can I access it and enable it?
 
I am thinking if it is listed as disabled..then the option to turn it on should be there.....
help please?
with 1-10 steps if you know what I am talking about..thank you in advance.
Thank you.
 
Also,if my motherboard is AM4 then it should have that support.
Dell Inc. 0JW8XC (P0)  - motherboard
 
 
 

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RELEVANCY SCORE 96.4

Hi All, 
Not sure if anyone else has the same problem. For some reason, keys 2,w,s,a and x aren't working in my laptop. This is the second time this is happening and exactly same keys. The previous time (which was about 6 months from the time I bought the laptop) Dell changed the keypad and it was under warranty. 6 months later now, again the same problem. There is absolutely no physical damage or don't recall pouring any liquid or spilling food on the keypad.
As I have changed the hardware once and have the same issue now, and it doesn't seem like a software problem too. I know if I call customer support they would ask me to change the keypad and since its out of warranty now, I would have to pay for it, but I want to know if there is anyone else facing the same problem. 
Regards
Shailesh
 

A:Keyboard issue with Dell Inspiron 13 5000 series

bsshailesh,Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust.Shut down the laptop, removed battery and cable for a moment, press and hold the start button for 60 seconds... and replace the battery.. start the lap top.

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RELEVANCY SCORE 96.4

I used to have a lot of problems with the touchpad intermittently freezing; it then worked well for a while but is now misbehaving oddly.
 
The right and left buttons on the touchpad work normally, but instead of moving the cursor, trying to use the main part of the touchpad scrolls the screen up and down instead.  A USB mouse connected works normally.
 
It started yesterday.  Only thing I did was run AdwCleaner and delete a registry key it found (I think I had downloaded adware on mistake so I was cleaning it).  It started this behavior a little while later.
 
ScrollLock doesn't seem to be on and I have tried disabling and re-enabling the touchpad.

A:Touchpad acting up: Dell Inspiron 5000 series

This was solved by uninstalling and reinstalling the touchpad and drivers.

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RELEVANCY SCORE 96.4

I had touch screen issue. I have downloaded bios. But after the when I change to uefi mode still.not going back t Windows

A:Dell inspiron 15 5000 series boot issue

Hi REMYREMROSE,
What is the exact system model?
Did the BIOS flash successfully before you encountered the boot issue? 
Reset BIOS defaults and check if it works.
Try the BIOS recovery
Method 1 - http://dell.to/2eMNErl | Method 2 - http://dell.to/2loxMBh
If the system recovers and boots to Windows, then check if the touchscreen is functioning. Check if it shows up in device manager under Human Interface Devices.
Check and update the firmware if available on the support site.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 96.4

I just bought Dell inspiron 15 5000 series November 6 and it doing nicely until last week because I think I'm just using it for watching movies and surfing the web and last week I install games like shadow of mordor, splinter cell, resident evil revelations 2 and  It works fine and after that I install steam dota 2, one piece pirate warriors and saints row IV and those three most of the time it freezes my screen, make the sound of tztztztztztz (I thought its broken when its like that) and keyboard wont work when the screen is froze or making the sound tztztztztztz. And when I restart it, it takes so long to boot not unlike when I first buy it, only few seconds and I'm in the desktop already.
Does this laptop have problems playing those games? I mean this laptop have 8gb ram and 4gb graphics card,my graphics card are updated and I'm using windows 10. Does this laptop have internal problems of some sort or what?
Help

A:DELL INSPIRON 15 5000 Series crashes everytime

Hi Francis, I have the same problem I'd like to know if you find a solution or something that at least let you play?

thanks!

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RELEVANCY SCORE 96.4

My bluetooth conectivity suddenly stopped working.
I have checked that the latest Intel drivers are installed & working properly, which they are.
I am trying to connect my Bluetooth Mouse 3600, which worked fine before. I have also tried to connect my Android phone.
My phone can 'see' my laptop but does not pair. Error message on Android is: ''Couldn't pair with laptop because of an incorrect PIN or passkey.'' yet no PIN was requested by the laptop. 
From the laptop bluetooth software, 'Add a device', the laptop 'sees' the Android. Error message is: ''Couldn;t connect. Try connecting again.''
Any solution much appreciated.

