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can not install Synaptics ThinkPad UltraNav Driver...

Q: can not install Synaptics ThinkPad UltraNav Driver...

Lenovo Ultranav stoped working wen installed windows 10. SolutionsPleaseInstalation of Synaptics ThinkPad UltraNav Driver ThinkPad T440p under Windows 10, failed!!

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RELEVANCY SCORE 200
Preferred Solution: can not install Synaptics ThinkPad UltraNav Driver...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 106.8

I can't seem to install the latest Synaptics UltraNav (219.3.4.219) driver for my X1C6. I'm running W10 (1803) with all the latest updates installed. Anybody have any idea why it won't install?

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RELEVANCY SCORE 105.6

Lenovo has rolled out new driver today, but i have problem installing it. Any advice at all please? It's annoying cause my the touchpad has been playing up for a bit since it released. 

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RELEVANCY SCORE 96

I want to uninstall Synaptics ThinkPad UltraNav Drivers and files and registry t440p windows 10.Does anyone has al the instructions. The way from the controlpanel does not work....

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RELEVANCY SCORE 90

FYI,
 
The URL below states that the driver being installed is 19.3.4.17
 
http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70...
 
However, the actual driver which is installed by the package is: 19.3.4.37! This is not the first time where the package description(s) are inconsistent with the contents.
 
 

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RELEVANCY SCORE 88.8

Hello, recently I noticed that on my up-to-date Windows 10 (Creators Update) there is a process called "WMI Provider Host" (WmiPrvSE.exe) constantly using 1-3% CPU no matter what you are doing. I've been observing this behaviour just recently (maybe 1-2 weeks). So I started with a fresh (completely clean) Windows 10 installation on my Thinkpad X260. I observed this behaviour instantly after Windows finished its instalation and update process without installing any custom software from Lenovo website. When I try to kill this WMI host instance, it is restarted imidiatelly and problem continues. I attached threads output from ProcessExplorer. I looks like the thread execution is deadlocked or something similar. So I started digging which application is causing this WMI host cpu usage. After disabling Synaptic Pointing Device service called "SynTPEnhService" this behaviour disappeared. So I started digging around Synaptic executables. I was able to find out, that process causing this cpu usage is SynTPEnh.exe, which I believe is some kind of main (parrent) process for Synaptic driver functions. When I kill this particular process, then I am able to pernamently kill the WMI host causing those troubles. Well, it actually restarts again, but has no cpu usage. I am using latest version of Synaptic drivers available, which is 19.3.4.83. Is anybody else observing such behaviour? What is the solution for this problem? By disabling SynTPEnhService you loose your track... Read more

A:Synaptics UltraNav Driver causing WmiPrvSE.exe cpu usage

I noticed the same with the 5/29 bios update and the recent trackpoint firmware as well using the more recent 19.3.4.86 Synaptic drivers.

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RELEVANCY SCORE 88

I installed and activated Windows 10 on a pair of X-series laptops, an X220 and an X201.  Everything was just fine except that the touchpad does not control the cursor well, either freezing it or bouncing around madly.  I finally solved the problem by changing the UltraNav driver to PS/2 Mouse driver, less functional, but it actually works.  When I ran the Windows 10 update, it reinstalled the UltraNav driver, so I had to revert back to the PS/2 driver and reboot.  (The UltraNav driver downloaded from the Lenovo site is equally defective.) Yes, I know these are older systems, but can't Synaptics do a working driver?  Or maybe Microsoft could install the basic PS/2 Mouse driver as the default?  I must be dreaming.  Anyway, the problem of a properly function touchpad has a solution.

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RELEVANCY SCORE 86.4

Thus far I failed to identify the circumstances in which the touchpad stops working. It seems to sometimes happen when it checks for an update. What is also curious that the cursor will sometimes mess up such that the text cursor will be displayed as the context menu cursor. Not sure if this is related. The touchpad works again after restart. Everything is up-to-date, running Windows 10 (1909). The TrackPoint is unaffected by this.

