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Another non genuine copy of Windows that is in fact genuine problem

Q: Another non genuine copy of Windows that is in fact genuine problem

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new Ultimate code, could I have entered that in and made it validate? The problem is the Ultimate code we have is for the Anytime Upgrade and it will not accept that, and the Pro Code it still says is not valid, even though it is valid. My thought is if they gave me a new Ultimate code, I could put that in, validate it, and be done.

Second question, assuming they won't do that, and buying one is damn near impossible right now(way too expensive), is the only other options, clean install, 3rd party downgrade program, or the registry changes?


This is absolutely crazy that MS knows the copies are valid and yet insists I should buy 8.1, just preposterous.

Russ Smith

RELEVANCY SCORE 200
Preferred Solution: Another non genuine copy of Windows that is in fact genuine problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

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RELEVANCY SCORE 105.6

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

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RELEVANCY SCORE 95.6

Hello!
I've been experiencing this problem (Build 7601, questa copia di windows non ? autentica - I'm italian) since Windows did some automatic updates. Then the system rebooted and performed a scandisk.
After that Windows started to say that I'm not using a genuine copy of the OS.
This is the original Windows (Windows 7 Home Premium) which came with the machine (an HP Pavilion DV6).
I really don't know what to do.

Here's the MGADiag report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9C36B045-8419-42F5-846C-1F7E658C6E55}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N... Read more

A:Problem: Build 7601 this copy of windows is not genuine

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

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RELEVANCY SCORE 92.4

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

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RELEVANCY SCORE 89.6

I got a notice after booting up my windows 7 ultimate today that it is not a legit copy.
It is a retail copy and has been running fine for a few years.
Nothing has been installed in the past few days and the only major thing I've done lately is to
remove a bunch of restore points to clear up a ton of space on my computer.
I'm at a loss at this point.
I've tried entering the product key, but it doesn't activate it.
 
any ideas??
 
Please can anyone help me....
 

A:Build 7601 "This copy of windows is not genuine" and its a legit copy.....

Have you made any changes recently?
 
Is this a dual boot setup?
 
Have you changed the partition size?

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RELEVANCY SCORE 87.6

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

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RELEVANCY SCORE 87.6

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

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RELEVANCY SCORE 87.2

i built this computer over 3 years ago and have been running on a valid oem win 7 pro lic. 3 days ago it started reporting not genuine. belarc reports the correct lic. have run defogger, combofix, jrt, full mbam (9 hrs), rkill, roguekiller, tdsskiller, tfc, adwcleaner, have NOT run tweaking .com yet, have NOT tried to re-enter key... don't know if this is relevent but the desktop background went black around the same time, have NOT tried to restore... the computer specs should be in my profile... here is the report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-7G7K3-HR3VQ-37GBC
Windows Product Key Hash: /CGT2HgkFmPxyKsnuIcz/8N1s7A=
Windows Product ID: 00371-OEM-9044344-50627
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C7C9F866-93B1-4A4A-B5F3-3170541C5D02}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error: T:20150223081806565-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N... Read more

A:this copy of windows is not genuine

i got it fixed -
after doing everything i could find in related threads... ran "slui.exe 4" and re-entered the key... still said invalid code and clicked on validate online... after waiting about 3-5 min. clicked the refresh icon in firefox and in about 30 sec came up:
Welcome to Windows!

Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides.

the mesage in the lower right corner of the desktop "this copy of windows is not genuine" disappeared... checked the system page in control panel and it has the genuine microsoft icon in the lower right...
good luck

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RELEVANCY SCORE 87.2

Lol, I used the exact same disc to install W7 Pro X64 on another PC this morning and I got a "THIS COPY OF WINDOWS IS NOT GENUINE", you must activate today and my desktop background turned black!

One my 1st PC using the exact same disc, I never got that message....the only difference during the installation was maybe I didn't enter keys (went downstairs) and I disabled the UAC right after installation...could this be the cause?

Anyway I entered the keys, went online to activate and all is fine now.....I just thought a clean instillation would give you 30 days before activation

A:This copy of windows is not genuine - why?