A:Dell Inspiron 17 Series 5000 - Bluetooth Issue

bernrussYou can click the link below for information pairing bluetooth devices.How to Fix Bluetooth Pairing ProblemsWhat is your specific computer model? 

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RELEVANCY SCORE 96.4

Been getting a dell update notification for the last week or two and after I finally clicked on update my laptop is now very laggy. If i try to play video I get choppy sound and video. When i look at the task manager there isnt anything hogging the Cpu, HD, or memory.

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RELEVANCY SCORE 96.4

I just bought a Dell Inspiron 13 5000 Series (Reg Model: P68G001), and the cursor is always jumping to one corner of the screen or another (most frequently to the lower left corner, activating the start button with the cursor in the Cortana box) -AND- also simultaneously minimizes the browser window in the process. I've read some other jumping cursor threads, and tried the Control Panel / Mouse / Pointer Options / & unchecked/applied/ok'd the Enhance Pointer Position, and it's still suffering from jumping cursor. Help? 
I've read elsewhere about updating bios and restarting and updating firmware and restarting, etc, but not those were posts about other Dell machines. How/where do I go to make sure that the latest are on this machine?
PS. I had to send my first purchase of the Dell back to Costco, due to faulty/unusable touchpad... and now this one is having issues as well (though at least I can operate the touchpad to some degree)... seems to be a significant problem on Dell machines, based on jumping cursor posts... c'mon Dell - fix this issue.... giving your brand a bad image. 

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RELEVANCY SCORE 96.4

I have the Dell Inspiron that came before the new models and have made modifications to this laptop that I would like to carry out on the new 5000 series 17inch one if I choose to buy.  On my current laptop I have added an mSata SSD that has improved the computer without removing any of the other devices.  I need to know if I can do the same to the new one without removing the DVD drive or swapping the HDD.  So far I have asked this question when trying to buy the new one via the email link but they were unable to answer me.  Can anyone who has the new laptop or anyone from Dell please help.

A:Dell Inspiron series 5000 question - Advice please

We'd need to know the exact model number (i.e., Inspiron 5321, etc.) for both models.  Within a series, specifications vary - and if the older system is truly mSATA, then the drive WILL NOT work with a newer system (which use the similar sounding, but totally incompatible M.2 SATA or M.2 PCIe format).

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RELEVANCY SCORE 96.4

I just got a new Inspiron 15 5000 series model P39F a couple days ago for work.
What is happening is periodically while I am on the laptop the screen glitches/blinks black then all is fine until it does it again. There is no pattern and it just happens every once in a while. Not sure if I need to adjust a setting or if this is a display/screen defect.
Anybody else have this happen to them?

A:Dell Inspiron 15 5000 series screen glitches

Hi markelhaj,
I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.
http://dell.to/18r60nI
Also, I’d suggest that you optimize and maintain your computer. Please run the fix it tools from the link below to check for issue resolution.
http://dell.to/1a2tzGD
Please let me know if this helps.

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RELEVANCY SCORE 96.4

Hello I just purchased this pc and when I read the manual it talked about a backlight keyboard but when I pressed the button it wouldn't turn on could anyone help me with this I even called and checked with windows 10 but they were really not any help. They were as lost as I am could anyone tell me if my computer has a backlight keyboard and if so how do I cut  it on
thanks in advance

A:Dell laptotp Inspiron 17 5000 series no touch

AWATKINS3326,
The backlit keyboards are optional when purchasing the computer. If you do have a backlit keyboard, then pressing the F10 key wouild activate/deactivate the backlight.

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RELEVANCY SCORE 96.4

One week back, I Bought inspiron 500 series , I7, 8 GB , 1 TB HDD TOSHIBA, 4 GB Radeon graphics, running on Windows 10.
from day 1 , start up from complete shut off takes up to 4 minutes 17 seconds, with active anti virus that was pre-installed, and 3 minutes 21 seconds when temporarily deactivating antivirus. Starting any software after restarting the computer takes up to 40 seconds, closing that software and restarting it takes few seconds only. that applies to all and any software that was installed.
Stopping all background startup softwares except WiFi and system's didn't help much.
Run Diagnostic tool provided by Dell, revealed no hardware fault.
running third party diagnostic performance tool reported terrible results, matching teh true experience i am having yet doesn't match the performance expected relevant to the specifications of the hardware. 
here is the report details:
Intel Core i7-7500U
14,627 User benchmarks - Average bench 55%
U3E1, 1 CPU, 2 cores, 4 threads
Base clock 2.9 GHz, turbo 2.9 GHz (avg)
 Performing below expectations (20th percentile)
Micron 8ATF1G64HZ-2G3B1 1x8GB
3,070 User benchmarks - Average bench 36%
1 of 2 slots used
8GB SODIMM DDR4 2400 MHz clocked @ 2133 MHz

