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Lenovo G series memory scan fail Result code WME80...

Q: Lenovo G series memory scan fail Result code WME80...

Hi everyone. Can anyone tell me what this code means. It relates to a failure in the random pattern test on physical memory. Does this mean I have a fault on my installed RAM.Any assistance is much appreciated. Charlie

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Preferred Solution: Lenovo G series memory scan fail Result code WME80...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Can't seem to find this in support or forum. The only known regular issue I have is graphics stop/reset while browsing, don't know if it's related.THX!

A:Y700 Hardware scan fail, result code WCP03E000-UL7

WCP03E000-UL7BWG, got cut off

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Hi, I just bought a brand new Lenovo ideapad Y700 and when I ran the hardware scan, everything passed except for the mathematical operations test for my Intel(R) HD Graphics 530 video card, which resulted in a failure of the hardware scan and a result code of WVC007002-UK7W7N. What should I try to fix this issue?

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A:ideapad Y700 Hardware scan fail, Result code: WVC0...

Hi, I got this too with my Y700, it's down to the VGA driver rather than the hardware but it shouldn't affect any functonality so no need to worry about it. Hopefully Lenovo will issue a new driver soon to resolve it If you don't want to wait I managed to solve it by installing the most recent driver from the Intel website, please note you won't be able to run this from the .exe download, you'll need to download the zip file, extract it, and then install the driver from device manager.

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i need help.my pc keeps crashing and im trying to figure out why.im running windows 10 updated from windows 8 latelyi im currently defragging my harddisc and updating driversthe problem is that after half an hour or two my pc freezes and the only way to restart is to hold down the power button or pull out  the battery. afteer restart i have another half an hour or something.  

A:Lenovo z50 result code from error scan of storage ...

I'm having the exact same issue but my Code is: WHD01V011-DL7C8J What does this mean?  Does it mean my HDD is knackered?  I run a Lenovo Diagnostics Test and it passed all barring a few - Smart Drive etc failed. I'm concerned my laptops faulty and wondering if it's quick, easy and CHEAP to repair. ThanksAsh.

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I get the following failed result code when I perform a hardware scan via Lenovo Solution Center on the SanDisk SSD U110 16GB: WHD00V00S-UL7XVG. Does anyone know why I keep getting this error and how to fix it? I don't even know if this drive is being used for anything. It does not show up under my computer in windows explorer.Thank you! Here are details from the log file:Display name: SanDisk SSD U110 16GB - 14.91 GBs Manufacturer: SandiskModel: SanDisk SSD U110 16GBSerial: 134610403527 Firmware: U21A001 Size: 14.91 GBsPhysical sector size: 512 Logical sector size: 512 Logical sectors: 31277232 Supported standards: ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI, ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI Spec version: Unrecognized Version Partition schema: GPT UNALLOCATED: 1.09 MBs Index 1 Size: 14.91 GBs-----Diagnostics SMART Status Test: PassedTargeted Read Test: Passed Random Seek Test: Failed Funnel Seek Test: Failed SMART Short Self Test: Failed-----

A:Lenovo T440s Hardware Scan Failure Result code: WH...

The device is a 16GB Solid State Drive (SSD) that is used by the Lenovo box to speed performance by caching frequently-used areas from the main hard disk. The error indicates a fault with the SSD (I have had the same problem on 2 different SSDs after using them for about a year each). I'm not sure why the SSDs seem to keep doing this - perhaps the write cycle count of certain blocks is reached too quickly in this environment, or maybe the ExpressCache software used for this function is not completely bug-free. You can continue to use the SSD as it seems from my experience that it continues to work, but not quite as efficiently as the faulty block(s) would mean the data there would be fetched from the Hard Disk after all. It would be good to hear more on this from Lenovo so that we can figure out the best course of action.

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After poking around on other threads, there's a chance this is related to the hardware drivers. However, I wasn't able to find a thread with this exact error code, so any help on what this means and how to correct it would be appreciated thanks! This is generating on a LENOVO ideapad Y700 series laptop (15 inch).


