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Unable to access files on C and D drives due to freezing.

Q: Unable to access files on C and D drives due to freezing.

Hey there,

I've had this persistent problem since the beginning of January. Every time I try to open files/folders in, say, my documents, in shared folders, etc. my computer freezes and doesn't bounce back. I've let it sit for almost two hours to see if it'd work itself out, but it never does. This correlates with my Firefox browser freezing during random intervals and causing my entire system to lock up. I recall installing Adobe Photoshop CS3 around the same time this started happening, but I'm not sure if it's something that could cause this kind of reaction. I also have the addon "ljlogin" installed on Firefox, but thus far, I haven't found any discussions to imply that ljlogin could be detrimental to my system. I've tried uninstalling and reinstalling firefox with all of the necessary updates. That made a difference for about two weeks, but now it's acting up again. It's also really hard to uninstall/reinstall things because the system locks up.

It's really tough not being able to access my files, but I can browse on Google Chrome without any issue (Unless I try to upload files from my PC). Any help would be greatly appreciated.



Preferred Solution: Unable to access files on C and D drives due to freezing.

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A: Unable to access files on C and D drives due to freezing.

What is it like in

How to Start in Safemode

1. Restart your computer.
2. Before the windows logo you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode..

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Hello when I connect my mobile to my laptop, it is not accepting any USB drives

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I have had this system for over a year and no problems. A few days ago I could not access my dvd drives in xp. They are still assigned letters in my computer and the device manager tells me that both devices are working properly. I have tried every type of disk that I have. They will not autoplay nor will they open. I have not installed any new software lately. Everything else on my system works. I have a dual boot system, xp pro and vista ultimate 64 with each os being on a seperate hd. When I go into vista my dvd's work fine. I have downloaded the latest firmware for both optic drives. I can't play music from a cd or install any programs. My computer shows me that they are there but i just can't get in them.

4gb corsair memory
NVIDIA GeForce 7600 GT
AMD Opteron Processor 185

A:unable to access dvd drives

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Hi I recently upgraded my PC to windows 10 and every since have been unable to access any USB external drive.

The laptop picks up the drives and acknowledges that they are there and working but they do not appear in file explorer.

I have looked in disk management and the drives are there and healthy.

The USB ports work 100% as i have plugged in keyboards etc to test and all the drives i've tried work with other computers.

I've tried everything I could find on forums that have worked for other people. I've reinstalled windows twice. Ran various disk cleanup utilities, checked for hidden drives etc.

I need to upload video files to my laptop to edit for work, so need to resolve this ASAP :/

Any help or ideas is greatly appreciated!

Thank you

A:Unable to access external USB Drives!

Hi, some people seem to experience this, particularly with Seagate drives.

You might try disabling fast startup, or plugging them in to a USB2 port

Windows 10 can't find external USB 3.0 drives... - Page 2 - Windows 10 Forums

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...but my CD-ROM drive works fine and my DVD drive can access CD-ROMs.
Here's my system:
-HP Pavillion 8755C 800MHz, 128MB RAM, running Windows ME
-Std floppy disk controller
-LG CD-RW CED-80838
-Samsung DVD-ROM SD-612

The problem started happening after my power supply blew and I had it replaced. The message I get is "Please insert a disk into drive a:" (e: for the DVD). I've checked all the suggested things on the HP support site:
- device manager looks good
- uninstalled all 3 devices in device manager, all 3 reinstalled with the same config after restart.
- Secondary Master, Secondary Slave, Primary Slave look ok
- cables look good - the stuff above wouldn't show up otherwise would it?

The only thing that looks different to me is that the drive letters have changed from m: & n: to d: & e: for the CD-RW & DVD drives. Any thoughts appreciated!


A:Unable to access floppy and DVD-ROM drives

Welcome to TSG!

If your DVD will read CD's but not recognize DVD disks, then the optics are hosed for the DVD playback. A DVD Drive typically has 2 sets of optics or optics that rotate. If the DVD read optics are bad, that is what you'll get.

As for the floppy...odds are that it's gone too!

If the Power Supply went out, it may have spiked and damaged the drives. Just hope that the motherboard isn't bad.

If the system is still under warranty, have HP replace both drives due to the power supply spike. If replacements are done and still having issues, then it would be the Motherboard that got taken out!

Good Luck!


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This all started when I was unable to reach my NAS drive (DNS-323) from my laptop. ("The network location cannot be found.")
Trying from other computers was successful...so I know the problem is related to just my laptop.

I started up a MalwareBytes scan and when it reached my ATAPI.SYS file...my AVAST AV popped up with a virus alert. AVAST reported that I have a "Win32:Alureon-FR" located in "C":\WINDOWS\System32\Drivers\atapi.sys".

I told AVAST to skip the file (for now) and I terminated the MalwareBytes scan.

What is the best sequence to get this file cleaned up?