 Performing below potential expectation
Toshiba MQ01ABD100 1TB-$51
44,862 User benchmarks - Average bench 52%
704GB free
Firmware: AX0P3D Max speed: SATA 3.0 600 MB/s
SYSTEM NCQ 5400 RPM 4KALIGNED S.M.A.R.T

 Performing below expectations
... Read more

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RELEVANCY SCORE 96.4

So I spilled some water on the keyboard. I tried to take it away using a cloth and then put it upside down. I then had a hot lamp over it so that it would dry. (Opening the back cover was out of the question since I had no way to remove the nails.) After an hour I tried to open it. It did open and worked ok. The only problem was that yhere would be pop up messages about the usb no functioning properly or the headphones I just connected when I had nothing on the usb and no headphones. The morning after however the laptop after being powered on would display: Error code 0xc0000428 your pc has to be repaired. The digital signature for this file could not be verified. Contact your PC administrator or PC manufactorer if you dont have the repair tools.
I bought this in Greece a month ago but I am now a student in Edinburgh and I desperately need some help on what to do since this laptop is vital for my course and I cannot afford a new one at the moment.
Sorry for the wall of text and thank you for your answers.
I desperately need some help.

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RELEVANCY SCORE 96.4

So I got a microphone the other day, it wasn't working on my laptop, so I decided to download the Dell audio driver to make sure I hadn't missed an update or anything. It didn't make the microphone work (it was a cheap *** mic anyway), I wasn't super surprised by that. What DID surprise me was after downloading Dell's driver, from Dell's own site, the audio coming from my speakers was cut by about 2/3rds. So now playing any audio has to be done at 80 - 100% volume rather than 20 - 30% like before. Is there any way I can fix this? After all, it only happened AFTER using Dell's provided software.

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RELEVANCY SCORE 96.4

I was wondering where on this forum should I begin? It's slow at everything, even the mouse movement.

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RELEVANCY SCORE 96.4

This laptop has the worst button design in the history of technology. A button with a design that has a light opening with no lights and one light bulb for any activity. After destroying my first button after pressing on it to hard, my problem with my new button is, what are the times for it to turn on. Just pressing the button doesn't help. Light  says charging but it only goes on after light stops? One light, no words, just a battery symbol. I don't want to pay for more laptop buttons please help. Save me from a bad laptop design layout.

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RELEVANCY SCORE 96.4

Laptop is about 2 years old just started getting "plugged not charging" on battery, followed all instructions on line etc., bought new charger and new battery updated all drives updated BIOS etc still getting "plugged not charging". Please help. Am using PCMatic for security and Dell Assistant with not resolve.
I have tried everything, I mean everything.
 

A:Plugged, not charging. Dell Inspiron 15 5000 win 10

Hi JoJo827, and welcome to TSG.

It sounds like you may have the same problem as this thread dealing with a different Dell model laptop. I don't know at this point if your model has a separate power jack cable or if the jack is directly attached to the motherboard.

https://forums.techguy.org/threads/...ont-recharge-unless-laptop-shut-down.1197628/

EDIT: If you can give us the Service Tag number of your laptop, we can determine the full and exact model number and hopefully determine if your power jack is on a cable or directly on the motherboard.
 

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RELEVANCY SCORE 95.6

Had a service center look at the issue and download new drivers, removed the spyware we were using (WEBROOT) and installed AVAST! - speeds (When it achieves connectivity) will not go above 60mbps - even in higher speed environments (at the service center they had closer to 200) WIFI is even slower @ 30 Mbps. Tech thinks it's a $500 doorstop. Opines???

