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Malware/Virus Crashed System

Q: Malware/Virus Crashed System

Hello,

I am new to forum and have a problem that I just cannot solve for the life of me. I fix people's computer's on the side when they have virus's ect. I can usually fix any computer no problem, but this one I think is pretty far gone. I got an HP Pavillion running Vista x64 computer from a friend of mine yesterday, and I am at my wits end with it! I have been searching all day for the answer to my question on the net, but to no avail! I thought maybe someone on this forum could possibly give me some insight on this. Here is the issue:

The computer starts up fine. It goes to the log in screen. I type in the password. It goes to the desktop for maybe 10 seconds and then restarts on it's own. I notice there is that Malware program Internet Security (I am pretty sure it is but not completely positive because it only stays up for 10 seconds or less). 2 things pop up and you can see it "scanning" quickly and then all of these "trojans" "spyware" ect. show up on the screen. Then the screen goes black and reboots. I can't click on ANYTHING while it is booting up. Also I cannot get into safe mode AT ALL either! It goes to boot up, and then it will go black screen and just reboot the computer again! Also you should know I have pressed all of the F keys and tried all the settings pertaining to those keys including all of the F8 options. I do not have a recovery disc either. I have tried EVERYTHING just to get onto safe mode to scan the PC and get rid of the nasty malware/virus. If anyone has ANY suggestions for me besides reformatting it would be greatly appreciated! It is crucial to recover the data from the HD, so reformatting is really not an option at this point.

Thanks so much for taking the time to read this, and I look forward to hearing your responses!

RELEVANCY SCORE 200
Preferred Solution: Malware/Virus Crashed System

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Malware/Virus Crashed System

Run a scan of Malwarebytes in safe mode or use Kaspersky Rescue Disk

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RELEVANCY SCORE 56

Yo Bleeping, Long time no see.  Last night Java crashed, then this morning updates failed and things looked a bit fishy. (taskbar went white, start menu jitters, and random programs closing due to I/O device error ) To be clear IE, Java and Malwarebytes have closed due to device error. Also Java and Malware would not update.I am seeing errors such as:  "The instruction at 0x00000000603AEB10 reference memory at 0x00000000603AEB10. The required data was not placed into memory because of I/O error status of 0xc0000185. " Thanks in advance! Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:25-10-2015 02Ran by Dante (administrator) on DANTE-PC (26-10-2015 12:14:59)Running from C:\Users\Dante\DesktopLoaded Profiles: Dante (Available Profiles: Dante)Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)Internet Explorer Version 11 (Default browser: Chrome)Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe(NVIDIA Corporatio... Read more

A:I/O device error, java crashed, malware crashed unable to update

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/594488 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 55.6

Hello all,

My laptop is a Dell Inspiron 1525 with a Windows Vista operating system. It crashed on Halloween and I managed to get what I needed off of the hard drive with an adapter but now I'm trying to fix the computer itself and I've tried everything I'm getting the blue screen of death, can't restore, can't boot in safe mode, etc. The memory and the hard drive seem to be fine and passed the tests, it's the OS system that won't boot. I'm thinking it's a virus now and I wanted to know, is there any type of virus/malware removal software that can be used on a computer that has crashed? I don't want to buy one that only works in a bootable computer. Any help or advice would be appreciated! Thank you!

Kelly

A:Crashed system, virus removal software?

Hello Kelly,

Download Avira Antivir Rescue System.

Insert a blank CD into your CD-ROM drive, double-click on the rescue system package...then click the Burn CD button.

When completed, remove the CD. In the infected system, make sure the boot sequence menu is set to boot from the CD-ROM drive and insert the CD you just created, into the non-working operating system.

Allow it to scan the system for malicious software.

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RELEVANCY SCORE 52.8

Hi, I love this site and you guys have helped me so much, so first of all, thank you!

Now the bad news.... I got the WIndows Vista Repair virus about a month ago on my Acer PC. At first, it ran all of those warning messages and then it shut down the computer and reloaded as what appeared to be a completely wiped computer. The only icon on the desktop was the Windows Vista Repair. I tried to find programs by searching for a few minutes before trying to shut down (which the virus had also made me incapable of doing), and resorting to popping out the battery to shut it down. I restarted in safe mode with networking and tried to get on this site, but even in safe mode my browser was auto-redirecting me to sales sites. By following instructions for removal on this site, and downloading programs onto a flash drive from a different computer, I was able to get my computer in working order again, although it would still, at times, randomly shut down my internet browser (and the process and amount of time I spent getting it just to that state of operation was ridiculous, much worse than any virus I've EVER had...I can explain what all happened and the steps I took if necessary). A couple of weeks later, I left my computer on while I went to a friend's house for the night, and when I came back in the morning I couldn't get it to unfreeze. I shut it down and for the next two days, every time I tried to turn it on it would just run on a loop, booting up part of the way bu... Read more

A:Computer now completely crashed; started with a WIndows Vista Recovery virus, fixed it, then a couple weeks later it crashed :(

Hello, can you please let me know what version of Windows this is?

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RELEVANCY SCORE 50.8

My Nephew used my MSI laptop with Windows 7 home professional to torrent and since then my computer went to BSOD.  On another forum, here at BC,  a gentleman helped me backup and reinstall windows 7.  He then suggested I escalate the issue, since I have malware still on the file. 
I have just reinstalled windows and all my files are still there.  I have a C: and a D: drive.  The C: drive is almost full (9gig left), which may have been what crashed my computer.  don know.  I am wondering if I still have a virus or malware on there.

