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Solved: Unable to connect to internet but can connect to router.

Q: Solved: Unable to connect to internet but can connect to router.

I have just rebuilt a laptop for a friend. I downloaded the latest drivers for the wireless connection from Acer website. They have installed correctly.

I can connect the laptop to the router by wireless and I can browse the local network and see the other PC's BUT the internet is shown as not connected. Windows 7 Home Premium 64Bit. Other wireless devices (iPad for instance connect to the internet fine).

I have re-booted the router.

Anyone got any ideas?

RELEVANCY SCORE 200
Preferred Solution: Solved: Unable to connect to internet but can connect to router.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Solved: Unable to connect to internet but can connect to router.

Same with an ethernet connection?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following commands:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

ping 8.8.4.4

ping yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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RELEVANCY SCORE 101.2

Hi there, I'm having a bit of an issue with one of my computers. It's fairly new, running on Windows Vista.

I am able to connect to a wireless router (Belkin), but I am not able to connect to the internet on this one particular computer. Another desktop computer on the network is able to access the internet. I just get the error "Internet Explorer cannot display the page" on the laptop whenever I attempt to open IE.
I've read through quite a few similar problems on other sites, but have yielded no solution. Any suggestions?
 

A:Able to connect to wireless router, but unable to connect to the internet.

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RELEVANCY SCORE 99.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 4
RAM: 8151 Mb
Graphics Card: ATI Radeon HD 5670, 1024 Mb
Hard Drives: C: Total - 942685 MB, Free - 728540 MB; K: Total - 953867 MB, Free - 562758 MB;
Motherboard: Dell Inc., 0G3HR7
Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled

I wanted to put a password on my router.

When I tried to login, I tried various generic usernames and passwords, but it would not accept any of them. The label on my router (Netgear WPN824 v2) says the default username is "admin" and the default password is "password." I do not recall ever giving it a password. Anyway, they did not work.

I figured I had to start all over, so I reset the router with a paper clip and I went to 192.168.1.1 and it would not let me on without a password.

I put in the installation CD, but it will not run. I even tried to install it on a laptop I have, but it would not run on that either.

And now? My router won't access the internet at all.

Am I missing something really obvious here? Any help you can offer would be greatly appreciated.
 

A:Solved: Unable to connect to internet with router

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RELEVANCY SCORE 99.6

I think I have a problem with my router. I used to have a Belkin N1 and that worked fine until it broke. So temporarily I'm having to use a Pluscom one I found lying around, but the problem is that I can connect my laptop to the router, but I cannot connect the router to the Internet. I'm using Windows Vista and I have WiFi built into my Sony laptop. The signal strength is consistently on Excellent. In the "Network and Sharing Centre", it clearly shows that my computer is connected to the router, but the connections between the router and the Internet is broken (shown with a red X between the two icons). If I try to connect to someone else's network, I can connect to their router and the Internet, so I'm assuming I'm going wrong with my router somewhere. Anyone have any ideas about what I could do to resolve this issue? Any help would be much appreciated.
 

A:Solved: Unable to connect router to Internet

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RELEVANCY SCORE 98.8

Mine is a dell vostro laptop using windows 7. i am able to connect to internet with my modem that is scientific atlanta. But i am trying to configure it with my dlink router i am not getting connected.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Rajeev Sagi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : RajeevSagi-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter you:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : you
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 123.201.150.97(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 203.109.92.114
203.109.92.34
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1C-26-16-EF-FC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:7bc9:9661:c:9855:333f:7bcc:fa1e(Pref
erred)
Site-local IPv6 Address . . . . . : fec0::c:9855:333f:7bcc:fa1e%2(Preferre... Read more

A:Solved: Unable to connect to internet with my dlink dir 300 router

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Rajeev Sagi>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : RajeevSagi-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1C-26-16-EF-FC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:7bc9:9649:c:9855:333f:7bcc:fa1e(Pref
erred)
Site-local IPv6 Address . . . . . : fec0::c:9855:333f:7bcc:fa1e%2(Preferred)

Temporary IPv6 Address. . . . . . : 2002:7bc9:9649:c:6c99:c139:7f1e:6d4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::9855:333f:7bcc:fa1e%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 25 December 2010 AM 8:38:11
Lease Expires . . . . . . . . . . : 01 January 2011 AM 8:38:11
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 218111014
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-74-1B-CF-00-19-B9-85-FC-21

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS ... Read more

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RELEVANCY SCORE 93.2

Hi everyone,

I have three computers connected wirelessly to the same router. Two of them are working perfectly and are able to connect to the router via 10.1.1.1.

One of them cannot. It can't connect to 10.1.1.1. or to any page on the internet. Internet Explorer comes up with the message 'Internet Explorer cannot display the webpage'. Firefox gives a similar message.

Here is the info that I got with ip config/all:

Windows IP Configuration
Host Name . . . . . . . . . . . . : President-Eden
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-22-FA-13-B2-34
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8c44:1133:d06f:871b%13(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.1.1.1
DHCPv6 IAID . . . . . . . . . . . : 301998842
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-2A-E9-71-00-23-8B-5A-50-68
DNS Servers . . . . . . . . . . . : 10.1.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific... Read more

A:Solved: Laptop cannot connect to internet. Unable to connect to 10.1.1.1. too

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RELEVANCY SCORE 90.4

Hi guys, asking for help another time.

