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Windows 8 safe mode problems

Q: Windows 8 safe mode problems

So I accidently booted into safe mode with the registry repair option selected and now when it boots it is a blank screen with the power button on bottom right and the compatibility options for on screen keyboards and stuff on the bottom left. I can't figure out a way to either boot in normal mode, or the default safe mode. To get into safe mode I hit the windows key and r and opened a program and went to the boot tab and changed the setting to boot in safe mode and restarted my computer. I need help rebooting in a different mode.

RELEVANCY SCORE 200
Preferred Solution: Windows 8 safe mode problems

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 8 safe mode problems

I'm running Windows 8.1 but things are basically the same under the bonnet. If you enter msconfig in the search box and open it that gives you access to System Configuration. Click on the Boot Tab and uncheck the box for Safe Boot. Select Apply and then restart the computer.

Easier maybe to start from when you press the windows key and r. Enter msconfig in the box and work from there.

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RELEVANCY SCORE 62.8

so i'm having problems with this old computer i have .. after unplugging everything and moving it to a new monitor i can't get into windows .. the windows screen loads .. and then eventually i get a black screen .. the weird thing is i can see my mouse moving around .. it just doesn't get into the login screen for user accounts which i know is setup ..

another weird thing is that i am able to get into safe mode and everything works fine.

any suggestions? i was (thinking) that my old setup was dual monitor, but now it's on one monitor .. i was wondering if it was black because the computer thinks it's on the secondary screen & not the primary?

need help!!
 

A:having problems getting into windows .. safe mode works

nvm i solved it by removing the display drivers
 

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RELEVANCY SCORE 62

I am in a hotel . My computer hooked up to there internet . My computer was connected to the internet , but would not let me access the internet . I did the ncp.cpl 208.67.222.222 . That didn't work . I restarted my computer in safe mode and it connected
. Can someone help me figure out how to fix the issue . Is there a possibility that there is a program that i am running that want allow me to get online . Thanks 

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RELEVANCY SCORE 61.6

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 61.2

Hi all,

System: Small Form Factor System (motherboard model no M7VBA)
Windows XP (SP2 or 3)

I have ran into problems logging in and booting in safe mode with my “cube” computer and would be very greatful for some advice.

My computer was up and running one minute.. I left the room for a short while, and on returning my computer was off. When I restart it, after typing my password and pressing enter, I received a message saying “This copy of windows must be activated with microsoft before you can log in, do you want to activate windows now” with a YES or NO option. I should not need to activate windows since it has been activated for a long time. Anyway, when I click yes, I am taken to a black screen (also the colour of my desktop) with just a mouse curser in the centre and no sign of activity and each time i restart I am given the same activation message after entering my password.

The second symptom is when I tried to boot in safe mode (whic I haven’t done for a good few months), I noticed that it asked me I wanted to run or load SPTD.SYS? (cant remember if it was in capitals or not) but it doesn’t give me very long to respond before moving on and loading windows in safe mode anyway. All my files appear ok in safe mode. Once I was in, I tried to use a USB port to backup my data and noticed that the portable drive I plugged in was not recognised by the computer. (but was recognised by a laptop). My other USB port doesn’t work so that means apparently they are both ... Read more

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RELEVANCY SCORE 61.2

My son's HP laptop was giving him a strange message that he must pay $300 to the FBI and then would go to a black screen. I guessed that he had gotten a virus. A few days later I tried to get into safe mode to do a system restore, but all 3 options of safe mode take me to the windows login screen, and his password no longer works. Also, in looking for answers, I found others who were having the pc hang while loading classpnp. I did notice that this is also occurring just before it goes to the windows login screen.

Many of the suggestions I have found for fixing errors require you to either be logged in or in safe mode, which is not possible. My son's father bought him the laptop, so I don't know if there was ever an installation disk. I believe it came with windows 7 pre-installed. It was purchased new about a year ago. My son does not want me to wipe the hard drive or do anything to lose his music, games, etc., but I don't know if that is possible

At first I thought I just needed to know how to reset the windows password, but at this point, I think the problem is beyond my capability to figure out on my own.

Has anyone else heard of a similar issue and how to repair it with or without losing all of the data?
 

