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2 months out of warranty

Q: 2 months out of warranty

Hi, Inspiron 13 7000, 2 months out of warranty and they are telling me its tough, pay for repair at 80% of original cost, if this is not uncommon then is this a design fault that can be challenged ?
Pretty poor customer service, theres no way the part is costing them that.

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RELEVANCY SCORE 200
Preferred Solution: 2 months out of warranty

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 61.2

A warranty is supposidly 12 months yet i have only had mine 1 1/2 months and is says i only have 8 months warranty left, somethings wrong there and looking at the dispute page it looks like you cant dispute it until they says its run out????

A:warranty 12 months ????

Hi Is it registered with HP? When registration occurs the warranty would be adjusted to start from the born on date (I think you press ESC and then F1 to view this). So if you could try that and then ask again if there is still a difficulty.



Happy 2 [email protected]

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RELEVANCY SCORE 60.4

Hi, I have just bought the top end Spectre laptop, but when i used the HP assistant it states I only have 9 months remaining on my warranty?!? Is this correct? if so it's going to be returned!! Dave

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RELEVANCY SCORE 60.4

I have bought the new notebook in the shop on 22 of August 2016.On the HP's site I check the warranty ststus and see:Warranty status: Active (opens help in a new layer)End date: Dec 11, 2016Why only 4 months?In the shop it was said to me, that the warranty term is 12 months.Who is right and who is wrong?If five months later I will go to the HP's service center in any other country,will be my warranty valid or not?

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RELEVANCY SCORE 60.4

Brought new computer yesterday. Refreshed the warrenty information and there is only 4 months left. It should be 1 year day. How is this possible? 

A:New Computer only has 4 months warranty

Hi,Yeah it happens.The date you're seeing is from manufacturing date.You can update HP warranty database by directly contacting HP technical support in your region.Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttp://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlYou can check once again, 1-2 business days after contacting them:http://support.hp.com/us-en/checkwarrantyRegardsVisruth

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RELEVANCY SCORE 60

I bought a Dell Inspiron 15 5567 on 2/01/2017 from Reliance Digital Store Pune. Dell support assist shows that my warranty started on 14/09/2016 and will end on 14/09/2017. As far as I know warranty should start from the date of purchase on the invoice. So I searched a little bit and got to know about the ownership transfer process. I did that 15 days ago but still haven't received any notification regarding the same. Can you guys please help regarding this process. I don't know what to do now as my warranty will end in 12 days.

A:Dell warranty only for 9 months on new purchase

If the ownership transfer doesn't go through, contact the seller to find out why - if the system was originally sold through a grey market channel, you can indeed have transfer issues - your seller should be able to tell you.

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RELEVANCY SCORE 60

About a month ago my computer would not charge. Purchased a new power cord but that was not the issue. The motherboard has went out on the computer. I paid about $1200.00 for this computer hoping it would last me through college. Now halfway though my second year, I'm looking at having to buy a new computer. I have read that the issue I'm having is common for my computer. Have there been any recalls or are there any options I have to get my computer fixed.  Thanks for your help. JTS

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RELEVANCY SCORE 60

I have purchased one Dell Vostro 3546 series laptop 2 days back i.e 4th June 2015. When I checked the Warranty details for my laptop (tag <ADMIN NOTE: Service tag removed per privacy policy>) it shows that the warranty will expire on 24-Dec-15 which is less than 6 months whereas the Dell provides the 15 months warranty for this laptop.
It shows that the product is shipped on 24-Sep-14 and thus the warranty will expire on 24-Dec-15 but how come the warranty will expire when the product was not at all purchased by customer.
I have purchased this laptop from authorized dealer under the bill from Nehru Place and request you to please let me know the solution for my problem.
Thanks
Prateek

A:Dell Warranty less than 6 months on new Purchase

You need to register the system with Dell (transfer ownership to your name) to initialize the warranty.
<<www.dell.com/support/retail/us/en/19/>>
Use the system service tag and the link above.

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RELEVANCY SCORE 60

Hello, I have bought this HP 15 Notebook (product no. N4G35PA#ACJ) from Flipkart.com on 18th march 2016. As per the invoice/purchse date (18-03-2016) and product description (1 year warranty) the warranty should end in 24 March 2016. But I can see (on 16-05-2016) in the HP support assistant window that it is showing "Warranty and services remaining for 8 months". It means I get only 10 months warranty on the product and not 12 months. I registered my product as soon as I received and started using it in March 2016. I donýt understand why it is showing like this. And what do I need to do to rectify the warranty information. Please suggest ASAP. 