Recently there was a thunderstorm around my area. I turned off all the computers in the LAN, thinking it was the right thing to do.

Afterwards, when the storm had passed, I found out the Internet wasn't working.

If I connect the modem directly to the computer, the connection works fine, but if I use the router, the internet does not work.

The router is: D-Link DL-514 and has given us no problems B4 this.

I have absolutely no idea why the internet is not working. When I connect thru the router, it shows me as connected to the internet, and I can still share files through the router, however, I can not connect to IE, Outlook or MSN Messenger etc.

Should I reset the router? I really don't know what to do! Help!
 

A:Unable to Connect to Internet using Router! Help!

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RELEVANCY SCORE 90.4

Hi,

I have recently decided to dual boot between XP MCE and Server 2003 Enterprise Edition. The installation was a success, however, I am unable to connect to my router on Win 2k3 and the internet. XP works perfectly though. I did some searching, and I found out 5 things to resolve this problem:

1) Disable DHCP - Disabled already
2) Install the NIC drivers - Installed and updated
3) Disable "Network Load Balancing" - I have no clue how to disable this
4) Disable Internet Explorer's "Improved" security system
5) Call tech support

I am just asking for some way to disable Microsoft's Network Load Balancing (Because someone said that after disabling it, it worked perfectly) and/or help me figure out why it won't connect. I have manually edited the registry's DHCP and it STILL doesn't work.

Regards,
idontknow
 

A:Unable to connect to router/internet.

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RELEVANCY SCORE 90.4

Hello there,

Heres my problem:- I'm trying to get a computer working which is in my work place which has previously worked a few weeks ago. There are another 2 computers which are connected to the internet fine without problems.

Its running Windows XP, and in network connections it shows the local area network icon only and shows connected but it only seems to be receiving as the sent bytes are on zero.

Heres what Ive tried:- Ive tried typing in the routers IP address in internet explorer but it doesnt even get to the screen where you can type the username and password. None of the machines would work with obtaining an IP automatically (DHCP) so I manually put in IP addresses in these machines and these are working perfectly, Ive got for instance [IP address 192.168.0.10, Subnet mask 255.255.255.0, Default gateway 192.168.0.1 and DNS the same as default gateway....the only thing different on the 2nd machine is the IP address obviously.

Ive done exactly the same settings on the third machine but it just does what ive explained above. I forgot to mention that this is a fully wired LAN.

Any help would be much appreciated and any information you need from me just let me know.

Thanks in advance

Dean
 

A:Unable to connect to router or internet

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RELEVANCY SCORE 90.4

good day my modem seems to be bad (my thoughts) the twc says it is working perfectly however i do not think so. about 2 weeks ago it stopped working with our router. i have since tried 2 other different routers on it
linksys g (the original)
linksys b and
netgear g (brand new never been out of the box)
none of these routers would connect to the internet however if i hook directly to the modem internet works fine.
Is there a way to tell if this is a problem with the router or the modem
thanks in advance
i have included an ipconfig /all in this post, this was done with just the modem no router.

< Moderator Edit:- Font size reduced - the forum default font size is adequate for most use >

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : -PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11 USB Wireless LAN Card
Physical Address. . . . . . . . . : C8-3A-35-C1-20-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-spe... Read more

A:unable to connect to the internet through router

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RELEVANCY SCORE 90.4

My router suddenly seems unable to connect to the internet through my modem. I've been troubleshooting it for a couple days now and nothing seems work.

My router and modem both work perfect, individually.
Connecting a cable from my modem to my PC lets me get online.
Connecting a cable from my modem to my router doesn't work, link light remains off.

Router is a D-Link N750(DIR385)

Connection Type : DHCP Client
Cable Status : Connected
Network Status : Disconnected
Connection Up Time : N/A
IP Address : 0.0.0.0
Subnet Mask : 0.0.0.0
Default Gateway : 0.0.0.0
Primary DNS Server : 0.0.0.0
Secondary DNS Server : 0.0.0.0
Advanced DNS : Disabled
 

A:Unable to connect to internet through router

can we see an ipconfig /all when connected to the modem

have you tried a powercycle - see below
have you tried a factory reset on the router - make and model of the router

when modem connected to the router can we see a WAN Status page from the router configuration pages please

------------------------------------------------------------------------

How to power cycle

&#8220;power cycle&#8221; process to reboot or reset the modem/router

Switch off all the devices modem, router and computers also unplug their power cables.
Wait at least 1 to 5 minutes,
Plug the power cords back in, but don&#8217;t switch them on.
First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
Now turn on your computer, You should now be able to access the Internet.
------------------------------------------------------------------------
 

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RELEVANCY SCORE 89.2

Ive tried all the tricks in the book, ipconfig, reboot modem and computer, flush dns, replaced modem, I just got a arris sb8200 for gig speed through Comcast, works ok speed is only half though. ipv4 address through router goes to 192.1681.2 (preferred) but unable to solve (Ethernet doesn't have a valid ip config) comp-to modem, any other sudjestions thanks
 

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RELEVANCY SCORE 89.2

Hi,
I'm trying to share 3G dongle's internet by creating virtual hotspot. Hosted network is started and my phone is connected; but i cant access internet by Wifi ICS in Windows 8.1 Pro. I tried disabling symantec endpoint and windows firewall.
Please help.
================Windows 8.1 WLAN driver================
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.