A:Windows 7 problems: cannot enter safe mode, windows password does not work

Hello,

Funnily enough I have just finished repairing a computer with this issue. What I did was a fresh install of windows 7. With the recovery disk.

Do you have the model number please?
 

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RELEVANCY SCORE 60.8

Hello everyone,
 
Please bear with me here as I attempt to explain all of the issues I'm having with my computer right now. I'll try to explain everything as throroughly as possible, but if you need more information and/or log files to provide a more accurate solution, just let me know.
 
For starters, I am running an HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32-bit) installed. (Service pack 2.) About 6 months ago, I recovered this laptop from what I believe was the conflicker virus (kept redirecting pages, stopped updates and antivirus programs, etc.) and I managed to get Windows Update up and running again. My Help and Support wasn't working though, it was only working in Safe Mode, so I did some research and tried a bunch of suggested fixes (updating the registry, etc) and got that to work again as well. I am not sure if one of the diagnostic tools that I used while fixing Help & Support might have caused the problems I am having now (as I literally tried everything under the sun until I got it to work), but my Windows Update is not functioning correctly again, amongst other things.
 
A couple of weeks ago, I installed some updates and restarted the computer, but the updates didn't finish installing during reboot. It said the usual "Configuring Updates, do not turn off your computer," but never showed percentage complete or anything. It restarted, and when I opened Windows Update, it said the last time I checked fo... Read more

A:Problems with Windows Update, running sfc /scannow, and booting in Safe Mode.

Hi,
 
i had the same problem a couple weeks ago.
 
I was googling so much, but in the end, solution was very simple.
Program tmpFix worked fine for me, and issue was removed.
After download just extract and run START.vbs, then reboot computer and it should be ok.
 
You can download tmpFix from here: http://uptobox.com/o0jx98q3y3ue
 
Cheers

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RELEVANCY SCORE 60.8

Hello everyone,

Please bear with me here as I attempt to explain all of the issues I'm having with my computer right now. I'll try to explain everything as throroughly as possible, but if you need more information and/or log files to provide a more accurate solution, just let me know.

For starters, I am running an HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32-bit) installed. (Service pack 2.) About 6 months ago, I recovered this laptop from what I believe was the conflicker virus (kept redirecting pages, stopped updates and antivirus programs, etc.) and I managed to get Windows Update up and running again. My Help and Support wasn't working though, it was only working in Safe Mode, so I did some research and tried a bunch of suggested fixes (updating the registry, etc) and got that to work again as well. I am not sure if one of the diagnostic tools that I used while fixing Help & Support might have caused the problems I am having now (as I literally tried everything under the sun until I got it to work), but my Windows Update is not functioning correctly again, amongst other things.

A couple of weeks ago, I installed some updates and restarted the computer, but the updates didn't finish installing during reboot. It said the usual "Configuring Updates, do not turn off your computer," but never showed percentage complete or anything. It restarted, and when I opened Windows Update, it said the last time I checked for u... Read more

A:Problems with Windows Update, running sfc /scannow, and booting in safe mode.

It could be a hard drive problem but you definitely have some corruption. Check Disk - chkdsk

If that doesn't work I would do a repair install. I think that you have exhausted everything else. Repair Install For Vista

As for the restore points it is a good idea to purge them after a virus since it could have infected a restore point.

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RELEVANCY SCORE 59.6

I have constant disconnect issue in normal mode.However no problems in safe mode.The only fix so far is to renew the IP address.
Just a few things I've done:
Cleared the cash and cookies of the browser;
Cleaned the registry with Glare and CCleaner;
Changed Power schemes to "Always on";
Used System Restore(in Safe mode);
Ran Dr. Web,Super AntiSpyware,TDSSKiller.
But everything was just a temporary fix.
Please,help.
Here is Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:09:38 PM, on 11/11/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Java\Java Update\jusched... Read more

A:Constant disconnects in normal mode,no problems in safe mode.

Greetings carl8s and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps are a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re... Read more

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RELEVANCY SCORE 58.8

First things first, I've had a serious issue ever since my computer was reset through recovery mode..the second Firefox loads in normal mode, it completely freezes up, and I'm not even able to end the process through task manager. I tried loading with Internet Explorer, still no luck. Safari same deal. I can only go on the Internet normally through Safe Mode. I have a Windows XP Professional, specifically a Media Center PC. Also, when I log in on windows, there is a "Found New Hardware" box for video controller. I also saw that there was a yellow exclamation near Video Controller and Video Controller (VGA compatible). Is it possible that my video card got corrupted, and is this an easy fix? Please help!