  
Quote: Originally Posted by ben07


I just thought a clean instillation would give you 30 days before activation


It usually does unless you modify the any BIOS/hardware settings (drivers) or timezone/time settings after installation, You also probably left the "Auto Activate after first use" option selected on the setup screen and since it attempted activating on its first use and then failed it probably caused the "Activate Now" messages, You could always use the rearm command and get another 30days trial period

FYI: It doesn't matter what installation media you use, your DVD had absolutely nothing todo with it skipping the trial period

Read other 7 answers
RELEVANCY SCORE 87.2

I bought my DELL Studio One computer approx. 10 years ago.  It came with Windows Vista 64 bit (OEM).  WIndows worked fine until one day in October 2015, a pop-up window showed that I had to register my software.  I thought it was rare, but I did it anyway.  To my surprise, the message that appeared said that my windows was not genuine.  I called DELL to see if they can help, and they said that it was probably a malaware, and that they could look it at remotely, but since my warranty expired years ago, they want it money to do it.  I told them no thank you!  Next I called microsoft, explained the problem, they asked me for the key number so they can check it.  The representative said that he checked, and the key I have from DELL, is locked.  I told him what DELL said it could be a malaware, and he said that he didn't think so.  He then tried to sell me windows 10.  I said no of course, because if I paid for window vista when I bought the computer, then I should not be forced to buy any other software.  I have a laptop that came with windows 10, but I don't like it.   Can anyone help? 
 
Also, my computer is running super, super slow.  Everytime I open any program, it freezes. HELP??????

A:This copy of Windows is not Genuine?

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 87.2

I Have recently received the "this copy of windows is not genuine" in my laptop acer
Do I tried to fix it and I searched online for it.
I followed the following steps,
1 start task manager
2 new task and type cmd
3 I typed regedit
4 go the the HK-local/ etc/
5 changed the name of the files that ends with C to Z and change the D to C. Then changed Z to D. Then restart the laptop
After following those steps and I got now only a plain light blue screen on my desktop.
I'm trying to get back to the regedit , but I can't as it say the device is not ready.

I would like to return back to my normal screen.

I'm really trying to fix this ASAP.
Any help ???

A:This copy of windows is not genuine.

You shouldn't have edited your Registry without making a backup. Put your Windows 7 DVD in the drive and boot off of that and choose Fix Your Computer. Get to Command Prompt and type chkdsk /R and press enter. Check Disk will try and fix any errors. After you get Windows going again, you are going to need to activate it and make it genuine with a correct product key, if you have a Pirated Copy we cannot help you here due to forum rules

Read other 2 answers
RELEVANCY SCORE 87.2

Hello all
I have a problem with this
Im running windows 7 7022 beta?
Iv removed the water mark and all other problems that including sendfeedback
And the remove of aero theme and black background when restarting
But now i have this weird little text in white in the bottom of the screen saying
this copy of windows is not genuine
any ideas on how to remove this? iv googled yes
and iv searched your forum nothing worked

A:This copy of windows is not genuine

  
Quote: Originally Posted by mitchjackson00


Hello all
I have a problem with this
Im running windows 7 7022 beta?


Iv removed the water mark and all other problems that including sendfeedback
And the remove of aero theme and black background when restarting


But now i have this weird little text in white in the bottom of the screen saying


this copy of windows is not genuine
any ideas on how to remove this? iv googled yes
and iv searched your forum nothing worked


First off you are using a rather ancient build of Windows 7. I would suggest that you scrap the build for 7100 which is the Release Candidate (you can still get a key for it) or go for build 7600 which is the final version in stores...

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RELEVANCY SCORE 87.2

I have a Dell Inspiron 1525 laptop which used to run Windows Vista until I upgraded to Windows 7 around a month ago. I verified the licence key with microsoft and it worked up until a few days ago. All of a sudden I turned my computer on to finds a windows error message telling me that i need to activate windows and that i may be running counterfeit software. I am sure that its not counterfeit.I dont have anything on my computer that isnt backed up so I tried to complete a system restore. This didnt work because my system says that I do not have any restore points. I tried reinstalling windows with the cd, but it says it cant because the disk is going to fail soon. The only way I have any functionality with my computer is when I use it in safe mode, but i still cant use and microsoft program because windows says its not activated. I have tried everything I could possibly think of to solve this problem including running free editions of avast antivirus, superantispyware, and malwarebytes, but nothing has worked. I cant run active kill disk or dban. Many programs say that locale data files are missing when i try and open them.

