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Synaptics UltraNav driver issues with X1C6 on Windows 10, touchpad stops working

Q: Synaptics UltraNav driver issues with X1C6 on Windows 10, touchpad stops working

Thus far I failed to identify the circumstances in which the touchpad stops working. It seems to sometimes happen when it checks for an update. What is also curious that the cursor will sometimes mess up such that the text cursor will be displayed as the context menu cursor. Not sure if this is related. The touchpad works again after restart. Everything is up-to-date, running Windows 10 (1909). The TrackPoint is unaffected by this.

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RELEVANCY SCORE 200
Preferred Solution: Synaptics UltraNav driver issues with X1C6 on Windows 10, touchpad stops working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 96.8

I installed and activated Windows 10 on a pair of X-series laptops, an X220 and an X201.  Everything was just fine except that the touchpad does not control the cursor well, either freezing it or bouncing around madly.  I finally solved the problem by changing the UltraNav driver to PS/2 Mouse driver, less functional, but it actually works.  When I ran the Windows 10 update, it reinstalled the UltraNav driver, so I had to revert back to the PS/2 driver and reboot.  (The UltraNav driver downloaded from the Lenovo site is equally defective.) Yes, I know these are older systems, but can't Synaptics do a working driver?  Or maybe Microsoft could install the basic PS/2 Mouse driver as the default?  I must be dreaming.  Anyway, the problem of a properly function touchpad has a solution.

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RELEVANCY SCORE 96.4

I currently have a HP pavilion tx2520ae laptop and now and again whilst im am working on it i suddenly get the message 'synaptics touchpad has stopped working with two options saying : close and check for a problem online and close', after this message appears the touchpad still works, however the scroll bar for the laptop does not, this is an inconvenience as i do alot of my school portfolios on my laptop, some of which are nearly 100 pages long and i am constantly editing it, so i need the scroll bar to save me time and effort.

When i restart the laptop however this problem is corrected, but after a while it appears again and constantly restarting the laptop every 10 minutes is just too much effort to waste on fixing a simple scroll bar.

When the message appeared, I had tried to go onto the mouse options on the control pannel and i got an error message saying 'unable to connect to the synaptics pointing device driver. if you have installed another PS/2 pointing driver please unistall the synaptics driver by clicking on the yes button. you then need to reinstall your pointing divce driver for your external device again.
Do you want to unistall the synaptics driver now?'

I have not installed any PS/2 pointing drivers but I decided to try and reinstall it again just to be sure but when I reinstalled it i had to restart my computer and when i came back on it was working fine... for a while. The message appeared again and reinstalling it was just a comp... Read more

A:synaptics touchpad suddenly stops working

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RELEVANCY SCORE 90.8

I can't seem to install the latest Synaptics UltraNav (219.3.4.219) driver for my X1C6. I'm running W10 (1803) with all the latest updates installed. Anybody have any idea why it won't install?

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RELEVANCY SCORE 90

Lenovo has rolled out new driver today, but i have problem installing it. Any advice at all please? It's annoying cause my the touchpad has been playing up for a bit since it released. 

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RELEVANCY SCORE 90

FYI,
 
The URL below states that the driver being installed is 19.3.4.17
 
http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70...
 
However, the actual driver which is installed by the package is: 19.3.4.37! This is not the first time where the package description(s) are inconsistent with the contents.
 
 

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RELEVANCY SCORE 90

Lenovo Ultranav stoped working wen installed windows 10. SolutionsPleaseInstalation of Synaptics ThinkPad UltraNav Driver ThinkPad T440p under Windows 10, failed!!

