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2 months out of warranty

Q: 2 months out of warranty

Hi, Inspiron 13 7000, 2 months out of warranty and they are telling me its tough, pay for repair at 80% of original cost, if this is not uncommon then is this a design fault that can be challenged ?
Pretty poor customer service, theres no way the part is costing them that.

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RELEVANCY SCORE 200
Preferred Solution: 2 months out of warranty

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 61.2

A warranty is supposidly 12 months yet i have only had mine 1 1/2 months and is says i only have 8 months warranty left, somethings wrong there and looking at the dispute page it looks like you cant dispute it until they says its run out????

A:warranty 12 months ????

Hi Is it registered with HP? When registration occurs the warranty would be adjusted to start from the born on date (I think you press ESC and then F1 to view this). So if you could try that and then ask again if there is still a difficulty.



Happy 2 [email protected]

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RELEVANCY SCORE 60.4

Brought new computer yesterday. Refreshed the warrenty information and there is only 4 months left. It should be 1 year day. How is this possible? 

A:New Computer only has 4 months warranty

Hi,Yeah it happens.The date you're seeing is from manufacturing date.You can update HP warranty database by directly contacting HP technical support in your region.Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttp://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlYou can check once again, 1-2 business days after contacting them:http://support.hp.com/us-en/checkwarrantyRegardsVisruth

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RELEVANCY SCORE 60.4

I have bought the new notebook in the shop on 22 of August 2016.On the HP's site I check the warranty ststus and see:Warranty status: Active (opens help in a new layer)End date: Dec 11, 2016Why only 4 months?In the shop it was said to me, that the warranty term is 12 months.Who is right and who is wrong?If five months later I will go to the HP's service center in any other country,will be my warranty valid or not?

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RELEVANCY SCORE 60.4

Hi, I have just bought the top end Spectre laptop, but when i used the HP assistant it states I only have 9 months remaining on my warranty?!? Is this correct? if so it's going to be returned!! Dave

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RELEVANCY SCORE 60

I have purchased one Dell Vostro 3546 series laptop 2 days back i.e 4th June 2015. When I checked the Warranty details for my laptop (tag <ADMIN NOTE: Service tag removed per privacy policy>) it shows that the warranty will expire on 24-Dec-15 which is less than 6 months whereas the Dell provides the 15 months warranty for this laptop.
It shows that the product is shipped on 24-Sep-14 and thus the warranty will expire on 24-Dec-15 but how come the warranty will expire when the product was not at all purchased by customer.
I have purchased this laptop from authorized dealer under the bill from Nehru Place and request you to please let me know the solution for my problem.
Thanks
Prateek

A:Dell Warranty less than 6 months on new Purchase

You need to register the system with Dell (transfer ownership to your name) to initialize the warranty.
<<www.dell.com/support/retail/us/en/19/>>
Use the system service tag and the link above.

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RELEVANCY SCORE 60

I bought a Dell Inspiron 15 5567 on 2/01/2017 from Reliance Digital Store Pune. Dell support assist shows that my warranty started on 14/09/2016 and will end on 14/09/2017. As far as I know warranty should start from the date of purchase on the invoice. So I searched a little bit and got to know about the ownership transfer process. I did that 15 days ago but still haven't received any notification regarding the same. Can you guys please help regarding this process. I don't know what to do now as my warranty will end in 12 days.

A:Dell warranty only for 9 months on new purchase

If the ownership transfer doesn't go through, contact the seller to find out why - if the system was originally sold through a grey market channel, you can indeed have transfer issues - your seller should be able to tell you.

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RELEVANCY SCORE 60

Hello, I have bought this HP 15 Notebook (product no. N4G35PA#ACJ) from Flipkart.com on 18th march 2016. As per the invoice/purchse date (18-03-2016) and product description (1 year warranty) the warranty should end in 24 March 2016. But I can see (on 16-05-2016) in the HP support assistant window that it is showing "Warranty and services remaining for 8 months". It means I get only 10 months warranty on the product and not 12 months. I registered my product as soon as I received and started using it in March 2016. I donýt understand why it is showing like this. And what do I need to do to rectify the warranty information. Please suggest ASAP. 

