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Laptop battery not charging, battery not identified, 0% battery life

Q: Laptop battery not charging, battery not identified, 0% battery life

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

RELEVANCY SCORE 200
Preferred Solution: Laptop battery not charging, battery not identified, 0% battery life

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A: Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged. Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 144.8

For quite some time now i am having a problem with my battery not charging.
My laptop model is "DELL INSPIRON 15R SE 7520" running "Windows 8.1".
Sometimes when i Switch ON my laptop i receive an error saying "WARNING: The battery cannot be identified. The system will be unable to charge this battery.Strike the F1 key to continue, F2 to run setup utility."And when i press F1 computer starts normally but it doesn't take the charge from the adapter.
And sometimes it would just start normally without any warning. It accepts the charging and everything goes well.
THINGS I HAVE TRIED:

Purchased a new battery "DELL ORIGINAL 6 CELL Li-Ion Battery".(old one was a 4 CELL battery).
Tried using 2-3 different adapters of the same model but no luck.
Tried using 2-3 different batteries(all 6 CELL as no 4 CELL battery is available in the market nearby). This too didn't work.
Tried removing the battery and using computer with only power adapter connected. Doesn't give any message and worked properly.
Tried using laptop with only battery having some charge in it. Gives the warning on startup. And won't charge if adapter is connected(shows plugged in,not charging).
Tried updating the BIOS driver.
Running hardware diagnostics when receiving the warning at startup gives:Error Code- 2000-0132Validation- 115087Msg: Battery- The battery is reaching end of its usable life.
Running hardware diagnostics when no warning appears at startup give:Al... Read more

A:BATTERY CHARGING PROBLEM (BATTERY NOT IDENTIFIED)

If you've tried multiple adapters and batteries to no effect, the only thing left is that the mainboard is bad.

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RELEVANCY SCORE 131.2

Hi,
Find 14 easy ways to prolong your laptop battery life and find more Laptop, Processers, Hard Drives, Desktop PCs, Anti Virus and User computers at a good price in findnearyou.com Findnearyou.com
 

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RELEVANCY SCORE 128.8

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 128.8

I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

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RELEVANCY SCORE 125.2

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

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RELEVANCY SCORE 120.4

Hi there!  Since the battery life of 320S is less than stellar, I tried to find ways of enhancing it beyond the beaten paths. When examining which batteries are compatible to mine, I noticed that besides three two-cell types (7.2V),- 5B10M49825- 5B10M49823- 5B10M49822 (this is the one the laptop came with)three three-cell units (11.4V ) were offered as possible replacements. These are:- 5B10M49826- 5B10M49824- 5B10M49821 My question is:What effect does the change of the battery voltage has on the battery life? Has anybody tried this change and what were the results?I think this strongly depends on how the onboard voltage is generated: A very primitive voltage regulator would simply turn the excess voltage into heat and would have no effect on the battery life.A more sophisticated regulator would detect the incoming voltage and could (the conservation of power applies) turn additional voltage (e.g. 11.4V) into additional current at a lower voltage (e.g. 7.4V), yielding a longer battery life. Can Lenovo say how the onboard voltage regulators will react to an aleviated input voltage ? can the battery life be extended this way?Has anybody already tried this conversion and if so, what was the result? Best regards and thanks in advance,Matthias

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RELEVANCY SCORE 120

Despite the manufacturer's claim of 7 hours battery life on my Lenovo Ideapad 320S-14IKB - 81BN (S/N: MP1CHQTJ), I only get around 3-4 hours. This is with light usage, Reddit, a little bit of youtube etc. CPU usage was mostly around 0-5% the entire time. This was with the max CPU state in power settings reduced from 100% to 85%. However, I do have the screen at 100% brightness. As a different test, I tried doing (almost) nothing (apart from keeping the screen bright), and got 6 hours out of the battery. Is there a simple solution to increase this? It's only a 30 Wh battery (2 cell). Maybe in the future, a 60 Wh (4 cell?) one will come out for this model?