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RELEVANCY SCORE 79.6

I reset my laptop back to factory default (from windows 10 64 bit to windows 7 64 bit), and now my included trackpad and eraser head mouse are not working as well as the mouse buttons (right, left, and middle click), and when I click fn + f8 I get a popup saying that "ultranav driver is not installed" with no option other than "ok" I installed the ultranav drivers from https://support.lenovo.com/us/en/downloads/migr-67226 I get a successful installation notification, but I still do not have a functioning mouse. I reboot the laptop, do a full shutdown, and still no dice. Any ideas on how to fix it?

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RELEVANCY SCORE 77.2

*Please read in entirety before replying*The situation is as follows: - Purchased new X1 Thinkpad Yoga 3rd Gen in Jan 2019; Windows 10 64-bit- Bought with the MISTAKEN belief that the track pointer stick would have "press to select/click" capability. Not having this feature is an absolute DEAL BREAKER for me.  - Steps taken in attempt to resolve the problem: 1. Uninstalled driver for Synaptics Pointer in Device Manager 2. Installed most recent version of Ultranav Driver3. Result: NO CHANGE  - In MOUSE PROPERTIES, there is no option for "press to select" - only choices are to use for scrolling or as middle click. Question 1: Is there ANY WAY possible to incorporate the press-to-select option for the pointing stick on this model?Question 2: If it is not possible, which Thinkpad models currently DO include this option?  Thank you in advance... 

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RELEVANCY SCORE 74.8

I have regualrly run a System Update for my computer via Lenovo Companion and I've managed to have all updates successfully completed - all except for one. Lately, I have runs of Updates where I encounter an update for Synaptic UltraNav Driver, run it, but comes up as being unable to download and install - in spite of a successful initial download. Since its encounter a couple of weeks ago, I have been unsuccessful in fully downloading and installing this specific Driver for my computer. Is there any indication of issues for this Drive? And what should I do to resolve it? Also, if the Driver can't be properly updated, what is its purpose for my system? Any form of help concerning this Driver update issue would be appreciated.

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RELEVANCY SCORE 71.6

Hi everyone, My trackpad stopped working, and I've been trying to troubleshoot the issue. Everytime I try to enable the trackpad with Fn+F8, I get the message "UltraNav driver is not installed." The Lenovo systems updates says that I have an UltraNav driver update available for my computer, but everytime I install it and reboot, I get the same message. Everytime. I can find where the driver has been downloaded on my computer, but the computer still says that "UltraNav driver is not installed," and the driver update still remains available on the system updates. I've tried downloading again and again, only to re-write and reinstall the download, with no effect. I've also tried going directly to the Lenovo website and downloading the driver from there to the same effect. Any advice?

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RELEVANCY SCORE 70.4

Hello everyone,  My Thinkpad P50's trackpad and track point are not working. I tried updating the Synaptics Driver but every time I updated it, it failed. The system said cannot find the device, or recommended to install the driver again. After I reinstall the driver, the same thing happened. Can anyone help me with this? Many thanks!!!

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RELEVANCY SCORE 69.6

Last night (4/6/2017) an automatic Windows update just now decided to install the most recent Synaptics driver (titled Synaptics - Mouse - 1/11/2017 12:00:00 AM - 19.3.4.66), which apparently is nearly 3 months old at this point.  One thing this update seems to have fixed is an issue I?ve been having with my ThinkPads for upwards of 7 years ? randomly it resets my mouse wheel 'number of lines scrolled per notch' option back to 1 (I prefer 3) pretty much daily, which is a HUGE annoyance, so I?m very grateful for this update and I?d like to keep it. However, it also completely disabled middle click scrolling with my TrackPoint (yes, I have ?Use for scrolling? checked under the TrackPoint settings).  The middle button does nothing now, unless I check ?Use as middle click?.  Rolling back the Synaptics driver to the previous one fixes this issue. Confoundingly, the TrackPoint scrolling with my ThinkPad Bluetooth keyboard still works fine. Has anyone else experienced this problem?  Any ideas how to re-enable TrackPoint scrolling on this newest driver? System details:ThinkPad P50 ? Xeon E3-1505M v5 (1080p touchscreen, if that matters), 16 GB ECC RAMWindows 10 64-bit, all available updates appliedAll available Lenovo updates applied (except for that Connect2 nonsense) Sidebar: running the tweak, TPMiddle, enables a middle click function when the scrolling option is selected in TrackPoint settings, but has no effect on the scro... Read more

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RELEVANCY SCORE 69.6

I would report this directly to support but Lenovo it won't allow to me register my wife's X1 with my account inspite of the fact that I'm the one who ordered it. Ugh. Machine model: 20HRCT01WW When I allowed the driver to update to 19.3.4.111 the touchpad stopped working. After much head scratching and looking at the BIOS settings, I rolled back the driver to 19.3.4.108 - Voila it worked. This means I've had to disable the autoupdate for recommended updates.