A:Unable to access network drives

Hi and welcome.Please follow this: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ and then post your logs here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs//Barilla

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I have three hard drives C F and G. If I double click on either F or G I cannot get into them. I can access them through my network or from a running programme. restore point is also a no-no and at one time I was unable to get on the Internet. Something else [which is a niggle], everytime I log on to Bleeping Computers I have to put in my user name and password even though "Remember Me" is ticked. I have run MalwareBytes, SAS, CCleaner, AdAware,and ATF.
I have read all the instructions and think that I am posting correctly. If I have made any errors then I apologise in advance.

Here are my DDS Logs.
DDS (Ver_09-01-19.01) - NTFSx86
Run by George at 10:27:17.35 on 27/01/2005
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.662 [GMT 0:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:... Read more

A:Unable to access two hard drives

Please can anyone tell me if I need to do anything before putting irreplaceable files on to this computer.

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Hi Guys,

Im hoping someone can advise or point to a good tutorial.

I have a couple of XP Pro machines hooked up to a router, all are getting internet and all are seeing each other in my network computers. But when you click to access one of the network PC's seen in the home netowrk you get an error and cant get in..

Some times its working but mostly its doing this.

I think I have set up the right permissions althought Im sure to be wrong..
I can access the other pc's using FTP so it must be a windows permisssion im mising?

Any assistance in the basic steps so I know I have them covered would be very welcome.

A:Solved: Unable to access XP network drives from XP PC

Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

Hold the Windows key and press R, then type CMD to open a command prompt.

In the command prompt window that opens, type type the following commands:

PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

PING <ip address>
PING <computer name>

<ip address> - is the x.x.x.x IP address
<computer name> - is the computer name

A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

Check your Services are Started on all PCs:

COM+ Event System (for WZC issues)
Computer Browser
DHCP Client
DNS Client
Network Connections
Network Location Awareness
Remote Procedure Call (RPC)
TCP/IP Netbios helper
Wireless Zero Configuration (XP wireless configurations)
WLAN AutoConfig (Vista wireless configurations)

Note: You can check the services in Con... Read more

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I have an issue with Windows 7 64 bit laptop.
The laptop is connected to a domain and can do the following:
-Login okay
-Ping all servers
-Remote desktop

However, the laptop cannot see or find any network drives.

If I click run and enter \\server\xxxx - Nothing happens!

Ive tried logging in as admin - No luck
Removed and re-added to the domain - Still nothing.

Please help!

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I cannot access my CD drive or my CD/DVD burner drive, (Gateway Computer, win Xp) it has a yellow error message. I did an an un-install for both drives, then went into new hardware and let it reinstall them- but it says it cannot find the drivers. I attempted to do a system restore and discovered no matter what date I choose, it will not let me restore- it says cannot restore and your computer has not been changed.
I do not use Norton- I have AVG the paid version, and Webroot Spy Sweeper. Some have said "look for a virus- but I haven't found anything yet.
I don't know what to do...
thanks for any help!

A:Cannot do a system Restore at any date, unable to get access to CD and CD/DVD drives

Try uninstalling the IDE driver, reboot and let the OS reinstall it on reboot.Go Start > Run > type "devmgmt.msc" (without the quotes) and press Enter.Click the plus sign to the left of the entry IDE ATA/ATAPI controllers. Right-click on the entry Secondary IDE channel and select Uninstall. Close out of all the windows and Reboot.

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I have 2 ADATA 500 GB external hard drives. I plugged them into the USB port and the computer recognized them by name and installed the driver files. It assigned both of them a drive letter but then gave me a message saying that they needed to be formatted. I clicked ok since they are brand new drives and do not have any data on them, but the format failed to complete on both drives. I took both drives to another PC running Windows Vista and they were recognized and accessible. I even transferred a few files to them for testing purposes; however, when I plugged them back into my Alienware laptop running Windows 7 Ultimate x64, then I got the same error. If I go to the disk manager, then I can see the drives by their drive letter and they are listed as healthy with a primary partition but the file format shows as RAW. I tried to use the device manager and uninstall the USB Mass Storage Device drivers for each drive and then I unplugged them and plugged them in again and I would get a device driver installation message that identifies the drives by name and tells me that the device drivers were installed correctly and that my devices are ready for use but then a few minutes later I will get a message telling me to format the drives. Please help. I've run out of things to try. I can still access my iPhone via USB and my USB wireless mouse still works so I know my USB ports are good.

A:Unable to access or format external hard drives

Try this link and see it helps ya any:

Windows Unable to Format External Hard Drive

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I have a Windows PC used purely for storage. It is shared by 10 other Laptops.

The laptops are running Windows 10.
I created users on the Win 7 PC.
Shared the folders.
Created mapped drives on the Win 10 laptops.
This has been operating with very few issues for a number of years.
Today 2 laptops are unable to access the mapped drives.
I have uninstalled the Antivirus.
I have updated the Intel Lan cards.
Run Ipconfig /renew. Wouldn't renew.

Changed the registry setting - HKey-Local Machine\system\... to allow access.
PROBLEM solved - Windows 7 update caused a conflict. Rolled back to a previous restore point - Bingo it worked.