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Update your Intel Video driver and the false error from LSC should disappear.WVC007002-UM7YSIw=windowsvc=video cardtest 007result code 002um7ysi is a hash code of the serial number of your machine and useless info<unless you chose to send feeback info to Lenovo

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The Intel Driver & Support Assistant said that it had an update: Intel® Graphics Driver for Windows* [15.40]. When I did a scan with the Lenovo Companion app, it said there were no updates available. Why the difference of opinion betwee the two apps?

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Just got this result. What does this mean??Thanks!

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Lenovo Solution Center hardware scan failure on Ideacentre 710 desktop. Product:  90FB000HUSBIOS:  FWKT54A This is an almost new machine, still on warranty.  An idea what the problem could be and how to fix it? Thanks!

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Lenovo Solution Center hardware scan failure on Ideacentre 710 desktop.
Product:  90FB000HUS
This is an almost new machine, still on warranty.  An idea what the problem could be and how to fix it?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Hi everybody, I performed a hardware scan and go this result code: WHD400000-UN7YZE What does it mean and what should I do? Thank you

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I the log seems to only provide the following code (no explanation I can find) for a warning associated with the Quadro M1000M videl memory test. How/where do I determine the significance/explanation of the result code to determine if the problem is sufficient to contact warranty support? Quadro M1000MResult Code: WVC007000-UM7V1E  Mark   

Log.PNG ?69 KB

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During a hardware scan, the USB test Failed. I got a result code: WMB01A008-WL7A8I.Why did my computer fail the USB test? and how can I fix this probem??

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Can you tell me what this is for please?  I need to assess the potential cost of repair/replacement of pieces/parts vs new computer.  Thanks a bunch!

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The Lenovo solution centre show failed,And the result code is WVC003002-UL7YLL., the issued device is intel(R) HD Graphics 530.How can I resolve that

A:Result Code: WVC003002-UL7YLL. Y700 hardware scan ...

=Call the support center or try another video card diag tool to confirm the error(if any).State your video item, you state intel. Do you have the latest driver installed?

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HelloJust recieved a hardware scan results witht he following failure.Result code: WHD00V000-UL7XKHDevice: Intel (R) HD Graphics 520please advice...

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Hello everybody, I ran Hardware Scan on my laptop (Lenovo Ideapad 700) and an error occured for the first time I own this computer. There is a problem with PCI Express - the result code is: WPE001001-WM7YWF. Could anyone help me, please? Thank you in advance. I attached print screen of the error and the log to this message.

PCI_Express_Error_2.PNG ?65 KB

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I just had the following hardware scan that resulting in a failed test on one of my storage drives. This comes after a major windows 10 update a few days ago.  See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test).  Can this be repaired or do I need a new drive? Thanks

Lenovo Solution Center Log File.pdf ?116 KB

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After running my hardware scan for my Lenovo laptop, I got a final result code message:  W1ZAQMXWQ-8MKSW4FailedWednesday, February 22, 2017 10:38:22 AMHardware scan has detected one or more failures.Reference the error code below when contacting Lenovo support at http://www.lenovo.com/eticketDate run: 2/22/2017 10:38 AMDevice: ST500LT012-1DG142 - 465.76 GBsSpecifically, the view log pointed out SMART Short Self Test, SMART Drive Self Test and Targeted Read Test to have failled a "test". Does anyone know what this information means? What should I do to ensure that this problems can pass the test?Please note that I am no longer under warranty.  Thank You! 

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I just had the following hardware scan that resulting in a failed test on one of my storage drives.
This comes after a major windows 10 update a few days ago. 
See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test). 
Can this be repaired or do I need a new drive?
Moderator comment: Model added to subject for clarity.