A:Windows 7 crashed, Reinstalled Windows- do I still have virus or malware

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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RELEVANCY SCORE 48.8

Thanks in advance to the BleepingComputer users for helping me and others with this malware/virus problem: On December 14, 2011, the System Fix Virus & Privacy Protection Virus hijacked and infected my system: WinXP (64-bit). They've caused my default web browser to change frequently (each time I reboot my PC). So I've been having trouble getting rid of all of this malware/viruses from my system, since I use Windows XP x64. The latest version(s) of ComboFix and TDSSKiller don't work on the 64-bit version of Windows XP, but they are compatible with other versions of Windows: 98, XP, VISTA, 2000, 2003, 2008 and Windows 7! The following programs were made for other operating systems, so I need a solution to these 3 problems (listed below)e: ComboFix.exe and TDSSKiller.exe are not compatible with my Windows XP 64-bit system. So how do I get rid of the malware/viruses from this computer without those apps that were made to get rid of the following problems on other Windows OS's?:1. System Fix Virus (reference: http://www.bleepingcomputer.com/forums/topic432547.html)2. Privacy Protection Virus (reference: http://www.bleepingcomputer.com/forums/topic432664.html)3. Google-Redirect Malware (reference: http://www.bleepingcomputer.com/forums/topic416561.html)

A:Infected WinXP 64-bit with "System Fix Virus" & "Privacy Protection Virus" (Malware)

That is coorect they will not.. If you need to remove malware stiil then please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If Gmer won't run,skip it and move on.Include a link back to this topic.Let me know if that went well.

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RELEVANCY SCORE 48.4

I have first been getting these problems when I downloaded Comodo IS Pro. Apparently when I approached them for help,the technician did not reply to me after telling me to install.

Thus I did a system restore and the computer could load in normal mode(however the screen,etc loaded slow like hell.)

Yesterday, I downloaded comodo firewall and something familiar appeared

From Problem Reports and solution, these are the service that crashed:

4X svchost.exe
1X lsm.exe
1X sandboxie.exe
1X wininit.exe

But guard32.dll from comodo is the module causing it according to Problem Reports and Solution, but anyone knows why and how to solve it?

A:Svchost crashed, windows start up crashed, local session manager crashed

Have you tried uninstalling Commodo to see if it is causing the problem?

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RELEVANCY SCORE 46.4

Hello,
I have read several pages on games that keep minimizing. If I take my computer off the internet, or run in safe mode, all of my games work without minimizing. I have updated my drivers, computer and antivirus. Nothing shows up. Not sure what I am missing. Thanks.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 6141 Mb
Graphics Card: ATI Radeon HD 4600 Series, 512 Mb
Hard Drives: C: Total - 700363 MB, Free - 488053 MB; D: Total - 14999 MB, Free - 6458 MB;
Motherboard: Dell Inc., 0G679R
Antivirus: Norton 360 Premier Edition, Updated and Enabled
 

A:Virus/Malware/System

By "minimize" do you mean that the game works but its in a window instead of full screen, or do you mean it goes all the way to the taskbar? Also, is this a game played in your web browser online, or is it installed on your computer?
 

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RELEVANCY SCORE 46.4

hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

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RELEVANCY SCORE 46

I was recently helped by Jack & Jill in another forum.

www.bleepingcomputer.com/forums/topic410391.html/page__p__2341595__fromsearch__1#entry2341595

I received clearance from the Malware forum to create this post.

After my topic was closed, I installed the updated Windows Vista Service Pack (the one I had was outdated). Upon completion of update my system crashed. I cannot even run System Restore (it never reaches completion).
When I try to start my computer I get the following message:
!!0xc0000034!! 185/49206 (program_files_windows_nt_tabletextservice_...)

Unfortunately I do not have any recovery CDs. Any help is greatly appreciated,
Maureen

A:System Crashed - Unable to utilize System Restore

Can you start up in safe mode?

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RELEVANCY SCORE 46

Can I get a little help? THANKS in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:37:02 PM, on 6/22/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.21045)Boot mode: Safe mode with network supportRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\Program Files\Citrix\ICA Client\ssonsvr.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\ctfmon.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Program Files\Internet Explorer\Iexplore.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://apshare.apci.com/sites/go/sitedirec...od/default.aspxR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: AcroIEH... Read more

A:"System Security" Malware / Virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 46

System Check will not let me get on the internet. So, I started the removal procedure, posted here http://www.bleepingcomputer.com/virus-removal/remove-system-check, by using a USB flash drive. The note from rkill reads that no processes were stopped. The note from tdsskiller reads it processed objects and found no threats. (The first time it found one threat and cured it, but like an idiot, I rebooted the pc because it claimed that the pc had to be rebooted to complete the cure. The note from rkill is always the same.)

Oh, upon the reboot, the pc displayed a message that system restore was not successful.

I ran Malwarebytes without closing anything and received a message that there is an error and to report it. I clicked the malwarebytes icon in the taskbar and it offered me the option of scanning, so I started the scan. The error messages disappeared. Over 100 infections were found.

Now, when it is rebooted, it loads to the blue background (not the blue screen of death) and that is all. It will boot into safe mode, but nothing else. Also, the network connection fails every time. (I know it is the background because I can ctl-alt-del and the task manager appears.)

It is a Dell Dimension 3000, 1GB RAM, 80GB hard drive, McAfee anti-virus.
Thanks in advance.

Cass

A:System Check - Virus/Malware

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger:Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appea... Read more

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RELEVANCY SCORE 46

Hello, I have been battling a malware/virus problem for the last few days (with the help of Moderator boopme). Topic reference is here: http://www.bleepingcomputer.com/forums/t/290245/virus-wreaking-havoc/ ~ OB Original problem was that google searches were being redirected and that machine no longer even recognized the fact that a DVD/CD-ROM drive was attached. Hitman Pro got rid of the redirect problem, but I have had continued problems with blue screen errors. Also, when I first boot up the computer, something is temporarily disabling the firewall. The firewall will re-engage on its own after a few minutes. MalwareBytes, SUPERAntiSpyware, Hitman Pro have been unsuccessful at removing the malware, even with the help of defogger. GMER cannot completely run without either freezing the entire computer or throwing the blue screen of death unless it is run in safe mode with devices unchecked - at which point it finds absolutely nothing. Last attempt to run GMER in normal mode with devices unchecked resulted in a blue screen error that said the that a file named kwliypod.sys was responsible for the fatal error. Also, when I start in safe mode, in the list of drivers generated just before booting up, I can see the iaStor.sys file that Hitman Pro marked as Malware as well as a file called atapi.sys that I am pretty sure I have seen on other forums here as being part of one of the viruses causing problems right now. They may be nothing, but trying to get as much info in here... Read more

A:Malware/Virus Destroying System

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 46

I am working on a friend's system that was infected with the System Restore Virus/Malware. He would get numerous popup messages about system issues & such & all his desktop icons & personal files were hidden. I ran Malwarebytes which took care of most of the issue except that the left click button on the mouse still does not work on most things ie. .exe icons, web buttons, etc. I am at this pont at a loss, I have never come across anything like this before. I have also uninstalled & reinstalled the mouse.