A:Warranty Duration showing 10 months

@RoyMoon

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 60

About a month ago my computer would not charge. Purchased a new power cord but that was not the issue. The motherboard has went out on the computer. I paid about $1200.00 for this computer hoping it would last me through college. Now halfway though my second year, I'm looking at having to buy a new computer. I have read that the issue I'm having is common for my computer. Have there been any recalls or are there any options I have to get my computer fixed.  Thanks for your help. JTS

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RELEVANCY SCORE 59.2

Two issues here: 1. purchased the laptop 12/04/2016 - Warranty expired 14/08/2016 (4 months) 2. Laptop has been increasingly unuseable due to significant flickering on screen then moving to sleep mode.Ive updated all drivers, also completed a reset but to no availAlso when coming out of sleep mode I get a black screen but if I run my finger along the top bar (the F keys) the display re appears until it starts flickering again and then to sleep mode Ive a couple of videos that shows this in action Any help would be greatly appreciated Nick   

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RELEVANCY SCORE 59.2

I've been trying to find a solution to this online for a few days now and haven't come across anything. I have a Toshiba Satellite Fusion. It was working beautifully until the other day when I went to use it. It wouldn't power up so I assumed the battery was dead. Plugged it in and the charging light didn't come on but the computer powered on. The laptop recognizes that it's plugged in and shows that the batter has a 100% charge on it but will not run unless it's plugged and will shut off instantly when unplugged. I've tried using another charging cable with no luck and I'm unsure at this point what next step to take. I would pop the battery out and put it back in but this one doesn't have an easily accessible battery and I'm trying to avoid taking it apart if possible. I haven't located a battery reset button on the bottom either.

As noted in the title it's two months out of warranty otherwise I'd just send it in.

Any help on this subject would be greatly appreciated.

Thanks in advanced.

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RELEVANCY SCORE 59.2

In December, my laptop starting resetting itself (still in warranty). Its now May, and Lenovo are still refusing to give me a refund or a replacement. I feel I've been very understanding and patient at all the slow failed attempts to deal with the problem, but I'm completely fed up now. I'm a student, so having a reliable laptop is obviously really helpful, but I've spent many weeks of this year without a laptop whilst Lenovo have tried to repair it, and the rest of the time I've had a laptop that resets without warning which means I sometimes lose work even though I save my work regularly and back it up.  In January, it was sent to be repaired, they replaced the hard drive, but the problem still kept happening when it came back in February. In February, it was sent to be repaired again. They couldn't replicate the problem so claimed it was working fine (even though I had sent evidence that it wasn't fine, each reset left reports in the reliability monitor about bug report 124 and that it was a hardware error). So they sent it back unchanged after several weeks. Lenovo told me if the problem was still happening that they would refund or replace it.However, when I reported it still did happen, they said actually it was Lenovo's policy that there must be three failed repairs before they would do that.So in March I sent it off again to be repaired, this time they acknowledged again there was a fault, but they just replaced the hard drive. If it happened befor... Read more

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RELEVANCY SCORE 59.2

The note book we bought will not turn on, the power button lights up but that's it. We have tried all trouble shooting ideas on here. If it's out of warranty what do I do.

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RELEVANCY SCORE 59.2

Hello! I bought a Dell Inspiron laptop several months ago (new) and last week it stopped charging. I sent it back to the manufacturer and they said the AC adapter needs replacing, is not under warranty and I need to pay them ~$159. Can someone tell me why it's not under warranty and if this is true? Thanks. 

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RELEVANCY SCORE 59.2

warranty showing start date 08/01/2016 and end date as the same date 08/01/2016 i only purchased the pc 08/01/2016

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RELEVANCY SCORE 46.8

I update and save quite a few files each day, and I can see in File History that there are many saved versions for these files.
This would fill up my backup drive fairly quickly, and therefore, I need to reduce 'Keep saved versions' from the default of 'forever' to about 3 months.  But does this mean that all files older than 3 months will be deleted my File History backup?
 What happens to all my files that have only ever been saved once, but are older than 3 months?  Are these retained in File History or deleted?
The forums on File History do no make this very clear.

