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Lenovo Vantage application does NOT work on ThinkPad X220 notebooks with Windows 10 October Update

Q: Lenovo Vantage application does NOT work on ThinkPad X220 notebooks with Windows 10 October Update

Friends from Lenovo,Since I did the update to the Windows 10 October Update of the operating system, the Lenovo Vantage application does NOT work on my notebook Lenovo ThinkPad X220, and keeps asking me to install the System Interface Driver, which I have already done about 3, 4 times, and the problem is still there: Lenovo Vantage does not open!! Therefore, I need to ask you if you can tell what do I have to do to solve this problem and achieve that the Lenovo Vantage application do open up in my Lenovo ThinkPad X220 notebook. Could you please tell me what do I have to do to achieve that the Lenovo Vantage application do opens up on my Lenovo ThinkPad X220 notebook and stops asking me to download and install the System Interface Driver?Thanks so much for your help!! Yours truly,Cristián Palau

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Vantage application does NOT work on ThinkPad X220 notebooks with Windows 10 October Update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 98.8

Spoiler (Highlight to read)IMPORTANT!!IMPORTANT!!Friends from Lenovo,Yesterday I did the update to the new version of Windows 10, called Windows 10 Fall Creators Update or Windows 10, version 1709, and after the update was done I find out that the hotkey driver, that controls the Fn commands on the keyboard of my Lenovo ThinkPad X220, doesn`t work correctly with this new version of Windows 10. Therefore, I would like to know what can I do to fix this issue, so the hotkey commands work properly again in my notebook, or if it is going to be an update of this file (8jvu43ww.exe) that I could install in my notebook to fix this issue. Could you please tell me what can I do to make the Fn commands work properly with the new update of Windows 10 (Windows 10 Fall Creators Update) or if it is going to be an update of the hotkeys that is compatible with the new version of Windows 10?I look forward to hear your comments, and I hope you already have an idea, an answer to solve this issue. Yours truly,Cristián Palau

A:Lenovo ThinkPad X220 Hotkey Update for Windows 10 Fall Creators Update

Intel 2nd gen CPU machines are not supported in Windows 10. 3rd gen (X230) is the first one.





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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RELEVANCY SCORE 89.6

Attempting to update my Intel SSD (SSDSCKKF256H6L) from firmware version LBFL10P to firware version LBFL16P.  Failure is with the Lenovo Storage Device Firmware Update Utility 1.10.  Failed many times.  Attached image is the error message.Help please!

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RELEVANCY SCORE 84

In this first screenshot of Lenovo Vantage running under Windows 10 (64) on my X1 Yoga (1st generation), please notice where it says that I need to install Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105.  However, in the second screenshot, please notice where the Installation History shows that Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 was successfully installed already. Everytime I boot up and run Lenovo Vantage to check for updates, it tells me that I need Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 so I let it install it. Everytime I install it, the installation appears to be successful and my computer reboots, but then after rebooting, Lenovo Vantage again tells me that (1) I need it, (2) I already have it. This is crazy.  In the third screenshot (looking at Windows Device Manager) I see the Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A. The fourth screenshot shows that it is disabled.  I will enable this and then retry to install the updated. I'll report back in a second posting on this thread whehter it works.  (I would leave this posting open and finish it later, but I'm afraid it woud all be lost when I reboot).   

A:ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

After enabling the driver in Windows Device Manager, then again trying to update, the update was successful. After another reboot, Lenovo Vantage no longer show that this needs to be updated.  I'm no programmer, but it seems to me that the Lenovo Vantage update program ought to be able to see whether a driver is disabled and to tell the user to enable it in order to allow successful of updating of the driver. My 2¢.

