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Dell optiplex 960 and Ati Radeon HD 3470 - screen turns to power save mode

Q: Dell optiplex 960 and Ati Radeon HD 3470 - screen turns to power save mode

Good evening!

I have countered recently the following problem.
I have an optiplex 960 Dt with E8500 chip, a Dell S2309W monitor and a Ati Radeon HD 3470 graphics card.
I plug the monitor to DVI-D and as the computer starts, before Windows open, the monitor goes on Power saving mode, although Windows still runs. All drivers are already installed.
With Onboard Card works fine and I have changes the saving Power setting.
However nothings happens.

Any help? Is there anything I should also adjust or set to?

Thanks in advance.

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RELEVANCY SCORE 200
Preferred Solution: Dell optiplex 960 and Ati Radeon HD 3470 - screen turns to power save mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 85.6

I have an Optiplex 760 with Dell's ATI Radeon HD3470 256MB, running Windows 7 Professional x64 (I also experienced this problem with the 32-bit version).

Dell's latest drivers for the card work fine (version 8.640), but anytime I try to install a newer (including the latest) version of the ATI drivers, Windows bluescreens. The initial setup procedures go ok, and I can choose to install, then I select Custom (although I have tried Express with similar results), and when it begins to detect the hardware, it gets to about 10-20% and then bluescreens. The same thing happens when trying to install the Avivo Video Converter; it bluescreens on the detection page. So far, I have only tried the driver-only package and the Avivo converter.

As far as I can tell, Dell does not have a custom BIOS on their video board, and ATI reference drivers have always worked on past boards.

Dell's driver package does not seem to include any specializations, so I cannot see why the ATI drivers would fail.

The Dell drivers are here:
Drivers and Downloads

Here is the error from the crash report in the System log:

Log Name: System
Source: EventLog
Date: 11/13/2009 1:15:10 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The previous system shutdown at 1:13:06 PM on ‎11/‎13/‎2009 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events... Read more

A:ATI Catalyst drivers and Dell Radeon HD 3470?

Install the driver and video converter from ATI's site and forget Dell when doing graphics updates. Use the device manager in safe mode if you have to.

Since you like transcoding over the gpu, I highly recommend MediaShow Espresso too.

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RELEVANCY SCORE 85.2

Thanks for this forum!  I am having trouble out of a number of Dell OptiPlex 9010 AIO machines that are deployed on my network.  They are all running either Windows 10 Enterprise version 1507 (original release of Windows 10) or Windows 10 Enterprise version 1607 (Anniversary edition).  All 64-bit OS.
The issue is that even though I have configured the systems not to ever go into a sleep state, they are still doing it and when they do, the only way to wake them back up is to hold the power button and recycle.
These are older systems, so I am considering replacing them but I'd like to know if anyone has encountered this issue under this config.  I have tried different BIOS revisions including the latest and have tried different combinations of drivers as well.
Thanks for any advice and If there is additional information that I can provide that would be helpful, please let me know and I will respond.

A:Dell OptiPlex 9010 AIO - Power Save/Sleep Issues

Reboot and immediately press F2 to open BIOS setup.
Enable USB Wake which is disabled by default. Be sure to save the change before exiting setup. That should allow mouse or keyboard to wake the PC from sleep.
And if you need even more control, go to the Power options screen in Windows, select the active power plan and change the settings for sleep and hibernation to Never, but set monitor and hard drive to turn off after a set time. And on the Advanced settings screen in the Power plan, turn Hybrid Sleep off and disable USB Selective Suspend.
And you may also have to go into Device Manager and expand the list under USB. Select each root hub and click its Power Management tab. On that screen uncheck the box "Allow PC to turn off....". Do that for all root hubs. Then expand list under Human Interface Devices and uncheck that same box for any entry that has a power management tab.

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RELEVANCY SCORE 82.4

I have a dell optiplex 760and when I connected to the monitor it says power saving mode please help
 

A:Power saving mode dell optiplex.760

It means either the monitor is not set to the correct input, or the computer is not outputting the video. Edit: also bad cable.

How are you connecting the monitor to the computer, and is it set to the correct input?
 

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RELEVANCY SCORE 81.6

Our Dell Optiplex 740 PC won't come on. The "power-on" button is blinking green, indicating that it is in the "power-saving mode". No matter what I do it will not come back on. The DVD will not open even. Unplug it and restore power and nothing happens but the blinking green light. Is this indicative of a power supply failure? Thanks
 

A:Solved: Dell Optiplex 740 in Power-Saving Mode

It was the power supply.
 