Lenovo Solution Center Log File.pdf ?116 KB

A:Twist S230U - Final Result Code : W1R9BVEZS-AANTV4 after hardware scan

Hi Lenboy
Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you are getting an error code while running hardware scan.
Eventually Hard drive is going to fail, backup all your important stuffs & contact Lenovo for new hard drive if system under warranty.
I hope the above information helped you
Please feel free to post in Lenovo Community Forums if you have any further queries!
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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I know I am behind the times using a Thinkpad T400 with Windows 7 Pro 64-bit but I am having a heck of a time using  this machine as it constantly freezes up.  I tried running the diagnostics and it failed on the SMART tests and did not complete the remainder of the tests ie video card, etc.  The final result code was:W1UKDVUB5-QE4MD9 Does anybody know what this code means - how much trouble am I in and why is this machine freezing up all the time? Thanks for any thoughts or assistance. Lorelei

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Hi, I just updated the Lenovo Solution Center installed on my Lenovo Yoga 2 Pro.I then performed a hardware scan and got the following result :no issue (green light and the following message : WMB008000-DK7X5L ) and at the same time a PCI / PCI-e Test showed as invalid (white cross on a red background). So what do I have to do ? It looks like the software tells me "no problem" and at the same time highlights an issue at the level of the PCI. Thanks in advance for your help Kind regards Philippe

A:Lenovo Solution Center - Hardware Scan - invalid result for PCI test

I have the same problem with my lenovo y700 :/

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The desktop is ideacentre 700-25ISH, I bought it for less than two months and actually I was out of town for several weeks last month. It is basically brand new. I run the hardware health check from lenovo companion and got the error code WMB010000-WM7VJI. The reason that I run the test is just because the machine may power off abruptly everyday. And I once got a message like USB  port power surge after login. When the machine is down, I have no way to power it up. The only thing I can do is just unplug everything and use the desktop tomorrow.  

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i am running a hardware scan and getting this error message and dont know what it means and how to fix it. the erro message is Phsysical memory Result code: WME800800-DL7Z1L Thanks in advance

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I have a set of HP Z210 Workstations with E3-1245-V2 Xeon Cpu's, SSD boot drives and varying sizes of memory from 8-16GB 1600Mghz DDR3 ECC. We use Windows 8 Enterprise for these machines, with Hyper-V enabled.
We get regular driver failures from the 2 sets of USB controllers on the machines (Mainly and issue for the KB & Mouse) that can only be resolved with a full power down (not restart) and a power up. This happens at least once every 1-3 days per machine.
I had gone through the HP support, but they have advised this isn't an issue on their side, and I had agreed all along. I was just hoping to get some traction by notifying them. Anyway, after a lengthy trouble shooting session, we found that once Hyper-V
was enabled, the fault arose.
As it was an Intel chip, they I asked them. They advised that on Windows 8, the drivers are supplied via windows update and that it was not their issue.
So, how can I get this resolved? Not through HP or Intel, surely through MS? Maybe not. Disabling Hyper-V is not desired as I the teams with these PC's are developers and require local visualization. Also, we have templates ready for Hyper-V, I don't really
want to remove Hyper-V and use Virtual box or VMWare workstation. but I am at wits end with the fault and lack of help from the vendors.
Please help.

A:Hyper-V causes Intel(R) Series/C200 Series Chipset Family USB Enhanced Host Controller driver to fail

I have found a work around for this fault with the USB failure - ENSURE YOU POWER  THE MACHINE OFF - DO NOT RESTART.
Its almost like the restart doesn't initialise the device correct, thus causing a failure. 