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RELEVANCY SCORE 79.6

Hi, After a bios update I am unable to login to Windows 7 (64bit). Normally I use the fingerprint reader to login but it will not recognise my fingerprint. So i try to logon with my password, this is also not working. Access to the bios is no problem, changed some settings but no luck. I did not erase the fingerprint memory, i can use the fingerprint reader to get access to the bios. When i try to access windows and the fingerprint reader, it wil not recognise my fingerprint, i get a Lenovo pop up box, username (not able to change this) is lenovo and i have to type a password. No password i normally use wil work Bios file used : 8duj29us.iso , BIOS version: 8DET74WW (1.44) I ame able to load Lenovo Diagnostics, no hardware problems. I need some help here  

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RELEVANCY SCORE 78.8

Hello! Is the new P71 Workstation Thinkpad better than the P70 Workstation notebooks. On P70 Workstation Notebooks there were many problems with black - no screen - Bootproblems at the Start time. What are the benefits of the new P71 vs. P70?

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RELEVANCY SCORE 77.2

Since I bought this laptop, Lenovo Yoga 530, the Lenovo Vantage app NEVER worked, it starts up, but shuts down immediately.I tried all the solution on the forum.  Just wondering if maybe I have one service inactive that might be causing this.

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RELEVANCY SCORE 77.2

Friends from Lenovo,I write you because, on August 12th, 2016, trying to install the new Windows 10 Anniversary Update, I had to do a reboot of my notebook and in the process, I lost most of the programs and drivers that use my notebook to work properly. I already installed most of the drivers I lost that day, but I still haven`t found and install the correct driver for the hotkeys of my notebook. So far, I have tried with the files r09vu09w and 8jvu43ww, but none of that files is the correct one for my ThinkPad X220 notebook, which I bought in the year 2012. Therefore, I need to ask you if you could tell me how can I get, download the CORRECT hotkey file for my notebook, so I could download it and install it on my Lenovo notebook. Friends from Lenovo, could you please tell me how can I get the correct hotkey file for my notebook Lenovo ThinkPad X220, in order to download it and install it on my notebook?THANKS A LOT FOR YOUR HELP!!!! Yours truly,Cristián Palau

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RELEVANCY SCORE 76.8

My Lenovo Y700 has been suffering from an issue since October of 2016, one which I imagine many people on this forum (or at least those of you who have also purchased this laptop model) are aware of. The issue itself wouldn't bother me, if it wasn't for Lenovo's gross negligence and seeming apathy towards customers with the issue. Here is the story behind my infuriation:I bought the Lenovo Y700-15ACZ laptop back in February from my local Best Buy, at the cost of nearly 900USD (including tax), to replace my old Dell laptop, and up until late October I was relatively satisfied with the purchase. Then Windows sent out their latest updates for the AMD graphics driver. At this time, I had no idea what was going on, so I brought the laptop to Geek Squad, at the same Best Buy from which I bought the computer. They explained to me that the issue was caused by an incompatibility between the built-in motherboard graphics card and the AMD video card, a result of the most recent graphics update at the time. So, I had them roll back the computer to before the update in question was released, and disable all automatic updates. It's a good temporary solution, but as many of us probably know, disabling updates means that security updates, as well as graphics updates, will not install, thus putting my computer at an increased risk of malware infection. So, after three months of leaving my Lenovo update-less, I decided that I've tempted fate long enough, and called Geek Squad to arrange an app... Read more

