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2 months out of warranty

Q: 2 months out of warranty

Hi, Inspiron 13 7000, 2 months out of warranty and they are telling me its tough, pay for repair at 80% of original cost, if this is not uncommon then is this a design fault that can be challenged ?
Pretty poor customer service, theres no way the part is costing them that.

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RELEVANCY SCORE 200
Preferred Solution: 2 months out of warranty

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 61.2

A warranty is supposidly 12 months yet i have only had mine 1 1/2 months and is says i only have 8 months warranty left, somethings wrong there and looking at the dispute page it looks like you cant dispute it until they says its run out????

A:warranty 12 months ????

Hi Is it registered with HP? When registration occurs the warranty would be adjusted to start from the born on date (I think you press ESC and then F1 to view this). So if you could try that and then ask again if there is still a difficulty.



Happy 2 [email protected]

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RELEVANCY SCORE 60.8

Hi, I have just bought the top end Spectre laptop, but when i used the HP assistant it states I only have 9 months remaining on my warranty?!? Is this correct? if so it's going to be returned!! Dave

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RELEVANCY SCORE 60.8

Brought new computer yesterday. Refreshed the warrenty information and there is only 4 months left. It should be 1 year day. How is this possible? 

A:New Computer only has 4 months warranty

Hi,Yeah it happens.The date you're seeing is from manufacturing date.You can update HP warranty database by directly contacting HP technical support in your region.Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttp://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlYou can check once again, 1-2 business days after contacting them:http://support.hp.com/us-en/checkwarrantyRegardsVisruth

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RELEVANCY SCORE 60.8

I have bought the new notebook in the shop on 22 of August 2016.On the HP's site I check the warranty ststus and see:Warranty status: Active (opens help in a new layer)End date: Dec 11, 2016Why only 4 months?In the shop it was said to me, that the warranty term is 12 months.Who is right and who is wrong?If five months later I will go to the HP's service center in any other country,will be my warranty valid or not?

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RELEVANCY SCORE 60

About a month ago my computer would not charge. Purchased a new power cord but that was not the issue. The motherboard has went out on the computer. I paid about $1200.00 for this computer hoping it would last me through college. Now halfway though my second year, I'm looking at having to buy a new computer. I have read that the issue I'm having is common for my computer. Have there been any recalls or are there any options I have to get my computer fixed.  Thanks for your help. JTS

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RELEVANCY SCORE 60

Hello, I have bought this HP 15 Notebook (product no. N4G35PA#ACJ) from Flipkart.com on 18th march 2016. As per the invoice/purchse date (18-03-2016) and product description (1 year warranty) the warranty should end in 24 March 2016. But I can see (on 16-05-2016) in the HP support assistant window that it is showing "Warranty and services remaining for 8 months". It means I get only 10 months warranty on the product and not 12 months. I registered my product as soon as I received and started using it in March 2016. I donýt understand why it is showing like this. And what do I need to do to rectify the warranty information. Please suggest ASAP. 

A:Warranty Duration showing 10 months

@RoyMoon

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 60

I bought a Dell Inspiron 15 5567 on 2/01/2017 from Reliance Digital Store Pune. Dell support assist shows that my warranty started on 14/09/2016 and will end on 14/09/2017. As far as I know warranty should start from the date of purchase on the invoice. So I searched a little bit and got to know about the ownership transfer process. I did that 15 days ago but still haven't received any notification regarding the same. Can you guys please help regarding this process. I don't know what to do now as my warranty will end in 12 days.

A:Dell warranty only for 9 months on new purchase

If the ownership transfer doesn't go through, contact the seller to find out why - if the system was originally sold through a grey market channel, you can indeed have transfer issues - your seller should be able to tell you.