A:Warranty Duration showing 10 months

@RoyMoon

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 59.2

Two issues here: 1. purchased the laptop 12/04/2016 - Warranty expired 14/08/2016 (4 months) 2. Laptop has been increasingly unuseable due to significant flickering on screen then moving to sleep mode.Ive updated all drivers, also completed a reset but to no availAlso when coming out of sleep mode I get a black screen but if I run my finger along the top bar (the F keys) the display re appears until it starts flickering again and then to sleep mode Ive a couple of videos that shows this in action Any help would be greatly appreciated Nick   

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RELEVANCY SCORE 59.2

I've been trying to find a solution to this online for a few days now and haven't come across anything. I have a Toshiba Satellite Fusion. It was working beautifully until the other day when I went to use it. It wouldn't power up so I assumed the battery was dead. Plugged it in and the charging light didn't come on but the computer powered on. The laptop recognizes that it's plugged in and shows that the batter has a 100% charge on it but will not run unless it's plugged and will shut off instantly when unplugged. I've tried using another charging cable with no luck and I'm unsure at this point what next step to take. I would pop the battery out and put it back in but this one doesn't have an easily accessible battery and I'm trying to avoid taking it apart if possible. I haven't located a battery reset button on the bottom either.

As noted in the title it's two months out of warranty otherwise I'd just send it in.

Any help on this subject would be greatly appreciated.

Thanks in advanced.

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RELEVANCY SCORE 59.2

The note book we bought will not turn on, the power button lights up but that's it. We have tried all trouble shooting ideas on here. If it's out of warranty what do I do.

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RELEVANCY SCORE 59.2

Hello! I bought a Dell Inspiron laptop several months ago (new) and last week it stopped charging. I sent it back to the manufacturer and they said the AC adapter needs replacing, is not under warranty and I need to pay them ~$159. Can someone tell me why it's not under warranty and if this is true? Thanks. 

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RELEVANCY SCORE 59.2

In December, my laptop starting resetting itself (still in warranty). Its now May, and Lenovo are still refusing to give me a refund or a replacement. I feel I've been very understanding and patient at all the slow failed attempts to deal with the problem, but I'm completely fed up now. I'm a student, so having a reliable laptop is obviously really helpful, but I've spent many weeks of this year without a laptop whilst Lenovo have tried to repair it, and the rest of the time I've had a laptop that resets without warning which means I sometimes lose work even though I save my work regularly and back it up.  In January, it was sent to be repaired, they replaced the hard drive, but the problem still kept happening when it came back in February. In February, it was sent to be repaired again. They couldn't replicate the problem so claimed it was working fine (even though I had sent evidence that it wasn't fine, each reset left reports in the reliability monitor about bug report 124 and that it was a hardware error). So they sent it back unchanged after several weeks. Lenovo told me if the problem was still happening that they would refund or replace it.However, when I reported it still did happen, they said actually it was Lenovo's policy that there must be three failed repairs before they would do that.So in March I sent it off again to be repaired, this time they acknowledged again there was a fault, but they just replaced the hard drive. If it happened befor... Read more

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RELEVANCY SCORE 59.2

warranty showing start date 08/01/2016 and end date as the same date 08/01/2016 i only purchased the pc 08/01/2016

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RELEVANCY SCORE 46.8

I update and save quite a few files each day, and I can see in File History that there are many saved versions for these files.
This would fill up my backup drive fairly quickly, and therefore, I need to reduce 'Keep saved versions' from the default of 'forever' to about 3 months.  But does this mean that all files older than 3 months will be deleted my File History backup?
 What happens to all my files that have only ever been saved once, but are older than 3 months?  Are these retained in File History or deleted?
The forums on File History do no make this very clear.

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RELEVANCY SCORE 46.4

Hello,
 
Okay first of all I would like to say I have been having on going issues for months to almost a year... I have tried everything I can think of... Including wiping harddrives to DoD standards with dban, gparted etc.... I have tried monitering my connections with wireshark...  I have tried several differet anti- (virus and malware) programs including paid version of kaspersky, malwarebytes, bitdefender, eset.....
 
