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Solved: new broadband company why do i get intermittent internet access?

Q: Solved: new broadband company why do i get intermittent internet access?

Hi I recently moved and got a new internet provider. All the laptops connected get intermittent internet access but stay connected to the network which has excellent signal strength. what could be causing this? it's getting really annoying and I really want to fix it - please help

Preferred Solution: Solved: new broadband company why do i get intermittent internet access?

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A: Solved: new broadband company why do i get intermittent internet access?


What do you mean that you are getting intermittent access? As in some pages load, or your computer shows limited access?

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You know I have been having the exact same problem but my PC is connected to my router via a hard wire. And I know it gets connectivity up till the router but not beyond as other computers on the network are able to access files on the PC with the issue. Also I see the icon in the taskbar showing internet going on and off intermittently. For me the issue started after a reset of the router. Mine is a Uwire 231. Spoke to uverse tech support and they said they will send someone over soon. Any help would be appreciated.

A:Solved: intermittent internet access problem

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Hello there,

I'm having a real hard time keeping a steady internet connection, I'm lucky if I get 15 mins losing internet, then I have to either reset or disconnect and reconnect again... very frustrating..

so before posting here, I tried many, many solutions but no luck. (TCP log reset etc., changing DNS server, deleting the networ and the network location and re-adding, did a virus scan but nothing showed up, I re-installed and tried to update the network card, multiple restarts and tweaks, deleted some softwares....)... but NOTHING!
I feel like a doctor who cannot figure out a diagnosis or the patient will die! Literally because if this does not work soon I will throw away this laptop..

Vista64, HP HDX18, Intel 5100 AGN network card < (very problematic from what I read)..

Now when I connect via Ethernet cable it's fine!
ALSO, when I connect my Android phone to the same wireless network I get perfect connection and I can stream YT videos while my laptop struggles to open a page

Please share some tips ore ideas that might help!

Thanks and much appreciated.

A:Solved: Connected to wifi but intermittent internet access, frustrating

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Our Company recently installed a firewall and they are prohibiting access to internet. So we can only Use the IntrAnet. When I type a website in the browser a screen pops and it asks me for a user name and password to log in to

So How can I log in to Internet Now. Any way to bypass that firewall ?

A:Access Internet in My Company

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In this company we have about fifty computers networked to four servers, with access to the Internet through a broadband firewall/router. We recently bought software (WinGuard) to 'lock down' computers in the factory, to prevent software installation etc. This software allows or disallows different software, and we used that functionality to stop the browsers. There are some people who need a to access certain Web sites to do their work; for example the computer in the despatch section needs to be able to access courier Web sites.

Question: does anyone know of software that will do this - on specific workstations permit browsing only to allowed Web sites? I would like to find software which would stop all browsing other than to sites on a 'white list'.

Thank you for any suggestions.

A:Managing company Internet access

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Last week I was unable to access internet or company network. When I came in on Monday my computer logged in fina. It is working slow but okay now. Not sure if there is a virus or some other problem.

A:Unable to access internet or company network

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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Hi there, hope I've posted this in the right section.

I've just moved into a flat and need to get connected to the internet. I was wondering if anyone could recommend a good broadband company, I'm looking for one that is good for online gaming.

I am based in Essex, UK and cannot get cable.

Many Thanks

A:Best Gaming Broadband Company

Try here first, http://www.broadband-finder.co.uk/broadband-tools/

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I must say I find win 7 much more obscure in its new UI as to what it is doing than XP (or Linux). My problem is that the wireless connection icon on the status bar keep getting a yellow warning triangle - no internet access - and the same happens in the perplexing network and sharing center display. This is intermittent and driving me nuts.

The problem in on a new Acer Aspire 5250. It connects happily to my Draytek DSL/wireless router, but says there is no connection to the network. I have a Dell laptop running XP and this connects and perfectly - but the Acer keeps going up and down.

When down I can't ping anything, when up it is pinging. So what is this darn "Internet Access" thing in the Network and Sharing screen - what does it mean? It shows good connection to the wireless router, but not good connection to the internet.

FYI.... I have automatic DHCP and automatic DNS selected in the IPv4 configurations. The fact that the Dell unit runs perfectly says to me that the router is setup correctly (as it has been for years) - but there must be something odd in the Acer's configuration.

Oh, and if I make a wired connection to the Draytek router (same auto for DHCP and DNS) then this works solidly.

A:Access type: No Internet Access - intermittent

Hi, Check your firewall and see if its set on, if it is pop it off, and try connecting again.

If this dosent work, then post a screenie.

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I use a laptop computer that was issued to me by the company I work for. They provided me with an Embarq mobile broadband air card to get high speed internet. Once connected to the air card, I access Outlook to get my business emails and do work related research on the internet using internet explorer. However, I also use the same computer to retrieve my personal emails by going to Internet Explorer then aol mail. I also visit several baseball websites using the company laptop. (My son is a minor league player.)

I know that if my IT department wanted to see what I've been doing on their laptop, they can request it, do a forensic search and see where I've been.

