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Black Screen of Death combined with desktop freezing

Q: Black Screen of Death combined with desktop freezing

Let me start at the beginning of my current saga.

1. I received a blue screen of death about 4 months ago, the first time I had ever received one before. I restarted my computer and everything has been fine since then.

2. More often than not, I close my laptop at the end of the night and let it hibernate, only shutting it down every once in a while or restarting for windows update. Last night, I opened my laptop and had a few Chrome tabs open, as per usual, and everything was fine. Then for some reason everything froze. A freeze that locked everything up. I want to attribute this to windows update reminding me to restart after my previous update. I proceeded to force shut down and restart, then the black screen of death hit me. Just the mouse on the pitch black screen. Prior to the initial black screen of death, a popup occurred wanting me to end the process of "Windows Operating System" if memory serves. Since the computer is frozen, rarely can I click cancel on this. (Note: this popup will continue to happen later on)

3. I did a system restore to the first previous date at the F8 screen upon startup. It was successful but same result. I attempted further system restore points to the 3 other restore points but they all failed.

4. Several attempts to boot into Safe Mode were unsuccessful. Further attempts to boot into the regular startup resulted in being stuck at the Black Screen of Death.

5. Finally calling it quits for the night, I started back again this morning with a chkdsk from the F8 screen upon startup. It came back with the first stage reporting: "2111 large file records processed, 0 bad file records processed, 2 EA records processed, 53 reparse records processed." All other 4 stages were clear.

6. Following this, I booted into Safe mode successfully and was able to save important documents and went to msconfig. There, I did a diagnostic startup with nothing running, rebooted and the computer worked correctly. I switched over to selective startup with very little running upon startup and everything was fine. This makes me think that it is a software issue.

7. I eventually got back into my normal startup that loaded everything on startup. The result almost looked good but then it froze once more, turning into the Black Screen of Death.

I am unsure where to go from here. I will post my computer's specs below. Thank you for any and all comments and support.

HP DV8t-1100, Windows 7 Professional x64

Processor (CPU)
Type : Intel? CoreTM i7-720QM Quad Core processor
Speed : 1.6GHz with Turbo Boost up to 2.8 GHz
Cache : 6MB L3

RAM : 8GB DDR3 System Memory (2 Dimm)

Graphics Card
1GB Nvidia GeForce GT 230M

Preferred Solution: Black Screen of Death combined with desktop freezing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Black Screen of Death combined with desktop freezing

Also, when the Black Screen of Death occurs, no keys work. Not ctrl-alt-del. Not shift 5 times. Holding the power button to shut down is the only thing to do.

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So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.

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I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

A:blue screen of death,black screen,freezing...

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Hi allI got hit with a Trojan last night - thread here: Trojan horse: Backdoor.Generic12.GOG.dropper and having done a GMER rootkit scan, I'm left with a black screen no matter what I do.Even in safe mode, I get the black screen with "safe mode in the corners" and all I can do is use task manager. Am also getting a dialogue box that says "FFE.EXE has stopped working ..." - could be a virus offspring or something else. Can no longer get on the web via any browser, so downloading fixes appears to be a challenge.I don't have the original Vista discs so is there any way to fix the black screen or at least retrieve all my files (via some kind of cable or USB card)?ThanksNS

A:Black screen of death on bootup - no access to desktop at all

Why don't you post back in your original thread?

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Hey All,

Ive been searching on the net since Friday and found a variety of "solutions", but none of them have worked... Here's my issue:

Back when it was released, I installed Windows 8 preview on a new partition of my Windows 7 laptop. Ive been switching back and forth no problem, but about a month ago when trying to log in, I typed in my password and was stuck at the black screen with a cursor. After a few restarts and startup repairs it sorted itself out.

Now, it's happened again, but this time, startup repair isn't doing the trick. It reports no OS found in the error.

I am dual booting between 7 and 8, and in trying to login to 7, typing my password, it again brings me to the black screen with a cursor. I cannot press Ctrl+Alt+Del to reach the task manager and manually start explorer.exe, and same thing happens in safe mode.

I have checked my C drive and saw there were backups of my explorer.exe, so I tried to switch them up with the current one. At one point, I could get to my desktop and see all of my taskbar icons, however hovering over the taskbar would show a loading cursor and I could not open anything. Restarting again brought me back to the black screen.