Is there any way that I can solve this problem?

Edit: When I start my computer normally i get prompts asking me to activate my windows software, but i cant activate it through these prompts. I get error code 0x800700B7
 

A:Windows 7 copy not genuine

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RELEVANCY SCORE 87.2

Suddenly my Windows 7 gave me that message. When I tried to activate I got a message that said there was a problem.

Got the run around but still can't activate. No way can I find the phone number to call and get support. What do I do now? Does anyone have the phone number for activation or support?

A:This copy of Windows is not genuine

Activate Windows 7 by Phone

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RELEVANCY SCORE 87.2

Windows 7 Build 7600

Hi everyone, thanks for reading.

I've installed Windows 7, ran Timer Nuke and Watermark Remover, yet whenever I open the Control Panel or during other times, the watermark returns and I'm once again warned that it's not genuine.

I don't know what to do, friends! community! Could someone help me resolve this headache?

Thanks,

A:This copy of Windows is not genuine

  
Quote: Originally Posted by inQontrol


Windows 7 Build 7600

Hi everyone, thanks for reading.

I've installed Windows 7, ran Timer Nuke and Watermark Remover, yet whenever I open the Control Panel or during other times, the watermark returns and I'm once again warned that it's not genuine.

I don't know what to do, friends! community! Could someone help me resolve this headache?

Thanks,


Watermark? As far as I know, the geniune 7600 (the one on TechNet/MSDN) does NOT have a watermark (I am running 7600 btw). =|

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RELEVANCY SCORE 87.2

Vista has been installed for a while, now it is suddenly saying it is not a genuine copy (was happy the six months or so I had it). Now it is suddenly saying it's not genuine and I have to reinstall, I have internet access over a phone line but since I have a mobile I don't pay for a landline on top of that.

Is it normal for people to have to pay extra on top of the originally buying price to reactivate a Vista or is there some way to reactivate without having to pay more money for something already paid for?

A:This copy of Windows is not genuine

This message is to remind people to activate their copy of Windows. You can get more information by visiting: http://www.microsoft.com/genuine/.

If you have already purchased your copy, then you have no worries. You?ll simply need to verify a few things.

Cheers,

Read other 3 answers
RELEVANCY SCORE 87.2

Hiya there

Just done MS's latest batch of updates and on re-boot got a message saying my copy of windows may not be genuine ?

I pressed Fix and it activated it.. what is going on ?

Andy

A:My copy of Windows 7 may not be genuine

Simple answer, it may not be genuine.

A while back MS started sending updates to detect Windows that were not properly activated. It could, also, just be a glitch.

Where did you get your copy?

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RELEVANCY SCORE 87.2

Getting the Windows 7 not a genuine copy.message and a black screen, about 2 monthe ago after trying Windows 10 tried to go back to Windows 7, P C then refused to work, tried a fresh install with the windows 7 disk that came with the PC (Brand new disk unopened), but that would not work, kept stating....startup repair cannot repair this computer automatically, then tried the Windows 7 disk from daughters laptop and that did the trick, any help how to get rid of this messge.

A:Windows 7 not a genuine copy.

Even if your daughter's laptop...is exactly the same as yours...using that as installation media should provoke that error message.
 
License mismatch...for OEM system.  The license on the install disk does not match the license for your system.
 
System manufacturer and model...for each system you have mentioned, please?
 
Louis

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RELEVANCY SCORE 87.2

Please Help Guys,

Almost every time I turn on my laptop and log into my account a screen comes up saying something along the lines of Thank You For Validating Windows. This takes up the whole screen and I cannot exit unless I press OK. After my desktop is fully loaded a message comes up saying that Windows Aero has stopped working, you may be a victim of counterfeiting. There is then a link which takes me to Genuine Microsoft Software. I then run the validation test and pass. Also sometimes there is a message in white writing in the corner of my desktop which says:

Windows Vista (TM)
Build 6001
This copy of Windows is not genuine.