 

A:Solved: Problems after recovery mode (NOT SAFE MODE)

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RELEVANCY SCORE 58.8

BOOTING PROBLEMS Cannot even boot to safe mode with command prompt after failed windows vista updateCan't format laptop but couldn't even boot in command promptI installed some Windows Updates requested by Windows Vista, and when booting to terminate the installation... lights went out and now I cannot boot in:Safe modeSafe mode with networking Safe mode with command promptLast Known Good Configuration (advanced) Directory services restore modeShould I run System Restore?I DO NOT want to lose my data, or format the hard drive.When try to boot in Safe Mode what I get is the black windows "safe mode" desktop, and in the corners of the desktop "Safe mode" as usual but only mouse responds. no keyboard. No Explorer, no command promptWhat should I do???Thanks!!!

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RELEVANCY SCORE 58.4

I bought this laptop at a local department store here in Thailand (where I actually reside) almost 3 years ago.  Been fairly trouble free EXCEPT when I experienced a major power outage almost three weeks ago.  I cannot get it to boot in normal
mode for the life of me -- I AM IN SAFE MODE at the moment trying to get answers.  I went to a local computer repair center last night to see if they had a boot disc available but they did not.  I really need the data that's stored here, all the
documents, the pictures, music and videos, and other data.  So, actually two questions: 1.)  How do I get the laptop to boot in normal mode and 2.) how do I migrate files, folders, and other needed data to DVD+RDLs as a back up in case I do in
fact need to go out and spend to get a new laptop?   Your help is much appreciated !!!
Very respectfully,
Jon
aka Tetsuyama511

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RELEVANCY SCORE 57.6

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 56.4

Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

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RELEVANCY SCORE 56

I ended up getting the AV Security Suite virus or trojan horse on my old work laptop and so I am writing this message using my PC. I was going through this forum's tutorial on removing the AV Security Suite here: http://www.bleepingcomputer.com/virus-remo...-security-suiteI tried to enter the Safe Mode by pushing F8 on start up but nothing happened and so I took your advice and typed "msconfig" in the Run box and used the System Configuration Utility/BOOT.INI and did the /SAFEBOOT and then restarted. Well this worked great but my problem is that when I put in my usual password, it is incorrect. I have only had two passwords with this computer and neither of them are working. What do I do? The computer keeps opening in Safe Mode. As for the laptop, it is an old work computer that when the company closed down for good, they gave it to me for free. With that, I was not the Admin. How do I proceed? Do I need to create a floppy boot disk as noted here: http://www.bleepingcomputer.com/tutorials/create-floppy-boot-disk-in-windows/The computer does not have a floppy drive.Fester

A:AV Security Suite problems lead to Safe Mode problems. Help!

Hi Fester,Unfortunately we cannot help you getting around a password. See also the board rulesNo subject matter will be allowed whose purpose is to defeat existing copyright or security measures.I certainly see your problem, but the only thing I can suggest you, is contacting the company and obtaining the password or accessing your own non-administrator account.

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RELEVANCY SCORE 56

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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RELEVANCY SCORE 55.2

I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?

A:Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

We can offer the best assistance if you would upload the following information
http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 55.2

Hi
 
I am looking for help 
 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
 
I ran minitoolbox and got the following error indications 
 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

A:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

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RELEVANCY SCORE 55.2

Hi,

I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

A:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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RELEVANCY SCORE 55.2

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 55.2

After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

A:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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RELEVANCY SCORE 55.2

Hi,
I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

A:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

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RELEVANCY SCORE 55.2

Hello,
 
all of a sudden Windows 7 became extremely slow in normal mode. This doesn't happen in safe mode.
 
The laptop now also makes 3 beeps on startup, but the beeps disappear when Windows login page comes up. The only thing I did is updating Java and the beeps started.
 
I'm sending in attachment DDS, OTL and ComboFix logs.
 
Thanks in advance for your help!

A:Windows 7 runs fine in safe mode, but very slow in normal mode

Hello maestrale,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.  1.Download AdwCleanerDouble click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select "Run as administrator"Click the Scan button.