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RELEVANCY SCORE 88.8

Hello, recently I noticed that on my up-to-date Windows 10 (Creators Update) there is a process called "WMI Provider Host" (WmiPrvSE.exe) constantly using 1-3% CPU no matter what you are doing. I've been observing this behaviour just recently (maybe 1-2 weeks). So I started with a fresh (completely clean) Windows 10 installation on my Thinkpad X260. I observed this behaviour instantly after Windows finished its instalation and update process without installing any custom software from Lenovo website. When I try to kill this WMI host instance, it is restarted imidiatelly and problem continues. I attached threads output from ProcessExplorer. I looks like the thread execution is deadlocked or something similar. So I started digging which application is causing this WMI host cpu usage. After disabling Synaptic Pointing Device service called "SynTPEnhService" this behaviour disappeared. So I started digging around Synaptic executables. I was able to find out, that process causing this cpu usage is SynTPEnh.exe, which I believe is some kind of main (parrent) process for Synaptic driver functions. When I kill this particular process, then I am able to pernamently kill the WMI host causing those troubles. Well, it actually restarts again, but has no cpu usage. I am using latest version of Synaptic drivers available, which is 19.3.4.83. Is anybody else observing such behaviour? What is the solution for this problem? By disabling SynTPEnhService you loose your track... Read more

A:Synaptics UltraNav Driver causing WmiPrvSE.exe cpu usage

I noticed the same with the 5/29 bios update and the recent trackpoint firmware as well using the more recent 19.3.4.86 Synaptic drivers.

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RELEVANCY SCORE 87.6

Hi,Today I updated the synaptics pointing device driver on my x1 yoga 3rd gen, and my trackpad stopped working.rolling back the driver through windows is not possible, how do I get the previous version of the driver?

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RELEVANCY SCORE 83.6

I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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RELEVANCY SCORE 82.8

i just installed windows 8 pro 64 bit on my lenovo z580 and downloaded the synaptics touchpad driver for same operating system from the lenovo website. but when i install it in C:\drivers it says that-"you have to run the 64 bit version of DPinst.exe on this machine." PLEASE HELP, although my touchpad is working, the cursor is too slow and i cannot scroll with it.

A:windows 8 synaptics touchpad driver

You could try the "Vanilla" Synaptics drivers.

Drivers | Synaptics

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RELEVANCY SCORE 82.8

 I can't seem to update my touchpad driver. I downloaded  and ran this version. 19_0_17_57_WHQL4/21/2016 But when I check to see if it installed, the driver installed is still the driver from 19_0_17_57 from Jan 6,2016 Help... Thanks,   

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RELEVANCY SCORE 82

Issue :Im using T470s with Windows 7 OS, 1st - When im using Cisco Jabber to have a video chat\confrence the application will crash. Im suspected it due to the the intergrated camera driver. However when i go to Lenovo site, for T470s i can only found camera driver for Windows 10. 2nd - There is no Synaptic UltraNav available and when go to Lenovo site, for T470s i can only found driver for Windows 10. Question :Is there any Win 7 camera and UltraNav driver from other T model that compatible with T470s? BRMiqdad

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RELEVANCY SCORE 82

Latest Synaptics Touchpad Driver for Windows 10
Synaptics Touchpad Driver Download Page
   Information
Version: 19.0.19.1

Date: August 3rd 2015

For Windows 10 PS/2, SMBus, and IC2 Devices
Release Notes:

System enhancements

A:Latest Synaptics Touchpad Driver for Windows 10

Hooray!! The 19.0.19.1 driver version fixes the inability to permanently turn-off the tapping function on my HP DV7. Looks like it also can filter the accidental tapping caused by inadvertently touching the graphics tablet while typing.

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RELEVANCY SCORE 82

Hello,  After upgrading to Windows 10, a new version of the Synaptics Touchpad driver for my X220T was automatically installed. However, I soon found that 2-finger scrolling is extraordinarily slow, even after manipulating some of the Synaptics control panel settings such as "scroll speed", and that "inertia" pointing has been turned on by default, which is very annoying.  I have been able to hide the update for now (using the wushowhide.diagcab tool) even though hiding updates in Windows 10 is far more convoluted than in Windows 8.1 and have installed the Windows 8.1 driver from Lenovo Downloads instead.  My question is, when will a driver from Lenovo or with appropriate fixes from Synaptics be released? William

A:Terrible Windows 10 Synaptics Touchpad Driver

I need a new driver as well.  Because of the 'resizing mouse pointer' problem when pressing the middle trackpad button on my X1 Carbon 3.  (sucks to have to deal with this on a new ($$$) machine) here's some links...   BTW I had this problem on both win 8.1 and win 10.  https://forums.lenovo.com/t5/ThinkPad-W-Series-Laptops/Cursor-becomes-very-small-on-W550S-with-high-... And... https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-Mouse-Pointer-Size-Changes-Constant...    