A:Synaptics Thinkpad Driver 19.3.4.111 - date 2017/10/12 breaks touchpad

Request - get someone in Tech Support to reproduce this and get a new version out that avoids this defect.

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RELEVANCY SCORE 65.2

I have a Lenovo Ideapad Y510P with Windows 8.1. For months or longer, I have been having an issue with the touchpad software. After days of use it will stop responding to advanced commands like two finger scrolling unless I restart the computer. If I try to access the icon in the right corner on the taskbar, the application will not open. It cannot be right clicked. If I try too much the taskbar freezes. I tried to access Mouse in control pad - no response, I couldn't access it. I tried to look for updates for the driver and it would always say it is totally updated or when I manually download one it would say that it is already installed or something.

So today I decided I would fix this problem. I uninstalled the application, and removed the driver in the Drivers section in control panel. I downloaded the program again from the Synaptics site for my computer and tried to install.

The message: "A previous version of the Synaptics TouchPad Driver is installed. If you continue installation, the driver may not install properly. To avoid this problem, press 'No' to exit setup...

I never pressed no the multiple times I tried to install and install would always fail after about 15 seconds. I then looked for traces of Synaptics on my computer in Program Files and Driver folder. Deleted all Synaptics folders and emptied recycling bin.

Problem still persists. Need help. I rebooted my computer a couple times along the way, but not after I deleted those folder... Read more

A:Cannot Re-install Synaptics TouchPad Driver

It could be a physically bad touchpad...

Does the installer have an option for "clean install"?
 

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RELEVANCY SCORE 65.2

I attempted to disable the pointing device (touch pad) on the keyboard since I'm using an external mouse and I often make the mouse move with my wrists leaning on the touch pad. The first thing I disabled was the touch screen driver. I re-enabled that OK. But when I un-installed the driver for what was called the Synaptics touch pad, the touch pad remained operational. So I don't know what I un-installed, and I cannot get the system to recognize any new hardware with a hardware scan. Was the Synaptics touch pad driver something extraneous that isn't used? Thanks for your help. Lee

A:How do I re-install the synaptics touch-pad driver?

My system ID is: XOS43UA#ABA It's a great machine when everything works...

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RELEVANCY SCORE 64.8

Hi all.

I have a friend who is having trouble making his Toshiba Satellite L50-A (PSKLWA-004001), Touchpad work. He said it hasn't been working several months so he has been using a USB mouse instead.

I first tried installing the driver from 'mytoshiba' and no drivers were available for windows 10 (64bit) so I tired the windows 8.1 driver and that didn't seem to work.

Then I saw that Synaptics had a windows 10 driver (same at pinned thread) especially for the touch pad so I installed the PS/2, SMBus one which I believe is the one built-into the laptop and it installed, restarted and no luck there either.

I did the latest windows updates and then it also detected an update for the touchpad driver, so it then installed via windows update and still no luck.

I know that this is not a simple case of Fn+f5 because the function key settings show that the touchpad is enabled and strangely the device manager does not have any device listed under mouse/pointing devices other than the USB mouse.

I believe this is a case, of the right driver has been found but is not installing, but I could be wrong .

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RELEVANCY SCORE 64.8

when i install win7 64 bit, in my hp 15r 033tx notebook,Synaptics touchpad driver fails to install. plz help

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RELEVANCY SCORE 64

Does anyone know how to get the ultranav trackpoint tap to select working on a thinkpad? (T42p W7 Pro) Mostly all else working.

A:thinkpad ultranav tap to select

Do you have the latest driver downloaded and installed from the Lenovo site?

What is the version and source of your current driver?

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RELEVANCY SCORE 64

Toshiba provides its own Synaptics touchpad drivers. When I initiate a Windows 7 update, it says there is a "Synaptics - Other hardware - Synaptics PS/2 Port TouchPad" update, released August 2013 (almost a year ago). I can't get any more detail because when I click on "More information", Firefox launches but nothing shows up.

