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Win32.fraudload.net, Win32 Heur, Win32.TDSS.rtk, Win32.TDSS.reg, Trojan

Q: Win32.fraudload.net, Win32 Heur, Win32.TDSS.rtk, Win32.TDSS.reg, Trojan

A few days ago the Win32 Heur was showing up on my AVG8 Free software. It is also coming up with a trojan horse rootkit-pakes. Today I done a scan on spybot and it failed to remove Win32.fraudload.net, Win32.TDSS.rtk & Win32.TDSS.reg. In addition to that I read on a forum to download Registry Easy and I done a scan and fix thru that. It stated all the relivant issues had been resolved. But as I mentioned Spybot comes up with those 3 Trojans still. So I have these 5 issues, there is probably more. But I would appreciate if you can help.

Here is a copy of my log HiJackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:49:42, on 31/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Spare Messaging\MessagingApp.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Dave\Program Files\DNA\btdna.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\The TechGuys\Launch\Launch.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Users\Dave\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SpareMessaging] "C:\Program Files\Spare Messaging\MessagingApp.exe"
O4 - HKLM\..\Run: [Google EULA Launcher] c:\Program Files\Google\Google EULA\GoogleEULALauncher.exe IE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Wireless Manager] "C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe" startup
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Dave\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Dave\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Launch.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{09C2AFA3-EA55-44EE-92A2-C44A4DF50FEC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F547697-3CFE-4DAA-ABE0-46A37CB3D057}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{09C2AFA3-EA55-44EE-92A2-C44A4DF50FEC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c9dfebf3614c1f) (gupdate1c9dfebf3614c1f) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: OSD Service (OsdService) - TODO: <????> - C:\Windows\Installer\MSIBABA.tmp
O23 - Service: Partner Service - Google Inc. - C:\ProgramData\Partner\partner.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Windows MSI - Unknown owner - \\?\globalrootC:\Windows\system32\msihost.exe (file missing)

--
End of file - 8915 bytes


Cheers

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Win32.fraudload.net, Win32 Heur, Win32.TDSS.rtk, Win32.TDSS.reg, Trojan

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 188

HiWanted to start off by saying you guys in this forum are awesome. Thanks for all your help and expertise, you guys are honestly a godsend. I say this because following someone else's case in the forums has helped me. I was on the verge of formatting and re-installing and now my computer is usable. Beginning with viruses that have been causing blue screens for the last three days, they have pretty much all stopped now. The only issue I have now is sometimes my computer would slow right down. Watching videos or listening to audio it would drag, stagger, pause. I have not used any other programs yet, so I haven't seen the effects in anything other than my internet browser. Perhaps the GMER scan took longer as well. Task manager shows cpu and mem usage as quite normal and not peaking.The steps I have used up to this point:1. Scanned with Microsoft Security Essentials. Detected Trojan:Win32.RimecudA2. Scanned with Kaspersky Rescue Disk. Removed quite a few things. I think I have logs.3. Scanned with Malwarebyte's Anti-Malware.It couldn't remove Trojan.Bubnix which appeared as a chmnoti.sys file in my Windows/System32/drivers folder. It would say it needed to restart the computer and upon restarting the file would still be in there.I moved it onto my Ubuntu desktop and it's still there atm. Probably not the best way to do it, but I'm going to assume it's not going to do anything sitting there for now.After this, the blue screens would still appear when... Read more

A:Disinfected Trojan.Bubnix and Rootkit.Win32.TDSS.tdl4. Still have Win32.Palevo

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

Read other 18 answers
RELEVANCY SCORE 188

I've been fighting agains this little menace for the last couple of days now.
No success.

I was infected through a torrent file (wasn´t cautious enough...), using AVG 9.0 paid version.
Since then I've try them all (practically), since NOD32, Kaspersky Internet Security, Malwarebytes (...) to Microsoft Security Essentials.
Kaspersky was the only one who could delete it (at least I thought so), but then my PC couldn't reboot itself, so then I was forced to restore the system and the virus was back in active!

For what it counts, I do have access to my Windows install disc.

Your specialized help is my last hope before I decide to format my Pc.
So thanks in advance for all you can do.
 

Read other answers
RELEVANCY SCORE 188

I've been fighting agains this little menace for the last couple of days now.
No success.

I was infected through a torrent file (wasn?t cautious enough...), using AVG 9.0 paid version.
Since then I've try them all (practically), since NOD32, Kaspersky Internet Security, Malwarebytes (...) to Microsoft Security Essentials.
Kaspersky was the only one who could delete it (at least I thought so), but then my PC couldn't reboot itself, so then I was forced to restore the system and the virus was back in active!

For what it counts, I do have access to my Windows install disc.

Your specialized help is my last hope before I decide to format my Pc.
So thanks in advance for all you can do.


Ark.txt and Attach.txt attached at the bottom.

Here's the DDS Scan:



DDS (Ver_09-10-13.01) - NTFSx86
Run by Zootopia at 15:23:45,52 on 23-10-2009
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.351.1046.18.2047.1090 [GMT 1:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Creative\Shared Fi... Read more

A:VIRUS ISSUE: Rootkit.Win32.TDSS.u / Trojan:Win32/Alureon.gen!U

Bump.

Anyone?!

Read other 2 answers
RELEVANCY SCORE 187.2

My computer is infected with Win32.Trojan.Tdss and Win32.TrojanDownloader.Agent. I've been trying to remove them with Ad-Aware but they re-install themselves. I've downloaded numorous other malware removers but the malware seems to disrupt / won't allow them to install or work. This includes the root repeal program mentioned in the preparation guide. When I attempt to run root repeal I get the following error:

04:03:06: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x000000d8)
04:03:06: DeviceIoControl Error! Error Code = 0x1e7
04:03:06: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x000000d8)

The most annoying thing that is happening is when I go to google something, it will redirect me to somewhere else or will throw random pop-ups at me every now and then. Also, I tried to reformat / re-install a fresh copy of Windows Vista but it seems this piece of malware makes it impossible to boot from disk.

Thank you in advance for your assistance!

Attached below is my dds.txt log:

DDS (Ver_09-07-30.01) - NTFSx86
Run by Jeff at 3:59:19.84 on Fri 08/28/2009
Internet Explorer: 7.0.6000.16890
Microsoft? Windows Vista???? Home Premium 6.0.6000.0.1252.1.1033.18.2046.1362 [GMT 9:00]

SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\... Read more

A:Infected With Win32.Trojan.Tdss and Win32.TrojanDownloader.Agent

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 3 answers
RELEVANCY SCORE 180.8

Hello!My computer has been infested with some kind of a Trojan/rootkit/TDSS, Kaspersky Internet Security 2010 keeps showing the same pop-up windows that SVCHOST.exe is trying to access lenina66 and mfdclk001.org website. It also causes crashes of Firefox and Opera and diverts pages from IE.I ran ATF Cleaner, CCleaner, Java cache clean-up, Malwarebytes' Anti-Malware, SUPERAntiSpyware Free, KIS quick-scan, it didn't help getting rid of this.Here is the KIS screenshot:Merged posts. ~ OB

A:HEUR:Trojan.Win32.Generic / Lenina66.exe / Nasty TDSS virus?