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RELEVANCY SCORE 80.8

Pressing F2 (or any other keys) doesn't do anything. I replaced video card with a Radeon HD 6670 with the same result. The PC turns the monitor on (from standby mode) but then nothing.I am at a loss as what to try next and any help would be greatly appreciated.

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RELEVANCY SCORE 79.6

This afternoon I went to use my Dell desktop, but the monitor will not get out of safe mode. I pressed one of the buttons on the monitor and it says the computer is in safe mode and that I should touch any keyboard button or move the mouse. I did both both the button still stays orange and the screen is blank. Any ideas?

Thanks,
Frank
 

A:Dell Power Save Mode

Are you sure we arent talking about standby?
anyway the button for the monitor...just keep it on as when you shut down the computer it will shut off
The light you will see on the monitor merely shows that it has power and is ready.
if you are going on vacation or similar then poweroff the monitor..but other than that just leave it on as it shuts off when you turn off the computer
 

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RELEVANCY SCORE 78.8

Hi,

I can not get my Dell XPS 720 to work. When I start it up it beeps 3 then 2 times and the monitor LCD screen says Auto Detect (Digital Input) in power save mode, press any key to start, then goes blank. Neither the mouse or keyboard can get it out of power save mode. This just happened suddenly. It worked fine one day and then the next day it was in power save mode. I have spent alot of time surfing for an answer and trying to figure out how to fix it but am at a lost. Any help on this would be much appreciated!

Thanks, Lisa
 

A:Dell XPS 720 stuck in power save mode

That beep sequence usually represents something wrong with the RAM.
Have you done any memory upgrades lately? The RAM has become loose and not seated properly?
The only thing that honestly confuses me is the power save mode.
 

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RELEVANCY SCORE 78.8

Referencing this older topic: https://forums.techguy.org/threads/power-save-problem-with-dell-d2209w-screen.1138281/

I have the exact same issue and I tried Private Messaging the creator of that thread except I couldn't find any sort of PM option on these forums. That post was locked without resolving the issue so I'm curious if anything was ever discovered to fix the problem.

I can add a few more details, but my problem is exactly the same. Trying to run chkdsk and monitor goes into power save mode midway through and wont come back without a manual reboot. The computer use to go into power save mode randomly a lot at various times, but after doing various things it seems to have stopped that. Can't remember what all I did but it seems like uninstalling things like flash and java and reinstalling them seemed to help. But it does it every time I run chkdsk.

Now months ago the computer ran great with no problems. Then one day the computer started making a crackling sound through the speakers and then a small pop sound. My office (spare bedroom) had a bad burning smell for a few minutes. I thought that was odd and something must have happened. Computer didn't go off or anything but obviously that was not normal. So I looked at it and noticed it was starting to get some dust on it. So I turned it off, unplugged it, opened the case, and blew some air in it to get all the dust out. Upon restarting that's when all the random power save mode crap started t... Read more

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RELEVANCY SCORE 78.8

I have a gaming pc which is a couple of years old now and a dell monitor when I connect the pc to the monitor using DVI it the pc runs fine everything loads and it beeps but the monitor waits and then goes into power save mode, I even bought a new DVI cable to see if that was the problem but unfortunately it was not
 

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RELEVANCY SCORE 78

So I've had this 2408WFP for about five and a half months, been using an HDMI cable and everything has been great. However as of today I've come back to find the monitor "stuck" in power save mode. I thought the computer (XPS 630) had gone into some type of standby mode, but things like the cd tray responded and I recalled I had disabled any type of sleep mode previously.
I did a hardboot and figured maybe it was a one time thing. Even disabled the screen saver. I came back a moment ago tonight to find it was "stuck" again. I still had the DVI cable so I plugged that in and my desktop came back. I'm not sure what's causing this to happen, but aside from noticing a blue light (might have been there before, I hadn't really noticed until there was no light from the monitor and my room was dark) coming from the back where the video card(nVidia GeForce 9800GX2 1024MB GDDR3) is, I can't think of anything different or any type of damage to the HDMI cable that could have happened (it's not in a very accessible spot, and I'd probably notice some damage).
In fact I just tried switching to HDMI via the monitor's buttons, and the screen went blank. I had to turn it off and back on to be able to switch to DVI again.

Trying to go back to either setting sometimes gets it back, but the resolution is set to 1024x768, changing it back to 1920x1200 results in a blank screen.

I called Dell and they had me change the Power Opt... Read more

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RELEVANCY SCORE 78

Help, Turn computer on and it goes straight into power save mode. Can't get to power management because can't see what i am doing on monitor
 

A:Dell computer stuck in Power Save Mode

Make and model of computer?
 