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RELEVANCY SCORE 75.6

My HP VR (Windows Mixed Reality) Headset has stopped working after ThinkPad updates, and now getting this error whenever I lunch windows mixed reality: Check your display cable: Make sure your headset's display cable is plugged in correctlyError Code 1-4Laptop Model: T580 ThinkPad LENOVO 20L9CTO1WW (U3E1)Operating System: Windows 10 Pro 64-bitGraphic card: NVIDIA GeForce MX150  System Update History in Lenovo Vantage:1- Intel Management Engine 11.8 Firmware - 10 [64] - V.11.8.60.3561 oSuccessfully installed on 2/6/2019 at 10:42 PM2- Lenovo USB Selective Suspend Patch - 7/10 [64] - \/.1.0 oSuccessfully installed on 2/6/2019 at 10:42 PM3- ThinkPad Hotkey Features Integration Package Setup - 10 [64] - V.9.0.4.0 oSuccessfully installed on 2/6/2019 at 10:42 PM4- Intel Graphics Driver (Windows 10 Version 1703 or later) - 10 [64] - V.25.20.100.6472 oSuccessfully installed on 2/6/2019 at 221 PM5- NVIDIA Optimus Display Driver - 10 [64] - V.24.21.13.9836/24.20.100.6344 oSuccessfully installed on 2/6/2019 at 2:14 PM6- Intel Management Engine 12.0 Software - 10 [64] - V.1828.12.0.1152 oSuccessfully installed on 2/5/2019 at 639 AM7- Lenovo Intelligent Thermal Solution Driver - 10 [64] - V.1.0.1.267 eSuccessfully installed on 2/5/2019 at 639 AMI reinstalled WMR app and also reinstalled latest NVIDIA GeForce MX150 driver from NVIDIA website manually. Still getting the same error In Device Manager under "Monitors", the "Mixed Reality headset" monitor is NOT presented.&nb... Read more

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RELEVANCY SCORE 74.8

I noticed this morning that attempts to start Lenovo Vantage would return the following error:"Vantage has Encountered a ProblemPlease restart your computer and try again.If the problem continues, click the Install button below to install or update the Lenovo System Interface Driver." The problem persisted through a reboot and installation of the Lenovo System Interface Driver (currently running version 1.1.17.1, and am uncertain what the previous version was). The last major change was the installation of Windows 10 64-bit 1809 feature update. There had been a number of minor changes covering Windows security updates and driver updates triggered by Vantage itself since I last used Vantage. Has anyone faced this problema and know the solution? Would appreciate any advice.Happy Holidays BTW.

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RELEVANCY SCORE 74.8

Hello,
I have a 2011 Lenovo Thinkpad S/N - #######, with a 52+ 11.1 V 5.16Ah Li-ion 00 battery (FRU P/N - 42T4879, ASM P/N - 42T4880) that is not functioning at all, and hence I plan to buy a new replacement battery, but when I check on the lenovo website, I get a recommendation: external, 6c, 2.9Ah, LiIon, PAN, part - 45N1177) which is a 67+  10.8 V 5.13Ah Li-ion 20.
 
Questions:1) If I buy 67+, will it be compatible with my laptop?
2) Is it a better battery?
 
Attached: Current Battery Pic
 
Thank you
AK_Think
 
 
Mod's Edit: Serial number removed from public view to protect member from its unwanted use.
Machine Type Model  4294CTO
 
 

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RELEVANCY SCORE 74.8

Guys...I am planning to replace the battery for my 6 yr old Lenovo X220 . The laptop is still doing grt. I placed an order for 29++ battery online as the laptop was originally fitted with 29+ battery. What I have received in the package is 44++ battery.Just wondering if its ok to retain and use this 44++ battery with my Lenovo X220?Plz help.Cheers// Abhishek

A:Battery replacement fro Lenovo Thinkpad X220

Welcome to the CommunityThe 44 series of the batteries is a replacement one for outdated 29 series.The question you should aware is the battery genuineness, not a fake.

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RELEVANCY SCORE 74.8

Can someone tell me how to get the @ symbol to work please ?Its on the number 2 key, below the 2, but it also has the " symbol above the 2, which works with the shift key Is there another key to press to work the @ ?
 
Moderator edit: Added detail to subject

A:Thinkpad X220 get the @ symbol key to work

I am going to guess AltGr key to the right of the spacebar + the 2 key. Cheers,

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RELEVANCY SCORE 74

Hi, I have a Lenovo Thinkpad X220 and my C drive (windows drive) corrupted yesterday. I cannot get to Lenovo Recovery to restore my C drive because the C drive was totally corrupted. I use linux bootable usb to try to access my hard drive, the C drive was corrupted, no data can be read, but the Recovery Partition (Q:\) was fine. I try to re-install my Thinkpad using the same OS (Windows 7 Pro-64 Bit) using the product key inside the battery slot to see if my hard drive fails or not, but the Windows that I reinstalled was fine until now. The Recovery Partition was still there, with different Letter path (changed to D:\) and whatever inside the recovery partition was hidden but the partition was 10GB used, so I think what inside the partition was hidden. My question is:1. Can I use my Recovery Partition again to factory reset my Thinkpad?2. Can I use the Recovery Partition with the Lenovo Rescue & Recovery apps that I download from Lenovo Website? Thank you, I still need My Thinkpad X220 eventhough I already have newer Lenovo laptop. Your help is much appreciate.