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RELEVANCY SCORE 60

I have purchased one Dell Vostro 3546 series laptop 2 days back i.e 4th June 2015. When I checked the Warranty details for my laptop (tag <ADMIN NOTE: Service tag removed per privacy policy>) it shows that the warranty will expire on 24-Dec-15 which is less than 6 months whereas the Dell provides the 15 months warranty for this laptop.
It shows that the product is shipped on 24-Sep-14 and thus the warranty will expire on 24-Dec-15 but how come the warranty will expire when the product was not at all purchased by customer.
I have purchased this laptop from authorized dealer under the bill from Nehru Place and request you to please let me know the solution for my problem.
Thanks
Prateek

A:Dell Warranty less than 6 months on new Purchase

You need to register the system with Dell (transfer ownership to your name) to initialize the warranty.
<<www.dell.com/support/retail/us/en/19/>>
Use the system service tag and the link above.

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RELEVANCY SCORE 59.2

warranty showing start date 08/01/2016 and end date as the same date 08/01/2016 i only purchased the pc 08/01/2016

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RELEVANCY SCORE 59.2

I've been trying to find a solution to this online for a few days now and haven't come across anything. I have a Toshiba Satellite Fusion. It was working beautifully until the other day when I went to use it. It wouldn't power up so I assumed the battery was dead. Plugged it in and the charging light didn't come on but the computer powered on. The laptop recognizes that it's plugged in and shows that the batter has a 100% charge on it but will not run unless it's plugged and will shut off instantly when unplugged. I've tried using another charging cable with no luck and I'm unsure at this point what next step to take. I would pop the battery out and put it back in but this one doesn't have an easily accessible battery and I'm trying to avoid taking it apart if possible. I haven't located a battery reset button on the bottom either.

As noted in the title it's two months out of warranty otherwise I'd just send it in.

Any help on this subject would be greatly appreciated.

Thanks in advanced.

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RELEVANCY SCORE 59.2

Hello! I bought a Dell Inspiron laptop several months ago (new) and last week it stopped charging. I sent it back to the manufacturer and they said the AC adapter needs replacing, is not under warranty and I need to pay them ~$159. Can someone tell me why it's not under warranty and if this is true? Thanks. 

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RELEVANCY SCORE 59.2

The note book we bought will not turn on, the power button lights up but that's it. We have tried all trouble shooting ideas on here. If it's out of warranty what do I do.

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RELEVANCY SCORE 59.2

In December, my laptop starting resetting itself (still in warranty). Its now May, and Lenovo are still refusing to give me a refund or a replacement. I feel I've been very understanding and patient at all the slow failed attempts to deal with the problem, but I'm completely fed up now. I'm a student, so having a reliable laptop is obviously really helpful, but I've spent many weeks of this year without a laptop whilst Lenovo have tried to repair it, and the rest of the time I've had a laptop that resets without warning which means I sometimes lose work even though I save my work regularly and back it up.  In January, it was sent to be repaired, they replaced the hard drive, but the problem still kept happening when it came back in February. In February, it was sent to be repaired again. They couldn't replicate the problem so claimed it was working fine (even though I had sent evidence that it wasn't fine, each reset left reports in the reliability monitor about bug report 124 and that it was a hardware error). So they sent it back unchanged after several weeks. Lenovo told me if the problem was still happening that they would refund or replace it.However, when I reported it still did happen, they said actually it was Lenovo's policy that there must be three failed repairs before they would do that.So in March I sent it off again to be repaired, this time they acknowledged again there was a fault, but they just replaced the hard drive. If it happened befor... Read more

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RELEVANCY SCORE 59.2

Two issues here: 1. purchased the laptop 12/04/2016 - Warranty expired 14/08/2016 (4 months) 2. Laptop has been increasingly unuseable due to significant flickering on screen then moving to sleep mode.Ive updated all drivers, also completed a reset but to no availAlso when coming out of sleep mode I get a black screen but if I run my finger along the top bar (the F keys) the display re appears until it starts flickering again and then to sleep mode Ive a couple of videos that shows this in action Any help would be greatly appreciated Nick   

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RELEVANCY SCORE 46.8

I update and save quite a few files each day, and I can see in File History that there are many saved versions for these files.
This would fill up my backup drive fairly quickly, and therefore, I need to reduce 'Keep saved versions' from the default of 'forever' to about 3 months.  But does this mean that all files older than 3 months will be deleted my File History backup?
 What happens to all my files that have only ever been saved once, but are older than 3 months?  Are these retained in File History or deleted?
The forums on File History do no make this very clear.

