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Did System Restore-didn't help. System Restore opens as blank page.

Q: Did System Restore-didn't help. System Restore opens as blank page.

Please help if you can. Internet Explorer kept freezing with hourglass, So, I did a system restore to return the computer settings to the last date that it worked properly. I returned it successfully, but internet explorer will not load at all now. It keeps giving me the message that it has to close because of an error and directs me to press 'end now'. I tricked it into opening through my 2Wire gateway and went to microsoft update to try and re-install the missing components. Gave me error message that windows installer was not installed or was disabled because i was in safe mode (which I was not). Are there steps I can take to correct this. Other windows programs are also affected. Such as System Information, Search and Help.

XP Home Edition
Version 2002
Service Pack 2 (it was 3 before restore)
Pentium® 4 CPU
2.60GHz 2.59GHz
768mb of RAM

Preferred Solution: Did System Restore-didn't help. System Restore opens as blank page.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Did System Restore-didn't help. System Restore opens as blank page.

Not so sure it's an infectionLet;s try a quick few scansSome types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.Double-click on mysetup.exe to start the installation.If that did not work, then try renaming and changing the file extension. click this link if you do not see the file extensionRight-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.Right-click on mbam.exe, rename it to myscan.exe.Double-click on myscan.exe to launch the program.If that did not work, then try renaming and change the .exe extension in the same way as noted above.Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.If using Windows Vista, refer to How to Change a File Extension in Windows Vista.Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the report in your next reply.Note: MBAM uses Inno Setup instead of the Windows Installer Service to install the program. If installation fails in normal mode, try installing in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.------------------------------------The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note:-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. Note 2:-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs---------------------------Be sure to re-enable your AV and malware scan tools if they were disabled============================================ATFPlease download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".------------------------------------SAS, may take a long time to scanPlease download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program.Do not run a scan just yet.
FirstReboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with SUPERAntiSpyware as follows:Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".Make sure everything has a checkmark next to it and click "Next".A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.If asked if you want to reboot, click "Yes" and reboot normally.To retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.=========================================Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)Now put a check next to Complete scan to scan all local disks and removable media.In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".In the top menu, click file and choose save report list.Save the DrWeb.csv report to your desktop.Exit Dr.Web Cureit when done.Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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Hi. I'm using 500GB hdd(source) and 500GB ssd(destination) and I've some questions:
1. I Did 1:1 copy of disc (in norton GHOST) and on destination disk system restore is telling that i don't have restore points. Why?
2. Then On source disc I was trying to unlock some disc space by entering System Volume Information folder and deleting some files. I deleted all files larger than 3GB except one latest and one oldest. Now is like on destionation disc - system restore is telling that i don't have restore points. Why?

A:System restore didn't work. I have all system restore points

Hi Cbool,
Hope your settings look like this, and that in services volumn shadow copy in running.


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This could be the wrong place to post this plea for help and if so I apologise. Where do I begin, having come to the end of a trail Kaspersky trial of 30 days I uninstalled it, everything seemed fine, I proceeded to install the following freeware software in itís place AVG free and after Comodo firewall+ my laptop became sluggish and unresponsive. At this time system restore was working, I foolishly restored to a restore point before Kaspersky came to the end of itís 30 day trial,
My laptop USB mouse doesnít work but the onboard one does, for some reason I cant connect to the internet. Iíve attempted to restore in both safe mode and from command promt but every time a box appears titled system restore but itís blank, I may have some how deleted system restore! Having spent a night searching the internet for answers I came across your web site and this guide (Tips fixes & FAQs) and in more pacifically (System Restore opens to a blank window?) I followed the instructions Go to Start -> Run and type or paste each of the following commands, one at a time while pressing enter after each one.

regsvr32 jscript a box came up RegSvr32: DIIRegisterServer in script succeeded
regsvr32 vbscript a box came up RegSvr32: DIIRegisterServer in vbscript succeeded
All seemed to go well until I typed regsvr32 /i mshtml I was met with the box

mshtml was loaded, but the DIIRegisterServer entry point was not found.
Mshtml does not appear to be a .DLL or .OCX file.

Where do ... Read more

A:Solved: followed System Restore opens to a blank window guide what now?

Follow the instructions at the links below.


You stated:

All seemed to go well until I typed regsvr32 /i mshtml I was met with the box

mshtml was loaded, but the DIIRegisterServer entry point was not found.
Mshtml does not appear to be a .DLL or .OCX file.
That command is only for IE6 as shown at the link below.



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I have tried all the suggestion of all different site. Nothing solve my problem. Any tech guy
give me the answer.

