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HP Touchsmart 300-1020 Powers up, blank screen, never boots

Q: HP Touchsmart 300-1020 Powers up, blank screen, never boots

Hey everyone. I am using an HP Touchsmart 300-1020. It was working fine, one morning when turning it on the fans powered up, they were clearly spinning to fast as they were really loud, but the screen was black. No logo, no bios no beeps. I do not know what has cause this problem as we have never had a single problem with this computer. I would like to know if it is an issue with the CPU, Video card, or the motherboard? What can be done to fix this?

Preferred Solution: HP Touchsmart 300-1020 Powers up, blank screen, never boots

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A: HP Touchsmart 300-1020 Powers up, blank screen, never boots

Exact same thing happened to me in May...just 1 month out of warranty. The computer repair people found that my hard drive had burnt out and had to replace it completely. And the hard drive was completely gone so there was no way to recover anything, so I lost all of my files, including my client files. The worst part was that he told me that it was common among 'the new hp' and how hp was getting a lot of their parts made in china now and that it is widely known that they are only good for around a year. I don't know how true that is, but I do know that I know how you are feeling right now, and I hope that your outcome is better than mine was.

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Happy New Year ! Everyone. My friend upgraded his Touchsmart 610-1210a to Win10 recently, and now it boots into blank screen after HP logo and Windows 10 icon with spinning circle. The screen is totally black except the white mouse cursor, which is movable. Have done following troubleshoot, still no luck. Has anyone had the similar issue on Touchsmart ? Can anyone tell me how to get into safe mode for this Touchsmart 610 at least ?  Thanks a lot. 1. Hard reset, unplug power cable from wall, hold power button for 15 seconds. 2. F10 into Computer Setup (BIOS), Apply Default and Exit. 3. F11 into System recovery, Recovery Manager wondows shows up       ---no restore point to do System Restore.       ---Startup repair cannot repair the computer.       ---System recovery --> Back your file first (my friend doesn't want to lose the files, 50G), plug in a 150G blank USB drive, formated as exFAT and NTFS, ----> Recevery Manager could not back up your files. 4. I got into "Choose an Option" screen once only, couldn't remember how now. Tried F8 on starting, or Shift on starting, or Shft + F8 on starting, all these keys doesn't bring up "Choose an Option" screen. When I was in  "Choose an Option" screen, Advanced options --> Start up --> F4 to safe mode, still black screen with ... Read more

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There are no beeps, the hard drive sounds like it spins and the fan spins.  I've tried replacing the motherboard but the screen remains black.  Windows 7 OS.

A:Touchsmart 310 1020 has black screen on startup

WOW!!!!You replaced the motherboard!?! That is a tough thing to do. What it the same issue as before? No video? What did you do to narrow it down to the Motherboard? that will help me from asking you to do things you already did... but I would re-check all connections, you may have missed something when connecting everything back up.Here is a link to the motherboard, and if you scroll down you'll see all the connectors :http://support.hp.com/us-en/document/c02558647 other than that... wow... I'm impressed. bill

I'm an HP employee

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my Envy 23 Touchsmart has a blank/black display on startup. 2 days ago, the screeen was all jittery, the image was bouncing up and down and full of horizontal lines, now it doesn't display anything. The desktop powers up, I can hear the fans and the power button is lit up. I have tried the F10 trick (multiple versions of it) and have not had any success with it yet. This desktop is 3 years old and is pretty much worthless in its current state, I have a ton of info I need to get off of it, so I would love a way to fix it. I have looked thu the forums already, and none of the tricks have worked so far.   If there is another option out there,  I would appreciate it. Thanks to all who look at this, and bigger thanks if you have any suggestions! Dave

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Hi, im new to the site, but im NOT new to computers, recently i had a problem with my custom built computer.
when i was surfing the web my computer just randomly shut off, i thought it crashed, so i just rebooted it, it got to the 1st screen where the CMOS information was, and it cut off, so, i let it rest for a little while and tried it again, it got to the password screen in vista but it cut off as well.

is it a PSU problem?
is there something wrong with my hardware?
is it shorted out?

the shorter i wait the quicker it cuts off, but, the longer i wait and turnit on, the longerit takes for the computer to turn off.....as any geek would say, wow, this is strange....

thanks in advance,

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Hi, I shut my laptop down last night without having a problem with it at all...ever! IT is a dell xps1530 running window's vista. This morning I booted it up and it powers on but justs sits at a black screen. No cursors are flashing, none of the F keys do anything to try to boot in safe mode...the computer just absolutely does nothing. I have tried inserting the install cd to try to boot from that and it accepted the cd and now won't spit it out. I tried taking out the battery and unplugging it and holding the on button down for 60s. that didn't help. I have reseated the hard drive and the memory. beyond that I am not much use. Any suggestions?

