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multiple issues

Q: multiple issues

Last night, my computer was working normally. Today, I turn it on and there are multiple probelms; icons from the background are gone, background occasionally goes black, no apps or software (including when using commands) is opening up. I've tried to follow some guides from YouTube and different threads but nothing seemed to work.

Preferred Solution: multiple issues

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: multiple issues

I'd try and repair Windows 10. To do this you need to "upgrade" Windows -- I know, sounds wierd --, using the same edition of Windows that's already installed. This "upgrade" requires Windows 10 installation media, which you can obtain using Microsoft's free Media Creation Tool.

Download the correct Windows 10 ISO and then double-click it to mount it as a virtual drive. (Or if you prefer, you can create a bootable USB flash drive, open that removable drive in File Explorer and double-click "Setup" to begin the process).

When it asks if you want to download updates, recommend selecting "Yes" to avoid potential problems.

When prompted what you want to keep --[Important]-- choose "Keep personal files and apps".

Now simply follow the prompts to finish setup.

After a couple restarts, you'll have a refreshed installation of Windows 10, with your programs, apps, and settings all intact.

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Once again, my computer thinks it's been working correctly for too long

Here is the link to my previous thread: [SOLVED] Unknown BSOD from time to time

This time, it basically gives me a BSOD when the processor workload is higher than 20%, something runs out of memory or the computer has been idle for more than 15 mins. (Using YouTube, playing Games etc. etc.) Here are all the error reports:


PC specs:

Processor: AMD Athlon II x4 640
Installed Memory RAM: 4.00 GB (I don't know what manufacturer or model)
Motherboard: BIOSTAR GF8200E
Graphics Card: NVIDIA GeForce 8200
DiskDrive: Hitachi HDS721050CLA362

As before, I have attached the needed files to the post. I was kind of stupid of me to mark the previous thread as [SOLVED] instantly.

A:[SOLVED] BSOD teasing me; Multiple issues and multiple 'corrupted' files.

Have you tested your RAM? You can use memtest 86+ or the ultmate boot cd. Have you tried booting in safe mode and then letting the computer sit for 30 minutes? Does the blue screen happen in safe mode?

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Thanks for taking the time to read this, I am new to the site and went to hardware to try to fix an issue, Wayne and Frank both were very nice, Wayne recommended that i go to malware virus first, i have three issue i hope to receive some free advice on. the hardware issue was a wireless button not working, i believe the driver is bad, qualcomm atheros 9485 802.11b?g/n. but following directions seemed very difficult, as i am having an issue with redirects, new tabs opening and pop ups, so many in fact i am having trouble following download directions, i believe i have had as many as 6 at once, mostly multiple, but at times only one. When downloading often a new window opens when thing are correct, but not a half dozen and some are clearly not related, but many are close to what i want. i had a malware q pro something, google told me how to remove it, it returned, the conduit, thing has affect me, toolbars are installed with out my ok, so i read carefully when going through the steps. now i do not know what is my problem with all the unwanted pop ups, redirects new tabs new links, my wife works daily on a computer, she is a CAD operator, while out of town she bought me a new laptop just like hers except software. my desktop was down i was trying to re install either vita or windows 7, i had the system disks and a mirror of computer i bought. got to final step and crashes. have any suggestion on the virus issue as this conputer works with an ethernet cable but not wireless, so i... Read more

A:multiple issues on multiple computers, maybe i am a beginner, thought i was moving ou

something is wrong?

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So, I've got two separate, but somewhat related issues. One has been going on for a year and still hasn't been resolved (posted about it before) but I have some updated info, the other one is new.
AsHere I go ....

1. Can't Connect to the Internet
I all of a sudden could not connect to the internet. As my wireless isn't working currently, I used a wired connection. I am using that wired connection right now on my work computer that I am messaging from, so I know it isn't a modem/router issue. I have removed all the anti-spyware that I had and only installed Avast!, I re-installed all the drivers, and I contacted my internet provider. In troubleshooting with the internet provider, we tested the ping for www.google.com, which didn't work, but when we pinged the numerical ip address, it did. The same thing happened when I opened my browser. The representative said that the IP address was not being resolved by the DNS (is that correct)??? Anyways, that's where I am at - how do I resolve it so that the IP address is resolved?

2. First, for some extra background, please see the thread from a year ago that I had posted:
Here's what I posted initially before:
I have a Compaq Presario R3440CA with a Broadcom Wireless card. I used to be able to connect to my wireless just fine. Now when I try to 'Find network connections', the error comes up as follows:
Windows ... Read more

A:Solved: Multiple Internet Issues - Can't connect to website and wireless issues

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Upon restart the blue screen says wsock32 deleted or changed (can't remember which) and after login to windows IE asks if i want to restore previous session and if yes is clicked it opens some 24-28 windows. I've also got 8 different svchost.exe processes running in task manager which is a new thing. Avast has found and isolated (but not deleted) wsock32.sys & xwr15685.dll in its virus chest.EDIT... Unsure if it helps at all but i also have unsecapp.exe running in the task manager processes which is similar to processes run by 2 known viruses. I'm also unable to start the windows firewallDDS (Ver_10-03-17.01) - NTFSx86 Run by gregeahh at 23:31:31.29 on Wed 08/18/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.83 [GMT -6:00]AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: Norton 360 *On-access scanning disabled* (Outdated) {A5F1BC7C-EA33-4247-961C-0217208396C4}FW: Norton 360 *disabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Lavasoft\Ad-Aware\AAWSe... Read more

A:Possible multiple virus/malware issues (wsock32.sys & xwr15685.dll known issues)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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Okay, so I've been having some annoying issues on my computer, nothing serious yet but some are concerning. Feel free to ask for more info if needed.

Issue 1: I've had some jerkiness/lag and loading issues for some of the games I play, particularly Blizzard games (all of which should be well within system specs). The prime examples:

--> When I play Overwatch, sometimes character models/audio/sprays/projectiles take FOREVER to load for the first game I play after launching the program. All player models are essentially invisible, including my own (don't see the character's weapon or even HUD), and if I fire my weapon while invisible the map will react (breakable objects break), but all of the effects are invisible (if I fire a rocket, for instance, the rocket and explosion are invisible). I can still see usernames above allied players, but enemies are completely invisible. Models load at different rates (so one hero's model might load after a few seconds while the rest take minutes, for instance), any sprays just appear as the default spray (if they appear at all), and voice lines don't work. This has lasted for an entire round before, and when that happens the "play of the game" clip will often have invisible characters in it, even if they've loaded fully by the end of the round. Additionally, even once most/all assets are loaded, if I die and respawn there is a period (several seconds) where the screen is completely black even though my character is ... Read more

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Our ISP recently updated their hard ware to work with the Sprint network. Note: our ISP is not Sprint, but the local phone company.