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RELEVANCY SCORE 46.4

Hello,
 
Okay first of all I would like to say I have been having on going issues for months to almost a year... I have tried everything I can think of... Including wiping harddrives to DoD standards with dban, gparted etc.... I have tried monitering my connections with wireshark...  I have tried several differet anti- (virus and malware) programs including paid version of kaspersky, malwarebytes, bitdefender, eset.....
 
This problem also has involved some black hat hackers compromising my system and bank account, credit card etc all being hit and continueing to do so... I have switched ISPs , changed hardware, thrown away devices including cell phones and laptops... It seems that they were also backdoored into several of my devices and were using several different methods to continue to spread and infect other devices.. These devices include android, iphone, ipod, ipad, netbook, laptop, smart tv and even my dvd player (java).. I have tried to ask for help and seek help for this and no one can figure it out or think this cant be real.
 
I have now thrown out all laptops, and all phones at the same time and started from scratch but having issues on a brand new laptop... I am not sure this is the same issue as before... However, I would like and really appreciate if someone could help me out and view my logs and make sure.. because I have been through hell and back with all these issues.. Loss of finances, time, and sleep... SO, I truly appreciate any and a... Read more

A:Malware, Spyware, And hackers...equals months and months of going insane!! help!

GMER 2.1.19357 - http://www.gmer.net
3rd party scan 2015-06-29 18:38:16
Windows 6.3.9600  x64 \Device\Harddisk0\DR0 -> \Device\00000036 HGST_HTS721075A9E630 rev.JB2OA3J0 698.64GB
Running: 11ybrc3o.exe; Driver: C:\Users\M4M8A\AppData\Local\Temp\kxldypow.sys
---- Modules - GMER 2.1 ----
Module   \SystemRoot\System32\drivers\iaStorA.sys (Intel Rapid Storage Technology driver - x64/Intel Corporation SIGNED)(2014-09-02 06:28:41)                                                fffff800f9c65000-fffff800f9f1b000 (2842624 bytes)
Module   \SystemRoot\system32\DRIVERS\edevmon.sys (Devmon monitor/ESET SIGNED)(2015-01-30 23:13:30)                                                                                          fffff800fa393000-fffff800fa3d2000 (258048 bytes)
Module   \SystemRoo... Read more

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RELEVANCY SCORE 42.8

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 41.2

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.2

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 40

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 40

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 38.4

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 32.4

Logfile of HijackThis v1.99.1
Scan saved at 2:37:34 AM, on 9/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org1.1.3\program\soffice.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDO... Read more

A:first HJT log in a few months

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RELEVANCY SCORE 32.4

This computer got a virus several months ago. It redirects the browser and doesn't allow me to do a lot of things, so I got frustrated back then and stuck it in the closet. I fired it up this morning, deleted a bunch of programs, and decided to give it another try. Here's the DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Marc at 16:40:26 on 2012-06-18
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3006.1956 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\1774633010:3443472790.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe ... Read more

A:down for months

I know, being patient is one of the rules, so I apologize in advance. Maybe the title I chose, "down for months" gives the impression that I'm not too interested in resolving this issue - I don't know. I am very interested in getting help with this. I realize this is free voluntary help, and I appreciate that. I noticed that I've had 28 or 29 views, but no one has replied. I'm honestly not trying to seem impatient. Just curious that's all. I have no idea what's wrong with this computer, or how to read that DDS log. My concern is that, since there have been 29 views, I'm assuming those who do know how to read that log have looked at it and decided not to get involved, for whatever reason. If someone who reads the log and doesn't want to help could just leave me a reply saying, "You're screwed - your computer is now an anchor" that would be very much appreciated also.

Thanks again and sorry if I seem impatient. I'm not . . . much

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RELEVANCY SCORE 32.4

Site looks great... But, when you put in OT at work and have a new born at home it's hard to visit your favorite forum.... I had a quicky for the group to help solve - a 3 parter.

1st part - create a user form to display xml data - what is the vba code to display an xml node in a user form text box.

