Over 1 million tech questions and answers.

Detect Drivers on Dell site not working for my Dell XPS 8700

Q: Detect Drivers on Dell site not working for my Dell XPS 8700

Everytime i use the Support.Dell.com web site to update my drivers , it makes the SAME 3 recommendations for updates regardless if i just Downloaded them and installed them. They are:
1) Intel Z87 Chipset driver
2) XPS-8700 Chipset driver
3) AMD Radeon 6xxx/7xxx/8xxx/R9 Desktop Graphics Driver

Please advise.

Read other answers
Preferred Solution: Detect Drivers on Dell site not working for my Dell XPS 8700

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I can count that there 5 new drivers released since I updated the drivers last time but the Driver detect does not detect them.
Instead it detects just two drivers that are already installed and even if I do "install the again". The Driver detect still "detects" these two "new" drivers over and over again.

Read other answers

I have an XPS 8700 desktop all stock bought a little over a year ago. Last night I turned it off when I went to bed. Today I turned it on and it will not go past the first dell loading screen. It freezes and I'm unable to press any buttons (F2, F12 etc) I put it a different hard drive to see if that was the problem but it still continued. HELP PLEASE??

A:Dell XPS 8700 Desktop, Freezes at dell loading screen unable to boot up.

Hi Mattmazz
Thanks for writing to us. 
Please disconnect all the connectors and then hold down the power button for 15 secs, now remove the memory modules and put them back one by one and observe for any changes. 
If possible please try another set of memory modules. If there is a separate graphics card, remove that as well and try the onboard. 

Read other 1 answers

So I was over at the dell site looking at the drivers to download so I can install them on a re-install I plan on doing over the holiday break but there appears to be quite a laundry list of them Search - Dell Community

Do you recommend downloading all of these, or just the urgent and recommended ones as it looks like there are some optional ones?

A:I was at dell site looking at drivers to download

Some of them Drivers are old .... Look in the Link below that will tell you the Date of the Drivers .. Then look at the Version of the Drivers you have now ...
Product Support | Dell US

Read other 5 answers

When I went there and put in my service tag, it listed 36 things for me to download. 9 of the 36 were zip files.

I first installed the app files, 1 or 2 of which were useless since they had to do with a 1515 adapter and my system came with 1300, so I'm not sure why this is listed for my specific computer.

Then I went and dealt with the zip files, though it appears all of them are not compatible with my vista 64bit (wtf?) so again I'm not sure why these files are listed for the service tag I put in (I guess each individual or type of operating system has one).

Secondly I wonder what is a "firmware reflash" since it was in one of those zip files and I let it run and do it's thing (this is more important for me at the moment) did a search and didn't find answers.

Read other answers

EDIT: Rewritten for clarity
On Realtek ALC3861 Audio Driver (ver., A00) for Windows 10, there is no longer a button labeled "Show Meters" under Speakers/Headphones > Maxx Audio Pro in the bottom right corner (please see attached screenshot). This button in previous versions of the driver for Windows 7 opened a new window with sliders to balance front and back speakers in a surround sound setup.
What I did:
Updated my OS from 7 to 10 and updated the Realtek audio drivers accordingly - to the above mentioned version.
What I expected:
The "Show Meters" button would be present in the newest Realtek driver.
What really happened:
Upon upgrade to the newest driver, the "Show Meters" button disappeared.

I have reinstalled the newest driver multiple times with no avail and tried the driver from Windows 8.1 and the default driver from Realtek with worse affects (Dell Audio window is missing most elements/drop down options, etc)

If anyone would know how to address the issue, if this is intentional, or who to escalate this to, I would appreciate it.

A:Latest Version of Dell Audio is missing "Show Meters" button. (Windows 10, Dell XPS 8700)

I feel that I should be more observant. In Control Panel > Sound > Playback > Select the Realtek device > Properties > Levels there are the exact changes I need. I don't know why I didn't notice until now. Could explain why there was no "Show Meters" button in this release but I thought Windows 7 also had the same leveling and there was the leveling in Dell Audio as well.
I'm still going with a new sound card from Creative however, seen a super nice $70 one that looks awesome and seems to have features to match.

Read other 6 answers

I have reinstalled my computer. Then I wanted to use Dell System detect to find and install my drivers, but it is scanning many hours without result. I need to install all my drivers to my computer for right functionality, but I am not able to do it. What can I do with that? Where can be problem? I see this screen for a hours.