Is it advisable to go ahead with this update?

A:Should I install Win7 driver "Synaptics PS/2 Port TouchPd"?

Under optional Windows updates sometimes is offered touchpad driver or WLAN driver.
Toshiba offers tested driver so I strongly recommend you to NOT install this driver.

Use drivers from Toshiba support page only.

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RELEVANCY SCORE 64

I have a dell inspron 15 series 3000 with intel i5 5th gen processor. I had a problem with the touch-pad driver software installed on the machine so, I decided to uni-install it and re-install. But when I try to re-install, I get an error saying an updated version is already installed.....
I think it has not uni-installed properly. Can anyone help me? Please.

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RELEVANCY SCORE 62.8

I started having issues with the ultranav middle button. It works when i start the computer but after a few minutes of scrolling up and down it does not work anymore.  The only way to have it function again is to either restart (which will again only work for a few minutes) or use a bluetooth mouse to uncheck and check the mouse settings for trackpoint which that too will work for a few minutes only. I've updated the bios and updated the driver. Still not stable. Any suggestions would be highly appreciated.

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RELEVANCY SCORE 62.8

Hi all,I have a problem with my Thinkpad W510 (OS Win7) when I click with the left button of the Ultranav the pointer remains locked, it happens also with the central key, therefore it is impossible for me to select more elements on the desktop, to highlight a line of text or to move the pointer in to perform for example a drawing in CAD or Adobe.It happens only with the Ultranav buttons ... instead with the trackpad and the mouse everything is fineI have already done research, removed and installed several drivers and utilities, connected and disconnected the keyboard, made a test with different OS (ubuntu), but the problem remains -> if I press the left button of the ultranav the pointer remains blocked any ideas?thank you





ThinkPad W510

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RELEVANCY SCORE 62.8

I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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RELEVANCY SCORE 62

Just bought an Inspiron 5759 from Dell Canada.
 Touchpad is very squirrelly - move around and it randomly perceives a click hence starts moving or invoking stuff.  Try to click left or right button (bottom left or right of touchpad) and the cursor moves so I can click on wrong thing easily.  Looked for Touchpad settings under Control Panel Mouse.  Nothing there specific to touchpad - just generic mouse settings.  Looked in Device Manager - Mouse and Pointing Devices - see HIID compliant mouse and PS2 compatible mouse.   Driver for either is from Microsoft dated 2006.  
Ok - load newest driver from dell.com.  Claims it installs ok - wrong.  The Dev Mgr shows same Microsoft drivers.  Manually force driver to Synaptics - Dell TouchPad.  Looks like it succeeds.  Now, Dev Mgr shows two mouse devices: Dell Touchpad and PS2 Compatible mouse.  Try control panel - Mouse.  Now I see a Dell Touchpad tab but the only field - Change Dell Touchpad settings - does nothing.
Spent 6 hours trying to get help from Dell Support - worst experience with any support organisation (other than HP who managed to toast a notebook via remote control while trying to install a printer driver - never did work.)  Absolutely no improvement in situation.  Four times put on hold and line drops.  Considering strongly returning the notebook.
Went to BestBuy and looked at 8 Inspiron  and XPS computers on demo.  Not a sin... Read more

A:Inspiron and XPS laptops running Windows 10 cannot install Dell/Synaptics Touchpad driver

With Win 10, touchpad drivers are found in the Win 10 Settings, selected in the Start Menu. In addition, many newer laptops are using a Precision touchpad, a Microsoft inspired pad. The driver is incorporated in Windows itself, and a regular driver will not work. This is why you don't see anything in the "old" Windows Control Panel app or in the Device Manager.