I have tried fixboot, fixmbr, BCD editor, etc, to no avail. I have also tried "last known good configuration", system restore (which reports no restore points...) and checking the registry to verify explorer.exe is the only listing in the Shell file.

Also, virus scan MBAM and othe... Read more

A:Black Screen of Death, Cant Access Desktop, errors 0xc0000185


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So i got this pc a few years ago, i havnt treated her too well, i will be getting a new one v soon if this cant be sorted.

for last couple years maybe i always had these dots that appear on my desktop, they flicker but go away when im running a game/video.
heres a link of the dots

randomly but fairly rarely my pc has frozen, but over the last couple of days it keeps freezing in game and today it froze again loading skype after i had to restart because of a freeze. So done a disk clean up, removed as much as i could.
any ideas/help would be great

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I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

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I just got the new HP Envy a few days ago, and regularly every 30 minutes or every few hours I am getting a black or white screen of death. Leaving the computer on does nothing; though stopping it and restarting has always worked thus far. It is not overheating.

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Hi been tying to solve BlackSOD for awhile now, can be very in frequent problem , then at other times, I will get a lots of Blacksod all at once.
PC will fail most of the day for days on end. Then Balcksod stops for while , like right NOW. Today PC booted no problems able to post.
Last night PC would not work at all, for hours. PC was going into a BlackSOD , when staring Windows. or soon after desktop appears.

Here are my specs: All compents where bought in 2011 at PC D.I.Y , store PC D.I.Y then built the PC. , not me :)

OS: win 7 64 bit Home premium , purchased at PC D.I.Y install by PC D.I.Y on the 17/01/2011 or thereabouts, ( reading off invoice).

AGE OF SYSTEM HARDWARE: All components where new when built on the 17/1/2011, or thereabouts.

AGE of OS: OS has not been re-installed since it was first installed, but have re-installed from a backup 12/12/2012 approx. ONCE, to try and stop BlackSOD. which started sometime in FEB/March 2013.

CPU: Intel 17650/3.00Hz/4.8GTs QPI/8M CACHE/LGA1366

GPU: ATI 6950 using ATI 12.10 version using older driver as 13.1 driver Blacksod still happened.

Motherboard: ASUS Sabertooth-X58 LGA1366,6DDR3,SATA3,UBS3,RAID,RMGS-6GBRM

PSU: PWCO-HX-750 , Corsair HX-750 ATX Modular PSU 140mmFAn 80Plus sliver

CASE: Antec 900 Two Black ATX Tower Case, lots of fans

System manufacturer: ?
Exact mode number: ?

A:Black Screen of Death or Black Gaming Screen of Death


How are the temps and voltage readings? If the PC is currently overclocked please reset back to defaults for testing purposes

Boot into the BIOS and post the temp and voltage readings. Usually Under Hardware Monitor,PC Health Status, or similar.

Once you have this info Install HWMonitor and take a screenshot of the program at idle and under load.

There could be a possible problem with the processor that could be caused by heat or voltage, or a bad CPU.

Download and install Prime95 (if you don't already have it installed) and perform the test
-Open Prime95 and choose Just stress testing
-Run each test (Small FFTs, In-place large FFTs, and Blend) for a few hours each to see if there are any errors produced or critical temps reached.

Common Platform Error Record @ fffffa8008925038
Record Id : 01ce475c64645785
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 5/2/2013 17:42:27 (UTC)
Flags : 0x00000002 PreviousError

Section 0 : Processor Generic
Descriptor @ fffffa80089250b8
Section @ fffffa80089251... Read more

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My first time I had this BlackSOD problem was while playing BF3 , a few months ago, one day all good , next BlackSOD , the only way out, was a reboot , as keyboard and mouse where non- responsive. The only thing I had done was install an ATI 13.1 beta driver. I got rid of it and went for the normal one ATI driver 13.1
Since then I have come to suspect the drivers for ATI, ( now using 12.10 non Beta, tried ATI 13.1 ones still got the BlackSOD) & Razer deathadder when I was using the Synapse 2.0 version. I'm now using the legacy DeathAdder_driver_v3.05_Eng instead. Still getting BlackSOD.
But since I'm here posting , I would like know how to stop the BlackSOD. as would half the planet.
At this time 3/5/2013 my PC has been running for hours will out any problems , using the ATI 12.10 but last week , when I was using the ATI 13.1 drivers it took 6 attempts of trying to get the PC to stay ON.
As of the 3/5/2013 PC boots up with out any problems , Until of course I run anything like a GAME!. Then I can be certain a BlackSOD will happen at some point. like a few nights ago while playing BF3 for a few hours. BlackSOD in the middle of a game, The BF3 gamers nightmare!.
I tried to do an Up-grade using my Win 7 64 home , that is, keep all my stuff and let window re-install itself , but the Windows Compatibility Report comes but BLANK , only saying "An error prevented a required compliance check from completing. Cancel the installation... Read more