Read other answers

Hi All, 
I'm having repeated issues with my 7559 purchased earlier this year.  Repeated BSOD's, etc.  Here are the issues:

BSOD stops with a driver power state failure message, then a screen that says it needs to reboot, "gathering information, will restart for you" but it never does.
Ridiculously slow response from File Explorer (spinning blue wheel)
Office slow to open
Office & other apps fall into a "non responding" state frequently
Dell driver auto-detect wants to install the same driver over and over, with or without repeated restarts, run as administrator, etc

Can someone please help?  I've tried everything I've found in forums and on the web.  Absent a resolution here, next step is a warranty return + eBay + buy another brand.

A:dell 7559 recurring BSOD driver_power_state_failure, auto-detect wants to reinstall same drivers over and over

I'm assuming windows 10 is on the system....
Please type Troubleshooting Control Panel onto [Cortana} search box, click 'View All', and then run Blue screen troubleshooting.

Read other 2 answers

PC: Dell Inspiron 15 3542
OS: Windows 8.1
Problem:  I am unable to download drivers from the dell support website
Dell System Detect has been successfully installed on my PC.  It's icon is present in the system tray.  Inspite of this I am repeatedly getting the message that I need to download and re-install the Dell System Detect software.  No matter how many times I install it as the administrator, I get the same message.  I am unable to accomplish anything on the Dell Support Website. 
I have looked for a problem with the software on my laptop.  Sfc scans do not detect any problems with missing or corrupt windows software.  What else can I do to correct this frustrating glitch?

A:Dell System Detect is Installed on PC yet Dell Support Website does not Recognize this

do u have "supportAssist" installed? try using that. and also have u registered ur "service Tag" or "express service tag"
the SupportAssist" can be found by going to start screen and clicking that arrow that takes u to all the apps installed on ur laptop
no, dont work for Dell, just offering suggestions

Read other 6 answers

I have an unrecognized PCI serial, I know which chipset drivers I need to fix it, but when I go to the drivers page there is nothing there.
I've tried using the service tag, navigating to the model, using auto-detect and every other possible route to navigate the site and switching OS's and tried no multiple computers. But no matter how I go there it says "Your device does not have or require any updates."

A:Dell site not listing any drivers for OptiPlex 790 (73TQ7V1) and 960 (461BZK1)

EDIT: Please edit your post and remove the Service Tags from the title. Treat Service Tags as personal info and never post them in an open forum like this.
The Support site was having more than its share of problems yesterday, 11-3-16.
Just now checked for the 790, and it seems to be working again. Be sure to select the correct version of Windows before downloading any drivers...

Read other 1 answers

(Please pardon my redundancy - I have posted this to the Customer Care Board and Client Service forums - just hoping to correct what I hope was an accidental change in support policy.)
This is not a technical comment but it is a comment about Dell's Technology Support. Recently the support site for laptops, and I presume other areas though I have not checked, was revised to change its structure. In the process many items were removed notably having to do with drivers for older systems. Even if a system is past warranty that does not remove the responsibility for Dell to continue to provide the most recent (even if old) drivers especially since the cost of doing so is trivial. This is especially the case when Dell is the only source for specific drivers. A specific example is a Dell Vostro 3700 laptop which uses the embedded GPU in the CPU as well as outboard nVidia GPU; the hybrid video architecture is such that NVidia provides no driver and re-directs users to Dell's site. In the case of this specific model, most of the drivers that were present a month ago are now gone.
Dell laptops have two things going for them - good products at a good price and a great support site. This has prompted me to continue focusing upon Dell - e.g. two new 5759's in 2017, and to recommend Dell to colleagues and friends. I have had recent occasion to review some very old systems on HP's support site - all relevant drivers continue to be available. I strongly recommend that Dell c... Read more

Read other answers

Hello I am trying to find the Windows 7 drivers list for Latitude E6420 and E6330. On the dell site I am able to access the drivers and downloads for both laptops, but the E6420 only has a OS option of Windows XP, and the E6330 only has the OS option for Windows 7 32 bit. If there is a step I am missing or another option to get the Windows 7 64 bit drivers for these laptops I would appreciate the help.
Note: I have tried the Dell detect option but it says that the application is configured imporperly

Read other answers

If you get the error Windows Repair Disk has stopped working when trying to make a repair disk in backup and recovery here's why it happens and how to fix it.
(thanks to auggy for this solution on the MS forums.)
the issue is with the DBROverlayIcon.dll which is a component of Dell Backup and Recovery (Dell Backup And Recovery Shell Extension).
To workaround the issue go to the following folder:
C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell
In that folder right-click the DBROverlayIcon.dll and rename it to DBROverlayIcon.old
If successful creating a repair disk you can rename the DBROverlayIcon.old back to DBROverlayIcon.dll

I hope someone from Dell reads these forums because this is an error that should have got past a functional quality test case package.