A:Laptop powers up but boots to a black screen

Its possible that the motherboard is failing or has failed.have it looked at so that you will know for sure the exact problem.from what i understand the xps laptops are for gaming and are known for having motherboard issues.as far as the stuck cd try to go to the cd/dvd drive itself and try to eject it or use a paperclip to try to pop open the drawer.

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Hi on my touchsmart 300-1020 when i use the touchsmart feature and i go to twitter or netflix apps they don't work it just says incorrect password or username but when i go on google chrome or something i can easily connect to twitter or netflix whats wrong?

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I was just wondering if I could change my graphics card because it is very outdated for modern pc games

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Hello all,  I have a HP G60 Laptop, sometimes when powered up nothing comes on the screen and the power button blinks and the CD drive makes a clicking sound. On the other side when one of the RAM is pulled out it powers up sill no screen but the clicking sound is stopped and the power button ain't flashing no more. WHAT I'VE TRIED! I've done all the hard reset EXAMPLE: pulling battery out, reseating ram and so on.. I've done all that still no look, I've also reflowed the GPU and still no look. Can anyone help me ? Adam

A:PLEASE HELP! HP G60 Powers up but blank screen!!

I would have to say you probably have a major hardware problem which could be something like this:http://mayohardware.blogspot.com/2012/01/hp-g60-no-power-blinking-power-led.html 

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     My G60-441 powers up, the DVD drive activates as being checked for a boot disc and the power fan is operational but I do not ever get anything on the screen. There are no error beeps and the power light remains on solid. This applies to both the power button lamp and the indicator lamp on the lower left edge of the case. However, I do notice next to the power indicator the wifi lamp is blinking with a repeated frequency: 1 long flash and 4 short flashes. This repeats until I power off the PC.I never observe the hard disc lamp lighting although I did remove the hard disc and access it in an external disc case via USB on another PC. I see the POST information on the HP site refers to beeps or caps lock lamps signals. I am not seeing information on the wifi lamp as a POST indicator. Please advise.  Thank-you

A:G60-441 US powers up but screen is blank

As a follow-on to my original post, the blinking lamp is the battery indicator, and NOT the wifi lamp.Soory about that.

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hi i have an xfx g31 motherboard with an intel core 2 quad processor,4gigs of ram 500gb sata HDD, grafix ati radeon HD5770 1gig and a 500watt superchannel(power supply make) powersupply.My computer kept restarting after about 2 hours..On sunday i turned it on and it restarted and now it powers on but the screen is blank..all fans are working.I tried a new motherboard,i tried a new cpu,i tried a new powersupply nothing works.I took my ram sticks out and there was beeping sound.i took my battery out to reset the bios.i changed my battery and it booted up.but after i shutdown..it went back to the same problem the screen is still blank.any suggestions?what could be wrong?

A:Computer powers on but screen is blank

Problem Solved

Hi, i have solved the problem with my computer.I discovered that it was indeed the motherboard that was faulty.Even though i tried some of the suggested methods of troubleshooting,they were ineffective.I heard beeps when i took out my ram from my computer,so i guess that method of determining the motherboard is fine is not always right.Yes i now have a newer and better motherboard.
Thanks to all.

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Hello, I just got everything in my case. New parts. I got the Asus M4A78LT-M motherboard and AMD Phenom II x4 3.2 955 am3 cpu. I got everything together and booted it one time, it started just fine. I went into bios to change device to usb thumb drive, bc it has my OS on it. I read that the mboard comes only working with 3 cores. I saw the setting under advanced-cpu and changed to all cores, while i was in the process of changing boot priority. Rebooted to a blank screen and unable to get in bios.
I tried clearing the CMOS data by turning off, unplugging, and moving the clrtc jumper. Also did the same and removing the battery. And then the ram. Then I tried unplugging all components(cd and br rom) & hd. To no avail. I also tried (with cdrom only as master) putting in the motherboard dvd to see if it would auto fix. Didn't work. I even d/l'ed the initial bios file from Asus and put on USB drive put in and turned on still didnt work.

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Hi, I have a dell laptop Inspiron 3520. Whenever I attempt to power it on the power light turns on and stays on. The disk light turns on and off. I can also hear the fan go for a short time, but the screen shows nothing and there is no beeping. Can anyone please help?