2nd part - create a macro that when run captures the hilighted words in the current PPT slide then displays it in the VBA userform textbox.

3rd part - on the same userform create a button and code that when clicked will add the text from the "selected text" field then add it to the XML doc.

thanks in advance for the input,
Red
 

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RELEVANCY SCORE 32

hi i get bsod since a while and mostly while watching videos etc. the dump is attached. i have a dv7 2037ez hp laptop. mobility 4650, amd zm-84 2.3 ghz 4 gb ram. as we know the fan is very loud since ever and the heat problem of a common hp issue exists here too. i had some error cods on bluescreen lie 00...x124 and other i think. sometimes it says hardware error. pls help

A:Bsod once a day since months.

Welcome

Go through this thread: Stop 0x124 - what it means and what to try step by step.

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RELEVANCY SCORE 32

The beginning of this year my laptop caught a virus. Trojan! and the moment i got rid of it all of my administrator privileges kinda stopped working. and this seems to apply to all files with exe. I have to always run as admin. but before i didnt have to right click and run as admin. if this makes sense. Ive followed the tutorial that "BRINK" has posted up. Id rather have my laptop back in its original state then going through all my programs and selecting all to run as Admin. My main account is Administrator. I have tried and googled as much information i can but nothing could HELP! ANYONE with a good and real Solution please HELP me out..

Thank You

A:ive been having the same problem for Months! Please HELP! S.o.S

Unless you at least tell us who made your laptop, it's very difficult to help you.

Use this link to find out your system specs, and then use the link in paragrah 5 to post them up so we know what we're dealing with.

System Info - See Your System Specs

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RELEVANCY SCORE 32

Every few months one of PCs at my home is really unstable. That PC is a 'spare' machine, so that wasn't a big problem. But it's really irritable because I have to set off power supply for a couple of minutes and hope it'll work stable again for next few months or so.

Could somebody check my 2 newest minidumps and analyze it? Yesterday I installed the drivers for gpu. Sadly, today saw BSOD again.

OS: Windows 8, but earlier on Windows 7 also was the same problem.
Problem: various BSOD every few months.

My machine:
- mobo: Asus P5Q Deluxe (bios version: 2301);
- CPU: E8500 (never overlocked);
- GPU: ATI Radeon HD 4650 (sapphire version with heatpipes, GPU temperature from gpu-z: ~37-38C, I don't play any games);
- RAM: 2x2GB, corsair dominator PC2-8500 (tested also with some Kingston 2x2GB sticks);
- power supply: 550W (bequiet darkpower pro);
- antivirus: Avast;

The first signs of instability: firefox crashes, then later (sometimes) Visual Studio crashes.
This time the crashes started when PC was running more than a day doing some calculations. As always, Firefox crashed first.

BSODs on Windows 8:
DPC_WATCHDOG_VIOLATION
PAGE_FAULT_IN_NONPAGED_AREA
and one more BSOD, but I didn't write it down.

Earlier on Windows 7:
error codes:
1A - memory_management
3B - system_service_exception
D2,
24,
1 - apc_index_mismatch

Errors 0x1 & 0x3b often showed when Visual Studio was running.

Each time I see a BSOD on Win8 the text with it is all blurry and hard to read. Is it norma... Read more

A:OS crashes every few months

Run memtest86 AND memtest from hcidesign.com for extended periods. Use driver verifier on the non-microsoft drivers without the low resource simulation.

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RELEVANCY SCORE 32

Hi all,

Never tried using a forum before so please excuse me if I do something wrong.
I'm desperate.
I built this PC with a little help from a computer savant. He helped me chose the pieces and I put it together. It's about 15 months old. Recently it fried the main SSD from which the OS booted (after 11 months of use). It was of course my fault for filling the SSD more than 80% (I have no computer certifications, I go by instinct most of the time and then learn the hard way) ... so it wouldn't surprise me if I have something to do with the computer failing so much now.
I've also had the feeling that my system has never really ran at full potential.
I think my BIOS settings need seen to as well. It's all on "default", when I think they can be tuned according to the components... but I don't know how to do that