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HI,Community, what means this Error code,it is from Hardware scan at USB.WMB008008-BM8X6J

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I was browsing Google Images on my Mac (OS X 10.11.5. The firewall was turned on, if that helps) and I saw a result, and I ended up clicking on "Visit page" instead of "View image" by accident. After I clicked on the link, it resulted in a series of redirects through various websites that are either completely unrelated to the result in question or are almost completely empty, ending in an Amazon results page. I've no idea what was up with those sites in between Google and Amazon. Were they hacked or fake, or is this some sort of revenue-generating advertising program that I've never heard of? Because, after a bit of digging, if you look at the middle two URLs, neither of them seem to have anything to do with trailers or towing. And I also found out that the image itself was from a completely different (and presumably innocent) Photobucket user.
Anyways, the question is--and I'm going to sound paranoid, I know--should I be worried after all that? I've run scans using BitDefender and MalwareBytes and both say that my Mac's squeaky-clean, but I'm still not sure if this series of events is little more than annoying advertising or something serious that could or would have compromised my privacy and sent my data elsewhere.
This is what that the Redirect Path plugin on Chrome spat out:

Status Code URL IP Page Type Redirect Type Redirect URL
200 https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&ved=0ahUKEwj45_6H-rzOAh... Read more

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Help! For the past couple of months Windows attempts to update Realtec, Intel and a couple other programs, only to fail. The result is an automatic shutting down of the system to undo the failed update attempts. I've tried to stop the automatic updating, but to no avail. At this point, I don't know what to do. The error message on the light blue Windows screen says: "We couldn't complete the update. Undoing changes. Do not turn off your computer" But then it always reboots. I do have a print screen of the failed updates.  I clean my Registry daily because of this. Any info, guidance, etc, is greatly appreciated.Thanks!MsBlueSky

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When I run a virus scan using AVG I get the message C:\windows\system32\drivers\etc\hosts change result: changed. I have attached Kappersky and DSS scan results. Do I have something to worry about? besides AVG I have SpyBot which I update and run every couple of days. Thanks in advance for your help.

A:Avg Scan Result

Hello StalagmiteWelcome to the Bleeping Computer Malware Removal Forum, sorry about the delay, but the amount of people posting with infected computers is through the roof and sometimes we can't get to logs as fast as we would like to. If you have not resolved your issue and still need assistance, download and install Hijackthis by Trendmicro and post a log, copy and paste it into the thread by using the Add Reply button, please do not attach it. I am looking at a possible trojan on your system.Download Trendmicros Hijackthis to your desktop.Double click it to installFollow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exeOpen HJT Scan and Save a Log File, it will open in Notepad Go to Format and make sure Wordwrap is UncheckedGo to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

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Can anyone tell me if this file is harmful, it was picked up while scanning with AVG software, status read at the top of the it said it had been changed, this is the file:


Is this whats called a kernal, this is not in my virus vault but keeps coming up on the scan each time.


A:AVG scan result

See post #4 in this thread: http://forums.techguy.org/security/554221-solved-avg-finds-ntoskrnl-exe.html

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Hey guys,
I posted this originally on May 2nd and have never gotten a response. If I don't have anything to be concerned about, please, just let me know. I have always gotten very good assistance with my troubles and questions before. Maybe I just posted my question in the wrong place.

Question about scan
I am not really having a problem but I am curious about the results of a scan by AVG Free. When my scan is complete, I get the results shown in Attach. #1. I click on "remove all unhealed infections and I get the results shown in Attach. #2. Also enclosed is the results from my HiJackThis scan. Thanks for the help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:18:31 PM, on 5/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\A... Read more

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I found following items with earthlink protection virus scanner.
Winmovieplugin homepage hijacker, dialer
Coolwebsearch bho, adware
Pornmagpass adware, homepage hijacker, Trojan M
Elitemediapopup adware, driveby download
Transponder.bloger adware bho
Searchsquire adware, searchpage hijacker
spywareQuake thiefware
SafetyBar adware,Bho

I deleted the items but I cannot update avg spyscanner, but can still scan with it. Should I take any other steps to ensure that my system has really gotten rid of these things. Thanks in advance.

A:I got following in one virus scan result

G'Day hes4l,


Should I take any other steps to ensure that my system has really gotten rid of these things.

Yes indeed there are!