This problem also has involved some black hat hackers compromising my system and bank account, credit card etc all being hit and continueing to do so... I have switched ISPs , changed hardware, thrown away devices including cell phones and laptops... It seems that they were also backdoored into several of my devices and were using several different methods to continue to spread and infect other devices.. These devices include android, iphone, ipod, ipad, netbook, laptop, smart tv and even my dvd player (java).. I have tried to ask for help and seek help for this and no one can figure it out or think this cant be real.
 
I have now thrown out all laptops, and all phones at the same time and started from scratch but having issues on a brand new laptop... I am not sure this is the same issue as before... However, I would like and really appreciate if someone could help me out and view my logs and make sure.. because I have been through hell and back with all these issues.. Loss of finances, time, and sleep... SO, I truly appreciate any and a... Read more

A:Malware, Spyware, And hackers...equals months and months of going insane!! help!

GMER 2.1.19357 - http://www.gmer.net
3rd party scan 2015-06-29 18:38:16
Windows 6.3.9600  x64 \Device\Harddisk0\DR0 -> \Device\00000036 HGST_HTS721075A9E630 rev.JB2OA3J0 698.64GB
Running: 11ybrc3o.exe; Driver: C:\Users\M4M8A\AppData\Local\Temp\kxldypow.sys
---- Modules - GMER 2.1 ----
Module   \SystemRoot\System32\drivers\iaStorA.sys (Intel Rapid Storage Technology driver - x64/Intel Corporation SIGNED)(2014-09-02 06:28:41)                                                fffff800f9c65000-fffff800f9f1b000 (2842624 bytes)
Module   \SystemRoot\system32\DRIVERS\edevmon.sys (Devmon monitor/ESET SIGNED)(2015-01-30 23:13:30)                                                                                          fffff800fa393000-fffff800fa3d2000 (258048 bytes)
Module   \SystemRoo... Read more

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RELEVANCY SCORE 42.8

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 41.2

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.2

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 39.6

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 39.6

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 38.4

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 36

Hello, Earlier this year I had my laptop repaired due to issues with the touchscreen and mouse. My warranty then expired in the middle of this year. Now the hinges/cover that were removed to replace the screen are failing. (I also noticed that the cover clips were significantly damaged during the repair when it popped off) Do I have any options here to get this repaired? This was something they had to touch to do the earlier repair and something I could not touch under normal circumstances. Does anyone have any experiance with this? I can't find a good way to contact the warranty department due to my warrenty being expired.

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RELEVANCY SCORE 32.4

Logfile of HijackThis v1.99.1
Scan saved at 2:37:34 AM, on 9/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org1.1.3\program\soffice.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDO... Read more

A:first HJT log in a few months

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RELEVANCY SCORE 32.4

This computer got a virus several months ago. It redirects the browser and doesn't allow me to do a lot of things, so I got frustrated back then and stuck it in the closet. I fired it up this morning, deleted a bunch of programs, and decided to give it another try. Here's the DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Marc at 16:40:26 on 2012-06-18
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3006.1956 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\1774633010:3443472790.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe ... Read more

A:down for months

I know, being patient is one of the rules, so I apologize in advance. Maybe the title I chose, "down for months" gives the impression that I'm not too interested in resolving this issue - I don't know. I am very interested in getting help with this. I realize this is free voluntary help, and I appreciate that. I noticed that I've had 28 or 29 views, but no one has replied. I'm honestly not trying to seem impatient. Just curious that's all. I have no idea what's wrong with this computer, or how to read that DDS log. My concern is that, since there have been 29 views, I'm assuming those who do know how to read that log have looked at it and decided not to get involved, for whatever reason. If someone who reads the log and doesn't want to help could just leave me a reply saying, "You're screwed - your computer is now an anchor" that would be very much appreciated also.

Thanks again and sorry if I seem impatient. I'm not . . . much

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RELEVANCY SCORE 32.4

Site looks great... But, when you put in OT at work and have a new born at home it's hard to visit your favorite forum.... I had a quicky for the group to help solve - a 3 parter.

1st part - create a user form to display xml data - what is the vba code to display an xml node in a user form text box.

2nd part - create a macro that when run captures the hilighted words in the current PPT slide then displays it in the VBA userform textbox.