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RELEVANCY SCORE 82

 I can't seem to update my touchpad driver. I downloaded  and ran this version. 19_0_17_57_WHQL4/21/2016 But when I check to see if it installed, the driver installed is still the driver from 19_0_17_57 from Jan 6,2016 Help... Thanks,   

A:Yoga 900 Synaptics Touchpad Driver for Windows 10 ...

What's the model of your computer?



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

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RELEVANCY SCORE 79.6

Lenovo Synaptics touchpad drivers not working with windows 10 version 1809.It works after installing but after restart it doesnt work So you have to reinstall it again to make it work.Please suggest proper fix for it asapThanks

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RELEVANCY SCORE 78.8

Dear Thinkpad fans, does anybody experience on Windows 7 that sometimes after couple of minutes/hours internal touchpad does not respond on two-finger scrolling for short period of time and than two-finger scrolling begins to work again?I am using patched Windows 7 + latest drivers that are available for T460p, e.g. Synaptics 19.3.4.202, touchpad firmware is 1.1. Greets,  JanS

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RELEVANCY SCORE 78.8

Just bought an Inspiron 5759 from Dell Canada.
 Touchpad is very squirrelly - move around and it randomly perceives a click hence starts moving or invoking stuff.  Try to click left or right button (bottom left or right of touchpad) and the cursor moves so I can click on wrong thing easily.  Looked for Touchpad settings under Control Panel Mouse.  Nothing there specific to touchpad - just generic mouse settings.  Looked in Device Manager - Mouse and Pointing Devices - see HIID compliant mouse and PS2 compatible mouse.   Driver for either is from Microsoft dated 2006.  
Ok - load newest driver from dell.com.  Claims it installs ok - wrong.  The Dev Mgr shows same Microsoft drivers.  Manually force driver to Synaptics - Dell TouchPad.  Looks like it succeeds.  Now, Dev Mgr shows two mouse devices: Dell Touchpad and PS2 Compatible mouse.  Try control panel - Mouse.  Now I see a Dell Touchpad tab but the only field - Change Dell Touchpad settings - does nothing.
Spent 6 hours trying to get help from Dell Support - worst experience with any support organisation (other than HP who managed to toast a notebook via remote control while trying to install a printer driver - never did work.)  Absolutely no improvement in situation.  Four times put on hold and line drops.  Considering strongly returning the notebook.
Went to BestBuy and looked at 8 Inspiron  and XPS computers on demo.  Not a sin... Read more

A:Inspiron and XPS laptops running Windows 10 cannot install Dell/Synaptics Touchpad driver

With Win 10, touchpad drivers are found in the Win 10 Settings, selected in the Start Menu. In addition, many newer laptops are using a Precision touchpad, a Microsoft inspired pad. The driver is incorporated in Windows itself, and a regular driver will not work. This is why you don't see anything in the "old" Windows Control Panel app or in the Device Manager.

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RELEVANCY SCORE 78

Hi I use a USB mouse with my laptop so not sure when trackpad/point stopped working- I first became aware of the issue a couple of weeks ago. I have since reset my machine (Windows 10) twice to see if that fixes it and also downloaded drivers from this site but to no avail. Can anyone offer assistance? Thanks in advance Huw

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RELEVANCY SCORE 78

On my X1 Carbon 7th Gen - (Type 20QD) the touchpad is not working. track point is working fine so are the ultra nav buttonstouchpad is completely unresponsivethere is not ultranav or synaptics tab in my addtional mouse options (mouse properties) in settingsI have touchpad settings in windows settings. I tried setting sensitity to max. Didn't change anything. That's the only option apart from the link for additional settings which is missing the tab. I can't roll back drivers -> option is greyed out on HID-compliant mouse (I assume thats the touchpad in device manager)there doesn't seem to be a synaptic driver installedon the lenovo X17 support page is no synaptic driver to download only a firmware update. Which, when I try to execute, tells me that there needs to be a synpatic driver installed in order to upgrade the firmware. I tried pressing FN+F8 and all other F keys...I also can't see a function key that enables or disables the touchpad. Is there one? In BIOS both trackpoint and touchpad are turned onThankful for any advice... 