Anyway, I'll do my best to answer and follow the guide you provide;

? OS - Windows 7
? x64
? What was original installed OS on system? Nothing, I built the tower from scratch
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? No, pirated version of Windows Ultimate 7
? Age of system (hardware) 15 months
? Age of OS installation - have you re-installed the OS? Twice, because fried the SSD in January-ish this year

? CPU AMD Phenom II X4 980 Quad-Core Black Edition 3.70 GHz
? Video Card AMD Radeon HD 6800 Series
? MotherBoard Asus M5A88-M EVO AM3+
? Power Supply - brand &... Read more

A:50 or so BSODs in the last 2 months

Welcome to TSF!
Quote:




? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? No, pirated version of Windows Ultimate 7




We're not allowed to help with illegal software here as per the TSF Rules:
Quote:




You may not ask for assistance with any deemed illegal activities such as but NOT restricted to the following::

software pirating




When you have a legit version of Windows installed, please return and start a new Thread if you still have problems.

/locked.

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RELEVANCY SCORE 32

Hey guys, about 2 months ago my 30" dell lcd went, video card and mobo ( replaced it all except the 30" dell which im still trying to fix) today my 20" dell went, is this is just a coincident or could there be something else im not considering, possibly a faulty APC battery backup, or maybe something in my computer that's causing this.

thanks.

A:2 DEAD LCD in 2 months!?!?!?!

This would be the time I'd start accusing poltergeists. I know they live in my home office and do all kinds of mischief at night while I'm asleep. They've only killed one Samsung LCD monitor here.

In the real world, it's likely a terrible coincidence. It's slightly possible that your APC unit allowed a nasty power glitch to pass in to these guys and kill them. That would be harder than winning the lottery. It's most likely you ended up with the statistical anomaly of two bad LCD monitors, along with that video card and motherboard.

Do you have a lot of power outages and glitches? Do you live in lightning alley or some area with lots of thunderstorms? I still remember the night when there was a thunderstorm here and I saw bolts of electricity flashing along the chain holding the ceiling fan in our bedroom. I fully expected to go downstairs and find our computers in a smoldering pile on the floor. Nothing - fully protected by APC UPS units! Then there was the time at work when a guy hit a power pole with his car down the street and caused a 27,000 volt line to fall on the 600 volt line feeding the building where I work. There were two washing machine sized APC UPS units in the lab - they both were fried and took some PCs with them.

I know this may not help much, but you may have enjoyed reading it.

Bye.

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RELEVANCY SCORE 32

Hello there.I brought my HP laptop from PC World in Feb, I'm still paying for it through finance. The only stock they had was their display model so I brought that one.The laptop won't turn on anymore. When I plug the power in it flashes white next to the charging hole and that's it. I've tried removing the battery for 60 seconds and re-trying but it doesn't work.Please can somebody help.Thanks

A:Won't turn on - only had for 4 months.

It does still have full HP warranty so if worse comes to worse. You have tried the hard reset which is the easiest thing to try. The only other thing that might be easy to do is check the AC adapter to see if it is putting out power. Take it to any electronics store and they can test it with a voltage meter. If the AC adapter is good I am afraid you have had a catastrophic hardware failure (dead motherboard) which will require warranty replacement.  

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RELEVANCY SCORE 32

Attachment 209974Attachment 209974Attachment 209974Hi, I have had 4 different BSODs in the last two months:
1st BAD_POOL_HEADER - occurred hours after installation of Wireless card
2nd REFERENCE_BY_POINTER
3rd IRQL_NOT_LESS_OR_EQUAL - occurred hours after Windows update
4th NTFS_FILE_SYSTEM

OS Windows 7 Professional x64 SP1 fully updated
CPU DualCore Intel Core 2 Duo E8500, 3166 MHz (9.5 x 333)
Motherboard Asus P5K
Memory 8 GB
Graphics Card GeForce 8500 GT
have 3 HD, OS is on SAMSUNG SSD 830

edit: uninstalled TP-Link TL-WN951N wireless card

Attached BSOD Dump & System File Collection & System Health Report as requested.

thanks for your help!