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RELEVANCY SCORE 61.6

Thinkpad E540, Windows 10 Version 1703, UltraNav driver 19.0.17.115 While my Touchpad is still working correctly, the UltraNav Touchpad tab in the Mouse Properties of the device manager is now missing. The last tab at the right end of the Mouse Properties is Hardware and no longer UltraNav. However, my original settings of the touchpad are still kept.Uninstalling and reinstalling of the UltraNav driver did not fix the issue. The tab was probably lost following a recent update of Windows 10.  Any idea how I could get the UltraNav tab back? Many thanks to the communityPeter


























MouseProperties.jpg ?68 KB

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RELEVANCY SCORE 61.6

Have a Thinkpad T560 running Windows 7x64 which all of sudden now has a continous blinking (busy) as if software is installing in the background.  Open up the Task Manager and there are more than 15 SynTPLpr.exe processes running and a few SynTPEnh.exe processes as well.  If I remove the Ultranav software the issue goes away.  I reinstalled the Ultranav software via Lenovo System Update and laptop was fine for a day but the issue has now returned.  Has anyone else seen this with the latest release of Ultranav? Thanks!

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RELEVANCY SCORE 60.8

Issue :Im using T470s with Windows 7 OS, 1st - When im using Cisco Jabber to have a video chat\confrence the application will crash. Im suspected it due to the the intergrated camera driver. However when i go to Lenovo site, for T470s i can only found camera driver for Windows 10. 2nd - There is no Synaptic UltraNav available and when go to Lenovo site, for T470s i can only found driver for Windows 10. Question :Is there any Win 7 camera and UltraNav driver from other T model that compatible with T470s? BRMiqdad

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RELEVANCY SCORE 60.8

Hi I use a USB mouse with my laptop so not sure when trackpad/point stopped working- I first became aware of the issue a couple of weeks ago. I have since reset my machine (Windows 10) twice to see if that fixes it and also downloaded drivers from this site but to no avail. Can anyone offer assistance? Thanks in advance Huw

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RELEVANCY SCORE 59.2

Hello all,  I decided to install a different version of the Ultranav driver on my ThinkPalled ad x220 laptop. I deinstalled the Ultranav driver using Programs and Feures, and then proceeded to install the Ultranav driver by running the executable I downloaded from thealla lenovo page at http://support.lenovo.com/nl/fi/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x22....  The installation goes on fine up to the point when the driver has to be actually copied/installed, and then I get the error message "You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that provided you this package."What to do? The machine, as it is now, is nearly unusable, unless I use an external mouse. 

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RELEVANCY SCORE 57.6

Hi Mark_lenovo or other thinkpad expert, I will ask for your help in finding a driver for the UltraNav 2(ALPS) on the Thinkpad X300 for windows 10(64bit). Currently I use the latest driver for windows 7 (7.202.1616.206):
 
https://support.lenovo.com/jp/en/downloads/migr-72368
 
But that one has issues with the metro/Modern parts of windows 10 UI: Touchpad scroll works in Internet Explorer, Firefox, File Explorer, Device manager, Help, Services.msc and some other places, but it does not work in Start menu or any menu under system, Control panel, Edge or Windows Store.
 
Most likely it's because the programmers didn't know about the modern UI when they made the driver and therefore it does not support it, and that is why scroll is not working in those parts of the UI.
 
The synaptics touchpad on some Thinkpad models works fine with driver version 17.xx.xx.x but as soon as it is updated scroll function seize to work again - mine is ALPS Ultranav 2 touchpad - is it possible to "cheat a bit" and use the ultranav utility in combination with the synaptics driver or can synaptics driver replace the ALPS driver totally(I tried this on my R500 and it didn't work, the touchpad were disabled after restart)?
 
Do you know of any other thinkpad models with same Ultranav 2 touchpad(Palmrest FRU# 42X5021) that has a newer driver and will work with the X300 and windows 10 Modern UI? Could you find out?
 
I already tried most of the series 8 drivers I could find o... Read more

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RELEVANCY SCORE 57.6

Hi all, The latest version of the touchpad driver for the T440 disables my trackpoint and removes the option to re-enable it from the Mouse Properties menu. Has anyone else had this issue? I'm on Windows 7 and the original driver on my computer is v18.0.7.40, for reference. Removing and re-installing the new driver did not fix the issue. I'd like to keep the new driver installed (due to behavior issues from my touchpad on the old driver), but lack of trackpoint functionality is a dealbreaker for me. Thanks in advance.