Go to the link "The 5 Steps", in my signature; read the instructions carefully; then, post a HJT Log in the HJT Forum, where one of the trained analysts will help you 'clean' your machine.

Now once you have posted your HJT log, there are two things you need to do....

Firstly, subscribed to your posting, so that you can receive instant email notification about any replies.

The other thing is; please be patient with receiving your first reply, as the HJT analysts are usually very busy.
So, I recommend if after say, 48 hours, you have not received any response to your request, go back into your thread, and type in "bump"; this will bring your post back to the front page, and to the attention of an available analyst.

Good luck with it!

If you have any other queries/concerns, feel free to post back.

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I have been having some problems as of late with my internet connection... various sites not being found, timeouts, cannot find server etc....

I call me EARTHLINK TECH support... and they suggested I make some cahnges in my dial-up networking, etc... and suggested I do a HIJACK-THIS scan.

I did the scan... and here are the results. I was wondering if anyone would look at the results and maybe make some reccomendations.....

Thank you.

Logfile of HijackThis v1.97.7
Scan saved at 2:14:06 AM, on 1/18/2004
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = DAVIDS' INTERNET BROWSER
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Ma... Read more

A:Can someone help me with this HIJACK THIS scan result.

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Any Malaware experts out there to take a look at these results and let me know what to do next ????

Refers to my earlier thread this morning about desktop startup errors.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:52:35, on 11/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\TOSHIBA\TOSHIBA RAID\Service\kraidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NORTON~4\... Read more

A:DLL Error HJT Scan result

This is a duplicate post.
Original thread and HJT log are here
AND has been moved to the MalWare forum,

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Thought I may have got an infection (sonar.heuristic.130).  So I ran numerous scans.  
Norton Internet Security A/V, Norton Power Eraser, MS Safety Scanner, ESET Online Scanner, Super-Antispyware, Malwarebytes, ADW, TDS Killer, and R Kill.
All my scans ok, less the ADW find.  Wasn't sure to delete the registry key, so I didn't.  I took a screen shot of LAN settings but couldn't figure how to attach, if I was supposed to.
The result of ADW scan:
# AdwCleaner v4.110 - Logfile created 16/02/2015 at 01:37:05
# Updated 05/02/2015 by Xplode
# Database : 2015-02-14.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Fred - ATHEIST
# Running from : C:\Users\Fred\Downloads\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - localhost:8080
***** [ Web browsers ] *****
-\\ Internet Explorer v11.0.9600.17631
AdwCleaner[R0].txt - [679 bytes] - [16/02/2015 01:37:05]
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [737 bytes] ##########
Screen I tried to attach
Internet Options/Connections/LAN Settings
   Automatic configuration heading........only Automatically detect settings is checked
   Proxy server heading..........................box is un... Read more

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Hi guys,

I just finished running a scan with spybot search & destroy and it came back with the following result (attached a pic). The problem is that I have heard the name before coolwwwsearch which is what was picked up and I thought it must be bad but just to be sure I checked the particular files in my registry. The files all belong to a program I just recently installed called Zero popup pro which as you can guess from the name is a popup blocker. I'm not sure what to do now and was hoping someone can advise whether to ignore what spybot has found or could that popup blocker program be some type of spyware?

A:Spybot scan result

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Anyone know what this result means?

My windows processes are running really slow and was wondering if this is causing the problem.

A:AVG Virus Scan Result Help

Hi and welcome to TSG.
It should only concern you if it says it was infected.
Quote from Avg help forum.
"It is normal that AVG shows that files, the MBR or Boot record to have changed.
These are done during normal maintainance, when you or windows updates files or have had to correct errors on the drive.
The only time that you should worry is if they also show as infected."

Check link below for suggestions on Pc Maintenance.
List includes..
Scan For Viruses.
Scan for Spyware.
Microsoft updates.
Disk Cleanup.
Check Hard Drive for Errors.
Defragment Your Hard Drive.
Registry Cleanup is in their list but
Cleaning the registry may cause you more problem than you started with..
so it would be best to skip that one.