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RELEVANCY SCORE 46.4

Hello,
 
Okay first of all I would like to say I have been having on going issues for months to almost a year... I have tried everything I can think of... Including wiping harddrives to DoD standards with dban, gparted etc.... I have tried monitering my connections with wireshark...  I have tried several differet anti- (virus and malware) programs including paid version of kaspersky, malwarebytes, bitdefender, eset.....
 
This problem also has involved some black hat hackers compromising my system and bank account, credit card etc all being hit and continueing to do so... I have switched ISPs , changed hardware, thrown away devices including cell phones and laptops... It seems that they were also backdoored into several of my devices and were using several different methods to continue to spread and infect other devices.. These devices include android, iphone, ipod, ipad, netbook, laptop, smart tv and even my dvd player (java).. I have tried to ask for help and seek help for this and no one can figure it out or think this cant be real.
 
I have now thrown out all laptops, and all phones at the same time and started from scratch but having issues on a brand new laptop... I am not sure this is the same issue as before... However, I would like and really appreciate if someone could help me out and view my logs and make sure.. because I have been through hell and back with all these issues.. Loss of finances, time, and sleep... SO, I truly appreciate any and a... Read more

A:Malware, Spyware, And hackers...equals months and months of going insane!! help!

GMER 2.1.19357 - http://www.gmer.net
3rd party scan 2015-06-29 18:38:16
Windows 6.3.9600  x64 \Device\Harddisk0\DR0 -> \Device\00000036 HGST_HTS721075A9E630 rev.JB2OA3J0 698.64GB
Running: 11ybrc3o.exe; Driver: C:\Users\M4M8A\AppData\Local\Temp\kxldypow.sys
---- Modules - GMER 2.1 ----
Module   \SystemRoot\System32\drivers\iaStorA.sys (Intel Rapid Storage Technology driver - x64/Intel Corporation SIGNED)(2014-09-02 06:28:41)                                                fffff800f9c65000-fffff800f9f1b000 (2842624 bytes)
Module   \SystemRoot\system32\DRIVERS\edevmon.sys (Devmon monitor/ESET SIGNED)(2015-01-30 23:13:30)                                                                                          fffff800fa393000-fffff800fa3d2000 (258048 bytes)
Module   \SystemRoo... Read more

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RELEVANCY SCORE 42.8

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42.4

We have a case whereby the base warranty was expired end of 2017 (S200 MT10HQ) , but we have the invoice of june 2018.Now the service partner says, sorry no warranty as it have been expired, the warranty does not start from the end users date of purchase.Is there an warranty law for this in the EU or with Lenovo? We had similar cases with HP probooks which all was excepted with the date of invoice and not base warranty.

A:End user warranty starts from Base warranty or end users date of purchase?

Hi,
 
Warranty starts with date of purchase.  You just have to register with Lenovo that you have wrong start date.  I had to do same thing with my niece's laptop.  See below website.  I just had to upload the purchase receipt to get the warranty start date corrected.  Hope the below helps.
 
 
https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-s-series-all-in-ones/len...

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RELEVANCY SCORE 42

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 42

Hi! I have really stupid situation. I have returned my laptop to lenovo dealer three times. 1. replaced Touchpad and WiFi adapter. 2. Motherboard & Wifi antenna. 3. Service dealer said that it is all correct and need reinsatll windows OS. But I have 7 days remaining warranty,  thats why they canceled repair. Problem is same: KERNEL POWER 41 critical error. As I know it is motherboard defect. It causes laptop shutting down! I happens ~ in month. What can I do? can my laptop pich up for repair/replace/refund from main Europe dealer?Laptop bought in Germany. Im from Latvia. both are EU countries. Also I have bought extra 2 year warranty which also not activated ( very disappointed with Yoga 900s laptop. 

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RELEVANCY SCORE 41.2

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.2

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 39.6

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 39.6

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 38.4

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 36

Hello, Earlier this year I had my laptop repaired due to issues with the touchscreen and mouse. My warranty then expired in the middle of this year. Now the hinges/cover that were removed to replace the screen are failing. (I also noticed that the cover clips were significantly damaged during the repair when it popped off) Do I have any options here to get this repaired? This was something they had to touch to do the earlier repair and something I could not touch under normal circumstances. Does anyone have any experiance with this? I can't find a good way to contact the warranty department due to my warrenty being expired.