C:\Windows\system32>netsh wlan show hostednetwork


Hosted network settings
-----------------------
Mode : Allowed
SSID name : "miWi"
Max number of clients : 2
Authentication : WPA2-Personal
Cipher : CCMP
Hosted network status
---------------------
Status : Started
BSSID : xxxxxxxxxxx
Radio type : 802.11n
Channel : 11
Number of clients : 0


C:\Windows\system32>netsh wlan show drivers
Interface name: WiFi
Driver : Intel(R) Dual Band Wireless-N 7260
Vendor : Intel Corporation
Provider : Intel
Date : 29-07-2015
Version : 18.12.1.2
INF file : C:\Windows\INF\oem32.inf
Files : 3 total
C:\Windows\system32\DRIVERS\Netwbw02.sys
C:\Windows\system32\DRIVERS\Netwfw02.dat
... Read more

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RELEVANCY SCORE 89.2

Running WinXP. I get a good subnet mask and IP address, can ping my default gateway but cannot access the internet. Have been able to successfully get out to the internet through the router on this computer in the past (months ago). Don't know of any changes that were made to the computer before internet connectivity was lost. A different computer running Win2K that is connecting through the same router is able to access the internet. Any ideas?
Thanks,
gzevspero
 

A:Can connect to DSL router but unable to access internet

Welcome to TechSpot
Try swapping the ethernet cable, try another port on the router.
Try to ping the XP from the W2K.
 

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RELEVANCY SCORE 89.2

I have a netgear router, model cg814wg. My main computer is directly connected to cable, and the other 3 computers in the house access internet via this router. This morning, none of the peripheral computers are able to access the internet. If I click on "wireless connections", my connection site doesn't even show up. I have done everything my internet site recommended (Charter), including rebooting the computer, unplugging the router, etc. ...still nothing. My IP address on the peripheral computers is showing an invalid address, as it's starting out with 169. any ideas are greatly appreciated.
Thank you in advance,
Kelle
 

A:router not working? unable to connect to internet

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RELEVANCY SCORE 89.2

I have a Linksys WRT54G wireless router. I know it works because I was just using a few days a go. I was attempting to reconfigure it so my neighbors would stop using my network. I tried to go through the installation cd and followed all the directions. I even called Linksys and spent an hour on the phone to no avail. I know it's not the modem because I'm using it right now. What can I do to fix this?
 

A:Linksys router unable to connect to internet

Need more info:
Cable or DSL ?
Error msgs?

Have you reset the router to it's default settings?

Have you checked the Linksys site for current firmware updates?

Is it only a wireless connection that is failing or does the hardwaired connection also fail?
 

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RELEVANCY SCORE 88.4

The router worked fine in the past until recently, my ISP had a break in the cable line and repaired it.
Now, I am unable to connect to the internet.
If I connect the ISP's LAN cable directly to PC (windows 7) and do the following steps:

Control panel > View network stats and tasks
Setup a new connection or network > Connect to the internet > Next
Broadband PPPOE > Next
Type in username, password > Connect

Internet works fine. This means there is no problem with the internet connection.
However, if I connect the ISP's LAN cable to the "blue" port of the router

and the short LAN cable to my PC then do the following steps:
Open http://tplinklogin.net/ (It shows me router config page)
Click Quick setup > Next
Select PPPoE > Next
Type in username, password > Next
Leave the Wireless Page untouched > Next
Click Reboot (Wait till router reboots)
It does not work, the router page shows "Connecting..." but does not connect at all.
Here's the router log:

####################################################################
# TL-WR740N System Log
# Time = 1970-01-01 0:10:08 609s
# H-Ver = WR740N v4 00000000 : S-Ver = 3.16.6 Build 130529 Rel.47286n
# L = 192.168.0.1 : M = 255.255.255.0
# W1 = PPPoE : W = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:07:02 OTHER INFO User clear system log.
1st day 00:07:17 PPP ... Read more

A:Unable to connect to internet via router (Tp link 740n)

Please help me
 

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RELEVANCY SCORE 87.6

Desktop won't connect to internet. I have a Belkin router and my laptops connect to the internet. My Netflix Rokus connects to the internet. I have tried your suggestion with reset winsock and reset IPv4 TCP/IP stack to installation defaults, etc.

Nothing.

I tried pinging and this is what happened:

C:\Users\Administrator.DESKTOP>ping 192.168.2.6

Pinging 192.168.2.6 with 32 bytes of data:
Reply from 192.168.2.6: bytes=32 time<1ms TTL=128
Reply from 192.168.2.6: bytes=32 time<1ms TTL=128
Reply from 192.168.2.6: bytes=32 time<1ms TTL=128
Reply from 192.168.2.6: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.2.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Administrator.DESKTOP>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Administrator.DESKTOP>ping 206.190,60,37
Ping request could not find host 206.190,60,37. Please check the name and try ag
ain.