A:Black Screen of Death or Black Gaming Screen of Death

First things first update your BIOS it is very old:

BIOS Version: American Megatrends Inc. 1304 , 2/08/2011
Next uninstall the following it is likely doing more harm than good:

Start Menu\Programs\Wise Care 365
Start Menu\Programs\Wise Disk Cleaner Free
Start Menu\Programs\Wise Registry Cleaner Free
Start Menu\Programs\Wrye Bash
Next run some hardware tests the errors you are getting indicate possible hardware failure / defects:
Furmark will stress test your GPU
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Also report the temperatures of your GPU at idle, and when it maxes out during the stress test
Next run prime95 this will stress test your ram/CPU:

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTe... Read more

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Not sure what is going on right now. My computer was fine this morning before I left for work. My wife said it was working fine this morning, and then she left it for a while and when it came back, she was getting blank screens.

When I took a look, it was blank. I did a hard shutdown and after the welcome screen, got a black screen of death. After several reboots, it finally got to the tile screen, but froze there.

So, right now, I'm operating out of safe mode where things seem more normal. Anyway, here are the logs.

Thanks in advance.

A:Computer freezing, and black screens of death



Rt630x64 Rt630x64.sys Mon Jul 30 12:03:12 2012

Uninstall or update:

FNETTBOH_305 FNETTBOH_305.SYS Fri May 13 01:09:28 2011 (4DCCBD08)
FNETURPX FNETURPX.SYS Wed May 30 23:00:47 2012 (4FC6DEDF)

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i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and wifi button lights up on keyboard and fans are running but black screen no response. it is not a graphic card problem not a hardware problem at all. please help

A:Black Screen of Death true black no keys work at all!!!HELP

Do you see the bios splash screen?
Did you ever enter BIOS before, so you know how to do it?
Do you see the win7 animated welcome screen (prior to logon)?
cd repair disc .... you mean this? System Repair Disc - Create

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Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem


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I have Windows 7 Ultimate 32 bit. So, these are my problems described in the title. I cannot change desktop from black, only can set a picture as a background.

When I am in pictures folder for example, I see blank or black thumbnails.
When I right click and go to personalize, I can see black themes instead of actual pictures.

I tried almost everything.
- reinstalling video driver
- clearing thumbnail from disk cleanup
- resetting dwm.exe
- going into safemode and then restaring into normal windows
- I tried fixing shell by using "fixshell"
- clearing & repairing registry errors
- ran an error checker
- ran a file checker

I have Microsoft Office 2010 - I heard that it could be the issue, but maybe I am not right, anyway...

I attached a print screen photo.

And, I am hopeless, any help please? Thanks

A:Windows 7 black screen, black or blank thumbnails, and black desktop themes

I noticed you're not running Aero. Click on last item, left side - "Troubleshoot problems with transparency...."

Office 2010 should not be a factor here. Public pics folder is empty - it should have sample pics in it.

Validate your OS installation - Genuine Microsoft Software

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Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.


Forum example of a successful recovery here:


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Hi, I've been going through some problems with windows, I'll try to be the more clear and organized I can, let's start with my config and the symptoms I'm getting:PC Config:Core2Duo E6550GA P35 DS3 (rev.2.0)2x 1GB DDR2 800Mhz Kingston (in dual channel)GeForce 7200GS 256mb (512mb with turbo cache)HD321KJ Samsung Hard DriveSamsung SH-S203B DVD driveCorsair VX450W Power SupplyOS: Windows XP Pro x64 SP2 (I upgraded to sp2 just yesterday, before that I was running sp1)Symptoms: There are three types of symptoms, the most common is the pc simply restarting, note that I've already disabled the "automatically restart" in the system properties window and it keeps happening, other is the screen freezing, and then I have to restart it, and the last and less common is the famous Blue Screen of Death, also, but for only two times, instead of the freeze or the blue screen I got an empty black screen. All these types of crashes can happen independently of what I'm doing, It has happened while burning dvds with Nero, scanning with anti-virus, browsing the net, or even while I'm asleep and only the bittorrent client is up. Though, there is one peculiarity I think should be important, there's one program, the VirtualDubMod (build 2540/release), which is used for various kinds of video manipulating jobs, that every time I'm enconding a video with it, there is a crash, and I'm convinced it's not only coincidence, cause I have tried a... Read more