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RELEVANCY SCORE 74

 Hello all, first time posting on the Lenovo boards but I have been a ThinkPad user for about 5 years now. Probably will never go back to regular laptops!  I'm currently using a X220 (4286CTO) bought in Sept. 2011 and I'm looking to upgrade the laptop in a few ways so I can continue to use it well. Some relevant specs/system information?  i5-2540M @2.6GHz 4.0GB x 1  of RAMWindows 7 Professional 64bit BIOS version 1.40 (14/5/2015) 270 GB HDD Intel Centrino Advanced-N 6205 Wi-Fi AdapterMy questions: What is the max amount RAM/max speed RAM my machine can support and what are some trusted/compatible memory sticks you guys have used or are using in your X220? Should I buy another 4GB x 1 stick or go for a new set of 4GB x 2 sticks? I want to install a mSata SSD. What are some compatible/reliable mSata SSDs that would be good and what is the max storage/speed SSD that would work? I tried to research online some about Sata II vs Sata III and I did not really understand it. Should I just get a regular SSD and replace my HDD?Random question for X220 users: do you guys still have the palmrest crack issue near the touchpad where the lid closes? My palmrest has gotten replaced 3 times specifically for that problem by warranty and now it's inevitably happened again but my warranty has run out, lol. I remember this was a chronic issue among a bunch of X220s.  Thanks in advance for any/all answers. Really appre... Read more

A:Lenovo ThinkPad X220 General Upgrade Information (RAM/SSD)

Hi and welcome, heyArhumGlad to see ThnkPad and x220 lover 1. x220 supports up to 2x8 GB RAM installed.With BIOS up to v.1.28 it supports 1333 Mhz memory by default (by design) and memory 1600 Mhz w/o issues. With 1866 Mhz memory some issues might appear, depending on the memory stick manufacturer, model, parametersStarting with BIOS v.1.29 using not designed memory type is locked.2. x220 mSATA slot supports SATA II interface. There are no SATA III lines of laptop chipset in that interface. So, use any mSATA drive, on your choice - capacity, budget, vendor..., not in the m.2 formfactor (!). Intel, Plextor, Crucial, Corsair, Samsung, Kingston... Not NoName and OCZ. Of course, most mSATA III drives are back compatible with mSATA II slots.The choosing between mSATA + HDD and regular 2.5" SSD drives depends on the storage capacity you need, laptop usage profile.3. I don't know about palmrest cracking issue despite the fact I contacted with hundreds of the x220 owners, since the beginning of 2011. I'm sure there might be a bit trouble with parts fixing under palmrest, their routine. There was the single case I remember - the user has breaked it himself due to the impact.

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RELEVANCY SCORE 74

Hello to everybody,Recently I have bought a Lenovo Thinkpad X220 and I want to increase the memory, (by default is 4 GB) to 8GB or 16 GB. if it is possible. My question is if this laptop support without any problems or errors 16GB RAM of memory, because officially it is only 8GB.RAM, but I have seen on internet, people with 16GB Ram in this laptop, Are there any problem with this? If so, upgrade to 10GB or 12GB RAM would be posible instead? Also I want to increase the capacity in my laptop (by default is 320 GB.HDD), and I want to put a 500 GB SSD Disc, and if is possible to maintain both the Hard Disc anda SSD Disc, it would be possible to put SSD Disc into the PCI Express slot and mantain the Hard Disc at the same time. Or the only possibility is to replace the Hard Disc for a SSD Disc?Thank you very much,Regards.