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One evening I attempted to install windows 8. After the installation it repeatedly booted back into the windows installation. After removing the install disk, it booted into windows 7 normally. I decided to install a clean copy of windows 7 and that's when the problem appeared. The windows insall will not allow me access to ANY hard drive shown. Says unable to find windows partition or something like that. I've tried reformatting all the drives and same message always comes up. I cannot re-install Windows 7?
Any suggestions would be greatly appreciated.

A:Unable to access Hard Drives in Windows 7 installation

It MIGHT be because Windows 8 installed as a GPT Partition...

But, Windows 7 and Vista can only see a GPT Partition as a non-booting data drive, unless using an UEFI BIOS.

Which MIGHT be why your Windows installation 'cannot see' an INSTALLABLE drive.

I would suggest Booting from a LINUX Bootable CD or USB Stick and reformat the Hard Drive to MBR,
i.e. delete the partition and recreate it as MBR and format to NTFS

Then reinstall Windows 7...

Hope this was helpful

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As well as my C: drive, I have a large (2Tb) Z: drive on my PC. I then use the "subst" command (using XSubst as the GUI) to create virtual drives pointing to various directories on Z:. For example, P: actually points to Z:\PHOTOGRAPHS, M: points to Z:\MUSIC and O: points to Z:\DOWNLOAD.

I can do everything to the files in these virtual drives EXCEPT execute them. So I can copy, paste, edit, change permissions, etc, but when I try to "Open" or "Run as Administrator" a .EXE, I get the error message "The specified path does not exist. Check the path and try again."

The above configuration worked fine under Windows 7, but I can't understand why it doesn't work under 8.1, especially as the error message makes no sense.

Any help appreciated!

A:Unable to execute files on subst'd drives

Why are you using subst (Xsubst)? Do you change the drive mapping often? I'm trying to see an advantage to doing this and can't come up with one.

Wouldn't it be simpler to partition the 2TB drive permanently? That would get rid of the problem you are having I'm sure.

I did find this via Google: Link Shell Extension

Q: I have created a symbolic link to an .exe and when I double click on it, I get the following error message:
The specified path does not exist. Check the path and try again.

A: Unfortunatley this is a bug in Explorer, and I don't have a clue how to come around this in explorer.
If you start the symlink to an .exe from a command prompt it works fine, and even third party explorers like SpeedCommander can do this, but explorer seems to have a limitation
Does anybody know the registry hack to enable this in explorer.exe? Drop me a line.

I suspect subst drives suffer from the same problem. I can't fid an answer though.

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I have purchased, installed all of my pertinent programs and files, and have begun using my lovely new HP laptop. All is well but for one major issue.
The new laptop does not have an SD card slot. I did not think this would be a big deal, but it is turning out to be a major pain.

Background Details:
New HP EliteBook
OS - Windows 7 Pro SP1 x64
Full Administrator
I have been completely and miserably unable to access various thumb drives and micro SD cards via two different card readers. Each external drive that has appeared but not allowed me access has been on FAT32-formatted media.
The external drives appear in Windows Explorer as Drive F:\

When I double click the drive icon to view the files therein, I receive the following message:
"You don't currently have permission to access this folder. Click Continue to permanently get access to this folder."

When I click "Continue," I receive the following message: "You have been denied permission to access this folder. To gain access to this folder you will need to use the security tab."

When I right click the drive's icon, there is NO SECURITY TAB.

I have also attempted these same steps and received these same results after setting my UAC settings tab all the way down to "Never Notify me when"

I have also attempted to gain access to the drive and give myself the permissions that I should already have as Administrator via a Command Prompt.

After running via Accessorie... Read more

A:Unable to gain access as Admin to external (FAT32) drives.

Hello MdmRptr. Welcome to the forum.

ACL refers to a Access Control List. This is a type of file security protocol.
Access control list - Wikipedia, the free encyclopedia

You may need to remove the ACL in order to access the files normally in Windows.

Looking up ACL brings up a lot of Oracle links. Are you - were you - using an Oracle product with these cards/files?
Using Access Control Lists (ACLs) (System Administration Guide, Volume 2)

If it was an Oracle product you could use the method to remove the ACLs here:

If you were using a Linux program you could start here to investigate the removal of the ACL in Linux:

First I've heard of ACLs. Maybe this info will help to point you in the right direction.

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I was doing word editing on my win 8 pc from my USB drive. When I click save, the computer says that I cannot save it with the same name. I then proceeded to save it on the desktop with a different name. I then tried to copy it back to the USB drive, it says the drive is write protected.

I did try another word file on another USB drive, it says write protected. How to solve this problem? I did try this method:

However, this method formats the drive which I don't want to happen. Also, while following the instructions in the youtube video, I got stuck when it came to formatting the drive. It says the drive is protected.

I then took the USB drives to my windows 7 laptop and it works, so there must be something wrong with Windows 8 and not the USB drives.

Any ideas?