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RELEVANCY SCORE 77.2

Before I start I would like to say thanks to all that reply. I have a dell dimension 4700, first mistake from what I understand,with windows XP. I do not know if there is a hardware problem or an OP system problem. The computer stays in a power save mode and takes forever(days) to wake it up. The button on the front of the computer and on the monitor are always amber. Tried pwering down and back up again. The dell screen pops up for a second and then all goes black. If I hit any button on the screen it reads in power save mode hit any key or move mouse. Hate to say I called dell tech support and no luck. Rather buy another computer than spend my money with them!
 

A:Dell dimension 4700 w/XP stays in power save mode

Tech81 said:

Before I start I would like to say thanks to all that reply. I have a dell dimension 4700, first mistake from what I understand,with windows XP. I do not know if there is a hardware problem or an OP system problem. The computer stays in a power save mode and takes forever(days) to wake it up. The button on the front of the computer and on the monitor are always amber. Tried pwering down and back up again. The dell screen pops up for a second and then all goes black. If I hit any button on the screen it reads in power save mode hit any key or move mouse. Hate to say I called dell tech support and no luck. Rather buy another computer than spend my money with them!Click to expand...

Hello,

This is Richard from the Dell Online Community Outreach group. It is possible that the system is locked in a loop. Try removing the power from the computer. When that is done, press and hold the power button for 25 seconds. Reapply the power and try to power on the computer normally.

Report back if there is any change in the boot behavior.

Regards,
Richard B
Dell Online Community Outreach
 

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RELEVANCY SCORE 77.2

Hello, I don't know allot about computers, but each time i turn on the computer it goes to power save mode.
It asks me to press any buttons or click the mouse, i do but nothing happens, neither the mouse or keyboard light up as they use to, only for a slight second once its turned on, then it goes away. The little bulb on the back of the tower is steady green and i use a vga cable. I'd like to know how to fix this problem so I could use the computer.

A:Dell Inspiron 570 - power save mode/amber light

Green LED on the back just means power is available not that power supply is ok.

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RELEVANCY SCORE 77.2

Had some Dell 3040's rolled out last year. Have had 3 of them play up in the last few weeks.
User is happily using it, then the monitor suddenly goes black with message "Entering power save mode".
User usually has to power off PC, then finds sometimes they still can't get a display again.
I've seen this problem strike myself last week, whilst using it myself when investigating. Unplug and re-plug the DisplayPort (DP) cable *may* get your display back. Swapping a monitor *may* get your display back. Leaving it off for an hour or so *may* get your display back. Albeit temporarily.
Ok, I was told by Dell a while back to update BIOS and latest drivers, such as video, but that is not a solution.
Swapping monitors and the DP cable is not a solution (PC's do not have VGA or DVI ports).
When it did this to me last week, I replaced the DP cable and got my display back. But the downloads I was performing had stopped during the time the monitor was in power save mode, so looks like it's the mainboard at fault.
You run the Dell diagnostics and it doesn't find any hardware faults.
Dell have however, replaced a mainboard on one (or possibly 2) of them, and it still had the problem again.
It's rather annoying when you log this with Dell and the technician says they haven't heard of this problem before.
Anyone got a definitive answer as to why this happens. I am happy to gamble my life's savings that I will see this problem again this year.
Dell ... Read more

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RELEVANCY SCORE 77.2

this is same problem of tech81 thread posted oct.2007 I have a dell dimension 4700, I do not know if there is a hardware problem or an OP system problem. The computer stays in a power save mode and takes forever(days) to wake it up. The button on the front of the computer and on the monitor are always amber. Tried powering down and back up again. The dell screen pops up for a second and then all goes black. If I hit any button on the screen it reads in power save mode hit any key or move mouse. Hate to say I called dell tech support and no luck.
 

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RELEVANCY SCORE 77.2

Dell Dimension 2400 running XP...

I see a green light on the mobo when the machine is plugged in. When PC is turned on, I get no beeps, and the diagnostic lights remain dark. I get no beeps at all, the CPU fan does run, the power light on the front is green, the hard drive activity light is amber, The monitor displays a message about being in the power save mode, and to press any key or move the mouse. Of course, nothing happens when I do that. I have hooked it up to another monitor, which acts like it has not been connected to a PC (Check Video Cable or Input Select).
 

A:Dell dimension 2400 w/XP stays in power save mode

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RELEVANCY SCORE 77.2

Hello, I don't know allot about computers, but each time i turn on the computer it goes to power save mode.
It asks me to press any buttons or click the mouse, i do but nothing happens, neither the mouse or keyboard light up as they use to, only for a slight second once its turned on, then it goes away. The little bulb on the back of the tower is steady green and i use a vga cable. I'd like to know how to fix this problem so I could use the computer.