My Vista Ultimate is 100% genuine.
Please Help me find a fix which will stop these messages from coming up again.

Super_JS

A:This copy of Windows is not genuine

Call Microsoft support. When did you get it? Where did you get it? Can you call your vendor and ask them why?

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RELEVANCY SCORE 87.2

I got this message on the right bottom of my screen and when I go to computer properties I see this :

and that's not my OEM product key! I don't know why it change itself??

Edit OEM product ID!

A:This copy of windows is not genuine

  
Quote: Originally Posted by aldrich199


I got this message on the right bottom of my screen and when I go to computer properties I see this :

and that's not my OEM product key! I don't know why it change itself??


That's not your OEM Product Key, that's your Product ID. If you happen to have a genuine product key, Click Change product key and enter it, that will solve the problem.

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RELEVANCY SCORE 87.2

hi there i have just had the message in the bottom right hand corner of my laptop windows 7 build 7601 this copy of windows is not genuine i looked on the web and it say find and uninstall kb 971033 which i did and done a restart still have the same message let me explain in a bit more detail 2 months ago i had to take my pc for repair to currys pc world as i have a windows o/s crash and was advised to do a factory reset as we all know that wiped my windows 7 hp and they put windows 7 professional on for me i have found a few solutions on the web but as you are the experts i wanted your advice first many thx
 

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RELEVANCY SCORE 87.2

I have a Family Pack for Windows 7 Home Premium that was purchased from Office Depot about 6 months ago and only installed on one computer. About a week ago when I logged in I got a blue screen with "Windows 7; Build 7600; This copy of Windows is not genuine" in the lower right hand corner and Windows 7 will not start. I called Tech Support and they told my that the warranty had expired and it will cost me $59 for them to give me a fix. Why should I have to pay for a fix for something that is obviously a bug in Windows 7? Is there something I can do to correct this short of reinstalling Windows 7?

A:This copy of Windows is not genuine

Thats a stupid situation, I don't understand how can they say that.
Do you remember if you enabled auto updates or not? Do you have Service Pack 1 installed?

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RELEVANCY SCORE 87.2

I'm not really that knowledgeable about computers so bear with me. Every time i start my computer a black screen appears and it says your copy of windows 7 is not genuine. I can't do anything on this screen. I tried setting my computer to boot from DVD and re install windows 7 but when i do this is just ignores my windows 7 disc and goes straight to the black screen with your copy of windows 7 is not genuine. I even tried booting from a flash drive and it still wouldn't work. I'm really not sure what to do, this is a custom built computer. Not sure if it matters but i'm using an SSD as well.

specs:
os: windows 7
cpu: i7 950
mobo: EVGA X58 FTW3 132-GT-E768-KR LGA 1366 SATA
ram: 12gb
gpu: GeForce GTX 560 Ti
 

A:copy of windows 7 is not genuine

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RELEVANCY SCORE 87.2

For what seems like ever i keep getting a pop saying windows 7 is not genuine. Yet there is no place for me to enter the key so it can stop saying that, YET ,again, when i run MGADiag it says your code number is bla bla blabla. So I have the key...but the computer say's i dont.... that and i can't get updates witch might be cause it says i have no key code.

A:This copy of windows is not genuine.

Paste your mgadiag report here or copy to notpad and upload as .txt file and I'll take a look.

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RELEVANCY SCORE 87.2

i know my copy is genuine but after a few days of installing a note appear "this copy of windows is not genuine"
 

A:windows 7 copy not genuine

phone microsoft and get them to activate it online,only takes a few minutes
 

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RELEVANCY SCORE 87.2

Hi! I'd love some help/advice regarding messages I have just recently started getting saying that I may be the victim of fraud because my copy of Windows is not genuine.

I purchased the pc used from a local pc store about 2yrs ago. I knew it was a used computer and have not really had any problems with it, so it surprised me to be getting these messages just now. I don't know how this works with reselling used pc's and the OS that's on them, and I have not yet had any success with contacting the sales person who sold me the pc.