A:Unable to copy files to USB drives due to write protect

Hello mystvearn,

You might see if this below may be the issue and be able to help. Option Three seems appropriate for this.

Disk Write Protection - Enable or Disable in Windows - Windows 10 Forums

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I have XP home edition. I am trying to transfer a large video clip (downloaded from my camcorder) 16.4 GB from "C" drive to my "F" drive.

C drive has only 5.65 GB left now so is running a bit slower which affects the smoothness of playing the clip.

The F drive has 171 GB free space but when I try to drag and drop or "send to" my F drive the system says there is not enough room on the disk !!!

Ideas please?

Many thanks

Tony Harman
London - UK

A:Unable to transfer large files between hard drives

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My netbook has been running slowly for a while now, but at first I figured that it just wasn't made to be used as a primary computer. However, about 2 weeks ago, I realized that when I plugged in my external hard drive or flash drive, all folders were actually links to a system folder on my computer. Similarly, when I tried to upload photos from my memory card, it said there were no new photos. I had been using Symantec but when it wasn't finding anything, I downloaded Avast, which keeps finding random viruses but can't seem to find or get rid of all of them. I'm not sure if the virus or multiple viruses are on my computer or on the external drives, but nothing is working right. Plus I don't know much about computers. Thank you in advance for your help!!!
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:52:29 PM, on 11/4/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLo... Read more

A:Can't directly access files on external drives

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426480 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I have windows XP media edition with NTFS partition. I have c,d,e,f disk drives and I want to take away the access for other users at home so how can i do that and I have administrator rigths on my system but I cannot access others users folders even I have administrator rights how i can solve that problems. Please advise me. thanks

A:assigning access to files, folders and drives

Do the other users have admin privileges too??

To restrict access to drives/folders, you need to right click on them and select Properties. Then click the Security tab. Then click Add, then Advanced then Find Now. Scroll to the names you want to restrict access to (you can select multiple users by holder the shift key) then click OK then OK. Put a tick in the Full Control box under the DENY column and click Apply then OK.

If you do not see the Security tab, you either have XP Home Edition or you need to change the Folder Options...In Explorer, click Tools then Folder Options then the View tab. Scroll to the bottom and remove the tick titled 'Use simple file sharing (Recommended)', click Apply then OK.

If you have XP Home Edition, you will need to set the permissions whilst in safe mode.

Hope that helps :-)

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Hi All,

I am running Windows 8.1 pro. When i try to access a network location on another AD Domain (Non trusted), I get the below error.

Once i add the above path as network drive in My computer it gets mapped and works, Then if i access the path from run it works.
I have tried by FQDN and IP both don't work in Run window.
Can any one assist in finding what is the issue and how do i solve it.


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Can see the root tree on each machine but when I attempt to go deeper I get the following.

["c" is available but the user account you're logged on with was denied access.]

Vista Home Premium HP desktop to Vista Ultimate Toshiba Portege.

Thanks, Mike

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Hi Guys.

Hope everyone is having a great new year so far.

After formatting and installing a fresh Windows 8 Enterprise I am still unable to access any shared drives or folders on external devices via our domain authenticated network. Any drive/folder located on the internal drive ( it's partitioned into 3, C$, D$ and E$) are accessible from any other computer on our network, but all external devices be it Administrator access (//computer/F$, G$, et.al.) or via shares (//computer/My Videos (this folder is located on a 2TB Western Digital HD assigned DISK1, F$) are access denied to permissions.

These external drives/folders/shares have but one permission assigned to the drive, folders and files (domain/username) as full ownership and privileges, the same as on the internal drive, partitions, folders and drives.

Since this is a dual-boot system, I can simply reboot into Windows 7 Professional and every drive, folder, file and share becomes accessible via any computer on our domain as long as I'm either authenticated on that computer as domain/username or access said drives/files/shares using my domain credentials that are the ownership/permissions of all my drives, both internal and external.

So something in Windows 8 is blocking all network shares to external drives with permission errors.

I've changed Group Policies, Administrator Rights, shared whole drives, etc., all to no avail.

Does anyone here have a reason why Windows 8 policies block external drive access and h... Read more

A:External Drives and Files Sharing receives Access Error...

Have you tried working with the Lanman authentication levels?

Control Panel - Administrative Tools - Local Security Policy

Local Policies - Security Options

Network security: LAN Manager authentication level
Set to Send LM & NTLM responses only

Set the Minimum session security for NTLM SSP
Disable Require 128-bit encryption

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I am on 3 SSD's running RAID 0, and when I sometimes access files on my local drive(s) (RAID 0), my computer will hang up for a few seconds, and I'll hear one of my other hard drives click (I have a 1TB and 2TB HDD), then what ever I was doing will load. I sometimes see the light flashing on my CD Drive and hear it spin up as well, it does this randomly. Is it because my motherboard is on a RAID setting? Or is Windows looking for cached files on my other drives? Has anybody else had this issue before? I've had this question for a while but I've never seemed to find the answer.

A:Does Windows 7 Access Other Drives While Loading Files on Local Drive?