C:\Users\Administrator.DESKTOP>ping 206.190.60.37

Pinging 206.190.60.37 with 32... Read more

A:Unable to connect to internet w/wired desktop but can with router and laptops

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RELEVANCY SCORE 86.8

I have a Netgear RP614v2 router installed and have no problem accessing the internet.

The manual states I can access the router by typing http: 192.168.0.1 into my brouser. This does not work as I only get search results for "192.168.0.1", when I should get a prompt to enter the router user name and password.

I am connected to Shaw cable and the router is correctly connected between the cable modem and my PCI card (D-Link DE-528 Ethernet PCI adapter) in my computer.

My setting, taken by run "command" and "ipconfig /all are:
------------------------------------------------------------------------------------------
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\BCV>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : p4d850gbxph
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DE-528 Ethernet PCI Adapter
Physical Address. . . . . . . . . : 00-50-BA-51-25-52
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0... Read more

A:Solved: Unable to connect to router

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RELEVANCY SCORE 86

I have a lenovo u160 running windows 7, a couple of days ago it seemed my computer was infected with something, giving a series of security warnings I had not seen before (not av security suite). It slowed the computer down for a few minutes.

After closing these messages, there seemed to be no problem, but then my computer was no longer connect to the internet. It connects to our router/wireless network, but not to the internet.

I tried resetting and unplugging the router and the modem, but still no luck. We have two other computers on the same network that are connecting to both the network and the internet.

I tried running rkill and malwarebytes twice and no malicious items were detected.

I restored the computer to an earlier point (2-3 days earlier)

On the toolbar in the bottom right of the taskbar, it shows a 5 white signal bars, with a "!" inside a yellow triangle.
If I click on the network button it states it is "connected" to the network. It describes the connection as "excellent" (4-5/5 bars).

Above the display of the available networks, it states

"currently connected to:
Unidentified network
No Internet access"

I am not computer savvy and have not run into this problem before. Thanks for your time and help.

A:possible infection, now can connect to router/wireless network, but does not connect to the internet

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwarePlease download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan"... Read more

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RELEVANCY SCORE 86

Hi all,

I've got a Netgear wireless router, and I've got two desktops, a Wii and a PS3 and I'm trying to connect them all to my internet. The one desktop is connected via ethernet cable, the others will all be wireless.

The problem is, none of the three wireless connections work! I've got encryption on the network, but I enter the correct details into the computers and assign the static ip's for each computer but that doesn't matter. I've entered an IP Range into Zone Alarm so that shouldn't be a problem (I hope ).

Each computer is able to see the network, but can't connect to it. I don't have a spare ethernet cable to try and connect the PS3 directly to the router (the other computers are in a different room) so are there any other options?

Cheers in advance
 

A:Solved: Unable to connect other computers to router

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RELEVANCY SCORE 86

Hello. I just moved and am having trouble getting my 2nd desktop computer to connect to the router. It sees the connection but is unable to connect to it. I have tried resetting the router with no luck. I may have messed up some of the settings while trying to resolve the problem
 

A:Solved: Unable to connect 2nd computer to router

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RELEVANCY SCORE 86

I have a Netgear RP614v2 router installed and have no problem accessing the internet.

The manual states I can access the router by typing http://192.168.0.1 into my brouser. This does not work as I only get search results for "192.168.0.1", when I should get a prompt to enter the router user name and password.

I am connected to Shaw cable and the router is correctly connected between the cable modem and my PCI card (D-Link DE-528 Ethernet PCI adapter) in my computer.

The mindboggling thing about all this is that if I click a link to http://192.168.0.1, I gain access to the prompt to enter the router user name and password.

I discovered this in my thread "Unable to connect to router" in the Hardware Forum where Gnomad, posted the link to http://192.168.0.1 and I clicked on it on an impulse.

So, the problem does not seem to be hardware but software. And it seems to point to IE7

Can anybody tell me what's going on and how to access the prompt directly in IE7.

Brian
 

A:Solved: Unable to connect to router - thread #2

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RELEVANCY SCORE 85.6

As it says on the tin really! I am an absolute non technically minded person so have no idea how to even start trying to fix this problem. A few weeks ago our router quite happily let multiple devices attach wirelessly to the internet at once but in the last couple of weeks it has started only allowing one device at a time to connect to the internet. If say my partners work laptop is connected then our home laptop/iPad can see the wireless router but it will not allow them to connect to the internet anymore. Can anyone help me to try and sort this please...I can use my computer for basic things but am in no way technically minded so please be very clear and simple with any help you are able to give.

TIA
 

A:Unable to connect multiple devices to internet using Huawei EchoLife HG521 router?

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RELEVANCY SCORE 85.2

Just got off the phone with Verizon. They had me push the reset button and I was able to connect to the internet again. I mentioned how slow it takes for pages to load. She said if I have two firewalls running that can happen, then eventually it blocks your internet connection. I have the free Avira and am only using the Windows Firewall. She said the Verizon router has a firewall but it's a low security. So I went on the internet was able to get on some sites, but then others wouldn't connect again, said there is no internet connection. All the lights on the router are on. So far it's still working, but this is what happened before when I lost my connection completely.

I have Windows XP, tried it both on IE 8 and Firefox. The router is an Actiontec MI42WR. The problem was with both my desktop and laptop wired connections.
 