Once the scan complete click Clean to finish cleaning any thing it has found.A logfile will automatically open after the scan h... Read more

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RELEVANCY SCORE 55.2

Hello everyone.  I am trying to fix my mom's computer but have so far been unable.  The laptop is running but it is incredibly slow.  When I first got on it a bunch of pop ops took over the screen.  The computer would randomly go to other sites on it's own.  It would go to a search sight called "clarosearch".  Worst of all, it's incredibly slow.  For example, from the desktop, it take about 45 seconds for the IE window to open when I click on the icon.  It takes about that long to navigate to a page and so fourth. I downloaded and ran a registry cleaner, spybot search and destroy, malwarebytes, and ad-aware.  These found a bunch of problems and cleaned some up, I guess.  The pop ups are gond and so is the strange search site, but the computer is still running just as slow.  It's a paperweight.  Getting another computer isn't really an option right now as my mom is unemployed and we're actually trying to get her resume online but we can't even do that right now with the way the laptop is acting.  I downloaded hijackthis and ran a scan.  Here is the log.    Oh, and as the subject says, the computer runs fast and fine in safe mode.  Please let me know if there is any other info that is needed as I'm not sure what to provide.  Thank you in advance for any help or suggestions you can provide.  Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:26:57 PM, on 4/26/2014Pl... Read more

A:Windows XP Laptop very slow in normal mode but fine in safe mode

Hello scoobyjax,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Download OTL to your desktop.Double click on the icon to run it.Vista / Windows 7/8 users right-click and select Run As Administrator.Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Check the boxes beside LOP Check and Purity Check... Read more

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RELEVANCY SCORE 55.2

Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

A:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

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RELEVANCY SCORE 55.2

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

A:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

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RELEVANCY SCORE 55.2

When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

A:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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RELEVANCY SCORE 55.2

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 55.2

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 55.2

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.
So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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RELEVANCY SCORE 55.2

I've switched my laptop to safe mode so I can run a virus checker but now I can't log onto my machine. In safe mode my machine will not recognise my logon password that I normally use to connect both to mainframe and as a laptop.

I change to safe mode by Running msconfig, then selecting safe mode.

I've tried hitting F8 and selecting normal mode but it just keeps reverting to safe mode.

My systems guys are saying they cannot get my machine out of safe mode as there was no logon password loaded on my original machine build???

Can anyone advise me how I can restore normal mode before my systems guys wipe my C drive and start re-building my machine. Urgent help would be very much appreciated!

Neil.
 

A:Windows XP Safe Mode - How do I revert to Norma Mode - URGENT HELP PLS!!

Hi Neil, Robert here, ok just a couple of questions to clarify things a bit:
1. are you able to get to your desktop in safe mode then get into your start menu and typing in the run menu the "msconfig.exe" option? (Basically backtracking what you did before the incident)

2. If not have you tried to boot back up to the F8 list and select the "boot up last known good configuration...etc" ...something like that.. option?

But more importantly this question comes to mind, what made it necessary to boot into safe mode on your desktop just to do a virus scan? But most importantly, was there anything else that you may have done during the time of this incident or immediately beforehand that might have otherwise caused your angst? I am simply trying to get a better understanding of what exactly happened as this will better determine a possible solution than to just proceed to an extreme one ie. reinstalling a fresh copy of Windows on your laptop. Let me know how it goes, if not, you can email me or post your questions if you have any problems at all. Good luck, Neil! =)
 

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RELEVANCY SCORE 55.2

MALWARE issues!!!I was having trouble staying in SAFEMODE to try to do some cleanup on my Laptop. The malware prevented my getting into safe mode and would cause the pc to just reboot normally. Because of this, I went into the msconfig>system config utility > boot.ini> then placed a check in the safemode box. I rebooted. Now its worse because it is now stuck with the BLACK screen safe mode choices. But It still wont go into safe mode and wont even reboot normally to reg windows mode.It trys to reboot on its own after a countdown of 30 seconds. But a blue screen quickly flashes once. Then it tries to reboot over and over again no matter which option I pick (last known config, safe mode networking, safe mode, safe with command, etc), it just tries to reboot over and over again like a broken record.I can get into phoenix BIOS by pushing F10 (or F12 I think), but I dont know what I can do there.At this point, i just want my pc to be able to boot normally into Window, and I will see what I can do in reg windows mode as far as cleaning the malware off my pc.Please help in easy terms.Thanks for your help in advance...PS: Windows Home edition OEM sp2 IE7-HP pavillion 8100 laptop-I have the original sealed discs that came with my 4 or so year old Laptop.I just need to be walked step by step if I need to boot from them. I dont want to have to wipe everything out or have to do a fresh install, if I can at all avoid this....Sorry for the hassle.My original main goal... Read more