A:Dell INSPIRON 17 5000 series keeps dropping internet even on Ethernet

NaturalArtImages,Click the links below for resolving windows 10 issues dropping internet.Fix network connection issues in Windows 10Fix Windows 10 Limited / Dropped Internet Connection Wi-Fi Adapter - Bit Defender Firewall Changes

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RELEVANCY SCORE 95.6

I have a brand new Dell inspiron 15 5000 series with built in Ubuntu 12.04.
When I tried to install Ubuntu 14.04 64 bit via live cd "The dell recovery media can be used to  restore the original factory software. It is recommended you backup all important data before Running this tool"
"Error this recover media only functions on dell and alienware systems "
And the only one option I can take is" quit".
(No"continue" )

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RELEVANCY SCORE 95.6

Hi!I have a brand new (like 2 month old) Dell Inspiron 15 5000 series and I've noticed a problem with it. If i turn on the laptop and it's not plugged in, it runs just fine. However, when it's already on and I plug it in to the power, the screen goes to black and after a few seconds it goes to sleep. After, I turn it on again and it works just fine. However, this issue has happened a couple of times before and I don't know what to do to stop it. HELP

A:Dell Inspiron 15 5000 Series goes to sleep when plugged into power

Fhms97 is this issue still happening? I just bought a factory "like new" Dell Inspiron 15 5000 and I'm having the same exact issue. Did you end up fixing it?
Thanks

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RELEVANCY SCORE 95.6

I have been trying to play Neverwinter NIghts on my laptop for a few days now and every time I launch the game, I get  notification that the resolution is not optimal and then I get a message saying "the game has stopped" I have uninstalled and reinstalled the game twice with no sign of a fix. I called dell and they said there were corrupt files but that I had to pay them $250+ for the software warranty. I have been playing this game for months and it has never been a problem until now. Games are usually slow but they never crash this badly. Does anyone know what I can do or do I just have to pay out a bunch of money? Also there are problems with the headphones jack sometimes not playing audio through headphones, but through the regular speakers, any fix to that? I'm not happy that it has so many problems already (its only like 8 months old). Thanks!

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RELEVANCY SCORE 94.4

Good Morning all:
I have a brand new Dell 5378..I have only plugged it in, done the registration and done the 2 downloads waiting. Then I get the APPLICATION ERROR: EXPLORER.EXE.  tHE EXCEPTION UNKNOWN SOFTWARE AT THE LOCATION 0X00007ff92467e5ec.  I've been my own tech for 25 years in my own business but i am afraid to keep this computer! Should I return it or do i need to do something to fix it on my own.  I can't believe it! Thanks for any help.  I have not put any software on it since i got it yesterday.  Is it explorer?  Should I use Chrome will that eliminate the situation?  HELP! thank you

A:Should i return it before i start using it? Error Dell Inspiron 13 5000 series 5378

This may not be your situation but I got a new Inspiron 17 and it Blue Screened three times in the first hour.  The dump file pointed to the Product Registration software from Dell.
I would give it some time to see if it settles down...  Mine has had no further problems since that initial situation.

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RELEVANCY SCORE 94.4

Just started to use my new laptop Dell Inspiron 15 5000 laptop. I realized that something is wrong with the headset port. I have tried to use my earphones and then headphones which the laptop not able to recognized a headset device connected to it. The music sound was still coming out from the laptop speaker and did not switch to the earphones / headphones. (Note: I plugged in them properly.)

A:Dell laptop inspiron 15 5000 series - no sound from headset port

Hello. Test the audio driver by switching between the Realtek driver and the Windows native audio driver.1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked [but SEE NOTE].7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, sometimes you have to restart, sometimes not.[To get back to the Realtek driver, do it again but reverse the names in steps 2 and 7.]NOTE: if you have a 2-in-1 model and do not see a "High Definition Audio" option after step 6, then uncheck "Show compatible hardware". Then in step 7, if you see 2 "High Definition Audio" devices, select the 2nd one. On some models it is called Intel High definition Audio.If you only have the symptoms with one of the drivers, then the other is at fault. If you have the same symptoms with both audio drivers, then it is very probably not a driver issue.
If you reply back... Read more

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RELEVANCY SCORE 94.4

Hello, I just changed my laptop that i used for 6 years to Dell Inspiron 15 5667. At first my audio isnt working and i sent it back to the company that i bought it from and they fixed that for me. But now, after around one month, while i travel to another country for my studies, my laptop sometimes freezes or i dont know what do u call it, the screen freezes at that moment and the mouse, keyboard is not responding too. I have to make a hard restart to solve this problem, any idea what is happening ? 