However, can the IT department see where I go on the internet, get my aol email password, etc. from the server at the office without me knowing it, when I use a mobile broadband air card?

PS: I don't go to any bad sites. And, this was not written on the company laptop.

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Our volunteer fire company has an ACCESS data base. One of the “queries” provides the basis
for a “form” that is used for the printing of address labels on paper or on actual stick-on labels.

We now have a member who can print addresses directly on envelopes. Is it possible to put the output
of the “query” or "form" on a floppy or CD so it can be loaded to his computer and then used to do
the envelope addressing?

I will be away until Sunday, so please be patient waiting for an acknowledgment from me.

Many thanks, {redoak}

A:Solved: Vol. fire company needs ACCESS help

It seems the 'Mail Merge' feature in word is what you need to work with. Label info can be exported to excel then use in Mail Merge tool. Its been a while since I used this but is found under Word\Tools. also a Letters and Envelopes option that I havent used...

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Not sure if this is the right section for this because i'm not sure the root of the problem, but i'm getting spoty internet access. it works fine most of the time, but every now and then I lose the connection. I have access through my cable company and everything is running through a wireless modem, but the main CPU which is one of the systems i'm experiencing the problem with is connected physically to the router.

I've done all the spyware stuff and it SEEMS to be clean. I've done a hijack log, but I figure this isn't the right place to post that. I wanted to get some ideas on other possible problems...maybe a way to check to see if there's a physical problem with the router or something. I don't know how to test the router or modem to see if there's any problem with it. I've already done the unplugging the modem thing.

Also, which is a separate problem, the speed i'm getting connected wirelessly is pretty slow. every now and again it'll jump up to like 36 Mbps, but most of the time it's under 20, and a lot of times it drops way down to 5.5 or less. I'm not that far away from it. it's in the basement and i'm on the upper level only about 20 feet away from the entrance, and the router is located at the bottom of the steps, I would say a total distance of no more than 100 feet.
and of course I also have the intermittent internet access problem, which applies both wireless and physically connected.

I posted the previous in the modems/cable section, but no respons... Read more

A:intermittent internet access

Download WinsockFix- Save it to your desktop.

Run WinsockFix.exe
Warning this will also remove legitimate LSPs such as those placed by Firewalls and Antivirus programs, these programs may have to be reinstalled to work properly.

Download Hoster- Unzip it to your desktop.

Open up HosterMake sure that the "make hosts writable?" button in the upper right corner is enabled.
Click back up Host files
Click Restore orginal host files
Close the program

Reboot and see if the problem is still present.

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Hello all

I would be eternally grateful if anyone can help.
I have intermittent internet access from a new laptop. When it works it is fast and consistent, but it seems there is a problem where I can sometimes start getting only part of an internet page, and then it stops downloading altogether.

Below are ipconfig /all and ping tests and a screen shot of the device manager.

A bit of background:
1) There are 4 computers on the network, this laptop (samsung NP530) is the only one where internet is not working
2) It is new, has avast installed as antivirus. Norton came with the laptop but I did not click on the button to activate it when it popped up on first opening
3) A small strange thing: I get "SWMagent is restarting" message when I restart the computer. I don't know what this is.
4) I first had this issue on day 2 after I got the machine. When I first started losing internet, I did a complete reinstall of computer using samsung recovery solution, that did not help. I managed to solve it by uninstalling and reinstalling the network adapter (internet access came right back after restart and reinstall of adapter) but now internet has become unstable again so I guess I didn't fix it after all.
5) So far I have tried only one other internet connection at my school. There it worked fine on two separate occaisions but I am not sure whether that was just luck. Since the other computers on my home network (where I have the problem) are fine and accessing the ... Read more

A:Intermittent internet access with new PC

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I am using a quad core PC on Virgin with a superhub.

Recently I have been locked out of internet access for 3 minutes or so every half an hour. I ran pingplotter to verifiy this. Virgin say it is OK from there end.

At one stage I could only get Https sites but now it seams the lock out is all sites. sometimes emails get through.

Any ideas?

A:Intermittent internet access

You are Connecting from ur Home Modem To Internet ? ur internet Connection Drops frequently for an Half an hour and U can use only https sites is that the Question ?/
if theres nothing going on their side , have u restarted the modem manually by power off and poewr on button and tried browsing ??