A:Dell Inspiron 570 - power save mode/amber light

Blinking Amber = Bad power supply.
Solid Amber = Dead motherboard.

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RELEVANCY SCORE 77.2

Hello, I need some assistance in diagnosing my brothers computerproblem. It's a Dell Dimension Pentium 4, running Windows XP. You power up the computer and the monitor flashes something like, Power save on please press any key. After this appears on the screen it disappears and the light near the power button goes from green to amber. We have rebooted the computer and unplugged all the cables. At first we thought it was the monitor but when trying his other Dell monitor on the same CPU unit it gave us the same power save message. So, I'm assuming its the actual CPU with the problem and not the monitor. Any suggestions on what we can do to fix this? Is this something that a computer store/electronics store is going to be able to fix without compromising any information/files that are currently on the computer?

Any assistance is appreciated.
 

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RELEVANCY SCORE 77.2

Hi. This 24pix MINI atx power connector is basically the same as normal ATX connector (bur smaller of course)? At the pin settings is different? Where I can buy 24pix ATX to 24 pin MINI atx adapter that will work with those boards? Thanks.

A:Dell OptiPlex 760 (GX760) SFF and Dell OptiPlex 780 (GX780) SFF mainboard power connector?

Moddiy makes this.
Dell 980 960 780 760 PSU 24-Pin to Mini 24-Pin Adapter Cable (10cm)http://www.moddiy.com/products/Dell-980-960-780-760-PSU-24%252dPin-to-Mini-24%252dPin-Adapter-Cable-%2810cm%29.html
 

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RELEVANCY SCORE 76.4

Hey Guys,

I've read up some about it but the basic, "is it the monitor, keyboard, mouse?" answer aren't doing the trick. We've swapped out cables, monitors, changed power settings, nothing has worked. I'm on the brink of changing out the video card, and we'll see if that helps, but I believe one of my co workers tried this before and it still kept happening. Memory isn't an issue, these are all freshly imaged machines, they use the same image as all the other ones, and it's only about 20-30 out of maybe 100+ machines we have on hand. We are slowly upgrading to 3600/3610's, which we haven't seen this problem with, but I'm VERY interested in why this is happening. It's very random, so it's hard to get a dell tech support person on the phone when it happens, but even bringing up the issue, no one has an answer and you can tell they are just reading off of a script.

If you've had any issue similar, know of a fix, have something I can try, let me know, thanks guys.

A:Dell T3500 - Power Save Mode Issue Company Wide

What is the 'power save issue' in question?

Can applicable power saving mode(s) simply be disabled? (Certainly preferable to a system malfunctioning every time it is awakened from some sort of suspend/power saving mode)

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RELEVANCY SCORE 76.4

The only way I can get my computer out of power save mode is to unplug it.push the power button ,take the side off tap the power supply with my fingers to discharge any static electricity ,then put the battery back in ,hook every thing up and if I'm lucky it will start properly ,I thought it was my windows 10 .but I have reinstalled 8 upgraded to 8.1 .but it still happens I don't think it's a monitor problem because it says power save mode move mouse or push any key ,well the USB ports will not pick up in power save mode ,I have made progress 80% of the time on a restart I have no problem any ideas ,I'm going to try Chris,s answer when it happens again,and that's power down pic,disconnect power cord from monitor,disconnect video cord from computer ,then go back in reverse to see if that will help .

A:I have an hp6-2326s desktop and a dell monitor 1702FP , power save mode

Correct, not a monitor issue. Possibly a computer video card, power supply, or motherboard issue.
* Disconnect the power cord from the rear of the computer* Disconnect the monitor from the computer* Open the computer* Disconnect/reconnect every cable going to and from the motherboard and the power supply* Remove/Re-insert every card, memory stick* Stand the tower back up* Reconnect the monitor to the computer* Turn the monitor on, then the computer* Retest

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RELEVANCY SCORE 75.6

my dell monitor is stuck in ANALOG power save/standby mode. It tells me to move my mouse or press any key on the keyboard but this still doesn't take it out of this mode
 

A:dell fpt1704 monitor stuck in ANALOG power save\standby mode

have you tried specifically the space bar?
Check out your cable running from the PC to the monitor. Make sure it is plugged in securely to both the video card and the monitor.
 

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RELEVANCY SCORE 75.6

I have a custom desktop, and a 2 year old Dell 1905FP LCD monitor, the monitor is connected through a VGA cable to the graphics card of the PC. The monitor has been flawless ever since i bought it until a few days ago.