A:4 different BSODs in two months

Problem Devices:
Code:
Unknown Device USB\VID_0000&PID_0000\5&BE1018E&0&1 43
First thing to do is determine which device the above is pointing to. Do you have your chipset drivers installed?


Security Software: ??? I recommend either of these two setups:Microsoft Security Essentials - Free Antivirus for Windows

Good and Free system security combination.
Download and install the security setup of your choice, update the software, and then run a full scan of your system for viruses and malware. If you only install MSE, I would also suggest installing and updating Malwarebytes : Free anti-malware, anti-virus and spyware removal download, but do not start the free trial/full version of Malwarebytes. Run a full scan with Malwarebytes after updating it. Post back the results.


Which ASUS P5K motherboard do you have installed? Please fill in your system specs more accurately by using System Info - See Your System Specs as a guide. Fill the specs in on your profile, not in a post in this thread.

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RELEVANCY SCORE 32

? Windows 7 Ultimate
? x64 bit
? Windows 7 Ultimate
? Full retail version
? 2 - 18 months
? I had reinstalled windows 2012.04.27 still having problems

? Intel64 Family 6 Model 23 Stepping 7 GenuineIntel ~2341 Mhz
? Geforce 8600GT
? MotherBoard - MS -7528 (G31M3 series)
? Power Supply - INTER-TECH Booster SPS-520 520W

? MSI
? MS -7528 (G31M3 series)

Started having random bsods like 6 months ago, thought its hardware problem so in that time I changed PSU, RAMs, GPU, new SDD and I still get weird bsods.

A:BSOD's for 6 months

48h Bump + BSOD's from those days

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RELEVANCY SCORE 32

I built my computer about 2 years ago. Here is the hardware:
Gigabyte GA-EG45M-DS2H motherboard
Intel E8500
Corsair 8GB (4x2GB) DDR2 800MHz/PC2-6400 XMS2 DHX Memory Non-ECC Unbuffered CL4(4-4-4-12)
3x Samsung SpinPoint 1TB hard drives
Running Windows 7 in 64-bit

Every three or 4 months, the computer "dies". At start up i get blue screen saying:

A problem has been detected and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has been unexpectedly exited or
(some other stuff about did i just install new hardware etc)
Technical information:
STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA8007699730, 0XFFFFFA8007699A10,00
XXFFFFF80002D9FF40)

Collecting data for crash dump...
Initializing disk for crash dump...
Beginning dump of physical memory.
Dumping physical memory to disk:

Over the last couple of years this has happened 4 times. What I did in the past was to re-install the operating system on a new, blank hard drive, and then copy over all the info from the previous hard drive. That has worked fine, which makes me believe this is not a problem with Windows, but possibly a problem with the motherboard.
What i also find strange is that after installing the OS again, things are fine for about 3 of 4 months, then ... BSOD!

Are you able to tell me more about the error message, the reason for this problem, and how to solve it?

Many thanks in advance for any assistance you can offer.

Alex

A:Same problem every 3 months.

Can you please provide a JCGriff report as mentioned here? Thanks. That'll give us enough to feed on.

While waiting for us to analyze, you may also want to do some hardware tests in the meantime. Here's some options:

CPU: Prime95 (Torture Test; Large FFTs; 9+ hours)
RAM: Memtest86+ Run overnight (or at least 7 passes)
HD: Seatools (Short & Long Self Tests)
GPU: MemtestG80/CL

To add, you can turn on Driver Verifier. Any crashes produced while it is on have a much better chance pointing us at an offending driver (if it's caused by a driver).

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RELEVANCY SCORE 32

Never thought too much about it until reading some threads here. My Disk Defrag was set to once a week which I think is default. AFAICT my disks have always been 0% fragmented.

I don't think it is defragging them to get them to 0, they are not fragmented to any degree, according to Windows.

I decided to change the schedule to once a month based on some comments that defragging too often can be bad. So after eight days I analyzed C: and it still says 0%.

The computer is 7 months old, has 70GB of data and has had a lot of things moved in and out. Shouldn't there be some fragmentation at this point?