The system is Windows Home Premium 64 bit with 6 gb memory.

I ran HiJack This & the log is below.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:32:21 PM, on 11/1/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Sony\PMB\PMBVolum... Read more

A:System Restore Virus/Malware

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/425925 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 46

Hi, I have a problem where my system is slowing down. All normal activites like using a browser, program, let alone play a game, has become nearly an impossible task. This is because there is a huge delay, and it is very frustrating for me.
I have done all possible I can to my knowledge, but now I need Your help. I have used Superantispyware, Avast!, Malwarebytes Antimalware and Trusteer Rapport to protect my pc/find any virus/malware but there is no help. What should I do?

My specs are Windows 7 64 BIT Intel Core i7 2600K @ 3,40 GHz Intel Corporation DP67DE 8 GT RAM DDR3 1 GT Geforce GTX 560

Just ask and I will write more specs if needed.
Thanks in advance!
 

A:Virus or malware slowing system down

I am sorry if I sounded a bit demanding or tight but I was trying to think too many things at same time But really I am stuck in this situation.. I just noticed that my net has stopped responding fast(wait wait until connection timeout) or just ridiculously slow down speed. I am on shared network(dormitory).. Could it be possible that someone's gotten into my pc?
 

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RELEVANCY SCORE 46

Hi,

My system was in perfect condition.But I had to take a 2 week break and lot of people had access to my system so I really cannot tell how my sytem got infected.

On returning, I could easily sense something wrong with my system and used sophos anti virus.There was an entry which required cleanup. I did cleanup. But eachday I startup my system,I could see this entry in quarantine.On opening the location nothing could be seen and each day I will go on doing the cleanup. But the entry will be seen next day.
The system also hangs regularly
The Hijack Log file is posted here

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:38:51 PM, on 10/26/2009
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
f:\altera\90\quartus\bin\jtagserver.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\Analog Devices\Sound... Read more

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RELEVANCY SCORE 46

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:20:17 PM, on 1/31/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\My Stuff\My Downloads\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Inte... Read more

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RELEVANCY SCORE 46

when my laptop was new i never saw these folders named $RECYCLE.BIN and SYSTEM VOLUME INFORMATION and now i think my laptop is infected with a virus because i got these files through a pen drive, that means its a virus or a malware b'coz it spreads and many people have got this because of my laptop. but none of the antivirus i used such as avira, Avg, Mcafee and eset online scan have detected it till now. I don't know what to do. please help me to get rid of this thing.

A:virus, malware or system file?

Sorry, but absolutely no idea what you are talking about. Please try to restate your question so we can understand it.

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RELEVANCY SCORE 46

I am running XP and my computer seems to boot fine. However, I cannot seem to open any program or file.

1) Nothing happens when I double-click an icon.
2) I cannot right-click an icon to get a menu.
3) I cannot select an item from the start menu, either with the mouse or a keyboard command.
4) Ctrl+alt+del command does not seem to work.

Am going to see if I can start up in Safe mode and run anti-malware software (or anything) that way.

Help?

A:system problem or malware/virus?

Can you open Task Manager?
Let us know if you can get into safe mode

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RELEVANCY SCORE 46

Not sure if something is on this pc that is causing it to run sluggish. Was wondering if anyone could take a look at the log file and see if it has some sort of infection. Startup is a bit sluggish and the internet can take a while to start up. When i minimize or close out a window, the desktop icons can take a while (approx 30 seconds) to refresh. Not getting any error messages, pop ups or anything like that. Just seems very sluggish.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:49:27 AM, on 8/13/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\vVX3000.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed... Read more

A:Sluggish system virus/malware?

Hi there,

Nothing is jumping out at me but we could look alittle deeper...

Do you know how much memory this system has by any chance? The Startup list looks a bit bloated.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
 

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RELEVANCY SCORE 46

Hi there!
im just a newbie here,

just wanna ask of how can i restore my system back to normal after
virus .EXE infected my whole system , Notepad; Regedit; command prompt and many other
application are got infected by that virus or how do you call that a malwre?

ive scan my system using spyware doctor and did all the steps that ive red
in this forum, but it didnt solve my problem.

other problem is ive downloaded COMBOFIX.EXE from here
ive run it and after the Green Loading Interface it just stop
and not running anymore, i did it several times but it just
keep on stopping after it loads. i already downloaded a copies
of Combofix but still doesnt work

im using Windows 7 ultimate..
hoping for your responses.. =)

Best regards and many thanks

-GiL

A:Virus; Malware or etc. Infected my system

hello,

please help..
can anybody help me here..

lot of thanks...

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RELEVANCY SCORE 46

Hi...I hope someone can help me with this one: My pc was infected with Conficker in late Jan/ early Feb. I system recovered, disinfected, and scanned with malwarebytes, AVG, Superantispyware, as well as Mcafee til everything came up clean. All I had connected was the router, cable modem, and Dell 720 printer or Brother MFC420CN--I'd alternate. Before the virus was discovered, both printers began printing blank pages, when they were working fine before.