A:Pc Restarting, Screen Freezing, And Blue Screen Of Death

Sounds to me like a hardware problem, but the stability test should have revealed that.I'd suggest searching your hard drive for files that end in .dmpThen use this post to perform an analysis on the .dmp files: http://forums.majorgeeks.com/showthread.php?t=35246Make sure you select the Debugging Tools for x64 Windows when downloading them.Then post the results here for us to have a look at.

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The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,

A:Black Screen of Death during boot, before login screen


Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

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I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

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1) When booting the computer, after the motherboard splash screen the screen turns black and nothing happens. Everything is still on and the fans are running.

PC Spec's:
Motherboard: Asus M4A78-E SAM3 780 ATX
Processor : AMD Athlon II X4 620 2,6GHz 2MB, 95W, AM3
RAM: Corsair 4GB DDR2 800MHz/Cl5/XMS2-6400
Graphics (x2 Crossfired): XFX PCIe HD5750 512 MB
Power supply: Corsair VX 450W
HDD1 (Windows 7 (64) installed): HD500GB Samsung SP SATA-2 7200RPM Spinpoint F3
HDD2: 250GB storage
DVD: DVD RW Samsung 22X DL

This PC has been in use for approximately a year.

1) When I turn the power on, all fans start running like they normally do
2) Using the ASUS Express Gate splashtop that launches before the motherboard splash screen I'm able to browse all my files on both harddrives
3) Pressing DELETE at the motherboard splash screen takes me to the Bios Setup Utility, which I can navigate
4) At the Bios Setup Utility, it says that the Primary IDE Master and Primary IDE Slave are "Not Detected". Not sure if this is significant.
5) According to the Bios Setup Utility it should attempt to boot from the correct HDD. Trying to boot from the second HDD yields the same results.
6) Pressing TAB at the motherboard splash screen to view BIOS POST Message only leads to the same black screen
7) Switching the monitor made no difference
8) The monitor can't find a signal from any other ports

I'm at my wit's end. I do not und... Read more

A:Motherboard splash screen - then black screen of death =(

I went into the Bios Setup Utility and reset to factory defaults. I then changed the boot order so that I would boot from DVD before HDD. For some reason this did it. It now works. Maybe it just needed time to rest? Because this hardly sounds like the solution to my problem.

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I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

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This is not on my pc directly but it is on my uncle's laptop. He starts the computer and windows loads but right as soon as the window loading screen goes away the screen is all black its as if there is no video card enabled. we have also tried plugging in his monitor from his desktop since he has a laptop connector that allows you to hook a monitor up and display whatever is on the labtop. You can't navigate anything or anything liek that. Any Suggestions?

A:Black Screen Of Death!

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running windows 10. I keep getting a black screen and nothing works. once in a great while I will also get a screen saying windows encountered and needs to shut down. I've already checked to make sure it's not some kind of malware.

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I went to turn on my laptop this morning to print out my project before class started. Unfortunately for me, i recieved the black screen of death. This means that i got a black screen with a little white cursor in the upper left blinking. I waited and waited thinking that maybe the operating system would loan eventually; that was not the case. I restarted it and once again i got nothing. Is this a serious problem? and if so how can i fix it?

A:Black Screen of Death!

Welcome to TSG....

Do you have the recovery or restore software for this computer?

Also some system specs along with make, model, OS, and service packs installed would be good.

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I've got this Systemax computer that was handed down to me... It's doesn't boot up, but it tries. When I hit the power button, the fans go, but nothing on the screen at all.

Anyone have any ideas where to start diagnosing the problem?


A:Black Screen of Death?