A:HELP! My Laptop wont do safe mode or boot into reg Windows mode-

Hello and welcome. I am moving this from XP to the Am I Infected forum for scans.Lets do these from normal.Please download TFC by Old Timer and save it to your desktop. alternate download linkSave any unsaved work. TFC will close ALL open programs including your browser! Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator. Click the Start button to begin the cleaning process and let it run uninterrupted to completion. Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and yo... Read more

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RELEVANCY SCORE 55.2

Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Regards
swetha
 

A:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.
 

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RELEVANCY SCORE 55.2

my sysnative file collection is too big to attach to this post
 
http://speccy.piriform.com/results/B8ADIoyxcxAqZZcjvWqspE7

A:Windows 10 BSOD in normal mode, stable in safe mode

We need the Sysnative files.Please see if you can create 2 or 3 zip files out of the SysnativeFileCollectionApp folder; attach separately to a single post or create 2,3,4+ posts if necessary.We cannot help you without those files.Regards. . .jcgriff2

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RELEVANCY SCORE 55.2

Ok, so I'm helping someone can help me on here. I was origionally running Windows 7 but had to install Ubuntu alongside it. I was installing a game, then started playing it while it continued downloading (it was a streaming download.) It ran fine for about 10 min, and then the computer froze. I decided to restart it and now it wont boot back up. Everytime I try booting it into either safe mode or regular mode it gets to the windows loading screen and then goes to the bsod and restarts. When I try booting it in safe mode it will load all the drivers until it reaches aswrvrt, then bsod flashes and it restarts. I tried booting it into recovery mode but it will reach a gray screen and then hang. I can move the courser around but nothing loads. I installed Ubuntu on a sd card so I can try and fix the problem. I can access all the data on the hard drive, so I tried uninstalling avast and the game. I dont think it worked since I can still see the files.Does anyone know what I am talking about and can help me?
 

A:Windows 7 wont boot into safe mode or recovery mode

Your Windows installation has corrupted in some way. If you cannot enter the "Last Known Good" option from the recovery screen you should then be looking at booting from a repair disk and repairing your file system.
 
EDIT: that is a windows repair disk specific to your OS that I am talking about.

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RELEVANCY SCORE 55.2

Let me open by saying I'm too old to understand most of the jargon and directions found in a technical forum like this. I've been trying to fix this myself for about two weeks, and have made so many changes, I've probably made a complete hash of it.

The latest thing I did was to attempt a fresh install of Windows from a DVD. I had to format the C drive to have enough space for the installation, so I did. The installation seemed to running normally, so I took our dog for a walk. When I came back, there was this error message: "Installation was cancelled."

The details of the error message are as follows: "Windows cannot install required files. Make sure all files required for installation are available, and restate the installation. Error code: 0x80070070"

My fear is that my hard drive has failed. When it's trying to boot up, there's always a line that says something to the effect that no drives were found. However, when running GPart from a disc, it finds both C & D. I tried to use one of the GPart tools to repair C, but it didn't work. It said I need to "Run chkdsk /f, the reboot TWICE." I can't do that, because I can't get it to boot into a command prompt.

I think I already destroyed all of my data on D, where it was all stored, in trying to install Windows. At one point, it told me that Windows could not proceed with formatting if D was excluded, so I removed the exclusion. I think that was a bad mistake.

By the wa... Read more

A:Windows crashed. Now can't boot, even in repair mode or safe mode.

You did a few smart things. So do not despair.

As a first measure I would try to save as much of your data as possible. Since you have the Xubuntu disc, try that.

Then you really should run the chkdsk /f. If you load your installation disk and go to "Repair this Computer" (or something like that), there should be a Command Prompt.

If that is all done, try to reinstall again and come back to let us know how you are doing.