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I have Windows XP and an AdAware scan hit on this as malware[Windows Reg Data Malware HKEY -Classes-Root:regfi Possi]. Can anyone tell me what this is? AdAware can seem to do anything with it and SpyBot doesn't recognize it . Please help.

A:AdAware scan Result

This could possibly be a sign of a possible browser hijack attempt. If ad-aware has found it, remove it. Download, update and run spybot, post your log and I'm sure someone will be along to help you with any problem soon. Nothing to worry about though, I have had lots of possible hijack attempts.

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Hiya All

Happy Easter.

I ran Malwarebytes yesterday as PC not right.Results of 15 objects found.Can someone please explain them or advise further?

Malwarebytes' Anti-Malware 1.36
Database version: 1966
Windows 5.1.2600 Service Pack 3

11/04/2009 20:23:50
mbam-log-2009-04-11 (20-23-50).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 130528
Time elapsed: 1 hour(s), 17 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

A:Malwarebytes scan result


We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please start a new thread in our Virus/Trojan/Spyware forum along with the required logs

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Hello everyone, I have no clue how to distinguish virus from essential files???

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:26:54 AM, on 22/11/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_5742z&r=27361110x915l04g4z155v47j2134s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_5742z&r=27361110x915l04g4z155v47j2134s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_5742z&r=27361110x915l04g4z155v47j2134s
R1 - HKLM\Software\Microsoft&... Read more

A:Need help with "hijack this" scan result PLEASE!!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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Windows RegData Malware HKEY_Classes_Root:refi Possi This is what I get as malware. What is it. Adaware won't remove it and Spybot doesn't recognize it as a problem. Please help.

A:Adaware scan result


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Hi there!

I just recently got my system put back together and I have been slowly running a few online scans to make sure everything was clean while I was downloading security updates over this last weekend.

I ran one recommended to me called BitDefender last night, and it came up absolutely clean. I also ran another earlier called ewido, which also came up clean, other than a few tracking cookies which were no problem getting rid of.

I just ran Panda's free online scan and it brought up something...

C:/Windows/system32/Tools/Restart.exe It says that files is "Potentionally Unwanted Tool"

I did a search on these forums and found somebody else had this file come up in a Panda scan, so I followed one of the instructions listed, and uploaded it to a site to run several scans. Here are those results:
File: Restart.exe
Status: POSSIBLY INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) (Note: this file was only classified as malware by scanners known to generate more false positives than the average scanner. Do not consider these results definately accurate. Also, because of this, results of this scan will not be recorded in the database.)
MD5 eb1b125ee5d2022cbf5e2f7226f47638
Packers detected: -
Scanner results
AntiVir Found SecurityPrivacyRisk/Destart.A riskware
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found... Read more

A:Panda Scan Result.. Restart.exe

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Here's the result after I scanned the computer. I hope this would help to solve my problem. I also want to thank you all for helping me.

DDS (Version 1.0) - NTFSx86
Run by Aaron Tran at 22:08:32.39 on Mon 11/24/2008
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2038.1501 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Rainbow Technologies\SPN Combo Installer\1.0.5\Server\WinNT\spnsrvnt.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Viewpoint\... Read more

A:Rootkit, Gmer and DDS scan result

I Have A Message Saying" Error In:c\windows\system32\caewqgeycilvoe.dll
Missing Entry:dllstart:".
I Currently Run On Xp Home Edition. After I logged in, everything on the desktop disappeared. The only left to see is the screen saver. Results shown above after the Gmer and DDS scan. Please advise of what to do and how to fix this. Thank you!

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I have an HP Precision Scan LTX and it was working just fine the last time I used it. Today it will not work properly and no matter what I scan I just get an all black page with no picture or text.

Any suggestions? Thanks.

A:Scanner will not scan - result is all blacked out

Is the scanner lamp operating?

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