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RELEVANCY SCORE 32.4

Logfile of HijackThis v1.99.1
Scan saved at 2:37:34 AM, on 9/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org1.1.3\program\soffice.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDO... Read more

A:first HJT log in a few months

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RELEVANCY SCORE 32.4

This computer got a virus several months ago. It redirects the browser and doesn't allow me to do a lot of things, so I got frustrated back then and stuck it in the closet. I fired it up this morning, deleted a bunch of programs, and decided to give it another try. Here's the DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Marc at 16:40:26 on 2012-06-18
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3006.1956 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\1774633010:3443472790.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe ... Read more

A:down for months

I know, being patient is one of the rules, so I apologize in advance. Maybe the title I chose, "down for months" gives the impression that I'm not too interested in resolving this issue - I don't know. I am very interested in getting help with this. I realize this is free voluntary help, and I appreciate that. I noticed that I've had 28 or 29 views, but no one has replied. I'm honestly not trying to seem impatient. Just curious that's all. I have no idea what's wrong with this computer, or how to read that DDS log. My concern is that, since there have been 29 views, I'm assuming those who do know how to read that log have looked at it and decided not to get involved, for whatever reason. If someone who reads the log and doesn't want to help could just leave me a reply saying, "You're screwed - your computer is now an anchor" that would be very much appreciated also.

Thanks again and sorry if I seem impatient. I'm not . . . much

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RELEVANCY SCORE 32.4

Site looks great... But, when you put in OT at work and have a new born at home it's hard to visit your favorite forum.... I had a quicky for the group to help solve - a 3 parter.

1st part - create a user form to display xml data - what is the vba code to display an xml node in a user form text box.

2nd part - create a macro that when run captures the hilighted words in the current PPT slide then displays it in the VBA userform textbox.

3rd part - on the same userform create a button and code that when clicked will add the text from the "selected text" field then add it to the XML doc.

thanks in advance for the input,
Red
 

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RELEVANCY SCORE 32

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:37:33 AM, on 3/8/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Jennie\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common F... Read more

A:Redirecting for 4 months or so

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RELEVANCY SCORE 32

so i got a laptop a few months ago and i've bee using that at college instead of my pc. I turned of my pc so it wouldn't just be running for a while for no reason. i turned it on a week or 2 ago and there is just no picture. ive narrowed it down to my video card which is 2 years od, 7800 gt. i used that little digital to analog converter thing but i used the same one and plugged it into my laptop and works great. i've taken the video card out, cleaned the dust out, cleaned the inside of my computer. what should i do?
 

A:pc has been off for months, no now picture

No picture even after removing and reinserting the card? Try a new video card.
 

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RELEVANCY SCORE 32

Hello there.I brought my HP laptop from PC World in Feb, I'm still paying for it through finance. The only stock they had was their display model so I brought that one.The laptop won't turn on anymore. When I plug the power in it flashes white next to the charging hole and that's it. I've tried removing the battery for 60 seconds and re-trying but it doesn't work.Please can somebody help.Thanks

A:Won't turn on - only had for 4 months.

It does still have full HP warranty so if worse comes to worse. You have tried the hard reset which is the easiest thing to try. The only other thing that might be easy to do is check the AC adapter to see if it is putting out power. Take it to any electronics store and they can test it with a voltage meter. If the AC adapter is good I am afraid you have had a catastrophic hardware failure (dead motherboard) which will require warranty replacement.  

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RELEVANCY SCORE 32

I have a simple 8 GB USB storage drive (dane-elec, looks just like this: http://ecx.images-amazon.com/images/I/41tMIDsGrAL._AA260_.jpg) and have been using it for a long time now. Today I lent it to my friend so he could give me some little game he wanted to share. He put the file on the drive then gave it back to me, and the trouble started. When I put the drive in my computer it said "USB Drive Not Recognized."
I am unable to work around this no matter what I try. My computer is XP and my friend's is 7. I have tried it on both of these and two other XP computers, same error on all of them. All of these I know work using other USB devices, so it is this driver that's the problem. I have tried everything I can think of. The computer's troubleshooting was where I started. I have tried re-enabling it and have uninstalled the driver, though now it is not letting me reinstall, as it doesn't recognize it as what it is in the first place.
After all of this, it is still messed up. I am guessing whatever file my friend gave me got corrupted somehow, but I have never heard of a corrupted file causing this. I know this wasn't his fault, at least purposely. I have looked all over the net, wasting 2 hours trying to find a solution. I hope someone here has one.
 