Hello, AtmosphereoWelcome to the Bleeping Computer Forums. My name is Jat, and I will be helping you with your situation.If you do not make a reply in 5 days, we will have to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if t... Read more

Read other 1 answers
RELEVANCY SCORE 177.2

Hi,Please help me in getting rid of the pop ups which keep coming up.trojan downloader win32 agent bqtrojan clicker win32 tiny htrojan spy win32 key logger.aatrojan spy win32 green screentrojan spy html bankfraud.dqHijakThis log file.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 15:00:40, on 9/8/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Hewlett-Pac... Read more

A:Infected With Trojan Clicker Win32 Tiny.h / Downloader Win32 Agent Bq / Spy Win32 Key Logger.aa/spy Win32 Green Screen / Html B...

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

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RELEVANCY SCORE 177.2

hello. sorry about this mess. im afraid i dont really know what im doing. my nephew asked me to help get rid of a red circle with a white cross telling him he had spyware but its turned into something much worse. he only used windows firewall and nothing else saying he only uses world of warcraft and msn and music and doesnt surf the web!! i tried to scan with avg but it was aborted and the windows firewall was continually turned off no matter how many times i put it on. tried other antivirus progs but all were turned off. eventually i managed to do online scan on microsoft safety centre and deleted quite a few v high threat trojans but many unable to clean. i also ran sophos rootkit and nearly gave myself a heart attack - 938 hidden things that recommend not to clean. i resorted to you now. i followed the tutorial for posting hijack this and here are the resultskaspersky report for critical areas--------------------------------------------------------------------------------KASPERSKY ONLINE SCANNER 7 REPORT Saturday, November 29, 2008 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Saturday, November 29, 2008 12:40:36 Records in database: 1426420--------------------------------------------------------------------------------Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yesScan area - Critical Areas: C:\Do... Read more

A:win32/alureon.gen, win32/Eldycow.en!A, win32/Small, win32/Olmafik, winNT/Xantvi.gen!A, Trojan-Game Thief and more

i think i have sorted this. i ran SDFix which cleaned up enough for me to install antivirus. avast caught lots of trojans and i have now been able to onlinescan and spybot s/d etc. all logs now coming back clean so can u delete this post please

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RELEVANCY SCORE 176.8

Hello,My computer became infected last night, and It's pretty bad. I became infected with Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, and the others listed (maybe more). Long story short, I'd just watched Harry Potter on dvd, and logged onto the computer to see who he married in the end. I ended up at a Harry Potter encyclipdiea website, and looked it up. Avast went nuts after a few minutes, and showed 4 different virus alerts, and Windows Defender showed 1 as well after I shut down.The virus listed by Defender was Trojan:Win32/Alureon.BT. Avast listed Win32:Jifas-CY, I didn't get the others in time.The last 2 I listed in the title, a "security center alert" claimed it detected these programs trying to acess the internet. It listed one more, but I didn't get it's name in time.I know Alureon is a downloader and backdoor for other viruses, and it basically shuts down security systems, which it's trying to do since windows now thinks I have no anti-virus installed.All of these trojans are listed as "server" and "high risk." I'm not sure a root kit didn't try to make it's way in too.EDIT: I wanted to add a few things in. First, I have XP SP3 set up with multiple accouts, one admin "owner" account and then 1 limited access "user" account. The Viruses came in while the user account was logged on (I am not dumb enough to connect to the internet with an admin account). It seems the Viruses we... Read more

A:Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, Backdoor.Win32.Kbot.al, Net-Worm.Win32.Mytob.t

Hello again.I booted into Safe Mode and ran an Avast scan (which took forever) and it was a waste of time. The stupid thing found nothing wrong, and said the system was clean (which is the opposite it says when you log into the limited user account). The computer (and specially that account at least) is definitely infected. Could the viruses be hiding themselves when in safe mode?Should I scan from a Pre-install environment like BartPE? Or from the Regular "Owner" Admin account? I waited 2 days for the stupid program to scan 700gb (painfully slow for a qaud core, though to be excepted in safe mode), and it was useless.Other than running windows defender (which I'm doing now), and maybe trying MBAM, I'm not sure what to do. I'm not expect enough to dive into programs like OTViewIT and Combofix, so I'll need help here. Please, ANY HELP is appreciated. I would rather NOT wipe the drive and reinstall the whole system, but I need to get this figured out.Does no one have any ideas???

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RELEVANCY SCORE 174

I have two problems that I think are a result of one virus. The fist problem and most annoying is when connected to internet my system will pop up with an general error message: ?Generic host Win32 Services has encountered and error? and then the system will display a shutdown prompt under the ?NT AUTHORITY? and the system shutsdown in 60 seconds. The system doesn?t shut down when not connected to the internet and it only has to be connect to the net not when I?m actively using the connectionThe other problem is when I run kaspersky internet security 2009 that is completely updated it comes up with the virus ?Rootkit.win32.tdss.d? but it is unable to remove this virus.Also I noticed when I look at the system properties from the general tab in the control panel it says Window XP media center 2002 edition SP3 but when I look at system information in the system tools it says the following:OS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Name IKEBOWLSystem Manufacturer TOSHIBASystem Model Satellite A100System Type X86-based PCProcessor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1729 MhzBIOS Version/Date Phoenix Technologies LTD 1.70, 5/11/2006SMBIOS Version 2.31Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"User Name IKEBO... Read more

A:Win32 generic Error/NT Authority Shutdown & Rootkit.win32.tdss.d virus

Also here is the Hijackthis LOG:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:54:37 PM, on 2/6/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\WINDOWS\system32\DVDRAMSV.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\system32\TDispVol.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\eHome\ehSched.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Toshiba\Toshiba Applet\thotkey.exeC:\Program Files\Kodak\printer\center\KodakSvc.... Read more

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RELEVANCY SCORE 173.6

I have a nasty infection that has taken over my machine and which I cannot remove. The infection seems to hijack the google page and any links that I click from this page take me to what appears to be rogue websites, which want me to download their stuff.

I am currently running ESET Nod 32 and Ad-aware Anniversary Edition. Both these programs are picking up the trojan infections but are unable to clean.

I have tried to install malwarebytes but have been unable to do so. I did try changing the exe name of malwarebytes (as advised on this site) but the program does not fully complete the installation.

I have downloded the DDS tool, ran the scan and have now attached the lod to this post.