A:system restore appear blank page

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Good morning, hope some one came help me. I am running Win XP SP2 it has been running for about a year. What I noticed was that I went to search for a file in the "Start search" feature and that page comes up but it is blank with no icons or text. There are no error messages and it closes, but just nothing on the page. I then went to do a system restore in the "accessoires system tools" page and it also is blank with no text or icons. My system restore is turned on and I have used it before. Any idea on a fix for this or is there a DOS command for "system restore" to maybe correct this. Help.

A:System restore page blank

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I am having troubles with my computer, I installed a firewall and after that most things quit working. I tried to do a system restore, but when I open it, it's just a blank white page...any suggestions??

A:Solved: system restore blank page

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Guys can you shed some light on this.

When i open my system restore all i get is a blank page, so any problems i get with my pc im unable to restore it back to when it was working properly.
Im not sure if it has anything to do with the problems i had a while ago where i was getting error messages on some links.

A:Blank Page When I Open System Restore

Try Kelly's Korner.Restore/Enable System Restore - #278 on the left.As this is a registry edit you should backup the registry first.

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I no longer have my system restore, I get a blank white page. I also can't do windows update, I can't load the active x control, nor do I get the option on top to do so. Could someone PLEASE help, I don't want to have to reformat?

A:blank page for system restore, and can't load active x control....no option to

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A:System Restore Didn't Restore

the best way to know for sure if u got rid of it would be to run another virus scan. I' d start there then if that doesn't work I'd back your data up somehow and redo my pc cause it sounds like your registry might have been effected somehow with the virus. But I am getting ahead of myself. Run the scan and if the virus is still there, go to your antivirus website and see if it has some sort of remover for that virus.

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Before installing new software, went to create SysRestore point, and it opened @ window below:

Unable to create restore point.
Same happens in safe mode. Help to correct issue would be greatly appreciated.

A:System Restore Opens @ Restore Window

One of the first things to do is eliminate the possibility of malware. Have you ran a full scan with your antivirus?
What you describe may be a trick of a virus writer to protect his work, since you can help remove a virus with system restore.
If no suggestion of malware:
Make sure that Volume Shadow Copy service is started.
Follow these steps:
a. Click Start, type “services.msc” (without quotes) and press Enter.
b. Locate "Volume Shadow Copy" service, right click on it and then click Start.
c. Start up type should be “Automatic”.
If that doesn’t work, then Perform System File Check to fix the corrupted system files and then check if this fixes the issue.
Refer the link "How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7" to perform System File Check.
Note: It may ask for windows DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

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I recently cough a virus, and I decided to do a system restore instead of removing it.

Backed up my files, blah blah blah. Did the system restore.

Everything seemed to go well, but now I'm having several annoying problems.

The first one I noticed instantly. Everything looks blurry and stretched. It looks nothing how it looked before. I tried to change the screen resolution and the color quality, but no positive results.

The second problem I find really annoying. The windows seem to be laggy. The scrolling is laggy, the minimizing is laggy, moving the window is laggy. This didn't used to happen before I did the system restore.

The third problem is that I can't use wireless. I couldn't find the Wireless Network Connection program anywhere, so I had to look it up on search. Found it, but I couldn't open it with double click. I managed to open it by right clicking it and clicking "View Available Wireless Networks". The problem is, even if I opened it, it's not finding any networks. It immidietly tells me "No wireless networks were found in range". I click on "Refresh Network list". Again, instantly, "No wireless networks were found in range." I don't think it's trying to search for any.

All of these problems are extremely annoying. I hope you guys can help me fix them one by one.

A:System Restore didn't go as planned...

Well - a system restore doesn't necessarily mean you are clean from any malware.

Follow these instructions and post in the appropriate forum. Our trained experts can help you further to verify your PC is clean.

If the experts verify your PC is clean - please post back here and we can help you further

Good Luck,


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I was attempting to burn a DVD with ImgBurn and the system appeared to freeze with constant hdd activity. I reset the system and noticed a slow boot to the desktop. I ran SFC /Scannow and the SFC indicated problems that it couldn't repair. I performed a System Restore and the system indicated that the System Restore was successful, but a subsequent SFC /Scannow indicated otherwise.

SFC indicates the CBS log recorded the files it couldn't repair. The most recent CBS log, compressed in a zip folder, is attached below.

Windows Logs:

Application - two errors recorded since last start:

Level: Error, Source: WMI, Event ID: 10

General: The description for Event ID 10 from source Microsoft-Windows-WMI cannot be
found. Either the component that raises this event is not installed on your
local computer or the installation is corrupted. You can install or repair the
component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:


SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA
"Win32_Processor" AND TargetInstance.LoadPercentage > 99


Level: Error, Source: Application Hang, Event ID: 1002

General: The program Acrobat.exe version stopped interacting with Windows
and was closed. To see if more informa... Read more

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I recently replaced my power source. When I turned on the machine It gave me "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER"
I did a restore with the provided emachines system restore cd's,and I am still getting the message. The harddrive is being recognized in BIOS. I am running off a LINUX live cd right now.
Does anyone have any ideas? How could I check for a boot sector error on my harddisk?