A:USB not recognized after months of use

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RELEVANCY SCORE 32

*sigh* OK, here goes:

So I designed and built this PC as a "budget build" for myself and my boyfriend back in October as gaming computers. However, we have identical issues, and after several attempts to fix them after so many months... I must humble myself and ask you guys for help, even if I did something stupid

Specs of my comp are below. As I'm typing this, I'm going through the Mobo guide to see if I really did just get parts that do not match up, but go ahead and point out any red flags.

So. The problem.

I have been blue screening constantly over the past 7 months or so. At least once every day. Whenever I have a blue screen, I have one of two messages pop up; Memory Management, or Page Fault Error. The first one is way more prominent, about 90-10.

I don't get it. I had an IT friend help me put the damn thing together so that I wouldn't do anything stupid, but this keeps happening. I'm almost thinking I have the RAM in the wrong slots in the mobo, but I am unsure if that would make me blue screen once a day (or more).

I have reformatted Win 7 *many* times thinking it was the problem, and I'm at the point where I don't think it's a software issue.

I'm open to all ideas, comments and solutions <3

Thank you!

(I have read the building a comp guide that's stickied at the top, but I must have overlooked something)

EDIT: Just realized that I need to post my specs manually.
MoBo: ASUS M4A88T-M AM3 AMD 88... Read more

A:Eight months in, I'm still baffled

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? Windows 7 Ultimate
? x64 bit
? Windows 7 Ultimate
? Full retail version
? 2 - 18 months
? I had reinstalled windows 2012.04.27 still having problems

? Intel64 Family 6 Model 23 Stepping 7 GenuineIntel ~2341 Mhz
? Geforce 8600GT
? MotherBoard - MS -7528 (G31M3 series)
? Power Supply - INTER-TECH Booster SPS-520 520W

? MSI
? MS -7528 (G31M3 series)

Started having random bsods like 6 months ago, thought its hardware problem so in that time I changed PSU, RAMs, GPU, new SDD and I still get weird bsods.

A:BSOD's for 6 months

48h Bump + BSOD's from those days

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RELEVANCY SCORE 32

One of my friends is having problems with monitors....

Apparently, the computer in question has went through 3 monitors and on its 4th one now, since May....

Anyone have any idea as to what would cause this?

All of the monitors haven't been brand new, but have not been used much either.

I instantly assumed a power issue... for the following reasons:

1.) He lives in very small area with very low quality power lines anyway

2.) The area we live in is known to have lots of power issues

3.) I took a look at the machine... when it first comes on, the power supply sounds like it buzzes, but then quits by the time it gets into windows..... this doesn't happen everytime, but sometimes.

The power supply is a 250 watt atx power supply.
 

A:3 Monitors in last 5-6 months

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Hi guys.. well first of all thanks for reading my problem ...
Since about May I have been having problems with my Pc but had been finding ways for it to work somehow but today the same problem that has been going on for 3 months started again... I have a Pentium 4 Pc 1.6GHz 394mb Ram and have Windows Xp Pro installed...

The problem is that many times my computer crashes and runs into a blue screen that states that the file "sys32k.sys" has caused an error and the computer has been shut down... another blue screen that appears states that there is a "memory_management" problem and that the computer was shut down and a third blue scrren that appears says that there was a fatal error and that windows could not be started...

this last blue screen appears only whe starting up windows... and the first 2 while I am usually working or simply while on the desktop...

this is making me NUTS... literally...
I have the theory that my Hard Drive is the one with the problem because I have formatted the drive completely about 10 times and made a clean windows Xp again and the same problem appears or that my windows xp is faulty and doesn't install the file -->"sys32k.sys" correctly... I even changed the motherboard and tested it without the VideoCard I recently bought (which I taught was the original problem) but the same occurs.. I also tried using the recovery console that comes in the Windows XP instalation disc and repairing the current instala... Read more

A:3 months of terror with my PC Please help....