My dad turned on the computer and the monitor was black, the power button on the monitor went from green to orange. I pressed one of the monitor buttons to see if it would do anything, and a message came up that says;

1. Analog Input
In Power Save Mode
Press Any Key on Keyboard or Move Mouse

...Only problem is that pressing keys on the keyboard and moving the mouse does not do anything. I tried pressing all the buttons on the monitor but it does not go out of this mode, i have tried everything and unplugged all the cables ect., but nothing works. The computer worked fine for years, and we didn't touch anything, so it's pretty weird that it just did this all of a sudden, is there any way to get out of this power save mode or any way to fix the monitor? I havn't been able to use my computer for almost a week now. Thank you!
 

A:Dell 1905FP 19" Monitor Issue - Stuck in Power Save Mode

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RELEVANCY SCORE 75.2

my monitor is black and when i press one of the silver buttons to the bottom right on the monitor, the black screen tells me that the computer is in power save mode and i should press any key or move the mouse. nothing happens, screen is still black. checked all wires and all plugged in. thanx.
 

A:Dark Screen, Power Save Mode

Please tell me how you resolved this issue. I have a Dell that basically is a backup computer. It was fine a few weeks ago. Turned it on today and get the black screen and the same message you indicated....press any key or move the mouse. Nothing happens. Please help
 

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RELEVANCY SCORE 75.2

Hi There I have a problem with a new P70 ThinkPad running Linux Ubuntu.  If the screen is switched off after inactivity, I can't get it back on again: it stays on a black screen, and I have to reboot by holding the power key down.  This is a power-saving screen shutdown, not a lock screen. Pressing everything, I managed to get it to minimum brightness once, but I can't remember what combination of keys got me there and I've not managed it again!  In that state, I could faintly see open windows, and the laptop responded to some Fn keys, e.g. Fn-F3 for volume, but didn't respond to Fn-F6 for brightness. I've made it never power-save the screen for now, but any advice on a proper fix would be much appreciated!

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RELEVANCY SCORE 74.4

Hi, I've been having a few configuration problems that started happening a few days ago. First, my screen saver won't initiate after the set time. Trust me, the mouse has NOT moved. Second, I just recently changed my screen resolution back to the highest setting (which I had it on when I got my laptop in January, worked fine then), then when I restarted my comp, it went back to the previous setting. Finally, my standby mode will no longer activate. Its supposed to initiate when I close my laptop, (yes the power save options are set to that). But I still can't enter Standby even when I manually select it from the Turn off Computer Menu. Hibernate option also inoperative. I've run Anti-Spyware and Anti-Virus, but it didn't fix the problem. I'm not sure if these are related, but its kind of weird that they all started happening at once. Any suggestions would be greatly appreciated. Thanks.

Listed problems for quick reference:
Screen Saver won't initiate after set time (Mouse has not moved, no key pressed)
Screen Resolution configuration won't save after system restart.
Standby mode and Hibernate inoperative. Manual and power save settings do not work.

Running Windows XP Service Pack 2
This is a Brand New Dell laptop since January 2007
Dell Inspiron 16400 Laptop
Intel Core 2 CPU
T7200 @2.00Ghz
2.00Ghz, 2.00 GB of RAM

If you need more info please let me know. Thanks.
 

A:No Standby mode, Power Save, or Screen saver

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RELEVANCY SCORE 74.4

Hi all,

Recently I've started to have the computer hang up when exiting power save mode (not sleep or hibernate - - just when the display is turned off after 20 minutes of inactivity)...I get a black screen/freeze, and my only recourse is the reset button. Just started happening maybe a week or so ago, and it's super annoying. System is running Windows Vista x64 SP2. No major hardware or software changes in the last little while, either.

Ideas/suggestions appreciated. Thanks to everyone who can pitch in.

System specs:

Core Duo E6850 3GHz
eVGA (nVidia) 8800GTX
3GB DDR2
Vista x64 SP2

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RELEVANCY SCORE 72.8

Hi, I'm running Windows 7 on a Dell Studio 540 pc with a D2209W screen. I need to run chkdsk but the screen goes into power save mode part way through and will not wake up without rebooting the computer. This is causing all sorts of problems.

I've checked the power settings and I'm on Balanced with all the options set to Never and Allow Hybrid Sleep set to Off.

The pc used to randomly go into sleep mode a while back, but I had the video card replaced and it hasn't done that for some time. I've updated my video driver today which seems to have made the problem worse, ie the first time I tried to run chkdsk, it ran for several hours before the pc went into sleep mode. After updating the driver, it lasted around 45 minutes. It doesn't go into sleep mode whilst I'm working on the pc.