A:Verizon FIOS unable to connect to internet also real slow to connect

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RELEVANCY SCORE 85.2

Hi,

I just got my Netgear router WGR614 v6. I was able to initally access http://192.168.0.1 to finish setup. Setup was successful but then whenever I started my IE, intead of loading my homepage, it will only load the Netgear login page while displaying my default homepage's address. But it has no problem connection to any other website.

So I restarted my laptop and reset my modem and router. After that,
I can no longer connect to http://192.168.0.1. The IE only displays this Dell page: http://www.google.com/hws/dell-usuk-rel/afe?hl=en&channel=us&s=http://192.168.0.1/
stating "Sorry, we couldn't find http://192.168.0.1/. "

I'd like to know How can I connect to http://192.168.0.1/ again because as soon as I unplug the cable from my router to the laptop, I lose internet connection.

Please help. Thanks much in advance!
 

A:Netgear router: Can connect to Internet, but can't connect to http://192.168.0.1

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RELEVANCY SCORE 84.8

Hi,I bought a new HP Pavilion dv6830us laptop running Windows Vista Home Premium.My previous one running XP was
able to access the internet with my US Robotics router.This one is not.I have been able to get a signal from my
next door neighbors D-Link DL-624 router.He has moved and left me his router but now I am unable to access the
internet with it.I was still able to use it while it was still next door even though it wasn't even connected to a
computer,just a Bell South modem.Can you help me figure out why I can no longer use it.I have it connected to my
Bell South modem.It is showing I am connected and at full strength.Thank you.Jane
 

A:Solved: Unable to connect new laptop with D-Link DL-624 router

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RELEVANCY SCORE 84.8

I have a Linksys E2500 that I installed DD-WRT on. I went into the settings and changed the address from 192.168.1.1 to 192.168.15.3, unfortunately when I try to connect to it I can't connect. I am trying to figure out how to reset it back to the default settings but holding the reset button for 10-20 seconds didn't help.

I posted the ipconfig logs for when I am plugged into the router with my wifi off. I usually have my wifi on my laptop that I use to connect to my other router.

Any ideas would be greatly appreciated. The router was working great until I changed the IP address
 

A:Solved: Changed IP address on DD-WRT router, and am unable to connect.

There's some kind of problem with getting a dynamic connection. Could be that the router's Dhcp server is disabled, or a defective cable, or a problem with the computer. Try assigning a static IP to your ethernet connection (e.g., 192.168.15.11), mask 255.255.255.0, and see if you can access the router.
 

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RELEVANCY SCORE 84.8

Starting this past Monday, my personal laptop can no longer connect to the wireless router. It can see my network in the list, but says it can't connect ("Windows cannot connect to Kim's Network") and gives me suggestions for how to deal with a weak signal. There are no problems with the signal, as my work laptop connects just fine and the fact that the personal laptop won't connect even sitting right next to the router. I've had intermittent issues with interference from my cordless phone in the past, but this doesn't seem to be the problem this time because it hasn't been able to connect in 5 days.

I've done all the regular things -- resetting router, updating software, checking for updated drivers, etc., and nothing so far has helped.

I'm on a Dell Inspiron 1720, running Windows Vista Home Premium Service Pack 1, using an Airport Extreme router.
 

A:Solved: Unable to connect to wireless router on one laptop

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RELEVANCY SCORE 84.8

Hello guys,

I have just finished my very first computer build and am rather happy with most things.

Unfortunately I am having problems connecting to the internet.

I have a temporary dongle in place and because it's my only option for about a month I kinda need it to work.

When I first connected it I found my connection and I successfully connected, I downloaded Google Chrome and Steam, then unfortunately it randomly stopped working.

Where the strength bar should of been, there was a large red cross, when I found my connection it read "The settings saved on this computer for the network do not match the requirements of the network." I Googled this and people said delete your connection and reconnect, that didn't work, so then I tried to set my security type to something different or off as recommended in a solved post, the problem persisted.

Now after restarting my computer several times it sometimes rejects my password, or comes up with the "the settings for the network..." and on rare occasions it connects then 5 minutes later comes up wit my original problem.

I have tried resetting my connection details as what is saved on my laptop and mac and they don't work either.

Any help greatly appreciated.

Regards, Lee.

A:Can't connect to internet "Windows was unable to connect to this netwo

Try removing profiles after you remove the device with Device manager and letting windows detect it again.

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RELEVANCY SCORE 83.6

I feel bad for starting a new thread on the subject, but I looked through a bunch of the other threads and I couldn't find a solution.

I am on a Dell Laptop (Latitude D600)
And I'm running Windows XP Ver 5.1 Service Pack 3
My ISP is Speedlink Cable
We are using an SMC modem/router SMC8014WN

My roommate can connect to wirelessly, and I can connect with a hard wire connection. I also can connect to the router (full speed), but I get limited or no connectivity to the internet.

I connect to the wireless via a 'NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter' using the NETGEAR SMART WIZARD - Wireless Assistant WG111v2

When I run IPCONFIG /ALL the output is:

Windows IP Configuration
Host Name . . . . . . . . . . . . : GOAT2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated Controller
Physical Address. . . . . . . . . : 00-0D-56-DC-55-46
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . .... Read more

A:Can connect to wireless router BUT cannot connect to internet :(

Try putting static IP addresses in to your wireless network connection.
By the looks of it it seems your wireless connection cannot get an IP address automatically via DHCP.