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I have intermittent internet access on my dell laptop running xp home SP2 and IE7. I ran winsockxpfix and LSPfix per hijackthis suggestion for:O10 - Broken Internet access because of LSP provider 'c:\windows\system32\nwprovau.dll' missingMy internet will suddenly stop working.Reboot or repair will not re-establish linkI have to change my static IP (router required) to re-establish internet.I have full function of my home network at all times.I'd also like get suggestions on entries that I can delete. Things like, do I really need all those mcafee entries running? its out of date to begin with but that's another problem all together. How about all those R1 entries also? Yahoo is my home page. Check any entry for '*' are ones I would like to delete without hurting the system performance. Obviously I want the essentials to work but not the "extra's". Any good tutorial sites on how to interpret the results?Many thanks for all those at bleepingcomputers that take the time to respond to all our problems.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:17:00 AM, on 9/2/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32�... Read more

A:Intermittent Internet Access

Hello and welcome to BCWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay. Please see here for instructionshow to install HijackThis and make a logfile. Save it into convenient location and include it to your next reply, please.NextPlease do a scan with Kaspersky Online ScannerNote: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.Click on the Accept button and install any components it needs.The program will install and then begin downloading the latest definition files.After the files have been downloaded on the left side of the page in the Scan section select My ComputerThis will start the program and scan your system.The scan will take a while, so b... Read more

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My router appears to be working as normal and the connections are ok but when I open my internet browser (Firefox or I Explorer) I can&#8217;t get a response. Windows updates etc don&#8217;t connect either though my old dial-up line does!

I ran an AVG check which didn&#8217;t find any viruses but I did notice that there seem to be literally hundreds of thousands of new files of the HKLM* or HKU* variety that have appeared in the Registry (sorry for the low tech language!). Preliminary investigation on the web suggests some kind of adware infection. There are one or two similar threads here but I am wary of following the advice therein in case it is not right for my problem.

All advice gratefully received.
Adding HijackThis log. If anyone "in the know" could have a quick look through it and give me some pointers that would be great. Should I follow the Malwarebytes option outlined in other threads?

Logfile of HijackThis v1.99.1
Scan saved at 15:41:52, on 11/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:... Read more

A:can't access broadband internet (dial-up ok)

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Hello - I would be really grateful for some advice

We have one PC running Windows 98, Pentium 3, 450MHz memory and is connected to NTL broadband internet. (N.B. NTL don’t “officially” support networks)
We also have a newer PC running XP AMD Athlon 2200+ and we bought a US Robotics router (8000-02) to share the 1MB bandwidth.
Worked fine for two to three weeks then suddenly stopped overnight. We reviewed router literature for troubleshooting tips, but now neither of us can access the Internet via the router. The Windows 98 PC will still access the Internet when connected directly to the cable modem but the XP machine will not. We have tried various combinations of IP and gateway addresses and reset the router several times with no success. Is it likely the router is at fault (as it used to operate OK) or are we missing something more obvious?!

A:Broadband Internet Access with Router

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I can't get to the internet through my router, and neither can my wife.

I bought a Netgear 54Mbps wireless router WGR614 v6 so that my Dell desktop with Vista and my wife's Toshiba laptop with XP could access the internet at the same time. Initially, networking (ie, file sharing) was a plus, but now we don't need it. All we need is the ability to simultaneously access the Web and email.

When I first configured the network and router, everything worked fine. Then one day it stopped, and the only way onto the Web was a direct connection to the modem.

Years ago, in a previous marriage, I just bought a hub, and the 2nd wife and I got along fine because we could each get onto the info super highway by ourselves.

Should I dump the router and just buy a hub now?

A:Intermittent access to internet through router

I probably shouldn't be trying to respond here because I can't even imagine why you would buy a hub.

If it were me I would trouble shoot the router and either get it working again or replace it with another router.

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Experiencing intermittent problem with access to home wifi for one PC (win 7) in the house (2 other PC's access internet OK via same wifi) Dell Studio one - details below - 50% of time will connect if we reset router or re-start PC or try again the next day.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Michael-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-24-2B-D0-DB-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::244f:d667:1bd:dde1%22(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Sunday, 24 July 2011 9:27:24 AM
Lease Expires . . . . . . . . . . : Wednesday, 30 August 2147 3:59:38 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 369108011
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-CC-48-8... Read more

A:Intermittent WiFi access to Internet

Make sure you have the latest wireless driver from Dell's web site.

Make sure you have the latest router firmware; then reset the router to factory default settings and reconfigure it.

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A client of mine is experiencing intermittent loss of web access. Wifi connection is established and solid when it is occurring and another laptop in the house that uses the same wifi has no issues so can't see it being a router or provider issue. One strange things is whenever the problem arises and I have established connection to it via Teamviewer I do NOT lose the Teamviewer connection but if a Teamviewer connection has not yet been established prior to loss of access than Teamviewer on the client machine is unable to accept connections. I have repaired DNS and Winsock using Tweaking. I have checked it for virus and malware and nothing was found. I uninstalled Avast Pro as initially I thought its Webshield or SecureDNS might have been the cause. Laptop is running Windows 8.1. Not sure what else it could be. Unless someone has any suggestions I am at a point where I think I am just going to wipe it and reload it.
Thanks in advance,

A:Intermittent loss of Internet access

 I have the fix if this is happening on a Windows 10 system.  However you failed to say whether it's that or some other version.

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Well, I've split my Access DB and it turns out that I am a little disappointed in the speed between the Front End and the Back End over my company's network. I was under the impression that a DB set up this way would be more efficient to use.
The Back End is in a shared folder in Philadelphia, I am in Chicago, and the location farthest from the server is in Seattle. How do I improve the response time of the DB across our network?