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RELEVANCY SCORE 77.2

My trackpad and trackpoint died while I was editing text (no load, no updates, just typing and stuff). Trying to fix that I successfully updated BIOS on fresh windows installation and tried to update touchpad/trackpoint firmware, but got errors, similar to the ones in that thread. In particular, I am getting :"fail to enter transparent mode" error on the trackpoint firmware update"0x0" error on the touchpad firmware update No found solutions helped. Any thoughts or ideas? Warranty service is not operating at the weekends, so I would love to hear any suggestions.

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RELEVANCY SCORE 74.8

Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

A:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

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RELEVANCY SCORE 74.4

I recently upgraded from a Probook 4540s to a newer 450G3 with both running Win7 Pro 64bit.  I'm struggling with the new 450G3 and feel it's a driver issue rather than a touchpad issue, although I could be mistaken.I've searched HP and Synaptics websites for assistance with no success. Maybe someone here can assist. Here are the issues I'm experiencing on a continual basis.*Touchpad "accuracy" seems really poor-missed taps on pad and left click button-cursor jumps about screen-cursor doesnt always move with finger swipe-sometimes right click menu pops up when swiping with finger, absolutely not hitting right click button*Cursor scroll image freezes on screen (most annoying thing)-When two finger scrolling, the cursor image will freeze a phantom image onto the screen. It only happens on scrolling function with the scrolling cursor image.  When images freeze on screen I still have functionality of the cursor.  It's just that I have these cursor scroll box images overlaying whatever I'm doing which gets annoying.  When you hover over the frozen image it shows the circular busy cursor image.  Sometimes there will be 3 or more frozen images on screen which overlay almost any program you open. I can clear them by ending the SynTPEnh.exe process in task manager which starts itself back up immediately. I really like the two finger scrolling and would hate to have to resort to other methods.I'm currently running the latest Synaptics driver 19.0.19.43 and have ... Read more

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RELEVANCY SCORE 74.4

I recently upgraded from a Probook 4540s to a newer 450G3 with both running Win7 Pro 64bit. The touchpad for my older Probook started a bit wonky but I eventually found a driver that made it right. I'm struggling with the new 450G3 and feel it's a driver issue rather than a touchpad issue, although I could be mistaken.

I've searched HP and Synaptics websites for assistance with no success. Maybe someone here can assist. Here are the issues I'm experiencing on a continual basis.

*Touchpad "accuracy" seems really poor
-missed taps on pad and left click button
-cursor jumps about screen
-cursor doesnt always move with finger swipe
-sometimes right click menu pops up when swiping with finger, absolutely not hitting right click button

*Cursor scroll image freezes on screen (most annoying thing)
-When two finger scrolling, the cursor image will freeze a phantom image onto the screen. It only happens on scrolling function with the scrolling cursor image. When you hover over the frozen image it shows the circular busy cursor image. Sometimes there will be 3 or more frozen images on screen which overlay almost any program you open. I can clear them by ending the SynTPEnh.exe process in task manager which seems to start itself back up immediately. I really like the two finger scrolling and would hate to have to resort to other methods.
*Adding Edit- When images freeze on screen I still have functionality of the cursor. It's just that I have these cursor scroll ... Read more

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RELEVANCY SCORE 74.4

Three weeks or so ago I posted here, asking for help on how to disable my touch pad on a Lenovo laptop. I disabled all the gestures, unchecked the 'lock on' feature, etc. and for a short while thought the issue was resolved. It is not. Here is my original thread:
http://www.sevenforums.com/search.php?searchid=6664971
It was closed but I am still having problems. When I drag the pointer across objects, it activates them, opens pages, that sort of thing. If I accidentally leave the pointer on the 'previous page' button, it automatically does goes back. It is driving me crazy. I've disabled everything (except disabling the touch pad entirely) and it's still plaguing me.