Can anyone help me, please?
 

A:Power save problem with Dell D2209W screen

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RELEVANCY SCORE 71.2

Hello everybody!
I have a Dell Inspiron 3847 with an i5 4440, 8 gb of ram, and 1 tb of hard drive. I purchased an evga 500 watt PSU and successfully installed it. My pc worked normally and everything was fine. I then purchased an evga 1060 sc and attempted at installing it into my pc. After installing it I started up my pc and it turned on. The fan for the gpu didn?t spin so I turned off my computer, opened the case, unplugged the 6 pin then plugged it back in. I turned on my pc again but it made an odd sound before the power button flashing orange then completely shutting off. Now every time I turn it on the light turns orange and the fans spin for a split second then they stop. Any assistance will be much appreciated...

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RELEVANCY SCORE 70.8

Hi to all,
i'm, trying to upgrade some clients Optiplex 3010 [email protected] to the latest win10/prof by a clean new setup. machines work fine, but during shut-down i get a window as: the instruction ..... the memory could not be written, so i suppose there is something wrong around drivers.
Bios and drivers should be updated as table below:


BIOS
A17
BIOS
DRVR
10.0.14393.0
Controller LPC Driver
DRVR
10.0.14393.479
Bridge da PCI a PCI Driver
DRVR
10.0.14393.0
Controller di memoria Driver
DRVR
10.0.14393.479
Bridge da PCI a PCI Driver
DRVR
10.0.14393.0
Controller del bus di gestione sistema Driver
DRVR
10.0.14393.206
Controller AHCI SATA standard Driver
DRVR
10.18.10.4425
Intel(R) HD Graphics Driver
DRVR
10.0.14393.0
Controller Enhanced Host USB Intel(R) famiglia Chipset serie 6/serie C200 - 1C2D Driver
DRVR
9.1.404.2015
Realtek PCIe GBE Family Controller Driver
DRVR
10.0.14393.0
Controller Enhanced Host USB Intel(R) famiglia Chipset serie 6/serie C200 - 1C26 Driver
DRVR
10.0.14393.0
Controller per High Definition Audio Driver
DRVR
6.16.0.3154
Audio Intel(R) per schermi Driver
DRVR
10.0.14393.0
Dispositivo High Definition Audio Driver
APAC
2.2.0
Dell Command | Update
APAC
3.1.1117.0
Dell Digital Delivery

what else? someone who can help me?

thank-you

A:Optiplex 3010 [email protected] + WIN 10: memory could be... written

The drivers for 64-bit Win 10 are here.
Start with the 2 Intel chipset drivers, in order:

Intel Chipset Driver
Intel Management Engine Components Installer Driver OR Intel Management Engine Components Installer (For non vPro Systems)
Realtek PCIe GBE Family Controller Driver
Intel HD, HD 4000 Graphics Driver
AMD video driver, if you have an add-in AMD video card
Dell WiFi driver, if you have the add-in WiFi card
etc

Note: Some of the ones on your list should disappear after the 2 Intel drivers are installed, so reboot when they're installed and check the list of drivers needed again. Then continue installing drivers.
Do not install drivers for hardware you don't have. If you're not sure about the hardware, enter the Service Tag on the Support page to identify the specific system and click the link to find the factory configuration.
(Do not post Service Tags here.)
 
 

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RELEVANCY SCORE 70

So I can't turn on my Optiplex 755 through the regular power button.  I have to hold the power supply test button on the back, and then press the on button.  The computer then stays on, but I don't get any video output.  No BIOS beeps or anything.  Not sure what's going on.  The service tag is
<ADMIN NOTE: Service tag removed per privacy policy>

A:Optiplex 755 only turns on through power supply button, no video output.

Power supply problem?

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RELEVANCY SCORE 70

I have an old dell optiplex gx240 with one 4x agp slot. I have been given a radeon 9700 video card which is 8x. Will this work or will it fry everything.

1.8 ghz pentium4
512 ram
windows xp pro

Any help would be gratefully received
 

A:Radeon 9700 and Dell Optiplex

As long as the power supply will support the 9700, all should be okay
 

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RELEVANCY SCORE 70

question:Is Dell OptiPlex 7010 (dell la0531) version MT
equipmentI5 37408GB DDR3Power Supply Corsair VS Series 450W 80+We will act rx 460 4gb

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RELEVANCY SCORE 69.6

Hi! I have an Acer Travelmate 5530G notebook with an ATI Radeon HD 3470 Hybrid X2 vga in it. I installed the latest catalyst (9.4 , and tried the 9.3 later .. no change) and i have a very strange problem..
First of all the games doesn't 'recognise' my vga or something .. they work like i have a powerless noname videocard.
I tried to run a 'can you run it?' test and i came up to this:

Video Card
Minimum: Shader 3.0 or better, 256MB Nvidia GeForce 6600GT/ATI Radeon 1600XT or better
You Have: ATI Radeon HD 3200 Graphics (ATI Radeon HD 3200 Graphics (0x9612)) FAIL: Sorry, your video card does not meet this minimum requirement.
Video Card Features - Minimum attributes of your Video Card Video RAM: Required - 256 MB , You have - 256 MB
Video Card 3D Acceleration: Required - Yes , You have - No
Video HW Transform & Lighting: Required - Yes , You have - No
Vertex Shader Ver.: Required - 3.0 , You have - 0.0
Pixel Shader Ver.: Required - 3.0 , You have - 0.0

strange.. then i looked into the devices manager and found out i have 2 vga controllers installed

if i try to uninstall 1 .. the notebook go nuts and the winupdate installs a new driver for it

so i can't play anything :\ i don't understand how comes that it sees 2 vga controllers .. especially a 3200 and a 3400 ones ..
do anyone knows a solution for this? i'd appreciate that ..

A:ATI Radeon HD 3470 problem

Kinda hard to see that image as it is tiny.

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RELEVANCY SCORE 69.2

Hi Yall,
So I have successfully (I think) installed my new Radeon R7 250 "low profile" graphics card on my Dell Optiplex 9020.  I plugged it in the motherboard, started up the computer then went to Device Manager to update the drivers--which I did.  Side note: Ever since plugging the graphics card into the motherboard, some tasks like starting programs or starting windows take 2-10X as long as they used to.  Anyhow, it then asked for a restart, which I did.  The computer still took extra long to start any program, and when I plugged the monitor into the graphics card all I got was a black screen. 
Take two:  I then read that I should have uninstalled my current graphics driver (Intel integrated HD graphics) before I installed my new graphics card, but failing this, I could uninstall my old graphics card and change the default graphics card in the bios.  I uninstalled the old card and went to the bios, but could not change the default...can't remember exactly what it called it, graphics controller or something.  I could see that intel HD graphics was still the default (this is after uninstalling intel HD graphics and then restarting) but could find no way to change this.  Supposedly dell will make the switcheroo on its own...but it doesn't seem to have. 
Take three:  Next I physically removed the graphics card, restarted the computer, then physically inserted the graphics card again, then started the comp... Read more

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RELEVANCY SCORE 68.8

Ok so I updated to windows 7 and downloaded the latest driver from the ati website and it all installed perfectly but now its showing in the ccc as hd 3400 and also in device manager which I cannot understand when I have an HD 3470 and when i load most games it says your graphics driver is not up to date and the game is unplayable the quality is horrible and that was just playing and old game beyond good and evil with all the settings on low any help would be appreciated

A:ATi Mobility Radeon HD 3470 Problem

ATi recommends completely uninstalling legacy drivers before accomplishing an upgrade. In my experience, I experience fewer gfx driver issue if I uninstall ANY driver before upgrading.

Did you DL the driver from ATi and use their wizard to select PCIe or AGP, Win7, x86 or x64. Just checking.

Monk

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RELEVANCY SCORE 68.8

hi all
last day I upgrad my windows vista to a windows7 ultimate 32bits
since them i can play games in the pc(Asus X59 Sl)
every time that i start playing a game (like counter strike 1.6) the image appears with 2 black strips in each side of the screen and the image shrinks and i can?t open the catalize contro
i belive that is my graphic card...

any one can help me? i lost all hope in my contry forums (Portugal)
thanks all

oh I have a ATI Mobility Radeon HD 3470- 256MB

A:problem with ATI Mobility Radeon HD 3470

Go to device manager>click on display adapter>properties>details tab> in the drop down menu select hardware id. Copy and paste the results. torrentg is a master at getting these mobile cards to work with a modded .inf file. You can also go to ATI MobilityModder - DriverHeaven.net And follow the directions precisely and mod it yourself. Hope this helps. Fabe

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RELEVANCY SCORE 68

I'd like to know which one of this graphic card is better than the other. It would be best if it wasn't a biased opinion since a lot of people just go for one based on the brand or simply haven't tried out the other, so they just pick the one they're familiar with. Based on it's specification could someone give me an opinion and a reason as to why it's better? I don't quite get the benchmark section either.

Thanks in advance.