Also here is a copy of the Ad-aware scan log (I did not complete the scan due to the computer constantly crashing):

Logfile created: 10/06/2009 18:19:4
Lavasoft Ad-Aware version: 8.0.5
Extended engine version: 8.1
User performing scan: SYSTEM

*********************** Definitions database information ***********************
Lavasoft definition file: 148.49
Extended engine definition file: 8.1

******************************** Scan results: *********************************
Scan profile name: Smart Scan (ID: smart)
Objects scanned: 70104
Objects detected: 7
Type Detected
==========================
Processes.......: 1
Registry entries: 0
Hostfile entries: 0
Files...........: 6
Folders.........: 0
LSPs............: 0
Cookies............ Read more

A:Infected with WIN32 Trojan Agent and WIN32 trojan TDSS

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.Disable Realtime ProtectionAntimalware programs can interfere with ComboFix and other tools we need to run. Please temporarily disable all realtime protections you have enabled. Refer to this page, if you are unsure how.Download and Run ComboFixDownload Combofix by sUBs from any of the links below, and save it to your desktop.Link 1, Link 2, Link 3 Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Double click on ComboFix.exe and follow the prompts. If you are using Windows Vista, right click the icon and select "Run as Administrator". You will not recieve the prompts below if you are not using Windows XP. ComboFix will check to see if you have the Windows Recovery Console installed.If you did not have it installed, you will see the prompt below. Choose YES.
When the Recovery Console has been installed, you will see the prompt below. Choose YES.
When finished, ComboFix will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.Download and Run Scan with GMERWe will use GMER to scan for rootkits.Please download GMER to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.Close all other ope... Read more

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RELEVANCY SCORE 171.2

My Avast antivirus recently started detecting a whole host of viruses. I ran a thorough scan of all files and deleted every infected file until the scanner turned up a hit in the operating memory. It then suggested I run a boot sector scan - I did so. Upon rebooting Avast started detecting more viruses. This time I rebooted into Safe Mode and ran the scanner there, deleting everything I found. Apparently one of the files I deleted was important, because after that my computer Blue-Screened during boot-up and I had to do a system restore to a save point from a few days ago (before the virus was contracted). Since then the virus has continued to crop up, and I haven't the foggiest notion of how to get rid of it.

The title is a list of the virus descriptions that my Avast scanner gave me. I ran all the programs the walkthrough on this site instructed me to, but the RootRepeal program crashed and generated an error message and crash report, both attached (error message in .png image format - I took a screenshot of it).

Thanks for your help!

__________________________________________________________________________________
DDS (Ver_09-12-01.01) - NTFSx86
Run by Bryan at 18:56:06.09 on Wed 12/02/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3070.1546 [GMT -5:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32&... Read more

A:Infected with js: downloader-FT Win32:Banload-GLR Win32:Malware-gen Win32:Refpron-AW Win32:Rootkit-gen Win32:VB-NWC

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 171.2

Hello everyone and thank you.I've ran Malwarebyte's Antispyware, AVG8 and Spybot S&D, but these 2 trojans are still present.I've also done the scans in safe mode, all the same results.Whenever Spybot finishes scaning, tons of TeaTimer windows show up giving me prompts called "SpybotDeletingXXXX". I then run HijackThis and remove the entries associated with that name.Upon a reboot, both the trojans are back and nothing seems to have worked.Here's the DDS log:DDS (Ver_09-03-16.01) - NTFSx86
Run by Lucas at 13:20:06,32 on 07-04-2009
Internet Explorer: 8.0.6001.18241 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.351.1033.18.2047.799 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\dhcp\svchost.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~2\AVG\AVG8\avgrsx.exe
c:... Read more

A:Infected with multiple win32.delf.uc and win32.TDSS.rtk

Hello, lucasfWelcome to the Bleeping Computer Forums. My name is Jat, and I will be helping you with your situation.If you do not make a reply in 5 days, we will have to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they d... Read more

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RELEVANCY SCORE 171.2

Spybot Search & Destroy found win32.agent.sd, win32.tdss.rtk, and zlob.downloader.bit. I removed them successfully, yet my computer is still running incredibly sluggish. When I go to Control Panel>Security Center>Virus Protection, it says VirusRescue3.0 is up to date. I have no idea what Virus Rescue is. Also, when i go to My Computer>C: it gives me the following error message: "windows cannot find resycled\boot.com. Make sure you typed the name correctly and try again. To search for a file, click the Start button, then click Search.

Here is my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:52:07 PM, on 10/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jr... Read more

A:win32.agent.sd, win32.tdss.rtk, zlob.downloader.bit

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RELEVANCY SCORE 168

AVG has reported the following infections:Trojan Horse Generic11.AQFN - several instancesTrojan Horse Generic13.XWVTrojan Horse Pakes.DIEWin32/HeurWin32/PolycryptMost applications close after a few minutes unexpectedly. Firefox, Word, AVG User Interface. The AVG User Interface closes but the scanner will keep running in the background. Zone Alarm disappears from the system tray a few minutes after opening. Since my browser won't stay open for more than two minutes at a time I'll be communication from my other computer using the browser on the Active Disk CD. This computer is also infected but we'll save that for another day. Here is the HijackThis Log. Please let me know what other information you may need.Thanks in advance,ChrisLogfile of Trend Micro HijackThis v2.0.2Scan saved at 9:07:49 AM, on 4/18/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Java\jre6\bin... Read more

A:Win32/heur, Win32/Polycrypt, Trojan Horse Pakes.DIE, and generics

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.You'll need to find a way to transfer these programs over to the infected computer to run them and then transfer the logs back so that you can post them here.We need to create an OTListIt2 ReportPlease download OTListIt2 from hereSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the "Run Scan" button.The scan should take just a few minutes.Copy the log that opens up and paste it back here in your next reply.=============The next log will show us any hidden files that are present.Download GMER from here:Unzip it to the desktop.Open the program and click on the Rootkit tab.Make sure all the boxes on the right of the screen are checked, EXCEPT for ?Show All?.Click on Scan.When the scan has run click Copy and paste the results (if any) into this thread.

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RELEVANCY SCORE 168

Hi I was redirected here, no pun intended, by Boopme who was very kindly helping me on, Am I infected what do I do? forum. Topic referenced is here: http://www.bleepingcomputer.com/forums/topic348545.html ~ OB My redirect issues have been solved & I am now able to update window security but there are still issues remaining,I am having issues with my Internet explorer, adress bar won't function, links won't work, adobe video player won't work& firefox constant script & hanging error messages & non net programs E.G Ipconfig closing as soon as opened. Microsoft word not being able to save documents, Microsoft search not working. DDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 22:58:00.11 on 25/09/2010Internet Explorer: 8.0.6001.18702============== Running Processes ============================= Pseudo HJT Report ===============uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8uStart Page = hxxp://www.google.com/uInternet Settings,ProxyOverride = *.localBHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib&... Read more

A:Win32.TDSS.tdl3(PCI) Win32/Cimag.CK/DD/CC

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 163.6

Hi There,
As you can see by my thread title, I've been infected with a bunch of things. I ran an AVG scan and it ended up showing 19 different threats. Aside from these viruses, trojans called BackDoor.Generic11.HUH,SHeur2.ADCYs and Vundo.GK were also on the list. The 19 items were moved to the vault and the computer restarted.

Upon restarting, there is a wallpaper that is from the virus saying my computer has been infected and that I should clean it.

In the system tray there is a red circle with a white 'X' in it. Every minute or so during the AVG scan it would pop-up and say I had a virus and I should use spyware cleaners to clean it.