Let me know if this works or you need help doing this.

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RELEVANCY SCORE 83.2

Hello.

I own two routers - D-Link DSL-504 (ADSL, not wireless) and D-Link DIR-635 (wireless).

The set-up used to be like this:
- Internet (ADSL) cable pluged in DSL-504 router
- PC connected to DSL-504 via Ethernet port
- DIR-635 connected to DSL-504 (Ethernet port to 'Internet' port) - DSL-504 works as a 'modem'
- Laptop wirelessly connected to DIR-635

Everything has worked (note: it wasn't me who set this up).

Unfortunatelly I have reseted the DIR-635 (wireless router) because of some troubles. Now the wireless router doesn't connect to the Internet. I can connect either computer via cable with the first router and it works like a dream. Computers can also see the DIR-365 router when connected to it via cable, but it does not see the Internet.

I've switched the setup on and off several times. Cables work. Computers work, they can see Internet from other sources.

I guess I need to configure the wireless router in some certain way, but I really have no idea, how.

I'd be grateful for your help.
 

A:Solved: Router cannot connect to Internet (via another router used as a modem)

Probably IP Address conflict as both D-Links would usually use 192.168.0.1 for default internal (LAN) IP.

You would need to change the LAN IP address of the DIR-615 to another subnet such as 192.168.2.1 for a modem LAN port to router WAN (Internet) port connection unless the DIR-615 can be set as an access point. Will need to check the User Manual to see. Will pull up a PDF and check.

Another option would be to set up using the following method by John Will.
Connecting two soho routers in a network
Tutorial from Johnwill from the Networking Forum

Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168.0.2 through 192.168.0.100, I'd assign the secondary router 192.168.0.254 as it's IP address, 192.168.0.253 for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect ... Read more

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RELEVANCY SCORE 82.4

Can anyone please help me?

I have just got a new computer and have attempted to wire it to the Belkin Router in our house. My PC is running Windows Vista Ultimate and the router we have is a Belkin ADSL2+ modem with Wireless G Plus MIMO Router - model # F5D9630-4. The router does have wireless capacity, however I am attempting to run it hard wired to my computer. When I connect the cable Vista automatically searches and finds the network, however it comes up as an "Unidentified network" and I cannot connect to the internet. My brother's computer is also connected to the same router (He is running Vista Home Premium) but his works fine. I have tried everything I can think of, including changing the DHCP settings in my registry as seen here: http://support.microsoft.com/kb/928233, but I have still had no success.

Any suggestions would be greatly appreciated!
 

A:Solved: Solved: Vista unable to connect to Belkin Router

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RELEVANCY SCORE 82.4

Hi,

I wonder if anyone can help. We recently installed a new wireless router, and all the other computers in our house can access the internet. But for some reason I can only connect to the network, even though it says there's full connectivity.

I called the customer careline for our internet providers, and they said it was a problem with my computer settings, rather than the router. But they said they couldn't advise me any further unless I paid for it, hence my need to look for advice elsewhere....

Thanks!
 

A:Can connect to network, but unable to connect to internet

Hi carrickfergus, and welcome to TSG!

Please do the following:

Press the Windows key + R to open a Run box.

Type CMD.

Press OK.

In the Command Prompt, type ipconfig /all.

Press Enter.
Copy (right-click and Select All > press Enter) the entire content of that window and paste it to your next reply.
Next,

Use a working computer to download and copy HijackThis to a USB flash drive. Plug it into your faulty computer and install the program:

Please click HERE to download HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

IMPORTANT: Do not fix anything
 

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RELEVANCY SCORE 82

Hey guys I was given a laptop to help with school studies by my sister. When I got home I cannot connect via wifi. Connecting via ethernet directly to router works fine. She says she was using the wifi yesterday and has never had problems... I tried on two different routers and neither works. Here is the ipconfig if you have any solution or suggestion It would be much appreciated.

Windows IP Configuration

Host Name . . . . . . . . . . . . : allison-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4D-5A-82-F1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::84a0:c08b:cc5:3473%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, October 28, 2012 3:27:21 PM
Lease Expires . . . . . . . . . . : Monday, October 29, 2012 3:34:31 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . .... Read more

A:[SOLVED] Can connect to router but not internet

You are4 conected tothe router and have an IP address . . 192.168.1.72

Lets try this:

Hold the Windows key and press R, then type CMD to open a command

prompt:

Type the following commands on separate lines, following each one with the Enter

key:

PING 192.168.1.254

PING 74.125.45.100

PING yahoo.com

tracert yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to

transfer a text file with the information to allow pasting it here.

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RELEVANCY SCORE 82

Hi,
I can connect with no problems through my ordinary internet cable but not when I instead connect it to the router and I put a cable between the router and computer. Then a red cross appears between my "Network" and my "Internet" and it says "there may be a problem with your domain name server" when I try to repair it. I can access the router settings by going to 192.168.1.1 but I don't know what to change. It's a Linksys WRT54GL and I'm on a windows vista. I've tried stuff like reseting the router and doing ipconfig /flushdns but no success.

Some advice would be appreciated.
 