I'm wondering if anyone has any advice or information regarding this issue. I'd greatly appreciate it.​​​
 

A:Help! Non-genuine copy of Windows ?

This is the only fix and it is cheaper than purchaing it thru a store.

Microsoft did introduce a program where they would replace a pirated copy of XP if it was unknowingly acquired and you will find the details of that offer at this link. I think the best thing for the member to do is to contact Microsoft and they may be able to help the member out.

http://www.microsoft.com/presspass/press/2005/jul05/07-25WGA1PR.mspx
 

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RELEVANCY SCORE 87.2

Hi -
I've been running Windows 7 since it was new. Now, out of the blue sky it's got this message in the bottom right corner saying "This copy of Windows is not genuine", and, just above that, "Build 7601".

When I googled this, it appears that there are many "fixes" for this. Some of them give complicated installs and uninstalls of Windows 7 fixes, updates and patches. Sounds like a great way to seriously mess my computer up.

Is there a known, simple fix for this?

Thanks in advance.

Doug
 

A:This copy of Windows is not genuine

First off, try just shutting windows down from the start button, and choose restart in safe mode. Mess about a bit in case Windows needs a bit of time to look around. I.e. run chkdsk in read-only mode just in case there has been a bit of corruption. Then if all is clear, restart again into normal mode. This has been known to work, and is quick and simple. Luck.
 

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RELEVANCY SCORE 87.2

I have had my system for several years. Today my windows is giving me the message "This copy of Windows in not genuine".
I don?t know if it is a side effect of having been infected by hijacker Groovorio a few weeks ago. I removed it with several freeware scanners.
I used a Key Finder to get my product key. But it will not take it, its says "The product key appears to be a default key".
I have rebooted and still get the same problem.
Can anyone help with this?
How can I find my real product key?
Thanks for any help.

A:This copy of Windows in not genuine

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

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RELEVANCY SCORE 87.2

I am having an issue with windows saying it is not genuine after loading a new HD and reloading an OS because HP no longer carries my os and drivers.
 

A:this copy of windows is not genuine

I am having an issue with windows saying it is not genuine after loading a new HD and reloading an OS because HP no longer carries my os and drivers.Click to expand...

You need to start your own thread in the appropriate section and provide details of your problem.
Also make sure to provide a detailed description of your HP.

---------------------------------------------------------------
 

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RELEVANCY SCORE 87.2

Hi so one day i find my desktop background black and in the bottom right corner it says "Windows 7 build 7610 this copy of windows is not genuine" and i get a notification saying i need to get a genuine copy every 1 hour or so its not that bad but what i want to know is what are the effects of this,is there more issues ? because today i had my screen turn black while playing a video game with my friends they could still hear me on Team speak for a few seconds untill i disconnected and the power button on the screen turned orange instead of yellow this is the 2nd time i have this black screen problem the first time it happened was a few days ago,are these 2 problems related ?

A:this copy of windows is not genuine

Where did you acquire your copy of Windows from?

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RELEVANCY SCORE 87.2

Recently I have received a warning "This copy of windows is not genuine" on my desktop. Why did I get this and what does it mean?

A:Copy of Windows Not Genuine

Hi liberts This message appears when the activation of your Windows product fails and therefore it warns you that you are using a non-activated version of Windows, which means it's not "genuine". Do you still have your Windows Vista product key? Did it come with your computer/laptop or did you buy it separately?

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RELEVANCY SCORE 87.2

When I boot up and after i log in my screen goes black and in the bottom right corner says "your copy of windows is not genuine".Also, There are no start icons and such so i cant click anything. Now, Ive had this copy of windows for about 2 years without a problem. I am clueless ):

A:Your copy of windows is not genuine

You may have a illegal copy of windows. Not sure how or where it was purchased, but it might require a call to Microsoft to resolve.

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RELEVANCY SCORE 87.2

I would appreciate your help with the following problem

I am operating a stand alone fujitsu seimens PC runing a genuine copy of XP which is approxamately 3 years old, I have been happily using windows update etc during this time.