I previoulsy used Auslogics on a different computer and understand Windows may not find as many fragments as Auslogics or others.

I just wonder if it's really possible to be 0% fragmented for so long?

A:0% fragmented, for seven months

Did you run Analyze Disk?
You have to run Analyze Disk to get the new fragmentation after each defragmentation.

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RELEVANCY SCORE 32

Hi guys,
Yesterday I finally, after doing a lot of reading about this imaging, decided to go for it, with this macrium reflect.
But as soon as I opened the program (macrium) it offered me to create some disk (recovery disk?) which I accepted of course.
When it came to insert the CD which I did, this message popped up that the CD has to be erasable. It was a CD-R
Now I wonder, since it will be my first imaging (I should take a complete one) if one CD will be enough and what kind of CD should it be. A CD-RW??
Will this OS partition (Windows 7 professional) with a couple of programs installed, fit on a CD?? Should n't I use a DVD instead?? Maybe a couple of DVD's?? If so should it be DVD-RW
If it matters, my ODD is a DVD burner blue ray.
Any help on this will be greatly appreciated.

A:Imaging PC after several months being used

  
Quote: Originally Posted by pare


Hi guys,
Yesterday I finally, after doing a lot of reading about this imaging, decided to go for it, with this macrium reflect.
But as soon as I opened the program (macrium) it offered me to create some disk (recovery disk?) which I accepted of course.
When it came to insert the CD which I did, this message popped up that the CD has to be erasable. It was a CD-R
Now I wonder, since it will be my first imaging (I should take a complete one) if one CD will be enough and what kind of CD should it be. A CD-RW??
Will this OS partition (Windows 7 professional) with a couple of programs installed, fit on a CD?? Should n't I use a DVD instead?? Maybe a couple of DVD's?? If so should it be DVD-RW
If it matters, my ODD is a DVD burner blue ray.
Any help on this will be greatly appreciated.


Macrium isn't going to image your HDD to the CD, it wants to create a one time recovery disc, that you can use to boot to, to run Macrium should you not be able to enter the windows environment, or prefer to boot from the disc to recover from a saved image. This is just creating a boot disc that will allow you to boot from the CD to run Macrium should you need to/desire. Go ahead and burn the disc, and boot from it to see how it works. You can then use Macrium to make an image of your hard drive. This will be on a 2nd HDD, internal or external, preferably. Backing up to CD's or DVD's would take many discs, and it... Read more

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RELEVANCY SCORE 32

Hi,
Since 5 months, I got a BSOD when I'm doing some basics things: Looking at Facebook, playing games (even flash games) I've decided after that to make a DualBoot to Windows 8, previously I had Windows 7, There was no BSOD for 3 days, and it began...

What did I make:
Memtest86+ = No errors, runned 4 passes
Tried to use one stick of ram = Worked for almost 1 day.
Swap the sticks of ram in the slots = Worked for 1 month (wtf happened there)
Ran driver verifier = got a blue screen with rdyboost.sys as the error.
Install all the drivers and make updates (Bios, chipset)
I've BSOD while writing this, the error flagged was rdyboost.sys, I think it's the error, but don't know how to delete or deactivate this thing..
Thanks in advice.

Forgot to add : I have this PC since 2 years.

A:Many BSOD since 5 months

I don't have time to look through all of those mini-dumps but the latest ones I have looked at don't seem to be pointing to anything in particular. This might indicate a hardware problem or a buggy/out-of-date driver.

You have some old drivers you should consider updating to Windows 8 64bit versions or un-installing/removing if un-needed:

AtiPcie.sys - ATI PCIE Driver for ATI PCIE chipset or ATI PCI Express (3GIO) Filter Found in my ATI video drivers (I have an Intel chipset) (2009): Driver Reference Table
AsIO.sys - Asus PCProbe Utility: Driver Reference Table (please un-install this and anything related to ASUS Utilities Suite, known BSOD creator)
ASACPI.sys - Asus ATK0110 ACPI Utility. Also a part of many Asus utilities: Driver Reference Table (please un-install this, known BSOD creator)
LGBusEnum.sys - Logitech Keyboard: Driver Reference Table
netr73.sys - D-Link AirPlus G DWL-G122 Wireless USB Adapter(rev.C) ** DISCONTINUED **: Driver Reference Table

Please update your AMD chipset drivers:

AMD Chipset Drivers

Remove the drivers related to BSODs above using control panel/un-install.