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Just quickly typing this in safe mode. I updated my malwarebytes and I was told to restart pc (because it had found 18 pup's) which I did. Now after the wellcome screen it fades to black so only the white cursor is seen. This is a real pain and I don't know if the driver has gone again. My next reply will be on my tablet, can anyone offer any suggesstions on what do to please? Am running windows 7.

A:Black screen of death

If available, I'd start with the install disk and do a startup repair. The next step will depend on the results of this first step
Keep us posted

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Hello,I have spent a considerable amount of time googling for a resolution to the Windows 7 black screen of death. Sadly, I have not been able to find a solution on my own. I would appreicate any help with this. I've seen this before on Vista, but none of the fixes have resolved my issue.I am not exactly sure what was done to cause this. I last used my pc on Sunday to google a few things. No updates were installed, no drivers updated. Just 10 minutes or so of googling.Today, I turn on my pc and I get the black screen with the white mouse cursor. I have been able to bring up sticky keys and than from there open explorer. At this point I have ran Malwarebytes and NOD32 scans. All of which have come up clean. I was not surprised as these scans are ran on regular intervals.The only solution I have found that regularly poppped up in google searches was the registry change to add NT/Authority as the data value for one of the reg keys. However, this was already set on my pc and did not need changed. I have also tried the solution Here, but I think it was just the same thing as the registry change I did manually.I have also tried to restore the pc to an earlier time. This also did not work.-Thanks

A:Black screen of Death

Try here: http://www.troublefixers.com/black-screen-...ter+troubles%29

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Hi new here and to malware in general.

Laptop is starting up with a black screen, mouse pointer is moving. Nothing else. Ctrl Alt Del and Ctrl Shift Esc do nothing.

This is what Ive done so far.
1. Safe mode: no difference
2. Safe mode with command prompt: Can finally start programs from the command line.
2a. Tried to run superantispyware and received "application failed to initialise properly" error. The same message appears for SpyBotSD.
3. Removed HDD and scanned on another computer as a secdonary drive. No infections with MalwareBytes or superantispyware.

Help would be greatly appreciated.


A:Black Screen of Death

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Was working on the laptop when all of a sudden it blue screened. I was unable to copy down the code before it reset, but once it turned back on, the desktop is black. This happens right after I login. The taskbar is still there but there is no start button. I can boot into safe mode and its works ok. I've checked the event viewer and the main thing seems to be saying: The driver detected a controller error on \Device\Ide\IdePort0.

HP dv4t-1400
Windows 7 64-bit

Thanks in advance

A:Black Screen of Death?

If this is recent, you might want to try the System Restore option through the Windows safe mode.That should restore any changes that is causing this problem.

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Yes, thats a black screen, not blue

My problem is that my friend's computer will not load any type of OS. The computer has worked flawlessly for weeks. Then it just stopped. POST reports no errors. I can watch all of the boot procedure until the OS loading is going to happen. (RAM check, IDE check, RAID load, etc) I cannot even get the box to load Windows Startup from the CD...

I have checked the BIOS
I have swapped out the video card with another that works (the one I'm using right now)
I pulled all un-needed hardware's power cable to check for power issues
All fans are working
I can't get into Safe mode w/ F8, so it's not a screen resolution issue

Hardware Rundown:
AMD64x2 5400
ATI Radeon x1600Pro w/ aftermarket cooling added on to it.
Elitegroup KA3 MVP motherboard

Anyone have an idea?

A:black screen of death

Hi asmodeus47

Have you anouther HDD you can install and format and try installing an OS ?

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Last Saturday, my wife turns on the computer and says that when she tried to log in, it would just display a plain black screen.

As I investigated, sure enough, when I log in, I only get a black screen. I can move the mouse freely, but nothing is visible. I have tried the following:
The Prevx fixshell.exe program
Ran malware bytes antimalware in safe mode
CTRL+ALT+Delete & Ran new task: "explorer.exe" and I also tried "C:\Windows\explorer.exe"
I also tried copying a new 'explorer.exe' file from a fresh install of my exact OS from my laptop.
I verified my registry at HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe', but still nothing.

Nothing seems to be working. I can boot into Safe Mode just fine and see everything. But I can't boot into my computer/user normal anymore. I really can't do an OS reinstall right now. Please help!

A:Black Screen of Death - Tried Everything, what now?