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RELEVANCY SCORE 57.2

I did a search to see if this was already posted but didn't find it.  So, here's my story. I have a P40 Yoga that's about a year old.  A couple of weeks ago, I received a pop-up from Lenovo Vantage saying there was a system update.  Like a good user, I said OK.  I didn't notice it right away (because I use an external mouse) but the trackpad, left/right click buttons and the "trackpoint" center button all stopped working.  I did a lot of searching to see if there was a resolution but couldn't find one. Eventually, I went into Control Panel | Device Manager | Mice and other pointing devices | ELAN pointing device | Driver and saw that there was a recent update.  Fortunatly, there was a "Roll Back Driver" option which I figured couldn't hurt anything.  After a reboot, the driver is back to one dated 2/13/2017 version 11.21.9.3.  All mouse accoutrements are once again working. What prompted me to post today is that the Lenovo Vantage pop-up appeared again telling me there's an update and it wants to put the bad driver back. Irconically, the pop-up says: "Lenovo recommends that you install these updates to optimize your computer" Yah, right!  Now I'm sceptical about ever doing another update.

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RELEVANCY SCORE 55.2

I just want to report that the newest touchpad driver brakes native windows middle-click scrolling. What I'm talking is this:1. Swich off all advanced features in the TouchPoint setting to get back a middle button. BTW, how on earth it is possible that the default setting "steals" the middle button. Going for the Nr. 1. PC maker and forgetting a stupid default settings in a Synaptics driver is a joke.  2. Now, try scrolling in any native windows application like Chrome, Firefox, etc. The quick way of scrolling is to push the middle button while scrolling. It had always worked before.Now this way is broken.Now, the only way for scrolling is to the:1. push middle button to enter scolling mode2. move mouse3. push again to exit scrolling mode This scolling mode has never been a good way to scroll, but the quick way is broken with the latest driver. I'm using a W520 with Windows 7, 64-bit. Broken driver: Version 16.2.5.0   

A:Newest UltraNav driver brakes native windows middle-click scrolling

I have a similar problem as the OP: after today's update, my Touchpad is not functioning properly anymore. Scrolling of any sort on the Touchpad seems to have been disabled. As I do not have a mouse attached, I am forced to use the Trackpoint set's middle button and then move my cursor around to scroll. I checked my Control Panel settings and both two-finger and single-finger Touchpad scrolling are enabled via the settings. Also I don't know if this is relevant, but it seems like the option to double-tap to bring up Lenovo SimpleTap has also randomly been disabled... W530, Windows 7 x64.

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RELEVANCY SCORE 53.6

Hello We have recieved many Lenovo Thinkpad T460.The Laptops were installed with unattend Setup. After the Setup we use SystemUpdate to install all drivers The folowing Driver is missing (Synaptic FingerPrint Sensor)USB\VID_138A&PID_0090&REV_0164 System Update cannot find the DriverIt is possible to backup the driver (from Factory install) with double driver but yo can't recover itit is not possible to download the Driver from the Supportpage for (T460) Why is this driver not available anymore for Windows 7 How can i solve this Problem? Kind RegardsAndrew

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RELEVANCY SCORE 52.4

Hello everybody,i cannot install the latest INTEL HD Driver 26.20.100.6951 everytime i try it it fails.What can i do?

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RELEVANCY SCORE 52.4

I am using a Lenovo ThinkCentre, and recently I had this problem when I acess 'Mouse' in Control Panel, and it comes up with an error saying 'Unable to connect to the Synaptics Pointing Device Driver' I press OK, then it goes to the Mouse Properties. But I think this is affecting the SetPoint settings for my Logitech Performance MX mouse that I am accessing through the mouse properties. How can I fix this?


























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RELEVANCY SCORE 52.4

A couple of days back, after a windows update, the fingerprint scanner on my Thinkpad X270 has stopped working.  Initially, in Device Manager, it displayed the following:  "This device cannot start (Code 10)" But after I tried to update the drivers, it now displays: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful." Any ideas what I can do to fix it? It's as if it just suddenly stopped working overnight.

A:Thinkpad X270 - Synaptics WBDI Fingerprint Scanner Stopped Working

Did you see the below thread? https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...  





If a post answers your question, please mark it as an?Accepted Solution?!TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 51.6

Last March I reported problems using video driver 25.20.100.6472 on my T460 when it was connected to the Lenovo Ultradock.  I finally solved the problem by using an older driver, version 23.20.16.4973. Well, a week or so ago Lenovo issued a new driver,  26.20.100.7263. I was able to install it on a backup T460 I have that was running an older verrsion of Windows 10 Pro x64, version 1903, and it seemed to solve the Ultradock problem.  However, I am unable to install the driver on tis T460, which is running Windowes 10 Pro x64, version 1909.   Each time I try to install the driver I get an error message 85% of the way thorugh the installation stating that my operatong system is not supported.  That is very strange, since if 1903 is supported I would think 1909 is also supported. Has anyone else seen tis probkem?