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About 6 months ago I was infected w Trojan/Vundo and the BC gang helped me get back on my feet. I ran ComboFix, use Ad-Aware, AVG, Malwarebytes, Spybot, Spyware Blaster.

I enjoyed 6 worry-free months and now I'm stuck again. Windows will not complete loading--freezes. I tried to use my windows recovery in safe mode and clicking "next" prompts no further action after I've chosen a previous date. I have done a HJT log in safe mode only.

Symptoms when windows was working still:

Google results were links to other ad sites.
IE would not allow me to go to BC.com and other helpful forums but would allow me to go to youtube, google, yahoo, etc.
Updating Ad-Aware, Spybot, and AVG was not allowed.
Malwarebytes would no longer load (would show to load in the Task Manager but nothing further.)

So I feel frustrated because I can't use any malware/virus programs to clean. And I can't load windows in anything but safe mode.

Any advice would be extremely appreciated. Thank you in advance!!

A:Seems Worse than 6 months ago

Hi and welcome back. I am sending you a private message with instructions. Please follow those first and then run malwarebytes according to these instructions.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note:-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. -- MBAM may make changes to your registry a... Read more

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My sons sister in-law took her laptop back to the store she bought it from for repair. They said the HDD was bad. The first replacement drive they installed didn't work. They tried another and it worked.....for a while. She has brought it to me out of frustration and it looks like the drive is bad!

It is an Acer laptop. The first time I looked at it the BIOS did not have an HDD listed. I tried Alt-F10 at boot and then the BIOS started to see the drive. When Windows tries to start it says the C: drive needs to be checked and it begins CHKDSK. It fails with "An unspecified error occurred (............ dee).

Could this be a motherboard failure rather than the HDD? 3 drives failing in the space of a few months seems suspicious to me.

Thanks
 

A:3 drives in 3 months?!

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As the subject line implies, I've now had 2 HD crashes in 4 months. I'm running a Lenovo PC with SATA drives. Here's the thing...both times it was my secondary drive. The original drive is fine...so far.

The first time this happened, I had 3 drives hooked up. My C drive, a 2nd drive connected to the SATA connection on the MB, and then I had an external drive enclosure (USB). First, the drive in that enclosure stopped. The bios could find no sign of it, even when I connected it directly to the MB. It will spin for a few seconds and then stop.

The second time this happened (today), the drive was my 1T Seagate that is relatively new. I had earlier performed a Photoshop batch script that adjusted about 700 photos on that drive. All went well. And hour later, I got a BSOD. I allowed Windows to perform the startup thing (I forget exactly what it said) and it couldn't because it could not access the drive. Every time I would try to start the PC, it would go BSOD. Until I disconnected that 2nd drive. Then the PC started right up...no problems. Tried connecting the 2nd drive again and it can't see it. The drive spins up but can't be found.

So my question is, could the onboard controller, or something else (power supply?) be causing this or is it simply a coincidence that I've lost 2 drives in 4 months. I don't think I've lost 2 drives in the previous 10 years

Ideas? Thanks in advance....
 

A:two HD crashes in 4 months?

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June 14th was my notebook disabled by HP customer service representive. Since that date I m not able to use it. Support doesn t care. The only thing is they write me messages to calm down, that there is someone going to call me. In 2 days it is going to be 2 long months and nobody did help me. I m writting you regulary, but no effect. I did call you many times but effortless, just time wasting I spent more than 15 hours on the phone. I spent more than 6 hours calling to Microsoft guys, no solution so far. So 1/12 of the warranty of the NTB is over, but warranty is not used, because nobody from HP support cares.THIS IS BiG FAIL OF HP.Ivan




Ivan - dare to call me HP Support

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RELEVANCY SCORE 32

Got the blue screen while only reading a message board. Had problems with user acct so I made new one. Did a few scans on my own. Security message about setting for IE. Now got a message about illegal operation for something that was sceduled for deletion in system 86 when I tried to use IE or chrome. i switched users to use IE.

A:Unbelievable! Third one hit in 2 months.

You may close this topic already received help.

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