A:System Restore didn't work

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What's the best practice if a System Restore operation doesn't fix the problem on the first try? Should I undo the System Restore operation and then try a different restore point or just try a different restore point?

The system recommended the most recent restore point, so I took that recommendation. But, although the system indicated that the System Restore operation was successful, SFC indicated otherwise.

I've got a few more older restore points. Should I give System Restore another shot, with an older restore point or do what?


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Platform: Windows 7 (WinNT 6.00.3504)Few days ago I started getting incessant message from Norton about it disabling trojans. (never gave the name!). Noticed in task manager that I had lots of suspicious EXEs like win.exe (4 of them), winamp.exe (2 of them), debug.exe, hexdump.exe, etc.Looked in Norton's history and it has been "disabling" trojans nonstop for 4 days.Went into Notron's startup manager and disabled 40-50 suspicious startup items, most with random names like mqrtc and LzdZhfngotd... multiple instances of each. Disabled them all and restarted, but the phantom processes were back and got a windows popup dialog about a DLL that couldn't be found (random name).OK I thought, I'll just system restore to 5 days ago. Woops! "System restore has been disabled by the administrator". Scared. Regedit? Same thing.So I got Hijackthis and see lots of obviously suspicious stuff.please help with some guidance/tools to bring to bear.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:22:35 PM, on 9/10/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\Skype\Phone\Skype.exeC:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\AVG\AVG9\avgtray.exeC:\Program Files (x86)\hp\D... Read more

A:Persistent Virus, Norton didn't catch, cannot system restore

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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Can someone provide some detail about the differences in
content between Win7 system repair disc, system restore point and system image?
And perhaps I should add Dell ISO recovery image to the list.  I don't know (yet) if that is different from the Win7 system image option, or if the latter invokes the Dell ISO recovery image program instead.  If it matters, I have a Dell Precision
5510 laptop.
At the very least, is each option a superset of the other, perhaps in the order that I specify above?
Ideally, what are the folder names that each contains, if indeed their content can be described by complete folders?
I am trying to determine which of those options I need to create in order to have
complete recovery capability.
I have read the following support.microsoft.com articles:
Those descriptions are indequate for my purposes, in part because of differences in terminology.
For example, the System Recovery Disc option "can help you repair Windows", whereas the System Restore (Point) option "restores your computer's
system files".
In that context, are "Windows" and "system files" synonyms content-wise; or is one a superset of the other; or do they have some non-overlapping content?
I suspect that the System Recovery Disc contains only "Windows"... Read more

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Hi, I would really appreciate some advice before I go and get professional paid services. This is my business computer and I have important stock control and accountancy programs installed on it, loosing which would cause me big troubles.

Nevertheless, I was stupid enough to play around with it and try to install Magix movie edit pro 11 plus, original genuine program I bought some time ago. I thought it should be ok since it worked perfectly on my old computer. It didn't install correctly. I had to abrupt installation because everything hooked up. I tried to uninstall it, but it wouldn't allow me. Then I used Revo uninstaller pro which claimed to remove incomplete installations. I did install some other programs but I don't think they could have caused a problem.

After few days my computer won't start. It boots up to the windows logo and then freezes on a black screen with a white arrow.
I ran Start up Repair which didn't fix the problem. I also tried to do system recovery and to restore computer to the earlier point of time. For some reason I only got like 3 earlier points. I thought Windows it backing up computer regularly by default.
Start up repair returns these results:
Problem signature: Startup Repair Offline
Problem signature: 6.1.7600.16385
Problem signature: Unknown
Problem signature: 21199998
Problem signature: Auto Failover
Problem signature: No Root Cause

it gave error code 0x0 everywhere

Unspecified changes to system configuration m... Read more

A:Windows7 won't boot, startup repair, and system restore didn't fix the problem

tap f8 when booting and from the boot options try

last known good configuration

d/load and run the h/drive makers diagnostic utility on the h/drive


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I noticed my hard drive free space dropped, and I couldn't account for the space lost. I presumed at least some of it had to do with today's Windows Updates and the system restore point they triggered.

I used CCleaner to go and delete a couple older restore points, but I don't think I got back any space, at max a gigabyte if anything. I was wondering if anyone has an idea what is going on?

I've got three restore points, and Windows says they are using up ~80 GB and are allowed ~140 GB.