I'd test the HD from Troubleshooting Steps for Windows 7 .

RAID can be a problem with Win7 and surely isn't any faster than the SSD's you already have. Nor is it redundant which is the first letter in its very name, since we see users who lose all their data here when one drive fails. The only reason I see to use it after five years of seeing only problems is for those who much work with gargantuan files, and I'd simply buy bigger drives.

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I am fixing my co-workers computer, something went wrong with the harddrive and they are unable to boot up Windows XP but I do have access to their files but for some reason her husbands files, won't let me open the docs/pics, I am assuming when he set up the computer he made his User Admin. Private, preventing me to copy/view his files, any suggestions?

A:Unable To Access Files

How are you trying to access the files?If you hooked the HDD to another computer then you may need to take ownership of the files.How to take ownership of a file or folder in Windows XP

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This is the first time I have posted so please bear with me.
I am using Windows Vista 32 bit. On March 18th, 2011, a message popped up and I accidentally clicked it off before I could read it. I ran Malwarebyes and here was the log as follows:
Malwarebytes' Anti-Malware

Database version: 6103

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

3/18/2011 10:33:36 PM
mbam-log-2011-03-18 (22-33-36).txt

Scan type: Quick scan
Objects scanned: 166712
Time elapsed: 20 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\QiffIeqXNyJn (Trojan.FakeAlert) -> Value: QiffIeqXNyJn -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\programdata\qiffieqxnyjn.exe (Trojan.FakeAler... Read more

A:Unable to access certain files

Hello and Welcome rsymaDid you run RKILL before MBAM (Malwarebytes )?This the proper proxy settings.open Tools, Internet Options, Connections tab, Lan settings, uncheck the box next to "use proxy...." Rerun MBAM (MalwareBytes) like this:Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan (normal mode).After scan click Remove Selected, Post new scan log and Reboot into normal mode.Please ask any needed questions,post logs and Let us know how the PC is running now.

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hello, I am unable to access files within a shared folder, although I set the properties of the sharing to full control for the group everyone. on the other computer, i am able to double click on the shared folder, but when I click on a folder within, or a file, I am given an error that says access denied. i was playing around with it earlier, but im not sure what i did. other shared folders are accessible.

A:unable to access files

What are the effective permissions on the folders that you cannot access. Did you check the box for replace permissions on all child objects.

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I have external hdd on which all my music, pictures, movies, docs,... are stored.
Haven't used it since Win 8 cp installation. Now I plugged it in my computer, but there's a security issue.
for every file and folder I have to add me as owner. That's no good since there is about 8000 files.
How can I fix it?

A:Unable to access my files.

You should be able to access all those files by changing the security settings of the drive you need full access too.
The link below shows you how to do that.
windows 7 network drive share? - Windows 7 Forums

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Hi all,

I have got 3 partitions on my HDD namely C, D and E drive.
C is the windows drive , the other two are normal data storage

Yesterday when i started the PC, i found that all the folders on my

E drive have become empty and the files which i can see do not work.

Everything on the partition has become useless.

Even though all folders show 0 files, the used disk space is same as


Is it some kind of virus?

One more thing, i tried to system restore. When i reached the system

restore screen, i found out that all my restore points are gone and

i cant restore my PC to any earlier date, even though i have

assigned nearly 20% of each disk for creating restore points.
Even the calendar in system restore screen wont show a previous

month except the current month.

Can any one find a solution to fix this.
Atleast tell me a way to restore my PC to an earlier date somehow

without system restore.

Thanks in advance.....

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Hi! I own a Toshiba Qosmio x300(running on Vista home premium x64) and recently my oldest laptop, HP (windows XP pro x32), died from overheating.
Lucky for me, the hdd is still alive as I have some VERY important files on it (Work related)
The problem is that I cannot retrieve them:
here's exactly what I did:
I inserted my HP's hdd into my Toshiba.

(tried booting from XP but could not start windows since it seems to crash after the loading screen with the XP logo) (Also tried booting in safe mode, but same result)

So, I booted successfully from vista.
when I try to access the "My Documents" folder of the windows XP administrator account from windows vista, it says: Access denied.

I tried also making an administrator account from vista(exact name, case sensitive and same password) hoping to achieve success but no such luck.. I tried various software unlockers but none of them worked

any ideas would be very much appreciated!!

A:Unable to access files from previous OS! Please help!

Hello GKahn,

Welcome to Vista Forums.

Have you tried this yet? Context Menu - Take Ownership

Generally the problem is that the permissions are give to a particular ID and the new account has a new ID thus even though the name/password is the same the system still recognizes it as a different account. If that doesn't work, we can delve deeper.

Hope this helps.


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A file called AV.exe accessed my computer and was caught by Norton, and deleted. I don't know if that has anything to do with this issue, but recently I have been unable to access any .exe files on my computer. The programs all work, I can pull up Firefox, IE, Wordperfect, etc.; but to make it work, I have to pull them up using a document. When I try to access it directly, I get a box telling me to choose which program I want to use to open the file, followed by a list of programs.