Opening My Computer etc is very slow and I can not update my AVG definitions. Just after completing a HJT scan I recieved the dreaded blue screen that said 'A threard tried to release a resource it did not own'.

I have included below my HJT log. If you could provide me with any assistance I would greatly appreciate it. I have the latest AVG Free and have no idea how I got so badly infected. I considered a format, but I have not backed-up in a while. Is there a way to recover my data?

I am sorry for the lengthy response. I wanted to provide you with as much detail as possible.

Thanks for all your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:40:10 AM, on 4/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C... Read more

A:Win32/Cryptor, Win32/Heur, Win32/PolyCrypt

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RELEVANCY SCORE 162

Hey Guys,

So one day I was sitting at home dealing with an internet provider over the phone. I had used the internet to look up the phone number. As I was dealing with them I could hear in the backround a bunch of clicking like someone had hit the refresh button 20 times. After I got off the found I returned to the computer to find that AV Care had installed itself. I took the necessary steps to remove from the Registry and what not. After I downloaded Malwarebyte's Anti-Malware, Spybot- Search & Destroy, and SUPERAntiSpyware I ran them and I noticed that no matter how many times I ran each one and rebooted the ever lovely Win32.TDSS.rtk always came back. Also, now that I am writing this I am getting hit with win32/Rustock.Q. Hear are my reports:

DDS.txt:
DDS (Ver_09-07-30.01) - NTFSx86
Run by MDR at 17:22:49.77 on 03/09/2009
Internet Explorer: 8.0.6001.18813
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.2.1033.18.2038.1039 [GMT -6:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k ... Read more

A:Win32.TDSS.rtk/ Win32/Rustock.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 161.6

Cleaning up my sister's computer (Vista), I ran Spybot Search & Destroy and along with the usual cookies, it said it found Win32.Agent.ieu, Zlob.Downloader.rid, and Win32.FraudLoad. After 'fixing' these, I checked and saw that Windows Firewall was disabled. When I tried to restore the defaults, it wouldn't work. Of course this may be unrelated. I restarted and ran another Spybot scan, and found Win32.Agent.ieu and Zlob.Downloader.rid again, and removed them again. This time when I tried to re-enable the Windows Firewall defaults, it worked. About the same time I was doing this, my sister discovered someone had hijacked their PayPal account and made a large purchase... this may also be unrelated, but I suppose it's possible the malware snagged their login info. At this point I decided it was time to call in the cavalry to make sure this malware was completely gone. I couldn't get GMER to run. After starting the scan, I got a blue screen / restart twice in a row. Your help in clearing this off is appreciated!DDS (Ver_10-03-17.01) - NTFSx86 Run by Chris & Kait at 12:57:21.69 on Fri 04/30/2010Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.1022.176 [GMT -5:00]SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ====... Read more

A:Triple infection: Win32.Agent.ieu, Zlob.Downloader.rid, and Win32.FraudLoad

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 161.6

Hi,I'm running Windows XP - Internet Explorer v. 6.00, SP3. Yesterday Avast alerted me to a virus on my computer (I neglected to write down the exact message). At the time, only Gmail was open and an email was being written. I've had some issues with Avast occasionally reporting a false positive, and since nothing was being downloaded at that time, I took no action with Avast. Instead, I immediately did a Quick Scan with MalwareBytes to see if it would find anything. MalwareBytes found and deleted the following: C:\Documents and Settings\HP_Owner\application data\Sun\Java\deployment\cache\\6.0\44\61b86cac-3c0c0928Trojan.FakeAlert.VGenC:\Documents and Settings\HP_Owner\local settings\temp\0.506697477033.exeTrojan.FakeAlert.VGenA second MalwareBytes scan was clean.I looked "Trojan.FakeAlert.VGen" up on Google and then it clicked: for the past few days, Adobe Flash Player has been crashing an awful lot. When it crashes (on Youtube, for example), it tells me the program is out of date and needs to be updated. The weird thing was that sometimes it worked for a while before it crashed, but I dismissed that as being some strange computer quirk. I went to the Adobe web site and tried to install the newest version of Flash Player, but was unable to. I feel foolish, but it never even occurred to me that a virus could be to blame. It concerns me that (assuming the Adobe Flash Pla... Read more

A:Trojan.FakeAlert.VGen, SpyInstall_HPPre.exe, Win32: Mirc-z [PUP], Win32: Kill App-W [PUP] & Win32: Agent-AMXO (Trj)

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Document... Read more

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RELEVANCY SCORE 160.8

Hi, here is my problem. Everytime I download some movies or other things by opening my computer overnight, it must pop out a error window said:-C:\Documents and setting\KkianN\Desktop is not accessible.Not enough quota is available to process this command.The icons only left on my screen were My computer,my network places and Internet explorer. When I refresh my computer, it came out the same message again.(this problem was occured when I opened my computer overnight by using Thunder5 this software to download things)When I tried to shut down, a message said You do not have permission to shut down this computer.When I tried to use windows task manager to shut down,once i click Ctrl+Alt+Del, an application error message came out said:-This application failed to initialize properly(0xc000012d). Click on OK to terminate the application.Then I just can reset my computer.Actually I have posted in BleepingComputer.com > Security > Am I infected? What do I do? there.Then I followed the instruction in "Preparation Guide For Use Before Posting A Hijackthis Log". Unfortunately,i can't finish all the steps there. For step 4, I can't remove win32.generic.pws,win32.trojan.psw.delf and Win32.trojan.pws.onlinegames by using Ad-aware 2007. While scanning by using spybot,it stuck while scanning.After that suddenly pop out a window said:-Spybot-Search and destroy has detected an important registry entry that has been changed. Category: System Startup global entr... Read more

A:Infected With Dropper.agent,logger.pcap.a,win32.generic.pws,win32.trojan.psw.delf And Win32.trojan.pws.onlinegames

Hello, I had reformatted my computer since it could not open and stuck in the welcome window few days ago. So, now my computer is alright..thanks for viewing and trying to help me to fix the problem.

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RELEVANCY SCORE 160.8

Hello,Please help if you can .I ran free Avast! version 5.0.677 on my Windows XP desktop computer (Pentium 4, 1.5 Ghz CPU, 1 gb ram), and came up with the following virus warnings. Unfortunately the Avast! software internal tools to remove it are grayed out and not functioning. I tried a couple of things to remove viruses from help online and then realized I was in way over my head. I found this forum and am now requesting help.Avast! says I am affected with:JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and Win32:VirutAttached a screen shot of Avast! with viruses and partial path to them. Computer's Symptoms (not sure if these are all due to old slow processor or malware):Computer is freezing often;When it is in sleep mode it is turning itself on;Seems to be downloading stuff often and slowing down;Monitor is going black forcing reboots often;Couple weeks back I began getting floating ads that pop up when browsing online;I get an error message daily that says AdAware has shut down unexpectedly, do I want to send a report? I have been ignoring this, not knowing if it was important, been several weeks.Ok, I think that is all I can think of to share. Please help if you can. I appreciate it.Thanks,Dancer~~~~~~~~~~DDS (Ver_10-03-17.01) - NTFSx86 Run by ljk at 15:52:28.93 on Mon 09/20/2010Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_18Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.102... Read more

A:Please Help ~ Infected with JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and...