Short of a virus (I've scanned a few times with AVG and MalwareBytes and found nothing), the only thing I can think is perhaps in disabling the various features, I accidentally hit upon a sequence or combination that keeps somehow didn't disable those features I don't want.

Any suggestions?

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RELEVANCY SCORE 74.4

Probook 450 G3 synaptics/touchpad issuesSome time cursor stoped for a while, like 5 sec. then working again.

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RELEVANCY SCORE 74.4

I cannot believe how bad this touchpad is. I've had two customer support reps take over my computer and the problem still isn't fixed. The problem: The tap function is extremely erratic. Sometimes it takes one tap. Sometimes two. Sometimes 5 to execute the simple function of closing a tab on a browser, or electing a utility in a software app, or clicking on a link and opening it. etc. etc. Then, sometimes I tap and the cursor lurches....  This is my 3rd HP computer, but this is unacceptable. Fix it Hewlett Packard. Signed, A very unhappy customer

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RELEVANCY SCORE 74

I want to uninstall Synaptics ThinkPad UltraNav Drivers and files and registry t440p windows 10.Does anyone has al the instructions. The way from the controlpanel does not work....

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RELEVANCY SCORE 74

I have a Lenovo Ideapad Y510P with Windows 8.1. For months or longer, I have been having an issue with the touchpad software. After days of use it will stop responding to advanced commands like two finger scrolling unless I restart the computer. If I try to access the icon in the right corner on the taskbar, the application will not open. It cannot be right clicked. If I try too much the taskbar freezes. I tried to access Mouse in control pad - no response, I couldn't access it. I tried to look for updates for the driver and it would always say it is totally updated or when I manually download one it would say that it is already installed or something.

So today I decided I would fix this problem. I uninstalled the application, and removed the driver in the Drivers section in control panel. I downloaded the program again from the Synaptics site for my computer and tried to install.

The message: "A previous version of the Synaptics TouchPad Driver is installed. If you continue installation, the driver may not install properly. To avoid this problem, press 'No' to exit setup...

I never pressed no the multiple times I tried to install and install would always fail after about 15 seconds. I then looked for traces of Synaptics on my computer in Program Files and Driver folder. Deleted all Synaptics folders and emptied recycling bin.

Problem still persists. Need help. I rebooted my computer a couple times along the way, but not after I deleted those folder... Read more

A:Cannot Re-install Synaptics TouchPad Driver

It could be a physically bad touchpad...

Does the installer have an option for "clean install"?
 

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RELEVANCY SCORE 74

Hi, I've just upgraded from Windows XP Home SP2 to Windows Vista Ultimate on my Toshiba Satellite a100. I was wondering where I could download a driver for Synaptics touchpad that works? I tried the generic drivers from Synaptics' website, but they do not install completely (the second component always fails to install). Then I tried the ones from Toshiba's website, but The Vista-compatible ones display an error that says error code "#5B4 @10". Then I tried The Windows XP-compatible drivers, and they work perfectly, except the fact that I cannot configure enhanced features such as virtual scrolling and tap zones.
I click on the icon in the tray, click on The Device Settings tab, and whenever I click on The Settings button nothing happens. Any help?

A:Synaptics touchpad driver for Vista 32 bit?

What model toshia A100 what?

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RELEVANCY SCORE 74

I'm using Windows 10 64-bit system, and have used it for over a year with no problems. This problem started kinda weird out. I was watching a movie, and I paused it to go take a smoke. I came back five minutes later and now I couldn't move the cursor from the touchpad, or barely. I tried deleting the synaptics driver and installing the latest version quite a few times. Here's the thing though, the touchpad works without the driver, though sometimes left click, and right clicking doesn't work, however I'm still able to move the cursor. When I install the synaptics touchpad driver left click and right click works, but I am not really able to move the cursor. I can see the touchpad respons to the pressure of my fingers moving across it, but it doesn't move the cursor along the screen or only a small amount.  I have tried different prressures on the touchpad, but with no luck. The problem occurred a few hours ago.