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RELEVANCY SCORE 119.6

Hello!  I am seeking the sage wisdom of veteran thinkpad owners for an upcoming purchase.  I am considering an x250 (i5, 256 ssd, 8gb, 1080P ips non touch, with nothing but a fresh install of Windows 10 pro 64 bit and MS office pro plus) to use for the next two years while I complete a degree(mostly paper writing, web browsing, netflix/youtube etc..nothing heavy). I prioritize a good keyboard, good battery life, light weight(under 3lbs), durability, and saving money if possible.  With that said, I can't deal with laggy performance and lackluster battery life. I "could" buy a new laptop, but am having a hard time justifying spending that much since my usage is so light.  My previous laptop was a macbook air and it served me well, but the keyboard never really impressed me. I sold it, bought a nice Chromebook(12.5 inch screen) and pocketed the change. I have not had a "real" computer for a few years now and it's time.  What say you? 1) Will the above spec x250 provide me with decent performance/battery life for the next two years?1a) What kind of battery life can I expect with this setup and a flush battery?  2) Any other recomendations? I really like the X1 carbon, but the price is tough to swallow with all the issues I am seeing. However, that larger screen sure would be nice on the eyes. 3) Though I would prefer to not get another macbook, with the rumored update to the macbook air right around the corner said to be arou... Read more

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RELEVANCY SCORE 119.6

Hey there,
Yes you read it correctly: I have just received mine, which I purchased because of battery life and overheating and fan noise issues on the Dell XPS 13 i7 7th gen. The 8th gen was supposed to have solved all the issues the previous version was plagued with...
Well... I unboxed it, loaded all of my softwares, installed all the WIndows updates, Dell drivers, you name it. Charged it and started using it. When I unplugged the power cord, first estimate was 4hrs on the Windows battery indicator. Then I installed BatteryBar to have a more reliable estimator. Same.
Later on, I discovered a very strong and very loud fan. Unsurprisingly, the underneath was burning hot.
Got the support team on the phone, whilst I was talking with them, the fan kicked in and I even could give them a glimpse of how loud that was over the phone.
Has any of the lucky owners of the XPS 13 i7 8th gen come across similar issues? 
Sometimes, I am just baffled by the world there is between the promise and the reality....

A:XPS 13 8th gen i7 16GB RAM QHD+ Battery Issues 4hrs battery life tops

A brand new system may have an unusually high level of background tasks running simultaneously, such as Windows and other applications checking for and downloading updates, Windows monitoring your usage to optimize technologies such as PreFetch for your usage patterns, etc.  You might want to conduct a battery test after things have settled in a bit more.  The QHD+ display takes 2-3 hours off of the expected battery life, but you should still get 7-8 hours under normal use.  Then again, if you're heavy on WiFi and max out display brightness, you'll get less than that.  The fact that the fans are kicking on also suggests there's an unusually high level of background activity running, so check Task Manager to see if you can find out what's responsible for that.

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RELEVANCY SCORE 118.4

I finally upgraded from the X201 to X270. This is a refurbished mahcine from lenovo. My internal battery discharges very fast. I ran through the utilities. I was on for 2.5 hours surfing with Google Chrome and only had 20% left. Is this normal? If not, I will need to buy an extended battery. My X201 lifespan is much better.

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RELEVANCY SCORE 118

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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RELEVANCY SCORE 118

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 118

Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

A:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

Dear ejn63,
Thank you very much for the quick reply.
I just did F2 at powerup and found the adapter was displayed as 'Unknown.'
I would order the new AC adapter today and see how it goes.
Will report when solved.
Thank you again.

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RELEVANCY SCORE 117.6

Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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RELEVANCY SCORE 117.6

HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











Solved!
View Solution.

A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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RELEVANCY SCORE 116.8

Hello
I recently purchased a new battery for my laptop. Its charging upto 92/93% and then the battery icon shows that 93 % available, plugged in, not charging like this..

so.. I have tried charging it for a very long hour to see if it exceeds 93%, but that didn't work. There is no such power plan option in my laptop which limits the charging percentage.
Note that this was the same issue with my first battery. And after using it for a while, it automatically started charging to 100%.
So, should I be worried?

Second question, I keep my laptop on for most of the time. So how should I discharge and recharge it while using it? Or should I just keep it plugged in for 24*7 since it doesn't charge beyond 93%? What should I do?(Note that my battery is hardwired, its inside the laptop, removing it requires disassembling the laptop)

Third question, My laptop battery wear level keeps changing(I checked it using almost all the softwares like HWinfo, HWmonitor). When I bought it, it was 1 %, then it went to 7%, after next reboot, it was 5%, and now its 9%)

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RELEVANCY SCORE 116.8

Hi,

I wanted to how to avoid this battery damage. This is my second experience with this issue. One was with my first laptop Toshiba bought in US, which when using in EU and charging it with the same charger + adapter, the battery life decreased significantly. The battery would only last 20-30min or so. Where as before it was about 1h to 2hrs. The second one is with my current Macbook also bought in US and now using in EU. Same thing. I just changed the removable adapter on the charger and again full charge only gives me about 1h or so where before it would be 2-3hrs. Any ideas how to resolve this problem?