A:Deleted a couple system restore points but didn't get back an HDD space

You can limit the size that System Restore uses. Limit System Restore Hard Drive Space
If you think there is space being used by something other then the hidden System Volume Information (system restore) Use Space Sniffer to find out what is being used.

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This seems to be an issue that has occured on more than one occassion.

When my laptop restarts it comes up with the error c:\windows\system32\wmnetmgr.dll and that it is not installed correctly or something like that. Therefore, my profile doesn't load up properly and loads up a temporary profile with everything lost on my hard drive.

This is such an annoying thing and I've already done all of my system restores which say that they have completed successfully, however it is always loading up with this temporary profile, which loses all data when it shuts down.

I'm a bit of a noob with these issues and any information to help me out with this would be greatly appreciated!! Thanks in advance!!

A:My profile didn't load properly and everthing is wiped!! System restore isn't working

You have some homework to do; review the following:

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When I bring up Internet explorer many websites will not display correctly. For instance here http://xbox360.ign.com/ much of the page will display properly, but the headline story will not. Also when the advertisement/redirect page comes up when you first click on the page(sometimes it doesn't) the advertisement will not come up nor will it redirect to the main page. If I click on link buttons nothing happens, a regular link works fine, just not the button style ones(I guess buttons is a good description heck I dunno)

Also when I go to web based mail pages much of the page will display, but the body of e-mails will not. When I use IM, such as Yahoo messenger, I can bring up the program and type in messages but the message window that displays replies remains blank. I can neither see my message or the persons reply.

I tried system restore both in regular windows and safe mode and it is BLANK. I was told to go to RUN and type in "regsvr32 /i mshtml" but when I do it I get "mshtml was loaded, but the DllRegisterServer entry point was not found, mshtml does not appear to be .DLL or .OCX file" So what now???

I know when this started I loaded a game and was asked to load some strange messenger program(something or other X) for chatting with other gamers during online matches. I loaded it by accident and un-installed and deleted it. Since then I cannot use messenger or internet explorer.

I have done a couple of checks for viruses n such, and nothing. ... Read more

A:Internet explorer Blank IM's, Blank e-mail, Blank system restore

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I was at an internet coffee shop today. Unsecured network.

Using my laptop at home this evening, Outlook has opened at least twice on its own. Just in case, I tried a system restore to a few days ago, but apparently system restore function is disabled.

Thoughts? Thanks!

A:Outlook opens unexpectedly, can't do system restore

Click here and then scroll down to and click on hijackthis self installer to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


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I think I really screwd up this time. I am running WinXP Pro. I have 2 HD's in my computer. One of them had a corrupted file I was playing around with the files trieng to fix the problem. (The file was a bootstrapper/Application/Seltup file. I changed the program that it opens with to Notepad. Now everytime I click on a program it opens it in notepad. Nothing works! I guess what I need to do is change the program that opens the bootstrapper file to its original (default). Does anyone know what program to open it with, and where to find it? Thanks so much. Anyting can help.

A:Every program opens in notepad from word to system restore

can be fixed just takes a bit of messing

basicly you have 2 find say a word file on ya hdd right click it then open with tick the "always use this proggy (or somthing like that) then select word.

next find an excl file and associate with excel ect

hope u get the idea


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estore system settings and previous versions of file is greyed out on my system, I may have disabled a required service for this, can anyone point me to the right direction for this?

As I'm about to try the X-Fi MB2 mod again as the last time I tried it my system was messed up that it wont even recognize my actual X-Fi card properly. So I'm thinking a system restore can help me with this experiment.

A:System Restore - Restore system settings and previous versions of file

I'd start with system restore. Make sure it's enabled.

System Restore - Enable or Disable

Other things to check are system restore configuration, making sure system protection is turned on, and some general troubleshooting steps for system restore.

System Restore Configuration - Enable or Disable

System Protection - Turn On or Off

System Restore General Troubleshooting to Fix Issues

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i want to restore my buds laptop. he had restore turned on until about 3 weeks ago he shut it off.

question: if you shut off restore does it still keep the last restore points? and is there a way to restore in safe mode (cant boot in reg mode) if restore is shut of. when i try and turn on sys restore in safe mode it say "i cant".

any suggestions?