The pc is a dinosaur--a Compaq Presario and it's running on Windows XP SP3. It is connected to my cable modem and router. My daughter's laptop, a Dell Inspiron 1200, also running WinXP SP3, was also infected, disinfected, and scanned til everything read ok. The pc's browser was ie; my browser of choice is now chrome or Opera. The laptop now browses with Firefox.

Early last month, some of the same symptoms crept back--my security programs couldn't be opened/disappeared; ie was gone, etc...i was unable to start in safe mode and shortly after Windows couldn't be read/found at all. When first trying to start in safe mode, hal.dll couldn't be found...then more files couldn't be found...then finally nothing.

Disinfected...Ran all the malware removal tools again; applied all patches; etc...til scans came up clean.

Decided to reinstall printer...updated drivers...same problem...printer "printed" blank pages. Ink is ok; settings ok... That was 2 days ago.

Today my desktop icons are a lot... Read more

A:WHAT IS UP WITH MY SYSTEM?? IS IT VIRUS/MALWARE RELATED???

I am sorry that your computer is bewitched !!
Do you know how to open the cover of your computer ??
I am suggesting that ;
1. You unplug the computer power from the back .
2. Open the case to expose the main board and the battery.
3.Be carefull and press the little tab on the battery and let it pop-up enough so it doesn't touch the socket .
4.Clean the battery with alcohol and a cotton cloth .
5.Put battery back in the computer BUT dont touch the battery with your fingers,our fingers always have some oil
on them.
Plug the computer back in the wall and turn on.
Press F1 or delete and boot into BIOS.
check that your hard drives are correct and your boot sequence is right and press F10 to save.

Many people get a virous in their BIOS and don'tever know it.
Good Luck

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RELEVANCY SCORE 46

Hi...I hope someone can resolve this one for me: My pc was infected with Conficker in late Jan/ early Feb. I system recovered, disinfected, and scanned with malwarebytes, AVG, Superantispyware, as well as Mcafee til everything came up clean. All I had connected was the router, cable modem, and Dell 720 printer or Brother MFC420CN--I'd alternate. Before the virus was discovered, both printers began printing blank pages, when they were working fine before.

The pc is a dinosaur--a Compaq Presario and it's running on Windows XP SP3. It is connected to my cable modem and router. My daughter's laptop, a Dell Inspiron 1200, also running WinXP SP3, was also infected, disinfected, and scanned til everything read ok.

Early last month, some of the same symptoms crept back--my security programs couldn't be opened/disappeared; ie was gone, etc...i was unable to start in safe mode and shortly after Windows couldn't be read/found at all. When first trying to start in safe mode, hal.dll couldn't be found...then more files...then finally nothing.

Disinfected...Ran all the malware removal tools again; applied all patches; etc...til scans came up clean.

Decided to reinstall printer...updated drivers...same problem...printer "printed" blank pages. Ink is ok; settings ok... That was 2 days ago.

Today my desktop icons are a lot larger and my system is running sooo slowly! I tried starting in Safe mode, but was unable to: hal.dll couldn't be found. I am able to s... Read more

A:Is this virus/malware related??? What's up with my system??

Hello sharoncrunch,

We need something to work with here. Please follow the instructions in our sticky topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

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RELEVANCY SCORE 45.6

two days ago my mother managed to get a downloader.gen trojan/malware on my computer and it has been going haywaire ever since. Main symptom is the system clock, it takes about 5 seconds to go through a minute but my BIOS clock is normal. I think the initial downloaded file was a TR/dropper.agent.adti according to AntiVir and has since then installed the downloader.gen and a handful of sites were displayed in my menu bar (SMS Trap, VIP Casino, Cheap Pharmaceuticals and three more). I have gone through a combofix which I thought cleared it out and have since then reovered my system. But the system clock is still bugged and my taskmgr.exe is taking up 20-30% of cpu.

I hope someone can help me out with this because I'm at a loss...

Update: there is now also a virus in the bootsector. And after 30min to an hour internet stops working and the system is so clogged it needs a reboot. I'd be reinstalling windows from scratch but I only have a recovery CD and am not sure whether you can 'clear everything' with that.

HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:22:28, on 9.3.2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Acer\Preload\Command\AlaunchX\AlaunchX.exe
C:\Program Files\Acer\Empowering Technology\SysMonitor.exe... Read more

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RELEVANCY SCORE 45.6

This is not a really old system but it has run slow since day one. I've checked it with spybot, ad-aware, Norton, ccleaner, but cannot figure out why it is so slow. there are 6 or 7 user accts on it... will that make it slow? The other systems in the office just like it run fine. I've just increased the ram to 2g, but it still drags more than the other systems.I've gone through the Hijack this log in the past and didn't find anything, but I may not be clear on just what to look for in HJT.Below are the log files from today and I would be most grateful if someone can point me to what may be causing this system to run so slowly. ALso, I just realized, the other systems may be on XP Pro but this one is XP home.zdbMAIN.txtDeckard's System Scanner v20071014.68Run by AIrwin on 2008-06-09 16:43:51Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --89: 2008-06-09 23:44:20 UTC - RP835 - Deckard's System Scanner Restore Point88: 2008-06-09 10:29:08 UTC - RP834 - System Checkpoint87: 2008-06-08 10:16:39 UTC - RP833 - System Checkpoint86: 2008-06-07 06:16:35 UTC - RP832 - System Checkpoint85: 2008-06-06 06:15:18 UTC - RP831 - System Checkpoint-- First Restore Point -- 1: 2008-03-12 01:39:12 UTC - RP747 - System CheckpointBacked up registry hives.Performed disk ... Read more

A:Not Finding Virus Or Malware But System Still Slow.