A:Laptop powers on but blank screen

Hi Jmfoss98,
Thank you for reaching out to Dell Community Forum.
Can you check if you are able to boot into BIOS <F2> or <F12> (Dell diagnostics).
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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when I turn on my computer hp touchsmart 610 desktop the screen has only less than a second flash and then it's blank and I can't see anything. I used some instructions like pushing f10 key for 5 seconds and reseting the bios and blo blo but it won't work. I also removed cd or usb but it still not working. plesae somebody help.

A:My HP Touchsmart 610 screen is blank when I switch it on. on...

Hello, Thanks for your post! Try to remove the ac adapter and keep the power button pressed for 30 seconds, try to turn it on now. If it fails, try a hdd and memoy reset, disconnect and connect then back. If it still fails, probably its a hardware issue.. Thanks,

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HP laptop powers us but only displays a blank screen with HP logo in the centre. Does not go beyond this point in the startup sequence. Please help. Laptop only one month old.

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I have a older pc running on windows 10 and when I turn it on the fans spin and leds turn on but my monitor and keyboard don't turn on

A:Computer powers on but screen stays blank

Hi Somebodyepic, and welcome to TSG.

Does your computer normally beep when turned on? If so, does it still do so and what is the beep pattern?

Have you made sure the monitor and keyboard are firmly plugged into the computer?

Does it sound like the hard drive is being accessed?

What is the brand and exact model number of the computer and/or the motherboard?

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I usually connect the vga cable from my monitor to the port on my gpu,but for some reason it doesn't display anything now.

I tried to locate the source of the problem by doing these

1) Connected the vga cable from my laptop to the monitor, and it displays the laptop's content just fine so the monitor/cable isn't the issue.

2)Connected the cable to the vga port on my samsung smart tv and to the slot on my gpu and my desktop boots and functions just fine.

3) I opened up my cpu cabinet and dusted the ram and the video card and put everything back in place but that didn't help either.

I don't have a DVI cable with me so I can't check if that works and I don't have another similar monitor either I can test it on other than my tv.

Video card: AMD HD6770

Monitor Samsung 23'S22B series

A:Monitor powers up, displays blank screen.

Before anyone can help you, you need to post ALL of your exact system specs; ie exact mb installed, exact cpu installed, exact pw supply installed, etc, etc, etc. If this is a big box system ie dell, hp, whatever, then post the exact make and model# If you have a service tag, post that as well.

Next is this a relatively new build or has this system been running fine for a while?

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Hello, I push the bottom to power the computer and the bottom lights up and you can hear the fan and the hard drive for a couple seconds but the screen doesnt turn on, computer doesn't even show bios or HP logo at the beggining. what could be wrong - Please help HP ENVY 20 TouchSmart AiO --- Black/Blank screen

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I have a HP ZE1210 notebook which is about 3 years old now. I replaced the motherboard and cpu.

Before replacement, the computer would not charge a battery, and when the power button was pressed, it would turn on for about 1 second, then immediately shut off.

When I first booted up the laptop after replacing the parts, it booted fine and started to load XP Pro. The computer froze on the "Loading Windows XP" part of boot, and I had to restart it.

Now, when I turn on the laptop, the CPU fan comes on, the hard drive indicator blinks, and the power stays on, but the CPU fan stops within 5 seconds, and the screen never turns on. Also, the hard drive access indicator does not light again after the first 2 seconds. It appears to do absolutely nothing, but stays on. The battery charges fine, and all the regular indicator lights seem to be working.

I am wondering what the problem may be, since the first time I booted with the new parts it seemed to work?

Any help is much appreciated. Thanks!

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Here is my system info:
Product name: HP ENVY23 TouchSmart All-in-One PC
model no: 23-d027c
product no: H3Z81AA#ABA
serial no:[Personal Information Removed]
operating system: Windows 8, 64 bit
memory: 8GB RAM
I have the following two problems that seem related.  I searched the message board to see if anyone had a similar problem, and have found a few like this one, http://h30434.www3.hp.com/t5/TouchSmart-PC-e-g-Windows-8/Quit-responding/td-p/2417939, which no solution has been found for yet, or others that do not have a clear solution or am not sure if it's the same problem.
1. I walk up to the computer after not using it for a while, and find the screen is on, but has gone blank / black.  I can see the mouse cursor and it will move around responding to the mouse.  The touch screen will show a spot where I touch the screen.  But I cannot get anything else to happen, the screen just stays blank.  Alt-tab will not bring up a running program and Ctrl-alt-del is unresponsive.  I cannot get to the Start Screen, nor can I get to the utility functions (power, setttings, etc.) on the right side of the screen.  The only thing I can do at this point is to turn off the computer and turn it back on.  After I do that, the computer works again.  However, this is happening almost every day now.   I thought this might be caused by either the screen saver or the energy saving options (dim screen, or turn off sc... Read more