Our Hardware:
Internet: DSL 10.0 (highest speed available)
Modem: Comtrend (ISP provides)
Router: Belkin N
Computer: 10 yr old Dell running XP - service pac3 - wired connection
Kindle Fire (first edition, no HD, etc) - wireless connection
Xbox 360 - wireless connection

Xbox - went from constantly bumped from Xbox Live game by losing internet connection to not being able to enter a game at all
Kindle - went from occasional "network error' message during online tasks to having to restart download (multiple times) or refresh page for most any or all online tasks
Computer - have to click refresh to get most any page to load after the home page

What we've tried so far:
I have recently cleared the cache on both the computer and Kindle. XBox's new security measures have been met.

My questions:
Do any or all of these issues seem to be related?
Is there a piece of equipment or something we may be missing to make all of these things work? I am a networking novice.
Who should I call to get these issues corrected, my ISP or a tech service? Note: if I start with the ISP and they do not find an issue I have to pay for the call.

A:Multiple issues over multiple devices

First. You should try to NOT use a wireless connection for any type of gaming: PC, Mac, Console, etc. If you can hard wire the xbox you'll be waaay better off than using wireless.

Now... Yes, the issues could be related - there maybe an issue with the Belkin N router. I'd try to first reset the Belkin router to default settings, check on manufacturer website for instructions how, most routers you can press a "reset" button w/ a paperclip or ball point pen. Reconfigure the Belkin router, recreate the wireless network and see how everything works. If you are still having issues, humor me and connect the Dell directly to the DSL modem, bypassing Belkin router. See if you still have connection issues, if you do then it could be the DSL modem that is the problem and call your ISP to replace. If you don't have same issues then it's most likely an issue with the Belkin router. Replace it. Don't buy the dirt cheapest router at the store, but you most likely don't need the most expensive one either. Find a good middle ground router, ask sales associate to assist you accordingly.

Post back, Hope this helps!!

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Hey guys,
I've currently got 4 different browsers installed on my computer (IE, Firefox, Chrome, Opera). I've had different issues with each and every one of them. Right now I'm using Opera and for the most part it's been pretty good. Although lately it's been starting to act up.

I stopped using IE a year ago because it would just shut down on it's own. Chrome would freeze up. Firefox seems to lag sometimes and now Opera is showing signs of lagging. Lately Opera has become particularly bad with Facebook and is slow to load images. I've removed Opera and reinstalled. All of the browsers are up to date. The computer was reformatted a little while back. Everything is up to date. Virus scans show it's clean. I deleted all temporary internet files, cookies, etc etc. My hard drive has lots of free space on it. I know my internet is supposed to be high speed but sometimes I wonder about that. I've had issues with the modem in the past. So maybe that's one possibility?.
My computer is about 4 years old. Acer model AM3970.
Windows 7 64 bit.
CPU - Intel Core i3 processor 2120
RAM - 4GB DDR3 Memory
HDD - 1TB harddrive.

Can you recommend any other browsers that might be better than what I'm using?. Any help would be appreciated.

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Hey guys,
I've currently got 4 different browsers installed on my computer (IE, Firefox, Chrome, Opera). I've had different issues with each and every one of them. Right now I'm using Opera and for the most part it's been pretty good. Although lately it's been starting to act up.

I stopped using IE a year ago because it would just shut down on it's own. Chrome would freeze up. Firefox seems to lag sometimes and now Opera is showing signs of lagging. Lately Opera has become particularly bad with Facebook and is slow to load images. I've removed Opera and reinstalled. All of the browsers are up to date. The computer was reformatted a little while back. Everything is up to date. Virus scans show it's clean. I deleted all temporary internet files, cookies, etc etc. My hard drive has lots of free space on it. I know my internet is supposed to be high speed but sometimes I wonder about that. I've had issues with the modem in the past. So maybe that's one possibility?.
My computer is about 4 years old. Acer model AM3970.
Windows 7 64 bit.
CPU - Intel Core i3 processor 2120
RAM - 4GB DDR3 Memory
HDD - 1TB harddrive.

Can you recommend any other browsers that might be better than what I'm using?. Any help would be appreciated.

A:Multiple Browsers with multiple issues

Hi Classic2016, welcome to the Forum.

As you are having issues with all browsers, the logical possibility is your modem or internet speed.

Does your computer perform properly when not using the internet. If so the check in Device Manager for any modem driver issues. If all seems well there then, the modem itself may be the cause.

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I'm not sure if this is all part of the same problem but there are multiple things going on. On my laptop ( its an HP Pavilion DV6, with an intel core i3 CPU @ 2.20ghz, & 64 but operating system ) The only way i can get any sound to play is if I watch videos in my firefox browser. No sound will play when i use Chrome (which I prefer) or Itunes, or windows media player. The problem with watching videos in firefox is that there is about a 20 second delay before the video will play, and an error comes up to stop the plug in or continue. If you close out of that box the video will play but you will get the same delay every time it is paused and started again. Browsing in Chrome and playing videos from that browser there is absolutely no lag, its lightening fast, but you will not get any sound. Other simple programs ( Like solitaire) have the same lag, each card you click takes about 20 seconds for the move to actually take place. I've tried messing with my sound drivers to correct the audio issues but I am not sure if it is an audio issue, a flash player issue, or a combination. Any input?

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I am trying to fix some problems on a client's Compaq Presario V6000 running Windows XP Home Edition. I think a full reinstall of the OS may be necessary but am having problems even with that. My preference, of course, is to fix the problems below without having to reinstall the OS. I have pulled off some of the client's data but since I cannot get it to read a blank CD, an external drive or a large 2.0 flash drive I have not been able to back up everything. It will read a 1GB flash drive of an earlier generation. (Of course the client had no backups and had never done a system restore point - see below regarding my clientele.)