Update your Logitech Keyboard driver: Keyboards

Not sure about the D-Link Airplus Wireless USB Adapter, there doesn't seem to be a Windows 8 64bit driver for it. It's quite an old piece of gear so I recommend not using it in Windows 8. I recommend un-installing the driver via control panel if possible or disabling it by going into: c:\windows\system32\drivers and renaming the driver to ... Read more

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RELEVANCY SCORE 32

My sons sister in-law took her laptop back to the store she bought it from for repair. They said the HDD was bad. The first replacement drive they installed didn't work. They tried another and it worked.....for a while. She has brought it to me out of frustration and it looks like the drive is bad!

It is an Acer laptop. The first time I looked at it the BIOS did not have an HDD listed. I tried Alt-F10 at boot and then the BIOS started to see the drive. When Windows tries to start it says the C: drive needs to be checked and it begins CHKDSK. It fails with "An unspecified error occurred (............ dee).

Could this be a motherboard failure rather than the HDD? 3 drives failing in the space of a few months seems suspicious to me.

Thanks
 

A:3 drives in 3 months?!

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RELEVANCY SCORE 32

*sigh* OK, here goes:

So I designed and built this PC as a "budget build" for myself and my boyfriend back in October as gaming computers. However, we have identical issues, and after several attempts to fix them after so many months... I must humble myself and ask you guys for help, even if I did something stupid

Specs of my comp are below. As I'm typing this, I'm going through the Mobo guide to see if I really did just get parts that do not match up, but go ahead and point out any red flags.

So. The problem.

I have been blue screening constantly over the past 7 months or so. At least once every day. Whenever I have a blue screen, I have one of two messages pop up; Memory Management, or Page Fault Error. The first one is way more prominent, about 90-10.

I don't get it. I had an IT friend help me put the damn thing together so that I wouldn't do anything stupid, but this keeps happening. I'm almost thinking I have the RAM in the wrong slots in the mobo, but I am unsure if that would make me blue screen once a day (or more).

I have reformatted Win 7 *many* times thinking it was the problem, and I'm at the point where I don't think it's a software issue.

I'm open to all ideas, comments and solutions <3

Thank you!

(I have read the building a comp guide that's stickied at the top, but I must have overlooked something)

EDIT: Just realized that I need to post my specs manually.
MoBo: ASUS M4A88T-M AM3 AMD 88... Read more

A:Eight months in, I'm still baffled

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RELEVANCY SCORE 32

As the subject line implies, I've now had 2 HD crashes in 4 months. I'm running a Lenovo PC with SATA drives. Here's the thing...both times it was my secondary drive. The original drive is fine...so far.

The first time this happened, I had 3 drives hooked up. My C drive, a 2nd drive connected to the SATA connection on the MB, and then I had an external drive enclosure (USB). First, the drive in that enclosure stopped. The bios could find no sign of it, even when I connected it directly to the MB. It will spin for a few seconds and then stop.

The second time this happened (today), the drive was my 1T Seagate that is relatively new. I had earlier performed a Photoshop batch script that adjusted about 700 photos on that drive. All went well. And hour later, I got a BSOD. I allowed Windows to perform the startup thing (I forget exactly what it said) and it couldn't because it could not access the drive. Every time I would try to start the PC, it would go BSOD. Until I disconnected that 2nd drive. Then the PC started right up...no problems. Tried connecting the 2nd drive again and it can't see it. The drive spins up but can't be found.

So my question is, could the onboard controller, or something else (power supply?) be causing this or is it simply a coincidence that I've lost 2 drives in 4 months. I don't think I've lost 2 drives in the previous 10 years

Ideas? Thanks in advance....
 

A:two HD crashes in 4 months?

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