A:Windows Repair Disk has Stopped Working - Windows 7 Dell XPS 8700 ANSWER

Thank you - it worked - I guess Dell doesn't think this is important - just bought an xps 8700 in 12/2014 - what will stop working if I don't rename the dll?

Read other 2 answers

I have recently upgraded to windows 10 and everything seems file except one problem I am facing which is the wifi card connectivity issues. My connection to router drops very frequently, curently the generic driver which windows think is appropriate is installed. I wanted to undate that with Dell's driver which I can't find on driver download section. 64 bit WiFi driver is NOT there. 32 Bit driver is but that won't install on my machine.
Can someone from Dell help? either to give me the link for correct driver download or confirm driver is not available in which case I would need to downgrade to windwos 8 as the system is unusable in its current state.

A:Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

On the Drivers & Download pages for the Inspiron 15R 7520 there are only 64-bit options for Windows, whether 8.0,8.1, or 10.   So those drivers are the ones for the 64-bit version of Windows 10, as long as you filter the operating system option to Windows 10 64-bit. 
The file name may state "Win32" but if you click on the "View Details" link, and then check "Supported Operating Systems" near the bottom of the page you'll find that the driver supports both 32-bit and 64-bit versions.
You don't mention which wireless card you have in that system so I can't link directly to the specific driver.  Which card do you have and what error are you getting when trying to install the drvier?
I would also recommend updating the firmware on your router.  Many routers need an update to be able to handle Windows 10 specific drivers and cards reliably.   What router brand and model are you connecting to?  And do you have problems with all routers or just this one.
Lastly, here is a link to the Dell Networking & Wireless Support Center.  You will find a few support articles in there that may be of help to you.
Let me know which card you have and when the last time you updated your router and, if you can't get the connection to work, I'll see what else I can suggest to help you.

Read other 12 answers

Dear Dell,
I bought my XPS 15 in December 2015. The battery is swelling and lifting the trackpad above the laptop case.
I am finding the trackpad increasingly difficult to use, and I am afraid that the battery will rupture and destroy the computer and/or injure me!
I went to your site to obtain a replacement battery. But the site says you no longer offer the battery for this computer model!
So, after 1.5 years, having spent over $1,600, you decide to drop support for a product?!
I only have Dells, 2 XPS desktops, the XPS 15, and I just bought an Inspiron 15 5000 on June 3, 2017.
How about some help?
This is the battery that is currently installed and my system info:
Last Scan: Battery (Manual) Monday, July 24, 2017 8:01 :54 AM
Microsoft ACPI-Compliant Control Method Battery
Battery Name: DELL 1 P6KD54
ePPID: CN01P6KD717695AHK1KAA00
Manufacturer Name: SMP
Manufacture Date: 10-17-2015
Battery Serial Number: 1409
Designed Capacity Percentage: 83
Current Charge Percentage: 100
Current Charge: 84 Wh
Full Charged Capacity: 70.04 Wh
Designed Capacity: 84 Wh
Voltage: 12.97 V
Product XPS: 15 9550
Service Tag: <Service tag removed>
Express Service Code: <Express service code removed>

A:Dell XPS 15 (9550) Battery swelling, need replacement but none offered on Dell Site

Thank you! I will check online and order a new battery...

Read other 6 answers

Would any of you please tell me where to find the proper 64-bit drivers to use on a Dell Inspiron 531S?

The official Dell website does not share drivers for that edition of XP. My computer came with Ubuntu pre-installed. Please help me get the right drivers XP Pro (64-bit).

The only reason why I'm searching for 64-bit drivers for XP is because I have no interest in using Windows Vista or any 32-bit operating systems from Microsoft. Like I mentioned before, the Dell website is not offering the proper drivers I need for this computer and the Windows XP (64-bit).

I've read articles about getting 64-bit drivers to work on that computer, but I haven't found any website that offers the same drivers. I'm basically on my own, according to this Dell expert (see below). That person told me about the drivers without sharing 1 single link to download the 64-bit drivers (or chipset) for XP, which he/she mentioned:
Dell does not support 64 bit in that model and the reason there are no drivers. You are basically "on your own" to try and find suitable drivers.

However, if you installed the Chipset drivers, Windows should either install a generic driver or find suitable drivers.

The correct install sequence is (1) Install Windows (2) Install chipset driver (3) Install Device Drivers.