A:System restore question? Can i restore in safe mode i restore was turned off?

when you turn off restore you lose all the restore points...thats why you cant use them...If you can boot in safe mode and backup all the things you can't live without...then we will try to fix the booting problem

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My brother in law has been having trouble with his laptop, and he asked if I could help. It is an hp dv6000 running vista. It does not have any current virus protection, although Norton and Microsoft Security Essentials is installed. He told me one of his friends recommended ComboFix, which he ran. He's 16, so there is no telling what kind of damage was done. It will not connect to the internet even though it says it is connected. When I open Google Chrome, and Internet Explorer the working offline tab is checked but will not turn off. I keep getting a warning message from the taskbar saying, "Startup programs blocked".
Every couple seconds a Dial-up Connection screen appears asking to connect to a broadband connection. It looks legit, but in the task bar it has what looks like a Java icon. This screen, a Norton updates error, and ARO 2011 appear everytime the computer wakes, or restarts.
When I took the computer I installed and ran Malwarebytes from a flash drive, which did remove a lot of infections. When I click on the icon to safely remove the flash drive I get another error message, "Windows cannot stop USB device because a program is still using it. Close programs and try again later." There were no programs running so I had to shutdown the computer, to remove the device.
I had to do this a couple more times, but the last time the computer restarted the same 3 screens appeared as well as the program Blinkx Beat. I do not know what this program i... Read more

A:Multiple problems with internet connection, programs starting when disabled with autoruns.exe, system restore didn't work

I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Lets see if we can get the Internet service.1. Click on Start button. 2. Type Cmd in the Start Search text box. 3. Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request. 4. Type netsh int ip reset in the Command Prompt shell, and then press the Enter key. 5. Restart the computer.The command will remove all user configured settings on TCP/IP stack and return it to original default state by rewriting pertinent registry keys that are used by the Internet Protocol (TCP/IP) stack to achieve the same result as the removal and the reinstallation of the protocol.===If that fails, download this tool to a CD or flash drive using a good computer. Copy the file to the Desktop of the Infected computer and run it.Please download MiniToolBox to Desktop and run it.Check mark the following boxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsList content of HostsList IP ConfigurationList Last 10 Event Viewer ErrorsList Users, Partitions and Memory Size
Click Go and copy/paste the log (Result.txt) into your next post.Let me know if the service is restored.

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hi guyzz,I have two problem with my Windows XP pro1-System Restore is totally blank without displaying any kind of error, i have tried solutions from Microsoft too but could not get rid of it.2-Whenever i select Services in Services and Applications, the internet explorer script error pops ups and doesn't go away even after repeatedly pressing YES.I have Internet explorer 7 but i only use FireFox. I have attached the screenshots of the errors with the post, Thanks in advances.

A:Blank System Restore?

i have just realized that same message of "internet explorer script error" pops up when i'm trying to see the version of IE.

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My son's HP Compaq V6700 laptop running Windows XP Pro has lost the system restore. When i try to open it, I only get a blank box. This happened with the Search box to, having only the little dog in the corner without any options but I got the fixed by registering regsvr32 jscript.dll.
I followed instructions in this article Several dialog boxes are blank for the system restore but the registry was already the way it was supposed to be. I tried part of restoring the file with msconfig but am not sure I had the right paths because I have no disc since XP came preinstalled.
I also made sure the System restore service was running, enabled on the selected drives and that there's enough space. Checked for errors in event viewer and found none.
Tried to open it in safe mode with same results. Also ran safe mode with command prompt with the command "%systemroot%\system32\restore\rstrui.exe" which also brought up the blank box.
Ran scans and didn't find anything serious.
What else can I do to get the system restore dialogue box back???
Oh, also ran sfc /scannow.

A:system restore blank box

This may have been caused by an infection. I would suggest reading the stickies and then posting in Virus/Trojan/Spyware Help - Tech Support Forum

Otherwise, you may still be able to create your recovery disks though HP's tool. (Don't have an HP here right now and I don't remember the name of it) Or you may be able to order the Recovery disks from HP. They don't always have them available, but it's worth a try. They usually cost about $20-$30.

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I checked up that thing on microsoft about blank screen, but i had all the keys.

I'm using CCleaner to wipe ou the registry, but i check them before deleting, but some are locked, any help would be useful.

I have a firewall, router, and had antivirus, but my network deals with it now. I use lavasoft adaware and spybot. I even to admin tools and services and disabled system restore then went to the inf folder in windows and installed back, but no help. I would reinstall, but oh well. But not like system restore really works that great in a virus situation.

Logfile of HijackThis v1.99.1
Scan saved at 2:39:55 PM, on 01/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
D:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\... Read more

A:system restore is blank


Here's some information that may help.

System Restore opens to a blank window!

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I am having problems ever since I did a "restore your computer to an earlier time" on my windowsXP service pack 2, E-Machine desktop. When I tried to un- do that restore, my system restore only displays a blank page and it says done in bottom right corner. I get the same blank page when I go to windows automatic update and McAfee security center. I keep getting an icon in my taskbar from McAfee saying my puter isn't protected. when I click on certain links on a webpage it does not go. I downloaded firefox since then (via a thumbdrive and my laptop) and it behaves better but it still won't do restore or windows updates. This makes me think it may be a windows problem. I have plenty of room on my disk, but was having allot of problems with anything adobe related before I did a restore. I'm at the end of ideas and would have already tried the dreaded repair with the disks but forgot where I put them. I would appreciate any help you can give me.