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.I ask that you please refrain from running tools other than those I su... Read more

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RELEVANCY SCORE 160

So, this is a newer netbook, almost 8 months old, i dont know how i got these because i have had anti-virus runing from day one

Anyway it all started when i was on facebook it just went to a diffrent page and i never clicked on anything, then MS security center popped up saying everything was infected, and kept tellin me that i didnt have an antivirus program and i coudlnt do anthing thing but keep going to this ADD to buy one... Which was odd because Avast was running. I opend avast and did a quick check and found the first one Dracur_c, But when i tied to do the the action to mvoe to chest it was telling me that there was not enough room on disc... and my disc is NOT FULL ODD, so i deleted it and it worked i can not coppy and paste the results if i can i dont know how But i will tell you it was in: C:/system volume information/_restore{ number letters}.dll and .EXE and it was also in C:/windows/system32/fwcfg32.dll listed TWICE

I then restarted the computer in safemode and did a full scan and it then found it again in system volume information/restore{letter numbers}.DLL twice And then in Windows/system32/75.tmp..

this morning it was still acting wierd when i started EI redirecting me when i would use google and When i would send an error log to MS the page never loded and then i would get a poppup add So i ran another Avast scan and GOT the win32:trojan-gen,win32:alureon-hd, win32crypt-gwl that came up... This time it was found in my TEMP folder as an EXE and one in my ... Read more

A:avast found win32:dracur_c, win32:trojan-gen,win32:alureon-hd, win32crypt-gwl

Read other 14 answers
RELEVANCY SCORE 160

After start the laptop, (hidden) host.exe is consuming a lot of resources until crash. I can see and kill it with procesexplorer from Sysinternals.
I can't activate Windows Firewall, Malwarebytes show an error at coomputer start up and more...

When I start GMER it shows an error, it is attached.

Here the logs of DDS and GMER:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_23
Run by sebastian at 16:41:18 on 2012-03-19
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.54.1033.18.2925.1107 [GMT -3:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.ex... Read more

A:trojan-Dropper.win32.injector.ciwr | trojan.win32.agent2.faav | Virus.Win32.ZAccess.q

Hello sebamobile, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
I will be analyzing your log. I will get back to you with instructions.

Read other 14 answers
RELEVANCY SCORE 160

hi , kaspersky scan(included at the end ) came up with a few infections, please help me with removal logs:Logfile of random's system information tool 1.04 (written by random/random)Run by Yanai Michael at 2008-12-14 13:16:05Microsoft Windows XP Home Edition Service Pack 3System drive C: has 4 GB (9%) free of 53 GBTotal RAM: 1526 MB (53% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 13:16:16, on 14/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Microsoft LifeCam\... Read more

A:got Trojan.Win32.Agent.asvc Trojan-GameThief.Win32.Magania.amrr Worm.Win32.AutoRun.trh

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. After it has finished, two logs will open. Please post the contents of both. log.txt will be maximized and info.txt will be minimized. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do... Read more

Read other 7 answers
RELEVANCY SCORE 158.4

KASPERSKY ONLINE SCANNER 7 REPORTSaturday, November 29, 2008Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)Kaspersky Online Scanner 7 version: 7.0.25.0Program database last update: Friday, November 28, 2008 18:35:48Records in database: 1424124Scan settingsScan using the following database extendedScan archives yesScan mail databases yesScan area My ComputerC:\D:\E:\F:\Scan statisticsFiles scanned 94300Threat name 4Infected objects 4Suspicious objects 0Duration of the scan 02:45:29File name Threat name Threats countC:\Documents and Settings\All Users\Application Data\FreeApp.exe Infected: Trojan.Win32.Agent.arng 1 C:\Qoobox\Quarantine\C\Program Files\tinyproxy\tinyproxy.exe.vir Infected: Trojan-Proxy.Win32.Agent.bcw 1 C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\winse32.exe Infected: IRC-Worm.Win32.Small.x 1 C:\WINDOWS\bolivar24.exe Infected: Backdoor.Win32.Agent.ubx 1 The selected area was scanned.----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Logfile of random's system information tool 1.04 (written by random/random... Read more

A:Infected: Trojan.Win32.Agent.arng, Trojan-Proxy.Win32.Agent.bcw, IRC-Worm.Win32.Small.x, Backdoor.Win32.Agent.ubx

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any scr... Read more

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RELEVANCY SCORE 158.4

Avast continually blocks the following threats: - Win32:Malware-gen - WIn32:Downloader-PKU [Trj] - Win32:DNSChanger-VJ [Trj]Avast scans and detects Win32:Sirefef-PL [Rtk], cannot remove it though.Malwarebytes scan detects BCminer, quarantines it, though never seems to get rid of BCminer. Other issues of possible note: - Windows Firewall not running 0x80070424 - Backup & Restore - last backup did not complete successfully - server execution failed - 0x80080005Ran both DDS and GMER (GMER did not have all the options available as per the preparation guide, and did not log anything when the scan was complete). .DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421Run by Family-pc at 12:37:05 on 2012-08-05Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.16383.13888 [GMT -4:00].SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\sy... Read more

A:Win32:Sirefef-PL, Win32:Malware-gen, WIn32:Downloader-PKU [Trj], Win32:DNSChanger-VJ [Trj], BCMiner need help

Hello Njals, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
I will be analyzing your log. I will get back to you with instructions.Do you have a USB Flash Drive you can use?

Read other 21 answers
RELEVANCY SCORE 157.2

after using the internet for a while i got to a new webpage and enter the address and i get a red box saying i need to update the browser and from that point on cannot enter any webpage and have to restart the computer...
.
DDS (Ver_2011-06-12.02) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Lidisset at 21:11:37 on 2011-06-17
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3836.1985 [GMT -7:00]
.
AV: Kaspersky Anti-Virus *Enabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}
SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_14e7194c26fb7998\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32 ... Read more

A:i think i have trojan win32.tdss

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

Read other 6 answers
RELEVANCY SCORE 157.2

Again I am repeatedly by Adaware getting something identified as win32 trojan TDSS.But as before Adaware can neither kill or quarantine the virus.
I have attempted to download various fixes on both the Windows desktop & in Safe Mode but they will not run. I have tried running/installing off of a flash drive as well with no luck. My System Restore point that i created per the gentleman that helped me previously have been erased. And when I attempt to search in Google for solutions the links that I click on direct me to sites that have nothing to do with the virus. I have tried all that i did before but it will not allow me to get rid of it. Mbam will install and update but will not run, have tried to rename it also with no luck. Superantispy will install, update and run, but does not find the infection, it only finds some tracking cookies. Combofix will not install but will not run. I looked thru some of the other posts and found where the RootRepeal was directed to be run and report posted. I have run this and see where the name for the virus comes up on the report, C:\WINDOWS\system32\UAC. I do not pretend to understand any of it so i have posted it below. Please assist with this issue. Thank you in advance for your help
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Time: 2009/07/02 04:48
Program Version: Version 1.3.0.0
Windows Version: Windows XP SP2
==================================================

Drive... Read more

A:win32 trojan.TDSS...again

Rerun Rootrepeal. After the scan completes, go to the files tab and find this file:

C:\WINDOWS\system32\drivers\UACmfpcbvhxlvmpwespg.sys

Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.