I know the closer the back end is to my physical location the faster I am able to run reports and navigate through the DB. I've been testing this all evening and night, but even in the middle of the night the application portion is still very sluggish and that's with no one on the network.
Back End:
On my desktop = Extremely Fast
On our Local Server = Moderatley Fast
Farther than the Local Server = Very Slow

If anyone has any suggestions I would greatly appreciate it.

A:Solved: Access 2007 - Split DB Across Company Network

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Hi. This is my first time dabling in cable internet access. I also have a Linksys wireless setup w/ the pc.
Just got the service even though I still have my MSN dial up service (have a contract for a few more months, then it's gone).

I just bought a Linksys wireless usb adaptor for my 2nd pc and have it connected. I have a very strong signal and frequency but can't connect or access the internet.
When I open IE and try to open any webpage, it says can't open the webpage or something to that effect.

Could my dialup setup be affecting it?

I feel like I'm so close to setting it up by myself and it's merely a setting or two that I'm missing.

Can't really get through to the the Cable provider as I'm on hold for such a LOOOOONG time on the phone to tech support.

Can somebody please help me with the configuration?


A:Help me configure my Wireless Broadband internet access

What type of wireless router do you have? You have to go into the configuration settings to get it to work porperly.

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Hi all,

I've recently been having problems with my internet connection for the past week and a half where I can get spurts of internet (lasting anywhere from loading one webpage to maybe an hour) before it stops working. Usually it says server not found, other times it says check your DNS settings.

This apparently coincides with a power outage in my building, which reset the router. So far, 3 other people in my residence (off-campus and not affiliated with the university) have experienced the same issue, and all are on Windows 7. We are on different hardware and run different AV/Firewall software; disabling doesn't help at all. Macs, Win8/10, and mobile devices seem to have been spared. The weird thing is laptop's internet connection is totally fine when I'm at school.

The temporary solution has been to disable my wireless adapter, enable it again, and the whole cycle begins again. It was bearable when I could get hours of connection in between, but I feel like I have to disable/re-enable the wireless adapter every 5 minutes or so today (had to do it between loading this page, typing this message, and submitting new thread). Simply disconnecting and reconnecting to the wireless network makes no difference, it has to be the wireless adapter.

I just tested using a wired connection today and that too is spotty. Same pattern of on/off internet with no discernible benefit. Went into command prompt to check pings in/out which were fine, so evidently some kind of connectio... Read more

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Hi all,

I am having problems with my Broadband internet. I should start by saying it is not a browser problem (I assume) as I have tried i.e. and Chrome.

Ever since I got connected to Virgin, my internet connection has been intermittent. Sometimes the machine will stay on line for several hours, more often a matter of minutes. It will then go offline, maybe for minutes, maybe for longer. This afternoon it was off for an hour. If I reboot it usually starts off online but the problems resume within minutes.

Often, it will be fine whilst it is sitting on Google but when I try to connect, say, to Hotmail or eBay or Facebook, it dies.

I bought this computer second hand at the time I got Virgin, so have no way of knowing whether it is the computer or Virgin. Initially I contacted Virgin and they remotely took over the system and did something with the Firewall (I know nothing about these things!). When I run Network Diagnostics I either get a message saying my connection has been restored, or the following message:

?Windows cannot connect to the internet using HTTP, HTTPS, or FTP. This is probably caused by Firewall settings on this computer.

Check the firewall settings for HTTP port (80), HTTP port (443) and FTP port (21).

You might need to contact your Internet Service Provider (ISP) or the manufacturer of your firewall software.?

This may as well be Greek to me as I just can't get my head around computers as much as I try! And, as I said before, I have... Read more

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I'm running windows vista x64 and when I run any internet browser (tested flock, firefox, ie7, chrome and opera) websites will rarely load and if they do they are slow and stop responding after a while. I've cleared my registry, run chkdsk, HDD defrag, spybot s&d and avg scans, restored system settings to before the problem happened and none of it has solved the problem.
Also there are now two networks in network and sharing centre where there used to be one. They are named Network and Network 3 and they both state that they have full local and internet connectivity and windows diagnostic can't find any problems.
Here's my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:58:13, on 14/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DNA\btdna.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Razer\Diamondback 3G\razerhid.exe
C:\Program Files (x86)\Common Files\AOL\1252008531\ee\aolsoftware.exe
C:\Program Files (x86)\Razer\Diamondback 3G\razerofa.exe
C:\Program Files (x86)\Winamp\winamp.exe
C:\Program Files (x86)\Last.fm\LastFM.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program... Read more