The current problems are:
1. Setup from a Windows Home Edition CD cannot see the HD: "Setup did not find any hard disk drives installed on your computer". (I had hoped to set up a partition and reinstall the OS and then bring the user data over to the new install and then nuke the old one. I have done that before on a Dell that got caught in the isass.exe snafu when XP SP2 came out. I had also hoped to run Windows repair from setup to see if that would fix the problems on the current OS install.)
1.5 The Windows XP Home Edition CD is one I have that is a stand alone. It is not an OEM disk. I don't know if that matters. There are no recovery disks for this computer and since it will not see a blank CD in the drive I cannot make one.
2. The computer cannot connect to the Internet (wired or wireless).
3. I can now boo... Read more

A:Multiple Issues on XP Home: Reinstall issues, etc. Help!

Are the hard drives recognized in the BIOS?

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Hi Guys - I have scanned with spybot, adaware, trend, norton ... as suggested. I had multiple issues including smithfraud, wildtangent, microsoftsecuritycenter_disabled, among others. They have been cleaned but I continue to have issues. My PC runs very slow and opens IE upon boot. Most of the time the PC will freeze up and at other times clicking a link from my home page will cause the page 'unable to display page' to appear. If I open a new IE from the desktop or the tray it operates fine. My HJT log is below and I would be grateful if any one could help out and point me in the right direction. THANKS!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:25:24 PM, on 7/13/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe... Read more

A:Multiple Issues

Welcome to the BleepingComputer HijackThis Logs and Analysis forum torquewrench My name is Richie and i'll be helping you to fix your problems.*Warning*c:\windows\ws32.exe [Troj/LegMir-RL] is,or has been present on your pc.Troj/LegMir-RL is a password stealing Trojan for the Windows platform.If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one,if not an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breech.Since your computer was compromised read:?How to report ID theft, fraud, drive-by installs, hijacking and malware?:http://www.dslreports.com/faq/10451-----------------------------------------------Copy and paste the following bold blue text in the Quote box below into Notepad.Click on File(in the menu at the top)>Save as../Save as Type: 'All Files' /File name: fix.bat to your desktop.Then double click on the fix.bat file on your desktopYou'll see a black screen flash,thats [email protected] offsc stop Windows MS32workstationsc delete Windows MS32workstationRestart your pc.-----------------------------------------------Please download Combofix and save to your desktop:Note: It is important that it is saved directly to yo... Read more

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Howdy folks, Win XP. I've got the 2010 bug, attempted to run AVG and Ariva but the system crashes before they can complete, then blue screen, automatic re-boot and it starts all over again. I've downloaded Combofix, HJT and Spybot but they won't install after clicking on the saved exe. ATF cleaner will install but doesn't help. Any ideas?

A:Multiple issues?

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Hi I cannot update windows error#80073712 I cannot install downloads or most programs error#2502 and 2503,I cannot run sfc/scannow even from a disk boot.I have tried everything onlinewith no success.I also cannot do an upgrade install of windows 7 the install stops,and asks that I restart and install updates. I have no idea what to tryTech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8104 Mb
Graphics Card: Intel(R) HD Graphics Family, -235 Mb
Hard Drives: C: Total - 938661 MB, Free - 332337 MB;
Motherboard: Dell Inc., 0GDG8Y
Antivirus: avast! Antivirus, Updated and Enabled next

A:Multiple Issues

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Hi all,
I have got a windows error 7 14001.
I noticed weird things yesterday after I downloaded latest windows updates 98 meg worth 2 days prior. Itunes brings up 14001 error 7, mailwasher keeps wanting to close on opening, and I get repeated pop ups saying lan connected and then unplugged.
I recently reinstalled endnote 14 after using clean up which appears to wipe the program from word.
My internet searches don't seem to help me much.
I am using windows xp service pack 3.
I have reinstalled Itunes and it says successfully installed but does not open repeating the 14001 error 7 message.
Will cleaner remove dll files that are sometimes needed to run applications.
I have also had issue with power point saying files are corrupted and needs to open in safe mode. these are uni files and safe.
i reinstalled mailwasher today and now it won't open at all.
My machine is also running really really slow.
I have scanned with nod 32. antimalware bytes super anti spyware and did a kaspersky online scan.
all not revealing anything major.
need some help.
i also closed my kids accounts on the machine and so this is all i have done different in the past few days.

A:multiple issues

Try doing a "repair install" using your Windows XP CD.
Follow this guide: http://michaelstevenstech.com/XPrepairinstall.htm

If you don't have an XP CD, back up all your user files & perform a factory recovery to re-install XP as it was originally.

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I have recently come across a few problems that I have yet to figure out how to fix....

1) When a folder is open, I should be able to single click an image icon and see a thumbnail preview of it on the left side....but no longer. Where can I fix this?

2) All the icons in my system tray have completely disappeared, the programs are running properly (except paperport [my scanner software] which is not for some reason), but I can't seem to bring the icons back. And no, they are not hidden.....they just don't load up.
Can anyone help?

A:Multiple Issues

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Hello again! I'm reposting my problem (hopefully!) as per the instructions and probably just as well because I'm one issue down already.

(i) Unable to install Windows updates. Tried all troubleshooting methods. Browsers do not load update webpages.

(ii) Unable to install updates to any other programs, e.g. Pc-cillin, Dell drivers via Windows. However, workaround available from the developers' websites.

(iii) Browsers redirect to unwanted webpages on mouse-click. Observed on both Internet Explorer and Google Chrome from Google search result pages. Explorer redirects to some random search pages (Search.Pro); Chrome redirects to Yahoo! Canada.

(iv) Strange chirping or beeping noises or voice ads pop out through the speakers randomly while connected to the internet. 'End process' on the *.tmp file listed in the Task Manager/ Processes makes them stop.

(v) Random pop-up advertisements through Internet Explorer. Even while not connected to the internet, Explorer windows still pop up with the HTTP 404 error.

I was able to successfully run the DDS log, but GMER Rootkit Scanner was not able to complete a single scan.

With the latter, I shut down all programs and even tried running it in 'safe mode' all to no avail. The 'program stopped running' message flashed on a couple of tries and I got the blue screen on three other attempts. Hence, I'm only able to furnish the two DDS logs, one below and the other as a zipped attachment.

Sorry for this inconvenience. Pl... Read more

A:Multiple Issues

Hello and welcome to TSF

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.


Delete your current copy of Gmer.

Download GMER Rootkit Scanner from here to your desktop. Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in your reply.

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

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I've been fighting multiple issues for a week now. Symptoms are adware starting up IE and displaying multiple unwanted ads, processes that return when they are removed, losing Internet connection which is restored by running Winsockfix.