On Intel systems the chipset drivers define what is on or attached to the motherboard. I assume the AMD drivers do the same thing.Click to expand...

A:Dell site won't help me. How do you get XP Pro (64bit) to work on Dell 531S?

Hi there

The very best database for drivers is DriverGuide.com . You need to create a free account to gain access.

What the tech suggested was installing enough drivers to get your networking to work and then letting Windows find all the missing drivers automatically using the now working internet by selecting the option "search for drivers automatically" when installing the devices through the add/remove hardware applet in the Control Panel.

Read other 3 answers

Can anybody tell me what the is the fastest RAM supported on my XPS 8700?  Thanks.

A:Dell XPS 8700 RAM

Hi JWElder342
Thanks for writing to us.
This model has been tested on 1600MHz frequency by Dell.
Should you have any questions do give us a shout.
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Read other 3 answers

My Machine, which is only about 6 months old, freezes up several times a day, for 20 to 30 seconds.  It is quite anoying.  The drive light comes on solid whilst the computer is frozen.

A:dell XPS 8700 freezing up

I would look in the windows event log, and run HDD diagnostics.
I would also back up anything that you might care about immediately.

Read other 2 answers

I'm looking to upgrade my Dell XPS 8700's gpu (GTX 745) to an RX 470. Is the card compatible?
Card : www.amazon.com/.../ref=sr_1_1

Read other answers

I have issue with this system 32gb from dell issue?
means this error showing
sata ssd on controller 0 port 5 incompatible

A:Dell Xps 8700 SSD issue?

* Reboot into the BIOS. Do all the drives show there?* Does the computer boot into windows and show all the drives?* Are you getting BSODs while in windows?* Did you download and reinstall the IRST driver?

Read other 1 answers

I plan to sort of rebuild my Dell XPS 8700 desktop... I would like a new case, new psu, and a new GPU and possibly a new cooler! I plan on getting these items

GPU: GTX 970 superclocked 4gb  
Case: Sentey® Bx1-4284 Plus Gaming Computer Case
PSU: Corsair CX750 750w PSU

The main thing that I am confused about is the case... I heard the motherboard may or may not fit the case properly, and I am in need of a better case, I need better cooling also due to my house being 80 degrees in the summertime... *** to *** huh? I don't feel like buying a new AC unit just to make sure my computer doesn't melt... 

So any help would be awesome, I am set on buying that PSU and GPU, but the Case is a different ball game for me... I know Dell doesn't recommend replacing cases... but I bought the computer so I want to do it! Thanks!

A:DELL XPS 8700 rebuild?

Bumping this. I believe others have moved the guts of the XPS 8700 into a new case. I would like to hear success stories. I'm thinking abou getting a Thermaltake V31.

Read other 21 answers

Good day everyone!
This is my first post to the forums, as I am a recent Dell convert - Dell monitors, a tower and speakers all make up my new workstation! One thing I wanted to do to improve performance from the get go was to use a solid state drive as a boot drive as well as some storage for some intensive games (like Flight Simulator) and for work. This is the drive I chose:

I did not, however, do as the installation had recommended by connecting it to the USB port with a SATA to USB converter because I had forgotten to buy one, and decided to forego that step and just install it straight in the case, using one of the spare hookups for power for the HDDs and plugging in the SATA cable to the motherboard. The SATA cable I had no issue with, but the cord for the power supply may not be fully plugged in (I heard a click, but the cord is a little short).
I went to go clone the drive with the included Samsung Magician/Data Migration tool and all went well, it only took about 4 minutes to clone the OS (nothing else is installed yet basically). I was hoping that the changes would have turned the SSD into a hard drive/boot drive, but when I turned it back on, the OS was still booting from the old C: drive.
I went inside device manager and the SSD shows, but it's not being recogniz... Read more

Read other answers

I have a Dell XPS 8700 currently with a Nvidia GeForce GTX 745 and I want to upgrade it to a MSI GeForce GTX 1060 DirectX 12 GTX 1060 GAMING X 6G 6GB 192-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready ATX Video Card.Is it compatible in terms of size, slots on the motherboard (Dell 0kwvt8), enough power?If it will require more power, what do you recommend for the minimum wattage needed and pls help m select a PSU for me that fits. Thanks a lot.

A:MSI GTX 1060 6GB for Dell XPS 8700 fit?

I replied in your other post.

Read other 1 answers

I have an older Dell XPS 8700. It did not come with an mSATA drive, but, it has the slot. I contacted Dell Tech chat and they said they could only recommend a 32GB or a 256GB drive. Is this true?