A:Thinkpad T460 Video Driver Version 26.20.100.7263 Fails to Install on Windows 10 Pro x64 1909

Assuming your system has the Intel HD Graphics 520, I would try downloading and installing the latest driver from Intel, which is currently  Version: 26.20.100.7755 (Latest) Date: 1/16/2020. Intel's driver installer checks to see if you are currently running an OEM (e.g. a Lenovo)  driver, and if so will give you a compatibility error, so to install the latest DCH driver from Intel, you must first switch to the Microsoft Basic Display Adapter driver as detailed below..    Before starting, download the latest Intel DCH driver for your graphics adapter and disconnect any external monitors for the time being. Intel® Graphics - Windows® 10 DCH Drivers Version: 26.20.100.7755 (Latest) Date: 1/16/2020https://downloadcenter.intel.com/download/29335/Intel-Graphics-Windows-10-DCH-Drivers?v=t Right-click on Start and select Device ManagerClick on "Display Adapters" to expand, and then double-click on your Intel HD Graphics adapterSelect the Driver tab -> "Update Driver" -> "Browse my computer for driver software" -> "Let me pick from a list of available drivers on my computer"Select ?Microsoft Basic Display Adapter?Click ?Next? (note that your screen resolution will likely change when it switches to the Microsoft Basic Display Adapter driver).Close Device ManagerReboot if promptedYou should now be able to install the latest Intel DCH driver installer successfully.... Read more

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RELEVANCY SCORE 51.2

My brand new Lenovo ThinkPad P72 with a fresh install of the latest version of Windows 10 Pro 1903 Build (18362.418) as of the time of writing this thread, FingerPrint worked jsut fine. I reformatted the hard drive and installed a fresh Windows again in the same day, discovered the FingerPrint is not working. All drivers are up to date, Synaptics WBDI - SGX Driver Version (5.3.3538.26) installed from Lenovo Support website https://support.lenovo.com/us/en/downloads/ds502265. When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometiems it does not, but without registering my fingerprint. Anyhelp would be highly appreciated.

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RELEVANCY SCORE 50.8

I just tried to install the Critical update of driver 22.21.13.8299 ThinkPad Video Features replacing version 21.21.13.7674 and it fails to install with a blue screen. I used the Lenovo System Update version 5.07.0065 Anyone else? Any work around?

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RELEVANCY SCORE 50.8

I have a Lg Xnote Laptop, and I'm looking for a vertical scrolling driver. I have a synaptics driver now, but under settings it does not allow me to turn on vertical scrolling (nor is it even a visible as an option).

I've tried installing another synaptics driver a few times, but so far I've had no success.

This is my first time to the forum so I appreciate all and any help you can offer me.

Thanks!

A:Help me for Synaptics driver!

Which Xnote and what country? Why do you think it is a synaptic touchpad?

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RELEVANCY SCORE 50.8

Hi, can you help me to find a signed GENERIC Synaptics driver for Windows 8 32-bit - not released by an OEM but released by Synaptics itself. The latest one v17.0.19 is not properly signed so I am looking for another one.
Thanks!

A:Synaptics driver

Hello Werty,

I've found an older 16.2.21 Synaptics touchpad driver version that'll hopefully work for you.

Download Synaptics TouchPad Driver 16.2.21 for Windows XP, Windows Vista, Windows XP 64 bit, Windows Vista 64 bit, Windows 7, Windows 7 64 bit, Windows 8, Windows 8 64 bit

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RELEVANCY SCORE 50.8

Could someone please help me find Synaptics driver version 15.1.22.0 dated 29/10/10.
Thanks.

A:Old synaptics driver

Hello!

Difficult question. The closest I can find is 15.1.22.2C: Synaptics TouchPad 15.1.22 - WikiDrivers - Wiki-style resource and guide for device drivers

Is that not close enough? I think that it may be the closest you can find though.

Richard

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