I have run the following programs: Ad-Aware SE Pro, CounterSpy, CWShredder, PestPatrol, Spybot, and Hijack This.

Any help would be most appreciated.

I have followed the suggestions for generating the Hijack This, Hijack This Analyzer and Adaware logs as follows:


Logfile of HijackThis v1.98.2
Scan saved at 1:05:17 PM, on 12/11/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\stisvc.exe ... Read more

A:Multiple issues

Welcome to TSF.

Please do not give us the Ad-aware log (since it's huge) unless we ask for it. You have one of the newer infections there. We will fix what we can in HijackThis and then proceed to fix the other part (O1 will regenerate most likely).

Go to http://www.look2me.com/cgi-bin/UnInstaller and run the uninstaller.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = nov
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: ieautosearch
O1 - Hosts: auto.search.msn.com
O1 - Hosts: search.netscape.com
O1 - Hosts: ieautosearch
O1 - Hosts: ieautosearch
O4 - HKLM\..\Run: [Narrator] C:\WINNT\system32\prbbii.exe
O4 - HKCU\..\Run: [RamBooster] C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE
O4 - Global Startup: ktiiuu.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {36E4E9BC-4D0C-41B4-90C9-37AFDBFAAD3C} (InforbitHelper Class) - http://download.infotriever.com/bin/ifhelper.cab
O16 - DPF: {3CF32649-D1C0-4F42-AB44-ED284748920B} (Merriam-Webster Online Toolbar) - http://www.m-w.com/toolbar/webinstall.cab
O16 - DPF: {FA9740A2-5802-42E2-B509-81186EEB3C42} (WABControl Class) - https://www.linkedin.com/cab/... Read more

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I have a couple of problems that seemed to have started all at the same time. I was viewing a v-bullentin web sight & while downloading photos, my computer locked up and would not respond to any inputs by me. I could not get task manager to come up so, I just turned the thing off. Upon restart, it wanted to do disc check. Upon completion of that it went back to wanted to do disc check again, and again in a loop. Now it does this evey time I start it up. I also get the Norton window popping up with the 3039,1 error which will not repair itself. What now? Is a registry cleaner the answer? I am NOT computer guy, so please keep it LCD for me. Vista Home Premium, HP Compac Presario PC.

A:Help-multiple issues.

easy fix do a system restore back to yesterday's ...

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I have a laptop that I think has a Trojan but not sure. My Antivirus subscription expired and I was surfing unprotected. Currently, I can access the internet but I am not able to access any internet email site. When I go to hotmail.com or AOL.com and log on all I get is a blank web page with the word "Done" at the bottom. Also, when I bring up the Microsoft Search box the area where you type in your search criteria is missing. I have reloaded Windows XP and loaded AVG Antivirus Software. When I run the Antivirus it shows that the hard drive is clean.

Any help would be greatly appreciated. Let me know if I am posted under the wrong area.

Thank you,
Lora J.

P.S. I am assuming due to the problems that I am having the "Manage Attachment" button does not appear at the bottom. The ark.txt file was empty. The software stated that it found no modification. I pasted the results from the "Attach.txt" under the "DDS.txt". Sorry for any inconvenience.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Lora Foltz at 16:05:29.95 on Tue 02/10/2009
Internet Explorer: 6.0.2900.5512

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.go... Read more

A:Need help..multiple issues

Hi loraj,

Let's perform a full Gmer scan.

Double click on gmer.exe to run it. It will start running a scan. If it detects rootkit activity, you will receive a prompt to run a full scan. Click Yes.
When done, you may receive another notice. Click OK.
Click on Save ... to save a log.
Copy and paste in Gmer.txt and click Save.
Close Gmer.

If you receive no notice, click on the Scan button.
It will start scanning again.
When done, click on Save ... to save a log.
Copy and paste in Gmer.txt and click Save.
Close Gmer.

Note: Do not run any programs while Gmer is running.

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(Hope i have posted in right section)
Ok, so i just bought a computer from my friend (running vista ultimate), and put some new ram into it (Its all the same make of ram but ram was second hand) to go along with the existing ram, it was working fine for a good few days now it has started to BSOD every now and again and somtimes says no audio device installed when i log back in i system resore (which it says doesnt work but brings back my sound) only to have to do it again after it BSOD's

Then i shut down the computer and turned it back on this morning like normal and now it only brings up a temporary profile and thats everytime i restart the computer, if i try to play games or watch videos or listen to music i am getting this stuttering problem where the sound goes jittery and the game im playing freezes and comes back on in a second or two even though it should be running them no problem.

also it wont allow windows updates. "Windows cant check for updates"

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ 3.01 GHz

RAM : 5.00GB Crosair

System type: 32-bit Operating System

I know a bit about computers but im no expert so i dont know what info will help or not.

Thanks in advance for anyone that would like to help!

A:Multiple issues! wth?

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EDIT: Please move this as i just realized I posted in the wrong forum, very sorry.

Order of events;

Extremely slow response to everything(except my nettalk IRC client)
I realize I have some type of malware because my browser keeps redirecting
Computer then gets extremely slow, I shut down everything I am running and try to scan for problem, scan fails(freezes up)
I restart
I then have lost internet connectivity, it is detecting the network(wireless signal) but it cant repair it.

So i am not sure where to start, I will get whatever logs needed for help but I didnt want to start with that as I am going to haveto hand write them and then reenter them on desktop.

So i am hoping to get my connection back, then move from there.

I know this is vague but the only immediate symptoms were the browser redirects and the grinding halt my machine has run to...any and all suggestions are welcome and appreciated.

A:Multiple Issues

Alright, so checking the tank to see if it has fuel- internet connectivity issue was caused by the modem and not the netbook. So good on that, all fixed. Just needed to think about it.

I realized when i turn on the netbook I get this error as well

Error Loading C:\WINDOWS\abinodijipatax.dll
The specific module could not be found. "

So there is that, and as I mentioned the slow speeds and the browser redirecting. Note: Both IE and Firefox suffering from the redirecting but Comodo Dragon(a slimmer version of Chrome really) doesnt have that problem.

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Ok start off by saying I'm not great with computers. So hopefully someone can help with these issues.

So I bought a desktop gaming PC on eBay. I've bought a few before. This one I have multiple issues with. So start from the top fml.