Example: I try to open Firefox directly. The box comes up: "Choose the program you want to use to open this file:
File: Firefox.exe"
Right at the top of the list is Firefox, and if I click there, it works.

I can also open .exe files from a dos prompt, just not from Windows.

It has also messed around with a couple of settings. Nothing major, but I personally deactivated the "trackpad click" where it clicks if you tap it. That has been reactivated, and the scroll bars on the side of the trackpad have been disabled. Like I said, though, no major changes that I've found other than that.

I saw something about this previously on here, but I didn't see whether it was resolved or not. It said to download and run dds and GMER. I've done that and attached the attach file and the GMER.txt file.

DDS.txt is here:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Xero at 13:37:59.10 on Sat 03/13/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_16
Mi... Read more

A:av.exe deleted, but unable to access any .exe files


Once your machine is virus free (see virus part of forum), from the command prompt, run sfc /scannow
(may require your windows CD)

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Sir my name is Rupesh and I am facing a small issue. I am having a folder of size 28.7GB which contains 551000 files (547000 jpeg files and remaining files with some other extension) and 152000 folders. I am unable to access all my files and when I view the properties of the folder in windows explorer it is showing file count as 432000 but when I try to delete the folder it is saying that 551000 files found do you want to delete these files.

Please suggest how to solve this issue. I have even copied the folder to another harddisk though no use.. I have even tried stellar phoniex data recovery software though no use I mean it is showing file count as 432000.

I am using Windows8 OS and my harddisk is partitioned as ntfs.

Kindly suggest what to do in order to access all my files properly.


A:unable to access my jpeg files

Hello Rupesh,

If you have not already, set Windows to Show hidden files, folders, and drives using step 2 in OPTION ONE of the tutorial below to see if the files may just be hidden.

Hidden Files and Folders - Show or Hide - Windows 7 Help Forums

Hope this helps,

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Okay I just had to reinstall XP ( ), after wasting tons of time, me being stupid, I set the computer name as my innitials (which I use as a user account), so I had to use another name to login with, but the problem is I set up permissions back in the day so no one else could view my files. Is there anyway to get into my old stuff (it is the settings I want). Maybe if I could 'recreate' the old account, would it let me into it? Or is there a way to completely bypass the security on the directory (c:\documents and settings\aj).

I was going to try booting up from the XP disc again, and copying the directory, but I'm not sure if the permissions will copy as well, making my efforts in vain.

Any ideas?

A:Unable to Access Files After Reinstall

I am going to reformat, however is there any way I can salvage the files from there? Would save me hours of work.

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I purchased Bit Defender Internet Security for my XP machine a few weeks back and began having issues with the firewall being disabled. Their tech support said to uninstall the software, and install it again. While doing the uninstall it threw an exception saying it encountered an issue, and died locking me out of my program files directory.

Is there any simple way to gain access to this directory? And yes I am setup as an administrator.

Also my wife is an admin and her profile has no problem accessing this directory.

A:Unable to access program files...

Hi there,

Belive the issue will be with security settings. Logon as your wife and go to windows file explorer. Right click the program files directory and click on properties, click on the security tab. Make sure that the administrators group has full acces along with the system account. Also check that users have read access. You may also have an account called power users, make sure they have read and write permissions.

Apply this then click on the advanced settings. On the permissions screen click "Replace permissions on all child objects....".

Click apply. If windows shows any errors with applying these setting you may need to click the owner tab in the advanced section and set the administrators account as the owner. Also click the tick box replace owner on subcontainers and objects. Then try the pirmissions part again.

Hope this helps


Gary Sparg

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Recently, I tried double-clicking on Win XP SP2 'Help and Support.' Help and Support will not load (open). All other programs on my computer with associated 'help files' will not load either.

I cannot access any help files on my computer! Anyone know whats going on?



A:Unable to access/load help files

Fixing XP Help and Support

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hi all!
i recently bought a new sony vaio fw21m laptop.
but i'm having trouble opening the cd drive in ' Computer'
my laptop uses vista.
when i double click on the cd drive icon when i have a cd in it i keep getting this pop up:

windows cannot access the specified device, path or file. you may not have the appropriate permissions to access the items.

also when i hover over this cd drive icon it comes up: space free: 0 bytes....total size: 0 bytes.

yet i can play the cd using windows media centre!!

and i am the administrator of this laptop.
can anyone please help me with this?



A:unable to access files on cd drive

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Hey guys,
I have received several BSOD's, most of them being of the
DRIVER_IRQL_NOT_LESS_OR_EQUAL variety. I am running Windows 7 Home Premium 64 bit on a Gateway NV54 Laptop. I received my first BSOD while running a ton of programs, which lead me to believe either the RAM sticks are shot, or the fan isn't working. I will update with more BSOD information and add a dmp file if I can. Sadly, I can't stay logged into windows for longer than 3 minutes, otherwise the computer crashes. Here is the most recent error message:
Technical information:
*** STOP: 0x000000D1 (0x00000000001E1E06, 0x0000000000000002, 0xFFFFF880010A1F2B)

*** iastor.sys ? Address FFFFF880010A1F2B base at FFFFF88001057000, DateStamp 4a287aa4
I omitted the standard "safemode" advice. Any help at all would be appreciated.
Thanks in advance!