A:Internet access suddenly slow and intermittent

i'll move to HJT forum for a decode

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Yesterday, I did a scan of my network with WireShark 3.2.6  Scan was done on my hardwired Ethernet connection. I am somewhat new to advanced wireshark and I do not know everything there is to know but I am in the process of learning.
While looking at the results of a short scan I saw some unsettling IP Addresses that were appearing on my network. I do a lot of schoolwork online and I need to setup Windows 10 Professional's Firewall to block this IP Address or possibly even a range of
IP Addresses. 
Problem is: When I do searches with keywords such as "Blocking an IP Address with Windows 10 firewall" I end up receiving results that are intended for businesses or results that are meant for a Windows Server.
I need an understandable solution to this potential security problem. One that I can use Microsoft tools to fix and not some 3rd party app if possible.
My system:
Windows 10 Professional build 18363.1016
MS Office 365 Enterprise Edition subscription through my school
Dell Optiplex 790 with the latest BIOS update
Dual drives  SSD system drive and Mechanical ATA drive for data storage.
WireShark 3.2.6 results
Source:    Destination: My private IP Address for my PC. 
Protocol used: TCP   Note: 3 instances.
Below is my PC sending out an 89 byte message to   4 different times.
Source: My Private IP,     Dest:,  Src Prt: vpad 1516,&nb... Read more

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When I try to access any internet sites or update any software on one of my systems, I can access the site initially but as soon as I am connected if I attempt to click another link I get a diagnose connection problem screen in IE. I have scanned my system several times with AVG AV and when I try to run Spybot my system gives a BSOD, even when booting to safe mode or using Ultimate Boot CD. I have tried reinstalling XP but before I can even get the install directory designated I get a BSOD. Oddly enough I am able to connect to shared folders on this system from my laptop. Any ideas???

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 10:00:07 PM, on 5/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\C... Read more

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I have virgin media phone, tv and broadband and have had internittent connection problems to the broadband using my pc. Virgin have checked my modem and replaced the ethernet cable, they say the problem is with my pc, dell dimension 5150 using windows xp. Is it possible that the tv connection could be affecting the LAN as if I try to connect early morning before the tv has been switched on as today or Saturday I got connected. Some days there is nothing doing even if I turn the modem and pc off and on again. I am getting fed up of this, please help.

A:intermittent broadband connection

Please describe your network including the brand and model of modem and any router(s). With phone, TV and internet I assume a VoIP modem/router combo, but then you say something about the TV on the LAN so I'm probably missing something.

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Hi - I hope somebody can help.. Over the last week my broadband connection keeps breaking and then comes back on again. When this happens there is a lot of static on the portable handset phone. When I use a fixed phone there is a sound that is like a dial up or fax connection noise and I also lose skype calls at this time. There is a small service box next to the phone socket and when I plug the home phone into this socket the line is perfect. We have had continuous good connections for the last year and suddenly two weeks ago the modem connected to wifi and was working for a week and then it lost wifi and reverted back to LAN on its own accord and since then have never had wifi connection back. We have had no problems with the telefonica line up to now and have changed handsets, connecting cables and still have the problem. The lost connection is random in its timing and nothing is changed to make it happen. It can go at any time. If any one has any helpful ideas I would be grateful.

A:Intermittent Broadband Connection

It sounds like you have (A)DSL. Correct? If so, do you have one good quality splitter/filter at the entrance, or filters on each phone jack?

What is the brand and model of your broadband modem or modem/router? If you have a separate router what is its brand and model?

Are the phones you talk about land line, or some kind of VoIP?

What do you mean by "the modem connected to wifi"?

Do you have multiple computers? If so, do they all lose internet access at the same time?

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I've been getting an intermittent broadband connection quite regularly now since December, I'm with BT Broadband and I just cant face another phone call to there technical help they keep telling me there is nothing wrong after going through the same checks again and again.

I use Gotomypc which flashes up every time there is a connection problem.

Usually I can live with the problem but this last week it has become much worse and the downtime is lasting up to 10 minutes and occurring often. It seems to happen late afternoons & evenings.

I have since the problem began changed from a standard BT Router to a Wireless one, have changed microfilter, checked the phone connection etc etc.

Now i dont know what else to try, this evening the problem is on and off every few minutes please can anyone offer some advise ?

Thanks in advance.

A:Intermittent Broadband Connect Help !

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I have been signed up to TalkTalk broadband for several years. I use a Linksys WAG325N gateway (modem plus router) which I bought five or six years ago. The three computers in the house (all Windows 7) are connected via Devolo DLAN AV 200 Homeplugs. Wireless is disabled at the router. Other than doing that I don't think I've touched the software in the router since I moved to TalkTalk (from Tiscali).

All was well until a few months ago when the internet connection started to cut out intermittently, and could only be restored by switching the router off and on. It happens perhaps three times a day. It is independent of whichever computers happen to be switched on at the time. I've spoken to neighbours on the same exchange who are also with TalkTalk and they don't have this problem.

It happened again last night but one user noticed something interesting. He was playing an interactive game involving talking to other players and though the connection was lost with respect to the game (other computers in the house simultaneously lost connection, as always), he could still talk to the other participants via his headset.

Can anyone diagnose this or suggest any tests I could do? Is it time to retire this elderly router?

The external and internal phone wiring is pretty old looking and may be around the age of the house (built 1952).

A:Intermittent loss of broadband connection


You might want to do firmware update on your Linksys device. See if your issue resolved after the update, if not backup your router setting and do a hard reset then reconfigure your router.