So when I got the PC and cleaned it up (outside etc) I got it setup and got it going. Turn it on to find the guy didn't reset erase his account. And that it was windows password protected. Grrrrrr first time this has happened.

So I tried to contact him to no avail for a day. So I just made a windows reboot on a flash. And installed new windows 10. So I actually got on the PC finally. And now here's my current problems.

1. He got back to me finally after I did the work around. So fml because I'm sure everything woulda been fine because he gave me his info (gd my patience) now everything is definitely not fine.

Basically windows just installed new on top of his old profile. So his old profile is there, but I can't access it anymore. So thats a issue as I'd rather just delete what I just did and log on his account and then reset it from there.

Now I'm just using a new windows 10 but still have his 130+ gb of junk on the system. Which I can't delete or access anymore to my knowledge? If I can somehow reverse my impatient "fix" of installing a new windows on top of his that would be ideal. If not I'd like to know how to delete his old junk so I can start over completely with this new ... Read more

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I just bought a new HP PC today, and I have a few questions.

1) It was advertised as 300 GB but when I right click the hard drive it says TOTAL CAPACITY: 270 GB. So I got jipped out of 30? Is that normal?

2) I previously had a Dell PC with a Dell monitor, which I am currently using on the HP...but the driver doesn't really seem compatible or something, portions of the screen are kinda fuzzy. Does this mean I need to get a new monitor, or is it just the graphics card? (Which is an ATI Radeon series, and up-to-date.) The monitor was fine on my Dell but it seems like it can't handle the newer driver, even though the monitor itself is really good despite being a few years old (it's flat panel, 21').

3) I had a huge speaker system with a massive subwoofer on my Dell. I realized that in order to use these speakers on the HP I need to install the audio card from the Dell, but when I removed it I couldn't figure out how to connect it to the HP computer. Should I just take it to a PC store and ask them to do this for me, or is there an easier way?


A:Multiple issues with new PC - HELP!


1) This discrepancy is due to a difference between the normal kilo (1000), and the computing kilo (1024). in the old days, drives were measured in the computing kilo, but some manufacturers started using the standard kilo (1000) to make their drives seem larger than the competitors. A new standard of using the 1000 kilo was introduced to stop this.

2) I'll leave to a hardware expert

3) Did you remove the audio card from inside the Dell? If so, It is highly likely that the HP will have a slot that the card will fit into. All that remains is to install the relevant driver (if applicable).

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Hi, you may remember me from such threads as Nothing on Monitor After Replacing Motherboard.
XPS 8700, Win 8.1
Long story short, Dell told me I needed a new motherboard and it was replaced, although the graphics card seemed to be the issue, and since then that has been replaced with a refurbished one.
There are three issues I have at the moment though that I wasn't experiencing with my other motherboard...
1. When I first try to shut down the computer, it shuts down, then boots up again. When I shut it down again though it does shut down.
2. 2 ram slots closest to the fan aren't working. When I have all 4 ram in, I get the 4 beeps on start up.
3. The graphics card fan revs high, then stops sporadically.

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I laid down yesterday and took like a 30 mins nap, my HP Ze5270 notebook was on AOL, when I got up it was a black screen with could not find operating system, so I turned it off, and back on and the same message comes up, I tried this a few more times... I leave it be till this morning, now it goes to a windows could not start because the following is missing or corrupt:
the first was windows system somethings I did'nt remember the exact line, the 2nd is <windows root>\system 32\ntoskrnl.exe.
please re-install a copy of the above file.

At first I thought my HD was gone, now I really have no clue.

A:Multiple issues

Use Recovery Console and run FIXBOOT, for details see: http://support.microsoft.com/default.aspx?scid=kb;en-us;307654

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Currently attempting to fix my mother-in-law's computer. The computer runs very slowly, all the directories under Program Files are hidden and default to hidden after computer restart. Firefox searches are frequently hijacked, and IE (though never run) pops up with a critical error after the computer has been running for a few minutes. Upon start up, an error message usually appears stating that the restoration data is corrupt.

Any help would be greatly appreciated. I am already set up to receive any replies via email.

FYI: I have reviewed a few of your (forum admins) posts and think you guys do some great work!

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_20
Run by Jacob at 23:28:19 on 2011-07-05
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1050 [GMT -5:00]
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:... Read more

A:Multiple Issues

Run this tool...then:
Please disable the active protection component of your antivirus and antispyware programs by following the directions that apply Here.
...of those, many people overlook the Windows Defender since, for most, there is no icon for it in the system tray. Scroll through those directives above and look for this application specifically, to make certain it is disabled.

Please download combofix from This Webpage...and read through the instructions there for running the tool.

***Important Note***
Please read through the guidance on that web page carefully and thoroughly...and install the Recovery Console. Using this tool without the Recovery Console installed is NOT RECOMMENDED.

If you have Windows Vista or Windows 7, you can skip the recovery console step...in Vista/7 it's in the System Recovery Options menu. The System Recovery Options menu is on the Windows Vista or Windows 7 installation disc. If Windows doesn't start correctly, you can use these tools to repair startup problems.

The Windows Recovery Console will allow you to boot into a special recovery (repair) mode that is not otherwise available. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It's a simple procedure that will only take a few moments.

Once installed, a blue screen prompt should appear that reads as follows:

The Recovery Console was successfully installed.

When you see that screen, please conti... Read more

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Am sorry am new so please hope I have done this right...if not please forgive as am not wise when it comes to all this.Recently I visited a website and went to check dinner..on return my computer was restarting and I have spent last few days searching for help...I have Norton Antivirus 360 now installed and it did get trojan perfecto and antiviruspro2009..I have run scans with the followingPC Spyware Tools (Paid Edition), SuperAntivirusSpyware (Free Edition), SpybotSearchandDestroy, and Malwarebyte'sAntiMalware, Most looks like is dissipated however...issues still remain I keep getting windows installer popping up...I cant play games on msn and in going to internet options to delete under view objects...they wont delete so I disabled and to be honest am not sure what else so I did searches and stubbled upon hijackthis and did log below...Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:29:33 PM, on 11/22/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\Live... Read more

A:Multiple Issues

Hi ,

The forums are really busy, that explains why logs get behind. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then we'll take a look.


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I have a Win7 laptop, it will not update from windows update, multiple error codes, when I boot up I logon to windows then screen goes blank and black for about a minute, then it stays like that a further 2 minutes while doing something then desktop appears, its not normal.