A:A problem about my newly bought (2 months) dell inspiron 15 5000 series

Hi WILLIAM WU WEI,
Is the exact system model Inspiron 5567? What is the current OS version installed on the system?
Are there any bluescreens / system crashes? Do you need to manually restart the system every time the system freezes? What applications are you using when the system freezes? When you power on the system from a cold boot, how long does it take for it to freeze?
Update the BIOS - http://dell.to/1n3X2po - enter the service tag and download the BIOS, update and restart the machine and check.
Restart the system and check in safe mode - http://bit.ly/1LHcO2c 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors. 
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 94.4

Helpppp. ... Ive tried instruction to Unplug battery n power chord and press the power button for 30 second. And reconnect the power chord to laptop. And press the button. But Nothing works. Help me

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RELEVANCY SCORE 94.4

I bought this PC last year but I've never really tried to fix this problem, so today I begin to search anything usefull in order fo adjust this but found nothing. When I listen to music without headphones or with bluetooth speakers it sounds normally, but when I plug the 3.5 mm jack into the PC, the music sounds almost without bass. As a Dell pc I'm using Realtek Audio and Waves Maxxsense. I've already tried to update the driver, restar the computer and turn off maxxsense audio but nothing changed...

A:Headphones on Dell Inspiron 5000 series 2016 2-in-1 sounds bad (without bass)

Have you tried setting the enhancements to have more base an then saving those preferences?  If you do that, every time you select that device, it will use those preferences.
Save them by using the option on the right side of the Waves window.

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RELEVANCY SCORE 93.6

my laptop battery light is flashing orange. I'm running Windows10.
I checked the battery health meter and the battery is 100% charged and the meter indicates that it is functioning normally. The laptop is only a few months old.

I saw another post that suggested rebooting the laptop with the cable unplugged. I'going to try that next.

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RELEVANCY SCORE 93.6

I have just bought this Dell laptop and is having issues while connect the screen to my LG TV - the first day it works all fine, then after the TV screen start to blink (screen on for say 10 seconds and then black out/blink 1 or 2 times) - I have tried switching to another HDMI cable and still having issues - what is the problem??
Dell Laptop: Inspiron 15 5000 Series 1TB HDD 8GB RAM Core i5-6200U Win10
LG TV: LG Full HD Smart 3D LED LCD TV (Model 55LA7400)
I don't think it is a TV problem as I have used the same HDMI cable for other devices and it has worked just fine. 

A:New Dell Inspiron 15 5000 Series laptop - trouble connecting to LG TV via HDMI cable

Hi MELODII,
What is the exact system model? Does this occur with or without the adapter connected? Is the issue seen on both duplicate and extended mode?
Update the BIOS - http://dell.to/1n3X2po - enter the service tag and download the BIOS, update and restart the machine and check. Also, reinstall the video drivers from the support site.
If the issue persists, then reinstall the video drivers from the vendor site and check. 
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 93.6

Computer: Dell Inspiron 13 5000 series 2-in-1 laptop. Core i7 processor, windows 10. Let me know if you need more information.
I'll be playing some sort of media (eg: youtube video) and the volume will be just fine. Then, over a period of 10-20 seconds it will slowly fade out until you can't hear it. I'll need to close the media and reopen it to fix this problem. I have not experienced this when using headphones. 
I've tried uninstalling/reinstalling the drivers and that did not help.
Thank you for any advice.

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RELEVANCY SCORE 92.4

Hi, 
I purchase this Dell Inspiron 15 5000 Series 15.6 Inch Laptop last December and it was great to allow me to interchange the use of touch screen and keyboard with mouse. Suddenly a couple weeks ago, the keyboard and mouse were not recognized by the system when I turned on the laptop. I got the touch screen working but I need to use keyboard and mouse most. Any advice on how to fix it?
Many thanks! Jade.

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RELEVANCY SCORE 91.6

So i just bought this thing yesterday from office depot. what is happening is if i rest my forearms on the case of the laptop it will left click on the touch pad. which is very annoying since it always makes me start typing where ever my cursor is at that time. Also if and press very lightly up from the bottom of the laptop right below the touch pad and it will do the same thing i think something is screwy here.