A:screen goes blank or programs unresponsive Envy TouchSmart

Hello ok_computer?           Thank you for providing your computer's information. I my self am not familer with windows 8. Before we begin can you please check your warranty status? All HP computers come with a one year waranty some even come with a two year waranty. Looks from detail information you provided it is Memory Card went bad or the Hard Drive. HP Technical Support will tell you to preform these dianostic proceedures.http://support.hp.com/us-en/document/c03408309=http://support.hp.com/us-en/document/c03561456Both parts you can install your self versus sending it in for HP to repair. You will have a better ideal ounce these are performed. Thank you. frrw

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The laptop sometimes boots up when fully charged (whether connected or not connected with power cord) with display working fine and other times (at random) when turned on will show that power is on (indicator light is turned on on side of laptop) but no display. Screen is blank and no sound is heard. Again, this is completely random. I can follow the exactly same process (always when fully charged). Sometimes the screen works fine; other times it's black and never displays. Please help.

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So I have this Dell Mini Inspiron 1018 not in correct working condition. As stated in title:
-Powers on.
-No monitor, completely blank.
-Not hearing any kind of beeping.

Any ideas on a solution?

A:Dell Mini Inspiron 1018: Powers On - Blank Screen - No Beeps

Sounds like a display issue, such as a bad LCD or connector.
Try plugging it into a monitor to rule out the possibility of a bad video card.

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On a Dell Latitude E6400 laptop running Windows 7 Ultimate 32bit, after choosing a user account and providing the password, it boots to a completely blank screen except for the mouse, which can be moved around normally.

Same problem with other user accounts. Same problem booting to Safe Mode.

When I press Alt+Ctrl+Del to try to get into Task Manager, nothing happens.

The screen looks normal when booting up; I see Windows starting, and see the normal screen for choosing a user account. It isn't until after choosing the user account that it goes blank.

This laptop was working normally until this morning.

What can I do to troubleshoot this?

A:Boots to blank screen

Update: I tried System Restore and still have the same problem. I tried System Restore twice -- once with the last restore point from when it was working normally, and again with the oldest restore point in the list, which was from about a week and a half ago. Same result in both cases; looks normal until after logging in, and then the screen is blank.

I thought I'd try a repair install but apparently I can't do that because it can only be done from within Windows, and I can't get there.

My wife has files stored in My Documents etc. If I run a clean install of Windows over the old broken Windows, will she lose those files, or lose access to them?

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Whenever I try to boot my PC, it loads to a blank screen with only the mouse pointer visible. I tried to right click and pressed CTRL+ALT+DEL but nothing happens. I tried booting up up Safe Mode and Last Known Good Configuration as well, but still get the blank screen.

When I load Safe Mode, the words "Safe Mode" still appear on the screen corners. The top of the screen says "Microsoft ® Windows XP ® (Build 2600.xpsp_sp3_gdr.090804-1435:Service Pack 3)"

I have an HP system, which did not come with a Windows XP CD for me to try to boot the system. I can press F10 to get into HP System Recovery, but am not even sure if that will solve the problem.

I wasn't doing anything odd the last time I used the PC, so I'm not sure what could have happened. I have a lot of files on my hard-drives that I need access to as soon as possible and don't want to lose anything.

Can someone please help?

A:PC Boots up to blank screen

Try to remove all external hardware devices except keyboard and mouse then restart the computer and check the status.
Please check if recovery console installed in the computer, So that you can try to fix the problem from there.

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Running 32 bit RC1 on a dual core 4GB box with 250+ GB HD.

Ran a CHKDSK /r because of error messages in Win 7 System log. Windows was operating OK at that point.

Now boots to blank screen with cursor which will move around using the mouse. Indicates some part of windows is loading.

Tried repair function from RC install disk. All results normal with last message indicating windows booted successfully.

See boot screens up until selection of OS. The only OS loaded is Win 7.

Third party utilities allow me to see files on drive.

Cannot get to safe mode.

Short of reloading Win 7 what suggestions would you have?