Regards
Tony
 

A:Battery life decreases after charging in EU using US charger.

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RELEVANCY SCORE 116.4

I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

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RELEVANCY SCORE 116.4

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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RELEVANCY SCORE 116.4

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

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RELEVANCY SCORE 116.4

hi guys, i want to get a battery for my acer aspire 5315 laptop that will give me the longest possible time on the go.

what will i need 4 cell, 6 cell 12cell? which one?

ps. and i know that i can change powerplan and tweak some settings but i think a new battery would be best.

A:best battery to give longest battery life?

Assuming that they are all designed to fit your laptop, you need to look at the ratings. Basically, you want the one with the greatest Ah (amp?re-hour) as that should last longest. Although this usually means the battery with the most cells, it doesn't always follow. Check their specifications.

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RELEVANCY SCORE 116.4

My family, myself are long time Lenovo Thinkpad T users.  I currently have a T 520.  It's fine as it always has been and quite pleased,  but I would now like something much lighter and it has developed a little glitch that doesn't seem reparable.  I will still keep it as a second, back-up laptop.  I just ordered the T460s that is to my liking and right in my price range (got the basic one new from Lenovo for under $800).   But to my dismay and amazement, I keep reading and hearing about lousy battery charge times ranging from 4 to 7 hrs when it is suppose to be at least 10 hrs.  And about all kinds of efforts and ways to increase it with apparently little success.   I have searched several times in this Thinkpad T forum (and elsewhere) on the latest, up to date info and experience regarding the battery and maximizing, extending battery life for the T460s.  I have not found anything beyond around 10/16/16.    As of 2/12/17, I am wondering what battery is now going into T460s, like the one being built for me.   Is it the same as always or something diferent, new, improved? Are T460s users still having the same problems and issues with the length of the battery charge? Has anyone found something, anything that really does maximize, improve or extend T460s battery life? Thanks, Randy   

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RELEVANCY SCORE 115.6

i buyed dell i5 3443 just 3 days ago and it has just 2 hours battery life and doesn't charge up to 100% it charges only upto 97% .
it has a problem that when the battery life becomes 61%  it goes down to 7% in a second and shutdown the laptop........................... i have warranty but i am in mountain area in nepal please help me with it...

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RELEVANCY SCORE 115.6

This is my statistics from lenovo settings regarding my battery. I would be glad if I can get your opinion regarding whether this is normal or not. Whether it is going down too fast. Remaining Capacity: 39.75 WhFull Charge Capacity: 42.19 WhCycle Count: 30Manufacturer Name: LGCManufacture Date: 8/19/2015First Use Date: 9/18/2015Design Capacity: 50.22 Wh Do you think that my battery is degrading a bit too fast considering it has only seen light amount of charge cycles and it has only been one year? I am surprised that the full charge capacity is now only approximately 42.19/50.22 which is only 84% of total design capacity. Is this somewhat normal in terms of battery degredation? I have an old thinkpad T510 where according to its power manager it still has like 90% charge capacity of the designed. Maybe it is because in the old power manager it had the charge threshold and the new thinkpad x1 with windows 8/10 did not. Fortunately there was an update which allowed for Charging Threshold so that should help increase the battery longevity....but alas it came too late haha... 

A:Battery Life Charging Capacity on Thinkpad X1 Carb...

User88888888 wrote:
This is my statistics from lenovo settings regarding my battery. I would be glad if I can get your opinion regarding whether this is normal or not. Whether it is going down too fast. 

That does seem a bit fast. Below are the stats from a 2nd gen X1 Carbon with an older battery and higher cycle count.
 
That said, battery deterioration depends on many factors like temperature, recharging protocol, manufacturer, etc. It can vary from battery to battery. This is like how brake and tire wear can differ based on automobile driving habits.
 