A:Multiple issues

See this: How to Restart a Windows 7 Computer with the Last Known Good Configuration - For Dummies

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I was recommended by someone else to post my log file here to see if anything out of the ordinary could be spotted.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:30 PM, on 6/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
D:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
D:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
D:\Program Files\TVersity\Media Server\MediaServer.exe
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\Program Files\Razer\razerhid.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.... Read more

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Hi all,
I have got a windows error 7 14001.
I noticed weird things yesterday after I downloaded latest windows updates 98 meg worth 2 days prior. Itunes brings up 14001 error 7, mailwasher keeps wanting to close on opening, and I get repeated pop ups saying lan connected and then unplugged.
I recently reinstalled endnote 14 after using clean up which appears to wipe the program from word.
My internet searches don't seem to help me much.
I am using windows xp service pack 3.
I have reinstalled Itunes and it says successfully installed but does not open repeating the 14001 error 7 message.
Will cleaner remove dll files that are sometimes needed to run applications.
I have also had issue with power point saying files are corrupted and needs to open in safe mode. these are uni files and safe.
i reinstalled mailwasher today and now it won't open at all.
My machine is also running really really slow.
I have scanned with nod 32. antimalware bytes super anti spyware and did a kaspersky online scan.
all not revealing anything major.
need some help.
i also closed my kids accounts on the machine and so this is all i have done different in the past few days.

A:multiple issues

I'm not certain of what "Mailwasher" and "Cleanup" are, but they sound like cleaning/registry tweaking tools? It is definately possible that you had some critical DLL, registry or other system files removed or damaged. Can you undo any such "scans" that were done recently? If not, you could try a Windows System Restore (I personally have a low opinion of the System Restore function, but it does sometimes work well for such a problem).

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Way to kick off the new year...
Here's a list of my issues: (Comp specs above)

1. Computer freezes: Started happening this morning. Computer froze twice while surfing the web and once while shutting down. When I got back from work, computer loads startup applications much slower. When I load World of Warcraft, the game loads 3x slower than usual and after a few minutes freezes my computer. (Possible correlation?) It froze 3 times on me in game.

As it stands, no BSOD yet. Just locks up and repeats the last second of sound it sent. No overheating either.

2. Hard drive constantly seeking: Even at my desktop from boot, not connected to the internet, my hard drive seems to be in full-seek mode. Task Manager says I'm only at 200MB PF usage.

3. Swap file: I have a feeling this is related to my number 2 problem. I have 4GB or RAM in my machine (2.5GB seen) and today while playing games, Everest tells me I'm using 60% of my physical memory and 60% of my swap file, which is about 1GB. As far as I know, I've never used that much while playing World of Warcraft and considering WoW is the only app I'm running at the time, it seems quite high. Task Manager says WoW's only eating 600MB.
Currently scanning for baddies in Safe Mode. AVG, Spybot, and Malwarebytes. I'll update my devide drivers when the scans finish. As it stands, I'm two tacos short of wiping the whole thing and installing Win7 64-bit, which may not be a bad... Read more

A:Multiple issues, same cause?

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Ok so my computer was running just fine with no issues other than the "run.dll" error at startup which didn't affect performance. The power cord shorted out and I didnt use the computer for aprox. 6 months when I purchased a generic Power adapter. Now these are the problems that I have been trying to fix for ages with no luck

1. On startup from Shut down only (usually I keep it in hibernate 90% of the time) after password prompt the screen goes completely white for anywhere from 2 - 5 minutes (sometimes longer) before loading the desktop.

2. Random Crashes usually when on the internet (dreaded blue screen)

3. ***Moderate performance speed offline, Slow performance speed online. (I used to be able to watch youtube and play games like farmville and it all runs so slow now that youtube even after loaded is glitchy like a photo slide show instead of a flowing movie and farmville + other games play at an extremely slow speed.)

4. Battery info says "Plugged in not charging" yet it mysteriously charges after time without ever showing you that it's charging.

5. if power cord is disconnected and reconnected error message "the adapter is not compatable please attach dell 90w adapter blah blah blah" pops up.

*** the speed issue on my computer stops when I disconnect from the adapter (sometimes) like today all the games and everything ran smooth and super fast then the power cord came loose and it started running slow again when I connected ... Read more

A:Multiple issues please help!

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Hi, trying to get sisters lappy back up and running. Had a big "X" in the system tray saying Malicious software detected, actually changed the background pic to this message, etc.

Running Windows XP Pro w/ SP3


Super antispyware - found 200 plus items, let the prog remove and quarantine all
Registry Mechanic - found 1000 plus items, let remove and repair
AVG anti spyware - Program cannot update error: "Update failed, The connection with the update server has failed."

Now, I am not able to get a webpage in either firefox or IE

Discovered ask toolbar installed, I am unable to uninstall, get an error saying:

"Invalid floating point operation" and

"Exception EInvalidOp in module _iu14D2N.tmp at 778500F5. Invalid floating point operation.

Also discovered at this point, (shoulda looked at this first) that no restore points exist and I cannot manually create a restore point.
Error states: "System Restore is not able to create a restore point. Please restart the computer, and then run System Restore again."
I have restarted and get the same result. Obviously there is something installed blocking these things: Internet, system restore, and Add/Remove programs.

Any help would be greatly appreciated, Thanks

A:Multiple issues

Let's start with a SuperAntiSpyware scan in safe mode. Please post the log.Safe mode access: Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

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Here is the rundown:

Windows 98se, IE 5.5sp1. Have searched MS site and tried all thier "fixes" and still nothing. Have tried uninstalling 5.5 and reinstalling but can only attempt to repair when I choose to uninstall (two dlls are "too old", scrrun.dll & urlmon.dll). Have reinstalled hoping to overwrite. Have done sfc to restore the dlls. Have put build 3802 of virtual machine on.

OKAY! Here is the problems. When I attempt to run Windows Update it tells me I'm running an older version of IE 5 and Internet Tools and that I need to update, gives me the link, I download so it can tell me that I am already running a newer version and aborts the install.

When I attempt to login into most sites (I notice CGI is in the address for these sites) I can only get a "PAGE CANNOT BE DISPLAYED" message. Refreshing does not help. I do not have PCT or TLS selected in security options.

If I click on anything related to javascript, nothing happens.

Hope this is enough info for ya! LOL!

Appreciate any help you can be.