3rd part - on the same userform create a button and code that when clicked will add the text from the "selected text" field then add it to the XML doc.

thanks in advance for the input,
Red
 

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RELEVANCY SCORE 32

Got the blue screen while only reading a message board. Had problems with user acct so I made new one. Did a few scans on my own. Security message about setting for IE. Now got a message about illegal operation for something that was sceduled for deletion in system 86 when I tried to use IE or chrome. i switched users to use IE.

A:Unbelievable! Third one hit in 2 months.

You may close this topic already received help.

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RELEVANCY SCORE 32

Logfile of HijackThis v1.99.0Scan saved at 3:12:28 PM, on 2/1/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Apoint2K\Apoint.exeC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Java\j2re1.4.2_05\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Apoint2K\Apntex.exeC:\Program Files\HPQ\Quick Launch Buttons\EabServr.exeC:\Program Files\HP\Digital Imagi... Read more

A:Please Help...2 months old and already problems

Can some1 PLEAE help...I have had lots of help from you in the past and I would greatly appreciate it...when istart up m internet explorere it just ompletely freezes the comp

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RELEVANCY SCORE 32

MOD EDIT: Computer Two ~ OBOK..... I AM on another computer that is infected with the same virus even more so. Here is the HijackThis log for this computer, as well.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:53:22 PM, on 3/22/2008Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\alg.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exeC:\Program Files\McAfee\MPF\MPFSrv.exeC:\Program Files\McAfee\MSK\MskSrver.exeC:\Program Files\SiteAdvisor\6253\SAService.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\McAfee.com\Agent\mcagent.exeC:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\SiteAdvisor\6253\SiteAdv.exeC:&#... Read more

A:Infected For 4 Months

Hello johnmcmullan7,

Welcome back to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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RELEVANCY SCORE 32

G50-80 Laptop (Lenovo) - Type 80L000H2US2016-12-13 17:49 A Lenovo Service Technician has been assigned to diagnose and repair your machine. We expect the repair to be completed within 86 to 88 business days.2016-12-13 14:51 After performing problem determination our service technician has identified the failure. Despite our best efforts to maintain inventory of all repair components, the service part needed to repair your machine is currently unavailable. We are working diligently to obtain replenishment stock and will repair your machine as soon as the part becomes available. 86-88 business day?! What?! Is this normal for Lenovo? 

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RELEVANCY SCORE 32

Hey guys, about 2 months ago my 30" dell lcd went, video card and mobo ( replaced it all except the 30" dell which im still trying to fix) today my 20" dell went, is this is just a coincident or could there be something else im not considering, possibly a faulty APC battery backup, or maybe something in my computer that's causing this.

thanks.

A:2 DEAD LCD in 2 months!?!?!?!

This would be the time I'd start accusing poltergeists. I know they live in my home office and do all kinds of mischief at night while I'm asleep. They've only killed one Samsung LCD monitor here.

In the real world, it's likely a terrible coincidence. It's slightly possible that your APC unit allowed a nasty power glitch to pass in to these guys and kill them. That would be harder than winning the lottery. It's most likely you ended up with the statistical anomaly of two bad LCD monitors, along with that video card and motherboard.

Do you have a lot of power outages and glitches? Do you live in lightning alley or some area with lots of thunderstorms? I still remember the night when there was a thunderstorm here and I saw bolts of electricity flashing along the chain holding the ceiling fan in our bedroom. I fully expected to go downstairs and find our computers in a smoldering pile on the floor. Nothing - fully protected by APC UPS units! Then there was the time at work when a guy hit a power pole with his car down the street and caused a 27,000 volt line to fall on the 600 volt line feeding the building where I work. There were two washing machine sized APC UPS units in the lab - they both were fried and took some PCs with them.

I know this may not help much, but you may have enjoyed reading it.

Bye.

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RELEVANCY SCORE 32

Hi guys.. well first of all thanks for reading my problem ...
Since about May I have been having problems with my Pc but had been finding ways for it to work somehow but today the same problem that has been going on for 3 months started again... I have a Pentium 4 Pc 1.6GHz 394mb Ram and have Windows Xp Pro installed...