A:System Restore Is Blank

Welcome to BCThese links might be helpfulhttp://www.smartcomputing.com/http://www.worldstart.com/

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Not sure when this issue started, so not sure if this has anything to do with XP Pro SP3. System Restore appears to function normally until attempt to restore. Select restore point > confirmation screen, click next > result = stays on confirmation screen. No cpu activity. Disabled SR and tried to re-register dll's. Was only able to re-register srclient.dll. Other dll's report loaded but "DllServerRegister point not found. . ." Suggestions please.

A:System Restore runs, creates restore points, but can't restore

Hello & welcome to TSF,

To resolve this issue, restart the computer. If the error still occurs, search the hard drive for the presence of the Wininit.ini file, and then rename it. To do so, follow these steps:

1. Restart your computer in Safe or DOS Mode.
2. Click Start, point to Search, and then click For Files or Folders.
3. In the Named box, type wininit.ini.
4. In the Look in box, click Local hard drives, and then click Find Now.
5. Right-click the Wininit.ini file, click Rename, type wininit.xxx, and then click OK.
6. Close the Find Files window, and then run System Restore again.
7. If the previous steps do not resolve the problem, run the following command to repair the damaged portions of your registry:
scanreg /fix

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I did a system restore after my laptops firewall and anti virus was shut down. Once I logged back on everything seemed normal until once I logged in my desktop turned to a light blue color and all i can do was go onto the internet I couldn't even get into windows explorer through the task manager to reopen my desktop. The internet is the only thing i can access. Does anyone have any ideas of what i can do to fix this?

A:blank screen after system restore

do you have the start menu/taskbar or any desktop icons? The light blue background is usually the windows default background. Why did you system restore in the first place?

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I had posted in Windows XP forum and it was suggested I repost here.
My son's HP Compaq V6700 laptop running Windows XP Pro has lost the system restore. When I try to open it, I only get a blank box. This happened with the Search box to, having only the little dog in the corner without any options but I got that fixed by registering regsvr32 jscript.dll.
I followed instructions in this article Several dialog boxes are blank for the system restore but the registry was already the way it was supposed to be. I tried the part of restoring the file with msconfig but am not sure I had the right paths because I have no disc since XP came preinstalled. I do however, have the recovery discs I created when I bought the laptop for him.
I also made sure the System restore service was running, enabled on the selected drives and that there's enough space. Checked for errors in event viewer and found none.
Tried to open it in safe mode with same results. Also ran safe mode with command prompt with the command "%systemroot%\system32\restore\rstrui.exe" which also brought up the blank box.
Ran scans and didn't find anything serious.
What else can I do to get the system restore dialogue box back???
Oh, also ran sfc /scannow.

A:[SOLVED] System Restore box blank

I'm nasdaq

I need to have more information on your system before I can suggest a possible fix.

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt

Save both reports to your desktop.

Please just paste the contents of the DDS.txt log in your next post.

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I use Windows XP. I installed the AOL Safety and Security with AOL 9.0 Security Edition. I had McAfee Security System already installed. I thought it would be no problem since AOL Safety and Security is powered by McAfee. After conflicts with the two security systems I unstalled McAfee then the AOL Safety and Security. Now my "System Restore" comes up blank and I cannot access "Help and Support" from the start menu. I also cannot print from the internet and I cannot reinstall McAfee nor AOL Saftey and Security.
I cannot download anything from AOL or McAfee and I can't figure out what's blocking it. I have Windows antivirus and firewall working at this time.

That was a little background. I really want to know how to fix the "System Restore".



A:System Restore Window is Blank

Try This, If You Can Get To The Control Panel.go To The System Icon. Click On That Go To System Restore Open That Up And See If There Is A Check In The Turn Off System Restore Box, If The Is Turn It Back On I Hope This Helps A Little Bit

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Can anyone help, i went into system restore and the screen is completely blank, i have lost the search companion as well, i cannot go into the user account as it keeps coming up with internet explorer script error and my webroot window washer system wont work either, the "start" button to wash the system is missing.

I am at a complete loss, these are the only things that i can find at the moment, there may be more, run anti virus and spy bot, no joy.

I am currently running xp, im new to this forum so i apologise if i have posted this in the wrong thread.

I shall look forward to your replies.



A:blank system restore screen

See this older thread.