[Edited by katkandu on 05-30-2001 at 09:10 AM]

A:IE 5.5 sp1 and Multiple Issues

http://www.windows-help.net/windows98/troub-20.shtml, might help the new version/old version update problem.

Do you have your Internet Security level set to Medium in Tools > Internet Options > Security tab?
Have you tried clicking the Restore Defaults button on the Advanced tab?

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Ok before i post Hijackthis log, here are a couple of things:1. I have already booted into safe mode and ran anti-spyware, anti-virus, and registry mechanic, and followed all isntructions.2. Here are a list of the problematic symptoms:a) Computer will NOT shut down, everything turns off (including monitor) but computer stays on. Appears to be working hard.B ) Computer has been running slow and choppy (all fans are working, comp is not hot)c) Internet takes up to 10 seconds to open homepage. Once open, runs smooth.d) AIM IM window will not blink upon receiving message (This seems unrelated, but thought i would include anyway. I have also uninstalled and reinstalled it 3 times with 3 versions with no avail)Here is my normal mode log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:47:13 AM, on 11/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\Program Files\Avast4\aswUpdSv.exeC:\Program Files\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program ... Read more

A:Multiple Issues


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Our video card went out a while back and we have just been using the onboard one.

A couple weeks ago we put a new one in, which did not work. When we took it out, Google Chrome was a mess. We reinstalled it, but lost Adblock. The puzzle piece icon is just black now and says website not found when clicked on.

We decided to try the new graphics card one more time before returning it...........that is when we lost our sound. Shortly after that (same afternoon) AVG Resident Shield picked up Trojan hose Exploit.SWR-c.APS and healed it. It was in Users\(Name)|AppData\Local\Google\Chrome\User Data\Default\Cache\(number) . We installed Malware Bytes and then ran it and it detected a few things and dealt with them. Nothing detected on either since.

Now our computer is VERY slow. We still have no sound. The graphics card is being returned, so we currently do not have one again.

We are on a 2Mb/1Mb plan. Speed tests run around 1.5Mbps / .15 Mbps .

The upload is sooooo and the computer itself takes a lot longer to switch pages, etc and to shut down and start up. Our telephone company IT guy said it was something on a device/computer that is maxxing out the upload and slowing everything down.

Any thoughts?

I had a thread in software before, as the sound was the issue we were trying to fix in the beginning.


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Unfortunately I am not sure what singular problem is wrong with my Computer after it was ravaged by teenagers (haha) I suspect the main culprit was a website called "girlsgogames.com" that despit my best efforts they repeatedly returned to. I've taken steps prior to coming here but I want to make absolute sure of my PC's security. the Steps I have taken are as Follows (in no particular Order)Used "Revo Uninstaller Pro" to remove a large number of obvious virus files (using unrecoverable delete)Installed K9 Web Filter and COMODO FirewallAttempted to install Eset NOD32 Antivirus trial but to no avail (Setup would not complete) Scanned using HiJack This!Used Revo Uninstaller to clean up Junk Files and the windows Startup listUninstalled a large number of misc. unrelated programs (just freeing up space by removing games)DDS (Ver_09-12-01.01) - NTFSx86 Run by Geoff and John at 19:30:16.42 on Tue 02/09/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_05Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1546 [GMT -8:00]AV: Live PC Care *On-access scanning enabled* (Updated) {7A18D739-1A4B-4373-8137-8E919320C4CA}AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: Live PC Care *enabled* {5A4FAA64-087C-4467-8E46-C72E14834DD3}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\W... Read more

A:Multiple Issues regarding the PC

Hello,My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Please download GMER from one of the following locations, and save it to your desktop:Main MirrorThis version will download a randomly named file (Recommended)Zip MirrorThis version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs, as this process may crash your computer.Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.Double click on Gmer to run it.Allow the gmer.sys driver to load if asked.You may see a rootkit warning window, If you do, click No.Untick the following boxes on the right side of the Gmer sc... Read more

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I am what I would say is a above novice computer person, but I was hit last week with MASSIVE issues on my main PC. I kept it from the other 4 computers on the network.

The instructions say you want as much nfo as possible , so I will give it.
I was at a site I knew I should not have been at, and got hit. I have always used ad-aware, avast anti virus hi jack this etc that download.com recommended. When I got DSL through ATT they offered norton security suite for free, I had bad experiances with it years ago, but figured I would give it a chance, BIG MISTAKE.

I lost total control of my Pc for 8 hours, I slowly managed to shut enough things down and remove .dll files etc to regain some control, internet explorer continued to act like a child on crack. I had to set the ip address at to stop it. I then removed 95% of the programs I had installed on the machine. I can not find my XP PRO cd so I could not do a total reinstall. I can only find part of it, or I would use someone elses copy with my code.

I kept getting various .dll file errors. but finally regained control, set internet explorer back up and fought to get the last of norton out of my registry.

i found this site http://www.techsupportalert.com/best..._utilities.htm and downloaded his recommendations for the most part, it seamed like over kill, but I wanted the best protection I could get. well at the end of installing the programs, on one of the reboots, the task bar and all the icons on the des... Read more

A:multiple issues

Welcome to TSF

Sorry for the delay

Download Combofix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Double click on combofix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Do not mouseclick combofix's window while it's running. That may cause it to stall

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Recently uninstalled many software programs because laptop hard drive (with Windows XP Home) was too full to run defrag. Installed Ace Utilities to help identify unnecessary files and while doing so, discovered lienvandekelder. Removed and ran McAfee virus scan. (Also used Ace to clean registry.)

Ever since, whenever I open files in software programs, the files are not arranged alphabetically --recently used files are listed last. This occurs in virtually every software program except Office. (Does not occur in Explorer/My computer either.) When opening file, right clicking to arrange files is only a temporary fix as they are not in alphabetical order the next time I go to open files.

Also, in IE 6, visited links are no longer registering as visited.

Tried system restore but these problems didn't self correct so undid restore.
Any idea what these problems could be and how to fix them permanently? Thanks!

A:Multiple Issues

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I have some serious problems. I have a dell Dimension running WinXP. I've noticed more and more problems over the last couple of months, but tried to fight them using anti-virus (Symentec Corporate with weekly auto-update), Ad-Aware, and Ewido (freeware). However, recently the problem has gotten worse, and tonight I find that my security programs do not work. I cannot access the Symantec control panel, either from the system tray or the file icon in explorer, and both Ad-Aware and Ewido crash while running. I ran several of the free scans on the post pinned in this forum. The Panda software site found several viruses and said it deleted them, but who knows. Other problems: my auto-update for Windows turns off every time I restart my computer, I am getting redirected from Google searches to other random search pages, and I keep getting popups for "WinFixer" and some other supposed security software.