As far as I know Lenovo considers a battery to be defective if the Full Charge Capacity becomes less than 80% of Design Capacity in the first year. Seeing as your battery is close to that threshold I'd contact Lenovo to see how flexible they are. Also ask if they've seen significant differences in premature battery wear between LGC and SMP batteries. 
 
?

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RELEVANCY SCORE 114.4

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 114.4

I was notified of the battery recall and removed the battery to get its serial number.  After putting the battery back in it will no longer charge.  The light next to the power cord plug in also is no longer lit even with the power cord in.  I ensured the powere cord was properly pluged in.  Everything was fine pior to removing it and putting it back in.  Very strange.  Is there something that has to be done once a battery is taken out and put back it?

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RELEVANCY SCORE 114.4

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 114.4

I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

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RELEVANCY SCORE 112

I read reviews all the time about the Battery life, or the lack thereof on laptops.Most quote benchmarks that I don't have access to try, such as Bapco, MobileMark2014.I read that this is a performance battery life benchmark but I don't understand that.I ran web browsing test and I saw that the performance on my laptop changed considerably depending on where I have by battery slider set. Does Lenovo have guidence for this ?Is Microsoft effecting the performance of my laptop thru the operating system ? Is the system performance expected to be slower when I am not plugged into AC ?

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RELEVANCY SCORE 110.8

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 110

Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

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RELEVANCY SCORE 110

Hello DELL COMMUNITY,
I can't believe this is an unsolvable issue...
my Studio XPS1340 isn't that old...
and my battery was replaced by warranty a little over a year ago...
it was charging fine...then suddenly, when I rebooted, I got:

WARNING: The battery cannot be identified.This system will be unable to charge this battery.Press Any Key to ContinuePress <F2> 2 times to enter SETUPPress <F12> and Any Key to enter Boot Menu
Do I just need to replace the battery?

A:WARNING: The battery cannot be identified. This system will be unable to charge this battery. Press Any Key to Continue Press <F2> 2 times to enter SETUP Press <F12> and Any Key to enter Boot Menu

Hi,
I apologize for the inconvenience caused to you. You can follow the steps below:
Drain the residual power of your computer and recaliberate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

If the issue still persists, you can update the BIOS of the computer.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.

Click on the below link: http://dell.to/Th8z4k
Click on “Download File”.
Select “For Single File Download via Browser”.
Click on “Download Now”.
Save the BIOS on your desktop.
Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
Follow the prompts on screen and restart your computer.

 Please reply with the findings.

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RELEVANCY SCORE 108.8

Hello everyone! Not sure if this is an issue but it's surely annoying to know, that battery N1 drains at 5% and the other stays at 100%. Is it possible for a mixed discharge between both batteries ?After all the LIFE of the first battery (while using battery only power) is shortened a lot! Is there any option in LENOVO VANTIGE that I am no aware of ?I looked everywhere and i can't find anything.. Bios latest update 1.30 Thank you very much!

A:T470s BATTERY 1 drains to 5%, BATTERY 2 stays at 100% (BATTERY PRIORITY)

Sorry  but see below post.  Basically you cant set discharge order.  The laptop checks battery wear and bases discharge order on that.  Many people including myself have asked for a BIOS switch or at least an option on discharge order but nothing has happened so far and I dont think its going to happen either.  I do not speak for Lenovo..
 
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470-power-bridge-wired-battery-discharg...

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RELEVANCY SCORE 108.8

Hi guys. I have a T470 and after the latest Windows update I encountered a battery naming issue. Before the update batteries had proper order and were named accordingly: battery 1, battery 2, no surprises here. But after the update I noticed the order has changed to battery 0, battery 1 (attached pic below) Yeah yeah, I understand arrays start at zero but what is that? I was just wondering is it just me or you guys have the same situation going on with your batteries? Is there a way to change the order back to "normal"? .


