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RELEVANCY SCORE 74

Hi, the touchpad and trackpoint in my X220 notebook don't work. I've tried under Windows 7, 8, 10 x64, and Linux too, but no success. I've tried several drivers, UltraNav and Synaptics with no results. They are enabled in the BIOS (ver. 1.42). The device manager recognises the hardware as "This device is working properly." Please help.

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RELEVANCY SCORE 73.2

Hi everyone, first post here!
My laptop is currently causing me some aggravation regarding fast startup. It is a Lenovo Thinkpad X220 I have upgraded to Windows 8 and then 8.1 and an SSD and up to now has been performing flawlessly.
Recently, with the fast startup option enabled, the computer has been shutting itself off completely after the startup animation and requires the power button pressing again before it will boot up, in 'normal startup' speed.
I have tried disabling and re enabling fast startup, using the 'powercfg -h off' and 'powercfg -h on' commands to recreate the hiberfil.sys file and that's about all I can think of. It still behaves the same, turning itself off completely immediately after the startup animation.
Anyone got any ideas to resolve this?

A:Fast startup causing problems - Lenovo Thinkpad X220

Fast startup has worked a couple of times in the meantime - I swapped the wireless card yesterday and reinstalled some drivers to resolve some unrelated issues and it started working again. Yay! I thought - but after the first couple of goes it started doing the same thing again and shutting off after the animation!

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RELEVANCY SCORE 73.2

After reading different posts, tryint 135W and smaller 42W Lenovo charger, multiple reboots, updating drivers, downloading Lenovo Vantage & PowerMgr.exe, updating two drivers and multiple reboots I'm down to 13% battery.Li polymer batery (FRU 01AY969) shows good with firmware Ver 0006-0042-0100-0003.Battery shows wear level 1% and 14.907 voltage based on program HW monitor.Battery did charge twice using 135W Lenovo charger, but then nothing. Charger running laptop now. Month old P1 (20md) running 64 bit Win 10. No previous OS nor user. Should still have the shipping box.User has loaded software and needs it for work.Laptop not in airplane mode, has been turned on and off to reset. Battery Reset tries to start but then stops.-- PowerMgr can not load. Ran installer and "chargeThreshold on 80"  as an administrator with admin privliges (confirmed by the running of other tasks and programs requiring admin status) Error msg "Can not connect to base module (1722) . Yes PowerMgr.exe not showing as a service nor program.Downloaded the 64 bit PowerMgr.exe Ver 1.67.14.04 from Lenovo but it would not install. Said I needed 64 bit version. Honest.This being a new laptop for work, I do not want to download too many more programs.I tried putting in a MTS ticket in the new MTSA system. Yea had to enter my email address for the fourth (4)th time but no luck.I'm reaching out the internet hoping the answer is interesting and not something si... Read more

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RELEVANCY SCORE 72.4

He there,
I found a couple of similar threads, but I could not solve my problem yet.
Since a bought this laptop almost a year ago I have random system chrashes with a "Driver Power State Failure".
Sometimes it seems especially when I use lots of programms at the same time and always when the computer automatically goes to "sleep" or "poer save mode" (or when I close the lid).
What can I do to solve the problem or where is the problem exactly?

Kind regards
Dschi

Lenovo Thinkpad X220
Windows 7 64 Bit
Original Software, frequent WindowsUpdates
==================================================
Dump File : 100812-9250-01.dmp
Crash Time : 08.10.2012 12:12:13
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0415a060
Parameter 3 : fffff800`00b9c3d8
Parameter 4 : fffffa80`082be9d0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100812-9250-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump Fi... Read more

A:Driver Power State Failure, Win7 x64, Lenovo Thinkpad X220

Hello,

Take a look at the following link and attach the requested reports to your next post.

http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 72.4

I was wondering if Lenovo has issued a BIOS update for the ThinkPad X220 to protect against the Spectre security issue.