EDIT: CCleanup also crashes when I try to run the registry analyzer.

Here's my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:55:53 PM, on 5/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\system... Read more

A:Multiple issues!

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.
You have mutiple infections, this may take a few passes to get it all.

Please download FixWareout from one of these sites:

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

O4 - HKLM\..\Run: [lich] lich.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{04556403-1116-407F-B8EE-6727039AAEF2}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\..\{04556403-1116-407F-B8EE-6727039AAEF2}: NameServer =,

Click FIX CHECKED. Close HijackThis.

Locate the following file, and delete it:


Finally, please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ), at the end of this fix..

---------------------------------------------------------------------------... Read more

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Let's see where to start.....apparently had a crash today....attempted to donwload SVP2, my computer was sluggish and then rebooted automatically....Sent an error report and got an online crash page. No real help there. My other problem is WMP..i recently recieved a XM satellite radio and installed napster...windows media player does not play my downloadef files...needs codec...i have tried muptiple time to fix the codec problem.....i also just recently (today after crash) recieved an temporary memory/low memory diaolouge box.....

A:Multiple issues...seriously need help!!!

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did a fresh install of win xp pro on a new system and there are a few odd things happening that i've never seen before...

no "standy" option when i select Shut Down - only Shut Down and Restart are available, standy is greyed out
monitor does not turn off after 20 minutes as it is set in the power options
unable to setup network
let me explain the network problem. when i go to the Network Connections under Settings, nothing is listed (there is no NIC card listed with a red X showing it is not connected - the screen is blank like it doesn't exist). I select "New Connection Wizard" and tell it I'm connecting to my home network. it then tells me that it cannot complete the wizard until all components are installed properly. if i try to install the components properly by updating the drivers it says it has to connect to the internet in order to do so - but it can't connect because the components are not installed properly!! it's circular...

when i go to the device manager there are a few items that have the yellow question mark, and it is these that i am trying to update (one of them is the NIC card). so, on my way to work this morning it occurred to me that this may be a setting in my BIOS that i have to change...could that be a possibility? what is causing these issues? i've installed windows dozens and dozens of times and never had anything like this happen before...

A:multiple xp pro issues

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I'm currently running Vista Business 32bit SP2 on a Dell Vostro 1200 notebook, core 2 duo 1.ghz. Below are all the problems. Apologies for the wall of text.

Lately my computer has been doing weird things...Firstly, it randomly froze requiring manual restart. This at first was rare, in the past few days has been increasingly frequent. These freezes have ceased since I installed SP2.

One particular restart resulted in the sound becoming stuttery with distortion and 'staticky' sounds, and music played slower. This is ALL sound. I did notice that the Vista startup sounds were fine. All sounds after logging in were distorted. Also it caused video to skip and in general any graphics lag. Games however are stuttery and 'lag'.

Typing is extremely frustrating as every few seconds the computer lags and a keystroke is missed. No such problems occur when browsing the net or explorer. Sometimes when typing when I use the shift key something happens as if the shiftkey is held down (ie all caps) when typing.

It is as if the cpu is running at ~100% in terms of video and audio. Actual usage is <10%. I don't think it's a hardware issue as one time all the above problems disappeared after 30mins. And came back when I updated iTunes... The clock also seems to slow and get out of time.

HJT log attached

Any help would be much appreciated

A:Some help please...multiple issues

hi and welcome to TSG have you updated your drivers,try running without itunes run sfc /scnw http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html and chkdsk http://maximumpcguides.com/windows-vista/how-to-use-check-disk-in-windows-vista/

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I have run everything i can get my hands on to try and solve my problems and have gotten rid of a few. Now I have the SYSTEM32 folder showing up on boot up, there are some strange things being put into the startup registery...something is running that i just can't find. I would appreciate any help you guys can give me.

Hijackthis file:

Logfile of HijackThis v1.97.7
Scan saved at 4:03:08 PM, on 2/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Matt\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 ... Read more

A:I seem to have multiple issues...help please

Run a virus scan online


and adware http://www.lavasoftusa.com/support/download/
all this should not be there:

O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: [ <] c:\WINDOWS\System32\ </tr>
O4 - HKLM\..\Run: [ <td bgcolor="#000033" align="center"><img src="/icons/home_header.jpg" width="638" height="65"><] c:\WINDOWS\System32\ <td bgcolor="#000033" align="center"><img src="/icons/home_header.jpg" width="638" height="65"></td>
O4 - HKLM\..\Run: [ </ta] c:\WINDOWS\System32\ </table>
O4 - HKLM\..\Run: [ ] c:\WINDOWS\System32\ <br>
O4 - HKLM\..\Run: [ <] c:\WINDOWS\System32\ </tr>
O4 - HKLM\..\Run: [ <td bordercolor="#FFFFFF" bgcolor="#000033"><font color="#FFFFFF" size="+1">Gett] c:\WINDOWS\System32\ <td bordercolor="#FFFFFF" bgcolor="#000033"><font color="#FFFFFF" size="+1">Getting
O4 - HKLM\..\Run: [ Connected </font><] c:\WINDOWS\System32\ Connected </font></td>
O4 - HKLM\..\Run: [ <td valign="top" bordercolor="#FFFF] c:\WINDOWS\System32\ <td valign="top" bordercolor="#FFFFFF">
O4 - HKLM\..\Run: [ The below links will outline the procedu] c:\WINDOWS\System32\ The below link... Read more

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I think I recently got some sort of malware on my laptop. My desktop became totally black and only the my computer icon and the recycling bin was present I was also getting multiple error messages. I ran malwarebytes but it did not help. I did a system restore to a date before the problem started and things returned to normal for the most part. There are still some issues however:

1. I keep getting a netflix error code saying the settings in internet explorer and firefox need to be changed. i made the necessary changes but i still get the error code.

2. icons on my desktop are greyed out. they work as if nothing is wrong, but they are grey. most of these are documents.

3. i get a notification in the bottom left corner saying internet explorer has stopped working and is restarting. but, i never open internet explorer in the first place.

4. certain websites are redirected to random pages

I attached a hijackthis log.

A:Multiple Issues

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426629 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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