A:Solved: Can't connect to internet through my router

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RELEVANCY SCORE 82

I have scoured the web for the past week and cannot find a solution to my problem. I can connect to my Netgear wireless router from my room PC but cannot connect to the internet. I can't use Messenger nor any other web based programs. When I open internet explorer, even though the icon in the tray says the computer is connected to the internet, 56mbps, signal good etc., i still get the "Cannot display webpage. You may not be connected to the internet, there may be a typing error, or the webpage may be experiencing technical difficulties." I have tried release/renew in cmd. I have tried disabling and then enabling windows zero configuration in services.msc. I have opted to use windows wireless software instead of the netgear software that came with the router, and I have tried connecting to my neighbour's open wireless connection (and this shows me that it's definately a computer problem and not a router problem) and thus far nothing has even come close to working. Every other wireless device in my house can connect to the router and internet. I've used an Ipod touch to connect and a friend's laptop. I also have a computer connected to the router through an ethernet cable. Any help would be greatly appreciated as I'm at my whits end with this.
 

A:Solved: PC Can connect to router but not internet.

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RELEVANCY SCORE 82

Router - Netgear MR814v2
Compact Wireless - G USB Adapter

I have been successfully been using this combination to connect my older laptop to the internet wirelessly. However yesterday it stopped working. I installed the drivers for the USB adapter and when I did the software told me it could see the router, but not the internet.

Next I hard wired everything Cable Modem>Router>Laptop and still could not get internet access. The "internet" light on the front of the router is flashing very fast and constantly. I reset the router by pressing the button on the back as instructions suggested, but still no internet.

I did connect the Cable Modem directly to the laptop and everything worked fine as indicated by this message.

Any suggestions or has the router gone belly up?

Thanks. Jim
 

A:Solved: Cannot connect to Internet via router

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RELEVANCY SCORE 82

Hi, I'm likely missing something obvious and hope one of you can point it out to me.

I have a wireless router (dir-655) that plugs into a wired router (604 I believe) to my cable modem.
Never had a problem for years, until today where I notice that on one of my wireless" PC's... I had connection to my network, but NOT the internet.

PC 1 (wireless)
192.168.0.104
Win7 64bit
can ping 192.168.0.2 (wireless router)
can ping other PC/Laptops 192.168.0.1xx
cannot ping 192.168.0.1 (wired router)
... hence no internet

Laptop (wireless)
192.168.0.101
Win7 32bit
can ping 192.168.0.2 (wireless router)
can ping other PC/Laptops 192.168.0.1xx
can ping 192.168.0.1 (wired router)
... hence working internet via same wireless/wired setup as for PC above.

So I figure the problem is not router based, but on my PC.. and this suddenly appeared last night. No updates or new installs that I can think of, maybe a Windows update I didn't even notice.
Internet works from all wired PC's, and my other wireless laptop.

I tried disabling the windows firewall on the PC... didn't change anything.
I tried upgrading the wireless router firmware in case that might help, didn't change anything.

Any thoughts on what I am missing here?
Thanks,
 

A:Solved: Connect to router, but no internet

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RELEVANCY SCORE 82

Hi guys,

After recovering from a major malfunction with the xp pro os sp3 the computer cannot connect to the router or internet. This has been going on a couple of days now, and xp networking says that it is winsock that needs resetting. this has been done 5 times now with no success and i thought rather than leave it to the xp system, I better talk to the brains on the forum for assistance in resolving it.

I have tried pinging the router but end up with an error code 65 saying it is unable to connect to the dhcp host

any idea's? thought i might give you guys a bit more info

nbstat -n Profile

C:\Documents and Settings\Paulette>nbtstat -n

Local Area Connection:
Node IpAddress: [169.254.14.100] Scope Id: []
NetBIOS Local Name Table
Name Type Status
---------------------------------------------
FRONT-DESK <00> UNIQUE Registered
FRONT-DESK <20> UNIQUE Registered
OFFICE <00> GROUP Registered
OFFICE <1E> GROUP Registered
OFFICE <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Comp PRofile
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name FRONT-DESK
System Manufacturer INTEL_
System Model D915GLVG
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2800 Mhz
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2800 Mhz
BIOS Version/Date Intel Corp. VG91510A.86A.0048.2005.0722.1031, 22/07/2005
SMBIOS V... Read more

A:Solved: Pc cannot connect to router or internet need help

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RELEVANCY SCORE 82

Our internet connection recently went out during a storm an when trying to get it working again, I've run into some problems. As of now I am able to run the ethernet wire from the cable modem to the computer and connect to the internet without problems. However, when I try to connect the modem through the router (a D-link DI-254) to the computer, the internet doesn't work. The computer says it's connected but websites will not load at all. I have tried resetting the router and have also went to the http://192.168.0.1 address and ran the setup wizard, but I still can't get it to work. Again, when the router is bypassed, the internet connection works as it should. My main concern is getting the connection wired through the router so the wireless internet as well as the connection on the desktop will function properly.

Also, when the connection is re-routed through the router, the wireless network I established can be found but when I connect a laptop to the network, pages will not load. I have tried everything I can think of, so hopefully someone else has some input.