Then run a quick-scan with Malwarebytes. Post the Malwarebytes log.

Read other 7 answers
RELEVANCY SCORE 157.2

Hi,

I'm new to this forum, and like many others who turn up here I guess, I'm looking for some help with removal of what I believe is, or associated with, a malware 'win32.tdss'.
My usual adware/malware tools (Adaware & Spybot) didn't remove it, (although it said it did) and a residual? file showed up - UACinit.dll. The problem with trying to follow advice based on others experience is : Internet access is no longer available on the PC in question, and when it is running, it blocks access to the internet on other machines connected via a wireless network. Using Malwarebytes A-M I had the problem that I could not close down the AGFree software as requested (neither will it un-install), but MAM now says the machine is clear even though I don't believe it!

I have run the DDS file:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Dad at 19:22:00.06 on 20/07/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2047.1448 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG... Read more

A:trojan win32.tdss

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 157.2

Sure you guys are starting to get sick of helping with this virus. Have had no luck in removing this please point me in the direction you need me to perceed so you can help out. I'm working some long hours atm so my reposts might be a little slow but I will appriecate any help I can get, thanks. Running RootRepeal atm would like to know what logs you would like posted from it.

A:Win32.Trojan.tdss

In RootRepeal click on the Files tab (bottom left) and then click Scan. Post the log.

Read other 15 answers
RELEVANCY SCORE 157.2

My girlfriends Dell laptop has somehow been infected by a pretty malicious trojan. Normally I can fix this stuff without an issue, but this one seems to have infected files that safe mode allows at startup. Ad aware keeps finding Win32 trojan tdss, but every time I restart and run the boot cleaner, I run Ad aware and it finds the trojan over and over. This virus was playing commercials through the speakers even when no internet windows were up, and also redirects all google links in IE and Firefox. Sometimes it opens internet explorer on its own and a windows alert box locks up the screen unless you agree to purchase an anti virus software. I noticed that iexplorer.exe was running in the system processes just about all the time. If I manually end this process the commercials stop playing. I uninstalled internet explorer to avoid these issues while I try to fix it. I've attached the DSS log files, but gmer will not open so there is no ark.txt attached. Thanks in advance.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Lauren Poter at 12:37:15.89 on 08/15/09
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.88 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.e... Read more

A:Win32 trojan tdss and maybe more

Hi,

Can you try and run GMER in safe mode, try renaming it to REMG.com

Please run these additional scans as well

Please download Sysprot Antirootkit from >>>HERE<<<

Unzip it into a folder on your desktop.
Double click Sysprot.exe to start the program.
Click on the Log tab.
In the Write to log box select ALL ITEMS
Look near the bottom left, and Check Hidden Objects Only
Click on the Create Log button on the bottom right.
After a few seconds a new window should appear.
Select Scan Root Drive. Click on the Start button.
When it is complete a new window will appear to indicate that the scan is finished.
The log will be saved automatically in the same folder Sysprot.exe was extracted to.
Open the text file and copy/paste the log here.


NEXT
Download RootRepeal from the following location and save it to your desktop.Zip Mirrors (Recommended)Primary Mirror
Secondary Mirror
Secondary Mirror

Rar Mirrors - Only if you know what a RAR is and can extract it.Primary Mirror
Secondary Mirror
Secondary Mirror
Extract RootRepeal.exe from the archive.
Open on your desktop.
Click the tab.
Click the button.
Check all seven boxes:
Push Ok
Check the box for your main system drive (Usually C:), and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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RELEVANCY SCORE 157.2

Pop-ups appear when clicking items from a google or yahoo search, while correct page does not open. This stopped happening on google after using ad-aware, which spots the trojan but cannot clean it. I also receive a warning error for a missing rundll entry at startup. Thanks in advance!DDS log:DDS (Ver_09-06-26.01) - NTFSx86 Run by Home at 18:39:53.21 on Tue 07/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_03Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.98 [GMT -5:00]AV: AVG Internet Security 3-pack *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exeC:\WINDOWS\Explorer.EXEsvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\ATKKBService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\PROGRA~1\AVG\AVG8\avgfws8.exeC:\Program Files\AVG\AVG8\IdentityProtection\agent\... Read more

A:win32.trojan.tdss

Hello and welcome to Bleeping Computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.Please download Malwarebytes' Anti-Malware from HereNote: If you already have Malwarebytes' Anti-Malware, just update then run it.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest ve... Read more

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RELEVANCY SCORE 157.2

Adaware detects Win32.Trojan.TDSS but can not rmove even after reboot;

Spybot S&D and Malaware are disbled and do not start;

Mc Afee detects Generic Rootkit.d! rootkit and sais it has gotten rid of it but when scanning again it finds again.

sometimes random pages open in firefox.
here is the DSS log:
DDS (Ver_09-07-30.01) - NTFSx86
Run by HP_Owner at 17:59:11.14 on 07/08/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.1022.448 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\McAfee.com\Agent\mca... Read more

A:Win32 Trojan TDSS

Hello and welcome to Bleeping Computer.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.We need to scan for Rootkits with GMERPlease download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs, as this process may crash your computer.Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.Double click on Gmer to run it.Allow the gmer.sys driver to load if asked.You may see a rootkit warning window, If you do, click No.
Click on and wait for the scan to finish.I... Read more

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RELEVANCY SCORE 157.2

Hello,

I found a Win32.Trojan.TDSS eith AdAware but cant delete it even after reboot;

Mc Afee seems not to find it and finds another threat instead.cant delete this either.
Spybot and Malaware do not run and in safe mode Mc afee was disabled to.

in firefox random websites are opend when clicking on a link from google.

thank you

A:Win32 Trojan TDSS

Hello, you have an active HJT topic here. http://www.bleepingcomputer.com/forums/ind...amp;pid=1373865You are being helped there.Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.To avoid confusion, I am closing this topic.

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RELEVANCY SCORE 157.2

Windows vista OS. Internet explorer has been hijacked, explore opening up on its own,random ad windows popping up. Firefox not affected. Lavasoft keeps detecting Win 32 trojan TDSS.Appreciate any help on this.
Thanks
ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:04 AM, on 7/18/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18248)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Users\stephseb\AppData\Local\Temp\b.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Softwa... Read more

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RELEVANCY SCORE 157.2

Hi AllI am trying to help my friend sort out his ailing pc before he resorts to a formatting it!He has had all sorts of slowness issues, advertising pop ups galore, false virus alerts etc.I ran the usual steps and discovered the following issues:A RunDLL error message (Error loadind tapi.info) on boot upInternet Explorer re-direction (Appears to be Google but you get re-directed)Various appearances of Internet Explorer running a process in Task Manager even when web browser not openAd-Aware shows Win32 Trojan TDSS as present but cannot removeComboFix and Malwarebytes Anti-Malware will not run/install - even in safe mode (guess i may have to change file name?)Any assistance would be greatfully appreciated (I may even get a beer out of him! LOL)HJT Log follws - thanks in advance :-)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18:49:43, on 24/09/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\svchost... Read more

A:WIN32 Trojan TDSS and more..