A:Win 7 boots to blank screen

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hi there this has been happening all week so here go's,soon as i power up the notebook it boots up for 15-20 seconds then the screen goes blank however if i unplug the power cord the screen comes on but soon as i plug the cord back in it still goes blank screen again but if i force a shutdown then everything works again but this happens everytime i unplug the ac adapter to go out with it and the ac adapter is working fine so i think its a internal problem in the notebook,the notebook is still under warranty, any help on this would mean alot thanks 

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Hi, I'm having a problem booting into Windows. Whenever I boot regularly the Windows logo screen will show, it'll look normal, then the screen will go black. No sound is played. My monitor on light stays constant. (It doesn't flash like there is no signal.) I've left it in this stage for hours, and there is no change.

If I try to boot into safe mode I'll see a list of system files then it'll hang at gagp30kx.sys. Once again I've left it in this stage for hours and no change.

I've tried to fix this myself. So far I've reinstalled Windows and reformatted then reinstalled. In both cases windows will boot and work normally for roughly eight boots. Then it'll return to the same problem. I've suspected this to be a software problem so I did the reformat and reinstall step three more times. The first time it stopped working after I installed Steam. The second and third time I installed steam successfully and it booted seven and nine times before the problem started. I did not install any new software before the problem started.

I haven't gotten any new hardware for years.

My Computer Specs:
A8V-E SE Motherboard
Athlon64 3700+ Processor
2GB Ram
250GB SATA2 Hard Drive
9800 GT Graphics Card

I also dual boot the computer with Xubuntu. If at all possible I'd like as much help as possible to go through the Terminal.

Thanks in advance.

A:XP Boots to a Blank Screen

What about video card updates or other windows updates for your machine?

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Having some problems with my dads desktop, shut it down earlier and now its booting up and asks for the start windows normally prompt, starts up then comes to a blank screen that only shows the mouse. Before it would just take a long time to boot but it would, Its a old sony vaio desktop. Thanks for the help~Baird

A:Boots to a blank screen

Try booting in Safe Mode, VGA mode ect... That's as much as I can help and I don't think it's the best diagnostic, but.. Besides, if it works, it should only be temporary...

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I'm getting a blank screen when my computer boots up. Not even a Bios screen or anything. But, Win 7 seems to boot up fine in the background. I can hear the welcome chime in the background after a little bit.
I was in the process of putting in a new SSD when this happened. Tried to unplug it and restart, but same problem. Now I have everything else unplugged but the graphics card, and the old hdds. Still nothing but blank screen.
I'm wondering if it's the graphics card or the power supply that are spotty. Fan is spinning on the graphics card, but I'm not sure what to make of that by itself.
Not quite sure what to do now....

Mobo: Gigabyte 870A-UD3 AMD
CPU: AMD Phenom 2 X4 955 Black Edition
RAM: GSkill DDR3-1600 4GB
Graphics: MSI N460GTX Fermi
Power: OCZ Fatal1ty 550W modular
OS: Win 7 Ultimate OEM - clean install

A:Blank Screen, No Bios Screen, Win 7 boots fine, Now What?

You might have the splash turned off in the bios. Have you checked the settings in there. When the computer boots start hitting the button to get you into the bios seeing as you can't see it.

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I just put together a new decent computer for my old lady so she will stay off mine, well everything boots up and starts but the screen stays blank. What could be the problem? If you need more info just ask.

Amd 4600+ x2
Gigabyte GA-M55plus-S3G (AM2)
Corsair XMS2 DDR2 (2 1024mb)
Maxtor Hard Drive SATA
evga nVidia 7900 GT KO (not installed)
500 watt psu

A:Comp Boots; Blank Screen

is your graphics card plugged in?

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My laptop will boot just fine but nothing comes on the screen. Its a bit older so I figured I had nothing to lose so I took it apart. When I did that, I found a piece (which I am not sure what it is) that was broken, and put it back where it obviously went. I booted the computer and the screen came on. I didn't have any drives in so it said "no drives found. " I thought I had found the culprit, so I put the drives back in, and now it won't work again. I've looked online every where to try and find out what the broken piece was or what it does, but can't find it anywhere. My best explanation of the piece is; its a black square
1" x 1", maybe 1/16" thick. It looks like it may be graphite or something. Does anybody have any ideas or suggestions?

A:Computer boots but screen is blank

Welcome to TSG...

Can you post a picture? Better yet a picture including where you put the piece to make the display work?