Hi and Welcome to the forums.Is this PC actually connected to a vital network with sensitive data involved??[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4de2bd9a-31df-11dd-a2c7-001320e67247}]AutoRun\command- ermvu8.cmdexplore\Command- ermvu8.cmdopen\Command- ermvu8.cmdhttp://www.trendmicro.com/vinfo/virusencyc...ACJ&VSect=TIf so,Id be pulling it ASAP and resetting every login name password and access code network wide.Just no telling whats went on since this bugger arrived.Download ComboFix from Here or Here to your Desktop.Double click combofix.exe and follow the prompts.When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next replyNote: Do not mouseclick combofix's window while its running. That may cause it to stall

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RELEVANCY SCORE 45.6

Hello All,I was on my computer the other night and all of a sudden everything on my computer started to go wacky. A program called system fix popped up on my computer (and it is currently a program on my lifeless desktop). I looked it up online instantly and found (on http://www.bleepingcomputer.com/virus-removal/remove-system-fix) that it was similar to another problem I had recently had with another virus. I ran rkill and malwarebytes accordingly over night. When i woke up in the morning, not only did the problem seem to become worse, but my computer had lost many of its programs/ they say they are empty (I have seen on many forums that this is a common problem). Another problem I am having is that the programs that are present are not running. I can not open the internet on the laptop, and all of my applications do not run. So I am having problems running all of my antivirus/Malware software. I have downloaded roguekiller, rkill (Both .exe and .com), malwarebytes, and exefix (http://www.winhelponline.com/blog/file-asso-fixes-for-windows-7/) on a usb drive in order to try and execute them on the laptop to no avail. So to sum up everything: No internet, applications not working, possibly system fix, and I have tried an exefix. Please help! I have tried multiple things in order to get rid of this bug and it is quite tough. I would appreciate any and all help.Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

A:Windows 7 Virus/Malware/Trojan- System Fix?

OK, Do not run a registry cleanerif you you haven't.Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file firstThis infection changes settings on your computer so that when you launch an executable, a file ending with .exe, it will instead launch the infection rather than the desired program. To fix this we must first download a Registry file that will fix these changes. From a clean computer, please download the following file and save it to a removable media such as a CD/DVD, external Drive, or USB flash drive.FixNCR.reginsert the removable device into the infected computer and open the folder the drive letter associated with it. You should now see the FixNCR.reg file that you had downloaded onto it. Double-click on the FixNCR.reg file to fix the Registry on your infected computer.Have you trieds Safe Mode with Networking?Run MBAM if you can now.

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RELEVANCY SCORE 45.6

Not the same computer in the Virus, Trojan, Spyware, and Malware Removal Logs Forum-MGI have another topic open right now regarding this same computer. Yesterday's Avast anti-virus scan on the XP Pro OS never completed and the system shut down adn kept rebooting itself into XP all night long. This morning I opened the Win2k OS without a problem and I have run the Malwarebytes anti-malware program in there and found 63 infections. Most of them were Trojan names. I saw one that had the rootlit word in it. I have a copy of that report if anyone is interested. My concern is this: Do these two OS share the exact same bugs or do they act seperately? I do not know much at all about computers and I ask this questions because whenever I am in either OS and I execute a defrag, both OS have the exact same disk drives on them. There is a C: E: and F: to defrag and clean up. How can I tell if they share all components or am I asking the wrong question here. Can the Win2K OS do the job of cleaning up this computer or do I have to clean up btoh OS on it in order to continue? For now, no one has answered my post regarding the sequential order i should use to begin cleanup of the computer. Do you start with anti-virus cleaning and then malware cleaning and then spyware? Now that I'm not able to get into the XP Pro OS then can I get all bugs out utilizing the good OS?

A:Does a dual boot system get the virus/malware in both OS or just one?

Good evening. Do these two OS share the exact same bugs or do they act seperately?If you are asking if whatever infections you have picked up will affect both operating systems, I would say not - but I don't know for sure as it depends on exactly how the malware has been crafted.I ask this questions because whenever I am in either OS and I execute a defrag, both OS have the exact same disk drives on them. There is a C: E: and F: to defrag and clean up.A defrag tool will scan the PC for any hard drives and offer to defrag them. It doesn't matter which drive the tool is on, or which partition within that drive, only whether or not it can see any drives to assess for cleaning up.How can I tell if they share all components or am I asking the wrong question here.Each operating system will be self-contained, having it's own hard drive, or partition within a drive, depending on how you installed them. While there may be identical files within each OS, they will belong to that OS and not be actively shared.Can the Win2K OS do the job of cleaning up this computer or do I have to clean up btoh OS on it in order to continue?While malware scanners can access and remove any malicious files that they find on your hard drive(s), regardless of which OS they are running within, some scans will need to be run with a particular operating system active in order to diagnose any issues.Do you start with anti-virus cleaning and then malware cleaning and then spyware?These days these terms are prett... Read more

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RELEVANCY SCORE 45.6

i am getting virus report and malware/spyware reports poping up in my system tray with the yellow triangle sign. Also have the security 7.1 tool bar in my explorer windows and popups to download spyware removers. i have run my spyware and malware removers with no luck. following is my hijackthis and combofix logs. please helpHIJACK-Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:08:29 PM, on 11/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\PROGRA~1\AT&TGL~1\NetCfgSv.EXEC:\Program Files\Sprint\Pantech\Sprint PCS Connection Manager\PWIUtilityService.exeC:\WINDOWS\system32\HPZipm12.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\MsPMSPSv.exeC:\WINDOWS\System32\svchost.e... Read more

A:Virus And Malware Reports In System Tray

Hello!You might want to save this page on your favorites, so you can find it again when you return.Please take note of the following:I will be handling your log and helping you, please do not make any system changes yet. The process is not instant. Please continue to review my answers until I tell you that your computer is clean. Be patience.The fixes are specific to your problem and should only be used for this issue on this machineIf there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.Please reply to this thread. Do not start a new topic.Please give me some time to look over your log and I will get back to you as soon as possible.

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RELEVANCY SCORE 45.6

Hi
I wonder if you can help, please.
About 2-3 weeks ago I started to get pop ups that looked like they were from Microsoft/Windows. They suggested I perform scans and this I now know was the System Fix Malware. These developed into multiple pop ups.
In desperation I have run several anti spyware/malware programs. Too many to remember all. The main ones have been rkill.exe, Combofix, Malwarebytes.
All external signs of System Fix now seem to have disappeared but my PC is still showing strange characteristics that I list below.
I wonder whether
a) the malware is still operating in the background
or
b) all the different anti malware programs and scans etc have done other damage.