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RELEVANCY SCORE 74

   This is now the third forum I have posted to regarding this issue.I've been to Sevenforums and to the HP forums.I don't know how/when this happened (because I rarely restart my pc) but,I recently had to restart after some updates and after restarts now it seems that I have to physically load the Synaptics touchpad driver in order for things like (in particular) two finger scrolling) to work.
  
    I uninstalled the Synaptics driver (because Synaptics site has a newer version.HP,so far,isn't supporting the new one). I was instructed to restart the pc after uninstalling the old driver and before installing the new one.That's when the problems started.After booting to the Windows login screen,the keyboard became disabled and I was unable to use the pc.
  
    I've done a system restore and all is back to normal.But,I'm still left with the original problem (having to physically load the Synaptics software because it's not loading itself). Have any of you ever experienced this problem and if so,how did you remedy this situation ?
                                                  
               ... Read more

A:Synaptics Touchpad Driver Not Loading

Honestly...if you have an HP system...you should get your drivers for basic functions from the HP website.  Theoretically, all drivers for a specific item SHOULD be useable...but "should" is a word that often does not apply to OEM systems, IMO.
 
Louis

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RELEVANCY SCORE 74

Okay, on my laptop, the process SynTPEnh.exe governs the touchpad. For some reason, after my laptop has been on for a while, the process quits. If i restart the process, it usually closes again within 15 seconds of the process being restarted. Does anybody have any insight about what causes this and how it can be stopped?

Also, after i restart the computer, SynTPEnh.exe stays on for a while and the cycle i described previously continues.
 

A:Synaptics Touchpad Driver Closing

Go to the PC manufactures site..download the latest driver..often times a new driver comes out to fix bugs etc.

Uninstall the driver through "programs" in the control panel...do not use device mgr

Reboot..install the driver you downloaded and saved...install and reboot.
 

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RELEVANCY SCORE 74

Touchpad just stopped working while I was using it. Here's what's going on:

Fn + F7 does nothing
Synaptics ps/2 Port Touchpad shows in Device manager, however it is hidden and has a yellow exclamation point. Error code: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24).

I have updated the drivers from the Gateway website by first uninstalling the drivers that were present. No go. I then updated the drivers from the synaptics website via the same method, nothing. I've tried searching for a driver via device manager....nothing.

As I mentioned, I tried Fn+F7 and nothing happened. Also I notice that the driver software is not loading in the tray like it used to and I can't even make it run by trying to open the .exe file.

Any ideas? I've been searching for an answer for this for a while with no luck.
 

A:Synaptics Touchpad Driver Problem?

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RELEVANCY SCORE 74

So I wanna install it for my Vista Ultimate, but none of the editions will install properly. The version for XP installs properly but I cannot configure its settings ... The Vista version doesn't install completely. I really like the virtual scrolling feature, so is there an alternative?
I installed an earlier version (for XP) and it works, but I can't change the settings. I click the icon in the tray, click Device Settings tab, and click Settings under Devices. Normally a box should pop up but for me nothing at all happens.
 

A:Synaptics touchpad driver for Vista

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RELEVANCY SCORE 74

hello guys I am trying to change settings for the synaptics touchpad driver, and I when I go to my mouse settings and click device settings and settings after this all it does is give me an overview and information about it and I can't change anything and this is frustrating me because I want to set my touchpad to where I am comfortable using it any information on what I can do is helpful thank you very much

A:Need help with Synaptics touchpad driver version 16

Hi there ... Download the Driver from the Lenovo website and Re-install it ... That should Restore your Settings ...

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RELEVANCY SCORE 74

Hi There,

I have a synaptics touchpad driver installed on my laptop it is listed in my mouse options under devices settings as "Synaptics Pointing Device - v25.0.4" and under devices in the same tab the name is listed as "Synaptics touchpad v7.2".