5 to 6 yr old router might be an issue, with the newer routers you'll get the latest technology and better security.

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Hi guys, I've got a strange problem with my home network.

I've got two computers set up on a wireless network (using a Belkin router and Belkin USB receiver) sharing a 10Mb broadband connection from ntl.
What I've noticed recently is that sometimes the connection is lost, e.g. if I leave the network on for a length of time (I haven't spotted a pattern with length of time) the connection seems to be cut off. I mean if I'm downloading a file that will take a couple of hours some of the time I'll find that I've lost the entire internet connection. Needless to say this is annoying!
Also, I seem to be getting limited net access. I'm able to view some sites but not others. I'm not sure why, but as I'm writing this I'm not able to open Yahoo mail, but I can access the Yahoo homepage. Same with hotmail.

I've read a few of the previous posts and they've made me wonder whether my modem's on its last legs. i've had it since December '03 and it's pretty much been on ever since; although I was only upgraded to 10Mb maybe two months ago.

Anyone have any opinion on why this happening? It's getting on my nerves!!!

A:Solved: Intermittent Net Access

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My internet connection was great up until 4 days ago. I realized that the cable company had my address in the system wrong so I called to get it corrected and they said they had to do something on their end and I would lose my connection for about 30 minutes. Since my connection came back, I've had a horrible connection on this pc. It drops about every 20 seconds. I do not have a router hooked up now and it still is not working. The cable company tried everything including sending out a tech. The tech ran a bunch of tests and showed the signal comes into and out of the modem great(3 new modems have been tried) and that the connection breaks down at my pc. I tried my laptop with the ethernet cable and the connection is good on it so it does appear to be my pc now.

I ran AVG on the system and there are no viruses detected. This is a new pc(2 months old) and I'm running Vista. Please help! I do a lot of work from home and this is very frustrating! Thanks in advance.

DDS log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Jennifer and Ricky at 17:44:20.94 on Sun 12/13/2009
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_16
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.1791.848 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.ex... Read more

A:[SOLVED] PC keeps dropping internet and cable company says it is a virus or malware

Hello -

I see this topic has been marked Solved. Did you find a solution to your issue?

From what I see in the posted logs, there's no malware.

I do see signs that Norton was once present on the machine, and that AVG is your current AntiVirus. If true, be sure to run the Norton Removal Tool.

1. Download this file:


Save the file to the Windows desktop.

2. On the Windows desktop, double-click the Norton Removal Tool icon.

3. Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

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My problem is bizarre.
I have successfully determined that my broadband access is fine - I can access it through my XP laptop. However, my Vista desktop fails to establish a proper connection. I have ascertained that the actual connection is fine (by pinging my gateway using command prompt) but trying to get online using IE is not working.

I initially assumed it was a browser issue, but it could just as easily be a networking thing.

A little help please!

A:Solved: Broadband is definitely working but unable to access the web

Hello . . and welcome to the forum!!

Is the Vista pc connected wired or wireless?

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I am using a toshiba sattelite laptop with 32bit Vista and a mobile broadband dongle, I have been having a problem where my connection keeps dissapearing whilst the modem is still "connected" the icon showing local access only, I've tried using an older 3 modem but the problem reoccurs.

Searching the net I can see its a common problem with vista, Can anyone advise me of what to do? I can't afford the calls I am making to toshiba, microsoft and three.

A:Solved: Local Access Only - 3 mobile broadband

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Hi folks, I'm not sure if this question is relevant here but here goes,

I recently got a new broadband connection and though everything seems ok i'm not able to access certain sites such as microsoft.com, java.com, mcafee.com etc. whenever i enter these urls i get a "connected, waiting for reply..." message but the page never loads. Can anyone tell me why this happens?

I have a D-Link DI-634M router with a Netgear DG634 ADSL2 modem.

A:[SOLVED] Cant access some sites through my broadband connection

Actually this is solved now! I had to fiddle with the MTU value on my router and setting it to 1452 solved the issue.

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I have used for years a Link Sys wireless access point along with a Link Sys 4 port switch so my wife could access internet from upstairs. I have been given a Link non-wireless Broadband Router. Will they work together? I have been printing and reading the manuals, and even though I haven't looked yet, I think the Wireless access point and the non wireless router are both on the same IP address. Is there a way around this, or is it even a problem?

A:Solved: Will Wireless Access Point and Broadband Router Work Together?

Well yes if they have the same IP address that would be a problem as you cannot have two devices sharing the same IP address. But it is a simple matter to move one or other device to an alternative IP address (still in the same subnet).

As your existing router is likely also the DHCP-server then I'd change the IP address of the WAP; manually set it to some other IP address in the same subnet, preferably outside the issuing range of the router. e.g if the router had IP address, and issued IP address range -, you could safely make the WAP

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I have Charter internet and the router and modem need to be unplugged every 30 minutes. I have called the company and they have had me try different things that haven't worked. They also sent someone out here to fix it and that hasn't helped. I was wondering what other things I could try or should I just get a new modem and or router?

My modem is an Arris TM902A. My router is a Netgear N600 model WNDR3800.