Do the following steps in safe mode.Click Start Menu
Right click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Display adapters
Right click each display adapter in that list and click Uninstall (do not hit OK when the dialog pops up after clicking Uninstall)
Put a tick to delete driver software for the device and click OK
Restart Windows in normal mode

If you continue to have the same problem or other problems, let us know.

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This may seem wierd but in my case it is urgent!

Recently I was notified by Windows that I need to run a CheckDisk for C: drive. I dont knw y but this happened! Scanning and repairing C drive: 54% and got stuck there. So i did a force restart and this came "Preparing Automatic Repair" and then "Repairing disk errors. This may take over an hour" but after around 50mins nothing happened and the HDD light was dead. So force restarted it. And the scanning and repairing came again. But this time it finished to 100% booted up and mouse pointer came up. But if I move it, it stays for sometimes and then disappears. And if do this again the same thing happens. If i press Caps Lock or Num Lock it stays on for sometime and then turns off. HDD light blinks. But a black screen. I tried to boot into Advanced Repair *and correct it. But unfortunately no system restore points or anything. I tried restarting the ChkDsk but it corrected some parameters but no use. Booting into Safe Mode also failed because of the mouse pointer automatically hiding

Please help me




Windows 10 enterprise N

Intel corei7

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Hi everyone,

after houres searching and trying I can't figure out this problem...
And I'm hoping someone of you can help me out

My problem...
I'm stuck with the "Black screen of death".
I get the black screen with the white arrow that I can move, but I can't do anything else.

I've already tried the following:
- ctrl + alt + del to open task manager and open explorer.exe (no luck)
- ctrl + shift + esc (no luck either)
- Used my Vista cd to "repair my computer". (No boot problems found)
- Ran a checkdisk -r and -f from the repair console (nothing changed)
- Used the commando bootrec /FixMbr + /FixBoot + /BuildBcd (nothing)
- checked my RpcSs in the regedit.
- changed my Logs map to Logs_bad and created new Logs map (c:\Windows\System32\winevt)
- Tried to boot in safe mode (the same problem as standard boot)
- Put the HDD in an external case and checked on virusses (nothing there)
- Changed the permission to everyone (HDD in external case)
- Used GParted Live to see if the correct partition was flagged with "boot". (was so)
- Tried system recovery to a point back (it says there were no points, while I created a few a while back)

And that's about it...
I've found some other options to try, but all the others require that you can get task manager running.

Does anyone have an idea what I can try next ?
Beside reinstalling my complete system ?

Thanks in advance
And sorry about my bad English...

A:Black screen of death

Here is a solution from our own Corrine
Black screen of death

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Hello everyone.

I have had for 3 years laptop Fujitsu-Siemens Amilo PI 2540 running Windows Vista 32bit /preinstalled and regulary updated/ with AVG antivirus. Never had any problem until recently.

I got BSOD, but before I was able to read it the screen dissynchronized and laptop freezed. I forced to shut it down, then switched it on again. Windows gave me option to start it normaly and so I chose. Everything worked fine for a couple of hours and it happened again. This time before screen dissynchronized I caught a glimpse of following: "Windows shuts down to prevent loss of data. A program tries to modify video driver...".

I restarted laptop as before and used old rescue point. It worked for a a few hours and then again - dissynchronized BSOD, so I restarted it again /by same procedure as before/ and went to Advanced Start Up section where I ran diagnostic. When I hit Windows Memory diagnostic tool screen went black.This time screen stayed black even after restart./Could not even enter bios but according to HDD light and sound PC tried to start up./

I connected another screen to laptop and it was also very disynchronized and I was not able to see anything.Forced laptop to shut it down disconnected battery, RAM, HDD and after a while reconnected and tried to run it. Again black screen.

After at least 50tries of forced switched off and on with black screen, Pc started + screen worked and I was able to get into safe mode with networking.I checked PC with 4 /... Read more

A:Black screen of death


Blue Screen of Death (BSOD) Posting Instructions

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Ive had my Hp laptop for a good while now and never have i had any problems until yesterday, when I closed my laptop without shutting down (ive done this many times before) putting it into hibernate mode. Today I opened it back up and the screen is total black. All the lights on the keyboard work and the fan seems to be running fine. Ive watched many yotube videos on how to resolved it and followed the tips given such as, linking my laptop to a tv, taking out the battery and just using the charger, I even try switching out the ram. Not sure what to do now any ideas please

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Yesterday I was watching something on my computer (I use VLC to watch movies) when my Spybot started acting up. It popped up a billion warnings (they're not really warnings though, more like "Do you want to allow this application...etc etc") - one of them was "regedit" but it contained no information in the details nor did it say what this was linked to. I didn't start up any programs, nor did I install anything new in the last few weeks. So I pressed "no" (as in 'do not allow this application') because I didn't know why I got so many pop ups all of a sudden.