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Hello people,
It has been a while since I posted. I have a Dell Inspiron N5050 laptop that is giving me fits. It was having an issue with explorer restarting continuously after it was upgraded from windows 7 by the customer. I recommended a clean install and backed up all their data and installed Windows 10. I pulled the latest drivers from dell.com and made sure I had them handy. At boot up the machine boots to a blank screen and boot chime plays. no mouse cursor and ctrl, alt, del do nothing. I found that if I press the power button and put it to sleep then wake it up with the power button it works fine. works for the whole time I am messing with it. If I reboot or power down I get the blank screen. I updated the chipset, video and audio drivers one at a time with a reboot each time and still no change. This only occurs during a reboot or cold boot. If the PC goes to sleep it wakes just fine.

I am at a loss as to the cause. There is no blue screen logs and I cant see anything wrong in the event viewer. No programs have been installed yet and Windows is fully updated.

Specs for the machine as follows:
Computer Model
Inspiron N5050

BIOS Vendor
Dell Inc.

BIOS Version

BIOS Date ... Read more

A:Windows 10 boots to blank screen

I don't have this Laptop but looking at the BIOS A03 dated in 2011. Google it and the latest version is A05. You might want to update the BIOS first.

In addition, try to boot with one stick of RAM since they are not a matched pair (4GB & 2GB) and might create timing issue on cold boot.

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This is a somewhat elaborate problem, and I haven't been able to get to the bottom of it. Here's the story"

I'm running Windows XP Pro with SP1.
AMD64 3800+
GIGABYTE Dual BIOS 939 motherboard

About a week ago I powered down my computer via the shutdown option in the start menu. It got hung up, so I shut it down manually. The next day when I turned my computer on, Windows informed me that my C:windows/system32/config/system file had been corrupted. I used the recovery console and replaced each of the five registry files using the method from the Microsoft support website.
Note: For debugging purposes, I took out an old hard drive and and attempted to install XP. It halted about 90% through the installation and reported a Machine Check Exception error. I had a slight overclock on the memory and had the voltages running 0.2V higher than normal. I changed the voltages back and tuned the BUS back to 200 MHz. This error is gone for the time being.
Anyway, when attempted to boot, Windows informs me that it was shutdown improperly and gives me the option of booting from safe mode, normally, from last know configuration. It does not matter what method I choose, Windows boots to a blank black screen with a mouse cursor. At the top and bottom of the screen is says what version of windows I'm running and that I'm running SP1 (and if I boot from safe mode, it says Safe mode too). I can move the mouse around, and theres nothing ... Read more

A:Windows XP boots to a blank screen

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Hi - I've had my hp laptop for about 3 years. It has been relatively trouble free but yesterday I booted up normally ... but the screen remained blank throughout. I attempted to reboot with the battery out - to no avail. It still boots up normally but the screen still remains blank throughout ....

A:Boots up normally but the screen remains blank throughout,

Hi @jamesmarino?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion dv6-6c36tx Entertainment Notebook and issues with the Notebook not starting.Try performing a hard reset.When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.Do you hear the Fans? If yes, try to connect to a monitor to see what happens.Have you tried reseating Memory and the HDD?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

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Hi when i start my computer, everything is fine harddrive, fans and everything, but my monitor stays blinking like if the computer is off and my mouse and keyboard arent lighting up either. I have had this problem happen to me before a couple of times when i was using the computer but i usually just restart and it works again. This time when i restart it gives me the same thing, ive tried switching monitors and still no go . Ive tried to attach my other computer to the same monitor and mouse and it works fine im on windows XP

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The user login page never appears after the Windows boot page. All I get is a blank dark blue screen. It was working fine yesterday. I haven't installed or changed anything recently. How do I troubleshoot this? I am new to Windows... Theresa

I have a Dell Dimension. BTW - I am really clueless - I don't know how to boot in "safe mode" or anything.

A:After Windows boots, I get a Blank Screen

Hi theresa111, Welcome to TSG!!

You get to safe mode by tapping the F8 key while the machine is booting.

Give that a try and let us know what happens.

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I was recently playing CS:S online when the computer froze up entirely. I powered off.

Upon restarting, the computer got through POST and the Windows (XP Pro SP2) loading screen. At this point, the monitor went black, excepting for the mouse cursor, which is responsive. This has been the behavior in restarting since then. I've left it in this state for over an hour without any progress.

Using a Windows boot floppy disk and/or using Safe Mode does not help.

I'd like to retrieve my files at the least, and preferably get this computer back in working condition so that I can enjoy it over Thanksgiving.

Let me know if you've got ideas as to how to fix this.

A:Windows boots to blank screen

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Hi, not sure if this is the right board for this, move if not.

Basically my Windows XP SP 3 boots up into a blank blue screen. Safe Mode is a blank black screen with safe mode displayed around it.