battery_issue.JPG ?20 KB

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RELEVANCY SCORE 108.4

Hello,
A week or two ago, I started seeing a pop-up appear on my Inspiron screen (I run Windows 8). The pop-up said that the AC adapter was not recognized, and therefore, the battery would not charge. It was the same 65W adapter that came with the laptop. I hit F2 at startup to check the BIOS, and it said the adapter wasn't recognized. I decided to order a new adapter. While I waited for it to arrive, the battery gradually drained down, but the laptop continued to work while plugged in.
The new adapter came today, an official Dell adapter. I plugged it in... Same error message. Adapter not recognized.
I ran a check on the battery; the system says the battery is fine. I pulled the battery, and the laptop still worked via the adapter. I jiggled and checked all the connections. Couldn't find an issue and couldn't make it work.
I checked the BIOS version and date, and it's from 2013. Time for an update! I downloaded the latest version, but here's the problem: It won't install without the battery sitting at at least a 10% charge. The battery, of course, won't charge with either adapter (it's reading at 1% now). So I can't update the BIOS without some battery life, but I can't make it recognize the adapter and charge the battery without the updated BIOS (assuming that's even the problem, but I'm hopeful that's all it is).
If anyone has any suggestions for how I might make this work, I would very much appreciate it! Thank you!!!

A:Catch-22: No BIOS updated without battery, no battery life without BIOS update...

Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
If you don't know, type msinfo32 onto the search box, and then look for System model.....
In the meantime, please check the USB port, where the AC adapter is plugged into system, is loose. You could also wiggle the Adapter's end while checking it in the BIOS to see if the Adapter's type appears.  

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RELEVANCY SCORE 108.4

My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

A:Battery not charging, message says "Battery has experienced permanent failure"

Hello SHUBHAMSINGH.ARARIA,
It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!

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RELEVANCY SCORE 108.4

I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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RELEVANCY SCORE 108

The battery light on my Latitude 7370 started to flash in orange and the laptop is not using the battery. It does not start when the AC is not plugged, and shuts down immediately after the AC is unplugged. However, the Dell online diagnostic test for battery passes it as working OK (the test for motherboards also passes). In BIOS, I can see the battery as 100% charged; however it also says "Health: Communication Error". A week ago the battery still had enough charge for up to 5 hours of office work. I have tried to unplug the battery, start the laptop without it, and then plug the battery back. I have also tried unplugging and plugging back the CMOS battery. Neither of these helped at all. I have been using the laptop with WD15. The behavior persists on 2 different WD15 units as well as on the default AC charger.

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RELEVANCY SCORE 108

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

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RELEVANCY SCORE 108

As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

A:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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RELEVANCY SCORE 107.6

Hi, Is it best that when a laptop is in use, it should not be plugged in. Basically, run on battery only, then only have it plugged in to charge the battery. If it's plugged in and in use will it wear out the batter quicker.

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RELEVANCY SCORE 107.6

I'm new to the boards. Apologies if this is a tired topic, but I would appreciate feedback. I'm about to buy my first laptop, and am finding out that the one I'm trying out, a low-priced model (Toshiba Satelite M30X/M35X Series), lasts only about an hour and a half before needing to be recharged (if playing a dvd, it lasts only about an hour). Somehow I had guessed that batteries lasted longer in laptops. Am I nuts?
Two questions:

1. What is the normal life for a laptop battery?

2. And if I want to stay in the relatively low-price arena, what are the best laptops to consider in terms of battery life?

Thanks.
 

A:laptop battery life

1. I'd say between 45 minutes and 3+ hours. My Thinkpad lasts on average 2 1/2 - 3 hours doing office work.

2. Depends if you think Thinkpad is in the relatively low-price arena.
 

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RELEVANCY SCORE 107.6

Hi,

I recently bought a brand new Sony Vaio laptop and it stated that the battery life of this laptop is 3.5 hrs. Now since the battery is fully charged on my laptop it is telling me that I only have 2.50 hrs at a 100%? Anyone know why that is, or do I have to go back to the retaiiler and purchase a new battery ?. The laptop is covered under warrenty, since I only purchased it about 6 days ago.
 

A:A laptop Battery life

That sounds about right.....if you go into Power Options in Control Panel...you can set things for power saving and make the battery last longer.......
 

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RELEVANCY SCORE 107.6

Hello

I have a Toshiba equium m70 and the battery life is pants.

Is there any way of increasing this by possibly buying a bigger battery?
 

A:Laptop battery life

Many laptop models have high capacity batteries available, check with Toshiba.
 

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RELEVANCY SCORE 107.6

Just curious...

I have 3 laptops. 3 yr/old HP gets just under 2 hours. 1 year old HP gets about 2 or so hours and my 2 month old Lenovo gets nearly 4 hours.

A:What's your laptop's battery life?

2 month old compaq does about 5 hours on high performance,and 6 on balanced,8-10 on power save.
runnning vista premium 32bit

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