Whem I start up my PC I get a message staing that my copy of windows is not genuine and I have an obtain genuine icon running on my tool bar. Windows will not run up dates, msn messenger does not work.

The copy of windows on my PC is 100% genuine, I have the COA product key code.

I have been to the microsoft site to authentigate, but when I follow the prompts, I get a security message stating that exploer has blocked the installation of active X controls, when I click to allow active X it will not install.

I have anti virus, spyware software protecting my PC.

I am stuck as to how to resolve,

your help would be appreciated.

A:This copy of windows may not be genuine

Hi,

My friend, if this were my unit, I would be on the telephone to them. This issue could be resolved very quickly with a phone call to Microsoft.

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RELEVANCY SCORE 87.2

So i tried using my hard drive from one computer on a different computer and it didn't start. So i put the hard drive back into my main computer and when i logged in my desktop was black and said "Windows 7 Build 7601 This copy of Windows is not genuine" at the bottom right. I didn't buy windows for this computer because the hard drive is from a past windows computer (I believe). I keep getting a pop-up window that says"You may be a victim of software counterfeiting". Please help.













Solved!

View Solution.

A:Not genuine copy of windows?????

Hi, You have to contact Microsoft to work this out. The legal document says, you CAN'T use one license for more than one computer. In your case, you are using license from ONE computer to OTHER computer. Regards.

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RELEVANCY SCORE 87.2

A couple days ago my mouse broke, and i got a logitech m310 and tried to install it, it wasn't working so i called tech support, the guy said that i needed to be logged into windows for it to sync and when i went to log in i got an error message that says

"this copy of windows did not pass genuine Windows validation and you have not yet resolved the problem. This copy of Windows is no longer eligible to receive the full range of upgrades and product support available from Microsoft.

to protect your copy of Windows, click Resolve Now."

the problem is i cant click resolve now because my mouse isn't working. i tried pressing r, shift r, alt r, ctrl r, tab, tab r, all the F_ keys seperately, ctrl alt r, ctrl shift r, ctrl shift del, alt shift r, the windows button, del, backspace, home, pg up, pg down, and all the number buttons, i have tried it all with caps lock on and with it off, i just need help getting to my desktop from there the mouse should work.

A:not a genuine copy of windows?

Maybe the keyboard is out as well. Try a new keyboard. (simple fixes first)

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RELEVANCY SCORE 87.2

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/605800/windows-7-build-7601-this-copy-of-windows-is-not-genuine/ - Hamluis.
 
Hello,
Im a real "nube" at this sort of thing but Ive followed your post to fix "Windows 7 Build 7601 This copy of windows in not genuine". Ive haev this computer for 5 years and it worked fine until a year ago when this error started coming up. Not sure what I did or if a conflict occurred due to downloads or malware etc. Any help is appreciated. 
 
http://speccy.piriform.com/results/PMdMJnjLasE7xwcaL1bwCvL

A:This Copy Of Windows Is Not Genuine

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 
Louis

 

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RELEVANCY SCORE 87.2

I noticed that my computer was restarting on and off and it was trying install Windows 10. I don't know if it is a virus, but I restarted my computer in the middle of it.

Now when I turn on my computer there a pop and a black background that has in the bottom right corner that reads (screen shot attached):

Windows 7
Build 7601
This copy of Windows is not genuine

Please advise. Computer is really slow now...
 

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RELEVANCY SCORE 87.2

ThiS messagege is currentlyly in the corner if the desktop. My copyy off windowss is genuine and II have had the computer for several years nowow.
It also hass a message saying "thethe Vista Home Premiumm keykey you typedd iss invalid for activationion"

Sorryy aboutt the extra letters, my interentent iss down and my phonene keeps adding thethe letterss.

A:This copy of Windows is not genuine

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

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RELEVANCY SCORE 87.2

I bought A Windows Vista Home Premium 32 bit Hewlett Packard laptop in April 2009 1 yr warranty. A few days ago the laptop was sitting idle and a black screen came up saying this copy of windows is not genuine. When I first got it I had it registered and the whole bit. I live in a small town and the local computer repairing co had no idea what to do.
I cant get windows to come up and cant even get my safe mode to come up. Thank goodness I had my trusty xp as backup. Please can anyone tell me what to do or what site can help remember im a beginner
 

A:This copy of windows is not genuine?????