A:BSOD Unable to access .dmp files

Download TDSSKiller and run it in Safe Mode.


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You site was recommended as a reliable place to come to look for help with regards to a possible infection. Some feel that the cause of my unique problem may be the result of a virus.
I am a member of an online group of aviation simulation enthusiasts. There are many sites out there that offer acess to thousands of user contributed files to enhance the hobby on simulated flying. I have been an avid member at one such site for several years, and have only now began to experience issues with downloading their files from their web based FTP server.
I am able to access the websites file library, and make a selection. It takes me to a pre fetch page and advises me my download will begin in a few moments. At the moment the connection tries to access the FTP server, I quickly get this error in my default Firefox (32.0.1) browser:
The connection was reset
The connection to the server was reset while the page was loading.
It asks me to try again, and I do so several times within minutes, over hours, over days and over months. I am not successful! I try it on another browser, Torch ... and get similar results but with a less elaborate error message.
No data received.
In an effort to diagnose, I tried Internet Explorer, and get this error:
The webpage cannot be found
No one else at this site seems to have these problems, and they have exhausted any ideas they feel might be contributing to the problem. (See the thread here.)
... Read more

A:Unable To Access FTP To Download Files

Have you tried downloading from the site with AVG disabled?
Edit: What is your OS and is this the only site on the internet you have problems with?

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Hey everyone,

I'm looking for help with an issue I've been having with an old HD from my last PC which failed on me. I'm trying to get all of my files back by loading the HD into a USB docking station and accessing the files through my Windows 7 Starter netbook. The old PC had Vista Home Premium 32bit and I had a User with a password.

Upon loading up the HD externally, I managed to take about half of my files off of it and all seemed well. Then I found out lots were missing. I have enabled Folder Options>Show Hidden, and disabled the hiding of protected files as advice I read to try and find them. However, the files are nowhere to be found.

When I go to My Computer, the E: drive says it has 223GB of 294GB (70.2GB used), and analysing it with TreeSize does not help me find out where ~10GBs of my data has gone.
All of my personal files were located in a folder on the desktop of my User, which is now empty. Where might they have gone? Is the fact that there was a password an issue? (Some folders on it have a lock icon and give me an error 'Location is unavailable', 'not accessible', 'access denied'). Could my HD have just corrupted when my PC failed?

Thanks in advance!

A:Unable to access personal files on old HD


Sounds like it may be the HD.
Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

I think this is the best one for your problem

probably the second best

If all else fails, this is not a joke, take a plastic baggie, put the HD in baggie, put HD in freezer overnight. Then try to use it as soon as possible

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I have a directory of hidden, encrypted files through EFS on a network share. I regularly access these files everyday, but after the weekend I could no longer open those files. Nothing has changed in terms of hardware, software, or configuration to Windows.
No password changes, certificate expiration, profile migration, or other events have occurred recently; this happened over the weekend when server updates were being done. I simply get a message that I do not have write permission and to contact my own user
for permission. I have full control, made myself a local admin, and am the file owner of all files in this encrypted directory.
I believe the problem is due to a certificate issue but am not sure: the thumbprint for my personal EFS cert does not match the thumbprint listed under the file properties of these encrypted files. Is it possible my certificate was somehow changed on the
network share? I am not sure how to proceed from here, other than contacting a domain admin to possibly restore the files using the recovery certificate.
Any help is appreciated.

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I have two computers on a local network. The first is my desktop computer and the second, a laptop.

When I try to access files from the remote computer, most work just fine. However, I have one folder that will not allow access from either computer that is remote. The message I receive is

You do not have permission to access \\Myname\backupdata. Contact your network administrator to request access.

I have enable sharing on both computers but still get this message.

Is there something else I need to do.


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I recently built a new system with the primary hard drive running Vista. I hooked the HDD from my old XP system up, but for some reason could not access the files in \Documents and Settings\MyAccount. I can access all the other files on the drive except those, and I am completely unable to change the Security settings so that I can grant myself access.

I Googled my problem, and have tried fixes like using a program called Unlocker (which did absolutely nothing) and trying to take ownership via the GUI and the command prompt (didn't work). One site referred me too http://www.petri.co.il/add-take-ownership-context-menu-vista.htm, a registry edit that makes taking ownership via the command prompt on available on the right-click menu .This method allowed me to open the the folders, which I couldn't do before, but I still don't have permission to open any files.

I figured that I could just boot my XP drive and move the files over when I had permission, but when I tried I got a blue screen as the OS starts to load. So that's out.

Any advice would be extremely helpful.