When I power up I am getting
1. 'Found New Hardware Wizard' box appears with the new hardware described as "Unknown"
2. 2 x Desktop.ini- Notepad boxes appear with the following words/characters
a) [.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787
and
b) LocalizedFileNames]
McAfee Online Backup [email protected]:\Program Files\McAfee Online Backup\oem.dll,-20101

When logged on
1. It is slightly slower to respond than I remember it to be
2. After approx 20-30 mins on the internet I hear the processors making rapid clicking noises and the page will freeze for 5mins before returning to normal.
3. The DDS scanning screen appears every 40 mins or so ever since I ran it to produce the log you need.

I run Windows XP Home Edition SP3 on a... Read more

A:Malware/Virus problem that started with System Fix

Bump please

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RELEVANCY SCORE 45.6

Hi. I have a pc with windows XP home edition installed. So far the system has been running ok and all viruses and or malware had been removed with NOD32 AV software. Couple of days ago i noticed that system started running a bit slow and it sometimes freezes. (i have Intel Core2 6600 model processor -2,4Ghz with 4GB ram memory installed so it shouldn't be too slow). I tryed to install some of the a/v software when i got the pop up window that some of the system files were replaced by some third party software and that i should insert WIN XP cd to reinstall original files. After i inserted WINXP cd, computer rebooted. Anyway, i scanned it with lavasoft, with windows defender and NOD32. Every time the software finds some malware or viruses, but it simply can't be removed. I dissabled system restore, booted the comp into the safe mode and scaned again.. The same thing happened and it didn't help at all.. .How can i reinstall only WIN XP original system files that had been replaced with malware or virus??? I tryed sfc / scannnow option, but it also didn't help, it just scanned the comp and did nothing... Please advise... Thanks!

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RELEVANCY SCORE 45.6

What is your opinion on this? Should we run the virus and spyware scans or should we just wipe and restore default settings? I have a good virus and spyware removal method that works very well. However, it is TIME consuming and I'm looking for an alternative. Does anyone have a good standardized procedure to do the restoration? I'm just trying to standardize my services to cut back on time spent working the machines.
Also, it's been my experience that restoring to factory settings only opens up hours worth of updating and installing essentials such as java and adobe products.

Thanks in advance for your help.
 

A:Virus/Malware removal VS System Recovery

There are mostly just educated opinions on this subject.
There probably will never be a hard and fast rule that is optimum for all cases.
My own is that if the infection is of the Remote Access type, that is.. a rootkit, boot sector infection, or a remote access trojan, the machine should have the OS re-installed.
Otherwise, you can never know what changes were made to the Security settings, even after cleaning.
If you have a business fiximg machines, that is the most certain resolution for customers.
I would certainly lean toward a re-install if the machine were used for financial transactions like brokerage or online banking.
One of Microsoft's blogs on the subject of RATs is here: http://technet.microsoft.com/en-us/library/dd632947.aspx
You have an advantage over help sites, in that you can do a re-install, while a lot of victims don't have enough knowledge to perform it properly themselves, even with available help.

If the machine were buried in tracking/adware items, but no sign of remote access infection, I would lean toward disinfection.
Adware tends to be less of a direct threat to the owner, although it can totally disrupt computer activities.

If the primary infector is a trojan downloader, then you don't know the ensuing payload(s), so it's a guessing game.
In that case, I would base the action strongly on the intended use of the machine.

All this suggests that you need to do enough work to identify the culprit(s), then decide how to proceed... Read more

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RELEVANCY SCORE 45.6

Have virus protection and firewall. Typically use CCleaner and Adware on occasional basis to scan and clean. Recently received an IPOD for Christmas and downloaded my cds to the computer. This was about the time I noticed an occasional freeze when playing online board games, as well as hearing my laptop run significantly more. I have done scans and reviewed the processes running on my system and am not experienced enough to know what I am looking for. I am a teacher and with the semester starting next week ~ I want to make sure there is nothing wrong with my system. I have used hijack this before with great results ~ so thought I would try again. It stated that my "system denied write access to the Hosts file." So I came across your site and followed the instructions for running the ddr.

I have attached the "attach" file. The following is the dds.txt

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Lisa at 20:44:25.36 on Thu 01/13/2011
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_23
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3837.2126 [GMT -6:00]

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ======... Read more

A:Can not find malware or virus ~ but system freezes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 45.6

It appears my system has been hijacked. I've tried a few old tricks from years ago to clean things up, and of course they don't work now. Windows defender has been disabled and I can't enable it, Malwarebytes can't find anything after running Rkill, Avast cannot load or update and I have drive by pop ups all over the place.

Here are the . DDS logs

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 11.0.14393.953 BrowserJavaVersion: 11.101.2
Run by Owner at 7:28:10 on 2017-04-15
Microsoft Windows 10 Home 10.0.14393.0.1252.1.1033.18.2005.1127 [GMT -6:00]
.
AV: Avast Antivirus *Enabled/Updated* {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Avast Antivirus *Enabled/Updated* {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
FW: Avast Antivirus *Enabled* {B693136B-F6EE-DD1C-A0EF-229B8B0B29C4}
.
============== Running Processes ================
.
C:\WINDOWS\system32\dwm.exe
C:\WINDOWS\system32\sihost.exe
C:\WINDOWS\Explorer.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
C:\WINDOWS\system32\DllHost.exe
C:\Windows\helppane.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.ex... Read more

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RELEVANCY SCORE 45.6

My anti-virus system detected malware in my computer. But malware blocks it. Anti-virus shortcut just disappeared and when i try to run it i get 0x80073b01 error. I tried some malware deleting programms but i still get this error. Please help me! Here's my FRST scan results:  can't load it for some reason :/Edit: Merged FRST log post with original post for help.~ Animal