A few days ago I was having a problem with AppleMobileDevices.exe preventing programs being opened, so i used System Restore, got Registry Booster, and fixed some registy errors. Then my firefox crashed a day later, I restarted and thats about how it all came about.

Its worth noting that I had XP Proffesional installed over WMC 2005 in April as my computer was crippled by malware.

Now I cannot even get in to attempt to do anything.

Not much else details I can get right now, as i cant get any logs.

Any help would be appreciated


A:Windows XP3 boots into a blank screen

Let it fully boot until you see not HD light activity, then hit FN+8 it may just light up. No guarantee but it has bailed me out a couple of times.

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Thank you ahead of time for taking the time out of your day to help me with my problem.

Laptop information:
HP Pavilion dv2000
AMD 64 Athlon x2
Windows Vista

I am attempting to troubleshoot my laptop, it will not boot past a blank screen. I have tried the following troubleshoots already.

1) Connected external Monitor.
2) Performed a hard reset.
3) Disconnected the battery.
4) Checked the RAM connections
5) Checked the CPU connection.
6) Checked warranty with HP (expired of course!)

So far, the furthest I got was when I started it up ONCE, it said "Operating System Not Found" which was flashing. It never happened again, just once.

I read on a forum that the AMD motherboards in this computer were recalled but I cannot find that forum again, nor can I find any relevant recall information on HP's site. Anywho, just wondering if any of you have any ideas for me to help resolve this issue.

(If possible, I would OBVIOUSLY like to retain the files on my computer. I am a realist and realize this probably is not possible, hahaa)

Thank you ahead of time,

A:HP DV2000 boots blank screen

does it use geforce graphics? cause there's been alot of complaints of faulty nvidia cards in hp laptops.

btw, just buy a $20 SATA / IDE to USB converter and you can retain all your data in your notebook, as long as the hard-drive is not defective.


or just buy a cheap 2.5" SATA HDD enclosure and mount your laptop HDD there.

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Hi, I am having a problem with my computer. I have scheduled a chkdsk to take place the next time I restart my computer and when I restarted it, the problem started! After the Boot Screen finished booting nothing happens, the screen stays blank. I have left it for hours and still nothing happens. How can I solve this problem? I also wanted to mention that I have changed my boot screen using this tutorial. I didn't really have any problem after following that tutorial but I only wanted to mention that...

A:Vista boots to a blank screen!

That's probably why your screen is black because you changed the boot screen. There is a warning near the top of the tutorial. You would have to change it back to normal.

If you wanted to run chkdsk at startup or the Memory Diagnostic Tool and you have changed the default boot screen, then you will need to temporarily change the boot screen back to the default boot screen to be able to see what is happening first to be able to see what is happening when they run at startup.

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Hi guys I'm very new here and will deeply appreciate it you can help me with this problem.

I have one user in the office, his computer which has windows XP, boots up to a blank screen. It shows the manufacturer logo and windows XP splash screens but after that it just a blank screen. I also noticed that the Hard drive LED is chugging away as if it still is loading windows. But as I said the screen is blank.

Steps taken:

I have already unistalled the video driver. (Nvidia GeForce 8600 GT) and it works fine.
I re-installed the driver again using the CD that came with the video card and the same happens.
I uninstalled again the video driver and downloaded the newest driver for that graphics card from the Nvidia website, installed it and the same thing happens.
Right now I temporarily unistalled the video driver and the computer is working fine, but I need to install the video driver for this because the user has some applications that require that the driver be installed.

Please help?

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I have two questions that might be connected.
I wasn't sure about where to post this, because I'm not sure if the problem is my screen, windows 7 drivers, video card, bios or something else.

I used to have two screens connected to my computer, now I only have one (I think it has something to do with the problems).

Problem1: Every time I power my computer, the computer itself turns on, but the screen stays off until windows 7 loads, then the motor turns on.

Problem2: Many of the times I put my computer in sleep mode, and try to turn in back on, I hear the computer turns on, but the screen shows nothing.

The screen itself is fine, if I restart and let windows load properly, the monitor works.
I updated my video card drivers.
And now I don't know what to do, I want to format my computer and reinstall windows 7, but I can't get into BIOS and boot from USB / CD because the screen is blank when booting.

Please, help! :)

A:Computer boots with blank screen

It sounds like the splash screen is disabled. In System Configuration, Boot Tab, uncheck No GUI Boot .

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I was at my girfriends last night installing a program and it said i needed to restart to complete installation. As i restarted and after the windows xp splash screen i was left with a blank screen with no mouse.