Then everything slowed down significantly so I decided to restart. When I restarted everything seemed fine. I finished my work last night and closed the laptop (I don't usually shut it down, it just goes to sleep when I close it) This morning though it was completely frozen, I had to restart it manually.

It got to the log in screen. I logged in. And after that, all I could see was a black screen with the cursor (which I could move) Task manager wasn't coming up. Nothing was working.

After that I had to go to work. Just went back home (since I live across the street) during lunch to try and fix it. I tried going into safe mode but same thing happens. Blank screen. Task manager doesn't work. I tried going back into regular mode. Again, black screen but this time task manager worked. I manually opened explorer.exe through task manager. I did a system restore. Same problem though but ... Read more

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Hopefully I am in the right forum here. Sorry if I am not.

I ran into a problem the other day. I was playing everquest 2 when i got the infamous blue screen of death. When windows finished dumping the memory, the computer rebooted itself, went through all its bios stuff with out any errors showing that I can see. When it came time for windows to load, nothing came up. I got the black screen of death with the cursor in the upper left corner which blinked a few times then it dropped down two lines where it sits and blinks for as long as I let it. When I went to open up the computer case, the area on the top back of the case was extremely hot (area of the power supply). I open everything up, the usual dust is settled on everything. So I blow and vaccuum everything out, reseat the ram, video card, and cpu. Try it again and same thing, black screen of death. My keyboard is a logitech 5000 which is bluetooth and it won't allow me to get into bios, so my next step there is to get a ps/2 keyboard. But until, then I figured I would post here and see what you guys thought might be the culprit. Hard drives spool up, no unusual beeps from the mobo.

Thank you.


MSI K9A2 Platinum AM2+/AM2 AMD 790FX ATX AMD Motherboard
AMD Athlon 64 X2 6400+ Windsor 3.2GHz 2 x 1MB L2 Cache Socket AM2 125W Dual-Core Processor
CORSAIR XMS2 4GB (4 x 1024MB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory
MSI RX3870-T2D512E OC Radeon HD 3870 512MB 256-bit GDDR4 PCI ... Read more

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Windows 7 ultimate 64bit with 3 internal hard drives ubuntu 14.04 and windows 8, 8 gigs of ram, intel core(TM) i7-3770 cpu @ 3.40 GHz

I was following somewhere on here how to change fonts on my windows 7 ultimate 64bit and did it through personalize>windows color>advanced and after i did i logged out then back in to see changes but i got a black screen with only my cursor i tried going to safe mode and doing a system restore (because i created a system restore point just in-case this happened) but that did not work and i tried last know configuration which did not work either so what else can i do to fix this?
Thank You in advanced
BTW i can't go back into any safe modes and i tried all knids of scans on command prompt like "chkdsk /f/r" which said it could not fix all of the problems and SFC /Scannow which came out fine still no dice please help.

A:Black Screen of Death Help!!

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After spending about an hour on hold/speaking with a representative at HP, I decided to post here. They wanted a ridiculous amount of money for an extended warranty that I'm not willing to pay just yet.

Last night my desktop was turned on for the first time in about a week or so. I was able to login to my account but never got past that. The black screen with a white cursor popped up. I didn't have the time to really mess with it last night so I just left it up. When I woke up this morning, it had booted up just fine. Everything was In working order so I decided to clean up a little bit. After deleting a few items, I was directed to restart to complete the uninstall.

When my computer restarted, the black screen was back in full force. I'm definitely not an IT person but I have a general understanding. If anyone can help out it would be so very appreciated.

A:Black Screen of Death

First of all, I need to know your Operating system version. If it is Windows 8 then you can make a bootable cd to fix the problem using Windows Boot Genius: http://www.windowspasswordsrecovery.com/windows-boot/ but there is a charge. Let me know about your OS. The black screen of death is different than the blue screen of death. Blue screen means a hardware issue. black means software.