Flowerpoddess
 

A:Nividia GeForce 105M vs ATI Radeon HD 3470

the nvidia card beats out the 3470 in 3dmark05 by 300 points, it would make the difference in some cases, but not many at all, I'd say if you're pinching go for the cheaper one, its extremely difficult to visually see the difference between the two cards. Without running benchmarking software. The nvidia card is about a 10% increase in performance in 3d applications.
 

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RELEVANCY SCORE 67.6

Please help it worked fine for a while  after my daughter knocked it of the side but now it won't power on
I've tried different power adapters and still does the same thing
No power makes it to the computer at all, the yellow/ green light on the power transformer just goes out when it touches the computer  is there a safety switch on the mother board ?? I've tried it with everything disconnected
Ram
Harddrive
Processor
The battery
And still nothing
Does anyone have any suggestions ???

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RELEVANCY SCORE 67.6

Dell Optiplex 360 does not power on. There is no audible click when the power button is pressed. I have gone through the following Dell Troubleshooting Videos and articles. 
My PC Won't Turn On! (Official Dell Tech Support)
No Power? Learn about Dell's Built In Self Test for power
No POST, No Power, No Video on a Dell Desktop Computer

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RELEVANCY SCORE 66.8

A couple weeks ago I was using fruity loops program and all of the sudden my screen went black and "d-sub power save mode" was all that was shown. After a few restarts my PC would start normally but take me directly into bios where I disabled the power save mode but still went blank after a few hours of running normal. I tried restarting as I had done the first time but noticed my screen stayed blank after multiple restarts. Eventually my PC had brought me to the bios page as did before but when I would exit bios this time Windows XP no longer appeared and I was back to blank screen. Now I can't even access bios and the screen stays blank but the fans and cd drive work and everything sounds normal on startup.

Here's what I've tried but had no luck.
1. Reseated the memory and agp video card
2. Removed CMOS for hours and put it back
3. Thoroughly cleaned inside PC
4. Switched power cables and tried monitor on a laptop and monitor works fine on laptop
5. Pressed all key commands
6. Inserted Windows XP cd and I can hear it running but no picture
 

A:Monitor blank screen "power save mode"

If you have more than one RAM stick try one at a time. Disconnect all drives, extra cards (sound etc.) leave just CPU/HS/fan, RAM and vid card. Try video card in another system. Replace power supply. I realized these last two are not always possible.
 

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RELEVANCY SCORE 65.6

I need an advice for buying a dedicated video card, for my Dell Optiplex 7010 SFF. Curently I have the Intel HD (Intel i3 3240), but I want something more.
Ive found the AMD Radeon HD7470 at a good price, but also the Nvidia Quatro 600 (low profile).
My question: Will Nvidia Quatro 600 work on my system?
The Dell Optiplex SFF has an 240 W power supply. The PCIex16 Slot (BLUE) (Voltage supported 3.3V/12V) has the maximum wattage = 50 W, and the Nvidia Quatro 600 (low profile) has the maximum power consumption = 40 W.
And, if I want to upgrade my CPU to i7 3770 in the future, will the power be enough?
Maximum Power Consumption
Maximum Power Consumption
Maximum Power Consumption

A:Dell Optiplex 7010 SFF video card advice (nvidia quatro 600 vs Radeon HD7470)

I've started this thread almost a year ago, looking for some answers. No one answered. I have meanwhile upgraded some components, taking the chance ... 
- 250 Gb SSD (Samsung 850 EVO) 
- 32 Gb DDR3 1600 (4 x 8 Gb Crucial CT102464BA160B)
- PNY Nvidia Quadro K620 
The next things I have in mind: a new CPU (i5 or i7) & another SSD drive (850 PRO this time). 

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RELEVANCY SCORE 64.8

Dell Optiplex 7050 Connects with three monitors. Those monitors are the same model (Dell 19 inches).
Dell Optiplex 7050 has three ports (VGA, Displayport, HDMI) for connecting monitors. 
Monitor 1 :  VGA - VGA
Monitor 2 : Displayport - Displayport
Monitor 3 : VGA - VGA - VGA to HDMI
Three monitors are working fine with extended mode.
But when I tried to duplicate two of monitors, it will pop up unable save display settings message. 
Does anyone know why and how to fix this issue? Thank you!

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RELEVANCY SCORE 64

This machine is locked in sleep mode as verified by the screen. No amount of keys pressed or mouse toggled will open it. Also i can not open the disc drive. There is a amber light on on the motherboard. I turn the power off for 1 hour and then turn it on you can hear a click then all stops except for the lights (incl switch on lights)
I replaced the ram with a known one from another computer, that was the only spare part i have. I would appreciate any input. Thanks
 

A:Dell Optiplex 6x 620 Locked in Sleep mode.

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