A:Solved: Unable to access certain files

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av.exe deleted, but unable to access any .exe files
A file called AV.exe accessed my computer and was caught by Norton, and deleted. I don't know if that has anything to do with this issue, but recently I have been unable to access any .exe files on my computer. The programs all work, I can pull up Firefox, IE, Wordperfect, etc.; but to make it work, I have to pull them up using a document. When I try to access it directly, I get a box telling me to choose which program I want to use to open the file, followed by a list of programs.

Example: I try to open Firefox directly. The box comes up: "Choose the program you want to use to open this file:
File: Firefox.exe"
Right at the top of the list is Firefox, and if I click there, it works.

I can also open .exe files from a dos prompt, just not from Windows.

It has also messed around with a couple of settings. Nothing major, but I personally deactivated the "trackpad click" where it clicks if you tap it. That has been reactivated, and the scroll bars on the side of the trackpad have been disabled. Like I said, though, no major changes that I've found other than that.

I saw something about this previously on here, but I didn't see whether it was resolved or not. It said to download and run dds and GMER. I've done that but it won't let me attach the attach file or the GMER file, because I've attached them to a different thread. You can find that thread here: http://www.techsupportforum.com/f10/...e... Read more

A:av.exe deleted, but unable to access any .exe files

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------Download EXE File Association Fix and Save it to your Desktop.
Extract the reg file and double-click xp_exe_fix.reg
Answer 'Yes' to merge/add it to the registry.
Click 'OK'.
X out of the window.

Please visit this webpage for download links, and instructions for running ComboFix:


* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

Please re-enable your antivirus befor... Read more

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NERO Express 6, installed 30 Sept 04, came with my SONY CD-RW.($85) Easily copied my files to CD. Yesterday accessed my recipes for hours, no problem. Today, my files won't come up.. Nero file says download free InCD EasyWrite Reader if this happens. I did so, installed it, and my files still won't come up. I must be doing something wrong.

I'm absolutely dumb regrarding CD-RW burners, so please answer with detailed solution, please. Hopefully, it's a simple solution...I NEED my recipes, the holidays are coming...Thank you.

Mem 158 Nero Burning Rom 6,3,1,4 Ahead Software AG, NERO Express 6,
InCD 4,2,2,1 Ahead Software InCD EasyWrite Reader

A:NERO unable to access CD-RW files

Have a look if this site can help you http://www.nero.com/en/FAQs_Tools_and_Utilities.html

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 7
Processor Count: 1
RAM: 254 Mb
Graphics Card: Mobility Radeon 7500 , 32 Mb
Hard Drives: C: Total - 14307 MB, Free - 176 MB; D: Total - 23838 MB, Free - 23078 MB;
Antivirus: Anti-Virus - SBC Yahoo! Online Protection, Updated: No, On-Demand Scanner: Disabled
I am no longer able to open my files and folders. My method is My Computer/shared docs/ search/ all files and folders/ keyword/search. At this point I only get the hourglass then Not Responding. Eventually after 2nd click either blue screen or crash. I recently installed a game which I have uninstalled. Have done Clean-up program, Run spyware(ok), CkDsk(ok). Never had this problem and don't know another way to access files. I am stumped and not sure where to go next. A reboot was suggested but this is a pre-owned computer and I don't know passwords.

A:Unable to access files or folders

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Whenever I'm on a website and I click on a video......if the video is a .avi or .wmv file, I get the following error message:

"Internet Explorer cannot display the webpage"

However, if I click on a .mpg video there is no problem.

Any idea what's going on and how can I fix this?


RL Watson

A:Unable to access certain video files

Download k-lite codec pack, or coles codecs, free download.
Then you will be able to view/listen to a variety of file extentions..ie
.avi, mpeg, etc..

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I'm having a pretty major issue with Skydrive on Windows 8.1. A vast majority of my files are unopenable from Explorer (or the Modern UI app which seems to just open them through explorer in the end anyway). When I try to open one of these files, I receive an error message titled "1 Interrupted Action" and displaying the message:

An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem.

Error 0x80040A41: No error description available

I have yet to find anything even resembling a solution when I search for that error code. The options this error window gives me is to "Try Again" which presents a typical explorer progress bar that never goes anywhere or to "skip" or "cancel" which do the same thing. Essentially this means that I have to use the skydrive web client to download the file to some other location locally and then edit and reupload from there. As far as I can tell there also isn't a traceable logic to what files are going to be accessible and which ones are not. I could literally be just finished working on a file, save it, and have it inaccessible when I try to reopen it. This error has not improved or changed at all by my making any files "available offline" or "available online-only" (in fact clicking those options doesn't seem to actually change their Availability ... Read more

A:Unable to access files within Skydrive

This appears to be an ongoing problem with Windows 8.1 though it may help to Go into the Sky Drive metro app, and access the settings from the Charm bar. (Charm Bar -> Settings -> Options) The only option is to "access all files offline" which may help sync the files.

The threads on this problem go on forever so it may be server problem on Msoft's end. The links to the right may also be helpful.

Windows 8.1 SkyDrive not syncing - Microsoft Community

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