I just got this internet last week and have had this problem the entire time. I'm getting tired of having to constantly get up to unplug and replug them back up.

Thank you for any assistance.

A:Solved: Internet Intermittent

It may be a DNS issue - but would have expected them to have identified - however carry out all the tests below and we can try and diagnose the issue

Can you connect a PC just to the modem and see if that disconnects - then at least we are eliminating some hardware

Is this the only PC that disconnects - do other devices connected work OK - if so how are they connected to the router - wireless or wired

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

lets see the following please

ipconfig /all
Three Ping tests

ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste h... Read more

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My PC only connects to the internet intermittently - laptops in the house have no problem. When it won't connect - there is no connection for email or Mozilla Firefox or internet explorer. I tried following advice from another forum to do a winsock fix but no change. I have a BT router which also passes the wireless through plug-in wireless extensions. The problem is the same whether I connect wirelessly or through an ethernet cable to the plug-in extension. I have Bullguard installed on my PC. My computer is not currently connecting to the internet so I can't add more information than that and can't dowload the TSG SysInfo - unless I can dowload it to my but will add more if you tell me what you need to know!

About a year ago the internet started becoming intermittent and it has just got worse and worse. It has been to the local computer shop for a complete virus clean out and to install bullguard and worked totally fine in their shop but the problems resumed when it came home. We bought a new router, thinking it might be the old router's fault but that made no difference.

Connecting directly to the router (rather than through the plug-in wireless extension) makes no difference. Thank you for any help you might be able to give me.

A:Solved: Intermittent PC internet connection on XP

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hi and thanks. i have an issue with windows 7 ultimate. my internet is having a intermittent connection. everything is fine on my end and with my internet service provider. my internet connection will go down every 5 minutes, then it comes back up for 5 minutes. please help

A:[SOLVED] intermittent internet connection

You didn't say if you are connecting Wirelessly or Wired? Have you tried restarting your modem and your router?

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I have a friend who I've recently set up a router for.

It was working fine until they removed naptser and the computer crashed.
Now the wireless internet connection is only on intermittently. The signal is excellent for short bursts of time, then it drops the signal. Then it picks it up again and shortly drops it. It's crazy...

At first I thought it may have been a hacker trying to piggy back onto the wireless connection. So I went into the router settings and made sure wep 124-bit encryption was enabled and only specific mac address would be allowed to connect. Yet it still failed to connect. I decided to connect the laptop directly to cable modem. Turned off the wireless switch and disabled the connection. Still, the laptop would only connect for short moments at a time. So I looked at the processes and found that two viruses are running, goabot and one other one. Hmm.. anyway, to put it short, I can't run a virus scan online or download a trial virus scanner. I have 'No' connection.

So aside from the viruses, which I don't know if they specifically cause the problems detailed above, I don't know what to think.

What could an intermittent connection be a symptom of - both wireless and physical through cable modem?

Any help is greatly appreciated an needed. I'm at the end of my rope. Don't know what else to try......


A:Solved: Intermittent Internet Connection

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I live in Austin TX and have TWC as my ISP. I have a laptop whose lan port does not work and hence my internet connection goes through my wireless adaptor to my wireless router which is wired to the TWC modem.

My problem is that often times when I go to www.google.com or "google.com" (or any website) it throws are error page "Page can not be displayed". And often times it takes me to "Domainhelp.search.com" or some such site which is run by roadrunner. If I continuously hit F5 then it will come up.

And then there are occasions when in one attempt i will go to WWW.google.COM, but on clicking "gmail" I get to see page can not be displayed message.

So internet access has become a pain now.

If I call the TWC helpdesk they ask me to connect to the modem directly which I can not do so and they say that they are not responsible for the problem as it can not be reproduced if I connect the laptop directly to modem.

any ideas??


A:Solved: Intermittent Internet Interaction

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My internet connection keeps dropping every 2-5 minutes. It's off for about a minute, then comes back on.

I'm using a Zoom cable modem (series 1051) supplied by Charter Internet to receive the DSL signal, and run that to a Linksys/Cisco router (model WRT54GS). My desktop is hard-wired to the router and my laptop connects via wifi, and they both lose the connection during the interruptions.

When the interruptions occur, the lights on the router remain constant, but the lights on the modem go berserk. This leads me to believe that it's either a problem with the modem or the flow of data coming into the modem. It's my understanding that the router doesn't push any data or signal back to the modem, so a router problem wouldn't cause the modem lights to flash. But, hey, my knowledge of these things is somewhat limited, hence I'm asking the question here.

I've tried unplugging/re-setting both devices a few times, and that made no difference.

I tried calling Charter but didn't get very far. Since I'm rural and don't get a cell phone signal at my house, I use a cell signal booster that is tied to the Internet. Unfortunately, when the internet goes down so does my phone, so just when I was getting to the juicy part with Charter the signal was lost. I didn't fare much better with their online chat. I was able to confirm that they haven't had any reported outages in my area for that particular night.