Read other answers

Hello all!
I am looking at purchasing a new PC. I would like to be able to use 3 monitors for business (less so gaming) but do game on occasion. I need to be able to open Excel files with millions of rows of records without super long lag. Also have many windows and programs opened at once (used for business purposes)

This is a computer I'm looking at: Dell XPS 8700 and I can currently get it for $855 after coupon.
Below I will list the specs: (Any comments or help will be greatly appreciated)
XPS 8700
4th Generation IntelŽ Core? i7-4790 processor (8M Cache, up to 4.0 GHz)
Windows 8.1 (64Bit) English
12GB Dual Channel DDR3 1600MHz - 4 DIMMs
Dell KB213 Wired Multimedia Keyboard, US-English
Dell SRV Software 1703
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
XPS 8700, Black Chassis
Dell Laser Mouse
Tray load DVD Drive (Reads and Writes to DVD/CD)
Integrated 7.1 with WAVE MAXXAudio 4
No speakers (Speakers are required to hear audio from your system)
Dell Wireless 1703 802.11a/b/g/n, Bluetooth v4.0
US Power Cord
1 Year Enhanced Support
RDVD Structured in Addl SW
No Adobe Elements Software Requested
Dell.com Order
Non-EPA Ship Materials
Cyberlink Media Suite Essentials without Media
Document Reader Included
Dropbox, Digital Delivery, 20GB for 1 Year Promotion
Label Structured in Addl SW
CFI Not Included
Label Structured in Addl SW
No Office License Included
Addition... Read more

A:ISO Comments on this rig: Dell XPS 8700

What is the current computer u have now? As far as business it does not take that much of a computer, and a new video card for it might do for the running of multiple monitors.

Read other 9 answers

I have a Dell XPS 8700 currently with a Nvidia GeForce GTX 745 and I want to upgrade it to a MSI GeForce GTX 1060 DirectX 12 GTX 1060 GAMING X 6G 6GB 192-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready ATX Video Card. Is it compatible in terms of size, slots on the motherboard (Dell 0kwvt8), enough power? If it will require more power, what do you recommend for the minimum wattage needed and pls help m select a PSU for me that fits. Thanks a lot.

A:MSI GTX 1060 6GB for Dell XPS 8700 fit?

1) That card will physically fit
The size is identical to the MSI GTX 970 Gaming 4G which we have in one of our 8700s. The card takes two slots so remove the GT 745 and the PCI slot blank below it.
2) OEM PSU is sufficient, but if/when you want to upgrade there are several good choices. 
3) you MUST upgrade BIOS A10 (windoze 7/81) or A11 (Win10) or the display will black screen on boot. Do this before installing the new card.
4) you  need a dual six pin to single 8 pin PCIe adapter. These can be found on eBay. I'll post a link in a separate response as it might get flagged for moderation because of the eBay link.
5) you will likely need a longer SATA cable. a 16 inch straight-straight or straight-90 will work.
If you have a single HDD, I suggest moving it to position HD2 and completely removing the drive cage. It makes it much easier to get the card in as it is a snug fit. On this system I moved the SSD to the lower optical bay and have the HDD in HD2 position.
here is a picture of how snug things are. note that this 8700 has an aftermarket CPU cooler, updated case fan and an upgraded PSU along with the GTX 970
You can probably sell the GT 745 on eBay and net about $30 after selling fees and shipping.
after you install the new card, I suggest using DDU to remove all traces of the prior graphics card driver and then re-install the driver directly from nVidia. checkout www DOT wagnardsoft.com (replace the DOT) with a .

Read other 3 answers

What are the possible cpu coolers that you can install on the mobo dell xps 8700 motherboard without any fancy ghetto mounting. Just as if it was a normal motherboard?


The XPS 8500, the precursor to the XPS 8700, has standard Socket 1155 spacing. Socket 1150 shares the spacing of the 1155, and thus I believe an aftermarket cooler should work.
A Cooler Master Vortex was a perfect fit on my XPS 8500 motherboard, and I assume the same would hold true for an XPS 8700. You will use optical drive-type screws to fasten the cooler to the board rather than the flimsy plastic push-pins.
Looking at an XPS 8700 mainboard on eBay, I can see a standard four-pin CPU fan header, just like that of the XPS 8500.

Read other 8 answers

I have varied the screen saver settings and find that the screen saver does not always come on, and if it does, it rarely ever triggers the computer to go into sleep mode as I desire it to.  It has gotten worse with the new windows 10 anniversary update.