The problem is that many times my computer crashes and runs into a blue screen that states that the file "sys32k.sys" has caused an error and the computer has been shut down... another blue screen that appears states that there is a "memory_management" problem and that the computer was shut down and a third blue scrren that appears says that there was a fatal error and that windows could not be started...

this last blue screen appears only whe starting up windows... and the first 2 while I am usually working or simply while on the desktop...

this is making me NUTS... literally...
I have the theory that my Hard Drive is the one with the problem because I have formatted the drive completely about 10 times and made a clean windows Xp again and the same problem appears or that my windows xp is faulty and doesn't install the file -->"sys32k.sys" correctly... I even changed the motherboard and tested it without the VideoCard I recently bought (which I taught was the original problem) but the same occurs.. I also tried using the recovery console that comes in the Windows XP instalation disc and repairing the current instala... Read more

A:3 months of terror with my PC Please help....

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RELEVANCY SCORE 32

this is my second month running vista, no problems (not includeing the self induced kind) i like it.
that is all.

A:two months ,no problems

Ive had Vista for about 2 months no probs aswell... But my graphics drivers havnt been fully developed by nvidia yet.. But im thinking of going back to XP pro x64. Less problems better for gaming

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RELEVANCY SCORE 32

DDS (Ver_2012-11-07.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16447 BrowserJavaVersion: 10.5.1
Run by Nathan at 21:39:59 on 2012-11-13
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: {472734EA-242A-422b-ADF8-83D1E48CC825} - <orphaned>
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
uWindows: Load = C:\Users\Nathan\LOCALS~1\Temp\msdwqrf.com
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll
BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Wi... Read more

A:I've been trying to get rid of these annoying pop ups for months

Hello and welcome to TSF.

I am currently reviewing your post. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification then click Subscribe.
----------

**WARNING**Unfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again.

Unfortunately I have found what is known as the ZeroAccess rootkit on your system. It is an especially nasty infection that can take quite some time to clean as well as may have damaged your system files itself. As a warning, during the cleaning (if you choose to do so) you may lose internet access with this computer and in the end we may need to reinstall the operating system anyway depending on the extent of the infection.

If you would like to continue with the cleaning, please continue with the following instructions and I will be more than happy to help. ... Read more

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RELEVANCY SCORE 32

Hey, so my computer has been BSODing for about 2 months now and I can't figure out why. The Blue Screen View always displays ntkrnlpa.exe as one of the crash addresses but even after research, I can't figure out what to do or exactly what is causing it, as I know that's a Windows kernel. I don't really know what changed back when it started or what drivers were installed at that time. I originally thought it was an external harddrive I got around that time but I think I bought that after the problems started and I've now noticed that the computer crashes even when the HD's not plugged in. It crashes even when I leave my computer on over night. Here's the Minidump log from the past 2 months:
==================================================
Dump File : 101911-23618-01.dmp
Crash Time : 10/19/2011 6:43:34 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x82dfffe4
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x83ae5008
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+415db
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : ntkrnlpa.exe+92008
Stack Address 2 : ntkrnlpa.exe+92f59
Stack Addr... Read more

A:Getting BSOD for about 2 months now

Here's the Minidump log from the past 2 months:Hi jeeberz. Have you tried System Restore? Checked for issues with HDD and memory?Also, what rig are you having issues with?

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RELEVANCY SCORE 32

Hello all. I have recently bought this laptop in February. In the past week it has decided to start crashing on me.... I am not using strenuous software, only youtube, microsoft word and google chrome.  It happens very randomly, the screen will freeze on the current page and then a buzzing noise for 10 seconds will follow.The noise will stop but the screen continues to stay frozen... Only resolved by holding the power button down as both mouse and keyboard are frozen/inactive.  I have searched for solutions.... updating drivers.... reinstalling drivers.... scanning for viruses.... however nothing has come up or resolved this.I am in desperate need of the laptop at the moment due to University deadlines, however the freezing continues to hamper my progress, whilst losing work between saves.  Any solutions would be much appreciated! Thanks in advance! P.S. I do have the HP 1 Year warranty? Aswell as a John Lewis 7 Year warranty.

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RELEVANCY SCORE 32

so a few months ago my laptop randomly began running slow. Nothing was opening and i couldn't connect online. I restarted it and it stayed the same only my laptop wouldn't shut down. I figured it was some form of malware but nothing was picked up when i scanned it. I decided to reset my laptop to it's factory settings but the problem remained.