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 157.2

Hi all.

I have a determined Trojan on my Vista Ultiamte Service Pack 2 PC.

Not sure how i got it but i would like to get rid of it.

Any help that you can provide would be greatly appreciated.

I have CA security suite 2009 installed and operating. CA antivirus and spyware finds nothing. SPybot s + D tells me i have Win32.TDSS.rtk. I fix it but when i reboot it is stil there.

I have tried deleting the files from the location advised but cannot find these files even when i select show hidden files. Have run combofix once which seemed to get rif but it was back the following day.

Logs are attached - really hope you can help.

Thanks

Paul
DDS report below
DDS (Ver_09-07-30.01) - NTFSx86
Run by a at 19:09:30.64 on 24/08/2009
Internet Explorer: 8.0.6001.18813 BrowserJavaVersion: 1.6.0_15
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.44.1033.18.1790.741 [GMT 1:00]

AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\syste... Read more

A:Win32.TDSS.rtk trojan

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 157.2

Hi, my computer has had this Win32.Trojan.Tdss for a while and I can't get rid of it. I've had this computer for a few years and it's always been great. I don't want to have to part with it.
I was able to get ad aware to start and clean up a lot of small things but this Win32.Trojan.Tdss would always be there and ad-aware would always tell me to restart my computer to delete it. I restart my computer and upon running ad-aware again it would find it again.
Malwarebytes' installer would not open but I got malwarebytes to install by changing the name of the file to "asilay.exe" and then going into command and typing desktop\asilay.exe -silent. It installed but then i couldn't figure out how to navigate the command screen to do the same silent command on c:\program files\malwarebyte's anti-malware\mbam.exe so i changed it's name to "yoyo.exe" and it worked. I ran malwarebyte's and it also could not get rid of this Win32.Trojan.Tdss. Spybot almost scanned my computer but kept restarting my computer in the middle of it's scan. Now it won't open at all. Is there a way to get rid of this Win32.Trojan.Tdss? I would be very much appreciative of any advice. Thanks!

DDS (Ver_09-07-30.01) - NTFSx86
Run by Jared at 22:10:38.50 on Thu 09/10/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.410 [GMT -4:00]

AV: Norton AntiVirus 2005 *On-access scan... Read more

A:Win32.Trojan.Tdss

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 157.2

I have pickup a Win32 Trojan Tdss according to Ad Aware, but it will not remove it. I am uploading the latest AdAware Scan Log.So far two main symptoms are: 1. In IE and (sometimes) Mozilla Firefox, my searches are redirected to sites trying to sell be software tools. 2. My computer keeps trying to open IE and go to websites that stream audio files to my computer.I've read a few other posts and have already downloaded ComboFix. I now need further guidance from someone with experience.Thanks in advance!I forgot to post the DDS.txt file as follows:DDS (Ver_09-07-30.01) - NTFSx86 Run by cpwj at 20:58:19.27 on 08/17/09Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1156 [GMT -4:00]============== Running Processes ===============C:WINDOWSsystem32Ati2evxx.exeC:WINDOWSsystem32svchost -k DcomLaunchsvchost.exeC:WINDOWSSystem32svchost.exe -k netsvcssvchost.exesvchost.exeC:Program FilesLavasoftAd-AwareAAWService.exeC:WINDOWSsystem32spoolsv.exesvchost.exeC:Program FilesMicrosoft Small BusinessBusiness Contact ManagerBcmSqlStartupSvc.exeC:WINDOWScsasvc.exeC:WINDOWScsifcsvc.exeC:Program FilesCAeTrustInoculateITInoRpc.exeC:Program FilesCAeTrustInoculateITInoRT.exeC:Program FilesCAeTrustInoculateITInoTask.exeC:Program FilesLogMeInx86RaMaint.exeC:Program FilesLogMeInx86LogMeIn.exeC:Program FilesLogMeInx86LMIGuardian.exeC:WINDOWSLogWatNT.exeC:Program FilesCommon FilesLivescribePenCommPenCommService.exeC:Pr... Read more

A:Win32 Trojan Tdss

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download ComboFix from one of these locations:Link 1Link 2Link 3Important!You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Make sure that you save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow ... Read more

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RELEVANCY SCORE 156.8

Hi,It seems that I have trojan activity on my home pc.I am running Vista and when I log in to my user profile I get a blue desktop with a box saying 'Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer'I have tried a few malware removal programs, Malwarebytes, CCleaner, Adaware and ran virus scans in an attemp to try and remove it myself without bothering you guys but I just can't shift it, so I'm hoping you may have the time to help?What I have noticed is that I only get these warnings when I am logged into my user profile, not as administrator or as another user on the pc. I also get no warnings when running in safe mode.I run Avast and that brings up a warning soon after the blue desktop comes up that points to infection with C:\Users\Guy\AppsData\Local\Temp\tt991.tmp.vbs. The numbers/letters after the tt (in this case 991) change each time I log in. It also states Malware Name: VBS:Malware-gen, Malware Type: Virus/Worm, VBS verison 080805-0,08/05/08 which I try and delete from the warning box.I then am greeted with a windows script host message box that will say the above file (tt991.tmp.vbs) failed (Access Denied).I also regularly get Windows security alert message boxes come up on the screen saying that Windows Firewall has detected activity of harmfull software with mention of one of many trojans. These have been:Trojan-Clicker.Win32.Tiny.hTrojan-Downloader.Win32.Agent.bqTrojan... Read more

A:Vbs:malware-gen - Trojan-clicker.win32.tiny.h, Trojan-downloader.win32.agent.bq, Trojan-spy.win32.keylogger.aa

Hi,I am hoping you can help me.My computer keeps telling me it is infected with spyware/malware. I get a blue desktop on startup with regular warnings saying the computer is infected with:Trojan-Clicker.Win32.Tiny.hTrojan-Downloader.Win32.Agent.bqTrojan-Spy.Win32.KeyLogger.aaTrojan-Spy.Win32.GreenScreenTrojan-Spy.HTML.Bankfraud.dqStrange thing is that these only show up when I log in to my user account. If I log in as administrator, another user or as any user in safe mode I get no warnings and nothing shows up on scans.The pop up warings direct me to this site: www.antispyware-review.info/?wmid=46638&pwebmid=uWfLn0pimL&a= which is Smartsoft reviews to buy PC Antispy or PC Clean pro.Malwarebytes scan picks up Fake.Dropped.Malware, Malware.Trace, Trojan.FakeAlert and Hijack.Wallpaper and even if I remove these and restart the PC they come back.A spybot scan pointed to 2 entries of VirtumondeI'll attach the latest HJT log, Malwarebytes log and Spybot logs in case you need them. Please help me with this, I cant seem to shift it Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:54:34 AM, on 8/7/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Ado... Read more