Appreciate thoughts

Read other answers

Have a Dell XPS 8700 that I purchased in October of 2013.  The other day while my daughter was doing her homework the tower just shut down.  Will not power up at this time.  The green light on the back of the power supply is not illuminated.  The yellow "Aux Power" light inside of the case is on. 
When I press the reset button, next to green light, on the back of the power supply the light comes on the fans in the case operate an the optical drive powers on.  So, is it the power supply or is the motherboard kaput?  Or is there some waay to reset things?  Tried the "hold power button down for 25 sec" thing to no avail and also left it unplugged overnight.

A:Dell XPS 8700 No Power

Remove the CMOS battery located on the motherboard. Leave it out for a few seconds then put it back in. Try booting up the computer after. The green light on the power supply shuts off while the computer is not powered on. Since the light does turn on and things spin up when you press the test button your power supply should be fine. It could be your motherboard, before we know try resetting the CMOS battery like I mentioned above. Hope this helps!

Read other 12 answers

I'm considering installing an SSD on my desktop computer, and have read several places I need to set my BIOS to AHCI mode. I have no such mode listed in my BIOS. The only 2 options listed are LEGACY and UEFI. Is Legacy just Dell's description for AHCI? Can I just install using LEGACY? I can't seem to get any answers from the Dell forums. I'm using Windows 7 64 bit OS. I think the bios version is 8. If I use the LEGACY mode, will Trim still work? This will be a clone, not a fresh Windows install.

A:Installing SSD on Dell XPS 8700

Hi and welcome to SevenForums,
Nothing for ssd's is automatic in 7
If you get a Samsung ssd they have a utility that makes using an ssd easy though
It's called Samsung magician a separate download.

Read other 4 answers

I have issue with this system 32gb from dell issue?
means this error showing
sata ssd on controller 0 port 5 incompatible

Read other answers

My XPS 8700 Freezes EVERYTIME after booting up, and once at the desktop screen. I have read these threads, unplugged everything, powered down, plugged in the basics, still freezes. I have reinstalled the os on the hard drive several times, but it kept freezing during install.
I bought a new hard drive, installed win 7 pro. It still freezes.
I have unplugged the wifi adapter on the mother board. It still freezes.
I have booted in safe mode - it works fine here, but i cannot update the bios from here. I did download it though. but Once i restart & it gets to the desktop and freezes so I cannot RUN the download.

A:Dell XPS 8700 Freezes

Do you have a 32-GB SSD drive that's used as a cache for Windows?
Have you tried reseating RAM, PCI-e cards and cable connections and using some canned air to blow out the dust?
If PC works ok in Safe Mode, this probably isn't a BIOS issue and I would NOT update BIOS unless/until you get the system running stably or you could brick your motherboard.
Sounds more likely that you have a driver or software issue.  Do you have the latest chipsets (3), video drivers (both Intel HD Graphics and for your specific video card), and Intel Rapid Storage Technology Driver, etc?  
Drivers for Win 7, 64-bit are here:
Disable all non-essential software that isn't loaded in Safe Mode and see if that allows PC to boot ok in "normal' mode.

Read other 6 answers

I am upgrading the spinning hdds with two ssds.
Rather than removing both old drives, I was wondering if I replaced one drive at a time letting the Raid 1 rebuild itself on the new ssd then removing the 2nd hdd and replacing it with the new ssd.
Will this work, or is it too clever by half, and thereby doomed to failure?

A:Raid 1 on Dell XPS 8700

I think it is doomed to failure :) Ok, just kidding.
Here's what I would do.
1) backup all data
2) revert the raid mirror.
- shutdown reboot, remove ( aka Disconnect) one HDD make sure the system is good on a single non-RAID HDD
3) clone the HDD to an SSD
- reboot disconnect both HDDs and verify the system works with just the SSD
4) re-enable RAID mirror
That said, I've stopped using RAID1.
I don't need the fault tolerance and instead make a clone of my boot SSD and keep that clone offline. this defends both a hardware failure to the SSD as well as a Borked windoze build which IMO is more likely than a hardware failure.
I clone the SSD to the HDD every month or two and then just power down the HDD and leave it in the case disconnected.
Note that this is just one piece of my backup strategy. I started to do this for all of my Win7 systems because of the time it takes to reinstall the OS including all the nagging updates is insanely long.
good luck !