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Hi guys, ive posted here before about my issue, thought it was resolved but apparently not.

I use after effects alot, and just recently it causes my PC to restart, no BSOD, no crash report, nothing, all it does is makes my PC screen go black, and restarts - asks me to run in safe mode incase of recovery etc - i cant for the life of me figure out why its doing this...

i did GPU, CPU, RAM stress tests and it didnt reoccur, did memtest with 11 passes and 0 errors...only seems to happen in after effects...

Event viewer shows that kernel lost power - nothing else...

help plz

A:Black screen of death.

anyone have any ideas?

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While surfing the web ,y internet became slow so i restarted my computer while on the force log off screen my niece force shut down the computer using the physical button.
Now when i turned it back on it went to the acer screen with f2 for set up and f 12 for boot menu. Then the screen with the blinking caret (-) cam on for about 5 seconds then the screen went black , I've waited 30 minutes while looking for fixes , all of them said you needed a disk witch i don"t have because my laptop came pre-loaded with windows 7. I just got this laptop for x-mas. Is there any way i can fix it without the disk? Could i bring it to best buy or geek squad for a fix , can they fix it ? Also i turned it on and off multiple times and one time it beeped over and over with no code then the battery stopped working. Is my brand new Laptop broken?

A:Black screen of death?

Well, let me think.. If you don't have either a recovery CD/DVD or a Windows CD/DVD, you probably have a recovery partition hidden somewhere on the HD.

You are still able to access the boot menu, aren't you?
If so, I'd try using a live CD (e.g. Ubuntu) to try and save any important document on an external USB drive first, then try re-imaging the laptop with the image that (hopefully) is included in a hidden partition on your HD.

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I'm finding more and more that when I boot my computer or reboot my computer after the initial Vista logo (with the status bar at the bottom of the screen) I get just a black screen on both my monitors with a fully functional white cursor. Unfortunately, I can't do anything with that cursor and the computer doesn't seem to respond to any other input: ctrl-alt-del won't bring up task manager, pressing the power button on my tower won't initiate a shutdown, etc. The only thing I can do is move the cursor around with my mouse. The harddrive light seems to go off and on for a while and eventually stops, but nothing else happens, even if I leave the computer for a few hours.

The only way out is to hit the rest button. After that, I'll get the "windows did not shut down properly" screen asking me if I want to go into safe mode or start windows normally. If I start windows normally, it boots just fine. I think there are a couple of Windows shut down unexpectedly warnings in the event log but nothing else of relevance.

I did install SP1 but can't recall if this started with SP1 or may have happened a couple of times before. Now it seems to be happening pretty much every time I start the computer.

I did find the following the SP1 release notes that largely describes my problem:


In some cases, computers that use multiple monitors may display black screens when the display mode is changed after resuming from sleep. This issue can als... Read more

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so i dont know much about computers so no fancy talk thanks.

heres my problem i have a HP computer, windows 7
my computer was walking all fine until suddenly switched it on next day and it says window is loading
but when its done it just have a black screen with a cursor icon that i can move.

ive tried google help and youtubing it but to no avail. because ctrl alt delete dont work when i press it nothing pops up.

i tried system restore but it cant find system restore point. i dont want to reinstall everything if theres any to fix it without that
would be much appreciated

thanks im loosing my mind trying to find out how to fix it

A:<<HELP Black Screen Of Death>>

posted to different section

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Running windows 7 ultimate. Like many people, I've got the black screen of death. Upon startup, after the windows image I hear the start up sound but the screen is completely black. No cursor like so people. Ctrl alt dlt yields nothing. I can get into safe mode. In safe mode, if I disable the drivers for my graphics card (Nvidia GeForce GTX 460-not even 6 months old) I am then able to restart into normal mode. I've tried updating the drivers, and I've tried installing older drivers. I've also done every system restore point available. Nothing has cured my problem. I did run that download that is supposed to fix most issues with this problem too...also no luck there. I have ran Superanti spyware, AVG, and Malwarebytes. All come up with a clean slate. I can only assume it's a registry error or something else. Here is my HTJ log and DDS log that was run in normal mode. Any help would be appreciated greatly. Kevin, from kevin's resource center, suggested I go here.

A:Black screen of death (tried everything I could think)

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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