I was getting help from malwareremoval.com just to be sure there wasn't anything infected on my laptop, which there wasn't and i was referred to this site for help.
so here are my current symptoms

my laptop wont shut down or restart. It wont even go to he windows is shutting down screen, it stays on the desktop (works in safe mode though)

It would start up really slow until i stopped some programs from starting though startup inspector

and i cant update windows. when it automatically updates it gets stuck during the download. When i go to control panel update its get stuck and nothing happens. If i go to windows update the screen turns white and get stuck. I had a bit of success after i used dial-a-fix and managed to get into microsoft update but it jst stayed at the inspecting system part. I've even downloaded xp sp3 from a different site but still does not install.

so im not sure what else i could do so i hope anyone here can help

please and thanks

A:Issue I've had for a few months now

Hi .

System manufacturer and model?

How much RAM installed?

How much free space currently on Windows partition...how large is this partition?

As a start...I suggest running the chkdsk command.

Go to My Computer, right-click on C:, select Properties/Tools tab.

Click the Check Now button under Error Checking, select both options. click Start.

Answer Yes to dialog box which appears.

Reboot the system...the chkdsk command will execute. Upon completion, system will boot into XP.

Louis

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RELEVANCY SCORE 32

For around the past three months I have been getting the bsod. I have changed hds and reformatted twice to load the os but still get this bsod. Whats strange is that the puter may work fine for days and then crash or then start to crash over and over (reformat). I am getting tired of reinstalling the os so is ther anyone here who can read these minidumps and maybe tell me what to look at first, thanks.

A:BSOD 3 months

For some reason I cant read the minidump files. What errors are you
getting when it bluescreens? When you format are you using the
xp format utility?, if so bad idea, xp does a very poor job at that. If
you had os problems before the format, you will more than likely
have the same problems after the format.

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RELEVANCY SCORE 32

Okay. I just did the whole reply with HJT logs and do combofix like a billion times over at GeeksToGo. All the malware/spyware was removed (apparently) from my system. Now, I've been scanning my system weekly with AVG8 and Spybot, but I seem to be missing this trojan thats affecting things on my system.

I CANNOT RUN HIJACKTHIS. It wont let me. I uninstalled, reinstalled, did it 3 times. Cant run it. Wtf? =( The trojan must be pretty serious for it to block a program from me using.

I honestly do not know what to post here because I cannot run Hijackthis. I'm running WinXP 32bit SP3, on a Q6600 quad core at 2.4ghz, 2ghz DDR2 ram, and I need help ridding this spyware from my system. I would attempt combofix and kaspersky myself, but I dont know the scripts for CF and I figure the infection would just outsmart me anyways.

I need some advice on what I can do first, as I have no logs or anything to post here so far. I can list the symptoms aswell.

Symptoms:
Google searches are redirecting me and opening new tab windows, sometimes directing me to a completely different site then what I was searching for.
Certain sites say I have been infected by a trojan which is DOS attacking them when I try to connect to their servers.
MSN Hotmail isnt able to open whatsoever. I have to go through mail.live.ca to get to my inbox. Buttons on msn arent working??
I do my fairshare of downloading, and certain sites wont even let me connect anymore, even though I am able to connect on this network ... Read more

A:wow more problems less then 2 months later

Okay so I managed to work around the HJT problem by just renaming the program to HJT instead of hijackthis. Here is my log for 6/15/09Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:49:50 PM, on 6/15/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16850)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\WINDOWS\system32\PnkBstrA.exeC:\WINDOWS\system32\PSIService.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exec:\WINDOWS\system32\ZuneBusEnum.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\WINDOWS\system32\ws... Read more

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RELEVANCY SCORE 32

Hello,

I have noticed that over time my computer has begin to run very slow, especially when i am on the internet. On any occasions i have had stop loading the page to try it again and i dont lose any what i was working on it comes right back to the page. My has also been shutting down of it's own, but once i reboot it does not do it again for a while. i have heard about P2P sharing and yes i was one of the idiot who was involve in it. i was using limewire but has now removed it from my machine. if you could help me get my system up and running the way it should i would greatly appreciate it.

Thanks,
Fred



DDS (Ver_09-06-26.01) - NTFSx86
Run by Fred and Tiffany at 21:07:31.17 on Sat 07/18/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2494.1277 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService ... Read more

A:I post three months ago please help

Please read ?Virus/Trojan/Spyware Removal Help ? and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum

If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Because of recent changes in the way malware affects the computer and the way it incorporates itself into the operating system we no longer allow users that are NOT a part of the security team to post a reply or fix to a users thread, nor to offer specific malware removal advice in any section of the forums.

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