Read other 1 answers

Hi everyone, I am newbie here. Recently I need to upgrade my ram on XPS8700. And I went to Best Buy and bought a "PNY - 2-Pack 8GB PC3-12800 DDR3 DIMM Unbuffered Non-ECC Desktop Memory Kit". It does not work, computer can not power on with flashing orange lights.
So I went to Crucial website, it recommends me to use a DDR3L RAM. I saw all the DDR3Ls are for laptops. Could it be used in my desktop? And my current RAM is Hyundai. Could it be mixed with other brand like Crucial or Kingston?
My pc specs:
i7 4770
GTX 645
Dell Inc. 0KWVT8 mobo

A:Dell XPS 8700 RAM upgrade

Laptops first started using DDR3L which is why the market is flooded with it, however you just need to look for the desktop version for your computer.  If you go to crucial they should have an auto test that will detect the correct ram for your machine and give you the list of options you can pick from.  

Read other 1 answers

We bought this pc for our developers because of the power. I configured it and gave it to our developer and he gave it back saying it freezes. I wiped the hard drive and reinstalled Win 7 pro. Everytime it boots up and gets to the desktop screen it freezes and stops. I have to power it down. That's as far as i get EVERYTIME I power it back on. I can't even get to dell support to download the bios. I went and bought a replacement Hard drive Same thing. I get booted up and tahhhhdahhhhh FREEZE! How in the world am I going to download the bios from another source say a jump drive if i can't get past the FREEZE screen?

Read other answers

I have just got a new laptop for my mum a dell Inspiron 15-3520 with windows 8 on frist think i did was put windows 7 on, everythink when well apart from the webcam does not work now. Got the drivers and software from the dell website and when i open the dell webcam software it says that the webcam is not supported. In the device manager it just cums up with intergrated cam and does not let me upgrade drivers or change them.

A:Drivers Not Working For Dell Webcam.

I don't see a web cam driver listed on the Dell downloads for Win 7 64 bit. However I'm looking at the general downloads and not specific for your service tag number. Also the My Dell Downloads will have additional software.

It could be that specific web cam is not fully supported in Win 7.

You should repost your problem on the Dell community forum where those specifically familiar with Dell hardware and software can help you. Laptop - Dell Community

Read other 2 answers

Hello to all,   I recently did a clean reinstall of Windows XP (Home) on my Dell Dimension 2350. All went fine. Now I need to install the correct drivers. I have the Dell Resource disc and this is where the problem starts.    As noted elsewhere, after the reinstall the screen display of the Resource disc is as it would be in "Safe Mode". I was aware of this. As such, the Resource disc Search Criteria screen was a bit larger than the monitor screen. I was able to size it to fit the screen but this is really not the problem it is the following: The Search Criteria options I have from the drop down menus (on screen) are as follows:System Model:   All, Dimension C521, DXC061, Dimension DXP0G1, Dimension E521, DM061, XPS710    (Which, if any, do I pick?)Operating System: (I think I got this one)   All, Windows XPTopic:   (Maybe this one too)   All, Applications, Dell Diagnostics, Diagnostics, Drivers, Utilities   For the life of me I cannot figure out the exact drivers I am to install*. Windows XP only appears in the Operating System menu. I pretty much know the install order but as I said, I'm a bit confused about selecting the correct drivers from the disc. This computer is not connected to the internet at the moment so I can't download and use any sort of driver detection program. Other searches have confused me further and have provided no specific answer to this problem.&nbs... Read more

A:Installing drivers after Windows XP reinstall on Dell Dimension 2350 using Dell Resource disc

You need, in installation order:

Chipset driver
Video driver (depends on which video card)
Audio driver
Network driver (depends on which you have)
Modem driver, if you use a dialup modem

Go to the Support page and put in your Service Tag. It should give you the drivers you need. You can download them on any PC and copy onto a USB stick for installation on the 2350.
You only need the applications, if you actually use them (eg, Roxio, Jasc Paintshop, etc).
Then install your antiviral software and get online to the Microsoft Update site for all the patches and updates.
Keep in mind that XP is no longer supported by Microsoft and they stopped releasing security fixes for XP and IE9, more than 1 year ago. So they're both full of security holes and put your personal data at risk.

Read other 1 answers

i have all the XP drivers for a dell inspiron 1545 installed except the audio...the audio driver downloaded from dell is the wrong one...i remember having this issue with another dell...and you actually had to install a lattitude driver...anybody have an idea?


A:Solved: Dell Inspiron 1545 wrong dell drivers

Read other 6 answers

I have seen some posts that answer this, but wanted some help as I a complete rookie here. The back of my Dell XPS 8700 looks like in the pictures below. I have one DVI, one VGA, 2 HDMI and 1 Display Port. 
How can I connect three Monitors to the system and which is the best way to connect the monitors. I have already enabled Multi-Display in the BIOS.