A:Solved: Intermittent internet connection

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Hello All, I recently changed from esat bt to chorus ntl and I have the following connection problem that I’m looking for help with.

I went from a 7mb down (twisted copper wire) to a 15mb down (fibre backbone to coaxial) including my phone, TV, for less money!

My service was installed, and all went well, except for my desktop connection. I’m using a (chorus approved) Scientific Atlanta USB 2 wireless adaptor type DPW939 which connects to the chorus supplied Cisco Model DPC/EPC2425 DOCSIS
2.0 Wireless Residential Gateway with Embedded Digital Voice Adapter.
Both my laptops (one using Win XP Pro one using Win 7) connect fine & can get out to the www, the desktop (using Win 7) can only sometimes connect and then keeps dropping the connection.
When I use my laptops to connect to the www from the same location as my desktop, the laptops connect fine. Both laptops & desktop report good to excellent connections from the wireless indicator bar.
When I can connect to the www, via the desktop, speed tests are excellent.

My LAN is working with all machines and I can access, all machines & the router from the desktop wirelessly.
When I loose my connection from the desktop I can ping router IP address, I can ping Wan side IP address, Gateway IP address & both DNS servers & 5.

*When I loose the connection I clicked on the diagnose connection problems I get the following message The DNS server isn’t re... Read more

A:Solved: Intermittent Internet Connection

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Hi. This all started about 12-01-2011 when Google started its new web page with the Blue banner below the Black one and more unneeded junk cluttering up the page. What is happening is that the Browser will hang waiting for a reply or data to be transmitted. I can see that in the messages like >waiting for google.com< and >transferring data from google.com<. The same kind of message appears on almost any other website I go to, even when I go to them directly. It just has the different websites name in it instead of Google. Sometimes it is waiting for an ad, picture or other stuff that junks up websites.

I have run updated AVG free in both the regular boot up and in the Safe Mode. Nothing was found. Other things I have done are Defragment, clear the Cache, IE Temp, Temp, Cookies and even looked at the Task Manager to no avail.

My ISP and I get along fine. We Pinged several websites and did a speed Test. The results were right on the money. I am not the only one with this problem & he has no idea why we are having this problem.

My computer system consists of: Windows XT Pro with SP-3, the latest and last update, IE-8, FF-3.0.10, 2gb Ram, 3.2gb P4, no Router or Modem, the MS Firewall is off and I am using a Fiber line to the ISP who is about 2 miles away. The line was installed 2 years ago. My speed is 1.0-gbps or about 125-bps both ways. Most of my software programs are set up to turn on only when I am using them and then ther are shut off completely when I am... Read more

A:Solved: My Internet Now Slow & Intermittent. Any Ideas?

Well, I am not surprised that there weren't many ideas. Several things came up and the problem is now fixed.

1) I called the ISP again one morning and asked if he would come out and plug his laptop into my ISP's outdoor box and see if the box was working properly. Later that day I was supprised to see that both my computers were working fine again on the internet. The ISP never called me back.

2) As far as what google has been doing to their search page, that blue line is gone and the left hand panel is also gone. Google is working well again.

I do not know if there was any relation between these 2 things and what may have happened. I believe that it was something in the web though.

Many thanks, Steve-x8086

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Was running Windows XP with hard disk partitioned. Experienced some faults, e.g. videos "stuttering". Friendly neighbourhood geek reinstalled WindowsXP, this time without partition. Everything good, but...

Immediately started suffering intermittent failure of internet connection - i.e. when clicking a link on a webpage, either nothing happens at all, or system apparently starts to download page, then stops. Happens roughly one time in ten. Clicking "refresh" sometimes works. However, some webpages, especially e-commerce sites, require no refreshes at any of several stages of a transaction. This is very frustrating.

Already tried:
- switching browsers. Exact same behaviour on IE, Firefox, Chrome and Opera.
- switching to another router. ISP is Orange. Ditched Livebox and bought Belkin router. No change.
- switching DNS lookup address. No change.

Additional information: problem only applies to PC. Other devices connecting to internet via router do not experience interruptions to service. This includes wired connection to XBox 360, and wireless connection to Wii and iPaq. Connection to PC is wired. Physical connection has been checked, cables swapped out etc.

Problem never experienced before, began immediately on reinstallation of Windows following different fault.

When internet connection is working, it's a solid 1Mbps, and very reliable. However, on PC only, it simply does not work sometimes.

Have pinged router and an external address from DOS p... Read more

A:Solved: Intermittent internet connection failure.

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Intermittent ability to connect with internet

About ½ or more of the time when I start up the computer I cannot connect to the internet. When attempting to connect, the computer freezes and I must push and hold the start up button to turn it off. I repeat this over and over until I am able to make the internet connection. Once I am able to make the connection all seem to work correctly.

On my 3ed attempt I was able to connect this morning. I connected with Yahoo, a tab showed this at the upper left corner, also a second tab showed “Restore Session” and the message I pasted in below.
Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.

You can try:

Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session

Restore - Windows and Tab

Checked Window 1
Checked Yahoo

A:Solved: Intermittent ability to connect with internet

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