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RELEVANCY SCORE 55.2

Please, can somebody assist me. When I try to log into vista normal mode all I get is 'Please Wait' where the 'welcome' logo used to be and it just sits there saying "Please Wait . . . ." forever. When I could login to safe mode I enable the verbose command and restarted and tried normal mode again and it would say "Please wait for the Local Session Manager . . ." and never get past that screen. Now, for some reason, I cannot even log into any safe mode options. After the safe mode drivers load, the computer just hangs at crcdisk.sys after it's loaded and not proceed. So, then I tried to boot to the cd to use the repair utility and my computer won't even acknowledge it, it just takes to me the three safe mode options. In the past I could boot to the cd and use the repair disk and now I can't. Please don't tell me I am screwed. I have so much valuable info that I would really not want to lose. So if anybody can please help me to try and resolve this, I would be greatly appreciative. Thnx

A:Windows Vista cannot boot into normal mode or safe mode

How do you normally boot from your DVD? Is there a key you must press in order to select the boot drive?
Also, what's the exact make and model of your system?

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RELEVANCY SCORE 55.2

Hi there to who ever may be reading.

First of all thanks for taking a look at my issue, the problem as follows :

It shuts down (ie turns off, need to manually press the power button to boot up again) when getting to windows xp desktop.

what i have tried so far:
complete reformat windows xp home

complete reformat windows xp pro

taken the battery out of the motherboard for 30 secs then putting it back in(sometimes this works and it did for a while inabling me to install some softwarelike mobo drivers then after
reboot the problem persisted)

Following that i have tried different batterys and no battery at all each not solving the issue

started in safe mode and installed service pack 3

cleaned processor and heat sink

tried different psu

tried different hard drive (with fresh install)

I originally thought it would be a power issue but i have left it on overnight in safe mode as a test and it never shut down. It only seems to shut down in normal mode! i thought it might be a software issue but i have reinstalled it with different discs and different versions.

I dont think it is a hardware issue as it doesnt turn off when in safe mode, but then i dont think its a software issue because of the multiple clean installs that i have done. So i really dont know.

Please, sombody put me out of my misery. . . . What is wrong with my computer!

A:Help Please : Windows shuts down in normal mode, but works in safe mode.

Post all hardware specs, including power supply wattage and brand.

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RELEVANCY SCORE 54.8

Hi,
I have an issue with safe mode, for some reason when i try to install some new programs , it Tell's me that it could not complete because I'm in safe mode. So i restart my computer and while loading, press F8 then select "start Windows Normally", after itboots up, Then i try to install again , and it says the same thing. Please help ....

A:Safe Mode Problems

try a different user account

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RELEVANCY SCORE 54.8

My computer is infected with the thoroughly annoying virus associated with the bogus SpyFalcon anti-spyware program. I want to try some of the fixes I'm finding on the forums here, but they all involve using safe mode. When I boot up the computer and select safe mode, it runs off all those .sys files as normal, and displays "press esc to cancel loading a347.sys..." or something along such lines, then the same message for d347.sys (if memory serves), which i understand is normal, but after that it just seems to pause for a few seconds and then restarts as though i had hit the restart button or something.

Does anyone know of any ways around this other than a total format? I don't have the means of backing up my hard drive other than a lot of DVDs at the moment. I haven't tried an XP installation repair yet, 'cause I can't find the damn CD, but from what I see on a few different forums, that doesn't seem to work with similar problems.

If anyone knows a possible cause for this, and/or can help fix it, please e-mail me a suggestion. This virus has got to go, and fast. I don't wanna have to buy a new copy of XP just yet, just to get rid of it. Not to mention wasting all my DVDs and possibly losing some hard-to-find downloads and personal photos, etc.

Even if you know of a way other than safe mode to stop it protecting itself while I go about the fix... I know it's a long shot. Please help.

A:Safe Mode Problems *cry*

We have just posted a fix. Here is the link...http://www.bleepingcomputer.com/forums/t/43659/how-to-remove-spyfalcon-removal-instructions/

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RELEVANCY SCORE 54.8

I'm about halfway in the process of removing some serious malware from my work laptop and have hit a brick wall.

I had to switch to Safe Mode to remove last remnants of dangerous critters/viruses Kapersky Labs AV software could not in Normal Mode.