Read other answers

I have had BSOD's for over two weeks.
Sometimes happens while gaming, sometimes while surfing and rarely while watching videos.
Based on whocrashed it says the following, the Razer keyboard has been the problem after applying tutorial settings for Driver Verifier and which had been reset to normal settings.

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 7/29/2015 6:44:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-19656-01.dmp
This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x4C, 0xFFFFE00010A31900, 0xFFFFF800049B9430)
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: RZPMGRK
company: Razer, Inc.
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).

On Wed 7/29/2015 6:41:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072... Read more

A:BSOD mostly while playing (Dell XPS 8700)

Apologies for the delay, do you still need help with the BSOD's?

Read other 10 answers

Is Dell Xps 8700 have "UASP" Mode? Because i am not gettimg more than 100 to 120mbps transfer rate of Samsung T5 SSD using this xps 8700 with usb 3.0 port and samsung asking are you have "UASP' Mode?

Read other answers

Hello Dell community!
I was messing around with things and I ran GPU-Z and noticed that my GTX 1060 was Running at PCI-e x4 speeds instead of x16!

As you can see, the thing supports x16, but the card is only running at x4
Can someone help me fix this issue or at least tell me why this is happening?

A:Dell XPS 8700 GPU running at x4 Speeds

try running a load on the graphics card, and checking again.
spin up a quick run of Furmark or one of the Unigine tools like Valley or Heaven while GPU-Z is running and see what happens..
I can't remember, but GPU-Z might even have a stress button behind that question mark.pu

Read other 1 answers

Recently, I changed a monitor from 2560x1440 to 2048x1920 and the X51 updated to Windows 10. Next, without any hardware changes, the XPS 8700 updated to Windows 10.
Aurora R1 is running Windows 7.x
Aurora R3 is running WIndows 7.x
What MS OS can the Aurora R1 support (2560x1440 display, updated GPU)
What MS OS can the Aurora R3 support (2560x1440 display)
Can either move to Windows 8.1.x? Or both?
Can either or both move to Windows 10.x?
What is significantly different between Win 8.1.x Pro and Win 10 Pro?

Thanks gurus!


First there is a free upgrade from Windows 7 OEM to Windows 10 Retail so there is absolutely zero point in purchasing a Windows 8.1 Retail license...
Windows 10 TH2 is essentially a fixed version of Windows 8.1 where Metro Apps work correctly as "Windows".
Almost any system shipped with Windows 7 can run Windows 10. As they are 2009 and 2011 models respectively Dell did not provide updated drivers for Windows 8.x or Windows 10 because they are all out of warranty. All the drivers should be inbuilt into Windows 10 TH2 or automatically obtained via Windows Update. Its advised to update your BIOS to the latest revision before proceeding.
A Clean Installation also in general performs better. See here for details:
Both systems likely have a legacy (non-UEFI) BIOS so take that into account when making the Bootable USB. Although you may want to look at the BIOS settings for the 2011 model to see if there is UEFI support.

Read other 1 answers

how can i use this 32gb cache ssd as default feature or setting like newly xps 8700 because now its not working properly as performace speed cache?

A:dell xps 8700 cache ssd issue

Why do you think there's a problem? All your screenshots say status  is"Normal".

Read other 1 answers

Recently upgraded my Dell 8700 with a GTX 980, getting some crashes and noticed the CPU was running a bit hot at high 70s C. So I got a Be Quiet fan with push pin. Obviously when I tried to install the fan it would not fit because of the non standard backplate of the XPS 8700. 
My question is can I just get a standard backplate off another motherboard and use that to secure the retention clamp then install the Be Quiet fan into the Motherboard?

A:Dell XPS 8700 CPU Fan Replacement Question

I'm not sure but here is a way to mount the cryorig H7. video is an 8900 but the mount is the same as an 8700

Read other 1 answers

Since I upgraded to W10, the Audio Service and internet connection both keep crashing. Randomly.

My computer is the only one hard-wired to the router. We have others and none loses their signal. I made sure to try wi-fi on and off, no difference. Tried a different cable.

The Audio service crashing is much more annoying. It happens every 15 minutes. Everytime, I can restart the service like if nothing happened.

I tried to update drivers, disable / uninstall every listing in the Audio controllers (device manager). I have NVIDIA, Realtek and Logitec Webcam 500 High Definition Audio.

Audio service keeps crashing, no matter what.

A:My Dell XPS 8700 2014 is driving me nut

So far the culprit is *tadam*; Microsoft Security Center.

Now disabled and back with Avast.

Read other 0 answers