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RELEVANCY SCORE 88.8

I tried already removing the battery and press the power button. Then connect the plug. Start the computer. Nothing happened.
Pressing f8,f2 and other f. But nothing happened.
I don't know how to fix it.
Can you please help me with this. Thank you so much

A:Inspiron 17 5000 series after dell logo loading the windows 10 didn't open. It stays at blank screen with only the cursor moving.

Great News! I'm glad your computer is working again. 

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RELEVANCY SCORE 87.2

Recently I tried to follow a guide on fixing 100% disk usage and after following it my computer will not boot and stays stuck.

That is the link to the guide. I followed options 2, 3 and 4. Turning off windows search, superfetch and flash player in the browser. I then ran chkdsk and now here I am. Help appreciated. Thank you. Im not a computer person so I need instruction. Thank you again.

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RELEVANCY SCORE 86

My Dell Inspiron 17R 5720 doesn't recognize charger any more. And unfortunately my warranty expired 2 month ago.It was plugged in and working in the morning, but then in the afternoon I noticed that it was running on the battery only. It wont start without battery (just charger plugged in).
1. So here what I have done to debug. Me and my brother, we have purchased the same Dell laptops at the same time a year and a bit ago. This is why for a debugging purposes it was good.I took my charger and plugged in to his computer. And it works. Definitely not the charger issue I guess. And when I plug charger in to my computer, green light is still on the charger. And I have the original charger that came with the laptop.
2. Now, laptop works on the battery only, so this means that motherboard is working. I guess.
3. Next thing I did was unplugged charger and removed the battery from the laptop. Then I pushed and hold "Power" button for 45 seconds to discharge a flea charge. Plugged charger back in but laptop wont start.
4. Next I started laptop on the battery, went to BIOS and checked if the charger is recognized in the BIOS. No, it doesn't recognize charger. So, if it is not a charger then what else can it be?
5. Laptop doesn't have any strange smells so I'm not sure if anything happened with the motherboard, but I would assume mother board is ok because it works of the battery.
6. I was thinking updating the BIOS, but I can't, because it wont update whi... Read more

A:Dell Inspiron 17R 5720 doesn't work with charger. Charger is not recognized. Not charger problem.

Hi CJ777,
Thanks for reaching out with your query. You pretty much figured out all points of failure. Good job.
If the adapter is not detected in BIOS, it most likely is an issue with the mother board. In the BIOS set up, AC adapter should show up as 65w or 90w. If the adapter status is 'None' or 'Unknown Device Installed', it indicates that the mother board is not detecting the adapter for which the battery is not getting charged. Once the battery charge drains, I'm sure the adapter will not charge it again. Replacing the system board should resolve this issue.

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RELEVANCY SCORE 86

When I plug the charger in the message on the battery icon on the bottom toolbar reads as "73%, plugged in, not charging". Obviously the laptop is recognising the charger (i.e "plugged in") but it is not allowing the battery to charge.
I have installed every update on the computer and I have recently searched for any outstanding BIOS updates. The system seems to suggest there is a BIOS update to be installed yet when I try to install it the system says that it cannot detect a charger, and won't complete the update, or it won't complete the update without a charger plugged in in the first place. It's a no-win situation. The computer and charger are only 14 months old so this is very unsatisfactory. When I remove the battery the computer operates on AC power only, so again the charger is working, it simply won't charge the battery and therefore once the battery runs down to 0, which it will eventually, I will be limited to using AC power only.
If I restart the laptop with the charger plugged in it diverts me to a warning page saying that the charger is not recognised and I am given the option to go to the BIOS setup, go to diagnostics or to continue. If I choose "continue" it simply returns me to this warning page every time so the only way to power up the laptop is to do so with the AC charger out, and to then plug it in once the system has started so that the battery doesn't drain completely.
Please help.

A:Inspiron 15 5559 charger not charging battery (manufacturers charger being used)

An unrecognized AC adapter will not charge the battery.
First try a new OEM Dell adapter.  If that's also not recognized, replace the DC power jack:
www.parts-people.com/index.php
If neither the new adapter nor the DC jack solves the problem, you've got a bad charge circuit - replace the mainboard.

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