Using Win XP, I went through MsConfg to manually change boot settings to Safe Mode. Restarted PC. Worked fine, HOWEVER, at the Log-In screen I am STUCK.

Although my usual user name appears in the top field as it always does, for some reason my existing password does not work when entered?? I've carefully typed it in over many times and checjed for correct spelling.

On another machine, I logged onto my work account remotely via the Web and my normal user name and password worked fine.

CAN anyone help me figure out how to either bypass the log-in, OR help me understand why this happened in the first place?? Is it possible the system admin. put a fail safe to not allow employees to boot up their PCs in safe mode??

A:Safe Mode/Log-in Problems

Have you tried not entering anything, and just clicking OK?

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RELEVANCY SCORE 54.8

This is a new one on me. Helping friend whose anti-virus expired and she left herself wide open. Now, It's so bad I don't know whats on there. This really buggles my mind. >I went in Safe mode and it still freezes in 'safe mode' when I try to download trendmicro or even super anti spyware to run them. What can I do? I'm one who prefers to save thier files, (i guess and try to clean it up the hard way, cause i'm still trying to learn all I can). Any suggestions other than re-format??Thanks much

A:Safe Mode Problems

Please refer to this thread:http://www.bleepingcomputer.com/forums/t/182397/am-i-infected-what-do-i-do-how-do-i-get-help-who-is-helping-me/The 'security' section of bleeping computer is where you need to focus your attention since there is malware on your machine.

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RELEVANCY SCORE 54.8

sorry, but i think i posted this in the other area before.
i had some bugs i couldn't delete in normal mode, so im like oh kay, easy, go in safe and delete the suckers.
i restart my computer and f8, and try to go into safe mode, said something about your computer was shut down incorrectly or power lost and some files are missing now.

so im like, ummmmmmmmmmm... how do i get round this. so, i restarted my computer and put it in to the (Last Known Good Configuration), i know, i went to Run>msconfig>Boot.ini>tick /SAFEBOOT and restart my computer, not knowing this was one of the biggest mistakes i've ever done. it starts and it runs a little big and boooom!!! blue screen pops up and this is what it says,

"a problem has been detected and windows has been shut down to prevent damange to your computer.

IRQL_NOT_LESS_OR_EQUAL

if this is the first time you've seen this stop error screen, restart your computer. If this screen again, follow these steps:

Check to make sure any hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware of software. Disable BIOS memory options such as cachinging or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced started up options, and then select Safe Mode.

Technical informat... Read more

A:safe mode problems

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RELEVANCY SCORE 54.8

Hey guys, I just found this forum and I'd like to describe something that happened a few months ago.

I had just found out how to put my computer into the safe mode. I selected the option to start the computer in safe mode and rebooted the computer. However, as Windows began to load, I noticed something strange. A good portion of the screen was blocked with some static distrotion(I can't really describe what it looked like) and the parts of the desktop that were clear where extremely zoomed in and had great pixelation. I had to move my mouse blindly to where the taskbar appeared to be on the screen, and select System Restore to get out of the Safe Mode. So I can't really use Safe Mode on my computer. Has anyone else here have this happen to them?
 

A:Problems with safe mode

Can anybody help me?
 

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RELEVANCY SCORE 54.8

My P4 w/ XP system was working great (with Zone labs firewall, MS Antispyware, & Spybot S&D) until yesterday when it suddenly shutdown. I rebooted and tried to login. It says "loading personal options" but never goes to my desktop. I tried rebooting in safe mode but it won't let me run any programs. It won't even let me click on the start menu. After a few minutes it freezes up in safe mode. Any suggestions for my next move?
 

A:safe mode problems

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RELEVANCY SCORE 54.8

I am also not able to reboot in safe mode. I tried the advice that you gave the other poster - went to run and typed in msconfig etc but there was no checkmark there. Then as I read further I realized my computer is not doing the same thing.

When I reboot in safe mode, the screen turns black and Safe Mode is in each of the four corners of the screen. Nothing else happens but when I push ctrl/alt/del the desktop flickers. It also flickers and I can see a bit of the desktop for just a moment when I click restart.

Any suggestions?

A:Safe Mode Problems

Reboot to the Boot Menu and select Safe Mode with command line. At the C:\ type in sfc /scannow. If it works post the results.

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