Thank you
 

A:Solved: Cannot connect to internet with router

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RELEVANCY SCORE 82

Bit of an odd problem here, hoping someone could offer solutions until I have access to the router settings.
So, I just moved into the 3rd floor of a house here in Boston. I have a desktop, and so I have always used ethernet cables. Unfortunately, the router is on the second floor of the home here, and it's impossible for me to run a cable, so I went out and purchased a wireless adapter (netgear n300). The adapter is great, not a problem. The problem is, when scanning for networks, I can see his router, which is using WEP. I connect, but it refuses to acquire an ip. I can connect to other networks fine, just not the one I need. The man who lives downstairs won't be home for a few hours, so I won't have access to the router until then. I have tried to get to the router from my desktop, but 192.168.0.1/1.1 don't seem to be working, so I have no idea what the default ip could be. Are there any other possible explanations for why this could be happening? Also, what should I do in the router settings when I get access later on tonight?

Any help is severely appreciated!
 

A:Solved: Can't connect to wireless router.. but can connect to other networks..?

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RELEVANCY SCORE 81.2

Hi,
I've got a terribly frustrating problem with my internet. I'll give the basic background first, the system that is having technical problems runs vista 32, and my ethernet cord that runs to it is working properly (i tested it with other computers).
My router is qwest's actiontec GT701WG, i also have another router that's a leviton gateway (which connects my other computers to the internet).
If you need more specs, just let me know.
The problem is this: I've have a connection of 4 computers running through the leviton gateway, which connects to my qwest router, which connects me to the internet. For a few years now, this connection has worked great, no problems like this before. But just today, one of my computers couldn't connect to the internet, or to any of the routers. It's LAN line was receiving a ton of packets, but it says it wasn't sending a single one. My first thought was that it was just a small glitch so i restarted everything. Unplugged all the cords to my routers as well, still nothing. Then i thought the problem was my ethernet adapter, so i tried an ethernet to usb adapter, and that adapter didn't work either. So finally, i plugged this computer through the usb line of the actiontec router, and it still wouldn't connect to the router (i use this usb line for one of my other computers in my house so i know it works).
I don't see how it could be a hardware problem, and i can't imagine what kind of so... Read more

A:Solved: Only 1 computer cannot connect to internet on my router

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RELEVANCY SCORE 81.2

Dear Experts,

Need your help on an issue I ma facing since I have moved to cable internet.

Originally, I had a DSL service and my netgear router was working properly.

Very recently, I moved my internet to cable internet and phone services to Vonage. So I had a new Cable Modem and Vonage Device, but the same wireless router.

After configuring these devices as required in the installatio guide, my vonage is working and internet when connected directly to the modem and to the Vonage device is working fine as well.

However, as soon as I bring netgear wireless router into the loop, the problem begins. I cannot anymore connect either wired or wireless through the router except when connecting via VPN.

When I connect to my office network using VPN through the same wireless router it connects and everything works fine. But when outside of VPN, the internet doesnt work through the router.

I have set and reset my router configurations multiple times, but the same issue. The IP and other settings are chosen by default by the router and there is nothing out of the ordinary as far as setup is concerned.

I am thinking of buying a new router to resolve this but wanted to run this issue by this group of experts.

Please let me know what information can I provide you for your analysis and reference.

Thanks,
SJ
 

A:Solved: Can connect to internet via VPN and otherwise not (when using wireles router)

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RELEVANCY SCORE 81.2

Here is my issue: My modem CAN connect to the Internet but my router CANNOT. I've called my ISP (Brighthouse) and went through a whole process of bypassing the router, restarting the modem for 2 minutes, and restarting the router for 30 seconds. Then I even got a little help from the router's maker (Linksys) by switching the IP address of the router, they said this could be the issue if my modem had the same IP address. I switched it to 192.168.2.1, but still no luck.

I'm drawing a blank on this. I think I have tried everything, even buying a new router. Any help would be far-passed appreciated because I do not know what to do now.

The new router is a Linksys E1000. I haven't got the specs of my modem yet, I'll update this post or reply later with them. If I need to post anymore info please specify what and how, thanks.
 

A:Solved: Router cannot connect to the Internet, Modem can.

Welcome to TSG:
Is this cable or dsl ?
If dsl,have you reviewed this link:
http://www6.nohold.net/Cisco2/ukp.a...&pid=80&respid=0&snid=4&dispid=0&cpage=search

If cable:
http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&login=1&app=search&vw=1&articleid=3686&donelr=1
May we see:
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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RELEVANCY SCORE 81.2

Hi all.
I am trying to connect my laptop via LAN to the router(ADSL line),but I have no internet.
I can see my router's interface by typing 192.168.1.1 in the address bar,and I can see the LAN icon that says "connected"
I can see that the router is normally connected to the internet,and I do have internet on my other laptop.

I have disabled windows firewall.
I disabled and reenabled the lan connection,nothing happened.
I turned on and off the router,nothing.
I can reach the router's interface,but no internet:no browsing with either browser,and no updates possible for spyware doctor I just installed.

Keep in mind:
I did connect wirelessly to the internet with the laptop in a friend's house few days ago.

Any ideas?

A:[SOLVED] Can connect to router interface,but no internet

RESOLVED.
It was -> Lan properties ->TCP/IP properties -> DNS server and enter a specific ip provided by my ISP

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