I turned off the power and turned the PC back on and i was given the option to start in safe mode etc.

I can open windows in safe mode, but am not sure what to do, however i have a feeling it is something to do with my video driver maybe?

I am not too sharp on things like this so any help will be much apprieciated.

Many Thanks

P.S. i have already tried the option: restart windows with last known good config.

A:Windows XP boots to a blank screen.

Hello will1992

Let`s try the easiest option first and see if it helps.

Boot into Safe Mode and try a System Restore.
Restore to before you installed that program.


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Hello people,
It has been a while since I posted. I have a Dell Inspiron N5050 laptop that is giving me fits. It was having an issue with explorer restarting continuously after it was upgraded from windows 7 by the customer. I recommended a clean install and backed up all their data and installed Windows 10. I pulled the latest drivers from dell.com and made sure I had them handy. At boot up the machine boots to a blank screen and boot chime plays. no mouse cursor and ctrl, alt, del do nothing. I found that if I press the power button and put it to sleep then wake it up with the power button it works fine. works for the whole time I am messing with it. If I reboot or power down I get the blank screen. I updated the chipset, video and audio drivers one at a time with a reboot each time and still no change. This only occurs during a reboot or cold boot. If the PC goes to sleep it wakes just fine.

I am at a loss as to the cause. There is no blue screen logs and I cant see anything wrong in the event viewer. No programs have been installed yet and Windows is fully updated.

Specs for the machine as follows:
Computer Model
Inspiron N5050

BIOS Vendor
Dell Inc.

BIOS Version

BIOS Date ... Read more

A:Windows 10 boots to blank screen

I don't have this Laptop but looking at the BIOS A03 dated in 2011. Google it and the latest version is A05. You might want to update the BIOS first.

In addition, try to boot with one stick of RAM since they are not a matched pair (4GB & 2GB) and might create timing issue on cold boot.

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A non-technical friend has asked me to look at his Toshiba Satellite Pro C70-A-159.

It was a Christmas present and has functioned perfectly for eight months ? two days ago (in his words) ?it won?t boot?. Actually it does, into a screen with no login but options for shutdown / restart / enable on screen keyboard etc (reading these forums, not an uncommon problem).

Safe mode works fine, even with network. Regressing the last three system restore points (one at a time) makes no difference. CHKDSK (at the DOS prompt) reports no problems. Service Station (in safe mode) won?t start as ?it may be corrupt ? please re-install or reboot?. I don?t know how to do the former (and am not sure it?s a good idea unless I know it will fix the issue), reboot makes no difference. Booting with logging or debug would maybe be helpful if I knew where it logged to!

I suspect he has upgraded to 8.1 from the Microsoft site, not Toshiba. Before I do a complete backup of data, regress to Windows 8 and follow the (quite complex) instructions for upgrading to 8.1 properly, is there anything else I can try?

A:Satellite Pro C70-A-159 boots to (almost) blank screen

Hi Adrian

I also think that you should test functionality with original ?factory settings?. Talk with your friend and ask him if there are some important data saved on his machine. Make backup and install original recovery image.

Here is short description - http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
What you can also do before you start is to create recovery media, just to be sure you had it if something goes wrong. You can create this media using preinstalled Toshiba recovery media creator.

Reinstall original recovery image and check a bit how it works. Later you can upgrade it to Win8.1.
Here is Toshiba?s page about steps how to do this - http://www.toshiba.eu/innovation/generic/windows8_1-message/

I think your friend will be happy when you do all this and bring him back 100% working machine and Win8.1.

Good luck

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heya i dont know if anyone has had this problem or whether anyone is able to help but i have a lenovo ideapad z580 model type 2151 core i5 3210m laptop that powers on, fan spins, led lights come on and screen lights up but nothing is displayed, no lenovo logo, no access to bios, nothing. if i use the nova key the blue menu pops up in the middle of the screen but if any of the options are selected the menu disappears and screen stays blank. i have tried connecting to an external monitor and get nothing, i have reseated ram, swapped ram slots, reseated hard drive. tried it without a hard drive, taken out the cmos battery, taken out the battery and held down the power button for 60 seconds, tried it on just the ac adaptor, unplugged all peripherals i.e dvd drive, wifi card ect. if i press ctrl alt delete computer restarts but still the blank screen, ive seen many posts and forums that describe a display that black as in doesnt turn on but mine is on, i can see the light switch on when i press the power button. any help anyone could give me would be grately appreciated. thank you

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