A:Malware blocks my anti-virus system

My anti-virus system detected malware in my computer. But malware blocks it. Anti-virus shortcut just disappeared and when i try to run it i get 0x80073b01 error. I tried some malware deleting programms but i still get this error. Please help me! Here's my FRST scan results:
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-06-2015
Ran by ignas (administrator) on GVAZDIKAI on 21-06-2015 22:09:12
Running from C:\Users\ignas\Desktop\da
Loaded Profiles: ignas (Available Profiles: rasa & ignas & simas)
Platform: Windows 8.1 (X64) OS Language: Lietuvių (Lietuva)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(SurfRight B.V.) C:\Program Files\HitmanPro\hmpsched.exe
(ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
(ASUS) C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe
(Atheros Commnucations) C:\Windows\Sy... Read more

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RELEVANCY SCORE 45.6

I have a computer under my care that is acting strangely. The problem manifests itself in iexplorer.exe . The program is eating up TONS of memory sometime 80k, and shows up twice in the task manager when it is only running one instance of the program. It's IE8. I've run spybot search and destroy, AVG virus scan, and the Malicious Software removal tool, to no avail. i'm running Windows Xp professional Version 2002 SP 3. Confession: I did run combo-fix and it repaired an infection at C:\windows\system32\kernal32.dll .
____________________________________________________________________

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RELEVANCY SCORE 45.6

Hi all,

I did some searching around the net and on these forums but haven't found an exact solution.

I got some sort of virus or malware that "disabled system restore through group policy". I searched and found solutions on how to enable it by using the Start>Run program. But when I type in 'regedit.exe' to enable the restore my computer just freezes. I am on Windows XP home and this is my personal laptop. I can't really do anything through safe mode either.

I do know how to enable it but I just can't get there because the computer freezes.

Is there a way to enable system restore by typing something into Safe Mode with Command Prompt? If I could do that then I know how to execute a system restore through command prompt so it would fix it.

Any advice is appreciated. Thanks.

A:System Restore turned off by virus/malware

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 44.8

hello

hope you can help me to fix this
here is my information

thanks a lot

dan.



Deckard's System Scanner v20071014.68
Run by Danny on 2008-02-10 14:55:23
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
64: 2008-02-10 14:56:54 UTC - RP307 - Deckard's System Scanner Restore Point
63: 2008-02-10 14:15:24 UTC - RP306 - Installed Java(TM) 6 Update 3
62: 2008-02-10 14:09:29 UTC - RP305 - Removed SUPERAntiSpyware Free Edition
61: 2008-02-09 23:02:19 UTC - RP304 - Installed SUPERAntiSpyware Free Edition
60: 2008-02-09 22:46:25 UTC - RP303 - Spyware Doctor: Cleaning Threats


-- First Restore Point --
1: 2007-11-18 00:08:31 UTC - RP244 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 192 MiB (512 MiB recommended).


-- HijackThis (run as Danny.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:59:52, on 10/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsa... Read more

A:trojan horse system error virus malware

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

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RELEVANCY SCORE 44.8

Using Edge browser on Windows 10 I got this pop-up:
 

 
It has changed the browser default page setting so that when you kill Edge by task manager and restart it, it opens the same window again. I've tried disabling the network, but even with no internet access, when you start Edge it brings up the window. I ran Malwarebytes but it didn't find anything. I ran AdwCleaner, it also didn't find anything. It only affects Edge, IE is OK. Any help appreciated.
 
 

A:“Debug malware error 895-system 32.exe failure” virus

You can try this: Currently it seems to be not available to reset Microsoft Edge. we may choose to clear browser data under ...->Settings->Clear Browse Data, choose what to clear part.
 
CCleaner will allow you to view and control the startups and tasks for Windows and your browsers. If you can download CCleaner, do this:
Don't know how CCleaner will interact with Edge....
 
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
 
Post the three lists mentioned below using CCleaner:
 
Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.
At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next
post. Please do that.
 
Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you
will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.

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RELEVANCY SCORE 44.8

Hi! Just yesterday my computer started to go bizaard on me. It keeps appearing this critical system errors! message so i did all the adware scan, and virus scan but it doesn't improve. When i click on the message it show me to virus-busters do i also did a free scan... anyhow, here is my hijackthis log... and thanks for helping me...

Logfile of HijackThis v1.99.1
Scan saved at 7: 06: 08 AM, on 09/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Program Files\Sygate\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
H:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.ex... Read more

A:Critical System Errorrs! due to adware, malware, or virus??

Hi lana,
I recommend you Subscribe to this thread (if you have not already done so) so you are notified of any replies via email
To do this :
Click Thread Tools, then click Subscribe to this Thread
Make sure it is set to Instant Notification by email, then click Subscribe

You may wish to print out a copy of these instructions to follow while you complete this procedure

I need you to download some programs to aide in our fix :Do Not Run Them Yet

Download SmitfraudFix? by S!Ri to your Desktop.

Download ATF (Atribune Temp File) Cleaner? by Atribune

Download and Install AVG Anti-Spyware? by Grisoft

Launch AVG Anti-Spyware, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update AVG Anti-Spyware to the latest definition files.
On the main screen select the icon Update then select the Update now link
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Close AVG Anti-Spyware

Reboot to Safe mode
Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter

Double-click smitfraudfix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr... Read more

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RELEVANCY SCORE 44.8

Hello!
 
Before my laptop gave me a blue screen I was getting pop ups from malware bites saying malicious website blocked c:\windows\explorer.exe IP 5.149.250.194 outbound port 53573. I would also get the same message with an IP 5.149.251.52 port 49498.
 
My computer had a very high CPU usage with multiple iexplore.exe running at one time. I downloaded various malware software to try to clean things up but nothing worked. Just as I was signing into your introduction forum, I got a blue screen and the laptop shut down. I am now using our desk top which is slow and a beast but we love her   Any help would be appreciated!