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RELEVANCY SCORE 71.6
RELEVANCY SCORE 70.8

Hi,  Today I've decided to update to the BIOS version 2.0 to my Thinkpad Helix according to the Drivers published in the support page.  After that, the touchpad is not working anymore. I've applied different things like for example Function Key + F6 and nothing.  Does anyone have an idea of how to solve this?  This is the log file after the update: [2018/7/21 9:9:48] version 25.32OS = Windows 10 64bitDriver Loading....DoneSystem BIOS Version -> N17ET72WApplying BIOS Version -> N17ETA0WSystem EC Version -> N17HT63WApplying EC Version -> N17HT66WAC adapter/Battery check....OK.BIOS Flashing....BIOS Flash completed.EC Flashing....EC Flash completed. Regards! Jesus Guevara    

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RELEVANCY SCORE 70.8

Lenovo Vantage is telling me to install an update. When I have installed the update and restarted it still tells me I have to update. I've tried reinstalling the program and the update, but nothing seems to fix it. I can't change any of the setting in Vantage because of this, so i'm stuck with 60% charge. The version it wants me to install is 1.1.17.1.

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RELEVANCY SCORE 70.8

I would like to use the automatical Update-Service from Lenovo. But always when I start to search for new Updates it stopps at 15% and says that there are no new Updates available.I tried to uninstall Vantage and use the old System Update Software... The same there.Also in the logs there are some Errors which are not providing any helpful information.Tried to reinstall "lenovo system interface foundation", "Lenovo vantage", "Lenovo System Update", "Lenovo Service Bridge",.... So maybe there is an easier solution? Using a Lenovo Thinkpad P50 20EN0006GE with Windows 10 64-Bit

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RELEVANCY SCORE 69.2

Hi, System Update 5 popped up this AM and wanted to search for updates. I allowed it and none were found. No problem there, my question is, hasn't Vantage replaced System Update? In other words, is SU5 needed on my P1? TIA!





P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 ProT450s & X201t & M93p, too

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RELEVANCY SCORE 69.2

Hello,I have a Lenovo Thinkpad W540 which is out of warranty.  While using the Lenovo System Update utility to update the BIOS, the BIOS update failed, and now my W540 will no longer boot.  Is there a way to restore the BIOS without replacing the system board? Is there a place where can I download the BIOS file (not only the upgrade utility)? Thank you!

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RELEVANCY SCORE 69.2

I purchased this used X250 (Product Number 20CMOOE5US) last week with Windows 10 Enterprise 64-bit Edition. I downloaded and installed Lenovo Vantage from Microsoft Store which is built-in in the Windows 10. The Lenovo System Update utility updated several components but failed with a BIOS update. The current BIOS version listed at the bottom of the Lenovo Vantage window is N10ET21W 0.21. I tried the stand-alone BIOS update version 1.27 downloaded from https://support.lenovo.com/us/en/downloads/ds102288, which also failed in the same way: the error message reads "OEM check failed from BIOS service. The utility process has not completed." I also noticed this weired label in the System Information for the processor: Intel(R) Core(TM) i7-5### CPU @ 2.2GHz 2.19GHz. I guess a BIOS update would correct the processor info. But then how do I get BIOS updated? Please advise.

A:X250 BIOS update failed - Lenovo Vantage

Here is the text shown in the terminal window while Lenovo Vantage's System Update was installing BIOS update: SCT Flash Utility for Lenovofor Windows V1.0.3.9Copyright (c) 2011-2017 Phoenix Technologies Ltd.Copyright (c) 2011-2017 Lenovo Group Limited.SecureFlash BIOS detected.Read BIOS image from file.Initialize Flash module.Read current BIOS. This terminal window flashed 3-4 times and then disappeared with the "OEM" error message described in the original post.  

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RELEVANCY SCORE 69.2

My Lenovo Vantage app is not working after update my computer. I am using Window 10 64bit.Here is the error link I keep getting:https://imgur.com/a/sHYKYMb

A:Lenovo Vantage app not working after latest Window update.