The problem I am having is that in the devices settings tab I have checked the box that says "Disable internal pointing device when external USB pointing devices is attached" because frequently the mouse cursor will jump around the screen when typing and mess up what I am doing. Problem is that when I want to use the touchpad and unplug the mouse, the touchpad will work fine until I shut down the computer. On startup (whether clean boot or restoring from standby) the touchpad will no longer work (with or without a mouse connected). When this happens I have tried a fresh reboot of the laptop, but the problem remains. I have tried reconnecting my mouse before shutting down or closing the lid of my laptop but the problem persists. Some times when using the touchpad the power cord on my laptop unplugs and when I plug it back in the touchpad no longer works, yet when I unplug the cord it will work again. I don't get any error messages when any of these things happen, they just happen without warning.
When I go into my mouse settings and go to the device settings tab, the devices list is now empty and all other options are greyed out, including the check box to disable the touchpad when a mouse is connec... Read more

A:Synaptics touchpad driver keeps breaking

Quote:
because frequently the mouse cursor will jump around the screen when typing and mess up what I am doing


That's a fairly common issue and my wife and daughter solved it by getting Toshiba Notebooks that have a switch between the touchpad and the keyboard to turn the touchpad off, both use a external mouse. The problem stems from the sensitivity of the touchpad and where a person's thumbs want to rest while typing. Adding to the problem is the type of touchpad that has the vertical and horizontal scroll areas.

I'd go into Device Manager and uninstall both instances for the touchpad and reboot, should install the drivers again, handy when an installation gets corrupted.

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RELEVANCY SCORE 74

The touchpad on my HP G62 laptop was less responsive than normal. I tried changing the properties with no improvement. So I went to HP help and noticed that there was a driver update for this device. So I ran the update. Then the touchpad barely worked at all and a notice box said the driver was incompatible with current system. The advice on the web included more than one remark advising to not bother with the Synaptics website as it is unreliable. I did it anyway. Synaptics recognised I had a legal copy of Windows 7 Home and I downloaded the suggested driver. Which actually was a new version entirely. Now the pad is back to life just like old times. The HP update was outdated. Every time I have used any HP updates I run into problems. I suggest HP users forget all about the "Support Assistant" and seek more credible update sources. Thnx, gnuguy.

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RELEVANCY SCORE 74

So I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.

Any help would be appreciated!

A:Synaptics (touchpad) driver not installing

Bump.

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RELEVANCY SCORE 73.2

Hi, I have a Dell Inspiron B130, yes old I know. Long story short, let a friend borrow it who prefers a regular mouse, they installed it. Now I cant get my touchpad to work AT ALL. I have gone through Dell website and downloaded driver, nothing is working. Under my Control Panel-Mouse- under hardware all I have is "HID compliant mouse" I do have a tab that has the Synaptics symbol and the word buttons, no option to enable it anywhere. If anybody can help me it would be greatly appreciated!!
 

A:Synaptics Touchpad not working at all

it maybe one of the functions keys - on Toshiba and HP I know the function Key F9 or F11 with FN key
so you hold the FN key down (on toshiba a drop down menu appears at the top of the screen ) and then press f9 or f11 or any key that has a symbol that may look correct
that will toggle between enable and disable the touch pad
 

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RELEVANCY SCORE 73.2

Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

A:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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RELEVANCY SCORE 73.2

My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

A:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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RELEVANCY SCORE 73.2

My Touchpad is not workingMy Touchpad is a PS/2 Port Synaptics TouchPad.Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS.My Laptop Model is HP Probook 4540sI try to upgrade the drive, I also tried every possible troubleshoot but my touchpad still refuses to work. Operating System is detecting it in Device Manager. I have posted this problem before, but I got no response from anyone.

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RELEVANCY SCORE 73.2

when i install win7 64 bit, in my hp 15r 033tx notebook,Synaptics touchpad driver fails to install. plz help

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RELEVANCY SCORE 73.2

The Synaptics site has released a new version of its driver for those laptops that have a Synaptics touchpad. Version 7.12.7.0 has been released to replace version 7.8.10.0, which was released in January 2004. The driver update for all versions of Windows can be downloaded from here.

Once the file has been downloaded, it will need to be unzipped to a folder. Once it has been unzipped, double-click the "Setup.exe" file to activate the install process. The update will overwrite and install over the current driver version. Reboot afterwards. You can then delete the original unzipped files.
 

A:New Version Of Synaptics Touchpad Driver Released

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