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RELEVANCY SCORE 87.2

Good day everyone I have a windows not genuine 7601 build can u help me how to fix this .. thanks god bless...
 

A:My copy of Windows 7 isn't genuine, how do I fix this?

It's probably important to include whether your copy of Windows is actually genuine or not.
 

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RELEVANCY SCORE 87.2

Please find below result for Microsoft diagnosis tool.....



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2A30C2A5-67E2-486F-975C-C09715987473}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505-1534
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80... Read more

A:This copy of windows is not genuine

Quote:
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) Microsoft VBScript runtime error: Permission denied


This error can be a pain to isolate - it may be quicker/simpler to do a repair install.


Having said that, please first try this.


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply (C:\Windows\logs\CBS\CBS.log )

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RELEVANCY SCORE 87.2

I've always downloaded the "Windows Update" that pops up on the task bar, and it suspects that I'm using a non-genuine copy of windows. Can this be because I share the same copy of Windows with a couple other different people?

Anyhow, my main point is, how do I uninstall those updates that I've installed so this "you may be a victim of a counterfeit copy of Windows" which appears at startup. I was going to try system restore, but if someone had a better solution, it'll be great.

Thanks.
 

A:Not Genuine Copy of Windows?

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RELEVANCY SCORE 87.2

I've had this computer, since probably March of this year. I had it custom built for me. I have had no trouble with it, nor have I had any reason to believe that anything was wrong with it. However, this morning when I started up the computer, it did not boot as it should. Instead a screen appeared reading that "this copy of Windows 7 is not genuine", and I believed it asked if you wanted to make it genuine. I clicked yes and it booted up. I think someone in my household mentioned something about this one time before (about this computer) but I cannot be certain, since I was not here when it happened.

I would like to know if I should be worried at all about this. Does Windows 7 have random times when it verifies its copy? I hope that this DxDiag is the correct information that you need. Maybe you could assist me. Thank you in advanced.

------------------
System Information
------------------
Time of this report: 7/7/2010, 23:33:01
Machine name: MAGGIE-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/16/09 16:59:13 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1271MB used, 6917MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
Use... Read more

A:This Copy of Windows 7 is not Genuine?

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RELEVANCY SCORE 87.2

Hi

I have had my laptop for over 2 years now, and today it has popped up with a window telling me my windows copy is not genuine?? I have no desktop or anything, it's basically allowed me to log on to the internet so I can buy a genuine copy of windows Vista, but it is a genuine copy, I bought the laptop brand new with the copy installed, and it has been fine for 2 years....Can someone tell me how to sort this problem out please?

Thanks

Lisa
 

A:Windows copy not genuine?

Call the OEM that made this laptop, and ask what is going on?
If that does not work, then call Microsoft.
 

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RELEVANCY SCORE 87.2

I don't understand why I've recently started getting this message. I upgraded from Vista nearly 5 months ago with no problem. It was activated and still shows this in System. 
 
Does anyone know why I've started getting this message?

A:"This is not a genuine copy of Windows 7"

1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis

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RELEVANCY SCORE 87.2

I'm running Windows 7 and in the upper right hand corner.. I have the message. This copy of windows is not genuine. Build 7600. I have right to activate it but get the error message 0x8007232B. I know for a fact this copy is genuine. What can it be?
 

A:This copy of windows is not genuine

Please run the MGA Diagnostic Tool and post back the report it creates:

Download MGADiag to your desktop.
Double-click on MGADiag.exe to launch the program
Click "Continue"
Ensure that the "Windows" tab is selected (it should be by default).
Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
Paste the MGA Diagnostic Report back here in your next reply.


Please download WVCheck from Artellos.com.

Double click WVCheck.exe.
As indicated by the prompt, This program can take a while depending on your hard drive space.
Once the program is done, copy the contents of the notepad file as a reply.

 

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