Hi TTLL, Lenovo Vantage is the replacement of the following 3 apps:Lenovo CompanionLenovo SettingsLenovo Account Portal applicationsSeems like the problem you described was led by wrong registry value when previously upgrade from Companion to Vantage. You may try to remove all Lenovo related apps from Microsoft Store and re-install Vantage.  





"May the Force be with Lenovo"

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RELEVANCY SCORE 68.4

Not sure if I'm using the right term but while either of these programs are checking for updates, cursor focus is contanstly being pulled to either the app itself or the numerous background processes it seems to be opening. Seems minor but this means you literally can't multitask or do anything requiring typing while checking for updates, because your cursor is constantly being moved out of whatever you're trying to do.  This is especially a problem because of how long the scans take to run.Few addl questions: - Are these two apps doing the same thing, and if so, why are there two of them?  Just noticed the 'System Update' one today, Vantage I have had since purchase - Why are there numerous 'Setup' popups being generated in the background while these programs scan? (see photo attached). If you Alt-Tab during the process, you can see many exe / software shell things opening and closing (is this what pulls focus away?).  - Is there anyway to fix these programs so they run truly in the background?  Can't imagine it's a big ask to clean these up a bit. Thanks!





ThinkPad X1 Carbon 6th 20KHCTO1WW w/ Intel(R) Core(TM) i7-8550U

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RELEVANCY SCORE 68.4

My keyboard backlight doesn't go on and off automatically anymore depending on how light or how dark it is.  I have discovered this happens since i "upgraded" Lenove Settings to Lenove Vantage. I never gave it much thought because it worked always. Now that it is somehow gone i am experiencing how highly inconvenient this is in my work flow.  There isn't even an option anymore in Lenovo Vantage to enable automatic backlight... Why? I have never heard of 'upgrades' that actually demote an important every day function, and add an inconvenient annoyance.   Please tell me i am missing something, otherwise there is no excuse for this horrible 'upgrade'. Thanks.

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RELEVANCY SCORE 68.4

I attempted to install the new Y520 BIOS release in hopes of addressing recurrent wake-from-sleep issues. The "System Update" function in Lenovo Vantage shows "BIOS update - 10 [64] V.4KCN41WW" but will not install it. The resulting message is "Failed installed on 1/25/2018 at 6:40 PM".

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RELEVANCY SCORE 67.6

Dear Sir or Madam I am not a native speaker. My brand new P52 4k needs to reboot three time at each power-off start, befor it goes to login screen.I updated intel ME 12.0 Firmware to 12.0.22.1310 via lenovo vatange. And it said that the update was successfull.Befor this update, the computer had never met this kind problem. I tried to install 12.0 Firmware manualy, but failed ever time.  It's there any way to solve this problem. I've to go to lenove local service center? I hope you can help me , any useful reply will be highly appreciate. Thanks in advance. 

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RELEVANCY SCORE 67.6

On the X1 Extreme with the latest 1.17 Bios you can set it to run in Discrete graphics only mode instead of hybrid with the Intel. (You technically could prior to this bios, but it had issues that could brick the unit). Problem is if you do a frwsh install, Vantage will always show the same "Nvidia And Intel Drivers" package as available, if I had to guess because there is no Intel and it checks for that. The driver says "Installed Version:Not Available" which makes me thing there is a detection issue. The first install works fine, but it will always show up as an avalible update untill you hide it. Installing it again and again does nothing. And you can then open the Geforce experience software and it will then update to the true latest version, but Vantage will still show it as available after and if I had to guess would break something if it installed over a newer version. On a test fresh install, changing it to Hybrid and installing then changing back seems to work, but if you start out as discrete, it always shows that already installed update untill you ignore it (so this likley wouldnt of shown up in their testing as their systems were likley hybrid origonally).  Just a heads up to anyone and hopfully someone who can address this sees it. Also if anyone knows a better place to just simply report bugs like this in a way where it can actually get past level 1 tech support and submitted to someone who can address these issues id love to know it.