A:Malware Infection has crashed my laptop

Hello there  
 
I'm LighthouseParty and I'll be assisting you with your concern today. Please keep in mind that I have a few guidelines I need you to follow:
Don't run any other tools other than what I provide you with.
Don't install/remove any programs other than what I provide you with.
Don't perform a system restore unless I ask you to.
 Download MiniToolBox
Click here to download MiniToolBox to your desktop.
Double click MiniToolBox.
Select the following and then press go.
Post the log in your next reply.
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
 Install and run a scan with Malwarebytes Anti-Malware
Click here to download Malwarebytes to your desktop.
Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
On the dashboard, click update now.
After that, click scan now - the scan will now begin.
When the scan's completed, select apply actions - make sure the action is quarantine.
Restart your computer.
How to get the log.
On the dashboard, select the history tab and click application logs.
Select the log which has the time and date of when you did the scan.
Click copy to clipboard and paste it into your reply.
 Download Security Check
Click here to download Security Check to your desktop.
Double click SecurityCheck and follow the on-screen instructions.
A log should open, called checkup.txt.
Please post... Read more

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RELEVANCY SCORE 44.4

Hello guys,

I am hoping someone can help. I am reasonable up to speed with everything concerning computers, but obviously lacking a little on the security front. Last night my machine started acting a little funny. I got a pop up from spyware doctor to say AntiVirus Files detected so I obviously clikced block, and I kicked off a manual spyware doctor scan.

Looking at the history spyware doctor had blocked nokia 95 suite and get right from access a file. At this point I also manually turned on AVG 7 and kicked off a virus scan. The system started complaining that files were missing. Spyware doctor had more and more reports appearing from the blocking of programs, including from my other halfs temp internet files. Then AVG start saying that it had detected threats so put these in quarantine to review, even though some were system files etc. PC then turned off. All in around 5 minutes.

so I started up again and had a raft of errors, oleacc.dll missing for programs etc and no virus program will open up. I cannot get to add / remove programs. I cannot uninstall spyware doctor as it has been removed, I cannot reinstall spyware doctor as it won't allow it.

So I have installed HJThis and looked at log, saw two process running, this time in my temp internet files setup.exe and _startup.exe. Killed those. d/l and installed superantispyware and did a scan, claned all files, but mostly just cookies. D/l and installed DrWeb clean thingy and is came up with nothing. So, gave in ... Read more

A:HELP - virus / malware - system components removed, all antivirus disabled

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RELEVANCY SCORE 44.4

Could use help on this one. I am trying to fix my buddies Acer Aspire 5735 and I get past the main password and get into the utilities screen and receive a system password. I have tried for over an hour different passwords but to no avail. I tried to just get into the boot menu which i can. But every option available starts up and then restarts the computer. None work not safe mode enable boot log restore system services last known config nothing. I tried running a vista recovery disc wont load. I tried to run a new installation disc nothing. I even called Acer tech support and they said they dont put them passwords on their machine and a program had too.

Any suggestion what I can do or what could be causing this issue?

Thank you Ray
 

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RELEVANCY SCORE 44.4

Hi everyone,
First off, thank heavens for this forum. You guys are awesome for this. I have been unemployed for the past 11 months and I desperately need my pc for job searches and networking and can't afford to drop it off to get it fixed.

Okeydokes, I've been having attacks every couple of months from malware that have been resolved by Rkill up until this last monstrosity. The first time I ran the Rkill as iexplore and it froze my computer, I could not access anything. I had to restart and again, try it. It seemed like it helped, it unhid my desktop. however, when I tried to run Malware, it didn't update. I've run Symantec on this as well,. No luck. I have followed the instructions using Dfogger, and all. (I can't get the backup system squared away since I am reticent to subject the computer to further reboots without guidence. I'm ok with it, I've made peace with it if I lose stuff) I am including the DDS and the attach notes for your review. Many thanks.
.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_24
Run by Janie at 14:08:45 on 2012-01-18
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.286 [GMT -5:00]
.
AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k... Read more

A:"System Check" virus-RKill did not work/No Malware update

Additionally, the issues with malware viruses have occurred immediately after a Yahoo update, a Windows update, Java Update, Adobe Update.

I know it will take some time to clean that mess up, so thanks again in advance in assisting this damsel in distress.

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RELEVANCY SCORE 44.4

Hi,

Our second computer, a Toshiba laptop, seems to have been infected by something bad. When I log into Windows XP, the desktop background is replaced with a blue background and a box that says, "YOUR SYSTEM IS INFECTED! System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommended to use spyware removal tool to prevent data loss. Do not run any application before all spyware removed." I tried running MBAM, but it would not let me. I can't get into my browser to download any tools. I have turned off the wireless adapter now because I read this could be a security threat. Any help would be greatly appreciated. I'm using another computer, so perhaps I can burn any tools that I will need to a cd to use on the laptop.

Thank you so much.

John

A:Virus/Malware INfection. Fake background saying, "YOUR SYSTEM IS INFECTED"

Do you have Malwarebytes?

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RELEVANCY SCORE 44.4

Hello,
My computer has developed a nasty virus. I am using windows xp and I tried system restore but it wouldn't go past the "confirm restore point selection page". I tried to run malwarebytes and it wouldn't open that it. It won't let me install hijack this either. When I go onto the internet to do some searching as to how to kill this bastard, some of the google searches bring a pop-up that says that the site is not allowed and then it goes to ie cannot display this page.

I would love for any help as I'm close to seeing how far a toshiba laptop can fly.

Thanks,

mtime

A:virus won't allow anti-malware software or system restore to work

Rename this file:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeto this:winlogon.exeThen double-click the renamed file and see if it will run.

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RELEVANCY SCORE 44.4

My laptop is infected with a malware or virus. it is making system slow, random sounds/voices play out of speakers.
I have AVG Free antivirus. It scans but is unable to remove the "Trojan".

I am attaching log files after running DDS and RootRepeal

Please help!

A:Malware/virus - system slow, random mails, sounds

Please close this post as I was able to clean up my machine.

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