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RELEVANCY SCORE 155.6

Originally Virus Heat installed itself onto my computer then we added CA Security anti virus and anti spyware protection. This cleaned up some of the problem but I had to download spybot search and destroy to find more spyware. There was a lot of Z lob spyware on the computer. I have spent countless hours on the phone with tech support with Time Warner who is my internet provider who suggested the CA Security that isn't picking up on everything. Now when I run a full scan with CA on my computer it says there are no infections but I keep getting a pop up from CA saying there are 33 infected items. The pop up is random- it isn't in connection with the anti-virus scan. They aren't deleted or quarentened, the pop up just states the file name, infection name, type which is "file" and status which is infected. There are 10 win32/vmalum.ccpy, 19 win32/crushpy!generic, 1 win32/vmalum.ccqd, 2 win32/bewschy.d and 1 vmalum.ccqa. The files aren't quarentened so I can't go in and delete them and when I run the scan to clean them up it isn't picking up on them. So CA anti virus scan isn't picking up on these infected files but then again it is because the pop up knows they are there? Does this make sense? Almost like it knows they are there but it can't do anything with them? Time Warner suggested I get a trojan hunter, is this appropriate? Are you familiar with these infection types? I have googled the names but nothing comes u... Read more

A:Win32/bewschy.d, Win32/vmalum.ccpy, Win32/vmalum.ccqa,win32/crushpy!generic, Win32/vmalum.ccqd

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? Have you tried doing your scans in "Safe Mode"? Are you doing scans while logged into the "Administrator Account" or an "account with administrator privileges"? You need to start there first. If rescanning in Safe Mode does not help, then do this:Please perform an online scan with Kaspersky WebScannerClick on You will be promted to install an ActiveX component from Kaspersky, Click The program will launch and then begin downloading the latest definition files:Once the files have been downloaded click on Now click on In the scan settings make that the following are selected:Scan using the following Anti-Virus database:Extended (if available otherwise Standard)
Scan Options:Scan Archives
Scan Mail BasesClick Now under select a target to scan:Select My ComputerThis will program will start and scan your system.The scan will take a while so be patient and let it run.Once the scan is complete it will display if your system has been infected.Now click on the Save as Text button:Save the file to your desktop.Copy and paste the scan results in your next reply.

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RELEVANCY SCORE 155.6

My computer is infected with the win32 trojan tdss virus. Ad aware finds it and removes it but when i reboot it seems to appear again. I can only start my computer in safe mode, if i try to boot normally it takes me to the blue screen of death. I do not have access to a windows xp cd.




DDS (Ver_09-10-13.01) - NTFSx86 NETWORK
Run by Devin Cruz at 22:45:44.07 on Mon 10/12/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.619 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Devin Cruz\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = about:blank
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-... Read more

A:Win32 Trojan Tdss Removal Help

Bump Please

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RELEVANCY SCORE 155.6

I routinely use Autoruns to have a peek at what's going on. Recently I found an entry for "catchme.sys". Allthough it said "File not found", I decided to poke around a little more. According to what I found on the internet, it "MAY" be a keylogger. Looking further, in the antivirus ((I use Roger's Online protection which uses Kaspersky) I found a quarantined file, that I promptly, and stupidly, removed. There is however an entry in the Antivirus log for a quarantined file called ".exe" with the virus listed as "Trojan.Win32.Tdss.Ajmk". I did a quick google and found a report from "ThreatExpert.com" which listed several identifying factors such as registry entries. I checked the registry and none of the stated entries exist. I'll guess that's a good thing. I have also done the following:
- Ran a full scan with MMBAM 1.36 and no problems were found.
- Ran a full virus scan and no problems were found. Rogers uses Kaspersky.
- Ran Spybot and no problems found.

- I then realized that I hadn't updated MBAM, so I performed the update. My firewall popped up with a message stating that the executable had been changed, and if I had updated it recently to allow it. It also stated in the message that it could be due to a virus. I did not allow it.
- I uninstalled MBAM, downloaded the latest version (1.39) and installed it. Did an update, same message. Uninstalled again, reinstalled, deleted all entries for ... Read more

A:Trojan.Win32.Tdss.Ajmk

Let's try thisATFPlease download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".------------------------------------SAS,may take a long time to scanPlease download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.<... Read more

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RELEVANCY SCORE 155.6

Running Windows XP Professional
Originally I had the System Security 2009 Malware. I ran MalwareBytes, SmitFraudFix, & SpyBot Search & Destroy. SpyBot Search & Destroy continues to show the Win32.TDSS.rtk TROJAN after each scan and cleaning operation. The TROJAN FILES are hidden and can't be deleted. Additionally, I cannot get into Safe Mode at all and the desktop background keeps going away. Thanks in advance for any help you may offer!

The following scans are attached: 1)HiJackThis Log; 2). SmitFraud Fix Logs; 3). SpyBot Search & Destroy Log showing the Win32.TDSS.rtk TROJAN files.
================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:05:56, on 8/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\Hij... Read more

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RELEVANCY SCORE 155.6

AdAware has been telling me that I have Win32.Trojan.TDSS

This tojan keeps recycling itself when I run Ad-Aware and wont let me run Malwarebytes Anti-Malware. It let me install it though, but only after I changed the name. It keeps disabling permission to access the computers registry and tries to stop me from accessing my System Restore which I got around by using a vbs file to access the registry which let me ultimatly access system restore but it seems to have deleted all of my previous restore points. When I try to start in safe mode, the computer crashes and when it starts in normal mode it usually gives me a blank black screen right before its supposed to give me the logon prompt.

When I restart enough times I eventually get to my desktop and the first thing I see is Internet Explorer asking me if I want to use it as my main web browser. (I use firefox). So its obviously accessing the internet though internet explorer.

I've scoured the internets looking for ways to get rid of this recycling trojan, I've noticed that with some programs i download, I can't install or run them until I change the name of the exe. Malwarebytes doesn't run even if i change the name of it, but I had to change the name of the installation file to run that.

Every once in a while I get a random message from Internet Explorer: "Thank for your support" With the ! image.

In task manager there is always a program that runs twice called pzgkgyp.exe that ... Read more

A:Horrid Win32.Trojan.TDSS

Hello and welcome...Now the next step...Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:C:\WINDOWS\system32\UACehrmoivhkyigsmlya.dllC:\WINDOWS\system32\uacinit.dllC:\WINDOWS\system32\UACmhpjyobveofghobnh.dllC:\WINDOWS\system32\UACtxsqettmlrvmfupay.dllC:\WINDOWS\system32\UACukbxuuamrtlblgaqg.dllC:\WINDOWS\system32\UACvbbpjqeqbordlxwns.dllC:\WINDOWS\system32\drivers\UACbobqaqerftqwvevjo.sysThen use your mouse to highlight it in the Rootrepeal window.Next right mouse click on it and select *wipe file* option only.Then immediately reboot the computer.Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be aske... Read more

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