You may also want to try running an online virus scan
Kaspersky Online Scanner- use IE

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: Hi everyone .I seem to have a problem with my system restore of late .I am running XP Pro.. I went to restore to a earlier point after a stuff up and when I opened the sys restore .The actual window come up BLANK except for the top heading .System Restore.I shut down several times and also rebooted in Safe Mode but all to no avail .I also opened up system / sys restore and turned it off rebooted then turned it back on ( checked Box). still a Blank as described . I have searched Knowledge base etc but so far its got me stumped .Can any of you good people come up with any sugesto,s . Thanks Guys/ Gals .. Re Old Aussie

A:System Restore Window Is Blank.

Here's a start.http://windowsxp.mvps.org/srblank.htmwith related links listed there===============#278 Restore/Enable System Restore also has an Undo#289 (to the right) Restore System Restore Servicehttp://www.kellys-korner-xp.com/xp_tweaks.htmAlso, have you tried Advanced Windows Care from IObit?http://www.iobit.com/I tried it awhile back and when I uninstalled it, System Restore was messed up. I don't remember if all or most of the options were gone, but the GUI was all white and off-centered. I do remember that.

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Hi there, I just had some issues with my System Restore and was looking for some answers. I had just recently got help from Surgeon General JSntgRvr with a complete lock virus on the Virus, Trojan, Spyware, and Malware Removal Logs part of the forum and he was able to get me running back on track and my computer is running smoothly. Our only problem was after getting the computer clean and we tried to run a System Restore and the window would be blank when trying to access it.

The work we had done to fix it is here: http://www.bleepingcomputer.com/forums/topic413263.html but dispite all of our attempts we were unable to get a System Restore function going. We've checked the permissions and other options and still no luck. I was redirected here to see if anyone could help with this particular problem. Thanks in advance for any assistance.

A:System Restore Window Blank

Please...complete your malware topic before moving on to what may seem like system or hardware issues.

This topic is closed, pending reopening when MRL topic is closed. Once that topic is closed, just send me a PM and I will reopen this topic.


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Some malicious spyware made a mess, but ultimately I was able to get back into the PC, but when I went to restore from a May 23 system restore, the screen is totally blank. Can anyone help?

A:Blank System Restore screen


do you have your windows cd to boot from?
your restore points arent valid anymore i would think

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Run a desktop with Win Xp SP3 as OS. After updating to version 9 of Avast Free anti-virus, a couple of my programmes stopped functioning.
Uninstalling and reinstalling the earlier version 8 made those programmes work again. However, in the process it consistently takes two efforts to open the System Restore window and on doing so it is blank.

I am reasonably sure that during uninstalling Avast some registry entries have been corrupted.

Short of reformatting and reinstalling XP, are there some specific registry entries I can check and correct to make the System Restore Window display correctly?

Thank you.

A:System Restore Window Blank

See if this helps: System Restore Tool Displays a Blank Calendar in Windows XP

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I'm not a total computer dummy, but pretty close.
Had a nasty google/bing search redirect bug and ran bunches of different scans until finally TDSSKiller by kaspersky cleaned VIRUS.WIN32.RLoader.A
I ran Hitman Pro and SuperAntiSpyware in safe mode as well as Malwarebytes Anti-Malware and Spybot. I routinely use Malwarebytes Anti-Malware and Spybot but was a first for using Hitman Pro and SuperAntiSpyware.
Now, when I run a system retore in regular mode, I get "Computer cannot be restored ... no changes have been made to your computer etc ..." regardless of date chosen. When I run system resotore in safe mode, it loads as a blank white screen.
I'm feeling Hitman Pro or SuperAntiSpyware zapped something they might not should have.
Any advice would certainly be appreciate .... and type slow so I can keep up. ;-)

A:System Restore not working - blank screen

No way of knowing what damage may have been done by the virus, but you can try this: http://windowsxp.mvps.org/srblank.htm

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Global Moderator Boopme suggested I post in this forum for help: http://www.bleepingcomputer.com/forums/topic462316.html/page__pid__2783013#entry2783013

I did finally manage to download and run HTAStop. I tried running SFC again but had to cancel as I don't have the CD.

Thank you for your time and for any help you can provide!
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.5.1
Run by Evelyn at 21:57:15 on 2012-08-14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.2.1033.18.503.70 [GMT -4:00]
AV: AntiVir Desktop *Disabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\Program Files\Norton Safe Web Lite\Engine\\ccSvcHst.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explore... Read more

A:System Restore & User Accounts blank

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I am new to the Vista Operating system, and so far can't say I am liking it too much.

First I was getting an error loop that said that windows encountered a critacal problem and would shut down in one minute. It shut down and would restart only to do it over and over again.