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RELEVANCY SCORE 67.6

The vantage app is suggesting the above noted update and cautions that if Intel Active Management technology, Intel Small Business Technology, or Intel Standard Manageability are being used they should be unprovisioned.  I actually cannot recall if I fed these beasts or not. ie I do not know how to determine whether these worthy technologies/programs are being used! The provided link to the unprovisioning tool is not helpfull.  I am fully aware that I understand enough about the workings of a PC to get in huge trouble. Any suggestions as to how to determine whether I need to unprovision. (an actually frightening word) or whether I need this update?

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RELEVANCY SCORE 67.2

Hi, I recently was prompted to do an optional update to the touchpad driver via Lenovo vantage. Since then the custom settings for the touchpad have reverted to the generic windows mouse settings. There used to be options to turn off taps, gestures etc. I have set the touchpad to low sensitivity for taps but it's still too sensitive when using the touchpad and it often clicks on things I don't want it to. I have uninstalled the drivers and reinstalled based on my serial number and still the same. I'd have thought this is how it is but knowing that I used to be able to turn things off like taps, then this is why I am trying to find a solution. So far haven't had much luck with support via Live chat with Lenovo or via email. Can someone help? I need taps turned off and want to be able to access those settings like just recently.

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RELEVANCY SCORE 66.8

Sir i have lenovo thinkpad x220,unfortunatly thinkvantage blue button not working and  i had found lenovo product recovery is missing from system recovery option. i had already discuss with lenovo service centre they told me that file is corrupted. but still my win7 is running as well as updating daily, i need your help sir....I am shareing some pic
Is it possible to get defult setting, or purchage...this is my mail id: *******@yahoo.comlenovo product recovery is missing
 
Moderator note: ~ off-topic post moved to its own thread.  Email address removed to keep from the spambots.

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RELEVANCY SCORE 66.4

Just updated to Win10 ver 1803 aka April 2018 / Spring Creators update. Now the color setting in Lenovo Vantage no longer work. It doesn't change no matter which color profile I choose. Aside from this, night light in Win10 also stopped working. It is not grey out, but no effect regardless on or off. Can anyone that is on 1803 confirm this? 

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RELEVANCY SCORE 66

Planning to update the HDD of my old Lenovo, consolidating the 350GB HDD + 250GB mSATA SSD into a single 500GB SSD, with the benefit of making it working on a SATAIII interface instead of the SATAII of the x220 mSATA slot. Since in these 6 years of usage I never reinstalled the Windows 7 I'm wondering if will be beneficial also to reinstall a new Win10. X220 is not listed in the Lenovo certified systems working with W10 Creators Update, wanted to know if I will probaly face troubles and also if I will nedd to install using some custom Lenovo installer.

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RELEVANCY SCORE 64.8

Hello, I've had my w530 for a few months.  Everything was working fine until a windows update, followed by a Lenovo Critical update completion.  My hotkeys, camera and on screen display are non functional or only partially functional. What works:Fn+F4 (sleep)Fn+F8/F9 (Screen brightness)On screen notification of Screen Brightness change What doesn't work: Fn+F3  (lock - to be honest, I don't know what it locks anyways)Fn+F5 (bluetooth/wireless radios - there is an icon on the task bar which calls up the "on screen display for these)Fn+F6 (integrated camera)All other on screen displaysIntegrated camera is completely inop Unknown if functional:Fn+F7 (Projector) - There is not even any indication saying "You don't have a projector connected" or something Lenovo ThinkVantage (very hard to find, my older ThinkPads all had icons on desktop or start menu) says all my drivers are up to date.  Lenovo Service Center says no updates are needed. I downloaded the Hotkey Integration Driver per many other posts in the forum.  I am unsure as to what other drivers to download.   When trying to run Hotkey Integ Driver or Power Manager updates/driver, the install package insists on pointing to C:\non lenovo folder*\Camera or PWRManager or Hotkey\    Why?  Should they not point to the default locations for these updates? I have a client meeting (video call) tomorrow (Tuesday 28 August), I'll also need t... Read more

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