I did some searching and decided to restore the computer back to the original state - I only starting setting it up today so I knew I wouldn't loose much, just my virus protection and my MSN software. I wasn't sure what was causing the problem so I also unplugged my video cam and my printer.

I was able to restore it back and I don't get that message anymore but now I have a big white screen that I can't close. So far I can get to other things like IE (haven't really tried anything else - I am afraid too). I just have a big white screen, I can move it out of my way, I can't minimize it and it won't let me close it and there is nothing in task manager.

Is there anyone out there that might be able to assist in getting rid of this big white screen? Also if you know what might have cause this "critical error" my web cam? my printer? my MSN software? my Mcafee Virus Protection? I have since downloaded some free virus protection to keep me safe while I solve this new problem.

I have only had this computer for one day and already I want to toss it out the window.

Thanks for your help.

A:Blank White Screen after System Restore

Before I mark this as solved let me ask another question after much poking around and google searched, we found out that it was syncuw.EXE that was causing the white screen. We think by our searches that it was tied to the Norton software that came bundled with the computer. We removed the Norton and the white box went away and so far so good. Does that make sense? has anyone else had this same problem?

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On Sunday I setup a system restore on my dell inspiron desktop with windows 7. The screen went blank after a little bit and now I can't get it to do nothing. When I turn it on all I get is the power lights on the monitor and case. It's not even making a sound like it's trying to do anything. What can I do to fix it?

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Hi I am new to this forum, but I have been browsing it and reading through messages for the past couple of days.

I'm hoping someone will be able to help me with a problem I am having on my computer!

On Thursday evening I used my computer as normal. I was having problems with my printer, and the technical support people told me to change some settings in the printer and faxes section, which I did with no problems at all. I am not sure if that is in anyway related to my current problem, but that is the only recent change to anything on my computer. So after making those changes I turned off the computer for the night.

Yesterday morning I turned it on because I wanted to fill in an online job application by the afternoon, but I noticed my internet security would not turn on, even though it is set to start with the computer. Then I realised that nothing I opened would show up in the task bar. I also noticed the language icon, 'EN' is on the left hand side, next to the start button, instead of on the right hand side next to the time.

I went online and tried to copy and paste, but copy and paste will not work. I can't open new windows by clicking on links, and I can't check my emails or log in to an instant messenger. I can't drag and drop either.

Getting worried, I tried to do a system restore, but when it eventually opens, the system restore screen is a white blank box. Help and Support will not open either, and I tried typing the url for system... Read more

A:System Restore shows up as blank screen

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Hi, I have a toshiba laptop that had gotten a virus on it. A system restore was done but after the restore ran through, it said windows failed to restore some [blank]. Can't remember what it all said, anyways, now when I start the computer up, it goes through everything, blah blah blah, i can select my user, then when it would go to the desktop, its just a blank, white screen. There was a thread that had this exact problem and it said to download a file from fubar or something on a flash drive. It said to open up the repair options thing in the beginning and run this program downloaded to the flashdrive. I ran the program and it saved a file of the scanned results. So the person that had the problem was instructed to give the technician the file with the results on it. So here I already have the file. Help would be greatly appreciated! Thanks!http://www.bleepingcomputer.com/forums/t/505530/white-screen-after-system-restore/Here's the closed thread by the way. Thank you.Merged posts, moved from Win 7 to Malware Removal Logs - Hamluis.

A:Blank Screen After Failed System Restore

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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Need help please!!!

I am going to parents house this evening to work on their computer...just need some suggestions on what to try. I'll tell you all I know at this point:

They had McAfee security center on their computer. While on AOL, they received AOL warning that their AOL antivirus was needing updated, so they tried updating it. During the update, it said it was conflicting with McAfee that was already on their computer...asked do you want to remove what is currently on here....she clicked yes.

Since then, she has had problems with things only showing up as white pages and each day it seems to be getting worse. She had IE6, so I told her to download IE7, which helped some but not completely on the internet part of the problem. BUT, still getting only white pages on 'System Restore' and 'Search for Files and Folders'. Also, she only gets white pages on Mcafee website and Dell check my system function.
Basically, anything that might give information on what the problem or how to attempt to fix it just comes up blank.

Another strange side effect in all of this....she can no longer print.

She ran Spybot and it reported no problems. That is the only thing she knew to do since she cannot run a virus scan at this time.

Sorry that I'm short on info at this time...I just wanted somewhere to start when I get there tonight. She has a Dell Dimension 4700 with XP, pentium 4.

Let me know what else you might need and I will post it this evening.

A:System restore and IE blank/white pages

Download the file olereg.vbs and run it and it should be fixed
Here is the site to download it from

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